Amsterdam Hotel

Be in good shape if you get the 5th fl room: no lift. A charmingly creaky place, but the room was fine except for the window that wouldn't close in room 22. A lovely bathroom.

Reception staff were hanging about outside when I arrived. Took a few minutes to find my booking. Room was on the fifth floor and building has no lift. Complimentary water, tea and coffee but no fridge for a cold drink. Fire doors on staircase were wedged open. Shower door was broken and shower was dirty. Good location for Underground.

On the 5th floor with no lifts (I should have checked). Promised a fan, it was broken. No one in reception to raise the issue with. Slept in extreme heat. Room was clean. Location is great and stay was affordable for the location.

2 Star Hotel. No Food on site although plenty cafes etc around the area. Very Basic rooms and bathroom but good enough and comfy beds just to use as a cheap room with No Frills. All stairs and No lift

We were supposed to stay five nights. We left after the second night. We could not get a refund but left anyway. We had to climb 115 stairs to our room. Narrow stairs, dirty carpet, with shaking hand rails. No a/c so we opened our windows and rats came in and ate our snacks. The shower would not drain so we had to use the water quickly so not to overflow the shower.

We did not enjoy our stay at the Amsterdam Hotel as we understood the room was small but was made even smaller by an unnecessary set of table and chairs that took up space. There was also no proper blind on the window, just a sheer curtain that didn’t even cover the length of the window meaning there was no privacy and it was very bright as soon as the sun rose as the curtain did absolutely nothing. It was very hot while we were in London, which we understand is not overly common, but with no fly screen or proper blind, there was no way to block out the flys and bugs from coming inside while also letting some air in with the window open, as there was no fan or any other way to circulate the air in the room. The room was also dirty with tissues from previous guests under the bed and other items that had clearly not been cleaned. The TV did not work for regular TV channels and the only way to use the TV was for streaming services which were not provided. We would be happy to log in using our own streaming services but unfortunately we are not from the UK, as I’m sure most guests are not, which means that we were not able to access the streaming services that we use back home. We would have been happy with just being able to watch regular UK TV to watch the news, weather and other local programs. The hotel itself did not have a lift and we were on the second floor which was okay but the staircase was very narrow and slanted, making it feel like it could collapse under your feet.

The property is convenient to Earls Court station. However, the rooms are very tiny and the bathrooms dirty. There is also no lift which is difficult if you have to carry large suitcases up and down three flights of stairs

Dirty, run down . Rooms tiny . Stairs narrow and crooked. Rooms stick of drains

Great location right next to Earls Court Station. Only negative is it's 5 stories with no elevator. Staff member was super helpful.

I stayed at Amsterdam hotel Earl’s Court London Monday 18 March 2 nights So Monday morning at 1013 I called hotel asked 3 questions first question wat times check in 3pm ok Tuesday morning had a text when u check in u can leave your bags at hotel also hotel is unmanned no one in reception ok so dragged all my bags across London to Langley for a meeting ok second question sent me email in morning I’m on fifth floor I’ve asked for a room with a bath I asked is there a lift let me check no So I get to carry all my luggage to fifth floor Yes there’s no availability to move up Okso I arrived at hotel around 1540 Took all my stuff up to fifth floor my mrs has health issues got to fifth floor double bed My mrs went into bathroom no bath I was told at 1013 phone call yes bath in that room so at 1601 called contact number for hotel explained gone to fifth floor promised a bath my mes suffers she struggles to claim stairs no bath in room give me some time she will sort ok at at 1640 contact calls we will house u on first floor with bath it’s a quad room all I want is a bath for my mrs went to first floor bath great let’s go out ok At 2110 my mrs said I’ll have a bath then bed ok she shouts me where’s plug is it in room no 2130 phones contact number where’s the plug to stop the water escaping plug u know for bath we haven’t got one in bathroom oh Let me phone u back ok at 2230 I phoned again any update I said please we went to go to bed at 0001 text no plug sorry I fell asleep waiti

This property was horrible. I trusted that a "hotel" had certain standars or expectations. I should have read the reviews. There was no AC or fan. We left the windows open for circulation and then our room was filled with flies. The hotep page noted their was no elevator, why not note there was no AC. The bathroom and plumbing smelled so bad. The duvet was stained and gross. We booked 4 nights and asked for clean towels halfway through and he didnt have any and only had jand towels to give us. It just made for a really crappy stay.

I don’t usually do reviews but had to for this one. Well, where do I start. If you like the smell of sewerage and filth, showers that don’t drain water, and no one to meet you at reception then this hotel is highly recommended.

The hotel is currently undergoing major renovations, and it shows from the moment you step inside. Building materials were scattered in the lobby and in the basement, where our room was located. We booked this as a last-minute alternative due to an issue with another hotel, but had we known the true state of the property, we would have looked elsewhere. The rooms are extremely basic and outdated, with minimal furniture and no bedside lamp—making even a nighttime trip to the bathroom inconvenient. More concerning, we saw a cockroach on the stairs, which confirms the pest issues mentioned in other reviews. Aside from its convenient location near the tube, the hotel offers very little in its current state. It would serve guests far better if the owners completed renovations—and addressed the pest problem—before continuing to take bookings.

My short stay was very unpleasant. Water was leaking from the ceiling light, a serious health and safety issue considering water is coming out from an electrical source. A mouse was spotted outside my room. Clearly an infestation issue had not been addressed. Hair was found on the supposedly fresh towel in my room. Tv screen was broken.

I did not stay in this hotel. When I got there it had mould in it and stank. There was water running through a spot light in the corridor. The mattress was spring. I had to leave as it was that bad

Absolutely disgusting. Cockroaches on the bed when we arrived. The bed was stained yellow and rubbish all over floor. It felt like the whole hotel was leaning to one side when we walked up the stairs and everywhere was dusty and dirty. It was so bad we checked back out as i didnt want to sleep somewhere with cockroaches on the bed. They called but refused any form of refundeven though the hotel was clearly not fit for purpose. I will be reporting to environmental health as they completely ignore any complaint.

Hotel has a bad bed bug and cockroach problem. If I could have scored zero - I would have. There is no safety here as homeless people sleep in the lobby and the locks on the door are flimsy at best - the handles are totally broken too. Stains on floor, bedding and walls -Avoid. Hotels.com should not be advertising this hotel- it’s unsafe and infested.

The property is convenient to Earls Court station. However, the rooms are very tiny and the bathrooms dirty. There is also no lift which is difficult if you have to carry large suitcases up and down three flights of stairs

Disgraceful place. No working TV no alternative rooms, dusty and dirty and then we discovered bed bugs. They won’t give a refund even though we left the hotel and are now an extra £250 out of pocket because we had to book another hotel instead of staying in an infested dirty room. No refund due to not making a member of staff aware… it’s a self serve hotel. DO NO STAY HERE YOU’LL REGRET IT.

Ours was a cramped room on the fourth floor. There was no lift in the building and with no air-con the room was like an oven. The walls which were all painted black were chipped, scuffed and grubby. There was one window jammed dangerously open, partially covered by a broken roller blind which kept falling down at the slightest touch. The room was permeated by a rank, musty smell which got stronger over time. Possibly coming from damp from the mouldy shower curtain and/or the toilet. The lock to the door was held on by one screw, the others had come undone, making the room dangerously insecure. There were no toiletries except for hand-wash and toilet roll and only two towels in total for 2 people sharing, and no bath mat. The bed linen seemed clean but there were only two pillows, one smaller than the other. A small table was the only flat surface that just about fitted the kettle. There was one plastic chair, no drawers, and a foot long clothes rail with two hangers. There was nowhere to put anyhjng down. The single glass shelf in the bathroom was almost falling off the wall. There were no toilet roll holders, the sink was on top of the toilet cistern and the toilet seat wouldn’t stay up as the width of the cistern and flush button prevented it. I absolutely would not recommend this hotel to any one in fact when we got back from our dinner our room neighbours were moving out as they couldn't bear to stay any longer. A night to remember, for all the wrong reasons! AVOID!

Room was downstairs in the basement no windows to open. Picture of the hotel are misleading it is not a true reflection of the room. No one in reception door handle hanging off which left me feeling very unsafe all night. Single bed with a dip in the middle. Pillow flatter than a pancake poor night sleep. Would not recommend

This hotel won the Most awful hotel I've ever stayed at! 2 minute walk from the Tube, provides toiletries and items to make tea or coffee, kettle looked pretty clean. Sheets and towels were clean. The person we met at the "reception" was lovely very friendly and helpful. The walk up to the room was through dusty and unhoovered winding staircases, got to the room and went to put the code in to get the key and the box was open, very secure! First impressions it looks "ok" but within minutes you notice so many things - carpet has bits all over it, dusty everywhere and the paintwork is chipped in so many places. Both windows open - one had a stopper on it so it only opens a little the other didn't have one and can completely open so fall risk. The bed was sloping when you lay on it you could feel the slope. It wasn't the most comfortable either. The bathroom open the door for the smell of damp and mould to hit you! Toilet is so close to the wall when you sit down your thighs rub on the wall the flush is so rubbish too. The shower thermostat was broken so water came out boiling. No plug for sink. Painted dark grey to cover up mould and damp. DO NOT STAY HERE IT IS DANGEROUS!!

Good hotel in general but lacked 2 essential things: bin for rubbish and a bedside table lamp.

On the 5th floor with no lifts (I should have checked). Promised a fan, it was broken. No one in reception to raise the issue with. Slept in extreme heat. Room was clean. Location is great and stay was affordable for the location.

In a rush, I mistakenly booked this thinking it was 4/5 rating, not 4/10. I was shocked to arrive to what looked more like a hostel than a hotel ...or maybe one step above crackden. The door to my original had been kicked in, but they hadn't noticed. There's no staffed reception desk, so I had to call for help. Fortunately someone was onsite and came to help. They wanted to move me to a bigger room for one night, then move into the original room once the door was replaced, but eventually agreed to let me keep the same room for the duration of my stay. (Thank you!) The shower was moldy. The shelves in the bathroom were sagging, barely attached, and unusable. The walls were stained from years of humidity buildup running down the walls. The internet was intermittent at best, but only 1-2 Mbps at the most, so unusable for Zoom, streaming, etc. While there was no A/C which isn't uncommon in London, they did at least have an oscillating fan which helped a ton. The beds were clean thankfully ....and I thoroughly checked for bedbugs and didn't see any signs during my 5 nights, so I was very relieved by that. In the end, if you're on a budget and not picky, this place is OK. If you can afford it though, find something better. There are too many options in London to stay here on purpose.

The hotel is currently undergoing major renovations, and it shows from the moment you step inside. Building materials were scattered in the lobby and in the basement, where our room was located. We booked this as a last-minute alternative due to an issue with another hotel, but had we known the true state of the property, we would have looked elsewhere. The rooms are extremely basic and outdated, with minimal furniture and no bedside lamp—making even a nighttime trip to the bathroom inconvenient. More concerning, we saw a cockroach on the stairs, which confirms the pest issues mentioned in other reviews. Aside from its convenient location near the tube, the hotel offers very little in its current state. It would serve guests far better if the owners completed renovations—and addressed the pest problem—before continuing to take bookings.

We did not enjoy our stay at the Amsterdam Hotel as we understood the room was small but was made even smaller by an unnecessary set of table and chairs that took up space. There was also no proper blind on the window, just a sheer curtain that didn’t even cover the length of the window meaning there was no privacy and it was very bright as soon as the sun rose as the curtain did absolutely nothing. It was very hot while we were in London, which we understand is not overly common, but with no fly screen or proper blind, there was no way to block out the flys and bugs from coming inside while also letting some air in with the window open, as there was no fan or any other way to circulate the air in the room. The room was also dirty with tissues from previous guests under the bed and other items that had clearly not been cleaned. The TV did not work for regular TV channels and the only way to use the TV was for streaming services which were not provided. We would be happy to log in using our own streaming services but unfortunately we are not from the UK, as I’m sure most guests are not, which means that we were not able to access the streaming services that we use back home. We would have been happy with just being able to watch regular UK TV to watch the news, weather and other local programs. The hotel itself did not have a lift and we were on the second floor which was okay but the staircase was very narrow and slanted, making it feel like it could collapse under your feet.

The property is convenient to Earls Court station. However, the rooms are very tiny and the bathrooms dirty. There is also no lift which is difficult if you have to carry large suitcases up and down three flights of stairs

Ours was a cramped room on the fourth floor. There was no lift in the building and with no air-con the room was like an oven. The walls which were all painted black were chipped, scuffed and grubby. There was one window jammed dangerously open, partially covered by a broken roller blind which kept falling down at the slightest touch. The room was permeated by a rank, musty smell which got stronger over time. Possibly coming from damp from the mouldy shower curtain and/or the toilet. The lock to the door was held on by one screw, the others had come undone, making the room dangerously insecure. There were no toiletries except for hand-wash and toilet roll and only two towels in total for 2 people sharing, and no bath mat. The bed linen seemed clean but there were only two pillows, one smaller than the other. A small table was the only flat surface that just about fitted the kettle. There was one plastic chair, no drawers, and a foot long clothes rail with two hangers. There was nowhere to put anyhjng down. The single glass shelf in the bathroom was almost falling off the wall. There were no toilet roll holders, the sink was on top of the toilet cistern and the toilet seat wouldn’t stay up as the width of the cistern and flush button prevented it. I absolutely would not recommend this hotel to any one in fact when we got back from our dinner our room neighbours were moving out as they couldn't bear to stay any longer. A night to remember, for all the wrong reasons! AVOID!

The room had no heating and was cold. A friendly guy on reception tried to help, but had already given the only heater to another guest.

The location was very good and next to the train. Thr room was good but not great. The people who looked after the place were kind and very helpful. The hotel was starting a new check-in system which seemed to work for some but not all. It did not work for us but the people on the other end of the phone were extremely helpful and it worked out in the end.

Staff were lovely and inviting, the local area is beautiful and everything you need is within arms reach. For the price, you really can't complain.

I very much enjoyed the location of the hotel and having all the facilities i needed in one room. I was greeted by the hotel owner only to tell me i needed to check my email for self checkin. This was not a polite greeting and could have been handled with more care. When i went to the room i had booked, i found the tv not working and the internet also failed. I was not told about either and when i asked about the TV, the owner just made it seem like a hassle. The owner then went later after i expressed my frustration to get a tv ariel for me. This then fixed the tv issue until the signal failed and i spent the next 30 mins re configuring the cable to make this work as i was not able to get hold of the owner. I emailed customer care about this issue and also not being able to get hold of the owner. The customer care were not very helpful. I had read online that people had been able to leave bags but i could not get hold of the owner to organise this. The cleaners did not speak much English so they could not help with getting hold of the owner. None of the numbers listed worked and left me very stressed. I do not appreciate emails with excuses about the tv either. Overall the room itself was fine. The bed could do with a mattress protector as the bed was not very comfortable. I loved the location so that was a massive plus. Please for future, review the room facilities before people arrive and improvement on customer service would be appreciated.

In a rush, I mistakenly booked this thinking it was 4/5 rating, not 4/10. I was shocked to arrive to what looked more like a hostel than a hotel ...or maybe one step above crackden. The door to my original had been kicked in, but they hadn't noticed. There's no staffed reception desk, so I had to call for help. Fortunately someone was onsite and came to help. They wanted to move me to a bigger room for one night, then move into the original room once the door was replaced, but eventually agreed to let me keep the same room for the duration of my stay. (Thank you!) The shower was moldy. The shelves in the bathroom were sagging, barely attached, and unusable. The walls were stained from years of humidity buildup running down the walls. The internet was intermittent at best, but only 1-2 Mbps at the most, so unusable for Zoom, streaming, etc. While there was no A/C which isn't uncommon in London, they did at least have an oscillating fan which helped a ton. The beds were clean thankfully ....and I thoroughly checked for bedbugs and didn't see any signs during my 5 nights, so I was very relieved by that. In the end, if you're on a budget and not picky, this place is OK. If you can afford it though, find something better. There are too many options in London to stay here on purpose.

This hotel has no staff and you are expected to check in online before arrival. I came with my family; we found the room and corridors dirty, the bathroom was covered in damp and mould. WiFi did not work. Quite the worst hotel I have used in London in 30 years of visiting the city.

Excellent Manager

Hotel did not indicate that it was a self-service check in. This hotel is the worst place to stay. Never will we stay here. There were nobody there to talk to when you arrived. Had to call Hotel.com customer service to get any service from the hotel. They (Amsterdam hotel) never responded back to your text. Room was nasty. No A/C, Wi-Fi, TV wasn’t working, Mole growing inside the wall of the bathroom. Water leaking from shower and flooded the floor. Bathroom flood was disgusting. No room service. Beds were not comfortable. Mattresses were the worst.when you sleep , you can feel the spring of the mattress. I had backaches several weeks. Room was in the basement and the carpet was disgusting and gross. No closet to hang your clothes. When you did had someone at the front desk to talk to, they didn’t care. We requested another room and they declined . They didn’t even have any face nor hand towels to provide us. We want a refund from this place or some kind of compensation.

Great location right next to Earls Court Station. Only negative is it's 5 stories with no elevator. Staff member was super helpful.

I stayed at Amsterdam hotel Earl’s Court London Monday 18 March 2 nights So Monday morning at 1013 I called hotel asked 3 questions first question wat times check in 3pm ok Tuesday morning had a text when u check in u can leave your bags at hotel also hotel is unmanned no one in reception ok so dragged all my bags across London to Langley for a meeting ok second question sent me email in morning I’m on fifth floor I’ve asked for a room with a bath I asked is there a lift let me check no So I get to carry all my luggage to fifth floor Yes there’s no availability to move up Okso I arrived at hotel around 1540 Took all my stuff up to fifth floor my mrs has health issues got to fifth floor double bed My mrs went into bathroom no bath I was told at 1013 phone call yes bath in that room so at 1601 called contact number for hotel explained gone to fifth floor promised a bath my mes suffers she struggles to claim stairs no bath in room give me some time she will sort ok at at 1640 contact calls we will house u on first floor with bath it’s a quad room all I want is a bath for my mrs went to first floor bath great let’s go out ok At 2110 my mrs said I’ll have a bath then bed ok she shouts me where’s plug is it in room no 2130 phones contact number where’s the plug to stop the water escaping plug u know for bath we haven’t got one in bathroom oh Let me phone u back ok at 2230 I phoned again any update I said please we went to go to bed at 0001 text no plug sorry I fell asleep waiti

Awful Would never recommend Got locked out No staff on site Dangerous Dark

Close around the corner from railway. Budget accommodation

Reception staff were hanging about outside when I arrived. Took a few minutes to find my booking. Room was on the fifth floor and building has no lift. Complimentary water, tea and coffee but no fridge for a cold drink. Fire doors on staircase were wedged open. Shower door was broken and shower was dirty. Good location for Underground.

Near shops and underground station No heater, very cold room

You can’t expect much more for the price,quite clean room and literally next to a train station.

Great location close to tube. Was able to check in early. Room a decent size, good value.

The property is convenient to Earls Court station. However, the rooms are very tiny and the bathrooms dirty. There is also no lift which is difficult if you have to carry large suitcases up and down three flights of stairs

Great location right next to Earls Court Station. Only negative is it's 5 stories with no elevator. Staff member was super helpful.

It is a okay place to stay on a budget. The location made it easy to get around the London.

This establishment is close to everything, especially the train station, accessible to everything, like restaurant and grocery you won't be hassled. Good to stay here.

This is not the Ritz... but the sheets and towels were clean, bed comfrotable, and the basic amenities worked... and it wasn't Ritz PRICES!!! The member of staff who greeted me, checked me in, explained how things worked could not have been more pleasant, helpful and thorough. VERY convenient for Earl's Court tube station but NOT on a main road. Little traffic past the hotel. Nice... I'll use it again. Quite convenient for Holland Park, on foot.

2 Star Hotel. No Food on site although plenty cafes etc around the area. Very Basic rooms and bathroom but good enough and comfy beds just to use as a cheap room with No Frills. All stairs and No lift

This establishment is close to everything, especially the train station, accessible to everything, like restaurant and grocery you won't be hassled. Good to stay here.