Novotel Cardiff Centre
123 US$
/nat
Gennemsnit for september
Vælg datoer for at se priser og tilgængelighed
123 US$
/nat
Gennemsnit for september
Gennemsnitlige månedlige priser
På Novotel Cardiff Centre ligger prisen pr. nat i gennemsnit på 85 US$ i den billigste måned (januar) og 188 US$ i den dyreste måned (juni), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 85 US$ |
| februar | 149 US$ |
| marts | 126 US$ |
| april | 118 US$ |
| maj | 121 US$ |
| juni | 188 US$ |
| juli | 158 US$ |
| august | 128 US$ |
| september | 123 US$ |
| oktober | 133 US$ |
| november | 133 US$ |
| december | 119 US$ |
J
F
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sep. · 123 US$
S
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Dyrest: juni (ca. 188 US$)
Billigst: januar (ca. 85 US$)
Om dette overnatningssted
Tag dig tid til et besøg i stedets spa, der tilbyder komplet spabehandling. Hvis du leder efter rekreative muligheder, vil du kunne finde et motionscenter og en indendørs pool. Dette hotel tilbyder desuden gratis trådløs internetadgang, con...
Faciliteter
Tag dig tid til et besøg i stedets spa, der tilbyder komplet spabehandling. Hvis du leder efter rekreative muligheder, vil du kunne finde et motionscenter og en indendørs pool. Dette hotel tilbyder desuden gratis trådløs internetadgang, concierge-tjenester og festsal.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til renseri/vaskeservice, en døgnåben reception og bagageopbevaring. Planlægger du et arrangement i Cardiff? På dette hotel er der et område på 210 kvadratmeter til rådighed, bestående af et konferencecenter og 11 mødelokaler. Lufthavnstransport tur-retur er til rådighed mod et tillægsgebyr (døgnet rundt), og selvstændig parkering (tillægsgebyr) findes desuden på stedet.
Spisning
Få en bid mad på Elements, en brasserie, hvor du kan nyde en drink i baren/loungen, eller bliv på værelset, hvor der er mulighed for roomservice (i et begrænset antal timer). Morgenmadsbuffet tilbydes mod gebyr dagligt fra kl. 07.00 til kl. 10.00.
Værelser
Overnat i et af de 138 værelser, der indeholder LCD-tv. Med gratis Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Badeværelserne har en kombination af bruser/badekar og hårtørrer. Faciliteter inkluderer pengeskabe med plads til bærbar computer og skriveborde, og rengøring udføres dagligt.
Lokation
Med et ophold hos Novotel Cardiff Centre i Cardiff (Cardiff City Centre) er du kun få skridt fra Cardiff Bay og 7 min. gang fra Utilita Arena Cardiff. Dette hotel med spa ligger 2,8 km fra Cardiff Slot og 3,3 km fra Principality Stadium.
I nærheden
Cardiff Bay(0.1 mil)
University of South Wales, Cardiff Campus(0.4 mil)
Utilita Arena Cardiff(0.4 mil)
Cardiff Metropolitan Cathedral of St David(0.5 mil)
Capitol Shopping Centre(0.6 mil)
TeamSport Cardiff(0.6 mil)
Cardiff Tourist Information Centre(0.6 mil)
Queen Arcade(0.7 mil)
St. David's(0.7 mil)
New Theatre(0.8 mil)
Cardiff Market(0.8 mil)
Principality Stadium(0.8 mil)
Welch Regiment Museum(1 mil)
Wales Millennium Centre(1 mil)
Mermaid Quay(1 mil)
Cardiff International Airport (CWL)(12.4 mil)
Bristol International Airport (BRS)(48 mil)
Parkering
Restaurant
Swimmingpool
Ikkerygerværelser
Roomservice
Renseri
Lokation
Schooner Way - Atlantic Wharf, Atlantic Wharf, Atlantic Wharf, Cardiff, Wales, Storbritannien
Cardiff Bay (0.1 mil)
University of South Wales, Cardiff Campus (0.4 mil)
Utilita Arena Cardiff (0.4 mil)
Cardiff Metropolitan Cathedral of St David (0.5 mil)
Capitol Shopping Centre (0.6 mil)
TeamSport Cardiff (0.6 mil)
Gæsteanmeldelser
7.9
God
Baseret på 2.967 verificerede anmeldelser
Hvem overnatter her?
Business
17%
Par
33%
Familie
38%
Gruppe
7%
Solorejsende
3%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Novotel Cardiff Centre fremhæver rejsende venligt personale og nyttige fritidsfaciliteter som pool, sauna og fitnesscenter, samt en gåafstand mellem bymidten og havnefronten. Der peges dog på slidte værelser og ujævn vedligeholdelse.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På Novotel Cardiff Centre fremhæver rejsende venligt personale og nyttige fritidsfaciliteter som pool, sauna og fitnesscenter, samt en gåafstand mellem bymidten og havnefronten. Der peges dog på slidte værelser og ujævn vedligeholdelse.
Værelseskomforten er varierende, og flere rapporterer om defekt eller støjende aircondition, lækkende eller svage brusere, samt slitage. Renligheden er ujævn: mange værelser og fællesområder er pæne og rene, men andre nævner plettede tæpper, beskidte badeværelser eller omklædningsrum og lejlighedsvise skadedyr. Fritidsområderne er populære, men kan være overfyldte eller lukkede, og parkeringskælderen er praktisk, men ofte beskrevet som dyr. Forvent en praktisk base med imødekommende service og gode faciliteter, men vær forberedt på varierende værelseskvalitet.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Pool, sauna, dampbad og fitnesscenter er en stor attraktion, men de kan være overfyldte, lejlighedsvis lukkede eller køligere end forventet; omklædningsrummene har nogle gange brug for opmærksomhed. Parkering på stedet er praktisk, men ofte betegnet som dyr.
Relaterede gæsteanmeldelser
10
Paul
2. okt. 2025
·
Overnattede 1 nat
Great hotel w nice pool, gym and sauna!
Great hotel w nice pool, gym and sauna!
4
Mohamad
10. apr. 2025
·
Overnattede 1 nat
The condition of the changing rooms and bathrooms near the swimming pool and gym was unacceptable. Towels were left all over the floor, there was no shampoo or soap in the shower area, and empty water bottles were scattered around. The space looked completely neglected. Pool water was flowing around the edges, making the area slippery and unsafe. Additionally, the toilet flush in the my room was not working properly. Overall, the cleanliness and maintenance in this part of the facility were very poor.
The condition of the changing rooms and bathrooms near the swimming pool and gym was unacceptable. Towels were left all over the floor, there was no shampoo or soap in the shower area, and empty water bottles were scattered around. The space looked completely neglected. Pool water was flowing around the edges, making the area slippery and unsafe. Additionally, the toilet flush in the my room was not working properly. Overall, the cleanliness and maintenance in this part of the facility were very poor.
6
Rob
7. dec. 2022
·
Overnattede 2 nætter
The hotel now feels quite tired, particularly the "Exec" rooms - we have stayed at the hotel >10 times and this was the smallest room of this grade we\'d had. Even the toilet was in a separate "room" to the bath/shower but you could barely close the toilet door it was that tiny! The pool water was cool rather than warm, the hot tub was out of action and water in showers was luke warm. Hotel also appeared to be taken over by a private party so restaurant was out of action, having to have breakfast and dinner in the bar with no explanation or apologies. Ultimately way over priced compared to previous visits and for a much lower standard of service.
The hotel now feels quite tired, particularly the "Exec" rooms - we have stayed at the hotel >10 times and this was the smallest room of this grade we\'d had. Even the toilet was in a separate "room" to the bath/shower but you could barely close the toilet door it was that tiny! The pool water was cool rather than warm, the hot tub was out of action and water in showers was luke warm. Hotel also appeared to be taken over by a private party so restaurant was out of action, having to have breakfast and dinner in the bar with no explanation or apologies. Ultimately way over priced compared to previous visits and for a much lower standard of service.
8
Adam
28. maj 2025
·
Overnattede 3 nætter
Stayed here for 3 nights on a recent visit to South Wales. In a good central location, but the comfort of the hotel was only average. Rooms were quite noisy and not the most comfortable beds in the world. Pool, gym and bar were excellent. Expensive parking!!
Stayed here for 3 nights on a recent visit to South Wales. In a good central location, but the comfort of the hotel was only average. Rooms were quite noisy and not the most comfortable beds in the world. Pool, gym and bar were excellent. Expensive parking!!
10
A
20. aug. 2025
·
Overnattede 1 nat
Used this hotel several times for business trips in and around Cardiff. Very reasonable for location and facilities. Leisure facilities are good and easy on site parking.
Used this hotel several times for business trips in and around Cardiff. Very reasonable for location and facilities. Leisure facilities are good and easy on site parking.
8
Laura
17. aug. 2025
·
Overnattede 3 nætter
Lovely stay. Clean, convenient for city centre. Fab swimming pool with lovely jacuzzi, sauna and steam room. David on reception was fabulous!
Lovely stay. Clean, convenient for city centre. Fab swimming pool with lovely jacuzzi, sauna and steam room. David on reception was fabulous!
6
colin
11. jan. 2023
·
Overnattede 1 nat
A lovely hotel in a great location. Bar area was great, as was the gym. Staff were very good also! BUT not being able to use the pool was a real pain. We received notification about the issue after booking this hotel in December. When we came to stay, 2 weeks later, it had still not been fixed. I don't think this is good enough service! A hotel should not have to close a pool for two weeks+.
A lovely hotel in a great location. Bar area was great, as was the gym. Staff were very good also! BUT not being able to use the pool was a real pain. We received notification about the issue after booking this hotel in December. When we came to stay, 2 weeks later, it had still not been fixed. I don't think this is good enough service! A hotel should not have to close a pool for two weeks+.
8
Christopher
9. apr. 2024
·
Overnattede 2 nætter
Enjoyed our 2 days at this hotel. Shame the steam & Sauna wasn't working on the morning we were due to leave
Enjoyed our 2 days at this hotel. Shame the steam & Sauna wasn't working on the morning we were due to leave
10
Paul
22. okt. 2025
·
Overnattede 1 nat
Good value for money w the health spa and gym.
Good value for money w the health spa and gym.
4
Timothy
27. jul. 2025
·
Overnattede 1 nat
Generally a good stay. BUT - BE WARNED!! the hotel car park is quoted as having "Parking Available". What is NOT mentioned is the fact that on checking out and leaving the car park, a fee of £24.00 is charged just for an overnight stay in THEIR car park. Daylight robbery!!!
Generally a good stay. BUT - BE WARNED!! the hotel car park is quoted as having "Parking Available". What is NOT mentioned is the fact that on checking out and leaving the car park, a fee of £24.00 is charged just for an overnight stay in THEIR car park. Daylight robbery!!!
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Tilbagemeldingerne er blandede: mange gæster fandt værelser og fællesområder rene, men andre rapporterede plettede tæpper eller sengetøj, fugtige lugte, skadedyr og uordentlige omklædningsrum ved poolen.
Relaterede gæsteanmeldelser
4
Wayne
31. maj 2024
·
Overnattede 2 nætter
Tired, worn and dirty. Some unsafe parts too such as locker doors hanging off their hinges in the men’s pool changing area. Wet floors where swimming pool users regularly walk through the reception area wearing wet costumes. Breakfast was ruined when a long hair was found in the food. When we complained, the member of staff didn’t understand English. Would not return to this hotel.
Tired, worn and dirty. Some unsafe parts too such as locker doors hanging off their hinges in the men’s pool changing area. Wet floors where swimming pool users regularly walk through the reception area wearing wet costumes. Breakfast was ruined when a long hair was found in the food. When we complained, the member of staff didn’t understand English. Would not return to this hotel.
4
Sarah
1. feb. 2025
·
Overnattede 1 nat
The located is good. We have stayed in the hotel before but this time the rooms were clean on the surface but old, tired and grubby in the corners. The bathroom smelt damp and there were silverfish. There was old black gum on the carpets. Not great.
The located is good. We have stayed in the hotel before but this time the rooms were clean on the surface but old, tired and grubby in the corners. The bathroom smelt damp and there were silverfish. There was old black gum on the carpets. Not great.
4
michael
7. jul. 2025
·
Overnattede 2 nætter
The location was good, the property had some nice amenities, but the room was old and gross -- stained carpet and -- really gross -- what appeared to be blood stains on the sheets of the pull out sofa.
The location was good, the property had some nice amenities, but the room was old and gross -- stained carpet and -- really gross -- what appeared to be blood stains on the sheets of the pull out sofa.
6
Sharni
8. jun. 2025
·
Overnattede 2 nætter
Found small hairs in bath tub, bedroom carpet had huge red marks on it,
Found small hairs in bath tub, bedroom carpet had huge red marks on it,
10
Kimberley
30. jun. 2025
·
Overnattede 1 nat
The hotel itself is beautiful on arrival, gorgeous decor, the bar/restraunt attached is also stunning. Our room was lovely, bathroom felt new, spacious and so so clean! The bed and pillows were one of the comfiest I’ve ever stayed in. Staff were friendly & happy to help, really lovely hotel. Hope to visit again soon.
The hotel itself is beautiful on arrival, gorgeous decor, the bar/restraunt attached is also stunning. Our room was lovely, bathroom felt new, spacious and so so clean! The bed and pillows were one of the comfiest I’ve ever stayed in. Staff were friendly & happy to help, really lovely hotel. Hope to visit again soon.
6
Julia
19. nov. 2024
·
Overnattede 1 nat
On arrival to the hotel we found the foyer quite untidy but were welcomed by a friendly gentleman at reception. The corridor leading to the room looked like it was last painted 20 years ago, and the overall feel was that the hotel was very outdated. Our room was comfortable and clean, however we discovered that there must have been some kind of leak coming from the bathroom as the carpet by the bathroom door was soaked! we stepped in it a few times and werent sure what it was but when i mentioned it to the reception staff he wasn't surprised at all! That room should not have been in use! He offered us a free car park as a good will gesture... The leisure club could also do with some renovation as the hut tub really smelled of damp, and changing rooms should be cleaned more often as the floor was full of hair! On a plus side, the breakfast was tasty, the restaurant clean and staff very pleasant, although there was no fried egg on offer. Unfortunately, I would not stay there again.
On arrival to the hotel we found the foyer quite untidy but were welcomed by a friendly gentleman at reception. The corridor leading to the room looked like it was last painted 20 years ago, and the overall feel was that the hotel was very outdated. Our room was comfortable and clean, however we discovered that there must have been some kind of leak coming from the bathroom as the carpet by the bathroom door was soaked! we stepped in it a few times and werent sure what it was but when i mentioned it to the reception staff he wasn't surprised at all! That room should not have been in use! He offered us a free car park as a good will gesture... The leisure club could also do with some renovation as the hut tub really smelled of damp, and changing rooms should be cleaned more often as the floor was full of hair! On a plus side, the breakfast was tasty, the restaurant clean and staff very pleasant, although there was no fried egg on offer. Unfortunately, I would not stay there again.
8
Russell
10. okt. 2024
·
Overnattede 3 nætter
Room was spacious and quiet. Breakfast buffet was good and plentiful. Gym was good and pool, spa and sauna was probably the best aspect. Overall it looked a little tired in places and felt like some areas could do with a deep clean.
Room was spacious and quiet. Breakfast buffet was good and plentiful. Gym was good and pool, spa and sauna was probably the best aspect. Overall it looked a little tired in places and felt like some areas could do with a deep clean.
2
Teresa
1. okt. 2025
·
Overnattede 2 nætter
Bed was left unmade bathroom unclean.
Bed was left unmade bathroom unclean.
6
Darren
14. okt. 2025
·
Overnattede 1 nat
Room was clean but really needed a general tidy up and refurb
Room was clean but really needed a general tidy up and refurb
2
Sophie
5. sep. 2024
·
Overnattede 1 nat
Dreadful stay. Sofa bed meant for my tiny daughter was riddled with fleas from previous night's dog guest - husband slept in that bed instead and woke up covered in sore fleabites. Swimming pool absolutely filthy with thick clumps of hair and dirty wet tissues surrounding the pool. Given email addresses to contact people to resolve issue but nobody has yet bothered to respond to the several emails we have sent. This review will remain unless somebody contacts us about this very serious matter.
Dreadful stay. Sofa bed meant for my tiny daughter was riddled with fleas from previous night's dog guest - husband slept in that bed instead and woke up covered in sore fleabites. Swimming pool absolutely filthy with thick clumps of hair and dirty wet tissues surrounding the pool. Given email addresses to contact people to resolve issue but nobody has yet bothered to respond to the several emails we have sent. This review will remain unless somebody contacts us about this very serious matter.
Var dette nyttigt?
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Værelser
Værelserne spænder fra rummelige og komfortable til forældede og basale, med gentagne klager over defekt eller støjende aircondition, svage brusere, temperaturkontrol og støj fra gangene; nogle gæster bemærkede også begrænsede faciliteter eller dårlig internetforbindelse på værelset.
Relaterede gæsteanmeldelser
4
Rebecca
2. maj 2024
·
Overnattede 1 nat
The room was very hot and had no control over the temperature. The night staff member did bring us a fan. The shower had no power and the room could to with a upgrade and change the lighting in bathroom as it was very yellow.
The room was very hot and had no control over the temperature. The night staff member did bring us a fan. The shower had no power and the room could to with a upgrade and change the lighting in bathroom as it was very yellow.
6
Emma
11. maj 2025
·
Overnattede 1 nat
Lovely hotel, 10min walk into the city centre. But! Loud people arriving back and doors slamming alllll night!
Lovely hotel, 10min walk into the city centre. But! Loud people arriving back and doors slamming alllll night!
6
Shaun
19. maj 2024
·
Overnattede 1 nat
Hotel looks fresh and new, but the air conditioning wasn't working. It seems thatthey are refurbishing the air conditioning. We asked to change to a room that had air conditioning working, which was done, but then we had a leaky shower. So, nice hotel but needs to look at the detail!
Hotel looks fresh and new, but the air conditioning wasn't working. It seems thatthey are refurbishing the air conditioning. We asked to change to a room that had air conditioning working, which was done, but then we had a leaky shower. So, nice hotel but needs to look at the detail!
8
Adam
28. maj 2025
·
Overnattede 3 nætter
Stayed here for 3 nights on a recent visit to South Wales. In a good central location, but the comfort of the hotel was only average. Rooms were quite noisy and not the most comfortable beds in the world. Pool, gym and bar were excellent. Expensive parking!!
Stayed here for 3 nights on a recent visit to South Wales. In a good central location, but the comfort of the hotel was only average. Rooms were quite noisy and not the most comfortable beds in the world. Pool, gym and bar were excellent. Expensive parking!!
8
Lindsey
11. nov. 2025
·
Overnattede 1 nat
Huge room and comfy beds. All staff we spoke to were lovely and helpful. Was a bit noisy in the morning with people leaving their rooms etc...
Huge room and comfy beds. All staff we spoke to were lovely and helpful. Was a bit noisy in the morning with people leaving their rooms etc...
4
Parveen
26. maj 2024
·
Overnattede 1 nat
No air conditioning which meant the room was so warm that you couldnt relax, had to request a room change to another part of the building that did have air con. One of the two lifts was out of use for the whole weekend.
No air conditioning which meant the room was so warm that you couldnt relax, had to request a room change to another part of the building that did have air con. One of the two lifts was out of use for the whole weekend.
8
BSH
23. jul. 2024
·
Overnattede 9 nætter
bad wifi and aircondition tho
bad wifi and aircondition tho
6
Victoria
2. jun. 2024
·
Overnattede 1 nat
Starting to the positive. The service was excellent. The staff were friendly and attentive.The breakfast was very good. My son enjoyed the pool too. Unfortunately our quality of sleep was very poor. We stayed on the first floor and when we first got into our room we noticed a free standing fan and realised that the air con wasn’t working. Didn’t give it much thought, as the temperature was ok at that time, however all 3 of us woke up at about 1am feeling very hot. The windows couldn’t be opened and the fan didn’t help cool the room down. We thought about contacting reception but it was in the early hours so didn’t think we’d be able to swap rooms at that hour so I soaked some towels and lay them on my son to cool him down. None of us got much sleep. When we checked out we were in a hurry as had an event to go to. We informed the receptionist of the temperature of the room and he explained that the air con was getting upgraded throughout the floors and the first floor was the last to be done. Fine, but perhaps we should have been informed of this at check in and given the option to change rooms? If not possible then a better fan / air cooler would need to go into the rooms.
Starting to the positive. The service was excellent. The staff were friendly and attentive.The breakfast was very good. My son enjoyed the pool too. Unfortunately our quality of sleep was very poor. We stayed on the first floor and when we first got into our room we noticed a free standing fan and realised that the air con wasn’t working. Didn’t give it much thought, as the temperature was ok at that time, however all 3 of us woke up at about 1am feeling very hot. The windows couldn’t be opened and the fan didn’t help cool the room down. We thought about contacting reception but it was in the early hours so didn’t think we’d be able to swap rooms at that hour so I soaked some towels and lay them on my son to cool him down. None of us got much sleep. When we checked out we were in a hurry as had an event to go to. We informed the receptionist of the temperature of the room and he explained that the air con was getting upgraded throughout the floors and the first floor was the last to be done. Fine, but perhaps we should have been informed of this at check in and given the option to change rooms? If not possible then a better fan / air cooler would need to go into the rooms.
6
Benjamin
5. maj 2024
·
Overnattede 1 nat
4 star foyer and bar. 3 star room. Surprise surprise, not many pictures of the room itself, loads of the foyer. Room and bathroom were tired and old looking. Bed was comfortable. Large TV but no you tube, or connectivity. Should have saved my money and gone somewhere cheaper.
4 star foyer and bar. 3 star room. Surprise surprise, not many pictures of the room itself, loads of the foyer. Room and bathroom were tired and old looking. Bed was comfortable. Large TV but no you tube, or connectivity. Should have saved my money and gone somewhere cheaper.
6
Sze Wan
13. aug. 2024
·
Overnattede 2 nætter
The hotel is too old (especially the bathroom) and needs renovation.
The hotel is too old (especially the bathroom) and needs renovation.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Service
Personalet roses af mange for at være venligt og hjælpsomt i receptionen, baren og til morgenmaden, selvom indcheckningen kan være langsom eller forvirrende, og lejlighedsvis uhøflighed eller underbemanding forekommer.
Relaterede gæsteanmeldelser
10
Simon
16. feb. 2025
·
Overnattede 2 nætter
My wife and myself stayed here for two nights. Easy check-in. The swimming pool was clean and nice to have . The bar and restaurant was clean and the staff were very helpful. Especially Anthony and Sabina. Breakfast was nice and plenty of choice. Our room was on the 4th floor. Which was nice and clean. Would definitely recommend and stay again
My wife and myself stayed here for two nights. Easy check-in. The swimming pool was clean and nice to have . The bar and restaurant was clean and the staff were very helpful. Especially Anthony and Sabina. Breakfast was nice and plenty of choice. Our room was on the 4th floor. Which was nice and clean. Would definitely recommend and stay again
8
paul
15. sep. 2024
·
Overnattede 1 nat
Check in was a poor experience - ignored until the staff member completed her task on the computer and then there seemed to be some communication/language barriers?. Paying £10 for parking was another negative. Positives- Rooms were clean and spacious and quiet
Check in was a poor experience - ignored until the staff member completed her task on the computer and then there seemed to be some communication/language barriers?. Paying £10 for parking was another negative. Positives- Rooms were clean and spacious and quiet
6
Hannah
6. okt. 2024
·
Overnattede 1 nat
Positives - comfortable beds, hot shower, excellent breakfast staff, very welcoming and accommodating and helpful even over a very busy weekend. Negatives - hotel is getting quite tired looking, swimming pool changing rooms not clean and front desk staff overall rude and unhelpful. Check in experience really stressful and difficult. Overall, not worth the considerable cost.
Positives - comfortable beds, hot shower, excellent breakfast staff, very welcoming and accommodating and helpful even over a very busy weekend. Negatives - hotel is getting quite tired looking, swimming pool changing rooms not clean and front desk staff overall rude and unhelpful. Check in experience really stressful and difficult. Overall, not worth the considerable cost.
10
Victoria
3. feb. 2025
·
Overnattede 1 nat
Staff were excellent made our stay very comfortable they couldn't do enough
Staff were excellent made our stay very comfortable they couldn't do enough
10
Shane
9. nov. 2025
·
Overnattede 2 nætter
Great location and helpful staff
Great location and helpful staff
4
Andre
7. aug. 2024
·
Overnattede 3 nætter
Absolut terrible check in experience. Megan should work in a prison but not at the reception of a hotel. Super rude behavior. We were early and asked if we could already check in, which she denied and told us we should come back in an hour and then ignored us. When we came back (1:30h) or so later, we were still 13 minutes early and she asked us if we would like to fill out a membership, which we denied. Then she told us we have to come back another time in 13 minutes even though our room was already ready. Then we basically had to join the end of the line which took us another 30 minutes until it was our turn again. She never told us why we needed a membership, what it costs etc.. Terrible customer experience. The entire hotel is terribly managed. The second elevator didn’t work for the entire duration of our stay, the rooms are not very clean, sometimes you have to fill out some strange paperwork if you want to go to the gym/pool and other times no one cares. All in all it was not a very pleasant experience staying at the hotel.
Absolut terrible check in experience. Megan should work in a prison but not at the reception of a hotel. Super rude behavior. We were early and asked if we could already check in, which she denied and told us we should come back in an hour and then ignored us. When we came back (1:30h) or so later, we were still 13 minutes early and she asked us if we would like to fill out a membership, which we denied. Then she told us we have to come back another time in 13 minutes even though our room was already ready. Then we basically had to join the end of the line which took us another 30 minutes until it was our turn again. She never told us why we needed a membership, what it costs etc.. Terrible customer experience. The entire hotel is terribly managed. The second elevator didn’t work for the entire duration of our stay, the rooms are not very clean, sometimes you have to fill out some strange paperwork if you want to go to the gym/pool and other times no one cares. All in all it was not a very pleasant experience staying at the hotel.
8
Jason
30. aug. 2023
·
Overnattede 1 nat
The hotel staff were brilliant but they are under staffed! People doing multiple tasks when they don’t have the time to do the multiple tasks!
The hotel staff were brilliant but they are under staffed! People doing multiple tasks when they don’t have the time to do the multiple tasks!
10
Andy
7. maj 2024
·
Overnattede 1 nat
Excellent hotel very friendly staff especially Megan on reception and Lit in restaurant/bar area 10/10 not forgetting all… tbh very well organised and would not hesitate to book again
Excellent hotel very friendly staff especially Megan on reception and Lit in restaurant/bar area 10/10 not forgetting all… tbh very well organised and would not hesitate to book again
8
Danielle
10. nov. 2024
·
Overnattede 1 nat
No remote control in room on arrival did notify staff twice in evening only delivered on morning of departure after notifying for 3rd time. Waiter staff so accommodating and friendly to children.
No remote control in room on arrival did notify staff twice in evening only delivered on morning of departure after notifying for 3rd time. Waiter staff so accommodating and friendly to children.
8
Noel
7. jun. 2024
·
Overnattede 1 nat
Really nice break. Pool is wonderful too.Mary on reception is lovely and really helpful.
Really nice break. Pool is wonderful too.Mary on reception is lovely and really helpful.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Gåafstand til bymidten, Cardiff Castle, stadionet og havnefronten, men flere gæster mente, at det umiddelbare område ikke var det mest attraktive, og at nogle ruter tilbage om natten manglede belysning.
Relaterede gæsteanmeldelser
8
Anne-Lise
1. sep. 2025
·
Overnattede 2 nætter
Excellent location within walking distance of bot the historical center and Cardiff Bay. Very spacious and well equipped room. The swimming pool is quite small and with all the kids there, it was impossible to properly swim. It would also be good if the rooms could be cleaned earlier: On the second day, when I arrived back around 4pm, the room hadn't yet been cleaned.
Excellent location within walking distance of bot the historical center and Cardiff Bay. Very spacious and well equipped room. The swimming pool is quite small and with all the kids there, it was impossible to properly swim. It would also be good if the rooms could be cleaned earlier: On the second day, when I arrived back around 4pm, the room hadn't yet been cleaned.
10
TSZ KIT
10. mar. 2025
·
Overnattede 1 nat
Nice location, high accessibility. So close to the Cardiff bay
Nice location, high accessibility. So close to the Cardiff bay
10
Kris
30. mar. 2025
·
Overnattede 3 nætter
Great option for the town centre and stadium.
Great option for the town centre and stadium.
10
Julieta Yanina
28. jul. 2025
·
Overnattede 3 nætter
Hotel was very nice and located very close to castle and city centre. Room was big enough. The area around the hotel wasn't very nice and I didn’t felt 100% safe when walking around. Parking is also very expensive, we decided to leave the car somewhere else. Parking should be cheaper for guests.
Hotel was very nice and located very close to castle and city centre. Room was big enough. The area around the hotel wasn't very nice and I didn’t felt 100% safe when walking around. Parking is also very expensive, we decided to leave the car somewhere else. Parking should be cheaper for guests.
10
James
30. mar. 2025
·
Overnattede 1 nat
Great place to stay for matches at principality stadium
Great place to stay for matches at principality stadium
6
LEE
31. okt. 2024
·
Overnattede 1 nat
Standard rooms are very basic and need refurbishment, its a short walk to the to the centre of town but to return late at night my wife did not feel the safe as route is via a bridge and not particularly well lighted side street and hotel entrace is arround the back via the hotel car park, there is no entrance from the main road. Also there was a smell of sewage in the car park that could also be smelt in the hotel bar area. For the price there are more modern options in the centre of town that we would choose if we were to stay in Cardiff in the future.
Standard rooms are very basic and need refurbishment, its a short walk to the to the centre of town but to return late at night my wife did not feel the safe as route is via a bridge and not particularly well lighted side street and hotel entrace is arround the back via the hotel car park, there is no entrance from the main road. Also there was a smell of sewage in the car park that could also be smelt in the hotel bar area. For the price there are more modern options in the centre of town that we would choose if we were to stay in Cardiff in the future.
10
Coreena
23. feb. 2025
·
Overnattede 1 nat
Very convenient location
Very convenient location
10
Gillian
9. dec. 2024
·
Overnattede 2 nætter
The hotel was close to downtown and was easy to get to. It was clean and comfortable, and had lots of dining options.
The hotel was close to downtown and was easy to get to. It was clean and comfortable, and had lots of dining options.
8
Alison
10. feb. 2025
·
Overnattede 1 nat
A small walk from the city centre but ideal for parking and public transport not far away for those unable to walk far. Nice bar on site with good selection of drinks
A small walk from the city centre but ideal for parking and public transport not far away for those unable to walk far. Nice bar on site with good selection of drinks
6
mark
3. aug. 2025
·
Overnattede 1 nat
Hotel could do with a paint , new carpets. Room felt a bit spartan. Location not great. Lots of external noise from unsavoury characters and police sirens.
Hotel could do with a paint , new carpets. Room felt a bit spartan. Location not great. Lots of external noise from unsavoury characters and police sirens.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Morgenmaden roses ofte for udvalg og kvalitet, og mange nød baren og restauranten, selvom nogle fandt maden dyr eller ujævn og rapporterede lejlighedsvise problemer.
Relaterede gæsteanmeldelser
10
Paul
7. jul. 2024
·
Overnattede 2 nætter
The staff were really helpful and friendly. Great location Good parking Pool The food in the restaurant was delicious and breakfast. Lovely stay and would definitely use again Thank you
The staff were really helpful and friendly. Great location Good parking Pool The food in the restaurant was delicious and breakfast. Lovely stay and would definitely use again Thank you
4
Wayne
31. maj 2024
·
Overnattede 2 nætter
Tired, worn and dirty. Some unsafe parts too such as locker doors hanging off their hinges in the men’s pool changing area. Wet floors where swimming pool users regularly walk through the reception area wearing wet costumes. Breakfast was ruined when a long hair was found in the food. When we complained, the member of staff didn’t understand English. Would not return to this hotel.
Tired, worn and dirty. Some unsafe parts too such as locker doors hanging off their hinges in the men’s pool changing area. Wet floors where swimming pool users regularly walk through the reception area wearing wet costumes. Breakfast was ruined when a long hair was found in the food. When we complained, the member of staff didn’t understand English. Would not return to this hotel.
10
Nicola
20. aug. 2023
·
Overnattede 1 nat
Very friendly staff, great night sleep, pool and spa facilities excellent, and very child friendly. Breakfast excellent, had everything you could want, and more. We would come back again.
Very friendly staff, great night sleep, pool and spa facilities excellent, and very child friendly. Breakfast excellent, had everything you could want, and more. We would come back again.
8
Lee
31. mar. 2024
·
Overnattede 1 nat
Great staff, good location and on site parking. Breakfast was good but a little pricey
Great staff, good location and on site parking. Breakfast was good but a little pricey
10
Chloe
20. aug. 2023
·
Overnattede 5 nætter
Room was cosy and comfortable; perfect for a 5 night stay. Good size bathroom and a lovely powerful shower. Daily cleaning and changing of beds/towels was good. Ate at the restaurant on site one night and the food was tasty and good value for money, drinks were also reasonably priced. Hotel was in good walking distance of Cardiff Bay and the city centre. Parking was also very easy with plenty of spaces throughout the week, weekend seemed busier but to be expected. Overall we had a very lovely stay celebrating an anniversary.
Room was cosy and comfortable; perfect for a 5 night stay. Good size bathroom and a lovely powerful shower. Daily cleaning and changing of beds/towels was good. Ate at the restaurant on site one night and the food was tasty and good value for money, drinks were also reasonably priced. Hotel was in good walking distance of Cardiff Bay and the city centre. Parking was also very easy with plenty of spaces throughout the week, weekend seemed busier but to be expected. Overall we had a very lovely stay celebrating an anniversary.
10
Kimberley
30. jun. 2025
·
Overnattede 1 nat
The hotel itself is beautiful on arrival, gorgeous decor, the bar/restraunt attached is also stunning. Our room was lovely, bathroom felt new, spacious and so so clean! The bed and pillows were one of the comfiest I’ve ever stayed in. Staff were friendly & happy to help, really lovely hotel. Hope to visit again soon.
The hotel itself is beautiful on arrival, gorgeous decor, the bar/restraunt attached is also stunning. Our room was lovely, bathroom felt new, spacious and so so clean! The bed and pillows were one of the comfiest I’ve ever stayed in. Staff were friendly & happy to help, really lovely hotel. Hope to visit again soon.
10
Andy
4. maj 2024
·
Overnattede 3 nætter
We just spent three nights at this hotel and I can’t praise them enough for our stay. The room was spacious, comfortable and had sufficient amenities and complimentary goods including canned water, Ritual shower gel & shampoo and tea/coffee/milk provisions. The hotel has a very clean swimming pool (although the water temperature could be a little warmer), a jacuzzi (again same temp as the pool), sauna and steam room both great. I also used the gym and weights room, again very clean, well managed and plentiful towels available. We were also very impressed with the Customs Shed Bar/Restaurant which we used mainly for breakfasts. Plenty of options, all very good quality and attentive stafff. I cannot recommend more highly a stay at this hotel, which is also just a short 10-20 minute walk from both the City Centre & Cardiff Bay which we visited for restaurants and cinema during our stay. I would definitely choose this hotel again for my next strip to Cardiff, for business or pleasure.
We just spent three nights at this hotel and I can’t praise them enough for our stay. The room was spacious, comfortable and had sufficient amenities and complimentary goods including canned water, Ritual shower gel & shampoo and tea/coffee/milk provisions. The hotel has a very clean swimming pool (although the water temperature could be a little warmer), a jacuzzi (again same temp as the pool), sauna and steam room both great. I also used the gym and weights room, again very clean, well managed and plentiful towels available. We were also very impressed with the Customs Shed Bar/Restaurant which we used mainly for breakfasts. Plenty of options, all very good quality and attentive stafff. I cannot recommend more highly a stay at this hotel, which is also just a short 10-20 minute walk from both the City Centre & Cardiff Bay which we visited for restaurants and cinema during our stay. I would definitely choose this hotel again for my next strip to Cardiff, for business or pleasure.
10
Ingrid
9. nov. 2024
·
Overnattede 1 nat
Lovely hotel. Professional and friendly staff. Bed very comfortable. Great breakfast. Easy walk to town.
Lovely hotel. Professional and friendly staff. Bed very comfortable. Great breakfast. Easy walk to town.
6
yobid
30. jul. 2025
·
Overnattede 3 nætter
They committed to give the view room but when we reached there. They said they don't have the view room available. So what's the point for reservation we didn't get what we asked for The rest is everything is fine specially swimming pool facility, restaurant and breakfast was awesome.
They committed to give the view room but when we reached there. They said they don't have the view room available. So what's the point for reservation we didn't get what we asked for The rest is everything is fine specially swimming pool facility, restaurant and breakfast was awesome.
8
I A
24. apr. 2023
·
Overnattede 1 nat
Hotel staff very friendly and welcoming. Breakfast at the Custom shed was expense and not great quality.
Hotel staff very friendly and welcoming. Breakfast at the Custom shed was expense and not great quality.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
6
Nicola
for 3 uger siden
·
Overnattede 2 nætter
Overall not bad, but wouldn’t return to this hotel. Guy on checking in didn’t really explain anything, I had to ask about parking and breakfast. Hotel is nice but rooms need updating. Pool was nice Location a good 20 mins walk from the bay Staff in bar and restaurant very nice.
Overall not bad, but wouldn’t return to this hotel. Guy on checking in didn’t really explain anything, I had to ask about parking and breakfast. Hotel is nice but rooms need updating. Pool was nice Location a good 20 mins walk from the bay Staff in bar and restaurant very nice.
6
Rita
for 4 uger siden
·
Overnattede 2 nætter
The hotel was lovely, very friendly staff, booked the Executive room for a short family vacation and it was unbearably hot, even with 2 fans in the room. No air conditioning and temperature control wasn't working. Sleep was impossible due to the heat.
The hotel was lovely, very friendly staff, booked the Executive room for a short family vacation and it was unbearably hot, even with 2 fans in the room. No air conditioning and temperature control wasn't working. Sleep was impossible due to the heat.
6
careena
3. aug. 2026
·
Overnattede 1 nat
The room smelt like a pond it was not the best fresh smell but overall it W’s okay
The room smelt like a pond it was not the best fresh smell but overall it W’s okay
8
Becky
25. jul. 2026
·
Overnattede 1 nat
Great breakfast. Comfy bed.
Great breakfast. Comfy bed.
2
Sophie
20. jul. 2026
·
Overnattede 1 nat
Food was awful in the restaurant the service was super slow and the messed up my order and then dessert came and it was a rubbery overcooked piece of cake that was is no way a brownie. The waiter who dealt with us was really nice. Also the air con in the room was horrendously loud and kept both myself and my son awake most of the night and we had to turn it off which resulted in us being extremely hot. Not good.
Food was awful in the restaurant the service was super slow and the messed up my order and then dessert came and it was a rubbery overcooked piece of cake that was is no way a brownie. The waiter who dealt with us was really nice. Also the air con in the room was horrendously loud and kept both myself and my son awake most of the night and we had to turn it off which resulted in us being extremely hot. Not good.
Overnatningsstedets retninglinjer
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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-09-04: 111.40032119789124USD
- 2026-09-05: 178.9333426185608USD
- 2026-09-06: 92.78064066810609USD
- 2026-09-07: 146.15877799072265USD
- 2026-09-08: 168.38804391403198USD
- 2026-09-09: 150.591352469635USD
- 2026-09-10: 76.9573222858429USD
- 2026-09-11: 112.43850436477662USD
- 2026-09-12: 186.93035985412598USD
- 2026-09-13: 88.27780000000001USD
- 2026-09-14: 132.95047135925293USD
- 2026-09-15: 174.83294846954348USD
- 2026-09-16: 191.15677055130007USD
- 2026-09-17: 176.55560000000003USD
- 2026-09-18: 103.37795000000001USD
- 2026-09-19: 166.2376627975464USD
- 2026-09-20: 82.7952914440155USD
- 2026-09-21: 120.28579054565431USD
- 2026-09-22: 133.80104761161806USD
- 2026-09-23: 108.12205652770997USD
- 2026-09-24: 88.96685883979798USD
- 2026-09-25: 116.95642802619935USD
- 2026-09-26: 179.8915646522522USD
- 2026-09-27: 81.09154239578248USD
- 2026-09-28: 133.8701351650238USD
- 2026-09-29: 132.7905402309418USD
- 2026-09-30: 116.95642802619935USD
- 2026-10-01: 163.5346167015076USD
- 2026-10-02: 448.70653813476565USD
- 2026-10-03: 747.3936900482179USD
- 2026-10-04: 235.91212365417482USD
- 2026-10-05: 106.86260000000001USD
- 2026-10-06: 153.3246USD
- 2026-10-07: 121.96275000000001USD
- 2026-10-08: 118.47810000000001USD
- 2026-10-09: 117.58273558769227USD
- 2026-10-10: 172.99528689956665USD
- 2026-10-11: 80.14695USD
- 2026-10-12: 96.40865000000001USD
- 2026-10-13: 105.70105000000001USD
- 2026-10-14: 114.30502035675049USD
- 2026-10-15: 87.11625000000001USD
- 2026-10-16: 119.9553117050171USD
- 2026-10-17: 156.2823732170105USD
- 2026-10-18: 80.28633919029237USD
- 2026-10-19: 163.27373940582277USD
- 2026-10-20: 201.37733294143678USD
- 2026-10-21: 176.27784960250855USD
- 2026-10-22: 88.95686259040833USD
- 2026-10-23: 120.80120000000001USD
- 2026-10-24: 154.48615USD
- 2026-10-25: 80.14695USD
- 2026-10-26: 134.7398USD
- 2026-10-27: 156.94154078979494USD
- 2026-10-28: 435.19128993072513USD
- 2026-10-29: NO DATA
- 2026-10-30: NO DATA
- 2026-10-31: 291.8912620269776USD
- 2026-11-01: 77.82385000000001USD
- 2026-11-02: 109.47357957572937USD
- 2026-11-03: 130.0936USD
- 2026-11-04: 121.63731359367371USD
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort. Kontanter accepteres ikke
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer kuliltealarm, brandslukker, røgalarm, sikkerhedsalarm og førstehjælpskasse
- Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til ALLSAFE (Accor Hotels)
- Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
- Poolen er tilgængelig fra kl. 08.00 til kl. 22.00.
- Børn i alderen 16 år eller derunder kan overnatte gratis på deres forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Der kan være begrænset adgang til visse faciliteter. Gæster kan kontakte overnatningsstedet for flere oplysninger via kontaktoplysningerne i reservationsbekræftelsen.
- Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
- Gebyr for morgenmadsbuffet: 18.00 GBP pr. person (cirkapriser)
- Gebyr for lufthavnstransport: 30 GBP pr. køretøj (enkelt)
- Gebyr for selvstændig parkering (sikret): 24.00 GBP pr. nat
- Tillægsgebyr for kæledyr: GBP 15.00 pr. kæledyr pr. ophold
- Der opkræves ikke gebyrer for servicedyr
- Gebyr for sen udtjekning: 10.00 GBP (afhænger af tilgængelighed)
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Restaurant
Swimmingpool
Ikkerygerværelser
Roomservice
Renseri
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Sauna
Spa/Jacuzzi
Spa og wellnesscenter
Børneklub
Pakkede frokostkurve
Morgenmad på værelset
Familierum
Beach Sun Loungers
Snack Bar/Deli
Parkering
Parkering
Ladestation til elbil
Parking (Limited)
Parking Onsite
Serviceydelser
Renseri
Rengøring
Beværtningsfaciliteter
Sikkerhedsboks
Opbevaring af bagage
Rygeområde
Ekspres check-in/check-out
Vaskeri
24-Hour Front Desk
Lockers Available
Aktiviteter
Swimmingpool
Indendørs pool
Udendørs opvarmet pool
Pool (Indoor)
Fitness Center (nearby)
Internet
Gratis wi-fi