Allegro Cozumel All-Inclusive
US$ 206
/noite
Média para setembro
Preços para Allegro Cozumel All-Inclusive
Selecione datas para ver preços e disponibilidade
US$ 206
/noite
Média para setembro
Preços médios mensais
Em Allegro Cozumel All-Inclusive, o preço por noite é, em média, US$ 148 no mês mais barato (outubro) e US$ 611 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 595 |
| fevereiro | US$ 611 |
| março | US$ 554 |
| abril | US$ 513 |
| maio | US$ 184 |
| junho | US$ 166 |
| julho | US$ 202 |
| agosto | US$ 171 |
| setembro | US$ 206 |
| outubro | US$ 148 |
| novembro | US$ 220 |
| dezembro | US$ 330 |
J
F
M
A
M
J
J
A
set. · US$ 206
S
O
N
D
Mais caro: fevereiro (aprox. US$ 611)
Mais barato: outubro (aprox. US$ 148)
Sobre este alojamento
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Depois de uma imersão retemperante numa das 5 piscinas exteriores, aproveite para dar um salto até à praia privada. Wi-fi ...
Comodidades
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Depois de uma imersão retemperante numa das 5 piscinas exteriores, aproveite para dar um salto até à praia privada. Wi-fi grátis, serviços de concierge e uma sala de jogos são algumas das comodidades adicionais disponíveis neste alojamento.
Comodidades para negócios
As principais comodidades incluem uma receção aberta 24 horas, armazenamento de bagagem e uma lavandaria. Há estacionamento grátis no local.
Restaurante
Quando a sede apertar, dirija-se ao bar de praia, ao bar junto à piscina ou a um dos 5 bares/lounges. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido diariamente entre as 7:00 e as 10:30.
Quartos
Sinta-se em casa num dos 234 quartos com ar condicionado, produtos grátis no minibar e um televisor de ecrã plano. As unidades contam com um pátio interior. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho estão equipadas com um polibã, artigos de higiene grátis e secadores de cabelo.
Localização
Em Cozumel, Allegro Cozumel All Inclusive ficará à beira-mar, a 15 minutos a pé de Nachi Cocom Beach Club & Water Sport Center e de Playa Paraíso. Este alojamento com tudo incluído está a 1,5 km (0,9 mi) de Mr. Sancho's Beach Club e a 1,5 km (1 mi) de Playa Mia Grand Beach y Parque Acuático.
O que há nas proximidades
Parque Nacional Arrecifes de Cozumel(0.3 milhas)
Nachi Cocom Beach Club & Water Sport Center(0.4 milhas)
Playa Paraíso(0.7 milhas)
Mr. Sancho's Beach Club(0.9 milhas)
Playa Mia Grand Beach y Parque Acuático(1 milhas)
Praia de San Francisco(1 milhas)
Recife Paseo El Cedral(2.3 milhas)
Praia Palancar(2.5 milhas)
Playa Corona(4.1 milhas)
Playa El Cielo(4.2 milhas)
El Cedral(4.3 milhas)
Laguna Colombia(4.5 milhas)
Parque Nacional Kootenay(4.6 milhas)
Chankanaab Beach Adventure Park(5.3 milhas)
Terminal Marítimo Puerta Maya(7.1 milhas)
O aeroporto preferencial para Allegro Cozumel All Inclusive é o de Cozumel, Quintana Roo (CZM-Aeroporto Internacional de Cozumel)(11.1 milhas)
Estacionamento
Restaurante
Piscina
Quartos de não fumadores
Balcão de turismo
Campos de ténis
Localização
Carretera Sur San Francisco Palancar, Km 16.5, Estado de Quintana Roo, México
Parque Nacional Arrecifes de Cozumel (0.3 milhas)
Nachi Cocom Beach Club & Water Sport Center (0.4 milhas)
Playa Paraíso (0.7 milhas)
Mr. Sancho's Beach Club (0.9 milhas)
Playa Mia Grand Beach y Parque Acuático (1 milhas)
Praia de San Francisco (1 milhas)
Opções de quartos
5
Quarto Familiar, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas De Casal
Dormidas 4
Ar condicionadoWi-Fi (gratuito)Casa de banho privadaPátio
5
Suite Premium (Level)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Ar condicionadoWi-Fi (gratuito)Casa de banho privadaPátio
5
Quarto Premium (Premium Ultimate Dive Experience)
Detalhes do quarto
2 Camas De Casal
Dormidas 3
Ar condicionadoWi-Fi (gratuito)Casa de banho privadaPátio
5
Premium Ultimate Dive Experience up to 3 Divers
Detalhes do quarto
2 Camas De Casal
Dormidas 3
Ar condicionadoWi-Fi (gratuito)Casa de banho privadaPátio
7
Quarto Superior
Detalhes do quarto
2 Camas De Casal
Dormidas 3
Ar condicionadoWi-Fi (gratuito)Casa de banho privadaPátio
5
Quarto Superior (Premium Level)
Detalhes do quarto
2 Camas De Casal
Dormidas 3
Ar condicionadoWi-Fi (gratuito)Casa de banho privadaPátio
Avaliações dos hóspedes sobre Allegro Cozumel All-Inclusive
7.7
Bom
Com base em 1.170 avaliações verificadas
Quem se hospeda aqui?
Negócios
0%
Casal
36%
Família
43%
Grupos
17%
Individual
2%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Allegro Cozumel All-Inclusive, os viajantes elogiam a bela praia com águas calmas, a equipe de atividades atenciosa e o ambiente ideal para famílias, ao mesmo tempo em que observam quartos pequenos e desatualizados, um atendimento lento no balcão e no check-in, e comida que frequentemente está morna, repetitiva, com reservas difíceis de conseguir nos restaurantes especializados.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Allegro Cozumel All-Inclusive, os viajantes elogiam a bela praia com águas calmas, a equipe de atividades atenciosa e o ambiente ideal para famílias, ao mesmo tempo em que observam quartos pequenos e desatualizados, um atendimento lento no balcão e no check-in, e comida que frequentemente está morna, repetitiva, com reservas difíceis de conseguir nos restaurantes especializados.
Os hóspedes apreciam as áreas bem cuidadas, as várias piscinas e a área de splash para crianças, o fácil acesso a passeios de mergulho e snorkel a partir do píer e um ambiente descontraído, fácil de percorrer. Os pontos negativos comuns incluem a falta de ar condicionado no buffet principal, odores ocasionais de esgoto ou problemas de manutenção nos quartos, paredes finas e barulho de vida noturna perto de alguns edifícios, e uma seleção limitada de bebidas com alguns encerramentos antecipados. Espere uma estadia à beira-mar com bom custo-benefício, ideal para famílias e mergulhadores que priorizam o mar e as atividades em vez de refeições gourmet e quartos modernos.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
A praia e as piscinas são o destaque, com assentos geralmente disponíveis, uma área de splash para crianças e um píer no local para pegar mergulhadores e praticantes de snorkel. Os pontos negativos incluem uma seleção limitada de bebidas ou horários de fechamento antecipados, uma hidromassagem não muito quente e algumas falhas ocasionais com toalhas ou manutenção.
Avaliações dos hóspedes relacionadas
10
Marshall Reid
29 de nov. de 2025
·
A estadia foi de 7 noites
All the staff was very polite rooms were very clean and overall a good experience pools and beach were very nice
All the staff was very polite rooms were very clean and overall a good experience pools and beach were very nice
8
Sydney
6 de fev. de 2025
·
A estadia foi de 5 noites
Good stay at Allegro. The highlights are the beach and the staff. The beach front is large, clean, good sun throughout the day, and lots of seating. No exciting snorkelling available in front of the resort, but excellent sand bottom for swimming. Please note currently you are not allowed access to the beach after dark until sunrise for safety concerns. We hope there is a solution to the concerns soon so that this is allowed in the future! The entertainment staff are awesome. Constant activities that cater to everyone. High energy all day long. We appreciated their efforts and hard work to make everyone’s stay super fun! Shout out to Diego, David, and Angel. Awesome job, keep up the great work!
Good stay at Allegro. The highlights are the beach and the staff. The beach front is large, clean, good sun throughout the day, and lots of seating. No exciting snorkelling available in front of the resort, but excellent sand bottom for swimming. Please note currently you are not allowed access to the beach after dark until sunrise for safety concerns. We hope there is a solution to the concerns soon so that this is allowed in the future! The entertainment staff are awesome. Constant activities that cater to everyone. High energy all day long. We appreciated their efforts and hard work to make everyone’s stay super fun! Shout out to Diego, David, and Angel. Awesome job, keep up the great work!
8
Todd
4 de jul. de 2024
·
A estadia foi de 5 noites
Very nice beach at this resort with a lot of good activities. Swim up pool bar was great and the scuba center with their own pier made this resort ideal for all types of people.
Very nice beach at this resort with a lot of good activities. Swim up pool bar was great and the scuba center with their own pier made this resort ideal for all types of people.
8
dennis
20 de mar. de 2024
·
A estadia foi de 14 noites
Great for diving nice large property great staff
Great for diving nice large property great staff
10
ERIKA FERREIRA
23 de nov. de 2025
·
A estadia foi de 7 noites
Traveled as a family. Beach was perfect and hotel was very clean. My child had a lot of fun at the waterpark. Everyone was very nice. We liked that it was a smaller resort and it was a chill family atmosphere. We felt very safe and relaxed the whole time. We did the Cielo snorkel tour and traveled to mainland on the ferry to go to Xcaret which we 100% recommend! Overall had an amazing time and would definitely recommend Allegro to friends and family!
Traveled as a family. Beach was perfect and hotel was very clean. My child had a lot of fun at the waterpark. Everyone was very nice. We liked that it was a smaller resort and it was a chill family atmosphere. We felt very safe and relaxed the whole time. We did the Cielo snorkel tour and traveled to mainland on the ferry to go to Xcaret which we 100% recommend! Overall had an amazing time and would definitely recommend Allegro to friends and family!
8
Marissa
28 de out. de 2025
·
A estadia foi de 3 noites
The staff was super friendly. The resort is a little dated but well maintained and clean. The hot tub wasn't heated and it rained the whole time so hot tub would have been nice.
The staff was super friendly. The resort is a little dated but well maintained and clean. The hot tub wasn't heated and it rained the whole time so hot tub would have been nice.
8
Franck
12 de out. de 2025
·
A estadia foi de 7 noites
I don't consider myself much of a resort guy, but I wanted to unplug for a week and just focus on diving, and this resort allowed me to do just that. Food aplenty, drinks for those who are into that, a nice, clean, little fitness room. My only reservation would be around how thin the walls are. If you have loud neighbors like I did, your nights won't be super-peaceful.
I don't consider myself much of a resort guy, but I wanted to unplug for a week and just focus on diving, and this resort allowed me to do just that. Food aplenty, drinks for those who are into that, a nice, clean, little fitness room. My only reservation would be around how thin the walls are. If you have loud neighbors like I did, your nights won't be super-peaceful.
4
Elijio
29 de jul. de 2024
·
A estadia foi de 7 noites
We stayed in the second floor room the ac could not cool down the room at all. Noise from the outside and Nextdoor neighbors could be heard clearly in the room. Bars close down at 5pm. No waiters at all, you had to walk to a bar for a drink. You had to dry your self to get a bit to eat at the pool side restaurant. First night ac turned off in room, killed two cockroaches on the curtains. Ask for a new room immediately. On fourth day again one more cockroach in the room, and decided that was enough. Left the hotel the next day. The only good thing in this hotel is the beach, loved the beach. Will not recommend this hotel, maybe just for One day pass to enjoy the beautiful beach.
We stayed in the second floor room the ac could not cool down the room at all. Noise from the outside and Nextdoor neighbors could be heard clearly in the room. Bars close down at 5pm. No waiters at all, you had to walk to a bar for a drink. You had to dry your self to get a bit to eat at the pool side restaurant. First night ac turned off in room, killed two cockroaches on the curtains. Ask for a new room immediately. On fourth day again one more cockroach in the room, and decided that was enough. Left the hotel the next day. The only good thing in this hotel is the beach, loved the beach. Will not recommend this hotel, maybe just for One day pass to enjoy the beautiful beach.
8
Hollie
15 de out. de 2025
·
A estadia foi de 5 noites
This is my 2nd stay at this resort. Great for family vacation! Property is beautiful landscaping & mesmerizing sandy beach & pier. Easy to set up for any excursions on site for pick up on pier for scuba, snorkeling, paragliding ect. Restaurants Italian & Hibachi were excellent! Recommend upgrading to premium level for access to Santa Rosa lounge for exclusive Breakfast, Lunch & snacks. Enjoyed our vacation, 🌴
This is my 2nd stay at this resort. Great for family vacation! Property is beautiful landscaping & mesmerizing sandy beach & pier. Easy to set up for any excursions on site for pick up on pier for scuba, snorkeling, paragliding ect. Restaurants Italian & Hibachi were excellent! Recommend upgrading to premium level for access to Santa Rosa lounge for exclusive Breakfast, Lunch & snacks. Enjoyed our vacation, 🌴
6
Juan
23 de jun. de 2025
·
A estadia foi de 8 noites
Before you’re shocked by the 3-star rating, let me say—it was hard to give this place anything less than 5. This is a magnificent resort with great staff, but I want to highlight a few things to help them improve and assist future guests. **Pros:** * **The beach:** Absolutely stunning! Crystal-clear water with *no sargassum*—a rare treat in this part of Mexico. Calm, swimmable, and perfect for snorkeling. We saw fish, starfish, and more during our 8-day stay. * **The grounds:** Beautifully maintained with a mix of modern and rustic touches. Groundskeepers do a great job. Both pools and the kids’ area were large, never crowded, and always clean. * **The staff:** Incredibly friendly and welcoming—especially the bar and entertainment teams. **Cons:** * **Operations:** Buffet service needs improvement—plates and cups are often hard to find, and food frequently runs out without quick replenishment. * **Facility hours:** Pool closes at 8, pool bar at 5, and beach access shuts down at night, which is frustrating when the disco goes until 1:30AM. No late-night beach strolls allowed. * **The disco:** Poor soundproofing means music and bass can be heard throughout the resort, making it hard to sleep before 1:30AM. **Would we return?** Absolutely. The pros outweigh the cons, and next time we’ll be better prepared to enjoy it even more.
Before you’re shocked by the 3-star rating, let me say—it was hard to give this place anything less than 5. This is a magnificent resort with great staff, but I want to highlight a few things to help them improve and assist future guests. **Pros:** * **The beach:** Absolutely stunning! Crystal-clear water with *no sargassum*—a rare treat in this part of Mexico. Calm, swimmable, and perfect for snorkeling. We saw fish, starfish, and more during our 8-day stay. * **The grounds:** Beautifully maintained with a mix of modern and rustic touches. Groundskeepers do a great job. Both pools and the kids’ area were large, never crowded, and always clean. * **The staff:** Incredibly friendly and welcoming—especially the bar and entertainment teams. **Cons:** * **Operations:** Buffet service needs improvement—plates and cups are often hard to find, and food frequently runs out without quick replenishment. * **Facility hours:** Pool closes at 8, pool bar at 5, and beach access shuts down at night, which is frustrating when the disco goes until 1:30AM. No late-night beach strolls allowed. * **The disco:** Poor soundproofing means music and bass can be heard throughout the resort, making it hard to sleep before 1:30AM. **Would we return?** Absolutely. The pros outweigh the cons, and next time we’ll be better prepared to enjoy it even more.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
As áreas comuns e muitos quartos são mantidos limpos, e as praias e piscinas são bem conservadas. No entanto, vários hóspedes relataram cheiros de esgoto, vazamentos, pragas ou mofo em algumas áreas, além de toalhas inconsistentes e preocupações sobre a temperatura e higiene do buffet.
Avaliações dos hóspedes relacionadas
10
Yoryi Falcon
24 de out. de 2025
·
A estadia foi de 4 noites
Everything is clean, good service, friendly staff, beautiful beaches, safe and quiet
Everything is clean, good service, friendly staff, beautiful beaches, safe and quiet
4
Julie
14 de mai. de 2025
·
A estadia foi de 3 noites
Property is in need of a remodel! Safe did not work, refrigerator did not work and one night when it rained it leaked in our room on the bed. They did nothing about this.
Property is in need of a remodel! Safe did not work, refrigerator did not work and one night when it rained it leaked in our room on the bed. They did nothing about this.
2
Anna
4 de dez. de 2025
·
A estadia foi de 6 noites
We slept with cockroaches in our room, the room is dirty, the hotel is dirty, the staff is rude, the food is terrible, everything about this hotel is low quality.
We slept with cockroaches in our room, the room is dirty, the hotel is dirty, the staff is rude, the food is terrible, everything about this hotel is low quality.
10
ERIKA FERREIRA
23 de nov. de 2025
·
A estadia foi de 7 noites
Traveled as a family. Beach was perfect and hotel was very clean. My child had a lot of fun at the waterpark. Everyone was very nice. We liked that it was a smaller resort and it was a chill family atmosphere. We felt very safe and relaxed the whole time. We did the Cielo snorkel tour and traveled to mainland on the ferry to go to Xcaret which we 100% recommend! Overall had an amazing time and would definitely recommend Allegro to friends and family!
Traveled as a family. Beach was perfect and hotel was very clean. My child had a lot of fun at the waterpark. Everyone was very nice. We liked that it was a smaller resort and it was a chill family atmosphere. We felt very safe and relaxed the whole time. We did the Cielo snorkel tour and traveled to mainland on the ferry to go to Xcaret which we 100% recommend! Overall had an amazing time and would definitely recommend Allegro to friends and family!
4
Susanne M
27 de out. de 2025
·
A estadia foi de 6 noites
I had stayed here years ago and really loved it, so chose to come back, but my experience was not the same this time. The food at this resort was not very good. Almost everything at the main and only buffet was lukewarm to cold. The omelets were excellent. No cheese, sour cream or guacamole available for tacos. The snack bar had dried up burgers, frozen chicken nuggets, fries and under baked pizza every day, chips but no salsa or guacamole (It's Mexico!). The buffet by the pool is permanently closed, which was not mentioned on the website for this hotel. The Italian restaurant had a nice menu choice but everything we ordered was served cold from the T-Bone steak that had a caramelized sweet onion glaze and I mean SWEET, the stuffed Portabella was not stuffed with a ragu, just some shredded carrots and zucchini on top. The Gnocchi was good but cold. I usually don't care too much about the food, but this was a bit much. The staff was very friendly all around. Our bartenders at the pool were very good, remembered what we liked and were very fast. The beach was very clean. Apparently, a good portion of the resort caught fire and now there are these big empty black lots in one section and no plans to rebuild, it really takes away from the property. Our first room was dirty and had a net for a ceiling that was full of debris, changed rooms and it was much better. Overall, our stay was ok, I'd probably not stay here again.
I had stayed here years ago and really loved it, so chose to come back, but my experience was not the same this time. The food at this resort was not very good. Almost everything at the main and only buffet was lukewarm to cold. The omelets were excellent. No cheese, sour cream or guacamole available for tacos. The snack bar had dried up burgers, frozen chicken nuggets, fries and under baked pizza every day, chips but no salsa or guacamole (It's Mexico!). The buffet by the pool is permanently closed, which was not mentioned on the website for this hotel. The Italian restaurant had a nice menu choice but everything we ordered was served cold from the T-Bone steak that had a caramelized sweet onion glaze and I mean SWEET, the stuffed Portabella was not stuffed with a ragu, just some shredded carrots and zucchini on top. The Gnocchi was good but cold. I usually don't care too much about the food, but this was a bit much. The staff was very friendly all around. Our bartenders at the pool were very good, remembered what we liked and were very fast. The beach was very clean. Apparently, a good portion of the resort caught fire and now there are these big empty black lots in one section and no plans to rebuild, it really takes away from the property. Our first room was dirty and had a net for a ceiling that was full of debris, changed rooms and it was much better. Overall, our stay was ok, I'd probably not stay here again.
6
Hannah
11 de fev. de 2025
·
A estadia foi de 10 noites
Firstly, credit where credit is due, the property is very clean and the staff is constantly cleaning all areas of the resort. The restaurant staff members are all very pleasant but some of the premium bartenders and desk staff are mediocre at best. Unless you book a suite, the rooms are very small. Barely enough room to turn around in the bathroom. Plumbing issues in at least the 64 building, perhaps in others as well, causing disgusting sewer water backup into the shower and all over the bathroom floor. We reported this more than once and front desk sta were indifferent, no apology, no reimbursement of any kind. The buffet food is ok, pretty much what you'd expect at an all inclusive. You'll always find something palatable. The specialty hibachi restaurant is really good and entertaining. If you book premium level, you can get cooked to order omelets in the morning as well as a small selection of other breakfast foods in the Santa Rosa restaurant and eat breakfast near the pool/beach rather than at the main buffet. The beach is wonderful and the water is gorgeous but evidently there have been issues with crocodiles, yes CROCODILES in the swimming area. There was also a warning sign put up for jellyfish on our last day there, I'm not sure if that's a long term thing. There's really nothing the resort staff can do about either of those issues but it's definitely concerning. I traveled here with my family in 2024 as well and several of us had money stolen OUT OF THE ROOM SAFE!
Firstly, credit where credit is due, the property is very clean and the staff is constantly cleaning all areas of the resort. The restaurant staff members are all very pleasant but some of the premium bartenders and desk staff are mediocre at best. Unless you book a suite, the rooms are very small. Barely enough room to turn around in the bathroom. Plumbing issues in at least the 64 building, perhaps in others as well, causing disgusting sewer water backup into the shower and all over the bathroom floor. We reported this more than once and front desk sta were indifferent, no apology, no reimbursement of any kind. The buffet food is ok, pretty much what you'd expect at an all inclusive. You'll always find something palatable. The specialty hibachi restaurant is really good and entertaining. If you book premium level, you can get cooked to order omelets in the morning as well as a small selection of other breakfast foods in the Santa Rosa restaurant and eat breakfast near the pool/beach rather than at the main buffet. The beach is wonderful and the water is gorgeous but evidently there have been issues with crocodiles, yes CROCODILES in the swimming area. There was also a warning sign put up for jellyfish on our last day there, I'm not sure if that's a long term thing. There's really nothing the resort staff can do about either of those issues but it's definitely concerning. I traveled here with my family in 2024 as well and several of us had money stolen OUT OF THE ROOM SAFE!
6
Theodora
29 de jun. de 2025
·
A estadia foi de 5 noites
Beautiful resort, however we had two major issues. Noise and smell. From the moment we arrived there was a strong sewage smell that seemed to follow us from the lobby area to our room. We were assigned to the lower floor and when we opened the door we could still smell it. It was worse in the shower and sink area. Secondly, we could hear every footstep, toilet flush, and intimate act from the guests above us. Between the awful smell and noisey neighbors, our room was not very relaxing. We didn't complain because we thought this was just how it is at this resort. It was unbearable particularly at night. We endured this for 5 days. On our last day, while at the beach we overhead another guest complaining to others about the smell in their room. We joined the conversation and found out his family was staying on the other side of the resort yet had the same smell in their rooms. The other guests said they didn't have a smell. The family with the smell couldn't imagine staying in their room another night and requested a room change. If we had known the smell was not everywhere on the property but only in specific areas, we would have requested a room change after night one. I'm sharing this to advise other guests to speak up if they smell that sewage smell in their room. Its not everywhere... it could just be that the front desk assigned you to one of these unfortunate rooms on the property. Don't make our mistake. Say something and request a new room.
Beautiful resort, however we had two major issues. Noise and smell. From the moment we arrived there was a strong sewage smell that seemed to follow us from the lobby area to our room. We were assigned to the lower floor and when we opened the door we could still smell it. It was worse in the shower and sink area. Secondly, we could hear every footstep, toilet flush, and intimate act from the guests above us. Between the awful smell and noisey neighbors, our room was not very relaxing. We didn't complain because we thought this was just how it is at this resort. It was unbearable particularly at night. We endured this for 5 days. On our last day, while at the beach we overhead another guest complaining to others about the smell in their room. We joined the conversation and found out his family was staying on the other side of the resort yet had the same smell in their rooms. The other guests said they didn't have a smell. The family with the smell couldn't imagine staying in their room another night and requested a room change. If we had known the smell was not everywhere on the property but only in specific areas, we would have requested a room change after night one. I'm sharing this to advise other guests to speak up if they smell that sewage smell in their room. Its not everywhere... it could just be that the front desk assigned you to one of these unfortunate rooms on the property. Don't make our mistake. Say something and request a new room.
6
Chloe L Van
23 de mai. de 2025
·
A estadia foi de 4 noites
I never write reviews, but after spending 4 nights 5 days at Allegro resort, I wanted future travelers to be warned 1. Beach was fine, not rocky, but entry into water was sharp drop off with shells. Not a large beach. Can get crowded 2. AC is limited! Rooms are hot and you can't adjust lower. It's hot, sticky and this is awful.No AC at Buffett, night show is outside 3. Food is completely awful! I realize All-inclusives are not meant for great food, but this is not edible. Breakfast is the exact same everyday and beyond limited. I would not touch the eggs or bacon for my life. Ate 1 buffet and dinner and only had bread, everything was beyond disgusting. Had the habachi 1 night because you must stay 3 nights for 1 dinner reservation. The habachi was sub-par. Never ate lunch on resort 3. Drinks, if your looking for fruity,.cute, or plentiful drinks don't come here. Bars close early, limited selection and were always out of something or another. 4. Pools were hot, not just warm, but actually warmer than the hot tub. Not refreshing and sandy bottoms. 5. Don't stay in buildings 32 or 31, next to the sewer clean out which needed cleaned everyday. Workers start early and talk loudly outside of room every morning. Plus the smell of the sewer clean out is horrible. 6. Entertainment is Mariachi band, karaoke (avoid) and Rock band (descent) the "theater" is outside and folding chairs. Rock band was good, didn't understand many of the songs, got bitten by bugs. 7. Don't go
I never write reviews, but after spending 4 nights 5 days at Allegro resort, I wanted future travelers to be warned 1. Beach was fine, not rocky, but entry into water was sharp drop off with shells. Not a large beach. Can get crowded 2. AC is limited! Rooms are hot and you can't adjust lower. It's hot, sticky and this is awful.No AC at Buffett, night show is outside 3. Food is completely awful! I realize All-inclusives are not meant for great food, but this is not edible. Breakfast is the exact same everyday and beyond limited. I would not touch the eggs or bacon for my life. Ate 1 buffet and dinner and only had bread, everything was beyond disgusting. Had the habachi 1 night because you must stay 3 nights for 1 dinner reservation. The habachi was sub-par. Never ate lunch on resort 3. Drinks, if your looking for fruity,.cute, or plentiful drinks don't come here. Bars close early, limited selection and were always out of something or another. 4. Pools were hot, not just warm, but actually warmer than the hot tub. Not refreshing and sandy bottoms. 5. Don't stay in buildings 32 or 31, next to the sewer clean out which needed cleaned everyday. Workers start early and talk loudly outside of room every morning. Plus the smell of the sewer clean out is horrible. 6. Entertainment is Mariachi band, karaoke (avoid) and Rock band (descent) the "theater" is outside and folding chairs. Rock band was good, didn't understand many of the songs, got bitten by bugs. 7. Don't go
6
Cassandra
9 de jan. de 2025
·
A estadia foi de 3 noites
Property could use some updates. Our shower leaked all over the bathroom floor, making it slippery.
Property could use some updates. Our shower leaked all over the bathroom floor, making it slippery.
10
Allen Roman
8 de fev. de 2025
·
It was clean and the grounds were cared for
It was clean and the grounds were cared for
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são pequenos e desatualizados, com paredes finas que causam ruído de vizinhos ou shows noturnos em alguns edifícios. O conforto varia devido a problemas com ar condicionado ou água quente e camas muito firmes; o Wi-Fi é geralmente confiável.
Avaliações dos hóspedes relacionadas
8
Anita K
17 de out. de 2025
·
A estadia foi de 6 noites
The food was not great with the exception of the hibachi restaurant. My bed was so hard that my hips are bruised. The check-in process was way too slow. But, i loved the location and the bars served great drinks.
The food was not great with the exception of the hibachi restaurant. My bed was so hard that my hips are bruised. The check-in process was way too slow. But, i loved the location and the bars served great drinks.
10
Arturo
25 de set. de 2025
·
A estadia foi de 1 noite
Buscar la forma porque se escucha todo lo de las habitaciones de a lado
Buscar la forma porque se escucha todo lo de las habitaciones de a lado
8
Michael A
13 de nov. de 2025
·
A estadia foi de 27 noites
The staff were great. Sandy calm water at the beach were wonderful. Great wifi. Thanks to the guys for terrific beach volleyball, Diego, Arbby, and JD. Get closer, get closer, wakey wakey!
The staff were great. Sandy calm water at the beach were wonderful. Great wifi. Thanks to the guys for terrific beach volleyball, Diego, Arbby, and JD. Get closer, get closer, wakey wakey!
2
Kirk
15 de mai. de 2025
·
A estadia foi de 10 noites
Was rated higher on Expedia than occidental. Similar prices. Was a terrible so called resort. Tiny rooms with no room for clothes or luggage. Very dirty grounds. Ac did not work, complained several times. Hot water didn't work. No repairs until we said we were checking out and heading to occidental. 1 night was too long.
Was rated higher on Expedia than occidental. Similar prices. Was a terrible so called resort. Tiny rooms with no room for clothes or luggage. Very dirty grounds. Ac did not work, complained several times. Hot water didn't work. No repairs until we said we were checking out and heading to occidental. 1 night was too long.
6
Kaley Coty
31 de mar. de 2024
·
A estadia foi de 7 noites
Pros: Staff were helpful and attentive. Rooms a little dated but clean. Grounds were taken care of. Pools were great and beach awesome. Cons: The entertainment was decent but it lasted until 11pm and was extremely loud and heard from our room which was unit 32. Wouldn’t recommend staying on that side of the resort. We have a 5 year old and 8 year old and we had to use a sound machine to try and drown out the sound. Really disliked the fact you could only eat at one of the three restaurants only three times if you were there for a week. Other than that, you ate buffet food for breakfast, lunch and dinner. You had to be down at the front desk before 9:30am to stand in line to make reservations for the restaurants. Stood in line for about 45 minutes which was ridiculous. The buffet food was mediocre and it got really old eating it so much. They didn’t have real fruit juice so all the mixed drinks were like sugar water. I never found a cocktail I enjoyed. No real cream for coffee. Toaster was broke and not replaced the following day. We won’t be returning mainly because of the food and limited restaurant dining. This is an inclusive resort but they did have tip jars so advice for future guests is to consider tipping. They do work very hard and greatly appreciate it.
Pros: Staff were helpful and attentive. Rooms a little dated but clean. Grounds were taken care of. Pools were great and beach awesome. Cons: The entertainment was decent but it lasted until 11pm and was extremely loud and heard from our room which was unit 32. Wouldn’t recommend staying on that side of the resort. We have a 5 year old and 8 year old and we had to use a sound machine to try and drown out the sound. Really disliked the fact you could only eat at one of the three restaurants only three times if you were there for a week. Other than that, you ate buffet food for breakfast, lunch and dinner. You had to be down at the front desk before 9:30am to stand in line to make reservations for the restaurants. Stood in line for about 45 minutes which was ridiculous. The buffet food was mediocre and it got really old eating it so much. They didn’t have real fruit juice so all the mixed drinks were like sugar water. I never found a cocktail I enjoyed. No real cream for coffee. Toaster was broke and not replaced the following day. We won’t be returning mainly because of the food and limited restaurant dining. This is an inclusive resort but they did have tip jars so advice for future guests is to consider tipping. They do work very hard and greatly appreciate it.
6
Chadrick
8 de abr. de 2024
·
A estadia foi de 3 noites
The rooms and bathroom was extremely small.
The rooms and bathroom was extremely small.
6
Laura
24 de set. de 2024
·
A estadia foi de 3 noites
Rooms are on the smaller side but very clean, the food is average. The property is small and easy to navigate. The beach is beautiful. The staff was always friendly and helpful. Overall it was a great value for the money.
Rooms are on the smaller side but very clean, the food is average. The property is small and easy to navigate. The beach is beautiful. The staff was always friendly and helpful. Overall it was a great value for the money.
10
Michael I
11 de nov. de 2025
·
A estadia foi de 7 noites
Room was small but very clean and staff was very friendly and helpful. Only disappointment was when we went to the Italian restaurant that you have to make reservations for. The food was horrible and they only give you a small amount. Service was still great but they don’t have a grasp on Italian food.
Room was small but very clean and staff was very friendly and helpful. Only disappointment was when we went to the Italian restaurant that you have to make reservations for. The food was horrible and they only give you a small amount. Service was still great but they don’t have a grasp on Italian food.
8
Franck
12 de out. de 2025
·
A estadia foi de 7 noites
I don't consider myself much of a resort guy, but I wanted to unplug for a week and just focus on diving, and this resort allowed me to do just that. Food aplenty, drinks for those who are into that, a nice, clean, little fitness room. My only reservation would be around how thin the walls are. If you have loud neighbors like I did, your nights won't be super-peaceful.
I don't consider myself much of a resort guy, but I wanted to unplug for a week and just focus on diving, and this resort allowed me to do just that. Food aplenty, drinks for those who are into that, a nice, clean, little fitness room. My only reservation would be around how thin the walls are. If you have loud neighbors like I did, your nights won't be super-peaceful.
6
Kimberly
9 de nov. de 2025
·
A estadia foi de 7 noites
Staff, beach, pool were great. The food was not the best. The rooms are very dated.
Staff, beach, pool were great. The food was not the best. The rooms are very dated.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é frequentemente elogiada por ser atenciosa e enérgica, especialmente a equipe de entretenimento e o serviço de praia. O check-in e a ajuda no balcão podem ser lentos ou inativos, e a assistência com reservas de jantar varia.
Avaliações dos hóspedes relacionadas
10
Carolina Isabel
16 de nov. de 2025
·
A estadia foi de 5 noites
Every experience has been special and delightful. Everyone ,from employees to other guests, you encounter has a smile and hello. The rooms are comfy and kept regular clean. The beach is beautifully crystal clear and also kept clean. Food and drinks are great and always served with a smile. All services are excellent and the grounds kept clean and beautiful. It’s calm, peaceful and beautiful what more could you want if you’re looking to relax.
Every experience has been special and delightful. Everyone ,from employees to other guests, you encounter has a smile and hello. The rooms are comfy and kept regular clean. The beach is beautifully crystal clear and also kept clean. Food and drinks are great and always served with a smile. All services are excellent and the grounds kept clean and beautiful. It’s calm, peaceful and beautiful what more could you want if you’re looking to relax.
8
Michael A
13 de nov. de 2025
·
A estadia foi de 27 noites
The staff were great. Sandy calm water at the beach were wonderful. Great wifi. Thanks to the guys for terrific beach volleyball, Diego, Arbby, and JD. Get closer, get closer, wakey wakey!
The staff were great. Sandy calm water at the beach were wonderful. Great wifi. Thanks to the guys for terrific beach volleyball, Diego, Arbby, and JD. Get closer, get closer, wakey wakey!
4
Humberto
31 de out. de 2025
·
A estadia foi de 3 noites
El proceso de registro (check-in) fue muy lento y tortuoso. Resulta incomprensible que se tarden más de una hora en asignar la habitación. Es una lástima porque el hotel es extremadamente bonito y agradable
El proceso de registro (check-in) fue muy lento y tortuoso. Resulta incomprensible que se tarden más de una hora en asignar la habitación. Es una lástima porque el hotel es extremadamente bonito y agradable
4
Michael Andrew
7 de jan. de 2025
·
The restaurant staff and housekeeping at Allegro are excellent. The staff at the front desk and management not so much. I had reservations for two rooms with double beds in each room for nine months only to be disappointed at check in. My family was spread across the resort in different buildings. This made it inconvenient. Management did nothing to rectify the situation. Very disappointed.
The restaurant staff and housekeeping at Allegro are excellent. The staff at the front desk and management not so much. I had reservations for two rooms with double beds in each room for nine months only to be disappointed at check in. My family was spread across the resort in different buildings. This made it inconvenient. Management did nothing to rectify the situation. Very disappointed.
8
Laura Maritza
27 de abr. de 2025
·
A estadia foi de 5 noites
The property is very well maintained and beautiful. Loved that it was quiet and the staff was extremely nice! The only downfall was that to get checked in was terrible waste of time, only one person working. Long wait just to find out the room was not ready. Then to return and have to wait yet another hour just to finally get checked in with once again only one person checking in guests. But over all great property
The property is very well maintained and beautiful. Loved that it was quiet and the staff was extremely nice! The only downfall was that to get checked in was terrible waste of time, only one person working. Long wait just to find out the room was not ready. Then to return and have to wait yet another hour just to finally get checked in with once again only one person checking in guests. But over all great property
8
Sydney
6 de fev. de 2025
·
A estadia foi de 5 noites
Good stay at Allegro. The highlights are the beach and the staff. The beach front is large, clean, good sun throughout the day, and lots of seating. No exciting snorkelling available in front of the resort, but excellent sand bottom for swimming. Please note currently you are not allowed access to the beach after dark until sunrise for safety concerns. We hope there is a solution to the concerns soon so that this is allowed in the future! The entertainment staff are awesome. Constant activities that cater to everyone. High energy all day long. We appreciated their efforts and hard work to make everyone’s stay super fun! Shout out to Diego, David, and Angel. Awesome job, keep up the great work!
Good stay at Allegro. The highlights are the beach and the staff. The beach front is large, clean, good sun throughout the day, and lots of seating. No exciting snorkelling available in front of the resort, but excellent sand bottom for swimming. Please note currently you are not allowed access to the beach after dark until sunrise for safety concerns. We hope there is a solution to the concerns soon so that this is allowed in the future! The entertainment staff are awesome. Constant activities that cater to everyone. High energy all day long. We appreciated their efforts and hard work to make everyone’s stay super fun! Shout out to Diego, David, and Angel. Awesome job, keep up the great work!
8
Maria Frania Covarrubias
22 de ago. de 2025
·
A estadia foi de 7 noites
Very nice property. Poor front office staff person . Especially lady who checked us in
Very nice property. Poor front office staff person . Especially lady who checked us in
10
Juliuana
28 de out. de 2025
·
A estadia foi de 7 noites
staff is amazing and very friendly
staff is amazing and very friendly
8
KEITH R
3 de set. de 2025
·
A estadia foi de 1 noite
The best the girls in the reception to do the check-in but the big guy don’t like him
The best the girls in the reception to do the check-in but the big guy don’t like him
8
William Frank
10 de jul. de 2025
·
A estadia foi de 3 noites
Property is very nice and the staff is excellent. I'd have given five stars except the dinner had a long wait (20 minutes in line) one night and the check in process and time was not ideal.
Property is very nice and the staff is excellent. I'd have given five stars except the dinner had a long wait (20 minutes in line) one night and the check in process and time was not ideal.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
À beira-mar e tranquilo, com águas calmas e fácil acesso a locais de mergulho e passeios. Fica longe da cidade, então táxis são geralmente necessários.
Avaliações dos hóspedes relacionadas
8
Javier
21 de out. de 2025
·
A estadia foi de 2 noites
La playa más bonita que he visto la tiene esta propiedad
La playa más bonita que he visto la tiene esta propiedad
6
Mary Elizabeth
28 de jul. de 2025
·
A estadia foi de 6 noites
We loved the property! Hands down absolutely most beautiful beach, and for the price of a 7 days Cozumel vacation you really can’t beat it , however we arrived and had booked a none premium room , and wasn’t happy with it at all , so we went to the desk upgraded to the premium package and have no complaints after that except the food options which I knew when we booked , but will say there is a excellent family owned restaurant across the street that is literally a 5 minutes walk, they have the best homemade fresh home cooked meals EVER and their customer service is above and beyond. I would definitely return but would plan more outing for food
We loved the property! Hands down absolutely most beautiful beach, and for the price of a 7 days Cozumel vacation you really can’t beat it , however we arrived and had booked a none premium room , and wasn’t happy with it at all , so we went to the desk upgraded to the premium package and have no complaints after that except the food options which I knew when we booked , but will say there is a excellent family owned restaurant across the street that is literally a 5 minutes walk, they have the best homemade fresh home cooked meals EVER and their customer service is above and beyond. I would definitely return but would plan more outing for food
10
Leann
28 de ago. de 2025
·
A estadia foi de 7 noites
Loved the location
Loved the location
8
Lilia
18 de set. de 2024
·
A estadia foi de 6 noites
Property is a bit distant from the downtown area it gets expensive to ride a taxi back and forth
Property is a bit distant from the downtown area it gets expensive to ride a taxi back and forth
10
Ryan
28 de jul. de 2025
·
A estadia foi de 4 noites
Wonderful resort! The food was great with many hits and only a few misses. Not sure why the reviews on food are so negative... Most of our meals were really good. The resort is clean and the rooms spacious. The private beach is huge and there is great snorkeling right off shore. It's located about 15-20 minutes south of town, so bring cab fare - about $20 USD each way. There is a Jeep rental place across the street to self tour the island but STAY AWAY from any tequila tasting, it's a total scam!
Wonderful resort! The food was great with many hits and only a few misses. Not sure why the reviews on food are so negative... Most of our meals were really good. The resort is clean and the rooms spacious. The private beach is huge and there is great snorkeling right off shore. It's located about 15-20 minutes south of town, so bring cab fare - about $20 USD each way. There is a Jeep rental place across the street to self tour the island but STAY AWAY from any tequila tasting, it's a total scam!
10
Christina
3 de abr. de 2025
·
A estadia foi de 4 noites
We had so much fun on this resort. Went with our 16 year old. Food options were good and the staff was great. You will need transportation to reach the resort and town is too far to walk. A taxi from the ferry was only $20 Canadian. The taxis park right outside the ferry terminal and the hotel always has them close to site. This resort was affordable and very beautiful. We loved it and will be back!
We had so much fun on this resort. Went with our 16 year old. Food options were good and the staff was great. You will need transportation to reach the resort and town is too far to walk. A taxi from the ferry was only $20 Canadian. The taxis park right outside the ferry terminal and the hotel always has them close to site. This resort was affordable and very beautiful. We loved it and will be back!
8
Lanny
11 de out. de 2025
·
A estadia foi de 5 noites
Overall the property is nice and quiet, good family vacation spot. One of the best mature beach areas around, very picturesque! You feel safe letting your older kids venture around. Great tiny kid’s pool area, not so much for the older one’s. Short boat ride to snorkel, swim with turtles, stingrays or just relax in the most beautiful lagoon. If you scuba, then definitely the place to be. Book the premium side for more amenities, and enjoy!
Overall the property is nice and quiet, good family vacation spot. One of the best mature beach areas around, very picturesque! You feel safe letting your older kids venture around. Great tiny kid’s pool area, not so much for the older one’s. Short boat ride to snorkel, swim with turtles, stingrays or just relax in the most beautiful lagoon. If you scuba, then definitely the place to be. Book the premium side for more amenities, and enjoy!
8
dennis
20 de mar. de 2024
·
A estadia foi de 14 noites
Great for diving nice large property great staff
Great for diving nice large property great staff
8
Franck
12 de out. de 2025
·
A estadia foi de 7 noites
I don't consider myself much of a resort guy, but I wanted to unplug for a week and just focus on diving, and this resort allowed me to do just that. Food aplenty, drinks for those who are into that, a nice, clean, little fitness room. My only reservation would be around how thin the walls are. If you have loud neighbors like I did, your nights won't be super-peaceful.
I don't consider myself much of a resort guy, but I wanted to unplug for a week and just focus on diving, and this resort allowed me to do just that. Food aplenty, drinks for those who are into that, a nice, clean, little fitness room. My only reservation would be around how thin the walls are. If you have loud neighbors like I did, your nights won't be super-peaceful.
8
Hollie
15 de out. de 2025
·
A estadia foi de 5 noites
This is my 2nd stay at this resort. Great for family vacation! Property is beautiful landscaping & mesmerizing sandy beach & pier. Easy to set up for any excursions on site for pick up on pier for scuba, snorkeling, paragliding ect. Restaurants Italian & Hibachi were excellent! Recommend upgrading to premium level for access to Santa Rosa lounge for exclusive Breakfast, Lunch & snacks. Enjoyed our vacation, 🌴
This is my 2nd stay at this resort. Great for family vacation! Property is beautiful landscaping & mesmerizing sandy beach & pier. Easy to set up for any excursions on site for pick up on pier for scuba, snorkeling, paragliding ect. Restaurants Italian & Hibachi were excellent! Recommend upgrading to premium level for access to Santa Rosa lounge for exclusive Breakfast, Lunch & snacks. Enjoyed our vacation, 🌴
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O feedback sobre a comida é predominantemente negativo: os buffets são frequentemente mornos e repetitivos, com variedade limitada, enquanto o restaurante asiático/hibachi é, comumente, o destaque e o italiano decepciona. Os horários nos restaurantes especializados são limitados, e o buffet principal não tem ar condicionado.
Avaliações dos hóspedes relacionadas
8
Anita K
17 de out. de 2025
·
A estadia foi de 6 noites
The food was not great with the exception of the hibachi restaurant. My bed was so hard that my hips are bruised. The check-in process was way too slow. But, i loved the location and the bars served great drinks.
The food was not great with the exception of the hibachi restaurant. My bed was so hard that my hips are bruised. The check-in process was way too slow. But, i loved the location and the bars served great drinks.
6
Wanda
14 de jun. de 2025
·
A estadia foi de 7 noites
The shows and the entertainment staff were wonderful. The food was barely mediocre. The temperature of the food was either not too hot or not too cold.
The shows and the entertainment staff were wonderful. The food was barely mediocre. The temperature of the food was either not too hot or not too cold.
10
Kelly
10 de jul. de 2025
·
A estadia foi de 5 noites
Everything was wonderful. Unfortunately the food was a big disappointment. MUNDANE buffet same food everyday. I was not able to get into the nicer dining options they were all booked and no assistance to make a reservation was offered other than try next day at front desk.
Everything was wonderful. Unfortunately the food was a big disappointment. MUNDANE buffet same food everyday. I was not able to get into the nicer dining options they were all booked and no assistance to make a reservation was offered other than try next day at front desk.
6
Edwin A
23 de set. de 2024
·
A estadia foi de 9 noites
The resort is typical for the area. What the issues are dining not as advertised. All the restaurants that were advertised were not functioning there was not air conditioning in the main dining area. Temperatures were over 90 F not enjoyable sweltering while you eat. It was like that everyday for our nine day stay. The dive shop did not have the minimal equipment inventory to supply customers.There were some good amenities such as a beautiful beach area, wonderful beach area personnel, and Camila our diving instructor who was awesome. I will not recommend this resort due to the discomfort of the main restaurant area and quality of food and we were only allowed to eat at the “specialty restaurants” three days of our nine day stay. There were also misleading information on the website description of the facilities and they should definitely be reviewed and corrected.
The resort is typical for the area. What the issues are dining not as advertised. All the restaurants that were advertised were not functioning there was not air conditioning in the main dining area. Temperatures were over 90 F not enjoyable sweltering while you eat. It was like that everyday for our nine day stay. The dive shop did not have the minimal equipment inventory to supply customers.There were some good amenities such as a beautiful beach area, wonderful beach area personnel, and Camila our diving instructor who was awesome. I will not recommend this resort due to the discomfort of the main restaurant area and quality of food and we were only allowed to eat at the “specialty restaurants” three days of our nine day stay. There were also misleading information on the website description of the facilities and they should definitely be reviewed and corrected.
6
kellie rae
17 de nov. de 2025
·
A estadia foi de 7 noites
The room was ok no hot water the 1st day but they got that fixed. Our biggest issue was the food, no variety and things would be out and it took forever to refill items had lunch and at dinner the same items would be on the buffet like they just brought them up from lunch. Staff and beach were great
The room was ok no hot water the 1st day but they got that fixed. Our biggest issue was the food, no variety and things would be out and it took forever to refill items had lunch and at dinner the same items would be on the buffet like they just brought them up from lunch. Staff and beach were great
6
Robert
11 de nov. de 2025
·
A estadia foi de 9 noites
The food at the Allegro is absolutely subpar and I question the food hygiene. Itema that should be hot are lukewarm at best. Food that should be cold is warm. This is concerning. Members of our party were sick after consuming food at the buffet. Cross contamination was a major concern. When the same utensils are being used on raw fish, pork, beef and chicken at the grill. I know many resorts recycle leftovers from the day before but the options for breakfast being the same as what was served fo4 supper every morning became tedious. Often being excited for hardboiled eggs is not the level of food I expect at any resort. There were not enough serving untensils per food items on the buffet which lead to more cross contamination. The buffet was a huge disapointment and would not return or recommend the Allegro for this reason alone. The majority of the staff are amazing. We quite enjoyed Wilma at the buffet and the female server at the beach bar who hussled all week, she always had a smile. We had several issues with our room from the toilet not working to the roof leaking, with that being said maintenance and management were quick and professional with fixing the issues. Everything about the Allegro is beautiful from the grounds, the beach, location it is so unfortunate about the food. This was our second time here, after giving it a second chance after the food issues last year. I sincerely hope that managament addresses the food issues before someone gets very si
The food at the Allegro is absolutely subpar and I question the food hygiene. Itema that should be hot are lukewarm at best. Food that should be cold is warm. This is concerning. Members of our party were sick after consuming food at the buffet. Cross contamination was a major concern. When the same utensils are being used on raw fish, pork, beef and chicken at the grill. I know many resorts recycle leftovers from the day before but the options for breakfast being the same as what was served fo4 supper every morning became tedious. Often being excited for hardboiled eggs is not the level of food I expect at any resort. There were not enough serving untensils per food items on the buffet which lead to more cross contamination. The buffet was a huge disapointment and would not return or recommend the Allegro for this reason alone. The majority of the staff are amazing. We quite enjoyed Wilma at the buffet and the female server at the beach bar who hussled all week, she always had a smile. We had several issues with our room from the toilet not working to the roof leaking, with that being said maintenance and management were quick and professional with fixing the issues. Everything about the Allegro is beautiful from the grounds, the beach, location it is so unfortunate about the food. This was our second time here, after giving it a second chance after the food issues last year. I sincerely hope that managament addresses the food issues before someone gets very si
8
Steven F
1 de nov. de 2025
·
A estadia foi de 8 noites
The resort and staff are excellent, the premium restaurant food was never hot. Warm at best, many items in the regular buffet were also not hot enough for us. Louis and Christian took very good care of us. If the food temp issues could be fixed we would have no complaints.
The resort and staff are excellent, the premium restaurant food was never hot. Warm at best, many items in the regular buffet were also not hot enough for us. Louis and Christian took very good care of us. If the food temp issues could be fixed we would have no complaints.
4
Susanne M
27 de out. de 2025
·
A estadia foi de 6 noites
I had stayed here years ago and really loved it, so chose to come back, but my experience was not the same this time. The food at this resort was not very good. Almost everything at the main and only buffet was lukewarm to cold. The omelets were excellent. No cheese, sour cream or guacamole available for tacos. The snack bar had dried up burgers, frozen chicken nuggets, fries and under baked pizza every day, chips but no salsa or guacamole (It's Mexico!). The buffet by the pool is permanently closed, which was not mentioned on the website for this hotel. The Italian restaurant had a nice menu choice but everything we ordered was served cold from the T-Bone steak that had a caramelized sweet onion glaze and I mean SWEET, the stuffed Portabella was not stuffed with a ragu, just some shredded carrots and zucchini on top. The Gnocchi was good but cold. I usually don't care too much about the food, but this was a bit much. The staff was very friendly all around. Our bartenders at the pool were very good, remembered what we liked and were very fast. The beach was very clean. Apparently, a good portion of the resort caught fire and now there are these big empty black lots in one section and no plans to rebuild, it really takes away from the property. Our first room was dirty and had a net for a ceiling that was full of debris, changed rooms and it was much better. Overall, our stay was ok, I'd probably not stay here again.
I had stayed here years ago and really loved it, so chose to come back, but my experience was not the same this time. The food at this resort was not very good. Almost everything at the main and only buffet was lukewarm to cold. The omelets were excellent. No cheese, sour cream or guacamole available for tacos. The snack bar had dried up burgers, frozen chicken nuggets, fries and under baked pizza every day, chips but no salsa or guacamole (It's Mexico!). The buffet by the pool is permanently closed, which was not mentioned on the website for this hotel. The Italian restaurant had a nice menu choice but everything we ordered was served cold from the T-Bone steak that had a caramelized sweet onion glaze and I mean SWEET, the stuffed Portabella was not stuffed with a ragu, just some shredded carrots and zucchini on top. The Gnocchi was good but cold. I usually don't care too much about the food, but this was a bit much. The staff was very friendly all around. Our bartenders at the pool were very good, remembered what we liked and were very fast. The beach was very clean. Apparently, a good portion of the resort caught fire and now there are these big empty black lots in one section and no plans to rebuild, it really takes away from the property. Our first room was dirty and had a net for a ceiling that was full of debris, changed rooms and it was much better. Overall, our stay was ok, I'd probably not stay here again.
10
Lawrence
4 de nov. de 2025
·
A estadia foi de 7 noites
Decent…. They do not have 5 restaurants. And the buffet is terrible.
Decent…. They do not have 5 restaurants. And the buffet is terrible.
4
GREGORY FOREST
27 de out. de 2025
·
A estadia foi de 7 noites
The food at Allegro is terrible. It is barely edible, with the exception being the Asian specialty restaurant which we luckily got into twice. The property is nice however, and the beach is exceptional.
The food at Allegro is terrible. It is barely edible, with the exception being the Asian specialty restaurant which we luckily got into twice. The property is nice however, and the beach is exceptional.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
8
Flavia
27 de jul. de 2025
·
A estadia foi de 6 noites
Hotel é lindo e está bem conservado. A comida e drinks precisam melhorar a qualidade. O local é lindo, principalmente a praia! Dias inesquecíveis e de muito descanso!
Hotel é lindo e está bem conservado. A comida e drinks precisam melhorar a qualidade. O local é lindo, principalmente a praia! Dias inesquecíveis e de muito descanso!
10
Flavia
25 de jul. de 2025
·
A estadia foi de 3 noites
Foi nossa terceira vez no hotel. Hotel está bem conservado. Sempre maravilhoso! O local é lindíssimo! A equipe do hotel é atenciosa e a possui uma das melhores praias de Cozumel. O café da manhã é muito bom, porém as outras refeições não são muito boas e achei que piorou dessa vez, assim como os drinks. Mas é um bom custo benefício e conseguimos descansar bastante!
Foi nossa terceira vez no hotel. Hotel está bem conservado. Sempre maravilhoso! O local é lindíssimo! A equipe do hotel é atenciosa e a possui uma das melhores praias de Cozumel. O café da manhã é muito bom, porém as outras refeições não são muito boas e achei que piorou dessa vez, assim como os drinks. Mas é um bom custo benefício e conseguimos descansar bastante!
10
Lucina Yines
12 de out. de 2024
·
A estadia foi de 4 noites
Excelente
Excelente
10
Irna Iris Maysonet
25 de jul. de 2024
·
A estadia foi de 3 noites
Excelente
Excelente
6
Karyna
24 de jun. de 2023
·
A estadia foi de 2 noites
Hotel atende mergulhadores que queiram desfrutar essa ilha mágica. Mas deixa a desejar em relação a comida, conforto e educação de alguns funcionários. Todos os dias que jantamos os atendentes pareciam estar com pressa, retiraram as coisas sem pedir licença. Um absurdo! O restaurante principal é UM CALOR INSUPORTÁVEL. Vc janta transpirando, toma café transpirando. Horrível!! Não voltaria...
Hotel atende mergulhadores que queiram desfrutar essa ilha mágica. Mas deixa a desejar em relação a comida, conforto e educação de alguns funcionários. Todos os dias que jantamos os atendentes pareciam estar com pressa, retiraram as coisas sem pedir licença. Um absurdo! O restaurante principal é UM CALOR INSUPORTÁVEL. Vc janta transpirando, toma café transpirando. Horrível!! Não voltaria...
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-18: 203.5264486541748USD
- 2026-09-19: NO DATA
- 2026-09-20: 203.3278155464172USD
- 2026-09-21: 181.0036700340271USD
- 2026-09-22: 163.1572277000427USD
- 2026-09-23: 176.55036869888303USD
- 2026-09-24: 163.15629860687255USD
- 2026-09-25: 169.85232567443848USD
- 2026-09-26: 190.25266983261108USD
- 2026-09-27: 176.72687887115478USD
- 2026-09-28: 176.72747489318846USD
- 2026-09-29: 176.72687887115478USD
- 2026-09-30: 178.55230152969358USD
- 2026-10-01: 178.5022356788635USD
- 2026-10-02: 178.55230152969358USD
- 2026-10-03: 178.55230152969358USD
- 2026-10-04: 156.61907635116577USD
- 2026-10-05: 164.4203035697937USD
- 2026-10-06: 164.46321715621949USD
- 2026-10-07: 156.61907635116577USD
- 2026-10-08: 181.1859826560974USD
- 2026-10-09: 190.29558341903686USD
- 2026-10-10: 197.34012560577392USD
- 2026-10-11: 190.29558341903686USD
- 2026-10-12: 185.61113071517943USD
- 2026-10-13: 190.29558341903686USD
- 2026-10-14: 192.35732881393432USD
- 2026-10-15: 213.724929082489USD
- 2026-10-16: 213.724929082489USD
- 2026-10-17: 202.04601757278442USD
- 2026-10-18: 197.34012560577392USD
- 2026-10-19: 181.1859826560974USD
- 2026-10-20: 190.29558341903686USD
- 2026-10-21: 185.55393013000486USD
- 2026-10-22: 190.25266983261108USD
- 2026-10-23: 190.29558341903686USD
- 2026-10-24: 197.29005975494383USD
- 2026-10-25: 201.97449492874145USD
- 2026-10-26: 209.08340749511717USD
- 2026-10-27: 202.04601757278442USD
- 2026-10-28: 197.34012560577392USD
- 2026-10-29: 201.97449492874145USD
- 2026-10-30: 202.04601757278442USD
- 2026-10-31: 201.97449492874145USD
- 2026-11-01: 207.04513485031126USD
- 2026-11-02: 207.09520070114135USD
- 2026-11-03: 197.17562352447507USD
- 2026-11-04: 186.86270686569213USD
- 2026-11-05: 217.15065337142943USD
- 2026-11-06: 227.56370173187256USD
- 2026-11-07: 227.56370173187256USD
- 2026-11-08: 227.32054227218626USD
- 2026-11-09: 211.53647641525268USD
- 2026-11-10: 207.30259883880615USD
- 2026-11-11: 227.27762868576048USD
- 2026-11-12: 227.32054227218626USD
- 2026-11-13: 234.84425111389157USD
- 2026-11-14: 242.74701243896482USD
- 2026-11-15: 234.84425111389157USD
- 2026-11-16: 207.09520070114135USD
- 2026-11-17: 207.09520070114135USD
- 2026-11-18: 242.74701243896482USD
Os funcionários da receção irão receber os clientes à chegada. Em caso de dúvida, contacte o alojamento através dos dados que constam da confirmação da reserva. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Os clientes deverão contactar este alojamento antecipadamente para reservar estacionamento no local
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- É possível efetuar transações sem numerário
- O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- Os clientes que reservarem um tipo de quarto "Experiência de Mergulho Premium Ultimate" deverão fornecer uma certificação PADI ou uma documentação equivalente.
- O preço total apresentado para estadias a 24 de dezembro inclui uma tarifa relativa a um jantar de gala obrigatório da véspera de Natal.
- O preço total apresentado para estadias a 31 de dezembro inclui uma tarifa relativa a um jantar de gala obrigatório da véspera de Ano Novo.
- Apenas é permitido o acesso aos quartos a clientes registados.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
- Os quartos dispõem de internet sem fios grátis (limite máximo de aparelhos ligados: 2). As áreas públicas oferecem igualmente de internet sem fios grátis (limite máximo de aparelhos ligados: 2).
- Disponibilização de opções de pagamento sem numerário em todas as transações.
Cortesias mais populares
Estacionamento
Restaurante
Piscina
Quartos de não fumadores
Balcão de turismo
Campos de ténis
Atividades
Piscina
Campos de ténis
Praia privada
Jardim
Praia (na proximidade)
Mergulho
Karaoke
Bilhar
Pesca
Parque infantil
Piscina para crianças
Piscina exterior
Música ao vivo
Evening Entertainment
Mobiliário de exterior
Pool (Seasonal Outdoor)
Ténis de mesa
Terraço
Fitness Center (nearby)
Water Park
Estacionamento
Estacionamento
Estacionamento gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito
Geral
Restaurante
Quartos de não fumadores
Sauna
Banheira de hidromassagem/Jacúzi
Banho turco
Massagem
Solário
Spa/Health club
Tratamentos corporais
Tratamentos de beleza
Clube para crianças
Bar junto à piscina
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Serviços
Balcão de turismo
Serviços de limpeza
Câmbio de moeda
Caixa ATM/Multibanco
Área designada para fumadores
Lavagem de roupa própria
24-Hour Front Desk
Bingo
Concierge Services