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Hotel Xbalamqué Boutique & Spa

US$ 30

/noite

Média para setembro

Hotel Xbalamqué Boutique & Spa - Image 1

Hotel Xbalamqué Boutique & Spa - Quarto

Hotel Xbalamqué Boutique & Spa - Quarto

Hotel Xbalamqué Boutique & Spa - Receção

Hotel Xbalamqué Boutique & Spa - Piscina

Preços para Hotel Xbalamqué Boutique & Spa

Selecione datas para ver preços e disponibilidade

US$ 30

/noite

Média para setembro

Preços médios mensais

Em Hotel Xbalamqué Boutique & Spa, o preço por noite é, em média, US$ 28 no mês mais barato (abril) e US$ 38 no mês mais caro (dezembro), com base nos últimos 12 meses.

Preço médio por noite em Hotel Xbalamqué Boutique & Spa por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 32
fevereiro	US$ 32
março	US$ 32
abril	US$ 28
maio	US$ 33
junho	US$ 29
julho	US$ 38
agosto	US$ 32
setembro	US$ 30
outubro	US$ 32
novembro	US$ 30
dezembro	US$ 38

Mais caro: dezembro (aprox. US$ 38)

Mais barato: abril (aprox. US$ 28)

Sobre este alojamento

Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Entre as facilidades adicionais contam-se Wi-fi grátis, um cabeleireiro e apoio para excursões/compra de bilhetes. É fácil chegar às principa...

Comodidades

Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Entre as facilidades adicionais contam-se Wi-fi grátis, um cabeleireiro e apoio para excursões/compra de bilhetes. É fácil chegar às principais atrações do local no autocarro disponibilizado pelo hotel, que opera num raio de 1 quilómetros.

Comodidades para negócios

As principais comodidades incluem um business center, uma receção aberta 24 horas e armazenamento de bagagem. Entre os espaços para eventos deste hotel contam-se um centro de conferências e salas de reuniões. O hotel disponibiliza transporte do aeroporto para o hotel (disponível 24 horas) e transporte de/para o terminal de cruzeiros (sobretaxa).

Restaurante

Para saciar a sede e descontrair no final do dia, dirija-se ao bar/lounge ou ao bar junto à piscina. O hotel serve pequenos-almoços de cozinha local diariamente entre as 8:00 e as 11:00 mediante uma sobretaxa.

Quartos

Sinta-se em casa num dos 90 quartos. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de um polibã com um chuveiro fixo e artigos de higiene grátis. As comodidades incluem ainda secretárias, e a limpeza dos quartos é efetuada diária.

Localização

Uma estadia Hotel Xbalamqué Boutique & Spa coloca-o no coração de Cancún, a 10 minutos de carro de Balsa Ultramar Puerto Juárez e de Playa Langosta. Este hotel de spa está a 5,7 km (3,6 mi) de Playa Tortugas e a 8,4 km (5,2 mi) de Playa Tortuga.

O que há nas proximidades

Parque Las Palapas(0.1 milhas)
Teatro Xbalamqué(0.1 milhas)
Mercado 28(0.4 milhas)
Honorable Ayuntamiento Benito Juárez(0.4 milhas)
Mercado 23(0.5 milhas)
Plaza Ceviche(0.6 milhas)
Plaza 28(0.8 milhas)
Casa de la Cultura de Cancún(0.9 milhas)
Parroquia de la Sagrada Familia(0.9 milhas)
Estadio de Béisbol Beto Ávila(1.1 milhas)
Plaza Las Américas(1.1 milhas)
Puerto Cancun Golf Course(1.3 milhas)
Estádio Andres Quintana Roo(1.3 milhas)
Royal Yak Casino y Sports Book(1.4 milhas)
Hospital de Amerimed(1.4 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(11.3 milhas)
Aeroporto Internacional de Tulum (TQO)(106.4 milhas)

Localização

Avenida Yaxchilan 31, Cancún, Estado de Quintana Roo, México

Parque Las Palapas (0.1 milhas)

Teatro Xbalamqué (0.1 milhas)

Mercado 28 (0.4 milhas)

Honorable Ayuntamiento Benito Juárez (0.4 milhas)

Mercado 23 (0.5 milhas)

Plaza Ceviche (0.6 milhas)

Mais informações sobre a localização

Opções de quartos

8

Quarto Duplo, 1 cama de casal

Detalhes do quarto

1 Cama De Casal

Dormidas 2

323 ft²

Ar condicionado

Casa de banho privada

Televisão

17

Suite

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

452 ft²

Ar condicionado

Casa de banho privada

Mini bar

10

Quarto Duplo, 2 camas de casal

Detalhes do quarto

2 Camas De Casal

Dormidas 4

323 ft²

Ar condicionado

Casa de banho privada

Televisão

Avaliações dos hóspedes sobre Hotel Xbalamqué Boutique & Spa

7

Bom

Com base em 2.014 avaliações verificadas

Quem se hospeda aqui?

Negócios

5%

Casal

45%

Família

25%

Grupos

15%

Individual

7%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Hotel Xbalamqué & Spa Cancún Centro, os hóspedes destacam uma propriedade marcante com temática maia, funcionários amigáveis e localização central, mas também apontam quartos datados, manutenção irregular, Wi-Fi instável nos quartos e barulho frequente proveniente da vida noturna local.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Hotel Xbalamqué & Spa Cancún Centro, os hóspedes destacam uma propriedade marcante com temática maia, funcionários amigáveis e localização central, mas também apontam quartos datados, manutenção irregular, Wi-Fi instável nos quartos e barulho frequente proveniente da vida noturna local.

O feedback sobre as instalações é misto: relatos de que a piscina estava fechada, suja ou foi substituída, interrupções ocasionais no elevador e a ausência de estacionamento no local contrastam com os elogios ao spa do hotel. A limpeza varia de quarto para quarto, com várias menções a odores de mofo, insetos ou roupas de cama manchadas, ao lado de avaliações que descrevem quartos espaçosos e organizados. Espere uma estadia com personalidade e econômica, caso priorize localização e preço em detrimento de confortos modernos.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

O feedback sobre as instalações é inconsistente: várias avaliações relatam que a piscina estava fechada, suja ou foi substituída, falhas no elevador e a falta de estacionamento no local, apesar dos anúncios. Alguns hóspedes gostaram do spa.

Avaliações dos hóspedes relacionadas

2

ALEJANDRO JAVIER

22 de jan. de 2025

·

A estadia foi de 2 noites

LA PUBLICIDAD DEL HOTEL ES ENGAÑOSA, NO HAY ESTACIONAMIENTO, NO CUMPLEN LO QUE PROMETEN

LA PUBLICIDAD DEL HOTEL ES ENGAÑOSA, NO HAY ESTACIONAMIENTO, NO CUMPLEN LO QUE PROMETEN

10

Luis Arturo

6 de mai. de 2025

·

A estadia foi de 1 noite

La alberca estaba en reparacion pero no afecto fue una muy buena experiencia

La alberca estaba en reparacion pero no afecto fue una muy buena experiencia

8

RICARDO

29 de dez. de 2024

·

A estadia foi de 1 noite

No tiene estacionamiento y lo anuncian como si tuviera.

No tiene estacionamiento y lo anuncian como si tuviera.

8

Christian

11 de mar. de 2025

·

A estadia foi de 1 noite

Hotellet er virkeligt dejligt og meget flot, med fine forhold og fin morgenmad til prisen. Desværre virkede hverken pool eller elevator (stort problem da vi havde bagage og Anny med) og der var også kun parkering på gaden. Der var heller ikke hverken vand eller andet på selve hotellet. Så vores oplevelse var dårlig på trods af at hotellet faktisk var fint.

Hotellet er virkeligt dejligt og meget flot, med fine forhold og fin morgenmad til prisen. Desværre virkede hverken pool eller elevator (stort problem da vi havde bagage og Anny med) og der var også kun parkering på gaden. Der var heller ikke hverken vand eller andet på selve hotellet. Så vores oplevelse var dårlig på trods af at hotellet faktisk var fint.

8

Emanuel

10 de mar. de 2025

·

A estadia foi de 3 noites

La observa estaba en reparación y no tiene estacionamiento , las habitaciones bien , el aire funcionaba había agua caliente , cumple para llegar a dormir

La observa estaba en reparación y no tiene estacionamiento , las habitaciones bien , el aire funcionaba había agua caliente , cumple para llegar a dormir

4

BONNIE

18 de mai. de 2025

·

A estadia foi de 8 noites

To new management: I have been going to this boutique hotel for years. The staff is lovely, the artwork on the building/interior is just amazing and the location is near the bus station/hospital and good restaurants. BUT, new management has decided to do away with one of the best features: the POOL is GONE!!! In all of the advertising, the pool is featured>the pool has been replaced by a "cenote" where you cannot swim!!We were sent over to another hotel's pool to swim in. It is HOT in El Mexico and we need a POOL!!! you have destroyed one of the best features of the property>WHY??? as a long time customer, I want the original pool back, please. AND please change your advertising to reflect this new development. Your advertising at present is completely misleading and customers are upset.VERY DISAPPOINTING>

To new management: I have been going to this boutique hotel for years. The staff is lovely, the artwork on the building/interior is just amazing and the location is near the bus station/hospital and good restaurants. BUT, new management has decided to do away with one of the best features: the POOL is GONE!!! In all of the advertising, the pool is featured>the pool has been replaced by a "cenote" where you cannot swim!!We were sent over to another hotel's pool to swim in. It is HOT in El Mexico and we need a POOL!!! you have destroyed one of the best features of the property>WHY??? as a long time customer, I want the original pool back, please. AND please change your advertising to reflect this new development. Your advertising at present is completely misleading and customers are upset.VERY DISAPPOINTING>

10

Ana Margarita

20 de set. de 2024

·

A estadia foi de 4 noites

El uso de la alberca no se pudo realizar por remodelación

El uso de la alberca no se pudo realizar por remodelación

4

Claudia

29 de abr. de 2025

·

A estadia foi de 1 noite

I booked because it had a pool ect and parking onsite. Both of these were not true. Also the ac didn’t work properly and the sewer smell was backing up the drain which is clear tell the condition of the entire hotel. Maybe in the future it will be better as they were doing loud work early. I did enjoy the cute decor.

I booked because it had a pool ect and parking onsite. Both of these were not true. Also the ac didn’t work properly and the sewer smell was backing up the drain which is clear tell the condition of the entire hotel. Maybe in the future it will be better as they were doing loud work early. I did enjoy the cute decor.

6

Jaime

10 de out. de 2025

·

A estadia foi de 4 noites

Su alberca está fuera de servicio y sucia

Su alberca está fuera de servicio y sucia

10

Kai

6 de jan. de 2025

·

A estadia foi de 4 noites

I really enjoyed staying here. There was a Mayan theme throughout the hotel. The spa was nice and affordable and the pool open all night was fun. They are under some construction (but some who might be upset over this might not be as focused on the fun parts of their vacation) which is noticeable but didn’t mess with my stay. The staff was so attentive and friendly, they went above and beyond to check in with us. There are close restaurants and cafes, and it’s close to the beach or to travel to Isla Mujeres. wished there were more towels (we got one ant an time) and the lighting was dim. I would definitely recommend this place to others. Be prepared for a lively night life too.

I really enjoyed staying here. There was a Mayan theme throughout the hotel. The spa was nice and affordable and the pool open all night was fun. They are under some construction (but some who might be upset over this might not be as focused on the fun parts of their vacation) which is noticeable but didn’t mess with my stay. The staff was so attentive and friendly, they went above and beyond to check in with us. There are close restaurants and cafes, and it’s close to the beach or to travel to Isla Mujeres. wished there were more towels (we got one ant an time) and the lighting was dim. I would definitely recommend this place to others. Be prepared for a lively night life too.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

A limpeza é mista: notas recorrentes sobre odores de mofo, insetos ou percevejos, roupas de cama manchadas ou não trocadas e áreas sujas, embora outros hóspedes tenham achado os quartos limpos.

Avaliações dos hóspedes relacionadas

10

Juan Manuel

16 de mai. de 2024

·

A estadia foi de 3 noites

Un gran hotel decorado con la cultura maya, muy bonito que hace sentir muy agusto a los visitantes, la atención del personal muy buena y amable. Un hotel muy bonito y muy recomendable.

Un gran hotel decorado con la cultura maya, muy bonito que hace sentir muy agusto a los visitantes, la atención del personal muy buena y amable. Un hotel muy bonito y muy recomendable.

2

Stefana

14 de mar. de 2024

·

A estadia foi de 9 noites

We left as soon we’ve seen the room. It was a horrible smell, inexplicably dirty and the towels from white was gray.

We left as soon we’ve seen the room. It was a horrible smell, inexplicably dirty and the towels from white was gray.

2

Ruben Alvarez

29 de nov. de 2024

·

A estadia foi de 3 noites

Pesimas instalaciones, horribles habitaciones, había chinches

Pesimas instalaciones, horribles habitaciones, había chinches

2

Sanjuanita Rodriguez

10 de set. de 2024

·

A estadia foi de 6 noites

Hotel was ugly and dirty and smelled horrible

Hotel was ugly and dirty and smelled horrible

8

NOEMI

26 de jun. de 2023

·

A estadia foi de 2 noites

Estuvo bien, sólo más limpieza en los pasillos. Gracias.

Estuvo bien, sólo más limpieza en los pasillos. Gracias.

6

ALYSSA GAYATRIE

17 de nov. de 2024

·

A estadia foi de 5 noites

Convenient location, sheets were stained, towels old, wahrooms clean but lingering smell. Safe area and friendly staff.

Convenient location, sheets were stained, towels old, wahrooms clean but lingering smell. Safe area and friendly staff.

6

adaneli.

3 de jan. de 2025

·

A estadia foi de 2 noites

La habitación huele mucho a humedad y se escucha todo el ruido de afuera

La habitación huele mucho a humedad y se escucha todo el ruido de afuera

4

carmen

2 de jul. de 2024

·

A estadia foi de 3 noites

Muy sucia las instalaciones lo cuartos terribles

Muy sucia las instalaciones lo cuartos terribles

4

Karla

29 de set. de 2025

·

A estadia foi de 1 noite

El espejo viejo, regadera goteando y mucho sarro, falta fumigar, al día siguiente tenía muchos piquetes de algún insecto

El espejo viejo, regadera goteando y mucho sarro, falta fumigar, al día siguiente tenía muchos piquetes de algún insecto

6

ulises

4 de abr. de 2025

·

A estadia foi de 1 noite

Poner atencion con la limpieza en los baños ya que olia a humedad y mucho

Poner atencion con la limpieza en los baños ya que olia a humedad y mucho

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são datados, com televisões e mobília antigas; alguns sofrem com o barulho intenso da rua ou de bares, e o desempenho do ar-condicionado varia. O Wi-Fi nos quartos é fraco ou disponível apenas no lobby, e geladeiras/micro-ondas geralmente estão ausentes.

Avaliações dos hóspedes relacionadas

2

Heather Joyce

24 de ago. de 2024

·

A estadia foi de 7 noites

This is a budget property. Don’t be fooled by the pictures. The windows were open and bugs were coming into the room when I got there. They give you three remotes. One for tv. One for cable box. And one for ac. You must return these to front desk or you get charged for leaving them in room. The bathroom had mold on the ceiling. The decor is dated. The restaurant isn’t open all day or night. No room service. I ordered uber eats. The staff was friendly and tried to make my stay as pleasant as possible. However the property is very run down.

This is a budget property. Don’t be fooled by the pictures. The windows were open and bugs were coming into the room when I got there. They give you three remotes. One for tv. One for cable box. And one for ac. You must return these to front desk or you get charged for leaving them in room. The bathroom had mold on the ceiling. The decor is dated. The restaurant isn’t open all day or night. No room service. I ordered uber eats. The staff was friendly and tried to make my stay as pleasant as possible. However the property is very run down.

6

Vanessa

5 de jun. de 2023

·

A estadia foi de 5 noites

While I knew it wouldn't be a 5 star hotel when booking I didn't anticipate it to be so ROUGH!!! I wanted to give my husband the authentic Mexican experience but even I was taken aback. CON'S: The doors are paper thin, made of wood & not sturdy The lobby had no air conditioning for guests The room door had manual locks with keys!!! The bathroom had a window with no curtain or privacy The beds are placed on cement platforms - no box The floor is of cement/tiles - OUCH!!! You hear everything from the bar next door No Wi Fi in rooms - just lobby The toilet was broken, rusty and noisy - they came to fix PRO'S: Very inexpensive - we were able to pay for a lot of tours Very close to bus routes Close to markets and Parque de las Palapas Cleaning staff is friendly and great No hidden fees at check out Staff great at giving advice and directions when asked WiFi fast in lobby Authentic Mexican experience Close to local hospital Taxi's always available Always felt safe coming in and out of the hotel Loved the Mayan hotel decor US Currency posted daily to help shoppers Many, many pharmacies surround this location Towel animals on the bed daily - super cute I dealt with the less than good conditions for 6 days and I wouldn't say it was the worse but not somewhere I would return again unfortunately. You truly get what you pay for :) Viva Mexico!!!!

While I knew it wouldn't be a 5 star hotel when booking I didn't anticipate it to be so ROUGH!!! I wanted to give my husband the authentic Mexican experience but even I was taken aback. CON'S: The doors are paper thin, made of wood & not sturdy The lobby had no air conditioning for guests The room door had manual locks with keys!!! The bathroom had a window with no curtain or privacy The beds are placed on cement platforms - no box The floor is of cement/tiles - OUCH!!! You hear everything from the bar next door No Wi Fi in rooms - just lobby The toilet was broken, rusty and noisy - they came to fix PRO'S: Very inexpensive - we were able to pay for a lot of tours Very close to bus routes Close to markets and Parque de las Palapas Cleaning staff is friendly and great No hidden fees at check out Staff great at giving advice and directions when asked WiFi fast in lobby Authentic Mexican experience Close to local hospital Taxi's always available Always felt safe coming in and out of the hotel Loved the Mayan hotel decor US Currency posted daily to help shoppers Many, many pharmacies surround this location Towel animals on the bed daily - super cute I dealt with the less than good conditions for 6 days and I wouldn't say it was the worse but not somewhere I would return again unfortunately. You truly get what you pay for :) Viva Mexico!!!!

6

Lakhsmi

7 de mai. de 2025

·

A estadia foi de 1 noite

So much attention to esthetics on the outside and hallways. However, the inside of the room had an Old TV, stained curtains off the hooks, safety lock on window missing screws. Dated furniture that had nothing to do with the Mayan charm marketed. Don’t get me wrong, for the price my expectations were not that high to begin with. But even then, the inside of the room did not meet my expectations. I had room #230 right on the corner intersection with noise coming from both directions until the middle of the night. The only thing this place had going for it was the location. Will definitely NOT stay here again!

So much attention to esthetics on the outside and hallways. However, the inside of the room had an Old TV, stained curtains off the hooks, safety lock on window missing screws. Dated furniture that had nothing to do with the Mayan charm marketed. Don’t get me wrong, for the price my expectations were not that high to begin with. But even then, the inside of the room did not meet my expectations. I had room #230 right on the corner intersection with noise coming from both directions until the middle of the night. The only thing this place had going for it was the location. Will definitely NOT stay here again!

6

DANIEL

24 de nov. de 2025

·

A estadia foi de 2 noites

quarto velho, muito ruido, ar condicionado em mal funcionamento, mas razoavel pelo preço. Na primeira estadia fiquei em um quarto razoavel, na segunda foi um quarto horrível

quarto velho, muito ruido, ar condicionado em mal funcionamento, mas razoavel pelo preço. Na primeira estadia fiquei em um quarto razoavel, na segunda foi um quarto horrível

4

Carol

6 de mai. de 2023

·

A estadia foi de 4 noites

The hotel was very authentic. But it didn’t have a refrigerator. The area was loud at night.

The hotel was very authentic. But it didn’t have a refrigerator. The area was loud at night.

6

adaneli.

3 de jan. de 2025

·

A estadia foi de 2 noites

La habitación huele mucho a humedad y se escucha todo el ruido de afuera

La habitación huele mucho a humedad y se escucha todo el ruido de afuera

4

DANIEL

24 de nov. de 2025

·

A estadia foi de 1 noite

quarto mal cuidado, falta de toalha de chão, barulho insano, ar condicionado quebrado que espirrava gelo, tv antiguissima, colchão pequeno

quarto mal cuidado, falta de toalha de chão, barulho insano, ar condicionado quebrado que espirrava gelo, tv antiguissima, colchão pequeno

6

Hans

1 de jan. de 2025

·

A estadia foi de 7 noites

Location and services is good, just the wifi is not so powerfull in the rooms

Location and services is good, just the wifi is not so powerfull in the rooms

8

Pierre

14 de fev. de 2023

·

A estadia foi de 1 noite

Tout était parfait, vraiment très très bien... mais l'absence d'internet dans les chambres en 2023 m'empêchera de revenir à cet hôtel. Dommage!

Tout était parfait, vraiment très très bien... mais l'absence d'internet dans les chambres en 2023 m'empêchera de revenir à cet hôtel. Dommage!

10

Carlos

15 de mar. de 2025

·

A estadia foi de 1 noite

Solo el TV muy pequeña y obsoleto

Solo el TV muy pequeña y obsoleto

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é frequentemente descrita como amigável e prestativa. Alguns poucos hóspedes relatam interações rudes, problemas de faturamento/reserva ou baixa responsividade.

Avaliações dos hóspedes relacionadas

2

Diana

10 de jun. de 2023

·

A estadia foi de 1 noite

Avise que llegaba después de las 10:00 pm y aunque me indicaron que ho habría problema, cuando llegue estaba cerrado, insistí tocando y nunca me abrieron.

Avise que llegaba después de las 10:00 pm y aunque me indicaron que ho habría problema, cuando llegue estaba cerrado, insistí tocando y nunca me abrieron.

2

Harry

30 de nov. de 2024

·

A estadia foi de 2 noites

Rude staff

Rude staff

6

Veronica

30 de ago. de 2025

·

A estadia foi de 1 noite

The hotel lobby was nice and they have a pool open from 8am to 8:00pm. The staff was nice and friendly.

The hotel lobby was nice and they have a pool open from 8am to 8:00pm. The staff was nice and friendly.

8

Aparecida

23 de dez. de 2025

·

A estadia foi de 5 noites

Equipe atendimento é excelente, desde front desk ate cafe

Equipe atendimento é excelente, desde front desk ate cafe

10

Jesus Antonio

25 de mar. de 2025

·

A estadia foi de 1 noite

Very good service

Very good service

4

Luke

31 de dez. de 2024

·

A estadia foi de 1 noite

The staff were great and really helpful. The hotel itself was underwhelming. It looks like it was built in the 90s and not kept up. If you need a place to crash for the night it’s ok. If you’re staying there for more than one night you might want to reconsider.

The staff were great and really helpful. The hotel itself was underwhelming. It looks like it was built in the 90s and not kept up. If you need a place to crash for the night it’s ok. If you’re staying there for more than one night you might want to reconsider.

2

Nilson

19 de jul. de 2023

·

A estadia foi de 2 noites

Muy mal servicio , habia apartado una ressrvacion y no me la respetaron para mi y mi familia, les toco pagar mas por a parte y si mi tarjeta de pago si me la aceptaron a pesar que Yo no pude estar, no son coherentes con la promesa de satisfaccion al cliente y no deberian hacer parte de Expedia por su incumplimiento y la no satisfaccion del cliente

Muy mal servicio , habia apartado una ressrvacion y no me la respetaron para mi y mi familia, les toco pagar mas por a parte y si mi tarjeta de pago si me la aceptaron a pesar que Yo no pude estar, no son coherentes con la promesa de satisfaccion al cliente y no deberian hacer parte de Expedia por su incumplimiento y la no satisfaccion del cliente

2

yurisandra

20 de set. de 2025

·

A estadia foi de 8 noites

Te cobran cosas que nunca usaste

Te cobran cosas que nunca usaste

10

Tatiyyanah

14 de mar. de 2025

·

A estadia foi de 7 noites

Great stay! The staff was really nice and it has so many nice restaurants and shops around for exploring. Close to the strip but not too close where you hear all the noises. 10/10 recommend

Great stay! The staff was really nice and it has so many nice restaurants and shops around for exploring. Close to the strip but not too close where you hear all the noises. 10/10 recommend

10

Maria

3 de nov. de 2025

·

A estadia foi de 2 noites

Cuartos muy limpios,amplios,excelente ubicación y sobre todo el personal muy amable,y lo mejor el costo del cuarto !!👍👍👍

Cuartos muy limpios,amplios,excelente ubicación y sobre todo el personal muy amable,y lo mejor el costo del cuarto !!👍👍👍

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localização central e acessível a pé à ADO, mercados e restaurantes, com fácil acesso a ônibus. Várias avaliações mencionam a vida noturna barulhenta nas proximidades e algumas citam preocupações com a segurança.

Avaliações dos hóspedes relacionadas

8

Arturo

1 de mar. de 2024

·

A estadia foi de 1 noite

The only thing i didnt like was the noise late night music loud across the street

The only thing i didnt like was the noise late night music loud across the street

8

Armine

14 de nov. de 2024

·

A estadia foi de 3 noites

Harder to get parking because it’s downtown, a few good restaurants around, a market a few minutes walk away. Staff is very nice and helpful, the photos made the room look a little better but still nice for the price. Pool is decent.

Harder to get parking because it’s downtown, a few good restaurants around, a market a few minutes walk away. Staff is very nice and helpful, the photos made the room look a little better but still nice for the price. Pool is decent.

10

Maria

14 de set. de 2025

·

A estadia foi de 7 noites

La ubicación es perfecta,cerca de ADO central de autobuses,mercados,restaurantes,y el personal de primera eso fue los mejor 👏👏👏👏

La ubicación es perfecta,cerca de ADO central de autobuses,mercados,restaurantes,y el personal de primera eso fue los mejor 👏👏👏👏

6

Randolph

14 de fev. de 2022

·

A estadia foi de 4 noites

The hotel itself is nice it has two restaurants and a bar in it there is no on-site parking the pool area is nice the staff is friendly the area is not very safe I got robbed just outside of the hotel one evening we ended up checking out early due to this. If you're an American and you're traveling down here be weary of getting hotels in this area strongly suggest to stay in the hotel zone.

The hotel itself is nice it has two restaurants and a bar in it there is no on-site parking the pool area is nice the staff is friendly the area is not very safe I got robbed just outside of the hotel one evening we ended up checking out early due to this. If you're an American and you're traveling down here be weary of getting hotels in this area strongly suggest to stay in the hotel zone.

10

Arturo

18 de fev. de 2024

·

A estadia foi de 7 noites

The location close to public transportation is perfect

The location close to public transportation is perfect

6

Vivian

10 de mar. de 2024

·

A estadia foi de 2 noites

The property is run down and has seen better days. The room smelled musty but got better once the AC was on. There is no value for your money except that the staff are knowledgeable and went over and beyond to make the stay a pleasant one. Too bad the building doesn't match the high standards of it's personnel. The area felt safe, ADO bus terminal was close by and there were many dining choices near by.

The property is run down and has seen better days. The room smelled musty but got better once the AC was on. There is no value for your money except that the staff are knowledgeable and went over and beyond to make the stay a pleasant one. Too bad the building doesn't match the high standards of it's personnel. The area felt safe, ADO bus terminal was close by and there were many dining choices near by.

6

Rocio

25 de ago. de 2025

·

A estadia foi de 2 noites

Excelente ubicación, queda cerca de todo. Llegas a pie al ADO, al mercado 28, el parque las palapas está justo atrás del hotel. La habitación muy limpia Las instalaciones son algo rusticas o viejas. Nos ofrecieron servicio de taxi, el taxista muy amable pero el vehículo de muy baja calidad y poco seguro. El wifi es malo

Excelente ubicación, queda cerca de todo. Llegas a pie al ADO, al mercado 28, el parque las palapas está justo atrás del hotel. La habitación muy limpia Las instalaciones son algo rusticas o viejas. Nos ofrecieron servicio de taxi, el taxista muy amable pero el vehículo de muy baja calidad y poco seguro. El wifi es malo

8

Armando

22 de jan. de 2025

·

A estadia foi de 1 noite

It is great value for your money. It is centrally located, close to the ADO terminal

It is great value for your money. It is centrally located, close to the ADO terminal

4

Stanley

19 de jan. de 2024

·

A estadia foi de 4 noites

Very loud area. Bar across the street had very loud music until 3:30 or 4am in the morning on the weekends. Only 1 lounge chair in the pool area. Room was not as shown on website. Paid for breakfast option and was provided limited menu to select from

Very loud area. Bar across the street had very loud music until 3:30 or 4am in the morning on the weekends. Only 1 lounge chair in the pool area. Room was not as shown on website. Paid for breakfast option and was provided limited menu to select from

6

Nacer

1 de fev. de 2022

·

A estadia foi de 1 noite

Bruit de la route incessant , musique très forte à proximité et chambre très humide , une nuit pas plus.

Bruit de la route incessant , musique très forte à proximité et chambre très humide , une nuit pas plus.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã e a gastronomia no local são geralmente decentes e com preços justos, embora as opções ou os horários possam ser limitados. Muitos hóspedes recomendam restaurantes e cafés próximos.

Avaliações dos hóspedes relacionadas

8

Orlane

27 de nov. de 2024

·

A estadia foi de 1 noite

Notre première nuit mexicaine s’est bien passée. Proche du centre, déco sympa, quoi qu’un peu vieillot dans les chambres. Personnel très accueillant & petit déjeuner délicieux & copieux.

Notre première nuit mexicaine s’est bien passée. Proche du centre, déco sympa, quoi qu’un peu vieillot dans les chambres. Personnel très accueillant & petit déjeuner délicieux & copieux.

10

Brenda Nidia Montalvo

27 de dez. de 2025

·

A estadia foi de 4 noites

El menú riquísimo

El menú riquísimo

6

Francisco

5 de out. de 2025

·

A estadia foi de 4 noites

The breakfast was fair. We do not use the spa.

The breakfast was fair. We do not use the spa.

6

Nathan

25 de set. de 2023

·

A estadia foi de 3 noites

The location was excellent if you know how to use public transportation. We did, so we got to wherever we wanted to go in Cancun for less than a dollar. No blankets on bed and only sheets. Difficult when sharing a bed. The pool bar claimed the internet was down so wanted me to pay cash. I refused and told them to charge it to my room. Magically the internet was back up in about 10 minutes, which by the way, during the same 10 minutes, the front desk was up and running.and having no problems processing cards. This is becoming way to common in Mexico. If the business does not want to pay the credi card fee, then dont accept them. The front desk was always helpful. No problems there. The restaurant had a wonderful breakfast at a lower cost than neighboring restaurants. No problems there. It was still a good experience but no having blankets is reason enough for me to not return unless I packed my own, which I wont do. If this does not bother you, then it is a hood deal with access to public transportation and restaurants, entertainment, and markets. Great location!

The location was excellent if you know how to use public transportation. We did, so we got to wherever we wanted to go in Cancun for less than a dollar. No blankets on bed and only sheets. Difficult when sharing a bed. The pool bar claimed the internet was down so wanted me to pay cash. I refused and told them to charge it to my room. Magically the internet was back up in about 10 minutes, which by the way, during the same 10 minutes, the front desk was up and running.and having no problems processing cards. This is becoming way to common in Mexico. If the business does not want to pay the credi card fee, then dont accept them. The front desk was always helpful. No problems there. The restaurant had a wonderful breakfast at a lower cost than neighboring restaurants. No problems there. It was still a good experience but no having blankets is reason enough for me to not return unless I packed my own, which I wont do. If this does not bother you, then it is a hood deal with access to public transportation and restaurants, entertainment, and markets. Great location!

10

Tatiyyanah

14 de mar. de 2025

·

A estadia foi de 7 noites

Great stay! The staff was really nice and it has so many nice restaurants and shops around for exploring. Close to the strip but not too close where you hear all the noises. 10/10 recommend

Great stay! The staff was really nice and it has so many nice restaurants and shops around for exploring. Close to the strip but not too close where you hear all the noises. 10/10 recommend

8

Jayant

1 de nov. de 2023

·

A estadia foi de 1 noite

Prima hotel voor een doorreis en een hele leuke locatie. Gratis parkeren op hun terrein. Het is wel een beetje gehorig (muziek van buiten) maar als je diep slaapt heb je daar geen last van. Je kan bij het hotel activiteiten boeken en er zijn genoeg eettentjes in de buurt (ook vegan).

Prima hotel voor een doorreis en een hele leuke locatie. Gratis parkeren op hun terrein. Het is wel een beetje gehorig (muziek van buiten) maar als je diep slaapt heb je daar geen last van. Je kan bij het hotel activiteiten boeken en er zijn genoeg eettentjes in de buurt (ook vegan).

4

Brian

27 de jul. de 2023

·

A estadia foi de 7 noites

The staff was pleasant and professional. There are also many restaurants within walking distance which was needed. However, the photos of the hotel are from better days. The only air conditioning was in the room so checking in and walking to the room was a pretty hot process. Before the evening was done I had booked at another hotel which was fully air conditioned for about the same money. In truth the hotel were I re-booked was dealing with construction right in front of the hotel so that may have benefited me.

The staff was pleasant and professional. There are also many restaurants within walking distance which was needed. However, the photos of the hotel are from better days. The only air conditioning was in the room so checking in and walking to the room was a pretty hot process. Before the evening was done I had booked at another hotel which was fully air conditioned for about the same money. In truth the hotel were I re-booked was dealing with construction right in front of the hotel so that may have benefited me.

10

sofia

7 de nov. de 2024

·

A estadia foi de 1 noite

El lugar es bonito y tranquilo solo que un poco viejo tanto el piso como la ducha pero no es molesto. El precio es justo lo que se proporciona, es muy centrico y todo queda cerca, el desayuno del restaurante que tienen anexo a este me resulto muy rico

El lugar es bonito y tranquilo solo que un poco viejo tanto el piso como la ducha pero no es molesto. El precio es justo lo que se proporciona, es muy centrico y todo queda cerca, el desayuno del restaurante que tienen anexo a este me resulto muy rico

8

Rodney

6 de fev. de 2024

·

A estadia foi de 7 noites

The hotel was clean and we really enjoyed the swimming pool and the spa. We both had hot rock massage. The front desk staff were very helpful in getting information about taxis and buses. The TV in the room was an old tube style TV you can only get Mexican channels and you cannot connect With your tablet to watch English movies and YouTube. There is no microwave or fridge in the rooms. We bought a cooler box and bought ice. We would gladly stay again. The restaurants nearby are reasonably priced and good. The hotel is close to the R1 bus For going to the beach. It is also close to ADO.

The hotel was clean and we really enjoyed the swimming pool and the spa. We both had hot rock massage. The front desk staff were very helpful in getting information about taxis and buses. The TV in the room was an old tube style TV you can only get Mexican channels and you cannot connect With your tablet to watch English movies and YouTube. There is no microwave or fridge in the rooms. We bought a cooler box and bought ice. We would gladly stay again. The restaurants nearby are reasonably priced and good. The hotel is close to the R1 bus For going to the beach. It is also close to ADO.

10

Francisco Javier

19 de set. de 2023

·

A estadia foi de 7 noites

Muy buena atención y personal muy amable. Te informan sobre sus normas y reglas del establecimiento antes de hospedarte. Recomiendo desayunar en el pequeño establecimiento que está a un lado, es muy bueno. Y puedes comer en el parque que está a espaldas de la propiedad.

Muy buena atención y personal muy amable. Te informan sobre sus normas y reglas del establecimiento antes de hospedarte. Recomiendo desayunar en el pequeño establecimiento que está a un lado, es muy bueno. Y puedes comer en el parque que está a espaldas de la propiedad.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

8

Aparecida

23 de dez. de 2025

·

A estadia foi de 5 noites

Equipe atendimento é excelente, desde front desk ate cafe

Equipe atendimento é excelente, desde front desk ate cafe

6

DANIEL

24 de nov. de 2025

·

A estadia foi de 2 noites

quarto velho, muito ruido, ar condicionado em mal funcionamento, mas razoavel pelo preço. Na primeira estadia fiquei em um quarto razoavel, na segunda foi um quarto horrível

quarto velho, muito ruido, ar condicionado em mal funcionamento, mas razoavel pelo preço. Na primeira estadia fiquei em um quarto razoavel, na segunda foi um quarto horrível

4

DANIEL

24 de nov. de 2025

·

A estadia foi de 1 noite

quarto mal cuidado, falta de toalha de chão, barulho insano, ar condicionado quebrado que espirrava gelo, tv antiguissima, colchão pequeno

quarto mal cuidado, falta de toalha de chão, barulho insano, ar condicionado quebrado que espirrava gelo, tv antiguissima, colchão pequeno

8

MARCO A VIANA

10 de jan. de 2025

·

A estadia foi de 3 noites

Hotel bonito, bem localizado e um pouco mal cuidado, mas com excelente custo-beneficio. Sugiro iluminar melhor a piscina a noite, ao invés de deixar uma luz branca de emergência.

Hotel bonito, bem localizado e um pouco mal cuidado, mas com excelente custo-beneficio. Sugiro iluminar melhor a piscina a noite, ao invés de deixar uma luz branca de emergência.

10

Bertha

29 de ago. de 2024

·

A estadia foi de 3 noites

Excelente

Excelente

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 23:59

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $38	19 $37
20 $38	21 $39	22 $37	23 $37	24 $37	25 $37	26 $39
27 $36	28 $37	29 $37	30 $39

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

2026-09-18: 38.05613431358337USD
2026-09-19: 36.97423813095093USD
2026-09-20: 38.05613431358337USD
2026-09-21: 39.43817220687866USD
2026-09-22: 37.05465732536316USD
2026-09-23: 37.05465732536316USD
2026-09-24: 37.05465732536316USD
2026-09-25: 37.05465732536316USD
2026-09-26: 39.05761130180359USD
2026-09-27: 36.1705587179184USD
2026-09-28: 37.05465732536316USD
2026-09-29: 37.4963189453125USD
2026-09-30: 39.38221870594025USD
2026-10-01: 37.05465732536316USD
2026-10-02: 37.05465732536316USD
2026-10-03: 35.04168708963394USD
2026-10-04: 35.04168708963394USD
2026-10-05: 35.04168708963394USD
2026-10-06: 35.04168708963394USD
2026-10-07: 35.04168708963394USD
2026-10-08: 40.39733690624237USD
2026-10-09: 40.39733690624237USD
2026-10-10: 40.39733690624237USD
2026-10-11: 35.04168708963394USD
2026-10-12: 40.39733690624237USD
2026-10-13: 40.41877998046875USD
2026-10-14: 40.39733690624237USD
2026-10-15: 35.04168708963394USD
2026-10-16: 40.459677333068846USD
2026-10-17: 40.39733690624237USD
2026-10-18: 40.39733690624237USD
2026-10-19: 35.04168708963394USD
2026-10-20: 41.461154321289065USD
2026-10-21: 40.459677333068846USD
2026-10-22: 40.479709851646426USD
2026-10-23: 40.479709851646426USD
2026-10-24: 35.04168708963394USD
2026-10-25: 40.479709851646426USD
2026-10-26: 42.49588012123108USD
2026-10-27: 35.04168708963394USD
2026-10-28: 44.445557147979734USD
2026-10-29: 35.39324180145264USD
2026-10-30: 36.453769380187985USD
2026-10-31: 30.044316217517853USD
2026-11-01: 40.479709851646426USD
2026-11-02: 35.04168708963394USD
2026-11-03: 42.53914738254547USD
2026-11-04: 42.53914738254547USD
2026-11-05: 42.53914738254547USD
2026-11-06: 35.452292391967774USD
2026-11-07: 37.185247618675234USD
2026-11-08: 35.432262063694USD
2026-11-09: 41.45114025230408USD
2026-11-10: 30.044316217517853USD
2026-11-11: 37.185247618675234USD
2026-11-12: 37.185247618675234USD
2026-11-13: 41.45114025230408USD
2026-11-14: 30.044316217517853USD
2026-11-15: 30.044316217517853USD
2026-11-16: 37.185247618675234USD
2026-11-17: 37.185247618675234USD
2026-11-18: 37.185247618675234USD

Este alojamento oferece transporte a partir do terminal de cruzeiros, do terminal de ferries, do aeroporto e da estação rodoviária (podem aplicar-se sobretaxas). Para organizar o transporte, os clientes devem contactar o alojamento 24 horas antes da chegada através dos dados de contacto que constam da confirmação da reserva. Os clientes podem aceder ao alojamento através de uma entrada privada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Os clientes deverão contactar este alojamento antecipadamente para reservar estacionamento no local
Este alojamento aceita cartões de crédito, cartões de débito e numerário
Aceitam-se estadias prolongadas
O alojamento dispõe do seguinte elemento de segurança: extintor.
Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.

A piscina está aberta das 8:00 às 20:00.
Terá de efetuar uma reserva se quiser desfrutar de massagens. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
O alojamento permite a estadia grátis de 1 criança com idade igual ou inferior a 11 anos por cada adulto registado, desde que ocupe o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
Apenas é permitido o acesso aos quartos a clientes registados.
Recomenda-se a utilização de automóvel para aceder ao alojamento.
Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.

Tarifa de pequeno-almoço inspirado na cozinha local: 180 MXN por adulto e 180 MXN por criança (valores aproximados)
Taxa de transporte de/para o aeroporto: 750 MXN por veículo (ocupação máxima de 4 pessoas)
Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.