Crowne Plaza London - Docklands by IHG
289 US$
/natt
Snitt för september
Välj datum för att se priser och tillgänglighet.
289 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På Crowne Plaza London - Docklands by IHG är priset per natt i genomsnitt 148 US$ under den billigaste månaden (januari) och 289 US$ under den dyraste månaden (september), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 148 US$ |
| februari | 204 US$ |
| mars | 285 US$ |
| april | 211 US$ |
| maj | 243 US$ |
| juni | 265 US$ |
| juli | 232 US$ |
| augusti | 180 US$ |
| september | 289 US$ |
| oktober | 246 US$ |
| november | 241 US$ |
| december | 199 US$ |
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sep. · 289 US$
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Dyrast: september (ca 289 US$)
Billigast: januari (ca 148 US$)
Om detta boende
Koppla av på deras fullständiga spa, där du kan njuta av massage. Här har du bland annat tillgång till inomhuspool, ångbastu och fitnesscenter. Boendet har även gratis wi-fi, conciergetjänster och barnpassning mot en avgift.
Bekvämligheter
Koppla av på deras fullständiga spa, där du kan njuta av massage. Här har du bland annat tillgång till inomhuspool, ångbastu och fitnesscenter. Boendet har även gratis wi-fi, conciergetjänster och barnpassning mot en avgift.
Företagsfaciliteter
Gäster har tillgång till bland annat business-service, gratis dagstidningar i lobbyn och kemtvätt/tvättjänster. På detta hotell erbjuds event- och konferenslokaler såsom konferensrum och mötesrum. Parkering (avgift tillkommer) erbjuds på plats.
Måltider
Du kan äta på hotellets restaurang, eller ta det lugnt på rummet med deras rumsservice dygnet runt. Avsluta dagen med en drink på boendets bar. Komplett frukost serveras på vardagar mellan 06.30 och 09.00 och på helger mellan 07.00 och 10.00 mot en avgift.
Rum
Känn dig som hemma i ett av de 210 rummen. Gratis wi-fi gör att du kan hålla dig uppkopplad. Badrummen har badkar/dusch och hårtorkar. På rummet finns telefon, värdeförvaringsskåp och skrivbord.
Läge
Crowne Plaza London - Docklands by IHG ligger i London (i området Docklands), fem minuter med bil från både Excel London och River Thames. Detta hotell med spa ligger 6,4 km från The Arena och 7,5 km från Tower of London.
Vad finns i närheten
Excel London(0.3 miles)
The Arena(1.9 miles)
River Thames(1.9 miles)
ABBA Arena(3 miles)
Queen Elizabeth Olympic Park(3.7 miles)
London Stadium(3.8 miles)
Victoria Park(3.9 miles)
Westfield Stratford City(4.1 miles)
Greenwich Park(4.2 miles)
Brick Lane(4.4 miles)
Finansdistrikt(4.6 miles)
Tower of London(4.6 miles)
Tower Bridge(4.7 miles)
Old Spitalfields Market(4.7 miles)
Liverpool Street(4.9 miles)
London (LCY-London City)(2.2 miles)
Heathrow Airport (LHR)(63.6 miles)
Gatwick Airport (LGW)(50.1 miles)
London (STN-Stansted)(34.8 miles)
London (SEN-Southend)(36.5 miles)
Parkering
Restaurang
Pool
Business center
Rumservice
Kemtvätt
Läge
Royal Victoria Dock, Western Gateway, Canning Town South, London, England, Storbritannien
Excel London (0.3 miles)
The Arena (1.9 miles)
River Thames (1.9 miles)
ABBA Arena (3 miles)
Queen Elizabeth Olympic Park (3.7 miles)
London Stadium (3.8 miles)
Gästrecensioner
8.4
Mycket bra
Baserat på 3 415 verifierade recensioner
Vem bor här?
Företag
55%
Par
22%
Familj
13%
Grupper
5%
Ensamresande
3%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Under de senaste besöken på Crowne Plaza London - Docklands by IHG berömmer resenärer den mycket vänliga personalen, det bekväma läget med närhet till ExCeL, The O2 och kollektivtrafikförbindelser, samt generellt sett bekväma rum. Gästerna noterar dock blandade upplevelser av fritidsfaciliteterna och enstaka problem med underhåll eller service.
Läs merVar detta till hjälp?
Vad gäster tycker
Under de senaste besöken på Crowne Plaza London - Docklands by IHG berömmer resenärer den mycket vänliga personalen, det bekväma läget med närhet till ExCeL, The O2 och kollektivtrafikförbindelser, samt generellt sett bekväma rum. Gästerna noterar dock blandade upplevelser av fritidsfaciliteterna och enstaka problem med underhåll eller service.
Poolen, spat, bastun och ångbastun uppskattas, men gästerna nämner ofta trängsel, begränsade tider för barn, externa lektioner samt periodvisa stängningar eller renoveringar. Hissarna kan vara långsamma eller ur funktion och parkeringen på plats är begränsad och dyr. Städningen får ofta höga betyg, men en minoritet rapporterar fläckiga mattor, slitna badrum med mögel och grumliga pooler eller stökiga omklädningsrum. Frukosten får vanligtvis starka recensioner för variation och kvalitet, men organisationen vid högbelastning kan brista, kaffemaskiner går ibland sönder och vissa tycker att middagsalternativen eller rumsservicen är undermåliga. Sammantaget passar hotellet bra för besök på The O2 och ExCeL samt familjesemestrar om du är beredd att acceptera potentiell trängsel i faciliteterna eller tillfälliga störningar.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Gästerna uppskattar poolen, spat, bastun och ångbastun, men rapporterar ofta trängsel, begränsade tider för barn, externa lektioner och tillfälliga stängningar eller renoveringar. Parkeringen är begränsad/dyr och hissutfall eller långsamma hissar nämns.
Relaterade gästrecensioner
8
Sam
17 sep. 2025
·
Stannade 2 nätter
The water in the ool was opaque. I could not see underwater at all despite wearing goggles. I was worried it was dirty. However it didn't smell or seem dirty. I expect to be able to see. I wish there hadn't been a swimming lesson in the pool . It's too small for that. Glad there were towels. Restaurant. I do not expect to be charged for water. £1.50 no chance. My poke said was superb as was my panko halloumi but it was huge portion even for me. Not enough chilli sauce. Love the porridge in the mornings but poor selection of jam. Scrambled egg tasted like it has cream in it. Some might like that, I don't. Sausages and bacon clearly high quality. Very nice breakfast. Not enough selection in the evening meal.
The water in the ool was opaque. I could not see underwater at all despite wearing goggles. I was worried it was dirty. However it didn't smell or seem dirty. I expect to be able to see. I wish there hadn't been a swimming lesson in the pool . It's too small for that. Glad there were towels. Restaurant. I do not expect to be charged for water. £1.50 no chance. My poke said was superb as was my panko halloumi but it was huge portion even for me. Not enough chilli sauce. Love the porridge in the mornings but poor selection of jam. Scrambled egg tasted like it has cream in it. Some might like that, I don't. Sausages and bacon clearly high quality. Very nice breakfast. Not enough selection in the evening meal.
10
Mark
5 maj 2025
·
Stannade 1 natt
Very nice hotel, pool smaller than expected. Parking quite restricted and you cannot prebook. But lovely condition and well laid out.
Very nice hotel, pool smaller than expected. Parking quite restricted and you cannot prebook. But lovely condition and well laid out.
6
Jani
5 mars 2025
·
Stannade 3 nätter
Breakfast good. Rooms good. Gym and Spa facilities open by membership for others than guests as well - crowded and not so clean. Service was decent. Good location to excel though. Would not go again
Breakfast good. Rooms good. Gym and Spa facilities open by membership for others than guests as well - crowded and not so clean. Service was decent. Good location to excel though. Would not go again
8
Colin
28 sep. 2025
·
Stannade 2 nätter
Nice breakfast, good cooked English breakfast and continental breakfast available, however, this was less varied. Bar and drinks were nice. Pool is nice but gets very busy during the day, and has a steam room and sauna, so lots of facilities. Good location for Cloud cable car and O2 arena. Room was clean and turned over daily, however, we were let down during our 10th anniversary weekend as had booked specially but nothing was organised and miscommunication with staff/hotel management whom promised a token but this occurred. Overall, good hotel and chain, and with more care and attention could be very good.
Nice breakfast, good cooked English breakfast and continental breakfast available, however, this was less varied. Bar and drinks were nice. Pool is nice but gets very busy during the day, and has a steam room and sauna, so lots of facilities. Good location for Cloud cable car and O2 arena. Room was clean and turned over daily, however, we were let down during our 10th anniversary weekend as had booked specially but nothing was organised and miscommunication with staff/hotel management whom promised a token but this occurred. Overall, good hotel and chain, and with more care and attention could be very good.
6
CHUNG KIN
23 juli 2023
·
Stannade 3 nätter
Appreciate: Check-in and out process is efficient. The room is clean and tidy. Breakfast is good with many choices. Location is good, near the Rail Station (Custom House) and the Cable Car. Good to travellers. Need to improve: There are only 2 service lifts for all guests but one of them was out if of order. During our 4 days of stay, it did not repaired. People have to wait for several rounds of ups and downs then can go up.
Appreciate: Check-in and out process is efficient. The room is clean and tidy. Breakfast is good with many choices. Location is good, near the Rail Station (Custom House) and the Cable Car. Good to travellers. Need to improve: There are only 2 service lifts for all guests but one of them was out if of order. During our 4 days of stay, it did not repaired. People have to wait for several rounds of ups and downs then can go up.
10
Dana
10 sep. 2024
·
Stannade 3 nätter
Clean hotel, pool has limited hours for children. Hot tub only for 12 years and up.
Clean hotel, pool has limited hours for children. Hot tub only for 12 years and up.
10
Terri-Louise
11 mars 2025
·
Stannade 5 nätter
Great hotel. Amazing service, good sized rooms with desk. Good bathroom. Comfortable bed slept well. Fantastic gym and pool I was even encouraged to go every day I was here. Great breakfast with products on order if you want. The only downside the planes to London city do fly close but you get used to it and they stop at night so I didnt get sleep disruption. Highly recommend
Great hotel. Amazing service, good sized rooms with desk. Good bathroom. Comfortable bed slept well. Fantastic gym and pool I was even encouraged to go every day I was here. Great breakfast with products on order if you want. The only downside the planes to London city do fly close but you get used to it and they stop at night so I didnt get sleep disruption. Highly recommend
8
Karandeep
25 aug. 2025
·
Stannade 2 nätter
We initially had an issue with parking but that was luckily resolved and then everything was smooth sailing ahead. All of our staff interactions were very friendly. The room was great and the bed was comfortable. The breakfast included a good variety. The swimming pool however seemed to be a bit dirty. We stayed at this hotel for an o2 event. The connections to o2 via cable car and underground were excellent. Overall, the stay was very good.
We initially had an issue with parking but that was luckily resolved and then everything was smooth sailing ahead. All of our staff interactions were very friendly. The room was great and the bed was comfortable. The breakfast included a good variety. The swimming pool however seemed to be a bit dirty. We stayed at this hotel for an o2 event. The connections to o2 via cable car and underground were excellent. Overall, the stay was very good.
8
Iwona
7 feb. 2023
·
Stannade 1 natt
I was disappoited of swimming area . Changing room dirty, shower curtains not hunging properly, a lot dirty towels is left inside changing room . On Sunday half of swimming polo is taken for kids lessons from outside and no information about that anywhere. . Pool looks like long time no repaired. Gap under outside door stuck with dirty cloth to cover that gap. In shower next to steam sauna flies and very poor shower (old battery) . Spa area very poor.
I was disappoited of swimming area . Changing room dirty, shower curtains not hunging properly, a lot dirty towels is left inside changing room . On Sunday half of swimming polo is taken for kids lessons from outside and no information about that anywhere. . Pool looks like long time no repaired. Gap under outside door stuck with dirty cloth to cover that gap. In shower next to steam sauna flies and very poor shower (old battery) . Spa area very poor.
8
Philippa
4 aug. 2025
·
Stannade 2 nätter
Great location for the excel or for the cable car. We had a family room 2 double beds, would have been nice if it had a kingsize for the adults, a double is a bit too small for me!. The aircon seems to be controlled by the front desk and kept being turned off so had to ask for it to be turned on again. Room spacious and modern and breakfast was nice. We wanted a pool, pool area very clean and modern, jacuzzi a plus. Overall a good stay.
Great location for the excel or for the cable car. We had a family room 2 double beds, would have been nice if it had a kingsize for the adults, a double is a bit too small for me!. The aircon seems to be controlled by the front desk and kept being turned off so had to ask for it to be turned on again. Room spacious and modern and breakfast was nice. We wanted a pool, pool area very clean and modern, jacuzzi a plus. Overall a good stay.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Många beskriver rummen och de gemensamma utrymmena som rena, men återkopplingen är blandad. Vissa rapporterar fläckiga mattor eller mögel i badrummen, plus grumliga pooler och oordentliga omklädningsrum.
Relaterade gästrecensioner
10
Eleanor
27 sep. 2025
·
Stannade 6 nätter
This hotel ticked all of the boxes. Very clean, beds comfy and good breakfast. Staff were helpful and friendly. I would stay here again.
This hotel ticked all of the boxes. Very clean, beds comfy and good breakfast. Staff were helpful and friendly. I would stay here again.
8
Chris
1 mars 2024
·
Stannade 1 natt
The reception staff and most of the hotel staff are so welcoming and helpful. Sadly, what really lets this hotel down are the unfriendedly, ignorant and downright rude staff in the spa. I had previously complained about the spa staff on visit last year. Nothing has changed I was ignored when I arrived, had to ask twice fot a towel ( By the way, professional tip to the woman on reception, the word is ask NOT arkse!) The pool and the changing rooms were filthy.
The reception staff and most of the hotel staff are so welcoming and helpful. Sadly, what really lets this hotel down are the unfriendedly, ignorant and downright rude staff in the spa. I had previously complained about the spa staff on visit last year. Nothing has changed I was ignored when I arrived, had to ask twice fot a towel ( By the way, professional tip to the woman on reception, the word is ask NOT arkse!) The pool and the changing rooms were filthy.
10
Sarah
10 nov. 2025
·
Stannade 2 nätter
Room was clean, towels topped up and spacious for 2 adults and 2 children
Room was clean, towels topped up and spacious for 2 adults and 2 children
6
Abi
10 okt. 2025
·
Stannade 1 natt
Staff on arrival wasn’t welcoming. Room was ok. However stains on carpets. Empty packets in the bed side table and cup stains on the table/bed side table. Cleanliness was below average for an hotel of this standard. No tv remote for the TV. Over all, would off been better to stay at the premier inn.
Staff on arrival wasn’t welcoming. Room was ok. However stains on carpets. Empty packets in the bed side table and cup stains on the table/bed side table. Cleanliness was below average for an hotel of this standard. No tv remote for the TV. Over all, would off been better to stay at the premier inn.
6
Samantha
28 apr. 2024
·
Stannade 1 natt
Nice room. Very small bathrooms. Felt pretty unsafe as the lifts were slow and old but no staircase near lists as alternate route down. I felt if there were an emergency it would be chaos. The pool room was too hot - 30 degrees. There was pieces tissue floating in the pool and too much chlorine was used
Nice room. Very small bathrooms. Felt pretty unsafe as the lifts were slow and old but no staircase near lists as alternate route down. I felt if there were an emergency it would be chaos. The pool room was too hot - 30 degrees. There was pieces tissue floating in the pool and too much chlorine was used
4
Angela
12 jan. 2024
·
Stannade 1 natt
Hotel is very nice but they had an 18th birthday party taking place with loud music until the early hours. We requested to move rooms but they did not come back to us. Signage takes you to a ‘extra’ lift but this is like a service lift. Spa nice but changing rooms need updating and cleaning. Same with hotel bedroom bathroom signs of black mould. Reception chaotic and staff talking to you through a computer screen and unbothered by you. Breakfast lovely.
Hotel is very nice but they had an 18th birthday party taking place with loud music until the early hours. We requested to move rooms but they did not come back to us. Signage takes you to a ‘extra’ lift but this is like a service lift. Spa nice but changing rooms need updating and cleaning. Same with hotel bedroom bathroom signs of black mould. Reception chaotic and staff talking to you through a computer screen and unbothered by you. Breakfast lovely.
10
Susan
4 sep. 2025
·
Stannade 1 natt
Visiting son in the area with elderly parents. Pleasant hotel short walk from Elizabeth line. Hotel staff friendly, rooms clean with comfortable beds and mini fridge which was really handy
Visiting son in the area with elderly parents. Pleasant hotel short walk from Elizabeth line. Hotel staff friendly, rooms clean with comfortable beds and mini fridge which was really handy
8
Sezen
6 juni 2025
·
Stannade 6 nätter
Friendly front desk, but bathrooms need better cleaning
Friendly front desk, but bathrooms need better cleaning
6
Christoph
3 apr. 2024
·
Stannade 3 nätter
Overall a good hotel with modern but unexciting rooms. Tube station is super close but still ok for connecting into the city. The pool is large but in a desolate condition with murky and smelly water during our stay.
Overall a good hotel with modern but unexciting rooms. Tube station is super close but still ok for connecting into the city. The pool is large but in a desolate condition with murky and smelly water during our stay.
10
Laura
28 mars 2023
·
Stannade 1 natt
The hotel was very clean and airy and the staff were friendly and helpful, the rooms were extremely clean and spacious and the breakfast selection was lovely
The hotel was very clean and airy and the staff were friendly and helpful, the rooms were extremely clean and spacious and the breakfast selection was lovely
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rummen är generellt rymliga med bekväma sängar och familjealternativ, och vissa gäster uppskattar utsikten. Nackdelarna inkluderar problem med A/C eller värmen, ljud från korridoren, utsikt mot byggarbetsplatsen samt enstaka mindre underhålls- eller teknikproblem.
Relaterade gästrecensioner
10
Tom
5 sep. 2025
·
Stannade 1 natt
Greate place, big and nice rooms. !
Greate place, big and nice rooms. !
6
Ian
27 sep. 2023
·
Stannade 2 nätter
Didn’t sleep due to A/C not working and a really bright green emergency light that illuminated the whole room.
Didn’t sleep due to A/C not working and a really bright green emergency light that illuminated the whole room.
8
Hannah
23 apr. 2025
·
Stannade 2 nätter
Stayed in a comfortable room with two double beds for two nights. Very comfortable beds. Quiet rooms from an external point of view despite being in the flight path for the City airport. Quite a bit of noise from the corridor though. Breakfast a good selection although they weren't very good at restocking empty items or clearing dirty plates so the table got quite cluttered. The pool are was ok although not many places to sit.
Stayed in a comfortable room with two double beds for two nights. Very comfortable beds. Quiet rooms from an external point of view despite being in the flight path for the City airport. Quite a bit of noise from the corridor though. Breakfast a good selection although they weren't very good at restocking empty items or clearing dirty plates so the table got quite cluttered. The pool are was ok although not many places to sit.
10
Sally
16 juni 2025
·
Stannade 1 natt
We stayed for one night to attend a show at o2. We had booked a double double with special request as reduced mobility. Message was considered and options suggested. We were put in a room facing away from the river where there was a big building project. This proved very noisy from early the following morning which wasn’t much appreciated by us after a late night!! Otherwise a very comfortable stay.
We stayed for one night to attend a show at o2. We had booked a double double with special request as reduced mobility. Message was considered and options suggested. We were put in a room facing away from the river where there was a big building project. This proved very noisy from early the following morning which wasn’t much appreciated by us after a late night!! Otherwise a very comfortable stay.
10
Dawn
1 maj 2023
·
Stannade 1 natt
When you are in your room it is very quiet, you cannot hear anyone else. The only downfall was our view of a building site.
When you are in your room it is very quiet, you cannot hear anyone else. The only downfall was our view of a building site.
8
Dawn
9 juni 2024
·
Stannade 1 natt
Very spacious and clean, good WiFi and tv. View not the best
Very spacious and clean, good WiFi and tv. View not the best
10
Terence
16 okt. 2024
·
Stannade 5 nätter
A comfortable stay, spacious rooms, quiet.
A comfortable stay, spacious rooms, quiet.
8
Philippa
4 aug. 2025
·
Stannade 2 nätter
Great location for the excel or for the cable car. We had a family room 2 double beds, would have been nice if it had a kingsize for the adults, a double is a bit too small for me!. The aircon seems to be controlled by the front desk and kept being turned off so had to ask for it to be turned on again. Room spacious and modern and breakfast was nice. We wanted a pool, pool area very clean and modern, jacuzzi a plus. Overall a good stay.
Great location for the excel or for the cable car. We had a family room 2 double beds, would have been nice if it had a kingsize for the adults, a double is a bit too small for me!. The aircon seems to be controlled by the front desk and kept being turned off so had to ask for it to be turned on again. Room spacious and modern and breakfast was nice. We wanted a pool, pool area very clean and modern, jacuzzi a plus. Overall a good stay.
6
Thomas
9 juni 2024
·
Stannade 1 natt
Little bit underwhelmed for the money- booked a junior suite for a treat and it just felt more like a disabled room than anything particularly special. One lift out of action, room was a little tired, balcony was locked shut, TV was unresponsive, Bluetooth audio broken, shower small. Expected more.
Little bit underwhelmed for the money- booked a junior suite for a treat and it just felt more like a disabled room than anything particularly special. One lift out of action, room was a little tired, balcony was locked shut, TV was unresponsive, Bluetooth audio broken, shower small. Expected more.
6
Lisa-marie
2 aug. 2023
·
Stannade 3 nätter
There is no mention of ongoing building work at the back of the hotel. If you are staying on this side be prepared to be woken very early by workers drilling and building. .. we made the hotel aware of this as we were staying for 3 nights, we were moved "to an upgraded room" we were informed. However, the room was the exact same but on the opposite side of the hotel. The TV wasn't working properly either .
There is no mention of ongoing building work at the back of the hotel. If you are staying on this side be prepared to be woken very early by workers drilling and building. .. we made the hotel aware of this as we were staying for 3 nights, we were moved "to an upgraded room" we were informed. However, the room was the exact same but on the opposite side of the hotel. The TV wasn't working properly either .
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Servicen lovordas ofta som vänlig, hjälpsam och tillmötesgående, med enstaka uppgraderingar och omtänksamma gester. Vissa gäster rapporterar långsam eller svårnådd reception och oorganiserat bemötande vid hög belastning, samt inkonsekvent uppföljning av problem.
Relaterade gästrecensioner
10
Louise
10 juni 2024
·
Stannade 1 natt
Great stay, Jon on reception was amazing and the next day breakfast was one of nicest we have had
Great stay, Jon on reception was amazing and the next day breakfast was one of nicest we have had
6
Marvin
10 okt. 2024
·
Stannade 3 nätter
Welcoming staff on arrival and check in. Lots of technical issues with the room phones, couldn’t call room service had to go downstairs to order at the reception and still got charged a delivery fee. Very annnoying. Engineer tried to fix phone. Apparently a recurring issue. No fix so had to keep going down to order room service. Breakfast was a fiasco. No one directing customers. We all sat down then got charged for breakfast that was included in our bill because inclusive breakfast was around the corner but no one told us to go there or asked if we had it. Very convenient. Argumentative restaurant staff didn’t e en listen to our explanations. Very annoyed.
Welcoming staff on arrival and check in. Lots of technical issues with the room phones, couldn’t call room service had to go downstairs to order at the reception and still got charged a delivery fee. Very annnoying. Engineer tried to fix phone. Apparently a recurring issue. No fix so had to keep going down to order room service. Breakfast was a fiasco. No one directing customers. We all sat down then got charged for breakfast that was included in our bill because inclusive breakfast was around the corner but no one told us to go there or asked if we had it. Very convenient. Argumentative restaurant staff didn’t e en listen to our explanations. Very annoyed.
4
Sheikh Imran Ali
1 aug. 2025
·
Stannade 2 nätter
Review of Crowne Plaza London Docklands (Stay: 30th July – 1st August 2025) ⭐️☆☆☆☆ I stayed at Crowne Plaza London Docklands with my family from 30th July to 1st August 2025, and I can confidently say this was one of the most frustrating hotel experiences we’ve had. The air conditioning in our room kept shutting off throughout the stay, making the room hot and uncomfortable — especially at night. We tried calling the reception multiple times, but no one ever answered. We ended up having to go down to the front desk 2–3 times ourselves, wasting our time and energy on something that should have been resolved promptly. Despite raising the issue repeatedly, nothing was properly fixed. As a gesture, the hotel offered us free parking, some loyalty points (not really useful to us), and a 20% discount for a future stay. Frankly, that doesn’t come close to making up for two nights of poor sleep and the stress we experienced. I’m very disappointed, and I would not recommend this hotel to anyone. A decent night’s rest and responsive service are basic expectations — and even those weren’t met here.
Review of Crowne Plaza London Docklands (Stay: 30th July – 1st August 2025) ⭐️☆☆☆☆ I stayed at Crowne Plaza London Docklands with my family from 30th July to 1st August 2025, and I can confidently say this was one of the most frustrating hotel experiences we’ve had. The air conditioning in our room kept shutting off throughout the stay, making the room hot and uncomfortable — especially at night. We tried calling the reception multiple times, but no one ever answered. We ended up having to go down to the front desk 2–3 times ourselves, wasting our time and energy on something that should have been resolved promptly. Despite raising the issue repeatedly, nothing was properly fixed. As a gesture, the hotel offered us free parking, some loyalty points (not really useful to us), and a 20% discount for a future stay. Frankly, that doesn’t come close to making up for two nights of poor sleep and the stress we experienced. I’m very disappointed, and I would not recommend this hotel to anyone. A decent night’s rest and responsive service are basic expectations — and even those weren’t met here.
10
Ryan
22 okt. 2024
·
Stannade 1 natt
This hotel is spot on. The staff are all very helpful and friendly, this will be my regular hotel every time I go to London from now on.
This hotel is spot on. The staff are all very helpful and friendly, this will be my regular hotel every time I go to London from now on.
10
Denise
1 feb. 2024
·
Stannade 3 nätter
The staff was impeccable and the service provided was exceptional! I can't wait to go back again!! Thank you for making our first trip abroad so unforgettable!!
The staff was impeccable and the service provided was exceptional! I can't wait to go back again!! Thank you for making our first trip abroad so unforgettable!!
2
Laura
3 maj 2025
·
Stannade 1 natt
The check in was very difficult, not helpful, abrupt and quite rude. Not a great start to a birthday celebration
The check in was very difficult, not helpful, abrupt and quite rude. Not a great start to a birthday celebration
10
David
31 aug. 2025
·
Stannade 4 nätter
We had a fabulous stay, hotel was spotless, breakfast was amazing but more importantly was the attitude of the staff, they were friendly, helpful and extremely attentive to your every need. Location was great and very close to a couple of underground stops. We would highly recommend this hotel and look forward to going back in the future.
We had a fabulous stay, hotel was spotless, breakfast was amazing but more importantly was the attitude of the staff, they were friendly, helpful and extremely attentive to your every need. Location was great and very close to a couple of underground stops. We would highly recommend this hotel and look forward to going back in the future.
10
Donald
10 sep. 2024
·
Stannade 5 nätter
The Staff at the front desk were outstanding with the help they gave me. RITA, GUSTAVO, CHEYENNE, and VIVIEN instructed me as to how to board the Elizabeth train line to get to my various destinations. They also suggested stores for groceries to go to and tourist sites.
The Staff at the front desk were outstanding with the help they gave me. RITA, GUSTAVO, CHEYENNE, and VIVIEN instructed me as to how to board the Elizabeth train line to get to my various destinations. They also suggested stores for groceries to go to and tourist sites.
4
assad
28 juli 2024
·
Stannade 1 natt
Customer service was horrible practically the manager was shouting at me at one point about asking the car park which was overcharge me l, not very helpful £25 a night, I was told was £6 a night when I was checking in. Customer service non-existent
Customer service was horrible practically the manager was shouting at me at one point about asking the car park which was overcharge me l, not very helpful £25 a night, I was told was £6 a night when I was checking in. Customer service non-existent
4
Carolina
7 nov. 2024
·
Stannade 2 nätter
I had a lot of difficulties reaching out reception; slow check out process and terrible room service, taste of food was really bad and presentation or delivery person not very clean. 2 elevators for the property is not functional
I had a lot of difficulties reaching out reception; slow check out process and terrible room service, taste of food was really bad and presentation or delivery person not very clean. 2 elevators for the property is not functional
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Läge
Mycket praktiskt läge för ExCeL, The O2, linbanan, DLR och Elizabeth Line, och lugnare än centrala områden. En del noterar att det är längre från centrum och att vissa rum vetter mot pågående byggarbete.
Relaterade gästrecensioner
10
Jo
10 juni 2025
·
Stannade 1 natt
Really nice hotel with a pool. Smooth check in with clear details on facilities. I stayed in the jacuzzi, sauna and steam room before heading over to O2 arena for a show. Very convenient location and right next to cable cars. Came back late and was greeted by reception team on the way in despite it being late. I didn't have food there but it did smell delicious!
Really nice hotel with a pool. Smooth check in with clear details on facilities. I stayed in the jacuzzi, sauna and steam room before heading over to O2 arena for a show. Very convenient location and right next to cable cars. Came back late and was greeted by reception team on the way in despite it being late. I didn't have food there but it did smell delicious!
10
Daniel
12 maj 2024
·
Stannade 1 natt
The location is good with lovely views of the O2. It is minutes away from ExCel and The O2 and approx 25 minutes from central London. Ideal if you want a London break but want somewhere you can relax away from the crowds.
The location is good with lovely views of the O2. It is minutes away from ExCel and The O2 and approx 25 minutes from central London. Ideal if you want a London break but want somewhere you can relax away from the crowds.
10
David
31 aug. 2025
·
Stannade 4 nätter
We had a fabulous stay, hotel was spotless, breakfast was amazing but more importantly was the attitude of the staff, they were friendly, helpful and extremely attentive to your every need. Location was great and very close to a couple of underground stops. We would highly recommend this hotel and look forward to going back in the future.
We had a fabulous stay, hotel was spotless, breakfast was amazing but more importantly was the attitude of the staff, they were friendly, helpful and extremely attentive to your every need. Location was great and very close to a couple of underground stops. We would highly recommend this hotel and look forward to going back in the future.
10
Tracey
7 apr. 2023
·
Stannade 3 nätter
Ideal location away from the hustle and bustle of London. Easy commute into London. Our granddaughter loved the swimming pool. Good variety for breakfast. Tesco express really close.
Ideal location away from the hustle and bustle of London. Easy commute into London. Our granddaughter loved the swimming pool. Good variety for breakfast. Tesco express really close.
8
Marilyn
13 juni 2025
·
Stannade 3 nätter
Overall good place to stay. Is a little far from the center.
Overall good place to stay. Is a little far from the center.
10
Mark
27 maj 2024
·
Stannade 2 nätter
Great hotel in fantastic location
Great hotel in fantastic location
10
IAN
29 maj 2024
·
Stannade 1 natt
Great Hotel and an ideal location
Great Hotel and an ideal location
10
Hazel
17 aug. 2024
·
Stannade 1 natt
Beautiful hotel, staff were excellent and the food was lovely! It is a bit tricky to get to as a bit of a walk from the nearest tube, but ideal for the EXcel Centre.
Beautiful hotel, staff were excellent and the food was lovely! It is a bit tricky to get to as a bit of a walk from the nearest tube, but ideal for the EXcel Centre.
10
Anita
30 sep. 2025
·
Stannade 2 nätter
Very helpful staff.. perfect location for the O2..
Very helpful staff.. perfect location for the O2..
10
Paul
9 sep. 2025
·
Stannade 2 nätter
Smart hotel and great location for Excel and close to Elizabeth Line for swift travel into centre. Great facilities and comfortable.
Smart hotel and great location for Excel and close to Elizabeth Line for swift travel into centre. Great facilities and comfortable.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
Frukosten får frekvent höga betyg med ett stort utbud. Vid högt tryck kan organisationen brista, kaffemaskiner går sönder och vissa tycker att middagsalternativen är begränsade eller rumsservicen dålig.
Relaterade gästrecensioner
8
Sam
17 sep. 2025
·
Stannade 2 nätter
The water in the ool was opaque. I could not see underwater at all despite wearing goggles. I was worried it was dirty. However it didn't smell or seem dirty. I expect to be able to see. I wish there hadn't been a swimming lesson in the pool . It's too small for that. Glad there were towels. Restaurant. I do not expect to be charged for water. £1.50 no chance. My poke said was superb as was my panko halloumi but it was huge portion even for me. Not enough chilli sauce. Love the porridge in the mornings but poor selection of jam. Scrambled egg tasted like it has cream in it. Some might like that, I don't. Sausages and bacon clearly high quality. Very nice breakfast. Not enough selection in the evening meal.
The water in the ool was opaque. I could not see underwater at all despite wearing goggles. I was worried it was dirty. However it didn't smell or seem dirty. I expect to be able to see. I wish there hadn't been a swimming lesson in the pool . It's too small for that. Glad there were towels. Restaurant. I do not expect to be charged for water. £1.50 no chance. My poke said was superb as was my panko halloumi but it was huge portion even for me. Not enough chilli sauce. Love the porridge in the mornings but poor selection of jam. Scrambled egg tasted like it has cream in it. Some might like that, I don't. Sausages and bacon clearly high quality. Very nice breakfast. Not enough selection in the evening meal.
10
ANDREW
17 juni 2025
·
Stannade 2 nätter
Great hotel. Spent a couple of nights there when visiting London. Rooms were great and beds were very comfy. Breakfast was excellent. Close to Custom House station. Highly recommend
Great hotel. Spent a couple of nights there when visiting London. Rooms were great and beds were very comfy. Breakfast was excellent. Close to Custom House station. Highly recommend
10
Dale
30 aug. 2024
·
Stannade 1 natt
Check in was easy. Room was lovely and we got a view. My phone cable had broken and reception gave me a packet with a multi charge cable for free. Shower had a good strong spray and toiletries were nice. Good hairdryer, iron and ironing board in room. Bed, pillows and duvet all really nice quality. At breakfast there was a vast array of food which all looked amazing. Will definitely be returning.
Check in was easy. Room was lovely and we got a view. My phone cable had broken and reception gave me a packet with a multi charge cable for free. Shower had a good strong spray and toiletries were nice. Good hairdryer, iron and ironing board in room. Bed, pillows and duvet all really nice quality. At breakfast there was a vast array of food which all looked amazing. Will definitely be returning.
6
Graham
16 nov. 2025
·
Stannade 1 natt
Some staff were great, others disinterested in the customer and only on the task in hand. Breakfast was a disorganised joke, woefully understaffed.
Some staff were great, others disinterested in the customer and only on the task in hand. Breakfast was a disorganised joke, woefully understaffed.
10
Kingsley
25 nov. 2023
·
Stannade 2 nätter
The breakfast was 5 star. Clean and cosy rooms. Friendly customer service. I definitely recommend.
The breakfast was 5 star. Clean and cosy rooms. Friendly customer service. I definitely recommend.
8
kenneth
7 jan. 2024
·
Stannade 1 natt
Limited options for eating
Limited options for eating
10
Lori
29 juli 2024
·
Stannade 2 nätter
We had an excellent stay at the Crowne Plaza Docklands! The area is very cosmopolitan and close to the DLR network. All the staff were friendly and helpful and nothing was too much trouble! We enjoyed the breakfast and meals in the restaurant were very tasty! I would recommend the Crowne Plaza to other travellers to London
We had an excellent stay at the Crowne Plaza Docklands! The area is very cosmopolitan and close to the DLR network. All the staff were friendly and helpful and nothing was too much trouble! We enjoyed the breakfast and meals in the restaurant were very tasty! I would recommend the Crowne Plaza to other travellers to London
8
Steve
28 apr. 2024
·
Stannade 1 natt
Breakfast service suffered it was to busy not their fault coffee machine also not working not enough staff the managment should take this onboard. Reception great service
Breakfast service suffered it was to busy not their fault coffee machine also not working not enough staff the managment should take this onboard. Reception great service
4
Carolina
7 nov. 2024
·
Stannade 2 nätter
I had a lot of difficulties reaching out reception; slow check out process and terrible room service, taste of food was really bad and presentation or delivery person not very clean. 2 elevators for the property is not functional
I had a lot of difficulties reaching out reception; slow check out process and terrible room service, taste of food was really bad and presentation or delivery person not very clean. 2 elevators for the property is not functional
10
Irodakhon
16 juli 2025
·
Stannade 7 nätter
Staff was good, breakfasts were amazing
Staff was good, breakfasts were amazing
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
10
Anna
6 apr. 2026
·
Stannade 1 natt
Familjevänlig
Familjevänlig
10
Resa
9 aug. 2024
·
Stannade 4 nätter
Bästa stället
Bästa stället
8
Finn
5 aug. 2024
·
Stannade 3 nätter
Hverken mer eller mindre enn forventet. Likte veldig godt muligheten til å forskyve på utsjekkingstidspunktet.
Hverken mer eller mindre enn forventet. Likte veldig godt muligheten til å forskyve på utsjekkingstidspunktet.
10
SARAH
för 3 veckor sedan
·
Stannade 1 natt
Very polite staff, arrived early, got room 1hr earlier. Location perfect, easily get to London city. Breakfast perfect
Very polite staff, arrived early, got room 1hr earlier. Location perfect, easily get to London city. Breakfast perfect
10
Adam
för 4 veckor sedan
·
Stannade 2 nätter
Booked a few days away in London, stay near the dock lands
Booked a few days away in London, stay near the dock lands
Boendets policy
Incheckning
Checka ut
Från 15:00 till 23:59
Innan 11:00
Undrar du något?
Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
september 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
oktober 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-04: 255.40537445983887USD
- 2026-09-05: 293.8225746582031USD
- 2026-09-06: 205.1782624420166USD
- 2026-09-07: 127.332918069458USD
- 2026-09-08: 235.6557263458252USD
- 2026-09-09: 311.7258845703125USD
- 2026-09-10: 576.664730444336USD
- 2026-09-11: NO DATA
- 2026-09-12: NO DATA
- 2026-09-13: 513.1116805175781USD
- 2026-09-14: 181.24657483215333USD
- 2026-09-15: 212.12009782714844USD
- 2026-09-16: 264.9099420135498USD
- 2026-09-17: 115.51931130523681USD
- 2026-09-18: 133.4409896118164USD
- 2026-09-19: 190.21102475280762USD
- 2026-09-20: 194.19842838134767USD
- 2026-09-21: 449.17595127563476USD
- 2026-09-22: NO DATA
- 2026-09-23: NO DATA
- 2026-09-24: 185.23397846069335USD
- 2026-09-25: 135.43469142608643USD
- 2026-09-26: 161.3239643157959USD
- 2026-09-27: 90.61245068359375USD
- 2026-09-28: 161.3239643157959USD
- 2026-09-29: 288.81995615844727USD
- 2026-09-30: NO DATA
- 2026-10-01: 127.45987530822754USD
- 2026-10-02: 144.3919198120117USD
- 2026-10-03: 257.9392027679443USD
- 2026-10-04: 274.8568042022705USD
- 2026-10-05: NO DATA
- 2026-10-06: 507.9397148132324USD
- 2026-10-07: 633.4347478637695USD
- 2026-10-08: 192.20471770629882USD
- 2026-10-09: 186.23083379821776USD
- 2026-10-10: 192.20471770629882USD
- 2026-10-11: 133.4409896118164USD
- 2026-10-12: 230.07067113342285USD
- 2026-10-13: 317.707016595459USD
- 2026-10-14: 317.707016595459USD
- 2026-10-15: 133.91280836181642USD
- 2026-10-16: 178.25600881958007USD
- 2026-10-17: 208.14713726806642USD
- 2026-10-18: 124.4765396911621USD
- 2026-10-19: 180.2497194946289USD
- 2026-10-20: 203.16287830200196USD
- 2026-10-21: 176.26952854003906USD
- 2026-10-22: 290.8064364379883USD
- 2026-10-23: 341.61701301879884USD
- 2026-10-24: 341.61701301879884USD
- 2026-10-25: 174.8822495666504USD
- 2026-10-26: 144.3919198120117USD
- 2026-10-27: 150.37303411560057USD
- 2026-10-28: 150.37303411560057USD
- 2026-10-29: 124.9173279937744USD
- 2026-10-30: 141.4085841949463USD
- 2026-10-31: 203.87771277160644USD
- 2026-11-01: 133.4409896118164USD
- 2026-11-02: 563.687162915039USD
- 2026-11-03: 549.7786110778809USD
- 2026-11-04: 551.6932127197266USD
Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg. Gäster som har bokat prisplaner där frukost ingår får frukost för upp till två vuxna som delar rum. Frukostavgifter tillkommer för ytterligare gäster. Gäster som har bokat prisplaner där middag ingår får middag för upp till två vuxna som delar rum. Middagsavgifter tillkommer för ytterligare gäster.
Incheckning måste göras av någon som är minst 18 år.
Du måste betala följande helt återbetalningsbara depositionen.
Deposit: GBP 50 per night
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Namnet på kreditkortet som används vid incheckning för att betala för oförutsedda utgifter måste vara detsamma som huvudnamnet på rumsbokningen.
- Boendet accepterar kreditkort och bankkort; ingen kontantbetalning.
- Boendet förbehåller sig rätten att reservera belopp på gästens kreditkort före ankomst.
- Kontantfria transaktioner erbjuds
- På detta boende finns bland annat följande säkerhetsdetaljer: kolmonoxiddetektor, brandsläckare, rökdetektor, säkerhetssystem, förbandslåda och fönstergaller.
- Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
- Boendet bekräftar att man följer de riktlinjer för rengöring och desinficering som utfärdats av Clean Promise (IHG).
- Observera att kulturella normer och gästpolicyer kan skilja sig i olika länder och på olika boenden. De policyer som listas är boendets egna.
- Ett barn, 12 år eller yngre, bor gratis i förälders eller vårdnadshavares rum om inga extrasängar används.
- Endast registrerade gäster är tillåtna på boendets rum.
- Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
- Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.
- Kontaktfri utcheckning är tillgänglig.
- Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).
- Avgift för komplett frukost: GBP 19.99 per person (ungefärligt pris)
- Parkeringsavgift: GBP 25 per dag (möjlighet att köra ut och komma tillbaka)
- Avgift för extrasäng: GBP 30.0 per natt
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
Populära bekvämligheter
Parkering
Restaurang
Pool
Business center
Rumservice
Kemtvätt
Tjänster
Business center
Kemtvätt
Städning
Bankettinrättningar
Värdeförvaring
Bagageförvaring
Plats för rökning
Express in- och utcheckning
Självtvätt
24-Hour Front Desk
Concierge Services
Aktiviteter
Pool
Pool inomhus
Pool (Indoor)
Utemöbler
Terrass
Fitness Center (nearby)
Allmänt
Rumservice
Restaurang
Rökfria rum
Bastu
Badtunna/Jacuzzi
Ångrum
Massage
Spa och hälsocenter
Lunchpaket
Frukost på rummet
Allergifritt rum tillgängligt
Familjerum
Parkering
Parkering
Parking (Limited)
Parking Onsite
Internet
Gratis wi-fi