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CASCADA Hotel

447 $

/ Nacht

Ø-Preis September

CASCADA Hotel - Lobby

CASCADA Hotel - Zimmer

CASCADA Hotel - Zimmer

CASCADA Hotel - Restaurant

CASCADA Hotel - Badezimmer

Preise für CASCADA Hotel

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447 $

/ Nacht

Ø-Preis September

Monatliche Durchschnittspreise

In CASCADA Hotel liegt der Preis pro Nacht im günstigsten Monat (Februar) durchschnittlich bei 205 $ und im teuersten Monat (Juni) bei 487 $, basierend auf den letzten 12 Monaten.

Durchschnittlicher Preis pro Nacht in CASCADA Hotel nach Monat, letzte 12 Monate (USD)
Monat	Durchschnittspreis
Januar	218 $
Februar	205 $
März	215 $
April	271 $
Mai	422 $
Juni	487 $
Juli	422 $
August	409 $
September	447 $
Oktober	312 $
November	240 $
Dezember	272 $

Am teuersten: Juni (ca. 487 $)

Am günstigsten: Februar (ca. 205 $)

Über diese Unterkunft

Genieße von folgendem Punkt aus den schönen Ausblick: Terrasse. Nutz außerdem Einrichtungen und Leistungen wie kostenloses WLAN und einen Concierge-Service. Auch Einkaufsmöglichkeiten und ein Fernseher im öffentlichen Bereich werden angebot...

Parkmöglichkeiten
Restaurant
Nichtraucher-Zimmer
Zimmerservice
Informationsschalter für Ausflüge
Chemische Reinigung

Standort

Bundesplatz 18, Luzern, Schweiz

Museum Sammlung Rosengart (0.3 Meilen)

Der Schweizer Weg (0.3 Meilen)

Jakobsweg (0.4 Meilen)

KKL Luzern (0.4 Meilen)

Alpenpanorama-Weg (0.4 Meilen)

Via Gottardo (0.4 Meilen)

Weitere Informationen zum Ort

Zimmeroptionen

7

Double Room Medium

Zimmerdetails

1 Doppelbett

oder

2 Einzelbetten

Anzahl Schlafplätze 2

215 ft²

Klimaanlage

Heizung

WLAN (kostenlos)

7

Family Room Medium

Zimmerdetails

2 Doppelbetten

Anzahl Schlafplätze 4

409 ft²

Klimaanlage

Heizung

WLAN (kostenlos)

5

Family Room Large

Zimmerdetails

2 Doppelbetten

Anzahl Schlafplätze 6

Klimaanlage

Heizung

WLAN (kostenlos)

6

Double Room Large

Zimmerdetails

2 Einzelbetten

und

1 Schlafsofa

Anzahl Schlafplätze 3

269 ft²

Klimaanlage

Heizung

WLAN (kostenlos)

7

Double Room Small

Zimmerdetails

1 Französisches Doppelbett

Anzahl Schlafplätze 2

172 ft²

Klimaanlage

Heizung

WLAN (kostenlos)

6

Single Room

Zimmerdetails

1 Einzelbett

129 ft²

Klimaanlage

Heizung

WLAN (kostenlos)

7

Family Room Small

Zimmerdetails

4× Einzelbetten

Anzahl Schlafplätze 4

376 ft²

Klimaanlage

Heizung

WLAN (kostenlos)

Gästebewertungen zu CASCADA Hotel

8.8

Fantastisch

Basierend auf 1.636 verifizierten Bewertungen

Wer übernachtet hier?

Geschäftlich

15%

Paar

39%

Familie

28%

Gruppe

9%

Alleinreisende

5%

Was Gäste sagen

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Durch viele Bewertungen hindurch sticht das Cascada Boutique Hotel durch sein freundliches und hilfsbereites Personal, moderne und saubere Zimmer sowie eine günstige Lage in Laufnähe zum Bahnhof und zur Altstadt von Luzern hervor. Es bietet durchdachte Details wie kostenlose Getränke und Wasser in der Minibar.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Günstig gelegen

Gastronomie

War das hilfreich?

Was Gäste sagen

Durch viele Bewertungen hindurch sticht das Cascada Boutique Hotel durch sein freundliches und hilfsbereites Personal, moderne und saubere Zimmer sowie eine günstige Lage in Laufnähe zum Bahnhof und zur Altstadt von Luzern hervor. Es bietet durchdachte Details wie kostenlose Getränke und Wasser in der Minibar.

Das Frühstück wird regelmäßig gelobt, und viele Gäste empfehlen das hoteleigene spanische Restaurant Bolero. Zu den häufig genannten Nachteilen gehören kompakte Zimmer, gelegentliche Zuggeräusche sowie unterschiedliche Leistungen der Klimaanlage oder mangelnde Privatsphäre im Badezimmer in einigen Zimmerlayouts. Auf dem Gelände gibt es eine kostenpflichtige und begrenzte Parkmöglichkeit, und einige Gäste vermissten eine separate Lounge/Bar. Insgesamt können Sie ein gut geführtes Hotel mit herausragendem Service und durchdachten Extras erwarten.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Günstig gelegen

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Das hoteleigene spanische Restaurant Bolero erhält durchweg positives Feedback. Parkplätze sind gegen Gebühr und in begrenzter Anzahl verfügbar, und einige Gäste bemerkten das Fehlen einer separaten Lounge/Bar oder eines Fitnessstudios.

Ähnliche Gästebewertungen

10

Jennifer

21. Aug. 2025

·

Aufenthalt am 2 Nächte

The property was nice and the room was good. Our only complaint would be the A/C. There was one in the room but it didn’t cool the room enough for us. We opened the windows and it was fine. Very close to old town and there was parking (for $) on the premises.

The property was nice and the room was good. Our only complaint would be the A/C. There was one in the room but it didn’t cool the room enough for us. We opened the windows and it was fine. Very close to old town and there was parking (for $) on the premises.

10

Brian W

19. Sept. 2025

·

Aufenthalt am 2 Nächte

Nice hotel. Close to rail station. Very clean. Great restaurant. Nice staff!

Nice hotel. Close to rail station. Very clean. Great restaurant. Nice staff!

10

IGNAZIO

29. Dez. 2024

·

Aufenthalt am 1 Nacht

Hotel had a great location, 5 min walk from main train station, also had a paid parking 22chf per night, rooms were clean, and had coffee, tea, and a mini bar with water and sodas all Included in the price of the room, but the star of the show was for sure the Bolero restaurant, inside the hotel! Fantastic Spanish food! We had dinner there, and I’m dying ti go back to try their Paella… I rarely take time to write a review, but this deserves to be said: the service was excellent, all dishes we tried were amazing! Breakfast was also really good!

Hotel had a great location, 5 min walk from main train station, also had a paid parking 22chf per night, rooms were clean, and had coffee, tea, and a mini bar with water and sodas all Included in the price of the room, but the star of the show was for sure the Bolero restaurant, inside the hotel! Fantastic Spanish food! We had dinner there, and I’m dying ti go back to try their Paella… I rarely take time to write a review, but this deserves to be said: the service was excellent, all dishes we tried were amazing! Breakfast was also really good!

10

Victor

13. Juli 2025

·

Aufenthalt am 3 Nächte

We enjoyed our stay very much. Everyone was so helpful and there was an entrance to the station/ platforms only few minutes away from the hotel. Our room had a view of Mt. Pilatus and had everything we needed except a kettle to boil water. We also felt that the room was a little bit smaller than we expected. Otherwise, we really liked the convenient location and great breakfast and the spanish dinner at their restaurant.

We enjoyed our stay very much. Everyone was so helpful and there was an entrance to the station/ platforms only few minutes away from the hotel. Our room had a view of Mt. Pilatus and had everything we needed except a kettle to boil water. We also felt that the room was a little bit smaller than we expected. Otherwise, we really liked the convenient location and great breakfast and the spanish dinner at their restaurant.

8

Debbie

9. Sept. 2024

·

Aufenthalt am 5 Nächte

Everyone we met in the restaurant and bar were fantastic!

Everyone we met in the restaurant and bar were fantastic!

10

Susan

12. Aug. 2025

·

Aufenthalt am 2 Nächte

The rooms are very good. The property is an easy walk from the train station and also an easy walk to old town and the Chapel bridge. I wouldn’t say it’s in the middle of everything, but it’s very easy to get to everything from there. And the restaurant in the hotel is really good.

The rooms are very good. The property is an easy walk from the train station and also an easy walk to old town and the Chapel bridge. I wouldn’t say it’s in the middle of everything, but it’s very easy to get to everything from there. And the restaurant in the hotel is really good.

10

Sean

26. Nov. 2024

·

Aufenthalt am 3 Nächte

A comfortable and conveniently located hotel with friendly and helpful staff. Only downside there was no residents lounge / bar to relax in at the end of a busy day. Would definitely recommend and revisit in the future.

A comfortable and conveniently located hotel with friendly and helpful staff. Only downside there was no residents lounge / bar to relax in at the end of a busy day. Would definitely recommend and revisit in the future.

10

Stephen

5. Okt. 2024

·

Aufenthalt am 4 Nächte

We tried two different rooms because we extended our booking. Both rooms were spotless and quiet. Everything was modern and in good repair. If you want Old World charm, this is the wrong hotel for you, because it looks like it was remodeled yesterday by a perfectionist. The smaller room was...small. Not a shoebox, but on the tight side. The larger room was considerably more comfortable, and it had a tub. If you're staying in Lucerne for more than a couple of days, I would recommend going for a bigger room. Either way, it won't be cheap, so you might as well enjoy yourself. The curtains were really something. When we woke up, we couldn't tell whether it was day or night. The staff was extremely professional. No issues at all. They could not have been better. I didn't see any sign of a gym. If there is one, they hid it pretty well. Walking to the river and sights is not difficult. I recommend it over buses and cabs. Personally, I would try to find an older hotel in a more interesting neighborhood next time, but that's just me. Your stay at the Cascada will be trouble-free.

We tried two different rooms because we extended our booking. Both rooms were spotless and quiet. Everything was modern and in good repair. If you want Old World charm, this is the wrong hotel for you, because it looks like it was remodeled yesterday by a perfectionist. The smaller room was...small. Not a shoebox, but on the tight side. The larger room was considerably more comfortable, and it had a tub. If you're staying in Lucerne for more than a couple of days, I would recommend going for a bigger room. Either way, it won't be cheap, so you might as well enjoy yourself. The curtains were really something. When we woke up, we couldn't tell whether it was day or night. The staff was extremely professional. No issues at all. They could not have been better. I didn't see any sign of a gym. If there is one, they hid it pretty well. Walking to the river and sights is not difficult. I recommend it over buses and cabs. Personally, I would try to find an older hotel in a more interesting neighborhood next time, but that's just me. Your stay at the Cascada will be trouble-free.

10

David

10. Aug. 2025

·

Aufenthalt am 2 Nächte

This is an exception property all around! Houseyn and Liu (pardon my spelling) at the front desk were so lovely and helpful with our tour to Mount Pilatus, as well as making sure our 4 year old son Adrian was happy. (He loved his toy, kids keycard, and chocolates!) At the restaurant, Alessandro was a legend and the food soooooo good! Like traveling to Spain without the train ride. Will definitely return!

This is an exception property all around! Houseyn and Liu (pardon my spelling) at the front desk were so lovely and helpful with our tour to Mount Pilatus, as well as making sure our 4 year old son Adrian was happy. (He loved his toy, kids keycard, and chocolates!) At the restaurant, Alessandro was a legend and the food soooooo good! Like traveling to Spain without the train ride. Will definitely return!

10

Devon

20. Okt. 2025

·

Aufenthalt am 1 Nacht

The parking spot was super convenient but you have to pay Easy walk to the chapel bridge and Altstadt Included beer in the room we got! Also nice glass water bottle and water refill station in the lobby was really nice Fun little touches in the room and nice design

The parking spot was super convenient but you have to pay Easy walk to the chapel bridge and Altstadt Included beer in the room we got! Also nice glass water bottle and water refill station in the lobby was really nice Fun little touches in the room and nice design

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Reinigung

Die Sauberkeit wird durchweg gelobt, wobei viele Zimmer als makellos beschrieben werden. Ein einzelner Fall einer unterlassenen Reinigung wurde erwähnt.

Ähnliche Gästebewertungen

8

Thurga

5. Okt. 2025

·

Aufenthalt am 3 Nächte

Staff helpful and coffee n water at reception was good. The room cleaning was not complete. Rubbish was half cleared.

Staff helpful and coffee n water at reception was good. The room cleaning was not complete. Rubbish was half cleared.

10

Nalisah

14. Okt. 2025

·

Aufenthalt am 2 Nächte

This was a clean hotel and convenient location. The staff was very friendly and service was great.

This was a clean hotel and convenient location. The staff was very friendly and service was great.

10

YE IN

9. Feb. 2026

·

Aufenthalt am 2 Nächte

Spacious and spotless room, great amenities, very friendly staff. I'd definitely recommend.

Spacious and spotless room, great amenities, very friendly staff. I'd definitely recommend.

10

Rajeev

10. Juli 2023

·

Wow, it's not often a hotel blows me away with service and small touches, but Cascada certainly have. The room was gorgeous, smelled amazing, clean, high quality. The toilet's bad a built in bidet! Lots of small storage space. The staff were always friendly and helpful. Breakfast was AMAZING!!! No joke, this is probably the second best hotel breakfast (out of the 30 of so I've had in my life). With such a perfect hotel there are a few little quibbles that stand out, though nothing major at all. - There is no ramp at the entrance so suitcases need to be lifted up the 2 steps (no issue for us, but I can see my parents struggling to do this) - The carpet in the 6th floor in the hallways looks a bit scruffed and dingy - The rooms are a bit small, but we knew this going in, though it could be a bit cramped for some people if they're not aware. - No USB charger outlets in the room (fortunately the hotel staff downstairs had Swiss to UK converters) - Only free Toblerone chocolates on the first day, we thought after room service the next day we'd get some more free mini Toblerones, but sadly we didn't (most minor thing I know haha) - No menu for the wonderful Bolera menu downstairs (might be because it changes and is seasonal, but I think some more info on it could have been nice)

Wow, it's not often a hotel blows me away with service and small touches, but Cascada certainly have. The room was gorgeous, smelled amazing, clean, high quality. The toilet's bad a built in bidet! Lots of small storage space. The staff were always friendly and helpful. Breakfast was AMAZING!!! No joke, this is probably the second best hotel breakfast (out of the 30 of so I've had in my life). With such a perfect hotel there are a few little quibbles that stand out, though nothing major at all. - There is no ramp at the entrance so suitcases need to be lifted up the 2 steps (no issue for us, but I can see my parents struggling to do this) - The carpet in the 6th floor in the hallways looks a bit scruffed and dingy - The rooms are a bit small, but we knew this going in, though it could be a bit cramped for some people if they're not aware. - No USB charger outlets in the room (fortunately the hotel staff downstairs had Swiss to UK converters) - Only free Toblerone chocolates on the first day, we thought after room service the next day we'd get some more free mini Toblerones, but sadly we didn't (most minor thing I know haha) - No menu for the wonderful Bolera menu downstairs (might be because it changes and is seasonal, but I think some more info on it could have been nice)

10

Jamil

14. Juli 2025

·

Aufenthalt am 2 Nächte

This is a fantastic hotel. Every staff person we met there was the nicest person and super helpful. The rooms were very clean with great towels that they wash in eco-hyper allergenic detergent. This place is convenient to the train station. Highly recommended!

This is a fantastic hotel. Every staff person we met there was the nicest person and super helpful. The rooms were very clean with great towels that they wash in eco-hyper allergenic detergent. This place is convenient to the train station. Highly recommended!

10

L.N Jazmín

15. Okt. 2025

·

Aufenthalt am 2 Nächte

Clean Hotel and excellent attention and service of the personnel

Clean Hotel and excellent attention and service of the personnel

10

Michael

28. Dez. 2025

·

Aufenthalt am 2 Nächte

Clean room, very nice stafff, glass water bottles to keep very nice touch! Location was excellent

Clean room, very nice stafff, glass water bottles to keep very nice touch! Location was excellent

10

oyungerel

28. Dez. 2025

·

Aufenthalt am 2 Nächte

Clean, friendly and had all the amenities I needed.

Clean, friendly and had all the amenities I needed.

10

Anthony

28. Juni 2025

·

Aufenthalt am 2 Nächte

Excellent facility and staff. Room was spotless. Check in staff were very helpful- arranged for us to occupy room before noon! Restaurant is ok, although very long wait for food.

Excellent facility and staff. Room was spotless. Check in staff were very helpful- arranged for us to occupy room before noon! Restaurant is ok, although very long wait for food.

10

Daniel

6. Okt. 2024

·

Aufenthalt am 1 Nacht

Clean, remodeled, excellent plumbing and lighting details, very good bathrooms, shower was fantastic. Sheets and towels were well laundered and presented. Check-in was very easy and it was clear they were ready for all 6 of us, with the suite opened up and all beds made ready with a special touch. Hotel is very walkable to train station. Would absolutely stay here again and again.

Clean, remodeled, excellent plumbing and lighting details, very good bathrooms, shower was fantastic. Sheets and towels were well laundered and presented. Check-in was very easy and it was clear they were ready for all 6 of us, with the suite opened up and all beds made ready with a special touch. Hotel is very walkable to train station. Would absolutely stay here again and again.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer sind modern und mit durchdachten Details wie einer kostenlosen Minibar ausgestattet, aber die Größe variiert – viele empfinden sie als kompakt, während einige größere Zimmer geräumig sind. Zuggeräusche, eingeschränkte Privatsphäre im Badezimmer und unterschiedliche Leistungen der Klimaanlage treten in einigen Zimmern auf.

Ähnliche Gästebewertungen

6

Neil

10. Aug. 2023

·

Aufenthalt am 2 Nächte

Very small rooms with a ceiling that is not flat, window in the ceiling that is not covered and the early morning light wakes up early. The breakfast is nice and staff is excellent.

Very small rooms with a ceiling that is not flat, window in the ceiling that is not covered and the early morning light wakes up early. The breakfast is nice and staff is excellent.

8

ALEJANDRO

2. Feb. 2024

·

Aufenthalt am 1 Nacht

Have stayed at the Cascada hotel a few times before and it has always been wonderful. This last time, I was assigned the one person room at the top floor and it was not as great: Room has an inclined roof for being in the top floor that makes half the room not walkable. Night stand on the side of the bed by the incline, so you can only get to it by rolling on the bed. Shower as small as I've seen them but ok. The toilet though, is crammed between the shower and the wall, and is almost unusable for anyone over 1.80m high. The hotel has other 1 person rooms that are as small but way more comfortable. My advise: if travelling alone, avoid the 1 person room in the top floor. Other than than, nice hotel and highly recommendable.

Have stayed at the Cascada hotel a few times before and it has always been wonderful. This last time, I was assigned the one person room at the top floor and it was not as great: Room has an inclined roof for being in the top floor that makes half the room not walkable. Night stand on the side of the bed by the incline, so you can only get to it by rolling on the bed. Shower as small as I've seen them but ok. The toilet though, is crammed between the shower and the wall, and is almost unusable for anyone over 1.80m high. The hotel has other 1 person rooms that are as small but way more comfortable. My advise: if travelling alone, avoid the 1 person room in the top floor. Other than than, nice hotel and highly recommendable.

10

Jitendra

10. Apr. 2025

·

Aufenthalt am 2 Nächte

This is a beautiful hotel. We stayed there for 2 nights and really enjoyed our stay. Rooms are little smaller than expected but manageable. The staff is excellent. The only issue was the noise from trains as the tracks are right next to the hotel. You have to close the windows to reduce the noise.

This is a beautiful hotel. We stayed there for 2 nights and really enjoyed our stay. Rooms are little smaller than expected but manageable. The staff is excellent. The only issue was the noise from trains as the tracks are right next to the hotel. You have to close the windows to reduce the noise.

10

weber

22. Apr. 2025

·

Aufenthalt am 3 Nächte

Good location. Staff very friendly. Close to train station and old town. Refrigerator is stocked daily with water and soda. Nespresso coffee machine a plus.

Good location. Staff very friendly. Close to train station and old town. Refrigerator is stocked daily with water and soda. Nespresso coffee machine a plus.

8

Mark

30. Okt. 2025

·

Aufenthalt am 1 Nacht

Very courteous service and clean hotel, good location too. The only negative was that the bathroom had a frosted glass wall between the shower and the sleeping area, so when someone went in the bathroom at night and turned on the light, it lit up the entire room. You couldn't see much through the frosted glass, but just felt kind of odd showering with a glass wall between you and the room where other people are.

Very courteous service and clean hotel, good location too. The only negative was that the bathroom had a frosted glass wall between the shower and the sleeping area, so when someone went in the bathroom at night and turned on the light, it lit up the entire room. You couldn't see much through the frosted glass, but just felt kind of odd showering with a glass wall between you and the room where other people are.

4

Matthew

29. Okt. 2025

·

Aufenthalt am 2 Nächte

The rooms are incredibly small. I was not impressed with the staff. Parking was a hassle. Although not indicated during the booking process, you must reserve parking. They also did not indicate they needed the card for the parking garage returned when we checked out and we had to drive back 45 minutes to return the card. I would not recommend this hotel.

The rooms are incredibly small. I was not impressed with the staff. Parking was a hassle. Although not indicated during the booking process, you must reserve parking. They also did not indicate they needed the card for the parking garage returned when we checked out and we had to drive back 45 minutes to return the card. I would not recommend this hotel.

10

Stephen

5. Okt. 2024

·

Aufenthalt am 4 Nächte

We tried two different rooms because we extended our booking. Both rooms were spotless and quiet. Everything was modern and in good repair. If you want Old World charm, this is the wrong hotel for you, because it looks like it was remodeled yesterday by a perfectionist. The smaller room was...small. Not a shoebox, but on the tight side. The larger room was considerably more comfortable, and it had a tub. If you're staying in Lucerne for more than a couple of days, I would recommend going for a bigger room. Either way, it won't be cheap, so you might as well enjoy yourself. The curtains were really something. When we woke up, we couldn't tell whether it was day or night. The staff was extremely professional. No issues at all. They could not have been better. I didn't see any sign of a gym. If there is one, they hid it pretty well. Walking to the river and sights is not difficult. I recommend it over buses and cabs. Personally, I would try to find an older hotel in a more interesting neighborhood next time, but that's just me. Your stay at the Cascada will be trouble-free.

We tried two different rooms because we extended our booking. Both rooms were spotless and quiet. Everything was modern and in good repair. If you want Old World charm, this is the wrong hotel for you, because it looks like it was remodeled yesterday by a perfectionist. The smaller room was...small. Not a shoebox, but on the tight side. The larger room was considerably more comfortable, and it had a tub. If you're staying in Lucerne for more than a couple of days, I would recommend going for a bigger room. Either way, it won't be cheap, so you might as well enjoy yourself. The curtains were really something. When we woke up, we couldn't tell whether it was day or night. The staff was extremely professional. No issues at all. They could not have been better. I didn't see any sign of a gym. If there is one, they hid it pretty well. Walking to the river and sights is not difficult. I recommend it over buses and cabs. Personally, I would try to find an older hotel in a more interesting neighborhood next time, but that's just me. Your stay at the Cascada will be trouble-free.

6

Julie

12. Okt. 2025

·

Aufenthalt am 1 Nacht

The property was nice and the staff was wonderful. Nice restaurant on property. Convenient to train station and historic sites. However, the small rooms were not configured for luggage and the temperature is automatically controlled by the outdoor temp, making it very warm in the room on a cooler day.

The property was nice and the staff was wonderful. Nice restaurant on property. Convenient to train station and historic sites. However, the small rooms were not configured for luggage and the temperature is automatically controlled by the outdoor temp, making it very warm in the room on a cooler day.

8

Taylor

8. Apr. 2025

·

Aufenthalt am 3 Nächte

Great location and helpful staff. Decent price for what it is. The room was not great. The mattress was hard with no back support, and the pillows weren't great either. You can't turn the A/C on in April, apparently, so we had to just leave the window open to get ventilation. The shower layout makes no sense and results in the whole bathroom floor being covered in water. You also can't change the TV language to something other than German and when you tell it to put on subtitles in English it displays them in German.

Great location and helpful staff. Decent price for what it is. The room was not great. The mattress was hard with no back support, and the pillows weren't great either. You can't turn the A/C on in April, apparently, so we had to just leave the window open to get ventilation. The shower layout makes no sense and results in the whole bathroom floor being covered in water. You also can't change the TV language to something other than German and when you tell it to put on subtitles in English it displays them in German.

10

Noelani

7. Juni 2025

·

Aufenthalt am 2 Nächte

Absolutely tiny room but somehow incredibly comfortable and everything worked great

Absolutely tiny room but somehow incredibly comfortable and everything worked great

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Der Service ist herausragend: Das Personal ist aufmerksam, proaktiv und hilfsbereit bei frühzeitiger Anreise und gibt lokale Tipps. Einige Gäste berichteten von Aussetzern wie einem verpassten Weckruf oder einer unhilfsbereiten Interaktion.

Ähnliche Gästebewertungen

10

Rita

4. Juni 2025

·

Aufenthalt am 2 Nächte

Only 2 blocks walking distance from the train station. Very nice boutique hotel with spacious accommodations. We were 4 friends and had a big 2 bedroom, 2 bath unit with balconies making it spacious for all our luggage. Top notch staff. Two of my friends left 2 items behind and hotel called us after check out and even mailed the items to our upcoming destination and it was there when we arrived. Amazing! I would give more stars if available. And to top it off… didn’t charge us anything for this. Would definitely recommend

Only 2 blocks walking distance from the train station. Very nice boutique hotel with spacious accommodations. We were 4 friends and had a big 2 bedroom, 2 bath unit with balconies making it spacious for all our luggage. Top notch staff. Two of my friends left 2 items behind and hotel called us after check out and even mailed the items to our upcoming destination and it was there when we arrived. Amazing! I would give more stars if available. And to top it off… didn’t charge us anything for this. Would definitely recommend

10

Ted

21. Okt. 2025

·

Aufenthalt am 2 Nächte

The staff were amazing! The property was a perfect place for our Swiss adventure. I loved this place.

The staff were amazing! The property was a perfect place for our Swiss adventure. I loved this place.

10

ALEJANDRO

30. Sept. 2024

·

Aufenthalt am 2 Nächte

Excellent hotel located steps from the train station and all the main attractions in Lucerne

Excellent hotel located steps from the train station and all the main attractions in Lucerne

10

Dana

19. Juni 2025

·

Aufenthalt am 3 Nächte

Great staff! So helpful. They made reservations for us.

Great staff! So helpful. They made reservations for us.

10

Mohammed

5. Juli 2025

·

Aufenthalt am 2 Nächte

I recently stayed at this hotel and overall, the experience was excellent. The service was top-notch and most of the staff were incredibly friendly, helpful, and always had a smile on their faces – they truly made us feel welcome and well taken care of. However, I must point out a disappointing experience with one staff member, Erwin. Unfortunately, his attitude stood out in contrast to the otherwise outstanding team. When I arrived with four large suitcases in my car, I asked if I could briefly park outside the hotel just to unload my luggage. Erwin firmly refused and told me I had to park in the basement of the building across the street, which has no lift. I had to drag all four bags up a slope and across to the hotel myself. What made it worse was that when I entered the lobby clearly struggling, he saw me but made no effort to assist. Additionally, during check-in, Erwin failed to mention that items in the minibar were complimentary, which I found out later. It felt as though he was intentionally withholding that information, which left a negative impression. Aside from this, the rest of the stay was truly enjoyable. The other staff members were amazing – friendly, welcoming, and always ready to help. It’s a shame that one individual’s behavior affected an otherwise perfect stay.

I recently stayed at this hotel and overall, the experience was excellent. The service was top-notch and most of the staff were incredibly friendly, helpful, and always had a smile on their faces – they truly made us feel welcome and well taken care of. However, I must point out a disappointing experience with one staff member, Erwin. Unfortunately, his attitude stood out in contrast to the otherwise outstanding team. When I arrived with four large suitcases in my car, I asked if I could briefly park outside the hotel just to unload my luggage. Erwin firmly refused and told me I had to park in the basement of the building across the street, which has no lift. I had to drag all four bags up a slope and across to the hotel myself. What made it worse was that when I entered the lobby clearly struggling, he saw me but made no effort to assist. Additionally, during check-in, Erwin failed to mention that items in the minibar were complimentary, which I found out later. It felt as though he was intentionally withholding that information, which left a negative impression. Aside from this, the rest of the stay was truly enjoyable. The other staff members were amazing – friendly, welcoming, and always ready to help. It’s a shame that one individual’s behavior affected an otherwise perfect stay.

10

Sheila

30. Sept. 2025

·

Aufenthalt am 1 Nacht

Great location by the train station (walkable). Good value for price. Recently updated. Restaurant in hotel. Very helpful and pleasant front desk staff. Would definitely stay again.

Great location by the train station (walkable). Good value for price. Recently updated. Restaurant in hotel. Very helpful and pleasant front desk staff. Would definitely stay again.

10

David

10. Aug. 2025

·

Aufenthalt am 2 Nächte

This is an exception property all around! Houseyn and Liu (pardon my spelling) at the front desk were so lovely and helpful with our tour to Mount Pilatus, as well as making sure our 4 year old son Adrian was happy. (He loved his toy, kids keycard, and chocolates!) At the restaurant, Alessandro was a legend and the food soooooo good! Like traveling to Spain without the train ride. Will definitely return!

This is an exception property all around! Houseyn and Liu (pardon my spelling) at the front desk were so lovely and helpful with our tour to Mount Pilatus, as well as making sure our 4 year old son Adrian was happy. (He loved his toy, kids keycard, and chocolates!) At the restaurant, Alessandro was a legend and the food soooooo good! Like traveling to Spain without the train ride. Will definitely return!

10

Anthony

28. Juni 2025

·

Aufenthalt am 2 Nächte

Excellent facility and staff. Room was spotless. Check in staff were very helpful- arranged for us to occupy room before noon! Restaurant is ok, although very long wait for food.

Excellent facility and staff. Room was spotless. Check in staff were very helpful- arranged for us to occupy room before noon! Restaurant is ok, although very long wait for food.

10

Robin

14. Juli 2024

·

Aufenthalt am 3 Nächte

I have to give a shout out to the staff, especially the reception (Elena who was so incredibly helpful) and the man with the long black wavy hair (whose name I have unfortunately forgotten). I know his family is from Turkey. They were wonderful, helpful and professional!

I have to give a shout out to the staff, especially the reception (Elena who was so incredibly helpful) and the man with the long black wavy hair (whose name I have unfortunately forgotten). I know his family is from Turkey. They were wonderful, helpful and professional!

2

Darla

22. Mai 2025

·

Aufenthalt am 4 Nächte

The front desk staff forgot to give us our 6 am wake up call. Front desk staff also gave us incorrect sight seeing information. After I complained to Expedia last time, about this, the hotel gave us an unwanted very small inexpensive box of chocolates. When I told the hotel manager that we felt they should refund us fifty per cent of one night’s stay she refused and said she could not do that. When we argued with her she took off one of our breakfast charges. We do not believe this is adequate compensation for our very poor experience. Our room overlooked many train tracks and was very loud and noisy until midnight every day. The Cascada Hotel is situated in a dirty and derelict rundown area of town. The included breakfast offerings each morning were inconsistent, as was the very unpredictable unprofessional service at the hotel breakfast restaurant. This is not a four star hotel in any way shape or form.

The front desk staff forgot to give us our 6 am wake up call. Front desk staff also gave us incorrect sight seeing information. After I complained to Expedia last time, about this, the hotel gave us an unwanted very small inexpensive box of chocolates. When I told the hotel manager that we felt they should refund us fifty per cent of one night’s stay she refused and said she could not do that. When we argued with her she took off one of our breakfast charges. We do not believe this is adequate compensation for our very poor experience. Our room overlooked many train tracks and was very loud and noisy until midnight every day. The Cascada Hotel is situated in a dirty and derelict rundown area of town. The included breakfast offerings each morning were inconsistent, as was the very unpredictable unprofessional service at the hotel breakfast restaurant. This is not a four star hotel in any way shape or form.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Die Lage ist sehr nah am Bahnhof und in fußläufiger Entfernung zur Altstadt und zu Sehenswürdigkeiten, was die Anreise erleichtert. Einige Gäste bemängelten die Lage am Gleis oder empfanden die Geräusche/Atmosphäre als störend.

Ähnliche Gästebewertungen

10

Ingela

19. Okt. 2025

·

Aufenthalt am 1 Nacht

Väldigt trevligt hotell nära stationen.

Väldigt trevligt hotell nära stationen.

10

Ashish

15. Sept. 2024

·

Aufenthalt am 2 Nächte

Walking distance from the train station and old town, chapel bridge

Walking distance from the train station and old town, chapel bridge

6

Kathryn

20. Juni 2024

·

Aufenthalt am 1 Nacht

Noisy from street noise. But nice. Good restaurant. Friendly staff.

Noisy from street noise. But nice. Good restaurant. Friendly staff.

8

Donna

31. Aug. 2025

·

Aufenthalt am 4 Nächte

Nice surprise close to the train station and lake

Nice surprise close to the train station and lake

10

René

10. Dez. 2025

·

Aufenthalt am 1 Nacht

Hübsches Zimmer mit schöner Atmosphäre, Parkplätze im Innenhof. 5 Gehminuten vom Bahnhof und KKL entfernt

Hübsches Zimmer mit schöner Atmosphäre, Parkplätze im Innenhof. 5 Gehminuten vom Bahnhof und KKL entfernt

10

ALEJANDRO

9. Juni 2025

·

Aufenthalt am 2 Nächte

Fantastic little hotel next to the train station and all the main attractions in Lucerne.

Fantastic little hotel next to the train station and all the main attractions in Lucerne.

10

Ryan

11. Jan. 2026

·

Aufenthalt am 2 Nächte

Modern room, great location

Modern room, great location

10

Myurathy

17. Aug. 2025

·

Aufenthalt am 1 Nacht

Close to luzern train station. Walking distance. Very convenient.

Close to luzern train station. Walking distance. Very convenient.

2

Darla

22. Mai 2025

·

Aufenthalt am 4 Nächte

The front desk staff forgot to give us our 6 am wake up call. Front desk staff also gave us incorrect sight seeing information. After I complained to Expedia last time, about this, the hotel gave us an unwanted very small inexpensive box of chocolates. When I told the hotel manager that we felt they should refund us fifty per cent of one night’s stay she refused and said she could not do that. When we argued with her she took off one of our breakfast charges. We do not believe this is adequate compensation for our very poor experience. Our room overlooked many train tracks and was very loud and noisy until midnight every day. The Cascada Hotel is situated in a dirty and derelict rundown area of town. The included breakfast offerings each morning were inconsistent, as was the very unpredictable unprofessional service at the hotel breakfast restaurant. This is not a four star hotel in any way shape or form.

The front desk staff forgot to give us our 6 am wake up call. Front desk staff also gave us incorrect sight seeing information. After I complained to Expedia last time, about this, the hotel gave us an unwanted very small inexpensive box of chocolates. When I told the hotel manager that we felt they should refund us fifty per cent of one night’s stay she refused and said she could not do that. When we argued with her she took off one of our breakfast charges. We do not believe this is adequate compensation for our very poor experience. Our room overlooked many train tracks and was very loud and noisy until midnight every day. The Cascada Hotel is situated in a dirty and derelict rundown area of town. The included breakfast offerings each morning were inconsistent, as was the very unpredictable unprofessional service at the hotel breakfast restaurant. This is not a four star hotel in any way shape or form.

10

Irfan

16. Juli 2025

·

Aufenthalt am 4 Nächte

Great location, staff, conveniently located 5 min walking distance from station

Great location, staff, conveniently located 5 min walking distance from station

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Das Frühstück wird für seine Qualität und Auswahl breit gelobt, und viele empfehlen das hoteleigene Restaurant Bolero. Eine Minderheit fand das Restaurant durchschnittlich oder teuer oder hatte mit langsamen Service zu kämpfen.

Ähnliche Gästebewertungen

10

??

1. Aug. 2025

·

Aufenthalt am 2 Nächte

기차역에서 가깝고 직원들도 아주 친절했습니다. 특히 조식은 이번여행중에 가장 좋았습니다.

기차역에서 가깝고 직원들도 아주 친절했습니다. 특히 조식은 이번여행중에 가장 좋았습니다.

10

IGNAZIO

29. Dez. 2024

·

Aufenthalt am 1 Nacht

Hotel had a great location, 5 min walk from main train station, also had a paid parking 22chf per night, rooms were clean, and had coffee, tea, and a mini bar with water and sodas all Included in the price of the room, but the star of the show was for sure the Bolero restaurant, inside the hotel! Fantastic Spanish food! We had dinner there, and I’m dying ti go back to try their Paella… I rarely take time to write a review, but this deserves to be said: the service was excellent, all dishes we tried were amazing! Breakfast was also really good!

Hotel had a great location, 5 min walk from main train station, also had a paid parking 22chf per night, rooms were clean, and had coffee, tea, and a mini bar with water and sodas all Included in the price of the room, but the star of the show was for sure the Bolero restaurant, inside the hotel! Fantastic Spanish food! We had dinner there, and I’m dying ti go back to try their Paella… I rarely take time to write a review, but this deserves to be said: the service was excellent, all dishes we tried were amazing! Breakfast was also really good!

10

Michael

9. Okt. 2025

·

Aufenthalt am 4 Nächte

Clean, convenient location, friendly staff, nice breakfast

Clean, convenient location, friendly staff, nice breakfast

10

Donna

25. Sept. 2023

·

Aufenthalt am 2 Nächte

Wasn’t a fan of the restaurant, everything else was great.

Wasn’t a fan of the restaurant, everything else was great.

10

Victor

13. Juli 2025

·

Aufenthalt am 3 Nächte

We enjoyed our stay very much. Everyone was so helpful and there was an entrance to the station/ platforms only few minutes away from the hotel. Our room had a view of Mt. Pilatus and had everything we needed except a kettle to boil water. We also felt that the room was a little bit smaller than we expected. Otherwise, we really liked the convenient location and great breakfast and the spanish dinner at their restaurant.

We enjoyed our stay very much. Everyone was so helpful and there was an entrance to the station/ platforms only few minutes away from the hotel. Our room had a view of Mt. Pilatus and had everything we needed except a kettle to boil water. We also felt that the room was a little bit smaller than we expected. Otherwise, we really liked the convenient location and great breakfast and the spanish dinner at their restaurant.

10

Yu Kwok,

3. Okt. 2023

·

Aufenthalt am 2 Nächte

The staff are helpful. Room was clean and spacious. Included breakfast was excellent. Dishes in the Spanish restaurant was delicious.

The staff are helpful. Room was clean and spacious. Included breakfast was excellent. Dishes in the Spanish restaurant was delicious.

6

Diljinder

4. Jan. 2025

·

The hotel was clean and tidy. The reception staff were very helpful and friendly. Unfortunately the hotel does not have any guest bar or lounge where residents can spend time or enjoy drinks etc. The breakfast was not acceptable. Food was bought out in very small quantities and infrequently that you had to wait too long to get anything. Hot breakfast items had to be ordered and again too long time was taken to bring them out and the quantities on the plate were sparce .

The hotel was clean and tidy. The reception staff were very helpful and friendly. Unfortunately the hotel does not have any guest bar or lounge where residents can spend time or enjoy drinks etc. The breakfast was not acceptable. Food was bought out in very small quantities and infrequently that you had to wait too long to get anything. Hot breakfast items had to be ordered and again too long time was taken to bring them out and the quantities on the plate were sparce .

6

Dravasp Vistasp

21. Aug. 2023

·

Aufenthalt am 8 Nächte

Reception staff were very friendly. The hotel was not good value for money. The dinner in the hotel was criminally expensive at almost £100 for two people.

Reception staff were very friendly. The hotel was not good value for money. The dinner in the hotel was criminally expensive at almost £100 for two people.

10

David

10. Aug. 2025

·

Aufenthalt am 2 Nächte

This is an exception property all around! Houseyn and Liu (pardon my spelling) at the front desk were so lovely and helpful with our tour to Mount Pilatus, as well as making sure our 4 year old son Adrian was happy. (He loved his toy, kids keycard, and chocolates!) At the restaurant, Alessandro was a legend and the food soooooo good! Like traveling to Spain without the train ride. Will definitely return!

This is an exception property all around! Houseyn and Liu (pardon my spelling) at the front desk were so lovely and helpful with our tour to Mount Pilatus, as well as making sure our 4 year old son Adrian was happy. (He loved his toy, kids keycard, and chocolates!) At the restaurant, Alessandro was a legend and the food soooooo good! Like traveling to Spain without the train ride. Will definitely return!

10

Andrei

9. Sept. 2024

·

Aufenthalt am 3 Nächte

Pleasant stay for a few nights. The restaurant was superb.

Pleasant stay for a few nights. The restaurant was superb.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

10

Roger

17. Apr. 2026

·

Aufenthalt am 1 Nacht

Sehr gutes und umfangreiches Frühstück

Sehr gutes und umfangreiches Frühstück

10

Stefan

13. Apr. 2026

·

Aufenthalt am 1 Nacht

Das Bolero ist super zum Essen

Das Bolero ist super zum Essen

10

René

10. Dez. 2025

·

Aufenthalt am 1 Nacht

Hübsches Zimmer mit schöner Atmosphäre, Parkplätze im Innenhof. 5 Gehminuten vom Bahnhof und KKL entfernt

Hübsches Zimmer mit schöner Atmosphäre, Parkplätze im Innenhof. 5 Gehminuten vom Bahnhof und KKL entfernt

10

Kai

8. Juni 2025

·

Aufenthalt am 2 Nächte

Einen kurzen Fußweg vom Bahnhof entfernt mit weiteren Busverbindungen in unmittelbarer Nähe. Einkaufsmöglichkeiten und Restaurants zur Genüge vorhanden. Check-In verlief problemlos, Zimmer stand sogar vor eigentlichen Check-In zur Verfügung, ansonsten wird Gepäck auf Wunsch aufbewahrt. Frühstücksbuffet ist ausgiebig und gut, auf Unverträglichkeiten- und Allergien wird nach vorheriger Absprache reagiert. Personal stets freundlich und zuvorkommend. Zimmer sind angemessen groß, bieten guten Komfort und sind ruhig. Fenster lassen sich zum Lüften öffnen.

Einen kurzen Fußweg vom Bahnhof entfernt mit weiteren Busverbindungen in unmittelbarer Nähe. Einkaufsmöglichkeiten und Restaurants zur Genüge vorhanden. Check-In verlief problemlos, Zimmer stand sogar vor eigentlichen Check-In zur Verfügung, ansonsten wird Gepäck auf Wunsch aufbewahrt. Frühstücksbuffet ist ausgiebig und gut, auf Unverträglichkeiten- und Allergien wird nach vorheriger Absprache reagiert. Personal stets freundlich und zuvorkommend. Zimmer sind angemessen groß, bieten guten Komfort und sind ruhig. Fenster lassen sich zum Lüften öffnen.

10

Alexander

6. Apr. 2025

·

Aufenthalt am 1 Nacht

Tollea Hotel, ausgezeichnetes und frisch zubereitetes Frühstück.

Tollea Hotel, ausgezeichnetes und frisch zubereitetes Frühstück.

Richtlinien der Unterkunft

Check-in-Anleitungen

Alles, was Sie wissen müssen, um problemlos einchecken zu können.

Check-in

Check-out

Von 15:00 bis 05:30

Vor 12:00

Gut zu wissen

Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.

Optionale Extras

Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.

Haben Sie eine Frage?

Sofortige KI-Antworten basieren auf den Informationen des Hotels.

Preise für kommende Reisedaten

September 2026

Oktober 2026

Günstiger

Teurer

Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.

Preise in USD für 2 Gäste, täglich aktualisiert.

Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Die zur Buchung verwendete Kreditkarte muss vom Karteninhaber beim Check-in zusammen mit einem passenden Lichtbildausweis vorgelegt werden. Ausnahmen sind nur nach vorheriger Absprache mit der Unterkunft möglich. Wenn du Fragen hast, wende dich bitte an die Unterkunft. Die Kontaktdaten findest du auf der Buchungsbestätigung. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.

Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.

Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Diese Unterkunft akzeptiert Kreditkarten, Debitkarten und Bargeld.
Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher, einem Rauchmelder, einem Erste-Hilfe-Kasten und Fenstergittern ausgestattet
Bitte beachte, dass kulturelle Normen und Gastrichtlinien je nach Land und Unterkunft unterschiedlich sein können. Die aufgeführten Richtlinien wurden von der Unterkunft zur Verfügung gestellt.

Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
Kontaktloser Check-out ist verfügbar.

Aufpreis für das Frühstücksbuffet: ca. 29 CHF für Erwachsene und ca. 14.50 CHF für Kinder
Parken ohne Parkservice: 22.00 CHF pro Nacht
Gebühr für Haustiere: 15 CHF pro Haustier, pro Nacht
Assistenztiere sind von den Gebühren ausgenommen
Früher Check-in gegen Gebühr möglich (je nach Verfügbarkeit)
Später Check-out gegen Gebühr möglich (je nach Verfügbarkeit)

Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.