Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive
329 US$
/ noche
Promedio para septiembre
Selecciona fechas para ver precios y disponibilidad
329 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive, los precios por noche son de 281 US$ de media en el mes más barato (julio) y de 479 US$ en el mes más caro (febrero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 458 US$ |
| febrero | 479 US$ |
| marzo | 401 US$ |
| abril | 359 US$ |
| mayo | 326 US$ |
| junio | 312 US$ |
| julio | 281 US$ |
| agosto | 333 US$ |
| septiembre | 329 US$ |
| octubre | 334 US$ |
| noviembre | 407 US$ |
| diciembre | 411 US$ |
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sept · 329 US$
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Más caro: febrero (aprox. 479 US$)
Más barato: julio (aprox. 281 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 10 piscinas al aire libre y un gimnasio. Encontrarás también conexión a Internet w...
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 10 piscinas al aire libre y un gimnasio. Encontrarás también conexión a Internet wifi gratis y servicios de conserjería. Estarás en la playa en un abrir y cerrar de ojos gracias al servicio de transporte gratuito.
Servicios empresariales
Tendrás un centro de negocios, un servicio de recepción las 24 horas y atención multilingüe a tu disposición. ¿Estás organizando un evento en Tulum? En este alojamiento tienes a tu disposición 465 metros cuadrados de espacio con centro de conferencias y 2 salas de reuniones. Hay un aparcamiento con asistencia gratuito disponible.
Comida
Degusta algo de cocina francesa en Bordeaux, uno de los 10 restaurantes de este alojamiento. El alojamiento también te ofrece servicio de habitaciones con horario limitado y una cafetería. Relájate con un buen refresco en uno de los 5 bares con salón. Se ofrece un desayuno bufé gratuito todos los días de 07:00 a 11:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 301 habitaciones con decoraciones diferentes, equipadas con artículos del minibar gratis y máquina de café espresso. La conexión wifi gratis te permitirá estar al tanto de todo. Para tus momentos de ocio, tendrás una televisión de pantalla plana de 50 pulgadas con canales por cable. El cuarto de baño está provisto de ducha, cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos. Entre las comodidades, se incluyen caja fuerte (cabe un portátil), botella de agua gratuita y teléfono.
Ubicación
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive se encuentra en en Barrio Zama (Tulum), a apenas diez minutos en coche de Ruinas mayas de Tulum y Playa de Tulum. Además, este alojamiento con todo incluido se encuentra a 5,2 km de Playa Paraíso y a 9,9 km de Reserva de la biosfera Sian Ka'an.
Qué hay cerca
Centro comercial Hunab Lifestyle Center(0.8 millas)
Parque del Jaguar(0.8 millas)
Acceso al Parque Jaguar(1.3 millas)
Parque Dos Aguas(1.4 millas)
Mirador Jaguar Tulum(1.4 millas)
Hospital de Tulum(1.7 millas)
Parque Nacional Tulum(1.8 millas)
Torre de Tulum(2.3 millas)
Centro de salud y bienestar Holistika Art Walk(2.4 millas)
Museo SFER IK(2.4 millas)
Cenote Esqueleto(2.6 millas)
Cenote Calavera(2.7 millas)
Playa pública Las Palmas(2.7 millas)
Playa de Tulum(2.7 millas)
Ruinas mayas de Tulum(2.9 millas)
Aeropuerto Internacional de Tulum (TQO)(26.8 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(74.4 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Servicio de aparcacoches
Ubicación
Calle Itzimina esq. Av Kukulkan,mz 001, lote 007, reg 014, Barrio Zama, Tulum, Tulum, Estado de Quintana Roo, México
Centro comercial Hunab Lifestyle Center (0.8 millas)
Parque del Jaguar (0.8 millas)
Acceso al Parque Jaguar (1.3 millas)
Parque Dos Aguas (1.4 millas)
Mirador Jaguar Tulum (1.4 millas)
Hospital de Tulum (1.7 millas)
Opciones de habitación
5
Preferred Club Junior Suite, Swim Out, King Bed
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
657 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
4
Preferred Club Junior Suite, Swim Out, Double Beds
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
657 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
Villa Zamna (Same Price For Up to 10 Guests)
Detalles de la oferta
4× Camas Dobles Extragrandes
y 1 Cama Doble
6200 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoPiscina privadaPiscina de inmersión
4
Preferred Club Junior Suite, Tropical View, Double Beds
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
657 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
4
Casa Zamna Ocean Front
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
581 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privadoPatio
5
Habitación (Casa Zamna Tropical View)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
538 ft²
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
4
Casa Zamna Ocean Front Junior Suite King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
581 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
4
Habitación (Casa Zamna Tropical View Dbl w Q Beds)
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
538 ft²
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
1
Preferred Club Master Suite, Swim Out
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
1474 ft²
Zona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
4
Preferred Club Rooftop Master Suite with Plunge Pool
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
4729 ft²
Zona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoPiscina de inmersión
5
Suite, 1 cama de matrimonio grande, frente al mar (Casa Zamna, Master)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
581 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Suite presidencial
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
5511 ft²
Zona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoPiscina de inmersión
4
Suite junior, 1 cama de matrimonio grande (Tropical View)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
657 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
4
Suite junior (Swim Out, Double Beds)
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
657 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
4
Suite junior (Tropical View, Double Beds)
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
657 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
4
Preferred Club Master Suite, Tropical View
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
1475 ft²
Zona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
4
Preferred Club Junior Suite, Tropical View, King Bed
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
657 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Suite junior, 1 cama de matrimonio grande (Swim Out)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
657 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Suite presidencial, 1 cama de matrimonio grande, frente al mar (Casa Zamna)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
963 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoPiscina de inmersión
Reseñas de los huéspedes
8.4
Muy bueno
Basado en 977 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Según las reseñas más recientes, Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive es elogiado por su diseño atractivo, ambiente tranquilo, numerosas piscinas y personal amable, mientras que las críticas recurrentes se centran en la consistencia de la comida, la fiabilidad del servicio y el transporte a la playa, que se realiza en autobús.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Según las reseñas más recientes, Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive es elogiado por su diseño atractivo, ambiente tranquilo, numerosas piscinas y personal amable, mientras que las críticas recurrentes se centran en la consistencia de la comida, la fiabilidad del servicio y el transporte a la playa, que se realiza en autobús.
La mayoría de los huéspedes encuentran que la propiedad y las habitaciones son muy limpias y modernas, aunque algunos informan sobre insectos, problemas de mantenimiento o una orientación confusa. Las opiniones sobre la restauración son variadas: algunos disfrutan de ciertos lugares y del desayuno, mientras que otros mencionan una variedad limitada, largas esperas y bebidas diluidas. Se puede esperar una estancia tranquila y con un diseño cuidado, ideal para relajarse.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Varias piscinas, un spa relajante y el gimnasio son puntos destacados, y el club de playa, ubicado fuera del hotel, es accesible en autobús. Algunos inconvenientes comunes incluyen piscinas frías o que cierran temprano, y la frecuencia inconsistente del transporte, además de que algunos mencionaron que el gimnasio estaba demasiado caluroso.
Reseñas de huéspedes relacionadas
10
Tina Maureen
27 feb 2025
·
Se alojó 7 noches
We had an amazing week at Secrets Tulum. It was a beautiful resort with many quiet spots to get away to. Beautiful restaurants had great food! We loved our pool walkout room. Staff was helpful and friendly. Excursions to the Beach club were fun! Definitely recommend this resort!
We had an amazing week at Secrets Tulum. It was a beautiful resort with many quiet spots to get away to. Beautiful restaurants had great food! We loved our pool walkout room. Staff was helpful and friendly. Excursions to the Beach club were fun! Definitely recommend this resort!
10
ALASDAIR
13 feb 2026
·
Se alojó 7 noches
We had a fantastic stay at Secrets Tulum Resort. The resort was spotless, and the cleaning staff did an exceptional job throughout our visit. Frida, our wonderful concierge, truly made our stay extra special — she went above and beyond to ensure we had an amazing time. Every staff member we encountered was incredibly friendly and welcoming. The amenities were excellent, especially the gym and the variety of pools. We also really appreciated the shuttle service to the sister beach resort, which gave us the opportunity to enjoy the beach as well. We would highly recommend Secrets Tulum Resort.
We had a fantastic stay at Secrets Tulum Resort. The resort was spotless, and the cleaning staff did an exceptional job throughout our visit. Frida, our wonderful concierge, truly made our stay extra special — she went above and beyond to ensure we had an amazing time. Every staff member we encountered was incredibly friendly and welcoming. The amenities were excellent, especially the gym and the variety of pools. We also really appreciated the shuttle service to the sister beach resort, which gave us the opportunity to enjoy the beach as well. We would highly recommend Secrets Tulum Resort.
8
Rhett
22 mar 2025
·
Property and Resort was Amazing- Very Clean. Most of the Staff were friendly and courteous aside from the front lobby personnel. Definitely need better tequila options on property being that you are in MEXICO. Pools were amazing- They don’t keep the Jacuzzi’s warm, they were all cold water. On Vacation we all love a warm jacuzzi to relax in. The Beach club shuttle is convenient but need to have more consistent shuttle times. It’s not as often as they advertise online. Overall- A Wonderful experience. :)
Property and Resort was Amazing- Very Clean. Most of the Staff were friendly and courteous aside from the front lobby personnel. Definitely need better tequila options on property being that you are in MEXICO. Pools were amazing- They don’t keep the Jacuzzi’s warm, they were all cold water. On Vacation we all love a warm jacuzzi to relax in. The Beach club shuttle is convenient but need to have more consistent shuttle times. It’s not as often as they advertise online. Overall- A Wonderful experience. :)
10
Craig
22 ago 2024
·
Se alojó 4 noches
Location was beautiful, staff was extremely Efficient. Juan the entertainer was always excited to get games going at the beach, Adela lead yoga and helped out guests any time she could. Shuttles to the beach club every 15 minutes, food was amazing. Over all 10/10, and we made friends there. Highly recommend.
Location was beautiful, staff was extremely Efficient. Juan the entertainer was always excited to get games going at the beach, Adela lead yoga and helped out guests any time she could. Shuttles to the beach club every 15 minutes, food was amazing. Over all 10/10, and we made friends there. Highly recommend.
10
Tevin
19 ago 2024
·
Se alojó 5 noches
Amazing service. Quiet during sleeping hours. The beach club also has amazing service and is included in the all inclusive. The excursions were safe and well coordinated. They even provide transportation for you to and from. Cab service is available if you want to stay at the beach longer or venture out into the city for other dinning options. Highly recommend. This is a brand new property as well. Rooms were amazing. We got the swim out room and the water was not too cold or too hot. 10 out of 10 experience.
Amazing service. Quiet during sleeping hours. The beach club also has amazing service and is included in the all inclusive. The excursions were safe and well coordinated. They even provide transportation for you to and from. Cab service is available if you want to stay at the beach longer or venture out into the city for other dinning options. Highly recommend. This is a brand new property as well. Rooms were amazing. We got the swim out room and the water was not too cold or too hot. 10 out of 10 experience.
10
Charles
12 jun 2025
·
Se alojó 5 noches
Great service and clean hotel with plenty of shows at night. Food was well above average with no wait at restaurants.
Great service and clean hotel with plenty of shows at night. Food was well above average with no wait at restaurants.
2
sofia palmero
10 nov 2024
·
Se alojó 2 noches
Tuvimos una cucaracha en el cuarto, no nos cambiaron las toallas y no había pistola de pelo
Tuvimos una cucaracha en el cuarto, no nos cambiaron las toallas y no había pistola de pelo
10
Johayna
4 ago 2025
·
Se alojó 7 noches
Excellent hotel. Beautiful rooms, fantastic staff and service. Not too busy, felt like a private resort. Staff was attentive, drinks and food of a much higher quality. Lovely spa too. Only comment is that the gym is too warm and the AC wasn’t strong enough there. Made it difficult to use.
Excellent hotel. Beautiful rooms, fantastic staff and service. Not too busy, felt like a private resort. Staff was attentive, drinks and food of a much higher quality. Lovely spa too. Only comment is that the gym is too warm and the AC wasn’t strong enough there. Made it difficult to use.
10
Michael
18 ene 2025
·
Se alojó 7 noches
vip treatment excellent. earlier access to gym would be better, premium alcohol available at all bars including room service.
vip treatment excellent. earlier access to gym would be better, premium alcohol available at all bars including room service.
10
Tommy
18 may 2025
·
Se alojó 6 noches
A more boutique take in resort: multiple small pools, great restaurants and buffets, incredible service. The ambiance is quite different than its sisters-resort Secrets Maroma and Akumal that are on the beach, with a more jungle flair. Important to know, the beach is accessible at the amazing beach club but you have to take a 15-20min shuttle to reach it (it's totally worth going).
A more boutique take in resort: multiple small pools, great restaurants and buffets, incredible service. The ambiance is quite different than its sisters-resort Secrets Maroma and Akumal that are on the beach, with a more jungle flair. Important to know, the beach is accessible at the amazing beach club but you have to take a 15-20min shuttle to reach it (it's totally worth going).
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza en general recibe elogios en las habitaciones y las zonas comunes. Sin embargo, varias reseñas mencionan insectos (hormigas o cucarachas), áreas de piscina ocasionalmente sucias y problemas de mantenimiento como fugas u obstrucciones.
Reseñas de huéspedes relacionadas
10
Glenn
11 nov 2025
·
Se alojó 3 noches
Room was spotless
Room was spotless
10
ALASDAIR
13 feb 2026
·
Se alojó 7 noches
We had a fantastic stay at Secrets Tulum Resort. The resort was spotless, and the cleaning staff did an exceptional job throughout our visit. Frida, our wonderful concierge, truly made our stay extra special — she went above and beyond to ensure we had an amazing time. Every staff member we encountered was incredibly friendly and welcoming. The amenities were excellent, especially the gym and the variety of pools. We also really appreciated the shuttle service to the sister beach resort, which gave us the opportunity to enjoy the beach as well. We would highly recommend Secrets Tulum Resort.
We had a fantastic stay at Secrets Tulum Resort. The resort was spotless, and the cleaning staff did an exceptional job throughout our visit. Frida, our wonderful concierge, truly made our stay extra special — she went above and beyond to ensure we had an amazing time. Every staff member we encountered was incredibly friendly and welcoming. The amenities were excellent, especially the gym and the variety of pools. We also really appreciated the shuttle service to the sister beach resort, which gave us the opportunity to enjoy the beach as well. We would highly recommend Secrets Tulum Resort.
2
Kenisha
19 jun 2024
·
Se alojó 3 noches
It rained and water was leaking through the ceilings, staff wasn’t answering the phones. Then while my husband and I are getting food a roach crawled up on the counter top. We told the front desk about all the issues and ask what they were willing to make the experience better. A man and the front desk Kevin told us to write a review and was rude. Asked to talk to the manager plenty of times and no one wanted to talk to us. Overall experience was terrible and I’m disappointed at secrets because they hold great standards, but this was by far the worst trip ever! For the price I paid and the staff wasn’t willing to make any accommodations. I even showed the picture to the front desk of the roach and still nothing. I don’t live like that at home. I wouldn’t never recommend this property to a homeless person!
It rained and water was leaking through the ceilings, staff wasn’t answering the phones. Then while my husband and I are getting food a roach crawled up on the counter top. We told the front desk about all the issues and ask what they were willing to make the experience better. A man and the front desk Kevin told us to write a review and was rude. Asked to talk to the manager plenty of times and no one wanted to talk to us. Overall experience was terrible and I’m disappointed at secrets because they hold great standards, but this was by far the worst trip ever! For the price I paid and the staff wasn’t willing to make any accommodations. I even showed the picture to the front desk of the roach and still nothing. I don’t live like that at home. I wouldn’t never recommend this property to a homeless person!
2
Quasha
12 nov 2025
·
Se alojó 2 noches
Hotel booking was misleading. I book 11/6-11/10 what I thought was the main resort for my 35th bday upon arriving I was told that I would be staying on the beach side of the hotel which was about a 20 mins shuttle ride, I explained I was a solo traveler and would prefer staying at the main hotel where it is lit and filled with people. They refused to move me. Concierge stated that no other rooms were available. I took the shuttle that they provided to the off site beach location. It was small and unpleasant looking. However, I tried making the best of it. I was told that room service stops at 10pm when online it stated that service would be available 24 hours, also The restaurants on the beach side of the resort closed at 6 PM, so you had to shuttle back to the main resort to eat if you wanted the all inclusive, The last shuttle to and from the resorts are at 10:30 PM, For me was an issue because it was my birthday and I did not want to be back in the hotel by 10:30 PM at an all inclusive resort. The icing on the cake is, upon return home I have been bitten by bedbugs all over my lower body and buttocks. Room 6020 At the BEACH CLUB looks a basement apartment.It was nothing luxurious about it, nothing like the photos advertised. The icing on the cake is the room has a BED INFESTATION and I asked to be moved, nothing available. I was bitten by bed bugs all over my back legs and buttocks. I threw out my entire suitcase. I am currently waiting on a response from the resort.
Hotel booking was misleading. I book 11/6-11/10 what I thought was the main resort for my 35th bday upon arriving I was told that I would be staying on the beach side of the hotel which was about a 20 mins shuttle ride, I explained I was a solo traveler and would prefer staying at the main hotel where it is lit and filled with people. They refused to move me. Concierge stated that no other rooms were available. I took the shuttle that they provided to the off site beach location. It was small and unpleasant looking. However, I tried making the best of it. I was told that room service stops at 10pm when online it stated that service would be available 24 hours, also The restaurants on the beach side of the resort closed at 6 PM, so you had to shuttle back to the main resort to eat if you wanted the all inclusive, The last shuttle to and from the resorts are at 10:30 PM, For me was an issue because it was my birthday and I did not want to be back in the hotel by 10:30 PM at an all inclusive resort. The icing on the cake is, upon return home I have been bitten by bedbugs all over my lower body and buttocks. Room 6020 At the BEACH CLUB looks a basement apartment.It was nothing luxurious about it, nothing like the photos advertised. The icing on the cake is the room has a BED INFESTATION and I asked to be moved, nothing available. I was bitten by bed bugs all over my back legs and buttocks. I threw out my entire suitcase. I am currently waiting on a response from the resort.
2
Brittney
29 nov 2025
·
Se alojó 5 noches
Boy where do I start? We checked out yesterday from a 5 night stay and I’d compare our experience of that to a Holiday Inn. It’s shocking because Secrets in the DR was beyond amazing. Upon check in we were pitched the “not a timeshare” presentation. We felt so extremely pressured after saying no multiple times. When we got to the room we unplugged the phone to avoid calls about the breakfast we were forced to book. This is relevant later. Day 1: TV remote not working, safe broken, no robes or iron in the room, wine cooler leaking. They gave us a new remote and sent someone to fix the safe. Was told they’d get robes and an iron sent that never came. Day 2: the hotel took nearly a day to navigate. Everything building is designed as a circle so if you make a wrong turn you have to walk all the way around. When walking to breakfast a completely different man from the one that booked the presentation stopped us, asked if we were “insert name here”. We responded yes. He asked why we didn’t come to the presentation and then after we told him we didn’t want to go he SCOLDED us about “wasting his teams time and spot for someone at the breakfast”.. mind you every single person that came in was pitched the breakfast experience. Day 3: wasn’t until day 3 our butler slid a note under the door with his info if we needed anything. Day 3 was also the day a ROACH was inside the hair dryer, and I didn’t realize this until after I used it. Then ants were covering the one sink. At this p
Boy where do I start? We checked out yesterday from a 5 night stay and I’d compare our experience of that to a Holiday Inn. It’s shocking because Secrets in the DR was beyond amazing. Upon check in we were pitched the “not a timeshare” presentation. We felt so extremely pressured after saying no multiple times. When we got to the room we unplugged the phone to avoid calls about the breakfast we were forced to book. This is relevant later. Day 1: TV remote not working, safe broken, no robes or iron in the room, wine cooler leaking. They gave us a new remote and sent someone to fix the safe. Was told they’d get robes and an iron sent that never came. Day 2: the hotel took nearly a day to navigate. Everything building is designed as a circle so if you make a wrong turn you have to walk all the way around. When walking to breakfast a completely different man from the one that booked the presentation stopped us, asked if we were “insert name here”. We responded yes. He asked why we didn’t come to the presentation and then after we told him we didn’t want to go he SCOLDED us about “wasting his teams time and spot for someone at the breakfast”.. mind you every single person that came in was pitched the breakfast experience. Day 3: wasn’t until day 3 our butler slid a note under the door with his info if we needed anything. Day 3 was also the day a ROACH was inside the hair dryer, and I didn’t realize this until after I used it. Then ants were covering the one sink. At this p
8
Titik
14 oct 2025
·
Se alojó 4 noches
Super nice staff, especially Ariana and Sam,Lisbeth the concierge ,Micaela that serve my fav drinks..almost everyone is nice. Only one thing, the pool in the beach club was a little bit dirty and small,
Super nice staff, especially Ariana and Sam,Lisbeth the concierge ,Micaela that serve my fav drinks..almost everyone is nice. Only one thing, the pool in the beach club was a little bit dirty and small,
10
STEFFANY
27 jun 2025
·
Se alojó 5 noches
Las albercas están un poco sucias
Las albercas están un poco sucias
10
Ahmid
28 ago 2025
·
Se alojó 4 noches
I absolutely loved my stay at Secrets Tulum. The property was incredibly clean at all times throughout the day and night, the staff was beyond nice and accommodating, and the service was amazing. I would certainly recommend this resort!
I absolutely loved my stay at Secrets Tulum. The property was incredibly clean at all times throughout the day and night, the staff was beyond nice and accommodating, and the service was amazing. I would certainly recommend this resort!
10
Tiasjia Ravin Nimoy
19 jun 2025
·
Se alojó 4 noches
Great property. Clean and modern. Staff were incredibly attentive and kind! I cart wait to visit again!
Great property. Clean and modern. Staff were incredibly attentive and kind! I cart wait to visit again!
2
chinelle
1 nov 2025
·
Se alojó 3 noches
Food was terrible and room was not clean. Shower clogged, staff use bare hands touching food.
Food was terrible and room was not clean. Shower clogged, staff use bare hands touching food.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son modernas y, a menudo, espaciosas, y muchos huéspedes disfrutan de las opciones con acceso directo a la piscina y la distribución tranquila. Los problemas recurrentes incluyen problemas de mantenimiento (fugas, aire acondicionado o accesorios defectuosos), humedad u olor a moho ocasional, y algo de ruido cerca de ciertos lugares.
Reseñas de huéspedes relacionadas
4
Gerardo
22 abr 2025
·
Se alojó 4 noches
Horrible experience. We were at one room two nights with the aC making awful noises. One day the vent fell from the ceiling. Thankfully our next few nights they switched us to another room where it was better. Their resolution to the consumer was poor.
Horrible experience. We were at one room two nights with the aC making awful noises. One day the vent fell from the ceiling. Thankfully our next few nights they switched us to another room where it was better. Their resolution to the consumer was poor.
8
Jennifer
31 dic 2024
·
Se alojó 3 noches
The rooms were damp and smelled mildew. Was preferred status, however, was not shared all of the preferred amenities. Finding your way around the property was problematic. No map was provided. The staff didn't seem like they were overly happy to have jobs. The traveling back-and-forth to the beach was challenging given the traffic. The resort can't do anything about that, need to be very clear about the transport back-and-forth being time consuming.
The rooms were damp and smelled mildew. Was preferred status, however, was not shared all of the preferred amenities. Finding your way around the property was problematic. No map was provided. The staff didn't seem like they were overly happy to have jobs. The traveling back-and-forth to the beach was challenging given the traffic. The resort can't do anything about that, need to be very clear about the transport back-and-forth being time consuming.
10
Denise
14 sept 2025
·
Se alojó 1 noche
Amazing pool in my room,very quiet and great food.
Amazing pool in my room,very quiet and great food.
10
Sondre Tungodden
25 ene 2026
·
Se alojó 7 noches
Amazing stay at a great hotel. The room was spacious, the bed was large and great, and the cleaning personell were very thorough. The Rosewater restaurant had tasty food, and very pleasant staff that made our mornings perfect. Everyone on the staff at Casa Zamna were great. The guys at the beach making our stay filled with good energy, while the front desk helped us with everything we needed. Cristian, Pablo, Fernando, Manuel, Benigno, Sergio, Salvador, Louis - everyone contributed greatly to our stay being something we'll cherish forever. We hope to be back one day!
Amazing stay at a great hotel. The room was spacious, the bed was large and great, and the cleaning personell were very thorough. The Rosewater restaurant had tasty food, and very pleasant staff that made our mornings perfect. Everyone on the staff at Casa Zamna were great. The guys at the beach making our stay filled with good energy, while the front desk helped us with everything we needed. Cristian, Pablo, Fernando, Manuel, Benigno, Sergio, Salvador, Louis - everyone contributed greatly to our stay being something we'll cherish forever. We hope to be back one day!
8
Adam
13 ene 2025
·
Se alojó 2 noches
The property is very large. The layout can get confusing trying to find restaurants and pools and bars. The room itself was excellent. Large bathroom/shower area, great views. We were never advised of the app, to know what was open for food choices and times of availability and menus and such, that would have been nice to have been told at check-in (especially since we stayed at preferred tower). The beach club was a nice area as well. Nice to be able to take the shuttle back and forth and get some beach time. May look at staying at that end next time. Overall, a nice stay for a couple of nights. Always enjoy Secrets and the group of hotels they belong to.
The property is very large. The layout can get confusing trying to find restaurants and pools and bars. The room itself was excellent. Large bathroom/shower area, great views. We were never advised of the app, to know what was open for food choices and times of availability and menus and such, that would have been nice to have been told at check-in (especially since we stayed at preferred tower). The beach club was a nice area as well. Nice to be able to take the shuttle back and forth and get some beach time. May look at staying at that end next time. Overall, a nice stay for a couple of nights. Always enjoy Secrets and the group of hotels they belong to.
10
Rachaal
7 oct 2025
·
Se alojó 2 noches
The room was beautiful
The room was beautiful
10
Jill
3 nov 2024
·
Se alojó 1 noche
Rooms are beautiful and spacious. The property is set-up in a way that's very unique. They incorporate the feel of Tulum with boho chic decor. Loved the stay.
Rooms are beautiful and spacious. The property is set-up in a way that's very unique. They incorporate the feel of Tulum with boho chic decor. Loved the stay.
6
Kyung Eun
2 dic 2024
·
Se alojó 6 noches
Despite being a luxury resort that opened in 2023, it is plagued with numerous issues, such as malfunctioning facilities. For instance, the shower leaks, the housekeeping switch is broken, and the temperature control fluctuates unpredictably. The dining experience was also underwhelming. While the resort boasts eight dining options, two are located at the beach club and one is exclusive to Preferred Club members, leaving only three restaurants available for dinner. As a result, guests staying for more than three days may find themselves dining at subpar restaurants at least once. Moreover, the resort is located a considerable distance from the beach. While a complimentary shuttle service is provided, the round trip takes approximately 40 minutes, which some guests may find inconvenient. Additionally, the resort is set within a jungle environment, leading to a high presence of mosquitoes. The excessive sand scattered throughout the property also makes walking uncomfortable.
Despite being a luxury resort that opened in 2023, it is plagued with numerous issues, such as malfunctioning facilities. For instance, the shower leaks, the housekeeping switch is broken, and the temperature control fluctuates unpredictably. The dining experience was also underwhelming. While the resort boasts eight dining options, two are located at the beach club and one is exclusive to Preferred Club members, leaving only three restaurants available for dinner. As a result, guests staying for more than three days may find themselves dining at subpar restaurants at least once. Moreover, the resort is located a considerable distance from the beach. While a complimentary shuttle service is provided, the round trip takes approximately 40 minutes, which some guests may find inconvenient. Additionally, the resort is set within a jungle environment, leading to a high presence of mosquitoes. The excessive sand scattered throughout the property also makes walking uncomfortable.
10
Jessica
15 sept 2025
·
Se alojó 2 noches
This property was amazing. The staff are all very friendly and kind, always happy to help. The swim out was definitely worth it. Food at Grotto was good. The downside was the numbers on the elevators were confusing and made it difficult to get around, the beach club is not on site so we didn’t get to go but we plan to go back
This property was amazing. The staff are all very friendly and kind, always happy to help. The swim out was definitely worth it. Food at Grotto was good. The downside was the numbers on the elevators were confusing and made it difficult to get around, the beach club is not on site so we didn’t get to go but we plan to go back
2
Brittney
29 nov 2025
·
Se alojó 5 noches
Boy where do I start? We checked out yesterday from a 5 night stay and I’d compare our experience of that to a Holiday Inn. It’s shocking because Secrets in the DR was beyond amazing. Upon check in we were pitched the “not a timeshare” presentation. We felt so extremely pressured after saying no multiple times. When we got to the room we unplugged the phone to avoid calls about the breakfast we were forced to book. This is relevant later. Day 1: TV remote not working, safe broken, no robes or iron in the room, wine cooler leaking. They gave us a new remote and sent someone to fix the safe. Was told they’d get robes and an iron sent that never came. Day 2: the hotel took nearly a day to navigate. Everything building is designed as a circle so if you make a wrong turn you have to walk all the way around. When walking to breakfast a completely different man from the one that booked the presentation stopped us, asked if we were “insert name here”. We responded yes. He asked why we didn’t come to the presentation and then after we told him we didn’t want to go he SCOLDED us about “wasting his teams time and spot for someone at the breakfast”.. mind you every single person that came in was pitched the breakfast experience. Day 3: wasn’t until day 3 our butler slid a note under the door with his info if we needed anything. Day 3 was also the day a ROACH was inside the hair dryer, and I didn’t realize this until after I used it. Then ants were covering the one sink. At this p
Boy where do I start? We checked out yesterday from a 5 night stay and I’d compare our experience of that to a Holiday Inn. It’s shocking because Secrets in the DR was beyond amazing. Upon check in we were pitched the “not a timeshare” presentation. We felt so extremely pressured after saying no multiple times. When we got to the room we unplugged the phone to avoid calls about the breakfast we were forced to book. This is relevant later. Day 1: TV remote not working, safe broken, no robes or iron in the room, wine cooler leaking. They gave us a new remote and sent someone to fix the safe. Was told they’d get robes and an iron sent that never came. Day 2: the hotel took nearly a day to navigate. Everything building is designed as a circle so if you make a wrong turn you have to walk all the way around. When walking to breakfast a completely different man from the one that booked the presentation stopped us, asked if we were “insert name here”. We responded yes. He asked why we didn’t come to the presentation and then after we told him we didn’t want to go he SCOLDED us about “wasting his teams time and spot for someone at the breakfast”.. mind you every single person that came in was pitched the breakfast experience. Day 3: wasn’t until day 3 our butler slid a note under the door with his info if we needed anything. Day 3 was also the day a ROACH was inside the hair dryer, and I didn’t realize this until after I used it. Then ants were covering the one sink. At this p
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
Muchas reseñas destacan un personal genuinamente amable y atento, y conserjes destacados que se encargan de los detalles. Sin embargo, las quejas recurrentes mencionan ofertas de membresía insistentes, un servicio inconsistente o lento y problemas ocasionales para resolver problemas o cumplir con los beneficios anunciados.
Reseñas de huéspedes relacionadas
2
Tiffany
12 ago 2025
·
Se alojó 1 noche
The Expedia gold status is supposed to get you a $200 resort credit and a free spa service. The hotel ended up saying that it’s not a $200 credit. It’s $40 coupons that you can use one at a time only on two specific services. It was really annoying that they didn’t honor the package as written. It’s a very nice hotel but it felt very cheap and they were very deceptive. They’d say one thing and do another - nothing like being gaslit on vacation. There are two parts of the hotel. I recommend the Casa Omni room types because those are the ones on the beach. The other rooms are located at the main property which is about 10 to 15 minutes. Drive away from the beach.
The Expedia gold status is supposed to get you a $200 resort credit and a free spa service. The hotel ended up saying that it’s not a $200 credit. It’s $40 coupons that you can use one at a time only on two specific services. It was really annoying that they didn’t honor the package as written. It’s a very nice hotel but it felt very cheap and they were very deceptive. They’d say one thing and do another - nothing like being gaslit on vacation. There are two parts of the hotel. I recommend the Casa Omni room types because those are the ones on the beach. The other rooms are located at the main property which is about 10 to 15 minutes. Drive away from the beach.
10
ALASDAIR
13 feb 2026
·
Se alojó 7 noches
We had a fantastic stay at Secrets Tulum Resort. The resort was spotless, and the cleaning staff did an exceptional job throughout our visit. Frida, our wonderful concierge, truly made our stay extra special — she went above and beyond to ensure we had an amazing time. Every staff member we encountered was incredibly friendly and welcoming. The amenities were excellent, especially the gym and the variety of pools. We also really appreciated the shuttle service to the sister beach resort, which gave us the opportunity to enjoy the beach as well. We would highly recommend Secrets Tulum Resort.
We had a fantastic stay at Secrets Tulum Resort. The resort was spotless, and the cleaning staff did an exceptional job throughout our visit. Frida, our wonderful concierge, truly made our stay extra special — she went above and beyond to ensure we had an amazing time. Every staff member we encountered was incredibly friendly and welcoming. The amenities were excellent, especially the gym and the variety of pools. We also really appreciated the shuttle service to the sister beach resort, which gave us the opportunity to enjoy the beach as well. We would highly recommend Secrets Tulum Resort.
6
Jonathan
17 feb 2025
·
Se alojó 4 noches
Overall property was good. Concierge service was severely lacking. Staff Overall was good but Concierge was not attentive at all or worth it
Overall property was good. Concierge service was severely lacking. Staff Overall was good but Concierge was not attentive at all or worth it
2
Brittney
29 nov 2025
·
Se alojó 5 noches
Boy where do I start? We checked out yesterday from a 5 night stay and I’d compare our experience of that to a Holiday Inn. It’s shocking because Secrets in the DR was beyond amazing. Upon check in we were pitched the “not a timeshare” presentation. We felt so extremely pressured after saying no multiple times. When we got to the room we unplugged the phone to avoid calls about the breakfast we were forced to book. This is relevant later. Day 1: TV remote not working, safe broken, no robes or iron in the room, wine cooler leaking. They gave us a new remote and sent someone to fix the safe. Was told they’d get robes and an iron sent that never came. Day 2: the hotel took nearly a day to navigate. Everything building is designed as a circle so if you make a wrong turn you have to walk all the way around. When walking to breakfast a completely different man from the one that booked the presentation stopped us, asked if we were “insert name here”. We responded yes. He asked why we didn’t come to the presentation and then after we told him we didn’t want to go he SCOLDED us about “wasting his teams time and spot for someone at the breakfast”.. mind you every single person that came in was pitched the breakfast experience. Day 3: wasn’t until day 3 our butler slid a note under the door with his info if we needed anything. Day 3 was also the day a ROACH was inside the hair dryer, and I didn’t realize this until after I used it. Then ants were covering the one sink. At this p
Boy where do I start? We checked out yesterday from a 5 night stay and I’d compare our experience of that to a Holiday Inn. It’s shocking because Secrets in the DR was beyond amazing. Upon check in we were pitched the “not a timeshare” presentation. We felt so extremely pressured after saying no multiple times. When we got to the room we unplugged the phone to avoid calls about the breakfast we were forced to book. This is relevant later. Day 1: TV remote not working, safe broken, no robes or iron in the room, wine cooler leaking. They gave us a new remote and sent someone to fix the safe. Was told they’d get robes and an iron sent that never came. Day 2: the hotel took nearly a day to navigate. Everything building is designed as a circle so if you make a wrong turn you have to walk all the way around. When walking to breakfast a completely different man from the one that booked the presentation stopped us, asked if we were “insert name here”. We responded yes. He asked why we didn’t come to the presentation and then after we told him we didn’t want to go he SCOLDED us about “wasting his teams time and spot for someone at the breakfast”.. mind you every single person that came in was pitched the breakfast experience. Day 3: wasn’t until day 3 our butler slid a note under the door with his info if we needed anything. Day 3 was also the day a ROACH was inside the hair dryer, and I didn’t realize this until after I used it. Then ants were covering the one sink. At this p
6
Fradi
19 nov 2024
·
Se alojó 3 noches
This recent weekend trip provided a wonderful experience at a beautiful hotel known for its modern and comfortable rooms, with various appealing amenities. The hotel offers a serene atmosphere, making it an ideal getaway for relaxation. However, there are opportunities for improvement in the hotel's three restaurants, particularly at Olio, which specializes in Mediterranean cuisine. The food was not good at all. You can tell we were being served frozen food in a few areas. We expected fresh food. The bars and the drinks were always very watered down. Beware of pushy salespeople upon checking in who try to whisk you away for a 90-minute trip to their sister's location. This was very irritating, as we were hungry and tired from our long trip. They wanted us to make a decision right there and then. This was not a pleasant check-in experience. The service in a handful of areas was prolonged. The hotel has nine pools and a well-regarded spa. The beach club is nice but they need more staff in the bar and lunch area. The hotel is in Aldea Zama, an area that allows for pleasant walking trips to nearby boutique coffee shops and local restaurants.
This recent weekend trip provided a wonderful experience at a beautiful hotel known for its modern and comfortable rooms, with various appealing amenities. The hotel offers a serene atmosphere, making it an ideal getaway for relaxation. However, there are opportunities for improvement in the hotel's three restaurants, particularly at Olio, which specializes in Mediterranean cuisine. The food was not good at all. You can tell we were being served frozen food in a few areas. We expected fresh food. The bars and the drinks were always very watered down. Beware of pushy salespeople upon checking in who try to whisk you away for a 90-minute trip to their sister's location. This was very irritating, as we were hungry and tired from our long trip. They wanted us to make a decision right there and then. This was not a pleasant check-in experience. The service in a handful of areas was prolonged. The hotel has nine pools and a well-regarded spa. The beach club is nice but they need more staff in the bar and lunch area. The hotel is in Aldea Zama, an area that allows for pleasant walking trips to nearby boutique coffee shops and local restaurants.
10
forest
1 jul 2025
·
Se alojó 2 noches
Upon check in, we had a minor issue with our room not being ready on time. I did ask to speak to the manager on duty. The hotel manager Kevin was very accommodating and even offered us a special dinner to make up for the late check in. Gabriel, Our room concierge was also great. He was very attentive, helpful and went above and beyond to attend to all of our needs. He planned a romantic dinner for us to celebrate our anniversary. Lucia the manager at olio - was great. She made sure our experience was perfect. You can tell these guys enjoy what they do and take it seriously. I also want to give thanks to Estela at the front desk, Jeremias at preferred lobby bar. I highly recommend this resort. It’s relaxing, luxurious and the customer service is top notch.
Upon check in, we had a minor issue with our room not being ready on time. I did ask to speak to the manager on duty. The hotel manager Kevin was very accommodating and even offered us a special dinner to make up for the late check in. Gabriel, Our room concierge was also great. He was very attentive, helpful and went above and beyond to attend to all of our needs. He planned a romantic dinner for us to celebrate our anniversary. Lucia the manager at olio - was great. She made sure our experience was perfect. You can tell these guys enjoy what they do and take it seriously. I also want to give thanks to Estela at the front desk, Jeremias at preferred lobby bar. I highly recommend this resort. It’s relaxing, luxurious and the customer service is top notch.
8
Niousha
22 oct 2025
·
Se alojó 3 noches
Beautiful resort with excellent location and amenities, but inconsistent service. The resort’s location and design are stunning, and the beach club offers great accessibility, entertainment, and cleanliness. However, several service experiences fell short of expectations. At the Preferred Club, we waited nearly an hour for our order before being told it couldn’t be fulfilled and were asked to go to the restaurant instead. On another occasion, a staff member declined to make drinks he had just served to nearby guests, which felt unprofessional. While relaxing at the beach, a server asked us to relocate or purchase an expensive bottle despite our Preferred Club status. We eventually left, which was disappointing since the Preferred upgrade is meant to ensure comfort and service consistency. That said, many team members were kind and accommodating, and some went above and beyond. The beach club menu is limited, but the main resort offered more dining options, which we enjoyed on our final night. Overall, Secrets Tulum is a beautiful property with great amenities and atmosphere. With more consistent staff training and attention to guest experience, it could easily be a five-star stay.
Beautiful resort with excellent location and amenities, but inconsistent service. The resort’s location and design are stunning, and the beach club offers great accessibility, entertainment, and cleanliness. However, several service experiences fell short of expectations. At the Preferred Club, we waited nearly an hour for our order before being told it couldn’t be fulfilled and were asked to go to the restaurant instead. On another occasion, a staff member declined to make drinks he had just served to nearby guests, which felt unprofessional. While relaxing at the beach, a server asked us to relocate or purchase an expensive bottle despite our Preferred Club status. We eventually left, which was disappointing since the Preferred upgrade is meant to ensure comfort and service consistency. That said, many team members were kind and accommodating, and some went above and beyond. The beach club menu is limited, but the main resort offered more dining options, which we enjoyed on our final night. Overall, Secrets Tulum is a beautiful property with great amenities and atmosphere. With more consistent staff training and attention to guest experience, it could easily be a five-star stay.
4
Andreas
13 ene 2025
·
Se alojó 5 noches
I recently stayed at Secrets Tulum, and it turned out to be the most disastrous resort experience I’ve ever had. On the very first night, I received an electric shock because the cables behind the lamp’s wall plate weren’t insulated. Although they sent an engineer to fix the problem, the harm was already done—I was deeply unsettled by the incident. The concierge, Fernando, attempted to provide a few concessions, such as a hydrotherapy spa session and a romantic breakfast for my girlfriend and me. However, when we called the next day to confirm our spa appointment, our names weren’t even on the list—apparently, nobody had informed the spa staff. To make matters worse, the promised romantic breakfast was never delivered. We also celebrated New Year’s Eve there and paid $250 for a table with champagne, but when the night came, our table had already been given to someone else. It took them over 45 minutes to locate an alternative table, and we ended up far from the preferred section we had originally paid for. In addition to these issues, the customer service was appalling. The wait times at the restaurants averaged between 45 and 60 minutes, which was especially infuriating considering this is supposed to be a Secrets property. After experiencing all these problems, I can safely say I absolutely would not recommend Secrets Tulum.
I recently stayed at Secrets Tulum, and it turned out to be the most disastrous resort experience I’ve ever had. On the very first night, I received an electric shock because the cables behind the lamp’s wall plate weren’t insulated. Although they sent an engineer to fix the problem, the harm was already done—I was deeply unsettled by the incident. The concierge, Fernando, attempted to provide a few concessions, such as a hydrotherapy spa session and a romantic breakfast for my girlfriend and me. However, when we called the next day to confirm our spa appointment, our names weren’t even on the list—apparently, nobody had informed the spa staff. To make matters worse, the promised romantic breakfast was never delivered. We also celebrated New Year’s Eve there and paid $250 for a table with champagne, but when the night came, our table had already been given to someone else. It took them over 45 minutes to locate an alternative table, and we ended up far from the preferred section we had originally paid for. In addition to these issues, the customer service was appalling. The wait times at the restaurants averaged between 45 and 60 minutes, which was especially infuriating considering this is supposed to be a Secrets property. After experiencing all these problems, I can safely say I absolutely would not recommend Secrets Tulum.
10
Sergio Moises Cedillo
25 ago 2024
·
Se alojó 7 noches
We recently stayed at Secrets Tulum and had an incredible experience from start to finish. The staff was exceptional—always kind, attentive, and genuinely warm. We understand it’s their job to provide great service, but the people here truly go above and beyond, making us feel welcomed and valued throughout our stay. The dining options were fantastic, with a great variety of healthy and fresh food available, especially at the buffet. It was clear that a lot of thought goes into the quality of the meals, which we really appreciated. The facilities were another highlight. Everything was new, very clean, and modern, contributing to the overall relaxing atmosphere of the hotel. We also loved how calm and peaceful the environment was—perfect for a restful getaway. It’s clear that this isn’t a place for parties and chaos, but rather for those looking to unwind and enjoy a pleasant, tranquil stay. Overall, we couldn’t be happier with our time at Secrets Tulum and would highly recommend it to anyone seeking a serene and enjoyable vacation.
We recently stayed at Secrets Tulum and had an incredible experience from start to finish. The staff was exceptional—always kind, attentive, and genuinely warm. We understand it’s their job to provide great service, but the people here truly go above and beyond, making us feel welcomed and valued throughout our stay. The dining options were fantastic, with a great variety of healthy and fresh food available, especially at the buffet. It was clear that a lot of thought goes into the quality of the meals, which we really appreciated. The facilities were another highlight. Everything was new, very clean, and modern, contributing to the overall relaxing atmosphere of the hotel. We also loved how calm and peaceful the environment was—perfect for a restful getaway. It’s clear that this isn’t a place for parties and chaos, but rather for those looking to unwind and enjoy a pleasant, tranquil stay. Overall, we couldn’t be happier with our time at Secrets Tulum and would highly recommend it to anyone seeking a serene and enjoyable vacation.
10
John
8 nov 2025
·
Se alojó 8 noches
We had an amazing stay! From the moment we walked in to the moment we left , the staff was excellent. Aldair our concierge and Reyes went above and beyond for us and made our experience one we will not forget .
We had an amazing stay! From the moment we walked in to the moment we left , the staff was excellent. Aldair our concierge and Reyes went above and beyond for us and made our experience one we will not forget .
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicado en un entorno selvático en la ciudad, no frente a la playa; el acceso a la playa es a través de un servicio de transporte de 15 a 30 minutos hasta el club de playa del hotel. A algunos les gusta la zona tranquila y accesible a pie, mientras que otros consideran que los horarios y el horario limitado del transporte son inconvenientes.
Reseñas de huéspedes relacionadas
10
HIMJA
13 may 2025
·
Se alojó 5 noches
Vlose to beach and tulum strip but in the jungle. Quiet retreat. Excellent services.
Vlose to beach and tulum strip but in the jungle. Quiet retreat. Excellent services.
10
Jessica
15 sept 2025
·
Se alojó 2 noches
This property was amazing. The staff are all very friendly and kind, always happy to help. The swim out was definitely worth it. Food at Grotto was good. The downside was the numbers on the elevators were confusing and made it difficult to get around, the beach club is not on site so we didn’t get to go but we plan to go back
This property was amazing. The staff are all very friendly and kind, always happy to help. The swim out was definitely worth it. Food at Grotto was good. The downside was the numbers on the elevators were confusing and made it difficult to get around, the beach club is not on site so we didn’t get to go but we plan to go back
10
Leonard
29 ago 2025
·
Se alojó 3 noches
Great location
Great location
8
Stacy
11 may 2024
·
Se alojó 3 noches
This resort is a liability for the entire Secrets brand as their service is far below the company's standard. In a yr this will be the perfect resort, but until then stay away or visit and email corporate about your experience so they can clean house. However, this property is also very promising. We absolutely loved the room, location and while we also enjoyed the main restaurants, the casual eateries are another story. The buffet was lackluster at best, as the variety is lacking and repetitive. The lack of a mexican restaurant was also noted. The room was fabulous, but the lack of a privacy rope curtain in double rooms is regretful, as the 1st thing you can see when walking in your room, is your roommate showering. The beach club is amazing, but the food here is just like the buffet....lack of variety. For some reason the gift shop is still not completed..6 months later, so If you need sunscreen, or anything else, you have to walk to the go-mart 1 block away. I also never received a room upgrade as I am a VIP member, and when asked they said "You current room is better, as it is a swim-up and the upgrade is a preperfered tropical". Glad you like to make decisions for your guest, but I can make my own decisions. In the end, I kept my room, with a promise of preferred club amenities, which meant nothing, cause I never received a bag, butler or prefered service, just pool use. In conclusion, it's a good resort, but it's NOT a Secrets resort that most of us know and love.
This resort is a liability for the entire Secrets brand as their service is far below the company's standard. In a yr this will be the perfect resort, but until then stay away or visit and email corporate about your experience so they can clean house. However, this property is also very promising. We absolutely loved the room, location and while we also enjoyed the main restaurants, the casual eateries are another story. The buffet was lackluster at best, as the variety is lacking and repetitive. The lack of a mexican restaurant was also noted. The room was fabulous, but the lack of a privacy rope curtain in double rooms is regretful, as the 1st thing you can see when walking in your room, is your roommate showering. The beach club is amazing, but the food here is just like the buffet....lack of variety. For some reason the gift shop is still not completed..6 months later, so If you need sunscreen, or anything else, you have to walk to the go-mart 1 block away. I also never received a room upgrade as I am a VIP member, and when asked they said "You current room is better, as it is a swim-up and the upgrade is a preperfered tropical". Glad you like to make decisions for your guest, but I can make my own decisions. In the end, I kept my room, with a promise of preferred club amenities, which meant nothing, cause I never received a bag, butler or prefered service, just pool use. In conclusion, it's a good resort, but it's NOT a Secrets resort that most of us know and love.
10
Andi
25 feb 2025
·
Se alojó 5 noches
Absolutely beautiful resort- great food and staff. My only complaint is that it's not on the beach. There's a shuttle that runs to and from the beach club, which is soooo nice but it closes at 5. My own fault for not looking closer at the location. I would still recommend it though- the resort was incredible.
Absolutely beautiful resort- great food and staff. My only complaint is that it's not on the beach. There's a shuttle that runs to and from the beach club, which is soooo nice but it closes at 5. My own fault for not looking closer at the location. I would still recommend it though- the resort was incredible.
10
Craig
22 ago 2024
·
Se alojó 4 noches
Location was beautiful, staff was extremely Efficient. Juan the entertainer was always excited to get games going at the beach, Adela lead yoga and helped out guests any time she could. Shuttles to the beach club every 15 minutes, food was amazing. Over all 10/10, and we made friends there. Highly recommend.
Location was beautiful, staff was extremely Efficient. Juan the entertainer was always excited to get games going at the beach, Adela lead yoga and helped out guests any time she could. Shuttles to the beach club every 15 minutes, food was amazing. Over all 10/10, and we made friends there. Highly recommend.
8
Sabrina
9 mar 2025
·
Se alojó 8 noches
The private beach is not on the resort but a 15-20 min shuttle ride away from the resort. Our power went out in our room one day and it took them about 30 min to fix it. The food was more westernized than Mexican and the bacon at the buffet was horrible. Everything else I ate was good. The mixed drinks like daiquiris, and pina coladas were very sweet and gave me a headache, so did their champagne so I stuck with Caesar’s and tequila sunrise for the majority of my stay. There is a lot of walking on the resort and a total of 4 connecting buildings 4 floors high which you could get yourself lost in trying to find your suite, however, there is always someone around who works there to direct you to your room. The resort I was told was just over a year old so they are still trying to establish themselves. Overall the staff was friendly, helpful, clean environment you literally could go barefoot anywhere, entertainment was ok but the resort usually shuts down at 1am.
The private beach is not on the resort but a 15-20 min shuttle ride away from the resort. Our power went out in our room one day and it took them about 30 min to fix it. The food was more westernized than Mexican and the bacon at the buffet was horrible. Everything else I ate was good. The mixed drinks like daiquiris, and pina coladas were very sweet and gave me a headache, so did their champagne so I stuck with Caesar’s and tequila sunrise for the majority of my stay. There is a lot of walking on the resort and a total of 4 connecting buildings 4 floors high which you could get yourself lost in trying to find your suite, however, there is always someone around who works there to direct you to your room. The resort I was told was just over a year old so they are still trying to establish themselves. Overall the staff was friendly, helpful, clean environment you literally could go barefoot anywhere, entertainment was ok but the resort usually shuts down at 1am.
6
Seina
26 feb 2025
·
Se alojó 4 noches
Did not like the shuttle to the beach. We thought the property was located on the beach front.
Did not like the shuttle to the beach. We thought the property was located on the beach front.
10
Tommy
18 may 2025
·
Se alojó 6 noches
A more boutique take in resort: multiple small pools, great restaurants and buffets, incredible service. The ambiance is quite different than its sisters-resort Secrets Maroma and Akumal that are on the beach, with a more jungle flair. Important to know, the beach is accessible at the amazing beach club but you have to take a 15-20min shuttle to reach it (it's totally worth going).
A more boutique take in resort: multiple small pools, great restaurants and buffets, incredible service. The ambiance is quite different than its sisters-resort Secrets Maroma and Akumal that are on the beach, with a more jungle flair. Important to know, the beach is accessible at the amazing beach club but you have to take a 15-20min shuttle to reach it (it's totally worth going).
6
Christopher
16 feb 2025
·
Se alojó 6 noches
I have stayed at many of these beachfront resorts. When booking this I didn’t realize it was not on the beach and you have to take a 20 minute shuttle to get to their beach club. I like to walk the beach early in the money and evening. Not possible here. Also you can’t set back and feel the ocean breeze and lisiten to the waves from your room. Next time I will book at their sister resort that is on the ocean.
I have stayed at many of these beachfront resorts. When booking this I didn’t realize it was not on the beach and you have to take a 20 minute shuttle to get to their beach club. I like to walk the beach early in the money and evening. Not possible here. Also you can’t set back and feel the ocean breeze and lisiten to the waves from your room. Next time I will book at their sister resort that is on the ocean.
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Comida
Las opiniones son variadas: varios huéspedes disfrutaron de ciertos restaurantes y de la variedad del desayuno, mientras que muchos otros informaron de opciones limitadas, largas esperas y bebidas diluidas o básicas. La disponibilidad para cenar puede ser restringida en algunas noches, lo que provoca colas.
Reseñas de huéspedes relacionadas
6
Larmonica
21 jul 2025
·
Se alojó 4 noches
The drinks and food was subpar. The drinks were tasteless and watered down.
The drinks and food was subpar. The drinks were tasteless and watered down.
8
Amanda
6 nov 2025
·
Se alojó 4 noches
Food was not good Not many option to eat from
Food was not good Not many option to eat from
6
Alyssa
3 nov 2025
·
Se alojó 5 noches
For the price I did expect more. We ordered room service one night and called an hour later to check on it, and it just never showed up. Also asked for a new steamer because ours was broken and that never came. Asked for new towels one day and they put the clean towels on top of my dirty clothes, which weren't even in the bathroom. The food was overall pretty bad. Some okay options, but very underseasoned and overcooked. There are a lot of pools, so it is nice you can always find a not crowded spot. The staff was kind, and the room itself was very nice.
For the price I did expect more. We ordered room service one night and called an hour later to check on it, and it just never showed up. Also asked for a new steamer because ours was broken and that never came. Asked for new towels one day and they put the clean towels on top of my dirty clothes, which weren't even in the bathroom. The food was overall pretty bad. Some okay options, but very underseasoned and overcooked. There are a lot of pools, so it is nice you can always find a not crowded spot. The staff was kind, and the room itself was very nice.
8
Marie
11 mar 2025
·
Se alojó 6 noches
The only thing that could have been better is some of the food. Some of it was excellent and other food restaurants on the property were mediocre.
The only thing that could have been better is some of the food. Some of it was excellent and other food restaurants on the property were mediocre.
10
Sondre Tungodden
25 ene 2026
·
Se alojó 7 noches
Amazing stay at a great hotel. The room was spacious, the bed was large and great, and the cleaning personell were very thorough. The Rosewater restaurant had tasty food, and very pleasant staff that made our mornings perfect. Everyone on the staff at Casa Zamna were great. The guys at the beach making our stay filled with good energy, while the front desk helped us with everything we needed. Cristian, Pablo, Fernando, Manuel, Benigno, Sergio, Salvador, Louis - everyone contributed greatly to our stay being something we'll cherish forever. We hope to be back one day!
Amazing stay at a great hotel. The room was spacious, the bed was large and great, and the cleaning personell were very thorough. The Rosewater restaurant had tasty food, and very pleasant staff that made our mornings perfect. Everyone on the staff at Casa Zamna were great. The guys at the beach making our stay filled with good energy, while the front desk helped us with everything we needed. Cristian, Pablo, Fernando, Manuel, Benigno, Sergio, Salvador, Louis - everyone contributed greatly to our stay being something we'll cherish forever. We hope to be back one day!
6
Monique
13 sept 2025
·
Se alojó 4 noches
This property need better food option. There need to be an alternative buffet dinner option as well instead of only able to have dinner at a restaurant. The only restaurant that was good was the Japanese restaurant . More staff is needed as some restaurants weren’t open every night
This property need better food option. There need to be an alternative buffet dinner option as well instead of only able to have dinner at a restaurant. The only restaurant that was good was the Japanese restaurant . More staff is needed as some restaurants weren’t open every night
10
Sergio Moises Cedillo
25 ago 2024
·
Se alojó 7 noches
We recently stayed at Secrets Tulum and had an incredible experience from start to finish. The staff was exceptional—always kind, attentive, and genuinely warm. We understand it’s their job to provide great service, but the people here truly go above and beyond, making us feel welcomed and valued throughout our stay. The dining options were fantastic, with a great variety of healthy and fresh food available, especially at the buffet. It was clear that a lot of thought goes into the quality of the meals, which we really appreciated. The facilities were another highlight. Everything was new, very clean, and modern, contributing to the overall relaxing atmosphere of the hotel. We also loved how calm and peaceful the environment was—perfect for a restful getaway. It’s clear that this isn’t a place for parties and chaos, but rather for those looking to unwind and enjoy a pleasant, tranquil stay. Overall, we couldn’t be happier with our time at Secrets Tulum and would highly recommend it to anyone seeking a serene and enjoyable vacation.
We recently stayed at Secrets Tulum and had an incredible experience from start to finish. The staff was exceptional—always kind, attentive, and genuinely warm. We understand it’s their job to provide great service, but the people here truly go above and beyond, making us feel welcomed and valued throughout our stay. The dining options were fantastic, with a great variety of healthy and fresh food available, especially at the buffet. It was clear that a lot of thought goes into the quality of the meals, which we really appreciated. The facilities were another highlight. Everything was new, very clean, and modern, contributing to the overall relaxing atmosphere of the hotel. We also loved how calm and peaceful the environment was—perfect for a restful getaway. It’s clear that this isn’t a place for parties and chaos, but rather for those looking to unwind and enjoy a pleasant, tranquil stay. Overall, we couldn’t be happier with our time at Secrets Tulum and would highly recommend it to anyone seeking a serene and enjoyable vacation.
2
chinelle
1 nov 2025
·
Se alojó 3 noches
Food was terrible and room was not clean. Shower clogged, staff use bare hands touching food.
Food was terrible and room was not clean. Shower clogged, staff use bare hands touching food.
6
Fredrich
16 nov 2025
·
Se alojó 2 noches
The staff and cleanliness is great, I do think that the Hyatt Inclusive properties has lost their spark trying to cut corners. Food was lacking variety, flavor, authenticity, and overall was not good. They are usually understaffed, which makes the food come to us cold. We tried room service, going to the main location, which were all very average experience. At our last days, we ended up opting out and eating food outside. If you just want to drink, you can get that at any all inclusive.
The staff and cleanliness is great, I do think that the Hyatt Inclusive properties has lost their spark trying to cut corners. Food was lacking variety, flavor, authenticity, and overall was not good. They are usually understaffed, which makes the food come to us cold. We tried room service, going to the main location, which were all very average experience. At our last days, we ended up opting out and eating food outside. If you just want to drink, you can get that at any all inclusive.
10
Tiffany
16 jun 2025
·
Se alojó 3 noches
This property was nothing short of Amazing. Every restaurant, even room service had amazing food. I have never been to an all-inclusive resort where I didn’t leave to go eat. This was wonderful and so worth every penny spent. The staff and I mean the ENTIRE staff was friendly, attentive and knowledgeable. Secrets surpassed every expectation I had for this trip. I’m convinced that I will look for a Secrets for every trip moving forward. Thank you TULUM.
This property was nothing short of Amazing. Every restaurant, even room service had amazing food. I have never been to an all-inclusive resort where I didn’t leave to go eat. This was wonderful and so worth every penny spent. The staff and I mean the ENTIRE staff was friendly, attentive and knowledgeable. Secrets surpassed every expectation I had for this trip. I’m convinced that I will look for a Secrets for every trip moving forward. Thank you TULUM.
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10
Gabriel
8 may 2026
·
Se alojó 2 noches
Todo estuvo adecuado y bien manejado desde el servicio hasta las amenidades
Todo estuvo adecuado y bien manejado desde el servicio hasta las amenidades
8
Lizbeth A
7 may 2026
·
Se alojó 3 noches
El hotel estuvo súper bien, solo que la alberca la cierran muy temprano y después de las 9 pm ya está todo muy tranquilo pero de ahí en fuera todo está muy bien
El hotel estuvo súper bien, solo que la alberca la cierran muy temprano y después de las 9 pm ya está todo muy tranquilo pero de ahí en fuera todo está muy bien
8
Karla
4 may 2026
·
Se alojó 2 noches
Las albercas tiene piso muy áspero, el servicio es bueno
Las albercas tiene piso muy áspero, el servicio es bueno
10
Vanessa
15 abr 2026
·
Se alojó 4 noches
Muy bien
Muy bien
8
Neilu
14 abr 2026
·
Se alojó 3 noches
El hotel en general bueno!! Respecto a lla playa es otra cosa, pues para llegar es algo lejos.. ir caminando es complicad no tiene banquetas, ni iluminación. Y no es posible bañarse pues no limpian el sargazo de la orilla como en otros hoteles. Si lo que buscan es playa este hotel no sería la mejor opción. Por otra parte, la comida en el club de playa no es buena… en el hotel si cuentan con opciones muy ricas. Y el persona muy amable.
El hotel en general bueno!! Respecto a lla playa es otra cosa, pues para llegar es algo lejos.. ir caminando es complicad no tiene banquetas, ni iluminación. Y no es posible bañarse pues no limpian el sargazo de la orilla como en otros hoteles. Si lo que buscan es playa este hotel no sería la mejor opción. Por otra parte, la comida en el club de playa no es buena… en el hotel si cuentan con opciones muy ricas. Y el persona muy amable.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:30
Antes de la(s) 12:30
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Considering this hotel for your Tulum trip?
¿Cómo suelen ser las tarifas de las habitaciones en Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive en Tulum?
En los próximos 60–90 días, las tarifas de las habitaciones en Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive en Tulum suelen rondar los 321 US$ por noche para dos huéspedes, con un rango de precios de 284 US$ a 326 US$.
¿Cuándo es el mejor momento para visitar Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive si busca menos multitudes?
Si prefiere condiciones más tranquilas, visite el Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive en Tulum después de la temporada alta de verano: la demanda disminuye considerablemente después de julio, siendo junio el mes más tranquilo y septiembre el más concurrido.
¿Qué atracciones y ambiente rodean a Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive en Tulum?
Ubicado en Quintana Roo, Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive está cerca de la Playa de Tulum, las Ruinas Mayas de Tulum y el Cenote Calavera, lo que facilita combinar tiempo de playa con visitas culturales; la propiedad se posiciona como una opción de lujo, Spa / Relajación.
¿Qué mes tiene las tarifas más bajas en Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?
Agosto es el mes más barato para alojarse en Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive en Tulum, con un promedio de 316 US$ por noche; febrero es el más caro, con 549 US$. Junio es el mes más tranquilo en cuanto a multitudes, por lo que el período más tranquilo no coincide con las tarifas más bajas.
¿Cómo ha variado el precio por noche en Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive en Tulum en comparación con el de las últimas semanas?
El precio actual en Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive en Tulum es de 243 US$ por noche para 2 huéspedes, una tarifa baja para este hotel: aproximadamente un 25 % por debajo de su media de 316 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 265 US$ y 396 US$.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-17: 239.23454855499267USD
- 2026-09-18: 241.19942629013062USD
- 2026-09-19: 242.59759358062743USD
- 2026-09-20: 241.38265834503173USD
- 2026-09-21: 242.65906226654053USD
- 2026-09-22: 242.65906226654053USD
- 2026-09-23: 243.65389825363158USD
- 2026-09-24: 243.8049240814209USD
- 2026-09-25: 243.8049240814209USD
- 2026-09-26: 266.0723060020447USD
- 2026-09-27: 233.29300780334472USD
- 2026-09-28: 231.44386572113038USD
- 2026-09-29: 231.1320891166687USD
- 2026-09-30: 231.1320891166687USD
- 2026-10-01: 243.8049240814209USD
- 2026-10-02: 243.8049240814209USD
- 2026-10-03: 243.8049240814209USD
- 2026-10-04: 243.8049240814209USD
- 2026-10-05: 243.8049240814209USD
- 2026-10-06: 243.8049240814209USD
- 2026-10-07: 243.8049240814209USD
- 2026-10-08: 243.8049240814209USD
- 2026-10-09: 243.8049240814209USD
- 2026-10-10: 243.8049240814209USD
- 2026-10-11: 243.8049240814209USD
- 2026-10-12: 243.8049240814209USD
- 2026-10-13: 243.8049240814209USD
- 2026-10-14: 243.8049240814209USD
- 2026-10-15: 243.8049240814209USD
- 2026-10-16: 243.8049240814209USD
- 2026-10-17: 243.8049240814209USD
- 2026-10-18: 243.8049240814209USD
- 2026-10-19: 243.8049240814209USD
- 2026-10-20: 243.8049240814209USD
- 2026-10-21: 243.8049240814209USD
- 2026-10-22: 243.8049240814209USD
- 2026-10-23: 243.8049240814209USD
- 2026-10-24: 243.8049240814209USD
- 2026-10-25: 243.8049240814209USD
- 2026-10-26: 243.8049240814209USD
- 2026-10-27: 243.8049240814209USD
- 2026-10-28: 243.8049240814209USD
- 2026-10-29: 243.8049240814209USD
- 2026-10-30: 243.8049240814209USD
- 2026-10-31: 243.8049240814209USD
- 2026-11-01: 305.391290637207USD
- 2026-11-02: 300.03356222229USD
- 2026-11-03: 310.65597494659426USD
- 2026-11-04: 273.13321465377805USD
- 2026-11-05: 329.4133862625122USD
- 2026-11-06: 329.4133862625122USD
- 2026-11-07: 329.4133862625122USD
- 2026-11-08: 324.81483466796874USD
- 2026-11-09: 305.43337951507567USD
- 2026-11-10: 300.86447587280276USD
- 2026-11-11: 316.5160714416504USD
- 2026-11-12: 329.4133862625122USD
- 2026-11-13: 329.4133862625122USD
- 2026-11-14: 329.4133862625122USD
- 2026-11-15: 323.362049961853USD
- 2026-11-16: 280.7109473907471USD
- 2026-11-17: 283.48904112167355USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Este alojamiento está formado por el hotel principal y un edificio independiente frente a la playa (tipo de habitación "Casa Zamna"). La sección separada frente a la playa se encuentra a 7,7 kilómetros del edificio principal y de la zona de aparcamiento.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Transacciones sin efectivo disponibles
- El alojamiento cuenta con extintor.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- El servicio de traslado a la playa de este alojamiento está disponible de 09:30 a 16:00 bajo petición.
- Piscina disponible de 08:00 a 18:00.
- Es necesario reservar con antelación los servicios de masaje. Las reservas se realizan poniéndose en contacto con el alojamiento antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- No se aceptan huéspedes de menos de 18 años en este alojamiento sólo para adultos.
- Este alojamiento permite mascotas solo en determinadas habitaciones (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas). Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Mascotas: 65 USD por mascota, por día
- No se cobran tasas por los animales de servicio
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Servicio de aparcacoches
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Tratamientos corporales
Tratamientos faciales
Solo para adultos
Beach Sun Loungers
Snack Bar/Deli
Servicios
Caja fuerte
Zona para fumadores
24-Hour Front Desk
Actividades
Piscina
Playa privada
Jardín
Playa (cercana)
Piscina al aire libre
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Servicio de aparcacoches
Aparcamiento gratuito
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito