Manor Hotel Solihull, BW Signature Collection
145 USD
/natt
Gj.snitt. for september
Velg datoer for å se priser og tilgjengelighet
145 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På Manor Hotel Solihull, BW Signature Collection er prisen per natt i gjennomsnitt 79 USD i den billigste måneden (august) og 145 USD i den dyreste måneden (september), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 105 USD |
| februar | 106 USD |
| mars | 133 USD |
| april | 132 USD |
| mai | 113 USD |
| juni | 126 USD |
| juli | 95 USD |
| august | 79 USD |
| september | 145 USD |
| oktober | 125 USD |
| november | 141 USD |
| desember | 92 USD |
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sep · 145 USD
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Dyreste: september (ca. 145 USD)
Billigste: august (ca. 79 USD)
Om denne eiendommen
Nyt utsikten fra en terrasse og en hage og dra nytte av fasiliteter som wi-fi (inkludert). Dette hotellet har dessuten concierge-tjenester, bryllupstjenester og bankettsal.
Fasiliteter
Nyt utsikten fra en terrasse og en hage og dra nytte av fasiliteter som wi-fi (inkludert). Dette hotellet har dessuten concierge-tjenester, bryllupstjenester og bankettsal.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet et forretningssenter, hurtigutsjekking og en døgnåpen resepsjon. Gjestene tilbys ubetjent parkering (inkludert) på stedet.
Servering
Smak på britiske retter på Marco's Steakhouse, en steakhouse-restaurant med en bar/lounge, eller bli på rommet og benytt deg av romservice (på fastsatte tidspunkter). Engelsk frokost serveres fra kl. 06.30 til kl. 09.30 på hverdagene og fra kl. 07.30 til kl. 10.30 i helgene, mot et tillegg.
Rom
Overnatt i et av de 112 gjesterommene, som har plasma-TV. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med parabol-TV. Rommene har privat bad med kombinert dusj/badekar, toalettartikler (inkludert) og hårføner. Rommet har telefon, samt safe og skrivebord.
Beliggenhet
Velger du Manor Hotel Solihull, BW Signature Collection i Solihull (Meriden) som overnattingssted, vil du ha mindre enn 10 minutter å kjøre til National Exhibition Centre og Nasjonalt motorsykkelmuseum. Dette hotellet ligger 16,2 mi (26,1 km) unna Utilita Arena Birmingham og 8,8 mi (14,2 km) unna Coventry Building Society Arena.
Hva finnes i nærheten
Heart of England Events Centre(3 miles)
Nasjonalt motorsykkelmuseum(3.2 miles)
Santai Spa(3.9 miles)
The Vox Conference Centre(4 miles)
Resorts World Birmingham(4 miles)
Bp pulse LIVE(4.1 miles)
Birmingham Business Park(4.1 miles)
Pendigo Lake(4.1 miles)
National Exhibition Centre(4.4 miles)
SkyDome Arena(6.3 miles)
Planet Ice Coventry(6.3 miles)
Coventry transportmuseum(6.4 miles)
Coventry University (universitet)(6.9 miles)
Kenilworth slott(7 miles)
Coventry Cathedral (katedral)(7 miles)
Birmingham flyplass (BHX)(4.8 miles)
East Midlands flyplass (EMA)(39 miles)
Parkering
Restaurant
Rom for ikke-røykere
Forretningssenter
Romservice
Renseri
Beliggenhet
Main Road, Meridan, England, Storbritannia
Heart of England Events Centre (3 miles)
Nasjonalt motorsykkelmuseum (3.2 miles)
Santai Spa (3.9 miles)
The Vox Conference Centre (4 miles)
Resorts World Birmingham (4 miles)
Bp pulse LIVE (4.1 miles)
Gjesteomtaler
8
Veldig bra
basert på 1 757 verifiserte omtaler
Hvem bor her?
Business
29%
Par
43%
Familie
14%
Grupper
9%
Alene
2%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På Manor Hotel Solihull, BW Signature Collection fremhever reisende ofte vennlig personale, rene og komfortable rom, og en praktisk beliggenhet for NEC, flyplassen og nærliggende attraksjoner, med rikelig med parkering med port og en livlig atmosfære i bar- og restaurantområdet.
Les merVar dette til hjelp?
Hva gjestene synes
På Manor Hotel Solihull, BW Signature Collection fremhever reisende ofte vennlig personale, rene og komfortable rom, og en praktisk beliggenhet for NEC, flyplassen og nærliggende attraksjoner, med rikelig med parkering med port og en livlig atmosfære i bar- og restaurantområdet.
Frokosten og mange måltider får gode anmeldelser, men meningene om Marco Pierre White restaurant og bar er blandede. Vanlige problemer inkluderer utdaterte rom, ustabil Wi-Fi eller mobilsignal på rommet, og tilbakevendende problemer med vanntrykk eller varmtvann. Servicen er ofte hyggelig, men det rapporteres om treg eller ustabil respons, støy fra arrangementer og sporadiske sikkerhetshendelser på parkeringsplassen. Forvent et praktisk og prisgunstig opphold med styrker i beliggenhet og gjestfrihet, men med noen svakheter i infrastrukturen.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Sikker parkering med port blir ofte satt pris på, og det finnes en bar og restaurant på stedet. Noen anmeldelser rapporterer om sikkerhetshendelser på parkeringsplassen.
Relaterte gjesteomtaler
6
Rodney
14. okt. 2024
·
Overnattet 1 natt
For the most part our stay was very good..We were staying at the Best Western Manor Hotel whilst attending the Grand Design 25th Anniversary Show at the NEC. The room was very good, the reception staff were a bit sedate, I think because they had 2 weddings on and were busy. The Restaurant was very good, a beatiful meal & great staff. Great comfy bed. Slept like a log. The absolute downside was that when I got up, washed and sorted I found that my car had been stolen from the hotel car park. The reception manager wasn't overly helpful (3 times asked if he'd looked at the CCTV only to be told he'd been too busy) but we'd clearly watched him sat doing nothing. Such a shame & still a week later not been in touch. The hotel had CCTV and a hydraulic bollard for the car park yet still car stolen. I hold Best Western responsible for the theft of my car as much as the thieves themselves.
For the most part our stay was very good..We were staying at the Best Western Manor Hotel whilst attending the Grand Design 25th Anniversary Show at the NEC. The room was very good, the reception staff were a bit sedate, I think because they had 2 weddings on and were busy. The Restaurant was very good, a beatiful meal & great staff. Great comfy bed. Slept like a log. The absolute downside was that when I got up, washed and sorted I found that my car had been stolen from the hotel car park. The reception manager wasn't overly helpful (3 times asked if he'd looked at the CCTV only to be told he'd been too busy) but we'd clearly watched him sat doing nothing. Such a shame & still a week later not been in touch. The hotel had CCTV and a hydraulic bollard for the car park yet still car stolen. I hold Best Western responsible for the theft of my car as much as the thieves themselves.
10
Malcolm
4. des. 2025
·
Overnattet 1 natt
Gated parking to the rear of the hotel appreciated Friendly and professional staff at the front desk and restaurant.
Gated parking to the rear of the hotel appreciated Friendly and professional staff at the front desk and restaurant.
10
Joanne
18. des. 2025
·
Overnattet 1 natt
Secure parking behind gates, quick check in, comfortable bed, room had good tea/coffee selection and bathroom toiletries, breakfast was very nice.
Secure parking behind gates, quick check in, comfortable bed, room had good tea/coffee selection and bathroom toiletries, breakfast was very nice.
10
Dana
27. mars 2023
·
Overnattet 3 netter
We’ve been staying here twice a year for about 5 years now, and wholeheartedly recommend it. Always impeccably clean, it has a lovely decor, huge car park, knowledgeable and friendly smile, and it is perfectly positioned to get to the NEC, which is why we use it.
We’ve been staying here twice a year for about 5 years now, and wholeheartedly recommend it. Always impeccably clean, it has a lovely decor, huge car park, knowledgeable and friendly smile, and it is perfectly positioned to get to the NEC, which is why we use it.
10
Stephen
8. nov. 2025
·
Overnattet 1 natt
Easy and secure car parking, lovely rooms and great staff. The Bar is reasonable priced with a good selection of beverages. Like many hotels now they don't provide bottle of water in the rooms which is a shame.
Easy and secure car parking, lovely rooms and great staff. The Bar is reasonable priced with a good selection of beverages. Like many hotels now they don't provide bottle of water in the rooms which is a shame.
10
Richard
29. okt. 2025
·
Overnattet 1 natt
Very nice hotel rooms large and clean safe parking great for NEC or airport
Very nice hotel rooms large and clean safe parking great for NEC or airport
10
Anupom
21. sep. 2024
·
Overnattet 1 natt
Fantastic hotel, we stayed here to attend an event at the NEC which is only a short drive away so very handy for that. The hotel itself looks great inside and out, room was clean, comfortable, and very spacious. Breakfast was a buffet and was good. Plenty of onsite parking as well. Can't really fault it, recommended!
Fantastic hotel, we stayed here to attend an event at the NEC which is only a short drive away so very handy for that. The hotel itself looks great inside and out, room was clean, comfortable, and very spacious. Breakfast was a buffet and was good. Plenty of onsite parking as well. Can't really fault it, recommended!
8
Marc
18. des. 2025
·
Overnattet 1 natt
Parking v secure behind a locked gate. Room was clean, bathroom was clean. Not 5*, but very nice. Bar was shut when we got back from works party, which was fair enough at 1.30!
Parking v secure behind a locked gate. Room was clean, bathroom was clean. Not 5*, but very nice. Bar was shut when we got back from works party, which was fair enough at 1.30!
2
Alison
7. feb. 2025
·
Overnattet 1 natt
One of the vehicles was broken into and items stolen, whilst the hotel did see the the vehicle being tampered with (8PM) they failed to tell us of the incident.
One of the vehicles was broken into and items stolen, whilst the hotel did see the the vehicle being tampered with (8PM) they failed to tell us of the incident.
10
Thomas
8. aug. 2024
·
Overnattet 1 natt
Very nice restaurant and bar. Room somewhat aged but comfortable and well maintained. Close to Birmingham and Coventry. Plenty of free parking.
Very nice restaurant and bar. Room somewhat aged but comfortable and well maintained. Close to Birmingham and Coventry. Plenty of free parking.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Mange gjester synes rommene og fellesområdene er rene, men tilbakemeldingene er varierende: noen rapporterte flekkete eller luktende tepper, urene senger, manglende håndklær eller skadedyr.
Relaterte gjesteomtaler
10
Theresa
31. okt. 2025
·
Overnattet 1 natt
friendly staff, clean comfortable room
friendly staff, clean comfortable room
6
Dorothy
31. juli 2025
·
Overnattet 1 natt
Beautiful lobby and restaurants with amazing food. I would rate the lobby and restaurants 5 stars. However, the rooms were a bit disappointing. Our double room was actually two single beds pushed together, and the beds kept shifting — it was a terrible experience trying to sleep comfortably. The toilet in my room didn’t flush properly, and the carpet was dirty and had an unpleasant smell. The windows also don’t open fully, which made it feel stuffy. While the reception and restaurant areas were outstanding, the rooms were a big letdown.
Beautiful lobby and restaurants with amazing food. I would rate the lobby and restaurants 5 stars. However, the rooms were a bit disappointing. Our double room was actually two single beds pushed together, and the beds kept shifting — it was a terrible experience trying to sleep comfortably. The toilet in my room didn’t flush properly, and the carpet was dirty and had an unpleasant smell. The windows also don’t open fully, which made it feel stuffy. While the reception and restaurant areas were outstanding, the rooms were a big letdown.
4
Kevin
6. jan. 2025
·
Overnattet 1 natt
Very poor overall with a dirty stained mattress smelling of urine
Very poor overall with a dirty stained mattress smelling of urine
8
Tracy
13. okt. 2025
·
Overnattet 2 netter
Staff were very polite when checking in and checking out. Room was very clean and tidy. Would definitely stay there again
Staff were very polite when checking in and checking out. Room was very clean and tidy. Would definitely stay there again
4
Lorraine
11. okt. 2024
·
Overnattet 2 netter
Firstly I must say my rating is because the negatives out way the positives. We did meet with a few amazing staff here and I can’t commend Clair on reception and the lovely lady who brought us room service , you are a true asset to the hotel. Sadly the other encounters we’d not good. Having an ankle injury I asked where the lifts were to avoid the stairs to our room, I was told by the member of staff on reception at night check in the hotel did not have lifts, I reiterated my pain and struggle with my ankle and he said the stairs were the only option,- and n check out with a manger sadly I found not only was there a lift, I should have been offered a change of room, Where my access could have been far easily reached. Secondly on arrival to breakfast it was assumed there were 4 of us, I only booked for three, this did not sit well with me and I knew there would be something come of it, on checkout I was given a bill for just under £200 , so once I questioned this as everything was paid on arrival , it turned out I was charged for another room, this was quickly sorted out. On one of the beds we had black bugs, just a few but a few to many for me this was only noticed on the morning of check out , & one of my party had been itchy after the first nights sleep from the same bed in the family room. Small things also, not enough towels, phone didn’t work to use room service and on reporting from my mobile it was deemed a “dodgy phone” with no offer of assistance…………………
Firstly I must say my rating is because the negatives out way the positives. We did meet with a few amazing staff here and I can’t commend Clair on reception and the lovely lady who brought us room service , you are a true asset to the hotel. Sadly the other encounters we’d not good. Having an ankle injury I asked where the lifts were to avoid the stairs to our room, I was told by the member of staff on reception at night check in the hotel did not have lifts, I reiterated my pain and struggle with my ankle and he said the stairs were the only option,- and n check out with a manger sadly I found not only was there a lift, I should have been offered a change of room, Where my access could have been far easily reached. Secondly on arrival to breakfast it was assumed there were 4 of us, I only booked for three, this did not sit well with me and I knew there would be something come of it, on checkout I was given a bill for just under £200 , so once I questioned this as everything was paid on arrival , it turned out I was charged for another room, this was quickly sorted out. On one of the beds we had black bugs, just a few but a few to many for me this was only noticed on the morning of check out , & one of my party had been itchy after the first nights sleep from the same bed in the family room. Small things also, not enough towels, phone didn’t work to use room service and on reporting from my mobile it was deemed a “dodgy phone” with no offer of assistance…………………
10
Christine
11. sep. 2023
·
Overnattet 1 natt
Great stay with excellent staff. Sadly tv wasn’t working in our room but after a few tries to solve the problem,’it was Replaced. Unfortunately a smelly shower curtain.
Great stay with excellent staff. Sadly tv wasn’t working in our room but after a few tries to solve the problem,’it was Replaced. Unfortunately a smelly shower curtain.
10
Michael
16. nov. 2025
·
Overnattet 1 natt
What a lovely hotel. A warm greeting at reception. The room was clean and fresh, with tea/coffee provided. Plenty of parking and it’s a good place for exploring the surrounding area and getting to a variety of venues.
What a lovely hotel. A warm greeting at reception. The room was clean and fresh, with tea/coffee provided. Plenty of parking and it’s a good place for exploring the surrounding area and getting to a variety of venues.
6
Kelly
6. juli 2025
·
Overnattet 1 natt
We checked out and I informed the receptionist that the pressure in the shower was very poor and cold water, the bathroom hot tap was spluttering for 30 seconds before running properly and also there was an old toilet roll on the floor in the bathroom when we went in. My partner has also informed me that the sash window was broken- the cord was snapped and hanging down.
We checked out and I informed the receptionist that the pressure in the shower was very poor and cold water, the bathroom hot tap was spluttering for 30 seconds before running properly and also there was an old toilet roll on the floor in the bathroom when we went in. My partner has also informed me that the sash window was broken- the cord was snapped and hanging down.
8
Marc
18. des. 2025
·
Overnattet 1 natt
Parking v secure behind a locked gate. Room was clean, bathroom was clean. Not 5*, but very nice. Bar was shut when we got back from works party, which was fair enough at 1.30!
Parking v secure behind a locked gate. Room was clean, bathroom was clean. Not 5*, but very nice. Bar was shut when we got back from works party, which was fair enough at 1.30!
6
Lisa
1. juni 2025
·
Overnattet 1 natt
Staff very nice, particularly Will on reception. Room was overall clean but the sheets were not.
Staff very nice, particularly Will on reception. Room was overall clean but the sheets were not.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene er generelt romslige og komfortable, men utdaterte, med små vedlikeholdsproblemer som raslende vinduer, støyende ovner, begrensede stikkontakter/USB-porter og enkle TV-er. Vanlige problemer inkluderer ustabil Wi-Fi/mobilsignal på rommet og varierende vanntrykk eller temperatur i dusjen, samt sporadisk støy fra arrangementer eller i korridorene.
Relaterte gjesteomtaler
6
ROBERT
13. juni 2025
·
Overnattet 1 natt
Generally OK but this hotel lets itself down in minor details. Clearly has a considerable business clientele but no USB points in room and to plug anything in next to bed you had to disconnect bedside lamp. Internet seemed very erratic and could not get a O2 signal at all. Car park very full more or less all the time and as we came and went often difficult to find a space.
Generally OK but this hotel lets itself down in minor details. Clearly has a considerable business clientele but no USB points in room and to plug anything in next to bed you had to disconnect bedside lamp. Internet seemed very erratic and could not get a O2 signal at all. Car park very full more or less all the time and as we came and went often difficult to find a space.
6
Paul
24. apr. 2025
·
Overnattet 1 natt
Reception area looks nice and modern but the rooms are very dated
Reception area looks nice and modern but the rooms are very dated
8
martin
27. juli 2023
·
Overnattet 1 natt
Lack of decent WIFI lets the place down. Would have been wonderful.
Lack of decent WIFI lets the place down. Would have been wonderful.
8
Philip
8. mai 2025
·
Overnattet 2 netter
I have stayed in this hotel more than 50 times. The staff are excellent as is the food. However they really need to address the issues with the shower pressure and temperature. Every time I stay I hear the same problems and colleagues also complain. The next time we stay, same problem. It is not acceptable for anyone to leave for work having not showered properly. The basin water is fine so clearly a problem elsewhere particularly on the higher floors.
I have stayed in this hotel more than 50 times. The staff are excellent as is the food. However they really need to address the issues with the shower pressure and temperature. Every time I stay I hear the same problems and colleagues also complain. The next time we stay, same problem. It is not acceptable for anyone to leave for work having not showered properly. The basin water is fine so clearly a problem elsewhere particularly on the higher floors.
8
Roz
5. aug. 2023
·
Overnattet 2 netter
Hotel room was good, but the Poor wifi and poor Vodafone signal was rather annoying as we rely so much on connecting to the internet for information and booking events.
Hotel room was good, but the Poor wifi and poor Vodafone signal was rather annoying as we rely so much on connecting to the internet for information and booking events.
8
Graham
20. aug. 2023
·
Overnattet 1 natt
Everything was great but the rooms were dated and in need of a refresh. TV was not smart, WiFi rubbish in room, no fridge, no tea or coffee stuff and wallpaper coming away from the wall. However, the rest of the communal spaces in the hotel were really nice. The service was friendly and helpful. So I don't think it's a 4 star but if they renewed the rooms it would be.
Everything was great but the rooms were dated and in need of a refresh. TV was not smart, WiFi rubbish in room, no fridge, no tea or coffee stuff and wallpaper coming away from the wall. However, the rest of the communal spaces in the hotel were really nice. The service was friendly and helpful. So I don't think it's a 4 star but if they renewed the rooms it would be.
8
Martin
23. nov. 2024
·
Overnattet 2 netter
The windows were the old sash type and rattled in the wind. We had to stuff tissue into the gap to stop them rattling. The towel rail and bathroom fan were not working. Overall we had a comfortable stay and we would stay again. The issues highlighted were minor and did not detract from our stay. I notified the receptionist upon checkout of the issues and she said she would inform maintenance. I feel the issues were easily rectified and had not been done as no one had notified them of the faults previously. Overall a very nice stay.
The windows were the old sash type and rattled in the wind. We had to stuff tissue into the gap to stop them rattling. The towel rail and bathroom fan were not working. Overall we had a comfortable stay and we would stay again. The issues highlighted were minor and did not detract from our stay. I notified the receptionist upon checkout of the issues and she said she would inform maintenance. I feel the issues were easily rectified and had not been done as no one had notified them of the faults previously. Overall a very nice stay.
10
Maria
16. juli 2025
·
Overnattet 1 natt
Great property. A little dated in bedrooms but very clean nonetheless. Will definitely stay again!
Great property. A little dated in bedrooms but very clean nonetheless. Will definitely stay again!
4
Peter
17. mai 2024
·
Overnattet 2 netter
Where to start? If you are here for business the be warned, the WiFi is non-existent & when queried with the staff it was because they are "out in the sticks"...but advertise themselves as close to NEC (4 miles) so hardly "in the sticks". If you need to be somewhere on the day of check-out you might want to time your exit. Waited in a queue for over 25 minutes just to check-out. The corridors have a damp musty smell & the shower in my room ran a trickle in the morning, probably due to everyone else showing at the same time. They need to sort out the water pressure. Good array on offer for breakfast BUT the bacon, sausage & black pudding were only cooked on one side!! None of the staff seemed empathetic to any of the above when politely mentioned and it certainly didn't seem like any of the above would be rectified. It was almost like they'd heard it all before!!
Where to start? If you are here for business the be warned, the WiFi is non-existent & when queried with the staff it was because they are "out in the sticks"...but advertise themselves as close to NEC (4 miles) so hardly "in the sticks". If you need to be somewhere on the day of check-out you might want to time your exit. Waited in a queue for over 25 minutes just to check-out. The corridors have a damp musty smell & the shower in my room ran a trickle in the morning, probably due to everyone else showing at the same time. They need to sort out the water pressure. Good array on offer for breakfast BUT the bacon, sausage & black pudding were only cooked on one side!! None of the staff seemed empathetic to any of the above when politely mentioned and it certainly didn't seem like any of the above would be rectified. It was almost like they'd heard it all before!!
6
Steven
25. nov. 2024
·
Overnattet 1 natt
The room we had was dated in terms of furnishings and decor. It was also noisy, located next to the car park. The heater in the room was noisy during the night. The restaurant and bar area are quite modern. Breakfast was ok but busy and the buffet area is cramped. Wouldn’t stay again.
The room we had was dated in terms of furnishings and decor. It was also noisy, located next to the car park. The heater in the room was noisy during the night. The restaurant and bar area are quite modern. Breakfast was ok but busy and the buffet area is cramped. Wouldn’t stay again.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Service
Mange roser vennlig og hjelpsomt personale og smidig innsjekking, men servicen kan være varierende med rapporter om treg respons, overbooking, dårlig håndtering av problemer og sporadisk uhøflighet eller misforståelser.
Relaterte gjesteomtaler
2
K
25. mai 2024
·
Overnattet 2 netter
I have rarely had such a bad experience. The restaurant was closed when I needed to eat (no one bothered to tell me so I was a little stranded), there was a loud private event outside my room (no one bothered to inform me). I was strung along (by Dave) while no one dealt with it. I was jet lagged and needed a good night’s sleep. I was treated with nothing but contempt by the staff. They made it clear that they were more interested in the event going well than people being able to sleep. I suspect they made a good amount from the event, so who cares right? They finally told me that someone would give me compensation upon checkout. Yet again, the young man checking me out had heard nothing about it and appeared to not care at all. He took my email address and assured me someone would email me with compensation on the day. I have heard nothing. I heard a similar thing from other guests. These folks treat guests with contempt. They seem to genuinely not care and it shows. I stay in dozens of hotels each year. This is by far the worst experience and rudest staff I have encountered. The culture appears toxic.
I have rarely had such a bad experience. The restaurant was closed when I needed to eat (no one bothered to tell me so I was a little stranded), there was a loud private event outside my room (no one bothered to inform me). I was strung along (by Dave) while no one dealt with it. I was jet lagged and needed a good night’s sleep. I was treated with nothing but contempt by the staff. They made it clear that they were more interested in the event going well than people being able to sleep. I suspect they made a good amount from the event, so who cares right? They finally told me that someone would give me compensation upon checkout. Yet again, the young man checking me out had heard nothing about it and appeared to not care at all. He took my email address and assured me someone would email me with compensation on the day. I have heard nothing. I heard a similar thing from other guests. These folks treat guests with contempt. They seem to genuinely not care and it shows. I stay in dozens of hotels each year. This is by far the worst experience and rudest staff I have encountered. The culture appears toxic.
6
Rodney
14. okt. 2024
·
Overnattet 1 natt
For the most part our stay was very good..We were staying at the Best Western Manor Hotel whilst attending the Grand Design 25th Anniversary Show at the NEC. The room was very good, the reception staff were a bit sedate, I think because they had 2 weddings on and were busy. The Restaurant was very good, a beatiful meal & great staff. Great comfy bed. Slept like a log. The absolute downside was that when I got up, washed and sorted I found that my car had been stolen from the hotel car park. The reception manager wasn't overly helpful (3 times asked if he'd looked at the CCTV only to be told he'd been too busy) but we'd clearly watched him sat doing nothing. Such a shame & still a week later not been in touch. The hotel had CCTV and a hydraulic bollard for the car park yet still car stolen. I hold Best Western responsible for the theft of my car as much as the thieves themselves.
For the most part our stay was very good..We were staying at the Best Western Manor Hotel whilst attending the Grand Design 25th Anniversary Show at the NEC. The room was very good, the reception staff were a bit sedate, I think because they had 2 weddings on and were busy. The Restaurant was very good, a beatiful meal & great staff. Great comfy bed. Slept like a log. The absolute downside was that when I got up, washed and sorted I found that my car had been stolen from the hotel car park. The reception manager wasn't overly helpful (3 times asked if he'd looked at the CCTV only to be told he'd been too busy) but we'd clearly watched him sat doing nothing. Such a shame & still a week later not been in touch. The hotel had CCTV and a hydraulic bollard for the car park yet still car stolen. I hold Best Western responsible for the theft of my car as much as the thieves themselves.
6
Miss S B
10. mars 2024
·
Overnattet 1 natt
Receptionist was clearly put out by us checking in, so much so that all we got was a ‘yes’ when being greeted. I wasn’t expecting the red carpet but a ‘hello, how are you’ would have been nice. I was then told repeatedly that I’d not booked dinner vouchers, even though I had. Getting directions to our hotel rooms also proved challenging. The directions ‘just go up the stairs’. It turned out to be up the stairs and head to the end of the building with a few lefts and rights. Thank goodness we left our luggage in the car and found a closer entrance out the back. The rooms themselves were ok, a bit dated but really clean. Dinner at the restaurant was apparently ok. Sadly, I didn’t get to eat, sent the steak back twice. I asked for medium, I got rare. The second time I was given a very charred fillet but just as rare and the chef couldn’t have even been bothered to rest it. When telling the Manager, the response was ‘but he cooked it’. It did take absolutely ages for the food to come out, just under an hour. When it arrived, we were missing a side of chips and peppercorn sauce. 3 other tables arrived after us and were served before us plus we made sure to order before the large tables: the ticket must have gotten lost. The waiting staff were friendly but the site poorly managed. 2 staff asked if we were ready to order when we already had and then no one bothered to ask if we wanted more drinks.
Receptionist was clearly put out by us checking in, so much so that all we got was a ‘yes’ when being greeted. I wasn’t expecting the red carpet but a ‘hello, how are you’ would have been nice. I was then told repeatedly that I’d not booked dinner vouchers, even though I had. Getting directions to our hotel rooms also proved challenging. The directions ‘just go up the stairs’. It turned out to be up the stairs and head to the end of the building with a few lefts and rights. Thank goodness we left our luggage in the car and found a closer entrance out the back. The rooms themselves were ok, a bit dated but really clean. Dinner at the restaurant was apparently ok. Sadly, I didn’t get to eat, sent the steak back twice. I asked for medium, I got rare. The second time I was given a very charred fillet but just as rare and the chef couldn’t have even been bothered to rest it. When telling the Manager, the response was ‘but he cooked it’. It did take absolutely ages for the food to come out, just under an hour. When it arrived, we were missing a side of chips and peppercorn sauce. 3 other tables arrived after us and were served before us plus we made sure to order before the large tables: the ticket must have gotten lost. The waiting staff were friendly but the site poorly managed. 2 staff asked if we were ready to order when we already had and then no one bothered to ask if we wanted more drinks.
10
Malcolm
4. des. 2025
·
Overnattet 1 natt
Gated parking to the rear of the hotel appreciated Friendly and professional staff at the front desk and restaurant.
Gated parking to the rear of the hotel appreciated Friendly and professional staff at the front desk and restaurant.
8
Tracy
13. okt. 2025
·
Overnattet 2 netter
Staff were very polite when checking in and checking out. Room was very clean and tidy. Would definitely stay there again
Staff were very polite when checking in and checking out. Room was very clean and tidy. Would definitely stay there again
6
Lee
18. juni 2024
·
Overnattet 2 netter
Only fault is that a week later and my £50 deposit still not returned. Watch that.
Only fault is that a week later and my £50 deposit still not returned. Watch that.
4
J H
22. feb. 2024
·
Overnattet 1 natt
The hotel was overbooked. We arrived, as planned, at 10.30 pm. Took 15 minutes to be served. This was because they were trying to find accommodation for other guests that had been overbooked. They found us s room eventually, which had been refurbished, it smelled of paint, but at least we had a bed. The room was smart and well decorated, but there was no hot water to the hand basin, and no water at all to the bath and shower. The phone in the room didn't work. We went down for breakfast, and complained to front desk. We asked for access ti a room where we could shower. Reception told us they would sort it out while we had breakfast. It took a further 10 minutes after breakfast. The hotel sorted olit out in the end, but, not a good e experience.
The hotel was overbooked. We arrived, as planned, at 10.30 pm. Took 15 minutes to be served. This was because they were trying to find accommodation for other guests that had been overbooked. They found us s room eventually, which had been refurbished, it smelled of paint, but at least we had a bed. The room was smart and well decorated, but there was no hot water to the hand basin, and no water at all to the bath and shower. The phone in the room didn't work. We went down for breakfast, and complained to front desk. We asked for access ti a room where we could shower. Reception told us they would sort it out while we had breakfast. It took a further 10 minutes after breakfast. The hotel sorted olit out in the end, but, not a good e experience.
8
Jordan
30. sep. 2025
·
Overnattet 2 netter
Excellent hotel with excellent staff!
Excellent hotel with excellent staff!
8
Valentin
12. juli 2024
·
Overnattet 4 netter
The hotel is nice so is the restaurant and the bar. But the hotel staff are a bit hopeless. But the staff in the restaurant and the bar are very friendly and welcoming so is the service and the food. Hotel staff not given the right training or the tools to get the job done right I feel sorry for them. BW you have to do better than that. Marco Pierre White well done the food and service are great, and the staff are awesome!!!
The hotel is nice so is the restaurant and the bar. But the hotel staff are a bit hopeless. But the staff in the restaurant and the bar are very friendly and welcoming so is the service and the food. Hotel staff not given the right training or the tools to get the job done right I feel sorry for them. BW you have to do better than that. Marco Pierre White well done the food and service are great, and the staff are awesome!!!
2
Alison
7. feb. 2025
·
Overnattet 1 natt
One of the vehicles was broken into and items stolen, whilst the hotel did see the the vehicle being tampered with (8PM) they failed to tell us of the incident.
One of the vehicles was broken into and items stolen, whilst the hotel did see the the vehicle being tampered with (8PM) they failed to tell us of the incident.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Praktisk beliggenhet for NEC, flyplassen og hovedveier i et rolig landsbyområde. Uten bil kan det være vanskelig å komme seg rundt.
Relaterte gjesteomtaler
8
Ian
27. juli 2025
·
Overnattet 1 natt
Nice hotel great location to Birmingham Airport. Hotel was clean quite with plenty of parking
Nice hotel great location to Birmingham Airport. Hotel was clean quite with plenty of parking
10
Jodene
28. mai 2025
·
Overnattet 1 natt
Very quirky with British History oozing throughout. It was a special experience, not just a night in a hotel. Only downsize, not a great location but all depends on what you are doing.
Very quirky with British History oozing throughout. It was a special experience, not just a night in a hotel. Only downsize, not a great location but all depends on what you are doing.
10
Clive
8. mai 2024
·
Overnattet 1 natt
very nice hotel, impressive to drive up to. rooms are decent size, comfortable and clean. Staff polite and helpful.Have stayed twice and both times have had a quiet peaceful night. Very handy for the NEC and airport. Couple of pubs within easy walking distance
very nice hotel, impressive to drive up to. rooms are decent size, comfortable and clean. Staff polite and helpful.Have stayed twice and both times have had a quiet peaceful night. Very handy for the NEC and airport. Couple of pubs within easy walking distance
8
Kim
4. sep. 2023
·
Overnattet 2 netter
Enjoyable stay. Friendly quick check in Really really lovely breakfast. Good size room. Long walk from reception to the room ! Would stay again x great location close to nec and road networks
Enjoyable stay. Friendly quick check in Really really lovely breakfast. Good size room. Long walk from reception to the room ! Would stay again x great location close to nec and road networks
10
Jennifer
25. nov. 2024
·
Overnattet 1 natt
We enjoyed our stay and the location wasn't too far from the NEC. We would like to return to this hotel next year.
We enjoyed our stay and the location wasn't too far from the NEC. We would like to return to this hotel next year.
8
Elizabeth Neave
15. mars 2025
·
Overnattet 1 natt
Excellent location for NEC.Comfortable, spacious room, plenty of storage, large bathroom. Evening menu had plenty of choice, staff were friendly and food was very good but service was really slow: 45 minute wait for main course alone. Would stay again though. Worth noting that hotel is in area with low speed limits and lots of average speed cameras !
Excellent location for NEC.Comfortable, spacious room, plenty of storage, large bathroom. Evening menu had plenty of choice, staff were friendly and food was very good but service was really slow: 45 minute wait for main course alone. Would stay again though. Worth noting that hotel is in area with low speed limits and lots of average speed cameras !
10
Richard
29. okt. 2025
·
Overnattet 1 natt
Very nice hotel rooms large and clean safe parking great for NEC or airport
Very nice hotel rooms large and clean safe parking great for NEC or airport
10
Nicola
16. mai 2025
·
Overnattet 1 natt
Great location, large car park. Love the restaurant. Room what you would expect from a best western
Great location, large car park. Love the restaurant. Room what you would expect from a best western
8
Amit
13. apr. 2023
·
Overnattet 1 natt
There was no signal from my Wifi provider Vodafone in the room. The hotel internet was not very good. If you dont have a car and are not driving you will struggle
There was no signal from my Wifi provider Vodafone in the room. The hotel internet was not very good. If you dont have a car and are not driving you will struggle
8
Rupert
22. mai 2024
·
Overnattet 1 natt
Excellent value accommodation, close to airport and rail station. A very well appointed hotel.
Excellent value accommodation, close to airport and rail station. A very well appointed hotel.
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KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Frokosten får ros fra mange for kvalitet og utvalg. Restauranten på stedet får mange positive tilbakemeldinger, men tilbudet er varierende, med noen måltider som er utmerket og andre skuffende eller trege, sporadisk forvirring rundt priser/tilbud og begrensede alternativer sent på kvelden.
Relaterte gjesteomtaler
6
Michael
22. okt. 2023
·
Overnattet 1 natt
Nice hotel very frendly staff, handy for NEC. Disappointing food in restaurant, sent fish and chips back, probably the worst fish i have ever had.
Nice hotel very frendly staff, handy for NEC. Disappointing food in restaurant, sent fish and chips back, probably the worst fish i have ever had.
8
Joanna
17. aug. 2025
·
Overnattet 1 natt
Lovely hotel, fabulous food. I would just be careful of the deals the restaurant offers, very misleading.
Lovely hotel, fabulous food. I would just be careful of the deals the restaurant offers, very misleading.
6
Sverrir
14. mai 2024
·
Overnattet 1 natt
The hotel is in a very beautiful building and while the settings are lively, the level of comfort was lousy. The beds in particular were hard as concrete and the pillows even worse. I woke up with the sorest back I’ve ever had. Moreover, upon arrival late at night they couldn’t provide any room service (which had been promised) as “the guy wasn’t there”.
The hotel is in a very beautiful building and while the settings are lively, the level of comfort was lousy. The beds in particular were hard as concrete and the pillows even worse. I woke up with the sorest back I’ve ever had. Moreover, upon arrival late at night they couldn’t provide any room service (which had been promised) as “the guy wasn’t there”.
10
Joanne
18. des. 2025
·
Overnattet 1 natt
Secure parking behind gates, quick check in, comfortable bed, room had good tea/coffee selection and bathroom toiletries, breakfast was very nice.
Secure parking behind gates, quick check in, comfortable bed, room had good tea/coffee selection and bathroom toiletries, breakfast was very nice.
8
Mark
16. mai 2025
·
Overnattet 1 natt
Lovely hotel, restaurant a bit pricey Great breakfast Poor wifi
Lovely hotel, restaurant a bit pricey Great breakfast Poor wifi
8
Elizabeth Neave
15. mars 2025
·
Overnattet 1 natt
Excellent location for NEC.Comfortable, spacious room, plenty of storage, large bathroom. Evening menu had plenty of choice, staff were friendly and food was very good but service was really slow: 45 minute wait for main course alone. Would stay again though. Worth noting that hotel is in area with low speed limits and lots of average speed cameras !
Excellent location for NEC.Comfortable, spacious room, plenty of storage, large bathroom. Evening menu had plenty of choice, staff were friendly and food was very good but service was really slow: 45 minute wait for main course alone. Would stay again though. Worth noting that hotel is in area with low speed limits and lots of average speed cameras !
8
Tracey
21. mars 2025
·
Overnattet 1 natt
Lively comfortable room. Only downside was Indian tapas food ordered in the bar, was disappointing.
Lively comfortable room. Only downside was Indian tapas food ordered in the bar, was disappointing.
6
Valerie
26. nov. 2023
·
Overnattet 1 natt
Was clean & tidy and quiet . Marco Pierre Whites steak restaurant was underwhelming and a disappointment, nothing special. Breakfast was good.
Was clean & tidy and quiet . Marco Pierre Whites steak restaurant was underwhelming and a disappointment, nothing special. Breakfast was good.
8
christian
2. okt. 2024
·
Overnattet 1 natt
Does what it says on the tin. Nice surprise having the Marco restaurant onsite.
Does what it says on the tin. Nice surprise having the Marco restaurant onsite.
10
Suzanne
9. mars 2024
·
Overnattet 2 netter
Lovely stay at the hotel - staff friendly and helpful from the cleaner to managers. Food at the restaurant was excellent hot and quick to arrive. Gluten free options available at breakfast and evening. Rooms are clean and comfortable but dated. Lobby and communal areas very nice and modern. Taxi to NEC 10-15 minutes depends on traffic uber £11 at £484 for executive twin room for two nights half board excellent value compared to hotels near NEC crufts week
Lovely stay at the hotel - staff friendly and helpful from the cleaner to managers. Food at the restaurant was excellent hot and quick to arrive. Gluten free options available at breakfast and evening. Rooms are clean and comfortable but dated. Lobby and communal areas very nice and modern. Taxi to NEC 10-15 minutes depends on traffic uber £11 at £484 for executive twin room for two nights half board excellent value compared to hotels near NEC crufts week
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
6
Mark
for 3 uker siden
·
Overnattet 1 natt
Hotel was lovely, I booked a family room and expected a double & single as advertised and pictured....the single however was a very tired sofa bed with a pretty much pointless mattress. Not the end of the world, but our tiny 8yr old daughter struggled to get comfortable or sleep, it would have been no use to an older child or adult. Worth checking this before booking.
Hotel was lovely, I booked a family room and expected a double & single as advertised and pictured....the single however was a very tired sofa bed with a pretty much pointless mattress. Not the end of the world, but our tiny 8yr old daughter struggled to get comfortable or sleep, it would have been no use to an older child or adult. Worth checking this before booking.
10
Lesley
for 3 uker siden
·
Overnattet 1 natt
My room was very nice and everything was clean and comfortable. I was staying for a wedding and I was impressed with everything and would definitely recommend
My room was very nice and everything was clean and comfortable. I was staying for a wedding and I was impressed with everything and would definitely recommend
6
christopher
forrige måned
·
Overnattet 1 natt
The hotel is very dated..we paid extra for an executive room I shudder to think what the normal room was like..wallpaper coming off the walls and very dark in the room..the window wouldn’t open and slug trail across the floor in the morning..I wouldn’t use the hotel again.
The hotel is very dated..we paid extra for an executive room I shudder to think what the normal room was like..wallpaper coming off the walls and very dark in the room..the window wouldn’t open and slug trail across the floor in the morning..I wouldn’t use the hotel again.
10
Grahame
4. aug. 2026
·
Overnattet 1 natt
Good value and good location but found biscuits on floor and no aircon had to have a fan on full blast so not a great nights sleep.
Good value and good location but found biscuits on floor and no aircon had to have a fan on full blast so not a great nights sleep.
8
ross
27. juli 2026
·
Overnattet 1 natt
Overnight trip to get a motorcycle serviced at Ducati from Scotland. Good secure parking that I want, room was very nice , no air con on a warm night wasn't ideal but a fan was provided in the room which was good. Had dinner in the restaurant which was really good and chilled out on the terraces and patio on a nice summer evening would definitely come back if I'm in that area again and only 12 mins journey to my intended bike destination so a very good experience
Overnight trip to get a motorcycle serviced at Ducati from Scotland. Good secure parking that I want, room was very nice , no air con on a warm night wasn't ideal but a fan was provided in the room which was good. Had dinner in the restaurant which was really good and chilled out on the terraces and patio on a nice summer evening would definitely come back if I'm in that area again and only 12 mins journey to my intended bike destination so a very good experience
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-04: 161.40486322631835USD
- 2026-09-05: 108.89961839447021USD
- 2026-09-06: 106.91998749694824USD
- 2026-09-07: 184.90722838134766USD
- 2026-09-08: 204.29750102844238USD
- 2026-09-09: 136.17149176635743USD
- 2026-09-10: 90.42851863708496USD
- 2026-09-11: 181.8583761657715USD
- 2026-09-12: 171.79380739135743USD
- 2026-09-13: 81.45913326263428USD
- 2026-09-14: 90.59454304962158USD
- 2026-09-15: 225.81669983520507USD
- 2026-09-16: 290.6441778564453USD
- 2026-09-17: 290.6441778564453USD
- 2026-09-18: 86.93637937927247USD
- 2026-09-19: 127.20617348937988USD
- 2026-09-20: 77.80096073150635USD
- 2026-09-21: 154.67239032287597USD
- 2026-09-22: NO DATA
- 2026-09-23: 182.6083879272461USD
- 2026-09-24: 90.59454304962158USD
- 2026-09-25: 81.45913326263428USD
- 2026-09-26: 172.97321249389648USD
- 2026-09-27: 99.75994657287598USD
- 2026-09-28: 108.94534001312256USD
- 2026-09-29: 225.88666454467773USD
- 2026-09-30: 225.81669983520507USD
- 2026-10-01: 86.93637937927247USD
- 2026-10-02: 90.59454304962158USD
- 2026-10-03: NO DATA
- 2026-10-04: 81.45913326263428USD
- 2026-10-05: 99.77993648986816USD
- 2026-10-06: NO DATA
- 2026-10-07: 192.66173895568846USD
- 2026-10-08: 90.59454304962158USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: 81.45913326263428USD
- 2026-10-12: NO DATA
- 2026-10-13: 215.36193780517578USD
- 2026-10-14: 136.39156692962646USD
- 2026-10-15: 114.42258612976075USD
- 2026-10-16: 118.06076874389649USD
- 2026-10-17: 168.403USD
- 2026-10-18: 77.80096073150635USD
- 2026-10-19: 99.75994657287598USD
- 2026-10-20: 118.06076874389649USD
- 2026-10-21: 118.10074857788086USD
- 2026-10-22: 81.46912822113038USD
- 2026-10-23: 86.97635921325684USD
- 2026-10-24: 90.59454304962158USD
- 2026-10-25: 86.94637433776856USD
- 2026-10-26: 81.46912822113038USD
- 2026-10-27: 90.59454304962158USD
- 2026-10-28: 90.59454304962158USD
- 2026-10-29: 81.45913326263428USD
- 2026-10-30: 81.46912822113038USD
- 2026-10-31: 127.20617348937988USD
- 2026-11-01: 72.29372973937988USD
- 2026-11-02: 108.94534001312256USD
- 2026-11-03: 191.33400441589356USD
- 2026-11-04: 136.39156692962646USD
En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar kredittkort og debetkort; ingen kontantbetalinger
- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat
- Dette overnattingsstedet bekrefter at det følger renholds- og desinfeksjonspraksisene fra We Care Clean (Best Western)
- Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen.
- Overnattingsstedet tillater bare kjæledyr på bestemte rom og har andre kjæledyrrestriksjoner (gebyrer gjelder, og du finner disse i delen om gebyrer). Gjestene kan forhøre seg om det å ta med kjæledyr, ved å kontakte hotellet direkte ved hjelp av kontaktopplysningene i bestillingsbekreftelsen.
- Kontaktfri innsjekking og kontaktfri utsjekking er tilgjengelig.
- For å lese mer om Best Westerns personvernregler, kan du besøke https://www.bestwestern.no/legal/privacy-policy.
- Pris for engelsk frokost: ca. GBP 16.95 for voksne og GBP 9.95 for barn
- Kjæledyravgift: GBP 30 per overnattingsenhet, per natt
- Det kreves ikke betaling for servicedyr
- Gebyr ved tidlig innsjekking: GBP 40 (med forbehold om tilgjengelighet)
- Gebyr ved sen utsjekking: GBP 40 (med forbehold om tilgjengelighet)
- Avgift for ekstraseng: 10.0 GBP per natt
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Parkering
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Bankboks
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Separat røykeområde
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Selvbetjent vaskeri
24-Hour Front Desk
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