Name: The Malone Hotel
Address: 60 Eglantine Avenue, Malone Road, Queens Quarter, Belfast, Nordirland, Großbritannien, Belfast, County Antrim, GB
Price range: 104 $–541 $ per night
Rating: 8.35

Was Gäste sagen

Im The Malone Hotel loben Gäste durchweg das freundliche und zuvorkommende Personal, die ruhige Lage in einem Wohngebiet in der Nähe der Queen’s University sowie die bequemen Parkmöglichkeiten vor Ort. Das Feedback zu den Zimmern und dem Essen reicht von geräumig und schmackhaft bis hin zu veraltet und gelegentlich überhitzt oder von ungleichbleibender Qualität.

Viele Aufenthalte erwähnen Zimmer auf der anderen Straßenseite in Apartment-ähnlichen Gebäuden – geräumig für längere Aufenthalte, aber weniger raffiniert, mit einigen Problemen bei der Instandhaltung und den Fernsehern. Das Frühstück wird von den meisten Gästen sehr geschätzt, insbesondere die zubereiteten Speisen auf Bestellung, obwohl einige über verspätete Anfangszeiten, Verwechslungen oder ungleichmäßige Qualität berichten. Erwarten Sie eine komfortable und ruhige Unterkunft mit herzlichem Service und bequemen Parkmöglichkeiten außerhalb des Stadtzentrums.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Parkmöglichkeiten vor Ort sind ein großer Vorteil und im Allgemeinen gut erreichbar. Es gibt eine Bar/Restaurant im Hotel, obwohl das Hauptrestaurant gelegentlich geschlossen war; die Gäste nutzten dann die Bar für Mahlzeiten.

Reinigung

Die Sauberkeit ist im Allgemeinen in Zimmern und öffentlichen Bereichen gut, aber mehrere Gäste berichten von Mängeln wie Schimmel, anhaltenden Gerüchen, Spinnweben und einer unregelmäßigen Auffüllung der Ausstattung.

Zimmer

Viele Zimmer und Apartments sind geräumig und verfügen über komfortable Betten, aber die Temperaturregelung ist ein wiederkehrendes Problem, und mehrere Gäste berichten von veralteter Einrichtung oder Instandhaltungsproblemen, insbesondere in den Residenzen auf der anderen Straßenseite (z. B. Fernseher, Sofas, Duschen oder Fenster).

Dienstleistung

Der Service wird häufig als freundlich und hilfsbereit beschrieben. Mehrere Berichte weisen jedoch auf strenge oder verzögerte Check-ins, gelegentliche schlechte Kommunikation oder Personal an der Rezeption sowie eine langsame Bearbeitung von Problemen hin.

Ähnliche Gästebewertungen

6

Lorraine

22. März 2024

·

Aufenthalt am 2 Nächte

Some staff were absolutely brilliant while others were a little less engaged. Special call out to the man in the breakfast room On 22nd March - an absolute gentleman. My major dissatisfaction was that the bathroom shower fitting didn’t work which meant kneeling in the bath with head under the tap to wash my hair- not what I’d planned on at all! Safe also didn’t lock. Reported both things to reception but they weren’t fixed while I was there - so, two mornings of no proper shower. Add to this that this is the highest bath I’d had to clamber into- not great when on day 2, no shower mat was left. Another bugbear- despite hanging towels to dry and reuse, they were replaced…. But the used glass in the room was left in situ… This isn’t the first time ive stayed at the Malone but it is the first time I’ve been rather disappointed by the lack of responsiveness (shower) & lack of offer to, e.g. move room in absence of being able to fix the problem.

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2

Sharon

10. Mai 2024

·

Aufenthalt am 1 Nacht

Stay was a nightmare, checked in at 3 got the keys and proceeded to the room which already had been occupied with other people, got keys for another room, while we were unpacking the door opened with other guests that was allocated our room, went to reception to get the keys registered again to the room as they didn’t work cause they were registered to the guests that was allocated our room. Management were so rude when we complained and didn’t want to deal with it, they stayed out of our way and let the two young inexperienced receptionists deal with us and other guests who were also complaining of the same thing. Was total chaos at the reception desk they couldn’t deal with the pressure. The positives were the room was good and the breakfast was excellent.

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4

SHANNON

18. Aug. 2024

·

Aufenthalt am 1 Nacht

We were to check in at 3 and couldn’t until 5.30- we had a concert so this really caused an issue … Everyone was the same with a wedding also going on it was chaos and I felt bad for the staff as clearly not their fault but I don’t know how a hotel can charge over £200 for a stay and have all guests waiting in the foyer for 2 and a half hours …some people where offered a voucher for a drink at the bar but we weren’t and there was no compensation I will also say I understand staff under pressure but they where arguing in front of us and it just made everyone really uncomfortable and it was unprofessional with one worker having an attitude with certain guests for asking about their room- again we understood they where under pressure but this worker wasn’t sympathising with the fact that people had to get into their rooms …there also was minimal workers and no manager so really just badly run and we wouldn’t come back or recommend

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6

William Paul

8. Mai 2024

·

Aufenthalt am 1 Nacht

Staff offhand and front desk unmanned regularly. TV didn’t work properly

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10

ROY

25. Nov. 2025

·

Aufenthalt am 1 Nacht

Room was neat and tidy and the heating worked very well. Check-in was excellent and receptionist was very friendly and helpful. Car park was easy to find and parking spaces were readily available. Breakfast was excellent. Great selection of food and teas/coffees were always available.

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2

Mark

23. Juni 2024

·

Aufenthalt am 1 Nacht

Left out bags earlier in day. Then came back that night to check in. No one on reception had to ask several waiting staff who walked past us and seen us standing at reception waiting and never approached us themselves. Then when they got someone eventually he did not really appear to know what he was doing until it came to taking payment which he did no problem. We were then placed in a room in a separate building not even attached to hotel even though our booking was made months in advance. Got to it and toilet wasn’t working. Rang reception several times no answer and had to ring back after being told someone one way to fix it. When guy arrived - same guy a checking in- he just said dunno u will have to wait. We said what do we do for toilet facilities and he said dunno and to ask for a refund in morning and left. I then went to go to toilet on main hotel and crossed back to that building - no one on reception again to say were toilets were. Eventually found they were disgusting and full of faeces as this toilet too didn’t seem to work and the light fitting was hanging down out of ceiling. Absolutely terrible experience would not stay here again

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10

Wayne Aaron

6. Apr. 2025

·

Aufenthalt am 2 Nächte

Great hotel with the friendliest staff I've ever encountered in the UK!

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10

Julie

18. Nov. 2023

·

Aufenthalt am 2 Nächte

This is our second stay at the Malone. At check-in, our room wasn't ready. We were happy to wait but Rawi was determined to find an alternative room which was great. Over the 2 days we were there, the hotel was full & the staff were stretched but everyone tried their best to ensure our stay was good. Minor problems were dealt with quickly. Breakfast is great. Tony & his team deliver even under pressure! Will definitely stay again

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10

William

22. Juli 2025

·

Aufenthalt am 2 Nächte

A friendly and efficient hotel. The desk clerk, Kush, had an elegant solution to a little problem we encountered upon checking in. Very satisfied with our two-night stay. Will come again.

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8

Glen

25. Mai 2024

·

Aufenthalt am 2 Nächte

Check in process needs some work. They were super strict on a 3pm checkin with 30 people in the foyer waiting for the time to clock over. Not a great experience. I don’t see why you wouldn’t put people in their rooms if they’re ready. It just makes sense.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Ruhige, von Grünflächen geprägte Lage in der Nähe der Queen’s University mit Restaurants, Bussen und einer Hop-on/Hop-off-Haltestelle in der Nähe; die Gehzeit zum Stadtzentrum beträgt in der Regel 20–30 Minuten. Geeignet für Reisende, die es vorziehen, etwas außerhalb der geschäftigsten Gegenden zu sein.

Gastronomie

Das Frühstück wird für seine Vielfalt und die zubereiteten Speisen auf Bestellung sehr gelobt, und viele Gäste haben die Bar und das Restaurant genossen. Einige Gäste hatten mit Verwechslungen, langsamem Service, begrenzter Auswahl, ungleichmäßiger Qualität und einem Frühstücksbeginn um 8 Uhr zu kämpfen, der sich spät anfühlte.

Monat	Durchschnittspreis
Januar	107 $
Februar	116 $
März	149 $
April	119 $
Mai	156 $
Juni	200 $
Juli	126 $
August	159 $
September	145 $
Oktober	138 $
November	127 $
Dezember	115 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5 $256
6 $104	7 $130	8 $145	9 $145	10 $163	11 $206	12
13 $120	14 $138	15 $150	16 $147	17 $148	18 $181	19 $232
20 $110	21 $141	22 $135	23 $135	24 $143	25 $179	26 $263
27 $111	28 $141	29 $137	30 $149

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $126	2 $153	3 $257
4 $111	5 $142	6 $133	7 $132	8 $148	9 $157	10 $226
11 $111	12 $123	13 $126	14 $125	15 $128	16 $150	17 $226
18 $111	19 $118	20 $122	21 $123	22 $135	23 $171	24 $226
25 $120	26 $141	27 $184	28 $187	29 $179	30 $541	31

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