Marriott Cancun, An All-Inclusive Resort
US$ 327
/noite
Média para setembro
Preços para Marriott Cancun, An All-Inclusive Resort
Selecione datas para ver preços e disponibilidade
US$ 327
/noite
Média para setembro
Preços médios mensais
Em Marriott Cancun, An All-Inclusive Resort, o preço por noite é, em média, US$ 327 no mês mais barato (setembro) e US$ 646 no mês mais caro (dezembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 558 |
| fevereiro | US$ 517 |
| março | US$ 508 |
| abril | US$ 465 |
| maio | US$ 430 |
| junho | US$ 421 |
| julho | US$ 437 |
| agosto | US$ 402 |
| setembro | US$ 327 |
| outubro | US$ 357 |
| novembro | US$ 433 |
| dezembro | US$ 646 |
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set. · US$ 327
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Mais caro: dezembro (aprox. US$ 646)
Mais barato: setembro (aprox. US$ 327)
Sobre este alojamento
E porque não desfrutar de massagens, tratamentos corporais e tratamentos faciais? Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 2 piscinas exteriores, um parque aquático grátis e um health club. As facili...
Comodidades
E porque não desfrutar de massagens, tratamentos corporais e tratamentos faciais? Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 2 piscinas exteriores, um parque aquático grátis e um health club. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e uma sala de jogos.
Comodidades para negócios
As principais comodidades incluem Check-in rápido, registo de saída rápido e um serviço de limpeza a seco. Planeia um evento em Cancún? Este alojamento dispõe de uma zona para conferências e de 4 salas de reuniões, com uma área total de 12 metros quadrados. O alojamento conta com transporte de/para o aeroporto e transporte de/para a estação rodoviária (sobretaxa).
Restaurante
Relaxe com uma bebida refrescante no bar junto à piscina ou num dos 2 bares/lounges.
Quartos
Sinta-se em casa num dos 450 quartos, com um minibar e um televisor LCD. As unidades contam com uma varanda ou pátio interior. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho privativas têm artigos de higiene grátis e secadores de cabelo.
Localização
Com uma estadia Marriott Cancun Resort em Cancún (Zona Hotelera), ficará a 3 minuto(s) de carro de Campo de Golfe Iberostar Cancún e a 7 minuto(s) de Playa Delfines. Este alojamento com tudo incluído está a 4 km (2,5 mi) de Centro Comercial La Isla e a 10,4 km (6,4 mi) de Playa Langosta.
O que há nas proximidades
Lagoa Nichupté(0.2 milhas)
Aquaworld(0.3 milhas)
Playa Ballenas(0.5 milhas)
Oasis Arena(0.8 milhas)
San Miguelito(0.9 milhas)
Museo Maya de Cancún(1.1 milhas)
Campo de Golfe Iberostar Cancún(1.2 milhas)
Centro Comercial Luxury Avenue(1.2 milhas)
Kukulcan Plaza(1.2 milhas)
Playa Marlín(1.6 milhas)
Praias da Zona Hoteleira(1.6 milhas)
Museo Sensorial del Tequila(1.8 milhas)
El Sol de Cancún(1.9 milhas)
Centro Comercial La Isla(1.9 milhas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancun y Punta Nizuc(2 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(10.8 milhas)
Aeroporto Internacional de Tulum (TQO)(107.1 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Serviço de quartos
Balcão de turismo
Localização
Boulevard Kukulcan Retorno CHAC L-41, Avenida Kukulkan, Cancún, Benito Juárez, Estado de Quintana Roo, México
Lagoa Nichupté (0.2 milhas)
Aquaworld (0.3 milhas)
Playa Ballenas (0.5 milhas)
Oasis Arena (0.8 milhas)
San Miguelito (0.9 milhas)
Museo Maya de Cancún (1.1 milhas)
Opções de quartos
7
Ocean View, Guest Room, 2 Double Beds
Detalhes do quarto
2 Camas De Casal
Dormidas 4
420 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
11
Suite Presidencial, 1 cama de casal
Detalhes do quarto
1 Cama De Casal
Dormidas 4
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
10
Ocean View, Guest Room, 1 King Bed
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
423 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
7
Quarto, 2 camas de casal, vista parcial para o oceano (Guest Room)
Detalhes do quarto
2 Camas De Casal
Dormidas 4
423 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
5
Suite, 1 quarto (Magna Suite, 1 King Bed)
Detalhes do quarto
1 Cama De Casal
Dormidas 4
588 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
7
Partial Ocean View, Guest Room, 1 King Bed
Detalhes do quarto
1 Cama De Casal
Dormidas 4
423 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
5
Caribbean Suite, 1 Bedroom Suite, 1 King Bed
Detalhes do quarto
1 Cama De Casal
Dormidas 4
588 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
7
Ocean Front View, Guest Room, 1 King Bed
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
423 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
7
Resort View, Guest Room, 1 King Bed
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
423 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
6
Ocean Front View, Guest Room, 2 Double Beds
Detalhes do quarto
2 Camas De Casal
Dormidas 4
420 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
5
Suite (Executive Suite,Junior Suite,1KingBed)
Detalhes do quarto
1 Cama De Casal
Dormidas 4
588 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
6
Quarto, 1 cama de casal, varanda, vista para o resort (Guest Room)
Detalhes do quarto
1 Cama De Casal
Dormidas 4
423 ft²
Varanda ou TerraçoAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
Avaliações dos hóspedes sobre Marriott Cancun, An All-Inclusive Resort
8.8
Fabuloso
Com base em 1.008 avaliações verificadas
Quem se hospeda aqui?
Negócios
7%
Casal
37%
Família
40%
Grupos
10%
Individual
3%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Marriott Cancun, An All-Inclusive Resort, os hóspedes destacam consistentemente a simpatia genuína da equipe e espaços muito limpos e recentemente renovados, com um ambiente voltado para famílias, atividades para crianças e piscinas e vistas para o mar atraentes, criando uma base relaxante e confortável para umas férias na praia.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Marriott Cancun, An All-Inclusive Resort, os hóspedes destacam consistentemente a simpatia genuína da equipe e espaços muito limpos e recentemente renovados, com um ambiente voltado para famílias, atividades para crianças e piscinas e vistas para o mar atraentes, criando uma base relaxante e confortável para umas férias na praia.
O feedback sobre a comida é variado: muitos apreciam os diversos restaurantes e bons coquetéis, enquanto outros mencionam a variedade limitada para certas dietas, a ausência de buffet de almoço ou jantar, a dificuldade em conseguir reservas para o jantar e a qualidade irregular ou bebidas não premium diluídas. As instalações recebem elogios, mas as reclamações recorrentes incluem uma disputa diária por espreguiçadeiras e cadeiras na piscina e na praia, uma praia que pode parecer estreita ou rochosa com algas marinhas e entretenimento noturno que é calmo ou limitado. Os quartos são confortáveis e modernos, embora alguns hóspedes relatem barulho através de portas comunicantes ou do átrio, layouts menores ou decepções na alocação de vista e problemas ocasionais de manutenção ou tecnologia. Espere uma estadia limpa, amigável e voltada para a família, com um ambiente mais tranquilo.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Os jardins renovados, com várias piscinas, uma área para adultos e um clube infantil popular, atraem famílias. Os pontos negativos mencionados nas avaliações incluem piscinas lotadas com poucas espreguiçadeiras e sombra, uma praia estreita ou rochosa e entretenimento noturno limitado ou discreto.
Avaliações dos hóspedes relacionadas
10
carl
1 de abr. de 2025
·
A estadia foi de 8 noites
The property was very clean and safe. The food was 8/10 but most of the time 10. The pool situation for getting a lounger was terrible and had to be there at 6am to get a sun bed,it was spring break so maybe thats why. But overall it’s a great place and Jesus the waiter was great for breakfast
The property was very clean and safe. The food was 8/10 but most of the time 10. The pool situation for getting a lounger was terrible and had to be there at 6am to get a sun bed,it was spring break so maybe thats why. But overall it’s a great place and Jesus the waiter was great for breakfast
8
Iliana I
1 de jul. de 2025
·
A estadia foi de 5 noites
Marriot did great in the renovations! Staff is always with a smile and ready to help out! Food delicious, beach not the best but we cannot do anything with mother nature!
Marriot did great in the renovations! Staff is always with a smile and ready to help out! Food delicious, beach not the best but we cannot do anything with mother nature!
4
Sergey
19 de dez. de 2024
·
A estadia foi de 6 noites
Property is remodeled but not completely, so you still see some things that are super old and others that are new. If you get a room with the door to the main hall the noise will be pretty significant, past 11pm. Cleanliness of main areas is good, but restrooms were ok, some bad (by pool). Really big negatives: 1) slides, lazy river and kids water area are not heated, water is much colder than pool and on top of it the whole area is in the shade aside from mornings. We were there for a week and saw maybe 5 different people in the area, zero kids in the kids area. Keep in mind if you have kids. 2) food is bad, I’d say 2/5. 3 people out of our party of 5 got sick. I have a very strong stomach and I was out of commission for a day. By the 3rd day you realize every meal besides breakfast is going to be subpar, even for all inclusive standards. If you normally live off hot pockets, reheated wings and Fanta maybe you’ll be delighted in the food. Only respectably good place was the Japanese restaurant where the chef prepares it in front of you. 3) no kids area/playground. What’s advertised is actually a babysitting service, so if you’re not dropping your kids off they can’t actually play there, major bust. 4) Nothing to do in the evenings, sure they have some singer or musician in the grand hall some days so you can sit and enjoy for a bit but that’s it. The arcade “sports bar” has 3 video games from 2005 and some hoops games that weren’t working.
Property is remodeled but not completely, so you still see some things that are super old and others that are new. If you get a room with the door to the main hall the noise will be pretty significant, past 11pm. Cleanliness of main areas is good, but restrooms were ok, some bad (by pool). Really big negatives: 1) slides, lazy river and kids water area are not heated, water is much colder than pool and on top of it the whole area is in the shade aside from mornings. We were there for a week and saw maybe 5 different people in the area, zero kids in the kids area. Keep in mind if you have kids. 2) food is bad, I’d say 2/5. 3 people out of our party of 5 got sick. I have a very strong stomach and I was out of commission for a day. By the 3rd day you realize every meal besides breakfast is going to be subpar, even for all inclusive standards. If you normally live off hot pockets, reheated wings and Fanta maybe you’ll be delighted in the food. Only respectably good place was the Japanese restaurant where the chef prepares it in front of you. 3) no kids area/playground. What’s advertised is actually a babysitting service, so if you’re not dropping your kids off they can’t actually play there, major bust. 4) Nothing to do in the evenings, sure they have some singer or musician in the grand hall some days so you can sit and enjoy for a bit but that’s it. The arcade “sports bar” has 3 video games from 2005 and some hoops games that weren’t working.
6
Pawel
10 de abr. de 2025
·
A estadia foi de 7 noites
The food quality is good, but the restaurants are small, especially during the morning breakfast rush. There also is no buffet options for diner. Beach is nice, and the sea weed is being cleaned up every morning, but there are large rocks right at the shore, which make it difficult do walk into the ocean and once the waves get a little larger, it is impossible to get into the water. The pool is ok, but again the area around the pool is small, and you have to get up really, really early to reserve a spot to sit. The evening entertainment in comparison to some of our other vacations is poor, and if someone is looking to do dancing in the evening, there is no option for that either.
The food quality is good, but the restaurants are small, especially during the morning breakfast rush. There also is no buffet options for diner. Beach is nice, and the sea weed is being cleaned up every morning, but there are large rocks right at the shore, which make it difficult do walk into the ocean and once the waves get a little larger, it is impossible to get into the water. The pool is ok, but again the area around the pool is small, and you have to get up really, really early to reserve a spot to sit. The evening entertainment in comparison to some of our other vacations is poor, and if someone is looking to do dancing in the evening, there is no option for that either.
8
Marc
30 de mar. de 2025
·
A estadia foi de 4 noites
Nice property overall, best suited for families. Staff excellent! Food good. Rooms overall very good. Room fridge has only beer/soda. Beach is very narrow, seemed to be narrowest part of beach as we walked up and down. Overall a 4/5
Nice property overall, best suited for families. Staff excellent! Food good. Rooms overall very good. Room fridge has only beer/soda. Beach is very narrow, seemed to be narrowest part of beach as we walked up and down. Overall a 4/5
10
Yifu
16 de mar. de 2025
·
A estadia foi de 5 noites
Not enough chairs around the pool.
Not enough chairs around the pool.
8
Jose Eleazar
7 de jul. de 2025
·
A estadia foi de 5 noites
Beautiful property. The restaurants were 4 star quality. Service was great. Lazy river was nice, though very small. The kids water park with slides is also small, but very nice is you have small kids. Pool area is very small with only one main pool and a smaller adults only pool which are close to each other. No options if you prefer a quiet pool. The floor in the pool area is also pale and there are not many trees around. Sunglasses are essential. The fitness room is nice, but very few weight machines. If you like the beach, the hotel does not have a beach area to speak of. The beach chairs are instead placed on a deck close to the pool area. However, the beach is public and you can walk up and down to find a better area. Room is spacious and clean. However, I do not care for a shower where there is no door to close. It gets very messy. Overall, I would consider staying here again.
Beautiful property. The restaurants were 4 star quality. Service was great. Lazy river was nice, though very small. The kids water park with slides is also small, but very nice is you have small kids. Pool area is very small with only one main pool and a smaller adults only pool which are close to each other. No options if you prefer a quiet pool. The floor in the pool area is also pale and there are not many trees around. Sunglasses are essential. The fitness room is nice, but very few weight machines. If you like the beach, the hotel does not have a beach area to speak of. The beach chairs are instead placed on a deck close to the pool area. However, the beach is public and you can walk up and down to find a better area. Room is spacious and clean. However, I do not care for a shower where there is no door to close. It gets very messy. Overall, I would consider staying here again.
10
Johanna
1 de abr. de 2025
·
A estadia foi de 5 noites
The staff is amazing. It's a great place to go with kids. The kids' camp is wonderful.
The staff is amazing. It's a great place to go with kids. The kids' camp is wonderful.
8
Luis Alejandro
8 de jul. de 2025
·
A estadia foi de 4 noites
Checkin process was a bit slow. But the place is great for families, great entertainment, and lots of food options. The only other thing is the pool gets crowded. We were at about 60% and it seemed to be full.
Checkin process was a bit slow. But the place is great for families, great entertainment, and lots of food options. The only other thing is the pool gets crowded. We were at about 60% and it seemed to be full.
10
Magdalena
18 de set. de 2025
·
A estadia foi de 5 noites
The resort was great, kids loved the Camp Club, they wanted to stay there all day everyday.
The resort was great, kids loved the Camp Club, they wanted to stay there all day everyday.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A propriedade e os quartos são frequentemente descritos como muito limpos e bem conservados. Alguns hóspedes notaram falhas como falta de serviço de limpeza, toalhas manchadas, piscina com cheiro desagradável, lixo na praia em alguns dias ou problemas isolados de mofo/manutenção.
Avaliações dos hóspedes relacionadas
6
terrence
2 de jan. de 2025
·
A estadia foi de 5 noites
The Marriott was nice but for the price it was lacking in a few areas. Absence of evening entertainment was notable, after dinner there was nothing to do. The pool smelled bad, too many people peeing in the pool while drinking I suspect. The games in the game room were 'ALL' broken which was a big letdown for the kids. Food was just ok.
The Marriott was nice but for the price it was lacking in a few areas. Absence of evening entertainment was notable, after dinner there was nothing to do. The pool smelled bad, too many people peeing in the pool while drinking I suspect. The games in the game room were 'ALL' broken which was a big letdown for the kids. Food was just ok.
4
Brian
22 de dez. de 2022
·
A estadia foi de 19.347 noites
We reserved an ocean view. While checking in a woman was complaining about not getting a room with an ocean view. I asked twice about our rooms. Both times I received an answer that we were getting an especial room. We did not get an ocean view. This would be considered by most a partial ocean view at best. No refund and No responses from Expedia or Marriott. But, that’s not unusual. The room had pink and yellow mold in the shower. The carpet had not been vacuumed (sand and what looked like nail clippings). One of the rinsing cups looked like it had been used as a toothbrush holder and still had residue. The balcony had food crumbs and sticky spots where someone may have spilled food or drink.
We reserved an ocean view. While checking in a woman was complaining about not getting a room with an ocean view. I asked twice about our rooms. Both times I received an answer that we were getting an especial room. We did not get an ocean view. This would be considered by most a partial ocean view at best. No refund and No responses from Expedia or Marriott. But, that’s not unusual. The room had pink and yellow mold in the shower. The carpet had not been vacuumed (sand and what looked like nail clippings). One of the rinsing cups looked like it had been used as a toothbrush holder and still had residue. The balcony had food crumbs and sticky spots where someone may have spilled food or drink.
10
Karine
11 de mar. de 2025
·
A estadia foi de 6 noites
Very clean hotel, clean pool A lot of entertainment, for everyone Friendly and helpful staff Food in every restaurant is delightful Well soundproofed rooms
Very clean hotel, clean pool A lot of entertainment, for everyone Friendly and helpful staff Food in every restaurant is delightful Well soundproofed rooms
8
Mende
16 de abr. de 2025
·
A estadia foi de 4 noites
I took my daughter and her friend here for her 18th bday/grad present (April 2025). The hotel itself is gorgeous. The food is the best I've have at an all-inclusive, so many options, but buffet only available in the morning. With the exception of the check-in staff who were incredibly slow, the rest of the staff was super amazing, friendly and helpful. We had an oceanfront suite and it was perfect. Only a couple complaints: 1. the beach area had a lot of trash that was not cleaned up daily, it was disappointing (never experienced this). 2. the drinks are incredibly watered down - if you want a normal amount of alcohol (or stronger) you should go to the bar yourself and watch it be made - I was lazy and enjoyed the staff bringing my drinks and food to my lounge chair. 3. there is not a lot of lounge areas on the beach with shade so people really cram in on you if you're early enough to get the shady spots near the beach bar (not the hotels fault but be out there early if you want one of those spots). I would definitely return.
I took my daughter and her friend here for her 18th bday/grad present (April 2025). The hotel itself is gorgeous. The food is the best I've have at an all-inclusive, so many options, but buffet only available in the morning. With the exception of the check-in staff who were incredibly slow, the rest of the staff was super amazing, friendly and helpful. We had an oceanfront suite and it was perfect. Only a couple complaints: 1. the beach area had a lot of trash that was not cleaned up daily, it was disappointing (never experienced this). 2. the drinks are incredibly watered down - if you want a normal amount of alcohol (or stronger) you should go to the bar yourself and watch it be made - I was lazy and enjoyed the staff bringing my drinks and food to my lounge chair. 3. there is not a lot of lounge areas on the beach with shade so people really cram in on you if you're early enough to get the shady spots near the beach bar (not the hotels fault but be out there early if you want one of those spots). I would definitely return.
2
RODRIGO
7 de ago. de 2024
·
A estadia foi de 4 noites
Nice/newish infrastructure, rooms, etc. As soon as we arrived our first stop was to eat a pizza slice each by the beach. To our horror, the person attending the pizza kitchen grabbed it with his bare hands to put it on a plate. That should have been a sign. Pool service is atrocious. Not Marriot level, but a below average all inclusive. We waited almost one hour to get an order entered into the kitchen after speaking to a handful of the servers who always tell you “immediatemente caballero” (immediately, sir). Beachfront is nice (it is Cancun after all), but the facilities not. Chairs are far from everything (including any hope of service) and rundown as if they survived a nuclear attach. Then, the cherry on top. My older son and I got severely food poisoned. One full day of lots of sitting – in pain. Had to take an immodium to stop it and be able to take a plane back. Today is day 5 after our return. I am writing this from a doctor’s office since it has not stopped and clearly I must have ingested a back bacteria or parasite. So, yes, for facilities they get a 4/5. For Service, a 2/5 (yes, it is way below average, specially if you are paying Marriot rates). For “food”, well, they get a 0/5. This is a run of the mill all-inclusive (diluted / undrinkable beer), with well below average service. No, I will not return - and no, despite the glowing reviews that enticed us to book it in the first place, avoid it like the plague.
Nice/newish infrastructure, rooms, etc. As soon as we arrived our first stop was to eat a pizza slice each by the beach. To our horror, the person attending the pizza kitchen grabbed it with his bare hands to put it on a plate. That should have been a sign. Pool service is atrocious. Not Marriot level, but a below average all inclusive. We waited almost one hour to get an order entered into the kitchen after speaking to a handful of the servers who always tell you “immediatemente caballero” (immediately, sir). Beachfront is nice (it is Cancun after all), but the facilities not. Chairs are far from everything (including any hope of service) and rundown as if they survived a nuclear attach. Then, the cherry on top. My older son and I got severely food poisoned. One full day of lots of sitting – in pain. Had to take an immodium to stop it and be able to take a plane back. Today is day 5 after our return. I am writing this from a doctor’s office since it has not stopped and clearly I must have ingested a back bacteria or parasite. So, yes, for facilities they get a 4/5. For Service, a 2/5 (yes, it is way below average, specially if you are paying Marriot rates). For “food”, well, they get a 0/5. This is a run of the mill all-inclusive (diluted / undrinkable beer), with well below average service. No, I will not return - and no, despite the glowing reviews that enticed us to book it in the first place, avoid it like the plague.
10
Eduardo
14 de nov. de 2025
·
A estadia foi de 3 noites
The resort is very clean and the staff is genuinely friendly and attentive, which made the overall experience enjoyable. The only downside for me was that they didn’t offer a lunch or dinner buffet. Aside from that, it’s a solid spot with great service.
The resort is very clean and the staff is genuinely friendly and attentive, which made the overall experience enjoyable. The only downside for me was that they didn’t offer a lunch or dinner buffet. Aside from that, it’s a solid spot with great service.
4
Karen S
31 de jul. de 2025
·
A estadia foi de 5 noites
The hotel has two elevators, but only one was working during a busy weekend which made wait times frustrating. Additionally, my room was skipped during cleaning on one of the days. I had to call five times and only received housekeeping at 8 p.m. the following day. Disappointing service overall. The hotel is old and outdated. They need a renovation.
The hotel has two elevators, but only one was working during a busy weekend which made wait times frustrating. Additionally, my room was skipped during cleaning on one of the days. I had to call five times and only received housekeeping at 8 p.m. the following day. Disappointing service overall. The hotel is old and outdated. They need a renovation.
10
Alice
6 de nov. de 2025
·
A estadia foi de 4 noites
Clean room, hotel, and beach. Staff were friendly and helpful. Food was enjoyed by all. Great stay for the family!
Clean room, hotel, and beach. Staff were friendly and helpful. Food was enjoyed by all. Great stay for the family!
10
Eleanor
28 de out. de 2025
·
A estadia foi de 4 noites
The beach view was stunning. Hot tub/pool exceptional! Staff very friendly and accommodating. Room very clean and bed comfortable.
The beach view was stunning. Hot tub/pool exceptional! Staff very friendly and accommodating. Room very clean and bed comfortable.
10
Kalaivani
4 de nov. de 2025
·
A estadia foi de 3 noites
Very courteous staff and the rooms were always clean and neat!
Very courteous staff and the rooms were always clean and neat!
Isto foi útil?
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Quartos
Os quartos são modernos e confortáveis, com muitos apreciando a vista para o mar e a decoração recentemente renovada. Problemas recorrentes incluem barulho através de portas comunicantes ou corredores do átrio, tipos de cama incompatíveis ou atribuições de vista, layouts compactos e pequenos defeitos de manutenção ou controles.
Avaliações dos hóspedes relacionadas
8
Erwin
16 de ago. de 2025
·
A estadia foi de 10 noites
Food and service excellent in all restaurants. Room comfortable but air-conditioning controls were too high on wall for short people to
Food and service excellent in all restaurants. Room comfortable but air-conditioning controls were too high on wall for short people to
6
Helene
12 de fev. de 2025
·
A estadia foi de 2 noites
We had a beautiful room which was an ocean facing room. The view was incredible. However, it was very small with oddly no where to sit. It consisted of one very small round table pushed into a corner accompanied by 1 small chair giving us nowhere to eat or utilize as a desktop. If it weren't fr the magnificent view I wouldn't have much else good to say. The restaurants were terrible. I would not recommend unfortunately.
We had a beautiful room which was an ocean facing room. The view was incredible. However, it was very small with oddly no where to sit. It consisted of one very small round table pushed into a corner accompanied by 1 small chair giving us nowhere to eat or utilize as a desktop. If it weren't fr the magnificent view I wouldn't have much else good to say. The restaurants were terrible. I would not recommend unfortunately.
8
Mohsen
18 de dez. de 2024
·
A estadia foi de 5 noites
The hotel is good, food is very good with lots of options. Staff are friendly and helpful and provide good service. Some people do tip but many don't tip the staff as it is considered all inclusive. We had an ocean view room which was very good except all of the ocean view rooms at the hotel have a door to the next room. You can hear the occupants of the other room very well...no sound insulation. So if your sleep and activities don't mach with the other room's occupants, you are in for some disruptions.
The hotel is good, food is very good with lots of options. Staff are friendly and helpful and provide good service. Some people do tip but many don't tip the staff as it is considered all inclusive. We had an ocean view room which was very good except all of the ocean view rooms at the hotel have a door to the next room. You can hear the occupants of the other room very well...no sound insulation. So if your sleep and activities don't mach with the other room's occupants, you are in for some disruptions.
8
Michael YoungJoon
11 de abr. de 2025
·
A estadia foi de 3 noites
Overall it was a good stay. Food options were good and the room was clean. We had the 1 bedrooms suite with a king bed and convertible sofa. Was good to have the separation as the kids are a little bit older and bigger. We liked this property over some of the larger resorts because access to the pool and beach was easier. Alberto, our waiter at Hana Polynesian is the only complaint. My boys ordered the pork chop. After putting in the order he came back to say they were out. He suggested a different option but when I asked to see the menu again he just walked away rolling his eyes at me. Then he came out with the original order and didn’t answer me when I asked what happened. He also tried to clear the table before we were even finished. I left really agitated - as you can probably tell but didn’t make much of a deal as it was our last night. Other staff was great but it only takes one person to ruin it which is why the one star.
Overall it was a good stay. Food options were good and the room was clean. We had the 1 bedrooms suite with a king bed and convertible sofa. Was good to have the separation as the kids are a little bit older and bigger. We liked this property over some of the larger resorts because access to the pool and beach was easier. Alberto, our waiter at Hana Polynesian is the only complaint. My boys ordered the pork chop. After putting in the order he came back to say they were out. He suggested a different option but when I asked to see the menu again he just walked away rolling his eyes at me. Then he came out with the original order and didn’t answer me when I asked what happened. He also tried to clear the table before we were even finished. I left really agitated - as you can probably tell but didn’t make much of a deal as it was our last night. Other staff was great but it only takes one person to ruin it which is why the one star.
6
Hakan
31 de dez. de 2024
·
A estadia foi de 6 noites
Not Impressed with Marriott Cancun While our stay at Marriott Cancun had a few positives, overall, it fell short of our expectations. Pros: • The hotel’s smaller size makes it convenient to access the beach and pools. • Our ocean-view room was a highlight — spacious and comfortable for 2 adults and 1 child. Cons: • Noisy Rooms: The design resembles Embassy Suites, where room entrances face an open atrium. As a result, noise carries into the rooms late into the night, making it hard to relax. • Disappointing Food: The food was below average, with limited restaurant options and a repetitive menu. Even during Christmas, the special menu failed to impress. • Lack of Entertainment Options: The hotel offered very few entertainment activities, making the overall experience dull, especially for families or those looking for engaging experiences. • Towel Bar Issues: The towel service at the pool was the worst part of our stay. They were almost always out of towels, which was frustrating and inconvenient. This hotel has potential, but it needs better management to improve the guest experience.
Not Impressed with Marriott Cancun While our stay at Marriott Cancun had a few positives, overall, it fell short of our expectations. Pros: • The hotel’s smaller size makes it convenient to access the beach and pools. • Our ocean-view room was a highlight — spacious and comfortable for 2 adults and 1 child. Cons: • Noisy Rooms: The design resembles Embassy Suites, where room entrances face an open atrium. As a result, noise carries into the rooms late into the night, making it hard to relax. • Disappointing Food: The food was below average, with limited restaurant options and a repetitive menu. Even during Christmas, the special menu failed to impress. • Lack of Entertainment Options: The hotel offered very few entertainment activities, making the overall experience dull, especially for families or those looking for engaging experiences. • Towel Bar Issues: The towel service at the pool was the worst part of our stay. They were almost always out of towels, which was frustrating and inconvenient. This hotel has potential, but it needs better management to improve the guest experience.
4
Gerardo Costilla
21 de mar. de 2025
·
A estadia foi de 3 noites
The food is good and the rooms are very clean. I didn't have a good experience In : *Check-in took forever, 45 minutes. *It only has one outdoor bathroom (central pool, adult pool, and beach). It needs more bathrooms. * They didn't honor my reservation for a king-size room and gave me one with a double bed. It was a very awkward moment on my wedding anniversary.
The food is good and the rooms are very clean. I didn't have a good experience In : *Check-in took forever, 45 minutes. *It only has one outdoor bathroom (central pool, adult pool, and beach). It needs more bathrooms. * They didn't honor my reservation for a king-size room and gave me one with a double bed. It was a very awkward moment on my wedding anniversary.
8
Jose Eleazar
7 de jul. de 2025
·
A estadia foi de 5 noites
Beautiful property. The restaurants were 4 star quality. Service was great. Lazy river was nice, though very small. The kids water park with slides is also small, but very nice is you have small kids. Pool area is very small with only one main pool and a smaller adults only pool which are close to each other. No options if you prefer a quiet pool. The floor in the pool area is also pale and there are not many trees around. Sunglasses are essential. The fitness room is nice, but very few weight machines. If you like the beach, the hotel does not have a beach area to speak of. The beach chairs are instead placed on a deck close to the pool area. However, the beach is public and you can walk up and down to find a better area. Room is spacious and clean. However, I do not care for a shower where there is no door to close. It gets very messy. Overall, I would consider staying here again.
Beautiful property. The restaurants were 4 star quality. Service was great. Lazy river was nice, though very small. The kids water park with slides is also small, but very nice is you have small kids. Pool area is very small with only one main pool and a smaller adults only pool which are close to each other. No options if you prefer a quiet pool. The floor in the pool area is also pale and there are not many trees around. Sunglasses are essential. The fitness room is nice, but very few weight machines. If you like the beach, the hotel does not have a beach area to speak of. The beach chairs are instead placed on a deck close to the pool area. However, the beach is public and you can walk up and down to find a better area. Room is spacious and clean. However, I do not care for a shower where there is no door to close. It gets very messy. Overall, I would consider staying here again.
10
Madhu
15 de mar. de 2025
·
A estadia foi de 4 noites
Nice and convenient property with good food. Neighbors were grumpy who complained about our talking. Rooms and bathroom are small.
Nice and convenient property with good food. Neighbors were grumpy who complained about our talking. Rooms and bathroom are small.
6
Ovunc
24 de nov. de 2025
·
A estadia foi de 5 noites
This is my 9th trip to the Cancun hotel zone in the last 13 years, and unfortunately, this has been the most disappointing room view I’ve ever received. We booked a “resort view” room, but ended up facing a construction site. We weren’t expecting anything exceptional—we live by the water back home—but we did ask the front desk for a well-located room if possible. Instead, we were given one of the least appealing views on the property. The staff have been kind and helpful, but based on our first day, the food and drinks are just average. In fact, the food across the restaurants is just average, and the drinks are standard options with no premium selections included. This makes the overall experience feel like just another generic Cancun hotel, far from what you would expect from the Marriott brand. Several operational issues affected our stay. They frequently ran out of large bottles of water, especially on weekends, which they call “transfer days.” It’s also extremely difficult to secure reservations at the better restaurants, particularly on weekends. Overall, everything feels like a struggle rather than a relaxing vacation. While the rooms appear recently renovated, the hotel as a whole still feels outdated. Considering the Marriott name, this stay has been a kind of disappointment. Unfortunately, we’re not planning to return, and we won’t be recommending this property to any of our friends.
This is my 9th trip to the Cancun hotel zone in the last 13 years, and unfortunately, this has been the most disappointing room view I’ve ever received. We booked a “resort view” room, but ended up facing a construction site. We weren’t expecting anything exceptional—we live by the water back home—but we did ask the front desk for a well-located room if possible. Instead, we were given one of the least appealing views on the property. The staff have been kind and helpful, but based on our first day, the food and drinks are just average. In fact, the food across the restaurants is just average, and the drinks are standard options with no premium selections included. This makes the overall experience feel like just another generic Cancun hotel, far from what you would expect from the Marriott brand. Several operational issues affected our stay. They frequently ran out of large bottles of water, especially on weekends, which they call “transfer days.” It’s also extremely difficult to secure reservations at the better restaurants, particularly on weekends. Overall, everything feels like a struggle rather than a relaxing vacation. While the rooms appear recently renovated, the hotel as a whole still feels outdated. Considering the Marriott name, this stay has been a kind of disappointment. Unfortunately, we’re not planning to return, and we won’t be recommending this property to any of our friends.
6
Jorge
15 de nov. de 2024
·
A estadia foi de 3 noites
Gym most of equipment was damaged and not available to use. I was assigned a wrong room setup for my first day of stay.
Gym most of equipment was damaged and not available to use. I was assigned a wrong room setup for my first day of stay.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é amplamente elogiado como simpático, atencioso e proativo em todo o resort. No entanto, alguns hóspedes tiveram problemas com o check-in lento, dificuldades em conseguir reservas para o jantar ou interações ocasionais rudes ou pouco prestativas.
Avaliações dos hóspedes relacionadas
10
Michelle Nicole
2 de ago. de 2025
·
A estadia foi de 5 noites
The hotel staff were so kind and pleasant! The hotel itself was very clean and spotless. The food selections were delicious at Case Madre and rhe Japanese Restaurant were delicious. The resort is very enjoyable and we will definitely be back. We stayed for 5 nights, 6 days and did not want to leave.A much needed time away and Marriott made us feel at home!
The hotel staff were so kind and pleasant! The hotel itself was very clean and spotless. The food selections were delicious at Case Madre and rhe Japanese Restaurant were delicious. The resort is very enjoyable and we will definitely be back. We stayed for 5 nights, 6 days and did not want to leave.A much needed time away and Marriott made us feel at home!
10
Nicole
16 de nov. de 2025
·
A estadia foi de 3 noites
Wonderful food! Attentive staff! Special kudos to Carlos, Edgar, Floryan, Gustavo and all the staff for exceptional service. Will definitely return over and over!
Wonderful food! Attentive staff! Special kudos to Carlos, Edgar, Floryan, Gustavo and all the staff for exceptional service. Will definitely return over and over!
10
Wendy Qian
31 de out. de 2025
·
A estadia foi de 3 noites
Great stay, everyone was very friendly and helpful. Special thanks to Jose, he was an awesome door attendant and always assisted us
Great stay, everyone was very friendly and helpful. Special thanks to Jose, he was an awesome door attendant and always assisted us
6
Lizi
29 de dez. de 2024
·
A estadia foi de 6 noites
I made a reservation at 8:15pm on 12/26 at the Ono restaurant but were kept waiting for a whole hour. We were seated with the next shift until 9:15pm. This happened only to us and I felt so disappointed and discriminated. My mood was ruined by this and this is the worst experience I ever had!
I made a reservation at 8:15pm on 12/26 at the Ono restaurant but were kept waiting for a whole hour. We were seated with the next shift until 9:15pm. This happened only to us and I felt so disappointed and discriminated. My mood was ruined by this and this is the worst experience I ever had!
10
Gauravi Yogesh
19 de out. de 2025
·
A estadia foi de 7 noites
My mom and I went for a week getaway and everything was absolutely perfect!! Highly recommend for all ages. The food was spectacular at all restaurants - I wish I had a whole more week to try other menu items. The staff was the absolute best and the whole experience was stellar!! Will definitely be back!
My mom and I went for a week getaway and everything was absolutely perfect!! Highly recommend for all ages. The food was spectacular at all restaurants - I wish I had a whole more week to try other menu items. The staff was the absolute best and the whole experience was stellar!! Will definitely be back!
2
Harish
17 de mar. de 2025
·
A estadia foi de 1 noite
The check in was supposed to be at 3 PM but they were not ready until 4 PM. They gave the band and said it would be ready in another 20 minutes. When we went to the room the room was open and we unpacked and went to the beach and came back to see they reported a security breach incident on me. The front desk rep said there was a misunderstanding on their side but no regret or remorse. Hate it when they don’t own their mistake. Don’t recommend anyone to book this place
The check in was supposed to be at 3 PM but they were not ready until 4 PM. They gave the band and said it would be ready in another 20 minutes. When we went to the room the room was open and we unpacked and went to the beach and came back to see they reported a security breach incident on me. The front desk rep said there was a misunderstanding on their side but no regret or remorse. Hate it when they don’t own their mistake. Don’t recommend anyone to book this place
10
Erica
9 de jan. de 2025
·
A estadia foi de 5 noites
We had a wonderful family vacation from start to finish. The staff really make the experience- they are welcoming, fun and accommodating. We brought 4 young adults with us and we felt very safe letting them explore the property. Lots of dining options- you just have to plan ahead for dinners by making a reservation.
We had a wonderful family vacation from start to finish. The staff really make the experience- they are welcoming, fun and accommodating. We brought 4 young adults with us and we felt very safe letting them explore the property. Lots of dining options- you just have to plan ahead for dinners by making a reservation.
8
Eugene
29 de dez. de 2024
·
A estadia foi de 4 noites
Waiting in line to make dinner reservations is a waste of time.
Waiting in line to make dinner reservations is a waste of time.
4
Karen S
31 de jul. de 2025
·
A estadia foi de 5 noites
The hotel has two elevators, but only one was working during a busy weekend which made wait times frustrating. Additionally, my room was skipped during cleaning on one of the days. I had to call five times and only received housekeeping at 8 p.m. the following day. Disappointing service overall. The hotel is old and outdated. They need a renovation.
The hotel has two elevators, but only one was working during a busy weekend which made wait times frustrating. Additionally, my room was skipped during cleaning on one of the days. I had to call five times and only received housekeeping at 8 p.m. the following day. Disappointing service overall. The hotel is old and outdated. They need a renovation.
10
Lloyd
19 de jun. de 2025
·
A estadia foi de 1 noite
Wonderful stay!! The door men Fidel, Manuel, Jose were amazing! The food and room service food were great! Service is the best I have experienced at a resort or cruise ship. Just a very comfortable and top not. The coffee house and breakfast was amazing. Maria kept our room clean 6015! Best ceviche and grill tacos by the beach
Wonderful stay!! The door men Fidel, Manuel, Jose were amazing! The food and room service food were great! Service is the best I have experienced at a resort or cruise ship. Just a very comfortable and top not. The coffee house and breakfast was amazing. Maria kept our room clean 6015! Best ceviche and grill tacos by the beach
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Localização
Situado na Zona Hoteleira de Cancún, o resort oferece fácil acesso à praia e ônibus públicos convenientes para atrações; muitos se sentem seguros. Alguns acharam a área menos caminhável com opções de restaurantes econômicos limitadas nas proximidades.
Avaliações dos hóspedes relacionadas
10
Paul
27 de dez. de 2022
·
A estadia foi de 19.352 noites
Very nice property that has everything you need on location. It is also very conveniently located if you want to venture off the property via the local shuttle (R Buses) at a cost of only 12 pesos or around .60 cents per passenger.
Very nice property that has everything you need on location. It is also very conveniently located if you want to venture off the property via the local shuttle (R Buses) at a cost of only 12 pesos or around .60 cents per passenger.
10
Kevin
16 de dez. de 2024
·
A estadia foi de 5 noites
Absolutely fantastic experience. I’ve been to Cancun numerous times and this was the best so far. Staff at every turn, were very friendly and helpful. The rooms and overall facility is very modern ands updated. ( love that you never need to worry about your room key as the bracelet works.) The view even with a partial ocean was wonderful. Bed, pillows, internet TV all part of a very comfortable stay. The food was great and there is a lovely sunrise breakfast spot (Hanna’s) as well as a sunset dinner spot at Casa Madres. Not to mention the perfect lunch location right on the beach . The resort is not huge which is nice for getting around and popping back to your room if needed. The only warning I would say is is you need to be aware there is lots of rock on the beach and if you want to swim, you’ll need to got to the far right to avoid those toe breakers. Getting to town costs a dollar on the R1 or R2 buses and they run non stop. Hang on as this can be an adventurous ride with the way they drive here! We didn’t bring kids but could see there is a great kids club with lots of activities. Definitely would recommend this place. UPDATE- it was super easy to book a rental car through the concierge so we could drive down to TULUM - $75 per day with complete insurance coverage and they had a car ready at the hotel within an hour. ALSO of note per Airport transfer we used For $35 each way and they were super easy to communicate with https://www.cancunairportransportations.com
Absolutely fantastic experience. I’ve been to Cancun numerous times and this was the best so far. Staff at every turn, were very friendly and helpful. The rooms and overall facility is very modern ands updated. ( love that you never need to worry about your room key as the bracelet works.) The view even with a partial ocean was wonderful. Bed, pillows, internet TV all part of a very comfortable stay. The food was great and there is a lovely sunrise breakfast spot (Hanna’s) as well as a sunset dinner spot at Casa Madres. Not to mention the perfect lunch location right on the beach . The resort is not huge which is nice for getting around and popping back to your room if needed. The only warning I would say is is you need to be aware there is lots of rock on the beach and if you want to swim, you’ll need to got to the far right to avoid those toe breakers. Getting to town costs a dollar on the R1 or R2 buses and they run non stop. Hang on as this can be an adventurous ride with the way they drive here! We didn’t bring kids but could see there is a great kids club with lots of activities. Definitely would recommend this place. UPDATE- it was super easy to book a rental car through the concierge so we could drive down to TULUM - $75 per day with complete insurance coverage and they had a car ready at the hotel within an hour. ALSO of note per Airport transfer we used For $35 each way and they were super easy to communicate with https://www.cancunairportransportations.com
10
ADRIANA
24 de mai. de 2025
·
A estadia foi de 8 noites
food options and great location
food options and great location
8
Alison
27 de fev. de 2023
·
A estadia foi de 10 noites
The staff was amazing, the hotel is positioned perfectly on the strip to catch the centered sunrise . The beach was perfect. The place was clean. We had to go to jw Marriott for spa and gym amenities. I was in the presidential suite, furniture seemed old, the spa on the front balcony leaked when full. Most faucets leaked in some way. The bathroom shower door didn’t contain shower water from splashing on the floor. But the memories I made here were priceless. I’m a bit of a stickler about construction so my eye catches everything. They are renovating for a whole year beginning in April to 2024 so I assume all issues will be addressed. Nonetheless I would do it all over again.
The staff was amazing, the hotel is positioned perfectly on the strip to catch the centered sunrise . The beach was perfect. The place was clean. We had to go to jw Marriott for spa and gym amenities. I was in the presidential suite, furniture seemed old, the spa on the front balcony leaked when full. Most faucets leaked in some way. The bathroom shower door didn’t contain shower water from splashing on the floor. But the memories I made here were priceless. I’m a bit of a stickler about construction so my eye catches everything. They are renovating for a whole year beginning in April to 2024 so I assume all issues will be addressed. Nonetheless I would do it all over again.
10
Carlos
3 de jan. de 2025
·
A estadia foi de 7 noites
I would stay again; excellent service and beautiful property. Great location and excellent beach.
I would stay again; excellent service and beautiful property. Great location and excellent beach.
10
Jose
15 de jun. de 2025
·
A estadia foi de 5 noites
The property is clean, staff is very friendly, especially Guillermo, front desk. Good location. Good cost x benefit.
The property is clean, staff is very friendly, especially Guillermo, front desk. Good location. Good cost x benefit.
4
Kristina
9 de mar. de 2023
·
A estadia foi de 4 noites
LIKE: the property was located in the middle of the hotel zone and was a bus ride to everywhere. there was not enough affordable restuarants within walking distance. most of the restaurants were "fancier" DISLIKE: concierge was not knowlegeable about the location of the hotel in reference to our excursions (e.g. they didn\'t know how to get 13.5KM on the hotel zone and suggested we take a taxi which cost 20 US dollars when we could have walked a KM and/or bus for one US dollar)
LIKE: the property was located in the middle of the hotel zone and was a bus ride to everywhere. there was not enough affordable restuarants within walking distance. most of the restaurants were "fancier" DISLIKE: concierge was not knowlegeable about the location of the hotel in reference to our excursions (e.g. they didn\'t know how to get 13.5KM on the hotel zone and suggested we take a taxi which cost 20 US dollars when we could have walked a KM and/or bus for one US dollar)
8
Marc
30 de mar. de 2025
·
A estadia foi de 4 noites
Nice property overall, best suited for families. Staff excellent! Food good. Rooms overall very good. Room fridge has only beer/soda. Beach is very narrow, seemed to be narrowest part of beach as we walked up and down. Overall a 4/5
Nice property overall, best suited for families. Staff excellent! Food good. Rooms overall very good. Room fridge has only beer/soda. Beach is very narrow, seemed to be narrowest part of beach as we walked up and down. Overall a 4/5
8
Jose Eleazar
7 de jul. de 2025
·
A estadia foi de 5 noites
Beautiful property. The restaurants were 4 star quality. Service was great. Lazy river was nice, though very small. The kids water park with slides is also small, but very nice is you have small kids. Pool area is very small with only one main pool and a smaller adults only pool which are close to each other. No options if you prefer a quiet pool. The floor in the pool area is also pale and there are not many trees around. Sunglasses are essential. The fitness room is nice, but very few weight machines. If you like the beach, the hotel does not have a beach area to speak of. The beach chairs are instead placed on a deck close to the pool area. However, the beach is public and you can walk up and down to find a better area. Room is spacious and clean. However, I do not care for a shower where there is no door to close. It gets very messy. Overall, I would consider staying here again.
Beautiful property. The restaurants were 4 star quality. Service was great. Lazy river was nice, though very small. The kids water park with slides is also small, but very nice is you have small kids. Pool area is very small with only one main pool and a smaller adults only pool which are close to each other. No options if you prefer a quiet pool. The floor in the pool area is also pale and there are not many trees around. Sunglasses are essential. The fitness room is nice, but very few weight machines. If you like the beach, the hotel does not have a beach area to speak of. The beach chairs are instead placed on a deck close to the pool area. However, the beach is public and you can walk up and down to find a better area. Room is spacious and clean. However, I do not care for a shower where there is no door to close. It gets very messy. Overall, I would consider staying here again.
8
Ahmet Ozkan
12 de dez. de 2022
·
A estadia foi de 4 noites
I stayed over for an international conference. To start with, the hotel’s shuttle service failed at the airport substantially since the baggages came out 50 minutes after the landing (which was not my problem). The hotel staff was not friendly in arranging for the next shuttle. I was looking for their shuttle at a very scammy area at the airport. The transportation system is bad and you better find another way to get to the hotel. Other than that the area is super enclosed so that there is no way to walk to nearby places. You must eat at the hotel, and to me, there are not much options available. The room and cleaning people were good. Finding a regular taxi is a trouble since there is no meter in the taxi. Your taxi is arranged by the hotel staff and most of the time they double charge you. Going back to the hotel from downtown is possible by Uber but not from the hotel to downtown since the staff does not allow the Uber drivers in. Overall, it was not a good stay. Marriot is not doing good there. I will try another hotel next time.
I stayed over for an international conference. To start with, the hotel’s shuttle service failed at the airport substantially since the baggages came out 50 minutes after the landing (which was not my problem). The hotel staff was not friendly in arranging for the next shuttle. I was looking for their shuttle at a very scammy area at the airport. The transportation system is bad and you better find another way to get to the hotel. Other than that the area is super enclosed so that there is no way to walk to nearby places. You must eat at the hotel, and to me, there are not much options available. The room and cleaning people were good. Finding a regular taxi is a trouble since there is no meter in the taxi. Your taxi is arranged by the hotel staff and most of the time they double charge you. Going back to the hotel from downtown is possible by Uber but not from the hotel to downtown since the staff does not allow the Uber drivers in. Overall, it was not a good stay. Marriot is not doing good there. I will try another hotel next time.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
Muitos hóspedes apreciaram os restaurantes – especialmente o mexicano, japonês/teppanyaki e o ceviche à beira da piscina – e elogiam a equipe; as necessidades sem glúten foram bem atendidas. Outros relatam variedade limitada (poucas opções vegetarianas), ausência de buffet de almoço/jantar, jantares difíceis de reservar e comida ou bebidas inconsistentes.
Avaliações dos hóspedes relacionadas
6
Ivan
7 de set. de 2025
·
A estadia foi de 7 noites
Restaurants at dinner time were terrible.
Restaurants at dinner time were terrible.
4
Edin
18 de jul. de 2025
·
A estadia foi de 5 noites
Breakfast choices were limited. The fact that you have to make reservations for dinner even though non of the restaurants are full but they tell you otherwise. There is absolutely no buffet and it was really challenging when you’re vacationing with small children. Resort it self is beautiful but would not recommend to families with small children due to food access.
Breakfast choices were limited. The fact that you have to make reservations for dinner even though non of the restaurants are full but they tell you otherwise. There is absolutely no buffet and it was really challenging when you’re vacationing with small children. Resort it self is beautiful but would not recommend to families with small children due to food access.
8
leeann
3 de mar. de 2025
·
A estadia foi de 3 noites
Not for a foodie. The Mexican was barely acceptable. The Hani was good The diner good The pizza good crust not good sauce It was a challenge to find good food. Coffee place had good drinks and pastries
Not for a foodie. The Mexican was barely acceptable. The Hani was good The diner good The pizza good crust not good sauce It was a challenge to find good food. Coffee place had good drinks and pastries
6
Weixiang
20 de abr. de 2025
·
A estadia foi de 5 noites
below average food. service was good for the most part but some of servers had attitudes. I didnt understand what they said but the look and tone of voice made it very obvious. Make all of us very uncomfortable from time to time. Stay away from Japanese restaurant. everything is salty. rice has no flavor, and Hibachi............... well....... for beginner I guess. You are only allow to order 1 item, which is chicken, steak or seafood. Yes you heard me right. all inclusive but you only allow to get 1! Oh wait! Let me remind you, 1 chef running 2 table so your rice and (1 item) will be eating separtely 30 minutes apart. Hana everything is over cook. yes including steak. Marriott didnt meet my expectation on this property.
below average food. service was good for the most part but some of servers had attitudes. I didnt understand what they said but the look and tone of voice made it very obvious. Make all of us very uncomfortable from time to time. Stay away from Japanese restaurant. everything is salty. rice has no flavor, and Hibachi............... well....... for beginner I guess. You are only allow to order 1 item, which is chicken, steak or seafood. Yes you heard me right. all inclusive but you only allow to get 1! Oh wait! Let me remind you, 1 chef running 2 table so your rice and (1 item) will be eating separtely 30 minutes apart. Hana everything is over cook. yes including steak. Marriott didnt meet my expectation on this property.
8
Nasser
28 de jul. de 2025
·
A estadia foi de 5 noites
Had a great stay, all staff were really friendly and welcoming. Just wished they had more vegetarian options at the restaurants.
Had a great stay, all staff were really friendly and welcoming. Just wished they had more vegetarian options at the restaurants.
10
Katherine
9 de out. de 2025
·
A estadia foi de 5 noites
Second stay and no disappointment. We traveled to celebrate a friends 50th birthday. Last year it was 5 of us, this year 17. We returned because the food and the service was exceptional. It was nice to see that Leonardo from Casa Madre remembered us. Ask for him when you go, he’s so nice & helpful. Adro in Entertainment is amazing, he’s so fun & energetic. Sebastian at the pool bar makes great drinks. Everyone that works there is so professional and nice. The food was absolutely delicious we had no complaints. The service was great, I can’t wait to return.
Second stay and no disappointment. We traveled to celebrate a friends 50th birthday. Last year it was 5 of us, this year 17. We returned because the food and the service was exceptional. It was nice to see that Leonardo from Casa Madre remembered us. Ask for him when you go, he’s so nice & helpful. Adro in Entertainment is amazing, he’s so fun & energetic. Sebastian at the pool bar makes great drinks. Everyone that works there is so professional and nice. The food was absolutely delicious we had no complaints. The service was great, I can’t wait to return.
10
Elizabet
11 de out. de 2025
·
A estadia foi de 5 noites
Excellent choice for both adults and families. Great food (mikado especially), amazing beach with lifeguards, good quality cocktails, and extremely friendly staff.
Excellent choice for both adults and families. Great food (mikado especially), amazing beach with lifeguards, good quality cocktails, and extremely friendly staff.
10
Angeles
17 de nov. de 2025
·
A estadia foi de 3 noites
Every detail had been thought of, anticipated, and planned for. This was a very expensive family reunion of 14 people and well worth every penny. The food was delicious at all of their restaurants, Joel at Casa Madre and Pablo by the pool were amazing. not enough good things to say about this place, we loved it.
Every detail had been thought of, anticipated, and planned for. This was a very expensive family reunion of 14 people and well worth every penny. The food was delicious at all of their restaurants, Joel at Casa Madre and Pablo by the pool were amazing. not enough good things to say about this place, we loved it.
6
Pawel
10 de abr. de 2025
·
A estadia foi de 7 noites
The food quality is good, but the restaurants are small, especially during the morning breakfast rush. There also is no buffet options for diner. Beach is nice, and the sea weed is being cleaned up every morning, but there are large rocks right at the shore, which make it difficult do walk into the ocean and once the waves get a little larger, it is impossible to get into the water. The pool is ok, but again the area around the pool is small, and you have to get up really, really early to reserve a spot to sit. The evening entertainment in comparison to some of our other vacations is poor, and if someone is looking to do dancing in the evening, there is no option for that either.
The food quality is good, but the restaurants are small, especially during the morning breakfast rush. There also is no buffet options for diner. Beach is nice, and the sea weed is being cleaned up every morning, but there are large rocks right at the shore, which make it difficult do walk into the ocean and once the waves get a little larger, it is impossible to get into the water. The pool is ok, but again the area around the pool is small, and you have to get up really, really early to reserve a spot to sit. The evening entertainment in comparison to some of our other vacations is poor, and if someone is looking to do dancing in the evening, there is no option for that either.
10
Mounir
26 de abr. de 2025
·
A estadia foi de 3 noites
As someone with celiac disease, traveling can often be stressful, and dining out is one of the most difficult aspects. Cross-contamination is a serious issue for people with celiac and most places, especially other Marriott properties have not been nearly as equipped or trained to handle it properly. But this stay was completely different. Your Chef Angel, Chef Albert, and the entire culinary team went above and beyond in every possible way. Their knowledge about CD, their commitment to safe preparation, and their overall attitude of kindness and inclusion completely blew me away. Furthermore, they didn’t just make me feel safe, they made me feel seen. I was given direct access to them to discuss my needs, and they never once made me feel like I was being difficult, a burden or inconvenient. They showed me genuine care and compassion, treating my dietary restrictions not as a burden, but as something they were happy to accommodate with excellence. They even made special gluten free baked goods just for me-something that I rarely get to enjoy. They prepared meals to-go when I had to leave the hotel, fully understanding that eating safely outside would be nearly impossible. Property was beautiful.
As someone with celiac disease, traveling can often be stressful, and dining out is one of the most difficult aspects. Cross-contamination is a serious issue for people with celiac and most places, especially other Marriott properties have not been nearly as equipped or trained to handle it properly. But this stay was completely different. Your Chef Angel, Chef Albert, and the entire culinary team went above and beyond in every possible way. Their knowledge about CD, their commitment to safe preparation, and their overall attitude of kindness and inclusion completely blew me away. Furthermore, they didn’t just make me feel safe, they made me feel seen. I was given direct access to them to discuss my needs, and they never once made me feel like I was being difficult, a burden or inconvenient. They showed me genuine care and compassion, treating my dietary restrictions not as a burden, but as something they were happy to accommodate with excellence. They even made special gluten free baked goods just for me-something that I rarely get to enjoy. They prepared meals to-go when I had to leave the hotel, fully understanding that eating safely outside would be nearly impossible. Property was beautiful.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
bruna
18 de fev. de 2026
·
A estadia foi de 4 noites
O hotel é maravilhoso, quarto muito limpo, atendimento impecável. A praia é bem cuidada (todos os dias eles passam removendo as algas da areia). Os restaurantes são bons e variados. A equipe é extremamente educada e gentil. Voltarei mais vezes.
O hotel é maravilhoso, quarto muito limpo, atendimento impecável. A praia é bem cuidada (todos os dias eles passam removendo as algas da areia). Os restaurantes são bons e variados. A equipe é extremamente educada e gentil. Voltarei mais vezes.
8
Andre
20 de mar. de 2025
·
A estadia foi de 4 noites
Bom hotel no geral, confortável, equipe gentil. Comida e bebidas medianas. Conseguir um lugar decente próximo da piscina é impossível. As pessoas reservam as cadeiras com um item pessoal, 5h da manhã, e não desocupam mais até o fim do dia. Quem não acorda igualmente cedo não consegue um bom lugar próximo da piscina.
Bom hotel no geral, confortável, equipe gentil. Comida e bebidas medianas. Conseguir um lugar decente próximo da piscina é impossível. As pessoas reservam as cadeiras com um item pessoal, 5h da manhã, e não desocupam mais até o fim do dia. Quem não acorda igualmente cedo não consegue um bom lugar próximo da piscina.
10
Carlos Eugênio
3 de jan. de 2025
·
A estadia foi de 7 noites
Nossa estadia foi excelente. Fomos bem tratados por todos e tivemos dias aprazíveis. Restaurantes com boa comida e atendimento, de modo geral, bom. A título de sugestão, acreditamos que o resort deveria reavaliar a questão da acessibilidade na área da piscina e praia. Também pensar na oferta de mais banheiros na área da piscina e, novamente, se preocupar com a acessibilidade.
Nossa estadia foi excelente. Fomos bem tratados por todos e tivemos dias aprazíveis. Restaurantes com boa comida e atendimento, de modo geral, bom. A título de sugestão, acreditamos que o resort deveria reavaliar a questão da acessibilidade na área da piscina e praia. Também pensar na oferta de mais banheiros na área da piscina e, novamente, se preocupar com a acessibilidade.
10
Candido
13 de ago. de 2022
·
A estadia foi de 4 noites
Nos gusto todo
Nos gusto todo
10
Carl
2 de ago. de 2022
·
A estadia foi de 6 noites
Excelente
Excelente
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Está a considerar este hotel para a sua viagem a Cancún?
Como são normalmente as tarifas dos quartos no Marriott Cancun, An All-Inclusive Resort em Cancun?
Nos próximos 60 a 90 dias, as tarifas dos quartos no Marriott Cancun, An All-Inclusive Resort em Cancun costumam ser em torno de US$ 298 por noite para dois hóspedes, variando de US$ 298 a US$ 298 nas datas disponíveis.
Qual é a altura mais calma para visitar o Marriott Cancun, An All-Inclusive Resort em Cancun?
Maio é o mês mais calmo para visitar o Marriott Cancun, An All-Inclusive Resort em Cancun, com uma queda acentuada na procura após abril e permanecendo mais baixa até julho. Se preferir menos multidões e uma reserva mais fácil, procure o início do verão em vez do pico de dezembro.
Qual é o mês com as tarifas mais baixas no Marriott Cancun, An All-Inclusive Resort em Cancun?
Setembro é o mês mais barato para ficar no Marriott Cancun, An All-Inclusive Resort em Cancun, com uma média de US$ 397 por noite; Dezembro é o mais caro, com US$ 778. As tarifas mais baixas de setembro ocorrem apesar de maio ser o mês mais calmo em termos de afluência de pessoas, portanto, o mês mais barato do calendário e o mês mais calmo não coincidem.
Como se comparam os preços do Marriott Cancun, An All-Inclusive Resort com outros hotéis em Cancun?
O Marriott Cancun, An All-Inclusive Resort é mais barato do que 1 em 20 hotéis comparáveis nas proximidades, com uma mediana típica de US$ 521 por noite, em comparação com cerca de US$ 319 para pares em Cancun.
Como é que o preço por noite em Marriott Cancun, An All-Inclusive Resort em Cancún se compara com as últimas semanas?
O preço atual no Marriott Cancun, An All-Inclusive Resort em Cancún é US$ 257 por noite para dois hóspedes, o que é baixo para este hotel: cerca de 45% abaixo da sua média US$ 483 nos últimos 60 dias. A maioria das noites nesse período situou-se entre US$ 420 e US$ 600.
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-18: 305.39898067474365USD
- 2026-09-19: 302.12125USD
- 2026-09-20: 256.56182079315187USD
- 2026-09-21: 260.8643572044372USD
- 2026-09-22: 255.41307079315183USD
- 2026-09-23: 256.56182079315187USD
- 2026-09-24: 257.7105707931518USD
- 2026-09-25: 256.56182079315187USD
- 2026-09-26: 256.56182079315187USD
- 2026-09-27: 256.56182079315187USD
- 2026-09-28: 256.56182079315187USD
- 2026-09-29: 256.56182079315187USD
- 2026-09-30: 256.56182079315187USD
- 2026-10-01: 256.56182079315187USD
- 2026-10-02: 256.56182079315187USD
- 2026-10-03: 257.7105707931518USD
- 2026-10-04: 251.84871353149413USD
- 2026-10-05: 257.7105707931518USD
- 2026-10-06: 256.56182079315187USD
- 2026-10-07: 251.84871353149413USD
- 2026-10-08: 263.54359361648557USD
- 2026-10-09: 257.7105707931518USD
- 2026-10-10: 257.7105707931518USD
- 2026-10-11: 259.52473899841306USD
- 2026-10-12: 257.7105707931518USD
- 2026-10-13: 260.00807079315183USD
- 2026-10-14: 262.30557079315184USD
- 2026-10-15: 260.00807079315183USD
- 2026-10-16: 265.47429151535033USD
- 2026-10-17: 257.7105707931518USD
- 2026-10-18: 256.7428204345703USD
- 2026-10-19: 254.52794994354247USD
- 2026-10-20: 258.1851207923889USD
- 2026-10-21: 259.1752375602722USD
- 2026-10-22: 258.8593207931518USD
- 2026-10-23: 254.52794994354247USD
- 2026-10-24: 254.52794994354247USD
- 2026-10-25: 256.56182079315187USD
- 2026-10-26: 255.41307079315183USD
- 2026-10-27: 254.52794994354247USD
- 2026-10-28: 254.52794994354247USD
- 2026-10-29: 256.56182079315187USD
- 2026-10-30: 256.56182079315187USD
- 2026-10-31: 258.69574451446533USD
- 2026-11-01: 258.1851207923889USD
- 2026-11-02: 265.47429151535033USD
- 2026-11-03: 256.56182079315187USD
- 2026-11-04: 259.95999002456665USD
- 2026-11-05: 322.58798690795896USD
- 2026-11-06: 322.58798690795896USD
- 2026-11-07: 337.2182478713989USD
- 2026-11-08: 256.8454850578308USD
- 2026-11-09: 256.56182079315187USD
- 2026-11-10: 256.56182079315187USD
- 2026-11-11: 314.573380279541USD
- 2026-11-12: 256.56182079315187USD
- 2026-11-13: 256.56182079315187USD
- 2026-11-14: 265.47429151535033USD
- 2026-11-15: 313.5815807723999USD
- 2026-11-16: 258.8593207931518USD
- 2026-11-17: 260.00807079315183USD
- 2026-11-18: 321.5961874008178USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- O alojamento dispõe do seguinte elemento de segurança: extintor.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- Terá de efetuar uma reserva se quiser desfrutar de massagens. As reservas poderão ser efetuadas contactando Este alojamento antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Não é necessário automóvel para aceder ao alojamento.
- Acesso aos quartos através de dispositivo móvel.
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Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Serviço de quartos
Balcão de turismo
Serviços
Balcão de turismo
Limpeza a seco
Babysitting/Serviço para crianças
Serviços de limpeza
Instalações para banquetes
Câmbio de moeda
Cofre
Depósito de bagagem
Área designada para fumadores
Check-in/check-out expresso
Lavagem de roupa própria
24-Hour Front Desk
Bingo
Concierge Services
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Massagem
Cabeleireiro/Salão de beleza
Bar junto à piscina
Pequeno-almoço no quarto
Sala familiar
Beach Sun Loungers
Snack Bar/Deli
Atividades
Piscina
Praia privada
Jardim
Praia (na proximidade)
Karaoke
Parque infantil
Piscina para crianças
Piscina exterior
Piscina exterior aquecida
Música ao vivo
Evening Entertainment
Mobiliário de exterior
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Water Park
Estacionamento
Estacionamento
Serviço de transporte ao aeroporto
Estacionamento gratuito
Parking Onsite
Internet
Wi-fi gratuito