Grand Hotel Europe
US$ 413
/noite
Média para setembro
Preços para Grand Hotel Europe
Selecione datas para ver preços e disponibilidade
US$ 413
/noite
Média para setembro
Preços médios mensais
Em Grand Hotel Europe, o preço por noite é, em média, US$ 244 no mês mais barato (janeiro) e US$ 467 no mês mais caro (junho), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 244 |
| fevereiro | US$ 247 |
| março | US$ 260 |
| abril | US$ 350 |
| maio | US$ 458 |
| junho | US$ 467 |
| julho | US$ 412 |
| agosto | US$ 443 |
| setembro | US$ 413 |
| outubro | US$ 329 |
| novembro | US$ 268 |
| dezembro | US$ 252 |
J
F
M
A
M
J
J
A
set. · US$ 413
S
O
N
D
Mais caro: junho (aprox. US$ 467)
Mais barato: janeiro (aprox. US$ 244)
Sobre este alojamento
Contemple fantásticas vistas a partir da açoteia e do jardim ou tire partido das várias comodidades e serviços ao seu dispor, incluindo Wi-fi grátis.
Comodidades
Contemple fantásticas vistas a partir da açoteia e do jardim ou tire partido das várias comodidades e serviços ao seu dispor, incluindo Wi-fi grátis.
Comodidades para negócios
As principais comodidades incluem computadores, uma receção aberta 24 horas e assistência multilingue. Há estacionamento no local.
Restaurante
Para recarregar baterias, dirija-se ao restaurante dGrand Hotel Europe. Termine o dia com uma bebida refrescante no bar/lounge. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido diariamente entre as 6:30 e as 10:00.
Quartos
Sinta-se em casa num dos 177 quartos com um televisor de ecrã plano. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho privativas dispõem de uma banheira ou um polibã, secadores de cabelo e escovas e pasta de dentes. As comodidades incluem ainda telefone, além de cofres e de cafeteiras/bules.
Localização
Com uma estadia Grand Hotel Europe em Lucerna, ficará no passeio marítimo, a 5 minutos de carro de Ponte da Capela e de Passeio Ribeirinho. Este hotel está a 0,6 km (0,4 mi) de Grand Casino de Lucerna e a 0,9 km (0,6 mi) de Hofkirche.
O que há nas proximidades
Passeio Ribeirinho(0.1 milhas)
Grand Casino de Lucerna(0.4 milhas)
Hofkirche(0.6 milhas)
Museu dos Transportes Suíços(0.6 milhas)
Hertensteinstrasse(0.7 milhas)
Casa Suíça Antiga(0.7 milhas)
Loewenplatz(0.7 milhas)
Bourbaki Panorama(0.7 milhas)
Gletschergarten(0.8 milhas)
Monumento do Leão (Löwendenkmal)(0.8 milhas)
Museu Gletschergarten(0.9 milhas)
Labirinto de Espelhos(0.9 milhas)
Igreja Saint Peters(0.9 milhas)
Caminho de Santiago(1 milhas)
Colecção Rosengart(1 milhas)
O aeroporto principal mais próximo é o de Aeroporto de Zurique (ZRH)(42.2 milhas)
Estacionamento
Restaurante
Quartos de não fumadores
Centro de negócios
Balcão de turismo
Instalações para banquetes
Localização
Haldenstrasse 59, Lucerna, Suíça
Passeio Ribeirinho (0.1 milhas)
Grand Casino de Lucerna (0.4 milhas)
Hofkirche (0.6 milhas)
Museu dos Transportes Suíços (0.6 milhas)
Hertensteinstrasse (0.7 milhas)
Casa Suíça Antiga (0.7 milhas)
Opções de quartos
5
Quarto Duplo Superior, 1 quarto
Detalhes do quarto
2 Camas Individuais
Dormidas 2
213 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
5
Quarto Duplo Standard, 1 quarto
Detalhes do quarto
2 Camas Individuais
Dormidas 2
Ar condicionadoAquecimentoWi-Fi (gratuito)
5
Quarto Duplo Panorâmico, 1 quarto
Detalhes do quarto
2 Camas Individuais
Dormidas 2
Ar condicionadoAquecimentoWi-Fi (gratuito)
5
Quarto Duplo Standard para 1 Pessoa, 1 quarto
Detalhes do quarto
2 Camas Individuais
Ar condicionadoAquecimentoWi-Fi (gratuito)
5
Quarto Duplo Panorâmico para 1 Pessoa, 1 quarto
Detalhes do quarto
2 Camas Individuais
Ar condicionadoAquecimentoWi-Fi (gratuito)
7
Junior Suite
Detalhes do quarto
1 Cama De Casal
Dormidas 2
Ar condicionadoAquecimentoWi-Fi (gratuito)
5
Standard Triple Room, 1 Bedroom
Detalhes do quarto
2 Camas Individuais
e 1 Sofá-Cama
Dormidas 3
Ar condicionadoAquecimentoWi-Fi (gratuito)
5
Quarto Quádruplo Standard, 1 quarto
Detalhes do quarto
2 Camas Individuais
e 1 Sofá-Cama
Dormidas 2
Ar condicionadoAquecimentoWi-Fi (gratuito)
Avaliações dos hóspedes sobre Grand Hotel Europe
8
Muito Bom
Com base em 395 avaliações verificadas
Quem se hospeda aqui?
Negócios
16%
Casal
37%
Família
23%
Grupos
16%
Individual
5%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Grand Hotel Europe, os viajantes elogiam a localização cênica à beira do lago, com um ponto de ônibus conveniente e passes para Lucerna, a equipe geralmente simpática, os quartos espaçosos e renovados, e um café da manhã que muitos apreciam, embora as opiniões sobre variedade e café divirjam.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Grand Hotel Europe, os viajantes elogiam a localização cênica à beira do lago, com um ponto de ônibus conveniente e passes para Lucerna, a equipe geralmente simpática, os quartos espaçosos e renovados, e um café da manhã que muitos apreciam, embora as opiniões sobre variedade e café divirjam.
A reclamação mais comum é o ar condicionado fraco ou inexistente, com alguns quartos dependendo de ventiladores ou unidades portáteis em climas quentes. Partes do edifício histórico parecem desatualizadas, apesar das reformas em andamento, e os hóspedes notam acesso inconveniente às malas através de degraus e ocasionais problemas com o estacionamento. O hotel fica ligeiramente fora do centro movimentado e é popular entre grupos de turismo, com fácil acesso ao centro da cidade. Espere uma estadia confortável com algumas desvantagens no calor do verão.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Propriedade histórica com bar e restaurante no local; partes estão em reforma. Estacionamento está disponível, mas pode ser complicado ou compartilhado, e a entrada tem degraus sem rampa, dificultando o manuseio de malas.
Avaliações dos hóspedes relacionadas
10
Peter
18 de out. de 2025
·
A estadia foi de 5 noites
Overall this hotel was decent and I would stay again. 1. The air conditioning is quite weak, somehow I don't think the conditioner is sized correctly for the room's cubic area as it took ages for it to change the temperature - with the windows closed, and radiator off. The hotel is evidently well-insulated but getting rid of excess heat is an issue. 2. Car parking - specific numbered spaces are allocated but multiple times cars were parked in different spaces, including the one assigned to me - just a free for all. There's no real need to allocate a specific space though as long as the hotel doesn't over-provision, which I don't think they would. 3. Breakfast - the selection was diverse but some staff members are much better than others at helping - there's a clear gap in the training levels with some who are really good and some not so great. The hotel caters mainly to tour groups and I think there were maybe half a dozen non-group customers staying at any one time.
Overall this hotel was decent and I would stay again. 1. The air conditioning is quite weak, somehow I don't think the conditioner is sized correctly for the room's cubic area as it took ages for it to change the temperature - with the windows closed, and radiator off. The hotel is evidently well-insulated but getting rid of excess heat is an issue. 2. Car parking - specific numbered spaces are allocated but multiple times cars were parked in different spaces, including the one assigned to me - just a free for all. There's no real need to allocate a specific space though as long as the hotel doesn't over-provision, which I don't think they would. 3. Breakfast - the selection was diverse but some staff members are much better than others at helping - there's a clear gap in the training levels with some who are really good and some not so great. The hotel caters mainly to tour groups and I think there were maybe half a dozen non-group customers staying at any one time.
8
Bhavin
15 de set. de 2024
·
A estadia foi de 2 noites
The Hotel was very good and clean. Breakfast was very nice. Shared parking with the apartment complex was a bit difficult but workable.
The Hotel was very good and clean. Breakfast was very nice. Shared parking with the apartment complex was a bit difficult but workable.
8
Eric
11 de jun. de 2025
·
A estadia foi de 2 noites
Overall is good but accessibility with luggages is a challenge.
Overall is good but accessibility with luggages is a challenge.
10
Narmin
21 de set. de 2024
·
A estadia foi de 1 noite
I read both the good and bad reviews before reserving to be honest I had my doubts before the actual arrival. For context, I’ve travelled quite a bit, stayed in some of the best hotels and generally I’m a picky person. Let me tell you that this is one of the best hotels I’ve ever stayed in. What a cute soulful place!! Check in was a breeze, they let me do so early even. The room was spacious, neat, the bathroom was impeccably clean (and white so u can actually see how clean it is). no bugs in the room (I checked). But obviously if you sleep w the windows open you’ll invite the nocturnal fauna in your room. They have portable air conditioners in the room to compensate, though I agree that window screens would do wonders in this case. The lake views are of course unmatched. The restaurant was very reasonably priced, food was delicious and hearty. Some reviews commented on lack of luggage ramp and I only had a backpack but how can one complain about this given the historic beauty of this building? It’s only a few steps up & the property sent me a message ahead of time offering to help with luggage at arrival. That is 5 star service to me. One thing I regret is that I didn't get a chance to see the inside of the building much to feel the history bc I was with my niece and for just one night we had very little time in the hotel. I will make sure to see it one day to try to imagine the splendor of this place in its day. Overall, a 5 star stay in a beautiful town.
I read both the good and bad reviews before reserving to be honest I had my doubts before the actual arrival. For context, I’ve travelled quite a bit, stayed in some of the best hotels and generally I’m a picky person. Let me tell you that this is one of the best hotels I’ve ever stayed in. What a cute soulful place!! Check in was a breeze, they let me do so early even. The room was spacious, neat, the bathroom was impeccably clean (and white so u can actually see how clean it is). no bugs in the room (I checked). But obviously if you sleep w the windows open you’ll invite the nocturnal fauna in your room. They have portable air conditioners in the room to compensate, though I agree that window screens would do wonders in this case. The lake views are of course unmatched. The restaurant was very reasonably priced, food was delicious and hearty. Some reviews commented on lack of luggage ramp and I only had a backpack but how can one complain about this given the historic beauty of this building? It’s only a few steps up & the property sent me a message ahead of time offering to help with luggage at arrival. That is 5 star service to me. One thing I regret is that I didn't get a chance to see the inside of the building much to feel the history bc I was with my niece and for just one night we had very little time in the hotel. I will make sure to see it one day to try to imagine the splendor of this place in its day. Overall, a 5 star stay in a beautiful town.
10
Nader
25 de mai. de 2025
·
A estadia foi de 1 noite
The pictures posted on the listing do not do it justice. The property is very pretty. The front desk staff is very helpful. One of the managers, Conrad, helped me with parking the car and to solve an issue with the rental car. The rooms are spacious, newly renovated with updated amenities. There is a great view of the lake from the room balcony The bed was very comfortable. The bathroom was very modern. Lots of outlets to charge. A bonus was an included breakfast that was delicious with a lot of variety. I highly recommend this hotel.
The pictures posted on the listing do not do it justice. The property is very pretty. The front desk staff is very helpful. One of the managers, Conrad, helped me with parking the car and to solve an issue with the rental car. The rooms are spacious, newly renovated with updated amenities. There is a great view of the lake from the room balcony The bed was very comfortable. The bathroom was very modern. Lots of outlets to charge. A bonus was an included breakfast that was delicious with a lot of variety. I highly recommend this hotel.
8
William
29 de jun. de 2025
·
A estadia foi de 3 noites
Large room, quiet, nice view of Lake Lucern. Initially our keys did not work. Breakfast was modest and we were required to sit in certain areas in the back. Free bus pass was well used. Easy access to city center and the train station.
Large room, quiet, nice view of Lake Lucern. Initially our keys did not work. Breakfast was modest and we were required to sit in certain areas in the back. Free bus pass was well used. Easy access to city center and the train station.
8
john
6 de mar. de 2025
·
A estadia foi de 2 noites
Property is being fully renovated so only a portion of the rooms are available. Our room was very nice, remodeled, and great design. Restaurant was ok with very limited menu. Breakfast is excellent. Staff very nice and helpful.
Property is being fully renovated so only a portion of the rooms are available. Our room was very nice, remodeled, and great design. Restaurant was ok with very limited menu. Breakfast is excellent. Staff very nice and helpful.
8
Jack
17 de jun. de 2025
·
A estadia foi de 2 noites
Luggages
Luggages
10
Richard
25 de mai. de 2025
·
A estadia foi de 3 noites
We had a great stay at this hotel, especially the bar staff was wonderful. The food was also very good, we enjoyed sitting on the front porch relaxing, enjoying a drink and dinner. Beautiful area, walking distance to the esplanade is a just across the street. This hotel is just out of the busy tourist area which we loved. There is more of a walk to the old town area but worth it because it is just beautiful. The hotel did provide bus/tram passes for all of us however we did not use them. They also arranged for our taxi to the train station. The hotel is obviously older but the rooms have been updated and are very clean.
We had a great stay at this hotel, especially the bar staff was wonderful. The food was also very good, we enjoyed sitting on the front porch relaxing, enjoying a drink and dinner. Beautiful area, walking distance to the esplanade is a just across the street. This hotel is just out of the busy tourist area which we loved. There is more of a walk to the old town area but worth it because it is just beautiful. The hotel did provide bus/tram passes for all of us however we did not use them. They also arranged for our taxi to the train station. The hotel is obviously older but the rooms have been updated and are very clean.
8
Allison
14 de jun. de 2025
·
A estadia foi de 2 noites
Overall it is good. Nice modern renovated room. Clean. Old hotel and main hallway and stairs are quite aged. Creaks. Breakfast was so so. Not convenient to carry luggage up to check-in as there were no ramp to help, just steps.
Overall it is good. Nice modern renovated room. Clean. Old hotel and main hallway and stairs are quite aged. Creaks. Breakfast was so so. Not convenient to carry luggage up to check-in as there were no ramp to help, just steps.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Os quartos e as áreas comuns são geralmente limpos, com várias avaliações elogiando espaços impecáveis. Alguns hóspedes relataram problemas, como roupa de cama manchada, chão molhado ou limpeza mínima durante a estadia.
Avaliações dos hóspedes relacionadas
10
Bing
31 de ago. de 2025
·
A estadia foi de 2 noites
Great location, beautiful hotel. Room was clean and spacious with a window and a balcony.
Great location, beautiful hotel. Room was clean and spacious with a window and a balcony.
10
Tasnim
11 de ago. de 2025
·
A estadia foi de 2 noites
Our first room had a very wet floor and only room for one of the children so we called the service desk and they rectified the situation in minutes. They moved us into a beautiful room and helped us get settled in. The staff at the front desk also helped us plan our stay there. The staff in the kitchen was wonderful. We had bought a meal that needed to be reheated and they graciously did it for us. Our breakfast was great for all of the days as well. The bus stop is right outside of the door and minutes away from the town. We loved it and would stay here again.
Our first room had a very wet floor and only room for one of the children so we called the service desk and they rectified the situation in minutes. They moved us into a beautiful room and helped us get settled in. The staff at the front desk also helped us plan our stay there. The staff in the kitchen was wonderful. We had bought a meal that needed to be reheated and they graciously did it for us. Our breakfast was great for all of the days as well. The bus stop is right outside of the door and minutes away from the town. We loved it and would stay here again.
10
Dong Chul
17 de ago. de 2025
·
A estadia foi de 1 noite
Clean
Clean
10
Narmin
21 de set. de 2024
·
A estadia foi de 1 noite
I read both the good and bad reviews before reserving to be honest I had my doubts before the actual arrival. For context, I’ve travelled quite a bit, stayed in some of the best hotels and generally I’m a picky person. Let me tell you that this is one of the best hotels I’ve ever stayed in. What a cute soulful place!! Check in was a breeze, they let me do so early even. The room was spacious, neat, the bathroom was impeccably clean (and white so u can actually see how clean it is). no bugs in the room (I checked). But obviously if you sleep w the windows open you’ll invite the nocturnal fauna in your room. They have portable air conditioners in the room to compensate, though I agree that window screens would do wonders in this case. The lake views are of course unmatched. The restaurant was very reasonably priced, food was delicious and hearty. Some reviews commented on lack of luggage ramp and I only had a backpack but how can one complain about this given the historic beauty of this building? It’s only a few steps up & the property sent me a message ahead of time offering to help with luggage at arrival. That is 5 star service to me. One thing I regret is that I didn't get a chance to see the inside of the building much to feel the history bc I was with my niece and for just one night we had very little time in the hotel. I will make sure to see it one day to try to imagine the splendor of this place in its day. Overall, a 5 star stay in a beautiful town.
I read both the good and bad reviews before reserving to be honest I had my doubts before the actual arrival. For context, I’ve travelled quite a bit, stayed in some of the best hotels and generally I’m a picky person. Let me tell you that this is one of the best hotels I’ve ever stayed in. What a cute soulful place!! Check in was a breeze, they let me do so early even. The room was spacious, neat, the bathroom was impeccably clean (and white so u can actually see how clean it is). no bugs in the room (I checked). But obviously if you sleep w the windows open you’ll invite the nocturnal fauna in your room. They have portable air conditioners in the room to compensate, though I agree that window screens would do wonders in this case. The lake views are of course unmatched. The restaurant was very reasonably priced, food was delicious and hearty. Some reviews commented on lack of luggage ramp and I only had a backpack but how can one complain about this given the historic beauty of this building? It’s only a few steps up & the property sent me a message ahead of time offering to help with luggage at arrival. That is 5 star service to me. One thing I regret is that I didn't get a chance to see the inside of the building much to feel the history bc I was with my niece and for just one night we had very little time in the hotel. I will make sure to see it one day to try to imagine the splendor of this place in its day. Overall, a 5 star stay in a beautiful town.
10
Anna
16 de out. de 2025
·
A estadia foi de 3 noites
Highly recommend this Hotel. We got upgraded (a lovely surprise) to a room with view over Lake Lucerne, beautiful. The room was spacious and very clean. The staff were always friendly, very helpful. A bus stop outside the hotel was perfect to get into Lucerne but walking along the lake on the pathway to Lucerne was preferred, easy, safe, entertaining and just stunning. The common areas of the hotel were inviting and very comfortable. Breakfast had enough variety to please everyone, delicious. Thanks for our perfect stay.
Highly recommend this Hotel. We got upgraded (a lovely surprise) to a room with view over Lake Lucerne, beautiful. The room was spacious and very clean. The staff were always friendly, very helpful. A bus stop outside the hotel was perfect to get into Lucerne but walking along the lake on the pathway to Lucerne was preferred, easy, safe, entertaining and just stunning. The common areas of the hotel were inviting and very comfortable. Breakfast had enough variety to please everyone, delicious. Thanks for our perfect stay.
4
Mercedes
3 de jun. de 2024
·
A estadia foi de 1 noite
We checked in on a rainy day and when we opened the bed there was a big brown stain with a hair by it. Looks like they did not change the sheets. Room is very dated. The price you pay if for the location and not for your stay.
We checked in on a rainy day and when we opened the bed there was a big brown stain with a hair by it. Looks like they did not change the sheets. Room is very dated. The price you pay if for the location and not for your stay.
8
PAWAN
3 de set. de 2023
·
A estadia foi de 1 noite
Great stay, great staff, clean, convenient and extremely kind. We checked out at 4am for a train to the airport and they packed individual boxes breakfasts for our family.
Great stay, great staff, clean, convenient and extremely kind. We checked out at 4am for a train to the airport and they packed individual boxes breakfasts for our family.
10
Ronnie
22 de set. de 2025
·
A estadia foi de 3 noites
Love love this hotel. It was very clean and staff are super friendly. I’m definitely staying here again and will recommend everyone to check this place out. We took advantage of the bus right in front of the hotel. You can cross the street and be at the most peaceful part of Lake Luzern. I enjoyed my walk and dipping my feet in the lake. I can’t wait to go back! Oh and the breakfast was heavenly.
Love love this hotel. It was very clean and staff are super friendly. I’m definitely staying here again and will recommend everyone to check this place out. We took advantage of the bus right in front of the hotel. You can cross the street and be at the most peaceful part of Lake Luzern. I enjoyed my walk and dipping my feet in the lake. I can’t wait to go back! Oh and the breakfast was heavenly.
8
Allison
14 de jun. de 2025
·
A estadia foi de 2 noites
Overall it is good. Nice modern renovated room. Clean. Old hotel and main hallway and stairs are quite aged. Creaks. Breakfast was so so. Not convenient to carry luggage up to check-in as there were no ramp to help, just steps.
Overall it is good. Nice modern renovated room. Clean. Old hotel and main hallway and stairs are quite aged. Creaks. Breakfast was so so. Not convenient to carry luggage up to check-in as there were no ramp to help, just steps.
8
Aaron
5 de set. de 2025
·
A estadia foi de 5 noites
Hotel is in the nice and quiet area of Haldenstrasse. Its about 10 min drive to the train station. Ensure that you got everything in the "downtown area" like shopping, food and etc. Considering this is in Luzern everything is closed almost after 9:00 pm except maybe some kebab and pizza place or Mcdonalds and Burger King. We got the lakeview front room. However the view is not full due to some treees and building in front. I dont recommend if you want the view but worth if you want the extra room size. For the amenities, towels are replaced and beds are made. I dont believe the room is cleaned except for taking out trash. There were 2 still and 2 sparking water on 1st day that were not replaced. Also included is free breakfast. It's a standard western breakfast buffet. Its a great positive since most food in the city are expensive. Theres also a free luzern city card that allows free bus and boat ride for your duration of stay.
Hotel is in the nice and quiet area of Haldenstrasse. Its about 10 min drive to the train station. Ensure that you got everything in the "downtown area" like shopping, food and etc. Considering this is in Luzern everything is closed almost after 9:00 pm except maybe some kebab and pizza place or Mcdonalds and Burger King. We got the lakeview front room. However the view is not full due to some treees and building in front. I dont recommend if you want the view but worth if you want the extra room size. For the amenities, towels are replaced and beds are made. I dont believe the room is cleaned except for taking out trash. There were 2 still and 2 sparking water on 1st day that were not replaced. Also included is free breakfast. It's a standard western breakfast buffet. Its a great positive since most food in the city are expensive. Theres also a free luzern city card that allows free bus and boat ride for your duration of stay.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são geralmente espaçosos e confortáveis, muitos recentemente renovados, com varandas e vista para o lago ou para as montanhas em alguns casos. No entanto, vários hóspedes relatam ar condicionado fraco ou inexistente e peculiaridades ocasionais, como tetos de chuveiro baixos ou ruído perto dos elevadores.
Avaliações dos hóspedes relacionadas
10
Bing
31 de ago. de 2025
·
A estadia foi de 2 noites
Great location, beautiful hotel. Room was clean and spacious with a window and a balcony.
Great location, beautiful hotel. Room was clean and spacious with a window and a balcony.
10
Peter
18 de out. de 2025
·
A estadia foi de 5 noites
Overall this hotel was decent and I would stay again. 1. The air conditioning is quite weak, somehow I don't think the conditioner is sized correctly for the room's cubic area as it took ages for it to change the temperature - with the windows closed, and radiator off. The hotel is evidently well-insulated but getting rid of excess heat is an issue. 2. Car parking - specific numbered spaces are allocated but multiple times cars were parked in different spaces, including the one assigned to me - just a free for all. There's no real need to allocate a specific space though as long as the hotel doesn't over-provision, which I don't think they would. 3. Breakfast - the selection was diverse but some staff members are much better than others at helping - there's a clear gap in the training levels with some who are really good and some not so great. The hotel caters mainly to tour groups and I think there were maybe half a dozen non-group customers staying at any one time.
Overall this hotel was decent and I would stay again. 1. The air conditioning is quite weak, somehow I don't think the conditioner is sized correctly for the room's cubic area as it took ages for it to change the temperature - with the windows closed, and radiator off. The hotel is evidently well-insulated but getting rid of excess heat is an issue. 2. Car parking - specific numbered spaces are allocated but multiple times cars were parked in different spaces, including the one assigned to me - just a free for all. There's no real need to allocate a specific space though as long as the hotel doesn't over-provision, which I don't think they would. 3. Breakfast - the selection was diverse but some staff members are much better than others at helping - there's a clear gap in the training levels with some who are really good and some not so great. The hotel caters mainly to tour groups and I think there were maybe half a dozen non-group customers staying at any one time.
10
Nina
3 de out. de 2025
·
A estadia foi de 1 noite
Walkable but convenient to the bus stop and the hotel provides a bus pass! Great Mountain View’s along with lovely landscaping. Breakfast buffet nice but not varied so by day 4 we were bored of choices. Had to have a fan brought to room as AC was inadequate except in the hallway which was really cold. Would definitely stay here again though!!!
Walkable but convenient to the bus stop and the hotel provides a bus pass! Great Mountain View’s along with lovely landscaping. Breakfast buffet nice but not varied so by day 4 we were bored of choices. Had to have a fan brought to room as AC was inadequate except in the hallway which was really cold. Would definitely stay here again though!!!
10
Marion
24 de mai. de 2025
·
A estadia foi de 3 noites
Ask for room facing lake. Comfortable, clean, spacious room.
Ask for room facing lake. Comfortable, clean, spacious room.
4
Pankaj
5 de jul. de 2024
·
A estadia foi de 4 noites
No Air conditioner. Very hot here in July It was in my filter when I booked my hotel initially As must have AC. It was listed as AC providing hotel but not available at the property. Very disappointing!!
No Air conditioner. Very hot here in July It was in my filter when I booked my hotel initially As must have AC. It was listed as AC providing hotel but not available at the property. Very disappointing!!
2
jean-baptiste
4 de ago. de 2025
·
A estadia foi de 1 noite
Chambre à côté de l’ascenseur donc bruyant pas isolé et peu commun pour la Suisse. Hôtel vieillissant mais beau.
Chambre à côté de l’ascenseur donc bruyant pas isolé et peu commun pour la Suisse. Hôtel vieillissant mais beau.
4
Mahesh Prasad
23 de ago. de 2025
·
A estadia foi de 2 noites
They asked (and we had to pay) extra charges for our daughter even though we had booked a quadruple room. The shower ceiling was too low. We were not able to shower without hitting our heads and shoulders.
They asked (and we had to pay) extra charges for our daughter even though we had booked a quadruple room. The shower ceiling was too low. We were not able to shower without hitting our heads and shoulders.
10
Nader
25 de mai. de 2025
·
A estadia foi de 1 noite
The pictures posted on the listing do not do it justice. The property is very pretty. The front desk staff is very helpful. One of the managers, Conrad, helped me with parking the car and to solve an issue with the rental car. The rooms are spacious, newly renovated with updated amenities. There is a great view of the lake from the room balcony The bed was very comfortable. The bathroom was very modern. Lots of outlets to charge. A bonus was an included breakfast that was delicious with a lot of variety. I highly recommend this hotel.
The pictures posted on the listing do not do it justice. The property is very pretty. The front desk staff is very helpful. One of the managers, Conrad, helped me with parking the car and to solve an issue with the rental car. The rooms are spacious, newly renovated with updated amenities. There is a great view of the lake from the room balcony The bed was very comfortable. The bathroom was very modern. Lots of outlets to charge. A bonus was an included breakfast that was delicious with a lot of variety. I highly recommend this hotel.
10
Anna
16 de out. de 2025
·
A estadia foi de 3 noites
Highly recommend this Hotel. We got upgraded (a lovely surprise) to a room with view over Lake Lucerne, beautiful. The room was spacious and very clean. The staff were always friendly, very helpful. A bus stop outside the hotel was perfect to get into Lucerne but walking along the lake on the pathway to Lucerne was preferred, easy, safe, entertaining and just stunning. The common areas of the hotel were inviting and very comfortable. Breakfast had enough variety to please everyone, delicious. Thanks for our perfect stay.
Highly recommend this Hotel. We got upgraded (a lovely surprise) to a room with view over Lake Lucerne, beautiful. The room was spacious and very clean. The staff were always friendly, very helpful. A bus stop outside the hotel was perfect to get into Lucerne but walking along the lake on the pathway to Lucerne was preferred, easy, safe, entertaining and just stunning. The common areas of the hotel were inviting and very comfortable. Breakfast had enough variety to please everyone, delicious. Thanks for our perfect stay.
10
Denise
19 de set. de 2025
·
A estadia foi de 2 noites
Amazing rooms so large and comfortable.
Amazing rooms so large and comfortable.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é amplamente descrito como atencioso e prestativo, com check-ins antecipados, upgrades, informações claras sobre a região e toques atenciosos, como café da manhã embalado ou providenciamento de táxis. Algumas inconsistências ocorrem, incluindo a alocação de quartos ou problemas de cobrança, serviço de café da manhã variável e raros contratempos.
Avaliações dos hóspedes relacionadas
10
Peter
18 de out. de 2025
·
A estadia foi de 5 noites
Overall this hotel was decent and I would stay again. 1. The air conditioning is quite weak, somehow I don't think the conditioner is sized correctly for the room's cubic area as it took ages for it to change the temperature - with the windows closed, and radiator off. The hotel is evidently well-insulated but getting rid of excess heat is an issue. 2. Car parking - specific numbered spaces are allocated but multiple times cars were parked in different spaces, including the one assigned to me - just a free for all. There's no real need to allocate a specific space though as long as the hotel doesn't over-provision, which I don't think they would. 3. Breakfast - the selection was diverse but some staff members are much better than others at helping - there's a clear gap in the training levels with some who are really good and some not so great. The hotel caters mainly to tour groups and I think there were maybe half a dozen non-group customers staying at any one time.
Overall this hotel was decent and I would stay again. 1. The air conditioning is quite weak, somehow I don't think the conditioner is sized correctly for the room's cubic area as it took ages for it to change the temperature - with the windows closed, and radiator off. The hotel is evidently well-insulated but getting rid of excess heat is an issue. 2. Car parking - specific numbered spaces are allocated but multiple times cars were parked in different spaces, including the one assigned to me - just a free for all. There's no real need to allocate a specific space though as long as the hotel doesn't over-provision, which I don't think they would. 3. Breakfast - the selection was diverse but some staff members are much better than others at helping - there's a clear gap in the training levels with some who are really good and some not so great. The hotel caters mainly to tour groups and I think there were maybe half a dozen non-group customers staying at any one time.
10
Alan
26 de jul. de 2024
·
A estadia foi de 2 noites
Whilst checking in the staff were excellent and explained everything fully in order to make the most of the visit. The free use of buses was discussed and it was so easy with the bus stop being right outside the hotel.
Whilst checking in the staff were excellent and explained everything fully in order to make the most of the visit. The free use of buses was discussed and it was so easy with the bus stop being right outside the hotel.
10
Tasnim
11 de ago. de 2025
·
A estadia foi de 2 noites
Our first room had a very wet floor and only room for one of the children so we called the service desk and they rectified the situation in minutes. They moved us into a beautiful room and helped us get settled in. The staff at the front desk also helped us plan our stay there. The staff in the kitchen was wonderful. We had bought a meal that needed to be reheated and they graciously did it for us. Our breakfast was great for all of the days as well. The bus stop is right outside of the door and minutes away from the town. We loved it and would stay here again.
Our first room had a very wet floor and only room for one of the children so we called the service desk and they rectified the situation in minutes. They moved us into a beautiful room and helped us get settled in. The staff at the front desk also helped us plan our stay there. The staff in the kitchen was wonderful. We had bought a meal that needed to be reheated and they graciously did it for us. Our breakfast was great for all of the days as well. The bus stop is right outside of the door and minutes away from the town. We loved it and would stay here again.
10
Usha
18 de nov. de 2025
·
A estadia foi de 2 noites
A lovely scenic place . It is near the bus stop Great front desk staff Excellent service and wreath breakfast buffet
A lovely scenic place . It is near the bus stop Great front desk staff Excellent service and wreath breakfast buffet
10
Patricia
21 de set. de 2025
·
A estadia foi de 1 noite
We were off to a wedding that day and were allowed early check in to dress. The staff was very welcoming and helpful. We used our bus pass to easily get to town.
We were off to a wedding that day and were allowed early check in to dress. The staff was very welcoming and helpful. We used our bus pass to easily get to town.
8
Mark
21 de ago. de 2025
·
A estadia foi de 3 noites
Didn’t get the room originally booked after double confirmation was done via email. Staff was very helpful And in the end the property manager helped resolve with a sliight reduction in cost for the 3td night. Would stay at the property again. P
Didn’t get the room originally booked after double confirmation was done via email. Staff was very helpful And in the end the property manager helped resolve with a sliight reduction in cost for the 3td night. Would stay at the property again. P
10
Anna
16 de out. de 2025
·
A estadia foi de 3 noites
Highly recommend this Hotel. We got upgraded (a lovely surprise) to a room with view over Lake Lucerne, beautiful. The room was spacious and very clean. The staff were always friendly, very helpful. A bus stop outside the hotel was perfect to get into Lucerne but walking along the lake on the pathway to Lucerne was preferred, easy, safe, entertaining and just stunning. The common areas of the hotel were inviting and very comfortable. Breakfast had enough variety to please everyone, delicious. Thanks for our perfect stay.
Highly recommend this Hotel. We got upgraded (a lovely surprise) to a room with view over Lake Lucerne, beautiful. The room was spacious and very clean. The staff were always friendly, very helpful. A bus stop outside the hotel was perfect to get into Lucerne but walking along the lake on the pathway to Lucerne was preferred, easy, safe, entertaining and just stunning. The common areas of the hotel were inviting and very comfortable. Breakfast had enough variety to please everyone, delicious. Thanks for our perfect stay.
8
PAWAN
3 de set. de 2023
·
A estadia foi de 1 noite
Great stay, great staff, clean, convenient and extremely kind. We checked out at 4am for a train to the airport and they packed individual boxes breakfasts for our family.
Great stay, great staff, clean, convenient and extremely kind. We checked out at 4am for a train to the airport and they packed individual boxes breakfasts for our family.
10
Richard
25 de mai. de 2025
·
A estadia foi de 3 noites
We had a great stay at this hotel, especially the bar staff was wonderful. The food was also very good, we enjoyed sitting on the front porch relaxing, enjoying a drink and dinner. Beautiful area, walking distance to the esplanade is a just across the street. This hotel is just out of the busy tourist area which we loved. There is more of a walk to the old town area but worth it because it is just beautiful. The hotel did provide bus/tram passes for all of us however we did not use them. They also arranged for our taxi to the train station. The hotel is obviously older but the rooms have been updated and are very clean.
We had a great stay at this hotel, especially the bar staff was wonderful. The food was also very good, we enjoyed sitting on the front porch relaxing, enjoying a drink and dinner. Beautiful area, walking distance to the esplanade is a just across the street. This hotel is just out of the busy tourist area which we loved. There is more of a walk to the old town area but worth it because it is just beautiful. The hotel did provide bus/tram passes for all of us however we did not use them. They also arranged for our taxi to the train station. The hotel is obviously older but the rooms have been updated and are very clean.
6
Richard
7 de dez. de 2025
·
A estadia foi de 1 noite
Der Boden im Bad war kalt, der Heizkörper war nicht eingeschaltet, nicht die Klimaanlage, für 4⭐️schlechter Service.
Der Boden im Bad war kalt, der Heizkörper war nicht eingeschaltet, nicht die Klimaanlage, für 4⭐️schlechter Service.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização cênica à beira do lago, ligeiramente fora do centro movimentado, com agradáveis passeios à beira do lago. Um ponto de ônibus em frente e passes gratuitos facilitam o acesso à cidade velha e à estação.
Avaliações dos hóspedes relacionadas
10
Usha
18 de nov. de 2025
·
A estadia foi de 2 noites
A lovely scenic place . It is near the bus stop Great front desk staff Excellent service and wreath breakfast buffet
A lovely scenic place . It is near the bus stop Great front desk staff Excellent service and wreath breakfast buffet
10
Patricia
21 de set. de 2025
·
A estadia foi de 1 noite
We were off to a wedding that day and were allowed early check in to dress. The staff was very welcoming and helpful. We used our bus pass to easily get to town.
We were off to a wedding that day and were allowed early check in to dress. The staff was very welcoming and helpful. We used our bus pass to easily get to town.
10
Nina
3 de out. de 2025
·
A estadia foi de 1 noite
Walkable but convenient to the bus stop and the hotel provides a bus pass! Great Mountain View’s along with lovely landscaping. Breakfast buffet nice but not varied so by day 4 we were bored of choices. Had to have a fan brought to room as AC was inadequate except in the hallway which was really cold. Would definitely stay here again though!!!
Walkable but convenient to the bus stop and the hotel provides a bus pass! Great Mountain View’s along with lovely landscaping. Breakfast buffet nice but not varied so by day 4 we were bored of choices. Had to have a fan brought to room as AC was inadequate except in the hallway which was really cold. Would definitely stay here again though!!!
8
Silvia
9 de abr. de 2023
·
A estadia foi de 1 noite
Das Hotel hat einmalige Seesicht und ist sehr gut gelegen.
Das Hotel hat einmalige Seesicht und ist sehr gut gelegen.
8
Magnus
25 de mai. de 2025
·
A estadia foi de 1 noite
Nicely located at lake, mostly frequented by large tour groups
Nicely located at lake, mostly frequented by large tour groups
10
Anna
16 de out. de 2025
·
A estadia foi de 3 noites
Highly recommend this Hotel. We got upgraded (a lovely surprise) to a room with view over Lake Lucerne, beautiful. The room was spacious and very clean. The staff were always friendly, very helpful. A bus stop outside the hotel was perfect to get into Lucerne but walking along the lake on the pathway to Lucerne was preferred, easy, safe, entertaining and just stunning. The common areas of the hotel were inviting and very comfortable. Breakfast had enough variety to please everyone, delicious. Thanks for our perfect stay.
Highly recommend this Hotel. We got upgraded (a lovely surprise) to a room with view over Lake Lucerne, beautiful. The room was spacious and very clean. The staff were always friendly, very helpful. A bus stop outside the hotel was perfect to get into Lucerne but walking along the lake on the pathway to Lucerne was preferred, easy, safe, entertaining and just stunning. The common areas of the hotel were inviting and very comfortable. Breakfast had enough variety to please everyone, delicious. Thanks for our perfect stay.
6
Abolfazl.
19 de jun. de 2024
·
A estadia foi de 2 noites
Location was good.
Location was good.
10
Ronnie
22 de set. de 2025
·
A estadia foi de 3 noites
Love love this hotel. It was very clean and staff are super friendly. I’m definitely staying here again and will recommend everyone to check this place out. We took advantage of the bus right in front of the hotel. You can cross the street and be at the most peaceful part of Lake Luzern. I enjoyed my walk and dipping my feet in the lake. I can’t wait to go back! Oh and the breakfast was heavenly.
Love love this hotel. It was very clean and staff are super friendly. I’m definitely staying here again and will recommend everyone to check this place out. We took advantage of the bus right in front of the hotel. You can cross the street and be at the most peaceful part of Lake Luzern. I enjoyed my walk and dipping my feet in the lake. I can’t wait to go back! Oh and the breakfast was heavenly.
10
Richard
25 de mai. de 2025
·
A estadia foi de 3 noites
We had a great stay at this hotel, especially the bar staff was wonderful. The food was also very good, we enjoyed sitting on the front porch relaxing, enjoying a drink and dinner. Beautiful area, walking distance to the esplanade is a just across the street. This hotel is just out of the busy tourist area which we loved. There is more of a walk to the old town area but worth it because it is just beautiful. The hotel did provide bus/tram passes for all of us however we did not use them. They also arranged for our taxi to the train station. The hotel is obviously older but the rooms have been updated and are very clean.
We had a great stay at this hotel, especially the bar staff was wonderful. The food was also very good, we enjoyed sitting on the front porch relaxing, enjoying a drink and dinner. Beautiful area, walking distance to the esplanade is a just across the street. This hotel is just out of the busy tourist area which we loved. There is more of a walk to the old town area but worth it because it is just beautiful. The hotel did provide bus/tram passes for all of us however we did not use them. They also arranged for our taxi to the train station. The hotel is obviously older but the rooms have been updated and are very clean.
8
Aaron
5 de set. de 2025
·
A estadia foi de 5 noites
Hotel is in the nice and quiet area of Haldenstrasse. Its about 10 min drive to the train station. Ensure that you got everything in the "downtown area" like shopping, food and etc. Considering this is in Luzern everything is closed almost after 9:00 pm except maybe some kebab and pizza place or Mcdonalds and Burger King. We got the lakeview front room. However the view is not full due to some treees and building in front. I dont recommend if you want the view but worth if you want the extra room size. For the amenities, towels are replaced and beds are made. I dont believe the room is cleaned except for taking out trash. There were 2 still and 2 sparking water on 1st day that were not replaced. Also included is free breakfast. It's a standard western breakfast buffet. Its a great positive since most food in the city are expensive. Theres also a free luzern city card that allows free bus and boat ride for your duration of stay.
Hotel is in the nice and quiet area of Haldenstrasse. Its about 10 min drive to the train station. Ensure that you got everything in the "downtown area" like shopping, food and etc. Considering this is in Luzern everything is closed almost after 9:00 pm except maybe some kebab and pizza place or Mcdonalds and Burger King. We got the lakeview front room. However the view is not full due to some treees and building in front. I dont recommend if you want the view but worth if you want the extra room size. For the amenities, towels are replaced and beds are made. I dont believe the room is cleaned except for taking out trash. There were 2 still and 2 sparking water on 1st day that were not replaced. Also included is free breakfast. It's a standard western breakfast buffet. Its a great positive since most food in the city are expensive. Theres also a free luzern city card that allows free bus and boat ride for your duration of stay.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã é frequentemente elogiado pelo sabor e pelo custo-benefício, mas vários hóspedes o consideraram básico, modesto ou repetitivo em estadias mais longas. O restaurante e o bar no local são agradáveis, embora o cardápio do restaurante possa parecer limitado.
Avaliações dos hóspedes relacionadas
10
Usha
18 de nov. de 2025
·
A estadia foi de 2 noites
A lovely scenic place . It is near the bus stop Great front desk staff Excellent service and wreath breakfast buffet
A lovely scenic place . It is near the bus stop Great front desk staff Excellent service and wreath breakfast buffet
10
Nina
3 de out. de 2025
·
A estadia foi de 1 noite
Walkable but convenient to the bus stop and the hotel provides a bus pass! Great Mountain View’s along with lovely landscaping. Breakfast buffet nice but not varied so by day 4 we were bored of choices. Had to have a fan brought to room as AC was inadequate except in the hallway which was really cold. Would definitely stay here again though!!!
Walkable but convenient to the bus stop and the hotel provides a bus pass! Great Mountain View’s along with lovely landscaping. Breakfast buffet nice but not varied so by day 4 we were bored of choices. Had to have a fan brought to room as AC was inadequate except in the hallway which was really cold. Would definitely stay here again though!!!
4
Tine
23 de jul. de 2024
·
A estadia foi de 3 noites
The hotel is oldfashioned. There is no air condition. Breakfast is ordinary, and the only available coffee is tapped from a standard industrial coffee brewing machine. The hotel room only offers a very limited range of soap and only one single instant coffee bag each person. The 4-star hotel is an old 3-star hotel.
The hotel is oldfashioned. There is no air condition. Breakfast is ordinary, and the only available coffee is tapped from a standard industrial coffee brewing machine. The hotel room only offers a very limited range of soap and only one single instant coffee bag each person. The 4-star hotel is an old 3-star hotel.
10
Anna
16 de out. de 2025
·
A estadia foi de 3 noites
Highly recommend this Hotel. We got upgraded (a lovely surprise) to a room with view over Lake Lucerne, beautiful. The room was spacious and very clean. The staff were always friendly, very helpful. A bus stop outside the hotel was perfect to get into Lucerne but walking along the lake on the pathway to Lucerne was preferred, easy, safe, entertaining and just stunning. The common areas of the hotel were inviting and very comfortable. Breakfast had enough variety to please everyone, delicious. Thanks for our perfect stay.
Highly recommend this Hotel. We got upgraded (a lovely surprise) to a room with view over Lake Lucerne, beautiful. The room was spacious and very clean. The staff were always friendly, very helpful. A bus stop outside the hotel was perfect to get into Lucerne but walking along the lake on the pathway to Lucerne was preferred, easy, safe, entertaining and just stunning. The common areas of the hotel were inviting and very comfortable. Breakfast had enough variety to please everyone, delicious. Thanks for our perfect stay.
8
maria a
8 de jun. de 2024
·
A estadia foi de 2 noites
El hotel es muy antiguo. Las habitaciones , recepción y restaurante deben cambiarse. Está muy bien ubicado pero aunque está muy limpio y organizado no justifica el precio porque es demasiado viejo. Sin embargo nos dieron una habitación con vista al lago y eso hizo más agradable la estancia Al igual que el tamaño de la habitación es muy bueno. Pero el desayuno es muy regular Muy pero muy básico
El hotel es muy antiguo. Las habitaciones , recepción y restaurante deben cambiarse. Está muy bien ubicado pero aunque está muy limpio y organizado no justifica el precio porque es demasiado viejo. Sin embargo nos dieron una habitación con vista al lago y eso hizo más agradable la estancia Al igual que el tamaño de la habitación es muy bueno. Pero el desayuno es muy regular Muy pero muy básico
8
William
29 de jun. de 2025
·
A estadia foi de 3 noites
Large room, quiet, nice view of Lake Lucern. Initially our keys did not work. Breakfast was modest and we were required to sit in certain areas in the back. Free bus pass was well used. Easy access to city center and the train station.
Large room, quiet, nice view of Lake Lucern. Initially our keys did not work. Breakfast was modest and we were required to sit in certain areas in the back. Free bus pass was well used. Easy access to city center and the train station.
8
john
6 de mar. de 2025
·
A estadia foi de 2 noites
Property is being fully renovated so only a portion of the rooms are available. Our room was very nice, remodeled, and great design. Restaurant was ok with very limited menu. Breakfast is excellent. Staff very nice and helpful.
Property is being fully renovated so only a portion of the rooms are available. Our room was very nice, remodeled, and great design. Restaurant was ok with very limited menu. Breakfast is excellent. Staff very nice and helpful.
10
Ronnie
22 de set. de 2025
·
A estadia foi de 3 noites
Love love this hotel. It was very clean and staff are super friendly. I’m definitely staying here again and will recommend everyone to check this place out. We took advantage of the bus right in front of the hotel. You can cross the street and be at the most peaceful part of Lake Luzern. I enjoyed my walk and dipping my feet in the lake. I can’t wait to go back! Oh and the breakfast was heavenly.
Love love this hotel. It was very clean and staff are super friendly. I’m definitely staying here again and will recommend everyone to check this place out. We took advantage of the bus right in front of the hotel. You can cross the street and be at the most peaceful part of Lake Luzern. I enjoyed my walk and dipping my feet in the lake. I can’t wait to go back! Oh and the breakfast was heavenly.
10
Richard
25 de mai. de 2025
·
A estadia foi de 3 noites
We had a great stay at this hotel, especially the bar staff was wonderful. The food was also very good, we enjoyed sitting on the front porch relaxing, enjoying a drink and dinner. Beautiful area, walking distance to the esplanade is a just across the street. This hotel is just out of the busy tourist area which we loved. There is more of a walk to the old town area but worth it because it is just beautiful. The hotel did provide bus/tram passes for all of us however we did not use them. They also arranged for our taxi to the train station. The hotel is obviously older but the rooms have been updated and are very clean.
We had a great stay at this hotel, especially the bar staff was wonderful. The food was also very good, we enjoyed sitting on the front porch relaxing, enjoying a drink and dinner. Beautiful area, walking distance to the esplanade is a just across the street. This hotel is just out of the busy tourist area which we loved. There is more of a walk to the old town area but worth it because it is just beautiful. The hotel did provide bus/tram passes for all of us however we did not use them. They also arranged for our taxi to the train station. The hotel is obviously older but the rooms have been updated and are very clean.
8
Aaron
5 de set. de 2025
·
A estadia foi de 5 noites
Hotel is in the nice and quiet area of Haldenstrasse. Its about 10 min drive to the train station. Ensure that you got everything in the "downtown area" like shopping, food and etc. Considering this is in Luzern everything is closed almost after 9:00 pm except maybe some kebab and pizza place or Mcdonalds and Burger King. We got the lakeview front room. However the view is not full due to some treees and building in front. I dont recommend if you want the view but worth if you want the extra room size. For the amenities, towels are replaced and beds are made. I dont believe the room is cleaned except for taking out trash. There were 2 still and 2 sparking water on 1st day that were not replaced. Also included is free breakfast. It's a standard western breakfast buffet. Its a great positive since most food in the city are expensive. Theres also a free luzern city card that allows free bus and boat ride for your duration of stay.
Hotel is in the nice and quiet area of Haldenstrasse. Its about 10 min drive to the train station. Ensure that you got everything in the "downtown area" like shopping, food and etc. Considering this is in Luzern everything is closed almost after 9:00 pm except maybe some kebab and pizza place or Mcdonalds and Burger King. We got the lakeview front room. However the view is not full due to some treees and building in front. I dont recommend if you want the view but worth if you want the extra room size. For the amenities, towels are replaced and beds are made. I dont believe the room is cleaned except for taking out trash. There were 2 still and 2 sparking water on 1st day that were not replaced. Also included is free breakfast. It's a standard western breakfast buffet. Its a great positive since most food in the city are expensive. Theres also a free luzern city card that allows free bus and boat ride for your duration of stay.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
8
Karen
há 6 dias
·
A estadia foi de 2 noites
The staff at this hotel were so lovely and helpful. I really appreciated them. The hotel itself is in a great location and the views of Lake Lucerne from my balcony were fantastic. I did find the breakfast which I paid for very strange--they charged for everything, even taking a piece of fruit with you. Also, be aware that it's not accessible. You have to climb stairs with your luggage. But once you're on the ground floor, there is an elevator. It's a bit expensive for what you get, in my opinion, especially when it's not in the center of the old town or near the train station.
The staff at this hotel were so lovely and helpful. I really appreciated them. The hotel itself is in a great location and the views of Lake Lucerne from my balcony were fantastic. I did find the breakfast which I paid for very strange--they charged for everything, even taking a piece of fruit with you. Also, be aware that it's not accessible. You have to climb stairs with your luggage. But once you're on the ground floor, there is an elevator. It's a bit expensive for what you get, in my opinion, especially when it's not in the center of the old town or near the train station.
2
Khurram
há 2 semanas
·
A estadia foi de 3 noites
Extremely disappointing and unsafe experience — DO NOT RECOMMEND I have stayed at many hotels, but this was by far one of the worst experiences I have ever had. What happened at Grand Hotel Europe in Lucerne was not just poor customer service — it became a serious safety issue. At approximately 2:00 AM, the electronic door lock to our room suddenly began beeping extremely loudly. We could not sleep. I immediately called reception, and a hotel employee came to the room and removed the wiring from the lock to stop the noise. We were told that someone would come at 7:00 AM to properly repair the lock. Nobody came at 7:00 AM. Someone finally arrived around 9:00 AM, but he was unable to fix the problem. Then the situation became frightening. We were inside our room when the hotel employee closed the door, and suddenly we were locked inside. Our key would not work, and the door could not be opened from either the outside or the inside. The hotel employee tried repeatedly but could not get us out. We were essentially trapped inside our hotel room. The employee eventually tried to access the room through the roof, but even that did not immediately solve the problem. At that point, we were extremely concerned about our safety, so I called the police and reported the situation. The police contacted the hotel front desk regarding what had happened. Ultimately, the hotel staff had to move our luggage and get us out through the roof. We had to leave our room through the roof becau
Extremely disappointing and unsafe experience — DO NOT RECOMMEND I have stayed at many hotels, but this was by far one of the worst experiences I have ever had. What happened at Grand Hotel Europe in Lucerne was not just poor customer service — it became a serious safety issue. At approximately 2:00 AM, the electronic door lock to our room suddenly began beeping extremely loudly. We could not sleep. I immediately called reception, and a hotel employee came to the room and removed the wiring from the lock to stop the noise. We were told that someone would come at 7:00 AM to properly repair the lock. Nobody came at 7:00 AM. Someone finally arrived around 9:00 AM, but he was unable to fix the problem. Then the situation became frightening. We were inside our room when the hotel employee closed the door, and suddenly we were locked inside. Our key would not work, and the door could not be opened from either the outside or the inside. The hotel employee tried repeatedly but could not get us out. We were essentially trapped inside our hotel room. The employee eventually tried to access the room through the roof, but even that did not immediately solve the problem. At that point, we were extremely concerned about our safety, so I called the police and reported the situation. The police contacted the hotel front desk regarding what had happened. Ultimately, the hotel staff had to move our luggage and get us out through the roof. We had to leave our room through the roof becau
10
Sibel
há 2 semanas
·
A estadia foi de 5 noites
Odalar gayet bakımlı geniş ve temizdi. Sabah kahvaltısı ortalama bir kahvaltı ama otelin yeri toplu taşım açısından çok iyiydi. Göl manzaralı odamız harikaydı personel güler yüzlü ve ilgiliydi. Oldukça memnun kaldım tavsiye ederim
Odalar gayet bakımlı geniş ve temizdi. Sabah kahvaltısı ortalama bir kahvaltı ama otelin yeri toplu taşım açısından çok iyiydi. Göl manzaralı odamız harikaydı personel güler yüzlü ve ilgiliydi. Oldukça memnun kaldım tavsiye ederim
10
Miguel
há 3 semanas
·
A estadia foi de 2 noites
Hotel , súper conveniente por su ubicación , excelente servicio de su personal
Hotel , súper conveniente por su ubicación , excelente servicio de su personal
4
patrick
8 de ago. de 2026
·
A estadia foi de 1 noite
Hotel vieillissant et moyennement entretenu Le personnel est peu réactif. Pas de possibilité de garer la voiture à l’hôtel A ce niveau de prix on peut espérer beaucoup mieux meme à Lucerne
Hotel vieillissant et moyennement entretenu Le personnel est peu réactif. Pas de possibilité de garer la voiture à l’hôtel A ce niveau de prix on peut espérer beaucoup mieux meme à Lucerne
Políticas da propriedade
Check-in
Check-out
De 16:00 a 23:59
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-19: 568.603093850708USD
- 2026-09-20: 390.91775136108396USD
- 2026-09-21: 408.68361273498533USD
- 2026-09-22: 384.59848619384763USD
- 2026-09-23: NO DATA
- 2026-09-24: 754.8679799438476USD
- 2026-09-25: 372.06858738708496USD
- 2026-09-26: 652.9049076843261USD
- 2026-09-27: 769.7473114074706USD
- 2026-09-28: 800.0165880554199USD
- 2026-09-29: 398.4611792938232USD
- 2026-09-30: 800.0165880554199USD
- 2026-10-01: 418.1484279724121USD
- 2026-10-02: 750.3407671569823USD
- 2026-10-03: 438.0299943176269USD
- 2026-10-04: 741.9349078857422USD
- 2026-10-05: 396.39833629455563USD
- 2026-10-06: 763.5688013122558USD
- 2026-10-07: 387.08881404724116USD
- 2026-10-08: 386.2583310974121USD
- 2026-10-09: 367.6343472137451USD
- 2026-10-10: 386.2583310974121USD
- 2026-10-11: 386.2583310974121USD
- 2026-10-12: 386.2583310974121USD
- 2026-10-13: 763.5688013122558USD
- 2026-10-14: 375.6503800933838USD
- 2026-10-15: 383.95436884460446USD
- 2026-10-16: 367.6343472137451USD
- 2026-10-17: 385.6421685882568USD
- 2026-10-18: 387.9771684204101USD
- 2026-10-19: 386.2583310974121USD
- 2026-10-20: 382.34696553955075USD
- 2026-10-21: 447.27257207946775USD
- 2026-10-22: 372.692316619873USD
- 2026-10-23: 401.19374739685054USD
- 2026-10-24: 405.5337188049316USD
- 2026-10-25: 401.19374739685054USD
- 2026-10-26: 402.23855078735346USD
- 2026-10-27: 377.31047021484375USD
- 2026-10-28: 380.40469968261715USD
- 2026-10-29: 390.39736395568843USD
- 2026-10-30: 391.5761263793945USD
- 2026-10-31: 391.5761263793945USD
- 2026-11-01: 270.52548580474854USD
- 2026-11-02: 299.33815063781736USD
- 2026-11-03: 270.2174045501709USD
- 2026-11-04: 300.58389257812496USD
- 2026-11-05: 269.2127818634033USD
- 2026-11-06: 269.2127818634033USD
- 2026-11-07: 269.2127818634033USD
- 2026-11-08: 263.4399847763061USD
- 2026-11-09: 270.2174045501709USD
- 2026-11-10: 269.2127818634033USD
- 2026-11-11: 287.69788484039304USD
- 2026-11-12: 303.6245594512939USD
- 2026-11-13: 302.5663391387939USD
- 2026-11-14: 274.3832537368774USD
- 2026-11-15: 268.6368000579834USD
- 2026-11-16: 269.7753642623901USD
- 2026-11-17: 276.5264581436157USD
- 2026-11-18: 278.7500239578247USD
- 2026-11-19: NO DATA
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito para a eventualidade de despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Os clientes deverão contactar este alojamento antecipadamente para reservar estacionamento no local
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- O alojamento não pode garantir quartos sem ruído
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança, kit de primeiros socorros e iluminação exterior.
O estacionamento está sujeito a restrições de altura dos veículos.
- Tarifa de estacionamento coberto sem assistência: 30 CHF por noite (entradas e saídas ilimitadas)
- Berço: 30.0 CHF por noite
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Câmbio de moeda
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Área designada para fumadores
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Lavagem de roupa própria
24-Hour Front Desk
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Parking Onsite
Internet
Wi-fi gratuito