Name: Dukes London
Address: 35 St James's Place, Londres, Inglaterra, GB
Rating: 8.7

Opiniones de los huéspedes

Los viajeros describen Dukes London como un hotel clásico, con una ubicación céntrica y un servicio excepcionalmente amable y genuino, un bar de renombre y una tranquila ubicación en St James, aunque señalan áreas anticuadas, habitaciones pequeñas y frustraciones ocasionales con el mantenimiento, los ascensores o el acceso al bar.

Los huéspedes elogian constantemente la calidez y el profesionalismo del personal, así como la ubicación accesible a pie cerca de Green Park, el Palacio de Buckingham y Mayfair. Las habitaciones son generalmente cómodas y tranquilas, aunque los tamaños varían y algunas dan a patios interiores o tienen aislamiento acústico limitado. El restaurante y el desayuno suelen impresionar, aunque algunos consideran el desayuno caro o lento; espere una estancia encantadora en un edificio clásico con algunas concesiones relacionadas con la edad.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Dukes Bar es un punto destacado, pero con frecuencia requiere reservas y las colas pueden congestionar el vestíbulo compacto; el restaurante GBR y el salón son populares. La distribución histórica significa ascensores pequeños y desgastados y rutas ocasionales con múltiples ascensores entre las áreas.

Reseñas de huéspedes relacionadas

10

corinne

28 oct 2024

·

Se alojó 2 noches

It is always a pleasure to stay at Dukes. This is a very English hotel. It is quiet, good service and staff, and very convenient location. Walkable to tube station with good lines, shopping, and major tourist sites. This is our go to hotel whenever we are in London. Don't forget to reserve the a table at the before arriving, especially if you want to try their famous martini.

10

Stephen

16 oct 2023

·

Se alojó 6 noches

Perfect small hotel in a perfectly accessible West End location. Justly famous bar has become so popular that even hotel guests may have trouble booking a reservation.

2

Allan

2 may 2023

·

Se alojó 3 noches

Very very tired property. Needs a makeover. Disappointing when you arrive after a day’s travel to be told you can’t go to the bar because it is fully booked. You would expect you can have a drink in the bar if you are staying there.

10

Brendan

30 oct 2024

·

Se alojó 2 noches

I've stayed in Dukes before and always found it to be a friendly and comfortable hotel in a superb central location. My only small quibbles are that my room, overlooking the entrance area could be noisy when the bar emptied and secondly, that the lift on that side of the hotel is scruffy with a worn carpet and scuffed woodwork.

8

Tom

24 dic 2024

·

Se alojó 5 noches

The hotel was excellent, the staff was its biggest asset. The breakfast was good, although it didn't include an omelette or anything like that, and if you wanted it, it was an extra charge. Two things bothered me, the first and main one is that in the hotel lobby (which is small) there is an entrance to the bar and every day dozens of people line up every afternoon and evening to get in. It's a very unpleasant feeling when you enter the hotel and have to ask people in the lobby to move in order to get into the room. The second thing is that the window in the room faces the air conditioners, so we couldn't even open it to ventilate without the terrible noise of the engines.

10

Anthony

31 ene 2024

·

Se alojó 1 noche

Lovely hotel in a great location. Staff were incredibly helpful. Room was lovely. Only issue was a light would be useful wherever and coffee making facilities are. Also Dukes bar was closed on the Sunday which was a shame. Still- highly recommended.

6

Craig

17 dic 2023

·

Se alojó 3 noches

I have stayed at the Dukes many times in the last 15 years. It is comfortable and friendly with a certain charm. Unfortunately I feel unable to stay there again. Starting with the positive, the bed is comfortable, the rooms clean and the food good. However the hotel is tired, the lift, a quaint contraption, failed 3 times while we were there, the bathroom is a bit rough around the edges with sealant missing from joints and there is absolutely no drawer storage in the room for clothes. Beyond this it is impossible to actually experience the charm and comfort that is undeniably possible. In the drawing room there are never tables available as they are all booked by non residents, all of them, all of the time. There is a reason for this, the food is excellent, the afternoon tea to die for - but want to sit and read the Sunday paper or a book, no that isn’t possible as that table is reserved. Every time I asked for a table I was met with incredulity as if I could assume such a thing. It got tiring. Similarly with the bar, a famous martinis lounge, that also requires a reservation, so no relaxed dropping in. Quaint it most certainly is, but comfortable - not in the slightest

10

Samuel

17 may 2024

·

Se alojó 1 noche

Lovely and charming staff. Understated rooms. Shame the bar gets so busy with non-guests.

10

Cheryl Gannon

14 ene 2025

·

Se alojó 7 noches

Charming older historic hotel. Excellent staff and lovely bar and breakfast. The concierge services are top notch. The hotel is showing some age since my stay 5 years ago and the elevators can be difficult. But I understand it will be undergoing renovation soon. All things considered it’s a terrific place with great staff. I’m glad I made it back a second time.

10

jane

11 oct 2023

·

Se alojó 1 noche

Their food and service is outstanding. Room was clean and nice. Only downside was was using two elevators to get to reception or restaurant because the two old structures that make up the hotel are not connected other than by stairs. Otherwise pure London experience

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Limpieza

Las habitaciones son generalmente limpias y bien cuidadas, y muchos señalan alojamientos impecables. Algunos huéspedes informan pasillos desgastados, alfombras gastadas u olores, y problemas ocasionales de mantenimiento en el baño.

Reseñas de huéspedes relacionadas

8

Nicky

22 oct 2023

·

Se alojó 1 noche

Enjoyed our stay. Quiet area. My only disappointment was the musty smell in our room

10

Gerard

11 sept 2024

·

Se alojó 8 noches

This was my first stay at Dukes, and really, everything about it was first rate. The service was fantastic, my room was spotless, and the hotel was in a prime location between Green Park, Mayfair and Picadilly Circus. I will definitely try to stay here on my next visit to London.

4

Ann

27 nov 2023

·

Se alojó 4 noches

Alas poor dukes! The rooms are so sad and uncheery. Tight quarters, two tiny prints on the wall, no other art or touches of style….funerary draperies, dark maroon. The Charm has vanished. Breakfast was sub par and spotty service. We appreciated the front s desk staff but the rooms are gloomy and if you like food trays left in the halls, you can count on them.

6

Margaret Ellen Cronebaugh

27 abr 2024

·

Se alojó 5 noches

The staff was very accomodating and friendly. The room was very tired-worn carpets, chipped paint and poor lighting.

8

Anita

5 nov 2024

·

Se alojó 1 noche

room was lovely - clean, pleasant and airy. the life and hallways were tired and needed TLC

10

Susan

19 ene 2024

·

Se alojó 3 noches

The hotel was in a great location! The staff went over and above to help with anything we needed! Housekeeping did a fantastic job each day and the breakfast was delicious! We ordered room service the last day before heading to the airport and it was delivered hot very quickly!

10

Michael

14 dic 2024

·

Se alojó 2 noches

Nice small hotel. Cute. And pretty clean.

10

Karen

24 nov 2023

·

Se alojó 2 noches

Clean and central

6

filiep

9 dic 2024

·

Se alojó 2 noches

stupid bar queues in the lobby ??? limited seating areas old an dirty carpet everywhere

10

Andy

28 oct 2024

·

Se alojó 1 noche

A really lovely hotel in a perfect central location. Only stayed the one night but we will return, such lovely staff and immaculate and quiet rooms.

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Habitaciones

Las habitaciones son cómodas y a menudo tranquilas, pero los tamaños varían mucho y el espacio de almacenamiento puede ser limitado; algunas dan a zonas de servicio. Los huéspedes mencionan un aislamiento acústico variable y problemas ocasionales con el aire acondicionado o la fontanería.

Reseñas de huéspedes relacionadas

10

Larry

8 oct 2024

·

Se alojó 7 noches

Short comforters and very small closet space. Everything else was excellent

6

Yuanyuan

27 ago 2024

·

Se alojó 4 noches

Pros: convenient location; staff were polite and helpful Cons: small room; poor soundproofing - we could hear staff/other guests talking in the corridor very clearly, especially at late night and early morning

10

Felizardo

2 sept 2024

·

Se alojó 2 noches

Very friendly and helpful staff. Comfortable bed and room size is appropriate. Near to green park and picadilly tube stations.

10

Brendan

30 oct 2024

·

Se alojó 2 noches

I've stayed in Dukes before and always found it to be a friendly and comfortable hotel in a superb central location. My only small quibbles are that my room, overlooking the entrance area could be noisy when the bar emptied and secondly, that the lift on that side of the hotel is scruffy with a worn carpet and scuffed woodwork.

8

Tom

24 dic 2024

·

Se alojó 5 noches

The hotel was excellent, the staff was its biggest asset. The breakfast was good, although it didn't include an omelette or anything like that, and if you wanted it, it was an extra charge. Two things bothered me, the first and main one is that in the hotel lobby (which is small) there is an entrance to the bar and every day dozens of people line up every afternoon and evening to get in. It's a very unpleasant feeling when you enter the hotel and have to ask people in the lobby to move in order to get into the room. The second thing is that the window in the room faces the air conditioners, so we couldn't even open it to ventilate without the terrible noise of the engines.

10

Sean

14 nov 2023

·

Se alojó 6 noches

Amazing service. Excellent and spacious room with plenty of storage which was necessary as we were staying over 3 days. Staff is EXCELLENT.

2

William

10 jul 2023

·

Se alojó 1 noche

Pipes in room 504 banged constantly. Hotel did nothing to fix. I can’t believe I’m the first to be subjected to this noise. No central air. Lengthy check in.

6

Craig

17 dic 2023

·

Se alojó 3 noches

I have stayed at the Dukes many times in the last 15 years. It is comfortable and friendly with a certain charm. Unfortunately I feel unable to stay there again. Starting with the positive, the bed is comfortable, the rooms clean and the food good. However the hotel is tired, the lift, a quaint contraption, failed 3 times while we were there, the bathroom is a bit rough around the edges with sealant missing from joints and there is absolutely no drawer storage in the room for clothes. Beyond this it is impossible to actually experience the charm and comfort that is undeniably possible. In the drawing room there are never tables available as they are all booked by non residents, all of them, all of the time. There is a reason for this, the food is excellent, the afternoon tea to die for - but want to sit and read the Sunday paper or a book, no that isn’t possible as that table is reserved. Every time I asked for a table I was met with incredulity as if I could assume such a thing. It got tiring. Similarly with the bar, a famous martinis lounge, that also requires a reservation, so no relaxed dropping in. Quaint it most certainly is, but comfortable - not in the slightest

2

Rajit

14 jun 2023

·

Se alojó 2 noches

London was experiencing a heat wave and the air conditioning in the room wasn’t working. The maintenance guy worked on it to no avail. Front desk would not move me to another room or even try to make up for the inconvenience in any other way. Been a loyal customer for 15 years but will not be staying here again.

10

Leah

6 dic 2024

·

Se alojó 1 noche

This hotel was truly 5 star. Service over the top, extremely comfy and quiet room, great restaurant and food. Location near major tourist areas but on a very quiet side street. The service is what really impressed me. Will definitely stay here again.

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Servicio

El personal es ampliamente elogiado por ser amable, atento y proactivo, a menudo haciendo todo lo posible con la ayuda de conserjería y detalles especiales. Algunos huéspedes mencionan malentendidos al registrarse, una aplicación estricta del código de vestimenta del bar, retrasos en los reembolsos o un servicio de desayuno lento.

Reseñas de huéspedes relacionadas

6

Ritesh

12 ago 2024

·

Se alojó 2 noches

Overall, the stay wasn't the best, but there were elements of the stay which I enjoyed. The location of the hotel is great, everything we wanted to do and the tube were in walkable distances, the area was nice and quiet which was also nice. The service however wasn't the best, from check-in onwards, I was questioning how this hotel is a 5-star. When we checked in we were told we were staying in the same wing as the family who had already checked in, so I walked over to that elevator, it turns out we were in the other wing, when I asked how I get to my room, I made to feel like I was the idiot for not figuring it out on my own, if you had signs, I would have. I asked if breakfast was included, but I was ignored. When trying to have a drink in the duke's bar which is meant to be famous, we were turned away because I didn't have a shirt. We're in 2024, how is this still a thing? Surely I can have a drink in the bar if I'm good enough to stay in your hotel and pay the room rate? You had no customers....who was my t-shirt going to offend? The staff? I was told I could drink in the restaurant, but at this point, I just refused to spend any more money in this hotel, I hate places which make you feel like you don't 'belong' because of a dress code. Do I understand it to an extent if you aren't staying in the hotel? Yes, but if you're allowed to stay in the hotel you should be allowed to use every area of the hotel. There is also a service charge for the room? I wasn't a fan.

10

Margaret

8 ene 2025

·

Se alojó 7 noches

Dukes is a gem. The location is fantastic and the staff is certainly the best in London. I've stayed at several wonderful hotels in London, but Dukes is my favorite. I will always choose Dukes before the other hotels.

10

Gina

29 oct 2024

·

Se alojó 1 noche

Service and friendliness of staff are top notch. They really go out of their way to be helpful and kind. We were sad to only spend one night with them. Easy walk to Buckingham and gardens. Pubs and restaurants were less busy in this area.

10

Aline

16 sept 2024

·

Se alojó 2 noches

impeccable service!

10

Michael

2 ago 2023

·

Se alojó 2 noches

I look forward to making Dukes my home when I'm in London. The hotel is charming and cozy, well situated in Mayfair. The rooms were convenient and the marble bathrooms are chic. Room service was very fast, and the concierge were friendly and professional. The front desk service was superb, and I must extend a special thank you to Lucia, Jose and Rachel for being amazing and looking after me during my trip. They made me feel special. I'd also like to express gratitude to Serena, Musa, Ujwol and Abigail at the Restaurant. They offered world-class service and attention to detail, and their delightful presence made for a remarkable breakfast every morning. Overall my experience at Dukes was fantastic, and I look forward to repeating it again and again...

10

Sally

5 ene 2025

·

Se alojó 12 noches

A staff and service. Go out of their way to welcome you and give you the best possible stay. Perfect location for walkable access to shopping, restaurants and museums.

4

Graham

28 dic 2024

·

Se alojó 2 noches

Trading on its dated history! Checked in on Sunday and told the renowned bar was closed but open the following night. We asked if it was ok to visit then and left it with her for around 8pm. The lady at reception took a "preauthorization payment" of several hundred pounds which was actually not held as normal but taken from my account immediately. I questioned this and was told it would be credited back if nothing ordered in the bar or restaurant. Stayed at the hotel for 2 nights, went to the bar on Monday for the bar manger to demand a reservation number, that the woman who checked us in should have arranged! We left without trying the alleged original martini and was made to feel second class citizens in this 4 hundred + night hotel! Very disappointed in the way the bar manager handled the situation, which actually marred the break for our 35th wedding anniversary. We didn't eat in the hotel as we had already made plans weeks in advance. We checked out and after 14 DAYS I had to chase the hotel up for the refund back to my card. If I hadn't of chased the refund it wouldn't have happened! We will not be back!

10

Roxanne

20 nov 2024

·

Se alojó 1 noche

Dukes London is fabulous! From the moment you arrive, you are greeted with friendliness and helpfulness. The hotel is classic and Dukes Bar is legendary. They make martinis at your table. Expensive but it’s what you would expect from an iconic spot. rooms are spacious, bathrooms large, turndown service and waters in the room. Can’t say enough about this property and the customer service. Sabrina at the front desk was the most friendly, helpful person ever and got us into the wait-list bar and restaurant and offered great suggestions on how to maximize our time in London. Location is PERFECT to see all the sights.

10

Devyane R

29 nov 2024

·

Se alojó 9 noches

My 09 nights stay was more than great thanks to Teddy, Muriel, Teodora, José and many others from the staff that made me feel at home. Breakfast was great. Location is fantastic waking distance to many spots. I would certainly stay there again!

10

C

21 dic 2024

·

Se alojó 2 noches

We had another fantastic stay at Dukes. The service was impeccable and our accommodations were perfect. A great experience and we look forward to our next visit!

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Ubicación céntrica en St James/Mayfair en una calle tranquila cerca de Green Park y el Palacio de Buckingham, con fácil acceso al metro y a los principales lugares de interés.

Reseñas de huéspedes relacionadas

10

Margaret

8 ene 2025

·

Se alojó 7 noches

Dukes is a gem. The location is fantastic and the staff is certainly the best in London. I've stayed at several wonderful hotels in London, but Dukes is my favorite. I will always choose Dukes before the other hotels.

10

Peter

13 nov 2024

·

Se alojó 4 noches

A small, traditional hotel in the heart of London which has become our go-to place when we visit. Unique and charming.

10

Margaret

5 ene 2024

·

Se alojó 8 noches

Perfect boutique hotel to satisfy your needs in the middle of Mayfair - close to shopping, sites and restaurants

6

JERRY

25 sept 2023

·

Se alojó 2 noches

Too out of the way.

10

Mary

22 ago 2024

·

Se alojó 3 noches

Lovely hotel in Mayfair. Close to the tube and St. James Park. Outstanding service. Highly recommended!

10

Sharon

17 nov 2024

·

Se alojó 1 noche

Nice hotel in great location.

10

Brian Tsun Yue

21 dic 2023

·

Se alojó 2 noches

Fantastic stay. A quiet and classy British experience tuck inside the corner of green park.

10

Devyane R

29 nov 2024

·

Se alojó 9 noches

My 09 nights stay was more than great thanks to Teddy, Muriel, Teodora, José and many others from the staff that made me feel at home. Breakfast was great. Location is fantastic waking distance to many spots. I would certainly stay there again!

10

Leah

6 dic 2024

·

Se alojó 1 noche

This hotel was truly 5 star. Service over the top, extremely comfy and quiet room, great restaurant and food. Location near major tourist areas but on a very quiet side street. The service is what really impressed me. Will definitely stay here again.

10

Richard

5 jul 2023

·

Se alojó 4 noches

In a cul-de-sac which was very nice. Also easy access to Buckingham palace.

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Comida

El Great British Restaurant y el desayuno reciben elogios frecuentes, y se disfruta del té de la tarde; el servicio de habitaciones es generalmente bueno. Algunos huéspedes encuentran el desayuno caro o lento a veces.

Reseñas de huéspedes relacionadas

10

Catherine

16 ago 2023

·

Se alojó 2 noches

A block from the park and a quick walk to Buckingham. Best food we had in London. They offered a delicious (GLUTEN free upon request) afternoon tea which was decadent! The popular martini bar was good, but the staff is a bit dismissive (be sure to show your room key if you want to be served, outsiders are by reservation only).

10

Graham

13 dic 2022

·

Se alojó 1 noche

Staff are really helpful. Location is great. Only draw back is pace of getting breakfast served in the restaurant. Food great but somewhat slow service

10

Thomas

28 jun 2024

·

Se alojó 7 noches

This was our first stay at Dukes London and we had one of our best hotel experiences of many trips to London. Our room was spacious and in excellent condition. The check in staff and concierge could not have been more helpful. The restaurant GBR was also very good.

10

Susan

5 ago 2024

·

Se alojó 4 noches

This was a very quaint and nice hotel with a great martini bar. The restaurant in the hotel also was excellent. I would definitely go back and stay at this hotel.

10

Susan

19 ene 2024

·

Se alojó 3 noches

The hotel was in a great location! The staff went over and above to help with anything we needed! Housekeeping did a fantastic job each day and the breakfast was delicious! We ordered room service the last day before heading to the airport and it was delivered hot very quickly!

8

Tom

24 dic 2024

·

Se alojó 5 noches

The hotel was excellent, the staff was its biggest asset. The breakfast was good, although it didn't include an omelette or anything like that, and if you wanted it, it was an extra charge. Two things bothered me, the first and main one is that in the hotel lobby (which is small) there is an entrance to the bar and every day dozens of people line up every afternoon and evening to get in. It's a very unpleasant feeling when you enter the hotel and have to ask people in the lobby to move in order to get into the room. The second thing is that the window in the room faces the air conditioners, so we couldn't even open it to ventilate without the terrible noise of the engines.

10

Deborah

4 feb 2025

·

Se alojó 6 noches

We love The Dukes! Cozy, charming and always a great experience. The Great British Restaurant is delicious and beautiful. And The Dukes Bar is a treasure (hotel guests can reserve a spot at the bar!).

10

patti

4 jul 2024

·

Se alojó 3 noches

Great hotel, out of the way, quiet. Restaurants were good, staff was excellent.

8

Sarah

21 jun 2024

·

Se alojó 1 noche

Fabulous hotel sadly let down by the expensive and disappointing breakfast

10

Carolyn

12 jun 2024

·

Se alojó 2 noches

Staff and service were excellent especially in the Great British Restaurant staff there were top notch

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
abril	593 US$
mayo	611 US$
junio	934 US$
octubre	488 US$
noviembre	442 US$
diciembre	473 US$

Dukes London

Precios para Dukes London

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Suite junior, 1 habitación

Habitación superior con 2 camas individuales, 2 camas individuales

Habitación ejecutiva con 2 camas individuales, 2 camas individuales

Suite, 1 cama de matrimonio

Habitación superior, 1 cama doble

Suite Signature, 1 cama de matrimonio grande con sofá cama, balcón, vistas a la ciudad

Habitación Deluxe con 2 camas individuales, 2 camas individuales

Habitación clásica, 1 cama doble

Estudio, 1 habitación

Habitación ejecutiva, 1 cama de matrimonio grande

Habitación Deluxe doble, 1 cama de matrimonio grande

Reseñas de los huéspedes sobre Dukes London

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Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

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