Best Western Abbots Barton Hotel

What a wonderful welcome from Hannah and the team. Brilliant stay and wonderful breakfast. They are currently carrying out a refurbishment (hence 4 rather than 5 stars for the actual hotel). Didn't impact, other than the restaurant being closed but wow from what they've done so far it's going to be stunning! Great location too

The hotel was nice. It's a bit old and creaky, but everything worked. The temporary breakfast at £17 was way, way over-priced, though.

Lovely building great reception very stylish. The staff were so welcoming and accommodating genuinely helpful. Room was nice and spacious a really comfortable bed. Breakfast had a good variety and the service was excellent very professional and friendly. Great location 10 mins walk into Canterbury center would stay again

Reception staff were very friendly and informative regarding the local area. However the room was unbearably hot. The heating was on full and could not be turned down which the night manager was aware of prior to our stay. He tried to turn it down with pliers but was unsuccessful so we had no sleep as an alternative room was unavailable. This was a huge disappointment as it was a birthday and anniversary weekend. An alternative room was found the next day. We were given a small refund of 15% which didn’t reflect our spoilt stay.

Good sized family room with proper beds not camp/sofa beds. Clean everywhere and helpful staff. Good location to walk into town.