Name: Best Western The Hilcroft Hotel West Lothian
Address: East Main Street, Edimburgo (y alrededores), Concejo de West Lothian, GB
Price range: 83 US$–187 US$ per night
Rating: 8.47

Opiniones de los huéspedes

En el Best Western The Hilcroft Hotel West Lothian, las opiniones destacan habitaciones limpias y cómodas y una buena relación calidad-precio, junto con inconvenientes como zonas anticuadas, ruido procedente de los pasillos o la calle, agua caliente intermitente y calor en verano debido a la limitada apertura de las ventanas y la ventilación.

El personal es ampliamente descrito como acogedor y servicial, aunque algunos huéspedes informaron de un servicio de desayuno lento, una solicitud especial mal gestionada o respuestas poco comprensivas a los problemas. El restaurante del hotel es muy apreciado, mientras que la calidad, las raciones y el horario del desayuno varían de excelentes a medios o demasiado cocidos. La ubicación es ideal para los conductores que viajan entre Edimburgo y Glasgow cerca de la autopista, pero el transporte público a Edimburgo puede ser largo. Espere una base amigable y con una buena relación calidad-precio, con algunas advertencias sobre la comodidad y el desayuno.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Se menciona y se agradece repetidamente el amplio aparcamiento gratuito y el bar/restaurante en el lugar. No hay ascensor ni lavandería para huéspedes, y algunas partes de la propiedad se describen como anticuadas.

Reseñas de huéspedes relacionadas

6

Re

14 feb 2024

·

Se alojó 2 noches

Hotel looks tired, most of the staff very chatty and helpful. Shower leaked continuously, hot water was cold in the morning but hot in the evening. Food average, beer was good.

6

Alison

14 jun 2024

·

Se alojó 1 noche

Chose this location as Expedia listed it as having laundry facilities. Upon arrival learned that there are no laundry facilities which was disappointing

10

Margaret

5 ago 2024

·

Se alojó 1 noche

All of the staff was wonderful — the night staff was very helpful, and the day staff was great!!! Thank you Zoey and everyone!!! This is a very nice, clean property, often used for weddings. Book early as this property books out. Driving distance to Edinburgh or Glasgow.

8

Susan

2 jun 2024

·

Se alojó 8 noches

Love the property and location. Travelocity showed laundry facilities available but that turned out to be wrong. The people were very nice and helpful.

8

Wendy J A

12 ago 2024

·

Se alojó 3 noches

Adequate. Room good size and repair in bathroom sorted. It was a useful base as we drove to local station with free parking to get into Edinburgh daily. Huge breakfast first morning. Last morning as per menu but significantly smaller. No lift, so heavy cases up a staircase. Bathroom tap water not drinking but supplied bottle water free.

10

ROSEMARY

9 sept 2024

·

Se alojó 2 noches

Hotel easy to find, well located for motorway. Plenty of parking, (free). Friendly reception staff, Room spacious, clean, tea, coffee, bottled water and biscuits provided. The fridge with icebox an added touch. Shower over the bath, quality soaps, shower gel and shampoo provided along with clean quality towels. Large comfortable bed. Only negative was lack of sound proofing between rooms, could hear next door talking and coughing. Would stay again.

6

David

26 may 2025

·

Se alojó 1 noche

Unfortunate the rooms do not have window screens as it was very hot that evening and so could not leave window open due to no screen and so many mosquitos etc. Street facing room quite loud late into the night with traffic passing close. Unfortunately the guest across the hall was in and out of the room every 10-15 mins from midnight until near 3am and their door slammed every time. The hotel should do proper maintenance to make sure all room doors close soft. Great service on arrival, easy free parking and decent quality restaurant with fair pricing,.

8

Susan

24 may 2024

·

Although some amenities were misstated in Travelocity, the staff and costs were very good. So central in location, made it easy to drive everywhere.

10

Nazir

6 sept 2024

·

Se alojó 3 noches

The location is conveniently located for public transport. Self parking if you have own car and Bar open. The stuff are wonderful, professional and helpful to cater for residents need. I had two elderly auntie and they kindly relocated them from First floor to ground floor

10

Larissa

10 ago 2025

·

Se alojó 1 noche

Great place to stay with lots of parking and a nice restaurant attached!

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Limpieza

Las habitaciones están generalmente muy limpias y bien presentadas. Algunos huéspedes señalaron problemas como olor a humedad en el baño, áreas polvorientas o manchadas y artículos desgastados.

Reseñas de huéspedes relacionadas

10

Adam

7 dic 2025

·

Se alojó 1 noche

Friendly staff, clean room and excellent service

8

thomas

11 dic 2025

·

Se alojó 1 noche

Yes clean

8

Elizabeth

12 jun 2024

·

Se alojó 2 noches

Great location for getting to Murrayfield. Helpful and friendly staff. Amazingly we didn’t hear the wedding parties in full swing both nights we were there (my heart sank initially when I saw them). Rooms were nice and clean although could’ve done with some extra deep hoovering at the carpet edges next to wall. Would recommend. Particularly the staff. They were great.

6

Heidi

5 jul 2024

·

Se alojó 1 noche

Reception area ok, room pretty grim. Many signs of wear and tear - shower head riser broken, marks/stains on walls, desk not clean, dusty kettle, blind was dirty and ripped, no chair for desk (man-handle on of the other chairs. No usb points for recharging but you can borrow a grubby usb plug from reception. Just bath towel and hand towel provided, hidden in wardrobe, use hand towel as bathmat. Wouldn't take much to improve. Not asked if my stay was ok so they can have feedback on Expedia.

10

Antonio

1 jun 2025

·

Se alojó 1 noche

Clean room and bathroom, friendly and helpful staff. Very good breakfast.

10

Liz

22 jul 2023

·

Se alojó 3 noches

Pleasant staff, very clean comfortable rooms

4

Danielle

26 oct 2025

·

Se alojó 1 noche

Room and bathroom were quiet, clean and well presented, although bathroom did have a mild damp smell. Bed was very comfortable and we had a great night sleep despite a wedding being held in the hotel that night. However in the morning neither of us were able to have a hot shower, despite running the shower on and off over an hour (between 7 - 8am). When we spoke to staff on check-out we were essentially told that the further away from the hot water system your room is then you get less hot water when the system is in demand. Very frustrating that this is a known issue and they still insist on putting people in those rooms. Even more frustrating that there was very little apology from the staff about the issue who had a “well that’s just the way it is” attitude about our experience. As someone who frequently stays in Best Western hotels this wasn’t the level of service I have previously experienced from the brand and I will not be staying here again.

10

Christopher

26 jun 2025

·

Se alojó 2 noches

Overall a very nice hotel, clean friendly and helpful staff.

10

Mary

14 sept 2024

·

Se alojó 1 noche

We had a late arrival and the reception staff were great and very helpful. They chatted for a few minutes while we checked in which was good as some places they ignore you and dont make conversation. The room was very clean and tidy and the bed was soooo comfortable.

10

V A

3 sept 2023

·

Se alojó 2 noches

Great stay, very helful and friendly staff. Excellent breakfast and room extremely clean . Only let down was a rip in the head board of our room. Not a huge issue but didn't look great appearance wise. There was a wedding on during our stay which did not affect us at all with regards to late noise. Would definately recommend and would return.

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Habitaciones

Las camas son cómodas y algunas habitaciones son espaciosas o han sido renovadas recientemente, pero otras se sienten pequeñas o desgastadas. Varias reseñas citan habitaciones incómodamente cálidas y problemas ocasionales con el agua caliente por la mañana.

Reseñas de huéspedes relacionadas

6

Christopher

8 sept 2024

·

Se alojó 1 noche

Good hotel and restaurant. Very noisy during the night . Banging doors. Steer clear of room 21

8

Jennifer

11 oct 2023

·

Se alojó 1 noche

Couldn’t open windows or change temperature of room,which was too hot for us. Only one towel for two people (only discovered later at night and didn’t want to go down stairs to ask for another)

8

Archie

7 sept 2024

·

Se alojó 1 noche

Check in was good, kind and efficient staff, I was only there for one night. The room was nice, spacious enough, large bed with what I assume to be memory foam mattress, which was a treat, could've done with a plug socket by the bed, otherwise it was okay. Breakfast the next morning was something to be desired, waited 30 minutes to be offered any kind of hot drinks or toast, and the waitress who eventually took my order looked as though she'd rather be elsewhere. I can excuse the fact that there was a large party staying overnight which could've been a factor in the service delay, however some recognition wouldn't have gone amiss. The breakfast itself was average, overcooked fried egg, potato scone which I'm sure had seen better days, and the beans were lukewarm. Would I stay here again? Only out of sheer convenience, for what I paid I expected slightly more.

8

sharon

18 sept 2024

·

Se alojó 1 noche

Set at the end of the village, Breakfast was average, room was spacious and bed was large and comfy.

8

Joan

25 ago 2025

·

Se alojó 6 noches

The staff are friendly and welcoming. The rooms were very clean. However, in August, our rooms were extremely hot- no air circulation. The window only opens a few inches on the top. The plastic desk fan doesn’t help. The food at the restaurant was very good.

10

Adam

24 feb 2025

·

Se alojó 1 noche

Great hotel for a short stop, staff very friendly and helpful, only complaint is my to didn’t have any channels

10

ROSEMARY

9 sept 2024

·

Se alojó 2 noches

Hotel easy to find, well located for motorway. Plenty of parking, (free). Friendly reception staff, Room spacious, clean, tea, coffee, bottled water and biscuits provided. The fridge with icebox an added touch. Shower over the bath, quality soaps, shower gel and shampoo provided along with clean quality towels. Large comfortable bed. Only negative was lack of sound proofing between rooms, could hear next door talking and coughing. Would stay again.

6

David

26 may 2025

·

Se alojó 1 noche

Unfortunate the rooms do not have window screens as it was very hot that evening and so could not leave window open due to no screen and so many mosquitos etc. Street facing room quite loud late into the night with traffic passing close. Unfortunately the guest across the hall was in and out of the room every 10-15 mins from midnight until near 3am and their door slammed every time. The hotel should do proper maintenance to make sure all room doors close soft. Great service on arrival, easy free parking and decent quality restaurant with fair pricing,.

4

Danielle

26 oct 2025

·

Se alojó 1 noche

Room and bathroom were quiet, clean and well presented, although bathroom did have a mild damp smell. Bed was very comfortable and we had a great night sleep despite a wedding being held in the hotel that night. However in the morning neither of us were able to have a hot shower, despite running the shower on and off over an hour (between 7 - 8am). When we spoke to staff on check-out we were essentially told that the further away from the hot water system your room is then you get less hot water when the system is in demand. Very frustrating that this is a known issue and they still insist on putting people in those rooms. Even more frustrating that there was very little apology from the staff about the issue who had a “well that’s just the way it is” attitude about our experience. As someone who frequently stays in Best Western hotels this wasn’t the level of service I have previously experienced from the brand and I will not be staying here again.

8

Helen

20 jul 2024

·

Se alojó 2 noches

Very good but uncomfortable bed

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Servicio

El servicio es ampliamente elogiado por ser amable, servicial y complaciente. Las excepciones ocasionales incluyen un servicio de desayuno lento, un pastel preordenado mal gestionado y respuestas poco comprensivas a los problemas.

Reseñas de huéspedes relacionadas

8

Archie

7 sept 2024

·

Se alojó 1 noche

Check in was good, kind and efficient staff, I was only there for one night. The room was nice, spacious enough, large bed with what I assume to be memory foam mattress, which was a treat, could've done with a plug socket by the bed, otherwise it was okay. Breakfast the next morning was something to be desired, waited 30 minutes to be offered any kind of hot drinks or toast, and the waitress who eventually took my order looked as though she'd rather be elsewhere. I can excuse the fact that there was a large party staying overnight which could've been a factor in the service delay, however some recognition wouldn't have gone amiss. The breakfast itself was average, overcooked fried egg, potato scone which I'm sure had seen better days, and the beans were lukewarm. Would I stay here again? Only out of sheer convenience, for what I paid I expected slightly more.

10

Prantika

9 sept 2024

·

Se alojó 3 noches

Very friendly and helpful staff.

10

Mark

16 mar 2025

·

Se alojó 1 noche

Chris on reception was very helpful. Food was nice too

10

Lesley

1 oct 2024

·

Se alojó 2 noches

Lovely stay here, staff were fabulous highly recommended

10

Claire

18 ago 2025

·

Se alojó 1 noche

Great service overall

10

John

19 abr 2025

·

Se alojó 1 noche

Absolutely stellar service from the team here. Friendly, courteous and couldn't do enough to help. Hotel is comfortable and clean and has everything you need. Staff are the stars here though.

10

Emmanuel

23 nov 2024

·

Se alojó 1 noche

Great staff

10

Mary

14 sept 2024

·

Se alojó 1 noche

We had a late arrival and the reception staff were great and very helpful. They chatted for a few minutes while we checked in which was good as some places they ignore you and dont make conversation. The room was very clean and tidy and the bed was soooo comfortable.

10

Sharon

11 may 2025

·

Se alojó 1 noche

Staff in all areas of hotel were friendly, helpful and knowledgeable.

6

Shibin

23 oct 2024

·

Se alojó 2 noches

Ordered a birthday cake in advance. Reminded about the cake during check in and requested to prepare the chocolate cake ready by midnight, and they promised that it is ready. At midnight when asked , they said it is "missing ". However they arranged a small lemon sponge cake ( from tesco ) after waiting for 2 hrs.

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Ubicación

Base conveniente para los conductores que viajan entre Edimburgo y Glasgow y cerca de la autopista, con un entorno generalmente tranquilo. El transporte público a Edimburgo puede ser largo.

Reseñas de huéspedes relacionadas

8

Robert

3 oct 2024

·

Se alojó 1 noche

Good stop over hotel

10

Nell

10 abr 2024

·

Se alojó 3 noches

We used this hotel as a base while visiting family. Close to a few big attractions like Falkirk wheel , kelpies , Bo’ness Steam Railway , Linlithgow palace and lock , and of coarse the bridges over the river Forth I would like to recommend this hotel and it’s lovely staff to anyone who might be considering staying here

10

Paul

3 nov 2024

·

Se alojó 1 noche

Stopped on the way too and from Edinburgh Airport over a 2 week period. Two different rooms both excellent. Very clean. Hreat breakfast and friendly staff. Ideal for staying near Edinburgh with Airport about 20 minutes away and park and ride/tram station. I travel for work and plan to keep using this gem.

10

Angela

31 may 2023

·

Se alojó 1 noche

Lovely hotel within half an hour of Edinburgh airport. Plenty of free parking too. Rooms were clean and comfortable. Highly recommend if you need to be near the airport without paying ridiculous airport hotel prices

10

Jacob

20 may 2025

·

Se alojó 3 noches

The staff were extremely accommodating and friendly. I plan on staying here when I come back to Scotland. It is central to both Edinburgh and Glasgow which is awesome and not too busy.

8

Wendy J A

12 ago 2024

·

Se alojó 3 noches

Adequate. Room good size and repair in bathroom sorted. It was a useful base as we drove to local station with free parking to get into Edinburgh daily. Huge breakfast first morning. Last morning as per menu but significantly smaller. No lift, so heavy cases up a staircase. Bathroom tap water not drinking but supplied bottle water free.

10

ROSEMARY

9 sept 2024

·

Se alojó 2 noches

Hotel easy to find, well located for motorway. Plenty of parking, (free). Friendly reception staff, Room spacious, clean, tea, coffee, bottled water and biscuits provided. The fridge with icebox an added touch. Shower over the bath, quality soaps, shower gel and shampoo provided along with clean quality towels. Large comfortable bed. Only negative was lack of sound proofing between rooms, could hear next door talking and coughing. Would stay again.

10

Liliana

15 ago 2023

·

Se alojó 1 noche

When i booked I didn't realize it was out of Edinburgh, kinda long bus trip but as soon as we arrived we loved the place. The staff was amazing in accommodating us early, although busy with a wedding. The room was very clean and the food was amazing. Highly recommended!

10

shane

9 sept 2023

·

Se alojó 3 noches

Nice and quiet area to base our Edinburgh explorations. The front desk staff were exceptional with hints for our further travels around Scotland

8

Susan

24 may 2024

·

Although some amenities were misstated in Travelocity, the staff and costs were very good. So central in location, made it easy to drive everywhere.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

Las comidas en el restaurante se puntúan con frecuencia como muy buenas y de buena relación calidad-precio. El desayuno varía de excelente a medio o demasiado cocido, con variaciones en el tamaño de las porciones y la consistencia del servicio.

Reseñas de huéspedes relacionadas

6

Maria

21 may 2023

·

Se alojó 1 noche

The room was clean and tidy, however, there was no kettle and tea bags for tea.. The breakfast was not the usual buffet but arather limited choice (photo), one had to order the hot breakfast from the menu. One would think it would make it individually for each customer reducing food waste, however, they forgot to bring my bacon and brought too many mushrooms even I'd asked for just a bit of mushrooms When I asked for the cheese/meet platter, they brought a plate of grated cheddar cheese and a few slices of processed ham, which was rather disappointing as compared to other Best Western hotels we stayed at.

10

Vivian

13 sept 2024

·

Se alojó 1 noche

Very nice comfortable rooms. Breakfast overcooked.

8

David

19 jul 2023

·

Se alojó 1 noche

Very comfortable hotel, the rooms are nice and clean. The staff are all friendly and helpful. The food was good value

8

Archie

7 sept 2024

·

Se alojó 1 noche

Check in was good, kind and efficient staff, I was only there for one night. The room was nice, spacious enough, large bed with what I assume to be memory foam mattress, which was a treat, could've done with a plug socket by the bed, otherwise it was okay. Breakfast the next morning was something to be desired, waited 30 minutes to be offered any kind of hot drinks or toast, and the waitress who eventually took my order looked as though she'd rather be elsewhere. I can excuse the fact that there was a large party staying overnight which could've been a factor in the service delay, however some recognition wouldn't have gone amiss. The breakfast itself was average, overcooked fried egg, potato scone which I'm sure had seen better days, and the beans were lukewarm. Would I stay here again? Only out of sheer convenience, for what I paid I expected slightly more.

10

Kenneth

19 jul 2025

·

Se alojó 1 noche

Staff were friendly, lovely room that looked as it was recently renovated. Great breakfast with plenty of choice. Would recommend for price bracket.

8

Joan

25 ago 2025

·

Se alojó 6 noches

The staff are friendly and welcoming. The rooms were very clean. However, in August, our rooms were extremely hot- no air circulation. The window only opens a few inches on the top. The plastic desk fan doesn’t help. The food at the restaurant was very good.

8

Denise

26 oct 2025

·

Se alojó 1 noche

Hotel reception very nice rest of the hotel dated, food in resturant was very nice

8

Claire

3 sept 2025

·

Se alojó 1 noche

Beds were comfortable, food very nice, staff were very helpful indeed

10

Antonio

1 jun 2025

·

Se alojó 1 noche

Clean room and bathroom, friendly and helpful staff. Very good breakfast.

10

Robert

10 sept 2024

·

Se alojó 2 noches

Helpful staff good resturaunt

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Mes	Precio medio
enero	75 US$
febrero	82 US$
marzo	93 US$
abril	98 US$
mayo	122 US$
junio	147 US$
julio	145 US$
agosto	178 US$
septiembre	126 US$
octubre	99 US$
noviembre	98 US$
diciembre	93 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $173	22 $112	23 $140	24 $187
25 $84	26 $139	27 $152	28 $134	29 $106	30 $148	31 $123

DO	LU	MA	MI	JU	VI	SA
1 $86	2 $102	3 $134	4 $120	5 $94	6 $89	7 $128
8 $83	9 $100	10 $140	11 $116	12 $94	13 $120	14 $159
15 $85	16 $107	17 $137	18 $109	19 $96	20 $98	21 $122
22 $86	23 $102	24 $138	25 $118	26 $100	27 $102	28 $126
29 $86	30 $96

Best Western The Hilcroft Hotel West Lothian

Precios para Best Western The Hilcroft Hotel West Lothian

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación estándar, 1 cama doble, no fumadores

Habitación familiar, 1 cama doble, no fumadores

Habitación familiar, 2 camas individuales, no fumadores

Habitación superior, 1 cama de matrimonio grande, no fumadores

Habitación estándar, 1 cama doble, accesible para personas con discapacidad, no fumadores

Habitación estándar, 2 camas individuales, no fumadores

Reseñas de los huéspedes sobre Best Western The Hilcroft Hotel West Lothian

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