Altstadt Hotel Krone Luzern
332 $US
/nuit
Moyenne pour septembre
Prix pour Altstadt Hotel Krone Luzern
Sélectionnez les dates pour voir les prix et les disponibilités
332 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Altstadt Hotel Krone Luzern, les prix par nuit s'élèvent en moyenne à 137 $US pendant le mois le moins cher (février) et à 380 $US pendant le mois le plus cher (mai), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 151 $US |
| février | 137 $US |
| mars | 170 $US |
| avril | 257 $US |
| mai | 380 $US |
| juin | 379 $US |
| juillet | 339 $US |
| août | 336 $US |
| septembre | 332 $US |
| octobre | 261 $US |
| novembre | 186 $US |
| décembre | 218 $US |
J
F
M
A
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sept. · 332 $US
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Le plus cher : mai (env. 380 $US)
Le moins cher : février (env. 137 $US)
À propos de cet établissement
Historic hotel in Lucerne with heated floors, business center, and convenient access to local attractions.
Emplacement
Altstadt Hotel Krone Luzern se situe près de la promenade, plus précisément dans le quartier Centre historique de Lucerne, une zone piétonne idéale de Lucerne du fait de sa proximité avec les boutiques. Faites le plein de culture aux emblématiques Collection Rosengart et Musée de la Nature, ou mettez le cap sur les incontournables Pont de Lucerne et Pont des Moulins. Les agréables Musée Gletschergarten et Labyrinthe de Miroirs méritent aussi une visite. Durant votre séjour, partez à la découverte des pistes environnantes et testez le ski de fond ou le ski alpin. Ces quelques jours sont également l'occasion rêvée de vous essayer au patinage sur glace et aux promenades en raquettes. Les clients apprécient particulièrement l'emplacement de cet hôtel pour profiter pleinement d'éléments sympas tels que les visites touristiques.
Parking
Chambres non-fumeurs
Centre d'affaires
Service de voiturier
Organisation d'excursions
Nettoyage à sec
Emplacement
Weinmarkt, Centre historique de Lucerne, Lucerne, Suisse
Options de chambre
8
Chambre Simple Standard
Détails de la chambre
1 Lit Simple
129 ft²
Vue sur la villeChauffageCoffre-fortRéfrigérateur
15
Chambre Triple Standard
Détails de la chambre
3× Lits Simples
Couchages 3
334 ft²
Vue sur la villeChauffageCoffre-fortRéfrigérateur
12
Chambre Quadruple Standard
Détails de la chambre
4× Lits Simples
Couchages 4
355 ft²
Vue sur la villeChauffageCoffre-fortRéfrigérateur
7
Chambre Standard
Détails de la chambre
2 Lits Simples
Couchages 2
215 ft²
Vue sur la villeChauffageCoffre-fortRéfrigérateur
Avis des voyageurs sur Altstadt Hotel Krone Luzern
8.4
Très bien
Basé sur 898 avis vérifiés
Qui séjourne ici ?
Affaires
11%
Couples
33%
Familles
37%
Groupes
10%
Solo
6%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À l'hôtel Altstadt Hotel Krone Lucerne, les voyageurs apprécient régulièrement l'emplacement central dans la vieille ville et le personnel accueillant, bien que des inconvénients récurrents incluent la chaleur en été due à l'absence de climatisation, le bruit de la rue ou des travaux, et de rares problèmes de ménage ou d'entretien.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À l'hôtel Altstadt Hotel Krone Lucerne, les voyageurs apprécient régulièrement l'emplacement central dans la vieille ville et le personnel accueillant, bien que des inconvénients récurrents incluent la chaleur en été due à l'absence de climatisation, le bruit de la rue ou des travaux, et de rares problèmes de ménage ou d'entretien.
Les chambres sont souvent spacieuses et confortables, bien que leurs dimensions varient, certaines douches sont petites et la fiabilité du Wi-Fi est inconstante. Le petit-déjeuner reçoit souvent des compliments, mais certains clients le trouvent cher ou moyen. L'accès en voiture dans la zone piétonne peut être délicat, et le service de voiturier est apprécié ; dans l'ensemble, attendez-vous à un hébergement simple, idéal pour les voyageurs qui privilégient la commodité par rapport aux équipements.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Un service de voiturier est disponible et utile pour accéder à la zone piétonne, bien que se rendre à l'hôtel en voiture puisse être délicat ; l'ascenseur est petit et l'accès aux étages supérieurs peut nécessiter des escaliers.
Avis de voyageur à ce sujet
8
Gina
11 déc. 2025
·
A séjourné 1 nuit
Staff very friendly, excellent location, ideal valet parking (save dragging suitcases across the city). Only minor issue was dirty in the bathroom in front of the toilet bowl which due to it being late at night we just covered with a hand towel.
Staff very friendly, excellent location, ideal valet parking (save dragging suitcases across the city). Only minor issue was dirty in the bathroom in front of the toilet bowl which due to it being late at night we just covered with a hand towel.
10
Lezlie
23 janv. 2025
·
A séjourné 2 nuits
This was an awesome hotel. 10' walk from train station and no stairs (however, there are cobblestones). The front desk staff were particularly awesome. I forget her name, but one of the ladies was so helpful when my husband needed some medical help. Very much appreciated! The only small negative is that the soap dispensers were VERY hard for me to squeeze (both shower & sink) to get soap dispensed - but I do have arthritis :( Other than that, don't hesitate to book these lovely, yet affordable hotel.
This was an awesome hotel. 10' walk from train station and no stairs (however, there are cobblestones). The front desk staff were particularly awesome. I forget her name, but one of the ladies was so helpful when my husband needed some medical help. Very much appreciated! The only small negative is that the soap dispensers were VERY hard for me to squeeze (both shower & sink) to get soap dispensed - but I do have arthritis :( Other than that, don't hesitate to book these lovely, yet affordable hotel.
10
Elizabeth
15 août 2024
·
A séjourné 1 nuit
The location was excellent! Walkable to many shops and restaurants and the lake. Take a swim. It’s beautiful. If you’re bringing a car, getting to the hotel is really tricky and you have to drive on what you think are pedestrian only streets!! Once you get to the hotel, staff parks your car and returns it to you when you want to leave.👍
The location was excellent! Walkable to many shops and restaurants and the lake. Take a swim. It’s beautiful. If you’re bringing a car, getting to the hotel is really tricky and you have to drive on what you think are pedestrian only streets!! Once you get to the hotel, staff parks your car and returns it to you when you want to leave.👍
8
Quynh
20 mars 2025
·
A séjourné 2 nuits
fantastic location 12 min walking from the train station, comfortable bedding, is clean. they offer luggage storage before check-in but it is not secured by anything so a little sketchy. the bathroom faucet in my room was leaky, which was annoying. would stay again though, price was fine.
fantastic location 12 min walking from the train station, comfortable bedding, is clean. they offer luggage storage before check-in but it is not secured by anything so a little sketchy. the bathroom faucet in my room was leaky, which was annoying. would stay again though, price was fine.
10
Melinda
16 mai 2023
·
A séjourné 2 nuits
This is an excellent hotel in a great location with superb service!!! It is very convenient to shopping and dining. The room was spacious, very clean, and overlooked the plaza. We arrived on early afternoon Saturday, and there was a market on the plaza so we were not able to drive our car to the hotel for valet parking. We parked very nearby on another plaza and walked to the hotel with our bags. We told the gentleman we wanted to use their valet parking and told him where we were parked. Well, we parked our car in the wrong place and could have gotten a ticket. He quickly checked us in and went to move our car to the proper location!!! We arrived before check-in and he put our bags in a locked room. When checking out, he retrieved our car and loaded our bags for us. I highly recommend this hotel as the location and service is awesome.
This is an excellent hotel in a great location with superb service!!! It is very convenient to shopping and dining. The room was spacious, very clean, and overlooked the plaza. We arrived on early afternoon Saturday, and there was a market on the plaza so we were not able to drive our car to the hotel for valet parking. We parked very nearby on another plaza and walked to the hotel with our bags. We told the gentleman we wanted to use their valet parking and told him where we were parked. Well, we parked our car in the wrong place and could have gotten a ticket. He quickly checked us in and went to move our car to the proper location!!! We arrived before check-in and he put our bags in a locked room. When checking out, he retrieved our car and loaded our bags for us. I highly recommend this hotel as the location and service is awesome.
6
Annabelle
31 juil. 2024
·
A séjourné 2 nuits
Very close to everything, roughly a 10 or so minute walk from main train station. Had the top floor so had a good sized balcony however lift was only to the 4th floor. The young man at the reception was extremely nice, welcomed me straight away and every time I left the hotel or came back he acknowledged me. Reasons for the low score was - the room was extremely hot, felt like I was in a sauna 24/7, there was no air con just 2 little fans that barely did anything. The shower head was broken - I had the shower head on the side going diagonal from the wall meaning I was literally showering pressed against the wall and the body,hand and shampoo wash. When I arrived I checked the bed like I always do, and there was multiple bugs underneath the pillows. The mini fridge was jammed packed with the hotels products - I paid for the hotel so I should be able to freely use the fridge. The pillows on the bed was also nonexistent- felt like I had no support, like I had no pillow on the bed.
Very close to everything, roughly a 10 or so minute walk from main train station. Had the top floor so had a good sized balcony however lift was only to the 4th floor. The young man at the reception was extremely nice, welcomed me straight away and every time I left the hotel or came back he acknowledged me. Reasons for the low score was - the room was extremely hot, felt like I was in a sauna 24/7, there was no air con just 2 little fans that barely did anything. The shower head was broken - I had the shower head on the side going diagonal from the wall meaning I was literally showering pressed against the wall and the body,hand and shampoo wash. When I arrived I checked the bed like I always do, and there was multiple bugs underneath the pillows. The mini fridge was jammed packed with the hotels products - I paid for the hotel so I should be able to freely use the fridge. The pillows on the bed was also nonexistent- felt like I had no support, like I had no pillow on the bed.
10
Barbara
16 oct. 2025
·
A séjourné 2 nuits
Loved the location of the Hotel. We were happy that they had valet parking. Our room was clean and management was very helpful with our stay. We loved Lucerne.
Loved the location of the Hotel. We were happy that they had valet parking. Our room was clean and management was very helpful with our stay. We loved Lucerne.
6
Michael
26 juin 2025
·
A séjourné 2 nuits
Property looks nicer online than in person. No air conditioning either which is rough when Switzerland is having a heat wave. Shower curtain kept falling off. Elevator is tiny. Wouldn’t stay here again. Surprised it has a 3 star rating honestly
Property looks nicer online than in person. No air conditioning either which is rough when Switzerland is having a heat wave. Shower curtain kept falling off. Elevator is tiny. Wouldn’t stay here again. Surprised it has a 3 star rating honestly
10
Jennifer
4 juil. 2023
·
A séjourné 1 nuit
Excellent location and friendly staff. The hotel also offers valet parking which can be hard to find in Europe.
Excellent location and friendly staff. The hotel also offers valet parking which can be hard to find in Europe.
10
Shenghao
30 oct. 2023
·
A séjourné 1 nuit
Convenient location within walking distance to attractions and restaurants. The only drawback is the mirror in elevator is easy to bump into.
Convenient location within walking distance to attractions and restaurants. The only drawback is the mirror in elevator is easy to bump into.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est généralement bonne, mais plusieurs clients ont signalé de la moisissure dans la salle de bain ou des douches sales, ainsi que des articles occasionnellement sales.
Avis de voyageur à ce sujet
6
George
21 oct. 2023
·
A séjourné 1 nuit
The rooms were as pictured. The beds were very comfortable, one of the softest beds I have stayed in during my trip in Europe. The bathroom however was not clean. There was black mold all over the shower and the tub had not been scrubbed in a long time.
The rooms were as pictured. The beds were very comfortable, one of the softest beds I have stayed in during my trip in Europe. The bathroom however was not clean. There was black mold all over the shower and the tub had not been scrubbed in a long time.
4
Bao Qin
29 mai 2024
·
A séjourné 2 nuits
Very small room; the door of the bathroom can not even be fully opened. Old towels. Dirty coffee machine…
Very small room; the door of the bathroom can not even be fully opened. Old towels. Dirty coffee machine…
8
Gina
11 déc. 2025
·
A séjourné 1 nuit
Staff very friendly, excellent location, ideal valet parking (save dragging suitcases across the city). Only minor issue was dirty in the bathroom in front of the toilet bowl which due to it being late at night we just covered with a hand towel.
Staff very friendly, excellent location, ideal valet parking (save dragging suitcases across the city). Only minor issue was dirty in the bathroom in front of the toilet bowl which due to it being late at night we just covered with a hand towel.
8
Magdalena
27 mai 2024
·
A séjourné 2 nuits
The location of the hotel is excellent as it is close to most tourist attractions. The bad thing was the bathroom, very small and the shower was dirty.
The location of the hotel is excellent as it is close to most tourist attractions. The bad thing was the bathroom, very small and the shower was dirty.
6
Collette
29 août 2025
·
A séjourné 3 nuits
Great location and easy to walk to from Luzern train station. Property needs to be renovated; the room showed a lot of wear and tear. Wasn't very clean either. Bathroom was fine and shower was decent for European standards. It was okay for the few days I was in Luzern but should I return I would not stay here again.
Great location and easy to walk to from Luzern train station. Property needs to be renovated; the room showed a lot of wear and tear. Wasn't very clean either. Bathroom was fine and shower was decent for European standards. It was okay for the few days I was in Luzern but should I return I would not stay here again.
6
Gary
15 nov. 2024
·
A séjourné 2 nuits
The hotel is in a great location for touring Lucerne and the old town. Three of the four front desk staff were amazing to deal with but one was somewhat crusty and not very friendly. The room was quite dark…we needed to use our phone flashlight to see the coffee maker. Bathroom shower had mold along the edges. The room definitely needed a refresh of paint etc. The hallways made us feel like we were staying in a hostel or a college dorm. Better colours and a few paintings would help make it more inviting.
The hotel is in a great location for touring Lucerne and the old town. Three of the four front desk staff were amazing to deal with but one was somewhat crusty and not very friendly. The room was quite dark…we needed to use our phone flashlight to see the coffee maker. Bathroom shower had mold along the edges. The room definitely needed a refresh of paint etc. The hallways made us feel like we were staying in a hostel or a college dorm. Better colours and a few paintings would help make it more inviting.
8
Maureen
11 déc. 2025
·
A séjourné 5 nuits
Super location, nice staff. Very clean. Hot breakfast buffet was great. The downside the bathroom had a very tiny square curtained shower
Super location, nice staff. Very clean. Hot breakfast buffet was great. The downside the bathroom had a very tiny square curtained shower
10
Nhu-Y
20 nov. 2025
·
A séjourné 2 nuits
Hotel is clean and staffs are friendly! It is close to station and most places, very convenient. Special thank to the gentleman at reception desk, who helped us order taxi! Uber is not very popular here.
Hotel is clean and staffs are friendly! It is close to station and most places, very convenient. Special thank to the gentleman at reception desk, who helped us order taxi! Uber is not very popular here.
6
Annabelle
31 juil. 2024
·
A séjourné 2 nuits
Very close to everything, roughly a 10 or so minute walk from main train station. Had the top floor so had a good sized balcony however lift was only to the 4th floor. The young man at the reception was extremely nice, welcomed me straight away and every time I left the hotel or came back he acknowledged me. Reasons for the low score was - the room was extremely hot, felt like I was in a sauna 24/7, there was no air con just 2 little fans that barely did anything. The shower head was broken - I had the shower head on the side going diagonal from the wall meaning I was literally showering pressed against the wall and the body,hand and shampoo wash. When I arrived I checked the bed like I always do, and there was multiple bugs underneath the pillows. The mini fridge was jammed packed with the hotels products - I paid for the hotel so I should be able to freely use the fridge. The pillows on the bed was also nonexistent- felt like I had no support, like I had no pillow on the bed.
Very close to everything, roughly a 10 or so minute walk from main train station. Had the top floor so had a good sized balcony however lift was only to the 4th floor. The young man at the reception was extremely nice, welcomed me straight away and every time I left the hotel or came back he acknowledged me. Reasons for the low score was - the room was extremely hot, felt like I was in a sauna 24/7, there was no air con just 2 little fans that barely did anything. The shower head was broken - I had the shower head on the side going diagonal from the wall meaning I was literally showering pressed against the wall and the body,hand and shampoo wash. When I arrived I checked the bed like I always do, and there was multiple bugs underneath the pillows. The mini fridge was jammed packed with the hotels products - I paid for the hotel so I should be able to freely use the fridge. The pillows on the bed was also nonexistent- felt like I had no support, like I had no pillow on the bed.
10
Giffen
12 mars 2025
·
A séjourné 2 nuits
Beautiful, spotless, great staff, in the heart of Lucerne's Altstadt...highly recommended.
Beautiful, spotless, great staff, in the heart of Lucerne's Altstadt...highly recommended.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont souvent spacieuses avec des lits confortables, mais beaucoup deviennent très chaudes en été en raison de l'absence de climatisation ; ouvrir les fenêtres peut entraîner du bruit de la rue et la présence d'insectes. Certaines douches sont petites et la fiabilité du Wi-Fi varie.
Avis de voyageur à ce sujet
6
Xiu Xian
16 sept. 2023
·
A séjourné 5 nuits
The hotel was in a wonderful area but there was no air conditioning. It was super hot the first night there and did not sleep well. We are grateful for the extra fans provided but they were not strong fans. 2 out of the 4 fans worked properly. Opening the window caused a lot of bugs to come in. The staff did not clean the dead bugs on the table
The hotel was in a wonderful area but there was no air conditioning. It was super hot the first night there and did not sleep well. We are grateful for the extra fans provided but they were not strong fans. 2 out of the 4 fans worked properly. Opening the window caused a lot of bugs to come in. The staff did not clean the dead bugs on the table
8
Ariel
18 juil. 2023
·
Hotel was clean, staff was really nice, area is perfect. A few things could use improvement. Since the place has no AC, windows must be open during warm months but the windows have no screens and bugs were a problem. They provided fans but they were very weak. There was a coffee maker but no hot water kettle, so no tea could be made. Water pressure was really pathetic. - Valet parking was awesome considering the location within the pedestrian center. Staff really answered questions and one guy in particular went above and beyond. Breakfast was ho-hum and there are better places to eat nearby. I do not regret staying there but wouldn’t book it again.
Hotel was clean, staff was really nice, area is perfect. A few things could use improvement. Since the place has no AC, windows must be open during warm months but the windows have no screens and bugs were a problem. They provided fans but they were very weak. There was a coffee maker but no hot water kettle, so no tea could be made. Water pressure was really pathetic. - Valet parking was awesome considering the location within the pedestrian center. Staff really answered questions and one guy in particular went above and beyond. Breakfast was ho-hum and there are better places to eat nearby. I do not regret staying there but wouldn’t book it again.
6
Lizbeth
15 mars 2024
·
A séjourné 1 nuit
Thermostat or cooling system was not working. The room was too hot all night.
Thermostat or cooling system was not working. The room was too hot all night.
6
Kannis
15 août 2025
·
A séjourné 1 nuit
The location was great and was within walking distance to almost all of our points of interests. The room was spacious and had pretty good amenities, but with only one fan (triple room), it became unbearable at times to sleep through the active heatwave. We tried asking the receptionist for an extra fan, but we were told that all were in use. The beds were generally comfortable, and fortunately, the receptionist/housekeeping was able to rearrange our three beds to maximize the fan’s reach. The other receptionist also helped called us a taxi to the train station. The wifi was unfortunately very unstable. There were hours where there was basically no wifi in our room. A lot of the TV channels were also not available. I wish we were told in advance that a Lucerne Visitor Pass would be provided as part of our stay, since it would have affected how we purchased the Swiss Travel Pass. Had we known that the Lucerne Visitor Pass would have provided basically the same benefits, we would have purchased a different travel pass instead and saved more money.
The location was great and was within walking distance to almost all of our points of interests. The room was spacious and had pretty good amenities, but with only one fan (triple room), it became unbearable at times to sleep through the active heatwave. We tried asking the receptionist for an extra fan, but we were told that all were in use. The beds were generally comfortable, and fortunately, the receptionist/housekeeping was able to rearrange our three beds to maximize the fan’s reach. The other receptionist also helped called us a taxi to the train station. The wifi was unfortunately very unstable. There were hours where there was basically no wifi in our room. A lot of the TV channels were also not available. I wish we were told in advance that a Lucerne Visitor Pass would be provided as part of our stay, since it would have affected how we purchased the Swiss Travel Pass. Had we known that the Lucerne Visitor Pass would have provided basically the same benefits, we would have purchased a different travel pass instead and saved more money.
10
Matthew Alan
2 nov. 2025
·
A séjourné 2 nuits
Quite large room comfortable bed sufficient towelling.Coffee maker A1!
Quite large room comfortable bed sufficient towelling.Coffee maker A1!
10
Dominic
17 oct. 2025
·
A séjourné 2 nuits
Great location and large rooms
Great location and large rooms
8
kristin
24 nov. 2024
·
A séjourné 2 nuits
Hotel was fine. Front desk clerk was very friendly. Room was also fine - comfortable bed and clean. Good location in the old town and easy walk to the train station. The “problem” with the hotel is it was quite hot (thermostat seems to have been for decoration only) and nothing soft to absorb sound, so if someone came in late you heard them.
Hotel was fine. Front desk clerk was very friendly. Room was also fine - comfortable bed and clean. Good location in the old town and easy walk to the train station. The “problem” with the hotel is it was quite hot (thermostat seems to have been for decoration only) and nothing soft to absorb sound, so if someone came in late you heard them.
8
Maureen
11 déc. 2025
·
A séjourné 5 nuits
Super location, nice staff. Very clean. Hot breakfast buffet was great. The downside the bathroom had a very tiny square curtained shower
Super location, nice staff. Very clean. Hot breakfast buffet was great. The downside the bathroom had a very tiny square curtained shower
4
Linda
7 sept. 2025
·
A séjourné 2 nuits
Because there was no air conditioning, we had to open windows (it does cool off nicely at night) and leave drapes open. Room was facing the square and a huge construction project was going on next door. If we managed to fall asleep over the noise of the small room fan provided by the hotel, we were awakened in the very early morning by the incredible noise of hammering, trucks, cranes, delivery vehicles—you get the picture. This started at 6 am. Probably got a very light 6 hours of sleep in two nights. Room was huge, had an extra twin bed? Okay bathroom. Front desk staff efficient. Couldn’t wait to check out and get a good nights sleep anywhere else. PS: I always check for elevators and AC when I book hotels overseas. I like the small boutique hotels for their charm and character. I might have missed the lack of air but . . . This hotel also lacked charm and character. Ver, very disappointing.
Because there was no air conditioning, we had to open windows (it does cool off nicely at night) and leave drapes open. Room was facing the square and a huge construction project was going on next door. If we managed to fall asleep over the noise of the small room fan provided by the hotel, we were awakened in the very early morning by the incredible noise of hammering, trucks, cranes, delivery vehicles—you get the picture. This started at 6 am. Probably got a very light 6 hours of sleep in two nights. Room was huge, had an extra twin bed? Okay bathroom. Front desk staff efficient. Couldn’t wait to check out and get a good nights sleep anywhere else. PS: I always check for elevators and AC when I book hotels overseas. I like the small boutique hotels for their charm and character. I might have missed the lack of air but . . . This hotel also lacked charm and character. Ver, very disappointing.
8
doreen
19 oct. 2025
·
A séjourné 2 nuits
Nice hotel but room was very hot on fourth floor. They told us the only way to cool it down was to open the windows. Too noisy at night to keep them open while sleeping
Nice hotel but room was very hot on fourth floor. They told us the only way to cool it down was to open the windows. Too noisy at night to keep them open while sleeping
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment décrit comme aimable et serviable, avec un enregistrement fluide et une assistance pratique, mais des rapports récurrents font état d'interactions impolies ou sans réponse à la réception.
Avis de voyageur à ce sujet
6
suk fun hasl
31 mai 2024
·
A séjourné 2 nuits
Front desk staff’s attitude and helpfulness leave a lot to be desired. Room faced street and was noisy.
Front desk staff’s attitude and helpfulness leave a lot to be desired. Room faced street and was noisy.
10
DANIEL
23 mai 2025
·
A séjourné 2 nuits
Nice hotel, centrally located in the old town. Convenient to everything. Our room was nice and comfortable. Breakfast (fee) was superb with an awesome attendant. Staff was professional and helpful.
Nice hotel, centrally located in the old town. Convenient to everything. Our room was nice and comfortable. Breakfast (fee) was superb with an awesome attendant. Staff was professional and helpful.
8
Atheena
20 févr. 2024
·
A séjourné 1 nuit
I have to command Dustin and Patricia on their fabulous work ethic during my stay there. The only issue was with the front desk staff in the morning. He was very look and rude.
I have to command Dustin and Patricia on their fabulous work ethic during my stay there. The only issue was with the front desk staff in the morning. He was very look and rude.
10
Patricia
21 nov. 2024
·
A séjourné 3 nuits
The gentleman who was at the front desk daily during our stay was the BEST
The gentleman who was at the front desk daily during our stay was the BEST
8
Karl
21 nov. 2024
·
A séjourné 2 nuits
Great location and we appreciated the prompt and helpful service at the front desk.
Great location and we appreciated the prompt and helpful service at the front desk.
10
Ken
9 nov. 2025
·
A séjourné 2 nuits
Great property, friendly and helpful staff. Perfect location.
Great property, friendly and helpful staff. Perfect location.
10
JILL
11 déc. 2022
·
A séjourné 2 nuits
Very pleasant and helpful front desk staff. Easy to drop off our luggage several hours before our check in time. Comfortable beds and clean. Location perfect for walking everywhere including a short walk to the train station.
Very pleasant and helpful front desk staff. Easy to drop off our luggage several hours before our check in time. Comfortable beds and clean. Location perfect for walking everywhere including a short walk to the train station.
10
Nhu-Y
20 nov. 2025
·
A séjourné 2 nuits
Hotel is clean and staffs are friendly! It is close to station and most places, very convenient. Special thank to the gentleman at reception desk, who helped us order taxi! Uber is not very popular here.
Hotel is clean and staffs are friendly! It is close to station and most places, very convenient. Special thank to the gentleman at reception desk, who helped us order taxi! Uber is not very popular here.
8
Maria
3 sept. 2024
·
A séjourné 2 nuits
Great location! Our room was hot. Only welcoming staff was the young gentleman in the afternoon/evening. Morning front desk help was arrogant and rude and so was the lady in restaurant for breakfast so we ate elsewhere.
Great location! Our room was hot. Only welcoming staff was the young gentleman in the afternoon/evening. Morning front desk help was arrogant and rude and so was the lady in restaurant for breakfast so we ate elsewhere.
2
Thomas
13 août 2025
·
A séjourné 3 nuits
The receptionist was very rude. The one room available at the time we arrived was tiny and extremely hot, not at all what the photos and description of the hotel showed on Hotels.com. The luggage storage room was unlocked and open to everyone. We left immediately after checking in and paying fees and breakfast for 3 nights as well as the original pre-payment for the 2 rooms for 3 nights of $1,908.62. We told the clerk that we wanted refunds but he didn't respond so we left. We still want a refund!!
The receptionist was very rude. The one room available at the time we arrived was tiny and extremely hot, not at all what the photos and description of the hotel showed on Hotels.com. The luggage storage room was unlocked and open to everyone. We left immediately after checking in and paying fees and breakfast for 3 nights as well as the original pre-payment for the 2 rooms for 3 nights of $1,908.62. We told the clerk that we wanted refunds but he didn't respond so we left. We still want a refund!!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Exceptionnellement central dans la vieille ville, à distance de marche de la gare, du lac, des restaurants et des boutiques. Certains bruits de la rue ou des travaux peuvent survenir et l'accès en voiture peut être difficile.
Avis de voyageur à ce sujet
10
Lindsey
18 févr. 2024
·
A séjourné 1 nuit
Great location in the Old City in a very pretty cobble-stoned square. My family walked with our luggage from the train station over the walking bridge to this hotel—about 800 meters. Plenty of shopping, restaurants in this neighborhood and you have the Nine Towers very close by behind the hotel. (Great views of the city from up there). Reception staff were very friendly and the hotel was clean and perfect.
Great location in the Old City in a very pretty cobble-stoned square. My family walked with our luggage from the train station over the walking bridge to this hotel—about 800 meters. Plenty of shopping, restaurants in this neighborhood and you have the Nine Towers very close by behind the hotel. (Great views of the city from up there). Reception staff were very friendly and the hotel was clean and perfect.
10
Thomas
4 févr. 2025
·
A séjourné 1 nuit
Classic hotel in the centre of the old town in Luzern. Swiss quality and standard, clean and well maintained. Friendly staff. Skipped breakfast this time but I know from my past stay that it is good.
Classic hotel in the centre of the old town in Luzern. Swiss quality and standard, clean and well maintained. Friendly staff. Skipped breakfast this time but I know from my past stay that it is good.
10
Ömer faruk
27 janv. 2026
·
A séjourné 2 nuits
The hotel’s location was excellent. Check-in and check-out were very easy. The room was clean and functional. The staff were helpful and friendly. If I come back to Lucerne, I would definitely choose this hotel again without hesitation. As a small note, the room could have been a bit warmer.
The hotel’s location was excellent. Check-in and check-out were very easy. The room was clean and functional. The staff were helpful and friendly. If I come back to Lucerne, I would definitely choose this hotel again without hesitation. As a small note, the room could have been a bit warmer.
10
Christopher
24 juin 2025
·
A séjourné 2 nuits
Great location, convenient and quiet
Great location, convenient and quiet
10
Elizabeth
15 août 2024
·
A séjourné 1 nuit
The location was excellent! Walkable to many shops and restaurants and the lake. Take a swim. It’s beautiful. If you’re bringing a car, getting to the hotel is really tricky and you have to drive on what you think are pedestrian only streets!! Once you get to the hotel, staff parks your car and returns it to you when you want to leave.👍
The location was excellent! Walkable to many shops and restaurants and the lake. Take a swim. It’s beautiful. If you’re bringing a car, getting to the hotel is really tricky and you have to drive on what you think are pedestrian only streets!! Once you get to the hotel, staff parks your car and returns it to you when you want to leave.👍
8
Philip
23 sept. 2024
·
A séjourné 4 nuits
The hotel is showing some wear and tear but the location is amazing. Easy to walk to from the train station and grocery store is steps away.
The hotel is showing some wear and tear but the location is amazing. Easy to walk to from the train station and grocery store is steps away.
10
Nhu-Y
20 nov. 2025
·
A séjourné 2 nuits
Hotel is clean and staffs are friendly! It is close to station and most places, very convenient. Special thank to the gentleman at reception desk, who helped us order taxi! Uber is not very popular here.
Hotel is clean and staffs are friendly! It is close to station and most places, very convenient. Special thank to the gentleman at reception desk, who helped us order taxi! Uber is not very popular here.
6
Semion
1 sept. 2024
·
A séjourné 4 nuits
Great location! Walking distance to the train station and marina. Clean rooms. However... be aware, there is no AC!!! Also hard to find if you’re driving. The hotel is located in the walking area.
Great location! Walking distance to the train station and marina. Clean rooms. However... be aware, there is no AC!!! Also hard to find if you’re driving. The hotel is located in the walking area.
8
Marcie
2 mars 2025
·
A séjourné 1 nuit
Location is excellent. In the middle of everything.
Location is excellent. In the middle of everything.
10
Peter
9 juil. 2024
·
A séjourné 2 nuits
Great location. Plenty of restaurants and things do within walking distance. Train station 7 min walk away.
Great location. Plenty of restaurants and things do within walking distance. Train station 7 min walk away.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est largement salué pour sa qualité et sa variété, bien que certains clients l'aient trouvé cher ou moyen.
Avis de voyageur à ce sujet
10
Yu Hua
21 août 2025
·
A séjourné 1 nuit
Breakfast was excellent. Staff was good.
Breakfast was excellent. Staff was good.
8
Ariel
18 juil. 2023
·
Hotel was clean, staff was really nice, area is perfect. A few things could use improvement. Since the place has no AC, windows must be open during warm months but the windows have no screens and bugs were a problem. They provided fans but they were very weak. There was a coffee maker but no hot water kettle, so no tea could be made. Water pressure was really pathetic. - Valet parking was awesome considering the location within the pedestrian center. Staff really answered questions and one guy in particular went above and beyond. Breakfast was ho-hum and there are better places to eat nearby. I do not regret staying there but wouldn’t book it again.
Hotel was clean, staff was really nice, area is perfect. A few things could use improvement. Since the place has no AC, windows must be open during warm months but the windows have no screens and bugs were a problem. They provided fans but they were very weak. There was a coffee maker but no hot water kettle, so no tea could be made. Water pressure was really pathetic. - Valet parking was awesome considering the location within the pedestrian center. Staff really answered questions and one guy in particular went above and beyond. Breakfast was ho-hum and there are better places to eat nearby. I do not regret staying there but wouldn’t book it again.
8
Laura
28 mai 2025
·
A séjourné 3 nuits
Great location; very good breakfast! Janine served GF bread to my husband and he was happy! USB plugs in room were not working but we were fine. Good sized room; bathroom had a tub! I’m not a fan of the combined shampoo and body wash; I missed having some lotion and conditioner.
Great location; very good breakfast! Janine served GF bread to my husband and he was happy! USB plugs in room were not working but we were fine. Good sized room; bathroom had a tub! I’m not a fan of the combined shampoo and body wash; I missed having some lotion and conditioner.
10
Jennifer
5 juin 2023
·
A séjourné 2 nuits
It faces a plaza. When we woke up Saturday morning we had a market at our door. It was delightful. The breakfast buffet was typical European buffet with some lovely Kinder bars.
It faces a plaza. When we woke up Saturday morning we had a market at our door. It was delightful. The breakfast buffet was typical European buffet with some lovely Kinder bars.
8
Kenneth
24 août 2023
·
A séjourné 3 nuits
Excellent location. Breakfast very good value. Rooms very hot as no AC. Fans provided are very small and ineffective. The hotel needs to invest in AC or at the very least, better quality more efficient fans
Excellent location. Breakfast very good value. Rooms very hot as no AC. Fans provided are very small and ineffective. The hotel needs to invest in AC or at the very least, better quality more efficient fans
8
Anil
6 juin 2023
·
A séjourné 1 nuit
Excellent location. Excellent breakfast. Only two small things- shower space is too small and no AC. May be AC is not as much important because it never gets to hot here anyway. Instead they do have fan. So not bad. Overall I will give 4.5 stars for sure.
Excellent location. Excellent breakfast. Only two small things- shower space is too small and no AC. May be AC is not as much important because it never gets to hot here anyway. Instead they do have fan. So not bad. Overall I will give 4.5 stars for sure.
10
Catherine
23 nov. 2024
·
A séjourné 3 nuits
Great hotel. Comfortable room, nice bathroom. Right on the weinmarket square. Lots cafes, restaurants and other eateries close. Supermarket 300 m. Pleasant helpful staff. Nice breakfast
Great hotel. Comfortable room, nice bathroom. Right on the weinmarket square. Lots cafes, restaurants and other eateries close. Supermarket 300 m. Pleasant helpful staff. Nice breakfast
10
Lucinda Marie
4 juin 2024
·
A séjourné 7 nuits
A lovely hotel in the old town of splendid architecture. The room catered for a comfortable stay. The breakfast is scrumptious and free coffee in room was an added bonus.
A lovely hotel in the old town of splendid architecture. The room catered for a comfortable stay. The breakfast is scrumptious and free coffee in room was an added bonus.
10
Christina
14 avr. 2023
·
A séjourné 1 nuit
Loved our stay here - affordable and right in the center of town. We thought breakfast was way overpriced so we didn’t do it. Otherwise, super clean and otherwise an awesome choice for a hotel. If you have a car, you’ll need to park across the river.
Loved our stay here - affordable and right in the center of town. We thought breakfast was way overpriced so we didn’t do it. Otherwise, super clean and otherwise an awesome choice for a hotel. If you have a car, you’ll need to park across the river.
10
Monica
30 janv. 2026
·
A séjourné 1 nuit
Schönes Grosses Zimmer, bequemes Bett. Das Hotel liegt am Weinmarkt und dort ist es in der Nacht sehr ruhig, jedenfalls im Januar wo wir dort waren. Freundliches Personal und ein gemütlicher Frühstückraum mit gutem Frühstück. Wir kommen nächstes Jahr wieder 😃
Schönes Grosses Zimmer, bequemes Bett. Das Hotel liegt am Weinmarkt und dort ist es in der Nacht sehr ruhig, jedenfalls im Januar wo wir dort waren. Freundliches Personal und ein gemütlicher Frühstückraum mit gutem Frühstück. Wir kommen nächstes Jahr wieder 😃
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
6
Annik
2 avr. 2026
·
A séjourné 1 nuit
Chanbre vraiment très petite
Chanbre vraiment très petite
8
Gabriella
15 mars 2026
·
A séjourné 1 nuit
Hôtel très bien situé non loin de la gare et au centre de la vieille ville Chambre propre, lit confortable, buffet petit-déjeuner très bon Par contre un peu de bruit le matin tôt et on entend l’ascenseur
Hôtel très bien situé non loin de la gare et au centre de la vieille ville Chambre propre, lit confortable, buffet petit-déjeuner très bon Par contre un peu de bruit le matin tôt et on entend l’ascenseur
6
Jean-Louis
26 févr. 2026
·
A séjourné 1 nuit
L'hôtel est bien situé et le personnel serviable. Toutefois -confort chambre et salle de bain assez rudimentaire ; ménage peu rigoureux ; bruits des autres chambres trop perceptibles ; travaux à côté débutent à 07h20 dans avoir eté informés
L'hôtel est bien situé et le personnel serviable. Toutefois -confort chambre et salle de bain assez rudimentaire ; ménage peu rigoureux ; bruits des autres chambres trop perceptibles ; travaux à côté débutent à 07h20 dans avoir eté informés
10
Lise
22 déc. 2025
·
A séjourné 1 nuit
Jolie chambre propre
Jolie chambre propre
6
Donna
18 févr. 2024
·
A séjourné 1 nuit
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Politiques de l’établissement
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De 15:00 à 23:00
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Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-19: NO DATA
- 2026-09-20: NO DATA
- 2026-09-21: NO DATA
- 2026-09-22: NO DATA
- 2026-09-23: NO DATA
- 2026-09-24: 367.96273791748047USD
- 2026-09-25: 780.917408433838USD
- 2026-09-26: 771.8995436737061USD
- 2026-09-27: 400.2919225131226USD
- 2026-09-28: 840.0202051211548USD
- 2026-09-29: 417.2131883963013USD
- 2026-09-30: 840.0002364215088USD
- 2026-10-01: 754.6661354855347USD
- 2026-10-02: 456.50230560592655USD
- 2026-10-03: 840.7851814816285USD
- 2026-10-04: 495.58175146926885USD
- 2026-10-05: 349.9967587147522USD
- 2026-10-06: 559.0591647569275USD
- 2026-10-07: 456.3866973448181USD
- 2026-10-08: 815.889047550354USD
- 2026-10-09: 729.8149136120605USD
- 2026-10-10: 743.1187619723511USD
- 2026-10-11: 397.8738881500244USD
- 2026-10-12: 280.1438300894165USD
- 2026-10-13: 251.17255750328064USD
- 2026-10-14: 492.098054168396USD
- 2026-10-15: 293.59047216857914USD
- 2026-10-16: 492.098054168396USD
- 2026-10-17: 401.55464498687746USD
- 2026-10-18: 393.04881972503665USD
- 2026-10-19: 295.9427849868775USD
- 2026-10-20: 817.194720244751USD
- 2026-10-21: 229.02497494705202USD
- 2026-10-22: 287.90711750328063USD
- 2026-10-23: 314.68505614654543USD
- 2026-10-24: 559.0591647569275USD
- 2026-10-25: 307.9443588349915USD
- 2026-10-26: 215.13825075393677USD
- 2026-10-27: 217.88186250328064USD
- 2026-10-28: 243.13687250328064USD
- 2026-10-29: 187.70220332611086USD
- 2026-10-30: 212.0897660069275USD
- 2026-10-31: 187.70220332611086USD
- 2026-11-01: 195.4245724221039USD
- 2026-11-02: 231.38107130844116USD
- 2026-11-03: 185.73912250328064USD
- 2026-11-04: 177.3660890940857USD
- 2026-11-05: 220.6105677935028USD
- 2026-11-06: 250.33868912902832USD
- 2026-11-07: 815.889047550354USD
- 2026-11-08: 142.42472708049775USD
- 2026-11-09: 162.02236799934389USD
- 2026-11-10: 167.37184250328065USD
- 2026-11-11: 811.7088630255128USD
- 2026-11-12: 171.77823385902406USD
- 2026-11-13: 811.7088630255128USD
- 2026-11-14: 258.3023641954804USD
- 2026-11-15: 159.05922316871644USD
- 2026-11-16: 206.40231250328065USD
- 2026-11-17: 162.02236799934389USD
- 2026-11-18: 186.17932723205567USD
- 2026-11-19: 227.34008963981628USD
L’enregistrement doit être effectué par une personne âgée d’au moins 25 ans.
Mandatory gala dinner fees may apply at Switzerland hotels. Guests should contact the hotel directly for more information.
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Centre d'affaires
Service de voiturier
Organisation d'excursions
Nettoyage à sec
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Ménage
Service de change
Coffre-fort
Consigne à bagage
Laverie
Général
Chambres non-fumeurs
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Parking
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Parking Onsite
Connexion Internet
Wi-fi gratuit