Emporio Hotel & Suites Cancún
94 US$
/ noche
Promedio para septiembre
Selecciona fechas para ver precios y disponibilidad
94 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Emporio Hotel & Suites Cancún, los precios por noche son de 94 US$ de media en el mes más barato (septiembre) y de 193 US$ en el mes más caro (diciembre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 165 US$ |
| febrero | 166 US$ |
| marzo | 161 US$ |
| abril | 149 US$ |
| mayo | 128 US$ |
| junio | 115 US$ |
| julio | 124 US$ |
| agosto | 116 US$ |
| septiembre | 94 US$ |
| octubre | 103 US$ |
| noviembre | 116 US$ |
| diciembre | 193 US$ |
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sept · 94 US$
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Más caro: diciembre (aprox. 193 US$)
Más barato: septiembre (aprox. 94 US$)
Acerca de esta propiedad
Sumérgete en una de las 3 piscinas al aire libre, o disfruta de otras instalaciones recreativas, como un tobogán acuático y un gimnasio abierto las 24 horas. Otros servicios de este complejo incluyen servicios de conserjería, una zona recre...
Servicios
Sumérgete en una de las 3 piscinas al aire libre, o disfruta de otras instalaciones recreativas, como un tobogán acuático y un gimnasio abierto las 24 horas. Otros servicios de este complejo incluyen servicios de conserjería, una zona recreativa o sala de juegos y una tienda de recuerdos.
Servicios empresariales
Tendrás tintorería, un servicio de recepción las 24 horas y consigna de equipaje a tu disposición. ¿Estás organizando un evento en Cancún? En este complejo turístico tienes a tu disposición 770 metros cuadrados de espacio con zona para conferencias y 5 salas de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Degusta algo de cocina internacional en CúA Culinary Artisans, uno de los 3 restaurantes de este complejo turístico. El alojamiento también te ofrece servicio de habitaciones y una cafetería. Pon la guinda en el pastel a un día fantástico con una bebida en el bar o lounge o en el bar junto a la piscina. Se ofrece un desayuno bufé todos los días de 07:00 a 12:00 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 545 habitaciones con aire acondicionado. La conexión a wifi de pago te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El cuarto de baño está provisto de secadores de pelo y cepillos de dientes y dentífrico. Entre las comodidades, se incluyen caja fuerte, cafetera y tetera y teléfono.
Ubicación
Si decides alojarte en Emporio Cancun Optional All Inclusive, te encontrarás en una fantástica zona de Cancún (Zona Hotelera) y estarás a menos de cinco minutos en coche de Playa Delfines y Campo de golf Iberostar Cancún. Además, este complejo de playa se encuentra a 4,5 km de Plaza la Isla y a 11,8 km de Playa Langosta.
Qué hay cerca
Museo Maya de Cancún(0.1 millas)
Laguna Nichupté(0.2 millas)
Inicio del sendero del Museo Maya(0.3 millas)
Campo de golf Iberostar Cancún(0.3 millas)
San Miguelito(0.5 millas)
Sala para eventos Oasis Arena(0.5 millas)
Aquaworld(0.8 millas)
Playa Delfines(1.2 millas)
Ruinas El Rey(1.4 millas)
Inicio del sendero Zona Arqueológica El Rey(1.4 millas)
Playa Ballenas(1.5 millas)
Centro Comercial Luxury Avenue(2.1 millas)
Centro comercial Kukulcan Plaza(2.2 millas)
Playa Marlín(2.5 millas)
Playas de la zona hotelera(2.5 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(9.9 millas)
Aeropuerto Internacional de Tulum (TQO)(105.2 millas)
Aparcamiento
Restaurante
Piscina
Guardería infantil/Niñera
Servicio de habitaciones
Mostrador turístico
Ubicación
Boulevard Kukulcan Retorno Gucumatz Km 17 L49 Zona Hotelera, Avenida Kukulkán, Cancún, Benito Juárez, Estado de Quintana Roo, México
Museo Maya de Cancún (0.1 millas)
Laguna Nichupté (0.2 millas)
Inicio del sendero del Museo Maya (0.3 millas)
Campo de golf Iberostar Cancún (0.3 millas)
San Miguelito (0.5 millas)
Sala para eventos Oasis Arena (0.5 millas)
Opciones de habitación
5
Suite Deluxe, 1 cama de matrimonio grande con sofá cama
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 3
428 ft²
Aire acondicionadoSofá camaBaño privado
12
Swim Up Double Oceanfront Only Adults
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
381 ft²
BalcónAire acondicionadoBaño privadoTelevisiónPiscina privada
17
Swim Up King Oceanfront Only Adults
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 3
428 ft²
BalcónAire acondicionadoBaño privadoTelevisiónPiscina privada
8
Suite Deluxe, 1 cama de matrimonio grande con sofá cama, vistas parciales al mar
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 3
428 ft²
Aire acondicionadoBañera y ducha independientesBaño privado
5
Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 3
428 ft²
Aire acondicionadoSofá camaBaño privado
6
Deluxe Doble Room Oceanfront
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
381 ft²
Aire acondicionadoBaño privadoTelevisión
6
Habitación Deluxe doble
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
381 ft²
Aire acondicionadoBaño privadoTelevisión
5
Super Saver
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
381 ft²
Aire acondicionadoBaño privadoTelevisión
5
Habitación Deluxe doble, vistas parciales al mar
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
381 ft²
Aire acondicionadoBaño privadoTelevisión
Reseñas de los huéspedes
8.1
Muy bueno
Basado en 3302 comentarios verificados
¿Quién se queda aquí?
Trabajo
3%
Pareja
31%
Familia
49%
Grupo
12%
Solo/a
2%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Emporio Cancun - Buy All Inclusive Option, los huéspedes suelen apreciar la amplia playa, las vistas al mar y la amabilidad del personal, pero mencionan repetidamente la construcción en curso, las numerosas escaleras y la confusión o cargos adicionales en relación con lo que realmente incluye el plan con todo incluido.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Emporio Cancun - Buy All Inclusive Option, los huéspedes suelen apreciar la amplia playa, las vistas al mar y la amabilidad del personal, pero mencionan repetidamente la construcción en curso, las numerosas escaleras y la confusión o cargos adicionales en relación con lo que realmente incluye el plan con todo incluido.
Las habitaciones varían desde espaciosas y cómodas con excelentes vistas hasta anticuadas o con poco mantenimiento, con informes frecuentes de aire acondicionado débil, humedad y problemas de limpieza ocasionales, como moho o insectos. Las instalaciones incluyen varias piscinas y áreas de playa, pero los huéspedes informan sobre algunos cierres, jacuzzis o piscinas frías, registros de entrada largos y reservas de restaurantes que se llenan rápidamente. La calidad de la comida varía de excelente a repetitiva o limitada, y el ambiente animado y familiar significa que no es solo para adultos; espere una estancia centrada en la playa con compensaciones en cuanto a valor.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las instalaciones incluyen varias piscinas y acceso directo a la playa, pero muchas reseñas mencionan la construcción en curso con cierres ocasionales de áreas, piscinas o jacuzzis fríos, muchas escaleras y algunos problemas con los ascensores, entretenimiento nocturno limitado y una aplicación inconsistente de las áreas solo para adultos.
Reseñas de huéspedes relacionadas
10
Embert
17 nov 2025
·
Se alojó 5 noches
Food options were great from morning til night. Staff were very friendly and helpful. Hotel room was cleaned daily. Emporio was an overall great hotel. The only thing that would’ve helped was to be informed that two pools would be closed and that construction would be going on from 7am to 10pm daily.
Food options were great from morning til night. Staff were very friendly and helpful. Hotel room was cleaned daily. Emporio was an overall great hotel. The only thing that would’ve helped was to be informed that two pools would be closed and that construction would be going on from 7am to 10pm daily.
8
Arshak Andrew
15 nov 2025
·
Se alojó 6 noches
It was a nice resort with plenty of pools and a nice beach. The only drawback was evening entertainment was not that great, otherwise an excellent vacation at Emprio.
It was a nice resort with plenty of pools and a nice beach. The only drawback was evening entertainment was not that great, otherwise an excellent vacation at Emprio.
4
Alyson
26 feb 2025
·
Se alojó 1 noche
Extremely poor customer service, staff are unfriendly and do not care whatsoever about the experience they provide. Checkin and checkout was very poor with little information. Hot tub was very dirty full of dead bugs. Rooms old and not maintained well. Nowhere near enough chairs or umbrellas for guests. Many guests like myself had to sit on my ONE towel I got for the day for pool use. Seemed like a motel on the NJ shore where broke college kids go to. I would never recommend or go back there. Was cracky.
Extremely poor customer service, staff are unfriendly and do not care whatsoever about the experience they provide. Checkin and checkout was very poor with little information. Hot tub was very dirty full of dead bugs. Rooms old and not maintained well. Nowhere near enough chairs or umbrellas for guests. Many guests like myself had to sit on my ONE towel I got for the day for pool use. Seemed like a motel on the NJ shore where broke college kids go to. I would never recommend or go back there. Was cracky.
6
vanna
30 nov 2025
·
Se alojó 4 noches
Pros: Nice ocean view. Can walk from the resort to the beach. There were three consistent food options, the Cua buffet which was open for breakfast. It was okay, it was reliable but repetitive/ including same breakfast options if an omelette bar and waffles. Fasano, which was an Uruguayan sit-down restaurant was what my family liked the most. The octopus cracklings and carpaccio were good choices. Our servers there were always so kind and attentive and we loved them. Bacoli was the other restaurant that required a reservation- Italian restaurant- standard food such as Calamari, fettuccine, and a seafood pasta that I liked.! Entrees were so-so but the Dessert was delicious. *Make the reservations for the restaurants as soon as you can b/c it fills up Sunset grille/Cua were the two buffet options. Standard but breakfast was very repetitive. I enjoyed the unlimited smoothies through all-inclusive! Def worth all-inclusive. Cons: Construction was going on throughout my stay. The adult infinity pool was closed and the jacuzzi was not heated past room temp. When I checked in, there was a mishap with the check-in lady saying I didn’t have all-inclusive. This was eventually sorted out but def double check the booking to make sure you clicked the all-inclusive button! Overall, I had a good time but I think it could be better with more food options and less issues with staff/resort. This is a good starter resort for your first time in Cancun.
Pros: Nice ocean view. Can walk from the resort to the beach. There were three consistent food options, the Cua buffet which was open for breakfast. It was okay, it was reliable but repetitive/ including same breakfast options if an omelette bar and waffles. Fasano, which was an Uruguayan sit-down restaurant was what my family liked the most. The octopus cracklings and carpaccio were good choices. Our servers there were always so kind and attentive and we loved them. Bacoli was the other restaurant that required a reservation- Italian restaurant- standard food such as Calamari, fettuccine, and a seafood pasta that I liked.! Entrees were so-so but the Dessert was delicious. *Make the reservations for the restaurants as soon as you can b/c it fills up Sunset grille/Cua were the two buffet options. Standard but breakfast was very repetitive. I enjoyed the unlimited smoothies through all-inclusive! Def worth all-inclusive. Cons: Construction was going on throughout my stay. The adult infinity pool was closed and the jacuzzi was not heated past room temp. When I checked in, there was a mishap with the check-in lady saying I didn’t have all-inclusive. This was eventually sorted out but def double check the booking to make sure you clicked the all-inclusive button! Overall, I had a good time but I think it could be better with more food options and less issues with staff/resort. This is a good starter resort for your first time in Cancun.
6
Jose
24 nov 2025
·
Se alojó 6 noches
Swim up bar was closed and
Swim up bar was closed and
8
Allan
29 nov 2025
·
Se alojó 6 noches
Family of 4 (2A/2C) Pros: •Name brand alcohol included with the all inclusive I.e Hornito, Jose Cuervo, Jim bean. •Def go to the sunset grill for lunch probably •Hotel design. The hotel had different levels and lounge areas to hang out. Cons: •There was construction at the pool area and pool bar at the infinity pool. Personally it didn’t bother me and it was understandable being the off season. •Kids were not allowed at the infinity pool. I found this annoying because it had the best view and the kids enjoyed this pool the most. •There were 3 restaurants on the property. 2 that needed reservations that were had to get and the 3rd was a buffet style which was easily accessible. •No snack area(ice cream/cake/coffee) included in the all inclusive I had a good experience at Emporio Cancun. The hotel is beautiful, clean, and perfectly located right on the beach. The rooms were comfortable, and well-maintained. The staff was friendly. Great atmosphere, and the beach area was gorgeous with plenty of space to unwind. Overall, Emporio Cancun provided an excellent mix of comfort, service, and scenery. That being said the all inclusive amenities, pools/area need improvement. It seems a more adult/couple resort than a family resort. I would stay here again.
Family of 4 (2A/2C) Pros: •Name brand alcohol included with the all inclusive I.e Hornito, Jose Cuervo, Jim bean. •Def go to the sunset grill for lunch probably •Hotel design. The hotel had different levels and lounge areas to hang out. Cons: •There was construction at the pool area and pool bar at the infinity pool. Personally it didn’t bother me and it was understandable being the off season. •Kids were not allowed at the infinity pool. I found this annoying because it had the best view and the kids enjoyed this pool the most. •There were 3 restaurants on the property. 2 that needed reservations that were had to get and the 3rd was a buffet style which was easily accessible. •No snack area(ice cream/cake/coffee) included in the all inclusive I had a good experience at Emporio Cancun. The hotel is beautiful, clean, and perfectly located right on the beach. The rooms were comfortable, and well-maintained. The staff was friendly. Great atmosphere, and the beach area was gorgeous with plenty of space to unwind. Overall, Emporio Cancun provided an excellent mix of comfort, service, and scenery. That being said the all inclusive amenities, pools/area need improvement. It seems a more adult/couple resort than a family resort. I would stay here again.
8
Sandra paola
22 nov 2025
·
Se alojó 4 noches
Todo perfecto a excepción del agua fria en las piscinas
Todo perfecto a excepción del agua fria en las piscinas
6
Mathias
25 ene 2026
·
Se alojó 3 noches
Hotellet har fin plassering på stranden med flott utsikt over havet. Oppsummert hadde vi et fint opphold her, men det er noen ting vi ble skuffet over: - Hotellet var mer slitt enn vi så for oss, og deler av det har behov for oppgradering. Renholdet på hotellet og rommene kunne også vært bedre. - Gymmet var veldig lite, og hadde begrenset utstyr - Rommet hadde kun regnfall dusjhode - Begrenset til ingen glutenfrie alternativer på frokostbuffet. Kun en type kaffe som var veldig svak. - Servicen kunne generelt vært bedre og personalet snakket nesten ikke engelsk, noe som til tider var en utfordring
Hotellet har fin plassering på stranden med flott utsikt over havet. Oppsummert hadde vi et fint opphold her, men det er noen ting vi ble skuffet over: - Hotellet var mer slitt enn vi så for oss, og deler av det har behov for oppgradering. Renholdet på hotellet og rommene kunne også vært bedre. - Gymmet var veldig lite, og hadde begrenset utstyr - Rommet hadde kun regnfall dusjhode - Begrenset til ingen glutenfrie alternativer på frokostbuffet. Kun en type kaffe som var veldig svak. - Servicen kunne generelt vært bedre og personalet snakket nesten ikke engelsk, noe som til tider var en utfordring
8
janette
12 may 2025
·
Se alojó 5 noches
Didn’t like the kids in the adult pool
Didn’t like the kids in the adult pool
8
Sikiru Abiodun
12 ago 2025
·
Se alojó 11 noches
Construction on going
Construction on going
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las opiniones son variadas: muchos huéspedes encontraron limpias las habitaciones y los terrenos, mientras que otros informaron sobre olores a moho, cucarachas, balcones o áreas comunes sucios y un mantenimiento inconsistente.
Reseñas de huéspedes relacionadas
10
Donald
1 dic 2025
·
Se alojó 5 noches
Very clean and beautiful hotel
Very clean and beautiful hotel
10
Daniela
28 ago 2025
·
Se alojó 5 noches
Food is so delicious and the personal is very nice. The thing that I didn’t like was the shower in my room had mold and the smell was strong. Everything was fabulous I definitely stay again with them.
Food is so delicious and the personal is very nice. The thing that I didn’t like was the shower in my room had mold and the smell was strong. Everything was fabulous I definitely stay again with them.
8
Alevtyna
13 may 2025
·
Se alojó 5 noches
We were a group of three, but the room we were given was only prepared for one person and was very dirty. The floor was unclean, there were stains on the tables and furniture, and a shocking amount of dust everywhere even on the alarm clock by the bed and the coffee-making equipment. We asked to change the room, and the new one was cleaner, though the floors still didn’t seem to be cleaned properly. On the positive side, the food was absolutely delicious, and the front desk staff were friendly and kind. However, we really hope the hotel starts paying more attention to cleanliness in the rooms. It’s something that has a huge impact on the overall experience and definitely needs improvement. To maintain its standards, the hotel should also consider renovating the common areas near the elevators and ensure more frequent cleaning in and around the elevators as well.
We were a group of three, but the room we were given was only prepared for one person and was very dirty. The floor was unclean, there were stains on the tables and furniture, and a shocking amount of dust everywhere even on the alarm clock by the bed and the coffee-making equipment. We asked to change the room, and the new one was cleaner, though the floors still didn’t seem to be cleaned properly. On the positive side, the food was absolutely delicious, and the front desk staff were friendly and kind. However, we really hope the hotel starts paying more attention to cleanliness in the rooms. It’s something that has a huge impact on the overall experience and definitely needs improvement. To maintain its standards, the hotel should also consider renovating the common areas near the elevators and ensure more frequent cleaning in and around the elevators as well.
8
Carolina
22 feb 2026
·
Se alojó 3 noches
You’ll notice it’s and old hotel but the room was very clean, spacious and comfortable. Loved the bed and pillow, got all the amenities you need. AC and fridge was good. The only feedback was the dirty balcony and windows, so much for getting an ocean view room. Besides that the view was really nice, the ocean is gorgeous but a bit rough. Also our fan in the shower was really dirty, so when we turned it on there where dust everywhere… but we had great service through out!
You’ll notice it’s and old hotel but the room was very clean, spacious and comfortable. Loved the bed and pillow, got all the amenities you need. AC and fridge was good. The only feedback was the dirty balcony and windows, so much for getting an ocean view room. Besides that the view was really nice, the ocean is gorgeous but a bit rough. Also our fan in the shower was really dirty, so when we turned it on there where dust everywhere… but we had great service through out!
4
MICHAEL
11 feb 2026
·
Se alojó 3 noches
There were roaches in the bathroom and bedroom.
There were roaches in the bathroom and bedroom.
4
SHAUN
18 abr 2025
·
Se alojó 7 noches
We had roaches in the toilet area of our room. We have a picture of a roach on the dinner table as the FaSona restaurant. It took three days to get our room cleaned and the bedding changed when we got there. The elevator access to our floor was very limited and the hotel seemed in need of a lot of maintenance. We couldn't even get a pot of coffee delivered for room service. Room service was pretty much useless.
We had roaches in the toilet area of our room. We have a picture of a roach on the dinner table as the FaSona restaurant. It took three days to get our room cleaned and the bedding changed when we got there. The elevator access to our floor was very limited and the hotel seemed in need of a lot of maintenance. We couldn't even get a pot of coffee delivered for room service. Room service was pretty much useless.
10
Julian
5 ene 2026
·
Se alojó 5 noches
Room was spotless, and the staff was great.
Room was spotless, and the staff was great.
6
Ana
7 may 2025
·
Se alojó 4 noches
When you walk in it smells moldy in the lobby and when you walk into your room moldy again the AC in the room barley works and kept turning off and we wouldn’t notice until we would start sweating from how hot it was getting. There is cockroaches in the room they would come out especially at night which was nasty. Food isn’t even all that if you’re expecting Mexican food you ain’t getting “Mexican” food. They have thousands of rooms but only a few beach chairs and umbrellas to offer so we obviously didn’t get a spot to sit at the beach. Over all I give this hotel a 3/5.
When you walk in it smells moldy in the lobby and when you walk into your room moldy again the AC in the room barley works and kept turning off and we wouldn’t notice until we would start sweating from how hot it was getting. There is cockroaches in the room they would come out especially at night which was nasty. Food isn’t even all that if you’re expecting Mexican food you ain’t getting “Mexican” food. They have thousands of rooms but only a few beach chairs and umbrellas to offer so we obviously didn’t get a spot to sit at the beach. Over all I give this hotel a 3/5.
6
Luis Martínez
22 ago 2025
·
Se alojó 6 noches
Instalaciones buenas, pero la limpieza deficiente
Instalaciones buenas, pero la limpieza deficiente
8
Ricky N
16 abr 2025
·
Se alojó 2 noches
It was very nice with two exceptions. The first room we were assigned the door did not lock. The attendant saw it and reported it. However when we went into the room there were cockroaches and this was disgusting. I complained and they moved us to another room. However I had requested feather free room due to my wife’s allergies. They did not have feather free and never communicated this with us. They finally gave here couch cushions and a pillow case. Not really to comfortable. Other than this everything was fine
It was very nice with two exceptions. The first room we were assigned the door did not lock. The attendant saw it and reported it. However when we went into the room there were cockroaches and this was disgusting. I complained and they moved us to another room. However I had requested feather free room due to my wife’s allergies. They did not have feather free and never communicated this with us. They finally gave here couch cushions and a pillow case. Not really to comfortable. Other than this everything was fine
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Habitaciones
Las habitaciones suelen ser espaciosas con camas cómodas e impresionantes vistas al mar, incluidas algunas opciones con acceso directo a la piscina. Los problemas recurrentes incluyen aire acondicionado débil o limitado, humedad, muebles anticuados y problemas de mantenimiento.
Reseñas de huéspedes relacionadas
8
Justin
7 oct 2025
·
Se alojó 2 noches
This property was very nice we has a swim out King room. Not your ideal swim out as it is accessible by everybody else in the hotel. Food options were not the greatest for dinner we went off the resort for that but many amazing restaurants close by like Chambao. Room was nice and clean always. Staff were very friendly.
This property was very nice we has a swim out King room. Not your ideal swim out as it is accessible by everybody else in the hotel. Food options were not the greatest for dinner we went off the resort for that but many amazing restaurants close by like Chambao. Room was nice and clean always. Staff were very friendly.
6
Josh
3 jun 2025
·
Se alojó 8 noches
Room is too hot. AC limited to 22°C but the room never reached past 23.5°C. Woke up in the middle of the night with the room temp at 24.5°C even though the AC was on at 22°C. The room also smelled like mildew. At first the pillows were a little moist but after room service changed the sheets and pillow cases they were dry. But the room still smelled the same. If you have all inclusive you do have access to the dining halls, and the restaurants you need reservations for. Most of it is included unless you get something out of their all inclusive menu. Buffet dining halls has basically the same stuff every day with little variations. If you're enjoying the pool they do have an area set up to get food without having to go inside a building. The alcohol is completely watered down. Even when they pour doubles. Shots of tequila burned like tequila but it didn't really have an effect like it should. It's all inclusive so you can drink as much as you want. Coconuts that grow right there on the trees they charge $10 usd for 1 and isn't included in all inclusive. Booked 8 nights and after 5 nights we were ready to leave. The walk to the dining halls are treacherous through the blazing sun and up multiple sets of stairs with no shade. Bring your own sun screen and after sun aloe vera if you plan on enjoying the pool, beach, jacuzzi, etc because the sun is ferocious. But do enjoy your stay it's vacation after all.
Room is too hot. AC limited to 22°C but the room never reached past 23.5°C. Woke up in the middle of the night with the room temp at 24.5°C even though the AC was on at 22°C. The room also smelled like mildew. At first the pillows were a little moist but after room service changed the sheets and pillow cases they were dry. But the room still smelled the same. If you have all inclusive you do have access to the dining halls, and the restaurants you need reservations for. Most of it is included unless you get something out of their all inclusive menu. Buffet dining halls has basically the same stuff every day with little variations. If you're enjoying the pool they do have an area set up to get food without having to go inside a building. The alcohol is completely watered down. Even when they pour doubles. Shots of tequila burned like tequila but it didn't really have an effect like it should. It's all inclusive so you can drink as much as you want. Coconuts that grow right there on the trees they charge $10 usd for 1 and isn't included in all inclusive. Booked 8 nights and after 5 nights we were ready to leave. The walk to the dining halls are treacherous through the blazing sun and up multiple sets of stairs with no shade. Bring your own sun screen and after sun aloe vera if you plan on enjoying the pool, beach, jacuzzi, etc because the sun is ferocious. But do enjoy your stay it's vacation after all.
10
Yaofang
21 nov 2025
·
Se alojó 3 noches
Overall a good resort experience. The room is decent with several eating options nearby. There are convenient stores in walking distance and easy to drive around in the resort area. The beach there is pretty and convenient. There’s a safe and clean area to play in the sea even though the waves are strong most of the days. The pools are easy to use and you can participate their pool dance event every noon. They also have different events each night for public. We got free breakfast buffet and the food is good. Just try to get up early and avoid weekends to avoid the long line. The main Italian restaurant in the resort is ok but slow so I recommend to eat outside. We ate twice at a restaurant called Xkat-Ik. Highly recommended. It’s across the main road from the hotel and they have some nice pet iguanas.
Overall a good resort experience. The room is decent with several eating options nearby. There are convenient stores in walking distance and easy to drive around in the resort area. The beach there is pretty and convenient. There’s a safe and clean area to play in the sea even though the waves are strong most of the days. The pools are easy to use and you can participate their pool dance event every noon. They also have different events each night for public. We got free breakfast buffet and the food is good. Just try to get up early and avoid weekends to avoid the long line. The main Italian restaurant in the resort is ok but slow so I recommend to eat outside. We ate twice at a restaurant called Xkat-Ik. Highly recommended. It’s across the main road from the hotel and they have some nice pet iguanas.
8
Shafaab
1 feb 2026
·
Se alojó 4 noches
It was a good stay. Our oceanfront room had one of the best views for sure. It was an amazing stay but would have loved it even more if the swimming pools were a little warmer and if it had some more activities alongside with some more food options. Overall a good stay.
It was a good stay. Our oceanfront room had one of the best views for sure. It was an amazing stay but would have loved it even more if the swimming pools were a little warmer and if it had some more activities alongside with some more food options. Overall a good stay.
10
Bryan
22 mar 2025
·
Se alojó 3 noches
We stayed in the Oceanfront Swim-Up room and were not disappointed! View from the pool was great and the amenities were so accessible. Definitely coming back.
We stayed in the Oceanfront Swim-Up room and were not disappointed! View from the pool was great and the amenities were so accessible. Definitely coming back.
8
Carolina
22 feb 2026
·
Se alojó 3 noches
You’ll notice it’s and old hotel but the room was very clean, spacious and comfortable. Loved the bed and pillow, got all the amenities you need. AC and fridge was good. The only feedback was the dirty balcony and windows, so much for getting an ocean view room. Besides that the view was really nice, the ocean is gorgeous but a bit rough. Also our fan in the shower was really dirty, so when we turned it on there where dust everywhere… but we had great service through out!
You’ll notice it’s and old hotel but the room was very clean, spacious and comfortable. Loved the bed and pillow, got all the amenities you need. AC and fridge was good. The only feedback was the dirty balcony and windows, so much for getting an ocean view room. Besides that the view was really nice, the ocean is gorgeous but a bit rough. Also our fan in the shower was really dirty, so when we turned it on there where dust everywhere… but we had great service through out!
8
Herman
17 nov 2025
·
Se alojó 3 noches
The ocean front room was really the attraction
The ocean front room was really the attraction
6
Heather
3 jun 2025
·
Se alojó 2 noches
Emporio staff was nice and helpful but the buildings were outdated and in disrepair. Much construction going on around the property added noise and ruined the views. The restaurant situation was confusing. Some days the upstairs restaurant was open and other days we were redirected to the downstairs restaurant. Doesn’t seem like a big deal but just a pain due to the many many stairs all over the property making any trip confusing. The room clean enough but still outdated and shower was moldy. We requested room’s together and got rooms in two different buildings at the last minute.
Emporio staff was nice and helpful but the buildings were outdated and in disrepair. Much construction going on around the property added noise and ruined the views. The restaurant situation was confusing. Some days the upstairs restaurant was open and other days we were redirected to the downstairs restaurant. Doesn’t seem like a big deal but just a pain due to the many many stairs all over the property making any trip confusing. The room clean enough but still outdated and shower was moldy. We requested room’s together and got rooms in two different buildings at the last minute.
6
Cindy L
25 jun 2025
·
Se alojó 8 noches
Booked a swim up but was tool AC was broken, ended up on the 7th floor beach front. Room was nice but not cold enough. Dining room and buffet barely have AC. Buffet food was ok, restaurants were good but not great. Likes: pool to right at the beach.
Booked a swim up but was tool AC was broken, ended up on the 7th floor beach front. Room was nice but not cold enough. Dining room and buffet barely have AC. Buffet food was ok, restaurants were good but not great. Likes: pool to right at the beach.
6
Adrienne
2 feb 2026
·
Se alojó 3 noches
My stay at Emporio Resort came with a mix of highlights and frustrations. The room was clean enough, though not spotless. The bed and linens were genuinely nice, but the resort doesn’t seem to provide hand towels at all—which made basic routines a little confusing. When the temperature dropped outside, the room became chilly, and since there’s no heating system, it never really warmed up. The water only reached a lukewarm temperature, which didn’t help. Our patio door lock was also broken and had to be repaired, costing us about an hour and a half of our plans. Communication throughout the resort was difficult because very minimal English is spoken by staff, which made even simple requests more complicated. Based on my experience, travelers who don’t speak Spanish may feel out of place or struggle to navigate the stay comfortably. On the positive side, the view from our infinity‑pool room was absolutely beautiful. The food was delicious, and the Selena performer was a standout highlight. There are plenty of activities offered, so the resort stays lively. One thing to note: this is not a kid‑free environment in any way. Children and minors are everywhere throughout the property, so if you’re looking for an adults‑only or quiet atmosphere, this won’t be the right fit. Overall, Emporio has some bright spots, but there are several comfort and communication challenges that travelers should be aware of before booking.
My stay at Emporio Resort came with a mix of highlights and frustrations. The room was clean enough, though not spotless. The bed and linens were genuinely nice, but the resort doesn’t seem to provide hand towels at all—which made basic routines a little confusing. When the temperature dropped outside, the room became chilly, and since there’s no heating system, it never really warmed up. The water only reached a lukewarm temperature, which didn’t help. Our patio door lock was also broken and had to be repaired, costing us about an hour and a half of our plans. Communication throughout the resort was difficult because very minimal English is spoken by staff, which made even simple requests more complicated. Based on my experience, travelers who don’t speak Spanish may feel out of place or struggle to navigate the stay comfortably. On the positive side, the view from our infinity‑pool room was absolutely beautiful. The food was delicious, and the Selena performer was a standout highlight. There are plenty of activities offered, so the resort stays lively. One thing to note: this is not a kid‑free environment in any way. Children and minors are everywhere throughout the property, so if you’re looking for an adults‑only or quiet atmosphere, this won’t be the right fit. Overall, Emporio has some bright spots, but there are several comfort and communication challenges that travelers should be aware of before booking.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal suele ser amable y complaciente, pero la calidad del servicio es inconsistente, con registros de entrada largos o desorganizados, respuestas lentas, dominio limitado del inglés por parte de algunos miembros del personal y ocasional grosería.
Reseñas de huéspedes relacionadas
10
Pawel
19 nov 2025
·
Se alojó 8 noches
I was positively surprised by my stay at Emporio Cancun. The resort exceeded my expectations, and when I had a complaint about my room, it was resolved quickly and efficiently. The staff went above and beyond, always smiling and genuinely there to help. A big shout-out to the F&B and housekeeping teams—extremely hardworking people who made the stay even more enjoyable. Overall, a fantastic experience, and I would happily return.
I was positively surprised by my stay at Emporio Cancun. The resort exceeded my expectations, and when I had a complaint about my room, it was resolved quickly and efficiently. The staff went above and beyond, always smiling and genuinely there to help. A big shout-out to the F&B and housekeeping teams—extremely hardworking people who made the stay even more enjoyable. Overall, a fantastic experience, and I would happily return.
2
George
5 ene 2026
·
Se alojó 5 noches
Do not stay at this hotel. This was an incredibly disappointing 5 night stay for my family of four. Firstly, they told me our rooms would be connected (then denied ever saying it later) but were actually on different floors. So instead of staying with my wife on our anniversary, we were a floor away and sleeping with a child each. They could not care less about the situation. They said they would send some amenities as an apology which never happened. The food was difficult to swallow. I also got severe food poisoning from their buffet. The doctor that came to my room preemptively told me it was definitely not from the hotel's food even though we had only eaten there for the last 3 days. The hospital was lovely, actually, and much nicer than the ones in Boston in terms of amenities. The food there was so so so much better than the hotel. Last night, a family held a 2-430 am beach party blasting music right outside my balcony. I called the front desk 8 times during that stretch. I was told security was going out to stop them on the first call. It wasn't until the 8th call that I learned security hadn't been sent and now they would do it. Really highlights how little they care. The hotel intermittently smells like sewage. The balcony door to our room didn't lock. The towels were stained. The pillows need replacing. The hot tubs are cold. There is construction going on that is not disclosed anywhere. I should have listened to the other recent reviews! The serving and clean
Do not stay at this hotel. This was an incredibly disappointing 5 night stay for my family of four. Firstly, they told me our rooms would be connected (then denied ever saying it later) but were actually on different floors. So instead of staying with my wife on our anniversary, we were a floor away and sleeping with a child each. They could not care less about the situation. They said they would send some amenities as an apology which never happened. The food was difficult to swallow. I also got severe food poisoning from their buffet. The doctor that came to my room preemptively told me it was definitely not from the hotel's food even though we had only eaten there for the last 3 days. The hospital was lovely, actually, and much nicer than the ones in Boston in terms of amenities. The food there was so so so much better than the hotel. Last night, a family held a 2-430 am beach party blasting music right outside my balcony. I called the front desk 8 times during that stretch. I was told security was going out to stop them on the first call. It wasn't until the 8th call that I learned security hadn't been sent and now they would do it. Really highlights how little they care. The hotel intermittently smells like sewage. The balcony door to our room didn't lock. The towels were stained. The pillows need replacing. The hot tubs are cold. There is construction going on that is not disclosed anywhere. I should have listened to the other recent reviews! The serving and clean
10
Angelina Kweiba
30 nov 2025
·
Se alojó 5 noches
Emporio was worth every dollar. Staff are pleasant, food court buffet was 👌 The beach did not disappoint,it was beyond expectations. Calm and quiet spaces on Hotel ground was a good bonus. Excursions agents at lobby of Hotel was a good service 👍 In all..Will be planning another visit 💯✔️✨️
Emporio was worth every dollar. Staff are pleasant, food court buffet was 👌 The beach did not disappoint,it was beyond expectations. Calm and quiet spaces on Hotel ground was a good bonus. Excursions agents at lobby of Hotel was a good service 👍 In all..Will be planning another visit 💯✔️✨️
6
Anand
8 nov 2025
·
Se alojó 6 noches
Good and not so good things about this property: lets first list the good ones: nice beach, pool areas, we got an ocean front upgrade at good price. Food is ok, if you book fine dine, it will be a better experience. However if you are looking for an excellent service, polite staff this is not a place to go. Most of the people don't speak English, have to wait in restaurents line up, staff doesn't much care about the service. Sometimes at the entrance no one there to escort you for a table. Towel guys are rude at Aquaworld as they don't know what customer service and experience are. I visited with my family and probably will not go back to this property
Good and not so good things about this property: lets first list the good ones: nice beach, pool areas, we got an ocean front upgrade at good price. Food is ok, if you book fine dine, it will be a better experience. However if you are looking for an excellent service, polite staff this is not a place to go. Most of the people don't speak English, have to wait in restaurents line up, staff doesn't much care about the service. Sometimes at the entrance no one there to escort you for a table. Towel guys are rude at Aquaworld as they don't know what customer service and experience are. I visited with my family and probably will not go back to this property
10
Carlos
26 sept 2025
·
Se alojó 3 noches
Todos muy atentos y serviciales
Todos muy atentos y serviciales
4
Grecia Osiris Salas
18 jul 2025
·
Se alojó 4 noches
Te tardan horas en el check in son filas interminables
Te tardan horas en el check in son filas interminables
4
Shauna
30 nov 2025
·
Se alojó 1 noche
The room was clean and modern but very noisy and and cold, with no additional blankets. The room service experience was terrible and being refused to order wine with our meal was silly. Generally, the level of service at this hotel was poor.
The room was clean and modern but very noisy and and cold, with no additional blankets. The room service experience was terrible and being refused to order wine with our meal was silly. Generally, the level of service at this hotel was poor.
10
Julian
5 ene 2026
·
Se alojó 5 noches
Room was spotless, and the staff was great.
Room was spotless, and the staff was great.
6
Kayla
28 abr 2025
·
Se alojó 3 noches
Terrible service from staff, even when tipping. They would completely forget about our drink orders and never return. They were nice, but you have to work to get service. The check in process is crazy long. I really don’t understand why it’s such a process. Did not feel safe to venture off property, and even if I did there’s nothing to see anyways except a 7-11. Food…meh. Not great. Many things were not labeled so we had no idea what mystery meat was before us. For what it is, it’s ok. If you’re looking for a budget resort and only plan to sit poolside, it’ll do the job.
Terrible service from staff, even when tipping. They would completely forget about our drink orders and never return. They were nice, but you have to work to get service. The check in process is crazy long. I really don’t understand why it’s such a process. Did not feel safe to venture off property, and even if I did there’s nothing to see anyways except a 7-11. Food…meh. Not great. Many things were not labeled so we had no idea what mystery meat was before us. For what it is, it’s ok. If you’re looking for a budget resort and only plan to sit poolside, it’ll do the job.
10
Halima
7 feb 2026
·
Se alojó 8 noches
Lovely hotel and lovely staff
Lovely hotel and lovely staff
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Frente a la playa en la Zona Hotelera, con acceso a autobús y algunas tiendas cerca, pero algunos huéspedes lo encontraron lejos de restaurantes y vida nocturna fuera del hotel.
Reseñas de huéspedes relacionadas
8
Justin
7 oct 2025
·
Se alojó 2 noches
This property was very nice we has a swim out King room. Not your ideal swim out as it is accessible by everybody else in the hotel. Food options were not the greatest for dinner we went off the resort for that but many amazing restaurants close by like Chambao. Room was nice and clean always. Staff were very friendly.
This property was very nice we has a swim out King room. Not your ideal swim out as it is accessible by everybody else in the hotel. Food options were not the greatest for dinner we went off the resort for that but many amazing restaurants close by like Chambao. Room was nice and clean always. Staff were very friendly.
10
Husam
1 ene 2026
·
Se alojó 3 noches
Bra läge
Bra läge
8
Filipe Tavares da Silva
13 nov 2025
·
Se alojó 9 noches
Great resort and great location! Fantastic beaches
Great resort and great location! Fantastic beaches
10
Zhe
5 abr 2025
·
Se alojó 5 noches
The beach is in good condition. Room is clean. Staff are nice and helpful. Location is only 5 mins away from Maya Museum. There are a 7-11 store and a Domino's across the street. (I didn't eat inside the hotel.) Overall price/quality balanced well.
The beach is in good condition. Room is clean. Staff are nice and helpful. Location is only 5 mins away from Maya Museum. There are a 7-11 store and a Domino's across the street. (I didn't eat inside the hotel.) Overall price/quality balanced well.
8
Laldhun
1 abr 2025
·
Se alojó 4 noches
The views is nice
The views is nice
8
Hélène
15 abr 2025
·
Se alojó 3 noches
Hello! We had a good time at this hotel. The room: very quiet a the 9th floor, bed very comfortable. At the beach, there were not enough parasols, they need to correct that since many chairs didn't have one. Also not enough chairs. The beach itself was amazing. The food at the beach was just ok. The breakfast restaurant was the best. The staff is so friendly and they are doing a great job.
Hello! We had a good time at this hotel. The room: very quiet a the 9th floor, bed very comfortable. At the beach, there were not enough parasols, they need to correct that since many chairs didn't have one. Also not enough chairs. The beach itself was amazing. The food at the beach was just ok. The breakfast restaurant was the best. The staff is so friendly and they are doing a great job.
10
Alice
3 mar 2025
·
Se alojó 2 noches
Emporio is in an excellent location! Everything went well and the room was comfortable and had a good view
Emporio is in an excellent location! Everything went well and the room was comfortable and had a good view
10
David w
9 mar 2025
·
Se alojó 3 noches
First stay in Cancun. Very nice property. Room and facilities excellent. Multiple pool and bars and food choices. Beach is cleaned nightly. Lots of beach activities, surf dependent. If you want shopping or dining off property, go down to the bus stop and flag down a bus. Less than $1 US each way. Bring cash
First stay in Cancun. Very nice property. Room and facilities excellent. Multiple pool and bars and food choices. Beach is cleaned nightly. Lots of beach activities, surf dependent. If you want shopping or dining off property, go down to the bus stop and flag down a bus. Less than $1 US each way. Bring cash
8
Aaron
28 nov 2025
·
Se alojó 1 noche
It's a mega resort hotel so if that's your jam, you'll love it. It's gorgeous, the facilities are great but it is on hotel road so there's nothing around there except hotels and beach. Its lovely though.
It's a mega resort hotel so if that's your jam, you'll love it. It's gorgeous, the facilities are great but it is on hotel road so there's nothing around there except hotels and beach. Its lovely though.
8
Guillermo
1 mar 2026
·
Se alojó 8 noches
Clean, in front of beach, friendly staff, close to transportation, convenience store and some restaurants
Clean, in front of beach, friendly staff, close to transportation, convenience store and some restaurants
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La comida varía de excelente a promedio, con buffets repetitivos y reservas para la cena que pueden ser difíciles de conseguir; el servicio de bar puede ser lento y los horarios de alcohol o los suplementos por bebidas de primera calidad causan confusión bajo el plan con todo incluido.
Reseñas de huéspedes relacionadas
6
Jennifer
12 ago 2025
·
Se alojó 5 noches
We stayed for 5 nights and basically just used it as a home base that we explored from. The all-inclusive portion was not worth it in the end for us due to the VERY limited food options and super slow bar service (too few bartenders to keep up with the crowd). There’s a breakfast/dinner buffet that has pretty good food, but was only open until noon and then reopened at 6:30pm. One weird thing is that the lunch buffet hours didn’t overlap with the breakfast buffet, so there’s an hour from 12:00-1:00pm that we couldn’t get food unless it was room service but that’s an additional fee. There were 2 restaurants that you need reservations for that are open only in the evenings. The Italian restaurant had great food and service. The steakhouse was extremely slow and missed some of our orders, didn’t refill our drinks, etc. even though it was not busy at all. We even tried it twice with the same results. It was disappointing. Our room was pretty clean but was super hard to keep cool and often smelled like sewer. We ended up buying a box fan when we were out one day and it made a HUGE difference in our sleep. Oh and the beach. This is not their fault of course, but it was full of seaweed this time of year. I mean FULL. We went to Isla Mujeres 3/5 days and it was absolutely beautiful everywhere we went. Overall I would say it’s good enough if using it as a landing spot at night, but skip the all-inclusive option and eat great food somewhere else.
We stayed for 5 nights and basically just used it as a home base that we explored from. The all-inclusive portion was not worth it in the end for us due to the VERY limited food options and super slow bar service (too few bartenders to keep up with the crowd). There’s a breakfast/dinner buffet that has pretty good food, but was only open until noon and then reopened at 6:30pm. One weird thing is that the lunch buffet hours didn’t overlap with the breakfast buffet, so there’s an hour from 12:00-1:00pm that we couldn’t get food unless it was room service but that’s an additional fee. There were 2 restaurants that you need reservations for that are open only in the evenings. The Italian restaurant had great food and service. The steakhouse was extremely slow and missed some of our orders, didn’t refill our drinks, etc. even though it was not busy at all. We even tried it twice with the same results. It was disappointing. Our room was pretty clean but was super hard to keep cool and often smelled like sewer. We ended up buying a box fan when we were out one day and it made a HUGE difference in our sleep. Oh and the beach. This is not their fault of course, but it was full of seaweed this time of year. I mean FULL. We went to Isla Mujeres 3/5 days and it was absolutely beautiful everywhere we went. Overall I would say it’s good enough if using it as a landing spot at night, but skip the all-inclusive option and eat great food somewhere else.
10
Virginia
27 feb 2025
·
Se alojó 5 noches
The staff was extremely helpful. My wife is disabled and they accommodated us in every possible way including lending us a wheelchair for our entire stay. Friendly staff; good food; the other visitors were also friendly. Emporio Cancun is a beautiful property and well cared for. My Spanish speaking ability is limited at best, but that was not a hindrance, since many staff members know a little bit of English and quite a few staff members were fluent in English. I want to give special mention to a front office employee named Shadayci (I hope I spelled it correctly). She was my primary contact at the front desk & helped me on a daily basis. Her exceptional efforts made this trip enjoyable & quite honestly, touched me. This was my first vacation in 10 years, & it was a good one. I hope my wife & I go back again!
The staff was extremely helpful. My wife is disabled and they accommodated us in every possible way including lending us a wheelchair for our entire stay. Friendly staff; good food; the other visitors were also friendly. Emporio Cancun is a beautiful property and well cared for. My Spanish speaking ability is limited at best, but that was not a hindrance, since many staff members know a little bit of English and quite a few staff members were fluent in English. I want to give special mention to a front office employee named Shadayci (I hope I spelled it correctly). She was my primary contact at the front desk & helped me on a daily basis. Her exceptional efforts made this trip enjoyable & quite honestly, touched me. This was my first vacation in 10 years, & it was a good one. I hope my wife & I go back again!
10
Yaofang
21 nov 2025
·
Se alojó 3 noches
Overall a good resort experience. The room is decent with several eating options nearby. There are convenient stores in walking distance and easy to drive around in the resort area. The beach there is pretty and convenient. There’s a safe and clean area to play in the sea even though the waves are strong most of the days. The pools are easy to use and you can participate their pool dance event every noon. They also have different events each night for public. We got free breakfast buffet and the food is good. Just try to get up early and avoid weekends to avoid the long line. The main Italian restaurant in the resort is ok but slow so I recommend to eat outside. We ate twice at a restaurant called Xkat-Ik. Highly recommended. It’s across the main road from the hotel and they have some nice pet iguanas.
Overall a good resort experience. The room is decent with several eating options nearby. There are convenient stores in walking distance and easy to drive around in the resort area. The beach there is pretty and convenient. There’s a safe and clean area to play in the sea even though the waves are strong most of the days. The pools are easy to use and you can participate their pool dance event every noon. They also have different events each night for public. We got free breakfast buffet and the food is good. Just try to get up early and avoid weekends to avoid the long line. The main Italian restaurant in the resort is ok but slow so I recommend to eat outside. We ate twice at a restaurant called Xkat-Ik. Highly recommended. It’s across the main road from the hotel and they have some nice pet iguanas.
6
Misty
6 nov 2025
·
Se alojó 7 noches
Food was good but it seems they do not like serving drinks. It also seemed like everything good had an upcharge. I would not stay here again.
Food was good but it seems they do not like serving drinks. It also seemed like everything good had an upcharge. I would not stay here again.
6
vanna
30 nov 2025
·
Se alojó 4 noches
Pros: Nice ocean view. Can walk from the resort to the beach. There were three consistent food options, the Cua buffet which was open for breakfast. It was okay, it was reliable but repetitive/ including same breakfast options if an omelette bar and waffles. Fasano, which was an Uruguayan sit-down restaurant was what my family liked the most. The octopus cracklings and carpaccio were good choices. Our servers there were always so kind and attentive and we loved them. Bacoli was the other restaurant that required a reservation- Italian restaurant- standard food such as Calamari, fettuccine, and a seafood pasta that I liked.! Entrees were so-so but the Dessert was delicious. *Make the reservations for the restaurants as soon as you can b/c it fills up Sunset grille/Cua were the two buffet options. Standard but breakfast was very repetitive. I enjoyed the unlimited smoothies through all-inclusive! Def worth all-inclusive. Cons: Construction was going on throughout my stay. The adult infinity pool was closed and the jacuzzi was not heated past room temp. When I checked in, there was a mishap with the check-in lady saying I didn’t have all-inclusive. This was eventually sorted out but def double check the booking to make sure you clicked the all-inclusive button! Overall, I had a good time but I think it could be better with more food options and less issues with staff/resort. This is a good starter resort for your first time in Cancun.
Pros: Nice ocean view. Can walk from the resort to the beach. There were three consistent food options, the Cua buffet which was open for breakfast. It was okay, it was reliable but repetitive/ including same breakfast options if an omelette bar and waffles. Fasano, which was an Uruguayan sit-down restaurant was what my family liked the most. The octopus cracklings and carpaccio were good choices. Our servers there were always so kind and attentive and we loved them. Bacoli was the other restaurant that required a reservation- Italian restaurant- standard food such as Calamari, fettuccine, and a seafood pasta that I liked.! Entrees were so-so but the Dessert was delicious. *Make the reservations for the restaurants as soon as you can b/c it fills up Sunset grille/Cua were the two buffet options. Standard but breakfast was very repetitive. I enjoyed the unlimited smoothies through all-inclusive! Def worth all-inclusive. Cons: Construction was going on throughout my stay. The adult infinity pool was closed and the jacuzzi was not heated past room temp. When I checked in, there was a mishap with the check-in lady saying I didn’t have all-inclusive. This was eventually sorted out but def double check the booking to make sure you clicked the all-inclusive button! Overall, I had a good time but I think it could be better with more food options and less issues with staff/resort. This is a good starter resort for your first time in Cancun.
8
Danielle
8 feb 2026
·
Se alojó 10 noches
Value for money and for an all inclusive hotel the food and drink were far better than the average.
Value for money and for an all inclusive hotel the food and drink were far better than the average.
2
keyana
11 nov 2025
·
Se alojó 3 noches
MISLEADING! This hotel is far from all inclusive they charge for everything even if you select all inclusive package. They charge $20 per shot for and mixed drinks if you don’t order from their bottom shelf alcohol. If you want room service they charge $17 and they even made me pay for my Starbucks drink that’s onsite which should also be apart of all inclusive. There is no alcohol on the rooms and the staff at the Legacy bar is disgustingly rude and racist. They would not let us order food for spouses that were on the way because they said we might share with someone who didn’t get an all inclusive package, however the Latino and white customers were allowed to. This is a place I regret supporting and I will never return. I am telling anyone and everyone I know to STAY CLEAR because this place is a SCAM!!!!!!
MISLEADING! This hotel is far from all inclusive they charge for everything even if you select all inclusive package. They charge $20 per shot for and mixed drinks if you don’t order from their bottom shelf alcohol. If you want room service they charge $17 and they even made me pay for my Starbucks drink that’s onsite which should also be apart of all inclusive. There is no alcohol on the rooms and the staff at the Legacy bar is disgustingly rude and racist. They would not let us order food for spouses that were on the way because they said we might share with someone who didn’t get an all inclusive package, however the Latino and white customers were allowed to. This is a place I regret supporting and I will never return. I am telling anyone and everyone I know to STAY CLEAR because this place is a SCAM!!!!!!
6
Leah
31 oct 2025
·
Se alojó 2 noches
Likes the property a little like a maze but beautiful views, beach, pool, bars, and restaurants. The food was really good. We ate at the buffet decent options. dislikes all inclusive still have to sign receipts for stuff that’s included. Waste of paper. If you come in early which most people do all inclusive doesn’t start until 3. Only water provided in room no other drinks. Not a lot of staff just guest services speak English. Not a requirement we are in Mexico just an observation. Activities were a little weak.
Likes the property a little like a maze but beautiful views, beach, pool, bars, and restaurants. The food was really good. We ate at the buffet decent options. dislikes all inclusive still have to sign receipts for stuff that’s included. Waste of paper. If you come in early which most people do all inclusive doesn’t start until 3. Only water provided in room no other drinks. Not a lot of staff just guest services speak English. Not a requirement we are in Mexico just an observation. Activities were a little weak.
8
Frederick
1 dic 2025
·
Se alojó 7 noches
Staff were all amazing. Food was average. Rooms and room facilities were great. Exceptional value for money compared to other Cancun all-inclusives.
Staff were all amazing. Food was average. Rooms and room facilities were great. Exceptional value for money compared to other Cancun all-inclusives.
4
Paul
17 mar 2025
·
Se alojó 4 noches
First time in Mexico... my fault but even family resorts have discos and performers, dancers, magicians etc. on a daily/hourly basis. Not many activities or advertising and enticing fun. Alcohol only 11am to 11pm. Bars should have more bartenders. Not many beach chairs, or umbrellas. They have seadoos for $100 USD for 30 mins. No available beach balls or fun beach toys, or sports/games. Property is old, but clean. Employees are great. Pools are clean. Lots of day beds. Buffet is decent. The 2 restaurants were good, and easy to reserve day before. But if young or fun, I wouldn't recommend this place. I won't go back until I'm an old man, unless they get a fun atmosphere before that! Lol
First time in Mexico... my fault but even family resorts have discos and performers, dancers, magicians etc. on a daily/hourly basis. Not many activities or advertising and enticing fun. Alcohol only 11am to 11pm. Bars should have more bartenders. Not many beach chairs, or umbrellas. They have seadoos for $100 USD for 30 mins. No available beach balls or fun beach toys, or sports/games. Property is old, but clean. Employees are great. Pools are clean. Lots of day beds. Buffet is decent. The 2 restaurants were good, and easy to reserve day before. But if young or fun, I wouldn't recommend this place. I won't go back until I'm an old man, unless they get a fun atmosphere before that! Lol
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
6
Esturain
16 ago 2026
·
Se alojó 3 noches
La ubicación difícil. Encontrar.
La ubicación difícil. Encontrar.
10
ROGER
31 jul 2026
·
Se alojó 2 noches
excelente buffet… Gran variedad de alimentos y deliciosos
excelente buffet… Gran variedad de alimentos y deliciosos
10
Alexis
18 jul 2026
·
Se alojó 4 noches
Todo muy bien se los recomiendo mucho
Todo muy bien se los recomiendo mucho
10
Benito
15 jul 2026
·
Se alojó 4 noches
Espero la próxima vez ir y el hotel ya esté terminado en su totalidad.
Espero la próxima vez ir y el hotel ya esté terminado en su totalidad.
10
Alexis
15 jul 2026
·
Se alojó 1 noche
Todo excelente sinceramente
Todo excelente sinceramente
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:59
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Considering this hotel for your Cancún trip?
¿Cuál es el precio habitual de las habitaciones en Emporio Cancun - Buy All Inclusive Option en Cancún?
Durante los próximos 60–90 días, el precio medio de las habitaciones en Emporio Cancun - Buy All Inclusive Option en Cancún suele ser de 137 US$ por noche para dos personas, con precios que oscilan entre 132 US$ y 158 US$.
¿Por qué Emporio Cancun - Buy All Inclusive Option es tan asequible?
Emporio Cancun - Buy All Inclusive Option en Cancún es más económico que la mayoría de las opciones cercanas: es más barato que 18 de 20 hoteles comparables, que suelen costar alrededor de 248 US$ por noche. Su ubicación en Quintana Roo, cerca de las playas de la Zona Hotelera, y su atractivo para familias y parejas ayudan a explicar su excelente relación calidad-precio en comparación con otros hoteles.
¿Cuándo puedo encontrar las tarifas más bajas en Emporio Cancun - Buy All Inclusive Option?
Septiembre es el mes más barato para alojarse en Emporio Cancun - Buy All Inclusive Option en Cancún, con una media de 112 US$ por noche; diciembre es el más caro, con 236 US$. Los precios bajos de septiembre se producen a pesar de que agosto es en realidad el mes menos concurrido, por lo que los meses más tranquilos y más baratos no coinciden.
¿Cuál es el mejor momento para visitar Emporio Cancun - Buy All Inclusive Option con menos aglomeraciones?
La demanda en Emporio Cancun - Buy All Inclusive Option en Cancún alcanza su punto máximo en diciembre y disminuye a lo largo del verano, siendo agosto el mes menos concurrido para visitar. Visite en agosto para disfrutar de las menores multitudes y la mejor disponibilidad.
¿Cómo ha variado el precio por noche en Emporio Hotel & Suites Cancún en Cancún en comparación con el de las últimas semanas?
El precio actual en Emporio Hotel & Suites Cancún en Cancún es de 109 US$ por noche para 2 huéspedes, una tarifa baja para este hotel: aproximadamente un 30 % por debajo de su media de 153 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 131 US$ y 182 US$.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-15: 253.3802478880005USD
- 2026-09-16: 104.26039385334778USD
- 2026-09-17: 104.26039385334778USD
- 2026-09-18: 104.26039385334778USD
- 2026-09-19: 103.89800760488892USD
- 2026-09-20: 104.31023301113892USD
- 2026-09-21: 104.31023301113892USD
- 2026-09-22: 104.31023301113892USD
- 2026-09-23: 104.31023301113892USD
- 2026-09-24: 104.31023301113892USD
- 2026-09-25: 104.31023301113892USD
- 2026-09-26: 103.8230607133484USD
- 2026-09-27: 103.89800760488892USD
- 2026-09-28: 104.31023301113892USD
- 2026-09-29: 104.31023301113892USD
- 2026-09-30: 104.31023301113892USD
- 2026-10-01: 119.2159567960968USD
- 2026-10-02: 119.2159567960968USD
- 2026-10-03: 119.2159567960968USD
- 2026-10-04: 119.2159567960968USD
- 2026-10-05: 119.2159567960968USD
- 2026-10-06: 119.2159567960968USD
- 2026-10-07: 305.05054621929935USD
- 2026-10-08: NO DATA
- 2026-10-09: 286.1997752385864USD
- 2026-10-10: 119.2159567960968USD
- 2026-10-11: 119.2159567960968USD
- 2026-10-12: 119.2159567960968USD
- 2026-10-13: 119.2159567960968USD
- 2026-10-14: 119.2159567960968USD
- 2026-10-15: 119.2159567960968USD
- 2026-10-16: 119.2159567960968USD
- 2026-10-17: 119.2159567960968USD
- 2026-10-18: 119.2159567960968USD
- 2026-10-19: 119.2159567960968USD
- 2026-10-20: 119.2159567960968USD
- 2026-10-21: 172.87655717111207USD
- 2026-10-22: 172.87655717111207USD
- 2026-10-23: 172.87655717111207USD
- 2026-10-24: 172.87655717111207USD
- 2026-10-25: 192.7508380482788USD
- 2026-10-26: 172.87655717111207USD
- 2026-10-27: 125.17672006791688USD
- 2026-10-28: 125.17824280952453USD
- 2026-10-29: 125.17672006791688USD
- 2026-10-30: 125.17672006791688USD
- 2026-10-31: 125.17672006791688USD
- 2026-11-01: 125.17672006791688USD
- 2026-11-02: 125.17824280952453USD
- 2026-11-03: 132.12430741539USD
- 2026-11-04: 132.115521021286USD
- 2026-11-05: 132.12430741539USD
- 2026-11-06: 132.12430741539USD
- 2026-11-07: 132.115521021286USD
- 2026-11-08: 132.115521021286USD
- 2026-11-09: 130.14524215457155USD
- 2026-11-10: 130.1468174045105USD
- 2026-11-11: 125.17672006791688USD
- 2026-11-12: 125.17824280952453USD
- 2026-11-13: 130.1468174045105USD
- 2026-11-14: 130.14524215457155USD
- 2026-11-15: 130.14524215457155USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad, botiquín de primeros auxilios y barreras de seguridad en las ventanas.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Piscina disponible de 08:00 a 20:00.
- La cena de gala de Nochevieja tiene un coste adicional que se incluye en el precio total mostrado para estancias del día 31 de diciembre.
- Los niños se alojan gratis si comparten la habitación con sus padres o tutores y no se solicitan más camas.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Este alojamiento no acepta mascotas ni perros guía.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Desayuno tipo bufé: 545 MXN por adulto y 370 MXN por menor (precio aproximado)
- Cargo por registro de salida tardía: 1800 MXN
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Guardería infantil/Niñera
Servicio de habitaciones
Mostrador turístico
Actividades
Piscina
Playa privada
Jardín
Campo de golf (cercano)
Playa (cercana)
Karaoke
Billares
Zona de juegos
Piscina infantil
Piscina al aire libre
Música en directo
Bicycle Tour Information
Pool (Infinity)
Muebles de exterior
Pool (Seasonal Outdoor)
Ping pong
Terraza
Fitness Center (nearby)
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking Onsite
Internet
WiFi gratuito
Servicios
Mostrador turístico
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Caja fuerte
Cajero automático
Alquiler de bicicletas
Consigna de equipajes
Zona para fumadores
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Servicio de masajes
Spa y centro de bienestar
Club infantil
Bar en la piscina
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli