Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee of approximately MYR 85 for adults and MYR 45 for children.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 6:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details on room accessibility features are not provided.

Where is the property located in relation to key landmarks?

The resort is located steps from Teluk Cempedak Beach and is a 2-minute drive from Taman Teruntum Mini Zoo. It is approximately 2.1 miles from Kuantan Recreational Parks and Gelora Park.

Does the property have a swimming pool?

Yes, there are 2 outdoor swimming pools available. Pool access is available from 8:00 AM to 8:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of MYR 115.0 per day. Advance request or confirmation is required for rollaway beds.

Hyatt Regency Kuantan Resort - 5 Star Retreat

Average nightly price at Hyatt Regency Kuantan Resort by month, last 12 months (USD)
Month	Average price
January	US$111
February	US$124
March	US$113
April	US$102
May	US$150
June	US$142
July	US$134
August	US$158
September	US$168
October	US$134
November	US$125
December	US$125

What guests think

At Hyatt Regency Kuantan Resort, travellers praise the friendly, attentive staff and beachfront setting with pools and sea views, while noting that some areas feel dated and occasional maintenance or billing issues can occur.

Rooms are generally spacious and comfortable, though soundproofing and hot water or air-conditioning glitches are sometimes mentioned. Many enjoy the Italian restaurant and beachside dining, but breakfast quality and crowding vary. Expect a relaxed beachfront stay with warm service and occasional rough edges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Beachfront resort with multiple pools; facilities are generally well kept but parts of the property are dated. Parking is available, though spaces can be tight during busy times.

Related guest reviews

10

J

19 Aug 2023

·

Stayed 1 night

Perfect hotel! Great staff and very nice pool next to the beach

10

Janet

16 Jun 2025

·

Stayed 2 nights

Absolutely fantastic! The food is delightful, and the staff goes above and beyond to ensure a great experience. Plus, you’ll find convenient free parking and charming local shops just a stone's throw away. It’s the perfect spot for a wonderful outing!

10

Colum

2 Sept 2024

·

Stayed 4 nights

Absolutely love the Kuantan Hyatt. The team are excellent. Thank you to Emma and all the team. We had the breakfast buffet every day, had Merdeka Dinner at the Coals restaurant by the beach. The boys loved both pools, particularly having a mocktail at the pool bar. Thank you, the rooms were up to date and modern.

8

Neil

1 Sept 2023

·

Stayed 3 nights

Hotel itself and location are good, however both hotel and beach were very crowded-no longer a tranquil resort. Hotel needs additional pools - 2 small one’s constantly full with screaming kids. Lobby was the same - despite being lovely architecture and great staff, it had a bus station vibe with luggage and noisy kids everywhere. We were disappointed as we stayed here in 1990 and had fond memories of a tranquil resort by a beautiful quiet beach. It’s not like that anymore.

8

Craig

8 Mar 2024

·

Stayed 5 nights

In summary, a good value family hotel with large and expansive grounds and a choice of pools. The pool water was not clear and well below a five star standard. As it was school holidays the breakfast buffet was crowded with guests. The staff, from reception to room attendants, were all friendly and helpful, and always greeted guests with a smile. The buildings are dated now, however, for the price payed, I would recommend the hotel. Beware of the monkeys out the front on the approach road. Guests need to be cautious of this troupe, as they show no fear of humans and can be aggressive if they feel threatened.

10

Vijay

18 Aug 2024

·

Stayed 2 nights

Amazing service, food and charming location on the beach. Resort isn't overly large so it doesn't feel overcrowded. Extremely long drive from Singapore, but the routes are enjoyable. Kuantan airport isn't far for those opting to fly in. Will come back again in the future.

10

Jenny

18 Aug 2025

·

Stayed 1 night

Helpful front desk staff. Food quality was good. Beautiful beach and well maintained room condition.

10

Nigel

1 Mar 2023

·

Stayed 4 nights

For the size of the property (as it’s quite big) this is a really great hotel! The staff are amazing especially housekeeping who were fantastic! Loved the room and big comfy bed! the pools are really nice too and plenty of sun loungers either on beach or by pool. Only negatives were high alcohol prices! (Well over £5 for a small bottle of Asahi!!) reduce your prices and people will consume a little more ) bar was always empty! Also stop using tiny plastic shampoo bottles! No need - otherwise excellent place and lovely to relax in for a few days (beach is awesome too) and great for monkey spotting!

8

sarah

3 Oct 2025

·

Stayed 1 night

Stayed here for 2 nights. Staff were fantastic, very quick and efficient service. Room was spacious with a lovely view. Food was delicious, the beef rendang was the best I've had. Pools lovely and right on the beach. My only complaint was that the room above us kept dragging furniture around till 2am and then started again at 6am. I would suggest putting felt pads on the bottom of the furniture to avoid disturbing rooms below. Apart from that the stay was fantastic and we would definitely stay again.

10

Jenny

18 Aug 2025

·

Stayed 1 night

Very friendly and helpful front desk staff. Checking was breeze. Value for money. Beautiful beach and a short walk to nearby eateries.

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Cleanliness

Many guests find rooms and public areas clean, but some report issues such as poor bathroom drainage, stained linens or sofa, moldy air‑conditioning, and dirty or worn outdoor furnishings.

Related guest reviews

10

Lim

25 Sept 2024

·

Stayed 2 nights

Property n room was cleanly maintained. However need some quick tweaking eg Tap column was loose n some furniture showed signs of damage. Food at breakfast buffet has good spread but lacks quality eg strawberry or smoked salmon or walnut or hazelnut. Staff service very good strong customer greetings n prompt service at the buffet areas. Overall can come again

10

Hong Ngoc

13 Oct 2024

·

Stayed 1 night

The hotel has a great location, just in front of a very nice beach. The room is quite clean but a bit dated. We could see some scratches on the wall and dirty areas under the sink. The room doesn’t have good sound proof as we can hear people walking, talking on the corridor and can hear sound from the next door room while staffs are cleaning the room. However, it was quiet at night so we can sleep well. Staffs are efficiency at the lobby and offer discount for breakfast which is nice. Breakfast was ok, many options with beach view. You can enjoy the stunning sunrise on the beach and walk along the beach in the early morning which was the best thing I enjoy at the resort. Overall, it was still a wonderful get away trip with Hyatt

10

Choa

26 Oct 2023

·

Stayed 2 nights

Cleanliness of the hotel superb.

10

Faisal

30 Apr 2024

·

Stayed 1 night

Very nice and clean property.

8

Edward

19 Jul 2024

·

Stayed 2 nights

Very well located hotel for the beach. Reception staff are very welcoming and helpful. Nice rooms facing the sea with a great view. The only constructive criticism is that some of the hotel is tired, the sun loungers/beds especially on the beach need replacing. Wooden frames are not good and the cushions seem dirty. Also the sand area around them has lots of cigarette butts and bottle tops etc. Restaurant staff are nice if you can get their attention. Food is good and comes quickly once ordered. Should give discount to guests to incentivise them to eat in house…

6

KALTHOM

22 Oct 2025

·

Stayed 3 nights

The bath water was not properly drain out and created water collected in certain area resulted the bathroom always wet. During full occupancy, we have to queue for almost 20 minute's for breakfast.

8

Craig

8 Mar 2024

·

Stayed 5 nights

In summary, a good value family hotel with large and expansive grounds and a choice of pools. The pool water was not clear and well below a five star standard. As it was school holidays the breakfast buffet was crowded with guests. The staff, from reception to room attendants, were all friendly and helpful, and always greeted guests with a smile. The buildings are dated now, however, for the price payed, I would recommend the hotel. Beware of the monkeys out the front on the approach road. Guests need to be cautious of this troupe, as they show no fear of humans and can be aggressive if they feel threatened.

2

Zainub

24 Dec 2023

·

Stayed 6 nights

The towels, linen and curtains were dirty. The sofa had blood stains on it. Both rooms had mold in the AC and on the table. Despite requesting to have the rooms side by side, no action was taken to accommodate this. The lights in the rooms that were not working. The coffee ordered was cold. I made the difficult decision to leave the hotel early and was further disappointed when informed that a refund would not be granted for the rest of the stay.

10

Mahani

24 Sept 2023

·

Stayed 2 nights

Well maintain hotel ☺️

6

Mohd Hisham

28 Sept 2025

·

Stayed 1 night

Room is clean

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable with attractive sea views. Some elements feel dated and soundproofing can be weak, with occasional hot‑water or air‑conditioning issues.

Related guest reviews

6

Bin

6 Apr 2023

·

Stayed 2 nights

Nice and clean room, but try to avoid the connecting rooms, the walls are thin, you can hear what the next door is doing too well.

10

Hong Ngoc

13 Oct 2024

·

Stayed 1 night

The hotel has a great location, just in front of a very nice beach. The room is quite clean but a bit dated. We could see some scratches on the wall and dirty areas under the sink. The room doesn’t have good sound proof as we can hear people walking, talking on the corridor and can hear sound from the next door room while staffs are cleaning the room. However, it was quiet at night so we can sleep well. Staffs are efficiency at the lobby and offer discount for breakfast which is nice. Breakfast was ok, many options with beach view. You can enjoy the stunning sunrise on the beach and walk along the beach in the early morning which was the best thing I enjoy at the resort. Overall, it was still a wonderful get away trip with Hyatt

10

Othman

23 Sept 2025

·

Stayed 1 night

We just spent our time in the room. It was so comfortable that we didn’t want to get out of bed

8

David

11 Sept 2024

·

Stayed 2 nights

The airconditioning unit was on all the time, the temperature sensor must have been faulty.

10

Fuat

2 May 2023

·

Stayed 1 night

Seaview room was really nice. Hotel is walking distance to for foods etc

10

Colum

2 Sept 2024

·

Stayed 4 nights

Absolutely love the Kuantan Hyatt. The team are excellent. Thank you to Emma and all the team. We had the breakfast buffet every day, had Merdeka Dinner at the Coals restaurant by the beach. The boys loved both pools, particularly having a mocktail at the pool bar. Thank you, the rooms were up to date and modern.

6

Ka Kit

20 Nov 2024

·

Stayed 1 night

Low hot water in shower

8

sarah

3 Oct 2025

·

Stayed 1 night

Stayed here for 2 nights. Staff were fantastic, very quick and efficient service. Room was spacious with a lovely view. Food was delicious, the beef rendang was the best I've had. Pools lovely and right on the beach. My only complaint was that the room above us kept dragging furniture around till 2am and then started again at 6am. I would suggest putting felt pads on the bottom of the furniture to avoid disturbing rooms below. Apart from that the stay was fantastic and we would definitely stay again.

8

Charlene

29 Aug 2024

·

Stayed 1 night

Beautiful hotel, room is spacious & comfortable. Fast food outlets. Mcdonald, KFC & starbucks are just within walking distance.

10

Sara

9 Sept 2023

·

Stayed 3 nights

I spent three nights here with family, specifically including club lounge access which we have been curious about for some time. The hotel is conveniently located right on the beach and has two different swimming pools which offered lots of options for spending time especially if you have a kid to entertain. There was also a recreation room onsite with kids' games which also came in useful. The service was excellent. We felt so welcome there, with staff remembering our names and addressing every request in quick fashion. I had to request some food we had for my child to be reheated a few times, and once needing help with a toilet issue with our room. It was fixed within a half hour. The club lounge access came with breakfast and evening canapes which became our dinner throughout the stay. Food options were good and we enjoyed the convenience. The rooms had been recently refurbished and we were happy with everything provided. Maybe the only thing to improve would be to have a few more options for hanging towels in the bathroom and firmer pillow options. Overall a very enjoyable stay and would love to come back one day.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, attentive and efficient across the hotel. A few guests experienced billing mistakes or unmet requests, and service can slow during peak times.

Related guest reviews

2

Asmara

19 May 2025

·

Stayed 1 night

The hotel overcharged me for the stay and have not provided the reasons why.

8

Roger

28 Oct 2025

·

Stayed 3 nights

Good staff, great service overall

8

BALJIT

4 Nov 2025

·

Stayed 2 nights

Staff for their courtesy

6

Joshua

10 Aug 2023

·

Stayed 5 nights

We had a club room, but had to check in with everyone else, rather than the club lounge, which we found out used to happen before the renovation. These are the added touches that make spending a lot more for a club room worthwhile, so it was disappointing that experience didn’t occur.

10

Janet

16 Jun 2025

·

Stayed 2 nights

Absolutely fantastic! The food is delightful, and the staff goes above and beyond to ensure a great experience. Plus, you’ll find convenient free parking and charming local shops just a stone's throw away. It’s the perfect spot for a wonderful outing!

6

Lay Nah

29 May 2024

·

Stayed 1 night

Requested way in advance for adjoining room but not arranged. Booked 3 rooms but 1 room was on a different floor. We were not told the main door at lobby needs the door card. We used it in the afternoon we didnt need the room card. We were locked out at night. Asked the guard for help he couldnt, but he did walk to the front desk and spoke with someone who ignored totally. The breakfast place was packed, we requested foe the fan to be turned on. Only upon flaring up at the 4th request it was done. We saw others doing the same. Otherwise rooms were very clean.

10

Khairul Azhar

26 Jun 2024

·

Stayed 1 night

it was amazing stay for the 2 separate night. However, the hotel accidentally charge on my credit card a room charge where they should not since I have paid through this apps. The hotel staff take too long time to settle this dispute.

10

Jenny

18 Aug 2025

·

Stayed 1 night

Helpful front desk staff. Food quality was good. Beautiful beach and well maintained room condition.

8

sarah

3 Oct 2025

·

Stayed 1 night

Stayed here for 2 nights. Staff were fantastic, very quick and efficient service. Room was spacious with a lovely view. Food was delicious, the beef rendang was the best I've had. Pools lovely and right on the beach. My only complaint was that the room above us kept dragging furniture around till 2am and then started again at 6am. I would suggest putting felt pads on the bottom of the furniture to avoid disturbing rooms below. Apart from that the stay was fantastic and we would definitely stay again.

10

Jenny

18 Aug 2025

·

Stayed 1 night

Very friendly and helpful front desk staff. Checking was breeze. Value for money. Beautiful beach and a short walk to nearby eateries.

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AI-generated summary based on recent guest reviews

Location

Right on a scenic beach with sea views and sunrise walks, and several eateries and shops within walking distance; rides to town are easy. A few guests found nearby dining options limited.

Related guest reviews

10

Hong Ngoc

13 Oct 2024

·

Stayed 1 night

The hotel has a great location, just in front of a very nice beach. The room is quite clean but a bit dated. We could see some scratches on the wall and dirty areas under the sink. The room doesn’t have good sound proof as we can hear people walking, talking on the corridor and can hear sound from the next door room while staffs are cleaning the room. However, it was quiet at night so we can sleep well. Staffs are efficiency at the lobby and offer discount for breakfast which is nice. Breakfast was ok, many options with beach view. You can enjoy the stunning sunrise on the beach and walk along the beach in the early morning which was the best thing I enjoy at the resort. Overall, it was still a wonderful get away trip with Hyatt

10

Mikhail

17 Aug 2023

·

Stayed 5 nights

Great location on an excellent beach. Well-run hotel.

10

Chork Thiam

26 Aug 2023

·

Stayed 2 nights

Hyatt Kuantan Resort offers a stunning private beach, perfect for families. The cleanliness and friendly staff were impressive. The nearby town with popular fast-food chains like McDonald, Starbucks, KFC and Subway adds convenience, and the 10-minute walk to The Rocks provides picturesque beach views.

10

Janet

16 Jun 2025

·

Stayed 2 nights

Absolutely fantastic! The food is delightful, and the staff goes above and beyond to ensure a great experience. Plus, you’ll find convenient free parking and charming local shops just a stone's throw away. It’s the perfect spot for a wonderful outing!

10

Marcus

2 Jun 2025

·

Stayed 2 nights

Friendly staff and lovely hotel. Great location and the Italian restaurant was great

10

Vijay

18 Aug 2024

·

Stayed 2 nights

Amazing service, food and charming location on the beach. Resort isn't overly large so it doesn't feel overcrowded. Extremely long drive from Singapore, but the routes are enjoyable. Kuantan airport isn't far for those opting to fly in. Will come back again in the future.

8

sarah

3 Oct 2025

·

Stayed 1 night

Stayed here for 2 nights. Staff were fantastic, very quick and efficient service. Room was spacious with a lovely view. Food was delicious, the beef rendang was the best I've had. Pools lovely and right on the beach. My only complaint was that the room above us kept dragging furniture around till 2am and then started again at 6am. I would suggest putting felt pads on the bottom of the furniture to avoid disturbing rooms below. Apart from that the stay was fantastic and we would definitely stay again.

8

Charlene

29 Aug 2024

·

Stayed 1 night

Beautiful hotel, room is spacious & comfortable. Fast food outlets. Mcdonald, KFC & starbucks are just within walking distance.

8

Fahed

23 Jul 2024

·

Stayed 2 nights

Very good and nice hotel . It is in front of beach .

10

Jenny

18 Aug 2025

·

Stayed 1 night

Very friendly and helpful front desk staff. Checking was breeze. Value for money. Beautiful beach and a short walk to nearby eateries.

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AI-generated summary based on recent guest reviews

Dining

Food is often praised, especially the Italian restaurant and breakfast variety, with some enjoying club lounge offerings. However, breakfast quality and crowding can be inconsistent, some à la carte dishes disappoint, and alcoholic drinks are pricey.

Related guest reviews

10

Lim

25 Sept 2024

·

Stayed 2 nights

Property n room was cleanly maintained. However need some quick tweaking eg Tap column was loose n some furniture showed signs of damage. Food at breakfast buffet has good spread but lacks quality eg strawberry or smoked salmon or walnut or hazelnut. Staff service very good strong customer greetings n prompt service at the buffet areas. Overall can come again

6

KALTHOM

22 Oct 2025

·

Stayed 3 nights

The bath water was not properly drain out and created water collected in certain area resulted the bathroom always wet. During full occupancy, we have to queue for almost 20 minute's for breakfast.

8

Desmond

18 Sept 2024

·

Stayed 2 nights

The receptionist Fadzilah was very sweet and allowed us to check in early and though we booked for garden view ,she gave us a pool and sea view room. The breakfast on 18/9 was quite a disappointment, the salt shaker had no salt!!! The orange juice was watered down. Luckily we didn’t have to pay for it as the breakfast was delayed . The ala carte dinner at Kampung was sub standard. Check out was easy.

10

Colum

2 Sept 2024

·

Stayed 4 nights

Absolutely love the Kuantan Hyatt. The team are excellent. Thank you to Emma and all the team. We had the breakfast buffet every day, had Merdeka Dinner at the Coals restaurant by the beach. The boys loved both pools, particularly having a mocktail at the pool bar. Thank you, the rooms were up to date and modern.

10

Marcus

2 Jun 2025

·

Stayed 2 nights

Friendly staff and lovely hotel. Great location and the Italian restaurant was great

6

Suze

23 Jun 2024

·

Stayed 4 nights

Hotel staffs are the only positive experience here. They're all super professionals and friendly. The hotel itself however looks tired and old. Need refurbishment urgently. Breakfast area is old and dingy. Food prepared weren't fresh looking, some just cold, noodles soup were way too salty, the fresh juice section just disgusting. Chef needs to put more passion in the food prep. For a Hyatt brand, the hotel is quite stingy with room amenities such as no bin liners for the bins? How much are you guys really saving in cost not to provide these?

10

Jesus Alejandro

27 Feb 2025

·

Stayed 4 nights

Mon séjour a été excellent. Tout le personnel est très aimable et les installations sont très propres, avec une magnifique vue sur la mer. Le restaurant italien sur place est excellent et le service est impeccable.

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8

sarah

3 Oct 2025

·

Stayed 1 night

Stayed here for 2 nights. Staff were fantastic, very quick and efficient service. Room was spacious with a lovely view. Food was delicious, the beef rendang was the best I've had. Pools lovely and right on the beach. My only complaint was that the room above us kept dragging furniture around till 2am and then started again at 6am. I would suggest putting felt pads on the bottom of the furniture to avoid disturbing rooms below. Apart from that the stay was fantastic and we would definitely stay again.

8

David

2 May 2024

·

Stayed 3 nights

Service and hotel is excellent. Only comment is the bistro food could be better. Maybe it was our choice of meal. But the Italian Bistro/resturant is fantastic.

10

Sara

9 Sept 2023

·

Stayed 3 nights

I spent three nights here with family, specifically including club lounge access which we have been curious about for some time. The hotel is conveniently located right on the beach and has two different swimming pools which offered lots of options for spending time especially if you have a kid to entertain. There was also a recreation room onsite with kids' games which also came in useful. The service was excellent. We felt so welcome there, with staff remembering our names and addressing every request in quick fashion. I had to request some food we had for my child to be reheated a few times, and once needing help with a toilet issue with our room. It was fixed within a half hour. The club lounge access came with breakfast and evening canapes which became our dinner throughout the stay. Food options were good and we enjoyed the convenience. The rooms had been recently refurbished and we were happy with everything provided. Maybe the only thing to improve would be to have a few more options for hanging towels in the bathroom and firmer pillow options. Overall a very enjoyable stay and would love to come back one day.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $132	12 $118	13 $118	14 $121	15 $150	16 $166	17 $179
18 $100	19 $99	20 $100	21 $100	22 $117	23 $122	24 $139
25 $125	26 $105	27 $104	28 $104	29 $104	30 $133	31 $139

Su	Mo	Tu	We	Th	Fr	Sa
1 $104	2 $100	3 $100	4 $100	5 $100	6 $115	7 $163
8 $143	9 $101	10 $100	11 $100	12 $100	13 $125	14 $143
15 $110	16 $100	17 $100	18 $100	19 $100	20 $119	21 $142
22 $100	23 $100	24 $100	25 $100	26 $100	27 $119	28 $134
29 $100	30 $100

Hyatt Regency Kuantan Resort

Prices for Hyatt Regency Kuantan Resort

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Garden View (Regency, Club Access)

Room, 2 Twin Beds, Garden View (Club Access)

Presidential Suite

Room, 2 Twin Beds, Sea View (Club Access)

Deluxe Room, 1 King Bed, Garden View

Room, 2 Twin Beds, Sea View

Room, 2 Twin Beds, Garden View

Deluxe Room, 2 Twin Beds, Garden View

Family Room, 1 King Bed with Sofa Bed, Garden View

Room, 1 King Bed, Garden View

Room, 1 King Bed, Sea View

Room, 1 King Bed, Garden View (Club Access)

Room, 1 King Bed, Sea View (Club Access)

Executive Suite, 1 King Bed, Sea View (Club Access)

Guest reviews of Hyatt Regency Kuantan Resort

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Regency Kuantan Resort

Considering this hotel for your Kuantan trip?

Prices for upcoming dates