Hotel Baluarte Boutique Panama

El trato del personal es muy bueno. El hotel está muy bien, nos tocó que estaban trabajando en remodelaciones. Por eso 4 estrellas. Seguramente para cuando las terminen quedará muy bien!. Mi visita fue en Sep 2024

Me parece que le falta mantenimiento pero el precio está acorde a la propiedad, está cerca de varios lugares y tiene una buena ubicación.

Needs updating. Location is great. Good value

Very kind and attentive staff but it was apparent that the facility was in a sort of renovation period perhaps.

There was no light at 3rd floor hall way , peach black 2-Breakfast was disaster 3- Take long time the shower get hot water 4- The janitor prepared the breakfast

Instalaciones limpias y cómodas, los empleados soy muy amables y serviciales. Hay áreas en remodelación

The hotel had a bed, a bathroom, a sink and a toilet. It lacked hot water, towels, towel bar or hooks, pillows and people and security. When asked by several guests about hot water they said they had warm water only - and that took ten minutes to get! Bags were left without tending in the lobby. The elevator was a mess. The breakfast was dispensed with tweezers. When we asked for towels we realized there was no place to hang them once used. And in 4 nights they NEVER cleaned the room. The place is a disaster.

not as polished as advertised .There is an abandoned building right next to the hotel. The service lady( Maria) was extremely helpful !!!

It will be nice if the hotel had parking for guests. Also, they need to pay close attention their elevator which is pretty old. Provide guests with an iron & board would be a plus! And, finally a little more variety on the breakfast

Minha experiência neste hotel foi extremamente decepcionante. O estabelecimento está em obras, o que resulta em um ambiente com forte cheiro de mofo e muita poeira. Ficamos em um quarto com sacada, que deveria ser o melhor do hotel, mas o cheiro de mofo no interior era insuportável. Para piorar, instalaram uma pia que mais parece um cocho de cavalo (conforme foto), e o banheiro foi improvisado, sem paredes que chegassem até o teto. Isso comprometia totalmente a privacidade, já que era possível ouvir e sentir tudo o que acontecia no banheiro a partir do quarto. A cabeceira da cama estava mofada e quebrada, resultado de vazamentos constantes do ar-condicionado, que pingava diretamente sobre ela (conforme foto). Diante de todas essas condições inaceitáveis, fui obrigada a deixar o quarto no dia seguinte, sem completar minha estadia, e optei por mudar de hotel. Ao relatar o problema na recepção, fui informada de que não haveria reembolso da diária restante, já que a reserva foi feita pela Expedia. A empresa até tentou intervir, mas o hotel se recusou a devolver o valor, oferecendo apenas a troca por um "quarto melhor". No entanto, como confiar em um quarto "melhor" quando todo o hotel está impregnado pelo mofo? Os funcionários foram gentis, mas infelizmente nada puderam fazer quanto ao estado deplorável do hotel, que está claramente caindo aos pedaços e ainda em reformas. PS - Internet não funciona nos quartos, apenas na recepção.

While it was very clean and the staff were friendly and helpful,the room was quite small and cramped and my window opened onto a small lobby directly opposite another room. I hadnt noticed that breakfast is included so i went out but my friends said it was fine. .The location is perfect.

I stay at this hotel December 2024. *they over charged my credit card *Not a quiet place the outside noise stop around 3:00 am *the key change broke they charged $10 for that. *the room was never cleaned during my stay

El hotel tiene una ubicación perfecta, las habitaciones son pequeñas pero son limpias, cómodas y con todo lo necesario, el desayuno que está incluido en la tarifa es muy bueno, tiene todo lo que uno necesita y sobre todo el personal es lo mejor que tiene el hotel.

You do get what you pay for. This place had a decent bed, AC, and a shower. That is really it. We did have some issues getting towels and the shower was not clean, but for the price in the neighborhood, it still worked out fine. Think of it as a two star type of property. If you don't plan on spending any time in your room other than sleep, it will still work out ok for you.

Great location in the old town area. Easy walking to sites and museums. We had a balcony room and loved it! Very clean and comfortable and great staff! Lots of restaurants close by. Breakfast (eggs, sausage, fruit, toast, juice, etc.) was awesome! We would definitely stay here again!

Terrible place! There is a rooftop club next door with loud music until 5am every night. The room has virtually no soundproofing. We stayed 3 nights, the room was not cleaned at all, and the towels were not changed (no note about environmental policy). The bathroom is connected to the room (i.e. the wall does not reach the ceiling) so room occupants share each other’s bathroom odour and sound effects. The room is poorly ventilated, so all our clothes were dump and smelled like bad cheese. The breakfast time is designed to be missed (7.30-9.00). The bathroom has no space to leave items like a toothbrush. There is no hair-dryer in the room, and the only mirror is in the bathroom. Hot water is intermittent. Reception is poorly staffed, so there is a security risk. Payment needs to be done in cash, otherwise if paying by credit card, an exorbitant fee will be charged without warning.

I have no idea how this hotel got good ratings. The rooms are small and all I could smell was paint in the room the whole time. Nothing special about this place at all. Bathroom was crappy. Location is decent. I would have paid same for a way better place but chose this one from the reviews! Expected way better

Instalaciones limpias y cómodas, los empleados soy muy amables y serviciales. Hay áreas en remodelación

The hotel had a bed, a bathroom, a sink and a toilet. It lacked hot water, towels, towel bar or hooks, pillows and people and security. When asked by several guests about hot water they said they had warm water only - and that took ten minutes to get! Bags were left without tending in the lobby. The elevator was a mess. The breakfast was dispensed with tweezers. When we asked for towels we realized there was no place to hang them once used. And in 4 nights they NEVER cleaned the room. The place is a disaster.

Minha experiência neste hotel foi extremamente decepcionante. O estabelecimento está em obras, o que resulta em um ambiente com forte cheiro de mofo e muita poeira. Ficamos em um quarto com sacada, que deveria ser o melhor do hotel, mas o cheiro de mofo no interior era insuportável. Para piorar, instalaram uma pia que mais parece um cocho de cavalo (conforme foto), e o banheiro foi improvisado, sem paredes que chegassem até o teto. Isso comprometia totalmente a privacidade, já que era possível ouvir e sentir tudo o que acontecia no banheiro a partir do quarto. A cabeceira da cama estava mofada e quebrada, resultado de vazamentos constantes do ar-condicionado, que pingava diretamente sobre ela (conforme foto). Diante de todas essas condições inaceitáveis, fui obrigada a deixar o quarto no dia seguinte, sem completar minha estadia, e optei por mudar de hotel. Ao relatar o problema na recepção, fui informada de que não haveria reembolso da diária restante, já que a reserva foi feita pela Expedia. A empresa até tentou intervir, mas o hotel se recusou a devolver o valor, oferecendo apenas a troca por um "quarto melhor". No entanto, como confiar em um quarto "melhor" quando todo o hotel está impregnado pelo mofo? Os funcionários foram gentis, mas infelizmente nada puderam fazer quanto ao estado deplorável do hotel, que está claramente caindo aos pedaços e ainda em reformas. PS - Internet não funciona nos quartos, apenas na recepção.

While it was very clean and the staff were friendly and helpful,the room was quite small and cramped and my window opened onto a small lobby directly opposite another room. I hadnt noticed that breakfast is included so i went out but my friends said it was fine. .The location is perfect.

Baluarte is a nice hotel with a great location. Room with balcony is much nicer, but instead a lot of disturbing noise from the neighbor hotel (Tantalo) some nights.

Enjoyed my stay! Very noisy but that comes with being in the old town area. Staff was friendly, breakfast was good and location was GREAT!

Great location in the old town area. Easy walking to sites and museums. We had a balcony room and loved it! Very clean and comfortable and great staff! Lots of restaurants close by. Breakfast (eggs, sausage, fruit, toast, juice, etc.) was awesome! We would definitely stay here again!

Terrible place! There is a rooftop club next door with loud music until 5am every night. The room has virtually no soundproofing. We stayed 3 nights, the room was not cleaned at all, and the towels were not changed (no note about environmental policy). The bathroom is connected to the room (i.e. the wall does not reach the ceiling) so room occupants share each other’s bathroom odour and sound effects. The room is poorly ventilated, so all our clothes were dump and smelled like bad cheese. The breakfast time is designed to be missed (7.30-9.00). The bathroom has no space to leave items like a toothbrush. There is no hair-dryer in the room, and the only mirror is in the bathroom. Hot water is intermittent. Reception is poorly staffed, so there is a security risk. Payment needs to be done in cash, otherwise if paying by credit card, an exorbitant fee will be charged without warning.

There was no light at 3rd floor hall way , peach black 2-Breakfast was disaster 3- Take long time the shower get hot water 4- The janitor prepared the breakfast

Great location, however, literally next door is an outdoor roof top disco with loud dance music until 4am on Fri & Sat. So if you don't go to sleep until 4am great location. If not find another hotel. We read many reviews and no one mentioned this...hmmm.

The hotel is located in a convenient location in Casco Viejo. Staff were friendly and the breakfast was delicious. Rooms are quite small but it was perfect for us.

The hotel had a bed, a bathroom, a sink and a toilet. It lacked hot water, towels, towel bar or hooks, pillows and people and security. When asked by several guests about hot water they said they had warm water only - and that took ten minutes to get! Bags were left without tending in the lobby. The elevator was a mess. The breakfast was dispensed with tweezers. When we asked for towels we realized there was no place to hang them once used. And in 4 nights they NEVER cleaned the room. The place is a disaster.

Our little balcony overlooking Casco Viejo was the highlight of our stay. We spent a lot of time there people watching.

Excellent breakfast. Very courteous staff. Fabulous location

Enjoyed my stay! Very noisy but that comes with being in the old town area. Staff was friendly, breakfast was good and location was GREAT!

Wonderful people,greatt service

Terrible place! There is a rooftop club next door with loud music until 5am every night. The room has virtually no soundproofing. We stayed 3 nights, the room was not cleaned at all, and the towels were not changed (no note about environmental policy). The bathroom is connected to the room (i.e. the wall does not reach the ceiling) so room occupants share each other’s bathroom odour and sound effects. The room is poorly ventilated, so all our clothes were dump and smelled like bad cheese. The breakfast time is designed to be missed (7.30-9.00). The bathroom has no space to leave items like a toothbrush. There is no hair-dryer in the room, and the only mirror is in the bathroom. Hot water is intermittent. Reception is poorly staffed, so there is a security risk. Payment needs to be done in cash, otherwise if paying by credit card, an exorbitant fee will be charged without warning.

What a hidden gem in a beautiful and historic location. The price was incredibly reasonable, and I opted for an inner room which kept the noise level to zero. The staff is very friendly and helpful. Breakfast is included and so is coffee virtually 24/7. And they will answer any WhatsApp questions within minutes (not hours or days like some hotels). Highly recommend!

Wonderful Stay. Great breakfast. Very friendly staff. Room was basic, but comfortable. Close to many testy and shops!

Instalaciones limpias y cómodas, los empleados soy muy amables y serviciales. Hay áreas en remodelación

I really enjoyed my stay at this hotel. If you are someone who needs it to be quiet to sleep then staying in this area is not for you. I however, do not mind it and had a really good night sleep. The staff were really friendly, check in was easy, the beds were comfortable and it is in a great location. A nice touch would have been a kettle to enjoy a cup of tea or coffee on the balcony. The breakfast was made to order from a select menu and was tasty. I would stay here again.

Exelente atención el desayuno muy bueno, la habitación muy cómoda me gustó la atención de la recepcionista fue espectacular siempre atenta.

Friendliness of staff

Me parece que le falta mantenimiento pero el precio está acorde a la propiedad, está cerca de varios lugares y tiene una buena ubicación.

Excellent breakfast. Very courteous staff. Fabulous location

Baluarte is a nice hotel with a great location. Room with balcony is much nicer, but instead a lot of disturbing noise from the neighbor hotel (Tantalo) some nights.

Great place to stay! Price was awesome ! Next to a rooftop bar and several others around the corner . Ac was good and location was perfect you can walk the whole neighborhood easily. I would go back

Enjoyed my stay! Very noisy but that comes with being in the old town area. Staff was friendly, breakfast was good and location was GREAT!

Great location in the old town area. Easy walking to sites and museums. We had a balcony room and loved it! Very clean and comfortable and great staff! Lots of restaurants close by. Breakfast (eggs, sausage, fruit, toast, juice, etc.) was awesome! We would definitely stay here again!

The location is great but be prepared for a lot of noise. Breakfast was served and very good. The room needed some attention.

I really enjoyed my stay at this hotel. If you are someone who needs it to be quiet to sleep then staying in this area is not for you. I however, do not mind it and had a really good night sleep. The staff were really friendly, check in was easy, the beds were comfortable and it is in a great location. A nice touch would have been a kettle to enjoy a cup of tea or coffee on the balcony. The breakfast was made to order from a select menu and was tasty. I would stay here again.

The hotel is located in a convenient location in Casco Viejo. Staff were friendly and the breakfast was delicious. Rooms are quite small but it was perfect for us.

Hotel super novo, localização perfeita, café da manhã delicioso, atendimento super carinhoso e cordial de todos.

Outside and lobby was very nice but i was disappointed in the room. Breakfast was not great, it was cold and it too too much time to get utensils.

Excellent breakfast. Very courteous staff. Fabulous location

Enjoyed my stay! Very noisy but that comes with being in the old town area. Staff was friendly, breakfast was good and location was GREAT!

Great location in the old town area. Easy walking to sites and museums. We had a balcony room and loved it! Very clean and comfortable and great staff! Lots of restaurants close by. Breakfast (eggs, sausage, fruit, toast, juice, etc.) was awesome! We would definitely stay here again!

Terrible place! There is a rooftop club next door with loud music until 5am every night. The room has virtually no soundproofing. We stayed 3 nights, the room was not cleaned at all, and the towels were not changed (no note about environmental policy). The bathroom is connected to the room (i.e. the wall does not reach the ceiling) so room occupants share each other’s bathroom odour and sound effects. The room is poorly ventilated, so all our clothes were dump and smelled like bad cheese. The breakfast time is designed to be missed (7.30-9.00). The bathroom has no space to leave items like a toothbrush. There is no hair-dryer in the room, and the only mirror is in the bathroom. Hot water is intermittent. Reception is poorly staffed, so there is a security risk. Payment needs to be done in cash, otherwise if paying by credit card, an exorbitant fee will be charged without warning.

There was no light at 3rd floor hall way , peach black 2-Breakfast was disaster 3- Take long time the shower get hot water 4- The janitor prepared the breakfast

I really enjoyed my stay at this hotel. If you are someone who needs it to be quiet to sleep then staying in this area is not for you. I however, do not mind it and had a really good night sleep. The staff were really friendly, check in was easy, the beds were comfortable and it is in a great location. A nice touch would have been a kettle to enjoy a cup of tea or coffee on the balcony. The breakfast was made to order from a select menu and was tasty. I would stay here again.

The hotel is located in a convenient location in Casco Viejo. Staff were friendly and the breakfast was delicious. Rooms are quite small but it was perfect for us.

Hotel super novo, localização perfeita, café da manhã delicioso, atendimento super carinhoso e cordial de todos.

The hotel had a bed, a bathroom, a sink and a toilet. It lacked hot water, towels, towel bar or hooks, pillows and people and security. When asked by several guests about hot water they said they had warm water only - and that took ten minutes to get! Bags were left without tending in the lobby. The elevator was a mess. The breakfast was dispensed with tweezers. When we asked for towels we realized there was no place to hang them once used. And in 4 nights they NEVER cleaned the room. The place is a disaster.