Mercure Livingston Hotel

Väldigt nergånget hotel, är i stort behov av renovering. Överlag väldigt nergånget och tråkigt.

Rooms are a little dated and looking tired. Bed was comfortable and did the job.

Just stayed at the hotel, arrived at 6 to check in, went to room, not cleaned, bedding/towels and bins all there from last people who stayed there, went back to report issue, young lad didn’t even apologies, felt like I inconvenience him with issue, never complain but had to speak to duty manager, she was apologetic, found another room, was basic than one I paid for, gave free drink and breakfast as apology.

Only had one night stay but everything was good. Nice and clean and a lovely comfortable lounge area with a bar. Didn’t have breakfast so can’t comment. One thing I would say the staff should stipulate on arrival is to register your car for the parking. It was late when we got there and got chatting booking in but forgot to do that. Remembered it when we checked out but they cannot do anything about it. We will probably receive a letter for a £100 fine but phone them and they will deal with it. Feel this could have been avoided

Voor mij was t een goed hotel