Durley Dean

The hotel did not live up to its 4-star rating. The bar was closed when we returned after dinner (11 pm) to have a drink. The coffee machine was cleaned so no coffee available. The drinking chocolate machine broken down so manually made with water. The sauna was barely warm and no steam room. One reception staff was rude to a customer checking in, the bathrooms were way out of date. Breakfast was at an additional charge but good. No help given us as we struggled up the stairs to check in. I do not recommend this hotel. Sandra Seldon Devizes Wilts

Our room was quite small and so was the ensuite. The bed was very high up! It was comfortable enough, but there was only one pillow per person. Towels in ensuite quite thin. Really lovely and quiet, even though we kept our window open. Breakfast was okay, not much choice for vegetarians. Location of hotel is great. Walk down passed the hotel car park and you are on the path overlooking the sea in minutes. The Durley Dean is a beautiful building. The inside is reminiscent of traditional hotels of day's gone by. All perfectly adequate for a holiday by the sea.

The family room was very large with a separate kids room with 2 bunk beds and a tv. The room had a faint smell of smoke and the building was a little dated. But very comfortable

Hotel needs a good spruce up....but was OK as a budget booking. Shower was so powerful it almost ripped my skin off. Things need fixing and upgrading....bathtub, carpets. Beds need to be firmer. But otherwise as a budget booking, got what I paid for. Reception person wasn't particularly pleasant on arrival.

Overall room was clean.... But lying in bed you could see cobwebs inside curtain rail housing...