HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel
574 $US
/nuit
Moyenne pour septembre
Prix pour HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel
Sélectionnez les dates pour voir les prix et les disponibilités
574 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel, les prix par nuit s'élèvent en moyenne à 269 $US pendant le mois le moins cher (février) et à 655 $US pendant le mois le plus cher (juillet), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 289 $US |
| février | 269 $US |
| mars | 311 $US |
| avril | 407 $US |
| mai | 554 $US |
| juin | 635 $US |
| juillet | 655 $US |
| août | 639 $US |
| septembre | 574 $US |
| octobre | 439 $US |
| novembre | 356 $US |
| décembre | 361 $US |
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sept. · 574 $US
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Le plus cher : juillet (env. 655 $US)
Le moins cher : février (env. 269 $US)
À propos de cet établissement
Vivez le luxe dans cet hôtel de bord de mer doté d'un spa complet, d'une plage privée et de vues imprenables sur le lac à Lucerne.
Emplacement
HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel vous donne rendez-vous à Lucerne, plus précisément sur une plage privée. Les célèbres Château de Meggenhorn et Palais de la culture et des congrès de Lucerne comptent certes parmi les hauts lieux culturels, mais les non moins emblématiques Lion de Lucerne et Pont de Lucerne attendent aussi votre visite. Pensez également à ajouter Église des Jésuites et Hôtel de ville de Lucerne à votre liste de choses à voir. Les points d'eau environnants vous donnent l'occasion rêvée de vous adonner à de nouvelles activités telles que les excursions en bateau et la natation. Naturellement, vous pourrez également vous éclater au grand air en optant pour la randonnée à pied ou à vélo.
Parking
Restaurant
Centre d'affaires
Service en chambre
Service de voiturier
Nettoyage à sec
Options de chambre
7
Wellbeing Panorama Suite
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
753 ft²
Vue sur le lacVue sur la montagneClimatisationChauffageCoffre-fortAccès à la plage privéeAccès au spa
6
Chambre Supérieure Vue Sur Jardin
Détails de la chambre
1 Grand Lit Double
et 1 Canapé-Lit
Couchages 3
377 ft²
Vue sur le jardinVue sur le lacClimatisationChauffageCoffre-fortAccès à la plage privéeAccès au spa
7
Chambre Design (Vue sur le Lac) avec Balcon
Détails de la chambre
1 Grand Lit Double
Couchages 2
366 ft²
Vue sur le lacVue sur la montagneClimatisationChauffageCoffre-fortAccès à la plage privéeAccès au spa
6
Chambre Supérieure (Vue Sur Le Lac)
Détails de la chambre
1 Grand Lit Double
et 1 Canapé-Lit
Couchages 3
377 ft²
Vue sur le lacVue sur la montagneClimatisationChauffageCoffre-fort
6
Chambre Deluxe Avec Vue
Détails de la chambre
1 Grand Lit Double
Couchages 2
377 ft²
Vue sur le lacVue sur la montagneClimatisationChauffageCoffre-fortAccès à la plage privéeAccès au spa
Avis des voyageurs sur HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel
8.9
Fabuleux
Basé sur 1 462 avis vérifiés
Qui séjourne ici ?
Affaires
11%
Couples
53%
Familles
25%
Groupes
6%
Solo
3%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
L'HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel séduit les voyageurs par son cadre spectaculaire au bord du lac, ses vues panoramiques depuis les chambres et son personnel serviable, ainsi que par un accès facile en bus à Lucerne et des activités lacustres agréables telles que des vélos, des pédalos et des planches de paddle.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
L'HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel séduit les voyageurs par son cadre spectaculaire au bord du lac, ses vues panoramiques depuis les chambres et son personnel serviable, ainsi que par un accès facile en bus à Lucerne et des activités lacustres agréables telles que des vélos, des pédalos et des planches de paddle.
Les chambres sont souvent spacieuses et modernes, mais certains clients ont signalé des matelas inconfortables ou des salles de bains ouvertes qui nuisent à l'intimité. Le restaurant est largement salué pour sa qualité et son ambiance, bien que plusieurs critiques mentionnent des prix élevés et d'éventuels problèmes de service ou de disponibilité, et le petit-déjeuner peut sembler moyen compte tenu de son coût. Les installations sont axées sur l'accès au lac et les activités proposées, tandis que le spa semble limité et que la politique de stationnement suscite parfois des plaintes. Attendez-vous à un séjour pittoresque et orienté vers les activités juste à l'extérieur de Lucerne avec un service généralement accueillant.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
L'accès direct au lac avec des activités gratuites telles que des vélos, des pédalos et des planches de paddle est un atout majeur. Plusieurs commentaires font état d'un spa limité avec peu ou pas de rendez-vous disponibles, ainsi que de confusions ou de frais concernant le stationnement.
Avis de voyageur à ce sujet
6
Praveen
27 août 2025
·
A séjourné 2 nuits
The staff is rude & try to charge you for parking even though there is free parking available.
The staff is rude & try to charge you for parking even though there is free parking available.
10
Viktoriia
30 juil. 2023
·
A séjourné 1 nuit
Beautiful view and location. Pool is listed in amenities, but there is NO POOL.
Beautiful view and location. Pool is listed in amenities, but there is NO POOL.
10
Luke
5 sept. 2024
·
A séjourné 1 nuit
Absolutely outstanding. A really welcome check-in from Mar, who upgraded us to a balcony lake view room. Free on site parking, as well as complimentary use of their pedalo and paddle boards to go out onto the lake. Lovely restaurant serving their own cuvée and overlooking the lake. The hotel is spotlessly clean, boasts about its eco credentials (even the key card is made from bamboo) and has a buzzing bar with a great atmosphere and lake view. Can’t wait to return!
Absolutely outstanding. A really welcome check-in from Mar, who upgraded us to a balcony lake view room. Free on site parking, as well as complimentary use of their pedalo and paddle boards to go out onto the lake. Lovely restaurant serving their own cuvée and overlooking the lake. The hotel is spotlessly clean, boasts about its eco credentials (even the key card is made from bamboo) and has a buzzing bar with a great atmosphere and lake view. Can’t wait to return!
10
Adam
31 août 2024
·
A séjourné 2 nuits
This hotel was exceptional from the moment we arrived at the moment we left we felt welcome and very well looked after. Particularly Noah who was on Reception who really did look after us. You can book all of the Hotel activities via the app and these activities are included in the price of the stay is included stand-up paddle boarding pedals and bikes. This really enhanced our stay and made it very special especially as we are very conscious that Switzerland is expensive, so it was wonderful to have something that was included. The highlight of the Lake literally every single room you stay in has late view even our sons who stayed in the garden for Room had a pretty awesome late view. We stayed in a Lakeview room on the 5 th floor and 1st day the weather was amazing, seeing the sunlight hit the lake and the changes as sunsets. The following day it was slightly overcast to see the difference to Weather makes to this resort. We decided not to eat in the hotel for dinner. The 1st night we took a picnic to the local Lake by the Lido. 2nd night it was over cast so we walked to a restaurant called SeaHaus . They did a sharing meat platter with all you would like to eat side dishes. It was one of the most memorable meals we had during our 10 night stay . There is a small fridge / mini bar you can store small picnic items . The spa facilities in the hotel were very useful when the weather turned cooler . The only thing the opening hours were rather odd compared -from 3 pm
This hotel was exceptional from the moment we arrived at the moment we left we felt welcome and very well looked after. Particularly Noah who was on Reception who really did look after us. You can book all of the Hotel activities via the app and these activities are included in the price of the stay is included stand-up paddle boarding pedals and bikes. This really enhanced our stay and made it very special especially as we are very conscious that Switzerland is expensive, so it was wonderful to have something that was included. The highlight of the Lake literally every single room you stay in has late view even our sons who stayed in the garden for Room had a pretty awesome late view. We stayed in a Lakeview room on the 5 th floor and 1st day the weather was amazing, seeing the sunlight hit the lake and the changes as sunsets. The following day it was slightly overcast to see the difference to Weather makes to this resort. We decided not to eat in the hotel for dinner. The 1st night we took a picnic to the local Lake by the Lido. 2nd night it was over cast so we walked to a restaurant called SeaHaus . They did a sharing meat platter with all you would like to eat side dishes. It was one of the most memorable meals we had during our 10 night stay . There is a small fridge / mini bar you can store small picnic items . The spa facilities in the hotel were very useful when the weather turned cooler . The only thing the opening hours were rather odd compared -from 3 pm
10
Pierre
7 oct. 2025
·
A séjourné 1 nuit
vue imprenable sur le lac et Lucerne, hotel très calme. Par contre aucun paravent dans la salle de bain et donc aucune intimité? pas de bon gout et surprenant ! Un bémol : le parking est payant , 15 chf par jour. Cela est inacceptable pour un tel hôtel , vu le prix des chambres
vue imprenable sur le lac et Lucerne, hotel très calme. Par contre aucun paravent dans la salle de bain et donc aucune intimité? pas de bon gout et surprenant ! Un bémol : le parking est payant , 15 chf par jour. Cela est inacceptable pour un tel hôtel , vu le prix des chambres
10
carlos
23 sept. 2025
·
A séjourné 1 nuit
Increíble vista desde el cuarto. El trato es muy amable y sobresaliente por parte de todo el personal sin excepción. Comida en el restaurante muy buena. Buen relax en el SPA.
Increíble vista desde el cuarto. El trato es muy amable y sobresaliente por parte de todo el personal sin excepción. Comida en el restaurante muy buena. Buen relax en el SPA.
8
Laurent
24 juin 2025
·
A séjourné 2 nuits
Every room has a beautiful lake view and air conditioning. Our room was spacious and cool, the bed was comfortable and everything was very clean. The staff was extremely accommodating and helpful, and their English was perfect. They helped us make transit plans for going to Mount Rigi, and they made many calls for us when we were trying to locate my lost sunglasses. They were very friendly and nice and amazing! For a hotel at this price point, the breakfast was just good but not extraordinary - they had all of the things you would expect, but not more. The mini bar was not free. The restaurant options were very limited during the day, and the beach bar was closed for the full day one of the days we were there. The spa was minimal, but clean, and there were very few spa appointments available, only in the morning and for one person at a time. Also, it's a bit far out of town, so you have to take the 24 bus everywhere, which only comes every 12 minutes.
Every room has a beautiful lake view and air conditioning. Our room was spacious and cool, the bed was comfortable and everything was very clean. The staff was extremely accommodating and helpful, and their English was perfect. They helped us make transit plans for going to Mount Rigi, and they made many calls for us when we were trying to locate my lost sunglasses. They were very friendly and nice and amazing! For a hotel at this price point, the breakfast was just good but not extraordinary - they had all of the things you would expect, but not more. The mini bar was not free. The restaurant options were very limited during the day, and the beach bar was closed for the full day one of the days we were there. The spa was minimal, but clean, and there were very few spa appointments available, only in the morning and for one person at a time. Also, it's a bit far out of town, so you have to take the 24 bus everywhere, which only comes every 12 minutes.
8
Jasmine
30 juin 2025
·
A séjourné 2 nuits
The hotel advertises as a Spa but they had no spa services available to book, nor would they bring in anyone to provide them. we had to go to another hotel. The price was very high for the value. The staff was great. The beds were the best we found in Switzerland. The room was beautiful.
The hotel advertises as a Spa but they had no spa services available to book, nor would they bring in anyone to provide them. we had to go to another hotel. The price was very high for the value. The staff was great. The beds were the best we found in Switzerland. The room was beautiful.
10
Mariana
31 juil. 2025
·
A séjourné 4 nuits
Very friendly staff, hotel overlooking the lake with stunning views. E-bikes and paddle boat rental included! Restaurant with excellent food. Will definitely come back
Very friendly staff, hotel overlooking the lake with stunning views. E-bikes and paddle boat rental included! Restaurant with excellent food. Will definitely come back
10
Frederique
13 août 2023
·
A séjourné 3 nuits
My family (2 adults, 2 kids under 6) had a wonderful time at Hermitage. We now kind of regret not staying longer. The staff are wonderful, greeting guests with excitement. May it be in the front desk or the restaurant for breakfast. The views are breathtaking from our room. The sauna, beach club, free bike rentals, pedal boat etc, are cherry on top. Overall had a great stay and would recommend!
My family (2 adults, 2 kids under 6) had a wonderful time at Hermitage. We now kind of regret not staying longer. The staff are wonderful, greeting guests with excitement. May it be in the front desk or the restaurant for breakfast. The views are breathtaking from our room. The sauna, beach club, free bike rentals, pedal boat etc, are cherry on top. Overall had a great stay and would recommend!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La plupart des clients décrivent les chambres et les espaces communs comme très propres ou impeccables. Quelques-uns signalent des problèmes tels que des chambres sales ou des erreurs de ménage.
Avis de voyageur à ce sujet
10
Payman
6 juil. 2025
·
A séjourné 2 nuits
Nice views. Clean property. Nice staff
Nice views. Clean property. Nice staff
10
Mihaela
17 oct. 2025
·
A séjourné 1 nuit
War super , sauberes Zimmer , sehr aufmerksames Personal , kein Balkon aber eine hervorragende Aussicht
War super , sauberes Zimmer , sehr aufmerksames Personal , kein Balkon aber eine hervorragende Aussicht
10
Luke
5 sept. 2024
·
A séjourné 1 nuit
Absolutely outstanding. A really welcome check-in from Mar, who upgraded us to a balcony lake view room. Free on site parking, as well as complimentary use of their pedalo and paddle boards to go out onto the lake. Lovely restaurant serving their own cuvée and overlooking the lake. The hotel is spotlessly clean, boasts about its eco credentials (even the key card is made from bamboo) and has a buzzing bar with a great atmosphere and lake view. Can’t wait to return!
Absolutely outstanding. A really welcome check-in from Mar, who upgraded us to a balcony lake view room. Free on site parking, as well as complimentary use of their pedalo and paddle boards to go out onto the lake. Lovely restaurant serving their own cuvée and overlooking the lake. The hotel is spotlessly clean, boasts about its eco credentials (even the key card is made from bamboo) and has a buzzing bar with a great atmosphere and lake view. Can’t wait to return!
8
Chia Ming
25 août 2023
·
A séjourné 6 nuits
The staff of the hotel are too young and not experienced. The reception staff changes almost every other day. It is not good for the guests, who look for stability and home feelings. The cleaning staff are not experienced too and throw away my expensive and important tooth bracket when cleaning.
The staff of the hotel are too young and not experienced. The reception staff changes almost every other day. It is not good for the guests, who look for stability and home feelings. The cleaning staff are not experienced too and throw away my expensive and important tooth bracket when cleaning.
2
Alanna
14 sept. 2024
·
A séjourné 2 nuits
Room wasn’t clean when we got there. Switched rooms and next room was also dirty. Bed sheets weren’t changed, hair all over the room. Really disgusting. Would not recommend.
Room wasn’t clean when we got there. Switched rooms and next room was also dirty. Bed sheets weren’t changed, hair all over the room. Really disgusting. Would not recommend.
10
Hongchau
24 mai 2024
·
The property was very relaxing and beautiful! Staff was very friendly and helpful. Our room was very clean and the view was something you’d want to wake up to every morning! Would definitely recommend and come again!
The property was very relaxing and beautiful! Staff was very friendly and helpful. Our room was very clean and the view was something you’d want to wake up to every morning! Would definitely recommend and come again!
8
Laurent
24 juin 2025
·
A séjourné 2 nuits
Every room has a beautiful lake view and air conditioning. Our room was spacious and cool, the bed was comfortable and everything was very clean. The staff was extremely accommodating and helpful, and their English was perfect. They helped us make transit plans for going to Mount Rigi, and they made many calls for us when we were trying to locate my lost sunglasses. They were very friendly and nice and amazing! For a hotel at this price point, the breakfast was just good but not extraordinary - they had all of the things you would expect, but not more. The mini bar was not free. The restaurant options were very limited during the day, and the beach bar was closed for the full day one of the days we were there. The spa was minimal, but clean, and there were very few spa appointments available, only in the morning and for one person at a time. Also, it's a bit far out of town, so you have to take the 24 bus everywhere, which only comes every 12 minutes.
Every room has a beautiful lake view and air conditioning. Our room was spacious and cool, the bed was comfortable and everything was very clean. The staff was extremely accommodating and helpful, and their English was perfect. They helped us make transit plans for going to Mount Rigi, and they made many calls for us when we were trying to locate my lost sunglasses. They were very friendly and nice and amazing! For a hotel at this price point, the breakfast was just good but not extraordinary - they had all of the things you would expect, but not more. The mini bar was not free. The restaurant options were very limited during the day, and the beach bar was closed for the full day one of the days we were there. The spa was minimal, but clean, and there were very few spa appointments available, only in the morning and for one person at a time. Also, it's a bit far out of town, so you have to take the 24 bus everywhere, which only comes every 12 minutes.
10
Megan
6 oct. 2025
·
A séjourné 3 nuits
This hotel was lovely! We were so exhausted upon arrival bc we had been traveling quite a bit (with two little kiddos) and the staff was SO nice! The views are amazing, the rooms are clean and big and so comfortable. We ate one time in the bar area and the food and drinks were great, too. The staff was so nice to us and our kids which just made the whole experience even better. I also sent out laundry one day and it came back same day. Clean and neatly folded - I was very impressed. Thank you! We’ll be back!
This hotel was lovely! We were so exhausted upon arrival bc we had been traveling quite a bit (with two little kiddos) and the staff was SO nice! The views are amazing, the rooms are clean and big and so comfortable. We ate one time in the bar area and the food and drinks were great, too. The staff was so nice to us and our kids which just made the whole experience even better. I also sent out laundry one day and it came back same day. Clean and neatly folded - I was very impressed. Thank you! We’ll be back!
10
Geaik Theng
2 nov. 2023
·
A séjourné 2 nuits
Very amazing view. Beautiful lake. And clean hotel. Nice big rooms.
Very amazing view. Beautiful lake. And clean hotel. Nice big rooms.
10
Terence Gar Gin
13 oct. 2023
·
A séjourné 1 nuit
Everything was perfect. Staffs were very friendly and room was clean. The lake view was amazing.
Everything was perfect. Staffs were very friendly and room was clean. The lake view was amazing.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont souvent spacieuses et modernes, dont beaucoup offrent une vue imprenable sur le lac, certaines avec balcon et climatisation. Cependant, certains clients n'ont pas apprécié la configuration ouverte des salles de bains ou le manque d'intimité, et d'autres ont trouvé les matelas ou les lits inconfortables.
Avis de voyageur à ce sujet
10
Joanne
28 sept. 2025
·
A séjourné 2 nuits
Wry nice stay. Excellent service. Beds uncomfortable.
Wry nice stay. Excellent service. Beds uncomfortable.
10
Kevin
6 oct. 2025
·
A séjourné 3 nuits
Amazing view of the lake, great pillows, awesome amenities and conveniently located right next to the Hermitage Bus Stop with buses arriving every 15 minutes.
Amazing view of the lake, great pillows, awesome amenities and conveniently located right next to the Hermitage Bus Stop with buses arriving every 15 minutes.
10
Mihaela
17 oct. 2025
·
A séjourné 1 nuit
War super , sauberes Zimmer , sehr aufmerksames Personal , kein Balkon aber eine hervorragende Aussicht
War super , sauberes Zimmer , sehr aufmerksames Personal , kein Balkon aber eine hervorragende Aussicht
10
Jon
21 août 2025
·
A séjourné 3 nuits
Amazing views of the lake. Tremendous staff and the room was big with all modern appointments
Amazing views of the lake. Tremendous staff and the room was big with all modern appointments
10
Andrea
29 août 2023
·
A séjourné 3 nuits
Great stay- wonderful location directly on the lake- about 10 minute drive from town. Mattresses could use replacing.
Great stay- wonderful location directly on the lake- about 10 minute drive from town. Mattresses could use replacing.
8
Nicolas
22 sept. 2023
·
A séjourné 2 nuits
Séjour à Lucerne pour nos 20 ans de mariage. Un peu déçus par la chambre, la vue directe sur le lac était tronquée. Au premier étage (mais correspond à un rez-de-chaussée), la chambre donne directement sur le jardin/plage de l'hôtel, on est en vitrine, pas d'intimité, pas de rideau léger, seulement des rideaux occultants. On voit bien de l'eau, mais on n'a pas cette vue lac qu i est vantée sur le site. Par contre la possibilité de se baigner au lac depuis le jardin est fantastique! L'accueil est minimaliste. Il faut réclamer les informations (possibilité de guestcard, comment ça se passe pour le parking, quelles sont les installations spa/piscine, etc...) Pas de salutations lorsque l'on passe devant le personnel d'accueil hors check-in/check-out. Nous avons dû payer la totalité du séjour dès notre arrivée. Nous avons voulu mettre le souper sur la note de la chambre, le serveur ne nous a pas trouvés. Nous rêvions de faire un séjour dans cet établissement, mais expérience faite nous avons trouvé que le rapport qualité/prix n'en valait pas la peine.
Séjour à Lucerne pour nos 20 ans de mariage. Un peu déçus par la chambre, la vue directe sur le lac était tronquée. Au premier étage (mais correspond à un rez-de-chaussée), la chambre donne directement sur le jardin/plage de l'hôtel, on est en vitrine, pas d'intimité, pas de rideau léger, seulement des rideaux occultants. On voit bien de l'eau, mais on n'a pas cette vue lac qu i est vantée sur le site. Par contre la possibilité de se baigner au lac depuis le jardin est fantastique! L'accueil est minimaliste. Il faut réclamer les informations (possibilité de guestcard, comment ça se passe pour le parking, quelles sont les installations spa/piscine, etc...) Pas de salutations lorsque l'on passe devant le personnel d'accueil hors check-in/check-out. Nous avons dû payer la totalité du séjour dès notre arrivée. Nous avons voulu mettre le souper sur la note de la chambre, le serveur ne nous a pas trouvés. Nous rêvions de faire un séjour dans cet établissement, mais expérience faite nous avons trouvé que le rapport qualité/prix n'en valait pas la peine.
8
Laurent
24 juin 2025
·
A séjourné 2 nuits
Every room has a beautiful lake view and air conditioning. Our room was spacious and cool, the bed was comfortable and everything was very clean. The staff was extremely accommodating and helpful, and their English was perfect. They helped us make transit plans for going to Mount Rigi, and they made many calls for us when we were trying to locate my lost sunglasses. They were very friendly and nice and amazing! For a hotel at this price point, the breakfast was just good but not extraordinary - they had all of the things you would expect, but not more. The mini bar was not free. The restaurant options were very limited during the day, and the beach bar was closed for the full day one of the days we were there. The spa was minimal, but clean, and there were very few spa appointments available, only in the morning and for one person at a time. Also, it's a bit far out of town, so you have to take the 24 bus everywhere, which only comes every 12 minutes.
Every room has a beautiful lake view and air conditioning. Our room was spacious and cool, the bed was comfortable and everything was very clean. The staff was extremely accommodating and helpful, and their English was perfect. They helped us make transit plans for going to Mount Rigi, and they made many calls for us when we were trying to locate my lost sunglasses. They were very friendly and nice and amazing! For a hotel at this price point, the breakfast was just good but not extraordinary - they had all of the things you would expect, but not more. The mini bar was not free. The restaurant options were very limited during the day, and the beach bar was closed for the full day one of the days we were there. The spa was minimal, but clean, and there were very few spa appointments available, only in the morning and for one person at a time. Also, it's a bit far out of town, so you have to take the 24 bus everywhere, which only comes every 12 minutes.
10
Geaik Theng
2 nov. 2023
·
A séjourné 2 nuits
Very amazing view. Beautiful lake. And clean hotel. Nice big rooms.
Very amazing view. Beautiful lake. And clean hotel. Nice big rooms.
10
Michael
9 sept. 2023
·
A séjourné 6 nuits
We received a lovely friendly welcome. In fact we found all members of staff were friendly, helpful and professional. The hotel is ideally situated beside the lake with a convenient bus stop outside the hotel to/from Lucerne running approx every c.15 minutes. Alternatively, a pleasant walk along the lake into Lucerne takes c.30 minutes. We stayed in the new part of the hotel which is 'very modern' in it's approach to accommodation with everything open plan. Food is of a high standard with a well stocked bar, comfortable seating areas both within and outside. There is also a Beach Bar for drinks and snacks with the use of pedalo's etc. We will return
We received a lovely friendly welcome. In fact we found all members of staff were friendly, helpful and professional. The hotel is ideally situated beside the lake with a convenient bus stop outside the hotel to/from Lucerne running approx every c.15 minutes. Alternatively, a pleasant walk along the lake into Lucerne takes c.30 minutes. We stayed in the new part of the hotel which is 'very modern' in it's approach to accommodation with everything open plan. Food is of a high standard with a well stocked bar, comfortable seating areas both within and outside. There is also a Beach Bar for drinks and snacks with the use of pedalo's etc. We will return
8
AHMED
12 juil. 2025
·
A séjourné 4 nuits
Pro: Balcony room was one of the best I’ve even been to, spacious, clean, and amazing view. Good location, close to the city, yet also in the edge of it where it quiet and peaceful. Con: Required 100 CHF per night deposit, which was not mention on their Expedia page and they promised to update their Expedia page. The hotel offer some excellent lake services (private boat, pedal boat) which was not mentioned, we even asked to different employees at the reception but they were not able to offer what they have, one of the receptionist went to actually look for private boats services from the city instead of offering they have at hotel, we ended up accidentally learning about what they have and asked for it. The hotel can do a lot more by making their guests aware of the special services they already have. Also, one before out check-in we coordinated with the hotel and got a confirmation for a room on the 2nd floor, but upon arrival we got the room on the second floor instead. P.S. the hotel is composed of two building (old and new) our room category was in the new building, which seemed to be better.
Pro: Balcony room was one of the best I’ve even been to, spacious, clean, and amazing view. Good location, close to the city, yet also in the edge of it where it quiet and peaceful. Con: Required 100 CHF per night deposit, which was not mention on their Expedia page and they promised to update their Expedia page. The hotel offer some excellent lake services (private boat, pedal boat) which was not mentioned, we even asked to different employees at the reception but they were not able to offer what they have, one of the receptionist went to actually look for private boats services from the city instead of offering they have at hotel, we ended up accidentally learning about what they have and asked for it. The hotel can do a lot more by making their guests aware of the special services they already have. Also, one before out check-in we coordinated with the hotel and got a confirmation for a room on the 2nd floor, but upon arrival we got the room on the second floor instead. P.S. the hotel is composed of two building (old and new) our room category was in the new building, which seemed to be better.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est largement salué comme étant amical, attentionné et serviable dans tout l'hôtel. Une minorité a rencontré de l'impolitesse ou des réponses peu utiles, ainsi que des informations incohérentes sur les transports ou les activités sur place, et des frustrations concernant les politiques de dépôt de garantie et de stationnement.
Avis de voyageur à ce sujet
10
Alfredo euclides
5 janv. 2026
·
A séjourné 1 nuit
El personal es sumamente amable! Nos recibieron con mucha felicidad y durante la estancia estuvieron al pendiente de todo. Nos dieron muchas recomendaciones y definitivamente nos ayudaron con todas nuestras dudas
El personal es sumamente amable! Nos recibieron con mucha felicidad y durante la estancia estuvieron al pendiente de todo. Nos dieron muchas recomendaciones y definitivamente nos ayudaron con todas nuestras dudas
6
Luke
29 juin 2025
·
A séjourné 4 nuits
Very underwhelming and it’s advertised much better than it actually is. During our 4 night stay they hosted 1 wedding, a birthday party and 2 corporate events. During this time we couldn’t use a lot of the facilities - so don’t think you’ll be getting access to the beach club whenever you want, or other amenities for that matter. Unfortunately it was the service that was the worst part. The beach club waiter was flat out rude and the reception/ management did nothing after our complaints - they really don’t care. We left with a pretty ill feeling towards the hotel which wasn’t what we expected when paying £600 a night. Really not worth the price tag - just avoid!
Very underwhelming and it’s advertised much better than it actually is. During our 4 night stay they hosted 1 wedding, a birthday party and 2 corporate events. During this time we couldn’t use a lot of the facilities - so don’t think you’ll be getting access to the beach club whenever you want, or other amenities for that matter. Unfortunately it was the service that was the worst part. The beach club waiter was flat out rude and the reception/ management did nothing after our complaints - they really don’t care. We left with a pretty ill feeling towards the hotel which wasn’t what we expected when paying £600 a night. Really not worth the price tag - just avoid!
6
Chandra
24 juin 2025
·
A séjourné 5 nuits
You may revisit your policy with the property as they seem to treat your members differently. When we requested for a better view room not upgrade they told us you booked through Expedia which is the cheapest room and that’s not a great customer service. They helped nothing with the local sight seeing tours or guides to connect with local sightseeing. Overall not recommended for tourists who are looking for a better stay and experience.
You may revisit your policy with the property as they seem to treat your members differently. When we requested for a better view room not upgrade they told us you booked through Expedia which is the cheapest room and that’s not a great customer service. They helped nothing with the local sight seeing tours or guides to connect with local sightseeing. Overall not recommended for tourists who are looking for a better stay and experience.
8
Laurent
24 juin 2025
·
A séjourné 2 nuits
Every room has a beautiful lake view and air conditioning. Our room was spacious and cool, the bed was comfortable and everything was very clean. The staff was extremely accommodating and helpful, and their English was perfect. They helped us make transit plans for going to Mount Rigi, and they made many calls for us when we were trying to locate my lost sunglasses. They were very friendly and nice and amazing! For a hotel at this price point, the breakfast was just good but not extraordinary - they had all of the things you would expect, but not more. The mini bar was not free. The restaurant options were very limited during the day, and the beach bar was closed for the full day one of the days we were there. The spa was minimal, but clean, and there were very few spa appointments available, only in the morning and for one person at a time. Also, it's a bit far out of town, so you have to take the 24 bus everywhere, which only comes every 12 minutes.
Every room has a beautiful lake view and air conditioning. Our room was spacious and cool, the bed was comfortable and everything was very clean. The staff was extremely accommodating and helpful, and their English was perfect. They helped us make transit plans for going to Mount Rigi, and they made many calls for us when we were trying to locate my lost sunglasses. They were very friendly and nice and amazing! For a hotel at this price point, the breakfast was just good but not extraordinary - they had all of the things you would expect, but not more. The mini bar was not free. The restaurant options were very limited during the day, and the beach bar was closed for the full day one of the days we were there. The spa was minimal, but clean, and there were very few spa appointments available, only in the morning and for one person at a time. Also, it's a bit far out of town, so you have to take the 24 bus everywhere, which only comes every 12 minutes.
10
Jordan
6 juil. 2025
·
A séjourné 2 nuits
This resort is absolutely beautiful, and all the employees here were attentive, kind, and helpful. This was our first time in Switzerland, we will definitely be staying here when we go back!
This resort is absolutely beautiful, and all the employees here were attentive, kind, and helpful. This was our first time in Switzerland, we will definitely be staying here when we go back!
8
Donna
17 juin 2023
·
A séjourné 2 nuits
Amazing views of the lake & alps from our room.One issue upon arrival we had to kill at least 10 mosquitoes.There were 2 large glass doors overlooking the lake and wanted to open them but didn’t want more bugs. We called the front desk and they immediately brought us a plug in bug deterrent. We opened the doors periodically.The staff were very respondent to our needs/questions. Obviously it wasn’t the hotel’s fault for the bugs, just a suggestion to have the cleaning staff take notice.There were several different menus depending on where you chose to eat. We opted for the restaurant for dinner. There was a possible miscommunication.My husband had gone down to see if they were still serving dinner while I was at the lounge.They were and would set up a specific table. He said he had to run upstairs to get his wife.We went down immediately and sat at the table.No one acknowledged us and after at least 10-15 minutes I got up and took 2 menus to the table. We sat and waited and not once did any staff even look at us. We got up and left. We voiced our complaint to the front desk and were told that we had to be seated by staff. We opted to eat from the bar menu.I wanted an appetizer from the restaurant menu & the staff went out of their way to get it for me.We were comped our first round and the bartender, Lars was very attentive and a lot of fun.The couple of items we ate were very good.the other issue was getting coffee at the buffet bkfst.We asked several times but never got it
Amazing views of the lake & alps from our room.One issue upon arrival we had to kill at least 10 mosquitoes.There were 2 large glass doors overlooking the lake and wanted to open them but didn’t want more bugs. We called the front desk and they immediately brought us a plug in bug deterrent. We opened the doors periodically.The staff were very respondent to our needs/questions. Obviously it wasn’t the hotel’s fault for the bugs, just a suggestion to have the cleaning staff take notice.There were several different menus depending on where you chose to eat. We opted for the restaurant for dinner. There was a possible miscommunication.My husband had gone down to see if they were still serving dinner while I was at the lounge.They were and would set up a specific table. He said he had to run upstairs to get his wife.We went down immediately and sat at the table.No one acknowledged us and after at least 10-15 minutes I got up and took 2 menus to the table. We sat and waited and not once did any staff even look at us. We got up and left. We voiced our complaint to the front desk and were told that we had to be seated by staff. We opted to eat from the bar menu.I wanted an appetizer from the restaurant menu & the staff went out of their way to get it for me.We were comped our first round and the bartender, Lars was very attentive and a lot of fun.The couple of items we ate were very good.the other issue was getting coffee at the buffet bkfst.We asked several times but never got it
10
Megan
6 oct. 2025
·
A séjourné 3 nuits
This hotel was lovely! We were so exhausted upon arrival bc we had been traveling quite a bit (with two little kiddos) and the staff was SO nice! The views are amazing, the rooms are clean and big and so comfortable. We ate one time in the bar area and the food and drinks were great, too. The staff was so nice to us and our kids which just made the whole experience even better. I also sent out laundry one day and it came back same day. Clean and neatly folded - I was very impressed. Thank you! We’ll be back!
This hotel was lovely! We were so exhausted upon arrival bc we had been traveling quite a bit (with two little kiddos) and the staff was SO nice! The views are amazing, the rooms are clean and big and so comfortable. We ate one time in the bar area and the food and drinks were great, too. The staff was so nice to us and our kids which just made the whole experience even better. I also sent out laundry one day and it came back same day. Clean and neatly folded - I was very impressed. Thank you! We’ll be back!
10
Ahmed
30 mai 2025
·
A séjourné 2 nuits
awesome stay overall. only thing i would say is the staff is not well informed on the swiss travel pass information. the boat that stops at the hotel is covered by swiss travel pass however on arrival the staff told us it’s not covered causing us inconvenience.
awesome stay overall. only thing i would say is the staff is not well informed on the swiss travel pass information. the boat that stops at the hotel is covered by swiss travel pass however on arrival the staff told us it’s not covered causing us inconvenience.
10
Michael
9 sept. 2023
·
A séjourné 6 nuits
We received a lovely friendly welcome. In fact we found all members of staff were friendly, helpful and professional. The hotel is ideally situated beside the lake with a convenient bus stop outside the hotel to/from Lucerne running approx every c.15 minutes. Alternatively, a pleasant walk along the lake into Lucerne takes c.30 minutes. We stayed in the new part of the hotel which is 'very modern' in it's approach to accommodation with everything open plan. Food is of a high standard with a well stocked bar, comfortable seating areas both within and outside. There is also a Beach Bar for drinks and snacks with the use of pedalo's etc. We will return
We received a lovely friendly welcome. In fact we found all members of staff were friendly, helpful and professional. The hotel is ideally situated beside the lake with a convenient bus stop outside the hotel to/from Lucerne running approx every c.15 minutes. Alternatively, a pleasant walk along the lake into Lucerne takes c.30 minutes. We stayed in the new part of the hotel which is 'very modern' in it's approach to accommodation with everything open plan. Food is of a high standard with a well stocked bar, comfortable seating areas both within and outside. There is also a Beach Bar for drinks and snacks with the use of pedalo's etc. We will return
8
AHMED
12 juil. 2025
·
A séjourné 4 nuits
Pro: Balcony room was one of the best I’ve even been to, spacious, clean, and amazing view. Good location, close to the city, yet also in the edge of it where it quiet and peaceful. Con: Required 100 CHF per night deposit, which was not mention on their Expedia page and they promised to update their Expedia page. The hotel offer some excellent lake services (private boat, pedal boat) which was not mentioned, we even asked to different employees at the reception but they were not able to offer what they have, one of the receptionist went to actually look for private boats services from the city instead of offering they have at hotel, we ended up accidentally learning about what they have and asked for it. The hotel can do a lot more by making their guests aware of the special services they already have. Also, one before out check-in we coordinated with the hotel and got a confirmation for a room on the 2nd floor, but upon arrival we got the room on the second floor instead. P.S. the hotel is composed of two building (old and new) our room category was in the new building, which seemed to be better.
Pro: Balcony room was one of the best I’ve even been to, spacious, clean, and amazing view. Good location, close to the city, yet also in the edge of it where it quiet and peaceful. Con: Required 100 CHF per night deposit, which was not mention on their Expedia page and they promised to update their Expedia page. The hotel offer some excellent lake services (private boat, pedal boat) which was not mentioned, we even asked to different employees at the reception but they were not able to offer what they have, one of the receptionist went to actually look for private boats services from the city instead of offering they have at hotel, we ended up accidentally learning about what they have and asked for it. The hotel can do a lot more by making their guests aware of the special services they already have. Also, one before out check-in we coordinated with the hotel and got a confirmation for a room on the 2nd floor, but upon arrival we got the room on the second floor instead. P.S. the hotel is composed of two building (old and new) our room category was in the new building, which seemed to be better.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situation pittoresque au bord du lac juste à l'extérieur du centre, avec un arrêt de bus juste devant et un accès facile à Lucerne. Beaucoup apprécient le cadre paisible et l'accès au lac.
Avis de voyageur à ce sujet
10
PREMJITH
11 juil. 2023
·
A séjourné 4 nuits
Hermitage is beautiful setting right on the lake Lucerne. Very pretty and close to the train station for all site seeing take offs. Not to far from city and not too close with too much hustle. We had a great stay ! Family of 4 😊
Hermitage is beautiful setting right on the lake Lucerne. Very pretty and close to the train station for all site seeing take offs. Not to far from city and not too close with too much hustle. We had a great stay ! Family of 4 😊
10
Kevin
6 oct. 2025
·
A séjourné 3 nuits
Amazing view of the lake, great pillows, awesome amenities and conveniently located right next to the Hermitage Bus Stop with buses arriving every 15 minutes.
Amazing view of the lake, great pillows, awesome amenities and conveniently located right next to the Hermitage Bus Stop with buses arriving every 15 minutes.
10
Betül
3 déc. 2024
·
A séjourné 3 nuits
Wir hatten einen wunderbaren Aufenthalt im Hermitage Lake Luzern! Die Lage des Hotels ist traumhaft, und ein Zimmer mit Seeblick lohnt sich absolut – die Aussicht war einfach atemberaubend. Besonders praktisch fanden wir die Möglichkeit, dank der Tourismussteuern kostenlos den Bus zu nutzen. Die Bushaltestelle direkt vor der Tür haben wir oft genutzt, was unseren Aufenthalt sehr angenehm gemacht hat. Das Frühstück war lecker, und wir haben es wirklich genossen. Eine größere Auswahl an Gemüse hätte es perfekt gemacht. Insgesamt gab es nichts, was uns negativ aufgefallen wäre. Wenn wir wieder nach Luzern kommen, wählen wir das Hermitage ganz sicher wieder – mit unserer Hündin natürlich! Wir können dieses Hotel uneingeschränkt empfehlen.
Wir hatten einen wunderbaren Aufenthalt im Hermitage Lake Luzern! Die Lage des Hotels ist traumhaft, und ein Zimmer mit Seeblick lohnt sich absolut – die Aussicht war einfach atemberaubend. Besonders praktisch fanden wir die Möglichkeit, dank der Tourismussteuern kostenlos den Bus zu nutzen. Die Bushaltestelle direkt vor der Tür haben wir oft genutzt, was unseren Aufenthalt sehr angenehm gemacht hat. Das Frühstück war lecker, und wir haben es wirklich genossen. Eine größere Auswahl an Gemüse hätte es perfekt gemacht. Insgesamt gab es nichts, was uns negativ aufgefallen wäre. Wenn wir wieder nach Luzern kommen, wählen wir das Hermitage ganz sicher wieder – mit unserer Hündin natürlich! Wir können dieses Hotel uneingeschränkt empfehlen.
10
Kristen
11 avr. 2023
·
A séjourné 4 nuits
Located right on Lake Luzern with gorgeous views of the mountains and the city. Despite not being in the city, very easy to get to by bus, which came every 15 minutes. There was no need to rent a car or take a taxi (which are expensive in Luzern). Hotel staff very friendly, especially Mar who helped us with the check in. She had a great energy and made us feel very welcomed. Our room was spacious for 4 people (2 adults 2 kids) with a spectacular view of the lake. I would love to come back in the summer to take advantage of the beach and the water activities. Unfortunately it was still too cold but nonetheless we enjoyed our time at the Hermitage.
Located right on Lake Luzern with gorgeous views of the mountains and the city. Despite not being in the city, very easy to get to by bus, which came every 15 minutes. There was no need to rent a car or take a taxi (which are expensive in Luzern). Hotel staff very friendly, especially Mar who helped us with the check in. She had a great energy and made us feel very welcomed. Our room was spacious for 4 people (2 adults 2 kids) with a spectacular view of the lake. I would love to come back in the summer to take advantage of the beach and the water activities. Unfortunately it was still too cold but nonetheless we enjoyed our time at the Hermitage.
10
Andrea
29 août 2023
·
A séjourné 3 nuits
Great stay- wonderful location directly on the lake- about 10 minute drive from town. Mattresses could use replacing.
Great stay- wonderful location directly on the lake- about 10 minute drive from town. Mattresses could use replacing.
10
Tracy
28 mai 2024
·
A séjourné 2 nuits
A beautiful stay with amazing and spectacular views! Bus was across the street for the easiest transportation. Definitely coming back!
A beautiful stay with amazing and spectacular views! Bus was across the street for the easiest transportation. Definitely coming back!
8
Wai Lan
3 juin 2025
·
A séjourné 2 nuits
The view from the lake room is charming. The location is perfect because there is a bus stop to the town right in front of the hotel.
The view from the lake room is charming. The location is perfect because there is a bus stop to the town right in front of the hotel.
8
Laurent
24 juin 2025
·
A séjourné 2 nuits
Every room has a beautiful lake view and air conditioning. Our room was spacious and cool, the bed was comfortable and everything was very clean. The staff was extremely accommodating and helpful, and their English was perfect. They helped us make transit plans for going to Mount Rigi, and they made many calls for us when we were trying to locate my lost sunglasses. They were very friendly and nice and amazing! For a hotel at this price point, the breakfast was just good but not extraordinary - they had all of the things you would expect, but not more. The mini bar was not free. The restaurant options were very limited during the day, and the beach bar was closed for the full day one of the days we were there. The spa was minimal, but clean, and there were very few spa appointments available, only in the morning and for one person at a time. Also, it's a bit far out of town, so you have to take the 24 bus everywhere, which only comes every 12 minutes.
Every room has a beautiful lake view and air conditioning. Our room was spacious and cool, the bed was comfortable and everything was very clean. The staff was extremely accommodating and helpful, and their English was perfect. They helped us make transit plans for going to Mount Rigi, and they made many calls for us when we were trying to locate my lost sunglasses. They were very friendly and nice and amazing! For a hotel at this price point, the breakfast was just good but not extraordinary - they had all of the things you would expect, but not more. The mini bar was not free. The restaurant options were very limited during the day, and the beach bar was closed for the full day one of the days we were there. The spa was minimal, but clean, and there were very few spa appointments available, only in the morning and for one person at a time. Also, it's a bit far out of town, so you have to take the 24 bus everywhere, which only comes every 12 minutes.
8
Navid
20 avr. 2025
·
A séjourné 2 nuits
Nice hotel, beautifully located by the lake. Must be amazing in the warmer months but we were there on rainy spring days so we didn't really benefit from the surroundings.
Nice hotel, beautifully located by the lake. Must be amazing in the warmer months but we were there on rainy spring days so we didn't really benefit from the surroundings.
10
Melissa
4 nov. 2024
·
A séjourné 1 nuit
Very nice hotel just outside the main city center. Quiet, clean and comfortable.
Very nice hotel just outside the main city center. Quiet, clean and comfortable.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La nourriture et les boissons du restaurant et du bar reçoivent souvent des éloges, plusieurs appréciant le petit-déjeuner et les repas avec vue sur le lac. Certains notent des prix élevés, d'éventuels problèmes de service ou de disponibilité, et un petit-déjeuner qui peut sembler moyen compte tenu du coût.
Avis de voyageur à ce sujet
10
Lauren
13 juil. 2025
·
A séjourné 3 nuits
We loved it here! It was the perfect spot to enjoy all that Lake Lucerne has to offer, with beautiful lake access and close enough to enjoy the energy and sights of the city. We didnt realize until half way through our stay we could ride the #24 bus for free (included with hotel reservation) into town and to the transportation museum. Definitely make sure you ask for the print out. The rooms are lovely, the food in the restaurant is DELICIOUS, especially the dinner. Everyone who worked there was so kind. There is even a trail to visit a beautiful non-touristy castle that has an adorable little cafe- must visit! They will tell you the way. Make dinner reservations for around 8 so you can watch the sunset! Gorgeous!
We loved it here! It was the perfect spot to enjoy all that Lake Lucerne has to offer, with beautiful lake access and close enough to enjoy the energy and sights of the city. We didnt realize until half way through our stay we could ride the #24 bus for free (included with hotel reservation) into town and to the transportation museum. Definitely make sure you ask for the print out. The rooms are lovely, the food in the restaurant is DELICIOUS, especially the dinner. Everyone who worked there was so kind. There is even a trail to visit a beautiful non-touristy castle that has an adorable little cafe- must visit! They will tell you the way. Make dinner reservations for around 8 so you can watch the sunset! Gorgeous!
8
Eric
19 avr. 2025
·
A séjourné 1 nuit
The setting is fantastic. The rooms were spotless and the service was good. The breakfast was way overpriced (35 CHF per person so very mediocre food) as were the drinks (95 CHF for four drinks). I guess that was to be expected but it left a bad taste in our mouths.
The setting is fantastic. The rooms were spotless and the service was good. The breakfast was way overpriced (35 CHF per person so very mediocre food) as were the drinks (95 CHF for four drinks). I guess that was to be expected but it left a bad taste in our mouths.
10
Manuel
4 janv. 2024
·
A séjourné 1 nuit
Excelente ubicación y un personal super atento. Buen desayuno y restaurante
Excelente ubicación y un personal super atento. Buen desayuno y restaurante
10
carlos
23 sept. 2025
·
A séjourné 1 nuit
Increíble vista desde el cuarto. El trato es muy amable y sobresaliente por parte de todo el personal sin excepción. Comida en el restaurante muy buena. Buen relax en el SPA.
Increíble vista desde el cuarto. El trato es muy amable y sobresaliente por parte de todo el personal sin excepción. Comida en el restaurante muy buena. Buen relax en el SPA.
8
Laurent
24 juin 2025
·
A séjourné 2 nuits
Every room has a beautiful lake view and air conditioning. Our room was spacious and cool, the bed was comfortable and everything was very clean. The staff was extremely accommodating and helpful, and their English was perfect. They helped us make transit plans for going to Mount Rigi, and they made many calls for us when we were trying to locate my lost sunglasses. They were very friendly and nice and amazing! For a hotel at this price point, the breakfast was just good but not extraordinary - they had all of the things you would expect, but not more. The mini bar was not free. The restaurant options were very limited during the day, and the beach bar was closed for the full day one of the days we were there. The spa was minimal, but clean, and there were very few spa appointments available, only in the morning and for one person at a time. Also, it's a bit far out of town, so you have to take the 24 bus everywhere, which only comes every 12 minutes.
Every room has a beautiful lake view and air conditioning. Our room was spacious and cool, the bed was comfortable and everything was very clean. The staff was extremely accommodating and helpful, and their English was perfect. They helped us make transit plans for going to Mount Rigi, and they made many calls for us when we were trying to locate my lost sunglasses. They were very friendly and nice and amazing! For a hotel at this price point, the breakfast was just good but not extraordinary - they had all of the things you would expect, but not more. The mini bar was not free. The restaurant options were very limited during the day, and the beach bar was closed for the full day one of the days we were there. The spa was minimal, but clean, and there were very few spa appointments available, only in the morning and for one person at a time. Also, it's a bit far out of town, so you have to take the 24 bus everywhere, which only comes every 12 minutes.
8
Donna
17 juin 2023
·
A séjourné 2 nuits
Amazing views of the lake & alps from our room.One issue upon arrival we had to kill at least 10 mosquitoes.There were 2 large glass doors overlooking the lake and wanted to open them but didn’t want more bugs. We called the front desk and they immediately brought us a plug in bug deterrent. We opened the doors periodically.The staff were very respondent to our needs/questions. Obviously it wasn’t the hotel’s fault for the bugs, just a suggestion to have the cleaning staff take notice.There were several different menus depending on where you chose to eat. We opted for the restaurant for dinner. There was a possible miscommunication.My husband had gone down to see if they were still serving dinner while I was at the lounge.They were and would set up a specific table. He said he had to run upstairs to get his wife.We went down immediately and sat at the table.No one acknowledged us and after at least 10-15 minutes I got up and took 2 menus to the table. We sat and waited and not once did any staff even look at us. We got up and left. We voiced our complaint to the front desk and were told that we had to be seated by staff. We opted to eat from the bar menu.I wanted an appetizer from the restaurant menu & the staff went out of their way to get it for me.We were comped our first round and the bartender, Lars was very attentive and a lot of fun.The couple of items we ate were very good.the other issue was getting coffee at the buffet bkfst.We asked several times but never got it
Amazing views of the lake & alps from our room.One issue upon arrival we had to kill at least 10 mosquitoes.There were 2 large glass doors overlooking the lake and wanted to open them but didn’t want more bugs. We called the front desk and they immediately brought us a plug in bug deterrent. We opened the doors periodically.The staff were very respondent to our needs/questions. Obviously it wasn’t the hotel’s fault for the bugs, just a suggestion to have the cleaning staff take notice.There were several different menus depending on where you chose to eat. We opted for the restaurant for dinner. There was a possible miscommunication.My husband had gone down to see if they were still serving dinner while I was at the lounge.They were and would set up a specific table. He said he had to run upstairs to get his wife.We went down immediately and sat at the table.No one acknowledged us and after at least 10-15 minutes I got up and took 2 menus to the table. We sat and waited and not once did any staff even look at us. We got up and left. We voiced our complaint to the front desk and were told that we had to be seated by staff. We opted to eat from the bar menu.I wanted an appetizer from the restaurant menu & the staff went out of their way to get it for me.We were comped our first round and the bartender, Lars was very attentive and a lot of fun.The couple of items we ate were very good.the other issue was getting coffee at the buffet bkfst.We asked several times but never got it
10
Mariana
31 juil. 2025
·
A séjourné 4 nuits
Very friendly staff, hotel overlooking the lake with stunning views. E-bikes and paddle boat rental included! Restaurant with excellent food. Will definitely come back
Very friendly staff, hotel overlooking the lake with stunning views. E-bikes and paddle boat rental included! Restaurant with excellent food. Will definitely come back
10
Megan
6 oct. 2025
·
A séjourné 3 nuits
This hotel was lovely! We were so exhausted upon arrival bc we had been traveling quite a bit (with two little kiddos) and the staff was SO nice! The views are amazing, the rooms are clean and big and so comfortable. We ate one time in the bar area and the food and drinks were great, too. The staff was so nice to us and our kids which just made the whole experience even better. I also sent out laundry one day and it came back same day. Clean and neatly folded - I was very impressed. Thank you! We’ll be back!
This hotel was lovely! We were so exhausted upon arrival bc we had been traveling quite a bit (with two little kiddos) and the staff was SO nice! The views are amazing, the rooms are clean and big and so comfortable. We ate one time in the bar area and the food and drinks were great, too. The staff was so nice to us and our kids which just made the whole experience even better. I also sent out laundry one day and it came back same day. Clean and neatly folded - I was very impressed. Thank you! We’ll be back!
10
Frederick
20 juil. 2025
·
A séjourné 5 nuits
Fantastic stay, in a beautiful location with easy transport links. Room was perfect with an amazing lake view. Lovely food and service in the bar area, but had some issues with dining room in main restaurant, this was addressed effectively at reception. Overall a fantastic stay.
Fantastic stay, in a beautiful location with easy transport links. Room was perfect with an amazing lake view. Lovely food and service in the bar area, but had some issues with dining room in main restaurant, this was addressed effectively at reception. Overall a fantastic stay.
10
LAURA
24 janv. 2023
·
A séjourné 2 nuits
We absolutely LOVED our stay at the Hermitage. The staff is wonderful, especially Mar who has given us such a warm welcome. On check in, we were accommodated to a rather late dinner reservation with the last call for the restaurant despite our late check in. The room is just wonderful; comfortable, clean, has everything you need and a huge plus: Spectacular views of lake Luzern and the mountains. The Hermitage restaurant has a Michelin star, the food was stellar and the bar was amazing. The staff has been professional, welcoming, and extremely helpful, exemplifying the epitome of a perfect guest experience. Thank you to everyone at Hotel Hermitage. We will be staying here again on our next visit to Luzern.Ich danke Ihnen sehr !
We absolutely LOVED our stay at the Hermitage. The staff is wonderful, especially Mar who has given us such a warm welcome. On check in, we were accommodated to a rather late dinner reservation with the last call for the restaurant despite our late check in. The room is just wonderful; comfortable, clean, has everything you need and a huge plus: Spectacular views of lake Luzern and the mountains. The Hermitage restaurant has a Michelin star, the food was stellar and the bar was amazing. The staff has been professional, welcoming, and extremely helpful, exemplifying the epitome of a perfect guest experience. Thank you to everyone at Hotel Hermitage. We will be staying here again on our next visit to Luzern.Ich danke Ihnen sehr !
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Pierre
7 oct. 2025
·
A séjourné 1 nuit
vue imprenable sur le lac et Lucerne, hotel très calme. Par contre aucun paravent dans la salle de bain et donc aucune intimité? pas de bon gout et surprenant ! Un bémol : le parking est payant , 15 chf par jour. Cela est inacceptable pour un tel hôtel , vu le prix des chambres
vue imprenable sur le lac et Lucerne, hotel très calme. Par contre aucun paravent dans la salle de bain et donc aucune intimité? pas de bon gout et surprenant ! Un bémol : le parking est payant , 15 chf par jour. Cela est inacceptable pour un tel hôtel , vu le prix des chambres
8
Nicolas
22 sept. 2023
·
A séjourné 2 nuits
Séjour à Lucerne pour nos 20 ans de mariage. Un peu déçus par la chambre, la vue directe sur le lac était tronquée. Au premier étage (mais correspond à un rez-de-chaussée), la chambre donne directement sur le jardin/plage de l'hôtel, on est en vitrine, pas d'intimité, pas de rideau léger, seulement des rideaux occultants. On voit bien de l'eau, mais on n'a pas cette vue lac qu i est vantée sur le site. Par contre la possibilité de se baigner au lac depuis le jardin est fantastique! L'accueil est minimaliste. Il faut réclamer les informations (possibilité de guestcard, comment ça se passe pour le parking, quelles sont les installations spa/piscine, etc...) Pas de salutations lorsque l'on passe devant le personnel d'accueil hors check-in/check-out. Nous avons dû payer la totalité du séjour dès notre arrivée. Nous avons voulu mettre le souper sur la note de la chambre, le serveur ne nous a pas trouvés. Nous rêvions de faire un séjour dans cet établissement, mais expérience faite nous avons trouvé que le rapport qualité/prix n'en valait pas la peine.
Séjour à Lucerne pour nos 20 ans de mariage. Un peu déçus par la chambre, la vue directe sur le lac était tronquée. Au premier étage (mais correspond à un rez-de-chaussée), la chambre donne directement sur le jardin/plage de l'hôtel, on est en vitrine, pas d'intimité, pas de rideau léger, seulement des rideaux occultants. On voit bien de l'eau, mais on n'a pas cette vue lac qu i est vantée sur le site. Par contre la possibilité de se baigner au lac depuis le jardin est fantastique! L'accueil est minimaliste. Il faut réclamer les informations (possibilité de guestcard, comment ça se passe pour le parking, quelles sont les installations spa/piscine, etc...) Pas de salutations lorsque l'on passe devant le personnel d'accueil hors check-in/check-out. Nous avons dû payer la totalité du séjour dès notre arrivée. Nous avons voulu mettre le souper sur la note de la chambre, le serveur ne nous a pas trouvés. Nous rêvions de faire un séjour dans cet établissement, mais expérience faite nous avons trouvé que le rapport qualité/prix n'en valait pas la peine.
10
Volker
12 mars 2023
·
A séjourné 1 nuit
Belle vue sur le lac depuis le balcon. Chambre refaite par l’architecte Meuron mais pas du tout de mon goût Personnel très sympathique
Belle vue sur le lac depuis le balcon. Chambre refaite par l’architecte Meuron mais pas du tout de mon goût Personnel très sympathique
10
Martin
3 juil. 2022
·
A séjourné 4 nuits
L’hôtel est exceptionnel, tout à côté de Lucerne mais nous donne l’impression d’être à la campagne en bordure d’un lac. La vue est à couper le souffle, attendez-vous à des couchers de soleil inoubliables! Côté restaurant, on vous recommande de prendre un verre au Beach Club mais de partir à Lucerne (Les 3 restos Peperoncini sont parfaits) ou Meggen (Schlossli est excellent) pour payer moins cher. Sinon bravo aux gestionnaires de cet établissement!
L’hôtel est exceptionnel, tout à côté de Lucerne mais nous donne l’impression d’être à la campagne en bordure d’un lac. La vue est à couper le souffle, attendez-vous à des couchers de soleil inoubliables! Côté restaurant, on vous recommande de prendre un verre au Beach Club mais de partir à Lucerne (Les 3 restos Peperoncini sont parfaits) ou Meggen (Schlossli est excellent) pour payer moins cher. Sinon bravo aux gestionnaires de cet établissement!
6
Emily
il y a 2 semaines
·
A séjourné 2 nuits
We paid approx. 800.00 US dollars a night with the expectation that there would be air conditioning and a peaceful environment. The room was a standard room and very basic and stuffy. The ac worked, but was not adequate to cool the room. Leaving the windows open for fresh air was not an option due to lots of mosquitos! So, sleep was not restful. In the morning we sat on our balcony to enjoy the lake view. Well, the employees were talking and setting up early and ALL morning. It turned peace and tranquility into a noisy and chaotic experience. Not enjoyable at all. The shampoo dispenser was broken, there were no amenities such as lotion and etc. and, the room had these massive curtains that covered the walls and tv. When you open them, they slide right off the panel. The positives are the parking was easy and accessible. The public bus is right in front of the hotel. The staff was warm and friendly. Sleep and peace were our expectations at this price point and it was sadly not delivered. We will not stay again
We paid approx. 800.00 US dollars a night with the expectation that there would be air conditioning and a peaceful environment. The room was a standard room and very basic and stuffy. The ac worked, but was not adequate to cool the room. Leaving the windows open for fresh air was not an option due to lots of mosquitos! So, sleep was not restful. In the morning we sat on our balcony to enjoy the lake view. Well, the employees were talking and setting up early and ALL morning. It turned peace and tranquility into a noisy and chaotic experience. Not enjoyable at all. The shampoo dispenser was broken, there were no amenities such as lotion and etc. and, the room had these massive curtains that covered the walls and tv. When you open them, they slide right off the panel. The positives are the parking was easy and accessible. The public bus is right in front of the hotel. The staff was warm and friendly. Sleep and peace were our expectations at this price point and it was sadly not delivered. We will not stay again
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-20: 576.090033708252USD
- 2026-09-21: 576.7878520962524USD
- 2026-09-22: 589.3689289669189USD
- 2026-09-23: 544.5196960819702USD
- 2026-09-24: 523.6213187980957USD
- 2026-09-25: 536.1385565097656USD
- 2026-09-26: NO DATA
- 2026-09-27: 717.3861583044434USD
- 2026-09-28: 614.7063164721679USD
- 2026-09-29: 663.5973770544433USD
- 2026-09-30: NO DATA
- 2026-10-01: 453.99044577667235USD
- 2026-10-02: 585.4627288410644USD
- 2026-10-03: 887.2628957878418USD
- 2026-10-04: 426.5983338314209USD
- 2026-10-05: 556.5698538689576USD
- 2026-10-06: 624.1591344770508USD
- 2026-10-07: 519.89157809198USD
- 2026-10-08: 452.1434875079956USD
- 2026-10-09: 442.2235195409546USD
- 2026-10-10: 419.6107999484253USD
- 2026-10-11: 374.9301822859497USD
- 2026-10-12: 378.16384755249027USD
- 2026-10-13: 396.6312940962524USD
- 2026-10-14: 420.4105929008789USD
- 2026-10-15: 441.7338875491333USD
- 2026-10-16: 395.01833103350833USD
- 2026-10-17: 417.989747557251USD
- 2026-10-18: 348.8068342296753USD
- 2026-10-19: 369.3783466149902USD
- 2026-10-20: 350.84201821398926USD
- 2026-10-21: 366.7502253623657USD
- 2026-10-22: 370.2389320962524USD
- 2026-10-23: 402.7420988598633USD
- 2026-10-24: 419.31163487145994USD
- 2026-10-25: 349.3995263668213USD
- 2026-10-26: 370.6908489074707USD
- 2026-10-27: 547.9161284417725USD
- 2026-10-28: 373.16208621478273USD
- 2026-10-29: 352.50603859643553USD
- 2026-10-30: 371.7684455068359USD
- 2026-10-31: 335.7391719973755USD
- 2026-11-01: 345.2078534904785USD
- 2026-11-02: 441.673725357605USD
- 2026-11-03: 379.32787039672854USD
- 2026-11-04: 362.12435515612793USD
- 2026-11-05: 372.34825074847413USD
- 2026-11-06: 382.20728611175537USD
- 2026-11-07: 383.966137236145USD
- 2026-11-08: 340.5994926531372USD
- 2026-11-09: 460.18715150408934USD
- 2026-11-10: 412.59399040063477USD
- 2026-11-11: 356.5433138578491USD
- 2026-11-12: 379.41888409625244USD
- 2026-11-13: 383.966137236145USD
- 2026-11-14: 378.3960918215332USD
- 2026-11-15: 356.50342751550295USD
- 2026-11-16: 360.96782632177735USD
- 2026-11-17: 356.5433138578491USD
- 2026-11-18: 356.50342751550295USD
- 2026-11-19: 340.34532665423586USD
- 2026-11-20: 378.3960918215332USD
L'heure d'enregistrement commence à 15:00 L'heure d'enregistrement se termine à 23:59 L'heure de départ se termine à 11:00
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
Conditions d'âge
L'âge minimum pour l'enregistrement est de 18 ans
Animaux de compagnie
Les animaux d'assistance sont autorisés ; Les animaux d'assistance sont exemptés de frais/restrictions ; Seuls les chiens sont autorisés ; Animaux de compagnie admis ; Frais pour animaux : CHF 30 par animal, par jour ; Les animaux d'assistance sont exemptés de frais ;
Services de la réception
Le personnel de la réception accueillera les clients à leur arrivée dans l'établissement. Les informations fournies par l'établissement peuvent être traduites à l'aide d'outils de traduction automatique.
Identification
Une pièce d'identité avec photo délivrée par le gouvernement et une carte de crédit, une carte de débit ou un dépôt en espèces peuvent être requis lors de l'enregistrement pour les frais accessoires ;
Politique concernant les enfants et les lits d'appoint
Des frais pour personne supplémentaire peuvent s'appliquer et varier selon la politique de l'établissement ; Cet établissement dispose d'espaces extérieurs, tels que des balcons, des patios, des terrasses qui peuvent ne pas convenir aux enfants ; si vous avez des inquiétudes, nous vous recommandons de contacter l'établissement avant votre arrivée pour confirmer qu'il peut vous accueillir dans une chambre appropriée ; Frais pour lit bébé : CHF 40.00 par nuit ; Frais pour lit d'appoint : CHF 65.00 par nuit ;
Restauration
Savourez une cuisine internationale au Restaurant HERMITAGE, l'un des 2 restaurants de l'hôtel, ou restez au calme et profitez du service en chambre (pendant des heures limitées). Terminez votre journée avec une boisson au bar/salon. Des petits-déjeuners buffet sont servis en semaine de 7h00 à 10h30 et le week-end de 7h00 à 11h00 moyennant des frais. Frais pour le petit-déjeuner buffet : environ CHF 35.00 pour les adultes et CHF 13.5 pour les enfants ;
Frais et taxes obligatoires
Il vous sera demandé de payer les frais suivants à l'établissement. Les frais peuvent inclure les taxes applicables :
- Une taxe est imposée par la ville : CHF 2.80 par personne, par nuit
- Frais de séjour : CHF 2.70 par personne, par nuit
Équipements populaires
Parking
Restaurant
Centre d'affaires
Service en chambre
Service de voiturier
Nettoyage à sec
Services
Centre d'affaires
Nettoyage à sec
Ménage
Salle de banquet
Service de change
Coffre-fort
Location de vélos
Consigne à bagage
Zone fumeurs
Laverie
24-Hour Front Desk
Concierge Services
Activités
Plage privée
Jardin
Parcours de golf (à proximité)
Plage (à proximité)
Cyclisme
Billard
Aire de jeux
Canoë
Randonnée
Mobilier d'extérieur
Terrasse
Fitness Center (nearby)
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Massage
Salon de bronzage
Spa et centre de bien-être
Déjeuners à emporter
Petit-déjeuner en chambre
Chambres hypoallergéniques
Chambre familiale
Beach Sun Loungers
Wheelchair Accessible (Limited)
Parking
Parking
Service de voiturier
Station de recharge pour véhicule électrique
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit