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Hotel Fenix Gran Meliá - The Leading Hotels of the World

514 $

/ Nacht

Ø-Preis November

Hotel Fenix Gran Meliá - The Leading Hotels of the World - Image 1

Hotel Fenix Gran Meliá - The Leading Hotels of the World - Zimmer

Hotel Fenix Gran Meliá - The Leading Hotels of the World - Zimmer

Hotel Fenix Gran Meliá - The Leading Hotels of the World - Restaurant

Hotel Fenix Gran Meliá - The Leading Hotels of the World - Badezimmer

Preise für Hotel Fenix Gran Meliá - The Leading Hotels of the World

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514 $

/ Nacht

Ø-Preis November

Monatliche Durchschnittspreise

Bei Hotel Fenix Gran Meliá - The Leading Hotels of the World ist August mit durchschnittlich 335 $ pro Nacht der günstigste Monat und September mit 675 $ der teuerste. Grundlage sind die letzten 12 Monate.

Durchschnittl. Preis pro Nacht in Hotel Fenix Gran Meliá - The Leading Hotels of the World nach Monat, letzte 12 Monate (USD)
Monat	Durchschnittspreis
Januar	475 $
Februar	357 $
März	454 $
April	519 $
Mai	559 $
Juni	557 $
Juli	433 $
August	335 $
September	675 $
Oktober	610 $
November	514 $
Dezember	461 $

Am teuersten: September (ca. 675 $)

Am günstigsten: August (ca. 335 $)

Über diese Unterkunft

Gönn dir einen Besuch des Wellnessbereichs, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Kostenloses WLAN, ein Concierge-Service und Babysitting (gegen Gebühr) stehen ebenfalls zur Verfügung. Ziele in der Umgebung errei...

Annehmlichkeiten

Gönn dir einen Besuch des Wellnessbereichs, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Kostenloses WLAN, ein Concierge-Service und Babysitting (gegen Gebühr) stehen ebenfalls zur Verfügung. Ziele in der Umgebung erreichst du mit dem Shuttle (gegen Gebühr).

Services der Unterkunft

Zum Angebot gehören ein rund um die Uhr geöffnetes Businesscenter, ein Express-Check-in und ein Express-Check-out. Wenn du eine Veranstaltung in Madrid planst, ist dieses Hotel eine gute Wahl, denn zu den 6458 Quadratfuß (600 Quadratmeter) großen Veranstaltungsräumlichkeiten zählen Konferenzfläche und 6 Tagungsräume. Der Flughafentransfer (rund um die Uhr) ist kostenpflichtig; außerdem gibt es vor Ort Folgendes: Parken ohne Service (kostenpflichtig).

Gastronomie

Lass deinen Tag bei einem Drink an der Bar/Lounge ausklingen. Gegen Gebühr wird täglich von 07:00 Uhr bis 11:00 Uhr ein Frühstücksbuffet angeboten.

Zimmer

Fühl dich in einem der 184 Zimmer, die Minibar und einen Plasmafernseher bieten, wie zu Hause. Dein Bett bietet Daunenbettdecken und hochwertige Bettwaren. Satellitenempfang und DVD-Player stehen ebenso zur Verfügung wie ein WLAN-Internetzugang (kostenlos). Es gibt eigene Badezimmer, die über Designer-Toilettenartikel und Bidets verfügen.

Lage

Hotel Fenix Gran Meliá - The Leading Hotels of the World in Madrid (Salamanca/Serrano) lockt mit einem Aufenthalt, der nur 15 Gehminuten von Retiro-Park und Botschaft der Vereinigten Staaten von Amerika entfernt ist. Dieses Hotel im luxuriösen Stil ist 1,3 km von Gran Via und 1,7 km von Nationalmuseum Prado entfernt.

In der Nähe

Paseo de la Castellana(0.1 Meilen)
Plaza de Colón(0.1 Meilen)
El Corte Inglés(0.2 Meilen)
Museo Arqueológico Nacional de España(0.3 Meilen)
Einkaufszentrum ABC Serrano(0.4 Meilen)
Puerta de Alcalá(0.5 Meilen)
Paseo del Prado(0.6 Meilen)
Retiro-Park(0.6 Meilen)
Straße Calle de Alcalá(0.6 Meilen)
Plaza de Cibeles(0.6 Meilen)
Botschaft der Vereinigten Staaten von Amerika(0.7 Meilen)
Plaza de Chueca(0.7 Meilen)
Gran Via(0.8 Meilen)
Gesellschaft der Schönen Künste(0.8 Meilen)
Nationalmuseum Thyssen-Bornemisza(0.8 Meilen)
Der bevorzugte Flughafen für Hotel Fenix Gran Meliá - The Leading Hotels of the World ist Flughafen Adolfo Suárez Madrid-Barajas (MAD)(8.4 Meilen)

Lage

Hermosilla, 2, Recoletos, Madrid, Spanien

Paseo de la Castellana (0.1 Meilen)

Plaza de Colón (0.1 Meilen)

El Corte Inglés (0.2 Meilen)

Museo Arqueológico Nacional de España (0.3 Meilen)

Einkaufszentrum ABC Serrano (0.4 Meilen)

Puerta de Alcalá (0.5 Meilen)

Gästebewertungen zu Hotel Fenix Gran Meliá - The Leading Hotels of the World

9.1

Hervorragend

Basierend auf 1.002 verifizierten Bewertungen

Wer übernachtet hier?

Geschäftsreisende

19%

Paare

48%

Familien

18%

Gruppen

9%

Alleinreisende

4%

Was Gäste sagen

KI-Zusammenfassung aktueller Gästebewertungen

In aktuellen Bewertungen wird das Hotel Fenix Gran Meliá – The Leading Hotels of the World für seine gehobene Lage im Stadtteil Salamanca, das aufmerksame Personal und die klassische Atmosphäre gelobt. Einige Rückmeldungen bemängeln kleinere Zimmer und gelegentliche Probleme mit der Klimaanlage.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

Was Gäste sagen

In aktuellen Bewertungen wird das Hotel Fenix Gran Meliá – The Leading Hotels of the World für seine gehobene Lage im Stadtteil Salamanca, das aufmerksame Personal und die klassische Atmosphäre gelobt. Einige Rückmeldungen bemängeln kleinere Zimmer und gelegentliche Probleme mit der Klimaanlage.

Viele Gäste heben das hervorragende Frühstück, die angenehme Bar und den Mehrwert der Red Level Lounge hervor. Einige Reisende erwähnen langsame oder kleine Aufzüge, Straßenlärm bei geöffneten Fenstern, veraltete Elemente und uneinheitliche Erfahrungen mit dem Concierge oder der Abrechnung. Wenn Sie realistische Erwartungen bezüglich Zimmergröße und Ausstattung haben, werden Sie wahrscheinlich einen gepflegten Aufenthalt genießen.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Klassische Gemeinschaftsbereiche, eine hochgelobte Red Level Lounge und eine beliebte Bar sind besonders hervorzuheben. Einige Bewertungen erwähnen kleine oder langsame Aufzüge, gelegentliche Probleme mit der Klimaanlage, veraltete Elemente und zusätzliche Leistungen wie einen Hotelwagen oder einen Valet-Service, die von wenigen Gästen erwähnt werden.

Ähnliche Gästebewertungen

10

Zourik

14. Juli 2025

·

Aufenthalt für 4 Nächte

One of the best experiences we've had in Madrid. The staff was very nice (particularly Yana, who went out of her way to make sure our family was comfortable). Nice size rooms if you get a 1 bedroom, with plenty of space and amenities. Food was excellent at the Red Level lounge. Would definitely go back again.

One of the best experiences we've had in Madrid. The staff was very nice (particularly Yana, who went out of her way to make sure our family was comfortable). Nice size rooms if you get a 1 bedroom, with plenty of space and amenities. Food was excellent at the Red Level lounge. Would definitely go back again.

8

Marcelo A

12. Apr. 2025

·

Aufenthalt für 3 Nächte

Fue una buena estancia pero el hotel está viejo y aunque renovado no es moderno. Elevadores lentos y pequeños

Fue una buena estancia pero el hotel está viejo y aunque renovado no es moderno. Elevadores lentos y pequeños

2

Raja

18. Aug. 2022

·

Aufenthalt für 3 Nächte

I was very disappointed. AC wasn’t working and no cofee or star in room

I was very disappointed. AC wasn’t working and no cofee or star in room

8

Lawrence

5. Apr. 2025

·

Aufenthalt für 4 Nächte

The hotel, a Leading Hotels of the World member, is well located, next to Margaret Thatcher Plaza. We booked a Red Level Deluxe room which included Club Room access and separate check-in on the 7th floor. Room had an entry hallway and bath with door separating the bedroom; it seemed small and cramped. The bed was very comfortable. The RedLevel Club Room offered complimentary buffet or a la carte breakfast till 10 AM and snack buffet starting at 13:30 every day, with standard Spanish style offerings. Premium spirits are freely poured, including Moët Chandon champagne; service is excellent. The Club Room is unexceptional, joining space with Aduana, a limited-menu restaurant; there is access to two uninspiring outdoor terraces, one for smokers. Hotel lobby, adjoining bar (Balmoral) and terrace offer old-world luxury. The other restaurant in the hotel, Zuma, offers Japanese gastronomic fare. Restaurant prices are astronomic, and we avoided them. Note: only some rooms of this category have walk-in showers, in the event a shower-over-tub doesn’t suit, you must specify.

The hotel, a Leading Hotels of the World member, is well located, next to Margaret Thatcher Plaza. We booked a Red Level Deluxe room which included Club Room access and separate check-in on the 7th floor. Room had an entry hallway and bath with door separating the bedroom; it seemed small and cramped. The bed was very comfortable. The RedLevel Club Room offered complimentary buffet or a la carte breakfast till 10 AM and snack buffet starting at 13:30 every day, with standard Spanish style offerings. Premium spirits are freely poured, including Moët Chandon champagne; service is excellent. The Club Room is unexceptional, joining space with Aduana, a limited-menu restaurant; there is access to two uninspiring outdoor terraces, one for smokers. Hotel lobby, adjoining bar (Balmoral) and terrace offer old-world luxury. The other restaurant in the hotel, Zuma, offers Japanese gastronomic fare. Restaurant prices are astronomic, and we avoided them. Note: only some rooms of this category have walk-in showers, in the event a shower-over-tub doesn’t suit, you must specify.

10

Maria

3. Aug. 2025

·

Aufenthalt für eine Nacht

Excelente hotel, clásico y super bien ubicado! Muy elegante y con un magnífico bar!

Excelente hotel, clásico y super bien ubicado! Muy elegante y con un magnífico bar!

10

Kerry

7. Sept. 2025

·

Aufenthalt für 2 Nächte

The hotel staff were fantastic, incredibly attentive and friendly. Red level was worth the extra and the breakfast was wonderful. Lovely room and amenities.

The hotel staff were fantastic, incredibly attentive and friendly. Red level was worth the extra and the breakfast was wonderful. Lovely room and amenities.

10

Ana

28. Aug. 2023

·

Aufenthalt für 3 Nächte

Hotel is great - rooms are ample, bathrooms a little strange but functional, great location in Madrid. We had a 2 bedroom suite (red level) which suited our family of four perfectly. Red level lounge is really nice, however it lacks in environment (but plenty of drinks and food). Personnel at red level lounge is super sweet. The breakfast however is very lacking for a 5 star hotel, very simple offerings. They could do much better comparing to other hotels we stayed in our vacation in Spain. Lots of courtesy food sent to our room daily, it was a very appreciated, sweet gesture that shows how hospitable this hotel is.

Hotel is great - rooms are ample, bathrooms a little strange but functional, great location in Madrid. We had a 2 bedroom suite (red level) which suited our family of four perfectly. Red level lounge is really nice, however it lacks in environment (but plenty of drinks and food). Personnel at red level lounge is super sweet. The breakfast however is very lacking for a 5 star hotel, very simple offerings. They could do much better comparing to other hotels we stayed in our vacation in Spain. Lots of courtesy food sent to our room daily, it was a very appreciated, sweet gesture that shows how hospitable this hotel is.

10

Mary

21. Aug. 2024

·

Aufenthalt für eine Nacht

We just have the most amazing experience at the Felix Gran Meliá, the instant we arrived were greeted very friendly and caring. We had an overnight flight and went to the hotel to leave the luggage, instead had the lovely surprise that the rooms were ready and could leave our stuff and get settle for the day-something we really appreciated! The buffet breakfast had a great selection, the space is gorgeous, comfortable and the service it’s EXCELLENT. Every single staff person were extremely helpful and welcoming, suggestions for activities, places to visit, timing, they offered help with reservations. A nice token is that the hotel has a car for guest services, it was available that night and it gave us a ride to the restaurant we made reservations that evening. Location is unbeatable!, in a very safe location, 7 minutes walking distance to Alcalá door, terrazas for dinner, 10 minutes from the Prado museum and 15-20 puerta del sol. Definitely a place to stay!!! And we are really hoping to come back very soon!

We just have the most amazing experience at the Felix Gran Meliá, the instant we arrived were greeted very friendly and caring. We had an overnight flight and went to the hotel to leave the luggage, instead had the lovely surprise that the rooms were ready and could leave our stuff and get settle for the day-something we really appreciated! The buffet breakfast had a great selection, the space is gorgeous, comfortable and the service it’s EXCELLENT. Every single staff person were extremely helpful and welcoming, suggestions for activities, places to visit, timing, they offered help with reservations. A nice token is that the hotel has a car for guest services, it was available that night and it gave us a ride to the restaurant we made reservations that evening. Location is unbeatable!, in a very safe location, 7 minutes walking distance to Alcalá door, terrazas for dinner, 10 minutes from the Prado museum and 15-20 puerta del sol. Definitely a place to stay!!! And we are really hoping to come back very soon!

8

javier

31. Aug. 2022

·

Aufenthalt für eine Nacht

Location was perfect, Conditions perfect But it was late August and the temperature was in the low 90. There is no air conditioning!!! So you need to sleep with the windows open. The noise from the street stops at 5:45am. Then it starts at 8:30am. If you are a youngster book it you don’t need to rest!!! If you need 5-7 hours of sleep every night don’t book it. We booked it for three nights. The first night we couldn’t sleep because of the noise on the streets. Second night we slept better because we went to bed at 5:00am. Third night we gave up and went to bed 10:00pm. It was a rough noisy night. The place is perfect if you do not need your night sleep!! I guess in the colder season you can close the windows and there would be no street noise. It would be the perfect place if the windows are closed!!

Location was perfect, Conditions perfect But it was late August and the temperature was in the low 90. There is no air conditioning!!! So you need to sleep with the windows open. The noise from the street stops at 5:45am. Then it starts at 8:30am. If you are a youngster book it you don’t need to rest!!! If you need 5-7 hours of sleep every night don’t book it. We booked it for three nights. The first night we couldn’t sleep because of the noise on the streets. Second night we slept better because we went to bed at 5:00am. Third night we gave up and went to bed 10:00pm. It was a rough noisy night. The place is perfect if you do not need your night sleep!! I guess in the colder season you can close the windows and there would be no street noise. It would be the perfect place if the windows are closed!!

10

Jennifer

4. März 2023

·

Aufenthalt für eine Nacht

Very attentive staff. Valet parking! Friendly check in. Beautiful property. Nice bar area. Close walking to many things. No coffee in room. Only option for breakfast was buffet.

Very attentive staff. Valet parking! Friendly check in. Beautiful property. Nice bar area. Close walking to many things. No coffee in room. Only option for breakfast was buffet.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Wird häufig als sehr sauber und gepflegt beschrieben. Einige Kommentare weisen auf veraltete Bereiche oder Wartungsbedarf in einigen Zimmern hin.

Ähnliche Gästebewertungen

10

Cesar

26. Juli 2023

·

Aufenthalt für 4 Nächte

The rooms are very comfortable. Enjoyed the old look, yet clean and neat. Completely recommend it.

The rooms are very comfortable. Enjoyed the old look, yet clean and neat. Completely recommend it.

8

Perla

16. März 2025

·

Aufenthalt für eine Nacht

El hotel estaba muy limpio y te dejan bastantes toallas ,los empleados todos eran muy amables

El hotel estaba muy limpio y te dejan bastantes toallas ,los empleados todos eran muy amables

10

RICARDO

31. Juli 2023

·

Aufenthalt für eine Nacht

Excellent , friendly and very helpful staff in a very beautiful , elegant and clean hotel ..

Excellent , friendly and very helpful staff in a very beautiful , elegant and clean hotel ..

8

Marcelo A

12. Apr. 2025

·

Aufenthalt für 3 Nächte

Fue una buena estancia pero el hotel está viejo y aunque renovado no es moderno. Elevadores lentos y pequeños

Fue una buena estancia pero el hotel está viejo y aunque renovado no es moderno. Elevadores lentos y pequeños

10

Moises

28. Feb. 2024

·

Aufenthalt für 2 Nächte

Clean and nice

Clean and nice

10

daniele

28. Aug. 2025

·

Aufenthalt für 3 Nächte

Hotel maravilhoso! Tudo impecavel!

Hotel maravilhoso! Tudo impecavel!

10

Valeria

26. Okt. 2025

·

Aufenthalt für 2 Nächte

My husband and I stayed at Hotel Fénix this October and honestly it was amazing. From the moment we arrived they treated us wonderfully and we felt super comfortable. I have to especially mention Santiago, Antonio and Jean Paul because they were incredible. Always attentive, super friendly and willing to help us with anything. They truly made a difference in our stay. The hotel is great, the rooms very comfortable and clean. The location is perfect for getting around Madrid and exploring the city. Breakfast was also very good. In summary, if you’re looking for a good hotel in Madrid with excellent service, Hotel Fénix is a great option. We were delighted and will definitely return. Totally recommended.

My husband and I stayed at Hotel Fénix this October and honestly it was amazing. From the moment we arrived they treated us wonderfully and we felt super comfortable. I have to especially mention Santiago, Antonio and Jean Paul because they were incredible. Always attentive, super friendly and willing to help us with anything. They truly made a difference in our stay. The hotel is great, the rooms very comfortable and clean. The location is perfect for getting around Madrid and exploring the city. Breakfast was also very good. In summary, if you’re looking for a good hotel in Madrid with excellent service, Hotel Fénix is a great option. We were delighted and will definitely return. Totally recommended.

10

Ed

18. Okt. 2024

·

Aufenthalt für 3 Nächte

beautifully kept, very well located, will definitely stay again. Breakfast really good.

beautifully kept, very well located, will definitely stay again. Breakfast really good.

6

Farouk

20. Okt. 2024

·

Aufenthalt für eine Nacht

The room was very small, the conditions of the room and the hotel needed total renovation.

The room was very small, the conditions of the room and the hotel needed total renovation.

10

Alonso

13. Okt. 2025

·

Aufenthalt für eine Nacht

El desayuno excelente el personal, muy atento de la limpieza, excelente y los servicios también

El desayuno excelente el personal, muy atento de la limpieza, excelente y los servicios también

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Die Zimmer verfügen über eine klassische Einrichtung und komfortable Betten, sind jedoch oft klein mit kompakten Badezimmern; einige höherwertige Kategorien und Suiten bieten mehr Platz. Mehrere Gäste erwähnen veraltete Ausstattungsmerkmale oder ungewöhnliche Raumaufteilungen, gelegentlichen Straßenlärm bei geöffneten Fenstern und begrenzte begehbare Duschen.

Ähnliche Gästebewertungen

10

Branavan

17. Sept. 2024

·

Aufenthalt für eine Nacht

Beautiful property spacious

Beautiful property spacious

10

David

21. Okt. 2025

·

Aufenthalt für eine Nacht

El piso del cuarto rechina cada que pisa alguien, es muy viejo el edificio, el cuarto está pequeño y la cama es matrimonial

El piso del cuarto rechina cada que pisa alguien, es muy viejo el edificio, el cuarto está pequeño y la cama es matrimonial

10

Beatriz Eugenia

24. Apr. 2023

·

Aufenthalt für 4 Nächte

Muy cómodo con ventanas dobles lo cual te aísla del sonido del exterior. El desayuno muy completo. La gente amable y servicio Excelente. Aparte la ubicación inmejorable Los chocolates que te ponen en la noche buenisisimos. Lo único k le faltaría para la perfección es el tamaño de la regadera que me parecio un poco angosta y por ser tina pues incómodo

Muy cómodo con ventanas dobles lo cual te aísla del sonido del exterior. El desayuno muy completo. La gente amable y servicio Excelente. Aparte la ubicación inmejorable Los chocolates que te ponen en la noche buenisisimos. Lo único k le faltaría para la perfección es el tamaño de la regadera que me parecio un poco angosta y por ser tina pues incómodo

2

ibrahim

8. Mai 2023

·

Aufenthalt für 3 Nächte

I paid for a 322sq ft premium room but was given a closet sized tiny tiny room. The second day when I complained I was moved to a larger room which should have been allocated at check-in. There was no apology and the change was arranged after a lenghty argument.

I paid for a 322sq ft premium room but was given a closet sized tiny tiny room. The second day when I complained I was moved to a larger room which should have been allocated at check-in. There was no apology and the change was arranged after a lenghty argument.

8

Clara

21. Aug. 2024

·

Aufenthalt für eine Nacht

Servicio excelente, hotel reformado pero la habitación superior la encontré pequeña para dos personas. El baño minúsculo no cabían dos personas , la cama en esta categoría de hotel y habitación podría haber sido extra grande. El desayuno excelente. En general salvando el tamaño de la habitación , el hotel está muy bien.

Servicio excelente, hotel reformado pero la habitación superior la encontré pequeña para dos personas. El baño minúsculo no cabían dos personas , la cama en esta categoría de hotel y habitación podría haber sido extra grande. El desayuno excelente. En general salvando el tamaño de la habitación , el hotel está muy bien.

8

virginia

25. Jan. 2026

·

Aufenthalt für 5 Nächte

Room was small ,

Room was small ,

10

Leanna

3. Mai 2024

·

Aufenthalt für 3 Nächte

Convenient, friendly staff, rooms are nice size

Convenient, friendly staff, rooms are nice size

10

Bjørn

18. Sept. 2024

·

Aufenthalt für 3 Nächte

Meget høy standard på service og restauranter. Vi hadde et rom med terasse meget egen jacuzzi. Rommet var meget lite og trangt. Har tidligere bodd der på jr. Suite og foretrekker nok det selv uten egen jakuzzi.

Meget høy standard på service og restauranter. Vi hadde et rom med terasse meget egen jacuzzi. Rommet var meget lite og trangt. Har tidligere bodd der på jr. Suite og foretrekker nok det selv uten egen jakuzzi.

8

Gianni

4. Okt. 2023

·

Aufenthalt für eine Nacht

A very nice old hotel with a lot of charm, but missing some of the modern conveniences. (stand alone shower, USB ports, etc.) Perfect location for shopping and dining in one of Madrid nicest neighborhood. Generous size and elegant room, but with a small bathroom.

A very nice old hotel with a lot of charm, but missing some of the modern conveniences. (stand alone shower, USB ports, etc.) Perfect location for shopping and dining in one of Madrid nicest neighborhood. Generous size and elegant room, but with a small bathroom.

8

Shayne

7. Okt. 2025

·

Aufenthalt für 4 Nächte

Rooms a little cramped

Rooms a little cramped

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Service

Der Service wird durchweg als warm, aufmerksam und proaktiv in allen Bereichen gelobt, mit zahlreichen herausragenden Leistungen am Concierge und in der Red Level Lounge. Einige Gäste berichteten von Problemen wie unhilfsbereiten Antworten auf frühe Check-in-Anfragen, Buchungszuschlägen oder uneinheitlichen Empfehlungen des Concierge.

Ähnliche Gästebewertungen

10

paola

26. Mai 2025

·

Aufenthalt für 2 Nächte

It’s certainly a favorite, from all the toiletry options to the buffet breakfast, but the best part are its people! Friendly and willing to go the xtra mile.

It’s certainly a favorite, from all the toiletry options to the buffet breakfast, but the best part are its people! Friendly and willing to go the xtra mile.

10

Omar

18. Nov. 2025

·

Aufenthalt für 5 Nächte

I love this hotel. Have stayed here several times. The service and staff are amazing.

I love this hotel. Have stayed here several times. The service and staff are amazing.

10

FIKRA

24. Apr. 2023

·

Aufenthalt für 3 Nächte

Wonderful stay and wonderful staff! Malena was the best from the team,Thank you!

Wonderful stay and wonderful staff! Malena was the best from the team,Thank you!

10

Tonantzin

9. Juni 2023

·

Aufenthalt für 8 Nächte

Amazing hotel! We had a family trip and reunion with extended family and not only it is very family friendly but the attention to detail was superb. We were spoiled by the staff on a daily basis. Cannot say enough good things about this hotel, would certainly be back!

Amazing hotel! We had a family trip and reunion with extended family and not only it is very family friendly but the attention to detail was superb. We were spoiled by the staff on a daily basis. Cannot say enough good things about this hotel, would certainly be back!

10

Stuart

7. Nov. 2024

·

Aufenthalt für 3 Nächte

Perfect place to stay in Salamamca. Concierge was excellent

Perfect place to stay in Salamamca. Concierge was excellent

2

james

18. Juni 2025

·

Aufenthalt für 7 Nächte

Doormen were wonderful but the praises stop there, from the moment we arrived we were bombarded with up charges and to book tours, only later to find out that when we did ask them to book a train ticket we were charged double the price, when we confronted the front desk, they said they were obligated to use travel agency, but the unforgivable sin to me was when a bartender added 5 euro extra tip to a one cocktail bill after I signed the check.

Doormen were wonderful but the praises stop there, from the moment we arrived we were bombarded with up charges and to book tours, only later to find out that when we did ask them to book a train ticket we were charged double the price, when we confronted the front desk, they said they were obligated to use travel agency, but the unforgivable sin to me was when a bartender added 5 euro extra tip to a one cocktail bill after I signed the check.

10

Avi

26. März 2025

·

Aufenthalt für 5 Nächte

Amazing facility, service and ambience. We'll be always happy to return to Fénix Gran Melia. Special thanks to the frontal desk which excelled in tourist support and kindness. Kudos to Antonio, Jean Paul and Santiago at the front door for their assistance and care.

Amazing facility, service and ambience. We'll be always happy to return to Fénix Gran Melia. Special thanks to the frontal desk which excelled in tourist support and kindness. Kudos to Antonio, Jean Paul and Santiago at the front door for their assistance and care.

10

Odalys

3. Jan. 2023

·

Aufenthalt für 19.359 Nächte

I stayed for 9 nights. There was not a day where I was not impressed by the staff amazing customer service. Very nice staff, very friendly. The doorman, the bellman, receptionists, waitress and waiters, housekeepers..... the food is great!! Cocktails are delicious, refreshing, the whole stay was an extraordinary experience!!!!

I stayed for 9 nights. There was not a day where I was not impressed by the staff amazing customer service. Very nice staff, very friendly. The doorman, the bellman, receptionists, waitress and waiters, housekeepers..... the food is great!! Cocktails are delicious, refreshing, the whole stay was an extraordinary experience!!!!

10

Armando Mora

17. Nov. 2025

·

Aufenthalt für 4 Nächte

I love it everything was top notch the staff great every suggestion was excellent Andrea in front desk was excellent with her choices and help I suggest everyone to try the Melia experience top of the line see for your self if you are in Madrid I know I will be back

I love it everything was top notch the staff great every suggestion was excellent Andrea in front desk was excellent with her choices and help I suggest everyone to try the Melia experience top of the line see for your self if you are in Madrid I know I will be back

10

Manuel

7. Juli 2025

·

Aufenthalt für eine Nacht

Great location Service was excellent Staff very accommodating

Great location Service was excellent Staff very accommodating

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Lage

Wird durchweg für seine zentrale, gehobene Lage im Stadtteil Salamanca in der Nähe von Geschäften, Museen und der U-Bahn gelobt, ist aber dennoch generell ruhig. Wichtige Sehenswürdigkeiten sind leicht zu Fuß erreichbar.

Ähnliche Gästebewertungen

10

Sivaramakrishnan

30. Nov. 2024

·

Aufenthalt für 3 Nächte

Very close to all shopping in Serrano..Malena and team were very helpfuland gracious..will come back here

Very close to all shopping in Serrano..Malena and team were very helpfuland gracious..will come back here

10

paola

15. Feb. 2025

·

Aufenthalt für 3 Nächte

A great option if you want to be right smack in the middle of everything

A great option if you want to be right smack in the middle of everything

10

JAYME

23. Feb. 2026

·

Aufenthalt für 3 Nächte

Ótima localização e pessoal prestativo

Ótima localização e pessoal prestativo

8

Valeria

12. Sept. 2025

·

Aufenthalt für 4 Nächte

Excelente ubicación

Excelente ubicación

10

Pablo

27. Okt. 2025

·

Aufenthalt für 3 Nächte

Great location

Great location

10

Carlos

20. Dez. 2024

·

Aufenthalt für eine Nacht

Great location.

Great location.

10

Maritza

18. Nov. 2024

·

Staff is very friendly. Location is excellent.

Staff is very friendly. Location is excellent.

10

Ryun

31. Juli 2024

·

Aufenthalt für 2 Nächte

Great property. Great location in Madrid. Old world hospitality, modern amenities. I would recommend for a few days in Madrid.

Great property. Great location in Madrid. Old world hospitality, modern amenities. I would recommend for a few days in Madrid.

10

Mary

21. Aug. 2024

·

Aufenthalt für eine Nacht

We just have the most amazing experience at the Felix Gran Meliá, the instant we arrived were greeted very friendly and caring. We had an overnight flight and went to the hotel to leave the luggage, instead had the lovely surprise that the rooms were ready and could leave our stuff and get settle for the day-something we really appreciated! The buffet breakfast had a great selection, the space is gorgeous, comfortable and the service it’s EXCELLENT. Every single staff person were extremely helpful and welcoming, suggestions for activities, places to visit, timing, they offered help with reservations. A nice token is that the hotel has a car for guest services, it was available that night and it gave us a ride to the restaurant we made reservations that evening. Location is unbeatable!, in a very safe location, 7 minutes walking distance to Alcalá door, terrazas for dinner, 10 minutes from the Prado museum and 15-20 puerta del sol. Definitely a place to stay!!! And we are really hoping to come back very soon!

We just have the most amazing experience at the Felix Gran Meliá, the instant we arrived were greeted very friendly and caring. We had an overnight flight and went to the hotel to leave the luggage, instead had the lovely surprise that the rooms were ready and could leave our stuff and get settle for the day-something we really appreciated! The buffet breakfast had a great selection, the space is gorgeous, comfortable and the service it’s EXCELLENT. Every single staff person were extremely helpful and welcoming, suggestions for activities, places to visit, timing, they offered help with reservations. A nice token is that the hotel has a car for guest services, it was available that night and it gave us a ride to the restaurant we made reservations that evening. Location is unbeatable!, in a very safe location, 7 minutes walking distance to Alcalá door, terrazas for dinner, 10 minutes from the Prado museum and 15-20 puerta del sol. Definitely a place to stay!!! And we are really hoping to come back very soon!

10

Simon Farid

22. Okt. 2025

·

Aufenthalt für 6 Nächte

Close to the Prado and other museums. Close to metro. Upscale area, quiet

Close to the Prado and other museums. Close to metro. Upscale area, quiet

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Gastronomie

Das Frühstück wird für seine Qualität und Auswahl häufig gelobt, und die Bar, Cocktails und Zuma werden positiv erwähnt. Einige Gäste fanden das Frühstück spartanisch oder teuer, und einer bemerkte die Schließung einer Lounge.

Ähnliche Gästebewertungen

4

gisele

10. Jan. 2026

·

Aufenthalt für eine Nacht

Achei a acomodação ruim, e café da manhã bem fraco para o nível do hotel

Achei a acomodação ruim, e café da manhã bem fraco para o nível do hotel

10

AYSAR

22. Juni 2024

·

Aufenthalt für 2 Nächte

The hotel is nicely situated in the Salamanca district, , shopping is just around the corner, there are nice restaurants close by,very elegant area to walk around,well recommended to stay in this hotel. Breakfast is not excepitional and pricy for what they serve.

The hotel is nicely situated in the Salamanca district, , shopping is just around the corner, there are nice restaurants close by,very elegant area to walk around,well recommended to stay in this hotel. Breakfast is not excepitional and pricy for what they serve.

8

Lawrence

5. Apr. 2025

·

Aufenthalt für 4 Nächte

The hotel, a Leading Hotels of the World member, is well located, next to Margaret Thatcher Plaza. We booked a Red Level Deluxe room which included Club Room access and separate check-in on the 7th floor. Room had an entry hallway and bath with door separating the bedroom; it seemed small and cramped. The bed was very comfortable. The RedLevel Club Room offered complimentary buffet or a la carte breakfast till 10 AM and snack buffet starting at 13:30 every day, with standard Spanish style offerings. Premium spirits are freely poured, including Moët Chandon champagne; service is excellent. The Club Room is unexceptional, joining space with Aduana, a limited-menu restaurant; there is access to two uninspiring outdoor terraces, one for smokers. Hotel lobby, adjoining bar (Balmoral) and terrace offer old-world luxury. The other restaurant in the hotel, Zuma, offers Japanese gastronomic fare. Restaurant prices are astronomic, and we avoided them. Note: only some rooms of this category have walk-in showers, in the event a shower-over-tub doesn’t suit, you must specify.

The hotel, a Leading Hotels of the World member, is well located, next to Margaret Thatcher Plaza. We booked a Red Level Deluxe room which included Club Room access and separate check-in on the 7th floor. Room had an entry hallway and bath with door separating the bedroom; it seemed small and cramped. The bed was very comfortable. The RedLevel Club Room offered complimentary buffet or a la carte breakfast till 10 AM and snack buffet starting at 13:30 every day, with standard Spanish style offerings. Premium spirits are freely poured, including Moët Chandon champagne; service is excellent. The Club Room is unexceptional, joining space with Aduana, a limited-menu restaurant; there is access to two uninspiring outdoor terraces, one for smokers. Hotel lobby, adjoining bar (Balmoral) and terrace offer old-world luxury. The other restaurant in the hotel, Zuma, offers Japanese gastronomic fare. Restaurant prices are astronomic, and we avoided them. Note: only some rooms of this category have walk-in showers, in the event a shower-over-tub doesn’t suit, you must specify.

8

Diego

24. Nov. 2025

·

Aufenthalt für eine Nacht

Excelente desayuno!

Excelente desayuno!

10

Valeria

26. Okt. 2025

·

Aufenthalt für 2 Nächte

My husband and I stayed at Hotel Fénix this October and honestly it was amazing. From the moment we arrived they treated us wonderfully and we felt super comfortable. I have to especially mention Santiago, Antonio and Jean Paul because they were incredible. Always attentive, super friendly and willing to help us with anything. They truly made a difference in our stay. The hotel is great, the rooms very comfortable and clean. The location is perfect for getting around Madrid and exploring the city. Breakfast was also very good. In summary, if you’re looking for a good hotel in Madrid with excellent service, Hotel Fénix is a great option. We were delighted and will definitely return. Totally recommended.

My husband and I stayed at Hotel Fénix this October and honestly it was amazing. From the moment we arrived they treated us wonderfully and we felt super comfortable. I have to especially mention Santiago, Antonio and Jean Paul because they were incredible. Always attentive, super friendly and willing to help us with anything. They truly made a difference in our stay. The hotel is great, the rooms very comfortable and clean. The location is perfect for getting around Madrid and exploring the city. Breakfast was also very good. In summary, if you’re looking for a good hotel in Madrid with excellent service, Hotel Fénix is a great option. We were delighted and will definitely return. Totally recommended.

10

Odalys

3. Jan. 2023

·

Aufenthalt für 19.359 Nächte

I stayed for 9 nights. There was not a day where I was not impressed by the staff amazing customer service. Very nice staff, very friendly. The doorman, the bellman, receptionists, waitress and waiters, housekeepers..... the food is great!! Cocktails are delicious, refreshing, the whole stay was an extraordinary experience!!!!

I stayed for 9 nights. There was not a day where I was not impressed by the staff amazing customer service. Very nice staff, very friendly. The doorman, the bellman, receptionists, waitress and waiters, housekeepers..... the food is great!! Cocktails are delicious, refreshing, the whole stay was an extraordinary experience!!!!

10

Kerry

7. Sept. 2025

·

Aufenthalt für 2 Nächte

The hotel staff were fantastic, incredibly attentive and friendly. Red level was worth the extra and the breakfast was wonderful. Lovely room and amenities.

The hotel staff were fantastic, incredibly attentive and friendly. Red level was worth the extra and the breakfast was wonderful. Lovely room and amenities.

10

Valeria

4. Juni 2024

·

Aufenthalt für eine Nacht

Já fiquei nesse hotel a uns 8 anos atrás. Tinha gostado, mas não amado. Mas dessa vez tive uma ótima surpresa. Estava remodelado e o café da manhã, está espetacular. O que antes era o hard rock café agora é o Zuma, ótimo restaurante oriental! A localização é perfeita!!! O atendimento impecável!! Parabéns, é um prazer um hotel assim

Já fiquei nesse hotel a uns 8 anos atrás. Tinha gostado, mas não amado. Mas dessa vez tive uma ótima surpresa. Estava remodelado e o café da manhã, está espetacular. O que antes era o hard rock café agora é o Zuma, ótimo restaurante oriental! A localização é perfeita!!! O atendimento impecável!! Parabéns, é um prazer um hotel assim

10

Ana

28. Aug. 2023

·

Aufenthalt für 3 Nächte

Hotel is great - rooms are ample, bathrooms a little strange but functional, great location in Madrid. We had a 2 bedroom suite (red level) which suited our family of four perfectly. Red level lounge is really nice, however it lacks in environment (but plenty of drinks and food). Personnel at red level lounge is super sweet. The breakfast however is very lacking for a 5 star hotel, very simple offerings. They could do much better comparing to other hotels we stayed in our vacation in Spain. Lots of courtesy food sent to our room daily, it was a very appreciated, sweet gesture that shows how hospitable this hotel is.

Hotel is great - rooms are ample, bathrooms a little strange but functional, great location in Madrid. We had a 2 bedroom suite (red level) which suited our family of four perfectly. Red level lounge is really nice, however it lacks in environment (but plenty of drinks and food). Personnel at red level lounge is super sweet. The breakfast however is very lacking for a 5 star hotel, very simple offerings. They could do much better comparing to other hotels we stayed in our vacation in Spain. Lots of courtesy food sent to our room daily, it was a very appreciated, sweet gesture that shows how hospitable this hotel is.

10

katrina bowling

13. Sept. 2023

·

Aufenthalt für 5 Nächte

My trip was with my Mother and our accommodations were perfect for our vacation. The concierge was a tremendous help in purchasing tickets and cabs for our excursions. Breakfast was buffet style with scrambled eggs, fried eggs and boiled. A good selection of cheese , meats , fruits , cereals, yogurt and breads. Wonderful cappuccino and black coffee. Juices and champagne! I would choose this location for a future trip due to closeness to metro, bus and cabs. Excellent shopping all around the area .

My trip was with my Mother and our accommodations were perfect for our vacation. The concierge was a tremendous help in purchasing tickets and cabs for our excursions. Breakfast was buffet style with scrambled eggs, fried eggs and boiled. A good selection of cheese , meats , fruits , cereals, yogurt and breads. Wonderful cappuccino and black coffee. Juices and champagne! I would choose this location for a future trip due to closeness to metro, bus and cabs. Excellent shopping all around the area .

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

8

Luise

12. Dez. 2025

·

Aufenthalt für eine Nacht

Schönes Zimmer und super nettes Personal, leider war das Frühstück wirklich schlecht. Auf den ersten Blick viel Auswahl, leider alles nur richtig billige Fertigprodukte. Darum würden wir das Hotel trotz super Lage nicht mehr buchen.

Schönes Zimmer und super nettes Personal, leider war das Frühstück wirklich schlecht. Auf den ersten Blick viel Auswahl, leider alles nur richtig billige Fertigprodukte. Darum würden wir das Hotel trotz super Lage nicht mehr buchen.

10

LUCIO

vor 5 Tagen

·

Aufenthalt für 2 Nächte

Ótimo

Ótimo

10

EDUARDO

letzte Woche

·

Aufenthalt für 3 Nächte

A localização do é ótima, perto das lojas e restaurantes. a comida do hotel muito boa e os funcionários muito atenciosos.

A localização do é ótima, perto das lojas e restaurantes. a comida do hotel muito boa e os funcionários muito atenciosos.

10

André

letzte Woche

·

Aufenthalt für 5 Nächte

Café excepcional e atendimento da equipe incomparável! Voltarei e recomendo. Único ponto de melhoria é a estrutura em si do hotel que já mostra sinais dos anos.

Café excepcional e atendimento da equipe incomparável! Voltarei e recomendo. Único ponto de melhoria é a estrutura em si do hotel que já mostra sinais dos anos.

10

Aloisio

letzte Woche

·

Aufenthalt für 5 Nächte

Achamos que a localização e a equipe de funcionários são o ponto alto.

Achamos que a localização e a equipe de funcionários são o ponto alto.

Richtlinien der Unterkunft

Hinweise zum Check-in

Alles, was Sie wissen müssen, um problemlos einchecken zu können.

Check-in

Check-out

Von 15:00 bis 00:00

Bis 12:00

Gut zu wissen

Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.

Optionale Extras

Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.

Haben Sie eine Frage?

Die KI antwortet sofort, auf Basis der Hotelinformationen.

Preise für kommende Reisedaten

November 2026

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1	2	3	4	5 $729	6 $729	7 $926
8 $719	9 $553	10 $531	11 $546	12 $604	13 $545	14 $530
15 $499	16 $543	17 $542	18 $500	19 $513	20 $541	21 $580
22 $486	23 $515	24 $576	25 $582	26 $544	27 $656	28 $610
29 $512	30 $488

Dezember 2026

Günstiger

Teurer

Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.

Preise in USD für 2 Gäste, täglich aktualisiert.

Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Die zur Buchung verwendete Kreditkarte muss vom Karteninhaber beim Check-in zusammen mit einem passenden Lichtbildausweis vorgelegt werden. Ausnahmen sind nur nach vorheriger Absprache mit der Unterkunft möglich. Wenn du Fragen hast, wende dich bitte an die Unterkunft. Die Kontaktdaten findest du auf der Buchungsbestätigung. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt. Diese Unterkunft bietet die Nutzung eines Elektrofahrzeugs vom Typ „Audi e-tron“ für einen Tag pro Aufenthalt an. Gäste müssen sich vor ihrer Ankunft mit der Unterkunft in Verbindung setzen, um die Nutzung des Fahrzeugs zu reservieren (je nach Verfügbarkeit). Bitte beachten Sie, dass diese Unterkunft keine Namensänderungen in Buchungen akzeptiert. Der Name auf der Buchung muss mit dem Namen des Gastes übereinstimmen, der eincheckt und in der Unterkunft übernachtet. Es ist ein Lichtbildausweis erforderlich.

Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Bei Gruppenreservierungen (mehr als 8 Zimmer in der gleichen Unterkunft und im gleichen Zeitraum) können die Stornierungsbedingungen und erhobenen Gebühren abweichen
Diese Unterkunft akzeptiert Kreditkarten; Bargeld wird nicht akzeptiert.
Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher ausgestattet
Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
Die Unterkunft versichert, dass die Reinigungs- und Desinfektionsmaßnahmen gemäß der folgenden Richtlinie eingehalten werden: Stay Safe with Meliá (Meliá).
Bitte beachte, dass kulturelle Normen und Gastrichtlinien je nach Land und Unterkunft unterschiedlich sein können. Die aufgeführten Richtlinien wurden von der Unterkunft zur Verfügung gestellt.

Aufgrund nationaler Bestimmungen sind Bargeldtransaktionen in dieser Unterkunft nur bis zu einer Höhe von 1000 EUR erlaubt. Weitere Informationen erhältst du auf Nachfrage direkt bei der Unterkunft. Die Kontaktinformationen findest du auf deiner Buchungsbestätigung.
Die Unterkunft bietet je nach Verfügbarkeit Zimmer mit Verbindungstür/nebeneinanderliegende Zimmer. Bitte wende dich mit deiner Anfrage direkt an deine Unterkunft. Die Telefonnummer findest du auf der Buchungsbestätigung.
In dieser Unterkunft sind Gäste jeglicher sexuellen Orientierung und Geschlechtsidentität willkommen (LGBTQ+-freundlich).

Aufpreis für das Frühstücksbuffet: ca. 45 EUR pro Person
Gebühr für den Flughafentransfer: 105 EUR pro Fahrzeug (Einzelfahrkarte)
Parken ohne Parkservice: 45.00 EUR pro Tag
Gebühr für Haustiere: 80 EUR pro Haustier, pro Aufenthalt
Assistenztiere sind von den Gebühren ausgenommen

Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.