Sheraton Hamilton Hotel

Hotel muito bom e muito bem localizado. Quarto grande, mais de 30 metros, e cama king. O ar condicionado não funcionava muito bem e era barulhento, mas pelo clima das datas não interferiu tanto. Atendimento nota 7, com exceção da brasileira Maria, que foi extremamente atenciosa e prestativa, merecendo nota máxima. Serviço de arrumação deixou a desejar, nota 5, não ocorreu reposição dos produtos consumidos.

The staff were very attentive and caring.

We were not able to access the parking garage due to a police situation. We were told to figure out somewhere to park it was not the hotels problem. We drove around for 50 mins in some not so nice neighborhoods filled with very scary sketchy people. I asked the hotel to comp my parking since we were not able to access the parking garage and again was told not their problem. The security guard did not have a clue how to help us and keep people safe during g this situation. The staff was incredibly rude. We will never stay there again

Clean and perfect for concert stay

Good hotel for concert room was nice but mattress was hard