Name: Crowne Plaza London - Docklands by IHG
Address: Royal Victoria Dock, London, Storlondon, GB
Price range: 89 US$–768 US$ per night
Rating: 8.35

Vad gäster tycker

Under de senaste besöken på Crowne Plaza London - Docklands by IHG berömmer resenärer den mycket vänliga personalen, det bekväma läget med närhet till ExCeL, The O2 och kollektivtrafikförbindelser, samt generellt sett bekväma rum. Gästerna noterar dock blandade upplevelser av fritidsfaciliteterna och enstaka problem med underhåll eller service.

Poolen, spat, bastun och ångbastun uppskattas, men gästerna nämner ofta trängsel, begränsade tider för barn, externa lektioner samt periodvisa stängningar eller renoveringar. Hissarna kan vara långsamma eller ur funktion och parkeringen på plats är begränsad och dyr. Städningen får ofta höga betyg, men en minoritet rapporterar fläckiga mattor, slitna badrum med mögel och grumliga pooler eller stökiga omklädningsrum. Frukosten får vanligtvis starka recensioner för variation och kvalitet, men organisationen vid högbelastning kan brista, kaffemaskiner går ibland sönder och vissa tycker att middagsalternativen eller rumsservicen är undermåliga. Sammantaget passar hotellet bra för besök på The O2 och ExCeL samt familjesemestrar om du är beredd att acceptera potentiell trängsel i faciliteterna eller tillfälliga störningar.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Gästerna uppskattar poolen, spat, bastun och ångbastun, men rapporterar ofta trängsel, begränsade tider för barn, externa lektioner och tillfälliga stängningar eller renoveringar. Parkeringen är begränsad/dyr och hissutfall eller långsamma hissar nämns.

Relaterade gästrecensioner

8

Sam

17 sep. 2025

·

Stannade 2 nätter

The water in the ool was opaque. I could not see underwater at all despite wearing goggles. I was worried it was dirty. However it didn't smell or seem dirty. I expect to be able to see. I wish there hadn't been a swimming lesson in the pool . It's too small for that. Glad there were towels. Restaurant. I do not expect to be charged for water. £1.50 no chance. My poke said was superb as was my panko halloumi but it was huge portion even for me. Not enough chilli sauce. Love the porridge in the mornings but poor selection of jam. Scrambled egg tasted like it has cream in it. Some might like that, I don't. Sausages and bacon clearly high quality. Very nice breakfast. Not enough selection in the evening meal.

10

Mark

5 maj 2025

·

Stannade 1 natt

Very nice hotel, pool smaller than expected. Parking quite restricted and you cannot prebook. But lovely condition and well laid out.

6

Jani

5 mars 2025

·

Stannade 3 nätter

Breakfast good. Rooms good. Gym and Spa facilities open by membership for others than guests as well - crowded and not so clean. Service was decent. Good location to excel though. Would not go again

8

Colin

28 sep. 2025

·

Stannade 2 nätter

Nice breakfast, good cooked English breakfast and continental breakfast available, however, this was less varied. Bar and drinks were nice. Pool is nice but gets very busy during the day, and has a steam room and sauna, so lots of facilities. Good location for Cloud cable car and O2 arena. Room was clean and turned over daily, however, we were let down during our 10th anniversary weekend as had booked specially but nothing was organised and miscommunication with staff/hotel management whom promised a token but this occurred. Overall, good hotel and chain, and with more care and attention could be very good.

6

CHUNG KIN

23 juli 2023

·

Stannade 3 nätter

Appreciate: Check-in and out process is efficient. The room is clean and tidy. Breakfast is good with many choices. Location is good, near the Rail Station (Custom House) and the Cable Car. Good to travellers. Need to improve: There are only 2 service lifts for all guests but one of them was out if of order. During our 4 days of stay, it did not repaired. People have to wait for several rounds of ups and downs then can go up.

10

Dana

10 sep. 2024

·

Stannade 3 nätter

Clean hotel, pool has limited hours for children. Hot tub only for 12 years and up.

10

Terri-Louise

11 mars 2025

·

Stannade 5 nätter

Great hotel. Amazing service, good sized rooms with desk. Good bathroom. Comfortable bed slept well. Fantastic gym and pool I was even encouraged to go every day I was here. Great breakfast with products on order if you want. The only downside the planes to London city do fly close but you get used to it and they stop at night so I didnt get sleep disruption. Highly recommend

8

Karandeep

25 aug. 2025

·

Stannade 2 nätter

We initially had an issue with parking but that was luckily resolved and then everything was smooth sailing ahead. All of our staff interactions were very friendly. The room was great and the bed was comfortable. The breakfast included a good variety. The swimming pool however seemed to be a bit dirty. We stayed at this hotel for an o2 event. The connections to o2 via cable car and underground were excellent. Overall, the stay was very good.

8

Iwona

7 feb. 2023

·

Stannade 1 natt

I was disappoited of swimming area . Changing room dirty, shower curtains not hunging properly, a lot dirty towels is left inside changing room . On Sunday half of swimming polo is taken for kids lessons from outside and no information about that anywhere. . Pool looks like long time no repaired. Gap under outside door stuck with dirty cloth to cover that gap. In shower next to steam sauna flies and very poor shower (old battery) . Spa area very poor.

8

Philippa

4 aug. 2025

·

Stannade 2 nätter

Great location for the excel or for the cable car. We had a family room 2 double beds, would have been nice if it had a kingsize for the adults, a double is a bit too small for me!. The aircon seems to be controlled by the front desk and kept being turned off so had to ask for it to be turned on again. Room spacious and modern and breakfast was nice. We wanted a pool, pool area very clean and modern, jacuzzi a plus. Overall a good stay.

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Renlighet

Många beskriver rummen och de gemensamma utrymmena som rena, men återkopplingen är blandad. Vissa rapporterar fläckiga mattor eller mögel i badrummen, plus grumliga pooler och oordentliga omklädningsrum.

Relaterade gästrecensioner

10

Eleanor

27 sep. 2025

·

Stannade 6 nätter

This hotel ticked all of the boxes. Very clean, beds comfy and good breakfast. Staff were helpful and friendly. I would stay here again.

8

Chris

1 mars 2024

·

Stannade 1 natt

The reception staff and most of the hotel staff are so welcoming and helpful. Sadly, what really lets this hotel down are the unfriendedly, ignorant and downright rude staff in the spa. I had previously complained about the spa staff on visit last year. Nothing has changed I was ignored when I arrived, had to ask twice fot a towel ( By the way, professional tip to the woman on reception, the word is ask NOT arkse!) The pool and the changing rooms were filthy.

10

Sarah

10 nov. 2025

·

Stannade 2 nätter

Room was clean, towels topped up and spacious for 2 adults and 2 children

6

Abi

10 okt. 2025

·

Stannade 1 natt

Staff on arrival wasn’t welcoming. Room was ok. However stains on carpets. Empty packets in the bed side table and cup stains on the table/bed side table. Cleanliness was below average for an hotel of this standard. No tv remote for the TV. Over all, would off been better to stay at the premier inn.

6

Samantha

28 apr. 2024

·

Stannade 1 natt

Nice room. Very small bathrooms. Felt pretty unsafe as the lifts were slow and old but no staircase near lists as alternate route down. I felt if there were an emergency it would be chaos. The pool room was too hot - 30 degrees. There was pieces tissue floating in the pool and too much chlorine was used

4

Angela

12 jan. 2024

·

Stannade 1 natt

Hotel is very nice but they had an 18th birthday party taking place with loud music until the early hours. We requested to move rooms but they did not come back to us. Signage takes you to a ‘extra’ lift but this is like a service lift. Spa nice but changing rooms need updating and cleaning. Same with hotel bedroom bathroom signs of black mould. Reception chaotic and staff talking to you through a computer screen and unbothered by you. Breakfast lovely.

10

Susan

4 sep. 2025

·

Stannade 1 natt

Visiting son in the area with elderly parents. Pleasant hotel short walk from Elizabeth line. Hotel staff friendly, rooms clean with comfortable beds and mini fridge which was really handy

8

Sezen

6 juni 2025

·

Stannade 6 nätter

Friendly front desk, but bathrooms need better cleaning

6

Christoph

3 apr. 2024

·

Stannade 3 nätter

Overall a good hotel with modern but unexciting rooms. Tube station is super close but still ok for connecting into the city. The pool is large but in a desolate condition with murky and smelly water during our stay.

10

Laura

28 mars 2023

·

Stannade 1 natt

The hotel was very clean and airy and the staff were friendly and helpful, the rooms were extremely clean and spacious and the breakfast selection was lovely

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Rum

Rummen är generellt rymliga med bekväma sängar och familjealternativ, och vissa gäster uppskattar utsikten. Nackdelarna inkluderar problem med A/C eller värmen, ljud från korridoren, utsikt mot byggarbetsplatsen samt enstaka mindre underhålls- eller teknikproblem.

Relaterade gästrecensioner

10

Tom

5 sep. 2025

·

Stannade 1 natt

Greate place, big and nice rooms. !

6

Ian

27 sep. 2023

·

Stannade 2 nätter

Didn’t sleep due to A/C not working and a really bright green emergency light that illuminated the whole room.

8

Hannah

23 apr. 2025

·

Stannade 2 nätter

Stayed in a comfortable room with two double beds for two nights. Very comfortable beds. Quiet rooms from an external point of view despite being in the flight path for the City airport. Quite a bit of noise from the corridor though. Breakfast a good selection although they weren't very good at restocking empty items or clearing dirty plates so the table got quite cluttered. The pool are was ok although not many places to sit.

10

Sally

16 juni 2025

·

Stannade 1 natt

We stayed for one night to attend a show at o2. We had booked a double double with special request as reduced mobility. Message was considered and options suggested. We were put in a room facing away from the river where there was a big building project. This proved very noisy from early the following morning which wasn’t much appreciated by us after a late night!! Otherwise a very comfortable stay.

10

Dawn

1 maj 2023

·

Stannade 1 natt

When you are in your room it is very quiet, you cannot hear anyone else. The only downfall was our view of a building site.

8

Dawn

9 juni 2024

·

Stannade 1 natt

Very spacious and clean, good WiFi and tv. View not the best

10

Terence

16 okt. 2024

·

Stannade 5 nätter

A comfortable stay, spacious rooms, quiet.

8

Philippa

4 aug. 2025

·

Stannade 2 nätter

Great location for the excel or for the cable car. We had a family room 2 double beds, would have been nice if it had a kingsize for the adults, a double is a bit too small for me!. The aircon seems to be controlled by the front desk and kept being turned off so had to ask for it to be turned on again. Room spacious and modern and breakfast was nice. We wanted a pool, pool area very clean and modern, jacuzzi a plus. Overall a good stay.

6

Thomas

9 juni 2024

·

Stannade 1 natt

Little bit underwhelmed for the money- booked a junior suite for a treat and it just felt more like a disabled room than anything particularly special. One lift out of action, room was a little tired, balcony was locked shut, TV was unresponsive, Bluetooth audio broken, shower small. Expected more.

6

Lisa-marie

2 aug. 2023

·

Stannade 3 nätter

There is no mention of ongoing building work at the back of the hotel. If you are staying on this side be prepared to be woken very early by workers drilling and building. .. we made the hotel aware of this as we were staying for 3 nights, we were moved "to an upgraded room" we were informed. However, the room was the exact same but on the opposite side of the hotel. The TV wasn't working properly either .

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Service

Servicen lovordas ofta som vänlig, hjälpsam och tillmötesgående, med enstaka uppgraderingar och omtänksamma gester. Vissa gäster rapporterar långsam eller svårnådd reception och oorganiserat bemötande vid hög belastning, samt inkonsekvent uppföljning av problem.

Relaterade gästrecensioner

10

Louise

10 juni 2024

·

Stannade 1 natt

Great stay, Jon on reception was amazing and the next day breakfast was one of nicest we have had

6

Marvin

10 okt. 2024

·

Stannade 3 nätter

Welcoming staff on arrival and check in. Lots of technical issues with the room phones, couldn’t call room service had to go downstairs to order at the reception and still got charged a delivery fee. Very annnoying. Engineer tried to fix phone. Apparently a recurring issue. No fix so had to keep going down to order room service. Breakfast was a fiasco. No one directing customers. We all sat down then got charged for breakfast that was included in our bill because inclusive breakfast was around the corner but no one told us to go there or asked if we had it. Very convenient. Argumentative restaurant staff didn’t e en listen to our explanations. Very annoyed.

4

Sheikh Imran Ali

1 aug. 2025

·

Stannade 2 nätter

Review of Crowne Plaza London Docklands (Stay: 30th July – 1st August 2025) ⭐️☆☆☆☆ I stayed at Crowne Plaza London Docklands with my family from 30th July to 1st August 2025, and I can confidently say this was one of the most frustrating hotel experiences we’ve had. The air conditioning in our room kept shutting off throughout the stay, making the room hot and uncomfortable — especially at night. We tried calling the reception multiple times, but no one ever answered. We ended up having to go down to the front desk 2–3 times ourselves, wasting our time and energy on something that should have been resolved promptly. Despite raising the issue repeatedly, nothing was properly fixed. As a gesture, the hotel offered us free parking, some loyalty points (not really useful to us), and a 20% discount for a future stay. Frankly, that doesn’t come close to making up for two nights of poor sleep and the stress we experienced. I’m very disappointed, and I would not recommend this hotel to anyone. A decent night’s rest and responsive service are basic expectations — and even those weren’t met here.

10

Ryan

22 okt. 2024

·

Stannade 1 natt

This hotel is spot on. The staff are all very helpful and friendly, this will be my regular hotel every time I go to London from now on.

10

Denise

1 feb. 2024

·

Stannade 3 nätter

The staff was impeccable and the service provided was exceptional! I can't wait to go back again!! Thank you for making our first trip abroad so unforgettable!!

2

Laura

3 maj 2025

·

Stannade 1 natt

The check in was very difficult, not helpful, abrupt and quite rude. Not a great start to a birthday celebration

10

David

31 aug. 2025

·

Stannade 4 nätter

We had a fabulous stay, hotel was spotless, breakfast was amazing but more importantly was the attitude of the staff, they were friendly, helpful and extremely attentive to your every need. Location was great and very close to a couple of underground stops. We would highly recommend this hotel and look forward to going back in the future.

10

Donald

10 sep. 2024

·

Stannade 5 nätter

The Staff at the front desk were outstanding with the help they gave me. RITA, GUSTAVO, CHEYENNE, and VIVIEN instructed me as to how to board the Elizabeth train line to get to my various destinations. They also suggested stores for groceries to go to and tourist sites.

4

assad

28 juli 2024

·

Stannade 1 natt

Customer service was horrible practically the manager was shouting at me at one point about asking the car park which was overcharge me l, not very helpful £25 a night, I was told was £6 a night when I was checking in. Customer service non-existent

4

Carolina

7 nov. 2024

·

Stannade 2 nätter

I had a lot of difficulties reaching out reception; slow check out process and terrible room service, taste of food was really bad and presentation or delivery person not very clean. 2 elevators for the property is not functional

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Läge

Mycket praktiskt läge för ExCeL, The O2, linbanan, DLR och Elizabeth Line, och lugnare än centrala områden. En del noterar att det är längre från centrum och att vissa rum vetter mot pågående byggarbete.

Relaterade gästrecensioner

10

Jo

10 juni 2025

·

Stannade 1 natt

Really nice hotel with a pool. Smooth check in with clear details on facilities. I stayed in the jacuzzi, sauna and steam room before heading over to O2 arena for a show. Very convenient location and right next to cable cars. Came back late and was greeted by reception team on the way in despite it being late. I didn't have food there but it did smell delicious!

10

Daniel

12 maj 2024

·

Stannade 1 natt

The location is good with lovely views of the O2. It is minutes away from ExCel and The O2 and approx 25 minutes from central London. Ideal if you want a London break but want somewhere you can relax away from the crowds.

10

David

31 aug. 2025

·

Stannade 4 nätter

We had a fabulous stay, hotel was spotless, breakfast was amazing but more importantly was the attitude of the staff, they were friendly, helpful and extremely attentive to your every need. Location was great and very close to a couple of underground stops. We would highly recommend this hotel and look forward to going back in the future.

10

Tracey

7 apr. 2023

·

Stannade 3 nätter

Ideal location away from the hustle and bustle of London. Easy commute into London. Our granddaughter loved the swimming pool. Good variety for breakfast. Tesco express really close.

8

Marilyn

13 juni 2025

·

Stannade 3 nätter

Overall good place to stay. Is a little far from the center.

10

Mark

27 maj 2024

·

Stannade 2 nätter

Great hotel in fantastic location

10

IAN

29 maj 2024

·

Stannade 1 natt

Great Hotel and an ideal location

10

Hazel

17 aug. 2024

·

Stannade 1 natt

Beautiful hotel, staff were excellent and the food was lovely! It is a bit tricky to get to as a bit of a walk from the nearest tube, but ideal for the EXcel Centre.

10

Anita

30 sep. 2025

·

Stannade 2 nätter

Very helpful staff.. perfect location for the O2..

10

Paul

9 sep. 2025

·

Stannade 2 nätter

Smart hotel and great location for Excel and close to Elizabeth Line for swift travel into centre. Great facilities and comfortable.

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Måltider

Frukosten får frekvent höga betyg med ett stort utbud. Vid högt tryck kan organisationen brista, kaffemaskiner går sönder och vissa tycker att middagsalternativen är begränsade eller rumsservicen dålig.

Relaterade gästrecensioner

8

Sam

17 sep. 2025

·

Stannade 2 nätter

The water in the ool was opaque. I could not see underwater at all despite wearing goggles. I was worried it was dirty. However it didn't smell or seem dirty. I expect to be able to see. I wish there hadn't been a swimming lesson in the pool . It's too small for that. Glad there were towels. Restaurant. I do not expect to be charged for water. £1.50 no chance. My poke said was superb as was my panko halloumi but it was huge portion even for me. Not enough chilli sauce. Love the porridge in the mornings but poor selection of jam. Scrambled egg tasted like it has cream in it. Some might like that, I don't. Sausages and bacon clearly high quality. Very nice breakfast. Not enough selection in the evening meal.

10

ANDREW

17 juni 2025

·

Stannade 2 nätter

Great hotel. Spent a couple of nights there when visiting London. Rooms were great and beds were very comfy. Breakfast was excellent. Close to Custom House station. Highly recommend

10

Dale

30 aug. 2024

·

Stannade 1 natt

Check in was easy. Room was lovely and we got a view. My phone cable had broken and reception gave me a packet with a multi charge cable for free. Shower had a good strong spray and toiletries were nice. Good hairdryer, iron and ironing board in room. Bed, pillows and duvet all really nice quality. At breakfast there was a vast array of food which all looked amazing. Will definitely be returning.

6

Graham

16 nov. 2025

·

Stannade 1 natt

Some staff were great, others disinterested in the customer and only on the task in hand. Breakfast was a disorganised joke, woefully understaffed.

10

Kingsley

25 nov. 2023

·

Stannade 2 nätter

The breakfast was 5 star. Clean and cosy rooms. Friendly customer service. I definitely recommend.

8

kenneth

7 jan. 2024

·

Stannade 1 natt

Limited options for eating

10

Lori

29 juli 2024

·

Stannade 2 nätter

We had an excellent stay at the Crowne Plaza Docklands! The area is very cosmopolitan and close to the DLR network. All the staff were friendly and helpful and nothing was too much trouble! We enjoyed the breakfast and meals in the restaurant were very tasty! I would recommend the Crowne Plaza to other travellers to London

8

Steve

28 apr. 2024

·

Stannade 1 natt

Breakfast service suffered it was to busy not their fault coffee machine also not working not enough staff the managment should take this onboard. Reception great service

4

Carolina

7 nov. 2024

·

Stannade 2 nätter

I had a lot of difficulties reaching out reception; slow check out process and terrible room service, taste of food was really bad and presentation or delivery person not very clean. 2 elevators for the property is not functional

10

Irodakhon

16 juli 2025

·

Stannade 7 nätter

Staff was good, breakfasts were amazing

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Månad	Genomsnittligt pris
januari	148 US$
februari	204 US$
mars	285 US$
april	211 US$
maj	243 US$
juni	265 US$
juli	232 US$
augusti	150 US$
september	283 US$
oktober	246 US$
november	241 US$
december	199 US$

sö	må	ti	on	to	fr	lö
1 $140	2 $549	3	4 $549	5 $135	6 $113	7 $158
8 $89	9 $91	10 $359	11 $246	12 $174	13 $160	14 $219
15 $229	16 $311	17 $269	18	19	20 $150	21
22 $768	23	24 $239	25 $283	26 $152	27 $253	28 $225
29 $109	30 $123

Crowne Plaza London - Docklands by IHG

Priser för Crowne Plaza London - Docklands by IHG

Genomsnittliga priser per månad

Om detta boende

Läge

Rumsalternativ

Premium-rum

Standardrum

Standardrum - 1 dubbelsäng (Mini cooler)

Standardrum - 1 dubbelsäng med bäddsoffa

Standardrum - 2 dubbelsängar

Standardrum - 1 dubbelsäng - tillgänglighetsanpassat

Standardrum - 1 kingsize-säng

Juniorsvit - 1 kingsize-säng

Standardrum - 2 dubbelsängar (Mini cooler)

Standardrum - 1 kingsize-säng - tillgänglighetsanpassat (Minicooler)

Gästrecensioner för Crowne Plaza London - Docklands by IHG

Vem bor här?

Vad gäster tycker

Boendets policy

Instruktioner för incheckning

Deposition

Bra att veta

Tillval

Priser för kommande datum

sö	må	ti	on	to	fr	lö
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $169	22 $222	23 $339	24
25 $168	26 $132	27 $165	28 $152	29 $124	30 $123	31 $171