Name: Malmaison Birmingham
Address: Wharfside Street, Birmingham, Grafschaft West Midlands, GB
Price range: 88 $–414 $ per night
Rating: 8.58

Was Gäste sagen

Im Malmaison Birmingham loben Gäste häufig die zentrale Lage, das freundliche Personal, die bequemen Betten und die generell geräumigen Zimmer. Viele genießen auch das Frühstück und die Bar, obwohl es zu Stoßzeiten manchmal zu langsamen Service kommt.

Die Zimmer können dunkel oder veraltet wirken, und wiederkehrende Wartungsprobleme umfassen laute oder ineffektive Klimaanlagen, schwache Duschen, schlechte Beleuchtung und gelegentliche Lärmbelästigung in der Nähe der Aufzüge oder durch das Reinigungspersonal. Die Sauberkeit wird oft hoch bewertet, aber in einer Reihe von Bewertungen werden Mängel wie Schimmel, Haare oder abgenutzte Möbel erwähnt. Die Einrichtungen erhalten gemischte Rückmeldungen: Der Fitnessraum wurde renoviert, aber der Spa-Zugang kann eingeschränkt oder geschlossen sein, das WLAN kann Streaming blockieren und die angrenzenden Parkplätze sind zwar bequem, aber teuer. Erwarten Sie einen zentralen, komfortablen Aufenthalt mit einem herausragenden Personal, aber gelegentlichen Abnutzungserscheinungen und Serviceengpässen.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Die Renovierung des Fitnessraums wurde zur Kenntnis genommen, während der Spa-Zugang oft eingeschränkt, ausgebucht oder wegen Wartungsarbeiten geschlossen ist. Die Parkplätze nebenan sind mit einem Rabatt bequem, aber mehrere Gäste finden sie teuer.

Ähnliche Gästebewertungen

10

Lynsey

14. Dez. 2024

·

Aufenthalt für eine Nacht

Our stay at the Malmaison Birmingham was absolutely fabulous. The staff were tremendous and couldn't have done more for us. The hotel is very clean and the relaxation room at the spa is beautiful. We stayed in a deluxe double double room which was spacious and very comfortable.

8

Matthew

19. Okt. 2025

·

Aufenthalt für eine Nacht

Bar is nice and the restaurant is very pleasant. Forget trying to get anything in terms of the spa. You probably won't get an appointment. I haven't managed to do it in the 8 to 10 times I've stayed here..

10

Joan

31. März 2025

·

Aufenthalt für 2 Nächte

I like the location, easy access to shopping centre and public transport, i.e. metro. Stay at this hotel on numerous occasions because of spa facilities.

10

Mark

19. Juli 2025

·

Aufenthalt für 6 Nächte

Gym was under renovation but was completed during my stay - excellent and attentive front desk !

8

Will

29. Okt. 2025

·

Aufenthalt für eine Nacht

lovely staff, clean room. no spa facilities due to maintenance which was a shame but overall the hotel is very nice

10

Claire

27. Aug. 2025

·

Aufenthalt für eine Nacht

The location is great to access the area on foot. It's very easy to drive to and find. The hotel doesn't have it's own car park, but there is a q park next to it and you get a 20% discount if you stay at the hotel. All the staff we dealt with were really friendly. The room was a double twin and was really spacious with a nice bathroom. We didn't eat lunch or dinner in the restaurant but had the breakfast - this was excellent. Had a drink in the bar , that was good too and pretty reasonably priced. We will definitely stay here again

6

Stephen

21. Mai 2025

·

Aufenthalt für eine Nacht

Very comfortable room and good quality breakfast, but they couldn't cope with their guest numbers so cooked breakfast took to long to arrive before having to leave. Also, the spa facilities have very limited opening hours so were shut by the time i arrived and didn't open until after i had to leave when we chose the hotel partly to have those facilities. Too expensive for not being able to make full use of facilities or breakfast due to inability to serve people.

8

Anastasia

26. Apr. 2023

·

Aufenthalt für 2 Nächte

Disappointed that the spa was closed for the duration of my stay as this was why I booked this property. This was not clear when I booked.

10

Mark

18. Juli 2025

·

Aufenthalt für eine Nacht

Newly renovated gym !

8

Pratima

16. Dez. 2023

·

Aufenthalt für eine Nacht

Had a great stay. Room was spacious but a little cold. Went for the afternoon tea spa day. The afternoon tea wasn’t great- everything was cold like it was just taken out of the fridge/ freezer and hadn’t had time to thaw through. Had the same issue with breakfast cold beans and egg. Spa was ok but the treatments were amazing. Ursula did an amazing job with the massage and facial so would highly recommend even if it’s just for the spa treatments. All the staff were fantastic and very helpful. Had a lovely stay and would definitely stay again. And will be returning for the spa treatments. Great location for food and drinks.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Viele beschreiben Zimmer und öffentliche Bereiche als sauber, aber es gibt wiederkehrende Berichte über Schimmel, Haare, fleckige oder abgenutzte Gegenstände und eine uneinheitliche Sauberkeit der Badezimmer.

Ähnliche Gästebewertungen

4

Steph

24. Nov. 2024

·

Aufenthalt für eine Nacht

for a 4 star hotel very poor, usually stay at raddisons, no water in rooms, very basic facilities. taps leaking and not very clean. in the morning woken by cleaners having a mothers meeting outside in the corridor followed by hovering and backing on door with the hover. complained at check out and actually pretty poor to get no acknowledgment.

10

Emma

29. Nov. 2025

·

Aufenthalt für eine Nacht

Great stay. Very clean and extremely comfortable. Great service and best location.

10

Lynsey

14. Dez. 2024

·

Aufenthalt für eine Nacht

Our stay at the Malmaison Birmingham was absolutely fabulous. The staff were tremendous and couldn't have done more for us. The hotel is very clean and the relaxation room at the spa is beautiful. We stayed in a deluxe double double room which was spacious and very comfortable.

10

Martyn

29. Aug. 2025

·

Aufenthalt für eine Nacht

Excellent location. Staff was helpful and friendly. Lovely clean hotel

6

Jason

22. Dez. 2024

·

Aufenthalt für eine Nacht

The room was tired and in need of repairs, especially the bathroom that had a fair bit of mould. A repair for a leak carried out on the ceiling but the quality of the repair is shocking and not what i'd expect for this level of hotel. Broken tiles too. Disappointing.

10

Lesley

1. Nov. 2025

·

Aufenthalt für eine Nacht

Nice and clean hotel. Room was clean and bed comfortable. breakfast was very good. Price very reasonable especially as it was full breakfast with the room.

2

James

8. Okt. 2024

·

Aufenthalt für eine Nacht

There was hair on the bathroom floor together with other bits of stuff. Bathroom was generally not very clean and the state of repair was poor - chipped/peeling/bubbling paint on the door. The grouting was black in places. The walls barely had one coat of patchy paint with old repairs hardly covered up. The shower was poor at best and I’d always considered Malmaisons to be good at showers. And, just to top it off, the AC made a horrible racket all night, even after I turned it off.

10

Tom

9. Feb. 2025

·

Aufenthalt für eine Nacht

We had a family weekend away. The location of the hotel was perfect. Town one way, and the water and restaurants the other. Could not fault the reception staff. Only negative was the bathroom and bed spread was very dirty and not clean at all. Sheets were absolutely fine. On mentioning it to the hotel the cleaners did come again, and cleaned the points we pointed out, but didn’t clean the bits around and was still substandard. From my perspective they tried, the cleaners let them down, hopefully it was a one off. The hotel front of house were amazing, even the morning after. They were so apologetic and said we would have a call. And we did that same afternoon. Not one to complain normally, but the reception staff and manager were truly superb. I’m sure it was a one off and would like to thank the team for their compassion and listening. Like I say everything else was great, just issues with the bathroom and bedspread. I would recommend, based on how good the front of house was. The room its self was perfect, just the cleaning of it was below expectations. Hopefully it was a one off and we were unlucky.

4

Lee

12. Feb. 2024

·

Aufenthalt für eine Nacht

Room not very clean, hair & a contact lens were on top of the bed sheets.

10

Win

13. Okt. 2025

·

Aufenthalt für eine Nacht

Spacious clean room and bathroom.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Generell geräumig und ruhig mit sehr bequemen Betten, aber die Einrichtung kann dunkel oder veraltet wirken und es kommt immer wieder zu Problemen mit der Klimaanlage, den Duschen und der Beleuchtung. Das WLAN kann Streaming einschränken, und es wird über Lärm in der Nähe der Aufzüge oder von den Fluren berichtet.

Ähnliche Gästebewertungen

4

Dan

10. Juli 2023

·

Aufenthalt für eine Nacht

The hotel is excellent however the air conditioning doesn’t work with no option to open a window made sleeping impossible extremely disappointing considering how much you pay for a deluxe room

10

Anthony

26. Okt. 2025

·

Aufenthalt für eine Nacht

Very friendly staff on reception, very nice spacious room with good view of the city.

8

Stefania

29. Juni 2025

·

Aufenthalt für 2 Nächte

The rooms are large and comfortable but very dark and depressing. You can’t tell if it’s day or night.

6

palbinder

3. Juni 2024

·

Aufenthalt für eine Nacht

We had a room outside a lift and all we got was the ding from lift arriving and then people arriving to the lift and talking. It was awful!!!!!

6

Alastair

21. Juni 2024

·

Aufenthalt für eine Nacht

Room great, breakfast excellent, all clean and really convenient for New Street, Cube, Mailbox and Canal / Broad St. Heads up that wifi doesn't allow streaming services. Especially inconvenient when trying to watch England Euros game (BBC Iplayer). Room TV had one battery and MASSIVE queue of check ins meant no chance of sorting. Had to go out. If you like real ale heartily recommend Craven Arms around the corner.

4

Emma

3. Nov. 2025

·

Aufenthalt für eine Nacht

Lighting was poor, check in was v slow, room service order was wrong (albeit fixed), no usefully placed plugs. The whole place felt tired and not like other Malmaison where I have stayed

8

Keith

11. Apr. 2025

·

Aufenthalt für eine Nacht

Excellent hotel - really comfy beds. Only problem is house keeping staff, banging and cluttering incessantly from 9am in the morning. It's just completely anti-social when people are trying to rest.

8

John

25. Okt. 2025

·

Aufenthalt für 2 Nächte

Nice hotel, looking a little tired

6

Anthony

18. Sept. 2025

·

Aufenthalt für 2 Nächte

Room very dated and could do with a refresher

10

helen

28. Nov. 2025

·

Aufenthalt für eine Nacht

Massive room. Very quiet, very comfortable

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Service

Das Personal wird durchweg als freundlich und hilfsbereit gelobt, gelegentlich gibt es Upgrades und schnelle Hilfe. Zu Stoßzeiten berichten Gäste von langen Wartezeiten beim Check-in, Verzögerungen beim Zimmerservice oder unzuverlässiger Kommunikation.

Ähnliche Gästebewertungen

6

Neil

31. Aug. 2024

·

Aufenthalt für eine Nacht

Very good in main - long wait at check in. Stopped serving food in bar at 11, told room service only. Went to room, told had to go to reception !! No ability to order on line- get with it!!

10

Julie

1. Juli 2025

·

Aufenthalt für eine Nacht

My husband and I booked a one night stay at this hotel unfortunately my husband was taken ill on arrival and spent a week in hospital, the hotel staff and management were amazing they went above and beyond to enable me to stay close to my husband at a very stressful time, I cannot thank the whole team enough especially Richard.

10

Sanya

9. Sept. 2025

·

Aufenthalt für eine Nacht

It’s attached to the Mailbox Birmingham, including the parking beneath, so makes it convenient when driving there and close to almost everything great with the Birmingham city centre. Great service by the warm and friendly staff and liked that there was outdoor seating (limited) at the front with a view to some of the city. Great for that ice cold pint of beer!! :-) If and when I’m back in Birmingham, probably my first choice or among my preferred choices. Ah, Malmaison are also a pet friendly establishment too, if this helps.

4

Shelby

29. Sept. 2023

·

Aufenthalt für eine Nacht

A very long wait to check in as only one person on the desk. A very nice room but as I was working I wanted to order room service. I tried for 20 minutes to contact room service then reception to no avail it just rang or cut off. I then went down so that I could ask at reception. Again another queue. When I got to the desk to try to order he said that as he was busy he would not be able to take my order. I could wait again until everyone had been served or go to the restaurant and order it myself. Both of which were appalling levels of service. I went back to the room and called the restaurant and ordered myself. It was delivered quickly but with a service charge. Very disappointing experience.

10

Amanda

23. März 2025

·

Aufenthalt für eine Nacht

From the delightful friendly receptionist to the bar and the breakfast staff, every member of staff we encountered were professional friendly and helpful The rooms were clean and spacious , The breakfast was generous and delicious

10

Matthew

13. Aug. 2025

·

Aufenthalt für eine Nacht

Check was fantastic Helpful and upgraded

10

Christopher

24. Juli 2024

·

Aufenthalt für eine Nacht

Use Malmaisson for a one night stop-over to see what Birmingham has to offer. The hotel was excellent. Front of house team were well-presented and personable, the room was clean, well furnished and much larger than what was expected; it was also extremely well-decorated in a contemporary style with everything working well. Having stayed at Malmaisson before, you know you are going to get a great room.

4

Emma

3. Nov. 2025

·

Aufenthalt für eine Nacht

Lighting was poor, check in was v slow, room service order was wrong (albeit fixed), no usefully placed plugs. The whole place felt tired and not like other Malmaison where I have stayed

10

Susan

24. Jan. 2025

·

Aufenthalt für eine Nacht

Wonderful as always, that’s why we keep returning. Every single member of staff made us feel welcome, and nothing was too much trouble. Fantastic stay and look forward to our next visit.

10

Michelle

2. Feb. 2025

·

Aufenthalt für eine Nacht

From the moment we stepped into Malmaison to leaving fantastic service. We were upgraded to a club room and gifted a free drink voucher too at check in which was such a wonderful touch. When checking out the lady was warm and very friendly and even manged to find out what that amazing smell is that they pump round the hotel is. So thats just cost my husband a bit extra as just brought Arran scent for the home. Thank you to the hotel staff as they made our stay so relaxing, just what we needed.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Lage

Zentral gelegen und fußläufig erreichbar zum Bahnhof New Street, zu Theatern, Kanälen und dem Mailbox, mit einfachem Zugang zu Geschäften und Restaurants. Einige Gäste empfanden die Navigation schwierig oder die unmittelbare Umgebung spät in der Nacht als weniger angenehm.

Ähnliche Gästebewertungen

10

Justyna

18. Aug. 2025

·

Aufenthalt für eine Nacht

Nice hotel in a very convenient location.

10

Lisa

13. Dez. 2022

·

Aufenthalt für eine Nacht

Always a superb place to stay, short stroll from the station but far enough to be nice and quiet

8

Tracy

2. Sept. 2023

·

Aufenthalt für 2 Nächte

Lovely hotel in a great location close to New Street station, the bullring shopping centre and canal areas. Plenty of bars and restaurants on the doorstep, quieter area away from shops. Parking next door however there was an £18 per day charge for this and also an additional £8 per day for congestion charge so factor these into your budget. Restaurant and bar in hotel were quite expensive and very limited bar options for draught beer. Service in restaurant however was very good and food excellent. Breakfast good selection and good quality ingredients, note if it’s not included in your room rate this is £20 per head per day. We upgraded to a Club room which was large with nice decor and nice touches such as gowns slippers and coffee pod machine. The decor throughout the hotel is quite quirky and dark but of a good standard, we did feel it was a bit too dark in corridors and reception area. Reception staff could have been a bit more welcoming and more informative but check in was very swift. Overall a great stay and we would return.

8

Sarah

15. Okt. 2023

·

Aufenthalt für eine Nacht

Clean, excellent location with a large lovely room. Great stay.

10

Rebecca

1. Sept. 2024

·

Aufenthalt für eine Nacht

Definitely my go to place to stay in Birmingham. Great location in easy walking distance to stations (New Street & Moor Street), shopping and bars/restaurants. Hotel staff were super friendly and helpful. The rooms were spotlessly clean and spacious with a really spacious bathroom as well. Pretty quiet at night although some noise from hotel room doors slamming but not late at night. Didn't eat at the hotel but there's a nice bar/restaurant and also a Starbucks on the ground floor.

10

Claire

27. Aug. 2025

·

Aufenthalt für eine Nacht

The location is great to access the area on foot. It's very easy to drive to and find. The hotel doesn't have it's own car park, but there is a q park next to it and you get a 20% discount if you stay at the hotel. All the staff we dealt with were really friendly. The room was a double twin and was really spacious with a nice bathroom. We didn't eat lunch or dinner in the restaurant but had the breakfast - this was excellent. Had a drink in the bar , that was good too and pretty reasonably priced. We will definitely stay here again

10

Michael

9. Juni 2024

·

Aufenthalt für 2 Nächte

Excellent location. 10 minutes walk from either New Street or Moor Street railway stations or. Public car park directly under the Hotel. Staff all very please to see you and pay attention to detail. Plenty of restaurants within a 5 minute walk and the Utility arena is a 15 minute walk along the canal away. Would recommend a stay

8

Rebecca

21. Juli 2024

·

Aufenthalt für 2 Nächte

Central location near canal, station and shops

8

Alan

12. Juli 2025

·

Aufenthalt für eine Nacht

Decent place to stay but difficult to navigate to and didn’t feel safe at night outside the property. All staff were great.

10

Phillip

30. Nov. 2025

·

Aufenthalt für eine Nacht

Great location and great stay

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Gastronomie

Frühstück und Speisen werden häufig für ihre Qualität gelobt, aber mehrere Bewertungen erwähnen lange Wartezeiten, gelegentlich kalte oder kleine Portionen, begrenzte Auswahl und höhere Preise; der Barservice kann überlastet sein oder es können Artikel fehlen.

Ähnliche Gästebewertungen

10

Charlotte

7. Sept. 2025

·

Aufenthalt für 2 Nächte

Easy check-in, excellent communication before the stay. The breakfast was 10/10 - especially the granola! Comfortable and spacious rooms.

10

Martin

28. März 2025

·

Aufenthalt für eine Nacht

Great room, very welcoming in arrival, only 5min walk from New street railways station, excellent breakfast

8

Megan

2. Nov. 2023

·

Aufenthalt für eine Nacht

Absolutely loved the hotel but the breakfast really let it down. We waited an hour for our food and when it arrived it was cold, overcooked and had been sat on the plate for a while. Also meant we ended up checking out late.

8

david

23. Nov. 2024

·

Aufenthalt für eine Nacht

Polite and efficient check in. Nice room. Bar staff slow and inefficient. Ran out of ice !

6

Stephen

21. Mai 2025

·

Aufenthalt für eine Nacht

Very comfortable room and good quality breakfast, but they couldn't cope with their guest numbers so cooked breakfast took to long to arrive before having to leave. Also, the spa facilities have very limited opening hours so were shut by the time i arrived and didn't open until after i had to leave when we chose the hotel partly to have those facilities. Too expensive for not being able to make full use of facilities or breakfast due to inability to serve people.

10

Michael

9. Sept. 2025

·

Aufenthalt für 2 Nächte

Very friendly check in lady who was lovely. My room was spacious and clean and bed was comfy! WiFi was great. Breakfast is outstanding. I also used the bar and the restaurant for dinner and both are great. The gym was good with heavy weights and a cable machine and squat rack. Central location - can’t fault it.

8

Fraser

19. Nov. 2023

·

Aufenthalt für 2 Nächte

This is a great hotel in a good location. However it gets very busy at breakfast and on the day we were there seemed to be having issues in the kitchen leading to large queues to get into breakfast and 20-40min wait times for cooked food. However the staff were friendly and did their best to help people.

10

BERNARD

25. Aug. 2025

·

Aufenthalt für eine Nacht

Excellent outstanding quality of breakfast ingredients a cut above the rest

10

Gary

7. Jan. 2025

·

Aufenthalt für 2 Nächte

Great hotel. Highly recommend it, the restaurant food was fantastic and the service was really good

10

Sarah

25. Feb. 2023

·

Aufenthalt für 2 Nächte

Had a lovely stay as usual. Really friendly staff, clean and great breakfasts.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	128 $
Februar	136 $
März	158 $
April	147 $
Mai	136 $
Juni	177 $
Juli	142 $
August	133 $
September	174 $
Oktober	159 $
November	181 $
Dezember	163 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $185	20 $414	21 $258	22 $133	23 $120	24 $165
25 $88	26 $96	27 $134	28 $139	29 $119	30 $132	31 $180

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $89	2 $173	3 $266	4 $304	5 $200	6 $163	7 $221
8 $106	9 $183	10 $335	11 $305	12 $189	13 $188	14 $239
15 $111	16 $152	17 $275	18 $284	19 $189	20 $211	21 $233
22 $105	23 $163	24 $253	25 $275	26 $189	27 $182	28 $244
29 $111	30 $224

Malmaison Birmingham

Preise für Malmaison Birmingham

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Deluxe-Zweibettzimmer

Deluxe-Doppelzimmer

Standard-Doppelzimmer

Signature-Suite

Junior-Suite

Club-Doppelzimmer

Standard-Zweibettzimmer

Signature-Suite

Suite

Gästebewertungen zu Malmaison Birmingham

Wer übernachtet hier?

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