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Courtyard by Marriott Hamburg Airport

223 USD

/natt

Gj.snitt. for september

Courtyard by Marriott Hamburg Airport - Image 1

Courtyard by Marriott Hamburg Airport - Rom

Courtyard by Marriott Hamburg Airport - Rom

Courtyard by Marriott Hamburg Airport - Resepsjon

Courtyard by Marriott Hamburg Airport - Basseng

Priser for Courtyard by Marriott Hamburg Airport

Velg datoer for å se priser og tilgjengelighet

223 USD

/natt

Gj.snitt. for september

Månedlige gjennomsnittspriser

På Courtyard by Marriott Hamburg Airport er prisen per natt i gjennomsnitt 151 USD i den billigste måneden (mars) og 223 USD i den dyreste måneden (september), basert på de siste 12 månedene.

Gjennomsnittspris per natt på Courtyard by Marriott Hamburg Airport etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	153 USD
februar	162 USD
mars	151 USD
april	173 USD
mai	200 USD
juni	204 USD
juli	183 USD
august	176 USD
september	223 USD
oktober	185 USD
november	173 USD
desember	179 USD

Dyreste: september (ca. 223 USD)

Billigste: mars (ca. 151 USD)

Om denne eiendommen

Gå ikke glipp av rekreasjonsfasiliteter som et innendørsbasseng og et treningssenter. Dette hotellet har dessuten wi-fi (inkludert), concierge-tjenester og gavebutikk/kiosk.

Fasiliteter

Gå ikke glipp av rekreasjonsfasiliteter som et innendørsbasseng og et treningssenter. Dette hotellet har dessuten wi-fi (inkludert), concierge-tjenester og gavebutikk/kiosk.

Fasiliteter for forretningsreisende

Gjester har tilgang til blant annet et forretningssenter, hurtigutsjekking og aviser i lobbyen (inkludert). Planlegger du en event i Hamburg? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 495 kvadratmeter, blant annet konferanserom og møterom. Gjestene tilbys ubetjent parkering (mot et tillegg) på stedet.

Servering

Kom og spis middag på Horizon, en restaurant som spesialiserer seg på lokale og internasjonale retter, eller bli på rommet og benytt deg av romservice (på fastsatte tidspunkter). Stedet har en bar/lounge hvor du kan slukke tørsten med din yndlingsdrink. Frokostbuffé tilbys daglig fra kl. 06.30 til kl. 10.30 mot et tillegg.

Rom

Føl deg som hjemme i et av de 159 gjesterommene, som har kjøleskap og Flatskjerm-TV. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med parabol-TV. Rommene har privat bad med dusj, regndusjhode og toalettartikler (inkludert). Rommet har telefon, samt safe med plass til bærbar PC og skrivebord.

Beliggenhet

Velger du Courtyard by Marriott Hamburg Airport i Hamburg (Hamburg-Nord) som overnattingssted, vil du bare ha 15 minutter å kjøre til Hagenbeck zoologiske hage og Hamburg Messe og kongress. Dette hotellet i luksuriøs stil ligger 7,8 mi (12,6 km) unna Miniatur Wunderland og 7,4 mi (11,9 km) unna Reeperbahn.

Hva finnes i nærheten

Lufthansa Technik AG(1.9 miles)
Ohlsdorf kirkegård(2 miles)
Nordex Energy GmbH(2.9 miles)
City Nord(3 miles)
Stadtpark(3.3 miles)
Sporthalle Hamburg(3.5 miles)
EKZ Nedderfeld(3.5 miles)
Planetarium Hamburg(3.6 miles)
Eppendorfer Landstrasse(3.8 miles)
ARRIBA Erlebnisbad(3.9 miles)
Eppendorfer Park(3.9 miles)
Universitetes medisinske senter i Hamburg-Eppendorf(4.3 miles)
Alstertal kjøpesenter(4.6 miles)
Isemarkt(4.7 miles)
Hamburg-Schnelsen utstillingssenter(4.8 miles)
Hamburg flyplass (HAM)(1.5 miles)
Hamburg Finkenwerder lufthavn (XFW)(22.8 miles)
Lübeck (LBC)(49.6 miles)

Beliggenhet

Flughafenstr. 47, Langenhorn, Hamburg, Tyskland

Lufthansa Technik AG (1.9 miles)

Ohlsdorf kirkegård (2 miles)

Nordex Energy GmbH (2.9 miles)

City Nord (3 miles)

Stadtpark (3.3 miles)

Sporthalle Hamburg (3.5 miles)

Mer stedsinformasjon

Romalternativer

2

Rom, 1 kingsize-seng

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

323 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

4

Suite – junior, 1 kingsize-seng med sovesofa

Romdetaljer

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 3

387 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

6

Suite, 1 soverom

Romdetaljer

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 4

495 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

2

Rom, 1 queensize-seng

Romdetaljer

1 Stor Dobbeltseng

Sover 2

258 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

2

Rom, 2 enkeltsenger

Romdetaljer

2 Enkeltsenger

Sover 2

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

Gjesteomtaler av Courtyard by Marriott Hamburg Airport

8.6

Utrolig

basert på 1 401 verifiserte omtaler

Hvem bor her?

Business

46%

Par

24%

Familie

21%

Grupper

3%

Alene

4%

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

På Courtyard by Marriott Hamburg Airport fremhever reisende den svært praktiske beliggenheten ved flyplassen, med enkel gangavstand og en hyppig gående skyttelbuss, generelt rolige, komfortable rom og vennlig service, samtidig som de påpeker varierende verdi for pengene på mat og drikke og noen problemer med fasiliteter som stengt basseng.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

På Courtyard by Marriott Hamburg Airport fremhever reisende den svært praktiske beliggenheten ved flyplassen, med enkel gangavstand og en hyppig gående skyttelbuss, generelt rolige, komfortable rom og vennlig service, samtidig som de påpeker varierende verdi for pengene på mat og drikke og noen problemer med fasiliteter som stengt basseng.

gjestene setter pris på bassenget og saunaen når de er tilgjengelige, men flere anmeldelser nevner kaldt vann, et lite og utdatert treningsrom, betalt parkering med tidvis problemer ved bommen, og sporadiske heisproblemer. Renholdet er generelt bra, selv om noen bemerker mugglukt eller isolerte mangler ved renholdet. Best egnet for problemfrie opphold før eller etter flyreisen.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Bassenget og saunaen er populære, men flere anmeldelser rapporterer om stengninger eller svært kaldt vann. Treningsrommet er lite og datert. Parkering på stedet er praktisk, men betalt, med noen problemer med bom/billetter og tidvis heisproblemer.

Relaterte gjesteomtaler

8

Laura

31. aug. 2023

·

Overnattet 3 netter

Pur avendo avuto un soggiorno ottimo, siamo rimasti delusi dalla inaccessibilità della piscina, di cui non eravamo stati avvisati all'atto della prenotazione.

Pur avendo avuto un soggiorno ottimo, siamo rimasti delusi dalla inaccessibilità della piscina, di cui non eravamo stati avvisati all'atto della prenotazione.

6

Marina

9. juni 2023

·

Overnattet 4 netter

Service and attitude of some staff was pretty bad. And nowhere to be found. Also their swimming pool closed for sometime, not mention in reservation page. Prices were very high, and in the top of this we were overcharged for a beer. The only good thing was a quiet location of the room and a room itself was decent.

Service and attitude of some staff was pretty bad. And nowhere to be found. Also their swimming pool closed for sometime, not mention in reservation page. Prices were very high, and in the top of this we were overcharged for a beer. The only good thing was a quiet location of the room and a room itself was decent.

10

Mads

3. aug. 2025

·

Overnattet 1 natt

Super godt hotel, dejlig værelse, god seng eneste minus var at poolen var meget kold, måske med vilje.

Super godt hotel, dejlig værelse, god seng eneste minus var at poolen var meget kold, måske med vilje.

10

Peter

14. feb. 2026

·

Overnattet 2 netter

Clean room, very friendly stuff, good food at the restaurant. Good pool/wellness facilities.

Clean room, very friendly stuff, good food at the restaurant. Good pool/wellness facilities.

10

Nanna

15. feb. 2026

·

Overnattet 2 netter

God mad, fin pool og spa område. Lækre værelser med gode senge. Room service var så dejligt når børnene var lagt i seng.

God mad, fin pool og spa område. Lækre værelser med gode senge. Room service var så dejligt når børnene var lagt i seng.

6

Bernhard

10. mars 2025

·

Overnattet 1 natt

Für uns kommt das Hotel in Zukunft nicht mehr in Frage da unser Augenmerk bei der Auswahl auf Schwimmbad und Sauna lag. Leider war der Pool so kalt das wir den Aufenthalt dort schnell abgebrochen haben und in der Sauna gab es keine Handtücher mehr sondern Berge schmutziger Handtücher. Daher nicht wieder!

Für uns kommt das Hotel in Zukunft nicht mehr in Frage da unser Augenmerk bei der Auswahl auf Schwimmbad und Sauna lag. Leider war der Pool so kalt das wir den Aufenthalt dort schnell abgebrochen haben und in der Sauna gab es keine Handtücher mehr sondern Berge schmutziger Handtücher. Daher nicht wieder!

6

Peter Bang

25. jan. 2024

·

Overnattet 1 natt

Godt beliggende ved lufthavnen, Godt isoleret så ingen larm fra fly. Fitness rummet meget lille med då redskaber. Poolen lukket “indtil videre” Middelmådig fremtoning ag bygninger og faciliteter

Godt beliggende ved lufthavnen, Godt isoleret så ingen larm fra fly. Fitness rummet meget lille med då redskaber. Poolen lukket “indtil videre” Middelmådig fremtoning ag bygninger og faciliteter

8

Volker

1. juni 2025

·

Overnattet 3 netter

Sehr schönes Hotel. Nervig ist nur das ständige Ausfuhrticket an der Rezeption holen.

Sehr schönes Hotel. Nervig ist nur das ständige Ausfuhrticket an der Rezeption holen.

10

Marco

14. juli 2024

·

Overnattet 1 natt

Thank you for early check-in; Gym quite dated

Thank you for early check-in; Gym quite dated

6

RAMY

31. mars 2025

·

Overnattet 7 netter

when I booked for staying at this hotel they said the parking is available, but when I arrived at the spot, they charge me €19 pair night for seven nights they charge me €133 …i’ll never come back to this hotel again. it’s like a trap and you can do nothing about it. You already paid off your stay

when I booked for staying at this hotel they said the parking is available, but when I arrived at the spot, they charge me €19 pair night for seven nights they charge me €133 …i’ll never come back to this hotel again. it’s like a trap and you can do nothing about it. You already paid off your stay

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Rom og fellesområder beskrives generelt som veldig rene og godt vedlikeholdt. En håndfull gjester rapporterte om mugglukt eller sporadiske mangler, men problemene ble noen ganger løst av personalet.

Relaterte gjesteomtaler

4

Moises

6. nov. 2024

·

Overnattet 1 natt

Stinky

Stinky

2

Mary Van

6. jan. 2024

·

Overnattet 22 netter

The room was dirty and moldy. The fridge was broken and complained several times then they switched room and the fridge was broken in the new room. I had to dispose of $8500 in medication that required to be chilled. The shower was dangerous as it has this crazy drain slop and it was slippery. Room service came and different times of the day as early as 10 and if you were not ready then they skipped you for the day. And the noise my god the noice. I am not sure if they were remodeling over night but all the banging and furniture movement over night was insane! Just as insane as them shampooing carpets at 0700 in the morning in the hallways with this super loud industrial cleaner. The restaurant has super limited selection for food and the prices were crazy expensive. Certain good you could only eat in the restaurant then if you wanted a burger then you had to eat it in the bar 2 feet away! The parking cost me 179 euros but if you stay one night you can park there for 14 days no or free if your flying out. We booked for the amenities such as the pool but no pool it was under construction. Very very disappointed in this. NOT Marriot quality by any means. They should be ashamed to have there name on this hotel.

The room was dirty and moldy. The fridge was broken and complained several times then they switched room and the fridge was broken in the new room. I had to dispose of $8500 in medication that required to be chilled. The shower was dangerous as it has this crazy drain slop and it was slippery. Room service came and different times of the day as early as 10 and if you were not ready then they skipped you for the day. And the noise my god the noice. I am not sure if they were remodeling over night but all the banging and furniture movement over night was insane! Just as insane as them shampooing carpets at 0700 in the morning in the hallways with this super loud industrial cleaner. The restaurant has super limited selection for food and the prices were crazy expensive. Certain good you could only eat in the restaurant then if you wanted a burger then you had to eat it in the bar 2 feet away! The parking cost me 179 euros but if you stay one night you can park there for 14 days no or free if your flying out. We booked for the amenities such as the pool but no pool it was under construction. Very very disappointed in this. NOT Marriot quality by any means. They should be ashamed to have there name on this hotel.

6

Petra

22. juni 2024

·

Overnattet 1 natt

Muffiger Geruch im Zimmer.

Muffiger Geruch im Zimmer.

8

Mary

12. juli 2025

·

Overnattet 1 natt

Clean and comfortable rooms

Clean and comfortable rooms

10

Florin

22. juni 2023

·

Overnattet 1 natt

Very enjoyable experience, friendly and professional staff, spotless facilities, nice restaurant, very conveniently located. On my next trip to Hamburg, this will definitely be my first choice hotel.

Very enjoyable experience, friendly and professional staff, spotless facilities, nice restaurant, very conveniently located. On my next trip to Hamburg, this will definitely be my first choice hotel.

10

William

10. des. 2025

·

Overnattet 6 netter

Room was very well maintained. Room staff did an excellent job. Hotel was very well sound insulated which was important since it’s so close to the airport.

Room was very well maintained. Room staff did an excellent job. Hotel was very well sound insulated which was important since it’s so close to the airport.

10

S.

24. mars 2024

·

Overnattet 1 natt

Our room was smelly and they immediately got us another comparable one.

Our room was smelly and they immediately got us another comparable one.

10

Thomas

21. aug. 2025

·

Overnattet 1 natt

Das Personal war beim Empfang und Check Out sehr freundlich, vor allem dass wir beim Check-In schon früher als geplant in unser Zimmer durften. Das Zimmer war äußerst sauber und wir hatten perfekten Blick auf die Flugzeuge die gerade auf der Runway 23 landen. Das war das Highlight am ganzen Aufenthalt. Des Weiteren positiv war die reichhaltige Auswahl des Frühstück Buffets mit vielen verschiedenen Brötchen und Aufschnitten. Es war ein sehr guter Aufenthalt und wir kommen gerne wieder.

Das Personal war beim Empfang und Check Out sehr freundlich, vor allem dass wir beim Check-In schon früher als geplant in unser Zimmer durften. Das Zimmer war äußerst sauber und wir hatten perfekten Blick auf die Flugzeuge die gerade auf der Runway 23 landen. Das war das Highlight am ganzen Aufenthalt. Des Weiteren positiv war die reichhaltige Auswahl des Frühstück Buffets mit vielen verschiedenen Brötchen und Aufschnitten. Es war ein sehr guter Aufenthalt und wir kommen gerne wieder.

10

Thomas

8. nov. 2025

·

Overnattet 1 natt

Das Personal war sehr aufmerksam und kompetent! Sehr saubere Zimmer, der Shuttle vom Flughafen zum Hotel klappt super!

Das Personal war sehr aufmerksam und kompetent! Sehr saubere Zimmer, der Shuttle vom Flughafen zum Hotel klappt super!

10

Stephen

18. juli 2025

·

Overnattet 2 netter

Modern hotel with clean comfortable rooms. Very conveniently situated close to the airport. Would stay here again when returning on business.

Modern hotel with clean comfortable rooms. Very conveniently situated close to the airport. Would stay here again when returning on business.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene beskrives i stor grad som rolige, komfortable og ofte romslige, med effektiv lydisolering til tross for beliggenheten ved flyplassen. Noen gjester nevnte variasjoner: utdatert innredning eller fasiliteter, ineffektiv klimaanlegg eller myke puter, en dårlig sovesofa, veldig treg WiFi eller tidvis støy i nærheten av arbeid eller heiser.

Relaterte gjesteomtaler

4

Rasmus

31. juli 2023

·

Overnattet 1 natt

Having stayed at this hotel more than 15 times, we still had to fill out the guest form with adress etc - in addition we were given rooms direct next to the old and extremely noisy lift. Work up 6-7 times during night due to this. Being Mariott Gold member this is clearly not what you expect. Having to exit the underground parking the exit ticket didn’t work - got a new one - didn’t work. The hotel staff accused me of handling this wrongly, which the later realized I didn’t. Spend 15 min on nothing and no “I’m sorry”. Staff should increase their use of smiles and start being polite.

Having stayed at this hotel more than 15 times, we still had to fill out the guest form with adress etc - in addition we were given rooms direct next to the old and extremely noisy lift. Work up 6-7 times during night due to this. Being Mariott Gold member this is clearly not what you expect. Having to exit the underground parking the exit ticket didn’t work - got a new one - didn’t work. The hotel staff accused me of handling this wrongly, which the later realized I didn’t. Spend 15 min on nothing and no “I’m sorry”. Staff should increase their use of smiles and start being polite.

10

Nelly

19. mars 2023

·

Overnattet 1 natt

Great Hotel. Super clean, and friendly staff. My only complaint is that the WiFi was only 0.15Mbps and thus useless.

Great Hotel. Super clean, and friendly staff. My only complaint is that the WiFi was only 0.15Mbps and thus useless.

8

Peter

24. aug. 2024

·

Overnattet 1 natt

Very close to the airport. Great breakfast option. Have stayed a number of times - room standard varies a bit.

Very close to the airport. Great breakfast option. Have stayed a number of times - room standard varies a bit.

6

Yolanda

23. okt. 2024

·

Overnattet 1 natt

Unfortunately it was no very good experience as before 8 AM the workers who were remaking the ceiling started their shift. A hammer right outside my door woke me up at 8AM or earlier. If the hotel is refurbishing the ceiling, I don’t think they could be offer rooms for 170€/night.

Unfortunately it was no very good experience as before 8 AM the workers who were remaking the ceiling started their shift. A hammer right outside my door woke me up at 8AM or earlier. If the hotel is refurbishing the ceiling, I don’t think they could be offer rooms for 170€/night.

10

William

10. des. 2025

·

Overnattet 6 netter

Room was very well maintained. Room staff did an excellent job. Hotel was very well sound insulated which was important since it’s so close to the airport.

Room was very well maintained. Room staff did an excellent job. Hotel was very well sound insulated which was important since it’s so close to the airport.

10

Janie

12. mai 2025

·

Overnattet 1 natt

Beautiful hotel. Rooms are spacious and comfortable.

Beautiful hotel. Rooms are spacious and comfortable.

6

Thomas

14. aug. 2025

·

Overnattet 1 natt

Perfekt beliggenhed, men sengene er temmelig middelmådige og folde ud sofaen er direkte kritisabel. De kalder det firemandsværelse men det er det ikke. Det er til to personer. Stakkels dem der skal ligge i folde ud sofaen.

Perfekt beliggenhed, men sengene er temmelig middelmådige og folde ud sofaen er direkte kritisabel. De kalder det firemandsværelse men det er det ikke. Det er til to personer. Stakkels dem der skal ligge i folde ud sofaen.

8

stefan

4. sep. 2024

·

Overnattet 3 netter

No ifficient AC, the room was to hot, hotel was otherwisee holding a high standar for its rating, good with airport shuttle and I loved thier lift, so good!

No ifficient AC, the room was to hot, hotel was otherwisee holding a high standar for its rating, good with airport shuttle and I loved thier lift, so good!

10

Michel

9. juli 2025

·

Overnattet 1 natt

Flughafen stört nicht, tolle Betten,

Flughafen stört nicht, tolle Betten,

10

Stephen

18. juli 2025

·

Overnattet 2 netter

Modern hotel with clean comfortable rooms. Very conveniently situated close to the airport. Would stay here again when returning on business.

Modern hotel with clean comfortable rooms. Very conveniently situated close to the airport. Would stay here again when returning on business.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Service

Servicen roses ofte som vennlig, hjelpsom og effektiv, med smidig innsjekking og støttende informasjon om skyttelbussen. Et mindre antall rapporterte om uhøflig eller likegyldig personale og treg, underbemannet servering.

Relaterte gjesteomtaler

8

Ute

27. feb. 2026

·

Overnattet 1 natt

Nettes, hilfsbereites Personal an der Rezeption

Nettes, hilfsbereites Personal an der Rezeption

10

JOSE

16. juli 2023

·

Overnattet 1 natt

Very nice hotel, walking distance from the airport and the subway station. The staff are great and always willing to go the extra mile. Friendly people from the transportation lady and the people at the front desk.

Very nice hotel, walking distance from the airport and the subway station. The staff are great and always willing to go the extra mile. Friendly people from the transportation lady and the people at the front desk.

10

Jutta

7. nov. 2025

·

Overnattet 1 natt

Sehr freundlicher Service, gemütlich und der Shuttle Service zum Flughafen optimal!

Sehr freundlicher Service, gemütlich und der Shuttle Service zum Flughafen optimal!

8

Marilyn

2. jan. 2025

·

Overnattet 1 natt

Charming and well appointed hotel, though the staff was cold and unfriendly.

Charming and well appointed hotel, though the staff was cold and unfriendly.

10

Kerstin

2. sep. 2024

·

Overnattet 1 natt

Wonderful, friendly service. Overall great experience

Wonderful, friendly service. Overall great experience

6

Erika

2. apr. 2024

·

Overnattet 1 natt

Tolles Hotel mit besten Voraussetzungen was sich aber leider an vielen Stellen verbessern darf. Das Personal ist teilweise unfreundlich und die Matratzen waren in unserem Zimmer leider nicht gut. Auch die Schranken der Tiefgaragen machten während des gesamten Aufenthaltes bei jedem Rein und Rausfahren Probleme. Die Bar schließt sehr früh unabhängig davon ob Gäste dort sitzen oder nicht.

Tolles Hotel mit besten Voraussetzungen was sich aber leider an vielen Stellen verbessern darf. Das Personal ist teilweise unfreundlich und die Matratzen waren in unserem Zimmer leider nicht gut. Auch die Schranken der Tiefgaragen machten während des gesamten Aufenthaltes bei jedem Rein und Rausfahren Probleme. Die Bar schließt sehr früh unabhängig davon ob Gäste dort sitzen oder nicht.

10

Michael

21. juli 2023

·

Overnattet 1 natt

All the staff was great!

All the staff was great!

2

Boudewijn

3. okt. 2024

·

Overnattet 1 natt

Long waiting times at check-in and the restaurant was a disaster, waited 45 minutes for main course. Waiters are friendly, but management is not staffing sufficiently. Dissapointing.

Long waiting times at check-in and the restaurant was a disaster, waited 45 minutes for main course. Waiters are friendly, but management is not staffing sufficiently. Dissapointing.

6

Monica

28. juni 2025

·

Overnattet 1 natt

I frequently travel to Hamburg for business and usually have positive experiences with local hotels. This time, I chose your property due to its proximity to the airport. Unfortunately, the check-in experience was the worst I’ve ever encountered in Hamburg. When I arrived, the receptionist, Ceryna, was extremely impatient and, frankly, rude. The check-in form was in German, so I politely asked for assistance. Instead of helping, she gave me a nasty look and impatiently pointed to the sections I needed to fill out without offering any real support. My room number was above 280, and I couldn’t find it initially. When I returned to the front desk for help, she curtly claimed she had told me to turn before taking the elevator — something she never mentioned during check-in. She was clearly annoyed by my question and made no effort to hide her frustration. To make matters worse, I observed that she treated the next (Caucasian) guests far more pleasantly, which made the whole interaction feel even more uncomfortable and unwelcoming. That said, I would like to commend the two gentlemen who handled check-out the next morning. They were professional, friendly, and even offered information about the shuttle service — a stark contrast to the check-in experience. I would appreciate knowing what standards of customer service your hotel upholds and under what circumstances it is acceptable for a staff member to treat a guest the way I was treated.

I frequently travel to Hamburg for business and usually have positive experiences with local hotels. This time, I chose your property due to its proximity to the airport. Unfortunately, the check-in experience was the worst I’ve ever encountered in Hamburg. When I arrived, the receptionist, Ceryna, was extremely impatient and, frankly, rude. The check-in form was in German, so I politely asked for assistance. Instead of helping, she gave me a nasty look and impatiently pointed to the sections I needed to fill out without offering any real support. My room number was above 280, and I couldn’t find it initially. When I returned to the front desk for help, she curtly claimed she had told me to turn before taking the elevator — something she never mentioned during check-in. She was clearly annoyed by my question and made no effort to hide her frustration. To make matters worse, I observed that she treated the next (Caucasian) guests far more pleasantly, which made the whole interaction feel even more uncomfortable and unwelcoming. That said, I would like to commend the two gentlemen who handled check-out the next morning. They were professional, friendly, and even offered information about the shuttle service — a stark contrast to the check-in experience. I would appreciate knowing what standards of customer service your hotel upholds and under what circumstances it is acceptable for a staff member to treat a guest the way I was treated.

10

Thomas

8. nov. 2025

·

Overnattet 1 natt

Das Personal war sehr aufmerksam und kompetent! Sehr saubere Zimmer, der Shuttle vom Flughafen zum Hotel klappt super!

Das Personal war sehr aufmerksam und kompetent! Sehr saubere Zimmer, der Shuttle vom Flughafen zum Hotel klappt super!

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Beliggenhet

Eksepsjonelt praktisk for Hamburg Airport: mange gjester gikk i løpet av 5–15 minutter eller brukte den gratis/hyppige skyttelbussen, og flere påpekte at det holder seg rolig til tross for rullebanen i nærheten. Kollektivtransport gjør det enkelt å komme seg til byen.

Relaterte gjesteomtaler

10

Kasper

16. feb. 2026

·

Overnattet 1 natt

Fantastisk ophold / skønt hotel 2 min fra lufthavnen. Havde familie værelse og hele familien godt udhvilet og god rolig start på rejsedag med tidlig afgang fra Hamburg lufthavn. Skøn morgenmadbuffet og nem parkering på hotellet

Fantastisk ophold / skønt hotel 2 min fra lufthavnen. Havde familie værelse og hele familien godt udhvilet og god rolig start på rejsedag med tidlig afgang fra Hamburg lufthavn. Skøn morgenmadbuffet og nem parkering på hotellet

10

Stefanie

9. juli 2023

·

Overnattet 2 netter

Das Hotel hat eine sehr gute Lage. Nur einen Stopp vom Flughafen mit der Buslinie 292 entfernt. Zu Fuß geht man auch nur 10 Minuten. Mit öffentlichen Verkehrsmitteln kommt man sehr gut in die Stadt. Das Zimmer war sehr schön, sauber und ruhig. Flugzeuge hat man nur am Sonntag in der früh gehört, war aber nicht tragisch. Das Frühstück war sehr gut und die Auswahl mehr als ausreichend. Es gab auch Lachs. Das Personal beim Frühstück war besonders freundlich. Wir kommen ganz bestimmt wieder.

Das Hotel hat eine sehr gute Lage. Nur einen Stopp vom Flughafen mit der Buslinie 292 entfernt. Zu Fuß geht man auch nur 10 Minuten. Mit öffentlichen Verkehrsmitteln kommt man sehr gut in die Stadt. Das Zimmer war sehr schön, sauber und ruhig. Flugzeuge hat man nur am Sonntag in der früh gehört, war aber nicht tragisch. Das Frühstück war sehr gut und die Auswahl mehr als ausreichend. Es gab auch Lachs. Das Personal beim Frühstück war besonders freundlich. Wir kommen ganz bestimmt wieder.

10

LINDA

23. nov. 2024

·

Overnattet 1 natt

Quiet hotel with good restaurant and service. Hotel bus runs every 30 minutes and airport only 5 minutes.

Quiet hotel with good restaurant and service. Hotel bus runs every 30 minutes and airport only 5 minutes.

10

Jostein

8. okt. 2023

·

Overnattet 1 natt

Dette er det perfekte hotellet om du skal reise tidlig med fly. Med kun 4-5 minutter fra flyplassen er det helt topp for tidlig avgang. Tipp topp service, flotte og rene rom, bra bar og bra frokost. Jeg har bodd her flere ganger og har alltid vært svært godt fornøyd. At de også har gratis transport til flyplassen gjør opplevelsen enda bedre.

Dette er det perfekte hotellet om du skal reise tidlig med fly. Med kun 4-5 minutter fra flyplassen er det helt topp for tidlig avgang. Tipp topp service, flotte og rene rom, bra bar og bra frokost. Jeg har bodd her flere ganger og har alltid vært svært godt fornøyd. At de også har gratis transport til flyplassen gjør opplevelsen enda bedre.

10

Thomas

5. apr. 2023

·

Overnattet 1 natt

Die Lage zum Flughafen ist nahezu perfekt.

Die Lage zum Flughafen ist nahezu perfekt.

10

Michael

13. mars 2023

·

Overnattet 3 netter

Trotz der Lage am Flughafen sehr ruhig. Gute Anbindung an öffentlicheVerkehrsmittel Sehr freundliches Personal

Trotz der Lage am Flughafen sehr ruhig. Gute Anbindung an öffentlicheVerkehrsmittel Sehr freundliches Personal

10

Elizabeth

2. sep. 2025

·

Overnattet 1 natt

Easy and close to airport. Free shuttle is a nice touch

Easy and close to airport. Free shuttle is a nice touch

10

Wolfgang reitz

26. aug. 2023

·

Overnattet 1 natt

Close to airport.

Close to airport.

10

Silvija

4. juni 2023

·

Overnattet 2 netter

Schönes hotel, schönes Zimmer. Trotz der Nähe zum Flughafen hört man kein Lärm durch die doppelten Fenster, super gelöst!

Schönes hotel, schönes Zimmer. Trotz der Nähe zum Flughafen hört man kein Lärm durch die doppelten Fenster, super gelöst!

10

Gail

11. mai 2025

·

Overnattet 1 natt

So close to the airport that I was able to walk to the airport the next morning.

So close to the airport that I was able to walk to the airport the next morning.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Servering

Frokosten roses ofte for kvalitet og utvalg, og mange syntes restauranten på stedet var bra. Imidlertid nevner flere anmeldelser høye priser, begrensede alternativer eller tilgjengelighet til tider, og tidvis treg eller underbemannet service.

Relaterte gjesteomtaler

10

Juliane

7. mai 2023

·

Overnattet 1 natt

Empfehlenswert, besonders das Frühstück und das Essen im Restaurant, Nähe zum Flughafen, kostenfreier Shuttlebus.

Empfehlenswert, besonders das Frühstück und das Essen im Restaurant, Nähe zum Flughafen, kostenfreier Shuttlebus.

6

James

27. aug. 2023

·

Overnattet 1 natt

The restaurant attached was very high priced for the area.

The restaurant attached was very high priced for the area.

10

Lora

22. juli 2025

·

Overnattet 1 natt

The room was really nice with a beautiful bathroom. We ate at the restaurant and had a high quality meal. The room was a little expensive but it was nice.

The room was really nice with a beautiful bathroom. We ate at the restaurant and had a high quality meal. The room was a little expensive but it was nice.

10

Bárbara

20. apr. 2024

·

Overnattet 1 natt

Ubicacion excelente. 5 minutos del aeropuerto. Desayuno fastastico, habitacion y alrededores muy bonitos

Ubicacion excelente. 5 minutos del aeropuerto. Desayuno fastastico, habitacion y alrededores muy bonitos

10

Heidi

16. sep. 2024

·

Overnattet 1 natt

Airport shuttle was so convenient and simple. The restaurant was AWESOME!!!!!

Airport shuttle was so convenient and simple. The restaurant was AWESOME!!!!!

10

Thomas

21. aug. 2025

·

Overnattet 1 natt

Das Personal war beim Empfang und Check Out sehr freundlich, vor allem dass wir beim Check-In schon früher als geplant in unser Zimmer durften. Das Zimmer war äußerst sauber und wir hatten perfekten Blick auf die Flugzeuge die gerade auf der Runway 23 landen. Das war das Highlight am ganzen Aufenthalt. Des Weiteren positiv war die reichhaltige Auswahl des Frühstück Buffets mit vielen verschiedenen Brötchen und Aufschnitten. Es war ein sehr guter Aufenthalt und wir kommen gerne wieder.

Das Personal war beim Empfang und Check Out sehr freundlich, vor allem dass wir beim Check-In schon früher als geplant in unser Zimmer durften. Das Zimmer war äußerst sauber und wir hatten perfekten Blick auf die Flugzeuge die gerade auf der Runway 23 landen. Das war das Highlight am ganzen Aufenthalt. Des Weiteren positiv war die reichhaltige Auswahl des Frühstück Buffets mit vielen verschiedenen Brötchen und Aufschnitten. Es war ein sehr guter Aufenthalt und wir kommen gerne wieder.

2

Boudewijn

3. okt. 2024

·

Overnattet 1 natt

Long waiting times at check-in and the restaurant was a disaster, waited 45 minutes for main course. Waiters are friendly, but management is not staffing sufficiently. Dissapointing.

Long waiting times at check-in and the restaurant was a disaster, waited 45 minutes for main course. Waiters are friendly, but management is not staffing sufficiently. Dissapointing.

8

Dick

14. juli 2025

·

Overnattet 1 natt

Super hyggeligt hotel, rent, nyt og fint indrettet. Tysk service, dvs rigtig god service. Morgenmaden skuffede dog fælt. Røræg og billige pølser som var kolde og smagte ikke af noget. Næsten ingen frugt. Frygtelig automatkaffe. Kedeligt brød, men grøden var dog lækker.

Super hyggeligt hotel, rent, nyt og fint indrettet. Tysk service, dvs rigtig god service. Morgenmaden skuffede dog fælt. Røræg og billige pølser som var kolde og smagte ikke af noget. Næsten ingen frugt. Frygtelig automatkaffe. Kedeligt brød, men grøden var dog lækker.

8

Kerstin

25. mai 2024

·

Overnattet 1 natt

I tried to order room service, but the kitchen did not have pizza dough ready at 5 pm, and was told it wouldn't be able to get my order until 7 pm. Also the snack shop had very limited items and a lot of the drinks were not stocked. Reception personell was friendly and efficient and had a room ready for me before the 4 pm check-in time.

I tried to order room service, but the kitchen did not have pizza dough ready at 5 pm, and was told it wouldn't be able to get my order until 7 pm. Also the snack shop had very limited items and a lot of the drinks were not stocked. Reception personell was friendly and efficient and had a room ready for me before the 4 pm check-in time.

8

Rasmus

2. apr. 2023

·

Overnattet 1 natt

Restaurant were not serving ala carte on a Friday evening - breakfast below par and expectations. Good location to airport. Clean rooms.

Restaurant were not serving ala carte on a Friday evening - breakfast below par and expectations. Good location to airport. Clean rooms.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

6

Mikkel

for 2 uker siden

·

Overnattet 1 natt

Værelset var rent og pænt men der var meget støj på hotellet allerede fra kl 6 om morgenen. Sovesofaen knirkede desværre en del.

Værelset var rent og pænt men der var meget støj på hotellet allerede fra kl 6 om morgenen. Sovesofaen knirkede desværre en del.

10

Oliver

forrige måned

·

Overnattet 4 netter

Rundherum ein gutes Hotel. Frühstück ist sehr umfangreich. Klasse Personal.

Rundherum ein gutes Hotel. Frühstück ist sehr umfangreich. Klasse Personal.

10

KAZUHIRO

16. aug. 2026

·

Overnattet 2 netter

ハンブルク空港から車ですぐ、立地もよく静かで落ち着いた感じのホテルでした。

ハンブルク空港から車ですぐ、立地もよく静かで落ち着いた感じのホテルでした。

10

Gøril

12. aug. 2026

·

Overnattet 1 natt

Clean room. Comfortable bed.

Clean room. Comfortable bed.

10

Christoffer

31. juli 2026

·

Overnattet 1 natt

5 stars

5 stars

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