Dreams Tulum Resort & Spa

Name: Dreams Tulum Resort & Spa
Address: Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Estado de Quintana Roo, MX
Price range: 208 US$–1425 US$ per night
Rating: 7.45

352 US$

/ noche

Promedio para noviembre

Dreams Tulum Resort & Spa - Vistas desde la habitación

Precios para Dreams Tulum Resort & Spa

Selecciona fechas para ver precios y disponibilidad

352 US$

/ noche

Promedio para noviembre

Precios medios mensuales

En Dreams Tulum Resort & Spa, los precios por noche son de 203 US$ de media en el mes más barato (septiembre) y de 364 US$ en el mes más caro (febrero), según los últimos 12 meses.

Precio medio por noche en Dreams Tulum Resort & Spa por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	346 US$
febrero	364 US$
marzo	355 US$
abril	293 US$
mayo	255 US$
junio	243 US$
julio	230 US$
agosto	231 US$
septiembre	203 US$
octubre	264 US$
noviembre	352 US$
diciembre	361 US$

Más caro: febrero (aprox. 364 US$)

Más barato: septiembre (aprox. 203 US$)

Acerca de esta propiedad

Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Tras un baño en una de las 2 piscinas al aire libre nada como la playa privada para descansar.

Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Servicio de aparcacoches

Mostrar todo

Ubicación

Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Estado de Quintana Roo, México

Parque del Jaguar (0.1 millas)

Parque Nacional Tulum (1.3 millas)

Cenote Manatí (1.9 millas)

Letras Tulum (2.3 millas)

Spa de cerveza Tulum Beer Spa (2.4 millas)

LabnaHa Ecopark Adventures (2.6 millas)

Más información sobre la ubicación

Opciones de habitación

Preferred Club Junior Suite Garden View King

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

547 ft²

Balcón o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Hacienda Preferred Club Suite

Detalles de la oferta

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 3

623 ft²

Balcón o patio

Zona de comedor independiente

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Bañera de hidromasaje privada interior

Bañera de hidromasaje privada

Deluxe Junior Garden View King

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

515 ft²

Balcón o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Deluxe Adult Garden View King

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

451 ft²

Balcón o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Preferred Club Junior Suite Ocean Front Double

Detalles de la oferta

2 Camas Dobles

Capacidad: 3

547 ft²

Balcón o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Deluxe Adult Garden View Double

Detalles de la oferta

2 Camas Dobles

Capacidad: 3

451 ft²

Balcón o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Preferred Club Deluxe Swimout Garden Double

Detalles de la oferta

2 Camas Dobles

Capacidad: 3

451 ft²

Balcón o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Piscina privada

Piscina de inmersión

Preferred Club Deluxe Swimout Adult Garden Double

Detalles de la oferta

2 Camas Dobles

Capacidad: 3

451 ft²

Balcón o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Piscina privada

Piscina de inmersión

Preferred Club Deluxe Swimout Adult Garden King

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

451 ft²

Balcón o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Piscina privada

Piscina de inmersión

Preferred Club Junior Suite Ocean Front King

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

547 ft²

Balcón o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Preferred Club Ocean View King

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

451 ft²

Balcón o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Preferred Club Junior Suite Ocean View Double

Detalles de la oferta

2 Camas Dobles

Capacidad: 3

547 ft²

Balcón o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Preferred Club Honeymoon Suite Ocean Front King

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

627 ft²

Balcón o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Junior Suite Garden View Double

Detalles de la oferta

2 Camas Dobles

Capacidad: 3

547 ft²

Balcón o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Deluxe Garden View Double

Detalles de la oferta

2 Camas Dobles

Capacidad: 3

451 ft²

Balcón o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Preferred Club Junior Suite Ocean View King

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

547 ft²

Balcón o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Preferred Club Ocean View Double

Detalles de la oferta

2 Camas Dobles

Capacidad: 3

451 ft²

Balcón o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Junior Suite Garden View King

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

547 ft²

Balcón o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Preferred Club Deluxe Swimout Garden King

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

451 ft²

Balcón o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Piscina privada

Piscina de inmersión

Preferred Club Junior Suite Garden View Double

Detalles de la oferta

2 Camas Dobles

Capacidad: 3

547 ft²

Balcón o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Preferred Club Hacienda Presidencial Suite

Detalles de la oferta

1 Cama Doble Extragrande

1 Sofá Cama

Capacidad: 2

1948 ft²

Balcón o patio

Zona de comedor independiente

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Bañera de hidromasaje privada interior

Bañera de hidromasaje privada

Suite familiar, vistas al jardín (Deluxe)

Detalles de la oferta

1 Cama Doble Extragrande

2 Camas Dobles

Capacidad: 5

Balcón o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Deluxe Garden View King

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

451 ft²

Balcón o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Reseñas de los huéspedes sobre Dreams Tulum Resort & Spa

7.5

Bueno

Basado en 1001 comentarios verificados

¿Quién se queda aquí?

Trabajo

Pareja

37%

Familia

48%

Grupo

11%

Solo/a

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En Dreams Tulum Resort & Spa, los huéspedes suelen elogiar la amabilidad del personal y los exuberantes jardines, mientras que las opiniones sobre la comida y las bebidas, las habitaciones anticuadas y el mantenimiento (especialmente el aire acondicionado), las condiciones de la playa con algas o rocas y los cierres ocasionales del recinto son variadas.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Opiniones de los huéspedes

El entretenimiento nocturno, el spa, las piscinas y el club infantil reciben elogios frecuentes, pero las largas esperas y las promociones de multipropiedad frustran a algunos huéspedes. El entorno se siente aislado y seguro, pero alejado del aeropuerto de Cancún; en general, puede esperar un servicio amable en un hermoso resort con una calidad desigual.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

A los huéspedes les gustan las piscinas, el spa, el club infantil y los jardines, y se destaca el gimnasio y el entretenimiento nocturno. Las desventajas incluyen piscinas con hidromasaje ocasionalmente sucias o decepcionantes, actividades limitadas en el recinto y una playa rocosa o afectada por algas.

Reseñas de huéspedes relacionadas

Jessica

28 oct 2024

Se alojó 1 noche

The resort was very nice and clean. The staff were very friendly and welcoming. The entertainment team was amazing. I had a great overall experience. Some things I didn't like were the resort offered no water activities, the music at the pool was very boring, I liked some restaurants better then others.

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Jasper

24 may 2025

Se alojó 5 noches

Good food, entertainment nightly, and endless beverages. Team at the the lobby to schedule your excursions. Explore Scuba, cenotes, and ruins are must dos if visiting!

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Marelyn

4 sept 2024

Se alojó 3 noches

The staff was amazing and respectful Dionisio in special. The facilities was clean just be prepared about the mosquito, I recommend long pants at night. The beach it’s no the best to swim but good to rest. Our reservation was all inclusive and they charge 50.00 dollar for bed at the beach and it’s optional. They have 5 restaurants: Mexican, Italian, Seafood, Sushi and The world cafe that is the Buffet that is regular in options.

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Chase

4 mar 2025

Se alojó 12 noches

Absolutely stunning resort! The rooms are gorgeous with a vide variety of views. House keeping kept the place perfectly stocked and staff all around the resort were always so pleased to help with your any desire! Good food options and tons of different alcohols and fun drinks to be had. A cute cafe on the property along with a pharmacy, ice cream parlor and shops for necessities! A wide variety of night life with always something going on. I absolutely loved my stay her

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NIKIA

14 nov 2025

Se alojó 5 noches

The room service and the spa were absolutely wonderful.

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Olga

20 jun 2024

Se alojó 8 noches

Clean nice facility👍 kind stuff , rocky Beach, ocean:( Not much food selections in the buffet:( No activities for the kids…:(

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Michael

8 feb 2025

Se alojó 7 noches

Property is dated but clean. Wait time at French restaurant was unacceptable especially for the meal you received, very average. Needs an adult only pool. Paid for adult suite, but rooms next to me had kids, why did I pay for this upgrade? Entertainment was good. Staff was friendly and attentive.

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Shantel

7 oct 2025

Se alojó 4 noches

The SPA was the best experience I ever had. The entire trip was amazing and everyone was so nice. I did the VIP experience with also Ocean View Room. I felt like I was in paradise.

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Mona

28 ene 2026

Se alojó 4 noches

Hjälpsam och trevlig personal. Bra rum Bra pool Bra kaffebar Bra Huvudrestaurang/Buffe. Hade velat ha kaffeautomater istället för serverad vid bordet och kaffet var svagt. Tur att det fanns kaffebar. Bra gym, pingis o tennisbana, vattengympa, yoga Lite sämre strand jämfört med Playa del carmen

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Oscar

20 ene 2025

Se alojó 3 noches

It’s a beautiful place, the beach it’s amazing, facilities are refurbished and looks really nice, all the staff is so kind and helpful, pool is really cool. It’s a amazing place to spend great time with family or couple. The only opp to me are the drinks in the pool bars, taste is like the same no matter what you ask. Not the best ones.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchos describen el resort y las habitaciones como muy limpios, pero varias reseñas mencionan plagas (cucarachas, mosquitos), olores a moho, bañeras manchadas y limpieza del servicio de habitaciones o las piscinas inconsistente.

Reseñas de huéspedes relacionadas

Ana Rosa

28 sept 2025

Se alojó 4 noches

There was a cockroach live in our restroom and there was dead mosquitoes all over the restroom and between the towels. I contacted front desk and they just said they were going to fumigate but didnt moved us from room. Every day we were there there was mosquitos or some kind of bug dead by the sink. They never clean the tub had yellow stains like pee we didnt used it cus of that. But they did change my room from what I had booked they gave me a king size bed no couch when I booked it was a king size bed with a couch. When I got there I had to upgrade so I could get a couch since it was me and my 19 year old and my 9 year old I had to pay $180 dollars additional to what I had already paid for.

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Griselda

23 nov 2025

Se alojó 4 noches

Rooms were spotless staff were ALL friendly and eager to help in any way. All very welcoming and super polite. Good was amazing and delicious. Loved our stay

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Timothy

31 dic 2025

Se alojó 2 noches

Room was dirty. The food was really, really bad. I would not recommend this price to others.

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Petar

13 nov 2025

Se alojó 4 noches

The hotel and rooms were dated, you can tell it's an older resort. The pool tiles and concrete were either breaking off or peeling. The main pool was also a little dirty. The resort could use a refresh. The food at the Buffet for Breakfast, lunch and dinner was repetitive every day, and would probably give it a 6.5/10 for the selection and quality. Staff were nice overall, but some try to take advantage and sell you overpriced premium liquor.. But I guess that's Mexico overall..

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cynthia clarice

28 mar 2025

Se alojó 6 noches

The room was clean but furniture is dated.. The bathroom had plenty of towels which I loved.

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Alexandria

24 nov 2025

Se alojó 3 noches

Great staff Clean resort Good food

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Snoa

22 oct 2025

Se alojó 3 noches

Clean room. The room was pretty big. Staff were very friendly, helpful. The property was beautiful. Some rooms might be outdated. The food was a disappointment. Wish there’s more authentic Mexican food.

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Ingrid

30 mar 2024

Se alojó 5 noches

Excellent hygiene, very clean, and staff are very friendly .

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Octavia M

26 mar 2024

Se alojó 5 noches

Attended this property for a friend's wedding. Beach Buttle: Gentlemen by the name of Salvador was a phenomenal attendant in the beach area! He made the beach experience fun! Conditions of the rooms were deplorable. 1st room, strong unbearable smell of sewage, bathroom shower door missing, room filty, entrance door did not close properly. The swim out pool was not clean when we arrived. 2nd room, filty: bed linen not clean, vomit on the glass of the bathroom enclosure and overall room conditions poor: room needed to be dust, swept and mopped. 1 light out in the bathroom. 2 housekeepers and a maintenance worker came to correct the condtions of the room and they did. Afterwards, we were assigned a housekeeper by the name of Silvio, she was great! She attended to all of our cleaning needs. She ensured the room was cleaned daily with fresh linens and towels. The food and drinks around the resort were subpar. The Coco Cafe area near the check in desk had better tasting pastry/food then the restaurants. Staff was courteous and friendly.

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Ian

10 jul 2024

Se alojó 7 noches

The property is really nice, and the staff is excellent. We got really good service. However, some of the rooms have leaky ceilings. I think that's because of the AC units. Do not use too much toilet paper, as you will definitely clog your toilet, resulting in an embarrassing call for a plunger. Although it's no fault of the resort, there is quite a bit of trash on the beach. That came as a surprise. Despite what might be considered negatives, we had a great time and would gladly return. Please don't be rude to the staff. I saw some ugly behavior from some guests. No one deserved that. By the way, whoever in these comments complains about the restaurants must be used to dining at Michelin-starred restaurants. I, for one, really enjoyed the food at the resort. It's an all-inclusive. I'm not sure what people expect.

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Habitaciones

Las habitaciones suelen ser espaciosas y cómodas, con buenas vistas, pero muchos huéspedes las encuentran anticuadas e informan de problemas con el aire acondicionado, olores a moho, ruido y problemas de mantenimiento como fugas o accesorios defectuosos.

Reseñas de huéspedes relacionadas

Sandra

22 nov 2025

Se alojó 3 noches

The place is beautiful, the staff is great but the rooms need work. Bathroom and shower doors don’t close properly. At night I can hear my neighbors entire conversation. And I don’t know what would posses a company to reuse old chips at a Buffett but it really ruined breakfast for me. I really like chilaquiles, tried a couple times in case it was a one off. Nope. Gross tasting chips that have been clearly reused day after day. I am all for not wasting food if it’s still good. The food was over all mediocre. In a place like Mexico where food is so delicious and affordable I would not do an all inclusive again. The best food we had the whole trip was on our day trip to Chichen Itza and the Senote. Then at the airport when we were leaving. Although a truly beautiful location as a Mexican/American I would not go back. This place gave slight cruise vibes where they are often trying to upsell you. Not a fan.

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Gabriela

7 sept 2025

Se alojó 1 noche

The beach at this resort was extremely disappointing. It was completely covered in sargassum/seaweed, with about 8 feet to get through before reaching the water. Disgusting. Since the resort doesn’t make an effort to clean it up, the entire area had a strong, unpleasant smell—similar to rotten eggs. I understand sargassum/ seaweed can’t be controlled and it’s not the resorts fault. However, all the resorts I’ve stayed at clean up the sargassum to ensure guest can enjoy the beach. Not this resort, they do not maintain their beach. Very disappointing. My main reason for visiting was to explore their wedding venues, as I was seriously considering hosting my wedding here. Unfortunately, after this experience, I’ve decided against it. On a positive note, the customer service is excellent. However, the rooms are very outdated, and the hallways and elevators give off a neglected, almost eerie vibe. The accommodations are badly in need of renovation. Overall, I do not recommend this resort. For reference, it is about 1.5 hours from Cancun airport

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Brian

4 sept 2025

Se alojó 5 noches

Old property with rough beach. Great staff.

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Shacara

2 ago 2025

Se alojó 4 noches

Not welcoming air conditioning didn’t work Room smelled like mildew

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Joseph

21 nov 2025

Se alojó 3 noches

The thing i didn't like the most was they put me in a room with a dysfunctional jacuzzi, why would you put someone in a room that pays good money for something that doesn't work and try to downgrade me to something smaller??? That doesn't even make sense, before you put someone in any of these rooms, you have to make sure everything is functional...But that wasn't professional in my book

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brack alan

25 nov 2025

Se alojó 8 noches

Dated, food can use work, our bed in 3119 needs to be replaced

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Michael

8 feb 2025

Se alojó 7 noches

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Lindsay

21 nov 2025

Se alojó 3 noches

We upgraded to a room with a swim out pool and our whole room smelled like milldew and all our belongings smell as well. We were disappointed in the food. The best meal we had was the club sandwich from room service.

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Ivone

26 nov 2025

Se alojó 3 noches

The room was great, spacious and clean, bed very comfortable! All the staff was very friendly and helpful. The resort in general was amazing!

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Eugenia

28 sept 2025

Se alojó 1 noche

Muy viejo el Hotel

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente descrito como amable, atento y trabajador. Las frustraciones comunes incluyen retrasos en el registro de entrada, capacidad de respuesta limitada durante los problemas y presión para asistir a presentaciones de ventas o membresías.

Reseñas de huéspedes relacionadas

Olga

27 abr 2025

Se alojó 3 noches

We recently stayed at Dreams Tulum Resort, and while there were some positive aspects, our overall experience was mixed. The views were absolutely stunning—the moment we arrived, we were greeted with breathtaking scenery that set the stage for a beautiful stay. Unfortunately, the positive vibe quickly started to fade. From the moment we stepped in, we were bombarded with tons of information about services and upgrades. It felt overwhelming, especially when we just wanted to unwind and enjoy our time. The constant pressure to buy things or book extra services really took away from the relaxing atmosphere we had hoped for. While the staff was friendly and helpful, that didn't quite make up for the overall stress of the constant upselling. Additionally, the food was quite disappointing. It didn't live up to the quality we had expected, and we struggled to find meals that were enjoyable. Overall, the views were the highlight of our trip, but the lack of relaxation and the constant sales pressure made it hard to fully enjoy our stay. Not quite the dream vacation we were hoping for.

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Connie

26 nov 2025

Se alojó 4 noches

The options for dining and entertainment were excellent. The staff are very friendly and ready to help with anything. There are good options for excursions but you don’t need to leave the resort to have a great time.

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Bhavna B

11 abr 2025

Se alojó 4 noches

Great staff and customer service! Great place to stay and restaurants are very nice!

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Shavonte

30 nov 2025

Se alojó 3 noches

I had an amazing stay! The staff was very pleasant, friendly and showed you a great time. 100000/10 highly recommend. Very beautiful, private beach, nice, clean, spacious rooms. Food was delicious:)

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Monica

21 sept 2024

Se alojó 4 noches

Property needs a lot of maintenance, we stayed we multiple people and every room had an issue some were never resolved. Service was ok not the best. Preferred check in guests need a better check in process ours took 2 hours.

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michele

6 mar 2023

Se alojó 4 noches

I wish I could give this resort a high rating. Had high hopes, but there were many let downs. The food was not great. The resort was boring with limited entertainment. Even though the resort would say there would be an event at a specific time, it would not happen. For ex we were told there would be a foam party at noon, got there and instead it was just the staff dancing by the pool. The staff was not helpful when you would ask for help into town or any other things you needed help with. The staff was not that friendly. The resort did not honor my Expedia vip perks. The property is huge and the pool and beach are a long walk.

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Mark

3 may 2025

Se alojó 4 noches

Very nice meet n greet upon arrival. Then the hard sell for Hilton time share. We did not appreciate that before the hotel and shuttle. Also, we feel that once we didn’t agree to meet about the whole timeshare program, we were short changed on service. ( I.e. Beds were not made up and replaced ) the grounds and the restaurants were beautiful if you enjoy staying in one location and doing a limited amount of activities. We found more fun on the catamaran for the sunset cruise.

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Rolawnda

5 sept 2025

Se alojó 3 noches

The staff were all super friendly and polite. The activity staff was very friendly and provided a fun atmosphere everyday and each night was filled with something to do.

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Rozy

6 sept 2023

Se alojó 3 noches

we reached there at 3pm, there checking time were 3pm. I was so excited. We didn’t get room until 4:30pm. I was so mad and they didn’t care. They were on there own. Really disappointed.

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Ester

5 oct 2024

Se alojó 3 noches

Overall the service and entertainment were amazing! My fiancé made reservations for a romantic dinner and we didn’t get the rose petals like mentioned in the package.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

El entorno de playa aislado se siente seguro y transitable dentro del resort. Es una larga distancia de traslado desde el aeropuerto de Cancún, y los taxis o los traslados a Tulum pueden ser costosos.

Reseñas de huéspedes relacionadas

Lillian

17 jul 2024

Se alojó 4 noches

Only issue is as expedia had it like it was close to the airport. Its almost 2 hours away. Ypu gotta take a taxi to a Ferry then from the Ferry 45 min drive to the resort. Thats a lot dragging suitcases

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Elizabeth

19 feb 2024

Se alojó 5 noches

Overall an amazing hotel. Only downside is the slightly expensive taxi to Tulum!

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Gabriela

7 sept 2025

Se alojó 1 noche

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Lisa

7 feb 2025

Se alojó 4 noches

Friendly staff and great location

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michell

21 ago 2024

Se alojó 4 noches

Stayed here August 2024 with my teenagers and felt completely safe! AC in room was amazing, lots of great dining options. Never difficulty to grab a seat at a restaurant. Staff was amazing ! Rooms need a little updating but nothing that would stop me from going back. Wish they had a shuttle into town even if it was just twice a day. As close as it is to Tulum cabs are expensive!

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Pamela

8 nov 2025

Se alojó 7 noches

This was our first visit to Tulum and we will definitely be back! The service at this resort was 5 star (especially Alfonzo at the preferred beach), rooms beautiful and well cared for, the food/drinks were fantastic along with prompt room service on any request. We loved how secluded this resort was with miles of beaches to explore. We look forward to bringing our kids with us next trip!!!

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Romina

23 abr 2025

Se alojó 5 noches

We had a wonderful time and could see how hard everyone works to make the stay enjoyable. Breakfast buffet was fantastic and water was great. My only comment would be for the hotel offer free shuttle to and from the airport as it can be very expensive. The resort is already all inclusive so that should be included as well given how much it costs to travel.

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Craig

27 jul 2023

Se alojó 8 noches

The grounds were lovely and the employees were so friendly and helpful through the property. We stayed in the Hacienda building and it was a bit ‘worn around the edges’ but overall a very nice room. It’s location was excellent as the property as a whole is very large and this building was right by all the things- ocean, pools, all restaurants, and evening entertainment. Our patio was absolutely wonderful as it was large and had a uninterrupted view of the pool and ocean. Perfect place to sit in the evening as it was shaded at that point. The food at room service and the buffet was decent, nothing fabulous. Sushi restaurant was delicious as was the Sea Side grill and both of the evening entertainment dinners we attended we very good. We did have some trouble getting our mini fridge restocked with waters. It took 3 different tries- once on the room’s ordering tablet, once by phone call, and once I actually went down to concierge desk. Finally I just happened to catch someone as he was walking by with the refill cart. We were there for 9 days and it was extremely hot, cold water was a must! We were staying in the preferred section which should have offered a bit more in that department. Before we arrived I purchased an in-room decoration package and at check out was charged again for the service. We had to say something and have the front desk call and verify.Lastly, the resort did not offer much in the way if free non- motorized sports.

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Lindsay

8 mar 2025

Se alojó 3 noches

I liked that the layout and style of the buildings. Only 3 stories high made it feel more secluded and not like a big resort complex. Also, the architecture looks more traditional to the area than some of those big resort complexes. Being on the beach was a plus in addition to the 2 pools. The grounds were beautiful and very well maintained.

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Joann

23 mar 2023

Se alojó 5 noches

First time with dreams, very clean , pleasant and helpful staff. Staff don't bother you like other resorts. Rooms are good spacious , I upgraded my room to a ocean view and it was so worth it. Love waking up and seeing the ocean and listening to the wave. Overall love this place I would highly recommended. Its safe to travel to Mexico !!!

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

La opinión sobre la comida es inconsistente: a algunos les gusta el buffet y algunos restaurantes, pero muchos informan de una calidad mediocre, bebidas aguadas, cierres que limitan las opciones, largas esperas y servicio a la habitación que puede llegar frío.

Reseñas de huéspedes relacionadas

Lillian

10 mar 2025

Se alojó 4 noches

Food could use improvement and our Room service food was always cold

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Julia

4 ene 2025

Se alojó 6 noches

Limited dining options and lines to the restaurants to be improved.

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Alessandra

12 jun 2025

Se alojó 2 noches

Resort was beautiful however the one star is for the food poisoning we got. There were 30 of us staying there for a wedding and I would say 20 out of 30 people got food poisoning.

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Roderick

22 feb 2025

Se alojó 7 noches

The resort was great. The staff was amazing, especially the restaurant servers and those ar the pool and the beach. My only complaint is the restaurant reservation system or lack there of. You are unable to make reservations and sometimes they have multiple restaurants closed at the same time. It ends up being a mad dash with everyone trying to a place to eat. Unless you want to eat at the buffet (and I didn’t pay that amount of money to eat at the buffet every night) you may have to wait up to 2 hours. I felt sorry for the excellent staff, who had to deal with all of the frustrated hungry people. If I was in charge of that operation, I would put everything online so that as soon you’ve arranged and paid for your vacation, you are given access to a reservation page. It would alleviate the frustrion for the vacationers and be much more fair to the staff.

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Petar

13 nov 2025

Se alojó 4 noches

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Alexandria

24 nov 2025

Se alojó 3 noches

Great staff Clean resort Good food

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Snoa

22 oct 2025

Se alojó 3 noches

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Stephen

28 ene 2024

Se alojó 7 noches

The food at the World Cafe was varied but only lukewarm.

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Valentina

17 nov 2025

Se alojó 4 noches

Staff is great, friendly! Amenities are nice, food is good and coffee but most of the specialty restaurants are closed. There are few wedding a day so if you are not a part of a Wedding party it could be overwhelming.

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Tejvir

13 nov 2024

Se alojó 4 noches

limited dining options and the food was OK. The coco cafe the one coffee shop does not open until 7. The juice bar has limited hours and opens at 9. No food options after 10:30. The staff is friendly so they accommodated our big group wherever possible.

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¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Norma Leticia

19 jul 2026

Se alojó 2 noches

Sensacional atencion 100% recomendable

José Jorge Rodríguez

7 jul 2026

Se alojó 3 noches

Nos hospedamos del 1 al 4 de julio, cuatro adultos y dos niñas de 5 y 7 años, y la experiencia superó por completo nuestras expectativas. Las instalaciones son excelentes, la comida deliciosa y las habitaciones amplias, impecables y muy cómodas, con el minibar siempre abastecido. El buffet del World Café destaca por su gran variedad y calidad. Sin embargo, lo que hace verdaderamente especial a Dreams Tulum es su gente. Desde nuestra llegada recibimos un trato cálido y auténtico que nos hizo sentir como invitados importantes. Nuestro concierge, Jan Sami Pérez, estuvo pendiente de cada detalle y siempre dispuesto a ayudar. También queremos agradecer a Lupita, Daniel, Reyes y Eloy por su extraordinaria atención en la playa, y a Agustín Oy por el excelente servicio en los restaurantes. Nos sorprendieron con un upgrade de habitación, una botella de vino con chocolates y una cena privada frente al mar, detalles que hicieron nuestra estancia inolvidable. Nuestras niñas disfrutaron muchísimo el Explorers Club, donde hicieron pasteles, participaron en una piñata y realizaron actividades muy originales en un ambiente seguro y tranquilo. También valoramos el compromiso del hotel con el cuidado del medio ambiente. He visitado muchos hoteles, pero pocas veces he encontrado un equipo humano tan amable, profesional y genuinamente interesado en que cada huésped viva unas vacaciones memorables. Sin duda volveremos y lo recomendamos ampliamente.

Narda Paola

30 jun 2026

Se alojó 1 noche

Todo bien

Eric Rodríguez

13 may 2026

Se alojó 5 noches

Es una propiedad que cuenta con gran extensión de jardines, que con los años dan personalidad al inmueble. Me gusta mucho

Gerardo

22 abr 2026

Se alojó 2 noches

La habitación que me tocó hubo cucarachas, y solo querían echar insecticida sin considerar que iba con un menor, mala solución

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 00:00

Antes de la(s) 12:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

¿Estás considerando este hotel para tu viaje a Tulum?

¿Cómo suelen ser los precios de las habitaciones en Dreams Tulum Resort & Spa en Tulum en los próximos meses?

En los próximos 60–90 días, los precios de las habitaciones en Dreams Tulum Resort & Spa en Tulum suelen rondar los 298 US$ por noche para dos personas, oscilando entre 254 US$ y 1439 US$ en las fechas de máxima demanda.

¿Cuál es el mejor momento para visitar Dreams Tulum Resort & Spa y evitar multitudes?

Enero es el mes más concurrido en Dreams Tulum Resort & Spa en Tulum, mientras que junio es el período más tranquilo para visitar. Espere que la demanda disminuya considerablemente después del pico invernal, con la menor afluencia de público llegando a principios de verano.

¿Qué atracciones cercanas y qué tipo de huéspedes se adaptan a Dreams Tulum Resort & Spa en Tulum?

Situado en Quintana Roo, Dreams Tulum Resort & Spa en Tulum es una buena opción para familias y parejas, y está cerca de las ruinas mayas de Tulum, el Cenote Manatí y Playa Ruinas. El complejo también atrae a viajeros que buscan tiempo de playa, relajación en el spa y comodidades de lujo.

¿Qué mes es el más barato para alojarse en Dreams Tulum Resort & Spa?

Septiembre es el mes más barato para alojarse en Dreams Tulum Resort & Spa en Tulum, con un promedio de 230 US$ por noche. Junio es el mes más tranquilo en cuanto a multitudes, por lo que los precios más bajos y la menor demanda no coinciden en el mismo mes.

¿Cómo se comparan los precios de Dreams Tulum Resort & Spa con los de otros hoteles en Tulum?

Dreams Tulum Resort & Spa en Tulum es más económico que 6 de 17 hoteles comparables en las cercanías, con una mediana típica de 296 US$ por noche frente a unos 254 US$ para su grupo de hoteles similares.

¿Cómo ha variado el precio por noche en Dreams Tulum Resort & Spa en Tulum en comparación con el de las últimas semanas?

El precio actual en Dreams Tulum Resort & Spa en Tulum es de 234 US$ por noche para 2 huéspedes, una tarifa alta para este hotel: aproximadamente un 10 % por encima de su media de 213 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 195 US$ y 363 US$.

Precios para las próximas fechas

noviembre 2026

DO	LU	MA	MI	JU	VI	SA
1	2	3	4 $379	5	6	7 $249
8 $249	9 $243	10 $243	11 $243	12 $250	13 $389	14
15 $250	16 $252	17 $243	18 $244	19 $241	20 $245	21 $385
22 $238	23 $208	24 $212	25 $211	26 $220	27 $226	28 $225
29 $216	30 $216

diciembre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

Ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva para organizar el registro de entrada. Si tienes previsto llegar después de las 00:00, ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva. Los huéspedes deben ponerse en contacto con el alojamiento con antelación para recibir las instrucciones de entrada. El personal de recepción les estará esperando a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.

El check in debe realizarlo alguien que tenga al menos 18 años.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada

Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).

Datos del negocio

Número de registro de la propiedad 011-025-002498/2026

El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.

DO	LU	MA	MI	JU	VI	SA
		1 $238	2 $238	3 $244	4 $244	5 $247
6 $241	7 $238	8 $238	9 $238	10 $244	11 $247	12 $244
13 $238	14 $240	15 $238	16 $240	17 $244	18 $241	19 $244
20 $238	21 $240	22 $238	23 $238	24 $357	25 $357	26 $1042
27 $1008	28 $1006	29 $1007	30 $1011	31 $1425