Sunset Royal Beach Resort - All Inclusive
233 USD
/natt
Gj.snitt. for september
Priser for Sunset Royal Beach Resort - All Inclusive
Velg datoer for å se priser og tilgjengelighet
233 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På Sunset Royal Beach Resort - All Inclusive er prisen per natt i gjennomsnitt 188 USD i den billigste måneden (juni) og 252 USD i den dyreste måneden (august), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 237 USD |
| februar | 246 USD |
| mars | 250 USD |
| april | 222 USD |
| mai | 217 USD |
| juni | 188 USD |
| juli | 194 USD |
| august | 252 USD |
| september | 233 USD |
| oktober | 232 USD |
| november | 228 USD |
| desember | 250 USD |
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sep · 233 USD
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Dyreste: august (ca. 252 USD)
Billigste: juni (ca. 188 USD)
Om denne eiendommen
All-inclusive resort with outdoor pool, spa services, and three restaurants in Cancun's Hotel Zone.
Beliggenhet
Located in Zona Hotelera, a neighborhood in Cancun, Sunset Royal Beach Resort - All Inclusive is in the entertainment district and on the beach. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Forum Beach. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Beto Avila Baseball Stadium. With kayaking, scuba diving, and snorkeling nearby, you'll find plenty of adventures in the water.
Restaurant
Svømmebasseng
Heis
Romservice
Portvakt
Betjent parkering
Beliggenhet
Kukulkan Boulevard Km 10, Hotel Zone, Punta Cancun, Avenida Kukulkan, Cancún, Benito Juárez, Delstaten Quintana Roo, Mexico
Romalternativer
6
Junior Suite Lake View
Romdetaljer
Sover 5
Utsikt mot innsjø/elv
18
Standard
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
2 Dobbeltsenger
Utsikt mot sjøenKlimaanleggWi-Fi (gratis)Eget bad
7
Junior Suite Ocean View
Romdetaljer
Sover 5
Utsikt mot sjøenKlimaanlegg
11
Deluxe Ocean View
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
2 Dobbeltsenger
Utsikt mot sjøenKlimaanleggWi-Fi (gratis)Eget bad
10
Family Suite Ocean View
Romdetaljer
1 Enkeltseng
Utsikt mot sjøenKlimaanlegg
Gjesteomtaler av Sunset Royal Beach Resort - All Inclusive
7.5
God
basert på 14 verifiserte omtaler
Hvem bor her?
Business
0%
Par
35%
Familie
45%
Grupper
16%
Alene
2%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På Sunset Royal Beach Resort - All Inclusive fremhever gjestene ofte et varmt og imøtekommende personale, en renslig følelse og en vakker beliggenhet ved stranden med lett tilgang til offentlig transport og uteliv i gåavstand, i tillegg til en generelt roligere atmosfære enn store mega-resorter.
Les merVar dette til hjelp?
Hva gjestene synes
På Sunset Royal Beach Resort - All Inclusive fremhever gjestene ofte et varmt og imøtekommende personale, en renslig følelse og en vakker beliggenhet ved stranden med lett tilgang til offentlig transport og uteliv i gåavstand, i tillegg til en generelt roligere atmosfære enn store mega-resorter.
Tilbakemeldingene om mat og drikke er blandede, med akseptable alternativer for noen, men begrenset utvalg, svake drinker og treg restaurantservice som flere gjester knytter til mangel på personale. Rommene er ofte romslige med utsikt, men flere anmeldelser rapporterer om betydelig støy fra hovedrestauranten og sporadisk fuktighets- eller mugglukt og vedlikeholdsproblemer. Fasilitetene føles begrensede for et all-inclusive hotell: et lite basseng, få restauranter og beskjedent underholdningstilbud, selv om den brede sandstranden og den hjelpsomme strandservicen skiller seg ut. Forvent et mindre strandopphold med vennlig service og kompromisser i form av variasjon i matutvalget, ro og fasiliteter.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Lite hotell med et lite basseng, få restauranter og begrensede aktiviteter eller underholdning; flere gjester ønsket seg mer. Strandfasilitetene og servicen er et sterkt punkt, men barkvaliteten kritiseres og drinkene kan virke svake.
Relaterte gjesteomtaler
10
Ana
12. nov. 2025
·
Overnattet 4 netter
Nice property, pretty chill. Small pool with only 2 restaurant in the resort. Easy access to public transportation and walkable distance to party zone.
Nice property, pretty chill. Small pool with only 2 restaurant in the resort. Easy access to public transportation and walkable distance to party zone.
6
Kyle
28. jan. 2024
·
Overnattet 4 netter
This property needs to improve there entertainment desperately and also buffet options along with bars are terrible. I would not return unfortunately and feel like I wasted money there.
This property needs to improve there entertainment desperately and also buffet options along with bars are terrible. I would not return unfortunately and feel like I wasted money there.
8
Bijo
2. apr. 2025
·
Overnattet 5 netter
Friendly staff,beach club,private beach,wide variety of dining options
Friendly staff,beach club,private beach,wide variety of dining options
2
Yun
14. apr. 2025
·
Overnattet 2 netter
The worst place to stay if you’re looking for all inclusive resorts. Food are extremely bad and not to mention the liquor are watered down. Daily activities are not a thing for me and everything else is just the worst place to stay at.
The worst place to stay if you’re looking for all inclusive resorts. Food are extremely bad and not to mention the liquor are watered down. Daily activities are not a thing for me and everything else is just the worst place to stay at.
10
Lisa
3. mars 2025
·
Overnattet 7 netter
Staff is wonderful and very helpful! Loved Ahmed our concierge with the huge smile every time we saw him. Rooms nice ,good variety of food. Great entertaining shows and activities. Only improvement i would suggest are cushions for the beach chairs which became uncomfortable after spending all day on the beach
Staff is wonderful and very helpful! Loved Ahmed our concierge with the huge smile every time we saw him. Rooms nice ,good variety of food. Great entertaining shows and activities. Only improvement i would suggest are cushions for the beach chairs which became uncomfortable after spending all day on the beach
8
Macarioza
25. mars 2025
·
Overnattet 6 netter
Helpful staff, very clean, I love the food at the Italian restaurant. What I don’t like is very few daytime activities, they don’t follow what’s in their program of activities. No notification if it has been cancelled or not.
Helpful staff, very clean, I love the food at the Italian restaurant. What I don’t like is very few daytime activities, they don’t follow what’s in their program of activities. No notification if it has been cancelled or not.
8
Stephen
30. mars 2023
·
The wait staff on the beach, especially Jose, was the best we have ever had and we have been to Cancun 25 times. All of the staff was wonderful which made this trip special. The beach is incredible and the rooms were remodeled nicely. Another big plus for me is that they had excellent decaffeinated coffee available at breakfast which is highly unusual anywhere in the Carribean, I usually settle for a packet of Sanka and hot water or bring my own and make it in the room. The live entertainment in the lobby nightly was also a nice touch. The 2 negatives are the pool is small and taken over by children so we spent every day on the beach. The rooms are lovely and have a great view of the most beautiful ocean but they do not have actual balconies that you can sit on and enjoy your morning coffee and evening drink. The only balconies are on the lagoon side.
The wait staff on the beach, especially Jose, was the best we have ever had and we have been to Cancun 25 times. All of the staff was wonderful which made this trip special. The beach is incredible and the rooms were remodeled nicely. Another big plus for me is that they had excellent decaffeinated coffee available at breakfast which is highly unusual anywhere in the Carribean, I usually settle for a packet of Sanka and hot water or bring my own and make it in the room. The live entertainment in the lobby nightly was also a nice touch. The 2 negatives are the pool is small and taken over by children so we spent every day on the beach. The rooms are lovely and have a great view of the most beautiful ocean but they do not have actual balconies that you can sit on and enjoy your morning coffee and evening drink. The only balconies are on the lagoon side.
10
Stanley
7. feb. 2024
·
Overnattet 7 netter
Excellent staff, warm and welcoming. One of the very best stretches of beach. Wide, clean, easy walk to places. Food was good though I prefer buffet to ala carte. Room was specious and well furnished. Good value for the price. Not much negative. Night entertainment was okay, not great. Pillows were overstuffed and hard. Neck ache every morning.
Excellent staff, warm and welcoming. One of the very best stretches of beach. Wide, clean, easy walk to places. Food was good though I prefer buffet to ala carte. Room was specious and well furnished. Good value for the price. Not much negative. Night entertainment was okay, not great. Pillows were overstuffed and hard. Neck ache every morning.
10
ABBIE
11. feb. 2024
·
Overnattet 4 netter
Need more entertainment for the weekends
Need more entertainment for the weekends
8
Roger
17. apr. 2025
·
Overnattet 7 netter
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
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KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Mange gjester beskriver hotellet og rommene som veldig rene, men flere anmeldelser nevner muggen eller fuktig lukt, sporadisk skadedyr og noen vedlikeholdsproblemer (f.eks. bassengtoaletter) som reduserer konsistensen.
Relaterte gjesteomtaler
8
Miho
12. nov. 2025
·
Overnattet 5 netter
Very clean & friendly staff
Very clean & friendly staff
4
paula
15. juni 2024
·
Overnattet 5 netter
Lack of cleaning
Lack of cleaning
2
Nicholas
12. jan. 2025
·
Overnattet 5 netter
I would never stay at this property again. From January 6th to 11th, I booked Sunset Royal after an error with my reservation at LeBlanc, needing something nearby to stay close to family. Unfortunately, my experience was far below acceptable standards. The lobby was underwhelming, with one small bar, a basic pool view, and open doors 24/7, making the area uncomfortably warm. A musty smell permeated the air, and the ceilings were visibly dirty, suggesting poor maintenance. The check-in process was frustrating. Despite my confirmed reservation, the staff claimed they had not received my itinerary. On top of that, I was forced to pay a $10 USD nightly fee, not listed anywhere prior, before receiving my bracelet or room key. My room smelled strongly of mold and mildew, with stained bed linens and towels, and vents covered in dust and mold. After a few nights, I requested a room change, but the new room had the same issues. When I complained, staff sprayed the vents with fragrance rather than addressing the root problem. The food quality was abysmal, worse than fast food, with poorly cooked dishes and limited options. I became ill from the food, and when I requested a doctor, I was told it would cost $200 USD. The mold and food issues left me lethargic and unable to enjoy my vacation. Although I contacted Expedia, the hotel staff failed to address my concerns. This was one of the worst experiences in my travels. I strongly advise avoiding this property.
I would never stay at this property again. From January 6th to 11th, I booked Sunset Royal after an error with my reservation at LeBlanc, needing something nearby to stay close to family. Unfortunately, my experience was far below acceptable standards. The lobby was underwhelming, with one small bar, a basic pool view, and open doors 24/7, making the area uncomfortably warm. A musty smell permeated the air, and the ceilings were visibly dirty, suggesting poor maintenance. The check-in process was frustrating. Despite my confirmed reservation, the staff claimed they had not received my itinerary. On top of that, I was forced to pay a $10 USD nightly fee, not listed anywhere prior, before receiving my bracelet or room key. My room smelled strongly of mold and mildew, with stained bed linens and towels, and vents covered in dust and mold. After a few nights, I requested a room change, but the new room had the same issues. When I complained, staff sprayed the vents with fragrance rather than addressing the root problem. The food quality was abysmal, worse than fast food, with poorly cooked dishes and limited options. I became ill from the food, and when I requested a doctor, I was told it would cost $200 USD. The mold and food issues left me lethargic and unable to enjoy my vacation. Although I contacted Expedia, the hotel staff failed to address my concerns. This was one of the worst experiences in my travels. I strongly advise avoiding this property.
8
Larhona
21. jan. 2023
·
Overnattet 1 natt
I would stay at Sunset Royal again. The front desk staff where nice and helpful. The hotel was modern , very clean and the food was good as well. I think they should have more nightly entertainments. Overall it is a friendly resort, has a great time
I would stay at Sunset Royal again. The front desk staff where nice and helpful. The hotel was modern , very clean and the food was good as well. I think they should have more nightly entertainments. Overall it is a friendly resort, has a great time
4
John
29. des. 2024
·
Overnattet 5 netter
First off the beach is great... but the property needs a lot of work. The food and beverage part of the hotel needs to scrap everything and start over. The Italian restaurant lunches served the most mediocre cuts of meat and pork. The burger was a flat paddy and I'm not sure what it was made out of. Service is bad outside the hotel on the patio by the pool and on the beach, I waited for an hour for drinks at the pool even though the pool was barely occupied. It's better to just go get the drinks instead of waiting. All of the rooms are surrounding the Italian restaurant, this means that when they are prepping for the days meals they are clanging pans, silverware, smallware's, etc. early in the morning and waking up guests. They play music loud enough throughout the day, which means early morning for breakfast and they quit around 11pm, if you want to sleep do not try that on the first few floors of this hotel. It is a terrible spot for a restaurant. They cater more to "members" and all-inclusive is not really all-inclusive here. And the bars are an afterthought... Like they don't want it to be a focal point of this hotel, so do not go here if you like real functional bars. My room was nice, big and most of the utilities worked... But the hand-held shower faucets (3 each) didn't work in either shower (2 each). The kitchen had cockroaches (I have pictures) and the room had some "jumpy bugs" that I had to keep squashing, the bed was comfortable, lights all worked fine.
First off the beach is great... but the property needs a lot of work. The food and beverage part of the hotel needs to scrap everything and start over. The Italian restaurant lunches served the most mediocre cuts of meat and pork. The burger was a flat paddy and I'm not sure what it was made out of. Service is bad outside the hotel on the patio by the pool and on the beach, I waited for an hour for drinks at the pool even though the pool was barely occupied. It's better to just go get the drinks instead of waiting. All of the rooms are surrounding the Italian restaurant, this means that when they are prepping for the days meals they are clanging pans, silverware, smallware's, etc. early in the morning and waking up guests. They play music loud enough throughout the day, which means early morning for breakfast and they quit around 11pm, if you want to sleep do not try that on the first few floors of this hotel. It is a terrible spot for a restaurant. They cater more to "members" and all-inclusive is not really all-inclusive here. And the bars are an afterthought... Like they don't want it to be a focal point of this hotel, so do not go here if you like real functional bars. My room was nice, big and most of the utilities worked... But the hand-held shower faucets (3 each) didn't work in either shower (2 each). The kitchen had cockroaches (I have pictures) and the room had some "jumpy bugs" that I had to keep squashing, the bed was comfortable, lights all worked fine.
8
Davide
21. mars 2025
·
Overnattet 6 netter
I had a wonderful time at this hotel! The food was surprisingly delicious, the staff was very kind, and the beach was fantastic. However, the hotel could use some renovations. The swimming pool washrooms were in poor condition, and the rooms had a strong moisture smell. With some updates and better maintenance, this place could be truly amazing!
I had a wonderful time at this hotel! The food was surprisingly delicious, the staff was very kind, and the beach was fantastic. However, the hotel could use some renovations. The swimming pool washrooms were in poor condition, and the rooms had a strong moisture smell. With some updates and better maintenance, this place could be truly amazing!
10
Betsy
16. mars 2025
·
Overnattet 5 netter
Amazing staff & very clean hotel. Family friendly!!
Amazing staff & very clean hotel. Family friendly!!
10
Artjona
28. juli 2025
·
Overnattet 9 netter
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
6
Linda
5. jan. 2025
·
Overnattet 6 netter
They assigned me a room in front of the pool and right next to 1 of the restaurants, during the day until 6pm there was extremely loud noise due to the activities at the pool, and late at night around midnight because of the people dinning at the restaurant. Also early in the morning (5-5am) I could hear the music from the restaurant that started serving breakfast. The room had a moldy smell, and the food lacked flavor, the drinks at the bar were not good either. The staff working at the kitchen preparing meals was very nice and the waiters were very friendly and nice. I would qualify this hotel as a 3 stars max.
They assigned me a room in front of the pool and right next to 1 of the restaurants, during the day until 6pm there was extremely loud noise due to the activities at the pool, and late at night around midnight because of the people dinning at the restaurant. Also early in the morning (5-5am) I could hear the music from the restaurant that started serving breakfast. The room had a moldy smell, and the food lacked flavor, the drinks at the bar were not good either. The staff working at the kitchen preparing meals was very nice and the waiters were very friendly and nice. I would qualify this hotel as a 3 stars max.
10
Luz Maria Bonolis
10. mars 2025
·
Overnattet 4 netter
El personal excelente el hotel cerca de todo y muy limpio el hotel gracias a todos volveré próximamente
El personal excelente el hotel cerca de todo y muy limpio el hotel gracias a todos volveré próximamente
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Rom
Rommene er ofte romslige eller nylig oppusset med fin utsikt, men mange rapporterer om betydelig støy fra hovedrestauranten og korridorene, i tillegg til sporadisk fuktig lukt og vedlikeholdsmangler.
Relaterte gjesteomtaler
6
Aaron
30. des. 2024
·
Overnattet 2 netter
The room was amazing with a nice ocean view, but the food was nasty
The room was amazing with a nice ocean view, but the food was nasty
4
ILIR
25. juli 2025
·
Overnattet 9 netter
I understand that in July the seaweed level is high, but at least the hotel should clean up what ends up on the shore. All the noises of washing dishes coming from the kitchen could be heard in the room until after midnight. Smelling the aroma of cooking when you go to eat at a restaurant is normal, but not every time you leave your room at any time of the day.
I understand that in July the seaweed level is high, but at least the hotel should clean up what ends up on the shore. All the noises of washing dishes coming from the kitchen could be heard in the room until after midnight. Smelling the aroma of cooking when you go to eat at a restaurant is normal, but not every time you leave your room at any time of the day.
10
Srikanth
2. mars 2025
·
Overnattet 5 netter
Not Quite area. The rooms are very close to the dining place. The noises are there till 11pm and then start sound coming from 6am. Not only my room, many rooms from multiple floors must have the same experience.
Not Quite area. The rooms are very close to the dining place. The noises are there till 11pm and then start sound coming from 6am. Not only my room, many rooms from multiple floors must have the same experience.
10
Artjona
28. juli 2025
·
Overnattet 9 netter
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
8
Stephen
30. mars 2023
·
The wait staff on the beach, especially Jose, was the best we have ever had and we have been to Cancun 25 times. All of the staff was wonderful which made this trip special. The beach is incredible and the rooms were remodeled nicely. Another big plus for me is that they had excellent decaffeinated coffee available at breakfast which is highly unusual anywhere in the Carribean, I usually settle for a packet of Sanka and hot water or bring my own and make it in the room. The live entertainment in the lobby nightly was also a nice touch. The 2 negatives are the pool is small and taken over by children so we spent every day on the beach. The rooms are lovely and have a great view of the most beautiful ocean but they do not have actual balconies that you can sit on and enjoy your morning coffee and evening drink. The only balconies are on the lagoon side.
The wait staff on the beach, especially Jose, was the best we have ever had and we have been to Cancun 25 times. All of the staff was wonderful which made this trip special. The beach is incredible and the rooms were remodeled nicely. Another big plus for me is that they had excellent decaffeinated coffee available at breakfast which is highly unusual anywhere in the Carribean, I usually settle for a packet of Sanka and hot water or bring my own and make it in the room. The live entertainment in the lobby nightly was also a nice touch. The 2 negatives are the pool is small and taken over by children so we spent every day on the beach. The rooms are lovely and have a great view of the most beautiful ocean but they do not have actual balconies that you can sit on and enjoy your morning coffee and evening drink. The only balconies are on the lagoon side.
10
Stanley
7. feb. 2024
·
Overnattet 7 netter
Excellent staff, warm and welcoming. One of the very best stretches of beach. Wide, clean, easy walk to places. Food was good though I prefer buffet to ala carte. Room was specious and well furnished. Good value for the price. Not much negative. Night entertainment was okay, not great. Pillows were overstuffed and hard. Neck ache every morning.
Excellent staff, warm and welcoming. One of the very best stretches of beach. Wide, clean, easy walk to places. Food was good though I prefer buffet to ala carte. Room was specious and well furnished. Good value for the price. Not much negative. Night entertainment was okay, not great. Pillows were overstuffed and hard. Neck ache every morning.
8
Akshay
1. jan. 2025
·
Overnattet 5 netter
Good resort for comfortable family beach vacation. Food choices could include more chicken and options for vegetarians. Alcoholic drinks need more punch. Staff were very friendly and attentive. Room was great.
Good resort for comfortable family beach vacation. Food choices could include more chicken and options for vegetarians. Alcoholic drinks need more punch. Staff were very friendly and attentive. Room was great.
10
Kelley
24. des. 2024
·
Overnattet 5 netter
Very nice employees, rooms are big and clean. Italian restaurant is amazing.
Very nice employees, rooms are big and clean. Italian restaurant is amazing.
8
Andrew
25. feb. 2025
·
Overnattet 2 netter
A nice place with friendly staff, huge pool and fantastic beach. But the restaurant n the middle needs to close up its kitchen from view. The noise from the kitchen can be heard all through the hotel, at all hours of the day. A few solid walls would help immensely.
A nice place with friendly staff, huge pool and fantastic beach. But the restaurant n the middle needs to close up its kitchen from view. The noise from the kitchen can be heard all through the hotel, at all hours of the day. A few solid walls would help immensely.
6
Linda
5. jan. 2025
·
Overnattet 6 netter
They assigned me a room in front of the pool and right next to 1 of the restaurants, during the day until 6pm there was extremely loud noise due to the activities at the pool, and late at night around midnight because of the people dinning at the restaurant. Also early in the morning (5-5am) I could hear the music from the restaurant that started serving breakfast. The room had a moldy smell, and the food lacked flavor, the drinks at the bar were not good either. The staff working at the kitchen preparing meals was very nice and the waiters were very friendly and nice. I would qualify this hotel as a 3 stars max.
They assigned me a room in front of the pool and right next to 1 of the restaurants, during the day until 6pm there was extremely loud noise due to the activities at the pool, and late at night around midnight because of the people dinning at the restaurant. Also early in the morning (5-5am) I could hear the music from the restaurant that started serving breakfast. The room had a moldy smell, and the food lacked flavor, the drinks at the bar were not good either. The staff working at the kitchen preparing meals was very nice and the waiters were very friendly and nice. I would qualify this hotel as a 3 stars max.
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Service
Personalet roses av mange som vennlige, hjelpsomme og hardtarbeidende – spesielt på stranden – men flere anmeldelser nevner treg restaurantservice, mangel på personale, problemer med innsjekking eller reservasjoner, og press rundt de ulike all-inclusive nivåene.
Relaterte gjesteomtaler
8
Miho
12. nov. 2025
·
Overnattet 5 netter
Very clean & friendly staff
Very clean & friendly staff
4
Yuraimi
10. okt. 2023
·
Overnattet 4 netter
Check in was an hour late and because we had to insist, too much noise because of the restaurant right at the entrance rooms, no variety on the buffet
Check in was an hour late and because we had to insist, too much noise because of the restaurant right at the entrance rooms, no variety on the buffet
8
Tatiana
19. apr. 2025
·
Overnattet 5 netter
The service was very slow but they are very friendly. My bedroom was VERY noisy, hard to sleep. Not too many options for eating. Breakfast was great, lunch not that good and dinner ok. Not too many options.
The service was very slow but they are very friendly. My bedroom was VERY noisy, hard to sleep. Not too many options for eating. Breakfast was great, lunch not that good and dinner ok. Not too many options.
6
Bryan
18. juli 2025
·
Overnattet 5 netter
Overall, we had a good stay at the resort, but there are definitely areas where improvement is needed—especially when it comes to staffing and service. It was clear the resort is significantly understaffed. The restaurants on-site were decent, but service was consistently slow, particularly at dinner. We often had to wait just to be seated, even when tables were visibly open. It was disheartening to see the staff constantly rushing around, clearly overwhelmed and overworked. It reminded me of working conditions back in the U.S., where employees are stretched thin. The company really needs to invest in hiring more people and supporting their staff better. One frustrating moment was during breakfast when a server claimed I never placed an order with her—even though I had. It felt dismissive and added to the sense that staff were stretched to their limits and trying to juggle too much at once. The resort has great potential, but stronger leadership, better staffing, and more support for their employees could really elevate the guest experience.
Overall, we had a good stay at the resort, but there are definitely areas where improvement is needed—especially when it comes to staffing and service. It was clear the resort is significantly understaffed. The restaurants on-site were decent, but service was consistently slow, particularly at dinner. We often had to wait just to be seated, even when tables were visibly open. It was disheartening to see the staff constantly rushing around, clearly overwhelmed and overworked. It reminded me of working conditions back in the U.S., where employees are stretched thin. The company really needs to invest in hiring more people and supporting their staff better. One frustrating moment was during breakfast when a server claimed I never placed an order with her—even though I had. It felt dismissive and added to the sense that staff were stretched to their limits and trying to juggle too much at once. The resort has great potential, but stronger leadership, better staffing, and more support for their employees could really elevate the guest experience.
10
jason
10. apr. 2024
·
Overnattet 6 netter
Food was alright but never offered the deserts on the menu. Restaurant service was ok but beach service was amazing. Best beach and swimming around cancun. Good value for the price.
Food was alright but never offered the deserts on the menu. Restaurant service was ok but beach service was amazing. Best beach and swimming around cancun. Good value for the price.
8
ALVARO
4. apr. 2023
·
Overnattet 5 netter
En general muy buen, instalaciones comodas y limpias, muy buen servicio del personal. Solo al hacer check in no me querian respetar al 100 mi reservacion, yo reservé estudio con vista al mar y me querian dar habitación con vista a la laguna, finalmente me dieron un estudio con vista parcial al mar en el piso 2. Pero tuve que insistir en ello. Fuera de ese detalle todo muy bien.
En general muy buen, instalaciones comodas y limpias, muy buen servicio del personal. Solo al hacer check in no me querian respetar al 100 mi reservacion, yo reservé estudio con vista al mar y me querian dar habitación con vista a la laguna, finalmente me dieron un estudio con vista parcial al mar en el piso 2. Pero tuve que insistir en ello. Fuera de ese detalle todo muy bien.
10
Artjona
28. juli 2025
·
Overnattet 9 netter
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
2
HECTOR M
31. juli 2023
·
The entertainment was ok and pleasant. the in room bar was always well stocked. It is advertised as all inclusive but it is not as there are different levels of inclusiveness.
The entertainment was ok and pleasant. the in room bar was always well stocked. It is advertised as all inclusive but it is not as there are different levels of inclusiveness.
10
harold
26. apr. 2023
·
Overnattet 1 natt
The staff were outstanding. Even though they meet thousands of guest they acknowledged me by my name when i approached them. They were very helpful answering questions and giving suggestions. Their tour team made sure we got to do what we wanted. I will go back for another fun fill week.
The staff were outstanding. Even though they meet thousands of guest they acknowledged me by my name when i approached them. They were very helpful answering questions and giving suggestions. Their tour team made sure we got to do what we wanted. I will go back for another fun fill week.
8
Roger
17. apr. 2025
·
Overnattet 7 netter
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
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KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Beliggenheten ved stranden er et høydepunkt, med lett tilgang til offentlige busser og gangavstand til uteliv, butikker og apotek. Noen nevner tang på stranden til tider.
Relaterte gjesteomtaler
10
Ana
12. nov. 2025
·
Overnattet 4 netter
Nice property, pretty chill. Small pool with only 2 restaurant in the resort. Easy access to public transportation and walkable distance to party zone.
Nice property, pretty chill. Small pool with only 2 restaurant in the resort. Easy access to public transportation and walkable distance to party zone.
10
Olivia
11. mars 2025
·
Overnattet 4 netter
I loved my stay here! The beach was quiet, and the food was great. Overall beautiful place.
I loved my stay here! The beach was quiet, and the food was great. Overall beautiful place.
10
Armando Josue Millano
14. apr. 2025
·
Overnattet 4 netter
Excelente hotel. Buena area de playa y a 10 min caminando se la zona de discotecas y de un mercadito para souvenirs
Excelente hotel. Buena area de playa y a 10 min caminando se la zona de discotecas y de un mercadito para souvenirs
6
Effie Diane
2. jan. 2025
·
Overnattet 1 natt
We love the beach area. The hotel was very busy.
We love the beach area. The hotel was very busy.
10
Stanislav
7. mars 2025
·
Overnattet 7 netter
Amazing beach and great food selection.
Amazing beach and great food selection.
6
LEESA MONIQUE
25. apr. 2025
·
Overnattet 10 netter
Great beach and beautiful views
Great beach and beautiful views
10
Pallawi
16. jan. 2025
·
Overnattet 7 netter
Service was outstanding, food was good. Proximity to beach was awesome.
Service was outstanding, food was good. Proximity to beach was awesome.
10
Peter and Christine
9. mars 2024
·
Overnattet 5 netter
Public Bus R1 & R2 get you around easily, frequently & cheaply for only 12 pesos per person
Public Bus R1 & R2 get you around easily, frequently & cheaply for only 12 pesos per person
10
Stanley
7. feb. 2024
·
Overnattet 7 netter
Excellent staff, warm and welcoming. One of the very best stretches of beach. Wide, clean, easy walk to places. Food was good though I prefer buffet to ala carte. Room was specious and well furnished. Good value for the price. Not much negative. Night entertainment was okay, not great. Pillows were overstuffed and hard. Neck ache every morning.
Excellent staff, warm and welcoming. One of the very best stretches of beach. Wide, clean, easy walk to places. Food was good though I prefer buffet to ala carte. Room was specious and well furnished. Good value for the price. Not much negative. Night entertainment was okay, not great. Pillows were overstuffed and hard. Neck ache every morning.
8
Roger
17. apr. 2025
·
Overnattet 7 netter
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
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Servering
Matkvaliteten er varierende: noen nøt smakfulle måltider (inkludert frokost og den italienske restauranten), mens andre fant begrenset utvalg og middelmådig til dårlig smak; drikken beskrives noen ganger som utvannet eller svak, og servicen kan være treg.
Relaterte gjesteomtaler
6
Aaron
30. des. 2024
·
Overnattet 2 netter
The room was amazing with a nice ocean view, but the food was nasty
The room was amazing with a nice ocean view, but the food was nasty
4
Tajinder
28. mars 2025
·
Overnattet 4 netter
Very limited foods
Very limited foods
8
Tatiana
19. apr. 2025
·
Overnattet 5 netter
The service was very slow but they are very friendly. My bedroom was VERY noisy, hard to sleep. Not too many options for eating. Breakfast was great, lunch not that good and dinner ok. Not too many options.
The service was very slow but they are very friendly. My bedroom was VERY noisy, hard to sleep. Not too many options for eating. Breakfast was great, lunch not that good and dinner ok. Not too many options.
2
Yun
14. apr. 2025
·
Overnattet 2 netter
The worst place to stay if you’re looking for all inclusive resorts. Food are extremely bad and not to mention the liquor are watered down. Daily activities are not a thing for me and everything else is just the worst place to stay at.
The worst place to stay if you’re looking for all inclusive resorts. Food are extremely bad and not to mention the liquor are watered down. Daily activities are not a thing for me and everything else is just the worst place to stay at.
4
John
29. des. 2024
·
Overnattet 5 netter
First off the beach is great... but the property needs a lot of work. The food and beverage part of the hotel needs to scrap everything and start over. The Italian restaurant lunches served the most mediocre cuts of meat and pork. The burger was a flat paddy and I'm not sure what it was made out of. Service is bad outside the hotel on the patio by the pool and on the beach, I waited for an hour for drinks at the pool even though the pool was barely occupied. It's better to just go get the drinks instead of waiting. All of the rooms are surrounding the Italian restaurant, this means that when they are prepping for the days meals they are clanging pans, silverware, smallware's, etc. early in the morning and waking up guests. They play music loud enough throughout the day, which means early morning for breakfast and they quit around 11pm, if you want to sleep do not try that on the first few floors of this hotel. It is a terrible spot for a restaurant. They cater more to "members" and all-inclusive is not really all-inclusive here. And the bars are an afterthought... Like they don't want it to be a focal point of this hotel, so do not go here if you like real functional bars. My room was nice, big and most of the utilities worked... But the hand-held shower faucets (3 each) didn't work in either shower (2 each). The kitchen had cockroaches (I have pictures) and the room had some "jumpy bugs" that I had to keep squashing, the bed was comfortable, lights all worked fine.
First off the beach is great... but the property needs a lot of work. The food and beverage part of the hotel needs to scrap everything and start over. The Italian restaurant lunches served the most mediocre cuts of meat and pork. The burger was a flat paddy and I'm not sure what it was made out of. Service is bad outside the hotel on the patio by the pool and on the beach, I waited for an hour for drinks at the pool even though the pool was barely occupied. It's better to just go get the drinks instead of waiting. All of the rooms are surrounding the Italian restaurant, this means that when they are prepping for the days meals they are clanging pans, silverware, smallware's, etc. early in the morning and waking up guests. They play music loud enough throughout the day, which means early morning for breakfast and they quit around 11pm, if you want to sleep do not try that on the first few floors of this hotel. It is a terrible spot for a restaurant. They cater more to "members" and all-inclusive is not really all-inclusive here. And the bars are an afterthought... Like they don't want it to be a focal point of this hotel, so do not go here if you like real functional bars. My room was nice, big and most of the utilities worked... But the hand-held shower faucets (3 each) didn't work in either shower (2 each). The kitchen had cockroaches (I have pictures) and the room had some "jumpy bugs" that I had to keep squashing, the bed was comfortable, lights all worked fine.
10
jason
10. apr. 2024
·
Overnattet 6 netter
Food was alright but never offered the deserts on the menu. Restaurant service was ok but beach service was amazing. Best beach and swimming around cancun. Good value for the price.
Food was alright but never offered the deserts on the menu. Restaurant service was ok but beach service was amazing. Best beach and swimming around cancun. Good value for the price.
8
Akshay
1. jan. 2025
·
Overnattet 5 netter
Good resort for comfortable family beach vacation. Food choices could include more chicken and options for vegetarians. Alcoholic drinks need more punch. Staff were very friendly and attentive. Room was great.
Good resort for comfortable family beach vacation. Food choices could include more chicken and options for vegetarians. Alcoholic drinks need more punch. Staff were very friendly and attentive. Room was great.
10
Kelley
24. des. 2024
·
Overnattet 5 netter
Very nice employees, rooms are big and clean. Italian restaurant is amazing.
Very nice employees, rooms are big and clean. Italian restaurant is amazing.
10
Diana
4. juli 2025
·
Overnattet 3 netter
It was an amazing time, food was good and service was good.
It was an amazing time, food was good and service was good.
8
Roger
17. apr. 2025
·
Overnattet 7 netter
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
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4
Aurora
8. juni 2026
·
Overnattet 7 netter
the hotel was very clean the food is too limited the staff put more attention to white people and the drinks was horrible and the servixss at the bars too
the hotel was very clean the food is too limited the staff put more attention to white people and the drinks was horrible and the servixss at the bars too
10
Danica
11. mai 2026
·
Overnattet 7 netter
All the staff was so helpful and breakfast is good!
All the staff was so helpful and breakfast is good!
10
Arnold Delos
7. mai 2026
·
Overnattet 7 netter
Amazing staff
Amazing staff
8
MARIA
4. mai 2026
·
Overnattet 1 natt
Habitaciones limpias pero pocas amenidades. Lo que vale la pena decir es que el personal es extremadamente amable y dispuesto. Muy buen servicio.
Habitaciones limpias pero pocas amenidades. Lo que vale la pena decir es que el personal es extremadamente amable y dispuesto. Muy buen servicio.
8
Viking Romar
24. apr. 2026
·
Overnattet 5 netter
The staff are really nice, decent food for an all inclusive, clean rooms and the water pressure is great. Wish they have a slide in the pool for the kids. Would definitely go back!
The staff are really nice, decent food for an all inclusive, clean rooms and the water pressure is great. Wish they have a slide in the pool for the kids. Would definitely go back!
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
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Rimeligere
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Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-18: NO DATA
- 2026-09-19: 207.48758414001463USD
- 2026-09-20: 207.9859719970703USD
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- 2026-09-22: 204.35786813964842USD
- 2026-09-23: 207.9232837936401USD
- 2026-09-24: 201.06919839630126USD
- 2026-09-25: 203.2201972290039USD
- 2026-09-26: 207.91545433654784USD
- 2026-09-27: 203.17829999999998USD
- 2026-09-28: 207.91545433654784USD
- 2026-09-29: 207.97814253997802USD
- 2026-09-30: 208.2256199432373USD
- 2026-10-01: 207.9859719970703USD
- 2026-10-02: 207.91545433654784USD
- 2026-10-03: 201.22804704589842USD
- 2026-10-04: 201.22804704589842USD
- 2026-10-05: 201.22804704589842USD
- 2026-10-06: 203.2201972290039USD
- 2026-10-07: 201.22804704589842USD
- 2026-10-08: 201.22804704589842USD
- 2026-10-09: 207.91545433654784USD
- 2026-10-10: 203.2201972290039USD
- 2026-10-11: 207.91545433654784USD
- 2026-10-12: 195.43990632476806USD
- 2026-10-13: 201.22804704589842USD
- 2026-10-14: 201.22804704589842USD
- 2026-10-15: 207.91545433654784USD
- 2026-10-16: 203.2201972290039USD
- 2026-10-17: 201.22804704589842USD
- 2026-10-18: 203.2201972290039USD
- 2026-10-19: 203.2201972290039USD
- 2026-10-20: 203.2201972290039USD
- 2026-10-21: 203.2201972290039USD
- 2026-10-22: 201.22804704589842USD
- 2026-10-23: 202.21911268615722USD
- 2026-10-24: 203.2201972290039USD
- 2026-10-25: 203.2201972290039USD
- 2026-10-26: 207.9859719970703USD
- 2026-10-27: 203.2201972290039USD
- 2026-10-28: 203.2201972290039USD
- 2026-10-29: 201.22804704589842USD
- 2026-10-30: 202.21911268615722USD
- 2026-10-31: 203.2201972290039USD
- 2026-11-01: 210.22778902893066USD
- 2026-11-02: 210.22778902893066USD
- 2026-11-03: 210.22778902893066USD
- 2026-11-04: 209.22670448608397USD
- 2026-11-05: 210.22778902893066USD
- 2026-11-06: 210.22778902893066USD
- 2026-11-07: 210.22778902893066USD
- 2026-11-08: 210.22778902893066USD
- 2026-11-09: 210.22778902893066USD
- 2026-11-10: 210.22778902893066USD
- 2026-11-11: 210.22778902893066USD
- 2026-11-12: 210.22778902893066USD
- 2026-11-13: 210.22778902893066USD
- 2026-11-14: 210.22778902893066USD
- 2026-11-15: 210.22778902893066USD
- 2026-11-16: 207.2245354003906USD
- 2026-11-17: 210.22778902893066USD
- 2026-11-18: 210.22778902893066USD
Check-in time starts at15:00Check-in time ends at23:59Check-out time ends at12:00
Innsjekkingen må foretas av en person som er minst 18 år gammel.
Age Requirements
Minimum age to check in is 25 years old
Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Pets not allowed;
Front Desk Services
Contactless check-in and contactless check-out are available; Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; No rollaway/extra beds available
Dining
Enjoy international cuisine at Acuario, one of the property's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary full breakfast is included.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 85.40 per accommodation, per night
- Resort fee: MXN 360 per accommodation, per night
- Additional inclusions
- Bicycle storage
- Partner property access
- Partner property beach club access
- Partner property pool access
- Sporting facilities or equipment
Populære fasiliteter
Restaurant
Svømmebasseng
Heis
Romservice
Portvakt
Betjent parkering
Aktiviteter
Svømmebasseng
Privat strand
Hage
Golfbane
Golfbane (i nærheten)
Vannsport (motorisert)
Vannsport
Dykking
Fiske
Pool (Indoor)
Pool (Outdoor)
Fitness Center (nearby)
Generelt
Romservice
Restaurant
Badstue
Kjøkken
Salong
Damprom
Massasje
Solarium
Barneklubb
Bar ved bassenget
Familierom
Coffee Shop/Café
Smoke-Free Property
Tjenester
Portvakt
Heis
Renseri
Barnepass
Rengjøring
Valutaveksling
Bankboks
Vaskeritjeneste
Sykkelutleie
Butikker
Billettservice
Dørvakt
Bagasjeoppbevaring
Separat røykeområde
Suvenirer/Gavebutikk
24-Hour Front Desk
Parkering
Betjent parkering
Gratis parkering