Presidente Cozumel Resort & Spa
268 US$
/ noche
Promedio para septiembre
Precios para Presidente Cozumel Resort & Spa
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268 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Presidente Cozumel Resort & Spa, los precios por noche son de 213 US$ de media en el mes más barato (junio) y de 411 US$ en el mes más caro (diciembre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 293 US$ |
| febrero | 297 US$ |
| marzo | 293 US$ |
| abril | 282 US$ |
| mayo | 235 US$ |
| junio | 213 US$ |
| julio | 246 US$ |
| agosto | 266 US$ |
| septiembre | 268 US$ |
| octubre | 268 US$ |
| noviembre | 304 US$ |
| diciembre | 411 US$ |
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sept · 268 US$
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Más caro: diciembre (aprox. 411 US$)
Más barato: junio (aprox. 213 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Tras un baño en una de las 2 piscinas al aire libre nada como la playa privada para descansar. Encontrarás también servicios de conserjería, s...
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Tras un baño en una de las 2 piscinas al aire libre nada como la playa privada para descansar. Encontrarás también servicios de conserjería, servicio de cuidado infantil (de pago) y una tienda de recuerdos.
Servicios empresariales
Tendrás un centro de negocios, tintorería y un servicio de recepción las 24 horas a tu disposición. ¿Estás organizando un evento en Cozumel? En este hotel tienes a tu disposición 530 metros cuadrados de espacio con zona para conferencias y una sala de reuniones. Hay un aparcamiento con asistencia gratuito disponible.
Comida
Si tienes ganas de comer algo de cocina italiana, ve a Alfredo Di Roma Trattoria, uno de los 4 restaurantes de este hotel, o simplemente llama al servicio de habitaciones las 24 horas. Relájate con un buen refresco en uno de los 2 bares con salón. Se ofrece un desayuno bufé todos los días de 07:00 a 11:00 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 221 habitaciones con aire acondicionado, minibar y televisión de pantalla plana. Descansa como nunca en una cama con edredón de plumas y sábanas de algodón egipcio. Para los momentos de ocio, tienes una por cable. El baño privado está provisto de artículos de higiene personal de diseño y secadores de pelo.
Ubicación
Si decides alojarte en InterContinental Presidente Cozumel Resort Spa by IHG de Cozumel, estarás cerca de la bahía y a menos de 15 minutos en coche de Club de playa Mr. Sancho's y Terminal marítima de Cozumel. Además, este hotel de playa se encuentra a 32,4 km de Ferry a Cozumel y a 36,6 km de Parque temático ecológico Xcaret.
Qué hay cerca
Parque Nacional Arrecifes de Cozumel(0.1 millas)
We B Divin' Cozumel(1.2 millas)
Terminal Marítima Puerta Maya(1.3 millas)
Playa Uvas(1.5 millas)
Royal Village Shopping Center(1.5 millas)
Planetario Cha'an Ka'an de Cozumel(1.6 millas)
Cozumel Marine World(1.7 millas)
Parque Nacional Chankanaab(2.1 millas)
Parque de aventura de playa Chankanaab(2.1 millas)
Arrecife de Villablanca(2.1 millas)
Playa Caletita(2.2 millas)
Nado con rayas Stingray Beach(2.4 millas)
Playa Corona(2.7 millas)
Playa Paraíso(5.1 millas)
Club de playa Mr. Sancho's(5.8 millas)
El aeropuerto más cercano se encuentra en Cozumel, Quintana Roo (CZM-A. Internacional de Cozumel)(8.4 millas)
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicio de aparcacoches
Ubicación
Carretera A Chankanaab KM 6.5, Estado de Quintana Roo, México
Parque Nacional Arrecifes de Cozumel (0.1 millas)
We B Divin' Cozumel (1.2 millas)
Terminal Marítima Puerta Maya (1.3 millas)
Playa Uvas (1.5 millas)
Royal Village Shopping Center (1.5 millas)
Planetario Cha'an Ka'an de Cozumel (1.6 millas)
Opciones de habitación
5
Habitación Premium, 1 cama de matrimonio grande, accesible para personas con discapacidad
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
452 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
9
Habitación Premium, 2 camas de matrimonio, acceso a la piscina
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 3
452 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
6
Habitación Premium, 1 cama de matrimonio grande (Seafront, Outdoor Shower)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
431 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
8
Habitación Premium, 2 camas de matrimonio (Seafront, Outdoor Shower)
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 3
431 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
9
Habitación Premium, 1 cama de matrimonio grande, acceso a la piscina
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
452 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
13
Suite junior, 1 cama de matrimonio grande, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
969 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
11
Habitación Premium, 1 cama de matrimonio grande (Seafront, Beach Access)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
463 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
8
Habitación clásica
Detalles de la oferta
1 Cama Individual
Capacidad: 2
344 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
9
Habitación clásica, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
344 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
12
Habitación Premium, 1 cama de matrimonio grande, balcón
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
431 ft²
BalcónBalcón o terrazaAire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
6
Habitación Premium, 2 camas de matrimonio (Seafront, Beach Access)
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 3
463 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
14
Suite junior, 2 camas de matrimonio, vistas al mar
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 3
969 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
9
Suite junior, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
1302 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
8
Habitación Premium, 1 cama de matrimonio grande (Reef View with Beach Access)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
484 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
10
Habitación Premium, 2 camas de matrimonio, vistas al mar
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 3
431 ft²
BalcónAire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
9
Habitación clásica, 2 camas de matrimonio, accesible para personas con discapacidad
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 3
344 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
13
Suite, 1 cama de matrimonio grande (Reef, Beach Access)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
969 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
12
Suite, 2 habitaciones, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Dobles
Capacidad: 4
818 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
11
Habitación clásica, 2 camas de matrimonio
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 3
344 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
7
Habitación Premium, 2 camas de matrimonio (Reef View with Beach Access)
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 3
484 ft²
Aire acondicionadoCalefacción por suelo radianteConexión Wi-Fi (gratuita)
Reseñas de los huéspedes sobre Presidente Cozumel Resort & Spa
9
Genial
Basado en 1003 comentarios verificados
¿Quién se queda aquí?
Trabajo
5%
Pareja
48%
Familia
35%
Grupo
8%
Solo/a
1%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el Presidente InterContinental Cozumel Resort & Spa by IHG, los huéspedes elogian constantemente la hermosa ubicación frente al mar, con aguas tranquilas y cristalinas, facilidad para hacer snorkel y buceo desde el muelle, habitaciones espaciosas y un personal amable y atento que fomenta una estancia tranquila y relajante.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En el Presidente InterContinental Cozumel Resort & Spa by IHG, los huéspedes elogian constantemente la hermosa ubicación frente al mar, con aguas tranquilas y cristalinas, facilidad para hacer snorkel y buceo desde el muelle, habitaciones espaciosas y un personal amable y atento que fomenta una estancia tranquila y relajante.
El entorno es aislado y tranquilo, y la mayoría de las actividades se realizan dentro del resort; las visitas al centro suelen requerir trayectos cortos en taxi en lugar de ir caminando. Las instalaciones incluyen dos piscinas, un spa y gimnasio bien valorados y actividades acuáticas organizadas, aunque la sombra y las cabañas pueden tener un coste adicional y se ha mencionado alguna obra en curso. La comida recibe opiniones variadas: a muchos les gustan los restaurantes y el desayuno, pero los precios son altos y algunos consideran que algunos platos o el café son promedio. Puede esperar una estancia tranquila y lujosa, ideal para la relajación y los amantes del agua.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Dos piscinas (familiar y tranquila), un spa y gimnasio bien valorados y una tienda de buceo en el lugar con acceso a un muelle hacen que las actividades sean fáciles; el snorkel es excelente justo frente a la propiedad. Algunos extras tienen un coste adicional (cabañas o equipo), y se ha notado ruido de obras ocasional o sombra limitada.
Reseñas de huéspedes relacionadas
10
Sonya
6 ene 2024
·
Se alojó 7 noches
Great restaurants and service. Friendly staff. Excellent on-site PADI diving centre. Beautiful pool area and large hot tub. Close enough to town to have a couple of dinners there to mix it up. Beach area with sandy entry is small but lovely. Beach on south side has rocky frontage with pier for entry but plus side is great snorkeling.
Great restaurants and service. Friendly staff. Excellent on-site PADI diving centre. Beautiful pool area and large hot tub. Close enough to town to have a couple of dinners there to mix it up. Beach area with sandy entry is small but lovely. Beach on south side has rocky frontage with pier for entry but plus side is great snorkeling.
10
Rodrigo
5 ago 2025
·
Se alojó 7 noches
Best property in Cozumel. It has a small private beach with the most clear water you can think of. The setup is fantastic. A family pool by the side which is relatively busy… but it also offers a ver quiet pool surrounded by gardens in the back. The beach resembles a very small bay 40m long that ends up at two different restaurants, one on each end. Pricing is fair and clear. A couple of gourmet restaurants which are not cheap, maybe 3 if the beach club is included, but given the setting, reasonable for the place. The restaurants were very good. The design which is probably 4-5 decades old is fantastic. Sort of modern but with incredibly designed wooden furniture. Hotel migjt be aging a little bit, so maintenance demands seem to be increasing. A nice update would be great - but keeping it classic. Just make sure everthing works smoothly, don’t alter the vibe. Internet was solid as well. All in. A great experience.
Best property in Cozumel. It has a small private beach with the most clear water you can think of. The setup is fantastic. A family pool by the side which is relatively busy… but it also offers a ver quiet pool surrounded by gardens in the back. The beach resembles a very small bay 40m long that ends up at two different restaurants, one on each end. Pricing is fair and clear. A couple of gourmet restaurants which are not cheap, maybe 3 if the beach club is included, but given the setting, reasonable for the place. The restaurants were very good. The design which is probably 4-5 decades old is fantastic. Sort of modern but with incredibly designed wooden furniture. Hotel migjt be aging a little bit, so maintenance demands seem to be increasing. A nice update would be great - but keeping it classic. Just make sure everthing works smoothly, don’t alter the vibe. Internet was solid as well. All in. A great experience.
10
Anabel
14 dic 2024
·
Se alojó 2 noches
Loved it for diving, snorkeling and ocean activities. Not walkable to town which is a great thing but plan to pay taxis. Loved the gym. Great for families and awesome swim beach area for little ones or if you don’t know how to swim. Bring flat shoes, lots of walking on the property from room to amenities.
Loved it for diving, snorkeling and ocean activities. Not walkable to town which is a great thing but plan to pay taxis. Loved the gym. Great for families and awesome swim beach area for little ones or if you don’t know how to swim. Bring flat shoes, lots of walking on the property from room to amenities.
10
James
7 feb 2025
·
Se alojó 8 noches
Free Bicycle Use was great with nearby safe bike trail to town. Disappointed they charged for snorkel gear. Prices for food were higher than expected compared to other nearby eateries.
Free Bicycle Use was great with nearby safe bike trail to town. Disappointed they charged for snorkel gear. Prices for food were higher than expected compared to other nearby eateries.
10
Francis Kevin
8 sept 2024
·
Se alojó 5 noches
Peaceful, quiet, friendly, professional service and great restaurants, and super dive operator on site, Scuba Du.
Peaceful, quiet, friendly, professional service and great restaurants, and super dive operator on site, Scuba Du.
8
Luciano
20 jul 2023
·
Se alojó 7 noches
The hotel is great. It is certainly one of the best in Cozumel. The only downside is that they want to charge you for everything. Around the pool, cabanas/beds are expensive. They charge you and expect tips even if you ask for a coffee. Chips and avocado for instance is charged the same as a dining plate at restaurant.
The hotel is great. It is certainly one of the best in Cozumel. The only downside is that they want to charge you for everything. Around the pool, cabanas/beds are expensive. They charge you and expect tips even if you ask for a coffee. Chips and avocado for instance is charged the same as a dining plate at restaurant.
10
Anthony
22 sept 2025
·
Se alojó 6 noches
This was our second time at the Presidente, and it was even better this time around! We come during the rainy season ON PURPOSE to keep the crowds at bay. The property has changed a bit with the addition of the new spa building (4 years ago)- nicely appointed, with 3 plunge pools hot/normal/cold in a quiet section of the property. While I was relaxing by the pools listening to the rain and the birds, it sounded exactly like one of those soundtracks that you hear on a meditation app, except this was real! For those who haven't been to the property, everything is close together with coral rock in between. You won't have to walk far to get to any place on the property and with the coral rock pavement you wont have to worry about slipping even in the rain! I also have arthritis and they use ramps extensively which make a nice alternative to stairs- if you hate stairs, this is your place!
This was our second time at the Presidente, and it was even better this time around! We come during the rainy season ON PURPOSE to keep the crowds at bay. The property has changed a bit with the addition of the new spa building (4 years ago)- nicely appointed, with 3 plunge pools hot/normal/cold in a quiet section of the property. While I was relaxing by the pools listening to the rain and the birds, it sounded exactly like one of those soundtracks that you hear on a meditation app, except this was real! For those who haven't been to the property, everything is close together with coral rock in between. You won't have to walk far to get to any place on the property and with the coral rock pavement you wont have to worry about slipping even in the rain! I also have arthritis and they use ramps extensively which make a nice alternative to stairs- if you hate stairs, this is your place!
10
James
29 may 2024
·
Se alojó 3 noches
Positives, super friendly staff, very safe, very nice modern room, some of the best snorkeling in the world in on the beach in front the hotel, great gym and tennis court Negatives the food on site is a pretty pricey and to rent a kayak or paddle board is $30 usd an hour which is absurd not walkable I would absolutely stay here again though
Positives, super friendly staff, very safe, very nice modern room, some of the best snorkeling in the world in on the beach in front the hotel, great gym and tennis court Negatives the food on site is a pretty pricey and to rent a kayak or paddle board is $30 usd an hour which is absurd not walkable I would absolutely stay here again though
10
Onur
18 feb 2025
·
Se alojó 4 noches
Beautiful property with two large pools (one quiet pool and another for families / adults). The family pool is right near three great restaurants and sandy beach and amazing waters. Room was overlooking the ocean. Lots of mosquitoes. On my last day I noticed vector control was spraying where the rooms are located. Friendly and attentive staff. Great for a solo traveler wanting some peace and quiet and great for families as well. If you like more of a party scene, this is not the place for you. If you value peace and quiet or family time you will remember for years to come, you will enjoy this place. About 15 mins from city center. Never felt unsafe for a second (solo travel). Playa del Carmen a mere 45 min ferry ride. I recommend ultramar ferry (premium class: better seats and not cost prohibitive). I would definitely come back to this hotel with my family.
Beautiful property with two large pools (one quiet pool and another for families / adults). The family pool is right near three great restaurants and sandy beach and amazing waters. Room was overlooking the ocean. Lots of mosquitoes. On my last day I noticed vector control was spraying where the rooms are located. Friendly and attentive staff. Great for a solo traveler wanting some peace and quiet and great for families as well. If you like more of a party scene, this is not the place for you. If you value peace and quiet or family time you will remember for years to come, you will enjoy this place. About 15 mins from city center. Never felt unsafe for a second (solo travel). Playa del Carmen a mere 45 min ferry ride. I recommend ultramar ferry (premium class: better seats and not cost prohibitive). I would definitely come back to this hotel with my family.
10
mark
11 jul 2025
·
Se alojó 6 noches
This hotel is fantastic! The staff is friendly, and the food is good. The beach is well-maintained, and facilities are readily available. The gym is excellent.
This hotel is fantastic! The staff is friendly, and the food is good. The beach is well-maintained, and facilities are readily available. The gym is excellent.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las opiniones describen en general habitaciones muy limpias y terrenos bien cuidados. Algunos huéspedes informaron sobre plagas o problemas de olores/humedad en las habitaciones, y fallos de mantenimiento poco frecuentes.
Reseñas de huéspedes relacionadas
8
James
27 ene 2025
·
Se alojó 6 noches
It is a lovely property with great staff. The restaurants were excellent. However, the property is aging, and it shows in several areas. We were in room 1102, and the Fabrick chairs were severely stained, and the fence outside needed staining or painting. Floor tiles are darker in some areas that might need cleaning or might be just worn.
It is a lovely property with great staff. The restaurants were excellent. However, the property is aging, and it shows in several areas. We were in room 1102, and the Fabrick chairs were severely stained, and the fence outside needed staining or painting. Floor tiles are darker in some areas that might need cleaning or might be just worn.
6
Michael
8 nov 2025
·
Se alojó 5 noches
Beautiful property. We upgraded from a king ocean view to a king reef view for $90 per night. Total waste of $450. View is no different. The food and drinks are great but also very expensive. This is NOT an all inclusive so my wife and I added another $2300 to our 5 day stay. We went with friends and many of us returned with hundreds of bites. This is not an exaggeration - hundreds. Mine were so bad on my ankles, legs, hips, back, arms, shoulders, and neck that I went to urgent care after 2 days of itching that would not stop. Nurse practitioner said it was bed bugs. That's what I thought too but to be fair, there's no definitive test. Could also be fleas, sand fleas, sand lice, and other fun options. Regardless of what it was, I think bed bugs, its is a really nasty way to end a trip. It has been a full week now and these things have not cleared up after a steroid shot, steroid cream, steroid pills, a tube and a half of topical Benadryl, literally every 2 hours to help stop the itching. We received 3 WhatsApp messages form the hotel while we were on property informing us they are doing "routine fumigation" around the property. They are definitely aware of the problem but you won't get them to admit it. Shady. Too bad, cool little spot if you want to look past a week of misery for going there.
Beautiful property. We upgraded from a king ocean view to a king reef view for $90 per night. Total waste of $450. View is no different. The food and drinks are great but also very expensive. This is NOT an all inclusive so my wife and I added another $2300 to our 5 day stay. We went with friends and many of us returned with hundreds of bites. This is not an exaggeration - hundreds. Mine were so bad on my ankles, legs, hips, back, arms, shoulders, and neck that I went to urgent care after 2 days of itching that would not stop. Nurse practitioner said it was bed bugs. That's what I thought too but to be fair, there's no definitive test. Could also be fleas, sand fleas, sand lice, and other fun options. Regardless of what it was, I think bed bugs, its is a really nasty way to end a trip. It has been a full week now and these things have not cleared up after a steroid shot, steroid cream, steroid pills, a tube and a half of topical Benadryl, literally every 2 hours to help stop the itching. We received 3 WhatsApp messages form the hotel while we were on property informing us they are doing "routine fumigation" around the property. They are definitely aware of the problem but you won't get them to admit it. Shady. Too bad, cool little spot if you want to look past a week of misery for going there.
6
Jason
27 abr 2024
·
Se alojó 7 noches
We are quite convinced that this resort, a few years ago, would have been very nice, however it is now looking a little dated, worn, and, thus struggles to uphold a five star overall experience. For example, the ceilings in the rooms show very visible signs of previous water damage. The beach while small, is excellent, with access to crystal clear water. The staff work hard and are very friendly. Entertainment is lacking. Overall, it’s a nice resort and if Cozumel is your choice of destination, then this should be on your list to consider.
We are quite convinced that this resort, a few years ago, would have been very nice, however it is now looking a little dated, worn, and, thus struggles to uphold a five star overall experience. For example, the ceilings in the rooms show very visible signs of previous water damage. The beach while small, is excellent, with access to crystal clear water. The staff work hard and are very friendly. Entertainment is lacking. Overall, it’s a nice resort and if Cozumel is your choice of destination, then this should be on your list to consider.
8
Larissa
14 feb 2024
·
Se alojó 7 noches
Bathroom smelt like mold horribly… the spot behind toilet was the cause of it. Pools were nice, and everything else was good!
Bathroom smelt like mold horribly… the spot behind toilet was the cause of it. Pools were nice, and everything else was good!
10
Ronald Todd
29 jul 2023
·
Se alojó 4 noches
We loved our time in cozumel. The hotel was beautiful. Our room was clean and the staff was so helpful.
We loved our time in cozumel. The hotel was beautiful. Our room was clean and the staff was so helpful.
6
Patrick
26 abr 2024
·
Se alojó 5 noches
We had a sewage backup TWICE during our stay. Fecal matter bubbled up and into our bathroom in two separate places. It stunk terribly and we had to vacate the room for hours while the staff cleaned. After the second occurrence we asked to be moved and were placed in a similar room aside for the lack of a king bed. We had to sit around for almost two hours while the room was made up for us. This new room had two beds which was pretty unromantic considering I proposed to my then girlfriend during our stay. While I did get a “yes” the hotel only offered us a $100 credit and chocolate covered strawberries that were unfortunately covered in coconut. We both thought (as well as our friends and families) that this was pretty insulting considering the human waste in our room. Our trip was a small fortune, so it’s fair to say we’ll probably never come back to this resort.
We had a sewage backup TWICE during our stay. Fecal matter bubbled up and into our bathroom in two separate places. It stunk terribly and we had to vacate the room for hours while the staff cleaned. After the second occurrence we asked to be moved and were placed in a similar room aside for the lack of a king bed. We had to sit around for almost two hours while the room was made up for us. This new room had two beds which was pretty unromantic considering I proposed to my then girlfriend during our stay. While I did get a “yes” the hotel only offered us a $100 credit and chocolate covered strawberries that were unfortunately covered in coconut. We both thought (as well as our friends and families) that this was pretty insulting considering the human waste in our room. Our trip was a small fortune, so it’s fair to say we’ll probably never come back to this resort.
8
Temel
27 ene 2024
·
Se alojó 6 noches
I was bit by bed bugs in all 4 extremities. Found a cockroach as well. All the pillows in my room stank like a wet dog. Thanks previous occupant.
I was bit by bed bugs in all 4 extremities. Found a cockroach as well. All the pillows in my room stank like a wet dog. Thanks previous occupant.
10
Kris
18 feb 2026
·
Se alojó 1 noche
Top to bottom one of the best reports we’ve stayed at. Their hospitality from check-in until check-out was OUTSTANDING. Christina at check-in went out of her way to make us feel welcome. The porter who helped with our bags was so kind and thorough showing us around our room and where everything was. The cleanliness from our room to the common areas is the resort was top notch. Fantastic stay!
Top to bottom one of the best reports we’ve stayed at. Their hospitality from check-in until check-out was OUTSTANDING. Christina at check-in went out of her way to make us feel welcome. The porter who helped with our bags was so kind and thorough showing us around our room and where everything was. The cleanliness from our room to the common areas is the resort was top notch. Fantastic stay!
10
David
23 jul 2023
·
Se alojó 6 noches
Friendly staff and immaculately clean resort.
Friendly staff and immaculately clean resort.
10
Enia
23 mar 2025
·
Se alojó 7 noches
Very clean and relaxing property
Very clean and relaxing property
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son espaciosas y cómodas, con vistas al mar y algunas con duchas al aire libre o acceso directo a la playa/piscina. Algunos huéspedes señalaron zonas anticuadas, un aislamiento acústico deficiente o problemas de mantenimiento como la temperatura del agua, inundaciones o la comodidad del colchón.
Reseñas de huéspedes relacionadas
8
Anna
17 ene 2024
·
Se alojó 3 noches
Overall we had a great stay. Pros: the beach or pool are always a short walk away. We never had a hard time getting a chair on the beach or by the pool, it didn’t ever feel too crowded. Dock on the resort allows you to be picked up by dive shops which is awesome! Cons: Only issue we had was the lack of soundproofing in our room, we felt like we could hear every sound in the hallway, and often heard music from the pool area. I think the hotel is a good value for the price, some websites have it listed as a 5-star hotel and I just don’t think it quite met that level. But if you go in expecting a great 4/star hotel you won’t be disappointed.
Overall we had a great stay. Pros: the beach or pool are always a short walk away. We never had a hard time getting a chair on the beach or by the pool, it didn’t ever feel too crowded. Dock on the resort allows you to be picked up by dive shops which is awesome! Cons: Only issue we had was the lack of soundproofing in our room, we felt like we could hear every sound in the hallway, and often heard music from the pool area. I think the hotel is a good value for the price, some websites have it listed as a 5-star hotel and I just don’t think it quite met that level. But if you go in expecting a great 4/star hotel you won’t be disappointed.
8
Melissa
14 mar 2025
·
Se alojó 5 noches
This is a nice resort for families. Overall the rooms and common areas are tired and needs refresh but it is a great option for kids and is clean. Water is great
This is a nice resort for families. Overall the rooms and common areas are tired and needs refresh but it is a great option for kids and is clean. Water is great
10
Adrian
11 feb 2025
·
Se alojó 7 noches
Stayed as family in Jan 2025 (kids 6 & 9) in a premuim pool acces room. Had a fantastic time at this stylish well appointed luxury resort with lush well maintained grounds. Good ratio of capacity to resort size. Never felt crowded even though near full occupancy. Pools were always clean but hot tub wasn't always hot for some reason. Staff were plentiful, happy and helpful. Restaurant food quality and variety were excellent if pricey. Highly recommend including the amazing breakfest buffet in your stay. Loved the views at the relaxed waterfront restos. Dont forget to take advantage of happy hour at both bars. Small beach perfect for kids, and rocky coral shoreline has great snorkelling with abundant reef fish, rays, squid and shallow wreck. Bring a flashlight to find octopus hunting in the tide pools at night. The sand outside the coved beach area has a lot of rocky bits mixed in. Our room was quite spacious and nicely designed with natural wood features. Well maintained and not worn down. Only issue was the shower floor was not sloped enough toward drain which caused water to run into the bathroom if not blocked with floor mat. Outdoor deck with direct acces to tranquility pool was nice with lots of seating but was not covered enough. Since it rained everyday, the huge immovable cusion was always wet which was very annoying. Unfortunately I can't recommend the pool access rooms on the east side of the pool for this reason. West and south side decks were better covered.
Stayed as family in Jan 2025 (kids 6 & 9) in a premuim pool acces room. Had a fantastic time at this stylish well appointed luxury resort with lush well maintained grounds. Good ratio of capacity to resort size. Never felt crowded even though near full occupancy. Pools were always clean but hot tub wasn't always hot for some reason. Staff were plentiful, happy and helpful. Restaurant food quality and variety were excellent if pricey. Highly recommend including the amazing breakfest buffet in your stay. Loved the views at the relaxed waterfront restos. Dont forget to take advantage of happy hour at both bars. Small beach perfect for kids, and rocky coral shoreline has great snorkelling with abundant reef fish, rays, squid and shallow wreck. Bring a flashlight to find octopus hunting in the tide pools at night. The sand outside the coved beach area has a lot of rocky bits mixed in. Our room was quite spacious and nicely designed with natural wood features. Well maintained and not worn down. Only issue was the shower floor was not sloped enough toward drain which caused water to run into the bathroom if not blocked with floor mat. Outdoor deck with direct acces to tranquility pool was nice with lots of seating but was not covered enough. Since it rained everyday, the huge immovable cusion was always wet which was very annoying. Unfortunately I can't recommend the pool access rooms on the east side of the pool for this reason. West and south side decks were better covered.
8
Dimitrios
4 may 2025
·
Se alojó 2 noches
We stayed at the hotel for two nights. The hotel is very nice, with large and well-designed rooms and bathrooms. Very nice decoration in both indoor and outdoor places. The beach in front of the hotel is very beautiful. The rooms are clean and the bedding excellent. Internet access is also good. The personnel are polite and willing to help. The food though, is not of so good quality but this is something common for hotels in Mexico according to my opinion. I think it is a hotel that is worth staying at in Cozumel.
We stayed at the hotel for two nights. The hotel is very nice, with large and well-designed rooms and bathrooms. Very nice decoration in both indoor and outdoor places. The beach in front of the hotel is very beautiful. The rooms are clean and the bedding excellent. Internet access is also good. The personnel are polite and willing to help. The food though, is not of so good quality but this is something common for hotels in Mexico according to my opinion. I think it is a hotel that is worth staying at in Cozumel.
10
Holly
18 ene 2026
·
Se alojó 5 noches
Big rooms, good restaurants, friendly staff
Big rooms, good restaurants, friendly staff
2
ROCIO
10 jun 2025
·
Se alojó 4 noches
el colchón viejo, el agua no salía bien y solo salía agua caliente. La llave no funcionaba todo el tiempo. Nos vamos un poco decepcionados del hotel pues en otras ocasiones nos había ido mucho mejor.
el colchón viejo, el agua no salía bien y solo salía agua caliente. La llave no funcionaba todo el tiempo. Nos vamos un poco decepcionados del hotel pues en otras ocasiones nos había ido mucho mejor.
10
James
22 oct 2025
·
Se alojó 2 noches
This is my second time at this hotel and it’s officially my favorite in Cozumel! Epic tropical landscaping lead you to a very modern hotel with a very welcoming staff ! Rooms are impeccably clean, large and recently remodeled! The breakfast buffet has been improved since last and was totally worth it! Awesome is right offshore of the beach ! I would 110% recommend and will absolutely be back! Side note the tennis court is one of coolest ones I have ever seen
This is my second time at this hotel and it’s officially my favorite in Cozumel! Epic tropical landscaping lead you to a very modern hotel with a very welcoming staff ! Rooms are impeccably clean, large and recently remodeled! The breakfast buffet has been improved since last and was totally worth it! Awesome is right offshore of the beach ! I would 110% recommend and will absolutely be back! Side note the tennis court is one of coolest ones I have ever seen
8
John
25 mar 2024
·
Se alojó 2 noches
Overall this is a very good hotel. The property is well maintained and the restaurants are good. Staff were friendly if not overly helpful. The room was excellent. HOWEVER.. there was no hot water in our room during our entire stay. None. The outdoor shower in our room was aesthetically terrific but it was not enjoyable to use when the water was always cold. In fairness we were trying to shower at peak times ie before dinner and in the morning but at this level of cost we were unhappy with cold shower after cold shower. If this was to get fixed I would definitely stay here again. It is quiet after 10pm. Town is a US$12 ride. The beach swimming area is larger than it looks in the photos. The pools are perfect. The hot tub is hot. There is only one store and it is not overpriced. There was a fridge, coffee and a safe in the room. The TV had a few US channels in English and a lot more in Spanish.
Overall this is a very good hotel. The property is well maintained and the restaurants are good. Staff were friendly if not overly helpful. The room was excellent. HOWEVER.. there was no hot water in our room during our entire stay. None. The outdoor shower in our room was aesthetically terrific but it was not enjoyable to use when the water was always cold. In fairness we were trying to shower at peak times ie before dinner and in the morning but at this level of cost we were unhappy with cold shower after cold shower. If this was to get fixed I would definitely stay here again. It is quiet after 10pm. Town is a US$12 ride. The beach swimming area is larger than it looks in the photos. The pools are perfect. The hot tub is hot. There is only one store and it is not overpriced. There was a fridge, coffee and a safe in the room. The TV had a few US channels in English and a lot more in Spanish.
8
Pablo
31 jul 2024
·
Se alojó 6 noches
The property is 5-stars. Everything was cleaned and maintained to detail. Never saw any trash or messes. The “backyard” is a tropical reef with a pool and 2 bars/restaurants. Happy hour every afternoon. The room was spacious and serviced daily. My only complaint is that the room’s bathroom had no privacy. The only door was to the toilet and it didn’t have a lock. It’s fine for a family but otherwise, no privacy out the shower or at the sink.
The property is 5-stars. Everything was cleaned and maintained to detail. Never saw any trash or messes. The “backyard” is a tropical reef with a pool and 2 bars/restaurants. Happy hour every afternoon. The room was spacious and serviced daily. My only complaint is that the room’s bathroom had no privacy. The only door was to the toilet and it didn’t have a lock. It’s fine for a family but otherwise, no privacy out the shower or at the sink.
10
Maria Gabriela
20 may 2025
·
Se alojó 2 noches
The best beach, you could be in the ocean for hours at a time. We saw fishes, mantarays, barracuda, etc. The vibrant turquoise color is amazing. The rooms were fantastic (we had an outdoor shower and direct access to the beach). The restaurants were top notch . We rented an overwater cabana at Le Cap and was so worth it!
The best beach, you could be in the ocean for hours at a time. We saw fishes, mantarays, barracuda, etc. The vibrant turquoise color is amazing. The rooms were fantastic (we had an outdoor shower and direct access to the beach). The restaurants were top notch . We rented an overwater cabana at Le Cap and was so worth it!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es ampliamente elogiado por su amabilidad, atención y profesionalidad en todo el resort. Hay informes ocasionales de un servicio lento en la playa, interacciones descorteses o retrasos en el check-in.
Reseñas de huéspedes relacionadas
10
Paul
7 sept 2025
·
Se alojó 6 noches
The staff was very professional and attentive. Great customer service !
The staff was very professional and attentive. Great customer service !
10
Steven
30 ene 2025
·
Se alojó 6 noches
Everyone at this hotel went above and beyond to make our experience a good one. The staff is amazing!
Everyone at this hotel went above and beyond to make our experience a good one. The staff is amazing!
8
CARLOS
22 ene 2025
·
Se alojó 3 noches
The hotel is absolutely a dream! One of the best I’ve stayed at, it’s a shame they have such a terrible staff at the front desk when you I checked in, completely unfriendly and rude, they shouldn’t be working at this high category resorts
The hotel is absolutely a dream! One of the best I’ve stayed at, it’s a shame they have such a terrible staff at the front desk when you I checked in, completely unfriendly and rude, they shouldn’t be working at this high category resorts
10
Carmen
1 feb 2025
·
Se alojó 7 noches
Beautiful property. We have stayed here 7 times and will continue to stay here every time we visit Cozumel. Every single thing about this place is perfection!!
Beautiful property. We have stayed here 7 times and will continue to stay here every time we visit Cozumel. Every single thing about this place is perfection!!
10
Ruth
22 sept 2023
·
Se alojó 5 noches
We have stayed at this property 5 times! It is beautiful—the ocean swimming and snorkeling are excellent. The infinity pool with view is wonderful. The breakfast buffet is delicious. Our ocean view room was spacious, clean, and comfortable. The rain shower was great. The linens and paper products were first class. We would stay here again. However, we did have some disappointments this trip—our room was not ready at check in and was not ready even after the promised time. We were compensated $50 for the inconvenience. The double paned windows to the beach view had lost the sealant and were cloudy. Our fault for not complaining right away and asking for a different room. The service at the restaurants and the beach was inconsistent—some workers were friendly and wonderful, but others were lackadaisical.
We have stayed at this property 5 times! It is beautiful—the ocean swimming and snorkeling are excellent. The infinity pool with view is wonderful. The breakfast buffet is delicious. Our ocean view room was spacious, clean, and comfortable. The rain shower was great. The linens and paper products were first class. We would stay here again. However, we did have some disappointments this trip—our room was not ready at check in and was not ready even after the promised time. We were compensated $50 for the inconvenience. The double paned windows to the beach view had lost the sealant and were cloudy. Our fault for not complaining right away and asking for a different room. The service at the restaurants and the beach was inconsistent—some workers were friendly and wonderful, but others were lackadaisical.
10
Kris
18 feb 2026
·
Se alojó 1 noche
Top to bottom one of the best reports we’ve stayed at. Their hospitality from check-in until check-out was OUTSTANDING. Christina at check-in went out of her way to make us feel welcome. The porter who helped with our bags was so kind and thorough showing us around our room and where everything was. The cleanliness from our room to the common areas is the resort was top notch. Fantastic stay!
Top to bottom one of the best reports we’ve stayed at. Their hospitality from check-in until check-out was OUTSTANDING. Christina at check-in went out of her way to make us feel welcome. The porter who helped with our bags was so kind and thorough showing us around our room and where everything was. The cleanliness from our room to the common areas is the resort was top notch. Fantastic stay!
10
THANHTRA
22 oct 2025
·
Se alojó 4 noches
Like usual we enjoyed the time in Presidente. The staffs made us feel like we are home away from home. Jobs well done. Yazmin, Sebastian and Diego are the best. See you next month Nancy Ho
Like usual we enjoyed the time in Presidente. The staffs made us feel like we are home away from home. Jobs well done. Yazmin, Sebastian and Diego are the best. See you next month Nancy Ho
10
Shirley
27 may 2025
·
Se alojó 5 noches
The staff is exceptional!
The staff is exceptional!
10
Nancy
11 ago 2025
·
Se alojó 4 noches
We love the Presidente! It’s one of our favorite hotels and we’ve stayed many times. They have the best service, great restaurants, and the best place to snorkel on the island! It’s perfect!
We love the Presidente! It’s one of our favorite hotels and we’ve stayed many times. They have the best service, great restaurants, and the best place to snorkel on the island! It’s perfect!
4
Christine
28 feb 2025
·
Se alojó 6 noches
Disappointing for the Price – You’re Paying for the Beach, Not the Experience I had high expectations for this resort given its stellar reviews and steep price point, but unfortunately, it fell short in several key areas. While the beach is undeniably beautiful, that’s about the only thing that justifies the cost. Service: Inconsistent at best. The beachside service was painfully slow—we waited far too long just to get a drink or order food, which is frustrating when you’re paying a premium. Basic requests for missing items in our room required multiple calls to the front desk, which shouldn’t be the case at a supposedly high-end resort. Rooms & Pricing: For what we paid, I expected much more. The rooms themselves were fine, but certainly not luxurious, and the fact that we had to repeatedly ask for missing essentials was disappointing. The pricing feels inflated for what you actually receive. Food & Staff Friendliness: Compared to other all-inclusive resorts, the food here was mediocre at best, yet priced like a five-star experience. Even worse, the overall warmth and friendliness that you typically get at all-inclusives in Mexico was lacking. Service felt transactional rather than welcoming, which really impacts the overall atmosphere. I’m honestly shocked by the high ratings. If this is your first time in Mexico (not having experienced an all inclusive option either), you might be impressed, but for those who have experienced other resorts—not so much.
Disappointing for the Price – You’re Paying for the Beach, Not the Experience I had high expectations for this resort given its stellar reviews and steep price point, but unfortunately, it fell short in several key areas. While the beach is undeniably beautiful, that’s about the only thing that justifies the cost. Service: Inconsistent at best. The beachside service was painfully slow—we waited far too long just to get a drink or order food, which is frustrating when you’re paying a premium. Basic requests for missing items in our room required multiple calls to the front desk, which shouldn’t be the case at a supposedly high-end resort. Rooms & Pricing: For what we paid, I expected much more. The rooms themselves were fine, but certainly not luxurious, and the fact that we had to repeatedly ask for missing essentials was disappointing. The pricing feels inflated for what you actually receive. Food & Staff Friendliness: Compared to other all-inclusive resorts, the food here was mediocre at best, yet priced like a five-star experience. Even worse, the overall warmth and friendliness that you typically get at all-inclusives in Mexico was lacking. Service felt transactional rather than welcoming, which really impacts the overall atmosphere. I’m honestly shocked by the high ratings. If this is your first time in Mexico (not having experienced an all inclusive option either), you might be impressed, but for those who have experienced other resorts—not so much.
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Ubicación
Hermosa y tranquila ubicación frente al mar con un snorkel excepcional y un cómodo acceso en barco de buceo en el muelle. No se puede ir caminando al centro; espere trayectos cortos en taxi, y las aguas pueden estar más concurridas cerca del puerto o de los cruceros a veces.
Reseñas de huéspedes relacionadas
10
Paul
1 ene 2025
·
Se alojó 9 noches
It's a very nice isolated property with excellent beach.
It's a very nice isolated property with excellent beach.
10
Lauri
26 may 2025
·
Se alojó 4 noches
It feels remote but is close enough to town and shopping. I enjoyed the openness of the lobby, dining and the hallways. It has all the amenities but also a natural feel and I could hear the birds chirping at sundown and sunrise daily. The staff was very accommodating and really tried hard to make you feel welcome. It was my first time in Mexico so I learned a lot that would help me for the next time.
It feels remote but is close enough to town and shopping. I enjoyed the openness of the lobby, dining and the hallways. It has all the amenities but also a natural feel and I could hear the birds chirping at sundown and sunrise daily. The staff was very accommodating and really tried hard to make you feel welcome. It was my first time in Mexico so I learned a lot that would help me for the next time.
10
Douglas
26 feb 2024
·
Se alojó 3 noches
Best property on Cozumel, Rooms all nice we had two room suite next to beach with Jacuzzi.... worth it! Dive shop on property was great, snorkeling was great, food was great, staff was great. Only issue was hotel is next to inlet where the boats dock that serviced the cruise ships .... one day 5 cruise ships docked. Outside was like a highway... not tranquil .... Also hard to get there.. took 2.5 hours from Cancun, taxi, ferry, taxi.. Was disappointed the concierge could not help with transportation... ask who was vetted and who to use ... also would be good to let you know how to get there as you have to take a ferrym been nice to picj us up at Ferry building, had to take crapy taxi. In MX it is a chaos all the time... would have been nice that a 5 star hotel handled this. Liked the stay wont go back because of how busy it was with all the boats and people in the water from cruise ships.
Best property on Cozumel, Rooms all nice we had two room suite next to beach with Jacuzzi.... worth it! Dive shop on property was great, snorkeling was great, food was great, staff was great. Only issue was hotel is next to inlet where the boats dock that serviced the cruise ships .... one day 5 cruise ships docked. Outside was like a highway... not tranquil .... Also hard to get there.. took 2.5 hours from Cancun, taxi, ferry, taxi.. Was disappointed the concierge could not help with transportation... ask who was vetted and who to use ... also would be good to let you know how to get there as you have to take a ferrym been nice to picj us up at Ferry building, had to take crapy taxi. In MX it is a chaos all the time... would have been nice that a 5 star hotel handled this. Liked the stay wont go back because of how busy it was with all the boats and people in the water from cruise ships.
10
Anabel
14 dic 2024
·
Se alojó 2 noches
Loved it for diving, snorkeling and ocean activities. Not walkable to town which is a great thing but plan to pay taxis. Loved the gym. Great for families and awesome swim beach area for little ones or if you don’t know how to swim. Bring flat shoes, lots of walking on the property from room to amenities.
Loved it for diving, snorkeling and ocean activities. Not walkable to town which is a great thing but plan to pay taxis. Loved the gym. Great for families and awesome swim beach area for little ones or if you don’t know how to swim. Bring flat shoes, lots of walking on the property from room to amenities.
10
Margarita
9 jul 2023
·
Se alojó 4 noches
The hotel is great. Service was very good. Snorkeling at the hotel reef was excellent. You can bike to the center and eat and shop there too. Bikes provided by hotel with helmet and lock.
The hotel is great. Service was very good. Snorkeling at the hotel reef was excellent. You can bike to the center and eat and shop there too. Bikes provided by hotel with helmet and lock.
10
Peter
9 nov 2025
·
Se alojó 7 noches
The location of the hotel is perfect, the views of water and staff are beyond exceptional… luxurious +++
The location of the hotel is perfect, the views of water and staff are beyond exceptional… luxurious +++
8
Badis
25 dic 2024
·
Se alojó 7 noches
Old but very well maintained property. Quiet and clean with the right amenities. The only issue is its proximity to the a small port (next door) and not very far from where the cruise ships are docked. The water was a little blurry every time we went snorkeling.
Old but very well maintained property. Quiet and clean with the right amenities. The only issue is its proximity to the a small port (next door) and not very far from where the cruise ships are docked. The water was a little blurry every time we went snorkeling.
10
Jaime
26 oct 2024
·
Se alojó 7 noches
The hotel is beautiful and has a nice pool/beach area. It is safe and has 4 restaurants to choose from. The staff is very attentive and the rooms are great. The location of the hotel is off the main strip, so you would need to take a cab to town or restaurants. Not really walkable.
The hotel is beautiful and has a nice pool/beach area. It is safe and has 4 restaurants to choose from. The staff is very attentive and the rooms are great. The location of the hotel is off the main strip, so you would need to take a cab to town or restaurants. Not really walkable.
10
CARLOS
19 sept 2025
·
Se alojó 4 noches
Beautiful Hotel in one of the best snorkeling areas in Mexico. Highly recommended!
Beautiful Hotel in one of the best snorkeling areas in Mexico. Highly recommended!
10
Liza
1 abr 2025
·
Se alojó 6 noches
The best hotel I’ve stayed at in 7 trips to Mexico. No, it’s not all-inclusive but Cozumel is so expensive that the restaurants on site aren’t that wildly overpriced by comparison. Breakfast buffet is totally worthwhile. We could snorkel directly off the beach. It’s also not so far down the hotel zone that it’s a huge trek into town; it’s really not that far at all. From the service to the food to the staff and amenities, this place is absolutely top notch.
The best hotel I’ve stayed at in 7 trips to Mexico. No, it’s not all-inclusive but Cozumel is so expensive that the restaurants on site aren’t that wildly overpriced by comparison. Breakfast buffet is totally worthwhile. We could snorkel directly off the beach. It’s also not so far down the hotel zone that it’s a huge trek into town; it’s really not that far at all. From the service to the food to the staff and amenities, this place is absolutely top notch.
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Comida
A muchos les gustaron los restaurantes y el desayuno en el lugar, y el personal atendió las necesidades dietéticas. Sin embargo, los precios son altos y la calidad de la comida es variada, y varios huéspedes encontraron algunos platos y el café promedio o insípidos.
Reseñas de huéspedes relacionadas
10
Alfonso
19 ene 2025
·
Se alojó 5 noches
El hotel mantiene su nivel de excelencia. La única observación es que sus restaurantes bajo concesión que se publicitan como los mejores del hotel, no tienen la mejor calidad y sabor en alimentos. Ambos, el Alfredo Di Roma y el Faro, no superan el sazón y sabores del restaurante del hotel Le Cape….El hotel debería operar todos los restaurantes…
El hotel mantiene su nivel de excelencia. La única observación es que sus restaurantes bajo concesión que se publicitan como los mejores del hotel, no tienen la mejor calidad y sabor en alimentos. Ambos, el Alfredo Di Roma y el Faro, no superan el sazón y sabores del restaurante del hotel Le Cape….El hotel debería operar todos los restaurantes…
10
Emilie
22 jul 2025
·
Se alojó 2 noches
Wonderful hotel and incredible staff! Special thanks to Sebastian and the entire team for ensuring a safe and enjoyable dining experience for our son with celiac disease. Loved the island vibe.
Wonderful hotel and incredible staff! Special thanks to Sebastian and the entire team for ensuring a safe and enjoyable dining experience for our son with celiac disease. Loved the island vibe.
10
Robert Carl
12 feb 2024
·
Se alojó 4 noches
Beautiful setting and rooms, friendly, helpful staff. Excellent, but pricey food. Short cab ride to San Miguel for other restaurant options.
Beautiful setting and rooms, friendly, helpful staff. Excellent, but pricey food. Short cab ride to San Miguel for other restaurant options.
8
Carin
14 ago 2025
·
Se alojó 4 noches
Wonderful and quiet and peaceful. Appreciated boxed water instead of bottles and fewer single use plastic items. Scuba shop was fantastic and had a couple of days of nice diving, but you can tell the cruise ships are causing reef degradation. Service was fantastic and I felt well cared for. Bed lovely. Heavenly scent in the room. My one criticism is the food and drinks. There are four restaurants and I tried them all. I’m not an overly picky person I don’t think, but I really struggled at all of them. Somehow even the breakfast buffet was super bland and even fruit juice and coffee tasted very watered down. Everything was over fried and burned tasting. The seafood was the best but honestly fried when it could have been grilled a lot of the time. The cochinita pibil was the best dish. That I could recommend.
Wonderful and quiet and peaceful. Appreciated boxed water instead of bottles and fewer single use plastic items. Scuba shop was fantastic and had a couple of days of nice diving, but you can tell the cruise ships are causing reef degradation. Service was fantastic and I felt well cared for. Bed lovely. Heavenly scent in the room. My one criticism is the food and drinks. There are four restaurants and I tried them all. I’m not an overly picky person I don’t think, but I really struggled at all of them. Somehow even the breakfast buffet was super bland and even fruit juice and coffee tasted very watered down. Everything was over fried and burned tasting. The seafood was the best but honestly fried when it could have been grilled a lot of the time. The cochinita pibil was the best dish. That I could recommend.
8
Gouri
7 abr 2025
·
Se alojó 3 noches
What we liked: the setting, rooms, pools and the gym. The staff were very friendly and professional. The snorkeling just off the resort is amazing. Average: The breakfast was average, the coffee was terrible. Also, the other meals we ate at El Caribeno, Le Cap were okay. The food and desserts at Alfredo di Roma was better. What we did not like: Coffee was terrible, the courtesy call in the middle of the afternoon when we were napping was incredibly inappropriate. The weather was quite hot and humid for early April.
What we liked: the setting, rooms, pools and the gym. The staff were very friendly and professional. The snorkeling just off the resort is amazing. Average: The breakfast was average, the coffee was terrible. Also, the other meals we ate at El Caribeno, Le Cap were okay. The food and desserts at Alfredo di Roma was better. What we did not like: Coffee was terrible, the courtesy call in the middle of the afternoon when we were napping was incredibly inappropriate. The weather was quite hot and humid for early April.
10
Nancy
11 ago 2025
·
Se alojó 4 noches
We love the Presidente! It’s one of our favorite hotels and we’ve stayed many times. They have the best service, great restaurants, and the best place to snorkel on the island! It’s perfect!
We love the Presidente! It’s one of our favorite hotels and we’ve stayed many times. They have the best service, great restaurants, and the best place to snorkel on the island! It’s perfect!
6
Victor
17 sept 2025
·
Se alojó 3 noches
La propiedad es excelente asi como el servicio. Deja mucho que desear la calidad y los alimentos. Van en caida libre en ese sector. Se le informo en varias ocasiones al personal de la baja calidad de los alimentos. La cena del 15 de septiembre un terror total.
La propiedad es excelente asi como el servicio. Deja mucho que desear la calidad y los alimentos. Van en caida libre en ese sector. Se le informo en varias ocasiones al personal de la baja calidad de los alimentos. La cena del 15 de septiembre un terror total.
10
Cheri
23 feb 2024
·
Se alojó 5 noches
The property is beautifully maintained and the staff is so friendly and hardworking. The breakfast brunch was amazing, something for everyone including healthy options such as beets, green salad and chia seeds! The healthy options change daily. A senora makes tortillas and you can have quesadillas or tacos, plus all the usual breakfast offerings and lots of fresh fruit. I can't emphasize enough how well-run El Presidente is. The setting is beautiful.
The property is beautifully maintained and the staff is so friendly and hardworking. The breakfast brunch was amazing, something for everyone including healthy options such as beets, green salad and chia seeds! The healthy options change daily. A senora makes tortillas and you can have quesadillas or tacos, plus all the usual breakfast offerings and lots of fresh fruit. I can't emphasize enough how well-run El Presidente is. The setting is beautiful.
10
roderick
14 feb 2025
·
Se alojó 3 noches
Dive shop in the property is great but buffet breakfast was fit for a 2 star hotel not 5.
Dive shop in the property is great but buffet breakfast was fit for a 2 star hotel not 5.
8
Kaarima
23 may 2024
·
Se alojó 2 noches
Good hotel, food is very expensive for what you get.
Good hotel, food is very expensive for what you get.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
ABDO FERNANDO
hace 3 semanas
·
Se alojó 5 noches
Servicio del personal extraordinario, instalaciones de primera, lo recomiendo ampliamente
Servicio del personal extraordinario, instalaciones de primera, lo recomiendo ampliamente
10
Manuel
hace 3 semanas
·
Se alojó 4 noches
Excelente opción! Nos encanta
Excelente opción! Nos encanta
10
Alejandro
17 ago 2026
·
Se alojó 3 noches
Es el mejor hotel de Cozumel definitivamente y pasé una estancia inolvidable! Ya quiero que sean vacaciones de nueva cuenta para repetir un viaje así
Es el mejor hotel de Cozumel definitivamente y pasé una estancia inolvidable! Ya quiero que sean vacaciones de nueva cuenta para repetir un viaje así
10
MARÍA PAULINA
17 ago 2026
·
Se alojó 2 noches
Gran opción para quedarse en Cozumel
Gran opción para quedarse en Cozumel
10
Gabriela
14 ago 2026
·
Se alojó 2 noches
Habitación amplia, excelente comida, spa súper recomendable
Habitación amplia, excelente comida, spa súper recomendable
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:59
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
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¿Cuál es el precio habitual de las habitaciones en el Presidente InterContinental Cozumel Resort & Spa by IHG en Cozumel?
En los próximos 60–90 días, el precio de las habitaciones en el Presidente InterContinental Cozumel Resort & Spa by IHG en Cozumel suele rondar los 284 US$ por noche para dos personas, con precios que oscilan entre 214 US$ y 394 US$ en las fechas de máxima demanda.
¿Cuándo es la época más tranquila para visitar el Presidente InterContinental Cozumel Resort & Spa by IHG?
Junio es el mes más tranquilo para visitar el Presidente InterContinental Cozumel Resort & Spa by IHG en Cozumel, con una demanda mucho menor que en el pico de invierno. Enero es el mes más concurrido, así que planea evitar multitudes y disfrutar de una mayor disponibilidad a principios de verano.
¿Qué mes es más barato para alojarse en el Presidente InterContinental Cozumel Resort & Spa by IHG?
Junio es el mes más barato para alojarse en el Presidente InterContinental Cozumel Resort & Spa by IHG en Cozumel, con un promedio de 265 US$ por noche; diciembre es el mes más caro a 513 US$.
¿Qué hay cerca y para quién es adecuado este hotel?
Ubicado en la costa de Quintana Roo, el Presidente InterContinental Cozumel Resort & Spa by IHG en Cozumel está cerca del Parque Nacional Arrecifes de Cozumel, el Parque Nacional Chankanaab y Cozumel Marine World, lo que lo hace ideal para parejas y familias que buscan playa y aventura. El hotel también se centra en el lujo y en temas de spa/relajación para aquellos huéspedes que desean una estancia junto al mar.
¿Cómo se comparan las tarifas de este hotel con otros hoteles cercanos?
El Presidente InterContinental Cozumel Resort & Spa by IHG en Cozumel es más económico que 11 de 18 hoteles comparables cercanos, con una media típica de 323 US$ por noche frente a unos 345 US$ para los competidores.
¿Cómo ha variado el precio por noche en Presidente Cozumel Resort & Spa en comparación con el de las últimas semanas?
El precio actual en Presidente Cozumel Resort & Spa es de 249 US$ por noche para 2 huéspedes, una tarifa baja para este hotel: aproximadamente un 15 % por debajo de su media de 292 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 216 US$ y 485 US$.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-18: 392.81034307861324USD
- 2026-09-19: 323.2702962432861USD
- 2026-09-20: 279.0227237731933USD
- 2026-09-21: 188.01532149353025USD
- 2026-09-22: 179.0724USD
- 2026-09-23: 178.01449496765136USD
- 2026-09-24: 197.97097537994384USD
- 2026-09-25: 198.0161305038452USD
- 2026-09-26: 216.23429628601073USD
- 2026-09-27: 185.19130463104247USD
- 2026-09-28: 186.20176000061034USD
- 2026-09-29: 185.79350723571775USD
- 2026-09-30: 189.2050136291504USD
- 2026-10-01: 237.25708920135497USD
- 2026-10-02: 230.24949740142821USD
- 2026-10-03: 212.229958114624USD
- 2026-10-04: 185.20067545776365USD
- 2026-10-05: 203.2201972290039USD
- 2026-10-06: 208.2256199432373USD
- 2026-10-07: 189.2050136291504USD
- 2026-10-08: 240.260342829895USD
- 2026-10-09: 222.2408035430908USD
- 2026-10-10: 207.2245354003906USD
- 2026-10-11: 192.2082672576904USD
- 2026-10-12: 203.2201972290039USD
- 2026-10-13: 198.21477451477048USD
- 2026-10-14: 197.21368997192383USD
- 2026-10-15: 228.6042779937744USD
- 2026-10-16: 208.2256199432373USD
- 2026-10-17: 217.23538082885742USD
- 2026-10-18: 194.21043634338378USD
- 2026-10-19: 203.2201972290039USD
- 2026-10-20: 210.22778902893066USD
- 2026-10-21: 213.23104265747068USD
- 2026-10-22: 191.20718271484373USD
- 2026-10-23: 234.25383557281492USD
- 2026-10-24: 202.21911268615722USD
- 2026-10-25: 225.2440746871948USD
- 2026-10-26: 261.28311822967527USD
- 2026-10-27: 272.29504820098873USD
- 2026-10-28: 272.29504820098873USD
- 2026-10-29: 272.29504820098873USD
- 2026-10-30: 272.29504820098873USD
- 2026-10-31: 209.22670448608397USD
- 2026-11-01: 263.28528731536863USD
- 2026-11-02: 263.28528731536863USD
- 2026-11-03: 273.2961327438354USD
- 2026-11-04: 281.3048090866089USD
- 2026-11-05: 234.25383557281492USD
- 2026-11-06: 375.4067736297607USD
- 2026-11-07: 253.27444188690183USD
- 2026-11-08: 277.30047091522215USD
- 2026-11-09: 241.26142737274168USD
- 2026-11-10: 244.26468100128173USD
- 2026-11-11: 271.29396365814205USD
- 2026-11-12: 241.26142737274168USD
- 2026-11-13: 257.27878005828853USD
- 2026-11-14: 282.30589362945557USD
- 2026-11-15: 246.26685008697507USD
- 2026-11-16: 252.27335734405517USD
- 2026-11-17: 245.2657655441284USD
- 2026-11-18: 267.28962548675537USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Los huéspedes que hayan reservado planes de tarifas con desayuno incluido lo recibirán para un máximo de dos adultos que compartan una habitación. Se cobrará una tasa de desayuno por cada huésped adicional. Los huéspedes que hayan reservado planes de tarifas con cena incluida la recibirán para un máximo de dos adultos que compartan una habitación. Se cobrará un cargo por la cena por cada huésped adicional.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Transacciones sin efectivo disponibles
- El alojamiento cuenta con detector de humo.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- El alojamiento afirma que sigue las medidas de limpieza y desinfección de Clean Promise (IHG).
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Desayuno tipo bufé: 28 USD por adulto y 14 USD por menor (precio aproximado)
- Mascotas: 50 USD por mascota, por estancia
- No se cobran tasas por los animales de servicio
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicio de aparcacoches
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Alquiler de bicicletas
Consigna de equipajes
Zona para fumadores
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Pistas de tenis
Playa privada
Jardín
Playa (cercana)
Buceo
Zona de juegos
Piscina al aire libre
Piscina climatizada al aire libre
Pool (Infinity)
Outdoor Fireplace
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Club infantil
Mesas y zona de picnic
Comidas para llevar
Desayuno en la habitación
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Servicio de aparcacoches
Aparcamiento gratuito
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito