Regency on the Beach

Proximity to the beach was great! Parking was challenging. Reception has such limited hours I didn’t ever see them.

Fantastic ocean view. Right on beach no road to cross. Very close to Tallebudgera Lifesavers and their restaurant. Pool small but good temperature. Highly recommend Regency and ocean view unit

Good place to stay - I needed a place with a kitchen washer/dryer and this place was perfect. Right on the beach so you can enjoy the ocean. Included was car port parking and they accommodated my late check-in. Rooms are nice and comfy. 7th floor view is also very nice - There is a pool, bbq area on the roof. Recommended if you need a place to stay and can take care of your own needs. Area has many nearby groceries, restaurants, cafes, drug stores.

Convenient location. Was driving a large rental van so being able to park close-by on the street was a big plus.

Perfect beachfront location - excuses the state of the hotel room itself… Overall, the view and the distance to the beach is what makes this hotel a great choice. It’s a shame about the room itself. Everything is run down, even the actual door lock and frame are scratched and wobbly. The curtains are falling off the frame, skirting boards and paint is chipped, the carpet needed replacing a long time ago. It feels pretty cheap and ratty- i.e the ugliest art works you can find and an op shop looking lounge. If you value location over comfort, you can look past this. But if the owner renovated the whole place, you could nearly charge what you like the location is that good. On the fence about coming back, I’ll probably spent a bit extra for somewhere that’s finished to a nicer standard. Good points - location, checking in and out when the office was unstaffed was easy, intercom to call centre and keys ready for me, cleanliness was good despite the actual property condition, parking.

Loved: beautiful view from spacious rooftop the sound of waves from studio and location. Didn’t like: The reception desk on a weekend in this complex in a tourist area, only opens from 9-10am. Guests phone upon arrival at 2pm to obtain pin to open safe to find keys and paperwork. Several envelopes for different guest’s apartments were there. People could take anyone’s envelope. A guest who was waiting longer than us for a return call for his pin, reached in to obtain his. Where is the security in this procedure? During first phone call I discovered vehicle was too tall to fit in underneath car park. I was advised that I couldn’t park in any of the 5 visitor car parks …but on road. Continuous yellow line on public road – so NO parking was available. When phoning upon arrival I was told again that car can be towed away if I parked in visitor carpark. I stated that as paying guests for 2 nights we should have more rights over visitors for a carpark. Told them that we will be parking; gave rego number and said that we don’t want our vehicle towed away. Other guests could not believe this procedure exists and had never come across it before.

Enjoyed my stay, open my door put onto the beach. Quiet and clean. Great communication with reception after hours. Easy parking. Close to everything.

I really liked the location and the size of the room, the kitchen and view, but it wasn’t cleaned properly. The bed felt sandy on top. There was a dirty sick left in the bedroom and a jacket hanging in the wardrobe. I told the receptionist downstairs and he say “it’s not my problem”. I took a photo of the sock and jacket. The door into the balcony didn’t lock. The bedroom door was broken snd didn’t close. The spa didn’t work and the shower in the unit was terrible. It said there was supposed to be an extra role of toilet paper in the cupboard and there wasn’t. When I needed another tile, reception was closed.

The location of this property was fantastic! Close to the surf club and the beach. The property is older, but clean and tidy. Checkin process was easy and staff were helpful and friendly. Pool and spa were clean.

Great location and beaches. Room needed maintenance. Pool and bbq areas needed cleaning. No onsite management to check in or for the majority of our stay.

The position of the hotel is excellent. The biggest disappointment was the cleanliness. I have an allergy to dust mites which was severely triggered within 15 minutes of entering the apartment, resulting in rashes and swollen joints. The apartment was fully carpeted except the bathroom and poorly cleaned. Our stay was for 2 night's but due to my reaction we had to leave after the first night. I attempted to raise the issue with reception but they were disinterested/ didn’t know what to do.

The room was very small and basic. The kitchen lacked in items to use. The shower wasn’t cleaned properly, there was gum stuck on the wall with other people’s hair. Couldn’t get live tv, had to use our own account on Netflix, and the tv was very small. Half of the patio had water continuously dripping on it from the higher units drain pipes. The only thing we liked about the place was how close it was to the beach, unfortunately we will not stay here again.

Great location and clean and neat apartment

Room 504. Black mould on bathroom ceiling. Microwave had heaps of rust on the inside, and didn’t heat food properly.

Enjoyed my stay, open my door put onto the beach. Quiet and clean. Great communication with reception after hours. Easy parking. Close to everything.

The building itself outside and common area is maintained but the room was terrible. There was hair on the wall tiles in the shower, tiles cracked in the base of the shower, the door of the shower was rusty and warped which wouldn’t close properly. The room itself had a surface clean but the tiles need a good scrub. The curtains are stained and dirty. The toilet seat is stuck down with double sided tape

Very tired and grubby

I really liked the location and the size of the room, the kitchen and view, but it wasn’t cleaned properly. The bed felt sandy on top. There was a dirty sick left in the bedroom and a jacket hanging in the wardrobe. I told the receptionist downstairs and he say “it’s not my problem”. I took a photo of the sock and jacket. The door into the balcony didn’t lock. The bedroom door was broken snd didn’t close. The spa didn’t work and the shower in the unit was terrible. It said there was supposed to be an extra role of toilet paper in the cupboard and there wasn’t. When I needed another tile, reception was closed.

The location of this property was fantastic! Close to the surf club and the beach. The property is older, but clean and tidy. Checkin process was easy and staff were helpful and friendly. Pool and spa were clean.

I had a nice stay here. The room was clean and tidy, the bed was comfortable and all appliances worked well.

The room was quite basic but comfortable

We stayed here last year and the unit was spacious with cooking facilities and washing facilities. This year the unit (at a similar price point) was very small with none of these things and a bar fridge rather than a full size one. We were very disappointed.

The room was very small and basic. The kitchen lacked in items to use. The shower wasn’t cleaned properly, there was gum stuck on the wall with other people’s hair. Couldn’t get live tv, had to use our own account on Netflix, and the tv was very small. Half of the patio had water continuously dripping on it from the higher units drain pipes. The only thing we liked about the place was how close it was to the beach, unfortunately we will not stay here again.

All good except tv did not work.A bit dated but comfortable.

Perfect beachfront location - excuses the state of the hotel room itself… Overall, the view and the distance to the beach is what makes this hotel a great choice. It’s a shame about the room itself. Everything is run down, even the actual door lock and frame are scratched and wobbly. The curtains are falling off the frame, skirting boards and paint is chipped, the carpet needed replacing a long time ago. It feels pretty cheap and ratty- i.e the ugliest art works you can find and an op shop looking lounge. If you value location over comfort, you can look past this. But if the owner renovated the whole place, you could nearly charge what you like the location is that good. On the fence about coming back, I’ll probably spent a bit extra for somewhere that’s finished to a nicer standard. Good points - location, checking in and out when the office was unstaffed was easy, intercom to call centre and keys ready for me, cleanliness was good despite the actual property condition, parking.

It was just what I wanted My room needed a bit of love eg a paint

Location is great! Room was clean but small and needs an update. Outside balcony was big and a great space but the furniture needs to make it an extension of inside rather than camping chairs!! We spent most of our time at the beach and creek so definitely served it’s purpose

Overall, Regency was very good, but the room we stayed in needed maintenance done. Curtains in bedroom were in poor condition (didn't properly cover the glass door/windows), the hand basin in bathroom was cracked & should be replaced, the glass sliding door onto deck from main room was difficult to open (needs oiling or wheels replaced), the bathroom has no or very little ventilation so smelt quite a bit at times.

Great location for the beach the shower was terrible

Great location. The room was soulless although ist had all the basics. It was not welcoming & the outdoor furniture was deteriorating.

Great service and friendly staff

Proximity to the beach was great! Parking was challenging. Reception has such limited hours I didn’t ever see them.

We stayed at the hotel for a couple of days I was double charged for two rooms instead of one the hotel was notified before staying and we were assured the problem would be fixed and that was almost 3 weeks ago I keep getting messages requesting the itinerarys for both rooms which I have sent to them and nothing has been sorted with the refund of money's or stats at the hotel in the future to cover the costs they just keep replying emails saying to send both itinerarys to verify on there end

Perfect beachfront location - excuses the state of the hotel room itself… Overall, the view and the distance to the beach is what makes this hotel a great choice. It’s a shame about the room itself. Everything is run down, even the actual door lock and frame are scratched and wobbly. The curtains are falling off the frame, skirting boards and paint is chipped, the carpet needed replacing a long time ago. It feels pretty cheap and ratty- i.e the ugliest art works you can find and an op shop looking lounge. If you value location over comfort, you can look past this. But if the owner renovated the whole place, you could nearly charge what you like the location is that good. On the fence about coming back, I’ll probably spent a bit extra for somewhere that’s finished to a nicer standard. Good points - location, checking in and out when the office was unstaffed was easy, intercom to call centre and keys ready for me, cleanliness was good despite the actual property condition, parking.

Loved: beautiful view from spacious rooftop the sound of waves from studio and location. Didn’t like: The reception desk on a weekend in this complex in a tourist area, only opens from 9-10am. Guests phone upon arrival at 2pm to obtain pin to open safe to find keys and paperwork. Several envelopes for different guest’s apartments were there. People could take anyone’s envelope. A guest who was waiting longer than us for a return call for his pin, reached in to obtain his. Where is the security in this procedure? During first phone call I discovered vehicle was too tall to fit in underneath car park. I was advised that I couldn’t park in any of the 5 visitor car parks …but on road. Continuous yellow line on public road – so NO parking was available. When phoning upon arrival I was told again that car can be towed away if I parked in visitor carpark. I stated that as paying guests for 2 nights we should have more rights over visitors for a carpark. Told them that we will be parking; gave rego number and said that we don’t want our vehicle towed away. Other guests could not believe this procedure exists and had never come across it before.

Absolutely appalling service from this place. When we arrived at 3.00pm reception was closed. Our check in information said "The front desk is open during the following times: Monday-Friday: 9 AM-4 PM Front desk staff will greet guests on arrival at the property" There was nobody to be seen. We tried calling several numbers for after hours but both lines were not being answered or disconnected. God forbid it wasn't an emergency situation!! We had asked for a roll away bed for our son which wasn't n the room. Again when tried calling the numbers provided but still no answer. Luckily a lovely lady who owns an apartment there helped us and managed to track someone down. If it wasn't for this lady's help and persistence to assist us we would not have had any help. We were at the stage of sleeping on an old leather couch with no bedding. When a roll away bed finally arrived it was old and rusty and appallingly uncomfortable. Overall the experience at this place was terrible and ruined the end of our trip.

Receptionist was unclear with instructions, didn’t make sense and wasn’t helpful at all. The other residents were noisy through out 1am-9am resulting in no sleep. Very disappointing for the amount of money which was paid.

We were allocated 607a, an apartment which was well overdue for general maintenance When I reached for a towel after a shower the towel rail fell to the ground My 16 year old son had to sleep on the floor when the roll out bed that was left in our apartment was broken and was of no use on our first night Eric in Reception was very helpful and organised a good roll out bed for our second night I informed Eric at reception of our misfortunes and he said he would tell his manager….. I’m yet to hear back This was a very disappointing stay

The location of this property was fantastic! Close to the surf club and the beach. The property is older, but clean and tidy. Checkin process was easy and staff were helpful and friendly. Pool and spa were clean.

Great location and beaches. Room needed maintenance. Pool and bbq areas needed cleaning. No onsite management to check in or for the majority of our stay.

Fantastic ocean view. Right on beach no road to cross. Very close to Tallebudgera Lifesavers and their restaurant. Pool small but good temperature. Highly recommend Regency and ocean view unit

We've been here many times and always enjoy it. The location is beautiful and very relaxing.

Perfect spot right on beach and nice walk too Burleigh

Location right on the beach and very handy to my family at Palm Beach. Walking path north around Burleigh headland.

Happy customer. Excellent location and nice pool.

Fabulous location on the beach. Fall asleep listening to the waves

Great views and easy walk to coffee shops. Patrolled beach and surf club.

Perfect spot and very affordable booked it again for Christmas this year Very quiet area so nice

Amazing location! Great value for money.

Great location. The room was soulless although ist had all the basics. It was not welcoming & the outdoor furniture was deteriorating.