Name: Impiana KLCC Hotel
Address: 13 Jalan Pinang, Kuala Lumpur, MY
Price range: 78 US$–118 US$ per night
Rating: 8.08

Vad gäster tycker

Impiana KLCC Hotel får genomgående beröm för sitt centrala läge, som gör det lätt att promenera till Petronas Towers och KLCC, rymliga rum med utsikt och vänlig personal. Återkommande kritik gäller dock daterade utrymmen, varierande städning och ibland problem med service eller Wi-Fi.

Många gäster uppskattar poolens utsikt över staden, den praktiska gångbron till köpcentrum och kongresscentret samt generösa frukostar eller förmåner i club loungen. Å andra sidan nämns också underhållsbrister (avlopp, belysning, armaturer), enstaka störande ljud, långsam eller ojämn incheckning samt brister i service vid bar eller pool. Sammantaget kan du förvänta dig ett mycket praktiskt hotell med ett starkt lägesbaserat värde, men med avvägningar när det gäller service och underhåll.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Poolen med utsikt över staden och club loungen är höjdpunkter, och flera gäster uppskattade det välutrustade gymmet och den närliggande närbutiken. Vissa utrymmen känns daterade, och service vid bar eller pool var ibland otillgänglig eller långsam.

Relaterade gästrecensioner

8

Garry

22 jan. 2024

·

Stannade 5 nätter

A thoroughly enjoyable stay. Staff and service were excellent. The bar by the lobby was closed for private functions on several night but the beautiful bar on the 15th floor was a much better option anyway. Breakfast was excellent and secured a late checkout time of 18:00 for 200 Malaysian Ringgit. WI-FI in the property dropped out multiple times but this really is a first work problem.

10

Michael Meredith

30 maj 2024

·

Stannade 2 nätter

Impiana KLCC Hotel was a very good hotel, good for the price you paid, had problem with the fridge, they were very quick to fix the said problem, the safe box in the room was not working but I didn’t have to use it, so no problem for me, they gave us new towels and bottled water everyday, the infinity pool was so nice, a great view of the Petronas Twin Towers, night or day, I had a great time.

10

Tom

7 feb. 2025

·

Stannade 2 nätter

Decent hotel but a bit tainted. Service at the pool not very pro-active. Breakfast was excellent.

10

nick

6 mars 2023

·

Great hotel with access to safe walking accesssways to KlCC and pavilion. Good pool 25m for exercise and very well equiped gym. Booked premier club room with complimentary acces to lounge. 15th floor lounge very proffesionally run with attentive staff and a very welcoming and helpful manager. Woukd highly recommend upgrading to club lounge as it represents excellent value and is a good place during the day to hold meetings and provides free 2 hr access to meeting rooms.

8

Timothy

18 sep. 2023

·

Stannade 4 nätter

The location and price were quite good, and we also utilised the pool while staying. The shower however wasn't very clean, unfortunately, and had quite a lot of mould. We tried the downstairs bar on 2 occasions, with both times no staff were present, so we left.

10

KOSUKE

18 feb. 2026

·

Stannade 4 nätter

ツインタワーまで徒歩圏でどこにも行ける立地は抜群。プールは控えめでしたが、気持ちよかったです。15階のラウンジは夜にはビールと摘みもあって、非常に快適でした。

10

Opal

26 okt. 2024

·

Stannade 3 nätter

Ideal location to explore KLCC and surrounding areas. Excellent customer service and quick issue resolution. A really lovely rooftop pool with fantastic sky

10

Gao

6 maj 2024

·

Stannade 5 nätter

Staff members were most friendly and offered advice on where to go. The hotel has its own convenience store inside and the outdoor pool was clean and well maintained. There was a short cut from the main entrance to the Pavilion mall over the bridge and an easy 5min walking distance to the towers. Overall very happy with the facility and location.

8

Sofie

18 nov. 2023

·

Stannade 1 natt

Great hotel with good service and a great breakfast buffet. Super nice gym at 25th floor and great pool as well. However, the hotel seems old and the wifi works very slowly in the rooms. Good location too!

10

Prasan

4 nov. 2023

·

Stannade 5 nätter

Excellent place to stay. Walkways will take you under cover to every shipping place to can think of. Pretty easy to get a ride to see the city or just outside for tours. Even rain did not stop me due to the direct connection to the KLCC walkways from the hotel itself. Very nice gym and dining options too.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Städningen är inkonsekvent: flera recensioner rapporterar damm, mögliga badrum eller fläckiga sängkläder och missad städning, medan andra tyckte att rummen var acceptabla.

Relaterade gästrecensioner

4

Chi Ming Sally

15 sep. 2025

·

Stannade 5 nätter

dirty

4

Einar

4 nov. 2025

·

Stannade 2 nätter

I have stayed here several time before and bacically been happy with everything. This time when I arrived at my room, it was dirty and the top plate with the bathroom zink was so full of sticky spots and dirt that I could not find a spot to put my stuff. I told the staff in the morning and they promised to instruct the cleaner to fix it. When I returned to the room in the afternoon it was just as bad. I will not return for another stay at this hotel, The maintenance seems to be non-existing. My advise is - stay away!

4

Shue fun

5 okt. 2023

·

Stannade 1 natt

The hotel room seemed it hasnt been cleaned for along time, dust around the ceilings which i had to dust with a towel, then dirty marks on the wall, the bathroom intercom telephone wire was so dusty, mold all over the sinks and shower silicone. J Kettle was stained yellow, cups stained.

4

Claire

14 apr. 2024

·

Stannade 3 nätter

So this is an honest review of why we have rated this so low...negatives: 1. Took 30 mins to check in 2. Used condom wrapper in clear sight on floor near the bed in a room that had apparently been cleaned 3. Half a pill/tablet in clear sight on the floor of the bathroom entrance 4. Pool, although big and refreshing, the water is very dirty and the bottom of the pool is littered with rubbish 5. There is a bakery in the foyer...on asking about some of the cakes, the man working there told me he didn't know anything about anything! 6. There is a handy convenience store in the foyer, the man working in this one grabbed the money out of my husband's hand when he was paying 7. You can wait a lifetime for a lift to arrive at your floor! 8. The safe is the room didn't work. 9. Cleaning was sadly sporadic in the room... however, when cleaned it was to a high standard Positives: 1. We had a club room. The club floor access is great and the breakfast was very good. 2. Big rooms, with comfortable beds and high powered shower. We have previously lived in KL and travelled extensively...sadly, we would neither recommend nor return to this hotel. It has the markings of a nice hotel to stay but their service is just way below par.

2

Line

27 dec. 2023

·

Stannade 4 nätter

I have never stayed at a hotel that was catfishing this much, here are three reasons: 1) there is no nice view of the Petrona towers from the pool and the sunbeds and umbrellas are nothing like the pictures 2) the condition of this hotel I terrible. See pictures. There was even mould from ground to ceiling outside of our room 3) cleaning was horrible. So much dust under bed and in corners, clearly not correctly cleaned. Also smelled mouldy Receptionist was kind and offered us another room, but it was exactly the same.

4

Daniel

1 mars 2025

·

Stannade 1 natt

Excelente ubicación, limpieza deficiente en el baño, vidrios manchados sucios y en mal estado.

8

Alf

4 jan. 2026

·

Stannade 3 nätter

The staff at reception desk and breakfast were fantastic, helpful, the room spacious and well equipped. Location fantastic. But the room service next to a Desaster. Dust everywhere, room not really cleaned, leaving no spare toilet paper roll - we had to ask reception on two occasions to bring another roll -, only one towel for 2 persons... not impressed.

8

Nisha

20 apr. 2024

·

Stannade 2 nätter

We were given a room on the 7th floor which had a very stuffy smell. Lots of dust. Called the helpline and staff came to spray freshener which made my husband's cough worse. We went down to the lobby and complained. The manager was extremely helpful and apologised for the awful experience we had. He immediately changed our our room to the 20th floor. It was so much nicer and cleaner. Impressive view of the Petronas towers. Love the walk from the hotel to KLCC and Bukit bintang.

8

??

18 okt. 2024

·

Stannade 3 nätter

Walkwayと直結しているので、ブキッビンタンやアロー通りの屋台街に雨に濡れずに歩いて行けるのは良かった。古いホテルなので施設の古さは否めなく、ベッドの下の埃やシャワー室の排水の悪さには閉口するところもある。スタッフはフレンドリーで、値段を考えると良いのではないかと思う。

6

Thomas

16 dec. 2022

·

Stannade 3 nätter

Sheets were dirty, bathroom pretty gross and run down. Definitely deteriorated over the years

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är generellt rymliga med bekväma sängar och många erbjuder utsikt över tornet eller staden. Inredningen och belysningen känns daterad på sina ställen, ljud kan fortplanta sig mellan rummen eller från gatan, Wi-Fi-anslutningen varierar och mindre underhållsproblem förekommer.

Relaterade gästrecensioner

8

Anna-Kaisa

22 feb. 2026

·

Stannade 3 nätter

Room was spacious and clean. Location was great!

6

Oleksandr

23 sep. 2024

·

Stannade 6 nätter

The hotel is in a super convenient spot, especially if you're in Malaysia for events at KLCC. However, the place feels a bit dated. It was clean, but because the furniture is old, it gave off a slightly worn and dirty vibe. The breakfast was actually pretty good, with a decent variety of options. The biggest downside was the Wi-Fi—absolutely terrible! It didn’t work in my room at all. I told the staff, and they promised an IT specialist would check it out, but nothing changed. I’m guessing the whole hotel has internet issues. I ended up having to work from the lobby, but even there, the connection was really unstable. Since I was on a business trip, it was super frustrating.

8

BT

20 apr. 2024

·

Stannade 3 nätter

Things are aging and upgrading in small phases isn’t working well….. the room looks old and under lit. Overall still a good place to stay, hope they get a fresh looks sooner.

10

Daryll

5 juni 2025

·

Stannade 6 nätter

Great location with the main attraction, KL Twin Towers insight and just a short walk away to shops & restaurants and monorail transport. Rooms at the back of the hotel have no views, so request or upgrade to an east facing room.

10

Wilson

27 sep. 2024

·

Stannade 1 natt

Good experience. 2 mins walk to KLCC. Spacious room and quiet. Bed is soft and comfy.

8

Jason

14 feb. 2024

·

Stannade 3 nätter

Quiet, excellent breakfast buffet. Generally friendly and efficient staff. Negatives: unreliable WiFi, a child’s face print on my window, glass shower door could not be closed completely, and the shower fixtures were a little wobbly, hand shower hose leaking. Overall a very pleasant stay in a super convenient location. Could use a little love but I would stay again.

10

Francesca

10 feb. 2026

·

Stannade 3 nätter

The room was really lovely, great size, lovely view, comfortable bed, amazing water pressure! The staff were really helpful. The pool view was the reason we booked and it did not disappoint (gets the sun in the morning to mid day). There is an affordable shop within the hotel which was ideal. The breakfast was extensive with a made to order egg station, so many tasty options . The location is perfect, easy to walk to busier areas with shops and restaurants.

6

Michiel

25 aug. 2024

·

Stannade 3 nätter

Good placed in KL. Nice pool. Rooms at the streetside have the opportunity for a good view on the petronas towers, however the street is very noisy. If you come for a good sleep try the other side of the hotel.

8

Anthonius

16 jan. 2026

·

Stannade 3 nätter

Fijn hotel, vlakbij de Petronas Towers en de grote shopping mall. Prima aan te lopen. Kamer is ruim, bed oké en de douche heerlijk.

8

BT

20 apr. 2024

·

Stannade 3 nätter

Things are aging and upgrading in small phases isn’t working well….. the room looks old and under lit. Overall still a good place to stay, hope they get a fresh look sooner.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Personalen beskrivs genomgående som vänlig och hjälpsam, med särskilt beröm till receptionen och concierge-teamet. Vissa gäster upplevde dock långsam eller förvirrande incheckning, varierande servicevilja i receptionen och problem med respons från städpersonalen.

Relaterade gästrecensioner

10

Lynne

21 sep. 2024

·

Stannade 2 nätter

Wonderful staff! Great concierge service!!! Very friendly and helpful.

10

Mark

7 okt. 2025

·

Stannade 3 nätter

Very good breakfast buffet, coffees. Front desk was very attentive- Thanks Karen!

10

Mohammad

23 nov. 2025

·

Stannade 2 nätter

Impiana KLCC exceeded my expectations with excellent service and a prime location. Check-in was smooth, and the staff, especially Karen, was professional and attentive. She helped fix my reservation mistake and kindly upgraded my room, which made my stay memorable. The hotel’s location is perfect for exploring Kuala Lumpur—just a short walk to the Petronas Towers and KLCC Mall, with easy access to public transport. For anyone wanting to experience the heart of KL, Impiana KLCC offers great service and unbeatable convenience. Highly recommended for leisure and business travelers. Thanks to Karen and everyone at Impiana KLCC hotel.

10

Hendrik

21 juni 2025

·

Stannade 3 nätter

Staff of the hotel were excellent especially the ladies from the lobby and the restaurant. I would recommend to everyone.

10

Mark

7 okt. 2025

·

Stannade 3 nätter

The hotel front desk supervisor was especially helpful and always willing to go the extra mile to make our stay comfortable.

8

Kathryn

20 apr. 2024

·

Stannade 1 natt

This hotel is in a great location in KLCC, very close to Petronas Towers and many main sites in Kuala Lumpur. It was good for a one night stay, but I did not find the service overly great. We were offered a late check-out but then we were called the next morning asking why we hadn’t left our room at the original check-out time. It was a bit inconvenient as we had to pack up quickly and did not get the late check-out we were offered, but overall we were comfortable during our stay and it was a good hotel for one night.

6

SURYANA BINTE

10 juli 2025

·

Stannade 2 nätter

Housekeeping and the porter/concierge staff were exceptional—always helpful and greeted us with genuine smiles. However, the front desk team lacked warmth and came across as insincere in their interactions, which impacted the overall welcome experience.

10

John

29 juni 2025

·

Stannade 9 nätter

Excellent and friendly staff

8

Jakob

30 juli 2024

·

Stannade 2 nätter

Location is very good. Rooms big but not modern. Service was bad. Stayed two nights and my room was not cleaned even once, not even with the “clean room sign” put out. Had to ask for new towels. Overall I think you can find better accommodation in the city.

4

M

7 sep. 2025

·

Stannade 1 natt

40 mn to do check in 0 service linked to seminar downtown. we ended up in our prestige room but in a smoker one . but very well located

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Utmärkt centralt läge nära Petronas Towers, Suria KLCC och Pavilion, med täckta gångbroar och enkel tillgång till kongresscentret och transport. Möjligheten att promenera är en genomgående stark punkt i recensionerna.

Relaterade gästrecensioner

10

Gamal

22 apr. 2024

·

Stannade 4 nätter

Impiana hotel KLCC is located very short distance walking to KLCC and Pavilion thru the hotel to the air-condition walk bridge. The hotel is safe and staff is very friendly and helpful and the room is big and comfortable.

8

Cindy Wai Sau

7 apr. 2024

·

Stannade 2 nätter

Easily accessible to link bridge connected to shopping malls and monorail stations

10

Daryll

5 juni 2025

·

Stannade 6 nätter

Great location with the main attraction, KL Twin Towers insight and just a short walk away to shops & restaurants and monorail transport. Rooms at the back of the hotel have no views, so request or upgrade to an east facing room.

10

CHEE KHEONG

10 sep. 2023

·

Stannade 2 nätter

Near and walkable to various shopping centers and is just opposite KLCC Convention Centre.

10

Gao

6 maj 2024

·

Stannade 5 nätter

Staff members were most friendly and offered advice on where to go. The hotel has its own convenience store inside and the outdoor pool was clean and well maintained. There was a short cut from the main entrance to the Pavilion mall over the bridge and an easy 5min walking distance to the towers. Overall very happy with the facility and location.

10

Francesca

10 feb. 2026

·

Stannade 3 nätter

The room was really lovely, great size, lovely view, comfortable bed, amazing water pressure! The staff were really helpful. The pool view was the reason we booked and it did not disappoint (gets the sun in the morning to mid day). There is an affordable shop within the hotel which was ideal. The breakfast was extensive with a made to order egg station, so many tasty options . The location is perfect, easy to walk to busier areas with shops and restaurants.

10

Emily

15 mars 2023

·

Stannade 3 nätter

Great hotel in a central location!

10

frank

25 jan. 2025

·

Stannade 2 nätter

Excellent location for the short stay I had in KL. Very central for all the sights, walking distance to most things

8

NUR KHALIESAH BINTE

5 sep. 2024

·

Stannade 3 nätter

Close to KLCC and pavillion

8

Melanie Jacqueline

24 juli 2024

·

Stannade 11 nätter

Very central to KLCC, indoor bridge connections to shopping malls.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Frukosten får ofta beröm för variation och kvalitet, och utbudet i club loungen uppskattas. Vid rusning kan det vara svårt att få plats och borden rensas inte alltid snabbt, och ett fåtal gäster noterade ojämn service eller kvalitet i barerna eller vid poolen.

Relaterade gästrecensioner

8

NAMI

9 jan. 2025

·

Stannade 3 nätter

立地は良いです。受付やポーターの方はとても感じがよいです。毛布がモワッと汗臭いので、持参したファブリーズを使い消臭。布団が臭いと思ったのはこのホテルが初めて。ラウンジは、その日のラウンジ担当者によってサービスにムラがあると感じた。カウントダウンの日は、かなり混んでいたが、髪が長めの担当者は、とても気配りが良く、混雑のラウンジの中で、グループで座れるように椅子を運んだり、皿を片付けたりと、とにかく一生懸命に働いていた。混んでいたが、お酒も飲めたし、軽く食事も出来た。しかし、次の日は、ガラガラなのに各テーブルの片付けはしばらく放置、お酒の補充もない、ビールを1杯飲んだ後、ビールをお代わりをしたかったが結局、補充されず、赤ワインもウオッカも空ボトルのまま、しびれを切らして空であることを伝えると、しばらくしてウオッカを持って来たが、氷も空、割るためのドリンクも冷蔵庫には3本しか入っていなかった。前日と違いすぎる事にビックリした。ラウンジが利用出来る部屋を予約する理由のひとつは、アルコールが高いマレーシアでお酒が飲めるメリットがあるからですので、がっかりしました。朝食は、1階のレストランがオススメ。とても品数がありますし、どんなに満席でも満足いくと思います。コーヒーだけは、ここで飲まずにラウンジに行くのが良いです。隣の人が白い繊維のような網目のものを食べていたので、チャレンジしてみたいとカレーコーナーに取りに行き、何をかけたらよいか悩んでいると、コレとコレをかけると美味しいよと厨房の方が教えてくれた。初めて食べたけれど、甘じょっぱくて美味しかった。海外に来たのだから、珍しい食べ物や初めての経験が出来たのが嬉しい。

10

nick

6 mars 2023

·

Great hotel with access to safe walking accesssways to KlCC and pavilion. Good pool 25m for exercise and very well equiped gym. Booked premier club room with complimentary acces to lounge. 15th floor lounge very proffesionally run with attentive staff and a very welcoming and helpful manager. Woukd highly recommend upgrading to club lounge as it represents excellent value and is a good place during the day to hold meetings and provides free 2 hr access to meeting rooms.

10

Kathryn

9 jan. 2026

·

Stannade 3 nätter

A lovely spacious room. Would love the room to smell like the lobby, to make it a bit fresher. The breakfast was amazing - so much choice! The staff went above and beyond with their service and friendliness. Only negative was the ability to get a taxi organised.

10

Francesca

10 feb. 2026

·

Stannade 3 nätter

The room was really lovely, great size, lovely view, comfortable bed, amazing water pressure! The staff were really helpful. The pool view was the reason we booked and it did not disappoint (gets the sun in the morning to mid day). There is an affordable shop within the hotel which was ideal. The breakfast was extensive with a made to order egg station, so many tasty options . The location is perfect, easy to walk to busier areas with shops and restaurants.

10

stephen

9 feb. 2024

·

Stannade 2 nätter

Excellent hotel in a great location. We booked a club room and did not realise the numerous benefits it came with- FREE afternoon tea. FREE evening cocktails and canapés, which actually turned out to be dinner!

8

dean

3 jan. 2024

·

Stannade 6 nätter

A nice looking lobby and welcoming face at the desk, room was little dated and could of been cleaner, small shop and coffee shop on lobby level , used the pool which was good, ordered a pizza pool side but wasn’t so nice !

8

Darseni

7 sep. 2024

·

Stannade 2 nätter

Good location; excellent breakfast buffet

8

Sofie

18 nov. 2023

·

Stannade 1 natt

Great hotel with good service and a great breakfast buffet. Super nice gym at 25th floor and great pool as well. However, the hotel seems old and the wifi works very slowly in the rooms. Good location too!

8

umberto

4 jan. 2025

·

Stannade 6 nätter

Hotel in posizione strategica in centro a KL. Ottimamente collegato. Buon servizio e colazione molto ricca anche se l’ambiente un po’ caotico. Nel complesso un’ottima soluzione per chi vuole visitare KL anche se la pulizia generale lascia a volte un po’a desiderare.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Månad	Genomsnittligt pris
januari	87 US$
februari	78 US$
mars	78 US$
april	107 US$
maj	97 US$
juni	96 US$
juli	95 US$
augusti	102 US$
september	113 US$
oktober	129 US$
november	104 US$
december	96 US$

sö	må	ti	on	to	fr	lö
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $118
18 $90	19 $90	20 $91	21 $89	22 $89	23 $88	24 $83
25 $83	26 $92	27 $91	28 $90	29 $100	30 $100	31 $96

sö	må	ti	on	to	fr	lö
1 $81	2 $78	3 $80	4 $81	5 $81	6 $80	7 $79
8 $78	9 $79	10 $82	11 $81	12 $80	13 $79	14 $81
15 $103	16 $101	17 $101	18 $97	19 $103	20 $103	21 $79
22 $81	23 $81	24 $80	25 $82	26 $79	27 $81	28 $78
29 $81	30 $81

Impiana KLCC Hotel

Priser för Impiana KLCC Hotel

Genomsnittliga priser per månad

Om detta boende

Läge

Rumsalternativ

Club-rum - 1 kingsize-säng (Deluxe)

Deluxe-rum - 1 kingsize-säng

Superior Twin Plus

Deluxe King Plus

Tvåbäddsrum Deluxe

Club-rum - 2 enkelsängar (Deluxe)

Club-rum

Svit Executive

Gästrecensioner för Impiana KLCC Hotel

Vem bor här?

Vad gäster tycker

Boendets policy

Instruktioner för incheckning

Bra att veta

Tillval

Priser för kommande datum