Norfolk Royale Hotel
US$ 79
/noite
Média para outubro
Preços para Norfolk Royale Hotel
Selecione datas para ver preços e disponibilidade
US$ 79
/noite
Média para outubro
Preços médios mensais
Em Norfolk Royale Hotel, o preço por noite é, em média, US$ 74 no mês mais barato (março) e US$ 105 no mês mais caro (setembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 81 |
| fevereiro | US$ 75 |
| março | US$ 74 |
| abril | US$ 82 |
| maio | US$ 89 |
| junho | US$ 93 |
| julho | US$ 101 |
| agosto | US$ 104 |
| setembro | US$ 105 |
| outubro | US$ 79 |
| novembro | US$ 77 |
| dezembro | US$ 77 |
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out. · US$ 79
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Mais caro: setembro (aprox. US$ 105)
Mais barato: março (aprox. US$ 74)
Sobre este alojamento
Elegant hotel with indoor pool, hot tub, and on-site dining in Bournemouth city center.
Localização
When you stay at The Norfolk Royale Hotel in Bournemouth, you'll be near the airport and minutes from Genting Casino Bournemouth and The Square
Estacionamento
Banheira de hidromassagem/Jacúzi
Piscina
Piscina interior
Quartos de não fumadores
Jardim
Localização
Richmond Hill, Bournemouth City Centre, Bournemouth, Inglaterra, Reino Unido
Opções de quartos
10
Premier Deluxe King Room
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas Individuais
Dormidas 2
312 ft²
AquecimentoCasa de banho privadaTelevisão
10
Executive Queen Room
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
202 ft²
AquecimentoCasa de banho privadaTelevisão
2
Standard Double Room
Detalhes do quarto
1 Cama De Casal
Dormidas 2
202 ft²
AquecimentoCasa de banho privadaTelevisão
1
Standard Twin Room
Detalhes do quarto
2 Camas Individuais
Dormidas 2
202 ft²
AquecimentoCasa de banho privadaTelevisão
10
Deluxe King Room
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
202 ft²
AquecimentoCasa de banho privadaTelevisão
6
Family Room
Detalhes do quarto
1 Cama De Casal Grande
e 1 Beliche
Dormidas 2
202 ft²
AquecimentoCasa de banho privadaTelevisão
4
Small Double Room with Mini Double Bed
Detalhes do quarto
1 Cama De Casal
126 ft²
AquecimentoCasa de banho privadaTelevisão
1
Standard Single Room
Detalhes do quarto
1 Cama Individual
100 ft²
AquecimentoCasa de banho privadaTelevisão
4
Deluxe Twin Room
Detalhes do quarto
2 Camas Individuais
1 Cama De Casal Grande
Dormidas 2
202 ft²
AquecimentoCasa de banho privadaTelevisão
4
Executive Twin Room
Detalhes do quarto
2 Camas Individuais
Dormidas 2
202 ft²
AquecimentoCasa de banho privadaTelevisão
7
Deluxe King Accessible Room
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
202 ft²
AquecimentoCasa de banho privadaTelevisãoPátio
Avaliações dos hóspedes sobre Norfolk Royale Hotel
7.9
Bom
Com base em 1.030 avaliações verificadas
Quem se hospeda aqui?
Negócios
6%
Casal
51%
Família
31%
Grupos
7%
Individual
2%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Norfolk Royale Hotel, os viajantes destacam uma localização muito central e funcionários acolhedores, ao mesmo tempo em que notam uma propriedade tradicional, um pouco desgastada, onde os quartos e as instalações variam de renovados a antigos, a limpeza e a manutenção são inconsistentes e a qualidade do café da manhã varia.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Norfolk Royale Hotel, os viajantes destacam uma localização muito central e funcionários acolhedores, ao mesmo tempo em que notam uma propriedade tradicional, um pouco desgastada, onde os quartos e as instalações variam de renovados a antigos, a limpeza e a manutenção são inconsistentes e a qualidade do café da manhã varia.
Os hóspedes apreciam a piscina aquecida e a banheira de hidromassagem, embora alguns tenham achado as áreas cansadas, a sauna ou o banho turco, ocasionalmente, fora de serviço e os vestiários frios; o estacionamento é conveniente, mas pago e operado por terceiros, com custos e ocasionais transtornos relatados. O serviço de jantar e bar pode ser limitado, e alguns encontraram longas esperas ou atrasos no check-in, problemas com elevadores ou chaves. Os quartos variam em tamanho e conforto, com alguns renovados e silenciosos, enquanto outros parecem datados, barulhentos ou têm colchões duros. Espere uma base tradicional e central se você valorizar a localização em vez do brilho moderno.
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Instalações
A piscina e a banheira de hidromassagem são populares, mas a área pode parecer pequena ou cansada, com fechamento da sauna ou banho turco, vestiários frios e problemas ocasionais de manutenção; a visibilidade da piscina do exterior foi mencionada. O estacionamento é conveniente, mas pago e gerenciado por terceiros, e a oferta ou horário do bar ou restaurante às vezes são limitados.
Avaliações dos hóspedes relacionadas
10
Jonathan
22 de nov. de 2025
·
A estadia foi de 1 noite
Pool was lovely and warm. Our room had ripped wallpaper but the staff dealt with our complaint well by upgrading our room with no fuss. Staff very courteous.
Pool was lovely and warm. Our room had ripped wallpaper but the staff dealt with our complaint well by upgrading our room with no fuss. Staff very courteous.
8
Mark
3 de nov. de 2024
·
A estadia foi de 1 noite
The car park is not free, it is owned by a private business not the hotel. Although convenient, it was charged at £12 for the night.
The car park is not free, it is owned by a private business not the hotel. Although convenient, it was charged at £12 for the night.
8
Adam
10 de dez. de 2023
·
A estadia foi de 1 noite
Great location, Great reception staff. Comfy bed Bad service at bar. Filthy spa
Great location, Great reception staff. Comfy bed Bad service at bar. Filthy spa
8
R
12 de dez. de 2022
·
A estadia foi de 1 noite
We really enjoyed our stay at the Royal Norfolk Hotel. The room felt quite luxurious, spacious but cosy. Generous tea and coffee and yummy hot chocolate. There was a fridge in the room which was very useful. The bed was comfy but I didn't get on with the feather pillows, they just weren't as supportive as normal ones. The bathroom was spacious and clean and the shower was a good pressure and lovely and hot. The only real negative was the bathroom fan. It seemed to come on randomly for no reason (it came on during the night and disturbed our sleep), and it wouldn't turn off! The walls are also quite thin and sound carried from other rooms and the corridor, but you would expect that in a building of this age. As we only stayed one night we didn't raise these issues with the hotel. We visited the leisure facilities on Sunday morning, we had been made aware on check in that the sauna and steam room were out of order but the pool and jacuzzi were still available. The trip to the changing rooms was cold and the walk into the pool room was cold but the water was deliciously warm and the jacuzzi was very relaxing - very little visibility though due to the steam from the warm water/cold air! All in all we would come back again.
We really enjoyed our stay at the Royal Norfolk Hotel. The room felt quite luxurious, spacious but cosy. Generous tea and coffee and yummy hot chocolate. There was a fridge in the room which was very useful. The bed was comfy but I didn't get on with the feather pillows, they just weren't as supportive as normal ones. The bathroom was spacious and clean and the shower was a good pressure and lovely and hot. The only real negative was the bathroom fan. It seemed to come on randomly for no reason (it came on during the night and disturbed our sleep), and it wouldn't turn off! The walls are also quite thin and sound carried from other rooms and the corridor, but you would expect that in a building of this age. As we only stayed one night we didn't raise these issues with the hotel. We visited the leisure facilities on Sunday morning, we had been made aware on check in that the sauna and steam room were out of order but the pool and jacuzzi were still available. The trip to the changing rooms was cold and the walk into the pool room was cold but the water was deliciously warm and the jacuzzi was very relaxing - very little visibility though due to the steam from the warm water/cold air! All in all we would come back again.
10
Carina
30 de set. de 2024
·
A estadia foi de 1 noite
Visiting this hotel was like visiting my grandma's house: comfortably worn and immaculately clean. It was an interesting mix of new and old. New mattresses with antique-looking chandeliers. Beautiful new bathrooms (great showers!) and out-of-fashion carpet. I love it. This eclectic mix is just my style. The front desk service was welcoming and comprehensive. The staff gave great directions, as the rooms were around a restaurant and then another corner. The pool allows 6 people maximum, so it's recommended to book a swim time when you arrive although we had no problem booking for an immediate swim. The hot tub was sandy and the water was quite chlorinated. Our family room was comfortable. There wa a large wardrobe, desk, cabinet with TV, double bed and bunk beds. The mattresses were firm and springy. The linens are crisp, clean, and white. The reason I docked a star is because the housekeeper should be given 5 more minutes per room. The lamps were dusty and when I flipped over the bathroom floor mat after showering, the bottom had dirt smudges.
Visiting this hotel was like visiting my grandma's house: comfortably worn and immaculately clean. It was an interesting mix of new and old. New mattresses with antique-looking chandeliers. Beautiful new bathrooms (great showers!) and out-of-fashion carpet. I love it. This eclectic mix is just my style. The front desk service was welcoming and comprehensive. The staff gave great directions, as the rooms were around a restaurant and then another corner. The pool allows 6 people maximum, so it's recommended to book a swim time when you arrive although we had no problem booking for an immediate swim. The hot tub was sandy and the water was quite chlorinated. Our family room was comfortable. There wa a large wardrobe, desk, cabinet with TV, double bed and bunk beds. The mattresses were firm and springy. The linens are crisp, clean, and white. The reason I docked a star is because the housekeeper should be given 5 more minutes per room. The lamps were dusty and when I flipped over the bathroom floor mat after showering, the bottom had dirt smudges.
6
Kevin
20 de jul. de 2025
·
A estadia foi de 1 noite
Reception/check in very efficient, parking good, location very good, swimming pool tiny, not worth getting wet for, breakfast disappointing (cheap ingredients) and poor service on a Sunday in restaurant
Reception/check in very efficient, parking good, location very good, swimming pool tiny, not worth getting wet for, breakfast disappointing (cheap ingredients) and poor service on a Sunday in restaurant
2
Malachyt
5 de jun. de 2025
·
A estadia foi de 1 noite
This hotel is old might be older than Bournemouth itself and full of OAP which is not a problem but that’s who they cater for Bed was good bathroom good scaffolding not so good We stayed ten days later we had two parking charge notices £100’each two cars rang hotel nothing to do with us They have a under ground car park not managed by them which they told me when I rang to complain machine which is clever not to register car in entry then you end up paying the wrong fee and then you get the fine for over staying very clever never stay here again customers be careful rip off and no help when I rang to complain.
This hotel is old might be older than Bournemouth itself and full of OAP which is not a problem but that’s who they cater for Bed was good bathroom good scaffolding not so good We stayed ten days later we had two parking charge notices £100’each two cars rang hotel nothing to do with us They have a under ground car park not managed by them which they told me when I rang to complain machine which is clever not to register car in entry then you end up paying the wrong fee and then you get the fine for over staying very clever never stay here again customers be careful rip off and no help when I rang to complain.
10
Hannah
27 de set. de 2024
·
A estadia foi de 2 noites
This hotel proves that if it's not broke, don't fix it. The facilities look old at first glance, but everything is operational and clean. The bathrooms are stunningly clean and renovated. The pool facilities are exceptional - which also includes a hot tub - and you're provided with towels. The only fault on this hotel is the early check out time of 10am.
This hotel proves that if it's not broke, don't fix it. The facilities look old at first glance, but everything is operational and clean. The bathrooms are stunningly clean and renovated. The pool facilities are exceptional - which also includes a hot tub - and you're provided with towels. The only fault on this hotel is the early check out time of 10am.
8
Angelica
20 de jul. de 2025
·
A estadia foi de 1 noite
Our room was renovated and very nice. The pool area was an plus and enjoyable temperature. However, there were a lot of loud noises at 6am.
Our room was renovated and very nice. The pool area was an plus and enjoyable temperature. However, there were a lot of loud noises at 6am.
10
Melanie
4 de ago. de 2025
·
A estadia foi de 1 noite
The hotel was really nice and the staff were very helpful. We were able to check in early as our room was ready and we were able to leave our bags at the hotel after checking out so we could go round the town. The room was very nice, although the fridge wasn't very cold and one of the mattresses was very soft, a bit like a water bed but I slept ok. Breakfast was amazing! The choices and taste, the services was very good and we weren't rushed to eat our food. We didn't use the pool, but I'm not sure I liked the fish bowl effect where people from outside can see you in the pool. Overall a very good experience.
The hotel was really nice and the staff were very helpful. We were able to check in early as our room was ready and we were able to leave our bags at the hotel after checking out so we could go round the town. The room was very nice, although the fridge wasn't very cold and one of the mattresses was very soft, a bit like a water bed but I slept ok. Breakfast was amazing! The choices and taste, the services was very good and we weren't rushed to eat our food. We didn't use the pool, but I'm not sure I liked the fish bowl effect where people from outside can see you in the pool. Overall a very good experience.
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Limpeza
A opinião sobre a limpeza é variada: muitos acharam os quartos e as áreas públicas limpos, enquanto outros relataram superfícies empoeiradas, móveis manchados, banheiros sujos ou varandas mal limpas, além de ocasionais falhas na limpeza.
Avaliações dos hóspedes relacionadas
6
Colin
10 de nov. de 2024
·
A estadia foi de 2 noites
Check in was slow and poor. We arrived at 1.00 pm knowing check in was 4.00 pm but completed paperwork and told to come back at 3.45 Arrived back at 3.55 and was told not sure if room was ready and to wait for 5 mins. Some 20 mins later we had not been approached so went back to the desk to be given the door card with no mention of anything. The rooms are dim tired and dated. They appear clean if you don’t look to hard but I am a facilities manager so I look hard. Bathroom floor must have not seen a mop or a wash for a while and room generally dusty. Hotels. Com had this rated as 4 star. I would suggest 3 star then expectations would be lower
Check in was slow and poor. We arrived at 1.00 pm knowing check in was 4.00 pm but completed paperwork and told to come back at 3.45 Arrived back at 3.55 and was told not sure if room was ready and to wait for 5 mins. Some 20 mins later we had not been approached so went back to the desk to be given the door card with no mention of anything. The rooms are dim tired and dated. They appear clean if you don’t look to hard but I am a facilities manager so I look hard. Bathroom floor must have not seen a mop or a wash for a while and room generally dusty. Hotels. Com had this rated as 4 star. I would suggest 3 star then expectations would be lower
8
David
21 de out. de 2025
·
A estadia foi de 2 noites
Staff were very friendly, room was clean and comfortable.
Staff were very friendly, room was clean and comfortable.
6
Jennifer
30 de jul. de 2023
·
A estadia foi de 2 noites
The public areas were nice and it couldn't be more central. Staff were very polite. Sadly, I was disappointed by the maintenance and cleanliness of our bedroom. Examples - a little covered balcony attached to the room (unexpected - we didn't pay extra for this) had lots of cobwebs, dead insects and a torn/stained sofa. There were grubby stains and marks all over e.g. tea drips on the sides of furniture, stains on carpet, throw cushions and the bed runner, wallpaper scratched off in places and peeling. Bathroom floor had the grubby tidemarks in corners. I'm sure this is a shortage of staff issue, but the room was very expensive for the quality. It was also noisy overnight, but that's expected for the location.
The public areas were nice and it couldn't be more central. Staff were very polite. Sadly, I was disappointed by the maintenance and cleanliness of our bedroom. Examples - a little covered balcony attached to the room (unexpected - we didn't pay extra for this) had lots of cobwebs, dead insects and a torn/stained sofa. There were grubby stains and marks all over e.g. tea drips on the sides of furniture, stains on carpet, throw cushions and the bed runner, wallpaper scratched off in places and peeling. Bathroom floor had the grubby tidemarks in corners. I'm sure this is a shortage of staff issue, but the room was very expensive for the quality. It was also noisy overnight, but that's expected for the location.
10
Sharon
5 de mar. de 2025
·
A estadia foi de 3 noites
Exceptionally clean. Room with everything you need. Beds very comfortable. Staff are amazing! So helpful, professional and friendly. Loved the swimming pool. Enjoyed the comfortable chairs and tea and gorgeous cake in the afternoon. Great barman with a fantastic sense of humour. Loved the Victorian architecture. Right next to everything eg shops, beautiful park, restaurants, the pier. Will definitely return. Highly recommended.
Exceptionally clean. Room with everything you need. Beds very comfortable. Staff are amazing! So helpful, professional and friendly. Loved the swimming pool. Enjoyed the comfortable chairs and tea and gorgeous cake in the afternoon. Great barman with a fantastic sense of humour. Loved the Victorian architecture. Right next to everything eg shops, beautiful park, restaurants, the pier. Will definitely return. Highly recommended.
6
Sean
20 de out. de 2024
·
A estadia foi de 1 noite
When we arrived the hotel looks quite grand from outside. It’s a bit jaded in places, needs upgrading and refurbishing really. Our room was a superior room but was dirty, hairs all over the floor and carpet, food crumbs etc which was very of putting. Told staff and they would have moved us to another room but we had a tight schedule and was going out. On our return there was no staff around so we stayed in the room we had been given. Breakfast was adequate. Would not book again as there are far better hotels local for the same money. Room wasn’t cheap but the feel was. No gym, tiny swimming pool. Sorry wanted this to be a hidden gem but overall disappointed
When we arrived the hotel looks quite grand from outside. It’s a bit jaded in places, needs upgrading and refurbishing really. Our room was a superior room but was dirty, hairs all over the floor and carpet, food crumbs etc which was very of putting. Told staff and they would have moved us to another room but we had a tight schedule and was going out. On our return there was no staff around so we stayed in the room we had been given. Breakfast was adequate. Would not book again as there are far better hotels local for the same money. Room wasn’t cheap but the feel was. No gym, tiny swimming pool. Sorry wanted this to be a hidden gem but overall disappointed
10
Stanley
19 de jun. de 2025
·
A estadia foi de 1 noite
Easy to park and very welcoming reception. Nice clean room and excellent breakfast
Easy to park and very welcoming reception. Nice clean room and excellent breakfast
2
Kolshuma
31 de mai. de 2023
·
4* hotel? Who did they pay to get this rating? I’m sure you could get cleaner hostels at this rate. Absolutely grimes and filthy, the room literally looks like it was last cleaned in the 90s, 4 inch dust and crime stacked up on the toilet role holders, window sills packed with dirt and grime and a bathtub that has piss stains full of grime and dead insects. Charging over £100 a night for this? I would rather sleep on the floor outside. Animals would get an allergic reactions staying here. DISGUSTING PLEASE AVOID THIS PLACE LIKE THE PLAGUE.
4* hotel? Who did they pay to get this rating? I’m sure you could get cleaner hostels at this rate. Absolutely grimes and filthy, the room literally looks like it was last cleaned in the 90s, 4 inch dust and crime stacked up on the toilet role holders, window sills packed with dirt and grime and a bathtub that has piss stains full of grime and dead insects. Charging over £100 a night for this? I would rather sleep on the floor outside. Animals would get an allergic reactions staying here. DISGUSTING PLEASE AVOID THIS PLACE LIKE THE PLAGUE.
10
Angela
6 de mar. de 2025
·
A estadia foi de 5 noites
Very clean and comfortable
Very clean and comfortable
4
Robin
2 de set. de 2023
·
A estadia foi de 1 noite
The accomodation is very old. There was not a penny spent on maintenance / cleaning or renewal. The shower was a bit filthy. The room smelled of dust, old carpet. Very noisy. You can hear everything from the room next to you. All in all not worth the money Staff was friendly though.
The accomodation is very old. There was not a penny spent on maintenance / cleaning or renewal. The shower was a bit filthy. The room smelled of dust, old carpet. Very noisy. You can hear everything from the room next to you. All in all not worth the money Staff was friendly though.
8
Valerie
11 de ago. de 2025
·
A estadia foi de 2 noites
Very helpful staff, excellent customer communication. Room good size, lots of cupboard space, excellent cleanliness. Very near shops and restaurants. Not enough staff on duty at breakfast, dining area not big enough for the amount of guests. Breakfast overpriced. Nice evening entertainment.
Very helpful staff, excellent customer communication. Room good size, lots of cupboard space, excellent cleanliness. Very near shops and restaurants. Not enough staff on duty at breakfast, dining area not big enough for the amount of guests. Breakfast overpriced. Nice evening entertainment.
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Quartos
Os quartos variam de espaçosos e confortáveis a pequenos ou antigos, com alguns renovados. Os hóspedes mencionam ruído do trânsito ou do corredor, pisos rangentes, falta de ar condicionado e conforto variável da cama (de muito firme a macia ou duas camas de solteiro juntas).
Avaliações dos hóspedes relacionadas
6
Jack
1 de set. de 2024
·
A estadia foi de 2 noites
Room 203 which is by a busy road as well as a karaoke bar. No AC in room so had to keep window open in August which meant that every noise was heard. Being woken up in the night was regular. Also, we placed the please make my room up on our door in the morning and came back at 1830 and our room had not been made up. General facilities were good but service as well as room being located by a busy road with no AC was poor.
Room 203 which is by a busy road as well as a karaoke bar. No AC in room so had to keep window open in August which meant that every noise was heard. Being woken up in the night was regular. Also, we placed the please make my room up on our door in the morning and came back at 1830 and our room had not been made up. General facilities were good but service as well as room being located by a busy road with no AC was poor.
8
Steve
15 de set. de 2024
·
A estadia foi de 1 noite
3 hour trip from Eastbourne, very pleased with the cleanliness and look of the hotel. Staff very friendly. Car park easy to find. However the bed was very uncomfortable and we could feel the springs so had to lay on top of the duvet. Bed was also very clearly two singles pushed together as the sheet did not fit properly.
3 hour trip from Eastbourne, very pleased with the cleanliness and look of the hotel. Staff very friendly. Car park easy to find. However the bed was very uncomfortable and we could feel the springs so had to lay on top of the duvet. Bed was also very clearly two singles pushed together as the sheet did not fit properly.
8
Shatabdi
27 de ago. de 2025
·
A estadia foi de 1 noite
It’s an amazing stay and the location is awesome . The room was quite spacious , the staffs were courteous. Will definitely recommends someone for their staycations.
It’s an amazing stay and the location is awesome . The room was quite spacious , the staffs were courteous. Will definitely recommends someone for their staycations.
8
Emma
17 de nov. de 2024
·
A estadia foi de 1 noite
Lovely stay for an overnight visit. Very close to the high street. Is a little dated but this time of year it fit the season perfectly giving it a cosy winter feel. Room was spacious, had everything you’d need for a few days stay. Nice and quiet too
Lovely stay for an overnight visit. Very close to the high street. Is a little dated but this time of year it fit the season perfectly giving it a cosy winter feel. Room was spacious, had everything you’d need for a few days stay. Nice and quiet too
10
Cameron
5 de mar. de 2024
·
A estadia foi de 1 noite
It was a very spacious room and a very comfortable night sleep
It was a very spacious room and a very comfortable night sleep
4
vinace
8 de dez. de 2024
·
A estadia foi de 1 noite
The room was too small. No enough space, tine TV,Tine kettle, no coffee, tea and milk in the room.It was the way it looked on the advertisement.
The room was too small. No enough space, tine TV,Tine kettle, no coffee, tea and milk in the room.It was the way it looked on the advertisement.
6
Tracy
19 de out. de 2025
·
A estadia foi de 1 noite
Tired hotel
Tired hotel
8
Angelica
20 de jul. de 2025
·
A estadia foi de 1 noite
Our room was renovated and very nice. The pool area was an plus and enjoyable temperature. However, there were a lot of loud noises at 6am.
Our room was renovated and very nice. The pool area was an plus and enjoyable temperature. However, there were a lot of loud noises at 6am.
6
John
7 de set. de 2024
·
A estadia foi de 1 noite
Good, friendly staff, good bar and restaurant area. The room was small, looked tired and the bed width was under 4ft. Not good for 2 people of average build
Good, friendly staff, good bar and restaurant area. The room was small, looked tired and the bed width was under 4ft. Not good for 2 people of average build
6
Alexander
3 de jul. de 2025
·
A estadia foi de 1 noite
The Norfolk Royale is a hotel that was once one of Bournemouth's most prestigious hotels but it has now lost it's sparkle and has faded into just another hotel. Upon checking in, I was advised the breakfast would be busy as they had a number of coach parties booked in. Almost all the guests were OAPs enjoying a trip to the coast. My room was a great size but very tired and in need of redecorating and updating. It was extremely noisy from the traffic until quite late. Strangely, the hotel didn't appear to have a restaurant so I was obliged to find dinner elsewhere. Breakfast was well managed by pleasant staff. My view is that the Norfolk Royale is not a hotel I would return to.
The Norfolk Royale is a hotel that was once one of Bournemouth's most prestigious hotels but it has now lost it's sparkle and has faded into just another hotel. Upon checking in, I was advised the breakfast would be busy as they had a number of coach parties booked in. Almost all the guests were OAPs enjoying a trip to the coast. My room was a great size but very tired and in need of redecorating and updating. It was extremely noisy from the traffic until quite late. Strangely, the hotel didn't appear to have a restaurant so I was obliged to find dinner elsewhere. Breakfast was well managed by pleasant staff. My view is that the Norfolk Royale is not a hotel I would return to.
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Serviço
Os funcionários são amplamente elogiados por sua simpatia, receptividade e prestatividade, embora alguns hóspedes tenham tido problemas com check-in lento, interações pouco profissionais ou contratempos operacionais (problemas com chaves ou cartões, ou quartos não servidos).
Avaliações dos hóspedes relacionadas
6
Colin
10 de nov. de 2024
·
A estadia foi de 2 noites
Check in was slow and poor. We arrived at 1.00 pm knowing check in was 4.00 pm but completed paperwork and told to come back at 3.45 Arrived back at 3.55 and was told not sure if room was ready and to wait for 5 mins. Some 20 mins later we had not been approached so went back to the desk to be given the door card with no mention of anything. The rooms are dim tired and dated. They appear clean if you don’t look to hard but I am a facilities manager so I look hard. Bathroom floor must have not seen a mop or a wash for a while and room generally dusty. Hotels. Com had this rated as 4 star. I would suggest 3 star then expectations would be lower
Check in was slow and poor. We arrived at 1.00 pm knowing check in was 4.00 pm but completed paperwork and told to come back at 3.45 Arrived back at 3.55 and was told not sure if room was ready and to wait for 5 mins. Some 20 mins later we had not been approached so went back to the desk to be given the door card with no mention of anything. The rooms are dim tired and dated. They appear clean if you don’t look to hard but I am a facilities manager so I look hard. Bathroom floor must have not seen a mop or a wash for a while and room generally dusty. Hotels. Com had this rated as 4 star. I would suggest 3 star then expectations would be lower
10
Mervyn
23 de ago. de 2025
·
A estadia foi de 1 noite
Great customer service and a superb central location
Great customer service and a superb central location
10
Jonathan
22 de nov. de 2025
·
A estadia foi de 1 noite
Pool was lovely and warm. Our room had ripped wallpaper but the staff dealt with our complaint well by upgrading our room with no fuss. Staff very courteous.
Pool was lovely and warm. Our room had ripped wallpaper but the staff dealt with our complaint well by upgrading our room with no fuss. Staff very courteous.
2
Renato Pardo
19 de fev. de 2023
·
A estadia foi de 1 noite
Miguel, the front desk clerk when we checked out Saturday morning was racist, condescending and confrontational . Treated us very poorly when he realized we were from Brazil. Aside from that the lady at check in was very friendly and accommodating to allow us to check in a couple of hours earlier. The two twins bed are the worse beds I have ever experienced in any hotel ever. Cheap super soft spring mattress that will hurt your ribs and will make for a very bad night of sleep if you are able to sleep at all. The hotel is very dated and extremely overpriced for that it offers. We will never recommend it to anyone and will never be back, better stick with good’ol American hotels where the basic standards are a given!
Miguel, the front desk clerk when we checked out Saturday morning was racist, condescending and confrontational . Treated us very poorly when he realized we were from Brazil. Aside from that the lady at check in was very friendly and accommodating to allow us to check in a couple of hours earlier. The two twins bed are the worse beds I have ever experienced in any hotel ever. Cheap super soft spring mattress that will hurt your ribs and will make for a very bad night of sleep if you are able to sleep at all. The hotel is very dated and extremely overpriced for that it offers. We will never recommend it to anyone and will never be back, better stick with good’ol American hotels where the basic standards are a given!
10
Sharon
5 de mar. de 2025
·
A estadia foi de 3 noites
Exceptionally clean. Room with everything you need. Beds very comfortable. Staff are amazing! So helpful, professional and friendly. Loved the swimming pool. Enjoyed the comfortable chairs and tea and gorgeous cake in the afternoon. Great barman with a fantastic sense of humour. Loved the Victorian architecture. Right next to everything eg shops, beautiful park, restaurants, the pier. Will definitely return. Highly recommended.
Exceptionally clean. Room with everything you need. Beds very comfortable. Staff are amazing! So helpful, professional and friendly. Loved the swimming pool. Enjoyed the comfortable chairs and tea and gorgeous cake in the afternoon. Great barman with a fantastic sense of humour. Loved the Victorian architecture. Right next to everything eg shops, beautiful park, restaurants, the pier. Will definitely return. Highly recommended.
8
colin
13 de jul. de 2025
·
A estadia foi de 3 noites
Disappointing not to get access cards upon arrival as they had run out! Once sorted the stay was very good. Cooked breakfast was good with the exception of the sausage, just don't eat it!
Disappointing not to get access cards upon arrival as they had run out! Once sorted the stay was very good. Cooked breakfast was good with the exception of the sausage, just don't eat it!
10
Prem
3 de ago. de 2025
·
A estadia foi de 1 noite
Property needs renovation how ever well maintained. Satisfactory loved the location and room. The best of all is staff everyone were good .the Gardner, receptionist both the girl and the boy on the day of arrival excellent service. A credit goes to a young lad came over to the room and fix the Fan. As well as a great smile and service.
Property needs renovation how ever well maintained. Satisfactory loved the location and room. The best of all is staff everyone were good .the Gardner, receptionist both the girl and the boy on the day of arrival excellent service. A credit goes to a young lad came over to the room and fix the Fan. As well as a great smile and service.
6
Clyde
19 de out. de 2024
·
A estadia foi de 1 noite
Hotel and room where lovely . The bar opened at 4.30 and closed at 11 which meant it was closed on arrival and closed after returning from concert . Also when we asked for extra teas and coffees for room on return. The reception was un manned . When a member of staff turned up he basic did not care . I said i was surprised by his lack of service . To which he said ' not his problem ' .terrible advert for hotel and poor attitude to a paying customer. To top it all ,twice staff enter room with pass key without knocking first . Shame as hotel is lovely but would never stay there again.
Hotel and room where lovely . The bar opened at 4.30 and closed at 11 which meant it was closed on arrival and closed after returning from concert . Also when we asked for extra teas and coffees for room on return. The reception was un manned . When a member of staff turned up he basic did not care . I said i was surprised by his lack of service . To which he said ' not his problem ' .terrible advert for hotel and poor attitude to a paying customer. To top it all ,twice staff enter room with pass key without knocking first . Shame as hotel is lovely but would never stay there again.
10
Philippa
4 de set. de 2023
·
A estadia foi de 1 noite
Great weekend away with family, hotel was lovely, desk staff were especially helpful at check in, and at other times aswell. My daughter uses a wheelchair, and although we put in the notes when booking through Hotels.com that we needed an accessible room, when we arrived she hadn't been allocated one, i think they were all booked out, but they were very caring and gave us a really big room which I think might even have been a suite, so that made it easier for her to get around the room. The pool was really lovely. Would definitely stay here again.
Great weekend away with family, hotel was lovely, desk staff were especially helpful at check in, and at other times aswell. My daughter uses a wheelchair, and although we put in the notes when booking through Hotels.com that we needed an accessible room, when we arrived she hadn't been allocated one, i think they were all booked out, but they were very caring and gave us a really big room which I think might even have been a suite, so that made it easier for her to get around the room. The pool was really lovely. Would definitely stay here again.
10
Martin
3 de mar. de 2023
·
A estadia foi de 1 noite
Beautiful interior, great staff, location and dining
Beautiful interior, great staff, location and dining
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização central consistentemente elogiada, perto de lojas, jardins, BIC, praia e transporte, embora a colina íngreme possa ser desafiadora para alguns e as ruas centrais possam trazer algum ruído.
Avaliações dos hóspedes relacionadas
10
Lynn
30 de jul. de 2025
·
A estadia foi de 3 noites
My room was stylish, spacious and very comfortable and was “tidied” every day by housekeeping staff. Staff on reception were polite and helpful. I did not use the restaurant facilities or the swimming pool/ jacuzzi so cannot comment on them. I would definitely stay at this hotel again, I enjoyed my stay and the location of it is very good for sightseeing around Bournemouth.
My room was stylish, spacious and very comfortable and was “tidied” every day by housekeeping staff. Staff on reception were polite and helpful. I did not use the restaurant facilities or the swimming pool/ jacuzzi so cannot comment on them. I would definitely stay at this hotel again, I enjoyed my stay and the location of it is very good for sightseeing around Bournemouth.
10
Marie
30 de jun. de 2025
·
A estadia foi de 1 noite
Hotel was in a great location. Staff were friendly and helpful. Room was comfortable and very quiet. We would come again!
Hotel was in a great location. Staff were friendly and helpful. Room was comfortable and very quiet. We would come again!
10
Diana
25 de ago. de 2024
·
A estadia foi de 1 noite
Hotel is in a lovely location and has easy access to the beach and entertainment spots. Would visit again
Hotel is in a lovely location and has easy access to the beach and entertainment spots. Would visit again
8
Robert
3 de nov. de 2025
·
A estadia foi de 1 noite
Good location.
Good location.
10
P
21 de nov. de 2023
·
A estadia foi de 1 noite
The hotel is so well located for the centre of Bournemouth 2 min walk itno town. Very friendly and helpful staff and food was great
The hotel is so well located for the centre of Bournemouth 2 min walk itno town. Very friendly and helpful staff and food was great
10
Basil
29 de set. de 2025
·
A estadia foi de 1 noite
Very good. Clean and the breakfast was excellent. Perfectly located in the town centre with a discounted parking rate.
Very good. Clean and the breakfast was excellent. Perfectly located in the town centre with a discounted parking rate.
6
Armand
4 de dez. de 2023
·
A estadia foi de 2 noites
The staff were very friendly, from reception through to cleaning. we were a family group taking three family rooms and had very young children. The youngest had a couple of accidents and the staff were so helpful and understanding. Big thank you to all The reception area is nice and has a grand feel to it, the rooms are a little bit shabby though. Threadbare arms on the armchairs, torn wallpaper (by the upper bed on a bunk bed so presumably a previous young occupant. The radiator in the room is in a strange position, below the window but covered by floor to ceiling curtains, so the heat goes straight out. However, the room was spacious and the hotel close to the town centre, so if you are just looking for somewhere to lay your head, it would be fine. It looks to have changed hands this year so I suspect there will be some refurbishment going on through '24
The staff were very friendly, from reception through to cleaning. we were a family group taking three family rooms and had very young children. The youngest had a couple of accidents and the staff were so helpful and understanding. Big thank you to all The reception area is nice and has a grand feel to it, the rooms are a little bit shabby though. Threadbare arms on the armchairs, torn wallpaper (by the upper bed on a bunk bed so presumably a previous young occupant. The radiator in the room is in a strange position, below the window but covered by floor to ceiling curtains, so the heat goes straight out. However, the room was spacious and the hotel close to the town centre, so if you are just looking for somewhere to lay your head, it would be fine. It looks to have changed hands this year so I suspect there will be some refurbishment going on through '24
8
jacky
25 de jul. de 2025
·
A estadia foi de 1 noite
Central location. Comfortable stay
Central location. Comfortable stay
8
abdul
12 de ago. de 2023
·
A estadia foi de 1 noite
We stay here with our two kids. The location is great. The reception lady and other staff were very welcoming. The parking is £16 for a night it is worth it as you don't need to take your car to the beach or to the pier. It is just a 10-minute walk with kids and all other amenities within walking distance. The hotel furniture is a bit old and needs a bit of upgrade. However, it is worth it with the price and the services and car park facilities and swimming g pool and sona. We didn't use the swimming pool but you can see families enjoy swimming there, especially young children.
We stay here with our two kids. The location is great. The reception lady and other staff were very welcoming. The parking is £16 for a night it is worth it as you don't need to take your car to the beach or to the pier. It is just a 10-minute walk with kids and all other amenities within walking distance. The hotel furniture is a bit old and needs a bit of upgrade. However, it is worth it with the price and the services and car park facilities and swimming g pool and sona. We didn't use the swimming pool but you can see families enjoy swimming there, especially young children.
8
Richard
3 de nov. de 2024
·
A estadia foi de 1 noite
Stayed one night for a concert (BIC). It worked well. Good sized single room. Easy walk to cafes, restaurants & BIC. Reasonable price.
Stayed one night for a concert (BIC). It worked well. Good sized single room. Easy walk to cafes, restaurants & BIC. Reasonable price.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
A opinião sobre o café da manhã é inconsistente, variando de excelente e generoso a decepcionante ou ruim (escolhas limitadas, serviço à la carte ou ingredientes mornos ou baratos). O serviço de jantar e bar ou os horários nem sempre estão disponíveis ou confiáveis.
Avaliações dos hóspedes relacionadas
6
Bhaskara
15 de mar. de 2025
·
A estadia foi de 1 noite
It’s a beautiful hotel at an amazing location. Loved the room and my favourite part about the stay was the pool and jacuzzi, just fab!! However, the breakfast was terrible- we were hoping for a buffet but they gave us a single plate of vegetarian breakfast- had very less options in food and it was very oily! Stay here however, have breakfast at a local cafe next door as there are many many options outside.
It’s a beautiful hotel at an amazing location. Loved the room and my favourite part about the stay was the pool and jacuzzi, just fab!! However, the breakfast was terrible- we were hoping for a buffet but they gave us a single plate of vegetarian breakfast- had very less options in food and it was very oily! Stay here however, have breakfast at a local cafe next door as there are many many options outside.
10
Mac
20 de nov. de 2025
·
A estadia foi de 1 noite
Lovely stay in great location, large group staying meant had to dine in other room. Ordered breakfast was quick to deliver but so.e items wrong. Normally buffet style which i sometimes prefer in big hotel.
Lovely stay in great location, large group staying meant had to dine in other room. Ordered breakfast was quick to deliver but so.e items wrong. Normally buffet style which i sometimes prefer in big hotel.
10
Basil
29 de set. de 2025
·
A estadia foi de 1 noite
Very good. Clean and the breakfast was excellent. Perfectly located in the town centre with a discounted parking rate.
Very good. Clean and the breakfast was excellent. Perfectly located in the town centre with a discounted parking rate.
8
Debbie
3 de mar. de 2024
·
A estadia foi de 2 noites
Lovely hotel and very good position central to everywhere. Shame we couldn’t have commented on evening meal as they wasn’t offering it due to low numbers in the hotel. But would recommend for a short stay.
Lovely hotel and very good position central to everywhere. Shame we couldn’t have commented on evening meal as they wasn’t offering it due to low numbers in the hotel. But would recommend for a short stay.
10
Caroline
26 de out. de 2023
·
A estadia foi de 2 noites
The hotel is a beautiful old building with modern bedrooms. The location of it is excellent. Our room was very spacious. The staff were lovely - approachable, friendly and helpful. Will definitely be returning here in the future. We did not eat an evening meal in the hotel but the breakfast was lovely.
The hotel is a beautiful old building with modern bedrooms. The location of it is excellent. Our room was very spacious. The staff were lovely - approachable, friendly and helpful. Will definitely be returning here in the future. We did not eat an evening meal in the hotel but the breakfast was lovely.
2
Paul
13 de jul. de 2024
·
A estadia foi de 1 noite
Only booked for one night and no food in the evening available. Very poor provision in the room. Breakfast mediocre. Very disappointing visit.
Only booked for one night and no food in the evening available. Very poor provision in the room. Breakfast mediocre. Very disappointing visit.
6
Kevin
20 de jul. de 2025
·
A estadia foi de 1 noite
Reception/check in very efficient, parking good, location very good, swimming pool tiny, not worth getting wet for, breakfast disappointing (cheap ingredients) and poor service on a Sunday in restaurant
Reception/check in very efficient, parking good, location very good, swimming pool tiny, not worth getting wet for, breakfast disappointing (cheap ingredients) and poor service on a Sunday in restaurant
10
ramona
15 de mar. de 2025
·
A estadia foi de 1 noite
A traditional hotel close to the town centre. very clean comfortable beds .We went to watch a show at the pavilion came back at 10.30 the bar was shut,luckily we could go into the town centre to finish our evening.
A traditional hotel close to the town centre. very clean comfortable beds .We went to watch a show at the pavilion came back at 10.30 the bar was shut,luckily we could go into the town centre to finish our evening.
6
Lisa
23 de fev. de 2025
·
A estadia foi de 1 noite
Service was floorless The building was looking old and tired, need a lot of love putting into it. Breakfast was made with cheap ingredients and not worth the money. We didn't enjoy it at all and only eat a few items. The coffee was undrinkable, orange juice watery. The food is obvious the food was cooked before and kept warm as was brought to the table in 5 minutes. So this on top of cheap ingredients and warm food makes this b/fast 1 out of 10
Service was floorless The building was looking old and tired, need a lot of love putting into it. Breakfast was made with cheap ingredients and not worth the money. We didn't enjoy it at all and only eat a few items. The coffee was undrinkable, orange juice watery. The food is obvious the food was cooked before and kept warm as was brought to the table in 5 minutes. So this on top of cheap ingredients and warm food makes this b/fast 1 out of 10
10
Melanie
4 de ago. de 2025
·
A estadia foi de 1 noite
The hotel was really nice and the staff were very helpful. We were able to check in early as our room was ready and we were able to leave our bags at the hotel after checking out so we could go round the town. The room was very nice, although the fridge wasn't very cold and one of the mattresses was very soft, a bit like a water bed but I slept ok. Breakfast was amazing! The choices and taste, the services was very good and we weren't rushed to eat our food. We didn't use the pool, but I'm not sure I liked the fish bowl effect where people from outside can see you in the pool. Overall a very good experience.
The hotel was really nice and the staff were very helpful. We were able to check in early as our room was ready and we were able to leave our bags at the hotel after checking out so we could go round the town. The room was very nice, although the fridge wasn't very cold and one of the mattresses was very soft, a bit like a water bed but I slept ok. Breakfast was amazing! The choices and taste, the services was very good and we weren't rushed to eat our food. We didn't use the pool, but I'm not sure I liked the fish bowl effect where people from outside can see you in the pool. Overall a very good experience.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Martin
3 de mar. de 2023
·
A estadia foi de 1 noite
Beautiful interior, great staff, location and dining
Beautiful interior, great staff, location and dining
2
Renato Pardo
19 de fev. de 2023
·
A estadia foi de 1 noite
Miguel, the front desk clerk when we checked out Saturday morning was racist, condescending and confrontational . Treated us very poorly when he realized we were from Brazil. Aside from that the lady at check in was very friendly and accommodating to allow us to check in a couple of hours earlier. The two twins bed are the worse beds I have ever experienced in any hotel ever. Cheap super soft spring mattress that will hurt your ribs and will make for a very bad night of sleep if you are able to sleep at all. The hotel is very dated and extremely overpriced for that it offers. We will never recommend it to anyone and will never be back, better stick with good’ol American hotels where the basic standards are a given!
Miguel, the front desk clerk when we checked out Saturday morning was racist, condescending and confrontational . Treated us very poorly when he realized we were from Brazil. Aside from that the lady at check in was very friendly and accommodating to allow us to check in a couple of hours earlier. The two twins bed are the worse beds I have ever experienced in any hotel ever. Cheap super soft spring mattress that will hurt your ribs and will make for a very bad night of sleep if you are able to sleep at all. The hotel is very dated and extremely overpriced for that it offers. We will never recommend it to anyone and will never be back, better stick with good’ol American hotels where the basic standards are a given!
4
Joanna
26 de jan. de 2023
·
A estadia foi de 1 noite
This hotel needs renovation asap. Old dated. Dirty mugs. Extremely cold in the room and bathroom! Extremely cold in the place where the swimming pool is located, it should be closed if they are unable to provide correct temperature. My kids were off suck after spending 20 min in the swimming pool. Poor breakfast. The only positive side was Evy (not sure of spelling) - very nice receptionist.
This hotel needs renovation asap. Old dated. Dirty mugs. Extremely cold in the room and bathroom! Extremely cold in the place where the swimming pool is located, it should be closed if they are unable to provide correct temperature. My kids were off suck after spending 20 min in the swimming pool. Poor breakfast. The only positive side was Evy (not sure of spelling) - very nice receptionist.
Políticas da propriedade
Check-in
Check-out
De 16:00 a 21:00
Antes das 10:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
outubro 2026
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novembro 2026
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Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-10-28: NO DATA
- 2026-10-29: 95.90022140566255USD
- 2026-10-30: 118.37709883573152USD
- 2026-10-31: 131.86849424365235USD
- 2026-11-01: 85.24427641349793USD
- 2026-11-02: 102.55996479244996USD
- 2026-11-03: 87.17527764135743USD
- 2026-11-04: 81.52234261892701USD
- 2026-11-05: 81.5755765361786USD
- 2026-11-06: 98.56548150782777USD
- 2026-11-07: 115.56540718170167USD
- 2026-11-08: 77.6884968052826USD
- 2026-11-09: 98.56548150782777USD
- 2026-11-10: 98.56548150782777USD
- 2026-11-11: 98.56548150782777USD
- 2026-11-12: 98.38447087740327USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: 81.5755765361786USD
- 2026-11-17: 84.52646067790224USD
- 2026-11-18: 90.3092395023346USD
- 2026-11-19: 81.5755765361786USD
- 2026-11-20: 98.56548150782777USD
- 2026-11-21: NO DATA
- 2026-11-22: 78.17159162705231USD
- 2026-11-23: NO DATA
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: 98.56548150782777USD
- 2026-11-28: 166.54512578579713USD
- 2026-11-29: 80.93020248152162USD
- 2026-11-30: 81.5755765361786USD
- 2026-12-01: 81.5755765361786USD
- 2026-12-02: 81.5755765361786USD
- 2026-12-03: 84.52646067790224USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: NO DATA
- 2026-12-07: 84.46892245222475USD
- 2026-12-08: 84.52646067790224USD
- 2026-12-09: 81.5755765361786USD
- 2026-12-10: 81.5755765361786USD
- 2026-12-11: 102.13374468636323USD
- 2026-12-12: 115.56540718170167USD
- 2026-12-13: 78.0502373503647USD
- 2026-12-14: NO DATA
- 2026-12-15: NO DATA
- 2026-12-16: NO DATA
- 2026-12-17: NO DATA
- 2026-12-18: NO DATA
- 2026-12-19: NO DATA
- 2026-12-20: NO DATA
- 2026-12-21: NO DATA
- 2026-12-22: NO DATA
- 2026-12-23: 98.56548150782777USD
- 2026-12-24: NO DATA
- 2026-12-25: 115.49776318841553USD
- 2026-12-26: NO DATA
- 2026-12-27: 78.11944654671478USD
- 2026-12-28: 84.58671248932649USD
Cortesias mais populares
Estacionamento
Banheira de hidromassagem/Jacúzi
Piscina
Piscina interior
Quartos de não fumadores
Jardim
Atividades
Piscina
Jardim
Piscina interior
Piscina exterior aquecida
Mobiliário de exterior
Terraço
Estacionamento
Estacionamento
Parking (Limited)
Parking Onsite
Geral
Quartos de não fumadores
Banheira de hidromassagem/Jacúzi
Almoços embalados
Sala familiar
Serviços
Depósito de bagagem
Área designada para fumadores
24-Hour Front Desk
Internet
Wi-fi gratuito