Name: Holiday Inn Resort Batam by IHG
Address: Waterfront City Batam, Tanjung Riau, Islas Riau, ID
Price range: 48 US$–110 US$ per night
Rating: 7.85

Opiniones de los huéspedes

Según las reseñas recientes, el Holiday Inn Resort Batam by IHG se describe como un complejo tranquilo y orientado a la familia, con un personal constantemente amable y un registro de entrada sin problemas, pero es una propiedad más antigua donde las instalaciones anticuadas y el mantenimiento irregular a veces afectan la comodidad, la limpieza y la conveniencia.

La ubicación es remota, lejos de las zonas comerciales y la mayoría de las atracciones de Batam, aunque hay servicio de transporte o recogida desde la terminal de ferry de Sekupang. A las familias les gustan las piscinas, las actividades para niños y el Tea Tree Spa, pero algunas instalaciones y comodidades de las habitaciones se sienten desgastadas o defectuosas, y el Wi-Fi puede ser lento o no seguro. La oferta gastronómica varía de excelente a inconsistente, con desayunos concurridos y ocasionales faltantes en el menú o errores en los pedidos. Lo mejor para pasar un tiempo en familia sin prisas si te sientes cómodo con un complejo más antiguo.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las comodidades para familias incluyen amplias piscinas y el Tea Tree Spa, que varios huéspedes disfrutaron. Sin embargo, la propiedad está anticuada y algunas instalaciones necesitan mantenimiento (por ejemplo, gimnasio, toboganes, sala de juegos), con un informe de transporte congestionado y un servicio de transporte/recogida enfocado en Sekupang.

Reseñas de huéspedes relacionadas

6

Chinmay

5 jul 2025

·

Se alojó 3 noches

Property is quite old and facilities do not seem well taken care of. Given the location is far from centre of Batam, more focus should be paid in maintenance and cleanliness. Issues noted: 1. There was a dead cockroach in the room. 2. Water in the bathtub came out brown for the first 2-3 minutes on the first day before becoming clear. 3. No lifeguard was present at deep pool. Slide was not slippery. 4. Air hockey and the basketball machine not working in the arcade. 5. Thai restaurant double charged on the credit card. 6. Wifi does not have a password (I.e unsecured)

10

Hideyuki

7 ago 2023

·

Se alojó 5 noches

スタッフはみんなフレンドリーで快適に過ごせました。街中心部からは離れており、ホテル周辺には何もないので外出するには車の手配が必要。セクパンフェリーターミナルまでは無料のシャトルバスあり。

8

Kurseth

7 dic 2025

·

Se alojó 2 noches

Lovely family time at the resort. The check in process was smooth and they allowed us to do so early as well, which was appreciated as we were travelling with an infant. The facilities are dated but clean. Staff were always friendly, and Regina from the kids club went out of her way to entertain my elder kid. Worth coming back again with family, especially if you intend on a laid back trip.

10

Fattimah

31 ene 2025

·

Se alojó 2 noches

The hotel arranged for a pick-up from Sekupang ferry terminal. That is the only terminal that is provided with a pick-up service. The check-in was quick. I had a wonderful 150 mins spa treatment with Rani at Tea Tree Spa.

6

Jing

10 abr 2023

·

Se alojó 2 noches

There's alot of facilities, great for spending time with family especially those with children. However some room amenities (lamp, socket, tv) were not working

10

Kwan Lam

29 ago 2025

·

Se alojó 3 noches

我去這個酒店超過20年很舒服和合理價錢唯一改變就係Spa以前好乾淨好靚，現在有點污糟和舊因為改變咗管理層一樣都係好舒服不過夠了很多管理有點污糟。

8

JinChul

18 dic 2025

·

Se alojó 3 noches

수영장은 깨끗한편임

10

Danny

23 mar 2025

·

Se alojó 1 noche

Nice rooms, nice swimming pool

2

Louis

17 dic 2023

·

Se alojó 2 noches

Transport to hotel was very uncomfortable, almost 20pax squueze into a 12 pax van.TV in the room is spolit, took almost one day to repair. Bathroom water intermittent cold and hot, floor was dirty, bedsheet was dirty. Toilet basin tap was loose. Condition was very bad. Will not stay this hotel anymore.

8

TFJ

19 jun 2024

·

Se alojó 3 noches

The pre-booked transfer wasn’t at the ferry terminal when we arrived. They did instead upgrade us, all good! ✨ Breakfast was great! The veggie/fish alternatives in the restaurant was not available for the three days we stayed tho. And not once was our food order fully correct, after being declined a couple of dishes that were “finished”. This is fine, but not at that high price point. WiFi works, but is slow for video-calls. The gym is in need of maintenance. In short it’s good, but not perfect.

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Limpieza

Los estándares de limpieza son variados: algunas habitaciones y piscinas se notaron limpias, pero otros informaron sobre ropa de cama manchada, olores a moho, una cucaracha muerta, agua marrón en los grifos y pisos que no se limpiaron correctamente. El servicio de limpieza fue inconsistente, con servicios omitidos o inadecuados durante algunas estancias.

Reseñas de huéspedes relacionadas

6

Chinmay

5 jul 2025

·

Se alojó 3 noches

Property is quite old and facilities do not seem well taken care of. Given the location is far from centre of Batam, more focus should be paid in maintenance and cleanliness. Issues noted: 1. There was a dead cockroach in the room. 2. Water in the bathtub came out brown for the first 2-3 minutes on the first day before becoming clear. 3. No lifeguard was present at deep pool. Slide was not slippery. 4. Air hockey and the basketball machine not working in the arcade. 5. Thai restaurant double charged on the credit card. 6. Wifi does not have a password (I.e unsecured)

8

Kurseth

7 dic 2025

·

Se alojó 2 noches

Lovely family time at the resort. The check in process was smooth and they allowed us to do so early as well, which was appreciated as we were travelling with an infant. The facilities are dated but clean. Staff were always friendly, and Regina from the kids club went out of her way to entertain my elder kid. Worth coming back again with family, especially if you intend on a laid back trip.

4

Tamanna

12 may 2025

·

Se alojó 1 noche

I was very disappointed with the room that we were given, it was 2nd floor and did not have a view of the swimming pool as advertised. There was smell of mold in the room.

4

Yuzi

30 abr 2023

·

Se alojó 2 noches

The service is always slow and the room was not cleaned properly

10

Kwan Lam

29 ago 2025

·

Se alojó 3 noches

我去這個酒店超過20年很舒服和合理價錢唯一改變就係Spa以前好乾淨好靚，現在有點污糟和舊因為改變咗管理層一樣都係好舒服不過夠了很多管理有點污糟。

8

Cheow

26 dic 2022

·

Se alojó 3 noches

This is a family hotel and it’s 30mins away from the town. There is no beach near by. The hotel is old but it’s well kept and clean when we checked in. However House keeping is not consistent and cleaning was not done well. Floors are not mopped and some days they don’t provide any drinks. During peak days like on Christmas the buffer breakfasts was a horrid experience. So many people and food is always running out. Many details like plain water, jams and cleaning up the tables were not done. They are very under staff. Overall the staff is friendly.

10

Jason

5 abr 2025

·

Se alojó 3 noches

Great big room, clean and great service.

2

Louis

17 dic 2023

·

Se alojó 2 noches

Transport to hotel was very uncomfortable, almost 20pax squueze into a 12 pax van.TV in the room is spolit, took almost one day to repair. Bathroom water intermittent cold and hot, floor was dirty, bedsheet was dirty. Toilet basin tap was loose. Condition was very bad. Will not stay this hotel anymore.

8

Kym

24 dic 2023

·

Se alojó 1 noche

Staff were excellent to check in well, arrange transportation to city and ferry while resort is safe n relaxing but the bed mattresses were too old for good night sleep.The bedsheets were stained and itchy. Paid for third person but no bath towels provided though toiletries and ample water bottles were given. The room service was prompt and delicious but overpriced. Breakfast spread was wide but not up to scratch. Porridge was not replenished by 8.30 am while fried rice was undercooked. Disappointing IHG branded hotel !

10

Andy

4 jun 2023

·

Se alojó 2 noches

Even though Holiday Inn Batam Resort is located outskirt from the city, we were impressed with the serenity and spacious environment; whether indoor or outdoor. Unfortunately, daily room cleaning was missing during our stay. Morning breakfast is excellent.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son espaciosas y cómodas para familias, pero la propiedad se siente anticuada y varios informaron sobre problemas de mantenimiento (televisores, accesorios de baño, lámparas, enchufes). Las camas pueden ser viejas o incómodas, y el Wi-Fi es lento o no seguro.

Reseñas de huéspedes relacionadas

6

Chinmay

5 jul 2025

·

Se alojó 3 noches

Property is quite old and facilities do not seem well taken care of. Given the location is far from centre of Batam, more focus should be paid in maintenance and cleanliness. Issues noted: 1. There was a dead cockroach in the room. 2. Water in the bathtub came out brown for the first 2-3 minutes on the first day before becoming clear. 3. No lifeguard was present at deep pool. Slide was not slippery. 4. Air hockey and the basketball machine not working in the arcade. 5. Thai restaurant double charged on the credit card. 6. Wifi does not have a password (I.e unsecured)

8

Mohamed ZAki

14 nov 2023

·

Se alojó 2 noches

We stayed on the ground floor, 1 bedroom suite, love the spacious big room, very homely feel.

4

Saurabh

11 nov 2025

·

Se alojó 1 noche

Washroom had multiple issues, water heater not working properly, bathtub water stopper broken etc

4

Tamanna

12 may 2025

·

Se alojó 1 noche

I was very disappointed with the room that we were given, it was 2nd floor and did not have a view of the swimming pool as advertised. There was smell of mold in the room.

8

John Feng

20 ago 2023

·

Se alojó 5 noches

Overall is ok. The beds needs to be changed as it’s old and it’s not comfortable to sleep on.

6

Jing

10 abr 2023

·

Se alojó 2 noches

There's alot of facilities, great for spending time with family especially those with children. However some room amenities (lamp, socket, tv) were not working

10

Jason

5 abr 2025

·

Se alojó 3 noches

Great big room, clean and great service.

2

Louis

17 dic 2023

·

Se alojó 2 noches

Transport to hotel was very uncomfortable, almost 20pax squueze into a 12 pax van.TV in the room is spolit, took almost one day to repair. Bathroom water intermittent cold and hot, floor was dirty, bedsheet was dirty. Toilet basin tap was loose. Condition was very bad. Will not stay this hotel anymore.

8

Kym

24 dic 2023

·

Se alojó 1 noche

Staff were excellent to check in well, arrange transportation to city and ferry while resort is safe n relaxing but the bed mattresses were too old for good night sleep.The bedsheets were stained and itchy. Paid for third person but no bath towels provided though toiletries and ample water bottles were given. The room service was prompt and delicious but overpriced. Breakfast spread was wide but not up to scratch. Porridge was not replenished by 8.30 am while fried rice was undercooked. Disappointing IHG branded hotel !

8

TFJ

19 jun 2024

·

Se alojó 3 noches

The pre-booked transfer wasn’t at the ferry terminal when we arrived. They did instead upgrade us, all good! ✨ Breakfast was great! The veggie/fish alternatives in the restaurant was not available for the three days we stayed tho. And not once was our food order fully correct, after being declined a couple of dishes that were “finished”. This is fine, but not at that high price point. WiFi works, but is slow for video-calls. The gym is in need of maintenance. In short it’s good, but not perfect.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es generalmente amable y servicial, con registros de entrada rápidos o anticipados y personal atento en varios departamentos y actividades para niños. Algunas incidencias ocasionales incluyen respuestas lentas, problemas de reserva o traslado, y errores con los derechos de desayuno o las solicitudes de camas.

Reseñas de huéspedes relacionadas

10

Bala Murugan

20 jun 2024

·

Se alojó 1 noche

Great place to relax with the family. Service was excellent. Dea from the front desk team was amazing in providing us an awesome customer service experience.

10

murali

24 dic 2024

·

Se alojó 1 noche

Excellent front desk services

8

Kurseth

7 dic 2025

·

Se alojó 2 noches

Lovely family time at the resort. The check in process was smooth and they allowed us to do so early as well, which was appreciated as we were travelling with an infant. The facilities are dated but clean. Staff were always friendly, and Regina from the kids club went out of her way to entertain my elder kid. Worth coming back again with family, especially if you intend on a laid back trip.

10

Fattimah

31 ene 2025

·

Se alojó 2 noches

The hotel arranged for a pick-up from Sekupang ferry terminal. That is the only terminal that is provided with a pick-up service. The check-in was quick. I had a wonderful 150 mins spa treatment with Rani at Tea Tree Spa.

4

Yuzi

30 abr 2023

·

Se alojó 2 noches

The service is always slow and the room was not cleaned properly

10

Chetan

23 jun 2024

·

Se alojó 3 noches

Amazing Stay and food. Thanks for great hospitality!

8

JinChul

18 dic 2025

·

Se alojó 7 noches

직원들이 친절함

8

Benny

24 ene 2023

·

Se alojó 2 noches

When we checked in I was told that I didn’t have breakfast which I did and ended paying an extra 6000000 rupiah for it. Also I requested for a queen sized bed and got twin beds. I tried to change but was turned away.

10

Krishan

10 jun 2024

·

Se alojó 2 noches

Nice place to stay. Good staff. Friendly and helpful.

8

TFJ

19 jun 2024

·

Se alojó 3 noches

The pre-booked transfer wasn’t at the ferry terminal when we arrived. They did instead upgrade us, all good! ✨ Breakfast was great! The veggie/fish alternatives in the restaurant was not available for the three days we stayed tho. And not once was our food order fully correct, after being declined a couple of dishes that were “finished”. This is fine, but not at that high price point. WiFi works, but is slow for video-calls. The gym is in need of maintenance. In short it’s good, but not perfect.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Ubicado lejos del centro de Batam, el complejo es tranquilo pero alejado de centros comerciales y atracciones; los tiempos de viaje de aproximadamente 30–45 minutos son comunes. Los traslados suelen servir a la terminal de ferry de Sekupang.

Reseñas de huéspedes relacionadas

10

Bharat

9 ago 2025

·

Se alojó 1 noche

A bit far from Batam ferry terminal but an overall great place to stay and relax

10

Hideyuki

7 ago 2023

·

Se alojó 5 noches

スタッフはみんなフレンドリーで快適に過ごせました。街中心部からは離れており、ホテル周辺には何もないので外出するには車の手配が必要。セクパンフェリーターミナルまでは無料のシャトルバスあり。

10

Philip

24 mar 2024

·

Se alojó 1 noche

Holiday Inn resort Batam is our number choice when we go for holiday at Batam. It is family friendly although it is far away from the central area for some. We still prefer to stay here

8

Qingfeng

4 ene 2023

·

Se alojó 19.333 noches

Quiet

10

Mei Ling

16 jun 2023

·

Se alojó 2 noches

Clean and nice hotel. The staff always have a smiling face. Very peaceful surroundings. The only bad thing is this hotel is far away from shopping area.

10

Michael

5 jun 2024

·

Se alojó 5 noches

I went to Indonesia for scuba diving. Expedia told me it was possible around Batam. But the beaches and water around Batam are polluted, so no diving! The Holiday Inn resort is in an area that was supposed to be developed by now, but is still highly under construction. Anyhow, staff was extremely friendly and helpful. And the food at the grill was great. So I enjoyed my time. Very relaxing

8

Cheow

26 dic 2022

·

Se alojó 3 noches

This is a family hotel and it’s 30mins away from the town. There is no beach near by. The hotel is old but it’s well kept and clean when we checked in. However House keeping is not consistent and cleaning was not done well. Floors are not mopped and some days they don’t provide any drinks. During peak days like on Christmas the buffer breakfasts was a horrid experience. So many people and food is always running out. Many details like plain water, jams and cleaning up the tables were not done. They are very under staff. Overall the staff is friendly.

10

Gavryl

19 dic 2023

·

Se alojó 2 noches

It is one of the best family stays. The place is clean and the staffs are very friendly. The only setback is that the places I wanted to go for are atleast 45mins travel. The hotel is too far from Batam Center. But if the plans are near Sekupang area than this is recommended.

6

Chai Foong Mary

4 feb 2025

·

Se alojó 2 noches

Inconvenient location to access shopping malls.

10

Yuen Wei

21 abr 2023

·

Se alojó 2 noches

Excellent service But the location is too far to travel around

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno varía de excelente a concurrido con una reposición lenta. Los restaurantes a veces se quedan sin platos o se equivocan con los pedidos, mientras que algunas comidas (por ejemplo, la parrilla) son elogiadas; los precios pueden parecer altos y el servicio a la habitación, aunque rápido, puede ser costoso.

Reseñas de huéspedes relacionadas

6

Chinmay

5 jul 2025

·

Se alojó 3 noches

Property is quite old and facilities do not seem well taken care of. Given the location is far from centre of Batam, more focus should be paid in maintenance and cleanliness. Issues noted: 1. There was a dead cockroach in the room. 2. Water in the bathtub came out brown for the first 2-3 minutes on the first day before becoming clear. 3. No lifeguard was present at deep pool. Slide was not slippery. 4. Air hockey and the basketball machine not working in the arcade. 5. Thai restaurant double charged on the credit card. 6. Wifi does not have a password (I.e unsecured)

10

Owen

2 jun 2023

·

Se alojó 1 noche

Overall excellent stay and great resort with nice breakfast and pool !

8

Nitin

18 jun 2024

·

Se alojó 2 noches

we went during the long weekend break in Jun.. so was quite full.. food and service was average with long wait times.. breakfast was crowded.. most of the other restaurants were closed during the day.. the tea tree spa was really good and recommended..

10

Michael

5 jun 2024

·

Se alojó 5 noches

I went to Indonesia for scuba diving. Expedia told me it was possible around Batam. But the beaches and water around Batam are polluted, so no diving! The Holiday Inn resort is in an area that was supposed to be developed by now, but is still highly under construction. Anyhow, staff was extremely friendly and helpful. And the food at the grill was great. So I enjoyed my time. Very relaxing

10

Chetan

23 jun 2024

·

Se alojó 3 noches

Amazing Stay and food. Thanks for great hospitality!

8

Cheow

26 dic 2022

·

Se alojó 3 noches

This is a family hotel and it’s 30mins away from the town. There is no beach near by. The hotel is old but it’s well kept and clean when we checked in. However House keeping is not consistent and cleaning was not done well. Floors are not mopped and some days they don’t provide any drinks. During peak days like on Christmas the buffer breakfasts was a horrid experience. So many people and food is always running out. Many details like plain water, jams and cleaning up the tables were not done. They are very under staff. Overall the staff is friendly.

8

Benny

24 ene 2023

·

Se alojó 2 noches

When we checked in I was told that I didn’t have breakfast which I did and ended paying an extra 6000000 rupiah for it. Also I requested for a queen sized bed and got twin beds. I tried to change but was turned away.

8

Kym

24 dic 2023

·

Se alojó 1 noche

Staff were excellent to check in well, arrange transportation to city and ferry while resort is safe n relaxing but the bed mattresses were too old for good night sleep.The bedsheets were stained and itchy. Paid for third person but no bath towels provided though toiletries and ample water bottles were given. The room service was prompt and delicious but overpriced. Breakfast spread was wide but not up to scratch. Porridge was not replenished by 8.30 am while fried rice was undercooked. Disappointing IHG branded hotel !

10

Andy

4 jun 2023

·

Se alojó 2 noches

Even though Holiday Inn Batam Resort is located outskirt from the city, we were impressed with the serenity and spacious environment; whether indoor or outdoor. Unfortunately, daily room cleaning was missing during our stay. Morning breakfast is excellent.

8

TFJ

19 jun 2024

·

Se alojó 3 noches

The pre-booked transfer wasn’t at the ferry terminal when we arrived. They did instead upgrade us, all good! ✨ Breakfast was great! The veggie/fish alternatives in the restaurant was not available for the three days we stayed tho. And not once was our food order fully correct, after being declined a couple of dishes that were “finished”. This is fine, but not at that high price point. WiFi works, but is slow for video-calls. The gym is in need of maintenance. In short it’s good, but not perfect.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	56 US$
febrero	52 US$
marzo	50 US$
abril	50 US$
mayo	56 US$
junio	54 US$
julio	59 US$
agosto	61 US$
septiembre	65 US$
octubre	61 US$
noviembre	60 US$
diciembre	70 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $79
18 $72	19 $67	20 $66	21 $55	22 $63	23 $72	24 $72
25 $55	26 $59	27 $55	28 $63	29 $59	30 $71	31 $71

DO	LU	MA	MI	JU	VI	SA
1 $59	2 $55	3 $71	4 $55	5 $59	6 $72	7 $93
8 $91	9 $67	10 $55	11 $59	12 $55	13 $65	14 $63
15 $67	16 $48	17 $56	18 $52	19 $55	20 $59	21 $65
22 $58	23 $72	24 $50	25 $51	26 $110	27 $65	28 $65
29 $59	30 $56

Holiday Inn Resort Batam by IHG

Precios para Holiday Inn Resort Batam by IHG

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación, 2 habitaciones

Habitación, 1 habitación

Habitación estándar, 1 cama de matrimonio

Habitación Deluxe, 1 cama de matrimonio grande

Habitación estándar

Habitación, 1 habitación, fumadores

Suite, 2 habitaciones, fumadores

Habitación estándar, 1 cama de matrimonio, fumadores

Habitación, 3 habitaciones

Habitación, 4 habitaciones

Habitación, 2 habitaciones, fumadores

Habitación, 2 habitaciones (Kids Theme)

Reseñas de los huéspedes sobre Holiday Inn Resort Batam by IHG

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Opiniones de los huéspedes

Política del establecimiento

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Interesante

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