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Adhara Hacienda Cancun

US$ 62

/noite

Média para setembro

Adhara Hacienda Cancun - Lobby

Adhara Hacienda Cancun - Quarto

Adhara Hacienda Cancun - Quarto

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US$ 62

/noite

Média para setembro

Preços médios mensais

Em Adhara Hacienda Cancun, o preço por noite é, em média, US$ 62 no mês mais barato (setembro) e US$ 91 no mês mais caro (dezembro), com base nos últimos 12 meses.

Preço médio por noite em Adhara Hacienda Cancun por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 81
fevereiro	US$ 75
março	US$ 75
abril	US$ 73
maio	US$ 76
junho	US$ 78
julho	US$ 78
agosto	US$ 71
setembro	US$ 62
outubro	US$ 68
novembro	US$ 72
dezembro	US$ 91

Mais caro: dezembro (aprox. US$ 91)

Mais barato: setembro (aprox. US$ 62)

Sobre este alojamento

As propostas de lazer e entretenimento à sua disposição incluem um health club aberto 24 horas e uma piscina exterior. Wi-fi grátis, uma loja de presentes/quiosque de jornais e serviços para casamentos são algumas das comodidades adicionais...

Comodidades

As propostas de lazer e entretenimento à sua disposição incluem um health club aberto 24 horas e uma piscina exterior. Wi-fi grátis, uma loja de presentes/quiosque de jornais e serviços para casamentos são algumas das comodidades adicionais disponíveis neste hotel. Se quiser ir até à praia num instante, apanhe a boleia do autocarro grátis ao seu dispor.

Comodidades para negócios

As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas. O hotel oferece transporte para a gare marítima grátis. Há estacionamento grátis no local.

Restaurante

Sacie o apetite no El Alhena, um restaurante que inclui também um bar/lounge. Se preferir, confira o menu do serviço de quarto (a horas específicas) e recarregue energias no conforto dos seus aposentos. Enquanto desfruta de uma imersão revigorante na piscina do hotel, peça a sua bebida favorita no bar que se encontra por perto. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido durante a semana entre as 7:00 e as 10:30 e aos fins de semana entre as 7:00 e as 11:30.

Quartos

Sinta-se em casa num dos 174 quartos com ar condicionado e um televisor LCD. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho estão equipadas com um polibã, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda telefone, além de cofres com capacidade para computadores portáteis e de secretárias.

Localização

Com uma estadia nAdhara Hacienda Cancun, ficará numa localização central em Cancún, a 7 minuto(s) a pé de Mercado 23 e a 10 minuto(s) de Honorable Ayuntamiento Benito Juárez. Este hotel para famílias está a 1,3 km (0,8 mi) de Parque Las Palapas e a 1,9 km (1,2 mi) de Puerto Cancun Golf Course.

O que há nas proximidades

Mercado 23(0.4 milhas)
Honorable Ayuntamiento Benito Juárez(0.5 milhas)
Parque Las Palapas(0.7 milhas)
Teatro Xbalamqué(0.8 milhas)
Plaza Ceviche(0.9 milhas)
Mercado 28(1.1 milhas)
Puerto Cancun Golf Course(1.1 milhas)
Puerto Cancún Marina Town Center(1.3 milhas)
Plaza 28(1.3 milhas)
Museu Iconográfico da Carrera Panamericana(1.5 milhas)
Casa de la Cultura de Cancún(1.7 milhas)
Plaza Las Américas(1.7 milhas)
Parroquia de la Sagrada Familia(1.8 milhas)
Royal Yak Casino y Sports Book(1.8 milhas)
Balsa Ultramar Puerto Juárez(1.8 milhas)
O aeroporto preferencial para Adhara Hacienda Cancun é o de Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(11.5 milhas)

Localização

Avenida Nader, 1, Cancún, Estado de Quintana Roo, México

Mercado 23 (0.4 milhas)

Honorable Ayuntamiento Benito Juárez (0.5 milhas)

Parque Las Palapas (0.7 milhas)

Teatro Xbalamqué (0.8 milhas)

Plaza Ceviche (0.9 milhas)

Mercado 28 (1.1 milhas)

Mais informações sobre a localização

Opções de quartos

10

Suite, 1 quarto

Detalhes do quarto

2 Camas De Casal Grandes

e

2 Sofás-Cama

Dormidas 6

Ar condicionado

Wi-Fi (gratuito)

Frigorífico

7

Room Executive Floor

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

237 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

6

Quarto Standard, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

215 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

7

Quarto Standard

Detalhes do quarto

1 Cama De Casal Extragrande

ou

2 Camas De Casal

Dormidas 4

215 ft²

Varanda

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

Avaliações dos hóspedes

8.4

Muito Bom

Com base em 2.301 avaliações verificadas

Quem se hospeda aqui?

Negócios

13%

Casal

41%

Família

26%

Grupos

11%

Individual

6%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Adhara Hacienda Cancun, viajantes elogiam consistentemente a simpatia da equipe, a propriedade muito limpa, o farto buffet de café da manhã e a agradável piscina no pátio, juntamente com uma localização central conveniente, a uma curta distância a pé de restaurantes e da estação rodoviária ADO.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Adhara Hacienda Cancun, viajantes elogiam consistentemente a simpatia da equipe, a propriedade muito limpa, o farto buffet de café da manhã e a agradável piscina no pátio, juntamente com uma localização central conveniente, a uma curta distância a pé de restaurantes e da estação rodoviária ADO.

As principais desvantagens mencionadas incluem ruído devido às paredes finas ou aos quartos voltados para a piscina, alguns equipamentos desatualizados, ar condicionado que não resfria o suficiente e colchões ou travesseiros que vários hóspedes acharam muito firmes. As comodidades podem ser limitadas: alguns quartos não têm telefone ou geladeira, o restaurante principal geralmente serve apenas o café da manhã, com um cardápio menor no bar da piscina para refeições posteriores, e a qualidade do serviço na recepção e a limpeza da piscina são ocasionalmente inconsistentes. No geral, espere uma base limpa e com bom custo-benefício no centro de Cancún, com café da manhã excelente e serviço amigável.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

A piscina no pátio com bar e toalhas em abundância é um destaque, embora as espreguiçadeiras e a manutenção precisem de atenção em alguns pontos. Estacionamento no local e uma pequena academia estão disponíveis; um serviço de transporte gratuito para a praia é mencionado em várias avaliações.

Avaliações dos hóspedes relacionadas

10

Jorge M.

14 de jul. de 2025

·

A estadia foi de 4 noites

Es un hotel muy cercano al centro con suficiente estacionamiento , el trato es muy amable , los desayunos excelentes y su piscina es muy agradable , se tiene una estancia tranquila y cómoda.

Es un hotel muy cercano al centro con suficiente estacionamiento , el trato es muy amable , los desayunos excelentes y su piscina es muy agradable , se tiene una estancia tranquila y cómoda.

8

Sebastian

21 de ago. de 2025

·

A estadia foi de 4 noites

We had clean rooms but the pool was having some kind of mold at the surface of the water and the wall, did not feel clean at all.

We had clean rooms but the pool was having some kind of mold at the surface of the water and the wall, did not feel clean at all.

10

Cyrille

17 de jan. de 2025

·

A estadia foi de 2 noites

Belle piscine Calme Proche ADO

Belle piscine Calme Proche ADO

8

jaime daniel

2 de mar. de 2025

·

A estadia foi de 7 noites

This hotel's location for me as I have stayed in downtown Cancun a few times now was by far the quietest as its location is on a street a few blocks east of the main thorough fare of what is Tulum . The ADO bus station is a short walk as is many Oxxo stores and a nice and big clean groceries store Soriana. Many restaurants seem to have opened on Nader street which said hotel is located all within walking distance and if you like walking adventuring about you will like the location of the hotel! Hotels been around a bit but staff do good job of cleaning her up. The breakfast was great felt like a mini all inclusive breakfast restaurant at a resort kudos to who ever is in charge because everyone was great especially the table crew I traveled with my cousin and since breakfast was included wedropped couple of bucks each for service and never had to serve ourselves anything since we were made guys the whole week...2 servers worked the pool bar after breakfast and another bonus for us as they were fun and helpful and they made us feel welcomed!! Pool area loungers need upgrading there are 24 and half need help..pool area is very nice for you sun worshippers sun is available from about 9 to 5:30 ish beforethe courtyard is sunless. There is a free shuttle to Mandela beach club which is in the middle of hotel zone you need to sign up at security as it fills fast and get coupon for beach club as you get in at half price and beach club was very nice especially the loungers and restro

This hotel's location for me as I have stayed in downtown Cancun a few times now was by far the quietest as its location is on a street a few blocks east of the main thorough fare of what is Tulum . The ADO bus station is a short walk as is many Oxxo stores and a nice and big clean groceries store Soriana. Many restaurants seem to have opened on Nader street which said hotel is located all within walking distance and if you like walking adventuring about you will like the location of the hotel! Hotels been around a bit but staff do good job of cleaning her up. The breakfast was great felt like a mini all inclusive breakfast restaurant at a resort kudos to who ever is in charge because everyone was great especially the table crew I traveled with my cousin and since breakfast was included wedropped couple of bucks each for service and never had to serve ourselves anything since we were made guys the whole week...2 servers worked the pool bar after breakfast and another bonus for us as they were fun and helpful and they made us feel welcomed!! Pool area loungers need upgrading there are 24 and half need help..pool area is very nice for you sun worshippers sun is available from about 9 to 5:30 ish beforethe courtyard is sunless. There is a free shuttle to Mandela beach club which is in the middle of hotel zone you need to sign up at security as it fills fast and get coupon for beach club as you get in at half price and beach club was very nice especially the loungers and restro

8

Nicole

3 de jun. de 2023

·

A estadia foi de 1 noite

Good for this area of Cancun. Very delicious and variety of breakfast buffet items. Room was clean and shower had great water pressure and hot water. Room comes with 2 bottles of water. TV has lots of channels, all in Spanish. Pool and outside bar are good. Downsides are the exterior of the hotel could use some minor upkeep-and the pool tiles in some areas are falling off/need cleaning. For Mexican standards this is very good, and I would stay again next time I’m in Cancun.

Good for this area of Cancun. Very delicious and variety of breakfast buffet items. Room was clean and shower had great water pressure and hot water. Room comes with 2 bottles of water. TV has lots of channels, all in Spanish. Pool and outside bar are good. Downsides are the exterior of the hotel could use some minor upkeep-and the pool tiles in some areas are falling off/need cleaning. For Mexican standards this is very good, and I would stay again next time I’m in Cancun.

8

sean

10 de out. de 2025

·

A estadia foi de 2 noites

Reception and pool areas are nice. The rooms are comfortable but need a bit of attention and show signs of aging. They are also not sound proof. We could hear someone snoring in the next room at night for example. Free buffet breakfast is a big bonus and is quite good. Overall, it’s a pretty good hotel without being exceptional. We have stayed here multiple times now mainly because of the price during the low season

Reception and pool areas are nice. The rooms are comfortable but need a bit of attention and show signs of aging. They are also not sound proof. We could hear someone snoring in the next room at night for example. Free buffet breakfast is a big bonus and is quite good. Overall, it’s a pretty good hotel without being exceptional. We have stayed here multiple times now mainly because of the price during the low season

10

Tina

7 de abr. de 2023

·

A estadia foi de 10 noites

This hotel was very nice and budget friendly. I stayed for 10 days and had no real issues. My original room had no view or balcony, but they moved me to a better room with a pool view on request. The breakfast buffet was delicious and had good variety. The pool was very clean and nice. Staff was friendly. The location was great for walking around and doing some shopping or eating at various restaurants. The gift shop inside was closed the entire time...not sure why. I would recommend this hotel if you are a solo traveller.

This hotel was very nice and budget friendly. I stayed for 10 days and had no real issues. My original room had no view or balcony, but they moved me to a better room with a pool view on request. The breakfast buffet was delicious and had good variety. The pool was very clean and nice. Staff was friendly. The location was great for walking around and doing some shopping or eating at various restaurants. The gift shop inside was closed the entire time...not sure why. I would recommend this hotel if you are a solo traveller.

10

Kamyra Lee

21 de jun. de 2023

·

A estadia foi de 5 noites

The property was clean , always seen staff cleaning . Front desk was always a help and great to work with . The breakfast was always good every morning, the restaurant was really good too. Loved the pasta . Drinks were great , pool was nice , gym was useful . Only dislikes was the bed was a little hard after a few days. The ac was color enough to keep you not hot but not cool enough to keep you cool if that makes sense . It overall was a nice stay. Won’t stay again due to the ac not being cold enough . But great property on a budget Stayed 5 nights

The property was clean , always seen staff cleaning . Front desk was always a help and great to work with . The breakfast was always good every morning, the restaurant was really good too. Loved the pasta . Drinks were great , pool was nice , gym was useful . Only dislikes was the bed was a little hard after a few days. The ac was color enough to keep you not hot but not cool enough to keep you cool if that makes sense . It overall was a nice stay. Won’t stay again due to the ac not being cold enough . But great property on a budget Stayed 5 nights

10

Stevo

10 de mai. de 2025

·

A estadia foi de 7 noites

Nice food options for dinner. Luis very attentive. Relaxing pool environment. Clean and friendly hotel. Convenient location. TV options limited. Overall, I will return.

Nice food options for dinner. Luis very attentive. Relaxing pool environment. Clean and friendly hotel. Convenient location. TV options limited. Overall, I will return.

6

Sancho

30 de ago. de 2023

·

A estadia foi de 1 noite

Hotel en Cancún con una buena piscina. y un buen desayuno tipo buffet. No obstante hay bastantes aspectos a mejorar ya que en la habitación la maquina de aire acondicionado era bastante ruidosa y perdía agua al suelo del pasillo por lo que tuvimos que colocar toallas en el suelo para no caernos por la noche. La piscina aunque está muy bien y tiene un horario muy amplio, tiene mucho cloro lo cual hizo que no picase la piel toda la noche.

Hotel en Cancún con una buena piscina. y un buen desayuno tipo buffet. No obstante hay bastantes aspectos a mejorar ya que en la habitación la maquina de aire acondicionado era bastante ruidosa y perdía agua al suelo del pasillo por lo que tuvimos que colocar toallas en el suelo para no caernos por la noche. La piscina aunque está muy bien y tiene un horario muy amplio, tiene mucho cloro lo cual hizo que no picase la piel toda la noche.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Muitas avaliações destacam quartos e áreas comuns muito limpos, com serviço de limpeza confiável. Alguns relatam odores mofados ou problemas de manutenção na piscina (mofo ou excesso de cloro), geralmente resolvidos quando reportados.

Avaliações dos hóspedes relacionadas

6

ELAINE

16 de nov. de 2025

·

A estadia foi de 2 noites

Cheiro forte de mofo no quarto e no banheiro.

Cheiro forte de mofo no quarto e no banheiro.

10

Roberto

18 de set. de 2025

·

A estadia foi de 1 noite

Very nice and clean. All the staff super friendly.

Very nice and clean. All the staff super friendly.

10

Bernard

2 de mar. de 2026

·

A estadia foi de 4 noites

All was perfect! The staff were excellent & the property was exceptionally clean! Please pass on my thanks to all your colleagues!

All was perfect! The staff were excellent & the property was exceptionally clean! Please pass on my thanks to all your colleagues!

8

Sebastian

21 de ago. de 2025

·

A estadia foi de 4 noites

We had clean rooms but the pool was having some kind of mold at the surface of the water and the wall, did not feel clean at all.

We had clean rooms but the pool was having some kind of mold at the surface of the water and the wall, did not feel clean at all.

10

Marco

20 de fev. de 2026

·

A estadia foi de 3 noites

La habitación muy limpia y el personal muy amable

La habitación muy limpia y el personal muy amable

10

Gabriela

1 de ago. de 2025

·

A estadia foi de 2 noites

Hotel muy bien cuidado, buena atención por parte de su personal; lugar tipo colonial... alberca muy linda. El desayuno completo y bueno. Tuve un incidente de limpieza en el baño, pero tuvieron la amabilidad de atender mi queja rápidamente y de buena manera. Sin duda, regresaría.

Hotel muy bien cuidado, buena atención por parte de su personal; lugar tipo colonial... alberca muy linda. El desayuno completo y bueno. Tuve un incidente de limpieza en el baño, pero tuvieron la amabilidad de atender mi queja rápidamente y de buena manera. Sin duda, regresaría.

10

SUSANA GALLEGOS

19 de nov. de 2025

·

A estadia foi de 3 noites

Estancia agradable, lugar amplio, limpio y con buen trato.

Estancia agradable, lugar amplio, limpio y con buen trato.

6

Sancho

30 de ago. de 2023

·

A estadia foi de 1 noite

Hotel en Cancún con una buena piscina. y un buen desayuno tipo buffet. No obstante hay bastantes aspectos a mejorar ya que en la habitación la maquina de aire acondicionado era bastante ruidosa y perdía agua al suelo del pasillo por lo que tuvimos que colocar toallas en el suelo para no caernos por la noche. La piscina aunque está muy bien y tiene un horario muy amplio, tiene mucho cloro lo cual hizo que no picase la piel toda la noche.

Hotel en Cancún con una buena piscina. y un buen desayuno tipo buffet. No obstante hay bastantes aspectos a mejorar ya que en la habitación la maquina de aire acondicionado era bastante ruidosa y perdía agua al suelo del pasillo por lo que tuvimos que colocar toallas en el suelo para no caernos por la noche. La piscina aunque está muy bien y tiene un horario muy amplio, tiene mucho cloro lo cual hizo que no picase la piel toda la noche.

10

josue

16 de dez. de 2024

·

A estadia foi de 1 noite

Limpio tranquilo buen buffet areas limpias

Limpio tranquilo buen buffet areas limpias

10

Lorena

2 de set. de 2025

·

A estadia foi de 3 noites

Habitación tranquila y limpia

Habitación tranquila y limpia

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são básicos e confortáveis, mas alguns parecem desatualizados; o ruído passa pelas portas/paredes finas e pelas áreas voltadas para a piscina. O desempenho do ar condicionado varia e as camas/travesseiros tendem a ser firmes; alguns quartos não têm geladeira ou telefone no quarto.

Avaliações dos hóspedes relacionadas

8

joey

31 de ago. de 2025

·

A estadia foi de 3 noites

Ac in rooms doesnt get cold enough

Ac in rooms doesnt get cold enough

6

shelley

8 de mai. de 2025

·

A estadia foi de 7 noites

Pool area was nice. Pool could use some work. Hotel is not working to potential. Gift shop never open & retaurant only served breakfast. They have menu by pool you can order off of & eat in pool area. Bring bug spray unless you want to get eaten. Food is average. Drinks were great along with staff. I came here with sister & received one wash cloth first day then nothing. Beds are like sleeping on the floor. Shuttle pretty useless. For the cost per night i would have been extremely mad if i paid more

Pool area was nice. Pool could use some work. Hotel is not working to potential. Gift shop never open & retaurant only served breakfast. They have menu by pool you can order off of & eat in pool area. Bring bug spray unless you want to get eaten. Food is average. Drinks were great along with staff. I came here with sister & received one wash cloth first day then nothing. Beds are like sleeping on the floor. Shuttle pretty useless. For the cost per night i would have been extremely mad if i paid more

6

catalina

1 de set. de 2025

·

A estadia foi de 4 noites

El aire acondicionado de la habitación no funcionaba y parecía un horno

El aire acondicionado de la habitación no funcionaba y parecía un horno

10

Lionel

21 de nov. de 2024

·

A estadia foi de 4 noites

Wonderful experience. Friendly and helpful staff, great amenities, excellent breakfast, clean pool. The only thing we didn't love was the music from the pool blasting into our room all day and evening. Perhaps if you want quiet you can request a room that doesn't face the pool

Wonderful experience. Friendly and helpful staff, great amenities, excellent breakfast, clean pool. The only thing we didn't love was the music from the pool blasting into our room all day and evening. Perhaps if you want quiet you can request a room that doesn't face the pool

10

Alejandro

20 de jan. de 2024

·

A estadia foi de 6 noites

Standard room was very basic but all worked and clean. Staff quickly responded to requests. Great pool area. Walkable distance to centre. Excellent breakfast. No telephone in the room.

Standard room was very basic but all worked and clean. Staff quickly responded to requests. Great pool area. Walkable distance to centre. Excellent breakfast. No telephone in the room.

8

Daniel

28 de dez. de 2024

·

A estadia foi de 4 noites

No mini bar or fridge

No mini bar or fridge

8

sean

10 de out. de 2025

·

A estadia foi de 2 noites

Reception and pool areas are nice. The rooms are comfortable but need a bit of attention and show signs of aging. They are also not sound proof. We could hear someone snoring in the next room at night for example. Free buffet breakfast is a big bonus and is quite good. Overall, it’s a pretty good hotel without being exceptional. We have stayed here multiple times now mainly because of the price during the low season

Reception and pool areas are nice. The rooms are comfortable but need a bit of attention and show signs of aging. They are also not sound proof. We could hear someone snoring in the next room at night for example. Free buffet breakfast is a big bonus and is quite good. Overall, it’s a pretty good hotel without being exceptional. We have stayed here multiple times now mainly because of the price during the low season

8

Lena

10 de jan. de 2025

·

A estadia foi de 3 noites

we stayed here for 2 nights, nice breakfast buffe and pool area. Charming hotel in good central location, nothing fancy, simple but nice and clean. Beds a bit too hard for my taste.

we stayed here for 2 nights, nice breakfast buffe and pool area. Charming hotel in good central location, nothing fancy, simple but nice and clean. Beds a bit too hard for my taste.

8

marie anne

12 de ago. de 2025

·

A estadia foi de 1 noite

Grandes chambres, piscine agréable. Par contre mauvaise isolation phonique. Les voitures roulent dans la chambre.... Bon buffet de petit déjeuner.

Grandes chambres, piscine agréable. Par contre mauvaise isolation phonique. Les voitures roulent dans la chambre.... Bon buffet de petit déjeuner.

8

Ricardo

20 de mai. de 2025

·

A estadia foi de 2 noites

The staff was exceptionally nice and accommodating. Unfortunately, the room didn’t have a phone to call the front desk, so for each issue or question you’d have to walk down to the reception, very inconvenient. The room had no refrigerator, therefore, if you bought water or something needing refrigeration, you were out of luck. We had to ask for towels, appears the maid service forgot some of them, but they brought them quickly when asked, so again the staff was great at helping with a nice smile and were happy to help. The bar service was nice, the restaurant we tried to have breakfast, although a good selection, we wanted something more local, so decided to go out, the hotel was very close to many rests and cafés, and very good ones. Overall the hotel is great for what you’ve paying but width they had refrigerators in the rooms.

The staff was exceptionally nice and accommodating. Unfortunately, the room didn’t have a phone to call the front desk, so for each issue or question you’d have to walk down to the reception, very inconvenient. The room had no refrigerator, therefore, if you bought water or something needing refrigeration, you were out of luck. We had to ask for towels, appears the maid service forgot some of them, but they brought them quickly when asked, so again the staff was great at helping with a nice smile and were happy to help. The bar service was nice, the restaurant we tried to have breakfast, although a good selection, we wanted something more local, so decided to go out, the hotel was very close to many rests and cafés, and very good ones. Overall the hotel is great for what you’ve paying but width they had refrigerators in the rooms.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é amplamente elogiada pela simpatia, atenção e prestatividade. Várias avaliações também observam atitudes ou comunicação inconsistentes na recepção e falhas ocasionais, como regras rígidas para o café da manhã ou resolução lenta de problemas.

Avaliações dos hóspedes relacionadas

8

Richard

1 de fev. de 2025

·

A estadia foi de 4 noites

The Buffet Breakfast and food at the pool bar was very good. Staff was friendly except the front desk. When I asked to use the phone (there are no phones in the rooms) to call a 1-800 number to our airline. I was told their phones can not call 800 numbers. No help was offered.

The Buffet Breakfast and food at the pool bar was very good. Staff was friendly except the front desk. When I asked to use the phone (there are no phones in the rooms) to call a 1-800 number to our airline. I was told their phones can not call 800 numbers. No help was offered.

10

Roberto

18 de set. de 2025

·

A estadia foi de 1 noite

Very nice and clean. All the staff super friendly.

Very nice and clean. All the staff super friendly.

2

Rufo

6 de dez. de 2024

·

A estadia foi de 1 noite

I asked to speak to the manager due to a misunderstanding that could have been resolved if the receptionist had given me clear information. I asked to be provided with the hotel rules (which they did not) and they told me that the manager was not in town. He magically appeared about an hour later, so apparently he was not out of town. (first lie). When the manager arrived he was rude, I thought we were having an adult conversation but he started raising his voice and being condescending. This is my third time staying at this hotel, I will definitely never do it again.

I asked to speak to the manager due to a misunderstanding that could have been resolved if the receptionist had given me clear information. I asked to be provided with the hotel rules (which they did not) and they told me that the manager was not in town. He magically appeared about an hour later, so apparently he was not out of town. (first lie). When the manager arrived he was rude, I thought we were having an adult conversation but he started raising his voice and being condescending. This is my third time staying at this hotel, I will definitely never do it again.

8

Jorge

9 de jun. de 2024

·

A estadia foi de 6 noites

This property needs improvement in the area of front desk customer service

This property needs improvement in the area of front desk customer service

10

Bernard

2 de mar. de 2026

·

A estadia foi de 4 noites

All was perfect! The staff were excellent & the property was exceptionally clean! Please pass on my thanks to all your colleagues!

All was perfect! The staff were excellent & the property was exceptionally clean! Please pass on my thanks to all your colleagues!

10

Roberto

21 de set. de 2025

·

A estadia foi de 1 noite

Staff was super kind and helpful.

Staff was super kind and helpful.

4

Lau

26 de out. de 2025

·

A estadia foi de 1 noite

Es imposible comunicarse para una factura y no contestan los mensajes que se envían por Expedia. Pésima atención

Es imposible comunicarse para una factura y no contestan los mensajes que se envían por Expedia. Pésima atención

8

Michael

22 de ago. de 2025

·

A estadia foi de 2 noites

The check in process was smooth, for the most part. The staff were friendly and very helpful. The pizza at the pool bar can be improved. The roast beef sandwich was great tasting. On a personal level, I would have appreciated the breakfast restaurant staff, showing a bit more kindness and consideration to my elderly mother-in-law. She wanted to take a few pastries up to her room but was denied, with the explanation that it was only for the buffet. We had just left another hotel where she was able to take pastries from the restaurant. Apart from that, the hotel was ideal, within walking distance to the Ado bus terminal.

The check in process was smooth, for the most part. The staff were friendly and very helpful. The pizza at the pool bar can be improved. The roast beef sandwich was great tasting. On a personal level, I would have appreciated the breakfast restaurant staff, showing a bit more kindness and consideration to my elderly mother-in-law. She wanted to take a few pastries up to her room but was denied, with the explanation that it was only for the buffet. We had just left another hotel where she was able to take pastries from the restaurant. Apart from that, the hotel was ideal, within walking distance to the Ado bus terminal.

10

Judith

28 de dez. de 2023

·

A estadia foi de 1 noite

Staff very friendly, delicious breakfast, clean rooms, well kept facility, close to restaurants and bus station

Staff very friendly, delicious breakfast, clean rooms, well kept facility, close to restaurants and bus station

10

Oscar

20 de abr. de 2025

·

A estadia foi de 2 noites

The greatest hotel to estay in Cancun. Extremely clean and all the staff y very helpful and courteous. Shout out for the bellman Mauro, hes recomendations to places to visit and restaurants around the area. Thank for the hospitality. Definitely will be back.

The greatest hotel to estay in Cancun. Extremely clean and all the staff y very helpful and courteous. Shout out for the bellman Mauro, hes recomendations to places to visit and restaurants around the area. Thank for the hospitality. Definitely will be back.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

A localização central é conveniente para restaurantes, lojas e a estação rodoviária ADO, com muitos hóspedes achando-a acessível a pé e relativamente tranquila. Não está perto da praia, então planeje se deslocar para aproveitar o mar.

Avaliações dos hóspedes relacionadas

10

Valerie Hope

7 de abr. de 2025

·

A estadia foi de 7 noites

Lovely hotel in a walkable location, close to restaurants and shopping. Will stay again.

Lovely hotel in a walkable location, close to restaurants and shopping. Will stay again.

10

Hema

22 de jul. de 2025

·

Hotel location is good. Its 15-20 min walk to the market and downtown. Breakfast options were great and worthy for the price. The staff were very helpful.

Hotel location is good. Its 15-20 min walk to the market and downtown. Breakfast options were great and worthy for the price. The staff were very helpful.

10

Cedric

23 de ago. de 2025

·

A estadia foi de 1 noite

Hôtel vraiment sympa et bien situé dans le centre ville de Cancun. Superbe piscine, petit déjeuner très copieux et personnel aimable. Les chambres mériteraient un rafraîchissement mais elles sont très confortables et propres.

Hôtel vraiment sympa et bien situé dans le centre ville de Cancun. Superbe piscine, petit déjeuner très copieux et personnel aimable. Les chambres mériteraient un rafraîchissement mais elles sont très confortables et propres.

10

mike

11 de nov. de 2025

·

A estadia foi de 1 noite

A great option if you're arriving or departing to your next destination via the ado bus as ita very walkable. Hotel was clean and as described. Would atay here agaon.

A great option if you're arriving or departing to your next destination via the ado bus as ita very walkable. Hotel was clean and as described. Would atay here agaon.

8

jaime daniel

2 de mar. de 2025

·

A estadia foi de 7 noites

This hotel's location for me as I have stayed in downtown Cancun a few times now was by far the quietest as its location is on a street a few blocks east of the main thorough fare of what is Tulum . The ADO bus station is a short walk as is many Oxxo stores and a nice and big clean groceries store Soriana. Many restaurants seem to have opened on Nader street which said hotel is located all within walking distance and if you like walking adventuring about you will like the location of the hotel! Hotels been around a bit but staff do good job of cleaning her up. The breakfast was great felt like a mini all inclusive breakfast restaurant at a resort kudos to who ever is in charge because everyone was great especially the table crew I traveled with my cousin and since breakfast was included wedropped couple of bucks each for service and never had to serve ourselves anything since we were made guys the whole week...2 servers worked the pool bar after breakfast and another bonus for us as they were fun and helpful and they made us feel welcomed!! Pool area loungers need upgrading there are 24 and half need help..pool area is very nice for you sun worshippers sun is available from about 9 to 5:30 ish beforethe courtyard is sunless. There is a free shuttle to Mandela beach club which is in the middle of hotel zone you need to sign up at security as it fills fast and get coupon for beach club as you get in at half price and beach club was very nice especially the loungers and restro

This hotel's location for me as I have stayed in downtown Cancun a few times now was by far the quietest as its location is on a street a few blocks east of the main thorough fare of what is Tulum . The ADO bus station is a short walk as is many Oxxo stores and a nice and big clean groceries store Soriana. Many restaurants seem to have opened on Nader street which said hotel is located all within walking distance and if you like walking adventuring about you will like the location of the hotel! Hotels been around a bit but staff do good job of cleaning her up. The breakfast was great felt like a mini all inclusive breakfast restaurant at a resort kudos to who ever is in charge because everyone was great especially the table crew I traveled with my cousin and since breakfast was included wedropped couple of bucks each for service and never had to serve ourselves anything since we were made guys the whole week...2 servers worked the pool bar after breakfast and another bonus for us as they were fun and helpful and they made us feel welcomed!! Pool area loungers need upgrading there are 24 and half need help..pool area is very nice for you sun worshippers sun is available from about 9 to 5:30 ish beforethe courtyard is sunless. There is a free shuttle to Mandela beach club which is in the middle of hotel zone you need to sign up at security as it fills fast and get coupon for beach club as you get in at half price and beach club was very nice especially the loungers and restro

8

Jan

20 de nov. de 2024

·

A estadia foi de 5 noites

Breakfest was good, centrum is close; there were lots of good places to eat. Beaches are far away, so if you are looking for hotel close to the beach, this is not for you. Lots of humidity in the room, so there was a little bit bad smell. Pool was nice and staff were very friendly.

Breakfest was good, centrum is close; there were lots of good places to eat. Beaches are far away, so if you are looking for hotel close to the beach, this is not for you. Lots of humidity in the room, so there was a little bit bad smell. Pool was nice and staff were very friendly.

10

Guillermo

9 de jul. de 2025

·

A estadia foi de 1 noite

A pesar de ser un hotel con algunos años de antigüedad lo han mantenido en buenas condiciones y su ubicación es muy buena

A pesar de ser un hotel con algunos años de antigüedad lo han mantenido en buenas condiciones y su ubicación es muy buena

8

Tania

30 de ago. de 2025

·

A estadia foi de 1 noite

La propiedad está bien cerca de el centro

La propiedad está bien cerca de el centro

8

Myrline

22 de out. de 2025

·

A estadia foi de 2 noites

Oui tout était correcte très bon hôtel Sauf l'emplacement que j'ai passé trop aimé.

Oui tout était correcte très bon hôtel Sauf l'emplacement que j'ai passé trop aimé.

8

Lasse

15 de mar. de 2023

·

A estadia foi de 2 noites

Hotellet er stort og godt, men gammelt og slidt. Der er en god Pool, restaurant osv. Servicen var rigtig god og der var rent på værelset. Placeringen er ikke så god, men hvis du har en bil, er det ikke noget problem. Der er gratis parkering på stedet.

Hotellet er stort og godt, men gammelt og slidt. Der er en god Pool, restaurant osv. Servicen var rigtig god og der var rent på værelset. Placeringen er ikke så god, men hvis du har en bil, er det ikke noget problem. Der er gratis parkering på stedet.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O buffet de café da manhã é amplamente elogiado pela variedade e qualidade, incluindo itens feitos na hora. O jantar posterior é limitado a um pequeno cardápio de bar à beira da piscina, com qualidade da comida variada, e alguns hóspedes relataram políticas rígidas ou problemas ocasionais.

Avaliações dos hóspedes relacionadas

10

savita

21 de dez. de 2023

·

A estadia foi de 1 noite

Amazing breakfast buffet !!!! We loved it .

Amazing breakfast buffet !!!! We loved it .

10

Hema

22 de jul. de 2025

·

Hotel location is good. Its 15-20 min walk to the market and downtown. Breakfast options were great and worthy for the price. The staff were very helpful.

Hotel location is good. Its 15-20 min walk to the market and downtown. Breakfast options were great and worthy for the price. The staff were very helpful.

6

shelley

8 de mai. de 2025

·

A estadia foi de 7 noites

Pool area was nice. Pool could use some work. Hotel is not working to potential. Gift shop never open & retaurant only served breakfast. They have menu by pool you can order off of & eat in pool area. Bring bug spray unless you want to get eaten. Food is average. Drinks were great along with staff. I came here with sister & received one wash cloth first day then nothing. Beds are like sleeping on the floor. Shuttle pretty useless. For the cost per night i would have been extremely mad if i paid more

Pool area was nice. Pool could use some work. Hotel is not working to potential. Gift shop never open & retaurant only served breakfast. They have menu by pool you can order off of & eat in pool area. Bring bug spray unless you want to get eaten. Food is average. Drinks were great along with staff. I came here with sister & received one wash cloth first day then nothing. Beds are like sleeping on the floor. Shuttle pretty useless. For the cost per night i would have been extremely mad if i paid more

6

Faviola

21 de jul. de 2025

·

A estadia foi de 2 noites

Como familia nos agrada la sensación de comodidad en la habitación. El primer día de desayuno en el área de preparación de alimentos al momento es algo decepcionante ver su menú en grande visible para todo comensal con más de 6 opciones y al momento de pedir solo te pueden ofrecer solo 2 y de mala cara. En el segundo día en la misma área a mi esposo le prepararon su omelet con un buen trozo de metal!!! Afortunadamente no lo masticó con fuerza o peor aún no lo tragó pero es increíble encontrar algo así en tu comida. No era cáscara de huevo. Incluso le dimos la pieza de metal al mesero. Y antes de realizar la salida, al utilizar el elevador justo al dar el primer para salir del elevador estaban realizando limpieza del piso y resbalé cayendo de mi lado derecho lastimado mi rodilla y mano. No había letrero de piso mojado frente al elevador y las dos chicas empleadas presentes no me ayudaron a levantarme más que mi esposo. Solo una me preguntó que si estaba bien. En la habitación solo faltó que resurtieran café para el día siguiente. El incidente del restaurante y en el elevador lo reporte a mi salida a la recepcionista y no estaba enterada de estos incidentes por lo que los empleados no dan seguimiento a ningún tipo de situación. En fin, nos gusta el hotel pero en situaciones críticas no hay seguimiento de parte del hotel y sus empleados

Como familia nos agrada la sensación de comodidad en la habitación. El primer día de desayuno en el área de preparación de alimentos al momento es algo decepcionante ver su menú en grande visible para todo comensal con más de 6 opciones y al momento de pedir solo te pueden ofrecer solo 2 y de mala cara. En el segundo día en la misma área a mi esposo le prepararon su omelet con un buen trozo de metal!!! Afortunadamente no lo masticó con fuerza o peor aún no lo tragó pero es increíble encontrar algo así en tu comida. No era cáscara de huevo. Incluso le dimos la pieza de metal al mesero. Y antes de realizar la salida, al utilizar el elevador justo al dar el primer para salir del elevador estaban realizando limpieza del piso y resbalé cayendo de mi lado derecho lastimado mi rodilla y mano. No había letrero de piso mojado frente al elevador y las dos chicas empleadas presentes no me ayudaron a levantarme más que mi esposo. Solo una me preguntó que si estaba bien. En la habitación solo faltó que resurtieran café para el día siguiente. El incidente del restaurante y en el elevador lo reporte a mi salida a la recepcionista y no estaba enterada de estos incidentes por lo que los empleados no dan seguimiento a ningún tipo de situación. En fin, nos gusta el hotel pero en situaciones críticas no hay seguimiento de parte del hotel y sus empleados

10

Hong

10 de mai. de 2024

·

A estadia foi de 2 noites

The hotel is clean, comfortable and friendly. Conveniently located a few minutes from the beach, with very good free breakfast.Their restaurant food is not good. We received more service and originality from street vendors. The hotel's nachos reminder me of Cheez Whiz. Other menu items were equally poor.

The hotel is clean, comfortable and friendly. Conveniently located a few minutes from the beach, with very good free breakfast.Their restaurant food is not good. We received more service and originality from street vendors. The hotel's nachos reminder me of Cheez Whiz. Other menu items were equally poor.

8

Michael

22 de ago. de 2025

·

A estadia foi de 2 noites

The check in process was smooth, for the most part. The staff were friendly and very helpful. The pizza at the pool bar can be improved. The roast beef sandwich was great tasting. On a personal level, I would have appreciated the breakfast restaurant staff, showing a bit more kindness and consideration to my elderly mother-in-law. She wanted to take a few pastries up to her room but was denied, with the explanation that it was only for the buffet. We had just left another hotel where she was able to take pastries from the restaurant. Apart from that, the hotel was ideal, within walking distance to the Ado bus terminal.

The check in process was smooth, for the most part. The staff were friendly and very helpful. The pizza at the pool bar can be improved. The roast beef sandwich was great tasting. On a personal level, I would have appreciated the breakfast restaurant staff, showing a bit more kindness and consideration to my elderly mother-in-law. She wanted to take a few pastries up to her room but was denied, with the explanation that it was only for the buffet. We had just left another hotel where she was able to take pastries from the restaurant. Apart from that, the hotel was ideal, within walking distance to the Ado bus terminal.

6

Astrid

5 de dez. de 2022

·

A estadia foi de 19.330 noites

El desayuno está incluído y es desde las 7am, pero todos los tours te recogen antes de esa hora… 6:30 am aproximadamente. No da tiempo de desayunar. Por lo demás, todo bien.

El desayuno está incluído y es desde las 7am, pero todos los tours te recogen antes de esa hora… 6:30 am aproximadamente. No da tiempo de desayunar. Por lo demás, todo bien.

10

Peter

28 de dez. de 2024

·

A estadia foi de 2 noites

Breakfast is exceptional. Internet speed super fast!

Breakfast is exceptional. Internet speed super fast!

8

John

6 de jun. de 2024

·

A estadia foi de 3 noites

Outstanding buffet breakfast in restaurant which is otherwise closed. Lunch and dinner can be ordered from the poolside bar but a limited menu. Bar has only three beers, all in cans. Room: no fridge, poor lighting, comfy bed, no manual for TV. Good little gym.

Outstanding buffet breakfast in restaurant which is otherwise closed. Lunch and dinner can be ordered from the poolside bar but a limited menu. Bar has only three beers, all in cans. Room: no fridge, poor lighting, comfy bed, no manual for TV. Good little gym.

8

sean

10 de out. de 2025

·

A estadia foi de 2 noites

Reception and pool areas are nice. The rooms are comfortable but need a bit of attention and show signs of aging. They are also not sound proof. We could hear someone snoring in the next room at night for example. Free buffet breakfast is a big bonus and is quite good. Overall, it’s a pretty good hotel without being exceptional. We have stayed here multiple times now mainly because of the price during the low season

Reception and pool areas are nice. The rooms are comfortable but need a bit of attention and show signs of aging. They are also not sound proof. We could hear someone snoring in the next room at night for example. Free buffet breakfast is a big bonus and is quite good. Overall, it’s a pretty good hotel without being exceptional. We have stayed here multiple times now mainly because of the price during the low season

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

miguel

19 de jan. de 2026

·

A estadia foi de 1 noite

Tudo perfeito. Tanto que fui embora e deixei o meu casaco de presente 😅

Tudo perfeito. Tanto que fui embora e deixei o meu casaco de presente 😅

10

Alfonso

24 de nov. de 2025

·

A estadia foi de 1 noite

Excelente servici

Excelente servici

6

ELAINE

16 de nov. de 2025

·

A estadia foi de 2 noites

Cheiro forte de mofo no quarto e no banheiro.

Cheiro forte de mofo no quarto e no banheiro.

10

caio

21 de out. de 2025

·

A estadia foi de 5 noites

Muito bom, recomendo a todos, local limpo e muito bem cuidado, fora o café da manhã muito bom.

Muito bom, recomendo a todos, local limpo e muito bem cuidado, fora o café da manhã muito bom.

10

Ana

21 de mai. de 2025

·

A estadia foi de 4 noites

Eu e meu marido passamos 4 noites no Hotel e foi muito bom! Café da manhã muito bom! A Maria que atende lá é super simpática! A área da piscina é muito agradável. O restaurante da piscina é muito bom, incluindo os drinks Os atendentes super atenciosos Acho que os únicos pontos negativos são o quarto não ter frigobar, e não ter disponibilidade de usar microondas ou algo assim pra esquentar algo Mas de resto, super recomendo

Eu e meu marido passamos 4 noites no Hotel e foi muito bom! Café da manhã muito bom! A Maria que atende lá é super simpática! A área da piscina é muito agradável. O restaurante da piscina é muito bom, incluindo os drinks Os atendentes super atenciosos Acho que os únicos pontos negativos são o quarto não ter frigobar, e não ter disponibilidade de usar microondas ou algo assim pra esquentar algo Mas de resto, super recomendo

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 23:59

Antes das 13:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $81	17 $81	18 $81	19 $81
20 $82	21 $82	22 $81	23 $80	24 $82	25 $83	26 $82
27 $81	28 $83	29 $82	30 $82

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Este alojamento disponibiliza transporte a partir do terminal de ferries (podem aplicar-se sobretaxas). Para organizar o transporte, os clientes devem contactar o alojamento quando chegar ao destino através dos dados que constam da confirmação da reserva. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito, cartões de débito e numerário
O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.

A piscina está aberta das 10:00 às 22:00.
O alojamento permite a estadia grátis de crianças com idade igual ou inferior a 11 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilizem as camas existentes.
Não é necessário automóvel para aceder ao alojamento.
O alojamento disponibiliza check-in sem contacto e check-out sem contacto.