Mercure Hotel Amsterdam West

The listing advertises a shuttle, however there is not one available. This left us with the option for a bus or taxi. As my mother is limited in mobility, we paid for the taxi from the airport for the 7 minute drive - it was €38. The hotel staff said this is normal and we should take the bus. The listing needs to be updated.

Oda temizlik yapilmiyordu

Daily cleaning of the room, not so good. Non-sufficient towels, did not pick up dirty glassware or cups and replace with clean items. Had to go through concierge to have it rectified.

Petit déjeuner hors de prix, Hôtel petit, chambre NON propre, poussières bien présentes, ascenseur sans sécurité, Pas de papier ni crayon, Classification 2 Étoiles pas plus ! Personnel très ‘Dutch’ dans son approche. Bref nous n’y retournerons JAMAIS

Very good hotel, far from the city centre, but with good transport links.