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Ahau Tulum

261 US$

/ noche

Promedio para noviembre

Ahau Tulum - Image 1

Ahau Tulum - Habitación

Ahau Tulum - Habitación

Ahau Tulum - Vistas desde la habitación

Ahau Tulum - Baño

Precios para Ahau Tulum

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261 US$

/ noche

Promedio para noviembre

Precios medios mensuales

En Ahau Tulum, los precios por noche son de 122 US$ de media en el mes más barato (septiembre) y de 366 US$ en el mes más caro (enero), según los últimos 12 meses.

Precio medio por noche en Ahau Tulum por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	366 US$
febrero	271 US$
marzo	282 US$
abril	258 US$
mayo	176 US$
junio	166 US$
julio	161 US$
agosto	139 US$
septiembre	122 US$
octubre	180 US$
noviembre	261 US$
diciembre	333 US$

Más caro: enero (aprox. 366 US$)

Más barato: septiembre (aprox. 122 US$)

Acerca de esta propiedad

Relájate en la playa privada o aprovecha las demás instalaciones recreativas, que incluyen un centro de bienestar y una piscina al aire libre. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y acceso gratuito a ...

Servicios

Relájate en la playa privada o aprovecha las demás instalaciones recreativas, que incluyen un centro de bienestar y una piscina al aire libre. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y acceso gratuito a un gimnasio cercano.

Servicios empresariales

Tendrás conexión a Internet por cable gratis, tintorería y un servicio de recepción las 24 horas a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) previa petición y aparcamiento con asistencia gratuito.

Comida

Si tienes ganas de comer algo de cocina internacional, ve a Ahau Restaurant, uno de los 2 restaurantes de este hotel, o simplemente llama al servicio de habitaciones con horario limitado. Disfruta de tu bebida favorita en el bar o lounge o en el bar en la playa.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 24 habitaciones con aire acondicionado y minibar. Las habitaciones disponen de balcón o patio con mobiliario. Mantén el contacto con los tuyos gracias a la la conexión wifi gratis. El baño privado con ducha está provisto de cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos.

Ubicación

Si decides alojarte en Ahau Tulum, te encontrarás en una fantástica zona de Tulum (Zona Hotelera) y estarás a pocos pasos de Escultura Ven a la Luz y Playa de Tulum. Además, este hotel de playa se encuentra a 2,9 km de Reserva de la biosfera Sian Ka'an y a 4,1 km de Parque Nacional Tulum.

Qué hay cerca

Escultura Ven a la Luz(0.1 millas)
Playa de Tulum(0.1 millas)
Reserva de la biosfera Sian Ka'an(1.8 millas)
Museo SFER IK(2.1 millas)
Parque del Jaguar(2.5 millas)
Parque Nacional Tulum(2.6 millas)
Acceso al Parque Jaguar(2.6 millas)
Mirador Jaguar Tulum(2.6 millas)
Playa pública Las Palmas(3.5 millas)
Playa Akun(3.7 millas)
Centro comercial Hunab Lifestyle Center(3.9 millas)
Playa Paraíso(4 millas)
Playa(4.6 millas)
Centro de salud y bienestar Holistika Art Walk(5 millas)
Parque Dos Aguas(5.4 millas)
Aeropuerto Internacional de Tulum (TQO)(29.1 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(77.4 millas)

Traslados al aeropuerto
Servicio de lavandería
Servicio de aparcacoches
Personal multilingüe
Caja fuerte
Playa privada

Ubicación

Carr. Tulum a Boca Paila Km. 7.5, Zona Hotelera, Tulum, Tulum, Estado de Quintana Roo, México

Escultura Ven a la Luz (0.1 millas)

Playa de Tulum (0.1 millas)

Reserva de la biosfera Sian Ka'an (1.8 millas)

Museo SFER IK (2.1 millas)

Parque del Jaguar (2.5 millas)

Parque Nacional Tulum (2.6 millas)

Más información sobre la ubicación

Reseñas de los huéspedes sobre Ahau Tulum

8.3

Muy bueno

Basado en 285 comentarios verificados

¿Quién se queda aquí?

Trabajo

0%

Pareja

45%

Familia

16%

Grupo

27%

Solo/a

9%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En Ahau Tulum - Beachfront Hotel, los viajeros elogian su ubicación céntrica frente a la playa, su ambiente natural y el personal amable, aunque también señalan inconvenientes recurrentes como el ruido nocturno, el aire acondicionado y el agua inconsistentes, la humedad o los insectos ocasionales, y una piscina pequeña y modesta.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En Ahau Tulum - Beachfront Hotel, los viajeros elogian su ubicación céntrica frente a la playa, su ambiente natural y el personal amable, aunque también señalan inconvenientes recurrentes como el ruido nocturno, el aire acondicionado y el agua inconsistentes, la humedad o los insectos ocasionales, y una piscina pequeña y modesta.

Los huéspedes disfrutan con frecuencia de comida y cócteles sabrosos, aunque algunos encuentran los precios elevados y el servicio o el registro de entrada lentos a veces. Las habitaciones y los bungalows suelen tener vistas al mar y duchas al aire libre, y algunos señalan balcones pequeños o espacio de almacenamiento limitado. Espere una hermosa estancia en la playa con una ubicación céntrica, un ambiente animado y comodidades rústicas.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Acceso directo a la playa y una piscina compacta junto al restaurante; varios huéspedes señalan que la piscina es pequeña u oscura. Los masajes reciben elogios muy positivos, y las bebidas en la piscina o en la playa son populares.

Reseñas de huéspedes relacionadas

8

Mark

26 jul 2023

·

Se alojó 3 noches

Pool area was nice and pool bartenders were amazing. Passion fruit margaritas were awesome

Pool area was nice and pool bartenders were amazing. Passion fruit margaritas were awesome

4

alan

29 jul 2022

·

Se alojó 4 noches

We paid for a junior studio with beach which was as described. What was not identified was the music that played till 0500 everyday and that they did not clean the balcony covered poo excreta. No fly screens so mosquitos in room if not wanting to use air conditioning. On requesting a change of room, told music was just the weekend. Untrue. No daybeds around the pool and as the ocean was littered with seaweed this meant walking from beach through dinners to access pool. Staff very pleasant.

We paid for a junior studio with beach which was as described. What was not identified was the music that played till 0500 everyday and that they did not clean the balcony covered poo excreta. No fly screens so mosquitos in room if not wanting to use air conditioning. On requesting a change of room, told music was just the weekend. Untrue. No daybeds around the pool and as the ocean was littered with seaweed this meant walking from beach through dinners to access pool. Staff very pleasant.

10

Mayra Esmeralda

12 jun 2024

·

Se alojó 1 noche

Sin duda Ahau es un hotel biodegradable dentro de las hermosas playas de Tulum que por cierto tiene su propia playa y museo. Hotel del famoso Roberto Palazuelos quien lo puedes ver caminando por su hotel y excelente persona!

Sin duda Ahau es un hotel biodegradable dentro de las hermosas playas de Tulum que por cierto tiene su propia playa y museo. Hotel del famoso Roberto Palazuelos quien lo puedes ver caminando por su hotel y excelente persona!

10

Arianna Natalie

24 abr 2023

·

Se alojó 3 noches

I love that it easy access to the beach, food was great!

I love that it easy access to the beach, food was great!

10

jesus

4 oct 2024

·

Se alojó 3 noches

Walking to the beach from the room

Walking to the beach from the room

10

sean

29 ene 2024

·

Se alojó 3 noches

Our stay at Ahau was absolute perfection. Every member of the staff from the check in desk to the beach waitstaff and housekeeping were incredible. We toured several other hotels and none had the combination of rooms, central location and beach access including a pool that Ahau did. I recommend staying on a top floor if you are in a bungalow to enjoy the thatched roof ceiling. The passion fruit margarita is the best in Tulum and the best restaurants are a short walk away. We will def be back. ❤️

Our stay at Ahau was absolute perfection. Every member of the staff from the check in desk to the beach waitstaff and housekeeping were incredible. We toured several other hotels and none had the combination of rooms, central location and beach access including a pool that Ahau did. I recommend staying on a top floor if you are in a bungalow to enjoy the thatched roof ceiling. The passion fruit margarita is the best in Tulum and the best restaurants are a short walk away. We will def be back. ❤️

10

Patricia

11 jun 2024

·

Se alojó 2 noches

Beautiful looking at beach

Beautiful looking at beach

10

Sharon

24 sept 2024

·

Se alojó 4 noches

Me encantó el hotel, muy cálido las cabañas están a nivel de playa, el hotel es chiquito por lo que el servicio y la atención está muy personalizada, la ubicación es excelente y la playa hermosa

Me encantó el hotel, muy cálido las cabañas están a nivel de playa, el hotel es chiquito por lo que el servicio y la atención está muy personalizada, la ubicación es excelente y la playa hermosa

10

Tardu

5 ago 2025

·

Se alojó 5 noches

I can honestly can not find anything negative to say about Ahau. It really was one of the best vacations we’ve ever had. The staff was amazing. The food was amazing, the room was amazing. Entire hotel was amazing. Service was top notch. The ocean was full of sea weed but the hotel was so good at cleaning it up from the beach. These guys work very hard. It takes them hours to clean the sea weed. The concierge was absolutely perfect. They were always in touch with us. Also one thing I liked was we can ask for anything through WhatsApp. Any request any problem. I like that system a lot.

I can honestly can not find anything negative to say about Ahau. It really was one of the best vacations we’ve ever had. The staff was amazing. The food was amazing, the room was amazing. Entire hotel was amazing. Service was top notch. The ocean was full of sea weed but the hotel was so good at cleaning it up from the beach. These guys work very hard. It takes them hours to clean the sea weed. The concierge was absolutely perfect. They were always in touch with us. Also one thing I liked was we can ask for anything through WhatsApp. Any request any problem. I like that system a lot.

10

Eduardo

19 jun 2024

·

Se alojó 4 noches

Todo muy bueno , excepto la piscina muy oscura pequeña.

Todo muy bueno , excepto la piscina muy oscura pequeña.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchos huéspedes encuentran las habitaciones y las áreas comunes limpias, y algunos describen la limpieza como impecable. Sin embargo, varios mencionan problemas como cucarachas y olores persistentes a humedad; algunos también mencionaron la falta de limpieza del balcón o la escasez de toallas.

Reseñas de huéspedes relacionadas

10

Fernanda

30 sept 2025

·

Se alojó 2 noches

La habitación muy limpia, amplia con una bonita vista al mar lastima que era epoca de zarg

La habitación muy limpia, amplia con una bonita vista al mar lastima que era epoca de zarg

2

Ricardo

16 oct 2024

·

Se alojó 3 noches

Salieron dos cucarachas, no salía agua con presión en la regadera, un día solo agua fría y al otro solo caliente. El día del check out a las12 en punto nos fueron a tocar a la puerta para que saliéramos. Lo único bueno es el sabor de la comida y la atención de los meseros en restaurant y playa.

Salieron dos cucarachas, no salía agua con presión en la regadera, un día solo agua fría y al otro solo caliente. El día del check out a las12 en punto nos fueron a tocar a la puerta para que saliéramos. Lo único bueno es el sabor de la comida y la atención de los meseros en restaurant y playa.

10

Johanna

8 may 2024

·

Se alojó 4 noches

Amazing hotel and great service. The room was very tidy and the outdoor shower added a little extra touch, by combining the nature to the room. Would definitely recommend this place.

Amazing hotel and great service. The room was very tidy and the outdoor shower added a little extra touch, by combining the nature to the room. Would definitely recommend this place.

10

Fabio

21 oct 2022

·

Se alojó 3 noches

Da privacidade e acesso à praia. O staff é muito atencioso. Tivemos que mudar de quarto porque o quarto inicial tinha baratas.

Da privacidade e acesso à praia. O staff é muito atencioso. Tivemos que mudar de quarto porque o quarto inicial tinha baratas.

4

alan

29 jul 2022

·

Se alojó 4 noches

We paid for a junior studio with beach which was as described. What was not identified was the music that played till 0500 everyday and that they did not clean the balcony covered poo excreta. No fly screens so mosquitos in room if not wanting to use air conditioning. On requesting a change of room, told music was just the weekend. Untrue. No daybeds around the pool and as the ocean was littered with seaweed this meant walking from beach through dinners to access pool. Staff very pleasant.

We paid for a junior studio with beach which was as described. What was not identified was the music that played till 0500 everyday and that they did not clean the balcony covered poo excreta. No fly screens so mosquitos in room if not wanting to use air conditioning. On requesting a change of room, told music was just the weekend. Untrue. No daybeds around the pool and as the ocean was littered with seaweed this meant walking from beach through dinners to access pool. Staff very pleasant.

10

Tiki

15 sept 2025

·

Se alojó 4 noches

Sergio was amazing, our room cleaners kept it immaculate. Will definitely be returning, such a perfect spot for a honeymoon or girls trip.

Sergio was amazing, our room cleaners kept it immaculate. Will definitely be returning, such a perfect spot for a honeymoon or girls trip.

2

Linda

9 feb 2025

·

Se alojó 3 noches

Its like a Hostel but they charge like a 5 stars hotel. There was no water in my shower, the room was dirty, in my room there were no black out or courtains in all the windows of the room , so at 7 am the sun was in my face. They don’t have enough bath towels, we were 3 in the suite and they just put 3 bath towels the first day but the other days the put pool towels instead of bath towels because they didn’t have enough. There were singers at the restaurant and music from 9 am, and my room was just next to the restaurant so the music was inside my room. The only thing that its good with this hotel it is the location.

Its like a Hostel but they charge like a 5 stars hotel. There was no water in my shower, the room was dirty, in my room there were no black out or courtains in all the windows of the room , so at 7 am the sun was in my face. They don’t have enough bath towels, we were 3 in the suite and they just put 3 bath towels the first day but the other days the put pool towels instead of bath towels because they didn’t have enough. There were singers at the restaurant and music from 9 am, and my room was just next to the restaurant so the music was inside my room. The only thing that its good with this hotel it is the location.

8

Alexis

14 may 2024

·

Se alojó 2 noches

El lugar es increíble , solo un olor fuerte a humedad creo que con un buen aromatizante estaría genial , las camas son muy cómodas, la ubicación es la mejor!!!

El lugar es increíble , solo un olor fuerte a humedad creo que con un buen aromatizante estaría genial , las camas son muy cómodas, la ubicación es la mejor!!!

10

Susan

21 ene 2025

·

Se alojó 5 noches

Very comfortable and clean hotel with friendly staff. The food is excellent though pricey. The beach is lovely and clean.

Very comfortable and clean hotel with friendly staff. The food is excellent though pricey. The beach is lovely and clean.

6

Carmen

9 may 2025

·

Se alojó 2 noches

Very dissatisfied with the process of check in and checking out. Checking in was very slow, only one person at the reception desk and a confusion with the unit that I paid. Also, I got overcharge for the room. Overall, the hotel is nice, clean, beach front, walkable to shopping and restaurants. It was our first time to Tulum and it was fun.

Very dissatisfied with the process of check in and checking out. Checking in was very slow, only one person at the reception desk and a confusion with the unit that I paid. Also, I got overcharge for the room. Overall, the hotel is nice, clean, beach front, walkable to shopping and restaurants. It was our first time to Tulum and it was fun.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones y los bungalows son encantadores, con vistas al mar y duchas al aire libre, y a varios huéspedes les encantaron las unidades frente a la playa. Entre los inconvenientes se incluyen un ruido considerable por la noche, limitaciones o fallas en el aire acondicionado, humedad y fugas, mosquitos, balcones pequeños y algunas camas incómodas.

Reseñas de huéspedes relacionadas

10

Johanna

8 may 2024

·

Se alojó 4 noches

Amazing hotel and great service. The room was very tidy and the outdoor shower added a little extra touch, by combining the nature to the room. Would definitely recommend this place.

Amazing hotel and great service. The room was very tidy and the outdoor shower added a little extra touch, by combining the nature to the room. Would definitely recommend this place.

8

lucia patricia

21 ago 2024

·

Se alojó 2 noches

Está muy bonito, la comida muy bien, la gente muy amable, el aire acondicionado no muy bien, en la noche tenía calor . El balcón es muy pequeño, no hay espacio para las sillas y entrar a la habitación.

Está muy bonito, la comida muy bien, la gente muy amable, el aire acondicionado no muy bien, en la noche tenía calor . El balcón es muy pequeño, no hay espacio para las sillas y entrar a la habitación.

6

Veronica

25 jun 2024

·

Se alojó 5 noches

The resort is great for those who really love to live in the jungle. I disliked the humidity in the room which was always at an all time high no matter what we did with the AC. Our room sliding doors when it would rain would leak rain water in the room that didn’t help with the humidity either and made the room smell bad. The facility needs upgrades as you can tell the wood is getting worn out. Food was ok, we ate better at other locations. Location of the hotel is a great one as it’s right next to the statue of the Luz and other great restaurants such as Rosa Negra and Ilios. I would not stay here again due to the rooms needing some serious upgrades to make your stay and sleep more comfortable.

The resort is great for those who really love to live in the jungle. I disliked the humidity in the room which was always at an all time high no matter what we did with the AC. Our room sliding doors when it would rain would leak rain water in the room that didn’t help with the humidity either and made the room smell bad. The facility needs upgrades as you can tell the wood is getting worn out. Food was ok, we ate better at other locations. Location of the hotel is a great one as it’s right next to the statue of the Luz and other great restaurants such as Rosa Negra and Ilios. I would not stay here again due to the rooms needing some serious upgrades to make your stay and sleep more comfortable.

10

Lyndsey

7 oct 2024

·

Se alojó 5 noches

We had the bungalows onto the beach and they were phenomenal. The fruit smoothie place was great, staff really friendly, perfectly positioned Taxis are expensive!

We had the bungalows onto the beach and they were phenomenal. The fruit smoothie place was great, staff really friendly, perfectly positioned Taxis are expensive!

10

sean

29 ene 2024

·

Se alojó 3 noches

Our stay at Ahau was absolute perfection. Every member of the staff from the check in desk to the beach waitstaff and housekeeping were incredible. We toured several other hotels and none had the combination of rooms, central location and beach access including a pool that Ahau did. I recommend staying on a top floor if you are in a bungalow to enjoy the thatched roof ceiling. The passion fruit margarita is the best in Tulum and the best restaurants are a short walk away. We will def be back. ❤️

Our stay at Ahau was absolute perfection. Every member of the staff from the check in desk to the beach waitstaff and housekeeping were incredible. We toured several other hotels and none had the combination of rooms, central location and beach access including a pool that Ahau did. I recommend staying on a top floor if you are in a bungalow to enjoy the thatched roof ceiling. The passion fruit margarita is the best in Tulum and the best restaurants are a short walk away. We will def be back. ❤️

10

Patricia

11 jun 2024

·

Se alojó 2 noches

Beautiful looking at beach

Beautiful looking at beach

6

Jennifer

26 mar 2024

·

Se alojó 2 noches

This property is beautiful, the views are breathtaking. We went for our honeymoon. We had our first night there though in a room where the AC stopped working. Along with it being too hot to fall asleep and the loud club music till 1:30am, This made for a terrible day to follow. The staff and manager were kind and accommodating when we had issues and did refund part of our stay and apologized. But our time was short there and we wished we had chose another place in Tulum. This is not a place for people who aren’t wanting to party all night or light sleepers.

This property is beautiful, the views are breathtaking. We went for our honeymoon. We had our first night there though in a room where the AC stopped working. Along with it being too hot to fall asleep and the loud club music till 1:30am, This made for a terrible day to follow. The staff and manager were kind and accommodating when we had issues and did refund part of our stay and apologized. But our time was short there and we wished we had chose another place in Tulum. This is not a place for people who aren’t wanting to party all night or light sleepers.

6

David

23 ago 2024

·

Se alojó 2 noches

It’s a nice property but we never got room key message till after 430pm. Hotel is nice. Bed is comfortable. I would have given it 5/5 but if you want to sleep forget it, loud boom boom music till 3am. Even with plugs in you can hear it. Nearly checked out at 2am as I was going crazy. Did report it. Butt same thing next night. It’s a good Instagram place but shocking if you want sleep.

It’s a nice property but we never got room key message till after 430pm. Hotel is nice. Bed is comfortable. I would have given it 5/5 but if you want to sleep forget it, loud boom boom music till 3am. Even with plugs in you can hear it. Nearly checked out at 2am as I was going crazy. Did report it. Butt same thing next night. It’s a good Instagram place but shocking if you want sleep.

8

horacio

9 oct 2023

·

Se alojó 1 noche

Las almohadas son grandes y súper duras. El colchón ya están vencidos y se hunden. El servicio muy bien y felicito al staff por sus buenas atenciones

Las almohadas son grandes y súper duras. El colchón ya están vencidos y se hunden. El servicio muy bien y felicito al staff por sus buenas atenciones

4

ismael

11 jun 2023

·

Se alojó 5 noches

Brought my wife here for her 40th birthday. It was on her bucket list to visit Tulum. First, it is a king trip from the airport. Once we arrived, noticed that overall Tulum us beautiful. Ahau is a beautiful and unique property. Traditional Mexican architecture combined with modern influences. All rooms are individual bungalows. The problem here is that the a/c is turned off from 9am to 6pm. The last night we had to sleep without a/c because it broke. Informed staff and confirmed by checking the system, but not even issued credit for that night or even a meal. There are mosquitos and bugs everywhere. This hotel is not worth the nightly rate. Restaurant and beach staff is superb!!

Brought my wife here for her 40th birthday. It was on her bucket list to visit Tulum. First, it is a king trip from the airport. Once we arrived, noticed that overall Tulum us beautiful. Ahau is a beautiful and unique property. Traditional Mexican architecture combined with modern influences. All rooms are individual bungalows. The problem here is that the a/c is turned off from 9am to 6pm. The last night we had to sleep without a/c because it broke. Informed staff and confirmed by checking the system, but not even issued credit for that night or even a meal. There are mosquitos and bugs everywhere. This hotel is not worth the nightly rate. Restaurant and beach staff is superb!!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente elogiado por su amabilidad, atención y ayuda, y algunos destacan el apoyo proactivo del conserje a través de WhatsApp. Sin embargo, varios informan sobre un registro de entrada lento o confuso, un horario limitado o falta de respuesta en la recepción, ocasionales descortesías y problemas con la facturación o la salida.

Reseñas de huéspedes relacionadas

4

Sankalp

1 may 2022

·

Se alojó 3 noches

Do not stay at Ahau. Apart from good location, there is nothing positive. They have front desk but only from 7am - 10pm and many times there is no one at the front desk. I had to ask the people working at restaurant to find front desk people. No phones in room to reach them, only WhatsApp and half the times they do not respond to your messages on WhatsApp. They take forever to check in. Only one person at front desk and he was attending to another guest so he told me to wait. I waited for 20 mins and when it’s my turn, another guest just walks in and they attend to him, completely ignoring me. Maybe it was due to racism as I am not white and the guest was white but nevertheless, preposterous to say the least. I just walked out to grab lunch. Rooms are rather small and their is always an issue with water. Atleast 3-4 times the water supply was cut off and it took nearly an hour for them to restore. One time I woke up at 6am and no water and obviously you can’t contact front desk as they operate only from 7am - 10pm. They have one tiny pool by the restaurant and that’s it. Food at the restaurant is rather average. Much better hotels available in tulum

Do not stay at Ahau. Apart from good location, there is nothing positive. They have front desk but only from 7am - 10pm and many times there is no one at the front desk. I had to ask the people working at restaurant to find front desk people. No phones in room to reach them, only WhatsApp and half the times they do not respond to your messages on WhatsApp. They take forever to check in. Only one person at front desk and he was attending to another guest so he told me to wait. I waited for 20 mins and when it’s my turn, another guest just walks in and they attend to him, completely ignoring me. Maybe it was due to racism as I am not white and the guest was white but nevertheless, preposterous to say the least. I just walked out to grab lunch. Rooms are rather small and their is always an issue with water. Atleast 3-4 times the water supply was cut off and it took nearly an hour for them to restore. One time I woke up at 6am and no water and obviously you can’t contact front desk as they operate only from 7am - 10pm. They have one tiny pool by the restaurant and that’s it. Food at the restaurant is rather average. Much better hotels available in tulum

2

Yousma Devi

10 jul 2024

·

Se alojó 2 noches

We were so disappointed about the service. Upon arrival the staff said do you want a welcome drink as he forgot to asked when we reached the office. There was no warmth at all! Air conditioning kept going off and had to keep msgning them to put it on! After cleaning our room there was no fresh towel given to us. On the 4th of july a hurricane was expected. We are pressured to check out at 11am then it came to 10 30 am when they check out was at 12! The staff was sitting in our patio and outside our door being so noisy and disrespectful. On the 3rd of july they said they will send a complimentary bottle of wine which never came for my Husband's birthday celebration. Worst is my card was charged without my consent as they were in a rush to leave! This is unacceptable! STAFF has to be trained to be more respectful and noisy! Food quality isn't Great! On the 3rd morning, staff was making so much noise on top of our villa cleaning up. Very disappointing!

We were so disappointed about the service. Upon arrival the staff said do you want a welcome drink as he forgot to asked when we reached the office. There was no warmth at all! Air conditioning kept going off and had to keep msgning them to put it on! After cleaning our room there was no fresh towel given to us. On the 4th of july a hurricane was expected. We are pressured to check out at 11am then it came to 10 30 am when they check out was at 12! The staff was sitting in our patio and outside our door being so noisy and disrespectful. On the 3rd of july they said they will send a complimentary bottle of wine which never came for my Husband's birthday celebration. Worst is my card was charged without my consent as they were in a rush to leave! This is unacceptable! STAFF has to be trained to be more respectful and noisy! Food quality isn't Great! On the 3rd morning, staff was making so much noise on top of our villa cleaning up. Very disappointing!

10

KHATIJA

28 oct 2023

·

Se alojó 3 noches

We had a great time at ahau! The staff was exceptionally kind and helpful and the service was top notch. The hotel was centrally located to everything and the staff even helped us book a great Mayan adventure with a tour guide. Highly recommend!

We had a great time at ahau! The staff was exceptionally kind and helpful and the service was top notch. The hotel was centrally located to everything and the staff even helped us book a great Mayan adventure with a tour guide. Highly recommend!

10

Tiki

15 sept 2025

·

Se alojó 4 noches

Sergio was amazing, our room cleaners kept it immaculate. Will definitely be returning, such a perfect spot for a honeymoon or girls trip.

Sergio was amazing, our room cleaners kept it immaculate. Will definitely be returning, such a perfect spot for a honeymoon or girls trip.

10

Amy

1 may 2023

·

Se alojó 4 noches

The front desk staff here was the literal best I’ve ever encountered. We didn’t wait longer then 10 minutes for anything. If I could rate this hotel 100 stars I would. Such an incredible experience!

The front desk staff here was the literal best I’ve ever encountered. We didn’t wait longer then 10 minutes for anything. If I could rate this hotel 100 stars I would. Such an incredible experience!

10

Jim

7 sept 2025

·

Se alojó 3 noches

Friendly staff, great location, very good food and drinks

Friendly staff, great location, very good food and drinks

4

William

5 jul 2024

·

Se alojó 2 noches

TERRIBLE STAFF, incompetent and misleading staff.

TERRIBLE STAFF, incompetent and misleading staff.

10

Tardu

5 ago 2025

·

Se alojó 5 noches

I can honestly can not find anything negative to say about Ahau. It really was one of the best vacations we’ve ever had. The staff was amazing. The food was amazing, the room was amazing. Entire hotel was amazing. Service was top notch. The ocean was full of sea weed but the hotel was so good at cleaning it up from the beach. These guys work very hard. It takes them hours to clean the sea weed. The concierge was absolutely perfect. They were always in touch with us. Also one thing I liked was we can ask for anything through WhatsApp. Any request any problem. I like that system a lot.

I can honestly can not find anything negative to say about Ahau. It really was one of the best vacations we’ve ever had. The staff was amazing. The food was amazing, the room was amazing. Entire hotel was amazing. Service was top notch. The ocean was full of sea weed but the hotel was so good at cleaning it up from the beach. These guys work very hard. It takes them hours to clean the sea weed. The concierge was absolutely perfect. They were always in touch with us. Also one thing I liked was we can ask for anything through WhatsApp. Any request any problem. I like that system a lot.

6

Carmen

9 may 2025

·

Se alojó 2 noches

Very dissatisfied with the process of check in and checking out. Checking in was very slow, only one person at the reception desk and a confusion with the unit that I paid. Also, I got overcharge for the room. Overall, the hotel is nice, clean, beach front, walkable to shopping and restaurants. It was our first time to Tulum and it was fun.

Very dissatisfied with the process of check in and checking out. Checking in was very slow, only one person at the reception desk and a confusion with the unit that I paid. Also, I got overcharge for the room. Overall, the hotel is nice, clean, beach front, walkable to shopping and restaurants. It was our first time to Tulum and it was fun.

10

ENRIQUE

17 nov 2025

·

Se alojó 5 noches

Great Property and the staff are wonderful

Great Property and the staff are wonderful

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Ubicación céntrica frente a la playa, a poca distancia a pie de restaurantes, clubes populares y la estatua de Ahau. Muchos aprecian la comodidad, aunque la vida nocturna cercana puede generar ruido hasta altas horas de la noche.

Reseñas de huéspedes relacionadas

10

Fe

3 jul 2024

·

Se alojó 4 noches

Great location and middle of the everything

Great location and middle of the everything

10

Ginger

11 oct 2024

·

Se alojó 1 noche

Perfect location, incredible food, great staff. Will stay again in a heartbeat.

Perfect location, incredible food, great staff. Will stay again in a heartbeat.

10

Marcelle

8 sept 2024

·

Se alojó 2 noches

Great place to stay in Tulum if you want to be near Bagatelle and Ilios, Bombonniere, etc. Ahau is close enough to these places you can walk to, but far enough for you not to hear the loud music all night. Truly great!

Great place to stay in Tulum if you want to be near Bagatelle and Ilios, Bombonniere, etc. Ahau is close enough to these places you can walk to, but far enough for you not to hear the loud music all night. Truly great!

8

Nagme

15 mar 2023

·

Se alojó 5 noches

Everything is almost perfect in this hotel. it's in the middle of the rest&club district. Walking distance to other cool places but at the same time you can not sleep before 2 am because of the noise. Choose quiet rooms when you book.

Everything is almost perfect in this hotel. it's in the middle of the rest&club district. Walking distance to other cool places but at the same time you can not sleep before 2 am because of the noise. Choose quiet rooms when you book.

8

Jesus Francisco

16 sept 2024

·

Se alojó 2 noches

Muy buena ubicación para desayunar, comer o cenar en los alrededores

Muy buena ubicación para desayunar, comer o cenar en los alrededores

8

Ricardo

17 feb 2024

·

Se alojó 1 noche

Great location and a beautiful beach view. The staff was extremely friendly and welcoming.

Great location and a beautiful beach view. The staff was extremely friendly and welcoming.

10

Robert

16 may 2025

·

Se alojó 5 noches

I felt like I was in nature the entire time. What a beautiful property in a natural setting, complete with sand walkways around the rooms. I felt so at peace here. The ocean was the constancy presence in my six day stay. I’m looking forward to returning soon.

I felt like I was in nature the entire time. What a beautiful property in a natural setting, complete with sand walkways around the rooms. I felt so at peace here. The ocean was the constancy presence in my six day stay. I’m looking forward to returning soon.

10

Sharon

24 sept 2024

·

Se alojó 4 noches

Me encantó el hotel, muy cálido las cabañas están a nivel de playa, el hotel es chiquito por lo que el servicio y la atención está muy personalizada, la ubicación es excelente y la playa hermosa

Me encantó el hotel, muy cálido las cabañas están a nivel de playa, el hotel es chiquito por lo que el servicio y la atención está muy personalizada, la ubicación es excelente y la playa hermosa

6

Carmen

9 may 2025

·

Se alojó 2 noches

Very dissatisfied with the process of check in and checking out. Checking in was very slow, only one person at the reception desk and a confusion with the unit that I paid. Also, I got overcharge for the room. Overall, the hotel is nice, clean, beach front, walkable to shopping and restaurants. It was our first time to Tulum and it was fun.

Very dissatisfied with the process of check in and checking out. Checking in was very slow, only one person at the reception desk and a confusion with the unit that I paid. Also, I got overcharge for the room. Overall, the hotel is nice, clean, beach front, walkable to shopping and restaurants. It was our first time to Tulum and it was fun.

10

Nagaram

4 may 2025

·

Se alojó 3 noches

Excellent location

Excellent location

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

La comida y las bebidas reciben elogios frecuentes, incluidos cócteles y batidos excepcionales. Algunos huéspedes consideran que los precios son elevados o la comida promedio.

Reseñas de huéspedes relacionadas

8

Mark

26 jul 2023

·

Se alojó 3 noches

Pool area was nice and pool bartenders were amazing. Passion fruit margaritas were awesome

Pool area was nice and pool bartenders were amazing. Passion fruit margaritas were awesome

10

Ginger

11 oct 2024

·

Se alojó 1 noche

Perfect location, incredible food, great staff. Will stay again in a heartbeat.

Perfect location, incredible food, great staff. Will stay again in a heartbeat.

6

Veronica

25 jun 2024

·

Se alojó 5 noches

The resort is great for those who really love to live in the jungle. I disliked the humidity in the room which was always at an all time high no matter what we did with the AC. Our room sliding doors when it would rain would leak rain water in the room that didn’t help with the humidity either and made the room smell bad. The facility needs upgrades as you can tell the wood is getting worn out. Food was ok, we ate better at other locations. Location of the hotel is a great one as it’s right next to the statue of the Luz and other great restaurants such as Rosa Negra and Ilios. I would not stay here again due to the rooms needing some serious upgrades to make your stay and sleep more comfortable.

The resort is great for those who really love to live in the jungle. I disliked the humidity in the room which was always at an all time high no matter what we did with the AC. Our room sliding doors when it would rain would leak rain water in the room that didn’t help with the humidity either and made the room smell bad. The facility needs upgrades as you can tell the wood is getting worn out. Food was ok, we ate better at other locations. Location of the hotel is a great one as it’s right next to the statue of the Luz and other great restaurants such as Rosa Negra and Ilios. I would not stay here again due to the rooms needing some serious upgrades to make your stay and sleep more comfortable.

10

Lyndsey

7 oct 2024

·

Se alojó 5 noches

We had the bungalows onto the beach and they were phenomenal. The fruit smoothie place was great, staff really friendly, perfectly positioned Taxis are expensive!

We had the bungalows onto the beach and they were phenomenal. The fruit smoothie place was great, staff really friendly, perfectly positioned Taxis are expensive!

10

Alexander

15 sept 2025

·

Se alojó 3 noches

Esta propiedad me dejó enamorada, por supuesto que voy a regresar con mi familia, es un paraíso, la atención excelente en todas las áreas, la comida muy deliciosa, fue un relax total, los masajes espectaculares, no dejen de hacerlo si vienen, 200 por ciento recomendado.

Esta propiedad me dejó enamorada, por supuesto que voy a regresar con mi familia, es un paraíso, la atención excelente en todas las áreas, la comida muy deliciosa, fue un relax total, los masajes espectaculares, no dejen de hacerlo si vienen, 200 por ciento recomendado.

10

sean

29 ene 2024

·

Se alojó 3 noches

Our stay at Ahau was absolute perfection. Every member of the staff from the check in desk to the beach waitstaff and housekeeping were incredible. We toured several other hotels and none had the combination of rooms, central location and beach access including a pool that Ahau did. I recommend staying on a top floor if you are in a bungalow to enjoy the thatched roof ceiling. The passion fruit margarita is the best in Tulum and the best restaurants are a short walk away. We will def be back. ❤️

Our stay at Ahau was absolute perfection. Every member of the staff from the check in desk to the beach waitstaff and housekeeping were incredible. We toured several other hotels and none had the combination of rooms, central location and beach access including a pool that Ahau did. I recommend staying on a top floor if you are in a bungalow to enjoy the thatched roof ceiling. The passion fruit margarita is the best in Tulum and the best restaurants are a short walk away. We will def be back. ❤️

10

Jim

7 sept 2025

·

Se alojó 3 noches

Friendly staff, great location, very good food and drinks

Friendly staff, great location, very good food and drinks

10

Tardu

5 ago 2025

·

Se alojó 5 noches

I can honestly can not find anything negative to say about Ahau. It really was one of the best vacations we’ve ever had. The staff was amazing. The food was amazing, the room was amazing. Entire hotel was amazing. Service was top notch. The ocean was full of sea weed but the hotel was so good at cleaning it up from the beach. These guys work very hard. It takes them hours to clean the sea weed. The concierge was absolutely perfect. They were always in touch with us. Also one thing I liked was we can ask for anything through WhatsApp. Any request any problem. I like that system a lot.

I can honestly can not find anything negative to say about Ahau. It really was one of the best vacations we’ve ever had. The staff was amazing. The food was amazing, the room was amazing. Entire hotel was amazing. Service was top notch. The ocean was full of sea weed but the hotel was so good at cleaning it up from the beach. These guys work very hard. It takes them hours to clean the sea weed. The concierge was absolutely perfect. They were always in touch with us. Also one thing I liked was we can ask for anything through WhatsApp. Any request any problem. I like that system a lot.

10

Susan

21 ene 2025

·

Se alojó 5 noches

Very comfortable and clean hotel with friendly staff. The food is excellent though pricey. The beach is lovely and clean.

Very comfortable and clean hotel with friendly staff. The food is excellent though pricey. The beach is lovely and clean.

8

Adnan

5 feb 2024

·

Se alojó 5 noches

Property itself is beautiful and is in a real good location. Staff, Food and Service is avarage.

Property itself is beautiful and is in a real good location. Staff, Food and Service is avarage.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

8

Alma Graciela

1 abr 2026

·

Se alojó 4 noches

Extraordinaria experiencia, el personal súper amable, la habitación con una vista increíble y súper limpio y bonito, tienen clases de meditación todos los días y hay instructor extraordinario. Sin duda volveré

Extraordinaria experiencia, el personal súper amable, la habitación con una vista increíble y súper limpio y bonito, tienen clases de meditación todos los días y hay instructor extraordinario. Sin duda volveré

10

Fernanda

30 sept 2025

·

Se alojó 2 noches

La habitación muy limpia, amplia con una bonita vista al mar lastima que era epoca de zarg

La habitación muy limpia, amplia con una bonita vista al mar lastima que era epoca de zarg

10

Alexander

15 sept 2025

·

Se alojó 3 noches

Esta propiedad me dejó enamorada, por supuesto que voy a regresar con mi familia, es un paraíso, la atención excelente en todas las áreas, la comida muy deliciosa, fue un relax total, los masajes espectaculares, no dejen de hacerlo si vienen, 200 por ciento recomendado.

Esta propiedad me dejó enamorada, por supuesto que voy a regresar con mi familia, es un paraíso, la atención excelente en todas las áreas, la comida muy deliciosa, fue un relax total, los masajes espectaculares, no dejen de hacerlo si vienen, 200 por ciento recomendado.

10

Marisol

3 ago 2025

·

Se alojó 4 noches

Todo espectacular y buen lugar para relajarse. un poco alto en precios

Todo espectacular y buen lugar para relajarse. un poco alto en precios

2

JOSE

30 nov 2024

·

Esperaba mas del hotel en cuanto al servicio y la atención al cliente..No lleno mis espectativas.. en cuanto al lugar y la playa muy bonita..

Esperaba mas del hotel en cuanto al servicio y la atención al cliente..No lleno mis espectativas.. en cuanto al lugar y la playa muy bonita..

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 23:30

Antes de la(s) 12:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

noviembre 2026

DO	LU	MA	MI	JU	VI	SA
1 $173	2 $171	3 $173	4 $173	5 $173	6 $172	7 $170
8 $169	9 $169	10 $207	11 $207	12 $207	13 $207	14 $207
15 $206	16 $207	17 $173	18 $173	19 $173	20 $287	21 $330
22 $274	23 $208	24 $173	25 $169	26 $229	27 $173	28 $274
29 $207	30 $173

diciembre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

Este alojamiento proporciona un servicio de traslado desde el aeropuerto (es posible que se apliquen cargos adicionales). Los huéspedes deberán proporcionar al alojamiento los datos de su llegada a través de la información de contacto que figura en la confirmación de la reserva. Si tienes previsto llegar después de las 21:00, ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.

El check in debe realizarlo alguien que tenga al menos 18 años.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
Transacciones sin efectivo disponibles
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada

Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con este hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
Se ofrece alojamiento gratuito a un máximo de un menor de hasta 11 años, siempre que ocupe la misma habitación que sus padres o tutores, utilizando las camas existentes.
Es posible pagar todas las transacciones sin dinero en efectivo.
Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.

Transporte al aeropuerto: 10000 USD por persona ida y vuelta
Mascotas: 25 USD por mascota, por estancia
No se cobran tasas por los animales de servicio
El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.