Name: Grand Hyatt Jakarta
Address: Jl. MH Thamrin kav. 28 - 30, Jakarta, Jakarta, ID
Price range: 160 $US–605 $US per night
Rating: 8.92

Ce qu'en disent des voyageurs

Au Grand Hyatt Jakarta, les clients ne cessent de souligner l'emplacement central avec un accès direct au centre commercial et l'excellente salle de sport et la piscine, tout en mettant souvent en avant un personnel aimable et professionnel qui fournit généralement un service chaleureux et attentionné.

Les chambres sont souvent spacieuses et confortables, avec de bonnes douches et de belles vues, bien que plusieurs clients aient rencontré un mobilier démodé ou des nuisances sonores provenant de l'extérieur. La propreté est largement appréciée, mais des problèmes récurrents incluent des odeurs de moisi ou de fumée, des serviettes usées et une moquette fatiguée. Le petit-déjeuner et les restaurants sur place reçoivent fréquemment des éloges pour leur variété et leur qualité, y compris le Grand Club, bien que les commandes au bord de la piscine soient parfois lentes et que certains arrivants aient rencontré un enregistrement inefficace ou des avantages incertains pour le club. Attendez-vous à un séjour luxueux et pratique avec des installations exceptionnelles et un service généralement chaleureux.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients apprécient systématiquement la grande salle de sport et l'espace piscine, et certains soulignent le Grand Club lounge. Quelques-uns mentionnent que certaines installations semblent datées.

Avis de voyageur à ce sujet

10

Christina

13 oct. 2023

·

A séjourné 5 nuits

Superb staff! Every staff member I interacted with was excellent, helpful and extremely courteous. Fantastic gym. My favourite hotel in Jakarta.

10

Jenan

11 août 2023

·

A séjourné 2 nuits

Very nice hotel and our family room was spacious overlooking the pool and tennis court…Lovely marble bathroom. Friendly staff. Swimming pool, gym and tennis court were excellent. They even have physiotherapy and skin clinic. Very convenient as it is attached to Plaza mall and across the street from Grand Indonesia mall. So many restaurants and grocery stores are within walking distance. The food at the hotel is very nice. Will definitely stay here next time I visit Jakarta.

10

Giorgio

17 mars 2025

·

A séjourné 2 nuits

An Absolute Gem in Jakarta – Exceptional Experience! This was my first time in Jakarta, but as an experienced world traveler with stays at top hotels across the globe, I can confidently say this hotel is an undiscovered jewel. Unlike the usual tourist hotspots, it offers an unparalleled level of comfort and service. My room was simply outstanding—featuring a spacious walk-in closet, an enormous bathroom divided into three separate areas (shower, dual sinks, and toilet), and a beautifully designed bedroom/studio. This stay was my stopover before heading to Sorong for a diving trip, and the hotel’s Olympic-sized saltwater pool was a game-changer. It allowed me to check my dive gear—something often frowned upon in the U.S.—while also preparing for my dives with some solid swim sessions. The spa was at the level of a top-tier Japanese spa (and I say this having just been in Tokyo two weeks ago). Breakfast was exceptional, offering a perfect mix of Western and Indonesian options—Eggs Benedict done to perfection, incredible local dishes, fresh juices, and expertly crafted coffee drinks. I also had a fantastic Indonesian chicken soup for lunch at the café—absolutely delicious. The location is another huge plus. The hotel has direct access to Plaza Indonesia, and the magnificent Grand Indonesia Mall is just next door—making everything incredibly convenient. One of the true highlights of my stay was the exceptional hospitality. The staff’s warmth and attentiveness were beyond me!

10

Karen

15 sept. 2025

·

A séjourné 2 nuits

Excellent hospitality, convenience to shopping mall and restaurants. Excellent facilities.

10

Michael

25 sept. 2025

·

A séjourné 5 nuits

Gym is FABULOUS

10

Maya

5 oct. 2025

·

A séjourné 2 nuits

The club lounge was excellent

8

Santoso

5 août 2024

·

A séjourné 7 nuits

The facilities have seen better days, but the pool area is unique in Jakarta.

10

Triena

15 nov. 2023

·

A séjourné 1 nuit

A short stay to recover from our international flight and before onward travel to Bandung. The room was spacious with an excellent shower. and long bath. Buffet breakfast was plentiful. The best part of our stay were the lap swimming pool and the evening for cocktails and oysters at the lounge where there was live music and a marvellous view of the fountain roundabout and traffic below.

10

Fumitaka

20 mars 2024

·

A séjourné 1 nuit

大型のショッピングモールと隣接しており、買い物に便利。プールなども設備も充実しており、市内観光スポットへのアクセスも良く、おすすめです。

10

oeyvind

4 nov. 2023

·

A séjourné 1 nuit

Very nice hotel, great pool area, great service and very nice room. Highly recommendable

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est souvent saluée, mais des problèmes récurrents incluent des odeurs de moisi ou de fumée, des serviettes usées ou sales, et une moquette fatiguée ; quelques clients ont noté un entretien des chambres daté ou imparfait.

Avis de voyageur à ce sujet

10

Serena

16 nov. 2023

·

A séjourné 3 nuits

Clean, spacious and modem for a older hotel..

8

moulayll

4 janv. 2025

·

A séjourné 4 nuits

Very nice a good position easy-going stuff. Everything is okay apart the carpet. The walkway needs to be changed.

4

y

18 mai 2025

·

A séjourné 2 nuits

poor amenity room cleaning different global grand hyatt

6

Chi

27 févr. 2024

·

A séjourné 3 nuits

Bath towel is not clean and old, should replace with new ones

10

Jennifer

28 août 2025

·

A séjourné 2 nuits

The room was clean and very comfortable and makes it a home away from home. Breakfast was pretty decent as well. I would have wish the check-in staff (whom I wish not to mention) could display more enthusiasm as a front-office staff with more courteous and politeness in his welcome. The room was booked under my profile for a staff of mine, but the attitude was slightly comes off as impolite the way he put certain remarks or wordings. Overall experience has been very pleasant.

10

Tony

20 févr. 2024

·

A séjourné 3 nuits

One of the best hotel di Jakarta. It’s clean and tidy and nice view. The staffs are polite and excellent customer service. Good transport link and shopping around the area. Beautiful garden and swimming pool.

10

RIKA

9 juin 2024

·

A séjourné 2 nuits

ジャカルタ滞在に何度か利用したことがありますが、毎回文句なしに良いですただ今回少し体調が悪く、鼻（におい）が敏感だったためか、バスルーム周辺がすごく葉巻臭かったです

10

Seiichi

10 févr. 2024

·

A séjourné 7 nuits

常宿として利用しています。ショッピングモールを考えれば他のホテルでも良いのですが便利さと安全、清潔であるのでハイアットになってしまいます。また、6月に戻ってきます。プラザインドネシアのリニューアル楽しみにしてます。

10

baeksong

12 déc. 2025

·

A séjourné 2 nuits

깨끗하고 친절했습니다

4

Nara

4 oct. 2022

·

A séjourné 2 nuits

호텔에서 신경쓸수 있는 모든 것을 로비에 집중한듯. 신혼여행으로 왔는데 로비를 보고 잘 선택했다 싶은 마음은 방에 들어가자마자 바뀌었다. 카펫 바닥에서는 알수 없는 습기찬 냄새가 가득하고 포트는 더러워서 뭘 끓여먹을 수 없었으며 tv는 음…20년 전으로 온 듯 청결하지 않고 모든게 너무 오래되 보였다. 리모델링이 시급한듯..하얏트의 이름이 아깝다.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont fréquemment spacieuses et confortables, avec de bonnes douches et de belles vues, et le Wi-Fi est fiable. Cependant, plusieurs clients ont trouvé les chambres démodées et ont signalé des nuisances sonores provenant de l'extérieur.

Avis de voyageur à ce sujet

10

Serena

16 nov. 2023

·

A séjourné 3 nuits

Clean, spacious and modem for a older hotel..

10

Nadia

2 déc. 2023

·

A séjourné 3 nuits

love the Christmas decor. Location was convenient for shopping as there are 2 big malls within walking distance. Hotel room is spacious with luxurious amenities

6

Eric

5 mars 2023

·

A séjourné 3 nuits

Old hotel. I don’t think it should be charging such rates for a dated room. Especially when the higher floors are already refurnished, the hotel should be providing the newer rooms and renovate the older ones without offering them to the public. It’s just a right thing to do.

10

SHINEI

1 juin 2025

·

A séjourné 1 nuit

great facility and location. prestigeous environment and very good hospitality from staff. overall very high quality. only two issues during stay, 1. pool dining too slow(had to cancel aft 50minutes delivery) 2. rotary noise during midnight and early morning very loud (not sure whether construction or traffic..)

10

Giorgio

17 mars 2025

·

A séjourné 2 nuits

An Absolute Gem in Jakarta – Exceptional Experience! This was my first time in Jakarta, but as an experienced world traveler with stays at top hotels across the globe, I can confidently say this hotel is an undiscovered jewel. Unlike the usual tourist hotspots, it offers an unparalleled level of comfort and service. My room was simply outstanding—featuring a spacious walk-in closet, an enormous bathroom divided into three separate areas (shower, dual sinks, and toilet), and a beautifully designed bedroom/studio. This stay was my stopover before heading to Sorong for a diving trip, and the hotel’s Olympic-sized saltwater pool was a game-changer. It allowed me to check my dive gear—something often frowned upon in the U.S.—while also preparing for my dives with some solid swim sessions. The spa was at the level of a top-tier Japanese spa (and I say this having just been in Tokyo two weeks ago). Breakfast was exceptional, offering a perfect mix of Western and Indonesian options—Eggs Benedict done to perfection, incredible local dishes, fresh juices, and expertly crafted coffee drinks. I also had a fantastic Indonesian chicken soup for lunch at the café—absolutely delicious. The location is another huge plus. The hotel has direct access to Plaza Indonesia, and the magnificent Grand Indonesia Mall is just next door—making everything incredibly convenient. One of the true highlights of my stay was the exceptional hospitality. The staff’s warmth and attentiveness were beyond me!

10

Katsunori

3 mai 2023

·

A séjourné 1 nuit

部屋は清潔でwifiも繋がりやすい。バスタブとシャワー室が別なので良かったです。モール直結で便利。

10

Jennifer

28 août 2025

·

A séjourné 2 nuits

The room was clean and very comfortable and makes it a home away from home. Breakfast was pretty decent as well. I would have wish the check-in staff (whom I wish not to mention) could display more enthusiasm as a front-office staff with more courteous and politeness in his welcome. The room was booked under my profile for a staff of mine, but the attitude was slightly comes off as impolite the way he put certain remarks or wordings. Overall experience has been very pleasant.

8

FIFI

26 janv. 2026

·

A séjourné 1 nuit

The room so good the service as well

6

Emerson

29 juin 2025

·

A séjourné 5 nuits

Room is outdated

10

Brenda

24 mars 2024

·

A séjourné 3 nuits

The room was quite spacious and the service was amazing.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment décrit comme aimable, courtois et serviable. Certains clients ont rencontré des problèmes tels qu'un enregistrement lent ou inefficace, des explications peu claires sur les avantages du club, ou des interactions isolées désagréables.

Avis de voyageur à ce sujet

10

Christina

13 oct. 2023

·

A séjourné 5 nuits

Superb staff! Every staff member I interacted with was excellent, helpful and extremely courteous. Fantastic gym. My favourite hotel in Jakarta.

10

SHINEI

1 juin 2025

·

A séjourné 1 nuit

great facility and location. prestigeous environment and very good hospitality from staff. overall very high quality. only two issues during stay, 1. pool dining too slow(had to cancel aft 50minutes delivery) 2. rotary noise during midnight and early morning very loud (not sure whether construction or traffic..)

10

Karen

15 sept. 2025

·

A séjourné 2 nuits

Excellent hospitality, convenience to shopping mall and restaurants. Excellent facilities.

10

Magena

3 févr. 2026

·

A séjourné 2 nuits

Beautiful hotel. Great front desk and restaurant staff.

10

Jennifer

28 août 2025

·

A séjourné 2 nuits

The room was clean and very comfortable and makes it a home away from home. Breakfast was pretty decent as well. I would have wish the check-in staff (whom I wish not to mention) could display more enthusiasm as a front-office staff with more courteous and politeness in his welcome. The room was booked under my profile for a staff of mine, but the attitude was slightly comes off as impolite the way he put certain remarks or wordings. Overall experience has been very pleasant.

8

David

3 mai 2024

·

A séjourné 1 nuit

Check in was stated to be 3pm, we arrived a little after but our room wasn’t ready until 3:45pm. Also upon arrival the full benefits of our Grand Club access were not explained, including breakfast arrangements Throughout the afternoon we found the team to be very friendly but lacking the attention to efficiency and detail one expects of 4* hotel. Things reached a head when we were nearly seated at the wrong table for dinner in their C’s Steakhouse. Fortunately we spoke to the Director of F&B who was very understanding regarding all our concerns since checking in. Then everything improved Throughout dinner both the service and food were great and the following day it was obvious our complaint had been related to The Grand Club team. Service was then swift and attentive culminating in receiving a complimentary chauffeur ride to the airport. While our experience didn’t start well, I really appreciate the team for responding to our concerns and taking action to improve our overall experience As such when travelling though Jakarta again, we will probably revisit the Grand Hyatt.

4

Hasty

31 juil. 2023

·

A séjourné 2 nuits

We had reservations for family room, hotel did not have our room, instead gave us room without sofa. Room was updated, just not what we wanted. Staff wasn’t friendly during our whole stay with exception of Levvy in lounge. Levvy was great and nice. Hotel needs to train staff better or hire different people. Don’t think we will stay here again.

10

baeksong

12 déc. 2025

·

A séjourné 2 nuits

깨끗하고 친절했습니다

6

Joyce

21 août 2023

·

A séjourné 6 nuits

All the staff are so nice and friendly.

10

myoungjin

22 nov. 2023

·

A séjourné 1 nuit

nice hotel and very kind staffs

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situation centrale avec un accès direct à Plaza Indonesia et à proximité de Grand Indonesia, ce qui facilite les achats, les repas et les transports. Nombreux sont ceux qui le trouvent pratique pour se déplacer à Jakarta.

Avis de voyageur à ce sujet

10

Sandeep

15 avr. 2024

·

A séjourné 1 nuit

excellent location

10

Alice

17 nov. 2023

·

A séjourné 5 nuits

Breakfast is nice and lots of varieties as well. Next to Plaza Indonesia and just walk across to Grand Indonesia. Will visit again next time.

10

Andi

18 mai 2024

·

A séjourné 1 nuit

One of the best 5 Star hotel in the best location in the capital city of Jakarta.

10

Karen

15 sept. 2025

·

A séjourné 2 nuits

Excellent hospitality, convenience to shopping mall and restaurants. Excellent facilities.

10

Vitri

8 mars 2024

·

A séjourné 2 nuits

Uitstekkend hotel alles op loopafstand

8

HIROSHI

18 mai 2023

·

A séjourné 3 nuits

ジャカルタの中心地であり、交通の便が良い。また、ショッピングモールも充実して、買い物や食事も楽しめた。

10

Fumitaka

20 mars 2024

·

A séjourné 1 nuit

大型のショッピングモールと隣接しており、買い物に便利。プールなども設備も充実しており、市内観光スポットへのアクセスも良く、おすすめです。

10

Sayaka

30 nov. 2025

·

A séjourné 2 nuits

何と言っても場所が便利でとても広くて良かった！

10

ayako

4 sept. 2023

·

A séjourné 3 nuits

good location

10

TAKATOSHI

7 nov. 2023

·

A séjourné 1 nuit

I stay here when I visit Jakarta. Whenever I stay here, I spend good time. Hotel is connected to a shopping mall.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner et les restaurants sur place sont souvent salués pour leur variété et leur goût, y compris les offres du Grand Club. Les critiques incluent un service occasionnel lent au bord de la piscine et quelques commentaires indiquant que le petit-déjeuner ou l'offre globale de restauration pourrait être améliorée.

Avis de voyageur à ce sujet

10

Alice

17 nov. 2023

·

A séjourné 5 nuits

Breakfast is nice and lots of varieties as well. Next to Plaza Indonesia and just walk across to Grand Indonesia. Will visit again next time.

10

Nanak

10 déc. 2023

·

A séjourné 2 nuits

Good to be back with some new outlook around the lobby and room. Things to improve are the amenities. It’s a bit weird to find no body lotion and razor for a 5 star hotel (these two seem to be on request), also wishing the breakfast provides more variant than what they offer now, and limited place to walk around the food counters is a bit concerning when more people having breakfast, but overall it was a pleasant stay xx

10

SHINEI

1 juin 2025

·

A séjourné 1 nuit

great facility and location. prestigeous environment and very good hospitality from staff. overall very high quality. only two issues during stay, 1. pool dining too slow(had to cancel aft 50minutes delivery) 2. rotary noise during midnight and early morning very loud (not sure whether construction or traffic..)

10

Giorgio

17 mars 2025

·

A séjourné 2 nuits

An Absolute Gem in Jakarta – Exceptional Experience! This was my first time in Jakarta, but as an experienced world traveler with stays at top hotels across the globe, I can confidently say this hotel is an undiscovered jewel. Unlike the usual tourist hotspots, it offers an unparalleled level of comfort and service. My room was simply outstanding—featuring a spacious walk-in closet, an enormous bathroom divided into three separate areas (shower, dual sinks, and toilet), and a beautifully designed bedroom/studio. This stay was my stopover before heading to Sorong for a diving trip, and the hotel’s Olympic-sized saltwater pool was a game-changer. It allowed me to check my dive gear—something often frowned upon in the U.S.—while also preparing for my dives with some solid swim sessions. The spa was at the level of a top-tier Japanese spa (and I say this having just been in Tokyo two weeks ago). Breakfast was exceptional, offering a perfect mix of Western and Indonesian options—Eggs Benedict done to perfection, incredible local dishes, fresh juices, and expertly crafted coffee drinks. I also had a fantastic Indonesian chicken soup for lunch at the café—absolutely delicious. The location is another huge plus. The hotel has direct access to Plaza Indonesia, and the magnificent Grand Indonesia Mall is just next door—making everything incredibly convenient. One of the true highlights of my stay was the exceptional hospitality. The staff’s warmth and attentiveness were beyond me!

10

NATSUKI

13 avr. 2024

·

A séjourné 2 nuits

All the staffs are friendly and always have smile on their face which made us feel home even though it was only a few night stay. Easy access to two big shopping malls, spacious gym, if you are the gym person, you will love their gym. Breakfast buffet had one of the best selections in my experience and enjoyed it. Definitely reccomended

8

Dede

30 janv. 2024

·

A séjourné 1 nuit

Property are nice, food and drinks nut do good.

10

Tati

18 févr. 2025

·

A séjourné 1 nuit

Great location & breakfast was amazing

10

Triena

15 nov. 2023

·

A séjourné 1 nuit

A short stay to recover from our international flight and before onward travel to Bandung. The room was spacious with an excellent shower. and long bath. Buffet breakfast was plentiful. The best part of our stay were the lap swimming pool and the evening for cocktails and oysters at the lounge where there was live music and a marvellous view of the fountain roundabout and traffic below.

8

David

3 mai 2024

·

A séjourné 1 nuit

Check in was stated to be 3pm, we arrived a little after but our room wasn’t ready until 3:45pm. Also upon arrival the full benefits of our Grand Club access were not explained, including breakfast arrangements Throughout the afternoon we found the team to be very friendly but lacking the attention to efficiency and detail one expects of 4* hotel. Things reached a head when we were nearly seated at the wrong table for dinner in their C’s Steakhouse. Fortunately we spoke to the Director of F&B who was very understanding regarding all our concerns since checking in. Then everything improved Throughout dinner both the service and food were great and the following day it was obvious our complaint had been related to The Grand Club team. Service was then swift and attentive culminating in receiving a complimentary chauffeur ride to the airport. While our experience didn’t start well, I really appreciate the team for responding to our concerns and taking action to improve our overall experience As such when travelling though Jakarta again, we will probably revisit the Grand Hyatt.

10

?

10 avr. 2025

·

A séjourné 3 nuits

スタッフはとても優しく、親切です。朝食は色々な種類があり、とても美味しい。

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	178 $US
février	181 $US
mars	162 $US
avril	163 $US
mai	159 $US
juin	169 $US
juillet	168 $US
août	161 $US
septembre	176 $US
octobre	188 $US
novembre	178 $US
décembre	201 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $203
18 $189	19 $211	20 $245	21 $160	22 $228	23 $605	24 $221
25 $181	26 $191	27 $207	28 $205	29 $201	30 $186	31 $171

di	lu	ma	me	je	ve	sa
1 $181	2 $191	3 $208	4 $207	5 $203	6 $188	7 $172
8 $181	9 $193	10 $208	11 $208	12 $203	13 $188	14 $172
15 $183	16 $191	17 $206	18 $206	19 $201	20 $186	21 $171
22 $181	23 $190	24 $206	25 $206	26 $201	27 $186	28 $171
29 $181	30 $191

Grand Hyatt Jakarta

Prix pour Grand Hyatt Jakarta

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre, 1 très grand lit (Bundaran View)

Suite Majestueuse, vue ville

Premier Suite

Chambre, 2 lits une place (Club Access, Bundaran View)

Suite Majestueuse (Bundaran View)

Chambre, 1 très grand lit (Club Access, Bundaran View)

Suite (Capital, Bundaran View)

Chambre Familiale, vue ville (1 King Bed)

Chambre, 2 lits une place (Club Access)

Chambre Familiale (1 King Bed, with Bundaran View)

Chambre, 1 très grand lit, vue ville

Chambre, 1 très grand lit (Club Access)

Chambre, 2 lits une place, vue ville

Suite, vue ville (Capital)

Chambre Deluxe, 2 lits une place (Bundaran View)

Avis des voyageurs sur Grand Hyatt Jakarta

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Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

Informations sur l'établissement