Cumberland Hotel - OCEANA COLLECTION
US$ 119
/noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 119
/noite
Média para setembro
Preços médios mensais
Em Cumberland Hotel - OCEANA COLLECTION, o preço por noite é, em média, US$ 69 no mês mais barato (fevereiro) e US$ 184 no mês mais caro (julho), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 74 |
| fevereiro | US$ 69 |
| março | US$ 69 |
| abril | US$ 84 |
| maio | US$ 125 |
| junho | US$ 154 |
| julho | US$ 184 |
| agosto | US$ 174 |
| setembro | US$ 119 |
| outubro | US$ 86 |
| novembro | US$ 74 |
| dezembro | US$ 80 |
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set. · US$ 119
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Mais caro: julho (aprox. US$ 184)
Mais barato: fevereiro (aprox. US$ 69)
Sobre este alojamento
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Wi-fi grátis, serviços de concierge e serviços para casamentos estão também entre o leque de comodidades deste hotel de es...
Comodidades
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Wi-fi grátis, serviços de concierge e serviços para casamentos estão também entre o leque de comodidades deste hotel de estilo Art Déco.
Comodidades para negócios
As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas. Planeia um evento em Bournemouth? Este hotel dispõe de um centro de conferências e de 4 salas de reuniões, com uma área total de 183 metros quadrados. Há estacionamento no local.
Restaurante
Prove as iguarias da cozinha internacional no Mirabelle, um restaurante que inclui ainda um bar/lounge. Se preferir permanecer na privacidade dos seus aposentos, dê uma vista de olhos pela ementa do serviço de quarto 24 horas. Peça o seu cocktail favorito no bar junto à piscina. O hotel serve pequeno-almoços buffet durante a semana entre as 7:30 e as 9:30 e aos fins de semana entre as 8:00 e as 10:00, mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 108 quartos com um televisor plasma. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais digitais. As casas de banho privativas dispõem de uma banheira ou um polibã, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda telefone, além de secretárias e de cafeteiras/bules.
Localização
Com uma estadia The Cumberland Hotel - OCEANA COLLECTION, ficará numa localização central em Bournemouth, a 2 minuto(s) de carro de Bournemouth International Centre e a 14 minuto(s) de Parque Nacional de New Forest. Este hotel de praia está a 0,7 km (0,4 mi) de Bournemouth Beach e a 10,6 km (6,6 mi) de Porto de Poole.
O que há nas proximidades
Bournemouth Beach(0.4 milhas)
Galeria e Museu Russell-Cotes(0.5 milhas)
Boscombe Beach(0.6 milhas)
Bournemouth Pavillion Theatre(0.7 milhas)
Oceanário(0.7 milhas)
Boscombe Chine Gardens Mini Golf Course(0.8 milhas)
Bournemouth Lower Gardens(0.8 milhas)
Píer de Bournemouth(0.8 milhas)
Igreja de São Pedro(0.8 milhas)
Coastal Activity Park(0.8 milhas)
Bournemouth International Centre(0.8 milhas)
Boscombe Pier(0.9 milhas)
The Square(1 milhas)
O2 Academy Bournemouth(1.2 milhas)
Câmara Municipal de Bournemouth(1.2 milhas)
Bournemouth (BOH-Aeroporto Internacional de Bournemouth)(6.3 milhas)
Southampton (SOU)(33.5 milhas)
Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Limpeza a seco
Localização
East Overcliffe Drive, Bournemouth City Centre, Bournemouth, Inglaterra, Reino Unido
Bournemouth Beach (0.4 milhas)
Galeria e Museu Russell-Cotes (0.5 milhas)
Boscombe Beach (0.6 milhas)
Bournemouth Pavillion Theatre (0.7 milhas)
Oceanário (0.7 milhas)
Boscombe Chine Gardens Mini Golf Course (0.8 milhas)
Avaliações dos hóspedes
7.5
Bom
Com base em 2.512 avaliações verificadas
Quem se hospeda aqui?
Negócios
12%
Casal
50%
Família
19%
Grupos
9%
Individual
6%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Cumberland Hotel - OCEANA COLLECTION, os hóspedes elogiam a localização cénica no topo da falésia, as vistas para o mar, a piscina exterior e a simpatia do pessoal, mas também notam quartos e áreas comuns datados, ruído ocasional de eventos ou paredes finas e estacionamento limitado que frequentemente implica custos.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Cumberland Hotel - OCEANA COLLECTION, os hóspedes elogiam a localização cénica no topo da falésia, as vistas para o mar, a piscina exterior e a simpatia do pessoal, mas também notam quartos e áreas comuns datados, ruído ocasional de eventos ou paredes finas e estacionamento limitado que frequentemente implica custos.
O pequeno-almoço e os restaurantes no local são frequentemente elogiados, e os hóspedes podem usar a piscina interior e a sauna em hotéis irmãos nas proximidades. As desvantagens incluem um elevador muito pequeno, inconsistências ocasionais no serviço e quartos que podem ser pequenos ou ter casas de banho desatualizadas e chuveiros fracos. No geral, espere uma estadia à beira-mar cheia de carácter com boas comodidades se estiver confortável com alguma antiguidade e agitação.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
A piscina exterior é popular, e os hóspedes podem usar uma piscina interior e sauna em hotéis irmãos nas proximidades; o bar é bem apreciado. As instalações parecem datadas em alguns locais, com um elevador muito pequeno, estacionamento limitado/pago e ruído ocasional de eventos.
Avaliações dos hóspedes relacionadas
8
Johanara
13 de jun. de 2025
·
A estadia foi de 1 noite
The rooms were very comfortable and clean but i feel the landings and the stairs could do with updating. Carpets look old and worn and carpets are not the most hygienic. The pools were cold and the areas around the changing rooms could have been cleaner. Also more lockers are needed in the sister hotel for users of Sauna and indoor swimming pool. Also was not too happy that we had to pay more for the car park particularly when the space is not guaranteed. I felt like once i found a parking spot i could not take my car out again as i would not have been able to get a parking space upon return. Overall we were happy with our stay it was a great location. The customer service was good. If they can improve on the issues mentioned above it would be great
The rooms were very comfortable and clean but i feel the landings and the stairs could do with updating. Carpets look old and worn and carpets are not the most hygienic. The pools were cold and the areas around the changing rooms could have been cleaner. Also more lockers are needed in the sister hotel for users of Sauna and indoor swimming pool. Also was not too happy that we had to pay more for the car park particularly when the space is not guaranteed. I felt like once i found a parking spot i could not take my car out again as i would not have been able to get a parking space upon return. Overall we were happy with our stay it was a great location. The customer service was good. If they can improve on the issues mentioned above it would be great
8
Mary
31 de jan. de 2025
·
A estadia foi de 2 noites
Great 2 day break. Dinner and breakfast was great as was the staff. Only downside was the leisure facilities were in the next door hotel and as it was cold and wet not easy to get to.
Great 2 day break. Dinner and breakfast was great as was the staff. Only downside was the leisure facilities were in the next door hotel and as it was cold and wet not easy to get to.
8
Alain
1 de abr. de 2023
·
A estadia foi de 2 noites
I was looking for a hotel with an indoor swimming pool, a room with a sea view, close to the city centre and within 130£. And I found the Cumberland. The indoor swimming pool is in the hotel next door ( Suncliff). The staff and the management were brilliant. Always helpful and friendly at all stages. The breakfast starts at 7 am and was quite comfortable. The restaurant and the bar are very cosy. The only negative part is that the walls between rooms are very thin but… the clientele was good enough to be quiet after 10 pm. So I had no trouble. If you book direct, you get a free car park.
I was looking for a hotel with an indoor swimming pool, a room with a sea view, close to the city centre and within 130£. And I found the Cumberland. The indoor swimming pool is in the hotel next door ( Suncliff). The staff and the management were brilliant. Always helpful and friendly at all stages. The breakfast starts at 7 am and was quite comfortable. The restaurant and the bar are very cosy. The only negative part is that the walls between rooms are very thin but… the clientele was good enough to be quiet after 10 pm. So I had no trouble. If you book direct, you get a free car park.
8
Roy
13 de jul. de 2025
·
A estadia foi de 2 noites
Old facade, but rooms have been refurbished to a good standard. The rest of the interior has retained some of its 1920's charm. Staff are helpful and hotel is well positioned with wonderful sea views. Beware that if you book through Expedia parking at the hotel is not free. I would in future book direct as the hotel will match the Expedia price and you can take advantage of the free parking which saves £12 a day.
Old facade, but rooms have been refurbished to a good standard. The rest of the interior has retained some of its 1920's charm. Staff are helpful and hotel is well positioned with wonderful sea views. Beware that if you book through Expedia parking at the hotel is not free. I would in future book direct as the hotel will match the Expedia price and you can take advantage of the free parking which saves £12 a day.
8
ken
15 de jun. de 2025
·
A estadia foi de 2 noites
Only one lift that takes a maximum of 3 people which is too small for the size of the property.
Only one lift that takes a maximum of 3 people which is too small for the size of the property.
8
Katy Louise
31 de mai. de 2025
·
A estadia foi de 2 noites
We had a good stay here. Staff were very helpful, friendly and professional. Everything was very efficient. No queues for check-in or breakfast and dinner service very good. Our only criticism would be that the decor was tired and our room, although comfortable, wasn’t very modern. The hotel could do with a refurbishment. Sound proofing could also be better. We were on the first floor and could hear loud music from downstairs in the evening until past 10pm. Indoor pool was in hotel next door (chlorine in air was very strong and made my eyes sting even as a spectator), outdoor pool was pretty chilly to stay in for too long.
We had a good stay here. Staff were very helpful, friendly and professional. Everything was very efficient. No queues for check-in or breakfast and dinner service very good. Our only criticism would be that the decor was tired and our room, although comfortable, wasn’t very modern. The hotel could do with a refurbishment. Sound proofing could also be better. We were on the first floor and could hear loud music from downstairs in the evening until past 10pm. Indoor pool was in hotel next door (chlorine in air was very strong and made my eyes sting even as a spectator), outdoor pool was pretty chilly to stay in for too long.
10
Stephen
9 de nov. de 2024
·
A estadia foi de 3 noites
Nice hotel in good location. Staff are really excellent. Cocktails amazing. Lift very small but functional. Car park tiny but can share adjacent hotels facilities. Would definitely return there.
Nice hotel in good location. Staff are really excellent. Cocktails amazing. Lift very small but functional. Car park tiny but can share adjacent hotels facilities. Would definitely return there.
8
Lucinda
2 de jul. de 2025
·
A estadia foi de 1 noite
The pool is lovely, but the lack of parasols an issue. Pillows were very hard, so I slept badly. The room that I thought I’d chosen on the Expedia website was not the one that I got given. You advertise a sea view. Please be more honest. as I had a wall view- but at least the room was quiet!!
The pool is lovely, but the lack of parasols an issue. Pillows were very hard, so I slept badly. The room that I thought I’d chosen on the Expedia website was not the one that I got given. You advertise a sea view. Please be more honest. as I had a wall view- but at least the room was quiet!!
10
matt
3 de ago. de 2025
·
A estadia foi de 2 noites
Wonderful Family Stay – Highly Recommend! We had a fantastic two-night family break at the Cumberland Hotel. We booked a family room with a king-size bed and bunk beds, and used Tesco Clubcard points which was a great bonus. We arrived just before check-in, easily found parking, and were warmly welcomed. Although our room wasn’t quite ready, we were invited to use the outdoor pool – a real treat on a sunny day! The pool was clean, well-staffed, and perfect for families. Huge thanks to Ali and Sophia, who looked after us for the whole trip with big smiles and great service. Our sea-view family room was spacious, spotless, and freshly decorated. The view from the balcony was stunning, and the in-room fridge was a brilliant touch for families. The bathroom was modern, though the shower pressure could be improved. Breakfast was another highlight. The buffet was hot, fresh, and constantly topped up. Franck, (age 82 was a gem) who served us, was an absolute star – even warming pancakes for our girls! The Friday night fireworks was amazing! A great bonus: guests can use facilities at other Oceana hotels. We enjoyed both outdoor pools and even used the indoor pool next door. Classic, friendly service like this is rare – every member of staff was lovely, a real credit to the team. We had a brilliant holiday and can’t wait to return!
Wonderful Family Stay – Highly Recommend! We had a fantastic two-night family break at the Cumberland Hotel. We booked a family room with a king-size bed and bunk beds, and used Tesco Clubcard points which was a great bonus. We arrived just before check-in, easily found parking, and were warmly welcomed. Although our room wasn’t quite ready, we were invited to use the outdoor pool – a real treat on a sunny day! The pool was clean, well-staffed, and perfect for families. Huge thanks to Ali and Sophia, who looked after us for the whole trip with big smiles and great service. Our sea-view family room was spacious, spotless, and freshly decorated. The view from the balcony was stunning, and the in-room fridge was a brilliant touch for families. The bathroom was modern, though the shower pressure could be improved. Breakfast was another highlight. The buffet was hot, fresh, and constantly topped up. Franck, (age 82 was a gem) who served us, was an absolute star – even warming pancakes for our girls! The Friday night fireworks was amazing! A great bonus: guests can use facilities at other Oceana hotels. We enjoyed both outdoor pools and even used the indoor pool next door. Classic, friendly service like this is rare – every member of staff was lovely, a real credit to the team. We had a brilliant holiday and can’t wait to return!
10
Helen
22 de jun. de 2025
·
A estadia foi de 2 noites
Air conditioning is amazing beds very comfortable but had to check out on the 2nd night at 11pm due to the noise level from a function on & we were right above it! So really spoiled it, no rooms to change was offered! Not good when you have an autistic child with you and had to drive home which was a 3hour drive!
Air conditioning is amazing beds very comfortable but had to check out on the 2nd night at 11pm due to the noise level from a function on & we were right above it! So really spoiled it, no rooms to change was offered! Not good when you have an autistic child with you and had to drive home which was a 3hour drive!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos hóspedes consideram os quartos e as áreas comuns limpos, mas vários notam carpetes desgastados, decoração a descascar e problemas ocasionais, como toalhas manchadas ou mofo. As áreas de mudança da piscina também receberam comentários sobre a limpeza.
Avaliações dos hóspedes relacionadas
10
Maria
13 de ago. de 2024
·
A estadia foi de 3 noites
I stay in Hotel Cumberland from 08.08.2024 - 11.08.2024. I enjoyed nice weekend near seaside. Like every year. I take single room 103. Room was nice and tidy Very clean. I enjoyed breakfast and dinner. I have nice time in Bournemouth seaside. Like every year. Thanks for nice relaxing time in Hotel Cumberland.
I stay in Hotel Cumberland from 08.08.2024 - 11.08.2024. I enjoyed nice weekend near seaside. Like every year. I take single room 103. Room was nice and tidy Very clean. I enjoyed breakfast and dinner. I have nice time in Bournemouth seaside. Like every year. Thanks for nice relaxing time in Hotel Cumberland.
10
Emma
28 de jul. de 2025
·
A estadia foi de 1 noite
Great staff and swimming pools fun and lovely food room was clean and spacious
Great staff and swimming pools fun and lovely food room was clean and spacious
8
Johanara
13 de jun. de 2025
·
A estadia foi de 1 noite
The rooms were very comfortable and clean but i feel the landings and the stairs could do with updating. Carpets look old and worn and carpets are not the most hygienic. The pools were cold and the areas around the changing rooms could have been cleaner. Also more lockers are needed in the sister hotel for users of Sauna and indoor swimming pool. Also was not too happy that we had to pay more for the car park particularly when the space is not guaranteed. I felt like once i found a parking spot i could not take my car out again as i would not have been able to get a parking space upon return. Overall we were happy with our stay it was a great location. The customer service was good. If they can improve on the issues mentioned above it would be great
The rooms were very comfortable and clean but i feel the landings and the stairs could do with updating. Carpets look old and worn and carpets are not the most hygienic. The pools were cold and the areas around the changing rooms could have been cleaner. Also more lockers are needed in the sister hotel for users of Sauna and indoor swimming pool. Also was not too happy that we had to pay more for the car park particularly when the space is not guaranteed. I felt like once i found a parking spot i could not take my car out again as i would not have been able to get a parking space upon return. Overall we were happy with our stay it was a great location. The customer service was good. If they can improve on the issues mentioned above it would be great
2
Kathleen
29 de jul. de 2025
·
A estadia foi de 2 noites
A filthy, old hotel run by people who clearly show what they think of their customers by the experience they provide. Worst hotel experience of our lives. On arrival, we asked if we could get free parking, as we had booked several expensive rooms for two nights. The reception manager, extremely unpleasantly then greeted us and told us that her job is to make as much money as possible and as we booked our rooms several months ago, she thinks we did not pay enough and she could sell the rooms for double what we payed, so no free parking, £12 per night for us. Thanks. Everything is filthy, old and tired. Here is what you DONT GET - so be prepared. - No safe in the room - No water in the room - No fridge in the room - No soap in the shower - Water pressure too low to use the shower - One rusty iron and board PER FLOOR that spits out brown gunk - No MIRROR in the room, other than a tiny thing above the desk - A broken old hairdryer - Windows full of condensation and mould - Flat battered old pillows - Screaming, doors slamming and babies crying with a smell of weed throughout the night (ZERO SOUNDPROOFING) A once was something slightly special hotel many years ago before budget airlines took people to Spain milking its 70 year old reputation by providing a sub standard experience to its unsuspecting paying guests. Not a 2 star hotel let alone a 4 star. Reporting them to every authority, the owners should be ashamed of themselves.
A filthy, old hotel run by people who clearly show what they think of their customers by the experience they provide. Worst hotel experience of our lives. On arrival, we asked if we could get free parking, as we had booked several expensive rooms for two nights. The reception manager, extremely unpleasantly then greeted us and told us that her job is to make as much money as possible and as we booked our rooms several months ago, she thinks we did not pay enough and she could sell the rooms for double what we payed, so no free parking, £12 per night for us. Thanks. Everything is filthy, old and tired. Here is what you DONT GET - so be prepared. - No safe in the room - No water in the room - No fridge in the room - No soap in the shower - Water pressure too low to use the shower - One rusty iron and board PER FLOOR that spits out brown gunk - No MIRROR in the room, other than a tiny thing above the desk - A broken old hairdryer - Windows full of condensation and mould - Flat battered old pillows - Screaming, doors slamming and babies crying with a smell of weed throughout the night (ZERO SOUNDPROOFING) A once was something slightly special hotel many years ago before budget airlines took people to Spain milking its 70 year old reputation by providing a sub standard experience to its unsuspecting paying guests. Not a 2 star hotel let alone a 4 star. Reporting them to every authority, the owners should be ashamed of themselves.
6
Julie
8 de ago. de 2025
·
A estadia foi de 2 noites
The hotel could benefit from an update, rooms very tired and skme areas in need of a good clean
The hotel could benefit from an update, rooms very tired and skme areas in need of a good clean
6
Andrew
17 de mai. de 2025
·
A estadia foi de 2 noites
This hotel has the potential to be great due to its location and views however it is in need of exterior (e.g painting) and interior attention to detail. Examples inside include tape on areas of carpet in the hallways, public sofas with split cushions and down at heal furniture on the balconies. The decor was somewhat outdated in parts. The room and bathroom were fine. Parking is difficult and is charged extra at £12 per day when booking through Expedia which we didn’t know in advance. We paid for a superior room with a balcony and sea view. The room itself was nice however there was considerable noise from the hall and neighbouring rooms making for a disrupted stay. The sea view was impressive, the balcony was very large but with tatty furniture and little privacy which was disappointing. We didn’t eat at the hotel choosing to walk down to the nearby beach restaurant which we enjoyed. We understand some of the facilities were in the next door hotel which was not explained to us on arrival. Overall a disappointment.
This hotel has the potential to be great due to its location and views however it is in need of exterior (e.g painting) and interior attention to detail. Examples inside include tape on areas of carpet in the hallways, public sofas with split cushions and down at heal furniture on the balconies. The decor was somewhat outdated in parts. The room and bathroom were fine. Parking is difficult and is charged extra at £12 per day when booking through Expedia which we didn’t know in advance. We paid for a superior room with a balcony and sea view. The room itself was nice however there was considerable noise from the hall and neighbouring rooms making for a disrupted stay. The sea view was impressive, the balcony was very large but with tatty furniture and little privacy which was disappointing. We didn’t eat at the hotel choosing to walk down to the nearby beach restaurant which we enjoyed. We understand some of the facilities were in the next door hotel which was not explained to us on arrival. Overall a disappointment.
10
J S
27 de jul. de 2023
·
A estadia foi de 2 noites
We had a very pleasant stay visiting family. We found the staff friendly and the hotel clean and comfortable. Many thanks.
We had a very pleasant stay visiting family. We found the staff friendly and the hotel clean and comfortable. Many thanks.
2
Natalie
29 de ago. de 2023
·
A estadia foi de 2 noites
I was given a room right by the lift which meant noise was ongoing as there would be a double ding sound each time it reached a floor, and a beep sound each time someone pressed the button for a lift. The towels provided in the room had a nasty stain which put me off using it. The lift is super tiny and can only fit 3 people max, and you sometimes have to wait a while until it arrives and providing there is space. I would have taken the stairs but had heavy luggage. On the morning of checking out i received an invoice through my room door for my stay even though i already payed everything in advance, and when checking in it was confirmed that everything was payed for. I called reception who said i should not have received the invoice and were apologetic. At check in i had to provide a card in case of damages etc. The hotel took 1p out of my account. I know 1p is not a lot but surely money should only be taken if there is a need? Or perhaps to was to check that it was an active card with money. Overall what made the experience bad was the location of my room being next to a lift so noise was ongoing as there were people coming back very late, and the early risers. In terms of facilities you can use the indoor pool , sauna and mini gym at the sister hotel next door. You would have to ask for a towel from your hotel though. The changing room had lockers which were out of use so leave your belongings at your own risk in the locker as they do not lock.
I was given a room right by the lift which meant noise was ongoing as there would be a double ding sound each time it reached a floor, and a beep sound each time someone pressed the button for a lift. The towels provided in the room had a nasty stain which put me off using it. The lift is super tiny and can only fit 3 people max, and you sometimes have to wait a while until it arrives and providing there is space. I would have taken the stairs but had heavy luggage. On the morning of checking out i received an invoice through my room door for my stay even though i already payed everything in advance, and when checking in it was confirmed that everything was payed for. I called reception who said i should not have received the invoice and were apologetic. At check in i had to provide a card in case of damages etc. The hotel took 1p out of my account. I know 1p is not a lot but surely money should only be taken if there is a need? Or perhaps to was to check that it was an active card with money. Overall what made the experience bad was the location of my room being next to a lift so noise was ongoing as there were people coming back very late, and the early risers. In terms of facilities you can use the indoor pool , sauna and mini gym at the sister hotel next door. You would have to ask for a towel from your hotel though. The changing room had lockers which were out of use so leave your belongings at your own risk in the locker as they do not lock.
4
Vikrant
26 de mai. de 2024
·
A estadia foi de 2 noites
The staff at the reception and managers are great, they let down by a hotel that is great need of updating and general maintenance. Carpets with holes, wallpapers peeling and general demeanour is old and worn need of lots of attention. Room we had was a little compact. Bedding, pillows, curtains and carpet are just on edge of acceptable - and seemed needing replacement.
The staff at the reception and managers are great, they let down by a hotel that is great need of updating and general maintenance. Carpets with holes, wallpapers peeling and general demeanour is old and worn need of lots of attention. Room we had was a little compact. Bedding, pillows, curtains and carpet are just on edge of acceptable - and seemed needing replacement.
8
Terena
24 de mai. de 2025
·
A estadia foi de 1 noite
Lovely and clean , staff really helpful . Could do with a lick of paint externally
Lovely and clean , staff really helpful . Could do with a lick of paint externally
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
A qualidade dos quartos varia: alguns quartos com vista para o mar e quartos familiares são espaçosos ou renovados, enquanto muitos parecem datados ou pequenos, com conforto de cama misto. O ruído de eventos ou paredes finas é relatado, e algumas casas de banho e chuveiros estão desgastados ou fracos.
Avaliações dos hóspedes relacionadas
6
E
10 de jul. de 2023
·
A estadia foi de 1 noite
The beds were comfortable but the decoration was tatty, the bathroom definitely needs to be updated. There was a wedding on and the whole room was vibrating until 1am and then we were kept awake by chairs being moved/cleaning being done below us. We were charged full price for parking despite not being able to use the car park when we returned to the hotel in the evening.
The beds were comfortable but the decoration was tatty, the bathroom definitely needs to be updated. There was a wedding on and the whole room was vibrating until 1am and then we were kept awake by chairs being moved/cleaning being done below us. We were charged full price for parking despite not being able to use the car park when we returned to the hotel in the evening.
8
David
4 de jul. de 2024
·
A estadia foi de 1 noite
Nice location overlooking the sea. Enjoyed a nice two course dinner and staff were very friendly. Would have given 5 stars if it hadn’t been so noisy, I could hear the guests next door talking and people walking about in the room above. Other than that it was fine
Nice location overlooking the sea. Enjoyed a nice two course dinner and staff were very friendly. Would have given 5 stars if it hadn’t been so noisy, I could hear the guests next door talking and people walking about in the room above. Other than that it was fine
4
Jose
19 de set. de 2024
·
A estadia foi de 1 noite
The single room dubbed the crash pad is awful and well below par of the standard expected. AA inspector would downgrade this hotel. It is not 4 star, the Qataris need to put money into this hotel as it is looking dated inside. Staff are lovely and were apologetic for not being able to upgrade my room. Rusty windows toilet close to wall hitting your knees against the wall when sitting , leak in shower all over bathroom floor. Noisy extract from bathroom. Uncomfortable and dirty. I will not be returning to this hotel again. I would rather sleep in the car if I had too.
The single room dubbed the crash pad is awful and well below par of the standard expected. AA inspector would downgrade this hotel. It is not 4 star, the Qataris need to put money into this hotel as it is looking dated inside. Staff are lovely and were apologetic for not being able to upgrade my room. Rusty windows toilet close to wall hitting your knees against the wall when sitting , leak in shower all over bathroom floor. Noisy extract from bathroom. Uncomfortable and dirty. I will not be returning to this hotel again. I would rather sleep in the car if I had too.
8
Roy
13 de jul. de 2025
·
A estadia foi de 2 noites
Old facade, but rooms have been refurbished to a good standard. The rest of the interior has retained some of its 1920's charm. Staff are helpful and hotel is well positioned with wonderful sea views. Beware that if you book through Expedia parking at the hotel is not free. I would in future book direct as the hotel will match the Expedia price and you can take advantage of the free parking which saves £12 a day.
Old facade, but rooms have been refurbished to a good standard. The rest of the interior has retained some of its 1920's charm. Staff are helpful and hotel is well positioned with wonderful sea views. Beware that if you book through Expedia parking at the hotel is not free. I would in future book direct as the hotel will match the Expedia price and you can take advantage of the free parking which saves £12 a day.
6
Andrew
17 de mai. de 2025
·
A estadia foi de 2 noites
This hotel has the potential to be great due to its location and views however it is in need of exterior (e.g painting) and interior attention to detail. Examples inside include tape on areas of carpet in the hallways, public sofas with split cushions and down at heal furniture on the balconies. The decor was somewhat outdated in parts. The room and bathroom were fine. Parking is difficult and is charged extra at £12 per day when booking through Expedia which we didn’t know in advance. We paid for a superior room with a balcony and sea view. The room itself was nice however there was considerable noise from the hall and neighbouring rooms making for a disrupted stay. The sea view was impressive, the balcony was very large but with tatty furniture and little privacy which was disappointing. We didn’t eat at the hotel choosing to walk down to the nearby beach restaurant which we enjoyed. We understand some of the facilities were in the next door hotel which was not explained to us on arrival. Overall a disappointment.
This hotel has the potential to be great due to its location and views however it is in need of exterior (e.g painting) and interior attention to detail. Examples inside include tape on areas of carpet in the hallways, public sofas with split cushions and down at heal furniture on the balconies. The decor was somewhat outdated in parts. The room and bathroom were fine. Parking is difficult and is charged extra at £12 per day when booking through Expedia which we didn’t know in advance. We paid for a superior room with a balcony and sea view. The room itself was nice however there was considerable noise from the hall and neighbouring rooms making for a disrupted stay. The sea view was impressive, the balcony was very large but with tatty furniture and little privacy which was disappointing. We didn’t eat at the hotel choosing to walk down to the nearby beach restaurant which we enjoyed. We understand some of the facilities were in the next door hotel which was not explained to us on arrival. Overall a disappointment.
8
Jean
30 de out. de 2024
·
A estadia foi de 1 noite
'Comfort' room very small.
'Comfort' room very small.
8
Jacqueline
11 de ago. de 2025
·
A estadia foi de 4 noites
Food excelllent All staff friendly and helpful The hotel has let itself down by having very old beds that should be pensioned off our bed had springs making the bed lumpy and very uncomfortable I was told the hotel was full so could not be moved. The evening before we left I was told we could have had a mattress topper
Food excelllent All staff friendly and helpful The hotel has let itself down by having very old beds that should be pensioned off our bed had springs making the bed lumpy and very uncomfortable I was told the hotel was full so could not be moved. The evening before we left I was told we could have had a mattress topper
10
matt
3 de ago. de 2025
·
A estadia foi de 2 noites
Wonderful Family Stay – Highly Recommend! We had a fantastic two-night family break at the Cumberland Hotel. We booked a family room with a king-size bed and bunk beds, and used Tesco Clubcard points which was a great bonus. We arrived just before check-in, easily found parking, and were warmly welcomed. Although our room wasn’t quite ready, we were invited to use the outdoor pool – a real treat on a sunny day! The pool was clean, well-staffed, and perfect for families. Huge thanks to Ali and Sophia, who looked after us for the whole trip with big smiles and great service. Our sea-view family room was spacious, spotless, and freshly decorated. The view from the balcony was stunning, and the in-room fridge was a brilliant touch for families. The bathroom was modern, though the shower pressure could be improved. Breakfast was another highlight. The buffet was hot, fresh, and constantly topped up. Franck, (age 82 was a gem) who served us, was an absolute star – even warming pancakes for our girls! The Friday night fireworks was amazing! A great bonus: guests can use facilities at other Oceana hotels. We enjoyed both outdoor pools and even used the indoor pool next door. Classic, friendly service like this is rare – every member of staff was lovely, a real credit to the team. We had a brilliant holiday and can’t wait to return!
Wonderful Family Stay – Highly Recommend! We had a fantastic two-night family break at the Cumberland Hotel. We booked a family room with a king-size bed and bunk beds, and used Tesco Clubcard points which was a great bonus. We arrived just before check-in, easily found parking, and were warmly welcomed. Although our room wasn’t quite ready, we were invited to use the outdoor pool – a real treat on a sunny day! The pool was clean, well-staffed, and perfect for families. Huge thanks to Ali and Sophia, who looked after us for the whole trip with big smiles and great service. Our sea-view family room was spacious, spotless, and freshly decorated. The view from the balcony was stunning, and the in-room fridge was a brilliant touch for families. The bathroom was modern, though the shower pressure could be improved. Breakfast was another highlight. The buffet was hot, fresh, and constantly topped up. Franck, (age 82 was a gem) who served us, was an absolute star – even warming pancakes for our girls! The Friday night fireworks was amazing! A great bonus: guests can use facilities at other Oceana hotels. We enjoyed both outdoor pools and even used the indoor pool next door. Classic, friendly service like this is rare – every member of staff was lovely, a real credit to the team. We had a brilliant holiday and can’t wait to return!
6
Norma
9 de mai. de 2025
·
A estadia foi de 1 noite
Excellent breakfast but hotel rooms tired and needing refurb.
Excellent breakfast but hotel rooms tired and needing refurb.
8
Nicola
2 de mar. de 2025
·
A estadia foi de 2 noites
Fantastic location right on the beach. Sea view room worth the extra. Staff were very attentive, wonderfully cheerful & nothing was too much trouble. The room was well equipped, almost too much furniture, & the only criticism was that the mattress needs replacing & was too soft & lumpy. The bathroom was large & well equipped, the small fridge was very useful. Ventana restaurant was superb, delicious food & very good value.
Fantastic location right on the beach. Sea view room worth the extra. Staff were very attentive, wonderfully cheerful & nothing was too much trouble. The room was well equipped, almost too much furniture, & the only criticism was that the mattress needs replacing & was too soft & lumpy. The bathroom was large & well equipped, the small fridge was very useful. Ventana restaurant was superb, delicious food & very good value.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipa é frequentemente descrita como simpática, prestativa e profissional em todos os departamentos. Uma minoria experimentou um serviço de bar lento, políticas rígidas ou interações pouco prestativas na receção ou no restaurante.
Avaliações dos hóspedes relacionadas
4
Sky
23 de mar. de 2025
·
A estadia foi de 2 noites
Was not allowed into our hotel till we started to cry cause we was 3 hours away from home. We had id but needed a bank card and then got told there was nothing they could do and to pretty much go away. Till two women from an event that didn’t work there had to help us. Ruined my partners 21st birthday by making her cry. Awful service. Got in the end after crying cause they could use Apple Pay all of a sudden.
Was not allowed into our hotel till we started to cry cause we was 3 hours away from home. We had id but needed a bank card and then got told there was nothing they could do and to pretty much go away. Till two women from an event that didn’t work there had to help us. Ruined my partners 21st birthday by making her cry. Awful service. Got in the end after crying cause they could use Apple Pay all of a sudden.
2
Kathleen
29 de jul. de 2025
·
A estadia foi de 2 noites
A filthy, old hotel run by people who clearly show what they think of their customers by the experience they provide. Worst hotel experience of our lives. On arrival, we asked if we could get free parking, as we had booked several expensive rooms for two nights. The reception manager, extremely unpleasantly then greeted us and told us that her job is to make as much money as possible and as we booked our rooms several months ago, she thinks we did not pay enough and she could sell the rooms for double what we payed, so no free parking, £12 per night for us. Thanks. Everything is filthy, old and tired. Here is what you DONT GET - so be prepared. - No safe in the room - No water in the room - No fridge in the room - No soap in the shower - Water pressure too low to use the shower - One rusty iron and board PER FLOOR that spits out brown gunk - No MIRROR in the room, other than a tiny thing above the desk - A broken old hairdryer - Windows full of condensation and mould - Flat battered old pillows - Screaming, doors slamming and babies crying with a smell of weed throughout the night (ZERO SOUNDPROOFING) A once was something slightly special hotel many years ago before budget airlines took people to Spain milking its 70 year old reputation by providing a sub standard experience to its unsuspecting paying guests. Not a 2 star hotel let alone a 4 star. Reporting them to every authority, the owners should be ashamed of themselves.
A filthy, old hotel run by people who clearly show what they think of their customers by the experience they provide. Worst hotel experience of our lives. On arrival, we asked if we could get free parking, as we had booked several expensive rooms for two nights. The reception manager, extremely unpleasantly then greeted us and told us that her job is to make as much money as possible and as we booked our rooms several months ago, she thinks we did not pay enough and she could sell the rooms for double what we payed, so no free parking, £12 per night for us. Thanks. Everything is filthy, old and tired. Here is what you DONT GET - so be prepared. - No safe in the room - No water in the room - No fridge in the room - No soap in the shower - Water pressure too low to use the shower - One rusty iron and board PER FLOOR that spits out brown gunk - No MIRROR in the room, other than a tiny thing above the desk - A broken old hairdryer - Windows full of condensation and mould - Flat battered old pillows - Screaming, doors slamming and babies crying with a smell of weed throughout the night (ZERO SOUNDPROOFING) A once was something slightly special hotel many years ago before budget airlines took people to Spain milking its 70 year old reputation by providing a sub standard experience to its unsuspecting paying guests. Not a 2 star hotel let alone a 4 star. Reporting them to every authority, the owners should be ashamed of themselves.
8
Richard
29 de jun. de 2025
·
A estadia foi de 2 noites
The check-in was quick and efficient and the lobby/lounges and bars all looked very good on arrival. The rooms were smaller than we expected and not much space, possibly removing either desk or table as we did not need both, rooms were clean and bed was comfortable. The staff were friendly and welcoming and even arranged a birthday greeting for one of our party, which was very thoughtful and was appreciated. Only thing we were disappointed with was the sofas in the lounge areas were very low and uncomfortable and all of the guests were struggling to get up out of them, other than that we had a very enjoyable stay
The check-in was quick and efficient and the lobby/lounges and bars all looked very good on arrival. The rooms were smaller than we expected and not much space, possibly removing either desk or table as we did not need both, rooms were clean and bed was comfortable. The staff were friendly and welcoming and even arranged a birthday greeting for one of our party, which was very thoughtful and was appreciated. Only thing we were disappointed with was the sofas in the lounge areas were very low and uncomfortable and all of the guests were struggling to get up out of them, other than that we had a very enjoyable stay
2
David
26 de ago. de 2025
·
A estadia foi de 3 noites
We arrived around 5.30PM with a private wedding in full swing at the property - weddings are fine but this one erupted into a full scale fist fight in reception just as I arrived - my girlfriend was terrified and didn’t want to get out of the car. We pulled past reception and waited for the fight to end and when I went in to check in I asked what had happened and the staff just played dumb as if nothing had happened. It was loud in reception and some boisterous men were still there making loads of noise and all the staff were concerned about was taking more money from me. Very unimpressed and if I could have found a room elsewhere I would have - I even left early and only actually stayed one night despite having booked the room for 3 nights - not impressed at all - the reception staff did not care one bit
We arrived around 5.30PM with a private wedding in full swing at the property - weddings are fine but this one erupted into a full scale fist fight in reception just as I arrived - my girlfriend was terrified and didn’t want to get out of the car. We pulled past reception and waited for the fight to end and when I went in to check in I asked what had happened and the staff just played dumb as if nothing had happened. It was loud in reception and some boisterous men were still there making loads of noise and all the staff were concerned about was taking more money from me. Very unimpressed and if I could have found a room elsewhere I would have - I even left early and only actually stayed one night despite having booked the room for 3 nights - not impressed at all - the reception staff did not care one bit
10
Graeme
22 de nov. de 2025
·
A estadia foi de 1 noite
My partner and I had a fantastic stay at the Cumberland. We were in Bournemouth for a concert and this hotel was ideal as it was close to the venue and had a good location overlooking the bay. Our room was comfortable and good value but what really stood out was how good the staff were. Lisa made us feel welcome and gave us some great advice on the facilities and the waiters and managers were friendly and attentive. Breakfast was very nice and we enjoyed the outside and inside pools, as well as the sauna during our short stay.
My partner and I had a fantastic stay at the Cumberland. We were in Bournemouth for a concert and this hotel was ideal as it was close to the venue and had a good location overlooking the bay. Our room was comfortable and good value but what really stood out was how good the staff were. Lisa made us feel welcome and gave us some great advice on the facilities and the waiters and managers were friendly and attentive. Breakfast was very nice and we enjoyed the outside and inside pools, as well as the sauna during our short stay.
8
Katy Louise
31 de mai. de 2025
·
A estadia foi de 2 noites
We had a good stay here. Staff were very helpful, friendly and professional. Everything was very efficient. No queues for check-in or breakfast and dinner service very good. Our only criticism would be that the decor was tired and our room, although comfortable, wasn’t very modern. The hotel could do with a refurbishment. Sound proofing could also be better. We were on the first floor and could hear loud music from downstairs in the evening until past 10pm. Indoor pool was in hotel next door (chlorine in air was very strong and made my eyes sting even as a spectator), outdoor pool was pretty chilly to stay in for too long.
We had a good stay here. Staff were very helpful, friendly and professional. Everything was very efficient. No queues for check-in or breakfast and dinner service very good. Our only criticism would be that the decor was tired and our room, although comfortable, wasn’t very modern. The hotel could do with a refurbishment. Sound proofing could also be better. We were on the first floor and could hear loud music from downstairs in the evening until past 10pm. Indoor pool was in hotel next door (chlorine in air was very strong and made my eyes sting even as a spectator), outdoor pool was pretty chilly to stay in for too long.
10
William
1 de mai. de 2025
·
A estadia foi de 2 noites
Myself and a large amount of family booked to stay as the hotel were also providing services for my mothers post funeral reception. From start to finish everyone we dealt with were exceptional. Professional and sensitive to our situation throughout our stay, managing to accomodate everyone's needs as they came. The reception team, bar and restaurant staff and the guys sorting out the function room were great. Our actual room and those of my family were all very clean and comfortable. We ate in the restaurant at short notce with no issues and ate in the bar area at various points, with all the food being very good. We have stayed a few times over recent years and always get great service. The location is great and handy for town as well.
Myself and a large amount of family booked to stay as the hotel were also providing services for my mothers post funeral reception. From start to finish everyone we dealt with were exceptional. Professional and sensitive to our situation throughout our stay, managing to accomodate everyone's needs as they came. The reception team, bar and restaurant staff and the guys sorting out the function room were great. Our actual room and those of my family were all very clean and comfortable. We ate in the restaurant at short notce with no issues and ate in the bar area at various points, with all the food being very good. We have stayed a few times over recent years and always get great service. The location is great and handy for town as well.
10
Stephen
9 de nov. de 2024
·
A estadia foi de 3 noites
Nice hotel in good location. Staff are really excellent. Cocktails amazing. Lift very small but functional. Car park tiny but can share adjacent hotels facilities. Would definitely return there.
Nice hotel in good location. Staff are really excellent. Cocktails amazing. Lift very small but functional. Car park tiny but can share adjacent hotels facilities. Would definitely return there.
10
matt
3 de ago. de 2025
·
A estadia foi de 2 noites
Wonderful Family Stay – Highly Recommend! We had a fantastic two-night family break at the Cumberland Hotel. We booked a family room with a king-size bed and bunk beds, and used Tesco Clubcard points which was a great bonus. We arrived just before check-in, easily found parking, and were warmly welcomed. Although our room wasn’t quite ready, we were invited to use the outdoor pool – a real treat on a sunny day! The pool was clean, well-staffed, and perfect for families. Huge thanks to Ali and Sophia, who looked after us for the whole trip with big smiles and great service. Our sea-view family room was spacious, spotless, and freshly decorated. The view from the balcony was stunning, and the in-room fridge was a brilliant touch for families. The bathroom was modern, though the shower pressure could be improved. Breakfast was another highlight. The buffet was hot, fresh, and constantly topped up. Franck, (age 82 was a gem) who served us, was an absolute star – even warming pancakes for our girls! The Friday night fireworks was amazing! A great bonus: guests can use facilities at other Oceana hotels. We enjoyed both outdoor pools and even used the indoor pool next door. Classic, friendly service like this is rare – every member of staff was lovely, a real credit to the team. We had a brilliant holiday and can’t wait to return!
Wonderful Family Stay – Highly Recommend! We had a fantastic two-night family break at the Cumberland Hotel. We booked a family room with a king-size bed and bunk beds, and used Tesco Clubcard points which was a great bonus. We arrived just before check-in, easily found parking, and were warmly welcomed. Although our room wasn’t quite ready, we were invited to use the outdoor pool – a real treat on a sunny day! The pool was clean, well-staffed, and perfect for families. Huge thanks to Ali and Sophia, who looked after us for the whole trip with big smiles and great service. Our sea-view family room was spacious, spotless, and freshly decorated. The view from the balcony was stunning, and the in-room fridge was a brilliant touch for families. The bathroom was modern, though the shower pressure could be improved. Breakfast was another highlight. The buffet was hot, fresh, and constantly topped up. Franck, (age 82 was a gem) who served us, was an absolute star – even warming pancakes for our girls! The Friday night fireworks was amazing! A great bonus: guests can use facilities at other Oceana hotels. We enjoyed both outdoor pools and even used the indoor pool next door. Classic, friendly service like this is rare – every member of staff was lovely, a real credit to the team. We had a brilliant holiday and can’t wait to return!
6
Amrick
7 de jul. de 2024
·
A estadia foi de 2 noites
On my first night there were no towels in my room. On the website i booked a modern plush looking room. My actual room was nothing like the one shown. The net curtain in my room was ripped. Then came the worst part. The following day i asked where i could get some lunch and was pointed to the restaurant. When I tried to go in i was refused entry despite telling the man that i was staying at the hotel. The restaurant was empty but i was told all tables were pre booked and i could go to the bar instead! No one had told me that i had to make a booking to get some lunch. It was empty and i only wanted something simple. None of the staff or management showed any level of empathy or customer relations skills.i travel round the world staying in some of the best hotels. And sadly i didn't feel made welcome here. Won't be coming back or recommending to my colleagues in the world of show business.
On my first night there were no towels in my room. On the website i booked a modern plush looking room. My actual room was nothing like the one shown. The net curtain in my room was ripped. Then came the worst part. The following day i asked where i could get some lunch and was pointed to the restaurant. When I tried to go in i was refused entry despite telling the man that i was staying at the hotel. The restaurant was empty but i was told all tables were pre booked and i could go to the bar instead! No one had told me that i had to make a booking to get some lunch. It was empty and i only wanted something simple. None of the staff or management showed any level of empathy or customer relations skills.i travel round the world staying in some of the best hotels. And sadly i didn't feel made welcome here. Won't be coming back or recommending to my colleagues in the world of show business.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização cénica no topo da falésia com vistas para o mar e uma base geralmente conveniente para Bournemouth; muitos hóspedes caminham até à praia e à cidade. Alguns notam que o caminho para a praia envolve uma descida.
Avaliações dos hóspedes relacionadas
10
Sharon Page
15 de jul. de 2025
·
A estadia foi de 5 noites
Took my mum for 5 nights, all the staff were welcoming and professional, amazing atmosphere, wonderful food, beautiful location
Took my mum for 5 nights, all the staff were welcoming and professional, amazing atmosphere, wonderful food, beautiful location
10
david
18 de out. de 2023
·
A estadia foi de 3 noites
Great location, friendly staff, family room with balcony at front of hotel very nice
Great location, friendly staff, family room with balcony at front of hotel very nice
8
Neil
19 de mai. de 2023
·
A estadia foi de 2 noites
Nicely located away from the busy town. Was clean and tidy. Friendly staff and good facilities. Popular events location, we observed.
Nicely located away from the busy town. Was clean and tidy. Friendly staff and good facilities. Popular events location, we observed.
8
Roy
13 de jul. de 2025
·
A estadia foi de 2 noites
Old facade, but rooms have been refurbished to a good standard. The rest of the interior has retained some of its 1920's charm. Staff are helpful and hotel is well positioned with wonderful sea views. Beware that if you book through Expedia parking at the hotel is not free. I would in future book direct as the hotel will match the Expedia price and you can take advantage of the free parking which saves £12 a day.
Old facade, but rooms have been refurbished to a good standard. The rest of the interior has retained some of its 1920's charm. Staff are helpful and hotel is well positioned with wonderful sea views. Beware that if you book through Expedia parking at the hotel is not free. I would in future book direct as the hotel will match the Expedia price and you can take advantage of the free parking which saves £12 a day.
10
Graeme
22 de nov. de 2025
·
A estadia foi de 1 noite
My partner and I had a fantastic stay at the Cumberland. We were in Bournemouth for a concert and this hotel was ideal as it was close to the venue and had a good location overlooking the bay. Our room was comfortable and good value but what really stood out was how good the staff were. Lisa made us feel welcome and gave us some great advice on the facilities and the waiters and managers were friendly and attentive. Breakfast was very nice and we enjoyed the outside and inside pools, as well as the sauna during our short stay.
My partner and I had a fantastic stay at the Cumberland. We were in Bournemouth for a concert and this hotel was ideal as it was close to the venue and had a good location overlooking the bay. Our room was comfortable and good value but what really stood out was how good the staff were. Lisa made us feel welcome and gave us some great advice on the facilities and the waiters and managers were friendly and attentive. Breakfast was very nice and we enjoyed the outside and inside pools, as well as the sauna during our short stay.
8
Mia
15 de jul. de 2024
·
A estadia foi de 2 noites
Good location for the beach. 7min walk to where you get down to the beach. Hotel building is old, so rooms could do some renovation. Thin walls, you can hear your next door neighbours, so remember to bring your ear plugs! Outdoor pool is a plus! Food was good. Staff was friendly and welcoming. You can use the indoor pool for free at the next door hotel, but their staff were not friendly or helpful at all.
Good location for the beach. 7min walk to where you get down to the beach. Hotel building is old, so rooms could do some renovation. Thin walls, you can hear your next door neighbours, so remember to bring your ear plugs! Outdoor pool is a plus! Food was good. Staff was friendly and welcoming. You can use the indoor pool for free at the next door hotel, but their staff were not friendly or helpful at all.
8
Karen
21 de out. de 2024
·
A estadia foi de 3 noites
Easy to walk from the railway station, I enjoyed the cliff top location, 20 minute walk to Bournemouth centre in one direction, Boscombe the other way, Reception staff were very nice, I was given a complimentary room upgrade which was very much appreciated Didnt have breakfast so unable to comment on food I had a very enjoyable stay
Easy to walk from the railway station, I enjoyed the cliff top location, 20 minute walk to Bournemouth centre in one direction, Boscombe the other way, Reception staff were very nice, I was given a complimentary room upgrade which was very much appreciated Didnt have breakfast so unable to comment on food I had a very enjoyable stay
8
Christine
31 de jul. de 2023
·
A estadia foi de 2 noites
Like the outdoor pool and great location for walking into Bournemouth in the evening. Breakfast was good.
Like the outdoor pool and great location for walking into Bournemouth in the evening. Breakfast was good.
8
Maria
10 de jul. de 2023
·
A estadia foi de 3 noites
I like this Hotel. Nice location near seaside. With pool. Elegant style.
I like this Hotel. Nice location near seaside. With pool. Elegant style.
8
Nicola
2 de mar. de 2025
·
A estadia foi de 2 noites
Fantastic location right on the beach. Sea view room worth the extra. Staff were very attentive, wonderfully cheerful & nothing was too much trouble. The room was well equipped, almost too much furniture, & the only criticism was that the mattress needs replacing & was too soft & lumpy. The bathroom was large & well equipped, the small fridge was very useful. Ventana restaurant was superb, delicious food & very good value.
Fantastic location right on the beach. Sea view room worth the extra. Staff were very attentive, wonderfully cheerful & nothing was too much trouble. The room was well equipped, almost too much furniture, & the only criticism was that the mattress needs replacing & was too soft & lumpy. The bathroom was large & well equipped, the small fridge was very useful. Ventana restaurant was superb, delicious food & very good value.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O pequeno-almoço e os restaurantes no local recebem elogios frequentes pela qualidade e valor, e os cocktails são populares. Os pontos negativos ocasionais incluem opções limitadas em alguns momentos, vinho de má qualidade, serviço de bar lento ou problemas de reserva/disponibilidade.
Avaliações dos hóspedes relacionadas
8
Rob
22 de out. de 2023
·
A estadia foi de 2 noites
This hotel is easy walking distance from the town. We attended a function and the food was good but very disappointed about the wine, ordered a merlot and Shiraz at £25 each and were both undrinkable possibly the worst wines I have ever tasted. The rooms were nice and clean and the staff were fantastic. Water pressure not so fantastic the shower was more of a dribble than a shower.
This hotel is easy walking distance from the town. We attended a function and the food was good but very disappointed about the wine, ordered a merlot and Shiraz at £25 each and were both undrinkable possibly the worst wines I have ever tasted. The rooms were nice and clean and the staff were fantastic. Water pressure not so fantastic the shower was more of a dribble than a shower.
8
Sukie
6 de abr. de 2024
·
A estadia foi de 2 noites
Rooms need a little updating the food was amazing.
Rooms need a little updating the food was amazing.
8
Karen
27 de jun. de 2025
·
A estadia foi de 1 noite
Have stayed here quite a few times now and as usual the staff were efficient and the food in mirabelle restaurant excellent although a bit less choice at breakfast than previously- ie fresh fruit, yoghurt selection. Stair carpet needs replacing as very worn in places, covered by black tape and lounge furniture tatty although still comfortable. Would happily return though
Have stayed here quite a few times now and as usual the staff were efficient and the food in mirabelle restaurant excellent although a bit less choice at breakfast than previously- ie fresh fruit, yoghurt selection. Stair carpet needs replacing as very worn in places, covered by black tape and lounge furniture tatty although still comfortable. Would happily return though
10
Graeme
22 de nov. de 2025
·
A estadia foi de 1 noite
My partner and I had a fantastic stay at the Cumberland. We were in Bournemouth for a concert and this hotel was ideal as it was close to the venue and had a good location overlooking the bay. Our room was comfortable and good value but what really stood out was how good the staff were. Lisa made us feel welcome and gave us some great advice on the facilities and the waiters and managers were friendly and attentive. Breakfast was very nice and we enjoyed the outside and inside pools, as well as the sauna during our short stay.
My partner and I had a fantastic stay at the Cumberland. We were in Bournemouth for a concert and this hotel was ideal as it was close to the venue and had a good location overlooking the bay. Our room was comfortable and good value but what really stood out was how good the staff were. Lisa made us feel welcome and gave us some great advice on the facilities and the waiters and managers were friendly and attentive. Breakfast was very nice and we enjoyed the outside and inside pools, as well as the sauna during our short stay.
8
Cheryl
28 de jul. de 2025
·
A estadia foi de 2 noites
Very comfortable bed and pillows. Seating in main lounge too low for my mobility but other areas ideal. Seating in Ventana restaurant, too low again. For a four star establishment, bedroom furniture needs updating and lining in my bedroom curtains very badly ripped and needs replacing. Breakfast has superb choice and the one evening meal we had was really lovely. Great bar and choice of drinks. Good staff all round.
Very comfortable bed and pillows. Seating in main lounge too low for my mobility but other areas ideal. Seating in Ventana restaurant, too low again. For a four star establishment, bedroom furniture needs updating and lining in my bedroom curtains very badly ripped and needs replacing. Breakfast has superb choice and the one evening meal we had was really lovely. Great bar and choice of drinks. Good staff all round.
10
Janet
10 de mar. de 2024
·
A estadia foi de 1 noite
We had an excellent family room, a huge bathroom with a walk-in shower, all very clean, all the toiletries we needed, also ample tea and coffee making facilities, biscuits provided. The evening meal for 4 in the Mirabelle restaurant was absolutely delicious, although a little pricey, but worth it. All the staff were very efficient and friendly.I would definitely recommend
We had an excellent family room, a huge bathroom with a walk-in shower, all very clean, all the toiletries we needed, also ample tea and coffee making facilities, biscuits provided. The evening meal for 4 in the Mirabelle restaurant was absolutely delicious, although a little pricey, but worth it. All the staff were very efficient and friendly.I would definitely recommend
10
matt
3 de ago. de 2025
·
A estadia foi de 2 noites
Wonderful Family Stay – Highly Recommend! We had a fantastic two-night family break at the Cumberland Hotel. We booked a family room with a king-size bed and bunk beds, and used Tesco Clubcard points which was a great bonus. We arrived just before check-in, easily found parking, and were warmly welcomed. Although our room wasn’t quite ready, we were invited to use the outdoor pool – a real treat on a sunny day! The pool was clean, well-staffed, and perfect for families. Huge thanks to Ali and Sophia, who looked after us for the whole trip with big smiles and great service. Our sea-view family room was spacious, spotless, and freshly decorated. The view from the balcony was stunning, and the in-room fridge was a brilliant touch for families. The bathroom was modern, though the shower pressure could be improved. Breakfast was another highlight. The buffet was hot, fresh, and constantly topped up. Franck, (age 82 was a gem) who served us, was an absolute star – even warming pancakes for our girls! The Friday night fireworks was amazing! A great bonus: guests can use facilities at other Oceana hotels. We enjoyed both outdoor pools and even used the indoor pool next door. Classic, friendly service like this is rare – every member of staff was lovely, a real credit to the team. We had a brilliant holiday and can’t wait to return!
Wonderful Family Stay – Highly Recommend! We had a fantastic two-night family break at the Cumberland Hotel. We booked a family room with a king-size bed and bunk beds, and used Tesco Clubcard points which was a great bonus. We arrived just before check-in, easily found parking, and were warmly welcomed. Although our room wasn’t quite ready, we were invited to use the outdoor pool – a real treat on a sunny day! The pool was clean, well-staffed, and perfect for families. Huge thanks to Ali and Sophia, who looked after us for the whole trip with big smiles and great service. Our sea-view family room was spacious, spotless, and freshly decorated. The view from the balcony was stunning, and the in-room fridge was a brilliant touch for families. The bathroom was modern, though the shower pressure could be improved. Breakfast was another highlight. The buffet was hot, fresh, and constantly topped up. Franck, (age 82 was a gem) who served us, was an absolute star – even warming pancakes for our girls! The Friday night fireworks was amazing! A great bonus: guests can use facilities at other Oceana hotels. We enjoyed both outdoor pools and even used the indoor pool next door. Classic, friendly service like this is rare – every member of staff was lovely, a real credit to the team. We had a brilliant holiday and can’t wait to return!
6
Amrick
7 de jul. de 2024
·
A estadia foi de 2 noites
On my first night there were no towels in my room. On the website i booked a modern plush looking room. My actual room was nothing like the one shown. The net curtain in my room was ripped. Then came the worst part. The following day i asked where i could get some lunch and was pointed to the restaurant. When I tried to go in i was refused entry despite telling the man that i was staying at the hotel. The restaurant was empty but i was told all tables were pre booked and i could go to the bar instead! No one had told me that i had to make a booking to get some lunch. It was empty and i only wanted something simple. None of the staff or management showed any level of empathy or customer relations skills.i travel round the world staying in some of the best hotels. And sadly i didn't feel made welcome here. Won't be coming back or recommending to my colleagues in the world of show business.
On my first night there were no towels in my room. On the website i booked a modern plush looking room. My actual room was nothing like the one shown. The net curtain in my room was ripped. Then came the worst part. The following day i asked where i could get some lunch and was pointed to the restaurant. When I tried to go in i was refused entry despite telling the man that i was staying at the hotel. The restaurant was empty but i was told all tables were pre booked and i could go to the bar instead! No one had told me that i had to make a booking to get some lunch. It was empty and i only wanted something simple. None of the staff or management showed any level of empathy or customer relations skills.i travel round the world staying in some of the best hotels. And sadly i didn't feel made welcome here. Won't be coming back or recommending to my colleagues in the world of show business.
4
Manikar
31 de ago. de 2024
·
A estadia foi de 2 noites
Dining options are very limited. Lift is very small. The facilities are not good.
Dining options are very limited. Lift is very small. The facilities are not good.
8
Nicola
2 de mar. de 2025
·
A estadia foi de 2 noites
Fantastic location right on the beach. Sea view room worth the extra. Staff were very attentive, wonderfully cheerful & nothing was too much trouble. The room was well equipped, almost too much furniture, & the only criticism was that the mattress needs replacing & was too soft & lumpy. The bathroom was large & well equipped, the small fridge was very useful. Ventana restaurant was superb, delicious food & very good value.
Fantastic location right on the beach. Sea view room worth the extra. Staff were very attentive, wonderfully cheerful & nothing was too much trouble. The room was well equipped, almost too much furniture, & the only criticism was that the mattress needs replacing & was too soft & lumpy. The bathroom was large & well equipped, the small fridge was very useful. Ventana restaurant was superb, delicious food & very good value.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Andy
22 de dez. de 2025
·
A estadia foi de 1 noite
presidential suite was big
presidential suite was big
10
Tracy
27 de nov. de 2025
·
A estadia foi de 1 noite
Amazing staff who went out of their way to help us with an issue. Friendly and always on hand to help. Huge to praise to Lisa and Ali.
Amazing staff who went out of their way to help us with an issue. Friendly and always on hand to help. Huge to praise to Lisa and Ali.
10
Graeme
22 de nov. de 2025
·
A estadia foi de 1 noite
My partner and I had a fantastic stay at the Cumberland. We were in Bournemouth for a concert and this hotel was ideal as it was close to the venue and had a good location overlooking the bay. Our room was comfortable and good value but what really stood out was how good the staff were. Lisa made us feel welcome and gave us some great advice on the facilities and the waiters and managers were friendly and attentive. Breakfast was very nice and we enjoyed the outside and inside pools, as well as the sauna during our short stay.
My partner and I had a fantastic stay at the Cumberland. We were in Bournemouth for a concert and this hotel was ideal as it was close to the venue and had a good location overlooking the bay. Our room was comfortable and good value but what really stood out was how good the staff were. Lisa made us feel welcome and gave us some great advice on the facilities and the waiters and managers were friendly and attentive. Breakfast was very nice and we enjoyed the outside and inside pools, as well as the sauna during our short stay.
2
faheem
3 de nov. de 2025
·
A estadia foi de 3 noites
Old and tied hotel. Desperately in need od renovations,images online do not repesent current condition of the hotel.
Old and tied hotel. Desperately in need od renovations,images online do not repesent current condition of the hotel.
6
Angela
23 de set. de 2025
·
A estadia foi de 1 noite
I booked the hotel for the indoor pool. Sadly the pool is in the hotel next door there were no signs to find it so I had to ask another guest who was also going to use it. It was raining and extremely windy so I wasn’t impressed at having to go outside to get to it. The pool is in a basement & There was a children swimming class being given the instructor was extremely LOUD & it eco to the extent it was uncomfortable The water was COLD and pool roped off so swimming wasn’t pleasant I only stayed in 10 minutes. The changing room didn’t have any bags for my wet swim suit so once the hotel took the towel off me what was I supposed to do my swim suit. My room has the metal extraction running up outside and it was noisy & the smells of food was too much as I couldn’t shut the window as the handle had been locked & no key in the room. The mattress sloped to one side from use of the one side so you find yourself rolling to that side, All 4 pillows were different on the bed. The stair carpet is stuck with tape trying to cover up holes from wear n tear on most floors and some holes not covered at all anyone in heels would need tobe carful. I was on the 3rd floor so saw quite a lot of this.
I booked the hotel for the indoor pool. Sadly the pool is in the hotel next door there were no signs to find it so I had to ask another guest who was also going to use it. It was raining and extremely windy so I wasn’t impressed at having to go outside to get to it. The pool is in a basement & There was a children swimming class being given the instructor was extremely LOUD & it eco to the extent it was uncomfortable The water was COLD and pool roped off so swimming wasn’t pleasant I only stayed in 10 minutes. The changing room didn’t have any bags for my wet swim suit so once the hotel took the towel off me what was I supposed to do my swim suit. My room has the metal extraction running up outside and it was noisy & the smells of food was too much as I couldn’t shut the window as the handle had been locked & no key in the room. The mattress sloped to one side from use of the one side so you find yourself rolling to that side, All 4 pillows were different on the bed. The stair carpet is stuck with tape trying to cover up holes from wear n tear on most floors and some holes not covered at all anyone in heels would need tobe carful. I was on the 3rd floor so saw quite a lot of this.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
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Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-04: 109.40510810394287USD
- 2026-09-05: 135.84405054626464USD
- 2026-09-06: 95.18713787078858USD
- 2026-09-07: 171.31585698242188USD
- 2026-09-08: 200.22230480346678USD
- 2026-09-09: 200.48470790710448USD
- 2026-09-10: 106.09676798095703USD
- 2026-09-11: 126.85145879211426USD
- 2026-09-12: 131.97621426696776USD
- 2026-09-13: 97.79280937347411USD
- 2026-09-14: 114.90235299835204USD
- 2026-09-15: 146.68658683929442USD
- 2026-09-16: 156.49264239196776USD
- 2026-09-17: 161.75121334838866USD
- 2026-09-18: 112.06937593688964USD
- 2026-09-19: 127.07712510681152USD
- 2026-09-20: 92.88847463226318USD
- 2026-09-21: 108.86337780914306USD
- 2026-09-22: 111.00071284790039USD
- 2026-09-23: 101.73937367248536USD
- 2026-09-24: 101.74461925354004USD
- 2026-09-25: 102.69452132415772USD
- 2026-09-26: 122.17279036560059USD
- 2026-09-27: 72.78348270568847USD
- 2026-09-28: 97.79280937347411USD
- 2026-09-29: 97.79280937347411USD
- 2026-09-30: 97.79280937347411USD
- 2026-10-01: 97.79280937347411USD
- 2026-10-02: 117.40189895324707USD
- 2026-10-03: 112.50581359710694USD
- 2026-10-04: 97.0213456665039USD
- 2026-10-05: 97.0213456665039USD
- 2026-10-06: 91.19424055938721USD
- 2026-10-07: 96.05021316986084USD
- 2026-10-08: 97.0213456665039USD
- 2026-10-09: 113.24054937591552USD
- 2026-10-10: 134.71833290252687USD
- 2026-10-11: 96.05021316986084USD
- 2026-10-12: 97.0213456665039USD
- 2026-10-13: 103.71437038269043USD
- 2026-10-14: 103.54165608215332USD
- 2026-10-15: 96.05021316986084USD
- 2026-10-16: 112.06937593688964USD
- 2026-10-17: 154.77274750366212USD
- 2026-10-18: 107.83239961242676USD
- 2026-10-19: 107.83239961242676USD
- 2026-10-20: 107.83239961242676USD
- 2026-10-21: 107.83239961242676USD
- 2026-10-22: 97.0213456665039USD
- 2026-10-23: 112.06937593688964USD
- 2026-10-24: 117.40189895324707USD
- 2026-10-25: 96.21213504180908USD
- 2026-10-26: 96.05021316986084USD
- 2026-10-27: 98.46060196838378USD
- 2026-10-28: 98.46060196838378USD
- 2026-10-29: 97.78377137908936USD
- 2026-10-30: 109.07589472808837USD
- 2026-10-31: 112.06937593688964USD
- 2026-11-01: 97.0213456665039USD
- 2026-11-02: 98.1610810623169USD
- 2026-11-03: 96.05021316986084USD
- 2026-11-04: 98.41703351898194USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática. A sauna, o centro de fitness e a piscina interior do The SunCliff Hotel estão encerrados de 29 de janeiro de 2027 a 1 de fevereiro de 2027.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- É possível efetuar transações sem numerário
- O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Os hóspedes têm acesso à piscina interior, à sauna e às comodidades de fitness no The SunCliff Hotel,, localizado ao lado.
- A piscina exterior está aberta das 8h às 16h30 para nadar em águas frias nos meses de inverno (outubro-abril). A piscina é aquecida apenas do final da primavera ao verão.
- De acordo com a política deste alojamento, serão recusadas certas reservas que tenham em vista a realização de eventos ou festas para grupos, incluindo despedidas de solteiro.
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Algumas instalações poderão ter acesso restrito. Contacte o alojamento para obter mais informações, utilizando os contactos que constam na sua confirmação de reserva.
- Disponibilização de opções de pagamento sem numerário em todas as transações.
- Tarifa de pequeno-almoço buffet: 15.95 GBP por adulto e 7.95 GBP por criança (valores aproximados)
- Tarifa de estacionamento: 12.00 GBP por noite
- Taxa de check-out tardio: 20.00 GBP (sujeito a disponibilidade)
- Berço: 6.0 GBP por noite
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Estacionamento
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Limpeza a seco
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Sauna
Spa/Health club
Tratamentos corporais
Tratamentos de beleza
Bar junto à piscina
Almoços embalados
Pequeno-almoço no quarto
Sala familiar
Beach Sun Loungers
Snack Bar/Deli
Serviços
Centro de negócios
Limpeza a seco
Serviços de limpeza
Instalações para banquetes
Depósito de bagagem
Área designada para fumadores
Check-in/check-out expresso
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Campo de golfe (na proximidade)
Praia (na proximidade)
Andar de bicicleta
Bilhar
Pesca
Andar a cavalo
Caminhada
Piscina interior
Piscina exterior
Piscina exterior aquecida
Pool (Indoor)
Mobiliário de exterior
Pool (Seasonal Outdoor)
Ténis de mesa
Terraço
Fitness Center (nearby)
Estacionamento
Estacionamento
Estação de carregamento para automóveis elétricos
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito