Meliá White House

Fabulous

Was really disappointed with thus hotel snd communication. Their wax s problem with electricity. I was not notified from the hotel prior to my stay. I did find out tho through my daughter. I contacted the hotel the day before our stay, I was assured they everthing was being done to make our stay the best. The manager I liaised with surprisingly was never to be available to chat further with. 3 days snd nut once for she return any message they were left got her. I was then offered a refund for 30% which I am still waiting for. Our stay was 9th 04, it’s now 6th 05th. I would not say anything other than totally left humiliated and left to feel worthless. A great time not to celebrate my daughter turning 25. Be warned this is totally a really bad hotel for making you feel you’re getting a great experience.

The hotel itself was really nice and modern, but for some I would suggest a little too modern. The online check in is clever but it does mean that you don’t speak with staff and get a full understanding of how things work. Just things such as the lift was a little confusing the fact it had no buttons, I hadn’t a clue about food times or breakfast so I just ordered room service. The other thing to mention was the room I was assigned wasn’t really what I bought but I was too tired at the time to query. I booked a room with a sofa and there was none, instead was an extra single bed in there which I never like when you’re staying as a couple it looks too busy, It’s not a major thing but just something worth mentioning.

Die Toilette wurde nicht geputzt, was angesichts des fehlenden Klobesens ekelerregend war.

Most uncomfortable bed, no mattress protector or topper. Unprofessional check in staff.