The Gonville Hotel, a member of Radisson Individuals

I really like the Gonville, but too many niggles spoiled this visit. 1/ no one picked up the phone when I rang ahead in the afternoon. 2/ no hot water on arrival. 3/ strange mechanical noise at night required earplugs 4/ still no hot water the next day. I would go back, but they won’t get many chances like this.

It was fine- overpriced. Shower had to be fixed bc it didn’t drain.

We booked this as a last minute deal, myself, my girlfriend and our 3 month old. We had been to Cambridge before and this hotel is in an excellent location. Important to mention we booked this through Hotels.com. Before arriving I asked for a cot in the room and also confirmed this on the app. We also did this for room service. This cot did NOT turn up. As we had a basinet this was not the end of the world. The hotel room is not well equipped. We had to ask for an iron and iron board but this did not turn up within the 45 minutes we waited. This hotel does not provide a fridge, dressing gowns or slippers. Finally, we were there when there was a wedding. This was fine, however if I knew a couple has an infant baby I would not put this room as close to the music as possible. Not the end of the world if we did not have a baby but was difficult to put him to sleep. Overall, this was disappointing. I may stay again but in my opinion you have better options in Cambridge.

The hotel was welcoming. The staff were friendly and helpful. Breakfast was high quality. Having on site parking was good (but expensive at £28 per night).The bed was comfortable. The only negatives were that the wardrobe hanging space was too small (it was awkward to hang clothes 'sideways on`; you could not hang a long dress in it) and there was insufficient drawer storage space.

Breakfast excellent good choice. Check in was excellent and all staff members very helpful.