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AC Hotel by Marriott Birmingham

163 $

/ Nacht

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AC Hotel by Marriott Birmingham - Image 1

AC Hotel by Marriott Birmingham - Zimmer

AC Hotel by Marriott Birmingham - Zimmer

AC Hotel by Marriott Birmingham - Ausblick vom Zimmer

AC Hotel by Marriott Birmingham - Rezeption

Preise für AC Hotel by Marriott Birmingham

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163 $

/ Nacht

Ø-Preis Oktober

Monatliche Durchschnittspreise

In AC Hotel by Marriott Birmingham liegt der Preis pro Nacht im günstigsten Monat (Januar) durchschnittlich bei 115 $ und im teuersten Monat (September) bei 188 $, basierend auf den letzten 12 Monaten.

Durchschnittl. Preis pro Nacht in AC Hotel by Marriott Birmingham nach Monat, letzte 12 Monate (USD)
Monat	Durchschnittspreis
Januar	115 $
Februar	140 $
März	160 $
April	149 $
Mai	150 $
Juni	179 $
Juli	144 $
August	164 $
September	188 $
Oktober	163 $
November	188 $
Dezember	157 $

Am teuersten: September (ca. 188 $)

Am günstigsten: Januar (ca. 115 $)

Über diese Unterkunft

Für deine Freizeit steht Folgendes zur Verfügung: Fitnessbereich (rund um die Uhr geöffnet), kostenloses WLAN und ein Fernseher im öffentlichen Bereich.

Parkmöglichkeiten
Nichtraucher-Zimmer
Zimmerservice
Chemische Reinigung
Reinigung
Safe

Lage

160 Wharfside Street, The Mailbox, Birmingham, England, Großbritannien

Einkaufsviertel (0.1 Meilen)

The Mailbox (0.1 Meilen)

Broad Street (0.3 Meilen)

Gas Street Basin (0.3 Meilen)

Brindleyplace (0.3 Meilen)

The Alexandra Theatre (0.3 Meilen)

Zimmeroptionen

5

Superior-Zimmer, 1 King-Bett, Kanalblick

Zimmerdetails

1 Großes Doppelbett

Für bis zu 2 Personen

248 ft²

Klimaanlage

WLAN (kostenlos)

Kühlschrank

6

Deluxe-Zimmer, 2 Einzelbetten

Zimmerdetails

2 Einzelbetten

Für bis zu 2 Personen

215 ft²

Klimaanlage

WLAN (kostenlos)

Kühlschrank

10

Deluxe-Zimmer, 1 King-Bett

Zimmerdetails

1 Großes Doppelbett

Für bis zu 2 Personen

215 ft²

Klimaanlage

WLAN (kostenlos)

Kühlschrank

11

Superior-Zimmer, 1 Queen-Bett und Schlafsofa, Kanalblick

Zimmerdetails

1 Doppelbett

und

1 Schlafsofa

Für bis zu 3 Personen

245 ft²

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

Gästebewertungen zu AC Hotel by Marriott Birmingham

8.7

Fantastisch

Basierend auf 2.219 verifizierten Bewertungen

Wer übernachtet hier?

Geschäftsreisende

35%

Paare

37%

Familien

8%

Gruppen

17%

Was Gäste sagen

KI-Zusammenfassung aktueller Gästebewertungen

Im AC Hotel by Marriott Birmingham loben Reisende die zentrale Lage am Kanal und das durchweg freundliche Personal, während die Meinungen zu Zimmern und Frühstück aufgrund von Lärm, veralteter Ausstattung und gelegentlichen Wartungs- oder Servicefehlern variieren.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

Was Gäste sagen

Im AC Hotel by Marriott Birmingham loben Reisende die zentrale Lage am Kanal und das durchweg freundliche Personal, während die Meinungen zu Zimmern und Frühstück aufgrund von Lärm, veralteter Ausstattung und gelegentlichen Wartungs- oder Servicefehlern variieren.

Viele Gäste finden die Zimmer sauber, komfortabel und geräumig mit Blick auf den Kanal, andere erwähnen jedoch dünne Wände, unbequeme Kissen oder Matratzen, schwache Duschen und Probleme mit der Temperaturregelung. Die Einrichtungen sind modern, aber begrenzt: ein kleiner Fitnessraum und eine Bar, kein Restaurant oder Zimmerservice und kostenpflichtige Parkplätze in der Nähe, die einige als teuer oder verwirrend empfinden. Das Feedback zum Frühstück reicht von ausgezeichnet und gut bestückt bis hin zu enttäuschend oder schlecht nachgefüllt in Stoßzeiten. Erwarten Sie einen komfortablen Aufenthalt in der Stadt mit herzlichem Service und variierenden Zimmer- und Essensmöglichkeiten.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Die Einrichtungen sind modern, aber begrenzt: Es gibt einen kleinen Fitnessraum und eine Bar, aber kein hoteleigenes Restaurant oder Zimmerservice. Das Parken erfolgt über das angrenzende Mailbox Parkhaus, das einige als teuer, unpraktisch für Gepäck oder verwirrend empfinden.

Ähnliche Gästebewertungen

10

Rosalind

26. Sept. 2024

·

Aufenthalt für eine Nacht

This hotel has a bar which serves small plates but no restaurant. Breakfast is a buffet which is ok. The staff are helpful & very friendly. The room is modern & well equipped. All in all a convenient hotel with nice view over the canal. Would be improved by providing a restaurant & room service.

This hotel has a bar which serves small plates but no restaurant. Breakfast is a buffet which is ok. The staff are helpful & very friendly. The room is modern & well equipped. All in all a convenient hotel with nice view over the canal. Would be improved by providing a restaurant & room service.

10

Tom

20. Dez. 2022

·

Aufenthalt für eine Nacht

In all the stay was very good and I couldn’t fault the hotel, would definitely stay here again. Great location surrounded by shops and restaurants and only 5-10 minute walk from the Bullring. Only issues I had were parking was a bit limited due to the hotel not having its own parking so had to park in the mailbox car park. This was quite expensive even with a discount from the hotel. It also isn’t very clear where the entrance to the car park is located. The other issue was the fire alarm went off at 8am for 10-20 seconds. Not the way you want to be woken up in the morning.

In all the stay was very good and I couldn’t fault the hotel, would definitely stay here again. Great location surrounded by shops and restaurants and only 5-10 minute walk from the Bullring. Only issues I had were parking was a bit limited due to the hotel not having its own parking so had to park in the mailbox car park. This was quite expensive even with a discount from the hotel. It also isn’t very clear where the entrance to the car park is located. The other issue was the fire alarm went off at 8am for 10-20 seconds. Not the way you want to be woken up in the morning.

8

Oğuzhan

1. Mai 2024

·

Aufenthalt für 7 Nächte

For some reason I couldn’t get water from room service to my room at late hour once

For some reason I couldn’t get water from room service to my room at late hour once

8

Ela

28. Sept. 2025

·

Aufenthalt für eine Nacht

I wish there was room servicee

I wish there was room servicee

10

Emilie

12. Feb. 2023

·

Aufenthalt für eine Nacht

Very clean- lovely little gym

Very clean- lovely little gym

4

P

12. Juni 2023

·

Aufenthalt für eine Nacht

The hotel is in a great position, but there is lack of information from the hotel. We had been out to a play and thought we will get room service when we get back. Asked the receptionist, did they have a menu and got the red pony it’s on your TV. Ok went up to the room, took a good 10mins to find it due to the controls not working well and the cleaners knocking the lead out. Then to find they don’t do room service, they use Deliveroo which stopped at 11pm. Why the lady didn’t tell me on reception at the time, so we could have gone out for dinner. The whole time I have been travelling I have never known a hotel not to have orange juice at breakfast. I know this is a first world problem, but they are charging for the service.

The hotel is in a great position, but there is lack of information from the hotel. We had been out to a play and thought we will get room service when we get back. Asked the receptionist, did they have a menu and got the red pony it’s on your TV. Ok went up to the room, took a good 10mins to find it due to the controls not working well and the cleaners knocking the lead out. Then to find they don’t do room service, they use Deliveroo which stopped at 11pm. Why the lady didn’t tell me on reception at the time, so we could have gone out for dinner. The whole time I have been travelling I have never known a hotel not to have orange juice at breakfast. I know this is a first world problem, but they are charging for the service.

6

Simon

19. Mai 2024

·

Aufenthalt für 2 Nächte

Reception just seemed a bit offish. Gym pretty limited the safe didn’t work though that got put right on day 2 and I was offered to change rooms but I had already unpacked. The TV only had terrestrial stations so the signal wasn’t great and not many to choose from. Breakfast was ok but the coffee was probably the worst I’ve tasted! I did actually manage to enjoy my stay and most of the staff were great, but I come up to Birmingham once a year and I won’t be staying here again.

Reception just seemed a bit offish. Gym pretty limited the safe didn’t work though that got put right on day 2 and I was offered to change rooms but I had already unpacked. The TV only had terrestrial stations so the signal wasn’t great and not many to choose from. Breakfast was ok but the coffee was probably the worst I’ve tasted! I did actually manage to enjoy my stay and most of the staff were great, but I come up to Birmingham once a year and I won’t be staying here again.

10

Iram

4. Juni 2023

·

Aufenthalt für 2 Nächte

All was perfect nice rooms and good price only issuesnis parking its £22 a day

All was perfect nice rooms and good price only issuesnis parking its £22 a day

10

Elizabeth

22. Juni 2025

·

Aufenthalt für 2 Nächte

Room on the 5th floor with a canal view. Room was spotless and air conditioning was perfect as we had very warm weather this weekend. Staff were friendly and polite and we had a very warm welcome on arrival. Breakfast was lovely ….even better when we realised we could ask for fresh fried eggs. Small gym room but enough equipment to have an hour session. Security is fab as you can’t access the rooms unless you have a key card. Plenty of restaurants close by and a beautiful short walk along the canal to the Utilita arena.

Room on the 5th floor with a canal view. Room was spotless and air conditioning was perfect as we had very warm weather this weekend. Staff were friendly and polite and we had a very warm welcome on arrival. Breakfast was lovely ….even better when we realised we could ask for fresh fried eggs. Small gym room but enough equipment to have an hour session. Security is fab as you can’t access the rooms unless you have a key card. Plenty of restaurants close by and a beautiful short walk along the canal to the Utilita arena.

8

CRAIG

1. Nov. 2024

·

Aufenthalt für eine Nacht

Parking is not ideal. It is relatively close by. If you have luggage and want to drop it off at the hotel, there is no easy option. Staff were great.

Parking is not ideal. It is relatively close by. If you have luggage and want to drop it off at the hotel, there is no easy option. Staff were great.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Bewertungen beschreiben das Hotel und die Zimmer häufig als sehr sauber. Einige weisen auf Mängel hin, wie Haare im Bett, anhaltende Gerüche, rissige oder langsam ablaufende Waschbecken oder einen versäumten Reinigungsservice.

Ähnliche Gästebewertungen

4

MohamedHydrosJassem

9. Juli 2024

·

Aufenthalt für 2 Nächte

Nobody came to clean our room, make the bed, clean the toilet, replenish the tea and coffee or change the towels! This is not what someone staying at the Marriott expects. Very disappointed!

Nobody came to clean our room, make the bed, clean the toilet, replenish the tea and coffee or change the towels! This is not what someone staying at the Marriott expects. Very disappointed!

10

Chona

1. Sept. 2025

·

Aufenthalt für eine Nacht

Clean room and facilities good and in safe area.

Clean room and facilities good and in safe area.

10

Sarah

31. Aug. 2025

·

Aufenthalt für eine Nacht

Great stay for 1 night. Staff friendly and helpful, especially night porter. Hotel is spotlessly clean. Breakfast very good and wide selection

Great stay for 1 night. Staff friendly and helpful, especially night porter. Hotel is spotlessly clean. Breakfast very good and wide selection

10

Ian

25. Okt. 2025

·

Aufenthalt für eine Nacht

Chose not to have breakfast, but room very clean, hotel public areas very clean. Would be good if we could open the window to get some fresh air in the room but other than we have enjoyed our stay

Chose not to have breakfast, but room very clean, hotel public areas very clean. Would be good if we could open the window to get some fresh air in the room but other than we have enjoyed our stay

10

Michelle

26. Nov. 2025

·

Aufenthalt für eine Nacht

Fabulous hotel. Location and canal view from bedroom wonderful. The receptionists were super friendly and the room spotlessly clean from Rumi hosekeeping . Fluffy white towels abd hot powerful showers. Most importantly a very comfy matress and crisp white bed linen.

Fabulous hotel. Location and canal view from bedroom wonderful. The receptionists were super friendly and the room spotlessly clean from Rumi hosekeeping . Fluffy white towels abd hot powerful showers. Most importantly a very comfy matress and crisp white bed linen.

6

Anthony

2. Nov. 2024

·

Aufenthalt für eine Nacht

Positives- great location and nice breakfast. Negatives - Room was basic and had a very strong strange odour.

Positives- great location and nice breakfast. Negatives - Room was basic and had a very strong strange odour.

8

Tomasz

25. Jan. 2025

·

Aufenthalt für eine Nacht

We only stayed one night. All amazing. Great customer service and location to sightseeing. The room was spacious and bed very comfortable. The sink in the bathroom was cracked and it took time to drain. Cleaners started working around our room before 9 am and woke us up.

We only stayed one night. All amazing. Great customer service and location to sightseeing. The room was spacious and bed very comfortable. The sink in the bathroom was cracked and it took time to drain. Cleaners started working around our room before 9 am and woke us up.

10

Sarah

8. Mai 2025

·

Aufenthalt für eine Nacht

Lovely hotel in a great location. Staff are super friendly and helpful, rooms are clean and well equipped. I’ve stayed twice now and would go back.

Lovely hotel in a great location. Staff are super friendly and helpful, rooms are clean and well equipped. I’ve stayed twice now and would go back.

4

Robin

8. Jan. 2023

·

Aufenthalt für 19.364 Nächte

Found 3 hairs in the bed of the first room I was given. So gross then the room they moved us to had a dredge that didn’t work and a broken thermostat as well so the room was sweltering. Difficult to access entrance, you have to drag bags up a large exterior staircase. Very very average at best. Uncomfortable bed too. Sorry Marriott but I would never stay there again.

Found 3 hairs in the bed of the first room I was given. So gross then the room they moved us to had a dredge that didn’t work and a broken thermostat as well so the room was sweltering. Difficult to access entrance, you have to drag bags up a large exterior staircase. Very very average at best. Uncomfortable bed too. Sorry Marriott but I would never stay there again.

10

Susan

26. Mai 2025

·

Aufenthalt für eine Nacht

rooms spotless and comfy . staff really helpful and friendly

rooms spotless and comfy . staff really helpful and friendly

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Viele Gäste finden die Zimmer geräumig und komfortabel, einige mit attraktivem Blick auf den Kanal. Andere bemängeln Lärm aus Fluren oder von draußen, unbequeme oder quietschende Betten und Kissen, abgenutzte Möbel, schwache Beleuchtung, laute Kühlschränke sowie Probleme mit der Temperaturregelung oder schwache Duschen.

Ähnliche Gästebewertungen

6

Neil

31. Aug. 2025

·

Aufenthalt für 2 Nächte

Fantastic location, staff are really helpful and friendly. The beds are just not comfortable at all. Can also be quite noisy, especially later on at night

Fantastic location, staff are really helpful and friendly. The beds are just not comfortable at all. Can also be quite noisy, especially later on at night

6

Lom

28. Feb. 2025

·

Aufenthalt für eine Nacht

in room wall socket on desk was faulty, Mini fridge was extremely noisy and kept me awake. Eventually got annoyed enough to pull the power socket out! Breakfast was mediocre at best and coffee was almost on par with the brown water you get from Greggs.

in room wall socket on desk was faulty, Mini fridge was extremely noisy and kept me awake. Eventually got annoyed enough to pull the power socket out! Breakfast was mediocre at best and coffee was almost on par with the brown water you get from Greggs.

6

edward

7. Feb. 2024

·

Aufenthalt für 3 Nächte

Hotel was in a good location. I reserved a king bed for my wife and I. This was two twins pushed together. Not exactly a comfortable bed. Property was clean and staff was helpful.

Hotel was in a good location. I reserved a king bed for my wife and I. This was two twins pushed together. Not exactly a comfortable bed. Property was clean and staff was helpful.

10

Alex

29. Nov. 2025

·

Aufenthalt für eine Nacht

Great size room. Comfy beds and amenities were great. Excellent location too.

Great size room. Comfy beds and amenities were great. Excellent location too.

10

Elizabeth

22. Juni 2025

·

Aufenthalt für 2 Nächte

Room on the 5th floor with a canal view. Room was spotless and air conditioning was perfect as we had very warm weather this weekend. Staff were friendly and polite and we had a very warm welcome on arrival. Breakfast was lovely ….even better when we realised we could ask for fresh fried eggs. Small gym room but enough equipment to have an hour session. Security is fab as you can’t access the rooms unless you have a key card. Plenty of restaurants close by and a beautiful short walk along the canal to the Utilita arena.

Room on the 5th floor with a canal view. Room was spotless and air conditioning was perfect as we had very warm weather this weekend. Staff were friendly and polite and we had a very warm welcome on arrival. Breakfast was lovely ….even better when we realised we could ask for fresh fried eggs. Small gym room but enough equipment to have an hour session. Security is fab as you can’t access the rooms unless you have a key card. Plenty of restaurants close by and a beautiful short walk along the canal to the Utilita arena.

6

Mark

13. Okt. 2025

·

Aufenthalt für eine Nacht

Noisy squeaky bed. Thin walls can hear people in corridor and in neighbouring rooms. Breakfast not good. Hash brown like cardboard sausage chewy. All seemed very stale.

Noisy squeaky bed. Thin walls can hear people in corridor and in neighbouring rooms. Breakfast not good. Hash brown like cardboard sausage chewy. All seemed very stale.

10

Michelle

26. Nov. 2025

·

Aufenthalt für eine Nacht

Fabulous hotel. Location and canal view from bedroom wonderful. The receptionists were super friendly and the room spotlessly clean from Rumi hosekeeping . Fluffy white towels abd hot powerful showers. Most importantly a very comfy matress and crisp white bed linen.

Fabulous hotel. Location and canal view from bedroom wonderful. The receptionists were super friendly and the room spotlessly clean from Rumi hosekeeping . Fluffy white towels abd hot powerful showers. Most importantly a very comfy matress and crisp white bed linen.

6

Christopher

30. Nov. 2025

·

Aufenthalt für eine Nacht

Very uncomfortable pillows, shower was very weak water, more like a slow drip. We had some drinks ar the bar but it was very slow service.

Very uncomfortable pillows, shower was very weak water, more like a slow drip. We had some drinks ar the bar but it was very slow service.

4

Kevin

22. März 2025

·

Aufenthalt für eine Nacht

I normally stay in this hotel in Birmingham city Centre. Unfortunately, my stay wasn't as pleasant on this occasion. During the night I discovered the air-conditioning was centrally managed and I wasn't able to cool the room. I was also unable to open any window or door, which I have been able to do in other rooms at previous days. This unfortunately made it a very unpleasant day for me.

I normally stay in this hotel in Birmingham city Centre. Unfortunately, my stay wasn't as pleasant on this occasion. During the night I discovered the air-conditioning was centrally managed and I wasn't able to cool the room. I was also unable to open any window or door, which I have been able to do in other rooms at previous days. This unfortunately made it a very unpleasant day for me.

4

Brett

17. Juli 2023

·

Aufenthalt für eine Nacht

Stayed at this hotel for one night. Location was fine with lots of a bars and restaurants close by. On arrival we were told we had been upgraded to a superior room which was nice. On entering the room the disappointment was instant! The bed legs were broken and the bed creaked and moved. The mattress was worn out and it felt like you were rolling into the middle. The terrible looking pvc leather sofa was worn out and looked like a cat had been scratching at the arms! The bed base looked dirty and the room was dull and very beige! Breakfast was poor, greasy and luke warm. Not what I would expect from a Marriott and having stayed in a premier inn two weeks prior for three nights it is nowhere near the quality of its cheaper alternatives. Save yourself some money and stay elsewhere!

Stayed at this hotel for one night. Location was fine with lots of a bars and restaurants close by. On arrival we were told we had been upgraded to a superior room which was nice. On entering the room the disappointment was instant! The bed legs were broken and the bed creaked and moved. The mattress was worn out and it felt like you were rolling into the middle. The terrible looking pvc leather sofa was worn out and looked like a cat had been scratching at the arms! The bed base looked dirty and the room was dull and very beige! Breakfast was poor, greasy and luke warm. Not what I would expect from a Marriott and having stayed in a premier inn two weeks prior for three nights it is nowhere near the quality of its cheaper alternatives. Save yourself some money and stay elsewhere!

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Service

Der Service wird durchweg als freundlich, professionell und hilfsbereit gelobt. Das Personal behebt Probleme, organisiert Zimmerwechsel und Upgrades und bietet einen herzlichen Empfang. Gelegentliche Probleme sind langsamer Check-in, Personalmangel an der Bar, Buchungs-/Zuweisungsfehler und unnachgiebige Richtlinien.

Ähnliche Gästebewertungen

8

Andrew

24. Jan. 2025

·

Aufenthalt für 4 Nächte

Business trip stay over four nights. First time at this hotel. In general good, clean and comfortable in a vibrant part of Birmingham. Rooms on the roadside can be noisy with road noise etc. No carpets so can hear people above walking around if in shoes. Also rooms not as well soundproofed as other hotels I have stayed at. Breakfast is okay (not great) - plenty of options nearby if you don’t want to stop in. Bar service could have been better in terms of numbers of staff serving.

Business trip stay over four nights. First time at this hotel. In general good, clean and comfortable in a vibrant part of Birmingham. Rooms on the roadside can be noisy with road noise etc. No carpets so can hear people above walking around if in shoes. Also rooms not as well soundproofed as other hotels I have stayed at. Breakfast is okay (not great) - plenty of options nearby if you don’t want to stop in. Bar service could have been better in terms of numbers of staff serving.

8

Philip

26. Aug. 2023

·

Aufenthalt für 3 Nächte

Fantastic hotel in a fantastic location. Just make sure that you don't make a mistake on your booking as you won't get any help. I accidently booked the wrong dates and was offered no help whatsoever to change it back. I've stayed here several times and love the hotel. I was therefore, thoroughly disappointed that I was offered no options to make the changes I required. I offered to pay the difference to cover any losses that the hotel would incur, but this made no difference. It was ultimately my mistake and therefore my problem, but customer service is often measured when things don't go to plan. The company policy around such incidents is poor, in my opinion. It is a great shame as I really like the hotel. The staff on reception during the nights we did stay, were great.

Fantastic hotel in a fantastic location. Just make sure that you don't make a mistake on your booking as you won't get any help. I accidently booked the wrong dates and was offered no help whatsoever to change it back. I've stayed here several times and love the hotel. I was therefore, thoroughly disappointed that I was offered no options to make the changes I required. I offered to pay the difference to cover any losses that the hotel would incur, but this made no difference. It was ultimately my mistake and therefore my problem, but customer service is often measured when things don't go to plan. The company policy around such incidents is poor, in my opinion. It is a great shame as I really like the hotel. The staff on reception during the nights we did stay, were great.

6

Andrew

6. Okt. 2023

·

Aufenthalt für eine Nacht

Slow check in (although apologies for this were profuse) and room very spartan and unappealing

Slow check in (although apologies for this were profuse) and room very spartan and unappealing

10

Mark

8. Juni 2025

·

Aufenthalt für eine Nacht

Fantastic location by the canals and very friendly, efficient and accommodating check in

Fantastic location by the canals and very friendly, efficient and accommodating check in

8

Kelly

15. Feb. 2023

·

Aufenthalt für 2 Nächte

The hotel was in a great location, was clean and staff were helpful but they had to be helpful to resolve regular mistakes of their colleagues. This made the hotel seem less professional. We arrived at our room but someone was in there so due to their mistake we got upgraded to a room with a view. Then the staff member only booked us in the room for one night so our room cards didnt let us access the room so we had to go back downstairs where another member of staff booked us correctly in the room. They said this had happened to a few people that night. Didn't get car park discount as the link didn't work in the email so didn't know the discount code. Hotel said they couldn't give me the discount as I had already paid the full price - fair enough but if I had been given the discount code when booking then I wouldn't have paid the full price. A lovely hotel, just need to train staff better so they make less mistakes.

The hotel was in a great location, was clean and staff were helpful but they had to be helpful to resolve regular mistakes of their colleagues. This made the hotel seem less professional. We arrived at our room but someone was in there so due to their mistake we got upgraded to a room with a view. Then the staff member only booked us in the room for one night so our room cards didnt let us access the room so we had to go back downstairs where another member of staff booked us correctly in the room. They said this had happened to a few people that night. Didn't get car park discount as the link didn't work in the email so didn't know the discount code. Hotel said they couldn't give me the discount as I had already paid the full price - fair enough but if I had been given the discount code when booking then I wouldn't have paid the full price. A lovely hotel, just need to train staff better so they make less mistakes.

2

Eddie

11. Aug. 2024

·

Aufenthalt für eine Nacht

Really disgusted with the hotels impersonal approach. With the current situations in many major cities, my wife, (a pwerson of colour) was too worried to visit Birmingham as planned. We spoke to the hotel, who were extremely cold, unhelpful and had no care of our situation. We requested a refund and was flatly declined. Quoting policy, with no human sense or reasonning is something that I find awful. I will not be using this chain in thecfuture

Really disgusted with the hotels impersonal approach. With the current situations in many major cities, my wife, (a pwerson of colour) was too worried to visit Birmingham as planned. We spoke to the hotel, who were extremely cold, unhelpful and had no care of our situation. We requested a refund and was flatly declined. Quoting policy, with no human sense or reasonning is something that I find awful. I will not be using this chain in thecfuture

10

Jackie

23. Sept. 2025

·

Aufenthalt für eine Nacht

Orchid (the receptionist) was very friendly and helpful when checking in.

Orchid (the receptionist) was very friendly and helpful when checking in.

10

Sami

25. Feb. 2024

·

Aufenthalt für 4 Nächte

Lee ,has been absolutely five star treatment: Did not appreciate the newcomer Adam was in his infancy as he came across as an individual who has worked within the hospitality sector for many years . Finally you can’t leave a comment without praising the dynamic trio Ali, Prijyah and Aneesha for who truly welcome people and make you feel that you’re back home Great team great service You just need to get your eco friendly status up by introducing the high spec low cost bamboo toilet roll, napkins, fascial tissues etc from unigreen products limited. www.uni-green.co.uk Thank you

Lee ,has been absolutely five star treatment: Did not appreciate the newcomer Adam was in his infancy as he came across as an individual who has worked within the hospitality sector for many years . Finally you can’t leave a comment without praising the dynamic trio Ali, Prijyah and Aneesha for who truly welcome people and make you feel that you’re back home Great team great service You just need to get your eco friendly status up by introducing the high spec low cost bamboo toilet roll, napkins, fascial tissues etc from unigreen products limited. www.uni-green.co.uk Thank you

10

rhia

28. Nov. 2025

·

Aufenthalt für eine Nacht

Unfortunately the room we were originally placed in didn’t have a working tv but the night manager Lee was extremely polite and apologetic and sorted the issue promptly. He compensated us for the inconvenience. and promptly managed to move us to another room which has a working tv. He was so kind and made sure to do all he could to enable we had a good stay, which we did. The hotel was clean and all the staff were lovely. Definitely somewhere I would stay again.

Unfortunately the room we were originally placed in didn’t have a working tv but the night manager Lee was extremely polite and apologetic and sorted the issue promptly. He compensated us for the inconvenience. and promptly managed to move us to another room which has a working tv. He was so kind and made sure to do all he could to enable we had a good stay, which we did. The hotel was clean and all the staff were lovely. Definitely somewhere I would stay again.

10

Phillip

3. Nov. 2025

·

Aufenthalt für eine Nacht

Staff amazing had loud neighbors and was immediately move no hassle or issues. Moved to a quieter area everything after that was perfect

Staff amazing had loud neighbors and was immediately move no hassle or issues. Moved to a quieter area everything after that was perfect

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Lage

Zentrale Lage am Kanal in der Nähe des Mailbox, fußläufig zum Bahnhof New Street, dem Bullring und der Utilita Arena, mit Restaurants und Bars direkt vor der Tür und einer angenehmen Aussicht. Einige Gäste empfanden Straßen-/Nachtlebenlärm oder starken Verkehr in der Nähe.

Ähnliche Gästebewertungen

10

Jane

15. Juni 2025

·

Aufenthalt für 3 Nächte

Great location, guests get discount in the Black Sheep located adjacent.

Great location, guests get discount in the Black Sheep located adjacent.

8

ian

7. Juli 2025

·

Aufenthalt für 2 Nächte

This is a convenient location with comfortable rooms and facilities. I did not eat there in the evening. I was surprised on arrival at 19.15h to be told that my room was not ready. After another staff member was consulted, the room was provided. I did not use the cited car park, but noticed that the traffic in surrounding streets was gridlocked for much of the day. This was particularly bad at 7-9pm on Friday night.

This is a convenient location with comfortable rooms and facilities. I did not eat there in the evening. I was surprised on arrival at 19.15h to be told that my room was not ready. After another staff member was consulted, the room was provided. I did not use the cited car park, but noticed that the traffic in surrounding streets was gridlocked for much of the day. This was particularly bad at 7-9pm on Friday night.

10

MARGARET

5. Sept. 2025

·

Aufenthalt für eine Nacht

Great Hotel in central Birmingham overlooking the Canal. Next door to the Mailbox with its lovely restaurants. Chose this Hotel for its closeness to the Alexandra Theatre and also convenient for New St Station.

Great Hotel in central Birmingham overlooking the Canal. Next door to the Mailbox with its lovely restaurants. Chose this Hotel for its closeness to the Alexandra Theatre and also convenient for New St Station.

10

Mandy

24. Aug. 2025

·

Aufenthalt für 2 Nächte

Great location overlooking the canal and easy walking distance to the train station and bull ring shopping mall

Great location overlooking the canal and easy walking distance to the train station and bull ring shopping mall

10

Jonathan

27. Dez. 2024

·

Aufenthalt für eine Nacht

Perfect stay in a great location

Perfect stay in a great location

8

Michael

28. Apr. 2024

·

Aufenthalt für eine Nacht

Well located close to the canals and The Mailbox mall. A good 10 minute walk to the bullring. Plenty of restaurants on the doorstep. Not far from Broad Street. Comfortable overall, what you see is what you get. Modern style but a little bit corporate as expected. Room was a touch warm despite air con, which turns off half way through the night. Would stay again.

Well located close to the canals and The Mailbox mall. A good 10 minute walk to the bullring. Plenty of restaurants on the doorstep. Not far from Broad Street. Comfortable overall, what you see is what you get. Modern style but a little bit corporate as expected. Room was a touch warm despite air con, which turns off half way through the night. Would stay again.

10

Nigel

21. Apr. 2025

·

Aufenthalt für eine Nacht

Stayed just the one night , but the hotel is in the perfect location for going to concerts , bars and restaurants, the staff were so friendly and helpful, out twin room was excellent,next time visiting Birmingham will definitely stay here again.

Stayed just the one night , but the hotel is in the perfect location for going to concerts , bars and restaurants, the staff were so friendly and helpful, out twin room was excellent,next time visiting Birmingham will definitely stay here again.

8

Jovan

3. Mai 2025

·

Aufenthalt für 2 Nächte

Great location to most things in Birmingham.

Great location to most things in Birmingham.

6

Fran

26. Okt. 2025

·

Aufenthalt für eine Nacht

Good welcome at reception. We had superior room which was tired in appearance and very noisy as we faced the canal

Good welcome at reception. We had superior room which was tired in appearance and very noisy as we faced the canal

10

SUNDEEP

3. Feb. 2025

·

Aufenthalt für eine Nacht

Lovely place and great location and very reasonably priced compared to other hotels nearby

Lovely place and great location and very reasonably priced compared to other hotels nearby

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Gastronomie

Das Feedback zum Frühstück ist gemischt: Viele genossen schmackhafte, abwechslungsreiche Optionen, während andere das Essen kalt oder enttäuschend fanden, mit gelegentlichem Personalmangel und langsamer Auffüllung oder schlechtem Kaffee. Es gibt eine Bar mit kleinen Gerichten, aber kein vollwertiges Restaurant.

Ähnliche Gästebewertungen

6

Shirley

19. Nov. 2023

·

Aufenthalt für eine Nacht

nice room and bar area breakfast was absolutly dire not worth £2.50 let alone £12.00 burnt scrambled eggs raw sausages all i ended up with was 2 slices of toast and 2 bits of bacon total rubbish

nice room and bar area breakfast was absolutly dire not worth £2.50 let alone £12.00 burnt scrambled eggs raw sausages all i ended up with was 2 slices of toast and 2 bits of bacon total rubbish

6

Kathryn

14. Nov. 2025

·

Aufenthalt für eine Nacht

Staff were great however I felt the images on the site were misleading- I booked a room with a queen bed, the bed was a normal double, the leather sofa was really scratched up and damaged looking, the tv remote had battery salt coming out of it (they did replace the remote), just was a bit shabby and disappointing considering I paid £261 for a night there. Additionally the images made it look like a massive breakfast buffet but there was not much choice at all and the quality wasn’t great. So the service was friendly and great and can’t fault it but the room and general hotel was not to the standard I expected for the price I paid unfortunately. It had a nice bathroom and wasn’t the worst but I would not pay that price for that room again.

Staff were great however I felt the images on the site were misleading- I booked a room with a queen bed, the bed was a normal double, the leather sofa was really scratched up and damaged looking, the tv remote had battery salt coming out of it (they did replace the remote), just was a bit shabby and disappointing considering I paid £261 for a night there. Additionally the images made it look like a massive breakfast buffet but there was not much choice at all and the quality wasn’t great. So the service was friendly and great and can’t fault it but the room and general hotel was not to the standard I expected for the price I paid unfortunately. It had a nice bathroom and wasn’t the worst but I would not pay that price for that room again.

6

Lom

28. Feb. 2025

·

Aufenthalt für eine Nacht

in room wall socket on desk was faulty, Mini fridge was extremely noisy and kept me awake. Eventually got annoyed enough to pull the power socket out! Breakfast was mediocre at best and coffee was almost on par with the brown water you get from Greggs.

in room wall socket on desk was faulty, Mini fridge was extremely noisy and kept me awake. Eventually got annoyed enough to pull the power socket out! Breakfast was mediocre at best and coffee was almost on par with the brown water you get from Greggs.

10

Julie

18. Okt. 2025

·

Aufenthalt für eine Nacht

Lovely clean room with a big bed which was a bit on the firm side for us. A few more milk sachets would of been good. Breakfast was fantastic wibeingvthe best buffet breakfast ive had i think. Friendly helpful staff

Lovely clean room with a big bed which was a bit on the firm side for us. A few more milk sachets would of been good. Breakfast was fantastic wibeingvthe best buffet breakfast ive had i think. Friendly helpful staff

10

Sarah

31. Aug. 2025

·

Aufenthalt für eine Nacht

Great stay for 1 night. Staff friendly and helpful, especially night porter. Hotel is spotlessly clean. Breakfast very good and wide selection

Great stay for 1 night. Staff friendly and helpful, especially night porter. Hotel is spotlessly clean. Breakfast very good and wide selection

6

James

29. Dez. 2023

·

Aufenthalt für eine Nacht

Our stay at the hotel was generally pleasant, thanks to the excellent reception staff and the cleanliness and comfort of our room. However, we encountered some issues during breakfast. The restaurant was understaffed, with only one person managing all the service. We faced difficulties such as a malfunctioning coffee machine, and essentials like sugar and butter running out without being refilled. It was challenging to place our order as we had to actively seek the waitress’s attention. Additionally, the dish we received did not match its description, and we were advised to modify it ourselves using buffet items, which was impractical. When I expressed these concerns to the waitress, her response lacked an apology and focused on the challenges of managing the service single-handedly during a busy period. I believe these areas could greatly benefit from attention and improvement.

Our stay at the hotel was generally pleasant, thanks to the excellent reception staff and the cleanliness and comfort of our room. However, we encountered some issues during breakfast. The restaurant was understaffed, with only one person managing all the service. We faced difficulties such as a malfunctioning coffee machine, and essentials like sugar and butter running out without being refilled. It was challenging to place our order as we had to actively seek the waitress’s attention. Additionally, the dish we received did not match its description, and we were advised to modify it ourselves using buffet items, which was impractical. When I expressed these concerns to the waitress, her response lacked an apology and focused on the challenges of managing the service single-handedly during a busy period. I believe these areas could greatly benefit from attention and improvement.

8

Gareth

23. Jan. 2025

·

Aufenthalt für eine Nacht

Only problem was Breakfast where some things ran out and due to lack of staff were not speedily replaced.

Only problem was Breakfast where some things ran out and due to lack of staff were not speedily replaced.

6

Mark

13. Okt. 2025

·

Aufenthalt für eine Nacht

Noisy squeaky bed. Thin walls can hear people in corridor and in neighbouring rooms. Breakfast not good. Hash brown like cardboard sausage chewy. All seemed very stale.

Noisy squeaky bed. Thin walls can hear people in corridor and in neighbouring rooms. Breakfast not good. Hash brown like cardboard sausage chewy. All seemed very stale.

10

Natalie

5. Okt. 2024

·

Aufenthalt für eine Nacht

Really great stay! The staff were all helpful and professional and the breakfast team were especially good accommodating one of the party who is celiac with a great breakfast of bacon and eggs cooked separately and served directly to the table. The buffet breakfast was also brilliant and with lots of choice! Really would recommend staying here.

Really great stay! The staff were all helpful and professional and the breakfast team were especially good accommodating one of the party who is celiac with a great breakfast of bacon and eggs cooked separately and served directly to the table. The buffet breakfast was also brilliant and with lots of choice! Really would recommend staying here.

8

Annie

23. Nov. 2025

·

Aufenthalt für eine Nacht

Friendly attentive staff and a great breakfast.

Friendly attentive staff and a great breakfast.

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KI-Zusammenfassung aktueller Gästebewertungen

10

Daniel

23. Aug. 2026

·

Aufenthalt für 4 Nächte

Sehr gute Lage. Gute Umgebung.

Sehr gute Lage. Gute Umgebung.

4

Thomas

31. März 2026

·

Aufenthalt für 2 Nächte

Gut gelegen. Leider war das Zimmer bei meiner Ankuft um 18:30 noch nicht bezugsbereit, obwohl die Check-in Zeit 15:00 gewesen wäre. Zudem wurde mir viel mehr für den Aufenthalt berechnet, ald bei Hotels.com bestätigt.

Gut gelegen. Leider war das Zimmer bei meiner Ankuft um 18:30 noch nicht bezugsbereit, obwohl die Check-in Zeit 15:00 gewesen wäre. Zudem wurde mir viel mehr für den Aufenthalt berechnet, ald bei Hotels.com bestätigt.

10

Michael

21. Apr. 2025

·

Aufenthalt für 3 Nächte

Gute Übernachtungsmöglichkeit direkt am Kanal. Personal sehr freundlich beim Checkin (Christina).

Gute Übernachtungsmöglichkeit direkt am Kanal. Personal sehr freundlich beim Checkin (Christina).

10

Birgit

9. Aug. 2024

·

Aufenthalt für 4 Nächte

Dieses Hotel kann man nur empfehlen, es liegt wunderschön an den Canals umgeben von Restsurants, Bars und Cafés. Sogar ein kleiner Tesko ist gleich daneben. Msn kommt überall in kürzester Zeit hin. Das Personal ist super nett und erfüllt jeden Wunsch. Es gibt Tee- und Kaffeefacilities und einen Kühlschrank mit Wasser. Besonderd hervorzuheben ist auch das leckere Frühstück und auch hier die freundlichen Mitarbeiter. Das Preis-Leistungsverhältnis stimmt absolut. Vielen Dank auch an das Personal.

Dieses Hotel kann man nur empfehlen, es liegt wunderschön an den Canals umgeben von Restsurants, Bars und Cafés. Sogar ein kleiner Tesko ist gleich daneben. Msn kommt überall in kürzester Zeit hin. Das Personal ist super nett und erfüllt jeden Wunsch. Es gibt Tee- und Kaffeefacilities und einen Kühlschrank mit Wasser. Besonderd hervorzuheben ist auch das leckere Frühstück und auch hier die freundlichen Mitarbeiter. Das Preis-Leistungsverhältnis stimmt absolut. Vielen Dank auch an das Personal.

10

Sofia

21. Sept. 2026

·

Aufenthalt für 2 Nächte

Great location and great weiw

Great location and great weiw

Richtlinien der Unterkunft

Hinweise zum Check-in

Alles, was Sie wissen müssen, um problemlos einchecken zu können.

Check-in

Check-out

Von 15:00 bis 23:59

Bis 12:00

Gut zu wissen

Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.

Optionale Extras

Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.

Haben Sie eine Frage?

Die KI antwortet sofort, auf Basis der Hotelinformationen.

Preise für kommende Reisedaten

Oktober 2026

November 2026

Günstiger

Teurer

Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.

Preise in USD für 2 Gäste, täglich aktualisiert.

Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Wenn du Fragen hast, wende dich bitte an die Unterkunft. Die Kontaktdaten findest du auf der Buchungsbestätigung. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt. Gäste, die nach 23:00 Uhr anreisen, werden gebeten, an der Tür zu klingeln, um eingelassen zu werden.

Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.

Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Der Name auf der Kreditkarte, die an der Rezeption für die Abrechnung der Zusatzkosten benutzt werden soll, muss mit dem Namen übereinstimmen, auf den das Zimmer reserviert wurde
Diese Unterkunft akzeptiert Kreditkarten und Bargeld.
Diese Unterkunft behält sich das Recht vor, für die Kreditkarte des Gastes vor der Anreise eine Vorab-Autorisierung durchzuführen.
Bargeldlose Transaktionen sind verfügbar
Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Kohlenmonoxidmelder, einem Feuerlöscher, einem Rauchmelder, einem Sicherheitssystem, einem Erste-Hilfe-Kasten und Fenstergittern ausgestattet
Bitte beachte, dass kulturelle Normen und Gastrichtlinien je nach Land und Unterkunft unterschiedlich sein können. Die aufgeführten Richtlinien wurden von der Unterkunft zur Verfügung gestellt.

Bis zu 2 Kinder bis zu 12 Jahren können im Zimmer der Eltern oder Erziehungsberechtigten kostenlos übernachten, wenn keine zusätzlichen Bettwaren angefordert werden.
Die Unterkunft bietet je nach Verfügbarkeit Zimmer mit Verbindungstür/nebeneinanderliegende Zimmer. Bitte wende dich mit deiner Anfrage direkt an deine Unterkunft. Die Telefonnummer findest du auf der Buchungsbestätigung.
Es sind bargeldlose Zahlungsmethoden für alle Transaktionen verfügbar und Zugang über Mobilschlüssel.
Kontaktloser Check-in und kontaktloser Check-out sind verfügbar.
In dieser Unterkunft sind Gäste jeglicher sexuellen Orientierung und Geschlechtsidentität willkommen (LGBTQ+-freundlich).

Aufpreis für das Frühstücksbuffet: ca. 20 GBP pro Person
Früher Check-in gegen Gebühr möglich (je nach Verfügbarkeit)

Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.