Solymar on the beach
US$ 93
/noite
Média para setembro
Preços para Solymar on the beach
Selecione datas para ver preços e disponibilidade
US$ 93
/noite
Média para setembro
Preços médios mensais
Em Solymar on the beach, o preço por noite é, em média, US$ 75 no mês mais barato (outubro) e US$ 151 no mês mais caro (dezembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 119 |
| fevereiro | US$ 136 |
| março | US$ 137 |
| abril | US$ 108 |
| maio | US$ 102 |
| junho | US$ 101 |
| julho | US$ 107 |
| agosto | US$ 107 |
| setembro | US$ 93 |
| outubro | US$ 75 |
| novembro | US$ 115 |
| dezembro | US$ 151 |
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set. · US$ 93
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Mais caro: dezembro (aprox. US$ 151)
Mais barato: outubro (aprox. US$ 75)
Sobre este alojamento
Enjoy a private beach and complimentary water park at this all-inclusive hotel in Cancun's Zona Hotelera.
Localização
Zona Hotelera, uma zona de Cancún, alberga Solymar Beach And Resorts.Se deseja fazer compras, vale a pena visitar Centro Comercial La Isla e Puerto Cancún Marina Town Center, ao passo que para apreciar alguma natureza local, o melhor é visitar Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancun y Punta Nizuc e Playa Delfines. Também vale a pena visitar Xoximilco e El Sol de Cancún.
Restaurante
Elevador
Babysitting/Serviço para crianças
Limpeza a seco
Jardim
Piscina exterior
Localização
Blvd Kukulcán km 18.7 #2706, Avenida Kukulkan, Cancún, Benito Juárez, Estado de Quintana Roo, México
Opções de quartos
Quadruple King Size Bed
Dormidas 4
1
Suíte Standard Individual
Detalhes do quarto
54 ft²
VarandaAr condicionadoCasa de banhoCama(s) extra(s) (mediante pedido)
1
Quarto Duplo Standard
Detalhes do quarto
Dormidas 4
54 ft²
VarandaAr condicionadoCasa de banhoCama(s) extra(s) (mediante pedido)
2
Quarto Triplo Standard
Detalhes do quarto
Dormidas 3
54 ft²
VarandaAr condicionadoCasa de banhoCama(s) extra(s) (mediante pedido)
Quarto Luxo
Quarto
Double Or Twin with Double Bed
Dormidas 6
Double Or Twin Capacity 2
Dormidas 6
2
Quarto Quádruplo Standard
Detalhes do quarto
Dormidas 4
54 ft²
VarandaAr condicionadoCasa de banhoCama(s) extra(s) (mediante pedido)
Quarto Superior
Room Run of House
Quarto Casal
Quarto Económico
Suite Superior Sea View
Dormidas 8
Estúdio Superior (Vista Mar)
Dormidas 5
Quadruple with Double Bed
Dormidas 4
Room Grand
Estudio - Vista Lago
Dormidas 5
Quarto Familiar
Dormidas 8
Apartamento
Apartamento Standard 1 Quarto
Apartment Sea View One Bedroom
Quarto Standard (Vista Mar)
Quarto - Vista Lago
Quarto Duplo ou Twin Standard
Dormidas 6
Double Two Double Beds
Dormidas 4
Quarto Individual Económico
Quarto King Standard
Dormidas 4
Quarto Duplo Standard (Vista Lago)
Dormidas 4
Suite - Vista Mar
Dormidas 8
Estudio Superior
Dormidas 5
Quarto Deluxe
Estúdio Standard Com Vista Mar
Dormidas 5
Bed in Dormitory Sea View
Estudio
Dormidas 5
Quadruple Capacity 4
Dormidas 4
Double Luxury
Dormidas 4
Twin with Double Bed
Dormidas 4
Apartment Sea View
Double Deluxe King Bed
Dormidas 4
Bed in Dormitory Standard
Quarto Duplo Económico
Dormidas 4
Bed in Dormitory Lake View
Avaliações dos hóspedes sobre Solymar on the beach
7.3
Bom
Com base em 4 avaliações verificadas
Quem se hospeda aqui?
Negócios
5%
Casal
34%
Família
46%
Grupos
9%
Individual
4%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Solymar, à beira-mar, os viajantes descrevem uma estadia econômica e com vista para a praia, mas com instalações antigas, limpeza irregular e confusão sobre as regras do sistema tudo incluído, além de variedade limitada de comidas e bebidas que, por vezes, acabam ou funcionam em horários restritos.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Solymar, à beira-mar, os viajantes descrevem uma estadia econômica e com vista para a praia, mas com instalações antigas, limpeza irregular e confusão sobre as regras do sistema tudo incluído, além de variedade limitada de comidas e bebidas que, por vezes, acabam ou funcionam em horários restritos.
O feedback sobre o serviço é misto, com muitos elogiando a simpatia da equipe, enquanto outros relatam atendimento rude ou pouco prestativo na recepção e lentidão nas respostas. Os quartos são, em geral, básicos e desgastados, com problemas de manutenção, falta de comodidades e Wi-Fi instável, embora alguns hóspedes destaquem o espaço e o bom ar-condicionado. As áreas da praia e da piscina são consistentemente um destaque para a maioria. Espere uma estadia simples à beira-mar com algumas desvantagens a serem consideradas.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As instalações são antigas, com muitas escadas e problemas de manutenção visíveis; a praia e a piscina são apreciadas, mas os bares são limitados e o bar da piscina frequentemente fecha cedo ou não está funcionando.
Avaliações dos hóspedes relacionadas
8
Daniele
18 de ago. de 2025
·
A estadia foi de 5 noites
Solymar is a good option for those who are looking for something on a tight budget. The general cleanliness of the hotel is excellent, the rooms are comfortable and spacious. Food is good, don’t expect a 5 star restaurant, but it’s cozy and warm. The common areas like the pool, bars and restaurant are clean and well maintained. The best of this hotel for sure is the staff, always trying to make you feel special. We’ve noticed some things that were not as nice on the maintenance side of the hotel, parts of the ceiling falling from high heights and some of the bar top was missing. Other than that, we had a great time at Solymar. Will most likely come back in the future.
Solymar is a good option for those who are looking for something on a tight budget. The general cleanliness of the hotel is excellent, the rooms are comfortable and spacious. Food is good, don’t expect a 5 star restaurant, but it’s cozy and warm. The common areas like the pool, bars and restaurant are clean and well maintained. The best of this hotel for sure is the staff, always trying to make you feel special. We’ve noticed some things that were not as nice on the maintenance side of the hotel, parts of the ceiling falling from high heights and some of the bar top was missing. Other than that, we had a great time at Solymar. Will most likely come back in the future.
6
Gregory
14 de jun. de 2024
·
A estadia foi de 4 noites
Several areas of the property needed maintenance and it would have been really nice if the poolside bar was operating. Other than that, our room was very clean and the staff was super helpful.
Several areas of the property needed maintenance and it would have been really nice if the poolside bar was operating. Other than that, our room was very clean and the staff was super helpful.
8
Estefany
2 de ago. de 2024
·
A estadia foi de 4 noites
VALE LA PENA, EL PRECIO ES ACCESIBLE MUY GRANDE, EL AREA DE PLAYA MUY BONITA una vista increíble (FOTOGRAFIABLE😁) LA ALBERCA, TIENE UN ÁREA PARA NIÑOS. SOLAMENTE que el hotel TIENE MUCHAS ESCALERAS POR TODOS LADOS (ES EL ESTILO DE LA CONSTRUCCIÓN) SI LLEVAS MUCHO PESO EN TU EQUIPAJE O SE TE DIFICULTA TRASLADARTE FÁCILMENTE, NO ES PARA TI...SINO SIN PROBLEMAS PUEDES DISFRUTAR. Las condiciones de la habitación son aceptables, aunque si eres exigente no es para ti. Tiene solo 2 enchufes, no hay secadora, el mosaico del baño algo gastado, igualmente las sábanas y almohadas...pero vale la aceptable por el precio.
VALE LA PENA, EL PRECIO ES ACCESIBLE MUY GRANDE, EL AREA DE PLAYA MUY BONITA una vista increíble (FOTOGRAFIABLE😁) LA ALBERCA, TIENE UN ÁREA PARA NIÑOS. SOLAMENTE que el hotel TIENE MUCHAS ESCALERAS POR TODOS LADOS (ES EL ESTILO DE LA CONSTRUCCIÓN) SI LLEVAS MUCHO PESO EN TU EQUIPAJE O SE TE DIFICULTA TRASLADARTE FÁCILMENTE, NO ES PARA TI...SINO SIN PROBLEMAS PUEDES DISFRUTAR. Las condiciones de la habitación son aceptables, aunque si eres exigente no es para ti. Tiene solo 2 enchufes, no hay secadora, el mosaico del baño algo gastado, igualmente las sábanas y almohadas...pero vale la aceptable por el precio.
6
Victor
8 de mar. de 2024
·
A estadia foi de 1 noite
Las personas que trabajan ahi se esfuerzan por dar buena atención. Pero si varios detalles creo q mas de la administracion. No habia bartender en el bar de la alberca. No nos dieron toallas para playa suficientes por que no tenían agua. En fin fueron varios los detalles que no me dejaron satisfecho.
Las personas que trabajan ahi se esfuerzan por dar buena atención. Pero si varios detalles creo q mas de la administracion. No habia bartender en el bar de la alberca. No nos dieron toallas para playa suficientes por que no tenían agua. En fin fueron varios los detalles que no me dejaron satisfecho.
2
Vakhtang
21 de ago. de 2025
·
A estadia foi de 15 noites
The building is very old. Front desk is not friendly. Room didn’t have hot water for 5 days. After 5 days they realized there is no hot water in the building and had to move us to different side of building. Food was ok although not much of variety . The waitress Jazmin was very kind and polite. Beach chairs aren’t available till 10am although people want to swim and enjoy beautiful weather. Even if there is no big waves and safe to swim the staff doesn’t let you into the sea till swim guard arrives at 10am!!! Terrible!!! I was traveling with kids and the best time is from 8am till 11 am to make sure it’s not too hot. Not all the beverages are available although we had all-inclusive package; but they had the be stages for purchase!!! I travel to Cancun annually and never had such a disappointment.
The building is very old. Front desk is not friendly. Room didn’t have hot water for 5 days. After 5 days they realized there is no hot water in the building and had to move us to different side of building. Food was ok although not much of variety . The waitress Jazmin was very kind and polite. Beach chairs aren’t available till 10am although people want to swim and enjoy beautiful weather. Even if there is no big waves and safe to swim the staff doesn’t let you into the sea till swim guard arrives at 10am!!! Terrible!!! I was traveling with kids and the best time is from 8am till 11 am to make sure it’s not too hot. Not all the beverages are available although we had all-inclusive package; but they had the be stages for purchase!!! I travel to Cancun annually and never had such a disappointment.
2
Jose
17 de jun. de 2024
·
A estadia foi de 3 noites
El todo inluido solo funciona 12 hr /dia La comida peor imposible Las instalaciones con muchas escaleras Solo 1 bar funciona todos los días bien difícil para acceder el de la piscina solo 1 día y de 11-4 pm En la noche nada q hacer No se recomienda para rentar no regreso más acá Tuve q pagar 1200 pesos /día por el todo incluido Además d haber pagado 73 usd / día a Expedía Debieran reconsiderar y hacer alguna devolución. De ese monto pagado Le agradecería A las 12 pm hice el check out y me retiraron el brazalete para poder almorzar es demasiados Espero q Ecpedia devuelva parte del monto abonado en la reserva
El todo inluido solo funciona 12 hr /dia La comida peor imposible Las instalaciones con muchas escaleras Solo 1 bar funciona todos los días bien difícil para acceder el de la piscina solo 1 día y de 11-4 pm En la noche nada q hacer No se recomienda para rentar no regreso más acá Tuve q pagar 1200 pesos /día por el todo incluido Además d haber pagado 73 usd / día a Expedía Debieran reconsiderar y hacer alguna devolución. De ese monto pagado Le agradecería A las 12 pm hice el check out y me retiraron el brazalete para poder almorzar es demasiados Espero q Ecpedia devuelva parte del monto abonado en la reserva
2
Adri
21 de jun. de 2024
·
A estadia foi de 1 noite
La parte de las piletas está linda …. El resto no . No es un all inclusive como te imaginas
La parte de las piletas está linda …. El resto no . No es un all inclusive como te imaginas
6
Maksym
5 de mai. de 2025
·
A estadia foi de 9 noites
Nice beach. Not crowded. The hotel itself is older and need renovation. Stuff are friendly.
Nice beach. Not crowded. The hotel itself is older and need renovation. Stuff are friendly.
2
Troy
14 de mai. de 2024
·
A estadia foi de 3 noites
Don't do it. If we did it over again, I would pay a little extra to stay somewhere a little nicer. Buffet food wasn't the greatest, pool was fine, beach was great, and beach bar was awesome. Hotel it self was very run down. There was a constant smell that wouldn't go away when you are by the pool/pool bar. And what ever you do, don't go into the bathrooms by the pool (ugh). The staff here are great and were very friendly. It's not their fault the hotel needs a complete redo! Location of the hotel is good, and wasn't to far away from shops/restuarants, about a 10min bus ride.
Don't do it. If we did it over again, I would pay a little extra to stay somewhere a little nicer. Buffet food wasn't the greatest, pool was fine, beach was great, and beach bar was awesome. Hotel it self was very run down. There was a constant smell that wouldn't go away when you are by the pool/pool bar. And what ever you do, don't go into the bathrooms by the pool (ugh). The staff here are great and were very friendly. It's not their fault the hotel needs a complete redo! Location of the hotel is good, and wasn't to far away from shops/restuarants, about a 10min bus ride.
2
Alexandre
14 de dez. de 2025
·
A estadia foi de 1 noite
A comida é muito pobre de quantidade e variedade, nao conseguindo atender a demanda e demorando na reposição, alem de um buffet de aparencia nao muito agradavel. O quarto estava infestado de pernilongo. O acesso à piscina parece um labirinto. As instalações em geral sao velhas
A comida é muito pobre de quantidade e variedade, nao conseguindo atender a demanda e demorando na reposição, alem de um buffet de aparencia nao muito agradavel. O quarto estava infestado de pernilongo. O acesso à piscina parece um labirinto. As instalações em geral sao velhas
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza é irregular, com relatos repetidos de quartos e banheiros sujos, toalhas e roupas de cama manchadas ou faltando, e a presença de pragas como mosquitos e baratas; alguns hóspedes notaram áreas comuns limpas.
Avaliações dos hóspedes relacionadas
4
Yadhira Yael
28 de jul. de 2025
·
A estadia foi de 2 noites
La recepcionista y meseros con pésima actitud de servicio, no hicieron la limpieza de la habitación ningún día se reportó y no nos informaron q se tenía que dejar la llave
La recepcionista y meseros con pésima actitud de servicio, no hicieron la limpieza de la habitación ningún día se reportó y no nos informaron q se tenía que dejar la llave
2
Fernando
24 de mar. de 2024
·
A estadia foi de 4 noites
Found cockroaches in the bathroom and in the hallways. Terrible experience.
Found cockroaches in the bathroom and in the hallways. Terrible experience.
2
Odelquis
30 de jul. de 2025
·
A estadia foi de 1 noite
No reconmedaria este hotel a ninguna persona, todo estaba sucio, el buffet muy malo, la atencion mala, menos las personas de la puerta y maleteros.. La piscina esta sucia, la habitacion muy basica. tuvimos que esperar para hacer el cheking y cuando entramos a la habitacion, estaba sucia, el banno olia horrible..
No reconmedaria este hotel a ninguna persona, todo estaba sucio, el buffet muy malo, la atencion mala, menos las personas de la puerta y maleteros.. La piscina esta sucia, la habitacion muy basica. tuvimos que esperar para hacer el cheking y cuando entramos a la habitacion, estaba sucia, el banno olia horrible..
6
David
3 de jan. de 2025
·
A estadia foi de 8 noites
La comida muy rica, sin embargo los cuartos dejan mucho que desear en cuanto a limpieza, los bares muy bien, también la alberca, el staff fue amable siempre
La comida muy rica, sin embargo los cuartos dejan mucho que desear en cuanto a limpieza, los bares muy bien, también la alberca, el staff fue amable siempre
2
Michel
19 de jan. de 2025
·
A estadia foi de 3 noites
This place is a Dump. Do not go there. I reserved 2 rooms. There was no internet in the rooms, tv in one of the rooms was damaged and no connection, on the 2nd room tv. There was no hot water in one of the rooms, rotten shwer heads in both rooms. I have videos and pictures to prove it. There was blood stains on both rooms bedding. Visible bed bugs. (I have prove of it)The mattress was harder than the floor. Everything in that place was eather damaged, rotten or rusted. We end up checking out right away. Called expedia right on there while checking out and front desk staff did not care on giving a refund or giving any alternative. I have contacted Expedia to resolve this matter and the hotel management is evading the phone calls and not responding emails. I have called the Front desk, they are instructed to say there is no management on duty or management office on the property. So no refund 3 weeks after. This place should not be allow to operate at all. This hotel is a Scam. They have kept $1138.22 usd just like that. There is no other way to say it. SCAMMERS!!!
This place is a Dump. Do not go there. I reserved 2 rooms. There was no internet in the rooms, tv in one of the rooms was damaged and no connection, on the 2nd room tv. There was no hot water in one of the rooms, rotten shwer heads in both rooms. I have videos and pictures to prove it. There was blood stains on both rooms bedding. Visible bed bugs. (I have prove of it)The mattress was harder than the floor. Everything in that place was eather damaged, rotten or rusted. We end up checking out right away. Called expedia right on there while checking out and front desk staff did not care on giving a refund or giving any alternative. I have contacted Expedia to resolve this matter and the hotel management is evading the phone calls and not responding emails. I have called the Front desk, they are instructed to say there is no management on duty or management office on the property. So no refund 3 weeks after. This place should not be allow to operate at all. This hotel is a Scam. They have kept $1138.22 usd just like that. There is no other way to say it. SCAMMERS!!!
2
Andrea
2 de ago. de 2025
·
A estadia foi de 4 noites
Roaches, bad food, worse drinks, no clen sheets, no clean towels, no internet , no ATM, pretty bad and didn't get better.
Roaches, bad food, worse drinks, no clen sheets, no clean towels, no internet , no ATM, pretty bad and didn't get better.
2
Liliana
8 de mar. de 2025
·
A estadia foi de 5 noites
please do not stay here! horrible, old, dirty towels, not worth it!
please do not stay here! horrible, old, dirty towels, not worth it!
8
NANCY NAYELI
15 de fev. de 2025
·
A estadia foi de 5 noites
En general nos agrado y la pasamos bien, el buffet muy recomendable, variedad y buen sabor. Lo único malo es que nos toco la de malas que el desagüe de la regadera estuvo tapado y al bañarnos se encharcaba el agua, y por otro lado ni un solo dia se cambiaron las sabanas o se tallo el baño.
En general nos agrado y la pasamos bien, el buffet muy recomendable, variedad y buen sabor. Lo único malo es que nos toco la de malas que el desagüe de la regadera estuvo tapado y al bañarnos se encharcaba el agua, y por otro lado ni un solo dia se cambiaron las sabanas o se tallo el baño.
2
Maibritt Jespersgaard
5 de jan. de 2026
·
A estadia foi de 1 noite
No towels in room, dirty and the meal was not good, musqito in the room.
No towels in room, dirty and the meal was not good, musqito in the room.
6
Sagnite Zermeño
19 de fev. de 2025
·
A estadia foi de 4 noites
Habitación deteriorada, ni un gacho para colgar, focos fundidos, poca luz, toallas en malas condiciones, rotas, muy viejas. Un día sin tele por que no cambiaron pilas de control y no había señal. Áreas comunes en buen estado.
Habitación deteriorada, ni un gacho para colgar, focos fundidos, poca luz, toallas en malas condiciones, rotas, muy viejas. Un día sin tele por que no cambiaron pilas de control y no había señal. Áreas comunes en buen estado.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são básicos e desgastados, com problemas de manutenção e falta de comodidades (por exemplo, sem geladeira ou secador de cabelo), e o Wi-Fi no quarto costuma estar indisponível; alguns hóspedes mencionam layouts espaçosos e ar-condicionado potente.
Avaliações dos hóspedes relacionadas
2
Yusnier
10 de ago. de 2025
·
A estadia foi de 4 noites
Realmente es un lugar al que yo no regresaría jamás. El personal que labora es bueno pero las habitaciones feas, en mal estado, un solo restaurante y con pocas opciones. Un día fuimos a desayunar y ya no quedaba nada - la playa no la limpian - las toallas empercudidas.
Realmente es un lugar al que yo no regresaría jamás. El personal que labora es bueno pero las habitaciones feas, en mal estado, un solo restaurante y con pocas opciones. Un día fuimos a desayunar y ya no quedaba nada - la playa no la limpian - las toallas empercudidas.
8
Linda
15 de mar. de 2025
·
A estadia foi de 4 noites
This hotel was quite a surprise, it was clean, comfortable, great AC, hot water, great location, on the beach, varied menu. Snacks drinks. You eat and drink from 7am to 11pm great choice for the price
This hotel was quite a surprise, it was clean, comfortable, great AC, hot water, great location, on the beach, varied menu. Snacks drinks. You eat and drink from 7am to 11pm great choice for the price
8
Daniele
18 de ago. de 2025
·
A estadia foi de 5 noites
Solymar is a good option for those who are looking for something on a tight budget. The general cleanliness of the hotel is excellent, the rooms are comfortable and spacious. Food is good, don’t expect a 5 star restaurant, but it’s cozy and warm. The common areas like the pool, bars and restaurant are clean and well maintained. The best of this hotel for sure is the staff, always trying to make you feel special. We’ve noticed some things that were not as nice on the maintenance side of the hotel, parts of the ceiling falling from high heights and some of the bar top was missing. Other than that, we had a great time at Solymar. Will most likely come back in the future.
Solymar is a good option for those who are looking for something on a tight budget. The general cleanliness of the hotel is excellent, the rooms are comfortable and spacious. Food is good, don’t expect a 5 star restaurant, but it’s cozy and warm. The common areas like the pool, bars and restaurant are clean and well maintained. The best of this hotel for sure is the staff, always trying to make you feel special. We’ve noticed some things that were not as nice on the maintenance side of the hotel, parts of the ceiling falling from high heights and some of the bar top was missing. Other than that, we had a great time at Solymar. Will most likely come back in the future.
2
Cirenia
17 de abr. de 2024
·
A estadia foi de 4 noites
We did not like the hotel, it needs a lot of work. We actually left the next day and no one offered a refund. We were not able to sleep due to a lot of noise, bathroom did not have shower curtain, water everywhere. We had to ask for towels, blankets and pillows. It was wasted of the money and time. The location is nice
We did not like the hotel, it needs a lot of work. We actually left the next day and no one offered a refund. We were not able to sleep due to a lot of noise, bathroom did not have shower curtain, water everywhere. We had to ask for towels, blankets and pillows. It was wasted of the money and time. The location is nice
6
Eduardo
23 de set. de 2024
·
A estadia foi de 4 noites
The staff was very friendly, helpful, and professional. The property seemed a bit rundown and desperately needing some upgrades, but even without the upgrades there were stains on the walls, missing handles on the balcony door, no hand towels or bath mat. A very nice quiet spot on the beach but lacking these few things made it a tad more than just inconvenient. The buffet menu was mediocre at best and kind of regret having paid for the all inclusive deal as I ended up eating out most of the time.
The staff was very friendly, helpful, and professional. The property seemed a bit rundown and desperately needing some upgrades, but even without the upgrades there were stains on the walls, missing handles on the balcony door, no hand towels or bath mat. A very nice quiet spot on the beach but lacking these few things made it a tad more than just inconvenient. The buffet menu was mediocre at best and kind of regret having paid for the all inclusive deal as I ended up eating out most of the time.
8
DIANA
30 de set. de 2025
·
A estadia foi de 4 noites
LA HABITACION CON UNA BUENA VISTA MUY LINDA LIMPIA Y LOS DE LA RECEPCION MUY ATENTOS
LA HABITACION CON UNA BUENA VISTA MUY LINDA LIMPIA Y LOS DE LA RECEPCION MUY ATENTOS
2
Vakhtang
21 de ago. de 2025
·
A estadia foi de 15 noites
The building is very old. Front desk is not friendly. Room didn’t have hot water for 5 days. After 5 days they realized there is no hot water in the building and had to move us to different side of building. Food was ok although not much of variety . The waitress Jazmin was very kind and polite. Beach chairs aren’t available till 10am although people want to swim and enjoy beautiful weather. Even if there is no big waves and safe to swim the staff doesn’t let you into the sea till swim guard arrives at 10am!!! Terrible!!! I was traveling with kids and the best time is from 8am till 11 am to make sure it’s not too hot. Not all the beverages are available although we had all-inclusive package; but they had the be stages for purchase!!! I travel to Cancun annually and never had such a disappointment.
The building is very old. Front desk is not friendly. Room didn’t have hot water for 5 days. After 5 days they realized there is no hot water in the building and had to move us to different side of building. Food was ok although not much of variety . The waitress Jazmin was very kind and polite. Beach chairs aren’t available till 10am although people want to swim and enjoy beautiful weather. Even if there is no big waves and safe to swim the staff doesn’t let you into the sea till swim guard arrives at 10am!!! Terrible!!! I was traveling with kids and the best time is from 8am till 11 am to make sure it’s not too hot. Not all the beverages are available although we had all-inclusive package; but they had the be stages for purchase!!! I travel to Cancun annually and never had such a disappointment.
8
Michael
17 de mar. de 2024
·
A estadia foi de 5 noites
Just few things not preferred is…: Hotel did not have or offer any top blankets or covers on beds, had limited clean sheets and towels which we had to regularly request and self serve get our own few fresh linens and towels, and we had to ask for couple more bed pillows needed. They also did not offer and we did not have any small hotel room refrigerators or anywhere to keep small food and drink items cold and fresh. In addition to that they don’t ever have a place to just get some ice to keep things cool cold, only place is you must purchase your own at convenience store and even then back at room have no place to keep it frozen due to having no small refrigerator or freezer in room. Not as important and optionally would been nice to have, you don’t get a small room microwave to warm or freshen snacks up in rooms either. The small room locker safe also didn’t seem too secure had to pay for. Preferred…: Most overall satisfactory resort, with positive nice experience enjoyed.
Just few things not preferred is…: Hotel did not have or offer any top blankets or covers on beds, had limited clean sheets and towels which we had to regularly request and self serve get our own few fresh linens and towels, and we had to ask for couple more bed pillows needed. They also did not offer and we did not have any small hotel room refrigerators or anywhere to keep small food and drink items cold and fresh. In addition to that they don’t ever have a place to just get some ice to keep things cool cold, only place is you must purchase your own at convenience store and even then back at room have no place to keep it frozen due to having no small refrigerator or freezer in room. Not as important and optionally would been nice to have, you don’t get a small room microwave to warm or freshen snacks up in rooms either. The small room locker safe also didn’t seem too secure had to pay for. Preferred…: Most overall satisfactory resort, with positive nice experience enjoyed.
6
Sagnite Zermeño
19 de fev. de 2025
·
A estadia foi de 4 noites
Habitación deteriorada, ni un gacho para colgar, focos fundidos, poca luz, toallas en malas condiciones, rotas, muy viejas. Un día sin tele por que no cambiaron pilas de control y no había señal. Áreas comunes en buen estado.
Habitación deteriorada, ni un gacho para colgar, focos fundidos, poca luz, toallas en malas condiciones, rotas, muy viejas. Un día sin tele por que no cambiaron pilas de control y no había señal. Áreas comunes en buen estado.
2
Brittany
13 de abr. de 2025
·
A estadia foi de 3 noites
No water available for free, fee for room card that was no explained at check in, cannot leave buffet with food, no drinks available after 11pm. Most staff don’t know English. Otherwise property clean and rooms are great size
No water available for free, fee for room card that was no explained at check in, cannot leave buffet with food, no drinks available after 11pm. Most staff don’t know English. Otherwise property clean and rooms are great size
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é misto: muitos elogiam a equipe simpática e trabalhadora, enquanto outros relatam atendimento rude ou pouco prestativo na recepção, lentidão nas respostas e confusão ou regras rígidas em relação ao acesso e check-in/checkout do sistema tudo incluído.
Avaliações dos hóspedes relacionadas
4
Yadhira Yael
28 de jul. de 2025
·
A estadia foi de 2 noites
La recepcionista y meseros con pésima actitud de servicio, no hicieron la limpieza de la habitación ningún día se reportó y no nos informaron q se tenía que dejar la llave
La recepcionista y meseros con pésima actitud de servicio, no hicieron la limpieza de la habitación ningún día se reportó y no nos informaron q se tenía que dejar la llave
4
Rafiah
31 de dez. de 2024
·
A estadia foi de 3 noites
There needs to be more staff at this place. Also, the hotel amenities are not called out appropriately upon arrival. This place has potential it needs more customer support services along with clear instructions other than a 1 paver that doesn’t have everything called out about service. The two guys that are always there( Javier and the receptionist at night are great).
There needs to be more staff at this place. Also, the hotel amenities are not called out appropriately upon arrival. This place has potential it needs more customer support services along with clear instructions other than a 1 paver that doesn’t have everything called out about service. The two guys that are always there( Javier and the receptionist at night are great).
2
Odelquis
30 de jul. de 2025
·
A estadia foi de 1 noite
No reconmedaria este hotel a ninguna persona, todo estaba sucio, el buffet muy malo, la atencion mala, menos las personas de la puerta y maleteros.. La piscina esta sucia, la habitacion muy basica. tuvimos que esperar para hacer el cheking y cuando entramos a la habitacion, estaba sucia, el banno olia horrible..
No reconmedaria este hotel a ninguna persona, todo estaba sucio, el buffet muy malo, la atencion mala, menos las personas de la puerta y maleteros.. La piscina esta sucia, la habitacion muy basica. tuvimos que esperar para hacer el cheking y cuando entramos a la habitacion, estaba sucia, el banno olia horrible..
8
Tammy
4 de out. de 2024
·
A estadia foi de 6 noites
Staff was fantastic! Went above and beyond to make our stay comfortable
Staff was fantastic! Went above and beyond to make our stay comfortable
2
Charles
29 de out. de 2025
·
A estadia foi de 1 noite
Ça va pour les bars,par contre deux récéptionnistes et deux versions différentes du all inclusive. Sortie à 12h00 comme prévu,plus droit à rien. Arrivés la veille après 16h00 pas de déjeuner possible,aucun report pour le lendemain,même pour des snacks. Pas de serviettes non plus pour se sécher après la douche avant depart pour l'aéroport. Bref,le client on s'en fout. Nous avons eu la chance de pouvoir aller à la plage pour un dernier bain. Merci à l'hôtel Solymar Beach de ne pas nous avoir éjecté dehors à la calle. Bien sûr aucun responsable ne s'est déplacé malgré notre demande. Ceci n'est pas Cancun.
Ça va pour les bars,par contre deux récéptionnistes et deux versions différentes du all inclusive. Sortie à 12h00 comme prévu,plus droit à rien. Arrivés la veille après 16h00 pas de déjeuner possible,aucun report pour le lendemain,même pour des snacks. Pas de serviettes non plus pour se sécher après la douche avant depart pour l'aéroport. Bref,le client on s'en fout. Nous avons eu la chance de pouvoir aller à la plage pour un dernier bain. Merci à l'hôtel Solymar Beach de ne pas nous avoir éjecté dehors à la calle. Bien sûr aucun responsable ne s'est déplacé malgré notre demande. Ceci n'est pas Cancun.
2
KUN
2 de jan. de 2026
·
A estadia foi de 3 noites
Hotel is awful when we were checking in the people at the gate won’t let us in saying they can’t find the name waited outside for 1 hour and they finally found it food was terrible beds is awful pillow was terrible cellular signal was awful worst hotel I ever experienced terrible
Hotel is awful when we were checking in the people at the gate won’t let us in saying they can’t find the name waited outside for 1 hour and they finally found it food was terrible beds is awful pillow was terrible cellular signal was awful worst hotel I ever experienced terrible
8
Jeneva
20 de mai. de 2025
·
A estadia foi de 3 noites
Nice staff, quick check in and check out, beautiful beach.
Nice staff, quick check in and check out, beautiful beach.
4
Ricardo
10 de jan. de 2025
·
A estadia foi de 1 noite
Muy mala experiencia comparado con hoteles de la misma categoria en la zona hotelera... nos negaron la entrada a hacer uso de las instalaciones y del restaurante para el desayuno la habitacion sin toallas para bañarse y despues de mas de 5 llamadas tuve que ir a recepción para qujarme y aun asi tardaron en llevarlas. La comida muy basica pero aceptable. Las bebidas igual. Lo mas lamentable es la actitud del personal de recepcion , camarista y restaurante como si estuvieramos pidiendo limosna, sin nada de actitud de servicio. Quienes se salvan son el bell boy, el pool bar y en el area de snacks, buena su atencion y servicio.
Muy mala experiencia comparado con hoteles de la misma categoria en la zona hotelera... nos negaron la entrada a hacer uso de las instalaciones y del restaurante para el desayuno la habitacion sin toallas para bañarse y despues de mas de 5 llamadas tuve que ir a recepción para qujarme y aun asi tardaron en llevarlas. La comida muy basica pero aceptable. Las bebidas igual. Lo mas lamentable es la actitud del personal de recepcion , camarista y restaurante como si estuvieramos pidiendo limosna, sin nada de actitud de servicio. Quienes se salvan son el bell boy, el pool bar y en el area de snacks, buena su atencion y servicio.
2
Cesar Edgar
4 de out. de 2024
·
A estadia foi de 5 noites
all the workers had bad attitude. we booked an all inclusive room and it showed we didnt when we got there to get our room key. we had proof and shlwed yhem and they still didnt give us our bracelet . one of the work member said we had breakfast included so when we went to get our braclets they said that wasnt included either. overall we got not help. make sure you double check what you get because in the post it say ALL INCLUSIVE and when we got there it wasnt. i asked for someone to sweep the room in the am and we got back in the pm the room was still dirty. they then later brang me the broom for ME to sweep. do NOT recommend
all the workers had bad attitude. we booked an all inclusive room and it showed we didnt when we got there to get our room key. we had proof and shlwed yhem and they still didnt give us our bracelet . one of the work member said we had breakfast included so when we went to get our braclets they said that wasnt included either. overall we got not help. make sure you double check what you get because in the post it say ALL INCLUSIVE and when we got there it wasnt. i asked for someone to sweep the room in the am and we got back in the pm the room was still dirty. they then later brang me the broom for ME to sweep. do NOT recommend
8
MIGUEL ANGEL
24 de fev. de 2024
·
A estadia foi de 1 noite
El servicio esta en general muy bien, buena habitacion, la comida excelente, las instalaciones buenas y esta en una muy buena ubicacion a un buen precio. Solo el personal del lobby (una señora) como que andaba de mal humor
El servicio esta en general muy bien, buena habitacion, la comida excelente, las instalaciones buenas y esta en una muy buena ubicacion a un buen precio. Solo el personal del lobby (una señora) como que andaba de mal humor
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização à beira-mar com belas vistas e fácil acesso ao ônibus; geralmente tranquilo e adequado para famílias.
Avaliações dos hóspedes relacionadas
10
Esteban Alberto
6 de jul. de 2024
·
A estadia foi de 4 noites
Relativamente todo está cerca en el bus, tienen acceso al mar y la alberca está agradable, también hay zona de niño con juegos
Relativamente todo está cerca en el bus, tienen acceso al mar y la alberca está agradable, también hay zona de niño con juegos
8
Linda
15 de mar. de 2025
·
A estadia foi de 4 noites
This hotel was quite a surprise, it was clean, comfortable, great AC, hot water, great location, on the beach, varied menu. Snacks drinks. You eat and drink from 7am to 11pm great choice for the price
This hotel was quite a surprise, it was clean, comfortable, great AC, hot water, great location, on the beach, varied menu. Snacks drinks. You eat and drink from 7am to 11pm great choice for the price
2
Cirenia
17 de abr. de 2024
·
A estadia foi de 4 noites
We did not like the hotel, it needs a lot of work. We actually left the next day and no one offered a refund. We were not able to sleep due to a lot of noise, bathroom did not have shower curtain, water everywhere. We had to ask for towels, blankets and pillows. It was wasted of the money and time. The location is nice
We did not like the hotel, it needs a lot of work. We actually left the next day and no one offered a refund. We were not able to sleep due to a lot of noise, bathroom did not have shower curtain, water everywhere. We had to ask for towels, blankets and pillows. It was wasted of the money and time. The location is nice
10
Karen
31 de ago. de 2025
·
A estadia foi de 4 noites
Hotel bom! Ficamos hospedados em uma semana, pessoal que trabalha no hotel, super educados! Achei um resort bem família! E super tranquilo!
Hotel bom! Ficamos hospedados em uma semana, pessoal que trabalha no hotel, super educados! Achei um resort bem família! E super tranquilo!
8
Estefany
2 de ago. de 2024
·
A estadia foi de 4 noites
VALE LA PENA, EL PRECIO ES ACCESIBLE MUY GRANDE, EL AREA DE PLAYA MUY BONITA una vista increíble (FOTOGRAFIABLE😁) LA ALBERCA, TIENE UN ÁREA PARA NIÑOS. SOLAMENTE que el hotel TIENE MUCHAS ESCALERAS POR TODOS LADOS (ES EL ESTILO DE LA CONSTRUCCIÓN) SI LLEVAS MUCHO PESO EN TU EQUIPAJE O SE TE DIFICULTA TRASLADARTE FÁCILMENTE, NO ES PARA TI...SINO SIN PROBLEMAS PUEDES DISFRUTAR. Las condiciones de la habitación son aceptables, aunque si eres exigente no es para ti. Tiene solo 2 enchufes, no hay secadora, el mosaico del baño algo gastado, igualmente las sábanas y almohadas...pero vale la aceptable por el precio.
VALE LA PENA, EL PRECIO ES ACCESIBLE MUY GRANDE, EL AREA DE PLAYA MUY BONITA una vista increíble (FOTOGRAFIABLE😁) LA ALBERCA, TIENE UN ÁREA PARA NIÑOS. SOLAMENTE que el hotel TIENE MUCHAS ESCALERAS POR TODOS LADOS (ES EL ESTILO DE LA CONSTRUCCIÓN) SI LLEVAS MUCHO PESO EN TU EQUIPAJE O SE TE DIFICULTA TRASLADARTE FÁCILMENTE, NO ES PARA TI...SINO SIN PROBLEMAS PUEDES DISFRUTAR. Las condiciones de la habitación son aceptables, aunque si eres exigente no es para ti. Tiene solo 2 enchufes, no hay secadora, el mosaico del baño algo gastado, igualmente las sábanas y almohadas...pero vale la aceptable por el precio.
8
DIANA
30 de set. de 2025
·
A estadia foi de 4 noites
LA HABITACION CON UNA BUENA VISTA MUY LINDA LIMPIA Y LOS DE LA RECEPCION MUY ATENTOS
LA HABITACION CON UNA BUENA VISTA MUY LINDA LIMPIA Y LOS DE LA RECEPCION MUY ATENTOS
2
Vakhtang
21 de ago. de 2025
·
A estadia foi de 15 noites
The building is very old. Front desk is not friendly. Room didn’t have hot water for 5 days. After 5 days they realized there is no hot water in the building and had to move us to different side of building. Food was ok although not much of variety . The waitress Jazmin was very kind and polite. Beach chairs aren’t available till 10am although people want to swim and enjoy beautiful weather. Even if there is no big waves and safe to swim the staff doesn’t let you into the sea till swim guard arrives at 10am!!! Terrible!!! I was traveling with kids and the best time is from 8am till 11 am to make sure it’s not too hot. Not all the beverages are available although we had all-inclusive package; but they had the be stages for purchase!!! I travel to Cancun annually and never had such a disappointment.
The building is very old. Front desk is not friendly. Room didn’t have hot water for 5 days. After 5 days they realized there is no hot water in the building and had to move us to different side of building. Food was ok although not much of variety . The waitress Jazmin was very kind and polite. Beach chairs aren’t available till 10am although people want to swim and enjoy beautiful weather. Even if there is no big waves and safe to swim the staff doesn’t let you into the sea till swim guard arrives at 10am!!! Terrible!!! I was traveling with kids and the best time is from 8am till 11 am to make sure it’s not too hot. Not all the beverages are available although we had all-inclusive package; but they had the be stages for purchase!!! I travel to Cancun annually and never had such a disappointment.
6
Maksym
5 de mai. de 2025
·
A estadia foi de 9 noites
Nice beach. Not crowded. The hotel itself is older and need renovation. Stuff are friendly.
Nice beach. Not crowded. The hotel itself is older and need renovation. Stuff are friendly.
8
Jeneva
20 de mai. de 2025
·
A estadia foi de 3 noites
Nice staff, quick check in and check out, beautiful beach.
Nice staff, quick check in and check out, beautiful beach.
2
Troy
14 de mai. de 2024
·
A estadia foi de 3 noites
Don't do it. If we did it over again, I would pay a little extra to stay somewhere a little nicer. Buffet food wasn't the greatest, pool was fine, beach was great, and beach bar was awesome. Hotel it self was very run down. There was a constant smell that wouldn't go away when you are by the pool/pool bar. And what ever you do, don't go into the bathrooms by the pool (ugh). The staff here are great and were very friendly. It's not their fault the hotel needs a complete redo! Location of the hotel is good, and wasn't to far away from shops/restuarants, about a 10min bus ride.
Don't do it. If we did it over again, I would pay a little extra to stay somewhere a little nicer. Buffet food wasn't the greatest, pool was fine, beach was great, and beach bar was awesome. Hotel it self was very run down. There was a constant smell that wouldn't go away when you are by the pool/pool bar. And what ever you do, don't go into the bathrooms by the pool (ugh). The staff here are great and were very friendly. It's not their fault the hotel needs a complete redo! Location of the hotel is good, and wasn't to far away from shops/restuarants, about a 10min bus ride.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
A qualidade da alimentação é irregular: muitos mencionam variedade limitada, falta de produtos, bebidas fracas e bares com horários restritos, enquanto outros acharam o buffet aceitável ou apreciaram os lanches e bebidas disponíveis durante o dia.
Avaliações dos hóspedes relacionadas
6
William
29 de out. de 2025
·
A estadia foi de 4 noites
Overall affordable if you need somewhere to stay if you will be out and about exploring. Food for all-inclusive is minimal and convenient available in case you need it.
Overall affordable if you need somewhere to stay if you will be out and about exploring. Food for all-inclusive is minimal and convenient available in case you need it.
8
Linda
15 de mar. de 2025
·
A estadia foi de 4 noites
This hotel was quite a surprise, it was clean, comfortable, great AC, hot water, great location, on the beach, varied menu. Snacks drinks. You eat and drink from 7am to 11pm great choice for the price
This hotel was quite a surprise, it was clean, comfortable, great AC, hot water, great location, on the beach, varied menu. Snacks drinks. You eat and drink from 7am to 11pm great choice for the price
8
Daniele
18 de ago. de 2025
·
A estadia foi de 5 noites
Solymar is a good option for those who are looking for something on a tight budget. The general cleanliness of the hotel is excellent, the rooms are comfortable and spacious. Food is good, don’t expect a 5 star restaurant, but it’s cozy and warm. The common areas like the pool, bars and restaurant are clean and well maintained. The best of this hotel for sure is the staff, always trying to make you feel special. We’ve noticed some things that were not as nice on the maintenance side of the hotel, parts of the ceiling falling from high heights and some of the bar top was missing. Other than that, we had a great time at Solymar. Will most likely come back in the future.
Solymar is a good option for those who are looking for something on a tight budget. The general cleanliness of the hotel is excellent, the rooms are comfortable and spacious. Food is good, don’t expect a 5 star restaurant, but it’s cozy and warm. The common areas like the pool, bars and restaurant are clean and well maintained. The best of this hotel for sure is the staff, always trying to make you feel special. We’ve noticed some things that were not as nice on the maintenance side of the hotel, parts of the ceiling falling from high heights and some of the bar top was missing. Other than that, we had a great time at Solymar. Will most likely come back in the future.
4
Juan Francisco Leon
22 de jun. de 2025
·
A estadia foi de 5 noites
Es un hotel que esta deteriorada muy poco personal muy poco comida la comida se termina y tardan en sacar mas comida no puedes sacar comida fuera del unico restaurant que tienen ni agua te permiten sacar es un hotel para personas que solo van a ir a tours si piensas estar ahí pasandola bien entonces este no es el hotel adecuado para ir
Es un hotel que esta deteriorada muy poco personal muy poco comida la comida se termina y tardan en sacar mas comida no puedes sacar comida fuera del unico restaurant que tienen ni agua te permiten sacar es un hotel para personas que solo van a ir a tours si piensas estar ahí pasandola bien entonces este no es el hotel adecuado para ir
8
Jessica
13 de jan. de 2025
·
A estadia foi de 5 noites
I likenthe beach and the food. I dont like the facility conditions
I likenthe beach and the food. I dont like the facility conditions
2
Kyle
22 de nov. de 2024
·
A estadia foi de 7 noites
Horrible resort! Filthy. Roaches in room. Out of date. Food sucked. They ran out of liqour like tequila...a Mexican resort ran out of tequila. Thats ridiculous. Plus it was an "all inclusive " resort but they didnt provide any bottles of water. The staff never explained anything! The pool bar closed so early or never opened. The Buffet had barely any food and what they had was pretty disgusting. Overall DONT GO TO SOLYMAR
Horrible resort! Filthy. Roaches in room. Out of date. Food sucked. They ran out of liqour like tequila...a Mexican resort ran out of tequila. Thats ridiculous. Plus it was an "all inclusive " resort but they didnt provide any bottles of water. The staff never explained anything! The pool bar closed so early or never opened. The Buffet had barely any food and what they had was pretty disgusting. Overall DONT GO TO SOLYMAR
2
Jose
17 de jun. de 2024
·
A estadia foi de 3 noites
El todo inluido solo funciona 12 hr /dia La comida peor imposible Las instalaciones con muchas escaleras Solo 1 bar funciona todos los días bien difícil para acceder el de la piscina solo 1 día y de 11-4 pm En la noche nada q hacer No se recomienda para rentar no regreso más acá Tuve q pagar 1200 pesos /día por el todo incluido Además d haber pagado 73 usd / día a Expedía Debieran reconsiderar y hacer alguna devolución. De ese monto pagado Le agradecería A las 12 pm hice el check out y me retiraron el brazalete para poder almorzar es demasiados Espero q Ecpedia devuelva parte del monto abonado en la reserva
El todo inluido solo funciona 12 hr /dia La comida peor imposible Las instalaciones con muchas escaleras Solo 1 bar funciona todos los días bien difícil para acceder el de la piscina solo 1 día y de 11-4 pm En la noche nada q hacer No se recomienda para rentar no regreso más acá Tuve q pagar 1200 pesos /día por el todo incluido Además d haber pagado 73 usd / día a Expedía Debieran reconsiderar y hacer alguna devolución. De ese monto pagado Le agradecería A las 12 pm hice el check out y me retiraron el brazalete para poder almorzar es demasiados Espero q Ecpedia devuelva parte del monto abonado en la reserva
8
NANCY NAYELI
15 de fev. de 2025
·
A estadia foi de 5 noites
En general nos agrado y la pasamos bien, el buffet muy recomendable, variedad y buen sabor. Lo único malo es que nos toco la de malas que el desagüe de la regadera estuvo tapado y al bañarnos se encharcaba el agua, y por otro lado ni un solo dia se cambiaron las sabanas o se tallo el baño.
En general nos agrado y la pasamos bien, el buffet muy recomendable, variedad y buen sabor. Lo único malo es que nos toco la de malas que el desagüe de la regadera estuvo tapado y al bañarnos se encharcaba el agua, y por otro lado ni un solo dia se cambiaron las sabanas o se tallo el baño.
2
Brittany
13 de abr. de 2025
·
A estadia foi de 3 noites
No water available for free, fee for room card that was no explained at check in, cannot leave buffet with food, no drinks available after 11pm. Most staff don’t know English. Otherwise property clean and rooms are great size
No water available for free, fee for room card that was no explained at check in, cannot leave buffet with food, no drinks available after 11pm. Most staff don’t know English. Otherwise property clean and rooms are great size
2
Alexandre
14 de dez. de 2025
·
A estadia foi de 1 noite
A comida é muito pobre de quantidade e variedade, nao conseguindo atender a demanda e demorando na reposição, alem de um buffet de aparencia nao muito agradavel. O quarto estava infestado de pernilongo. O acesso à piscina parece um labirinto. As instalações em geral sao velhas
A comida é muito pobre de quantidade e variedade, nao conseguindo atender a demanda e demorando na reposição, alem de um buffet de aparencia nao muito agradavel. O quarto estava infestado de pernilongo. O acesso à piscina parece um labirinto. As instalações em geral sao velhas
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
2
Alexandre
14 de dez. de 2025
·
A estadia foi de 1 noite
A comida é muito pobre de quantidade e variedade, nao conseguindo atender a demanda e demorando na reposição, alem de um buffet de aparencia nao muito agradavel. O quarto estava infestado de pernilongo. O acesso à piscina parece um labirinto. As instalações em geral sao velhas
A comida é muito pobre de quantidade e variedade, nao conseguindo atender a demanda e demorando na reposição, alem de um buffet de aparencia nao muito agradavel. O quarto estava infestado de pernilongo. O acesso à piscina parece um labirinto. As instalações em geral sao velhas
8
Otavio
9 de nov. de 2025
·
A estadia foi de 3 noites
Por ser o all inclusive mais barato da regiao, não se pode esperar muito... porém o serviço é excelente, praia e piscina sempre limpas, variedades na comida e bebida.
Por ser o all inclusive mais barato da regiao, não se pode esperar muito... porém o serviço é excelente, praia e piscina sempre limpas, variedades na comida e bebida.
10
Karen
31 de ago. de 2025
·
A estadia foi de 4 noites
Hotel bom! Ficamos hospedados em uma semana, pessoal que trabalha no hotel, super educados! Achei um resort bem família! E super tranquilo!
Hotel bom! Ficamos hospedados em uma semana, pessoal que trabalha no hotel, super educados! Achei um resort bem família! E super tranquilo!
10
Francisco
11 de out. de 2024
·
A estadia foi de 3 noites
Excelente
Excelente
6
Mayra
3 de jul. de 2026
·
A estadia foi de 4 noites
La pasamos bien, solo nos pareció que en el restaurante siempre hacia mucho calor, afuera con el viento era mejor, pero dentro el AC no cumplía su función para nada.
La pasamos bien, solo nos pareció que en el restaurante siempre hacia mucho calor, afuera con el viento era mejor, pero dentro el AC no cumplía su función para nada.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:30
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-18: 67.10814987773895USD
- 2026-09-19: 67.10814987773895USD
- 2026-09-20: 66.49045192508697USD
- 2026-09-21: 67.10814987773895USD
- 2026-09-22: 66.49045192508697USD
- 2026-09-23: 126.90728155632019USD
- 2026-09-24: 85.89812576866149USD
- 2026-09-25: 85.59137601699828USD
- 2026-09-26: 91.5218215473175USD
- 2026-09-27: 87.70320479278564USD
- 2026-09-28: 91.5218215473175USD
- 2026-09-29: 87.70320479278564USD
- 2026-09-30: 92.15598022613524USD
- 2026-10-01: 84.14067591705322USD
- 2026-10-02: 84.14067591705322USD
- 2026-10-03: 87.14641503295898USD
- 2026-10-04: 92.15598022613524USD
- 2026-10-05: 84.14067591705322USD
- 2026-10-06: 89.15024111022949USD
- 2026-10-07: 92.15598022613524USD
- 2026-10-08: 85.8003606250763USD
- 2026-10-09: 105.82425551376342USD
- 2026-10-10: 114.35276985397338USD
- 2026-10-11: 92.15598022613524USD
- 2026-10-12: 92.15598022613524USD
- 2026-10-13: 87.14641503295898USD
- 2026-10-14: 206.59892470779417USD
- 2026-10-15: 87.14641503295898USD
- 2026-10-16: 115.1175274784088USD
- 2026-10-17: 107.7846245727539USD
- 2026-10-18: 131.18972616348265USD
- 2026-10-19: 206.59892470779417USD
- 2026-10-20: NO DATA
- 2026-10-21: 206.59892470779417USD
- 2026-10-22: 114.35276985397338USD
- 2026-10-23: 107.7846245727539USD
- 2026-10-24: 84.14067591705322USD
- 2026-10-25: 114.35276985397338USD
- 2026-10-26: 91.15406718749999USD
- 2026-10-27: 114.34195380706787USD
- 2026-10-28: 84.14067591705322USD
- 2026-10-29: 106.60592964591979USD
- 2026-10-30: 110.55154291877746USD
- 2026-10-31: 92.15598022613524USD
- 2026-11-01: 84.14067591705322USD
- 2026-11-02: NO DATA
- 2026-11-03: 104.88469689788818USD
- 2026-11-04: 83.65482154426574USD
- 2026-11-05: 105.95594132308959USD
- 2026-11-06: 105.95594132308959USD
- 2026-11-07: 105.95594132308959USD
- 2026-11-08: 104.88469689788818USD
- 2026-11-09: 85.08517800979614USD
- 2026-11-10: 84.14067591705322USD
- 2026-11-11: 116.76578258743285USD
- 2026-11-12: 105.12273758010863USD
- 2026-11-13: 103.35897690696716USD
- 2026-11-14: 103.35897690696716USD
- 2026-11-15: 102.34183901138304USD
- 2026-11-16: 105.12273758010863USD
- 2026-11-17: 103.35897690696716USD
- 2026-11-18: NO DATA
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.
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ATM/Banking
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Newspapers in Lobby (free)
Terraço
Fitness Center (nearby)
Geral
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