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Principe Pio

255 $US

/nuit

Moyenne pour septembre

Principe Pio - Image 1

Principe Pio - Chambre

Principe Pio - Chambre

Principe Pio - Vue de la chambre

Principe Pio - Restaurant

Prix pour Principe Pio

Sélectionnez les dates pour voir les prix et les disponibilités

255 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Principe Pio, les prix par nuit s'élèvent en moyenne à 144 $US pendant le mois le moins cher (août) et à 275 $US pendant le mois le plus cher (avril), sur la base des 12 derniers mois.

Prix moyen par nuit à Principe Pio selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	186 $US
février	174 $US
mars	195 $US
avril	275 $US
mai	273 $US
juin	226 $US
juillet	156 $US
août	144 $US
septembre	255 $US
octobre	272 $US
novembre	238 $US
décembre	206 $US

Le plus cher : avril (env. 275 $US)

Le moins cher : août (env. 144 $US)

À propos de cet établissement

Profitez des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un service de conciergerie.

Chambres non-fumeurs
Chambre familiale
Organisation d'excursions
Ménage
Coffre-fort
Consigne à bagage

Emplacement

Cuesta de San Vicente, 14, Madrid de los Austrias, Madrid, Communauté de Madrid, Espagne

Jardins de Sabatini (0.1 miles)

Place d'Espagne (0.2 miles)

Plaza de Oriente (0.3 miles)

Gran Via (0.3 miles)

Calle de la Princesa (0.3 miles)

Centre commercial Príncipe Pío (0.3 miles)

Plus d'informations sur l'emplacement

Options de chambre

11

Suite

Détails de la chambre

1 Grand Lit Double

Couchages 2

495 ft²

Climatisation

Wi-Fi (gratuit)

Baignoire

5

Chambre Triple Standard

Détails de la chambre

1 Lit Double

et

1 Lit Simple

ou

3× Lits Simples

Couchages 3

301 ft²

Climatisation

Wi-Fi (gratuit)

Baignoire

6

Chambre Simple Standard

Détails de la chambre

2 Lits Simples

ou

1 Lit Double

237 ft²

Climatisation

Wi-Fi (gratuit)

Baignoire

8

Chambre Familiale

Détails de la chambre

1 Lit Double

Couchages 4

495 ft²

Climatisation

Wi-Fi (gratuit)

Salon séparé

11

Suite Junior

Détails de la chambre

1 Lit Double

et

1 Canapé-Lit

Couchages 3

431 ft²

Climatisation

Wi-Fi (gratuit)

Baignoire

7

Chambre Standard (Royal Palace view)

Détails de la chambre

1 Grand Lit Double

Couchages 2

269 ft²

Climatisation

Wi-Fi (gratuit)

Baignoire

5

Chambre Standard

Détails de la chambre

1 Lit Double

ou

2 Lits Simples

Couchages 2

237 ft²

Climatisation

Wi-Fi (gratuit)

Baignoire

7

Chambre Supérieure (Royal Palace view)

Détails de la chambre

1 Lit Double

ou

2 Lits Simples

269 ft²

Climatisation

Wi-Fi (gratuit)

Baignoire

Avis des voyageurs sur Principe Pio

8.8

Fabuleux

Basé sur 4 091 avis vérifiés

Qui séjourne ici ?

Affaires

7%

Couples

42%

Familles

29%

Groupes

15%

Solo

5%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

D'après de nombreux avis concernant le Príncipe Pío, les voyageurs apprécient son emplacement central et pratique, à proximité du Palais Royal et de la Plaza de España, le personnel accueillant et les chambres généralement propres et confortables, certains bénéficiant d'aménagements spacieux et d'une vue sur le palais.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

D'après de nombreux avis concernant le Príncipe Pío, les voyageurs apprécient son emplacement central et pratique, à proximité du Palais Royal et de la Plaza de España, le personnel accueillant et les chambres généralement propres et confortables, certains bénéficiant d'aménagements spacieux et d'une vue sur le palais.

Cependant, plusieurs clients signalent des odeurs récurrentes provenant des canalisations des salles de bain, des variations de température de la douche et une climatisation fixe ou hors service. Le petit-déjeuner est largement apprécié, bien que certains le trouvent simple ou trop cher, et de nombreux avis soulignent que le bar/restaurant est fermé et que les services sur place sont limités. Attendez-vous à un service amical et à un séjour confortable, mais vérifiez les systèmes de la chambre et envisagez de demander une chambre intérieure si le bruit est une préoccupation.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les équipements sont limités : plusieurs avis notent que le bar/restaurant de l'hôtel est fermé et qu'il n'y a pas de véritable service d'étage, et que la blanchisserie n'est pas sur place. Le parking se trouve à côté dans un garage public, et un seul petit ascenseur peut sembler exigu.

Avis de voyageur à ce sujet

10

Per

9 févr. 2024

·

A séjourné 2 nuits

Trevlig personal på hotel med bra frukostar och rent. Baren var stängd men det gjorde inget. Läget bra intill slottet och rätt nära att gå till både Gran Via, eller Plaza Mayor

Trevlig personal på hotel med bra frukostar och rent. Baren var stängd men det gjorde inget. Läget bra intill slottet och rätt nära att gå till både Gran Via, eller Plaza Mayor

6

Richard

21 avr. 2025

·

A séjourné 4 nuits

This was an average 3 star property at best. No bar or restaurant facilities except breakfast which was quite disappointing. Would choose another hotel on any subsequent visit to Madrid

This was an average 3 star property at best. No bar or restaurant facilities except breakfast which was quite disappointing. Would choose another hotel on any subsequent visit to Madrid

6

adam

4 mars 2025

·

A séjourné 2 nuits

We live in Spain for context. The hotel build is nice and the people, but there are some very disappointing things for a hotel that is expensive. The Hotels.Com description says a Bar. There is NO bar. It has been closed for Two years and it now a sad corner with 20 bottles on a wall. The pillows are horrible. Long hard tubes. bring your own Pillow as there are no other types available and reception says that everyone complains and the owners do nothing (very Spanish attitude). There is NO hotel room service. They use a third party company that you call and order like uber eats. We called a few times and no one answered so we gave up. To Sum up, it should be 65 EU a night.!! Better options for the money elsewhere.

We live in Spain for context. The hotel build is nice and the people, but there are some very disappointing things for a hotel that is expensive. The Hotels.Com description says a Bar. There is NO bar. It has been closed for Two years and it now a sad corner with 20 bottles on a wall. The pillows are horrible. Long hard tubes. bring your own Pillow as there are no other types available and reception says that everyone complains and the owners do nothing (very Spanish attitude). There is NO hotel room service. They use a third party company that you call and order like uber eats. We called a few times and no one answered so we gave up. To Sum up, it should be 65 EU a night.!! Better options for the money elsewhere.

8

Riccardo

19 août 2024

·

A séjourné 1 nuit

Heerlijk hotel. Om de hoek vh paleis en de Gran Via. Bus en metro ook dichtbij. Hotel mooi, ruime schone kamers, fijne badkamer. Parkeren in garage naast hotel, 24 euri per dag. Uitgebreid ontbijt met genoeg variatie. Personeel zakelijk bij receptie, mag iets hartelijker. Personeel ontbijt wel hartelijk. Maar al met al top hotel op top locatie. Tip diner bij Restaurant Botania op 5 minuten lopen. Zijn al 3 keer in dit hotel geweest

Heerlijk hotel. Om de hoek vh paleis en de Gran Via. Bus en metro ook dichtbij. Hotel mooi, ruime schone kamers, fijne badkamer. Parkeren in garage naast hotel, 24 euri per dag. Uitgebreid ontbijt met genoeg variatie. Personeel zakelijk bij receptie, mag iets hartelijker. Personeel ontbijt wel hartelijk. Maar al met al top hotel op top locatie. Tip diner bij Restaurant Botania op 5 minuten lopen. Zijn al 3 keer in dit hotel geweest

4

Catherine

27 mai 2025

·

A séjourné 1 nuit

Overall cleanliness very poor There was a used cotton bud at the wall floor junction in the bathroom on entry into the room The grouting on the walls of the bathroom and wall floor junctions were very dirty The hotel was overall very worn The bar and restaurant was closed which was disappointing Staff were not very helpful and we were never asked if everything was satisfactory during our stay

Overall cleanliness very poor There was a used cotton bud at the wall floor junction in the bathroom on entry into the room The grouting on the walls of the bathroom and wall floor junctions were very dirty The hotel was overall very worn The bar and restaurant was closed which was disappointing Staff were not very helpful and we were never asked if everything was satisfactory during our stay

8

Gabriel

11 mai 2025

·

A séjourné 3 nuits

O hotel tem muitos pontos positivos: localização (próximo a pontos turísticos, estações de metrô, shopping center Principe Pio, parques e mercados como Carrefour Express), além de um café da manhã bem variado, com frutas, cereais, sucos, pães, queijos, presuntos, panqueca, máquinas de café), e o quarto tem camas e espaço bem confortáveis. Os defeitos são um elevador pequeno, com capacidade para 5 ou 6 pessoas, e um dos recepcionistas com claros problemas de comunicação. Nota 9/10.

O hotel tem muitos pontos positivos: localização (próximo a pontos turísticos, estações de metrô, shopping center Principe Pio, parques e mercados como Carrefour Express), além de um café da manhã bem variado, com frutas, cereais, sucos, pães, queijos, presuntos, panqueca, máquinas de café), e o quarto tem camas e espaço bem confortáveis. Os defeitos são um elevador pequeno, com capacidade para 5 ou 6 pessoas, e um dos recepcionistas com claros problemas de comunicação. Nota 9/10.

8

Harry

28 sept. 2025

·

A séjourné 2 nuits

Room clean, no bar, staff friendly and helpful, small shop and tapas bar next door also good location, air conditioning good in rooms

Room clean, no bar, staff friendly and helpful, small shop and tapas bar next door also good location, air conditioning good in rooms

8

Marc

12 avr. 2025

·

A séjourné 4 nuits

the bar was closed

the bar was closed

8

Allen

23 mai 2023

·

A séjourné 2 nuits

Very nice location expected laundry facilities Spain rarely has these just 24 hr laundry service. Hotel tried to accommodate by finding me an apartment but no washer there so stayed . They assisted in offering other laundry services but Sunday closed and Monday too late . Gave me an address to laundry facility. They tried to be very accomodating Laundry mat

Very nice location expected laundry facilities Spain rarely has these just 24 hr laundry service. Hotel tried to accommodate by finding me an apartment but no washer there so stayed . They assisted in offering other laundry services but Sunday closed and Monday too late . Gave me an address to laundry facility. They tried to be very accomodating Laundry mat

8

Nicola

22 avr. 2024

·

A séjourné 4 nuits

Great value for money. The front desk staff are friendly and helpful. If your room is at the front of the building, you'll have a view of the palace. There are a few metro stations within a ten minute walk and Gran Via is less than a 15 minute walk. There didnt seem to be a hotel bar and the roof terrace is more of a roof corridor but other than that we had a really nice stay here.

Great value for money. The front desk staff are friendly and helpful. If your room is at the front of the building, you'll have a view of the palace. There are a few metro stations within a ten minute walk and Gran Via is less than a 15 minute walk. There didnt seem to be a hotel bar and the roof terrace is more of a roof corridor but other than that we had a really nice stay here.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients trouvent l'établissement et les chambres très propres. Cependant, des signalements récurrents mentionnent des odeurs provenant des canalisations des salles de bain et des oublis occasionnels de la part du personnel de nettoyage (changement de serviettes manquant ou nettoyage superficiel).

Avis de voyageur à ce sujet

10

Tenille

10 déc. 2025

·

A séjourné 1 nuit

Very clean, good location and lovely staff!

Very clean, good location and lovely staff!

8

Maria

16 mai 2025

·

A séjourné 3 nuits

The staff was lovely. The breakfast buffet was excellent. What a way to start the day! Beds were very comfortable. The only issue we had was with the pipes in the bathroom. There was a ghastly sewer smell coming uo. We closed all drains and covered them with thick towels and the smell was contained. I don't know if this was because of all the rain recently or a more seriousissue.

The staff was lovely. The breakfast buffet was excellent. What a way to start the day! Beds were very comfortable. The only issue we had was with the pipes in the bathroom. There was a ghastly sewer smell coming uo. We closed all drains and covered them with thick towels and the smell was contained. I don't know if this was because of all the rain recently or a more seriousissue.

8

Cinzia

3 mai 2025

·

A séjourné 4 nuits

Tutto bene, soltanto un disagio per il bagno che emanava in continuazione un pessimo odore

Tutto bene, soltanto un disagio per il bagno che emanava in continuazione un pessimo odore

10

Sophia

3 sept. 2025

·

A séjourné 3 nuits

Very clean and comfortable! Had everything we needed. Easy walking distance from some main attractions and nightlife in Madrid and to the metro. Would definitely stay here again!

Very clean and comfortable! Had everything we needed. Easy walking distance from some main attractions and nightlife in Madrid and to the metro. Would definitely stay here again!

4

Catherine

27 mai 2025

·

A séjourné 1 nuit

Overall cleanliness very poor There was a used cotton bud at the wall floor junction in the bathroom on entry into the room The grouting on the walls of the bathroom and wall floor junctions were very dirty The hotel was overall very worn The bar and restaurant was closed which was disappointing Staff were not very helpful and we were never asked if everything was satisfactory during our stay

Overall cleanliness very poor There was a used cotton bud at the wall floor junction in the bathroom on entry into the room The grouting on the walls of the bathroom and wall floor junctions were very dirty The hotel was overall very worn The bar and restaurant was closed which was disappointing Staff were not very helpful and we were never asked if everything was satisfactory during our stay

8

Maria

7 déc. 2024

·

A séjourné 3 nuits

La habitación está muy cómoda lo único que no me gustó es el baño, siempre tenía mal olor a drenaje muy desagradable

La habitación está muy cómoda lo único que no me gustó es el baño, siempre tenía mal olor a drenaje muy desagradable

10

Pin

25 févr. 2024

·

A séjourné 1 nuit

very clean

very clean

6

Koisan

2 mai 2024

·

A séjourné 4 nuits

This hotel is located just minutes away from the Royal Palace. The staff was very attentive and helpful. The one thing I found very inconvenient was the awful smell that came from the bathroom’s bidet. We had to cover it with a towel.

This hotel is located just minutes away from the Royal Palace. The staff was very attentive and helpful. The one thing I found very inconvenient was the awful smell that came from the bathroom’s bidet. We had to cover it with a towel.

10

Diana

17 nov. 2025

·

A séjourné 2 nuits

It smelled great in the hallways and in the room. Check in was quick and welcoming. The look of the hotel was colorful and clean. The room was spacious and the bed was comfortable. We enjoyed the mini fridge and assortment of teas to make in the morning. We would stay here again.

It smelled great in the hallways and in the room. Check in was quick and welcoming. The look of the hotel was colorful and clean. The room was spacious and the bed was comfortable. We enjoyed the mini fridge and assortment of teas to make in the morning. We would stay here again.

4

Oleksandr Filipp

10 août 2025

·

A séjourné 3 nuits

Very disappointed with the service. The room cleaning was done without actually cleaning anything — they didn’t even change the towels. We had to call and ask them to replace the towels, which should have been done in the first place.

Very disappointed with the service. The room cleaning was done without actually cleaning anything — they didn’t even change the towels. We had to call and ask them to replace the towels, which should have been done in the first place.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement confortables, certaines modernes et spacieuses avec une vue exceptionnelle sur le palais, bien que certaines soient petites ou donnent sur la rue. Plusieurs avis mentionnent une climatisation fixe ou défectueuse, des variations de température de la douche, un décor daté par endroits et une connexion Wi-Fi parfois peu fiable.

Avis de voyageur à ce sujet

10

John

5 mai 2024

·

A séjourné 9 nuits

Nice hotel in close proximity to royal place and train station. Room was nice and clean with king size bed and view of palace. Breakfast was superb with great selection. Only negative for hotel was inconsistent water temperature in shower.

Nice hotel in close proximity to royal place and train station. Room was nice and clean with king size bed and view of palace. Breakfast was superb with great selection. Only negative for hotel was inconsistent water temperature in shower.

10

Pedro

27 juil. 2025

·

A séjourné 2 nuits

Modern and spacious rooms. A++

Modern and spacious rooms. A++

10

Katia

8 déc. 2023

·

A séjourné 3 nuits

Location was amazing. Our room faced the palace. Large room, comfortable bed. Good breakfast. Parking was next to the hotel. Very convenient. Will come back for sure!

Location was amazing. Our room faced the palace. Large room, comfortable bed. Good breakfast. Parking was next to the hotel. Very convenient. Will come back for sure!

6

Idiana Cueto

30 mars 2024

·

A séjourné 8 nuits

They have the AC setup and you can't adjust the temperature you like. Very disappointed!!! I made the claim and they made me think it was issued but it wasn't.

They have the AC setup and you can't adjust the temperature you like. Very disappointed!!! I made the claim and they made me think it was issued but it wasn't.

10

Francisco

15 nov. 2024

·

A séjourné 1 nuit

Good location,, very close to the grand via and metro station. There are option of restaurants and small shops nearby. Very friendly and attentive staff , room was comfortable and the bathroom was very spacious . The only thing in our room the air conditioning wasn’t working. The breakfast ( buffet style ) was excellent .

Good location,, very close to the grand via and metro station. There are option of restaurants and small shops nearby. Very friendly and attentive staff , room was comfortable and the bathroom was very spacious . The only thing in our room the air conditioning wasn’t working. The breakfast ( buffet style ) was excellent .

6

Rebeca

18 oct. 2025

·

A séjourné 2 nuits

The hotel is located in a great area, easy to walk to most tourist sites; lots of shopping and food near by. Breakfast is very basic for the price they charge so its not a good value. The main issue with this property is how old everything is. I've stayed a couple times and the rooms are very outdated. Beds are very comfortable.

The hotel is located in a great area, easy to walk to most tourist sites; lots of shopping and food near by. Breakfast is very basic for the price they charge so its not a good value. The main issue with this property is how old everything is. I've stayed a couple times and the rooms are very outdated. Beds are very comfortable.

4

Madelyn

4 janv. 2026

·

A séjourné 4 nuits

It was the second time we stayed at this hotel (this time 4 nights). Towels were coming apart unstitched at the ends. Three (3) of them came like that, to our bathroom. Really Hot water would appear all of the sudden while taking a shower and burn us. Worst than that, we depended on internet for work and to make reservations and it was not working every day the staff would say the same since we arrived, "we're having problems" which was never solved, while we were there. Very very disappointed. Not to be recommended. Staff very nice.

It was the second time we stayed at this hotel (this time 4 nights). Towels were coming apart unstitched at the ends. Three (3) of them came like that, to our bathroom. Really Hot water would appear all of the sudden while taking a shower and burn us. Worst than that, we depended on internet for work and to make reservations and it was not working every day the staff would say the same since we arrived, "we're having problems" which was never solved, while we were there. Very very disappointed. Not to be recommended. Staff very nice.

8

Jani

29 janv. 2025

·

A séjourné 2 nuits

Nice location close to the sights. Room to the street was very loud. Air conditioning didn’t work at all. The room was very small. Still very friendly front desk and excellent buffet breakfast, enjoyed omelette machine. Good price for short stay, pay more and get quiet room to inner court.

Nice location close to the sights. Room to the street was very loud. Air conditioning didn’t work at all. The room was very small. Still very friendly front desk and excellent buffet breakfast, enjoyed omelette machine. Good price for short stay, pay more and get quiet room to inner court.

6

Kristin

18 nov. 2024

·

A séjourné 1 nuit

The place was clean and walkable to many sites. However the room was about 80degrees F when it was 65 degrees F outside. They told us to just open the window. We wouldn’t stay here again.

The place was clean and walkable to many sites. However the room was about 80degrees F when it was 65 degrees F outside. They told us to just open the window. We wouldn’t stay here again.

8

Audrey

18 nov. 2025

·

A séjourné 3 nuits

Water temperature was either ice cold, luke warm or scolding hot. Looks like the side wall next to the toilet was not cleaned. Everything else was great!!

Water temperature was either ice cold, luke warm or scolding hot. Looks like the side wall next to the toilet was not cleaned. Everything else was great!!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est fréquemment salué pour son accueil, son attention et son aide, avec de nombreuses mentions spéciales à la réception et au portier. Cependant, certains clients ont signalé des interactions impolies ou sans réponse et une mauvaise gestion de demandes spécifiques.

Avis de voyageur à ce sujet

10

María,

4 juil. 2023

·

A séjourné 4 nuits

Very convenient, close to many Important attractions. Food was great and the staff very helpful. I would stay again!!

Very convenient, close to many Important attractions. Food was great and the staff very helpful. I would stay again!!

10

Joselito

4 oct. 2023

·

A séjourné 3 nuits

Excellent room! Easy check in. Doorman Thomas is an excellent addition to your staff as he is very helpful and very nice personality. Front desk people may need a little bit more personality, seems to be very uptight.

Excellent room! Easy check in. Doorman Thomas is an excellent addition to your staff as he is very helpful and very nice personality. Front desk people may need a little bit more personality, seems to be very uptight.

10

Cynthia

23 oct. 2025

·

A séjourné 1 nuit

The staff at reception were all excellent, friendly, and helpful.

The staff at reception were all excellent, friendly, and helpful.

10

Maria

10 sept. 2024

·

A séjourné 1 nuit

Great location. Very nice hotel. CLEAN and confortable. Staff were very friendly. Check in was fast. . “Shout out” to the doorman who was very kind and helpful with us.

Great location. Very nice hotel. CLEAN and confortable. Staff were very friendly. Check in was fast. . “Shout out” to the doorman who was very kind and helpful with us.

2

Thais

21 févr. 2026

·

A séjourné 2 nuits

Genuinamente no entendí por qué este hotel está tan bien valorado. Llegamos y la habitación tenía un olor a alcantarilla muy fuerte e insoportable. Me quejé y fueron a la habitación a rociar un aromatizador de ambiente FUERTÍSIMO, lo que me desencadenó una alergia y fue especialmente absurdo porque estaba con un bebé de nueve meses en la habitación. El olor solo empeoró y la situación se volvió muy incómoda. Finalmente nos cambiaron de habitación, pero el cambio se hizo de forma desorganizada y poco cuidadosa, obligándonos a gestionar el traslado prácticamente por nuestra cuenta, lo que resultó muy incómodo después de un viaje largo. Además, el equipo está grotescamente mal preparado para recibir a un perro guía. En el check-in nos preguntaron dos veces por el pago de la “mascota”, incluso después de mostrar la identificación oficial del animal. Más tarde, un empleado empezó a reprendernos a voz altísima desde la recepción (a varios metros de distancia), sin preguntar ni pedir que nos acercáramos, de forma grosera y discriminatoria, por haber dejado al perro en la habitación. Hablo español, vivo en España y mi enfermedad está acreditada oficialmente aquí, por lo que toda la situación era perfectamente inteligible para un equipo preparado. Nunca hemos tenido ningún problema en otros hoteles, incluidos hoteles en Madrid, y además habíamos avisado previamente por mensaje sobre todo, incluido el perro guía. Aun así, la experiencia fue tensa y muy decepcionante.

Genuinamente no entendí por qué este hotel está tan bien valorado. Llegamos y la habitación tenía un olor a alcantarilla muy fuerte e insoportable. Me quejé y fueron a la habitación a rociar un aromatizador de ambiente FUERTÍSIMO, lo que me desencadenó una alergia y fue especialmente absurdo porque estaba con un bebé de nueve meses en la habitación. El olor solo empeoró y la situación se volvió muy incómoda. Finalmente nos cambiaron de habitación, pero el cambio se hizo de forma desorganizada y poco cuidadosa, obligándonos a gestionar el traslado prácticamente por nuestra cuenta, lo que resultó muy incómodo después de un viaje largo. Además, el equipo está grotescamente mal preparado para recibir a un perro guía. En el check-in nos preguntaron dos veces por el pago de la “mascota”, incluso después de mostrar la identificación oficial del animal. Más tarde, un empleado empezó a reprendernos a voz altísima desde la recepción (a varios metros de distancia), sin preguntar ni pedir que nos acercáramos, de forma grosera y discriminatoria, por haber dejado al perro en la habitación. Hablo español, vivo en España y mi enfermedad está acreditada oficialmente aquí, por lo que toda la situación era perfectamente inteligible para un equipo preparado. Nunca hemos tenido ningún problema en otros hoteles, incluidos hoteles en Madrid, y además habíamos avisado previamente por mensaje sobre todo, incluido el perro guía. Aun así, la experiencia fue tensa y muy decepcionante.

10

Thomas

30 déc. 2022

·

A séjourné 1 nuit

Very nice hotel. The staff was amazingly helpful. Would definitely stay here again

Very nice hotel. The staff was amazingly helpful. Would definitely stay here again

10

Maria del Carmen

27 nov. 2023

·

A séjourné 6 nuits

Personal muy amables, atentos y siempre dispuestos a ayudarte.

Personal muy amables, atentos y siempre dispuestos a ayudarte.

10

Amy

8 janv. 2024

·

A séjourné 1 nuit

Convenient location and excellent and helpful front desk service.

Convenient location and excellent and helpful front desk service.

10

Juan Carlos

21 oct. 2025

·

A séjourné 2 nuits

Excellent hotel. Brilliant location. Extremely helpful and attentive staff.

Excellent hotel. Brilliant location. Extremely helpful and attentive staff.

2

Andy

5 oct. 2025

·

A séjourné 1 nuit

Had a terrible customer service experience here. Checked in to the room in the morning and already realized the hair dryer is broken. I immediately brought the attention to the front desk and they gave me the spare. Later on that night, my girlfriend was trying to use it after she showered, even the spare one didnt work. I brought it down to the front desk and they said they will bring me another one. 30 minutes passed in the room, there was no response no phone call for any updates. I had to go down to the front desk again to which they told me that theres nothing they can do and i have to wait until the morning. No call, no knock on the door, no apologies while my girlfriend’s hair is still wet. A hotel with 3 stars has worse customer service than a motel that costs less.

Had a terrible customer service experience here. Checked in to the room in the morning and already realized the hair dryer is broken. I immediately brought the attention to the front desk and they gave me the spare. Later on that night, my girlfriend was trying to use it after she showered, even the spare one didnt work. I brought it down to the front desk and they said they will bring me another one. 30 minutes passed in the room, there was no response no phone call for any updates. I had to go down to the front desk again to which they told me that theres nothing they can do and i have to wait until the morning. No call, no knock on the door, no apologies while my girlfriend’s hair is still wet. A hotel with 3 stars has worse customer service than a motel that costs less.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Constamment central et accessible à pied : à quelques pas du Palais Royal, de la Plaza de España et de la Gran Vía, avec plusieurs liaisons de métro ou de train à proximité. Beaucoup ont trouvé facile et sûr d'explorer à pied ou en transport en commun.

Avis de voyageur à ce sujet

10

Suhanya

1 sept. 2025

·

A séjourné 4 nuits

The hotel is very clean. Our room was spacious and airy. The location is unbeatable. < 5 mins to the Royal Palace and Plaza de España.

The hotel is very clean. Our room was spacious and airy. The location is unbeatable. < 5 mins to the Royal Palace and Plaza de España.

10

Boris

17 janv. 2025

·

A séjourné 2 nuits

Great location

Great location

10

Tomas

11 mai 2024

·

A séjourné 5 nuits

Very close to metro and access is to Gran Via. Airport access via metro as well and located in center of Madrid next to one of the Royal Palaces.

Very close to metro and access is to Gran Via. Airport access via metro as well and located in center of Madrid next to one of the Royal Palaces.

10

Abdolreza

27 sept. 2025

·

A séjourné 4 nuits

I believe this was the best place to stay in Madrid. Ten minutes from the Palace, market, Flamenco dance, nice dining, metro, bus, etc.

I believe this was the best place to stay in Madrid. Ten minutes from the Palace, market, Flamenco dance, nice dining, metro, bus, etc.

10

wilma

20 févr. 2023

·

A séjourné 2 nuits

I have been staying at this hotel for more than 20 years but not since the pandemic. They have beautifully restored it and I loved it! Great location right in fron of Plaza España. Walking distance to shops, restaurants, bars, museums, etc.

I have been staying at this hotel for more than 20 years but not since the pandemic. They have beautifully restored it and I loved it! Great location right in fron of Plaza España. Walking distance to shops, restaurants, bars, museums, etc.

8

Xiomara

19 janv. 2025

·

A séjourné 4 nuits

Lugar muy cèntrico cerca de muchas atracciones y restaurantes.

Lugar muy cèntrico cerca de muchas atracciones y restaurantes.

8

Gerardo

16 juil. 2024

·

A séjourné 4 nuits

Good stay, great location but room temperature set, could not change.

Good stay, great location but room temperature set, could not change.

10

jose Luis

8 sept. 2025

·

A séjourné 2 nuits

Excelente ubicación

Excelente ubicación

10

Patrick

7 oct. 2022

·

A séjourné 2 nuits

Séjour très agréable à l'hôtel Principe Pio de Madrid. Très bon emplacement, juste en face du Palais Royal et à proximité immédiate de la Plaza de España, au coeur de Madrid. Très bon accueil lors de notre arrivée, réceptionniste très aimable et professionnel. Nous n'avions pas choisi la chambre avec vue sur le Palais, notre chambre donnait donc sur l'arrière, au 7ème étage, avec vue très dégagée sur le grand parc Casa de Campo un peu plus loin. Et très calme, aucun bruit de la rue. Chambre très agréable, très propre. Petit-déjeuner servi avec des horaires très étendus, de 7H à 11H en semaine. Type buffet dans une jolie salle, mais en sous-sol, donc absence de fenêtres... Notre séjour à Madrid s'est très bien passé en partie grâce à l'hôtel Principe Pio où nous nous sentions très bien. Nous y reviendrons sûrement lors d'un prochain séjour dans cette magnifique ville.

Séjour très agréable à l'hôtel Principe Pio de Madrid. Très bon emplacement, juste en face du Palais Royal et à proximité immédiate de la Plaza de España, au coeur de Madrid. Très bon accueil lors de notre arrivée, réceptionniste très aimable et professionnel. Nous n'avions pas choisi la chambre avec vue sur le Palais, notre chambre donnait donc sur l'arrière, au 7ème étage, avec vue très dégagée sur le grand parc Casa de Campo un peu plus loin. Et très calme, aucun bruit de la rue. Chambre très agréable, très propre. Petit-déjeuner servi avec des horaires très étendus, de 7H à 11H en semaine. Type buffet dans une jolie salle, mais en sous-sol, donc absence de fenêtres... Notre séjour à Madrid s'est très bien passé en partie grâce à l'hôtel Principe Pio où nous nous sentions très bien. Nous y reviendrons sûrement lors d'un prochain séjour dans cette magnifique ville.

10

Jorge

16 juil. 2024

·

A séjourné 6 nuits

Excelente ubicación estratégica , segura , hotel limpio , habitaciones excelentes , personal muy amable

Excelente ubicación estratégica , segura , hotel limpio , habitaciones excelentes , personal muy amable

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est largement salué pour sa qualité et sa variété, de nombreux clients le qualifiant d'excellent. Cependant, certains l'ont trouvé simple ou trop cher, et d'autres ont noté des problèmes de service ou de réapprovisionnement ; les possibilités de restauration sur place au-delà du petit-déjeuner semblent limitées.

Avis de voyageur à ce sujet

6

Adriano

10 juin 2024

·

A séjourné 3 nuits

Bem localizado, limpo, mas muito caro para o que oferece ! Não há estacionamento próprio Time do café se recusou a preparar uma omelete/ tortilha para mim!

Bem localizado, limpo, mas muito caro para o que oferece ! Não há estacionamento próprio Time do café se recusou a preparar uma omelete/ tortilha para mim!

10

liuvys

23 avr. 2024

·

A séjourné 3 nuits

Super good breakfast with great variety, staff 10/10, excellent location

Super good breakfast with great variety, staff 10/10, excellent location

10

Andrew

15 juin 2025

·

A séjourné 3 nuits

Brilliant location for Palace, parks and Plaza España. We arrived into Chamartin train station and it was easy to get to the hotel on Metro Line 10 and a short walk. The hotel is unassuming on the outside, but once inside we loved the sympathetic renovations, it felt cosy and comfortable especially the bar area which is beautiful. Our cool and quiet room was perfect, very comfortable bed, twin basins and a bath in the large bathroom, loads of storage and a lovely dressing table with a lift-up lid. Electronic safe was easy to use and the little fridge perfect for keeping drinks cool. Housekeeping was excellent. The continental breakfast was delicious, particularly the brownies! The dining room was calm and relaxing. Overall our stay was perfect and we wouldn’t hesitate to return to this hotel.

Brilliant location for Palace, parks and Plaza España. We arrived into Chamartin train station and it was easy to get to the hotel on Metro Line 10 and a short walk. The hotel is unassuming on the outside, but once inside we loved the sympathetic renovations, it felt cosy and comfortable especially the bar area which is beautiful. Our cool and quiet room was perfect, very comfortable bed, twin basins and a bath in the large bathroom, loads of storage and a lovely dressing table with a lift-up lid. Electronic safe was easy to use and the little fridge perfect for keeping drinks cool. Housekeeping was excellent. The continental breakfast was delicious, particularly the brownies! The dining room was calm and relaxing. Overall our stay was perfect and we wouldn’t hesitate to return to this hotel.

10

ROCIO

21 avr. 2023

·

A séjourné 3 nuits

Excelente location, very helpful staff, good size room, comfy king size bed. Don’t recommend the buffet, not bad but too expensive for what they offer. Overall very good choice, close to everything. I do recommend it

Excelente location, very helpful staff, good size room, comfy king size bed. Don’t recommend the buffet, not bad but too expensive for what they offer. Overall very good choice, close to everything. I do recommend it

10

Guillermo

10 oct. 2025

·

A séjourné 4 nuits

Excelente ubicación, muy buen desayuno y café riquísimo Estuvimos super a gusto, volvería feliz

Excelente ubicación, muy buen desayuno y café riquísimo Estuvimos super a gusto, volvería feliz

10

Ryan

9 avr. 2025

·

A séjourné 3 nuits

Nice property. Excellent breakfast. Friendly staff.

Nice property. Excellent breakfast. Friendly staff.

6

Rebeca

18 oct. 2025

·

A séjourné 2 nuits

The hotel is located in a great area, easy to walk to most tourist sites; lots of shopping and food near by. Breakfast is very basic for the price they charge so its not a good value. The main issue with this property is how old everything is. I've stayed a couple times and the rooms are very outdated. Beds are very comfortable.

The hotel is located in a great area, easy to walk to most tourist sites; lots of shopping and food near by. Breakfast is very basic for the price they charge so its not a good value. The main issue with this property is how old everything is. I've stayed a couple times and the rooms are very outdated. Beds are very comfortable.

10

Andre

15 sept. 2025

·

A séjourné 3 nuits

Ótimo café da manhã, super variado, cama grande e macia.

Ótimo café da manhã, super variado, cama grande e macia.

10

Emeline

28 sept. 2025

·

A séjourné 2 nuits

excellent service et mention spéciale pour le buffet petit déjeuner

excellent service et mention spéciale pour le buffet petit déjeuner

6

Mikaela

6 juin 2023

·

A séjourné 4 nuits

Struttura comoda a pochi passi da Plaza de España e da Gran via La camera abbastanza confortevole ma nel prezzo non era incluso nulla. La colazione abbastanza triste per essere un buffet; il personale quasi sempre gradevole Costo esagerato per il tipo di struttura

Struttura comoda a pochi passi da Plaza de España e da Gran via La camera abbastanza confortevole ma nel prezzo non era incluso nulla. La colazione abbastanza triste per essere un buffet; il personale quasi sempre gradevole Costo esagerato per il tipo di struttura

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Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Benjamin

il y a 4 semaines

·

A séjourné 2 nuits

L'hôtel principe Pio est d'une qualité supérieure à ce que j'attendais. Je me suis parfois rendu dans des hôtels 4 étoiles de moins bonne qualité. Le personnel est extrêmement serviable et professionnel. Les chambres sont très biens et très bien entretenues. Je reviendrai sans aucun doute.

L'hôtel principe Pio est d'une qualité supérieure à ce que j'attendais. Je me suis parfois rendu dans des hôtels 4 étoiles de moins bonne qualité. Le personnel est extrêmement serviable et professionnel. Les chambres sont très biens et très bien entretenues. Je reviendrai sans aucun doute.

10

Najete

8 août 2026

·

A séjourné 1 nuit

L’accueil a été excellente, les enfants ont eu droit à une sucette. À l’écoute, la chambre super propre. Je recommande à 100 %. Un hôtel excellent 👌

L’accueil a été excellente, les enfants ont eu droit à une sucette. À l’écoute, la chambre super propre. Je recommande à 100 %. Un hôtel excellent 👌

10

Cyril

19 juil. 2026

·

A séjourné 2 nuits

Très bien, à l'exception du parking qui n'appartient pas à l'hôtel; pas d'ascenseur, pas d'escaliers, prix élevé malgré la réduction hôtel. Sinon, chambre superbe, endroit superbe, personnel superbe et superbement bien situé dans Madrid.

Très bien, à l'exception du parking qui n'appartient pas à l'hôtel; pas d'ascenseur, pas d'escaliers, prix élevé malgré la réduction hôtel. Sinon, chambre superbe, endroit superbe, personnel superbe et superbement bien situé dans Madrid.

10

franck

17 juil. 2026

·

A séjourné 4 nuits

Personnel accueillant et serviable Chambre propre et bien équipée, très bonne climatisation Hotel proche du centre-ville (15 minutes à pied) Séjour très agréable. Je recommande.

Personnel accueillant et serviable Chambre propre et bien équipée, très bonne climatisation Hotel proche du centre-ville (15 minutes à pied) Séjour très agréable. Je recommande.

6

Sebastien

2 avr. 2026

·

A séjourné 3 nuits

Bien situé et tranquille. Par contre, les chambres ont besoin de rénovations et d’entretien. Hôtel 3 étoiles en apparence mais reste un choix intéressant si vous voulez économiser.

Bien situé et tranquille. Par contre, les chambres ont besoin de rénovations et d’entretien. Hôtel 3 étoiles en apparence mais reste un choix intéressant si vous voulez économiser.

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Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 14:00 à 05:30

Avant 12:00

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