Hilton Cardiff
173 US$
/nat
Gennemsnit for oktober
Priser på Hilton Cardiff
Vælg datoer for at se priser og tilgængelighed
173 US$
/nat
Gennemsnit for oktober
Gennemsnitlige månedlige priser
På Hilton Cardiff ligger prisen pr. nat i gennemsnit på 114 US$ i den billigste måned (januar) og 243 US$ i den dyreste måned (juni), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 114 US$ |
| februar | 168 US$ |
| marts | 161 US$ |
| april | 152 US$ |
| maj | 162 US$ |
| juni | 243 US$ |
| juli | 213 US$ |
| august | 164 US$ |
| september | 170 US$ |
| oktober | 173 US$ |
| november | 184 US$ |
| december | 155 US$ |
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okt. · 173 US$
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Dyrest: juni (ca. 243 US$)
Billigst: januar (ca. 114 US$)
Om dette overnatningssted
Sørg for at nyde de rekreative faciliteter, der inkluderer et motionscenter, en indendørs pool og et boblebad. Dette hotel i art deco-stil tilbyder desuden gratis trådløs internetadgang, bryllupsfaciliteter og tv på fællesarealer.
Faciliteter
Sørg for at nyde de rekreative faciliteter, der inkluderer et motionscenter, en indendørs pool og et boblebad. Dette hotel i art deco-stil tilbyder desuden gratis trådløs internetadgang, bryllupsfaciliteter og tv på fællesarealer.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til internetforbindelse via kabel (tillægsgebyr), hurtig udtjekning og renseri/vaskeservice. Planlægger du et arrangement i Cardiff? På dette hotel er der et område på 339 kvadratmeter til rådighed, bestående af konferencelokaler og 7 mødelokaler.
Spisning
Spis dig mæt i lokale retter på Graze Restaurant & Bar, en restaurant, hvor du kan nyde en drink i baren/loungen. Du kan også blive på værelset, hvor der er mulighed for roomservice døgnet rundt. Takeaway-morgenmad tilbydes mod gebyr dagligt fra kl. 07.00 til kl. 10.00.
Værelser
Føl dig hjemme i et af de 202 aircondition-afkølede værelser, der indeholder minibar og fladskærms-tv. Der tilbydes digitale kanaler som underholdning, og internetforbindelse via kabel og Wi-Fi er til rådighed mod et tillægsgebyr. Badeværelserne har gratis toiletartikler og hårtørrer. Faciliteter inkluderer telefoner samt pengeskabe med plads til bærbar computer og skriveborde.
Lokation
Hilton Cardiff ligger i centrum af Cardiff, kun 10 minutters gang fra St. David's og Cardiff Slot. Dette hotel med familievenlig profil ligger 0,9 km fra Principality Stadium og 1,3 km fra Cardiff University.
I nærheden
New Theatre(0.2 mil)
Queen Arcade(0.2 mil)
Cardiff Rådhus(0.2 mil)
St. John the Baptist Church(0.2 mil)
St. David's(0.3 mil)
Cardiff Market(0.3 mil)
Bute Park(0.3 mil)
National Museum Cardiff(0.3 mil)
Capitol Shopping Centre(0.3 mil)
Cardiff Slot(0.3 mil)
Animal Wall(0.4 mil)
Blackfriars Priory(0.4 mil)
Cardiff Arms Park(0.5 mil)
Cardiff Metropolitan Cathedral of St David(0.5 mil)
Cardiff Tourist Information Centre(0.5 mil)
Cardiff International Airport (CWL)(13.8 mil)
Bristol International Airport (BRS)(49.1 mil)
Sauna
Vaskeservice
Elevator
Flersproget personale
Sikkerhedsboks
Mødelokaler
Lokation
Kingsway, Cardiff City Centre, Cardiff, Wales, Storbritannien
New Theatre (0.2 mil)
Queen Arcade (0.2 mil)
Cardiff Rådhus (0.2 mil)
St. John the Baptist Church (0.2 mil)
St. David's (0.3 mil)
Cardiff Market (0.3 mil)
Værelsesmuligheder
5
Superior, King Bed
Sover 4
215 ft²
KlimaanlægTekøkkenKaffemaskine
6
Family Room
Sover 8
355 ft²
KlimaanlægSkabMini-bar
6
Executive, King Bed, with View
1 Ekstra Stor Dobbeltseng
Sover 2
323 ft²
KlimaanlægTekøkkenKaffemaskine
3
Deluxe, 2 Double Beds
323 ft²
KlimaanlægTekøkkenKaffemaskine
7
Guest Room, 2 Double Beds
2 Dobbeltsenge
Sover 4
345 ft²
KlimaanlægTekøkkenKaffemaskine
7
Deluxe, King Bed, with View
1 Ekstra Stor Dobbeltseng
323 ft²
KlimaanlægTekøkkenKaffemaskinePejs
9
Executive Suite, King Bed
1 Ekstra Stor Dobbeltseng
Sover 8
205 ft²
KlimaanlægTekøkkenKaffemaskinePejs
3
Executive, King Bed
312 ft²
KlimaanlægTekøkken
12
Presidential Suite, King Bed
1 Ekstra Stor Dobbeltseng
Sover 8
356 ft²
KlimaanlægTekøkkenKaffemaskine
7
Junior Suite, King Bed
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 5
431 ft²
KlimaanlægTekøkkenKaffemaskinePejs
8
Guest Room, King Bed
1 Ekstra Stor Dobbeltseng
323 ft²
KlimaanlægTekøkkenKaffemaskine
3
Executive, Twin Beds
Sover 6
291 ft²
KlimaanlægTekøkken
1
Guest Room, Twin Beds
323 ft²
TekøkkenPejs
8
Executive, Twin Beds, with View
2 Enkeltsenge
291 ft²
KlimaanlægTekøkken
1
Family Room, Interconnected
1 Ekstra Stor Dobbeltseng
Klimaanlæg
Gæsteanmeldelser af Hilton Cardiff
8.2
Meget god
Baseret på 4.317 verificerede anmeldelser
Hvem overnatter her?
Business
18%
Par
43%
Familie
25%
Gruppe
8%
Solorejsende
5%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Hilton Cardiff roser gæsterne den centrale beliggenhed ved slottet og det konsekvent venlige personale, mens almindelige frustrationer inkluderer dyr parkering uden for stedet, periodiske elevatorstop og lejlighedsvis støj eller vedligeholdelsesproblemer på værelserne, der påvirker komforten.
Faciliteter
Rengøring
Værelser
Service
Lokation
Spisning
Var dette nyttigt?
Hvad siger gæsterne
På Hilton Cardiff roser gæsterne den centrale beliggenhed ved slottet og det konsekvent venlige personale, mens almindelige frustrationer inkluderer dyr parkering uden for stedet, periodiske elevatorstop og lejlighedsvis støj eller vedligeholdelsesproblemer på værelserne, der påvirker komforten.
Mange finder værelserne rummelige og komfortable, med nogle renoverede områder og populær udsigt over slottet. Dog er rengøringen og renligheden inkonsekvent, og spa- og omklædningsområderne beskrives ofte som slidte eller i behov af renovering. Morgenmaden roses ofte for sit udvalg, men servicen kan være langsom, og kaffen eller de varme retter kan være skuffende i travle perioder. Samlet set kan du forvente et bekvemt ophold i byen med en fremragende beliggenhed og varierende faciliteter.
Faciliteter
Rengøring
Værelser
Service
Lokation
Spisning
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Gæsterne benytter poolen, saunaen/dampbadet og fitnesscenteret, men mange beskriver fritids- og omklædningsområderne som slidte, til tider beskidte og lejlighedsvis med lukninger eller mangel på håndklæder/hængelåse. Parkering er uden for stedet og dyr, og elevatorstop er en tilbagevendende gene.
Relaterede gæsteanmeldelser
8
Louise
19. maj 2024
·
Overnattede 1 nat
Noise until late into the night. Swimming pool and changing rooms need attention. Tired and not too clean.
Noise until late into the night. Swimming pool and changing rooms need attention. Tired and not too clean.
6
Maria
30. dec. 2023
·
Overnattede 1 nat
Room refurbished and lovely. Breakfast tables are very squashed up but the breakfast was nice. The leisure area needs sorting out… they ran out of towels, they ran out of padlocks, the changing rooms are dirty, small and lack some basics like changing cubicles!
Room refurbished and lovely. Breakfast tables are very squashed up but the breakfast was nice. The leisure area needs sorting out… they ran out of towels, they ran out of padlocks, the changing rooms are dirty, small and lack some basics like changing cubicles!
10
Mr J J
21. jan. 2024
·
Overnattede 1 nat
Convenient location, newly refurbished room, clean and comfortable, good pool and friendly staff.
Convenient location, newly refurbished room, clean and comfortable, good pool and friendly staff.
10
Richard
27. mar. 2025
·
Overnattede 1 nat
Great to have a pool, and gym facilities. Parking options not immediately clear, so ended up parking in NCP car park nearby. Great location a short walk from city centre bars, restaurants and shops.
Great to have a pool, and gym facilities. Parking options not immediately clear, so ended up parking in NCP car park nearby. Great location a short walk from city centre bars, restaurants and shops.
8
Peter
11. mar. 2024
·
Overnattede 2 nætter
It was unfortunate on a busy weekend that one of the 2 lifts was out of service for 24 hours + Coffee from machines at breakfast awful
It was unfortunate on a busy weekend that one of the 2 lifts was out of service for 24 hours + Coffee from machines at breakfast awful
8
Lesley
26. apr. 2025
·
Overnattede 6 nætter
Very good experience. Close proximity to city and castle. Issue was the elevator out for the entire time that made entry and exit stranded / difficult - we stayed 6 days and it was out the entire time and other who stayed there regularly indicated it was regularly like this.
Very good experience. Close proximity to city and castle. Issue was the elevator out for the entire time that made entry and exit stranded / difficult - we stayed 6 days and it was out the entire time and other who stayed there regularly indicated it was regularly like this.
6
Keisha
16. okt. 2025
·
Overnattede 3 nætter
The room was lovely..exactly what i expected however the spa facilities let tje hilton down..the changing room was dirty and the lockers wwre not clean. There was a mother and baby class so it wa a bit crowded. I waited ages for the guy at the desk for a padlock i ended up jist carrying my bag into the spa..which wasnt the best ...the sowers etc were a bit grotty... it definitely needs a refurb
The room was lovely..exactly what i expected however the spa facilities let tje hilton down..the changing room was dirty and the lockers wwre not clean. There was a mother and baby class so it wa a bit crowded. I waited ages for the guy at the desk for a padlock i ended up jist carrying my bag into the spa..which wasnt the best ...the sowers etc were a bit grotty... it definitely needs a refurb
8
Nita
8. jul. 2023
·
Overnattede 3 nætter
We enjoyed our stay, just found it irritating that the bar didn’t have tomato juice for a Bloody Mary all weekend (somebody go to the shops!) and our intention to have a swim and relax as part of our weekend didn’t happen because both jacuzzi & sauna were out of order…. Interesting view of a pile of mattresses (new? Or dead?) on one of the floors from the glass sided lifts as we went up and down.
We enjoyed our stay, just found it irritating that the bar didn’t have tomato juice for a Bloody Mary all weekend (somebody go to the shops!) and our intention to have a swim and relax as part of our weekend didn’t happen because both jacuzzi & sauna were out of order…. Interesting view of a pile of mattresses (new? Or dead?) on one of the floors from the glass sided lifts as we went up and down.
2
Daniel
23. feb. 2025
·
Overnattede 2 nætter
1) No parking at the hotel, separate fee of £60 to park 1 block away & this was not mentioned on the website. No valley or assistance to/from offsite car park. 2) Guests of the hotel had restrictions on when thepool and sauna could be accessed… again not mentioned on the website. 3) Very limited drinks in the hotel bar (no cocktail's) and the front bar seemed to be open to anyone (non guests). 4) Food menu and room service menu was very limited and very long wait times (1 hour). In summary I spent almost £1000 for a two night stay (5 star fees) for what was at best a 2 star service and experience. Based upon my experience I would not recommend this hotel to anyone.
1) No parking at the hotel, separate fee of £60 to park 1 block away & this was not mentioned on the website. No valley or assistance to/from offsite car park. 2) Guests of the hotel had restrictions on when thepool and sauna could be accessed… again not mentioned on the website. 3) Very limited drinks in the hotel bar (no cocktail's) and the front bar seemed to be open to anyone (non guests). 4) Food menu and room service menu was very limited and very long wait times (1 hour). In summary I spent almost £1000 for a two night stay (5 star fees) for what was at best a 2 star service and experience. Based upon my experience I would not recommend this hotel to anyone.
10
Shaun
28. dec. 2024
·
Overnattede 2 nætter
Lovely stay but only parking nearby in NCP car park which was extremely expensive and hotel only offered 10% off £60+
Lovely stay but only parking nearby in NCP car park which was extremely expensive and hotel only offered 10% off £60+
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Mange anmeldelser bemærker rene eller pletfrie værelser, men rengøringen er inkonsekvent, med rapporter om forbigående rengøring, pletter eller lugt, skimmel omkring vinduerne og rodede lobby- eller spa-toiletter/omklædningsrum.
Relaterede gæsteanmeldelser
10
James
21. dec. 2024
·
Overnattede 1 nat
The hotel staff very friendly. Room was spotless Bathroom spotless Bed very comfortable, lots of room. Storage cupboard, ironing board, iron and a trouser press.
The hotel staff very friendly. Room was spotless Bathroom spotless Bed very comfortable, lots of room. Storage cupboard, ironing board, iron and a trouser press.
6
John
7. apr. 2024
·
Overnattede 1 nat
Room was light airy and with a very comfortable bed, but had not been cleaned properly, a wrapper lying on bathroom floor and toiletries not topped up. Parking is expensive and parking bays are extremely tight. Breakfast is self-service including Tea/Coffee but with only workable machine - always a que to get your very poor tasting coffee. Only one of the two lobby lifts working. Try getting down from 1st floor when the lift always goes up to the highest calling floor first and then picks up all the way down - yes Full especially in the morning breakfast and checking out time. Overall not good value for money
Room was light airy and with a very comfortable bed, but had not been cleaned properly, a wrapper lying on bathroom floor and toiletries not topped up. Parking is expensive and parking bays are extremely tight. Breakfast is self-service including Tea/Coffee but with only workable machine - always a que to get your very poor tasting coffee. Only one of the two lobby lifts working. Try getting down from 1st floor when the lift always goes up to the highest calling floor first and then picks up all the way down - yes Full especially in the morning breakfast and checking out time. Overall not good value for money
8
toni
27. aug. 2025
·
Overnattede 2 nætter
The hotel itself was clean and spacious with standard decent breakfast. Also the spa area though a bit dated, is lovely with a warm good sized pool and hot tub. The only issue is they need to pay attention to the toilets in the lobby as they are always a proper mess, almost like using public toilets in a park. Also, I would advise everyone to always check the bedding as I found out that there were horrid pee stains on the mattress topper that were hidden by clean sheets! Totally unacceptable. The fact that this is a pet friendly hotel makes it difficult to tell whether the pee stains were from a baby or a pet. This should have been washed and not merely covered with a clean sheet. Other than that, I would wholeheartedly recommend staying here as the location is perfect and the spacious and clean rooms live up to the Hilton name.
The hotel itself was clean and spacious with standard decent breakfast. Also the spa area though a bit dated, is lovely with a warm good sized pool and hot tub. The only issue is they need to pay attention to the toilets in the lobby as they are always a proper mess, almost like using public toilets in a park. Also, I would advise everyone to always check the bedding as I found out that there were horrid pee stains on the mattress topper that were hidden by clean sheets! Totally unacceptable. The fact that this is a pet friendly hotel makes it difficult to tell whether the pee stains were from a baby or a pet. This should have been washed and not merely covered with a clean sheet. Other than that, I would wholeheartedly recommend staying here as the location is perfect and the spacious and clean rooms live up to the Hilton name.
4
Jan
7. apr. 2024
·
Overnattede 1 nat
On arrival in our room there was an empty chocolate wrapper on the bathroom floor. Both bottles of conditioner in the bathroom were empty. Only one of the two main lifts was working which meant long delays as the lift was almost always full when it reached the first floor. Only one of the two coffee machines was working in the restaurant which meant long queues at breakfast. The so called health club was a disgrace. The floor and seats in the ladies changing room were grubby. Dried coffee stains were present on the locker doors. The locks and hanging rails in the lockers were rusty. a piece of coving was missing above the lockers and insulation was hanging out of the walls. There was inadequate supervision in the pool area. In spite of notices saying no under 16s in the jacquzi small children were using it and children were jumping from the pool side over the adult swimming land and rope into the main part of the pool. Despite a notice saying no jumpng allowed. The pavement slabs in front of the hotel were uneven and rocky in places. On a positive note, the staff were helpful and friendly and the bed was comfortable. This did not make up for the negatives and for the price paid it was not a satisfactory stay. I will be writing to Hilton about my poor experience.
On arrival in our room there was an empty chocolate wrapper on the bathroom floor. Both bottles of conditioner in the bathroom were empty. Only one of the two main lifts was working which meant long delays as the lift was almost always full when it reached the first floor. Only one of the two coffee machines was working in the restaurant which meant long queues at breakfast. The so called health club was a disgrace. The floor and seats in the ladies changing room were grubby. Dried coffee stains were present on the locker doors. The locks and hanging rails in the lockers were rusty. a piece of coving was missing above the lockers and insulation was hanging out of the walls. There was inadequate supervision in the pool area. In spite of notices saying no under 16s in the jacquzi small children were using it and children were jumping from the pool side over the adult swimming land and rope into the main part of the pool. Despite a notice saying no jumpng allowed. The pavement slabs in front of the hotel were uneven and rocky in places. On a positive note, the staff were helpful and friendly and the bed was comfortable. This did not make up for the negatives and for the price paid it was not a satisfactory stay. I will be writing to Hilton about my poor experience.
10
Nicola
27. jul. 2024
·
Overnattede 1 nat
Spotlessly clean and comfortable, staff friendly and exceptionally pleased as arrived at 11am to drop off luggage as check in not until 4pm but room was available.
Spotlessly clean and comfortable, staff friendly and exceptionally pleased as arrived at 11am to drop off luggage as check in not until 4pm but room was available.
4
wayne
18. dec. 2024
·
Overnattede 1 nat
Terrible, or room stunk off sewage. Was moved to a disabled room, which is not what we booked
Terrible, or room stunk off sewage. Was moved to a disabled room, which is not what we booked
2
Kane
18. feb. 2023
·
Overnattede 1 nat
There was black mould around the windows and on the plastic frame in the Mille off the windows and you wasn’t able to open the window at all for some fresh air
There was black mould around the windows and on the plastic frame in the Mille off the windows and you wasn’t able to open the window at all for some fresh air
10
Rachel
21. maj 2025
·
Overnattede 1 nat
Recent stay as we attended an event at the hotel. We had a great stay, lovely room, immaculately clean. Everything you Need. Would stay again.
Recent stay as we attended an event at the hotel. We had a great stay, lovely room, immaculately clean. Everything you Need. Would stay again.
4
Diane
30. dec. 2024
·
Overnattede 1 nat
Rubbish left in room and lighters left in window. Not impressed at all seen as it is supposed to be a high rated hotel. Not enough towels either!
Rubbish left in room and lighters left in window. Not impressed at all seen as it is supposed to be a high rated hotel. Not enough towels either!
10
Richard
28. okt. 2025
·
Overnattede 3 nætter
The room was cleaner than clean, light and airy. The staff were helpful, informative and friendly. I had a small issue with one of the locked window being slightly open, allowing cold air in, but this was dealt with same day by a member of the maintenance with no fuss. The gym and pool were great. There were decent breakfast options all of which was freshly prepared. Only real complaint was the size of the duvet could have been larger given it was a king size bed I'd have expected the duvet to match, but thanks to the air-conditioning it wasn't a major issue.
The room was cleaner than clean, light and airy. The staff were helpful, informative and friendly. I had a small issue with one of the locked window being slightly open, allowing cold air in, but this was dealt with same day by a member of the maintenance with no fuss. The gym and pool were great. There were decent breakfast options all of which was freshly prepared. Only real complaint was the size of the duvet could have been larger given it was a king size bed I'd have expected the duvet to match, but thanks to the air-conditioning it wasn't a major issue.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er ofte rummelige og komfortable, med nogle renoverede rum og populær udsigt over slottet. Andre rapporterer dog om dateret indretning, støj fra nærliggende barer eller korridorer, begrænsede stikkontakter eller opbevaringsplads, manglende køleskabe og problemer med temperaturregulering eller AC/varme.
Relaterede gæsteanmeldelser
4
Caryn
3. apr. 2023
·
Overnattede 1 nat
I was looking forward to my Hilton stay as this was a special treat to myself as I don’t ordinarily spend £167 for a single night for just myself as a solo traveller. When I checked in my expectations only grew as I was told I was on the 3rd floor on one of the newly refurbished rooms. Things then started to go downhill. List of issues. - 4 empty beer bottles outside door at check in at 4pm. Beer bottles still there at 9.30am next day when I checked out. - aircon not working so room was like sauna ( did call maintenance, they couldn’t sort it out). - no chair and mirror to be able to do hair and make up - no socket near only mirror to be able to see to style hair - TV not working properly as set for date and time 2 months earlier. So not the best of stays for the price. Did advise reception of the issues. Not sure would return. Very disappointed considering large company and newly refurbished room which is pretty but not practical.
I was looking forward to my Hilton stay as this was a special treat to myself as I don’t ordinarily spend £167 for a single night for just myself as a solo traveller. When I checked in my expectations only grew as I was told I was on the 3rd floor on one of the newly refurbished rooms. Things then started to go downhill. List of issues. - 4 empty beer bottles outside door at check in at 4pm. Beer bottles still there at 9.30am next day when I checked out. - aircon not working so room was like sauna ( did call maintenance, they couldn’t sort it out). - no chair and mirror to be able to do hair and make up - no socket near only mirror to be able to see to style hair - TV not working properly as set for date and time 2 months earlier. So not the best of stays for the price. Did advise reception of the issues. Not sure would return. Very disappointed considering large company and newly refurbished room which is pretty but not practical.
8
Romayne
30. okt. 2025
·
Overnattede 2 nætter
The room was ok but lacked drawer space, who needs ironing boards & irons on a city break? but a towel rail in the bathroom & a couple more hooks would be helpful! A big cupboard to hold a mini fridge but no fridge, so stupid when hotels in Europe all provide the same! The drinks prices in the bar are ridiculously expensive too! We stayed 2 nights the whole thing felt a bit soulless but functional thank goodness for Bassam on duty in the breakfast room this morning, as on our first morning it was chaos! Everything was running out food & cups, teapots etc! Bassam wassuper efficient, supervising youngsters who just stand around without a clue, but friendly & helpful too! Give the man a reward.
The room was ok but lacked drawer space, who needs ironing boards & irons on a city break? but a towel rail in the bathroom & a couple more hooks would be helpful! A big cupboard to hold a mini fridge but no fridge, so stupid when hotels in Europe all provide the same! The drinks prices in the bar are ridiculously expensive too! We stayed 2 nights the whole thing felt a bit soulless but functional thank goodness for Bassam on duty in the breakfast room this morning, as on our first morning it was chaos! Everything was running out food & cups, teapots etc! Bassam wassuper efficient, supervising youngsters who just stand around without a clue, but friendly & helpful too! Give the man a reward.
8
Scott
22. feb. 2023
·
Overnattede 2 nætter
Swimming pool is great, the children loved it. The gym is quite good, I used the Wattbike, which needs some maintenance. The lounge was good though currently moving location and the food can vary on availability. All staff were obliging. Stayed in a junior suite, again good standard except for the temperature control which made it fiddly to keep the room warm (in February).
Swimming pool is great, the children loved it. The gym is quite good, I used the Wattbike, which needs some maintenance. The lounge was good though currently moving location and the food can vary on availability. All staff were obliging. Stayed in a junior suite, again good standard except for the temperature control which made it fiddly to keep the room warm (in February).
10
Barbara
1. nov. 2025
·
Overnattede 1 nat
Spacious very quiet room
Spacious very quiet room
6
John
20. nov. 2025
·
Overnattede 3 nætter
Cold room , only summer duvet, no power near a mirror for the hair drier. No heating on.
Cold room , only summer duvet, no power near a mirror for the hair drier. No heating on.
8
Sharon
31. okt. 2025
·
Overnattede 2 nætter
Room overall was good, apart from peeling wallpaper and mould around the window. The room was overlooking a busy street, which was very noisy, especially at night, even though we were on the 5th floor! I suspect the window needs looking at, as we could hear lots of noise and could also be the cause of the mould around the window.
Room overall was good, apart from peeling wallpaper and mould around the window. The room was overlooking a busy street, which was very noisy, especially at night, even though we were on the 5th floor! I suspect the window needs looking at, as we could hear lots of noise and could also be the cause of the mould around the window.
8
Yan Yan
4. jul. 2025
·
Overnattede 2 nætter
Soundproof quality not good enough. Otherwise modern decor n clean. Most importantly its right next to bus station where I needed to take coach to airport early in morning
Soundproof quality not good enough. Otherwise modern decor n clean. Most importantly its right next to bus station where I needed to take coach to airport early in morning
8
Gavin
4. jun. 2023
·
Overnattede 1 nat
Great hotel very modern and well located. Nice room overlooking the castle. Parking not on site but close by but expensive at £29. Air conditioner not working properly or can’t down below 18. Complained and the window was opened slightly but a hot uncomfortable night. Spoiled the stay.
Great hotel very modern and well located. Nice room overlooking the castle. Parking not on site but close by but expensive at £29. Air conditioner not working properly or can’t down below 18. Complained and the window was opened slightly but a hot uncomfortable night. Spoiled the stay.
2
Muhammad
2. nov. 2025
·
Overnattede 2 nætter
Expensive for what it offers! Old decor with a couple of fancy lights in the bathroom. We googled if the hotel provided free parking and found that it did. Hotel does not provide free Parking!!!!! Parking around the hotel is very expensive and you would have to fend for yourself. Don’t charge me for castle view if it’s going to be behind a tree. Very bad lighting in the room. Very old carpet in the room. Expensive breakfast Very old TV didn’t have smart functions and we were stuck with limited BBC channels. Paid extra for room decorations which was a ripoff. Normal hotels do the swans on the bed without extra cost when they are told it’s for a special occasion. I paid extra £15 for fake rose petals and no swans. Awful and overpriced very old hotel.
Expensive for what it offers! Old decor with a couple of fancy lights in the bathroom. We googled if the hotel provided free parking and found that it did. Hotel does not provide free Parking!!!!! Parking around the hotel is very expensive and you would have to fend for yourself. Don’t charge me for castle view if it’s going to be behind a tree. Very bad lighting in the room. Very old carpet in the room. Expensive breakfast Very old TV didn’t have smart functions and we were stuck with limited BBC channels. Paid extra for room decorations which was a ripoff. Normal hotels do the swans on the bed without extra cost when they are told it’s for a special occasion. I paid extra £15 for fake rose petals and no swans. Awful and overpriced very old hotel.
10
Aneta
23. aug. 2025
·
Overnattede 1 nat
I stayed in the executive room on the top floor and it was absolutely incredible. Fantastic huge, super comfortable bed. Gorgeous view of the Cardiff castle. Executive lounge offers snacks/drinks and magazines to read. Before going out in the evening I popped in for hot/cold hors d'oeuvres and a glass of wine. Breakfast is delicious and varied. Pool had perfect refreshing temperature. And there’s great sauna/jacuzzi + separate lift to take you back to your room after the swim. The stay is truly 5/5 and I wholeheartedly recommend it.
I stayed in the executive room on the top floor and it was absolutely incredible. Fantastic huge, super comfortable bed. Gorgeous view of the Cardiff castle. Executive lounge offers snacks/drinks and magazines to read. Before going out in the evening I popped in for hot/cold hors d'oeuvres and a glass of wine. Breakfast is delicious and varied. Pool had perfect refreshing temperature. And there’s great sauna/jacuzzi + separate lift to take you back to your room after the swim. The stay is truly 5/5 and I wholeheartedly recommend it.
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Service
Personalet roses ofte for at være venligt, imødekommende og proaktivt, med lejlighedsvis tankevækkende ekstra service. Dog nævner gæster også langsom betjening i restauranten eller på værelset, forsinket indcheckning, faktureringsfejl og vanskeligheder med at kontakte rengøringspersonalet.
Relaterede gæsteanmeldelser
6
anthea
26. nov. 2024
·
Overnattede 2 nætter
Absolutely lovely hotel rooms, very comfortable and quietly luxurious. The restaurant staff need to up their game though, not the friendliest most efficient service unfortunately-had to fight to get a table when it clearly wasn’t very busy. Eventually was able to sit down only because we pushed back.
Absolutely lovely hotel rooms, very comfortable and quietly luxurious. The restaurant staff need to up their game though, not the friendliest most efficient service unfortunately-had to fight to get a table when it clearly wasn’t very busy. Eventually was able to sit down only because we pushed back.
10
Victoria
15. jul. 2025
·
Overnattede 1 nat
The staff at this hotel were amazing! It was our son’s birthday and the guest services manager Rachel went above and beyond by filling the room with surprises for him! He was absolutely delighted and so was his sister, as there were plenty of treats to share, plus a bottle of Prosecco for us! The room itself was spacious for the 4 of us, and very clean and well equipped. We had an issue with aircon but this was reported and someone was sent to try and sort it. Unfortunately they couldn’t before we left, but we were given a discount on our bill. The pool facilities were fab, very clean and lots of options like a hot tub, sauna and steam room! Plus, there were plenty of fresh towels. The breakfast buffet was fresh, varied and all allergens identified which was great as our daughter can’t have milk. Every staff member we encountered was so friendly and smiley which makes all the difference! We would definitely stay again and recommend it to anyone.
The staff at this hotel were amazing! It was our son’s birthday and the guest services manager Rachel went above and beyond by filling the room with surprises for him! He was absolutely delighted and so was his sister, as there were plenty of treats to share, plus a bottle of Prosecco for us! The room itself was spacious for the 4 of us, and very clean and well equipped. We had an issue with aircon but this was reported and someone was sent to try and sort it. Unfortunately they couldn’t before we left, but we were given a discount on our bill. The pool facilities were fab, very clean and lots of options like a hot tub, sauna and steam room! Plus, there were plenty of fresh towels. The breakfast buffet was fresh, varied and all allergens identified which was great as our daughter can’t have milk. Every staff member we encountered was so friendly and smiley which makes all the difference! We would definitely stay again and recommend it to anyone.
6
Michelle
6. jul. 2025
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Overnattede 1 nat
The room was well decorated and clean, the hotel is well located but we were a little disappointed. We had a very long wait for check in, and thought it might have been a courtesy to apologise. There was massive up selling of room service, themed for the event that we were there for, but the hotel was clearly overwhelmed- they had disabled the app when we tried to order and no-one answered the phone. Clearly it had been running previously as there were trays piling up in the corridors as we walked to our room. No water in room, the fridge wasn’t working and neither were the reading lights. Expected better, won’t stay again.
The room was well decorated and clean, the hotel is well located but we were a little disappointed. We had a very long wait for check in, and thought it might have been a courtesy to apologise. There was massive up selling of room service, themed for the event that we were there for, but the hotel was clearly overwhelmed- they had disabled the app when we tried to order and no-one answered the phone. Clearly it had been running previously as there were trays piling up in the corridors as we walked to our room. No water in room, the fridge wasn’t working and neither were the reading lights. Expected better, won’t stay again.
10
Deanne
6. aug. 2025
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Overnattede 1 nat
I absolutely love this hotel from the moment I walked in to waking up in the morning. Everybody couldn't do enough for you. The breakfasts were outstanding and the beds were fabulous. Not to mention the pillows which were out of this world. I need a set!!!
I absolutely love this hotel from the moment I walked in to waking up in the morning. Everybody couldn't do enough for you. The breakfasts were outstanding and the beds were fabulous. Not to mention the pillows which were out of this world. I need a set!!!
4
John
5. nov. 2023
·
Overnattede 3 nætter
House keeping never can unless requested at the front desk repeatedly. We never got towels. Front desk would never pick up the phone so all requests for house keeping and towels required a trip to the front desk. Even after repeated requests for house keeping the room was not cleaned. I was also told that honors points would be awarded even though we booked via Expedia. This is not true. Thank you Hilton for reminding me why I haven't stayed at any of your locations in 10 years.
House keeping never can unless requested at the front desk repeatedly. We never got towels. Front desk would never pick up the phone so all requests for house keeping and towels required a trip to the front desk. Even after repeated requests for house keeping the room was not cleaned. I was also told that honors points would be awarded even though we booked via Expedia. This is not true. Thank you Hilton for reminding me why I haven't stayed at any of your locations in 10 years.
4
Vanessa
1. nov. 2025
·
Overnattede 1 nat
Got a cocktail in the bar around 9pm. Asked for room number. Couldnt remember at first so got room card out of purse and gave number when drinks arrived to the table. Decided to take drinks back to our room and were followed to the lift by the female bar tender, asking me to go to the bar and sign for the drinks. Highly embarressing. I returned to the bar with the member of staff and made the full payment but will never stay at this hotel again. Was made to feel in front of other guests that we intended to not pay. Do not expect that sort of service at a high end hotel. To make matters worse, the coctails werent even very nice and we both left them. What a waste of £22 and poor service.
Got a cocktail in the bar around 9pm. Asked for room number. Couldnt remember at first so got room card out of purse and gave number when drinks arrived to the table. Decided to take drinks back to our room and were followed to the lift by the female bar tender, asking me to go to the bar and sign for the drinks. Highly embarressing. I returned to the bar with the member of staff and made the full payment but will never stay at this hotel again. Was made to feel in front of other guests that we intended to not pay. Do not expect that sort of service at a high end hotel. To make matters worse, the coctails werent even very nice and we both left them. What a waste of £22 and poor service.
6
Kurt
12. jul. 2025
·
Overnattede 3 nætter
The first day.. The front management was very professional but My room had water on the carpet when I first checked In. House keeping brought 2 towels and put on the spots, but made no effort to dry them. A 2nd time they were called and house keeping brought 2 towels and made no attempt to dry . A 3rd time management came to dry the spots . The service in the restaurant was very slow, as they apparently forgot to attend to me after my order .. The office staff Deborah and Reuinsi were very kind and professional. But it should not have taken 3 attempts and managers to get water up.
The first day.. The front management was very professional but My room had water on the carpet when I first checked In. House keeping brought 2 towels and put on the spots, but made no effort to dry them. A 2nd time they were called and house keeping brought 2 towels and made no attempt to dry . A 3rd time management came to dry the spots . The service in the restaurant was very slow, as they apparently forgot to attend to me after my order .. The office staff Deborah and Reuinsi were very kind and professional. But it should not have taken 3 attempts and managers to get water up.
10
Randy
8. dec. 2024
·
Overnattede 1 nat
It was a great place to stay close to the Cardiff Castle and the room was nice. We had a problem with room service not providing cutlery for our food we order to the room. The young man said he would bring it tight away and he never came. We had to use our fingers and spoon For the morning coffee. They gave us a credit for the food which was very nice.
It was a great place to stay close to the Cardiff Castle and the room was nice. We had a problem with room service not providing cutlery for our food we order to the room. The young man said he would bring it tight away and he never came. We had to use our fingers and spoon For the morning coffee. They gave us a credit for the food which was very nice.
10
Charlotte
1. maj 2025
·
Overnattede 1 nat
What can I say, my review is somewhat biased as I spend a lot of time at the Hilton Cardiff (it's my home away from home) The staff are always friendly and nothing is too much trouble. I love the online chat feature in the app and the staff are always very prompt with responding, as someone who has anxiety and doesn't always feel comfortable using the telephone, I really appreciate this feature and the ease of use. The hotel itself is lovely as always. The rooms were very clean, spacious and very comfortable. The executive lounge is always a nice treat and is something I look forward to. Just that space and time to relax away from the hustle and bustle is very much needed. There was only 1 main lift working (with a smaller lift at the rear of the hotel), but if your feeling fit, the stairs are a great alternative. The Graze restaurant is lovely and offers a varied selection of food and drink. The breakfast options are always amazing. Restaurant staff are also lovely and welcoming. My only niggle if any, would be that the lounge needs some air conditioning or large fans, as it's been extremely warm in there over the last few weeks. It might just be the Hilton, but it's the staff that makes it an amazing hotel. Looking forward to our return home away from home vist.
What can I say, my review is somewhat biased as I spend a lot of time at the Hilton Cardiff (it's my home away from home) The staff are always friendly and nothing is too much trouble. I love the online chat feature in the app and the staff are always very prompt with responding, as someone who has anxiety and doesn't always feel comfortable using the telephone, I really appreciate this feature and the ease of use. The hotel itself is lovely as always. The rooms were very clean, spacious and very comfortable. The executive lounge is always a nice treat and is something I look forward to. Just that space and time to relax away from the hustle and bustle is very much needed. There was only 1 main lift working (with a smaller lift at the rear of the hotel), but if your feeling fit, the stairs are a great alternative. The Graze restaurant is lovely and offers a varied selection of food and drink. The breakfast options are always amazing. Restaurant staff are also lovely and welcoming. My only niggle if any, would be that the lounge needs some air conditioning or large fans, as it's been extremely warm in there over the last few weeks. It might just be the Hilton, but it's the staff that makes it an amazing hotel. Looking forward to our return home away from home vist.
4
Fiona
22. jun. 2024
·
Overnattede 1 nat
Negatives: Booked the hotel because it said the pool was open 7am to 9pm. This wasn’t true, so we couldn’t use it. We paid more for a hotel with a pool. I ordered room service 07.00-07:30 as we had to leave early. It was never delivered despite reception telling me it was on its way at 07:40. At 8:10 we gave up and went to the restaurant. At 8:20 we got our food but had no time to eat it all. I paid extra for a room with a view. That view is obscured by a stale smelling net curtain that is fixed in place. The reception system was down when we went to check out, so I couldn’t see any room charges. Positives: the room was spacious, quiet and the air con worked well. Reception staff apologised for the food issue.
Negatives: Booked the hotel because it said the pool was open 7am to 9pm. This wasn’t true, so we couldn’t use it. We paid more for a hotel with a pool. I ordered room service 07.00-07:30 as we had to leave early. It was never delivered despite reception telling me it was on its way at 07:40. At 8:10 we gave up and went to the restaurant. At 8:20 we got our food but had no time to eat it all. I paid extra for a room with a view. That view is obscured by a stale smelling net curtain that is fixed in place. The reception system was down when we went to check out, so I couldn’t see any room charges. Positives: the room was spacious, quiet and the air con worked well. Reception staff apologised for the food issue.
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Lokation
Fremragende central beliggenhed overfor Cardiff Castle og tæt på butikker, restauranter og transport; mange fandt det nemt at udforske til fods. Der nævnes noget støj fra gaden om natten.
Relaterede gæsteanmeldelser
10
Svetlozar
10. aug. 2025
·
Overnattede 1 nat
Good location to explore city centre.
Good location to explore city centre.
8
Tracy
1. okt. 2024
·
Overnattede 2 nætter
A lovely wkend for my fathers 80th Birthday, very convenient location, great facilities, great service. Excellent sound proofing.
A lovely wkend for my fathers 80th Birthday, very convenient location, great facilities, great service. Excellent sound proofing.
8
Keith
19. jan. 2025
·
Overnattede 1 nat
Excellent location
Excellent location
10
Aidan
30. jun. 2025
·
Overnattede 2 nætter
Excellent city location right beside the castle and shopping centres, bars and restaurants
Excellent city location right beside the castle and shopping centres, bars and restaurants
10
Rhys
9. nov. 2025
·
Overnattede 1 nat
Centre of Cardiff
Centre of Cardiff
10
anil
1. apr. 2024
·
Overnattede 4 nætter
Friendly reception staff, great central location right next to the castle, 24 hrs room service. Night time it can be a bit noisy with some clubs going on till 3 am. Parking not cheap at 36 £ per night.
Friendly reception staff, great central location right next to the castle, 24 hrs room service. Night time it can be a bit noisy with some clubs going on till 3 am. Parking not cheap at 36 £ per night.
10
Scott
25. jun. 2025
·
Overnattede 1 nat
Although we only stayed one night here, we were delighted with the service and experience at the Cardiff Hilton. The staff were friendly and knowledgeable (thanks for the dinner recommendation! ), and our room was perfect—quiet, with wonderful views of Cardiff Castle. Would stay again!
Although we only stayed one night here, we were delighted with the service and experience at the Cardiff Hilton. The staff were friendly and knowledgeable (thanks for the dinner recommendation! ), and our room was perfect—quiet, with wonderful views of Cardiff Castle. Would stay again!
8
Fausto
9. aug. 2025
·
Overnattede 1 nat
Excellent location close to the castle. Recommended- also close to restaurants etc
Excellent location close to the castle. Recommended- also close to restaurants etc
10
Samira
10. jul. 2024
·
Overnattede 1 nat
Only stayed 1 night here but im so glad i did as the location is perfect. Its only afew minutes walk to the local high st, the bus stop is right outside and the castle is just opposite the hotel. All the staff were really friendly and went out of their way to help us. Rooms were very comfy and clean, would say this is more a 5* then a 4*
Only stayed 1 night here but im so glad i did as the location is perfect. Its only afew minutes walk to the local high st, the bus stop is right outside and the castle is just opposite the hotel. All the staff were really friendly and went out of their way to help us. Rooms were very comfy and clean, would say this is more a 5* then a 4*
8
Broghan
3. aug. 2025
·
Overnattede 1 nat
Beds were lovely and comfy, breakfast was expensive for what it was. Pool area basic but pleasant. Room spacious, 2 double beds. Location perfect and central
Beds were lovely and comfy, breakfast was expensive for what it was. Pool area basic but pleasant. Room spacious, 2 double beds. Location perfect and central
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Spisning
Morgenmaden er bredt anerkendt for sit udvalg og friskhed, herunder muligheder for diæter, men nogle fandt de varme retter lunkne, kaffen dårlig eller servicen langsom i travle perioder. Kvaliteten og pålideligheden af room service er blandet, og barpriserne kan virke høje.
Relaterede gæsteanmeldelser
6
Vanessa
24. nov. 2024
·
Overnattede 1 nat
Check-in was very smooth and our room was ready early which was great so we could shower after a 6 hour car journey and then head out to watch rugby. We waited for nearly an hour for our pre-booked table reservation but the food was good. Unfortunately been charged twice for dinner so need to call the hotel tomorrow. The spa facilities were extremely disappointing and desperately need upgrading.
Check-in was very smooth and our room was ready early which was great so we could shower after a 6 hour car journey and then head out to watch rugby. We waited for nearly an hour for our pre-booked table reservation but the food was good. Unfortunately been charged twice for dinner so need to call the hotel tomorrow. The spa facilities were extremely disappointing and desperately need upgrading.
6
anthea
26. nov. 2024
·
Overnattede 2 nætter
Absolutely lovely hotel rooms, very comfortable and quietly luxurious. The restaurant staff need to up their game though, not the friendliest most efficient service unfortunately-had to fight to get a table when it clearly wasn’t very busy. Eventually was able to sit down only because we pushed back.
Absolutely lovely hotel rooms, very comfortable and quietly luxurious. The restaurant staff need to up their game though, not the friendliest most efficient service unfortunately-had to fight to get a table when it clearly wasn’t very busy. Eventually was able to sit down only because we pushed back.
10
Michael
20. dec. 2024
·
Overnattede 1 nat
Lovely hotel but bar prices were overpriced
Lovely hotel but bar prices were overpriced
10
Richard
23. mar. 2025
·
Overnattede 2 nætter
Superb breakfast, lovely staff all helpful, nice and well presented
Superb breakfast, lovely staff all helpful, nice and well presented
2
Ragini
30. sep. 2024
·
Overnattede 3 nætter
It's a 3 star hotel at best. Pros - 1) Central location 2) Breakfast 3) Size of room and bathroom Cons - 1) Service - Literally have to call the reception and beg them to give you basic amenities like water, coffee, milk etc - No toilet rolls or mugs etc provided when the room is cleaned. You need to call reception for every little thing and continuously remind them. Then there is a chinese whisper game they play with the house keeping, so what you end up getting is anyone's guess. 2) Spoiled fruits at breakfast - while the hot food at breakfast is nice, the cut Fruits are spoiled. The melons had turned acidic and high and it takes forever for them to be replenished. - cutlery is not provided so you need to walk around the restaurant yourself asking for a fresh fork, a knife, a glass etc. - the coffee is undrinkable 3) Wierd client tell - a young girl around 12 was being harassed by a much older man in the jacuzzi. The mother had to intervene by including her older sons. It turned into a very heated screaming match where she and her family were made to feel unsafe. The mother had earlier asked me to accompany her to the jacuzzi as she didn't feel safe entering it with so many men in there. The entire pool area was full of quite intimating looking men. There need to be some security personnel in such areas. The whole experience even as a by stander was scary. In a nut shell - Not the kind of experience you expect at a 4 star hotel like the Hilton. I won't be returning
It's a 3 star hotel at best. Pros - 1) Central location 2) Breakfast 3) Size of room and bathroom Cons - 1) Service - Literally have to call the reception and beg them to give you basic amenities like water, coffee, milk etc - No toilet rolls or mugs etc provided when the room is cleaned. You need to call reception for every little thing and continuously remind them. Then there is a chinese whisper game they play with the house keeping, so what you end up getting is anyone's guess. 2) Spoiled fruits at breakfast - while the hot food at breakfast is nice, the cut Fruits are spoiled. The melons had turned acidic and high and it takes forever for them to be replenished. - cutlery is not provided so you need to walk around the restaurant yourself asking for a fresh fork, a knife, a glass etc. - the coffee is undrinkable 3) Wierd client tell - a young girl around 12 was being harassed by a much older man in the jacuzzi. The mother had to intervene by including her older sons. It turned into a very heated screaming match where she and her family were made to feel unsafe. The mother had earlier asked me to accompany her to the jacuzzi as she didn't feel safe entering it with so many men in there. The entire pool area was full of quite intimating looking men. There need to be some security personnel in such areas. The whole experience even as a by stander was scary. In a nut shell - Not the kind of experience you expect at a 4 star hotel like the Hilton. I won't be returning
8
Annette
13. aug. 2024
·
Overnattede 2 nætter
We stayed in a clean comfortable room with a view of the castle. As we were there for a concert the hotel was very busy and the service for dinner was very slow. The staff were very apologetic and said there were only two chefs on duty so maybe they should have foreseen the situation and had more people in. We thought the parking was vastly overpriced at £32.95 per night. This is the most expensive we have ever encountered at a hotel. The nightly room rate was also very expensive but this was no doubt due to the fact that Billy Joel was at the nearby Principality Stadium. On the whole we could not fault the attitude or helpfulness of the staff.
We stayed in a clean comfortable room with a view of the castle. As we were there for a concert the hotel was very busy and the service for dinner was very slow. The staff were very apologetic and said there were only two chefs on duty so maybe they should have foreseen the situation and had more people in. We thought the parking was vastly overpriced at £32.95 per night. This is the most expensive we have ever encountered at a hotel. The nightly room rate was also very expensive but this was no doubt due to the fact that Billy Joel was at the nearby Principality Stadium. On the whole we could not fault the attitude or helpfulness of the staff.
10
Sarah
2. sep. 2025
·
Overnattede 1 nat
It was in a brilliant position, the hotel & facilities were fab! We only had breakfast but the choice was brilliant, everything was being constantly filled up. All food to a high standard. Would definitely recommend.
It was in a brilliant position, the hotel & facilities were fab! We only had breakfast but the choice was brilliant, everything was being constantly filled up. All food to a high standard. Would definitely recommend.
8
Robert
29. okt. 2023
·
Overnattede 1 nat
Refurbished rooms are a big improvement with large showers replacing baths, although pressure and temperature could be better. Great location for the city and University, pleasant bar, and they have their own parking nearby. BUT Breakfast in Graze restaurant- yuk. Food not great but the big failing is cleanliness - tables not properly cleaned with crumbs from the last customer left on the (sticky) table top, cutlery not used by one diner is left on the table for the next, and dirty plates stacked among the clean. It would be poor for a £100 a night hotel but this place is well north of £200 a night- it’s not good enough.
Refurbished rooms are a big improvement with large showers replacing baths, although pressure and temperature could be better. Great location for the city and University, pleasant bar, and they have their own parking nearby. BUT Breakfast in Graze restaurant- yuk. Food not great but the big failing is cleanliness - tables not properly cleaned with crumbs from the last customer left on the (sticky) table top, cutlery not used by one diner is left on the table for the next, and dirty plates stacked among the clean. It would be poor for a £100 a night hotel but this place is well north of £200 a night- it’s not good enough.
10
Anthony
7. jan. 2025
·
Overnattede 1 nat
The room was good but the buffet breakfast was nothing special.nice breakfast area, but hot food was not hot.
The room was good but the buffet breakfast was nothing special.nice breakfast area, but hot food was not hot.
8
Emma
8. apr. 2023
·
Overnattede 1 nat
Loved: Service: fabulous Room: appeared to be refurbished, lovely room, smart, comfy large bed. Breakfast: best we’ve had, loads of choice, excellent quality. Bar: nice decor and ambience. Didn’t love: Room: no plug point near a mirror so difficult to dry hair etc. No phone so couldn’t call for an ironing board when needed or room service. Details on sheet when checking in gave a dial code but couldn’t use. No mini fridge. Health Club: real let down. Tiny for the size of the hotel, very run down, changing rooms tiny, only a few showers. Not the cleanest in the changing rooms. Needs a refurb. Overall, if you don’t want to use the health club I’d say a solid 8/10, but if you want those facilities, 6.5/10. We had a really good sleep, really special is comfy bed and breakfast was really lovely.
Loved: Service: fabulous Room: appeared to be refurbished, lovely room, smart, comfy large bed. Breakfast: best we’ve had, loads of choice, excellent quality. Bar: nice decor and ambience. Didn’t love: Room: no plug point near a mirror so difficult to dry hair etc. No phone so couldn’t call for an ironing board when needed or room service. Details on sheet when checking in gave a dial code but couldn’t use. No mini fridge. Health Club: real let down. Tiny for the size of the hotel, very run down, changing rooms tiny, only a few showers. Not the cleanest in the changing rooms. Needs a refurb. Overall, if you don’t want to use the health club I’d say a solid 8/10, but if you want those facilities, 6.5/10. We had a really good sleep, really special is comfy bed and breakfast was really lovely.
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4
Stephanie
8. okt. 2024
·
Overnattede 3 nætter
Hotellet og personalet var som sådan fint nok, men det var meget slidt, hvilket også gør det svært at holde helt rent. Der var synligt meget jord og snavs i poolen, og badefaciliteterne var ikke den standard man forestiller sig Hilton. På værelsets okay store badeværelse var der blevet placeret en meget stor søjle midt i rummet, som gjorde at man ikke kunne sidde lige på toilettet, da ens ben ikke kunne være der for den. Hvis man vælger Hilton i Cardiff skal man ikke forvente en særlig høj standard desværre.
Hotellet og personalet var som sådan fint nok, men det var meget slidt, hvilket også gør det svært at holde helt rent. Der var synligt meget jord og snavs i poolen, og badefaciliteterne var ikke den standard man forestiller sig Hilton. På værelsets okay store badeværelse var der blevet placeret en meget stor søjle midt i rummet, som gjorde at man ikke kunne sidde lige på toilettet, da ens ben ikke kunne være der for den. Hvis man vælger Hilton i Cardiff skal man ikke forvente en særlig høj standard desværre.
4
Marit
for 6 dage siden
·
Overnattede 2 nætter
En av to heiser virket på en uke. I tillegg har ikke personalet i resepsjonen nok informasjon om sitt eget joislutets
En av to heiser virket på en uke. I tillegg har ikke personalet i resepsjonen nok informasjon om sitt eget joislutets
8
Adi
sidste uge
·
Overnattede 2 nætter
Apart from the lift issues, hotel was nice, comfortable, breakfast was amazing and location was very good. Spent 2 nights.
Apart from the lift issues, hotel was nice, comfortable, breakfast was amazing and location was very good. Spent 2 nights.
2
Jacob
for 2 uger siden
·
Overnattede 2 nætter
Having stayed here several times before, I was looking forward to returning. Unfortunately, this visit was dreadful. At check-in, I was twice assured breakfast was included with my Hotels.com Gold membership. The next morning, I was told to pay. None of the lifts worked throughout my two-night stay. My first room had no natural light, just a sealed window overlooking an indoor bar courtyard. After requesting a change, I was moved to an accessible room opposite the fitness club, with constant noise from early morning. An adjoining door meant I could hear everything from the neighbouring room. The room itself was appalling: peeling wallpaper, a hole in the wall, filthy carpet, a towel rail falling off, and a bedside lamp held together with electrical tape. The bathroom stank of sewage, making sleep difficult, and the shower was at armpit height due to it being for wheelchair users, and the water went all over the bathroom as a result. I can provide photos. On the second day, my room key stopped working, requiring yet another trip up and down the stairs. After being woken early again on Saturday by the fitness club, I tried the sauna, only to discover a £5 entry charge. The lockers also required guests to bring their own padlocks! I left more exhausted than when I arrived. A completely unacceptable experience, especially as a returning guest. I expect a refund and would like management to contact me directly.
Having stayed here several times before, I was looking forward to returning. Unfortunately, this visit was dreadful. At check-in, I was twice assured breakfast was included with my Hotels.com Gold membership. The next morning, I was told to pay. None of the lifts worked throughout my two-night stay. My first room had no natural light, just a sealed window overlooking an indoor bar courtyard. After requesting a change, I was moved to an accessible room opposite the fitness club, with constant noise from early morning. An adjoining door meant I could hear everything from the neighbouring room. The room itself was appalling: peeling wallpaper, a hole in the wall, filthy carpet, a towel rail falling off, and a bedside lamp held together with electrical tape. The bathroom stank of sewage, making sleep difficult, and the shower was at armpit height due to it being for wheelchair users, and the water went all over the bathroom as a result. I can provide photos. On the second day, my room key stopped working, requiring yet another trip up and down the stairs. After being woken early again on Saturday by the fitness club, I tried the sauna, only to discover a £5 entry charge. The lockers also required guests to bring their own padlocks! I left more exhausted than when I arrived. A completely unacceptable experience, especially as a returning guest. I expect a refund and would like management to contact me directly.
8
Tom
for 2 uger siden
·
Overnattede 1 nat
The lift was broken so it was a nightmare waiting or using the stairs! Clean, tidy and everything needed - the gym was also great. Would prefer a bottle of water in the room rather than water in the lobby but small feedback
The lift was broken so it was a nightmare waiting or using the stairs! Clean, tidy and everything needed - the gym was also great. Would prefer a bottle of water in the room rather than water in the lobby but small feedback
Overnatningsstedets retninglinjer
Indtjekningsanvisninger
Alt hvad du behøver at vide for et problemfrit check-in.
Indtjekning
Udtjekning
Indtjekning fra 16:00
Før 12:00
Godt at vide
Yderligere politikker og oplysninger om denne ejendom.
Valgfrie tilvalg
Yderligere betalte tjenesteydelser du kan anmode om.
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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-10-19: NO DATA
- 2026-10-20: 255.26584945428468USD
- 2026-10-21: 414.15340525161747USD
- 2026-10-22: 248.53685547099306USD
- 2026-10-23: 158.17331767640687USD
- 2026-10-24: 241.55600425352478USD
- 2026-10-25: 110.4596441295166USD
- 2026-10-26: 119.41762690203095USD
- 2026-10-27: 161.64302508441162USD
- 2026-10-28: 193.26878442027282USD
- 2026-10-29: 138.1300864517746USD
- 2026-10-30: 167.6640015479889USD
- 2026-10-31: 203.55589375USD
- 2026-11-01: 119.7301735554657USD
- 2026-11-02: 153.1475003135376USD
- 2026-11-03: 323.3747837034607USD
- 2026-11-04: 226.2221879937744USD
- 2026-11-05: 125.11500357778931USD
- 2026-11-06: 233.84951904789736USD
- 2026-11-07: 653.1152131602173USD
- 2026-11-08: 170.60968756632997USD
- 2026-11-09: 118.0968715946579USD
- 2026-11-10: 222.23757588989258USD
- 2026-11-11: 201.56806036174012USD
- 2026-11-12: 116.7428112226715USD
- 2026-11-13: 278.2925272889099USD
- 2026-11-14: 417.4638275679932USD
- 2026-11-15: 111.09876377823639USD
- 2026-11-16: 179.61209708441163USD
- 2026-11-17: 394.4271419341736USD
- 2026-11-18: 267.2797668343811USD
- 2026-11-19: 211.55212530627443USD
- 2026-11-20: 215.2294431376343USD
- 2026-11-21: 716.8007344387818USD
- 2026-11-22: 136.12777260063936USD
- 2026-11-23: 143.13588821625518USD
- 2026-11-24: 230.2268328326874USD
- 2026-11-25: 226.23219579296875USD
- 2026-11-26: 162.1579297802887USD
- 2026-11-27: 204.1966670847168USD
- 2026-11-28: 241.4930956390686USD
- 2026-11-29: 105.7592173336029USD
- 2026-11-30: 128.72594262459566USD
- 2026-12-01: 282.82690001942444USD
- 2026-12-02: 173.17070737145997USD
- 2026-12-03: 138.16012698600008USD
- 2026-12-04: 315.3354706280518USD
- 2026-12-05: 429.11266591720585USD
- 2026-12-06: 122.41924692134857USD
- 2026-12-07: 361.3888262973023USD
- 2026-12-08: 327.33938020895386USD
- 2026-12-09: 543.8788853890686USD
- 2026-12-10: NO DATA
- 2026-12-11: NO DATA
- 2026-12-12: 716.8007344387818USD
- 2026-12-13: 111.09876377823639USD
- 2026-12-14: 128.72594262459566USD
- 2026-12-15: 207.55400952813721USD
- 2026-12-16: 214.2182784128723USD
- 2026-12-17: 107.104135306839USD
- 2026-12-18: 202.59900077189636USD
- 2026-12-19: 182.18113683821107USD
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort, debetkort og kontanter
- Betaling uden kontanter er tilgængelig
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer røgalarm
- Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til CleanStay (Hilton)
- Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
- Poolen er tilgængelig fra kl. 07.00 til kl. 20.00.
- Reservationer er påkrævet for massagebehandlinger og spabehandlinger. Reservationer kan foretages ved at tage kontakt til dette hotel inden ankomst via kontaktoplysningerne i reservationsbekræftelsen.
- Børn i alderen 10 år eller derunder kan overnatte gratis på deres forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
- Kun registrerede gæster kan opholde sig på værelserne.
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Det er ikke nødvendigt at have en bil for at komme til og fra dette overnatningssted.
- Der er mulighed for kontaktløs betaling for alle transaktioner og gæster kan få adgang til deres værelser med en mobilenhed.
- Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
- Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt).
- Gebyr for takeawaymorgenmad: 19.95 GBP pr. person (cirkapriser)
- Gebyr for trådløst internet på værelset: 15 GBP pr. dag (priserne kan variere)
- Gebyr for internetforbindelse via kabel på værelset: 15.00 GBP pr. dag (priserne kan variere)
- Gebyr for internetforbindelse via kabel på fællesområder: 15 GBP pr. dag (priserne kan variere)
- Tillægsgebyr for kæledyr: GBP 35.00 pr. enhed pr. ophold
- Der opkræves ikke gebyrer for servicedyr
- Der opkræves et tillægsgebyr for sen udtjekning
- Gebyr for ekstra seng: 25.0 GBP pr. dag
- Gebyr for brug af pool: 5 GBP pr. person pr. dag
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Sauna
Vaskeservice
Elevator
Flersproget personale
Sikkerhedsboks
Mødelokaler
Generelt
Sauna
Damprum
Breakfast Available (surcharge)
Children's Games
Legetøj til børn
Handrails in Stairways
Pool Hoist (on site)
Smoke-Free Property
Stair-Free Path to Entrance
Water Dispenser
Wheelchair Accessible (Limited)
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Wheelchair-Accessible Spa
Parkering
Offsite Parking Discounted Rates Available
Internet
Gratis wi-fi
Internet (Wired) (surcharge)
Serviceydelser
Elevator
Flersproget personale
Sikkerhedsboks
Mødelokaler
Vaskeservice
Dansesal
Opbevaring af bagage
Ekspres check-in/check-out
24-Hour Front Desk
Banquet Hall
Conference Space
Lifeguard (on site)
Wedding Services
Well-Lit Path to Entrance
Aktiviteter
Golfbane (i nærheden)
Fitness Center (24-hour)
Parking (Bicycle)
Health Club
Spa Services (on site)
Spa Treatment Room (s)
Television in Common Areas