Heritance Kandalama

Un staff fantástico

After all the hype of this property our expectations were not met. There appears to be a lack of attention to detail. Floor of our room was ‘grimy’ and had not been cleaned to the standard expected. Dirty bed linen and insufficient towels or water to cater for the number of booked guests. Breakfast was exceptional as were the breakfast staff. Wait staff in the pool deck were often hard to find. A fair way behind the competition

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Lovely hotel in great surrounding. Fab infinity pool for Insta worthy pics. The food at the hotel was outstanding and by far the best buffets we had during our trip to Sri Lanka and definitely the best hoppers. The hotel is built into a rock. Some areas felt a little dated in decor and check in was a bit slow but this could be due to the large numbers of people staying at the hotel. The pool boys at the infinity pool were fabulous in helping us take photographs that captured the beauty of the area. The room was lovely and we had a fantastic view of Sigiriya and a jacuzzi with an outside view. Great base for exploring Sigiriya and the Eco elephant safari.

Perfect hospitality, cleanliness, foods and environment.