Best Western Cedar Park Inn

Value

The rooms were good, the staff were nice and the hotel itself was quiet even though it was busy. The pool could use a revamp for sure. But everything else was good.

Very disappointed that we were not informed the restaurant had closed after we booked but in the month prior to our arrival. It was an important factor in our choice of hotel, and we would not have stayed there otherwise. The pool area was also extremely chaotic, as there was 7-8 children throwing a football from end to end, and hit us, and our small children multiple times. The parents were not present and although we asked the staff to ask others to settle down, no one came. Breakfast was ok. Enough for the kids to eat. Only item that was fresh was the apples and oranges, everything else was very processed foods. Would have rather paid for a freshly made breakfast.

Great experience, Jazz helped to make my experience great

Only one person at the desk. Long wait to check in and then not very helpful. Spoke to me in a firm demanding tone. At checkout another long wait to check only one person at the desk.