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Grand Park Royal Cozumel - All Inclusive

225 $

/ Nacht

Ø-Preis November

Grand Park Royal Cozumel - All Inclusive - Image 1

Grand Park Royal Cozumel - All Inclusive - Zimmer

Grand Park Royal Cozumel - All Inclusive - Zimmer

Grand Park Royal Cozumel - All Inclusive - Ausblick vom Zimmer

Grand Park Royal Cozumel - All Inclusive - Pool

Preise für Grand Park Royal Cozumel - All Inclusive

Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen

225 $

/ Nacht

Ø-Preis November

Monatliche Durchschnittspreise

Bei Grand Park Royal Cozumel - All Inclusive ist Oktober mit durchschnittlich 157 $ pro Nacht der günstigste Monat und Februar mit 300 $ der teuerste. Grundlage sind die letzten 12 Monate.

Durchschnittl. Preis pro Nacht in Grand Park Royal Cozumel - All Inclusive nach Monat, letzte 12 Monate (USD)
Monat	Durchschnittspreis
Januar	288 $
Februar	300 $
März	265 $
April	210 $
Mai	197 $
Juni	197 $
Juli	236 $
August	227 $
September	254 $
Oktober	157 $
November	225 $
Dezember	253 $

Am teuersten: Februar (ca. 300 $)

Am günstigsten: Oktober (ca. 157 $)

Über diese Unterkunft

Massagen und Gesichtsbehandlungen garantieren Entspannung pur. Es stehen 3 Außenpools zur Verfügung, aber auch der Privatstrand ist einen Besuch wert.

Parkmöglichkeiten
Restaurant
Pool
Babysitting/Kinderbetreuung
Zimmerservice
Informationsschalter für Ausflüge

Lage

Playa Paraiso Km 3.5 Carretera A, Bundesstaat Quintana Roo, Mexiko

Cozumel Marine World (0.1 Meilen)

Nationalpark Arrecifes de Cozumel (0.3 Meilen)

Puerta Maya Schiffterminal (0.4 Meilen)

Royal Village Einkaufszentrum (0.4 Meilen)

Villa Blanca-Riff (0.5 Meilen)

Planetarium Cha'an Ka'an von Cozumel (0.5 Meilen)

Zimmeroptionen

6

Family Suite

Zimmerdetails

2 Französische Doppelbetten

und

1 Schlafsofa

Für bis zu 5 Personen

775 ft²

Balkon

Klimaanlage

Separates Wohnzimmer

Eigenes Bad

9

Deluxe Nature View King

Zimmerdetails

1 Extragroßes Doppelbett

Für bis zu 2 Personen

344 ft²

Balkon

Klimaanlage

Eigenes Bad

Kinderbett(en) (kostenlos)

6

Junior Suite

Zimmerdetails

1 Extragroßes Doppelbett

Für bis zu 2 Personen

506 ft²

Balkon

Klimaanlage

Eigenes Bad

Kinderbett(en) (kostenlos)

10

Deluxe Nature View Double

Zimmerdetails

2 Französische Doppelbetten

Für bis zu 4 Personen

334 ft²

Balkon

Klimaanlage

Eigenes Bad

Kinderbett(en) (kostenlos)

8

Deluxe-Doppelzimmer

Zimmerdetails

1 Extragroßes Doppelbett

Für bis zu 2 Personen

344 ft²

Balkon

Klimaanlage

Eigenes Bad

Kinderbett(en) (kostenlos)

8

Deluxe Superior Ocean View

Zimmerdetails

2 Französische Doppelbetten

Für bis zu 4 Personen

334 ft²

Balkon

Klimaanlage

Eigenes Bad

Kinderbett(en) (kostenlos)

11

Zimmer

Zimmerdetails

2 Französische Doppelbetten

Für bis zu 4 Personen

334 ft²

Balkon

Klimaanlage

Eigenes Bad

Kinderbett(en) (kostenlos)

Gästebewertungen zu Grand Park Royal Cozumel - All Inclusive

7.7

Gut

Basierend auf 1.071 verifizierten Bewertungen

Wer übernachtet hier?

Geschäftsreisende

1%

Paare

46%

Familien

35%

Gruppen

14%

Alleinreisende

2%

Was Gäste sagen

KI-Zusammenfassung aktueller Gästebewertungen

Im Grand Park Royal Cozumel - All Inclusive loben Gäste die freundlichen Mitarbeiter, die üppige Anlage, die Pools und die Nähe zur Stadt und zu Schnorchelmöglichkeiten, berichten aber auch von enttäuschendem Essen, langen Schlangen beim Essen und Zimmern mit unzuverlässiger Klimaanlage, Warmwasserversorgung oder Lärm.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Günstig gelegen

Gastronomie

War das hilfreich?

Was Gäste sagen

Im Grand Park Royal Cozumel - All Inclusive loben Gäste die freundlichen Mitarbeiter, die üppige Anlage, die Pools und die Nähe zur Stadt und zu Schnorchelmöglichkeiten, berichten aber auch von enttäuschendem Essen, langen Schlangen beim Essen und Zimmern mit unzuverlässiger Klimaanlage, Warmwasserversorgung oder Lärm.

Der kleine, felsige Strand bietet gutes Schnorcheln, aber wenig Platz und Liegen. Viele Bewertungen erwähnen aufdringliche Timeshare-Angebote und langsamen oder unzuverlässigen Check-in und Restaurant-Service. Die Sauberkeit ist im Allgemeinen gut, obwohl einige von schmutzigen Pools, veralteten Bereichen und gelegentlichen Wartungsproblemen berichten. Am besten für Reisende, die Wert auf Preis-Leistungs-Verhältnis, Schnorcheln und freundlichen Service legen, und weniger auf Gourmetküche oder tadellose Ausstattung.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Günstig gelegen

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Mehrere Pools (einschließlich Bereiche am Meer) und der einfache Zugang zu Schnorchelmöglichkeiten stechen hervor, aber der Strand ist klein/felsig und bietet wenig Liegen. Gäste berichten auch von Problemen wie ausgefallenen Aufzügen, gelegentlich schmutzigen oder kalten Pools, einem begrenzten Fitnessraum und einigen Bars, die früh schließen.

Ähnliche Gästebewertungen

8

Andrew

5. Nov. 2024

·

Aufenthalt für 4 Nächte

Great property. Food was better than average and plenty of choices. My only complaint was one of the elevators was down for the duration of our stay leaving just one for use.

Great property. Food was better than average and plenty of choices. My only complaint was one of the elevators was down for the duration of our stay leaving just one for use.

8

Erin

17. Okt. 2025

·

Aufenthalt für eine Nacht

The lobby and grounds are very impressive! Check in process took about 20 minutes, but we were served lemonade in line. The room was great with a beautiful view of the sea! The main pool is so beautiful with the waterfall and surrounding jungle! The oceanfront pool (across the road, accessible easily by tunnel) and beach area are small, but very pleasant. The sports bar was beautiful, and was a great place to watch NFL! The food at the buffet was sub-par, especially at breakfast! This hotel is absolutely not handicap-accessible. The walking paths across the resort are made of large and beautiful, flat rocks with cement in between. Unfortunately, it’s very uneven to walk on, and it would be difficult for anyone who has trouble walking or balance issues. The buffet has makeshift wooden ramps for wheelchairs to navigate, but they are not secured or stable.

The lobby and grounds are very impressive! Check in process took about 20 minutes, but we were served lemonade in line. The room was great with a beautiful view of the sea! The main pool is so beautiful with the waterfall and surrounding jungle! The oceanfront pool (across the road, accessible easily by tunnel) and beach area are small, but very pleasant. The sports bar was beautiful, and was a great place to watch NFL! The food at the buffet was sub-par, especially at breakfast! This hotel is absolutely not handicap-accessible. The walking paths across the resort are made of large and beautiful, flat rocks with cement in between. Unfortunately, it’s very uneven to walk on, and it would be difficult for anyone who has trouble walking or balance issues. The buffet has makeshift wooden ramps for wheelchairs to navigate, but they are not secured or stable.

8

Gary Lee

8. Nov. 2024

·

Aufenthalt für 5 Nächte

The staff and property were great. The food was good and there was a wide choice at every meal. The 3 swim up pools were great for relaxing. It was a short taxi ride to go scuba diving or to go downtown. The only thing disappointing was that there was only one functioning elevator for a nine story building and several hundred quest. The elevator was smal and could only accommodate 5 people comfortably.

The staff and property were great. The food was good and there was a wide choice at every meal. The 3 swim up pools were great for relaxing. It was a short taxi ride to go scuba diving or to go downtown. The only thing disappointing was that there was only one functioning elevator for a nine story building and several hundred quest. The elevator was smal and could only accommodate 5 people comfortably.

8

Megan Kay

16. Feb. 2025

·

Aufenthalt für 7 Nächte

Visited 2/2025. They had a Super Bowl party And the nightly shows were fun. Regarding the reviews I read: showers water was hot and good pressure. We didn’t have any bugs in our room but I did see them spraying a room on the main floor. The buffet food was ok if you got there when it opened. The gym was stupid the equipment was limited, old and broken. The elliptical was insanely loud. The hotel grounds were kept super clean by staff, the stone walkway around the hotel is very rough and uneven. The elevators were in working order while we stayed there but would be a pain if they were not working. The pools were quite cold. The ocean was super cool with the reef right there to snorkel! Online it said snorkel equipment was free but the guy at the hut said only one set was free and I needed to pay $5 for each additional set. Housekeeping did awesome but it was variable if they would fill the mini bar. The restaurants were ok. The only one I really liked was the Mexican one awesome guacamole at the table. He beds were ok a little hard. I don’t know how they do the star rating because I’m not sure I would rate this hotel so high. I do want to say Jesus at the bikini bar was legit the best bartender there! You do have to put your towels out early for a spot as there are limited. The beach was cleaned everyday. I was not pressured into any timeshare or excursion sales but I wasn’t interested in the “free gift”. The private beach made annoying sales non existent.

Visited 2/2025. They had a Super Bowl party And the nightly shows were fun. Regarding the reviews I read: showers water was hot and good pressure. We didn’t have any bugs in our room but I did see them spraying a room on the main floor. The buffet food was ok if you got there when it opened. The gym was stupid the equipment was limited, old and broken. The elliptical was insanely loud. The hotel grounds were kept super clean by staff, the stone walkway around the hotel is very rough and uneven. The elevators were in working order while we stayed there but would be a pain if they were not working. The pools were quite cold. The ocean was super cool with the reef right there to snorkel! Online it said snorkel equipment was free but the guy at the hut said only one set was free and I needed to pay $5 for each additional set. Housekeeping did awesome but it was variable if they would fill the mini bar. The restaurants were ok. The only one I really liked was the Mexican one awesome guacamole at the table. He beds were ok a little hard. I don’t know how they do the star rating because I’m not sure I would rate this hotel so high. I do want to say Jesus at the bikini bar was legit the best bartender there! You do have to put your towels out early for a spot as there are limited. The beach was cleaned everyday. I was not pressured into any timeshare or excursion sales but I wasn’t interested in the “free gift”. The private beach made annoying sales non existent.

8

Frank Thomas

3. Aug. 2024

·

Aufenthalt für 5 Nächte

1/2 the elevators didn’t work

1/2 the elevators didn’t work

6

Fernando

15. Aug. 2024

·

Aufenthalt für eine Nacht

Las albercas estan super sucias SIEMPRE!!

Las albercas estan super sucias SIEMPRE!!

10

William Alexander

17. Sept. 2025

·

Aufenthalt für 4 Nächte

Outdoor pool options were great!

Outdoor pool options were great!

8

Ruben Quesada

21. Apr. 2025

·

Aufenthalt für 7 Nächte

Very well located hotel and very clean. The breakfast was good but lunch and dinner could be much much better. The rooms on the lower floors are extremely loud, the door have no sound proofing. The beach is super small for the amount of people and you get big cruises every day so if you don’t like looking at big ships this is not your hotel.

Very well located hotel and very clean. The breakfast was good but lunch and dinner could be much much better. The rooms on the lower floors are extremely loud, the door have no sound proofing. The beach is super small for the amount of people and you get big cruises every day so if you don’t like looking at big ships this is not your hotel.

6

Sumer

9. Mai 2025

·

Aufenthalt für 6 Nächte

The Grand Park Royal Cozumel has a beautiful location and decent amenities, but some comfort and quality issues made the stay less than ideal. The bed was stiff and not restful, and the shower took about 5 minutes to heat up—when it wasn’t randomly shutting off mid-use. The room does not cool below 70 degrees and feels hot at night. The buffet is fine for a day or two, but gets repetitive quickly. Thankfully, the woman making fresh omelets and eggs to order in the morning is the real MVP—her station saved breakfast. Drinks were often served warm, and most food was lukewarm at best. The staff was friendly but not particularly warm or engaging. Also worth noting: the adult bar closes at 6 PM nightly, which feels early for a resort atmosphere. Overall, it wasn’t terrible—but it wasn’t memorable for the right reasons either.

The Grand Park Royal Cozumel has a beautiful location and decent amenities, but some comfort and quality issues made the stay less than ideal. The bed was stiff and not restful, and the shower took about 5 minutes to heat up—when it wasn’t randomly shutting off mid-use. The room does not cool below 70 degrees and feels hot at night. The buffet is fine for a day or two, but gets repetitive quickly. Thankfully, the woman making fresh omelets and eggs to order in the morning is the real MVP—her station saved breakfast. Drinks were often served warm, and most food was lukewarm at best. The staff was friendly but not particularly warm or engaging. Also worth noting: the adult bar closes at 6 PM nightly, which feels early for a resort atmosphere. Overall, it wasn’t terrible—but it wasn’t memorable for the right reasons either.

8

Barbara

26. Mai 2024

·

Aufenthalt für 7 Nächte

I liked the variety around the facility. Lots of various food options. Pools were beautiful & well maintained. Areas for children, families & also adults only. The beach was small & chairs a bit limited. More around the pools were available. I really loved being able to just access the ocean through a channel by the beach and snorkel. Lots of different fish. Cruise ships docked right outside.

I liked the variety around the facility. Lots of various food options. Pools were beautiful & well maintained. Areas for children, families & also adults only. The beach was small & chairs a bit limited. More around the pools were available. I really loved being able to just access the ocean through a channel by the beach and snorkel. Lots of different fish. Cruise ships docked right outside.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Zimmer und Anlage werden oft als sauber beschrieben, aber wiederkehrende Beschwerden sind schmutzige/mit Algen bewachsene Pools und gelegentliche Probleme wie schmutzige Bettwäsche, Insekten oder schlechte Gerüche in einigen Bereichen.

Ähnliche Gästebewertungen

10

Michael

4. Mai 2025

·

Aufenthalt für 7 Nächte

We absolutely love the staff, they're the best part of the resort! The main pool was in need of some love, so much debris in the pool and it looked like it hadn't been properly skimmed/vacuumed in days. The adult pool was nice but the liquor available at times was definitely lacking. Food has always been okay, but this time it was worse. We'll still be back, but we hope that there will be some improvements made.

We absolutely love the staff, they're the best part of the resort! The main pool was in need of some love, so much debris in the pool and it looked like it hadn't been properly skimmed/vacuumed in days. The adult pool was nice but the liquor available at times was definitely lacking. Food has always been okay, but this time it was worse. We'll still be back, but we hope that there will be some improvements made.

2

Isaias

23. Juli 2025

·

Aufenthalt für 5 Nächte

My husband and I stayed here 7 years ago the property was in a much better condition. This time around the property looked older, pool was not clean, & just overall look of the property was more rundown. So rundown that on our last day the door to our room got stuck and we couldn’t get our suitcases out to leave to the airport. The suitcases had to be brought down through the balcony. What a terrible experience. The staff are all very kind. The buffet has a lot food options and the food is eh. The dinners are a lot better. Book at your own risk.

My husband and I stayed here 7 years ago the property was in a much better condition. This time around the property looked older, pool was not clean, & just overall look of the property was more rundown. So rundown that on our last day the door to our room got stuck and we couldn’t get our suitcases out to leave to the airport. The suitcases had to be brought down through the balcony. What a terrible experience. The staff are all very kind. The buffet has a lot food options and the food is eh. The dinners are a lot better. Book at your own risk.

6

Fernando

15. Aug. 2024

·

Aufenthalt für eine Nacht

Las albercas estan super sucias SIEMPRE!!

Las albercas estan super sucias SIEMPRE!!

4

Diane

26. Mai 2025

·

Aufenthalt für 12 Nächte

The room was big, the bed was huge, BUT, the air conditioner did not cool the room and had a weak ( if any) blower . The water came out brown every morning, and stopped completely at times and would at other times would just stop and sucked air. We had no hot or even warm water several days and had to take cold showers. We asked for a change of rooms and they sent someone up to look at the air conditioner and left with no change and would not change the room. The maid did a very good job. The food was very poor from the last 2 or 3 years. The pools were surrounded with green mold. The bar service was poor, and only two open at night I would recommend only people who spoke fair Spanish to stay because not many staff understood English , and all their programs were spoken in Spanish . I would recommend not getting a room in Building 1. We won’t plan on returning to this hotel again

The room was big, the bed was huge, BUT, the air conditioner did not cool the room and had a weak ( if any) blower . The water came out brown every morning, and stopped completely at times and would at other times would just stop and sucked air. We had no hot or even warm water several days and had to take cold showers. We asked for a change of rooms and they sent someone up to look at the air conditioner and left with no change and would not change the room. The maid did a very good job. The food was very poor from the last 2 or 3 years. The pools were surrounded with green mold. The bar service was poor, and only two open at night I would recommend only people who spoke fair Spanish to stay because not many staff understood English , and all their programs were spoken in Spanish . I would recommend not getting a room in Building 1. We won’t plan on returning to this hotel again

4

Stephanie

25. Aug. 2025

·

Aufenthalt für 3 Nächte

When we got there, there was a difference in price and we had to pay an environmental cost of 129.00 that we were not aware of. When I get to my room the sheets were dirty and I had to let the water run for 20 mins to get hot. The next day, They cleaned my room and put more dirty sheets on the bed. The ice bucket had dirty water still in it from a prior guest. Then on the last day my toilet stopped working. The food wasn't bad, but the plates were chipped. There were dirty towels on the floor in the lobby where the housing was. and the pool was despicable. You could not see the bottom of the pool. Let's say, I should have asked for my money back. I will not stay there ever again.

When we got there, there was a difference in price and we had to pay an environmental cost of 129.00 that we were not aware of. When I get to my room the sheets were dirty and I had to let the water run for 20 mins to get hot. The next day, They cleaned my room and put more dirty sheets on the bed. The ice bucket had dirty water still in it from a prior guest. Then on the last day my toilet stopped working. The food wasn't bad, but the plates were chipped. There were dirty towels on the floor in the lobby where the housing was. and the pool was despicable. You could not see the bottom of the pool. Let's say, I should have asked for my money back. I will not stay there ever again.

10

jorge

5. Okt. 2023

·

Aufenthalt für 3 Nächte

Las areas públicas muy limpias y conservadas, la alberca muy limpia y el area de la playa muy limpia y conveniente

Las areas públicas muy limpias y conservadas, la alberca muy limpia y el area de la playa muy limpia y conveniente

8

Jesse Lee

18. Nov. 2025

·

Aufenthalt für 7 Nächte

Clean rooms, nice resort

Clean rooms, nice resort

6

Nancy

16. Aug. 2025

·

Aufenthalt für 7 Nächte

The staff and service at this resort are excellent. The food at the restaurants needs to be improved and the pools need to be cleaned more frequently to make this an overall excellent stay.

The staff and service at this resort are excellent. The food at the restaurants needs to be improved and the pools need to be cleaned more frequently to make this an overall excellent stay.

8

RODRIGO

24. Aug. 2025

·

Aufenthalt für 5 Nächte

El hotel está recién remodelado y es bonito y habitaciones muy cómodas y limpias a excepción del aire acondicionado que es deficiente y la comida de poca calidad.

El hotel está recién remodelado y es bonito y habitaciones muy cómodas y limpias a excepción del aire acondicionado que es deficiente y la comida de poca calidad.

8

Heather

31. Dez. 2025

·

Aufenthalt für 7 Nächte

Overall very good . Standouts for this resort were 1. CLeanliness . The cleaning staff is top notch and probably get very little credit . From the bathrooms , guest rooms, beaches and pools . Clean all the time . 2 . The activities with the Funtastic team ! So much fun with the sand volleyball and shows . 3 . The Cafe team of girls made the best lattes 4 . Very comfortable beds and lovely ocean view . Great location . Not so good . Food was good , never great and sometimes cold . Alcohol was watered down . Wine was the only thing not , but you could only get that at then nice / reservation restaurants. Oh .. and Taxis are expensive . Plan to spend 20 dollars at the least to even go 2 Km.

Overall very good . Standouts for this resort were 1. CLeanliness . The cleaning staff is top notch and probably get very little credit . From the bathrooms , guest rooms, beaches and pools . Clean all the time . 2 . The activities with the Funtastic team ! So much fun with the sand volleyball and shows . 3 . The Cafe team of girls made the best lattes 4 . Very comfortable beds and lovely ocean view . Great location . Not so good . Food was good , never great and sometimes cold . Alcohol was watered down . Wine was the only thing not , but you could only get that at then nice / reservation restaurants. Oh .. and Taxis are expensive . Plan to spend 20 dollars at the least to even go 2 Km.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Viele genießen komfortable Betten und Meerblick, aber wiederkehrende Probleme sind schwache Klimaanlage, verzögerte oder unzuverlässige Warmwasserversorgung, veraltete Einrichtung und Lärm in der Nähe von Aufzügen oder Fluren.

Ähnliche Gästebewertungen

8

Monet Y

2. Juni 2025

·

Aufenthalt für 5 Nächte

Our room was right next to the elevator and it basically clicked and banged all day long and it's not something you really notice until you're getting ready to go to sleep at night. And I pretty much makes that noise until like 1:00 or 2:00 a.m. . Other than that the property was pretty decent The food is a little bit lackluster and it's not bad it's pretty decent a lot of her just lacked taste even you know a little salt and pepper. Otherwise I really think like for your first time resort something like this is probably best. But I will know that everything was like a setup they're outside bar situations none of the soda guns worked so you got like bottled soda. So like I said everything seems to be like rigged or set up. And if you're looking to use the spa for manicures and pedicures at the moment it's only one lady doing one at a time and the pedicure station if you want to call it that is like a foot thing that you could get at home and do your at home pedicure. But either way like I said it wasn't terrible.

Our room was right next to the elevator and it basically clicked and banged all day long and it's not something you really notice until you're getting ready to go to sleep at night. And I pretty much makes that noise until like 1:00 or 2:00 a.m. . Other than that the property was pretty decent The food is a little bit lackluster and it's not bad it's pretty decent a lot of her just lacked taste even you know a little salt and pepper. Otherwise I really think like for your first time resort something like this is probably best. But I will know that everything was like a setup they're outside bar situations none of the soda guns worked so you got like bottled soda. So like I said everything seems to be like rigged or set up. And if you're looking to use the spa for manicures and pedicures at the moment it's only one lady doing one at a time and the pedicure station if you want to call it that is like a foot thing that you could get at home and do your at home pedicure. But either way like I said it wasn't terrible.

6

Michelle

21. Juli 2025

·

Aufenthalt für 5 Nächte

The property was decent, needed upgrades, air conditioner was weak.

The property was decent, needed upgrades, air conditioner was weak.

6

deborah

10. März 2024

·

Aufenthalt für 7 Nächte

Property is very large and I like the people (staff)very much. We had room on the 8th floor which has a beautiful view of the ocean and the grounds which were in the process of being replanted. Facilities are very clean. But despite staying there of the years the things that lack are quiet. Because I am an active diver when I get back to hotel I am tired and we can’t escape the entertainment noise no matter where our room is located. If you want to sleep between 9-10:30pm you literally need ear plugs. We didn’t eat at the specialty restaurants (only visited buffet) and whole staff seems to want to please but the hot foods generally are not. They started doing specialty drinks in the buffet and that was fun and very good (thank you Damian). Towels are very hard to come by at pool. Either they are out or no one is working the towel station. About frustrating. Should mention the shower!!!! Best one ever!!!! Great temperature and water pressure. A/C in room left us something to be desired. Despite we could regulate the temp we could not get it to less than 20.5 despite setting to 14. 20.5 should have been fine but we ran hot during the night and since they don’t do double sheet (duvet only), you may run hot and cold.

Property is very large and I like the people (staff)very much. We had room on the 8th floor which has a beautiful view of the ocean and the grounds which were in the process of being replanted. Facilities are very clean. But despite staying there of the years the things that lack are quiet. Because I am an active diver when I get back to hotel I am tired and we can’t escape the entertainment noise no matter where our room is located. If you want to sleep between 9-10:30pm you literally need ear plugs. We didn’t eat at the specialty restaurants (only visited buffet) and whole staff seems to want to please but the hot foods generally are not. They started doing specialty drinks in the buffet and that was fun and very good (thank you Damian). Towels are very hard to come by at pool. Either they are out or no one is working the towel station. About frustrating. Should mention the shower!!!! Best one ever!!!! Great temperature and water pressure. A/C in room left us something to be desired. Despite we could regulate the temp we could not get it to less than 20.5 despite setting to 14. 20.5 should have been fine but we ran hot during the night and since they don’t do double sheet (duvet only), you may run hot and cold.

8

Courtney Jean

30. Apr. 2024

·

Aufenthalt für 5 Nächte

This is our second stay at Grand Park Royal in Cozumel. We had a wonderful time again. The rooms are nice with a stocked fridge and balcony. They were cleaned daily. The food leaves a little to be desired but it’s free. We would prefer more breakfast options at the food bar. There are plenty of activities to do while on the resort. We will be back.

This is our second stay at Grand Park Royal in Cozumel. We had a wonderful time again. The rooms are nice with a stocked fridge and balcony. They were cleaned daily. The food leaves a little to be desired but it’s free. We would prefer more breakfast options at the food bar. There are plenty of activities to do while on the resort. We will be back.

2

Rogelio

2. Sept. 2025

·

Aufenthalt für 4 Nächte

First day we got there the rooms were hot and we didn’t have A/C all day

First day we got there the rooms were hot and we didn’t have A/C all day

6

Toni J

10. Mai 2025

·

Aufenthalt für 6 Nächte

Adult pool cometely in sun, drinks were very weak, no a/c!

Adult pool cometely in sun, drinks were very weak, no a/c!

8

Bryan Michael

14. Juli 2025

·

Aufenthalt für 3 Nächte

Overall it was a good stay. Property itself is good. Alot of people in and out so sometimes some debris laying around (understandable)! The room ac or lack There of was our only real Complaint.

Overall it was a good stay. Property itself is good. Alot of people in and out so sometimes some debris laying around (understandable)! The room ac or lack There of was our only real Complaint.

8

Ruben Quesada

21. Apr. 2025

·

Aufenthalt für 7 Nächte

Very well located hotel and very clean. The breakfast was good but lunch and dinner could be much much better. The rooms on the lower floors are extremely loud, the door have no sound proofing. The beach is super small for the amount of people and you get big cruises every day so if you don’t like looking at big ships this is not your hotel.

Very well located hotel and very clean. The breakfast was good but lunch and dinner could be much much better. The rooms on the lower floors are extremely loud, the door have no sound proofing. The beach is super small for the amount of people and you get big cruises every day so if you don’t like looking at big ships this is not your hotel.

6

Sumer

9. Mai 2025

·

Aufenthalt für 6 Nächte

The Grand Park Royal Cozumel has a beautiful location and decent amenities, but some comfort and quality issues made the stay less than ideal. The bed was stiff and not restful, and the shower took about 5 minutes to heat up—when it wasn’t randomly shutting off mid-use. The room does not cool below 70 degrees and feels hot at night. The buffet is fine for a day or two, but gets repetitive quickly. Thankfully, the woman making fresh omelets and eggs to order in the morning is the real MVP—her station saved breakfast. Drinks were often served warm, and most food was lukewarm at best. The staff was friendly but not particularly warm or engaging. Also worth noting: the adult bar closes at 6 PM nightly, which feels early for a resort atmosphere. Overall, it wasn’t terrible—but it wasn’t memorable for the right reasons either.

The Grand Park Royal Cozumel has a beautiful location and decent amenities, but some comfort and quality issues made the stay less than ideal. The bed was stiff and not restful, and the shower took about 5 minutes to heat up—when it wasn’t randomly shutting off mid-use. The room does not cool below 70 degrees and feels hot at night. The buffet is fine for a day or two, but gets repetitive quickly. Thankfully, the woman making fresh omelets and eggs to order in the morning is the real MVP—her station saved breakfast. Drinks were often served warm, and most food was lukewarm at best. The staff was friendly but not particularly warm or engaging. Also worth noting: the adult bar closes at 6 PM nightly, which feels early for a resort atmosphere. Overall, it wasn’t terrible—but it wasn’t memorable for the right reasons either.

6

Gerzain

26. Juli 2025

·

Aufenthalt für 6 Nächte

Loved the location and the pools, the beach was nice but I was hoping it was bigger, the food was decent but also it was hard to have dinner at the restaurants there was over an hour wait to be seated even at the buffet. And some of the food was not so good and very limited options and some areas. The balcony had a great view but the door kept jamming, the ac need it some work, it never got cold in there. The hotel is great and it has a great location, but it is it desperate need of some renovations specially in the rooms. The staff was very friendly and always ready to help and accommodate any situation to the best of their abilities. The restaurants need to be bigger or there needs to be a better system in place to serve people, we never even got to try one of the restaurants because every time we tried to get on the list they said it was already at capacity and this was 2 hours before closing

Loved the location and the pools, the beach was nice but I was hoping it was bigger, the food was decent but also it was hard to have dinner at the restaurants there was over an hour wait to be seated even at the buffet. And some of the food was not so good and very limited options and some areas. The balcony had a great view but the door kept jamming, the ac need it some work, it never got cold in there. The hotel is great and it has a great location, but it is it desperate need of some renovations specially in the rooms. The staff was very friendly and always ready to help and accommodate any situation to the best of their abilities. The restaurants need to be bigger or there needs to be a better system in place to serve people, we never even got to try one of the restaurants because every time we tried to get on the list they said it was already at capacity and this was 2 hours before closing

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Service

Die Mitarbeiter werden weithin für ihre Freundlichkeit und ihren Fleiß gelobt, aber viele berichten von aufdringlichen Timeshare-Angeboten, langsamem oder unzuverlässigem Check-in und Restaurant-Service sowie ungleichmäßiger Bearbeitung von Anfragen.

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4

MEAGAN

13. März 2025

·

Aufenthalt für 5 Nächte

No early check in for vip No very welcoming Slow check in process Immediate Sales attempt Slow restaurant service Stand in line AGAIN to retrieve room cards No escort to room with luggage Different room than reserved No mini bar— besides sodas—no daily refill Room out-dated Room not cleaned for three days. Had to request App not user friendly-no one explained it Safe battery low-would not work Bartenders ignore even with tipping No beach/ poolside service Volley ball net and no volley balls

No early check in for vip No very welcoming Slow check in process Immediate Sales attempt Slow restaurant service Stand in line AGAIN to retrieve room cards No escort to room with luggage Different room than reserved No mini bar— besides sodas—no daily refill Room out-dated Room not cleaned for three days. Had to request App not user friendly-no one explained it Safe battery low-would not work Bartenders ignore even with tipping No beach/ poolside service Volley ball net and no volley balls

2

Freddy

14. Nov. 2025

·

Aufenthalt für 3 Nächte

We expected to be better than Cancun we will not return to this facility.the minute you enter the resort the staff don't leave you alone they kept trying to sale us time share and we told them we were not interested. And the food was horrible.

We expected to be better than Cancun we will not return to this facility.the minute you enter the resort the staff don't leave you alone they kept trying to sale us time share and we told them we were not interested. And the food was horrible.

2

Joseph

19. Juni 2025

·

Aufenthalt für 7 Nächte

We called desk multiple times. No hot water for a shower, air conditioner no cooling room. Housekeeping didn’t clean room on Sunday, had to call for them late Saturday. No help from the front desk after multiple calls. Room number 2008.

We called desk multiple times. No hot water for a shower, air conditioner no cooling room. Housekeeping didn’t clean room on Sunday, had to call for them late Saturday. No help from the front desk after multiple calls. Room number 2008.

10

Ruth

25. Nov. 2025

·

Aufenthalt für 5 Nächte

Staff was super friendly. Very nice place

Staff was super friendly. Very nice place

8

Gerardo

8. Okt. 2025

·

Aufenthalt für 4 Nächte

Overall was good but we had to call every day to ask for water and items for the mini bar even when we just arrived. service from the staff was always good

Overall was good but we had to call every day to ask for water and items for the mini bar even when we just arrived. service from the staff was always good

10

Jesus Eduardo

17. Sept. 2023

·

Aufenthalt für 4 Nächte

Excelente servicio del personal (Aldo, Maria , Carlos, Montserrat)te hacen sentir como en casa, supero mis expectativas, las camas son geniales supercomodas, ideal para estancia con los peques , hay cuidado de peques , definitivamente lo recomiendo

Excelente servicio del personal (Aldo, Maria , Carlos, Montserrat)te hacen sentir como en casa, supero mis expectativas, las camas son geniales supercomodas, ideal para estancia con los peques , hay cuidado de peques , definitivamente lo recomiendo

6

Jose Ignacio

20. Nov. 2025

·

Aufenthalt für 3 Nächte

Al momento de hacer el Check inn fue una total pesadilla gracias a que las políticas de menores de edad y el motor de la plataforma no estaban correctamente sincronizadas.

Al momento de hacer el Check inn fue una total pesadilla gracias a que las políticas de menores de edad y el motor de la plataforma no estaban correctamente sincronizadas.

10

Mark

29. Apr. 2025

·

Aufenthalt für 7 Nächte

Very clean. Great service

Very clean. Great service

6

Sandra

30. Juli 2024

·

Aufenthalt für 3 Nächte

Pack your patience during check in. It will take you a very long time. Beach area is small and they have limited seating. Food is good at specialty restaurants. We are not pool people so I cant comment on that. Drinks were okay. It would be good w a family and kids. Screaming kids were everywhere. It was okay for the low price but would probably never go back. Oh the AC on 6th floor 2nd tower didnt work well and the elevators are tiny and slow. Use the stairs if you are able to.

Pack your patience during check in. It will take you a very long time. Beach area is small and they have limited seating. Food is good at specialty restaurants. We are not pool people so I cant comment on that. Drinks were okay. It would be good w a family and kids. Screaming kids were everywhere. It was okay for the low price but would probably never go back. Oh the AC on 6th floor 2nd tower didnt work well and the elevators are tiny and slow. Use the stairs if you are able to.

4

Peter

21. Okt. 2024

·

Aufenthalt für 4 Nächte

This trip was supposed to be for my wife\'s birthday. When we arrived, check in was ok then the pushy salesperson world not take no for an answer. First he offered discounts to a bamboo shop to pick up free socks, coupon for $200 off ro diamond palace, $50 jeep rental for the day, $50 per person for massage to $100 to spend all day in Chiciniza. We asked if this was timeshare and he said better. These day they are calling it"loyalty" points. He was relentless. He called our room to make sure we were coming. He kept referring how we have expedia vip access and my prices does for all the amenities he originally quoted. He brought us into this room so the girl in the office can fill out your information. The"loyalty" staff came in and basically told us what are our plans bc he did not want to waste our time. I explained i was not interested. Everything changed when i said no. They brought out the girl in the office, salesperson and a manager asking why we are not interested. We continued to let them know we were not interested and we are here for a short getaway. The sales manager was absolutely rude, pushy, disrespectful and manipulated the conversation. The staff was very kind, sales people needs a lesson in common courtesy and kindness of guests. I do not consider this resort luxury as they advertised. The food is below mediocre, rooms needs upgrade. You pay for everything as far as other amenities. Nothing was offered as a vip besides a salesperson telling me.

This trip was supposed to be for my wife\'s birthday. When we arrived, check in was ok then the pushy salesperson world not take no for an answer. First he offered discounts to a bamboo shop to pick up free socks, coupon for $200 off ro diamond palace, $50 jeep rental for the day, $50 per person for massage to $100 to spend all day in Chiciniza. We asked if this was timeshare and he said better. These day they are calling it"loyalty" points. He was relentless. He called our room to make sure we were coming. He kept referring how we have expedia vip access and my prices does for all the amenities he originally quoted. He brought us into this room so the girl in the office can fill out your information. The"loyalty" staff came in and basically told us what are our plans bc he did not want to waste our time. I explained i was not interested. Everything changed when i said no. They brought out the girl in the office, salesperson and a manager asking why we are not interested. We continued to let them know we were not interested and we are here for a short getaway. The sales manager was absolutely rude, pushy, disrespectful and manipulated the conversation. The staff was very kind, sales people needs a lesson in common courtesy and kindness of guests. I do not consider this resort luxury as they advertised. The food is below mediocre, rooms needs upgrade. You pay for everything as far as other amenities. Nothing was offered as a vip besides a salesperson telling me.

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Lage

Günstige Lage zur Stadt, zu Einkaufsmöglichkeiten und zu Tauch- und Bootszugängen, mit großartigen Schnorchelmöglichkeiten und Blick auf Kreuzfahrtschiffe. Einige bemängeln den sehr kleinen Strand und die ständige Präsenz von Kreuzfahrtschiffen.

Ähnliche Gästebewertungen

8

christopher

30. Okt. 2023

·

Aufenthalt für 7 Nächte

Perfect for my work trip purpose, close to cruise ports and easy transport links. Hotel was very nice, food was great and pools were spacious and the view from the infinity pool is beautiful. Staff were incredible all week, the area was safe to wonder and if I was looking for a relaxing getaway I would recommend. Only criticism was the air con stopped working after day 2 which made it difficult to sleep but I didn’t report it. If I was staying for longer or on my next visit I am sure the hotel would have resolved early. All in all I would recommend this hotel.

Perfect for my work trip purpose, close to cruise ports and easy transport links. Hotel was very nice, food was great and pools were spacious and the view from the infinity pool is beautiful. Staff were incredible all week, the area was safe to wonder and if I was looking for a relaxing getaway I would recommend. Only criticism was the air con stopped working after day 2 which made it difficult to sleep but I didn’t report it. If I was staying for longer or on my next visit I am sure the hotel would have resolved early. All in all I would recommend this hotel.

8

Stephenie

5. Apr. 2025

·

Aufenthalt für 5 Nächte

We really enjoyed this property. It is very lush and tropical. The resort is smaller but seems spacious at the same time. There is plenty of room for people and lots of different options for pools/beach. The interior pool would be great for small kids (as it's shaded). People with mobility issues may have trouble with the stone walkways and when we were there the main elevator from the lobby was out of service. Everyone we encountered was friendly and attentive. The desk gave us adjoining rooms without even being asked, which was thoughtful and much appreciated. Everything was clean and well taken care of. Our rooms were spotless each day. The one drawback was the food. We didn't love it, but we were able to find something at the buffet (amazing omelets for breakfast). The price for our stay was so reasonable, we just ate out each night for dinner. Cozumel has many great options, some within walking distance of the resort. The town is a short cab ride away and so much fun. Our entire group - ages 76 to 14 found things to do. We saw a lot of fish snorkeling at the property and enjoyed watching the cruise ships come and go. We all agreed we loved this resort and plan to come back.

We really enjoyed this property. It is very lush and tropical. The resort is smaller but seems spacious at the same time. There is plenty of room for people and lots of different options for pools/beach. The interior pool would be great for small kids (as it's shaded). People with mobility issues may have trouble with the stone walkways and when we were there the main elevator from the lobby was out of service. Everyone we encountered was friendly and attentive. The desk gave us adjoining rooms without even being asked, which was thoughtful and much appreciated. Everything was clean and well taken care of. Our rooms were spotless each day. The one drawback was the food. We didn't love it, but we were able to find something at the buffet (amazing omelets for breakfast). The price for our stay was so reasonable, we just ate out each night for dinner. Cozumel has many great options, some within walking distance of the resort. The town is a short cab ride away and so much fun. Our entire group - ages 76 to 14 found things to do. We saw a lot of fish snorkeling at the property and enjoyed watching the cruise ships come and go. We all agreed we loved this resort and plan to come back.

10

Amanda

12. Juni 2025

·

Aufenthalt für 7 Nächte

The variety of pools and restaurants is nice, the resort is also close to town. All the staff was very friendly, and the nighty entertainment was good!

The variety of pools and restaurants is nice, the resort is also close to town. All the staff was very friendly, and the nighty entertainment was good!

10

Amy

23. März 2025

·

Aufenthalt für 5 Nächte

We very much enjoyed our stay at GPR. Although the rooms are small and older, they are very clean, as is the entire property. We had a garden view, and the foliage is beautiful. I really like the water filling stations located throughout the property. We thoroughly enjoyed the snorkeling right on the beach. I thought the food was just ok. Plenty of options on the buffet. You won’t go hungry. This is a quieter resort which we also loved. Very convenient location, just a short $10 cab ride to town.

We very much enjoyed our stay at GPR. Although the rooms are small and older, they are very clean, as is the entire property. We had a garden view, and the foliage is beautiful. I really like the water filling stations located throughout the property. We thoroughly enjoyed the snorkeling right on the beach. I thought the food was just ok. Plenty of options on the buffet. You won’t go hungry. This is a quieter resort which we also loved. Very convenient location, just a short $10 cab ride to town.

8

Ruben Quesada

21. Apr. 2025

·

Aufenthalt für 7 Nächte

Very well located hotel and very clean. The breakfast was good but lunch and dinner could be much much better. The rooms on the lower floors are extremely loud, the door have no sound proofing. The beach is super small for the amount of people and you get big cruises every day so if you don’t like looking at big ships this is not your hotel.

Very well located hotel and very clean. The breakfast was good but lunch and dinner could be much much better. The rooms on the lower floors are extremely loud, the door have no sound proofing. The beach is super small for the amount of people and you get big cruises every day so if you don’t like looking at big ships this is not your hotel.

8

Adam

20. Aug. 2025

·

Aufenthalt für 7 Nächte

I love the location of this resort. Its also an easy resort to navigate.

I love the location of this resort. Its also an easy resort to navigate.

10

Kirk

25. Mai 2025

·

Aufenthalt für 7 Nächte

It’s a great combination of location, service, and value

It’s a great combination of location, service, and value

8

Barbara

26. Mai 2024

·

Aufenthalt für 7 Nächte

I liked the variety around the facility. Lots of various food options. Pools were beautiful & well maintained. Areas for children, families & also adults only. The beach was small & chairs a bit limited. More around the pools were available. I really loved being able to just access the ocean through a channel by the beach and snorkel. Lots of different fish. Cruise ships docked right outside.

I liked the variety around the facility. Lots of various food options. Pools were beautiful & well maintained. Areas for children, families & also adults only. The beach was small & chairs a bit limited. More around the pools were available. I really loved being able to just access the ocean through a channel by the beach and snorkel. Lots of different fish. Cruise ships docked right outside.

10

Daniel

23. Nov. 2025

·

Aufenthalt für 4 Nächte

We will definitely be staying here again the food is comparable to everywhere else that is all inclusive the staff here is amazing and there are several places within walking distance from the resort for shopping and restaurants

We will definitely be staying here again the food is comparable to everywhere else that is all inclusive the staff here is amazing and there are several places within walking distance from the resort for shopping and restaurants

10

Misty

26. März 2025

·

Aufenthalt für 4 Nächte

Beautiful! Great snorkeling

Beautiful! Great snorkeling

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Gastronomie

Häufige Beschwerden betreffen fade oder kaltes Essen, begrenzte Vielfalt und lange Wartezeiten in den Spezialitätenrestaurants; Getränke können unterschiedlich sein. Einige Gäste fanden Omeletts zum Frühstück oder bestimmte Gerichte à la carte akzeptabel.

Ähnliche Gästebewertungen

6

Tracey

11. März 2025

·

Aufenthalt für 10 Nächte

The rooms were great. New beds were very comfortable. The sheets, comforter, and pillows were very good. Housekeeping was great. The bar closes too early. Entertainment was just ok. The breakfast food was ok but always cold unless you got it straight off the grill. The restore food at the hotel was absolutely terrible! The worst food in an all inclusive. The drinks were poor as well. Soda was flat. We won’t be back. This was our third stay and it’s truly gone down hill with the food.

The rooms were great. New beds were very comfortable. The sheets, comforter, and pillows were very good. Housekeeping was great. The bar closes too early. Entertainment was just ok. The breakfast food was ok but always cold unless you got it straight off the grill. The restore food at the hotel was absolutely terrible! The worst food in an all inclusive. The drinks were poor as well. Soda was flat. We won’t be back. This was our third stay and it’s truly gone down hill with the food.

6

Kimberlee

13. Sept. 2025

·

Aufenthalt für 4 Nächte

The hotel is nice but the food was terrible and a big dissapointment. They have cut to may corners obviously to save money.

The hotel is nice but the food was terrible and a big dissapointment. They have cut to may corners obviously to save money.

8

Erin

17. Okt. 2025

·

Aufenthalt für eine Nacht

The lobby and grounds are very impressive! Check in process took about 20 minutes, but we were served lemonade in line. The room was great with a beautiful view of the sea! The main pool is so beautiful with the waterfall and surrounding jungle! The oceanfront pool (across the road, accessible easily by tunnel) and beach area are small, but very pleasant. The sports bar was beautiful, and was a great place to watch NFL! The food at the buffet was sub-par, especially at breakfast! This hotel is absolutely not handicap-accessible. The walking paths across the resort are made of large and beautiful, flat rocks with cement in between. Unfortunately, it’s very uneven to walk on, and it would be difficult for anyone who has trouble walking or balance issues. The buffet has makeshift wooden ramps for wheelchairs to navigate, but they are not secured or stable.

The lobby and grounds are very impressive! Check in process took about 20 minutes, but we were served lemonade in line. The room was great with a beautiful view of the sea! The main pool is so beautiful with the waterfall and surrounding jungle! The oceanfront pool (across the road, accessible easily by tunnel) and beach area are small, but very pleasant. The sports bar was beautiful, and was a great place to watch NFL! The food at the buffet was sub-par, especially at breakfast! This hotel is absolutely not handicap-accessible. The walking paths across the resort are made of large and beautiful, flat rocks with cement in between. Unfortunately, it’s very uneven to walk on, and it would be difficult for anyone who has trouble walking or balance issues. The buffet has makeshift wooden ramps for wheelchairs to navigate, but they are not secured or stable.

8

Robert

15. Okt. 2025

·

Aufenthalt für 7 Nächte

Food at breakfast is not hot enough. Sometimes just cold. Needs a better system to keep food at a safe temperature

Food at breakfast is not hot enough. Sometimes just cold. Needs a better system to keep food at a safe temperature

8

Stephen

5. Juni 2025

·

Aufenthalt für 5 Nächte

My wife and I visited this hotel for our first trip outside the USA, and overall, our five-night stay was very pleasant. Pros: • The buffet offered a wide variety of choices, including made-to-order eggs in the morning. • Throughout the day, snacks like fresh fruit, small sandwiches, and ice cream were readily available. • The two pools overlooking the water were beautiful, and drinks were served generously and often. • The staff were outstanding—friendly, professional, and always willing to help. • Our room was clean, and the air conditioning worked perfectly, which made for a comfortable stay. • The hotel was conveniently located near the town, with easy access to shops, restaurants, and excursions—all of which could be booked right from the hotel. Cons: • One downside was the persistent pressure from staff trying to get us to attend a 1.5-hour presentation. Some of these individuals later approached us with personal side deals, which felt a bit uncomfortable. • The pool bars closed relatively early—one at 6 p.m. and the other at 7 p.m.—which felt a little too soon for a resort setting. • While the food was generally good, it could be inconsistent depending on the time of day and the restaurant. We ended up sticking with the buffet, as it was the most reliable option.

My wife and I visited this hotel for our first trip outside the USA, and overall, our five-night stay was very pleasant. Pros: • The buffet offered a wide variety of choices, including made-to-order eggs in the morning. • Throughout the day, snacks like fresh fruit, small sandwiches, and ice cream were readily available. • The two pools overlooking the water were beautiful, and drinks were served generously and often. • The staff were outstanding—friendly, professional, and always willing to help. • Our room was clean, and the air conditioning worked perfectly, which made for a comfortable stay. • The hotel was conveniently located near the town, with easy access to shops, restaurants, and excursions—all of which could be booked right from the hotel. Cons: • One downside was the persistent pressure from staff trying to get us to attend a 1.5-hour presentation. Some of these individuals later approached us with personal side deals, which felt a bit uncomfortable. • The pool bars closed relatively early—one at 6 p.m. and the other at 7 p.m.—which felt a little too soon for a resort setting. • While the food was generally good, it could be inconsistent depending on the time of day and the restaurant. We ended up sticking with the buffet, as it was the most reliable option.

2

Gosia

5. Jan. 2026

·

Aufenthalt für 7 Nächte

I had a very disappointing experience staying at Park Royal. The food was bland and lacked flavor. The only consistently safe and decent option was fruit. Lines for the all-inclusive restaurants were extremely long. For example, every night at the Italian restaurant there were at least twenty families ahead of us, regardless of what time we arrived, and reservations were not allowed. The Wi-Fi was unreliable and kept disconnecting. The beach is located right next to a port with at least five large cruise ships docked at all times. You are essentially swimming next to cruise traffic, which raises obvious concerns about water quality (fuel, waste, etc.). The room itself was nice—I stayed on the 9th floor with an ocean view—but it had a very strong mold smell. I understand the hotel was fully booked, but after reporting the issue twice, no one ever came to clean or check the AC unit to address the smell. Service was another major disappointment. Unless you are visibly tipping, service is minimal. Staff seemed to expect extra payment for nearly everything. Overall, this resort did not meet expectations and I would not recommend it.

I had a very disappointing experience staying at Park Royal. The food was bland and lacked flavor. The only consistently safe and decent option was fruit. Lines for the all-inclusive restaurants were extremely long. For example, every night at the Italian restaurant there were at least twenty families ahead of us, regardless of what time we arrived, and reservations were not allowed. The Wi-Fi was unreliable and kept disconnecting. The beach is located right next to a port with at least five large cruise ships docked at all times. You are essentially swimming next to cruise traffic, which raises obvious concerns about water quality (fuel, waste, etc.). The room itself was nice—I stayed on the 9th floor with an ocean view—but it had a very strong mold smell. I understand the hotel was fully booked, but after reporting the issue twice, no one ever came to clean or check the AC unit to address the smell. Service was another major disappointment. Unless you are visibly tipping, service is minimal. Staff seemed to expect extra payment for nearly everything. Overall, this resort did not meet expectations and I would not recommend it.

8

Cindy Kay

4. Jan. 2025

·

Aufenthalt für 8 Nächte

Having three restaurants on site was helpful. However you certainly need reservations, we were told by the one of the hosts it would be 20 min. One hour and 20 min. My sister in law went to see what was going on. They all of a sudden they found a table. They hadn’t filled the salad for a few hours hadn’t taken our order fo sometime. Just awful service and food was cold. Very very poor service by everyone in the restaurant.

Having three restaurants on site was helpful. However you certainly need reservations, we were told by the one of the hosts it would be 20 min. One hour and 20 min. My sister in law went to see what was going on. They all of a sudden they found a table. They hadn’t filled the salad for a few hours hadn’t taken our order fo sometime. Just awful service and food was cold. Very very poor service by everyone in the restaurant.

4

WALTER

22. Juni 2025

·

Aufenthalt für 6 Nächte

I’ve stayed here the past 5 trips to Cozumel! At first it was awesome but over the years the food has went down hill! Will be looking for a different resort on the next trip to Cozumel! Long lines for dinner as they no longer do reservations or have a dress code that they adhere too anymore!

I’ve stayed here the past 5 trips to Cozumel! At first it was awesome but over the years the food has went down hill! Will be looking for a different resort on the next trip to Cozumel! Long lines for dinner as they no longer do reservations or have a dress code that they adhere too anymore!

6

Christopher

1. Okt. 2025

·

Aufenthalt für 4 Nächte

The dining service was average (too long wait time to be seated and served) and the food was average and snail portions at restaurants.

The dining service was average (too long wait time to be seated and served) and the food was average and snail portions at restaurants.

8

Heather

31. Dez. 2025

·

Aufenthalt für 7 Nächte

Overall very good . Standouts for this resort were 1. CLeanliness . The cleaning staff is top notch and probably get very little credit . From the bathrooms , guest rooms, beaches and pools . Clean all the time . 2 . The activities with the Funtastic team ! So much fun with the sand volleyball and shows . 3 . The Cafe team of girls made the best lattes 4 . Very comfortable beds and lovely ocean view . Great location . Not so good . Food was good , never great and sometimes cold . Alcohol was watered down . Wine was the only thing not , but you could only get that at then nice / reservation restaurants. Oh .. and Taxis are expensive . Plan to spend 20 dollars at the least to even go 2 Km.

Overall very good . Standouts for this resort were 1. CLeanliness . The cleaning staff is top notch and probably get very little credit . From the bathrooms , guest rooms, beaches and pools . Clean all the time . 2 . The activities with the Funtastic team ! So much fun with the sand volleyball and shows . 3 . The Cafe team of girls made the best lattes 4 . Very comfortable beds and lovely ocean view . Great location . Not so good . Food was good , never great and sometimes cold . Alcohol was watered down . Wine was the only thing not , but you could only get that at then nice / reservation restaurants. Oh .. and Taxis are expensive . Plan to spend 20 dollars at the least to even go 2 Km.

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4

Jessica

19. Feb. 2022

·

Aufenthalt für eine Nacht

Der Check-in hat drei Stunden gedauert! Erst um 1800 Uhr war es möglich das Zimmer zu beziehen. Darüber hinaus wurde uns die Schuld für die Verzögerung gegeben, da wir lastminute gebucht hätten und somit noch nichts im System vermekt gewesen sei. Unfassbar... Den anderen negativen Kommentaren kann man sich nahtlos anschließen. Wir haben erschreckenderweise die gleichen Erfahrungen gemacht. Zum Glück waren wir nur 2 Tage da!

Der Check-in hat drei Stunden gedauert! Erst um 1800 Uhr war es möglich das Zimmer zu beziehen. Darüber hinaus wurde uns die Schuld für die Verzögerung gegeben, da wir lastminute gebucht hätten und somit noch nichts im System vermekt gewesen sei. Unfassbar... Den anderen negativen Kommentaren kann man sich nahtlos anschließen. Wir haben erschreckenderweise die gleichen Erfahrungen gemacht. Zum Glück waren wir nur 2 Tage da!

2

Valentina

2. Okt. 2026

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Aufenthalt für 7 Nächte

La comida terrible !!!! Los jugos del Desayuno no llegaban ni a agua de sabor , súper rebajados, la zona del snack faltaban insumos , como pan para hamburguesa , queso . La fruta sabía a cebolla , la comida del Restaurante mexicano fría y el servicio de los meseros nada atentos . Que vergüenza que lo visiten extranjeros con esa pésima comida , cuando nos caracterizamos por tener una de las mejores comidas del mundo . No vuelvo a regresar . No vale la pena !!!

La comida terrible !!!! Los jugos del Desayuno no llegaban ni a agua de sabor , súper rebajados, la zona del snack faltaban insumos , como pan para hamburguesa , queso . La fruta sabía a cebolla , la comida del Restaurante mexicano fría y el servicio de los meseros nada atentos . Que vergüenza que lo visiten extranjeros con esa pésima comida , cuando nos caracterizamos por tener una de las mejores comidas del mundo . No vuelvo a regresar . No vale la pena !!!

10

Rafael

30. Aug. 2026

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Aufenthalt für 4 Nächte

I have been traveling and been in many places hotels I have to say these place is amazing 10/10 everything is amazing the staff are so friendly and welcoming is a place I would recommend 100% the ocean is so calm to enjoy with the kids since theres no big waves also you get to see every day the big cruise ships and amazing sunset also the food is great thanks Park Royal

I have been traveling and been in many places hotels I have to say these place is amazing 10/10 everything is amazing the staff are so friendly and welcoming is a place I would recommend 100% the ocean is so calm to enjoy with the kids since theres no big waves also you get to see every day the big cruise ships and amazing sunset also the food is great thanks Park Royal

10

Gustavo

21. Aug. 2026

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Aufenthalt für 3 Nächte

Las atenciones al llegar fueron increíbles, el hotel está en muy buenas condiciones y limpio, todos muy amables los restaurantes muy ricos

Las atenciones al llegar fueron increíbles, el hotel está en muy buenas condiciones y limpio, todos muy amables los restaurantes muy ricos

2

Alicia

19. Aug. 2026

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Aufenthalt für 2 Nächte

No me gustó el hotel la habitación no estaba limpia,

No me gustó el hotel la habitación no estaba limpia,

Richtlinien der Unterkunft

Hinweise zum Check-in

Alles, was Sie wissen müssen, um problemlos einchecken zu können.

Check-in

Check-out

Von 15:00 bis 00:00

Bis 12:00

Gut zu wissen

Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.

Optionale Extras

Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.

Haben Sie eine Frage?

Die KI antwortet sofort, auf Basis der Hotelinformationen.

Preise für kommende Reisedaten

November 2026

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1	2	3	4 $236	5 $236	6 $279	7 $279
8 $279	9 $272	10 $243	11 $243	12 $236	13 $236	14 $254
15 $257	16 $261	17 $260	18 $261	19 $334	20	21
22	23	24 $213	25 $213	26 $213	27 $213	28 $213
29 $213	30 $213

Dezember 2026

Günstiger

Teurer

Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.

Preise in USD für 2 Gäste, täglich aktualisiert.

Außerhalb der angegebenen Zeiten ist ein Check-in nicht möglich. Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Wenn du Fragen hast, wende dich bitte an die Unterkunft. Die Kontaktdaten findest du auf der Buchungsbestätigung. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt. Beim Check-in ist für jeden Gast (einschließlich Kinder) die Vorlage eines gültigen amtlichen Lichtbildausweises erforderlich. Für Minderjährige (unter 18 Jahren) in Begleitung ist eine Geburtsurkunde oder ein Schulausweis mit Foto erforderlich.

Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.

Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Diese Unterkunft akzeptiert Kreditkarten, Debitkarten und Bargeld.
Bargeldlose Transaktionen sind verfügbar
Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher, einem Rauchmelder, einem Sicherheitssystem und einem Erste-Hilfe-Kasten ausgestattet
Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
Bitte beachte, dass kulturelle Normen und Gastrichtlinien je nach Land und Unterkunft unterschiedlich sein können. Die aufgeführten Richtlinien wurden von der Unterkunft zur Verfügung gestellt.

Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
Die Unterkunft bietet je nach Verfügbarkeit Zimmer mit Verbindungstür/nebeneinanderliegende Zimmer. Bitte wende dich mit deiner Anfrage direkt an deine Unterkunft. Die Telefonnummer findest du auf der Buchungsbestätigung.
In dieser Unterkunft sind keine Haustiere gestattet, auch keine ausgebildeten Tiere wie z. B. Blindenhunde.
Es sind bargeldlose Zahlungsmethoden für alle Transaktionen verfügbar.

Unternehmensdetails

Registrierungsnummer der Unterkunft 001-007-000851/2025

Früher Check-in gegen Gebühr möglich (je nach Verfügbarkeit)
Später Check-out gegen Gebühr möglich (je nach Verfügbarkeit)

Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.