La Mamounia Marrakech
1 028 $US
/nuit
Moyenne pour novembre
Prix pour La Mamounia Marrakech
Sélectionnez les dates pour voir les prix et les disponibilités
1 028 $US
/nuit
Moyenne pour novembre
Prix moyens mensuels
À La Mamounia Marrakech, les prix par nuit s'élèvent en moyenne à 620 $US pendant le mois le moins cher (août) et à 1 212 $US pendant le mois le plus cher (avril), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 798 $US |
| février | 785 $US |
| mars | 852 $US |
| avril | 1 212 $US |
| mai | 1 012 $US |
| juin | 708 $US |
| juillet | 638 $US |
| août | 620 $US |
| septembre | 882 $US |
| octobre | 1 063 $US |
| novembre | 1 028 $US |
| décembre | 1 009 $US |
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nov. · 1 028 $US
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Le plus cher : avril (env. 1 212 $US)
Le moins cher : août (env. 620 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profiter des nombreuses infrastructures de loisirs q...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profiter des nombreuses infrastructures de loisirs qui incluent notamment courts de tennis extérieurs, une piscine extérieure et une piscine couverte. Parmi les services et équipements offerts par cet hôtel de style Art déco, vous trouverez aussi l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément).
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service d'arrivée express et un service de départ express. Les espaces événements de cet hôtel comprennent un centre de conférence et des salles de réunion. En échange d'un supplément, l'hébergement propose une navette vers et depuis l'aéroport (24 h/24) et un parking avec voiturier se trouve dans l'enceinte de l'hébergement.
Repas
Vous découvrirez de nombreuses spécialités Cuisine marocaine proposée par Le Marocain, l'un des 6 restaurants de cet hôtel ou profitez du service d'étage 24 h/24, idéal pour une soirée cocooning en amoureux ou en solo. Si vous avez un petit creux pendant la journée, vous trouverez aussi un café sur place. Détendez-vous devant un verre au bar en bord de piscine ou dans un des 4 bars/lounges de l'hébergement. Un petit déjeuner complet est servi tous les jours de 07 h 00 à 10 h 30 moyennant un supplément.
Chambres
Les 209 chambres de l'hébergement vous invitent à la détente et comprennent un minibar. Un accès gratuit au réseau Internet Wi-Fi et câblé vous permet de rester en contact avec le reste du monde et des chaînes par satellite assurent votre divertissement. Une salle de bain privée avec une baignoire et une douche séparées est à votre disposition. Vous y trouvez également une baignoire relaxante profonde et des articles de toilette de luxe. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.
Emplacement
En choisissant La Mamounia, à Marrakech, vous serez dans le centre-ville, à deux pas du site Bab El Djedid et à moins de 10 minutes de marche du site Mosquée Koutoubia. Cet hôtel très pratique pour les familles se trouve à 1,1 km de Place Jemaa el-Fnaa.
À proximité
Le Grand Casino de La Mamounia(0.1 miles)
Bab El Djedid(0.1 miles)
Mosquée Koutoubia(0.3 miles)
Casino de Marrakech(0.6 miles)
Parc Cyber(0.6 miles)
Place Jemaa el-Fnaa(0.7 miles)
Bab Agnaou(0.7 miles)
Les Bains de Marrakech(0.7 miles)
Avenue Mohamed VI(0.7 miles)
Palais de Dar el Bacha(0.8 miles)
Souk El Bahja(0.8 miles)
Tombes saadiennes(0.8 miles)
Mosquée Moulay El Yazid(0.8 miles)
Marché du Mellah(0.8 miles)
Souk Semmarine(0.8 miles)
Aéroport principal le plus pratique pour rejoindre La Mamounia : Aéroport de Marrakech Menara (RAK)(3.6 miles)
Sauna
Ascenseur
Centre d'affaires
Service de voiturier
Personnel multilingue
Coffre-fort
Emplacement
Avenue Bab - Jdid, Marrakech, Maroc
Le Grand Casino de La Mamounia (0.1 miles)
Bab El Djedid (0.1 miles)
Mosquée Koutoubia (0.3 miles)
Casino de Marrakech (0.6 miles)
Parc Cyber (0.6 miles)
Place Jemaa el-Fnaa (0.7 miles)
Options de chambre
6
Suite (Duplex)
Détails de la chambre
1 Grand Lit Double
Couchages 2
797 ft²
BalconSalle à manger séparéeClimatisationWi-Fi (gratuit)Salon séparé
5
Suite Exécutive (PARK)
Détails de la chambre
1 Grand Lit Double
Couchages 2
699 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
7
Suite (Churchill)
Détails de la chambre
1 Grand Lit Double
Couchages 2
1152 ft²
BalconSalle à manger séparéeClimatisationWi-Fi (gratuit)Salon séparé
6
Suite (Al Mamoun )
Détails de la chambre
1 Grand Lit Double
Couchages 4
2281 ft²
BalconSalle à manger séparéeClimatisationWi-Fi (gratuit)Salon séparé
6
Chambre Deluxe, 2 lits une place (Park)
Détails de la chambre
2 Lits Simples
Couchages 2
387 ft²
BalconClimatisationWi-Fi (gratuit)Baignoire profonde
5
Suite (Prestige)
Détails de la chambre
1 Grand Lit Double
Couchages 3
1076 ft²
BalconSalle à manger séparéeClimatisationWi-Fi (gratuit)Salon séparé
6
Chambre Deluxe, 2 lits une place (Koutoubia)
Détails de la chambre
2 Lits Simples
Couchages 2
377 ft²
BalconClimatisationWi-Fi (gratuit)Baignoire profonde
5
Suite (Agdal)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
613 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
6
Chambre Deluxe, 2 lits une place (Agdal)
Détails de la chambre
2 Lits Simples
Couchages 2
409 ft²
BalconClimatisationWi-Fi (gratuit)Baignoire profonde
6
Suite Exécutive (KOUTOUBIA)
Détails de la chambre
1 Grand Lit Double
Couchages 2
699 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
7
Chambre Supérieure (HIVERNAGE)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
377 ft²
ClimatisationWi-Fi (gratuit)Baignoire profonde
6
Suite (Baldaquin)
Détails de la chambre
1 Grand Lit Double
Couchages 2
829 ft²
BalconSalle à manger séparéeClimatisationWi-Fi (gratuit)Salon séparé
5
Suite Exécutive (AGDAL)
Détails de la chambre
1 Grand Lit Double
Couchages 2
753 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
5
Chambre Deluxe (Park)
Détails de la chambre
1 Grand Lit Double
Couchages 2
387 ft²
BalconClimatisationWi-Fi (gratuit)Baignoire profonde
7
Suite (Hivernage)
Détails de la chambre
1 Grand Lit Double
Couchages 3
968 ft²
ClimatisationWi-Fi (gratuit)Salon séparé
6
Suite (Koutoubia)
Détails de la chambre
1 Grand Lit Double
Couchages 3
1173 ft²
BalconSalle à manger séparéeClimatisationWi-Fi (gratuit)Salon séparé
8
Suite (Majorelle)
Détails de la chambre
1 Grand Lit Double
Couchages 2
1227 ft²
BalconSalle à manger séparéeClimatisationWi-Fi (gratuit)Salon séparé
5
Chambre Classique avec lits jumeaux (HIVERNAGE)
Détails de la chambre
2 Lits Simples
Couchages 2
377 ft²
ClimatisationWi-Fi (gratuit)Baignoire profonde
7
Chambre (Riad)
Détails de la chambre
1 Grand Lit Double
Couchages 6
7532 ft²
BalconSalle à manger séparéeClimatisationWi-Fi (gratuit)Salon séparéPiscine privéeCheminée
6
Suite (Marqueterie)
Détails de la chambre
1 Grand Lit Double
Couchages 4
1668 ft²
BalconSalle à manger séparéeClimatisationWi-Fi (gratuit)Salon séparé
5
Suite (Park)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
646 ft²
ClimatisationWi-Fi (gratuit)Salon séparé
6
Chambre Deluxe (Koutoubia)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
377 ft²
BalconClimatisationWi-Fi (gratuit)Baignoire profonde
6
Chambre Deluxe (Agdal)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
409 ft²
BalconClimatisationWi-Fi (gratuit)Baignoire profonde
Avis des voyageurs sur La Mamounia Marrakech
9.2
Superbe
Basé sur 764 avis vérifiés
Qui séjourne ici ?
Affaires
6%
Couples
50%
Familles
18%
Groupes
21%
Solo
3%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À La Mamounia, les voyageurs soulignent un palais emblématique et historique avec des intérieurs mauresques-Art Déco époustouflants, des jardins magnifiques et des installations exceptionnelles telles que la piscine et le spa, associés à un service généralement chaleureux et raffiné qui rend les séjours spéciaux.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À La Mamounia, les voyageurs soulignent un palais emblématique et historique avec des intérieurs mauresques-Art Déco époustouflants, des jardins magnifiques et des installations exceptionnelles telles que la piscine et le spa, associés à un service généralement chaleureux et raffiné qui rend les séjours spéciaux.
Plusieurs commentaires notent des inconvénients dans les chambres, en particulier les catégories standard qui peuvent sembler petites ou sombres, parfois bruyantes, avec des lits durs ou des problèmes d'entretien et de plomberie, et certaines suites sans vue. La nourriture est largement saluée, mais coûteuse ; le petit-déjeuner n'est parfois pas inclus ou est cher, certains membres du personnel peuvent être inattentifs, le tabagisme à l'intérieur dérange les non-fumeurs, et le petit-déjeuner au bord de la piscine peut être froid sans option intérieure. L'emplacement est pratique pour Jemaa el-Fnaa et les souks ; attendez-vous à un séjour luxueux et atmosphérique avec un design et un service exceptionnels, mais préparez-vous à des prix élevés et à d'éventuelles incohérences en matière de politique ou de service.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
De magnifiques jardins, une piscine et un spa, ainsi que de beaux espaces communs ; la plupart des clients apprécient les installations. Quelques personnes signalent des difficultés à réserver au spa et des températures plus fraîches à la piscine ou au jacuzzi.
Avis de voyageur à ce sujet
10
Alexandra
21 mars 2024
·
A séjourné 4 nuits
Staying here is an experience. A heritage hotel with an amazing history. Both interior and exterior are superb. The staff are excellent as are facilities. It is expensive but you have to pay for quality
Staying here is an experience. A heritage hotel with an amazing history. Both interior and exterior are superb. The staff are excellent as are facilities. It is expensive but you have to pay for quality
10
Peter
7 sept. 2024
·
A séjourné 1 nuit
It is always a delight to stay at Manounia. The splendour and intricacies of Moorish-Andalusian architecture and design lavishly unites with the Art Deco styles of the early 20th century, while offering subtle hints of the Berber architecture of the Saharan south, to create a mesmerizing palace honouring the best of Morocco. Even the pool doesn’t disappoint, with temperatures hovering at the 40 degrees, the pool remains at a cool 20 C. The room was spectacular though the mattress was rather hard. Nonetheless, it is strongly recommended for anyone desiring to have a royal experience in the land of the King!
It is always a delight to stay at Manounia. The splendour and intricacies of Moorish-Andalusian architecture and design lavishly unites with the Art Deco styles of the early 20th century, while offering subtle hints of the Berber architecture of the Saharan south, to create a mesmerizing palace honouring the best of Morocco. Even the pool doesn’t disappoint, with temperatures hovering at the 40 degrees, the pool remains at a cool 20 C. The room was spectacular though the mattress was rather hard. Nonetheless, it is strongly recommended for anyone desiring to have a royal experience in the land of the King!
10
Michael
6 avr. 2025
·
A séjourné 5 nuits
Superb courteous service. Wonderful location. Fabulous pool. The scent of the blossoming orange trees pervaded the 7 acres (2.8 hectares) of gardens.
Superb courteous service. Wonderful location. Fabulous pool. The scent of the blossoming orange trees pervaded the 7 acres (2.8 hectares) of gardens.
10
Rabia
21 oct. 2024
·
A séjourné 1 nuit
The sauna is too far from the spa and there is no steam room for spa users unless you book a hammam. That was very inconvenient. Rest everything was top notch
The sauna is too far from the spa and there is no steam room for spa users unless you book a hammam. That was very inconvenient. Rest everything was top notch
10
Ann
22 févr. 2025
·
A séjourné 2 nuits
The hotel is just beautiful. There are special things to discover everywhere. One of our favorites was the secret ice cream parlor in the magnificent garden. Orange trees complemented by the delicate scent of date and birdsong surround you. The staff is also incredibly thoughtful and welcoming. We were so sad when it was time to leave.
The hotel is just beautiful. There are special things to discover everywhere. One of our favorites was the secret ice cream parlor in the magnificent garden. Orange trees complemented by the delicate scent of date and birdsong surround you. The staff is also incredibly thoughtful and welcoming. We were so sad when it was time to leave.
8
Vincent J C
11 févr. 2025
·
A séjourné 2 nuits
The garden, the renovation of the old palace building, the swimming pool, the quality of housekeeping services, the room comfort are top, congratulations. The Food and Beverage dept needs to be better managed: breakfast at a palace cannot have old dry bread offered or uncooked and dry old potatoes in e - but in our case two mornings in a row- offered to customers. And all staff should smile a minimum and clear dishes from guests tables with kindness and care, not just rude promptness. Seafood salad at Italian restaurant - most expensive starter - cannot have undercooked clams or unfresh items to bother stomach later, I was badly surprised. Deserts were amazing but the rest requires double-checking. The policy for late checkout - especially for just 2h extra - by asking the guest to come to the reception desk the day of departure instead of working it out at checkin when requested - is not what one can expect in such premises. This IS a palace, not a mid class hotel. Promptness to answer the phone, especially at the Spa, needs to be reviewed. And apparently there’s is a lack of staff there, seems all is full all the time…disappointing because it is such a fine place and location otherwise. The rest is up to what one can expect or beyond. But these lacks of attention can really generate unnecessary stress and damage a stay which for such a price should be perfect or close to it. Would like to be back to see if things in these areas will improve or not.
The garden, the renovation of the old palace building, the swimming pool, the quality of housekeeping services, the room comfort are top, congratulations. The Food and Beverage dept needs to be better managed: breakfast at a palace cannot have old dry bread offered or uncooked and dry old potatoes in e - but in our case two mornings in a row- offered to customers. And all staff should smile a minimum and clear dishes from guests tables with kindness and care, not just rude promptness. Seafood salad at Italian restaurant - most expensive starter - cannot have undercooked clams or unfresh items to bother stomach later, I was badly surprised. Deserts were amazing but the rest requires double-checking. The policy for late checkout - especially for just 2h extra - by asking the guest to come to the reception desk the day of departure instead of working it out at checkin when requested - is not what one can expect in such premises. This IS a palace, not a mid class hotel. Promptness to answer the phone, especially at the Spa, needs to be reviewed. And apparently there’s is a lack of staff there, seems all is full all the time…disappointing because it is such a fine place and location otherwise. The rest is up to what one can expect or beyond. But these lacks of attention can really generate unnecessary stress and damage a stay which for such a price should be perfect or close to it. Would like to be back to see if things in these areas will improve or not.
10
Hossein
29 août 2025
·
A séjourné 6 nuits
One of the best hotels we’ve ever stayed in! It’s absolutely gorgeous, with a lovely garden, a relaxing pool and spa, and staff who are both friendly and professional.
One of the best hotels we’ve ever stayed in! It’s absolutely gorgeous, with a lovely garden, a relaxing pool and spa, and staff who are both friendly and professional.
10
Marie
7 mars 2025
·
A séjourné 4 nuits
Sublime property from entrance, to lobby, hallways, restaurants, spa, pool, and magnificent gardens! The rooms are exquisitely appointed, terraces sizable and perfect for breakfast or an evening tea or cocktail. The staff is impeccable, from head to toe, and in manner and knowledge. Loved our stay!
Sublime property from entrance, to lobby, hallways, restaurants, spa, pool, and magnificent gardens! The rooms are exquisitely appointed, terraces sizable and perfect for breakfast or an evening tea or cocktail. The staff is impeccable, from head to toe, and in manner and knowledge. Loved our stay!
10
Margarita
1 févr. 2026
·
A séjourné 1 nuit
Only spent one night there but it was so worth it! The attention to detail, the garden, the staff, the pool, the spa, the location, everything was amazing!
Only spent one night there but it was so worth it! The attention to detail, the garden, the staff, the pool, the spa, the location, everything was amazing!
6
Dawn
8 févr. 2025
·
A séjourné 7 nuits
Sadly this hotel is extremely over-rated. I stayed for one week at the end of January 2025 and was very disappointed when we were shown to our room. We were led down a set of stairs to the lower ground floor and along a dark corridor. On entry the small room, the walls, curtains and decor were very dark which added to what I would say made for a depressing stay. The space was so limited we even had to put out cases outside on the ledges of the windows. I struggled to even see my clothes in the wardrobe. On the first evening when we closed the curtains the rail fell off the bracket and the curtain rings fell to the floor. No kettle or tea making facilities. I had to call room service to provide these as there was only a coffee machine in the room. We ordered room service for breakfast but there was no table. We just had to sit in bed to eat. There was a very unpleasant smell on entering the room - like rotten eggs. Around the pool, if you were happy to tip heavily then service was excellent. Sadly, I had saved hard for this break and could not afford to tip so had to look after myself, whilst those that had tipped were waited on hand and foot. The spa was usable, but the pool was not very warm, and the jacuzzi needs some refurbishment work as it is very tired looking. Sadly when walking out of the hotel one morning, along a busy main road I was mugged by a man on a motorbike. Fortunately I had a sixth sense but the shock ruined the remainder of my holiday.
Sadly this hotel is extremely over-rated. I stayed for one week at the end of January 2025 and was very disappointed when we were shown to our room. We were led down a set of stairs to the lower ground floor and along a dark corridor. On entry the small room, the walls, curtains and decor were very dark which added to what I would say made for a depressing stay. The space was so limited we even had to put out cases outside on the ledges of the windows. I struggled to even see my clothes in the wardrobe. On the first evening when we closed the curtains the rail fell off the bracket and the curtain rings fell to the floor. No kettle or tea making facilities. I had to call room service to provide these as there was only a coffee machine in the room. We ordered room service for breakfast but there was no table. We just had to sit in bed to eat. There was a very unpleasant smell on entering the room - like rotten eggs. Around the pool, if you were happy to tip heavily then service was excellent. Sadly, I had saved hard for this break and could not afford to tip so had to look after myself, whilst those that had tipped were waited on hand and foot. The spa was usable, but the pool was not very warm, and the jacuzzi needs some refurbishment work as it is very tired looking. Sadly when walking out of the hotel one morning, along a busy main road I was mugged by a man on a motorbike. Fortunately I had a sixth sense but the shock ruined the remainder of my holiday.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Le service de ménage est généralement de qualité et de nombreuses chambres sont très propres. Cependant, plusieurs clients ont signalé des lacunes (cheveux ou odeurs) et des problèmes d'entretien tels que des problèmes de plomberie ou de climatisation.
Avis de voyageur à ce sujet
6
Channa
11 juil. 2024
·
A séjourné 1 nuit
Being one of the most luxurious hotels in Marrakesh I was excited to stay here. It definitely lives up to its reputation and is opulent. The food was overpriced and average but I was okay with that knowing it was about enjoying the room. The spa was excellent, a very nice massage and the staff were very attentive. What disappointed me was when the air conditioning didn’t work for the entire night and I was left in a room that felt like a furnace after a 41 degree day. The night staff couldn’t do anything other than encourage me to open the windows. I woke up drenched in sweat and with the taste of the city fumes in my mouth. The duty manager the next morning refused to comp the room as i had booked via Expedia but offered to waive the fees for my spa, pool side lunch and gave me an airport transfer. All in all it wasn’t quite the experience I had expected for such a premium rate
Being one of the most luxurious hotels in Marrakesh I was excited to stay here. It definitely lives up to its reputation and is opulent. The food was overpriced and average but I was okay with that knowing it was about enjoying the room. The spa was excellent, a very nice massage and the staff were very attentive. What disappointed me was when the air conditioning didn’t work for the entire night and I was left in a room that felt like a furnace after a 41 degree day. The night staff couldn’t do anything other than encourage me to open the windows. I woke up drenched in sweat and with the taste of the city fumes in my mouth. The duty manager the next morning refused to comp the room as i had booked via Expedia but offered to waive the fees for my spa, pool side lunch and gave me an airport transfer. All in all it wasn’t quite the experience I had expected for such a premium rate
6
Pierre
21 mars 2023
·
A séjourné 3 nuits
La Mamounia est un établissement absolument sublime où il règne une atmosphère spéciale Seul bémol pour la chambre mal insonorisée, impossible de dormir avec le bruit de la climatisation de l’hôtel au 4eme étage Pas de volet donc lumière du jour dès le petit matin Propreté limite dans la chambre il y avait de l’urine dans la baignoire ! Impossible de prendre un bain, dégoûtant ! Nous reviendrons mais nous ferons très attention à la chambre à l’arrivée pour ne pas nous faire avoir !
La Mamounia est un établissement absolument sublime où il règne une atmosphère spéciale Seul bémol pour la chambre mal insonorisée, impossible de dormir avec le bruit de la climatisation de l’hôtel au 4eme étage Pas de volet donc lumière du jour dès le petit matin Propreté limite dans la chambre il y avait de l’urine dans la baignoire ! Impossible de prendre un bain, dégoûtant ! Nous reviendrons mais nous ferons très attention à la chambre à l’arrivée pour ne pas nous faire avoir !
10
Najette
27 juin 2023
·
A séjourné 2 nuits
Hôtel impeccable mais j ai acheté un sac yves saint Laurent et je n ai pas eu ma facture pour la détaxe suis très déçue l hôtel n est pas intervenu
Hôtel impeccable mais j ai acheté un sac yves saint Laurent et je n ai pas eu ma facture pour la détaxe suis très déçue l hôtel n est pas intervenu
10
Stacey
8 juil. 2025
·
A séjourné 3 nuits
Our stay at La Mamounia was exceptional, the architecture was so beautiful. The staff are very friendly and helpful. It was walking distance to Jemaa el-Fnaa and the souks. Our room was beautiful, very clean and comfortable, the food was amazing as was the hammam and pool. Only negative was the view from the Hivernage suite, there isn’t one, only the hotel roof. But will definitely return.
Our stay at La Mamounia was exceptional, the architecture was so beautiful. The staff are very friendly and helpful. It was walking distance to Jemaa el-Fnaa and the souks. Our room was beautiful, very clean and comfortable, the food was amazing as was the hammam and pool. Only negative was the view from the Hivernage suite, there isn’t one, only the hotel roof. But will definitely return.
6
Sandy
27 mars 2023
·
A séjourné 1 nuit
Disappointed. I came to La Mamanounia from Europe because I heard amazing things about it on netflix. The Hotel is gorgeous. However for this price range I was disappointed to be checked in two hours in delay without an apology or late check our offered, found several hair in the shower (yikes) and received the wrong mail for dinner which was even cold.
Disappointed. I came to La Mamanounia from Europe because I heard amazing things about it on netflix. The Hotel is gorgeous. However for this price range I was disappointed to be checked in two hours in delay without an apology or late check our offered, found several hair in the shower (yikes) and received the wrong mail for dinner which was even cold.
8
Chantal
2 févr. 2026
·
A séjourné 2 nuits
Chambre lnpecable
Chambre lnpecable
8
Vincent J C
11 févr. 2025
·
A séjourné 2 nuits
The garden, the renovation of the old palace building, the swimming pool, the quality of housekeeping services, the room comfort are top, congratulations. The Food and Beverage dept needs to be better managed: breakfast at a palace cannot have old dry bread offered or uncooked and dry old potatoes in e - but in our case two mornings in a row- offered to customers. And all staff should smile a minimum and clear dishes from guests tables with kindness and care, not just rude promptness. Seafood salad at Italian restaurant - most expensive starter - cannot have undercooked clams or unfresh items to bother stomach later, I was badly surprised. Deserts were amazing but the rest requires double-checking. The policy for late checkout - especially for just 2h extra - by asking the guest to come to the reception desk the day of departure instead of working it out at checkin when requested - is not what one can expect in such premises. This IS a palace, not a mid class hotel. Promptness to answer the phone, especially at the Spa, needs to be reviewed. And apparently there’s is a lack of staff there, seems all is full all the time…disappointing because it is such a fine place and location otherwise. The rest is up to what one can expect or beyond. But these lacks of attention can really generate unnecessary stress and damage a stay which for such a price should be perfect or close to it. Would like to be back to see if things in these areas will improve or not.
The garden, the renovation of the old palace building, the swimming pool, the quality of housekeeping services, the room comfort are top, congratulations. The Food and Beverage dept needs to be better managed: breakfast at a palace cannot have old dry bread offered or uncooked and dry old potatoes in e - but in our case two mornings in a row- offered to customers. And all staff should smile a minimum and clear dishes from guests tables with kindness and care, not just rude promptness. Seafood salad at Italian restaurant - most expensive starter - cannot have undercooked clams or unfresh items to bother stomach later, I was badly surprised. Deserts were amazing but the rest requires double-checking. The policy for late checkout - especially for just 2h extra - by asking the guest to come to the reception desk the day of departure instead of working it out at checkin when requested - is not what one can expect in such premises. This IS a palace, not a mid class hotel. Promptness to answer the phone, especially at the Spa, needs to be reviewed. And apparently there’s is a lack of staff there, seems all is full all the time…disappointing because it is such a fine place and location otherwise. The rest is up to what one can expect or beyond. But these lacks of attention can really generate unnecessary stress and damage a stay which for such a price should be perfect or close to it. Would like to be back to see if things in these areas will improve or not.
8
Pascal
9 nov. 2025
·
A séjourné 1 nuit
Room was very bad. Everything else was above and beyond; staff, service and facilities.
Room was very bad. Everything else was above and beyond; staff, service and facilities.
6
Dawn
8 févr. 2025
·
A séjourné 7 nuits
Sadly this hotel is extremely over-rated. I stayed for one week at the end of January 2025 and was very disappointed when we were shown to our room. We were led down a set of stairs to the lower ground floor and along a dark corridor. On entry the small room, the walls, curtains and decor were very dark which added to what I would say made for a depressing stay. The space was so limited we even had to put out cases outside on the ledges of the windows. I struggled to even see my clothes in the wardrobe. On the first evening when we closed the curtains the rail fell off the bracket and the curtain rings fell to the floor. No kettle or tea making facilities. I had to call room service to provide these as there was only a coffee machine in the room. We ordered room service for breakfast but there was no table. We just had to sit in bed to eat. There was a very unpleasant smell on entering the room - like rotten eggs. Around the pool, if you were happy to tip heavily then service was excellent. Sadly, I had saved hard for this break and could not afford to tip so had to look after myself, whilst those that had tipped were waited on hand and foot. The spa was usable, but the pool was not very warm, and the jacuzzi needs some refurbishment work as it is very tired looking. Sadly when walking out of the hotel one morning, along a busy main road I was mugged by a man on a motorbike. Fortunately I had a sixth sense but the shock ruined the remainder of my holiday.
Sadly this hotel is extremely over-rated. I stayed for one week at the end of January 2025 and was very disappointed when we were shown to our room. We were led down a set of stairs to the lower ground floor and along a dark corridor. On entry the small room, the walls, curtains and decor were very dark which added to what I would say made for a depressing stay. The space was so limited we even had to put out cases outside on the ledges of the windows. I struggled to even see my clothes in the wardrobe. On the first evening when we closed the curtains the rail fell off the bracket and the curtain rings fell to the floor. No kettle or tea making facilities. I had to call room service to provide these as there was only a coffee machine in the room. We ordered room service for breakfast but there was no table. We just had to sit in bed to eat. There was a very unpleasant smell on entering the room - like rotten eggs. Around the pool, if you were happy to tip heavily then service was excellent. Sadly, I had saved hard for this break and could not afford to tip so had to look after myself, whilst those that had tipped were waited on hand and foot. The spa was usable, but the pool was not very warm, and the jacuzzi needs some refurbishment work as it is very tired looking. Sadly when walking out of the hotel one morning, along a busy main road I was mugged by a man on a motorbike. Fortunately I had a sixth sense but the shock ruined the remainder of my holiday.
6
Danielle
18 mars 2024
·
A séjourné 3 nuits
While the hotel was beautiful and the spa treatments amazing, which we enjoyed, thr service and room issue wasn't up to par for this type of hotel. There were many staff who were kind and helpful. The laundry service was quick too. HOWEVER, upon check in we didn’t receive clear information about the hotel, showm around, etc like many nice hotels and thr concierge was not clear how cloae in walking distance the nice area of Guelliz or the Koutobia was to the hotel and we had wasted a lot of extra time taxi around. We even asked if it was just across the way and they said no but upon leaving for the airport we saw due to the route thr driver took that it was all right there. As guests that should have been shown on the map or made clear especially when we asked. The bigger issue though was plumbing problems upon check in. Coming off an international flight and having issues with both bath and then shower so maintenance came twice to fix within first 24hrs was highly inconvenient and poor treatment as a guest in such a grand hotel. No compensation was offered until i mentioned it and they sent up an apology note and bottle of wine i cant drink (he never checked first or offered to just comp a meal or some cocktails we put to the room). The worst part was that the head of guest relations, didn’t comprehend the issue fully since it was fixed. He instead gave a bag with. heavy diffuser when we're heading to the airport. Ridiculous & cheap response for this hotel.
While the hotel was beautiful and the spa treatments amazing, which we enjoyed, thr service and room issue wasn't up to par for this type of hotel. There were many staff who were kind and helpful. The laundry service was quick too. HOWEVER, upon check in we didn’t receive clear information about the hotel, showm around, etc like many nice hotels and thr concierge was not clear how cloae in walking distance the nice area of Guelliz or the Koutobia was to the hotel and we had wasted a lot of extra time taxi around. We even asked if it was just across the way and they said no but upon leaving for the airport we saw due to the route thr driver took that it was all right there. As guests that should have been shown on the map or made clear especially when we asked. The bigger issue though was plumbing problems upon check in. Coming off an international flight and having issues with both bath and then shower so maintenance came twice to fix within first 24hrs was highly inconvenient and poor treatment as a guest in such a grand hotel. No compensation was offered until i mentioned it and they sent up an apology note and bottle of wine i cant drink (he never checked first or offered to just comp a meal or some cocktails we put to the room). The worst part was that the head of guest relations, didn’t comprehend the issue fully since it was fixed. He instead gave a bag with. heavy diffuser when we're heading to the airport. Ridiculous & cheap response for this hotel.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres présentent un élégant style marocain ; certaines offrent de belles vues. De nombreux clients ont trouvé les chambres standard petites ou sombres, parfois bruyantes, avec des matelas durs, des équipements limités, ou des problèmes de vue et d'entretien.
Avis de voyageur à ce sujet
6
Jennifer
12 janv. 2026
·
A séjourné 2 nuits
The rooms are dark and small. It is hard to book a spa or dinner reservation. Food is ok. The hotel itself is huge and a great location. I just wish it were more accommodating and the service were better.
The rooms are dark and small. It is hard to book a spa or dinner reservation. Food is ok. The hotel itself is huge and a great location. I just wish it were more accommodating and the service were better.
6
Rami
3 sept. 2023
·
A séjourné 3 nuits
It’s an impressive property. Architecturally unbelievable and amazing. The rooms, for such a high caliber property, were disappointingly small. I’ve stayed in $80 best westerns that were more spacious.
It’s an impressive property. Architecturally unbelievable and amazing. The rooms, for such a high caliber property, were disappointingly small. I’ve stayed in $80 best westerns that were more spacious.
10
Diane
28 janv. 2023
·
A séjourné 5 nuits
This hotel was simply amazing. The customer service was excellent, the decor was elegant and the grounds were beautiful. Very convenient location within walking distance of Jemaa el-Fnaa marketplace. We stayed in a room facing the Koutoubia Mosque and loved it! Expensive, but worth every penny!
This hotel was simply amazing. The customer service was excellent, the decor was elegant and the grounds were beautiful. Very convenient location within walking distance of Jemaa el-Fnaa marketplace. We stayed in a room facing the Koutoubia Mosque and loved it! Expensive, but worth every penny!
6
Channa
11 juil. 2024
·
A séjourné 1 nuit
Being one of the most luxurious hotels in Marrakesh I was excited to stay here. It definitely lives up to its reputation and is opulent. The food was overpriced and average but I was okay with that knowing it was about enjoying the room. The spa was excellent, a very nice massage and the staff were very attentive. What disappointed me was when the air conditioning didn’t work for the entire night and I was left in a room that felt like a furnace after a 41 degree day. The night staff couldn’t do anything other than encourage me to open the windows. I woke up drenched in sweat and with the taste of the city fumes in my mouth. The duty manager the next morning refused to comp the room as i had booked via Expedia but offered to waive the fees for my spa, pool side lunch and gave me an airport transfer. All in all it wasn’t quite the experience I had expected for such a premium rate
Being one of the most luxurious hotels in Marrakesh I was excited to stay here. It definitely lives up to its reputation and is opulent. The food was overpriced and average but I was okay with that knowing it was about enjoying the room. The spa was excellent, a very nice massage and the staff were very attentive. What disappointed me was when the air conditioning didn’t work for the entire night and I was left in a room that felt like a furnace after a 41 degree day. The night staff couldn’t do anything other than encourage me to open the windows. I woke up drenched in sweat and with the taste of the city fumes in my mouth. The duty manager the next morning refused to comp the room as i had booked via Expedia but offered to waive the fees for my spa, pool side lunch and gave me an airport transfer. All in all it wasn’t quite the experience I had expected for such a premium rate
4
Sam
17 févr. 2026
·
A séjourné 2 nuits
La Mamounia is undoubtedly an iconic and historic hotel, showcasing the finest Moroccan craftsmanship and architecture. The atmosphere and decor reflect true luxury and tradition. However, there are several points that, in my opinion, are below the standards expected from a 5-star establishment.The rooms are surprisingly small compared with most other luxury hotels in Marrakech. They also lack basic amenities, such as an iron, and the minibar selection is quite limited for a hotel of this category. Additionally, the hotel allows smoking in all its restaurants, with no designated non-smoking areas. This is very uncomfortable for non-smokers and contrasts with the non-smoking policies common in most top international hotels and in Europe.Lastly, breakfast is served outdoors near the pool, even in chilly weather. Many guests were wearing jackets or using the sheets provided by staff to stay warm. It would be much more pleasant if guests had the option to dine in a comfortable indoor area during colder mornings.Overall, while La Mamounia remains a beautiful and historic property, attention to these details would make the guest experience truly match the 5-star reputation it carries
La Mamounia is undoubtedly an iconic and historic hotel, showcasing the finest Moroccan craftsmanship and architecture. The atmosphere and decor reflect true luxury and tradition. However, there are several points that, in my opinion, are below the standards expected from a 5-star establishment.The rooms are surprisingly small compared with most other luxury hotels in Marrakech. They also lack basic amenities, such as an iron, and the minibar selection is quite limited for a hotel of this category. Additionally, the hotel allows smoking in all its restaurants, with no designated non-smoking areas. This is very uncomfortable for non-smokers and contrasts with the non-smoking policies common in most top international hotels and in Europe.Lastly, breakfast is served outdoors near the pool, even in chilly weather. Many guests were wearing jackets or using the sheets provided by staff to stay warm. It would be much more pleasant if guests had the option to dine in a comfortable indoor area during colder mornings.Overall, while La Mamounia remains a beautiful and historic property, attention to these details would make the guest experience truly match the 5-star reputation it carries
10
Peter
7 sept. 2024
·
A séjourné 1 nuit
It is always a delight to stay at Manounia. The splendour and intricacies of Moorish-Andalusian architecture and design lavishly unites with the Art Deco styles of the early 20th century, while offering subtle hints of the Berber architecture of the Saharan south, to create a mesmerizing palace honouring the best of Morocco. Even the pool doesn’t disappoint, with temperatures hovering at the 40 degrees, the pool remains at a cool 20 C. The room was spectacular though the mattress was rather hard. Nonetheless, it is strongly recommended for anyone desiring to have a royal experience in the land of the King!
It is always a delight to stay at Manounia. The splendour and intricacies of Moorish-Andalusian architecture and design lavishly unites with the Art Deco styles of the early 20th century, while offering subtle hints of the Berber architecture of the Saharan south, to create a mesmerizing palace honouring the best of Morocco. Even the pool doesn’t disappoint, with temperatures hovering at the 40 degrees, the pool remains at a cool 20 C. The room was spectacular though the mattress was rather hard. Nonetheless, it is strongly recommended for anyone desiring to have a royal experience in the land of the King!
10
Stacey
8 juil. 2025
·
A séjourné 3 nuits
Our stay at La Mamounia was exceptional, the architecture was so beautiful. The staff are very friendly and helpful. It was walking distance to Jemaa el-Fnaa and the souks. Our room was beautiful, very clean and comfortable, the food was amazing as was the hammam and pool. Only negative was the view from the Hivernage suite, there isn’t one, only the hotel roof. But will definitely return.
Our stay at La Mamounia was exceptional, the architecture was so beautiful. The staff are very friendly and helpful. It was walking distance to Jemaa el-Fnaa and the souks. Our room was beautiful, very clean and comfortable, the food was amazing as was the hammam and pool. Only negative was the view from the Hivernage suite, there isn’t one, only the hotel roof. But will definitely return.
4
Maureen
24 avr. 2025
·
A séjourné 1 nuit
Took a long time for room to be ready past—almost two hours beyond check in time. Sat outside for a few hours which was fine but we had given up our bags so no clothes to change to. Room was nice but tight space. The problem was how loud it was at night. We faced the pool so took a long time to fall asleep. Maybe ask for a quiet room. We had come from truly fabulous places in Morocco so this was our only disappointment
Took a long time for room to be ready past—almost two hours beyond check in time. Sat outside for a few hours which was fine but we had given up our bags so no clothes to change to. Room was nice but tight space. The problem was how loud it was at night. We faced the pool so took a long time to fall asleep. Maybe ask for a quiet room. We had come from truly fabulous places in Morocco so this was our only disappointment
4
QIU
17 févr. 2026
·
A séjourné 2 nuits
La Mamounia is undoubtedly an iconic and historic hotel, showcasing the finest Moroccan craftsmanship and architecture. The atmosphere and decor reflect true luxury and tradition. However, there are several points that, in my opinion, are below the standards expected from a 5-star establishment.The rooms are surprisingly small compared with most other luxury hotels in Marrakech. They also lack basic amenities, such as an iron, and the minibar selection is quite limited for a hotel of this category. Additionally, the hotel allows smoking in all its restaurants, with no designated non-smoking areas. This is very uncomfortable for non-smokers and contrasts with the non-smoking policies common in most top international hotels and in Europe. Lastly, breakfast is served outdoors near the pool, even in chilly weather. Many guests were wearing jackets or using the sheets provided by staff to stay warm. It would be much more pleasant if guests had the option to dine in a comfortable indoor area during colder mornings. Overall, while La Mamounia remains a beautiful and historic property, attention to these details would make the guest experience truly match the 5-star reputation it carries
La Mamounia is undoubtedly an iconic and historic hotel, showcasing the finest Moroccan craftsmanship and architecture. The atmosphere and decor reflect true luxury and tradition. However, there are several points that, in my opinion, are below the standards expected from a 5-star establishment.The rooms are surprisingly small compared with most other luxury hotels in Marrakech. They also lack basic amenities, such as an iron, and the minibar selection is quite limited for a hotel of this category. Additionally, the hotel allows smoking in all its restaurants, with no designated non-smoking areas. This is very uncomfortable for non-smokers and contrasts with the non-smoking policies common in most top international hotels and in Europe. Lastly, breakfast is served outdoors near the pool, even in chilly weather. Many guests were wearing jackets or using the sheets provided by staff to stay warm. It would be much more pleasant if guests had the option to dine in a comfortable indoor area during colder mornings. Overall, while La Mamounia remains a beautiful and historic property, attention to these details would make the guest experience truly match the 5-star reputation it carries
6
Dawn
8 févr. 2025
·
A séjourné 7 nuits
Sadly this hotel is extremely over-rated. I stayed for one week at the end of January 2025 and was very disappointed when we were shown to our room. We were led down a set of stairs to the lower ground floor and along a dark corridor. On entry the small room, the walls, curtains and decor were very dark which added to what I would say made for a depressing stay. The space was so limited we even had to put out cases outside on the ledges of the windows. I struggled to even see my clothes in the wardrobe. On the first evening when we closed the curtains the rail fell off the bracket and the curtain rings fell to the floor. No kettle or tea making facilities. I had to call room service to provide these as there was only a coffee machine in the room. We ordered room service for breakfast but there was no table. We just had to sit in bed to eat. There was a very unpleasant smell on entering the room - like rotten eggs. Around the pool, if you were happy to tip heavily then service was excellent. Sadly, I had saved hard for this break and could not afford to tip so had to look after myself, whilst those that had tipped were waited on hand and foot. The spa was usable, but the pool was not very warm, and the jacuzzi needs some refurbishment work as it is very tired looking. Sadly when walking out of the hotel one morning, along a busy main road I was mugged by a man on a motorbike. Fortunately I had a sixth sense but the shock ruined the remainder of my holiday.
Sadly this hotel is extremely over-rated. I stayed for one week at the end of January 2025 and was very disappointed when we were shown to our room. We were led down a set of stairs to the lower ground floor and along a dark corridor. On entry the small room, the walls, curtains and decor were very dark which added to what I would say made for a depressing stay. The space was so limited we even had to put out cases outside on the ledges of the windows. I struggled to even see my clothes in the wardrobe. On the first evening when we closed the curtains the rail fell off the bracket and the curtain rings fell to the floor. No kettle or tea making facilities. I had to call room service to provide these as there was only a coffee machine in the room. We ordered room service for breakfast but there was no table. We just had to sit in bed to eat. There was a very unpleasant smell on entering the room - like rotten eggs. Around the pool, if you were happy to tip heavily then service was excellent. Sadly, I had saved hard for this break and could not afford to tip so had to look after myself, whilst those that had tipped were waited on hand and foot. The spa was usable, but the pool was not very warm, and the jacuzzi needs some refurbishment work as it is very tired looking. Sadly when walking out of the hotel one morning, along a busy main road I was mugged by a man on a motorbike. Fortunately I had a sixth sense but the shock ruined the remainder of my holiday.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement décrit comme chaleureux, professionnel et très attentif, de nombreux clients louant les attentions personnalisées. Cependant, certains signalent une réception lente ou impersonnelle, des enregistrements retardés, des réponses peu utiles du concierge et un suivi incohérent des problèmes ou des demandes.
Avis de voyageur à ce sujet
10
Diana
29 août 2025
·
A séjourné 4 nuits
This hotel is simply out of this world. Gorgeous facilities, attention to every single detail. Staff spoke several languages, everybody was courteous and kind and engaging. The uniforms were beautifully crafted.... amazing experience!!!!
This hotel is simply out of this world. Gorgeous facilities, attention to every single detail. Staff spoke several languages, everybody was courteous and kind and engaging. The uniforms were beautifully crafted.... amazing experience!!!!
10
Deepak Andrew
21 août 2024
·
A séjourné 1 nuit
Hands down one of my best experiences in a hotel. The service was hyper personalised and everyone went out of their way to make sure our stay was an experience. I wish we’d stayed longer! Can’t wait to visit again.
Hands down one of my best experiences in a hotel. The service was hyper personalised and everyone went out of their way to make sure our stay was an experience. I wish we’d stayed longer! Can’t wait to visit again.
2
Damien
30 août 2023
·
A séjourné 3 nuits
Food at the Asian restaurant was HORRIBLE and party of 5 all hated our food Concierge desk was worthless and mishandled a number of requests. Camera was stolen from my room and staff was unhelpful. Most restaurants closed most of the time.
Food at the Asian restaurant was HORRIBLE and party of 5 all hated our food Concierge desk was worthless and mishandled a number of requests. Camera was stolen from my room and staff was unhelpful. Most restaurants closed most of the time.
10
Deepak Andrew
20 août 2024
·
A séjourné 1 nuit
Hands down one of my best experiences in a hotel. The service was hyper personalised and everyone went out of their way to make sure our stay was an experience. I wish I’d stayed longer! Can’t wait to visit again.
Hands down one of my best experiences in a hotel. The service was hyper personalised and everyone went out of their way to make sure our stay was an experience. I wish I’d stayed longer! Can’t wait to visit again.
6
Danielle
6 juin 2022
·
A séjourné 1 nuit
O check in foi MUITO atrasado, não nos deram nem um tipo de atendimento ou explicação para o atraso. O Hotel é bonito, mas muito grande e falta gentileza para a equipe, principalmente do check in. Qdo fui usar o banheiro da piscina, um deles estava fechado, desta forma tinha fila ou as mulheres tinham q usar o masculino.
O check in foi MUITO atrasado, não nos deram nem um tipo de atendimento ou explicação para o atraso. O Hotel é bonito, mas muito grande e falta gentileza para a equipe, principalmente do check in. Qdo fui usar o banheiro da piscina, um deles estava fechado, desta forma tinha fila ou as mulheres tinham q usar o masculino.
10
Omar
25 juil. 2025
·
A séjourné 2 nuits
Beautiful hotel with great amenities. The service was excellent and very friendly staff all around. Highly recommend this hotel and will definitely stay there again.
Beautiful hotel with great amenities. The service was excellent and very friendly staff all around. Highly recommend this hotel and will definitely stay there again.
10
Lauren
1 juin 2024
·
A séjourné 3 nuits
The best hotel we have ever stayed at in terms of luxury. The staff were amazing and the service was the best we ever had. Was such a wonderful experience.
The best hotel we have ever stayed at in terms of luxury. The staff were amazing and the service was the best we ever had. Was such a wonderful experience.
4
timothy
19 juin 2025
·
A séjourné 2 nuits
Poor service, beautiful grounds. For $1000 a night you can do much better. Stay elsewhere and come over for a drink. Most of the staff is smiling and friendly but just inefficient or don’t care. Always several people standing around but never actually helping. The concierge is just rude. And if you are walking around town in the heat and try to return with a Peligrino you picked up from a vendor — they will confiscate it so you have to buy it inside! Absurd! If you’re thinking of a luxury resort where you are treated like a pampered guest, this is not it.
Poor service, beautiful grounds. For $1000 a night you can do much better. Stay elsewhere and come over for a drink. Most of the staff is smiling and friendly but just inefficient or don’t care. Always several people standing around but never actually helping. The concierge is just rude. And if you are walking around town in the heat and try to return with a Peligrino you picked up from a vendor — they will confiscate it so you have to buy it inside! Absurd! If you’re thinking of a luxury resort where you are treated like a pampered guest, this is not it.
10
Marie
7 mars 2025
·
A séjourné 4 nuits
Sublime property from entrance, to lobby, hallways, restaurants, spa, pool, and magnificent gardens! The rooms are exquisitely appointed, terraces sizable and perfect for breakfast or an evening tea or cocktail. The staff is impeccable, from head to toe, and in manner and knowledge. Loved our stay!
Sublime property from entrance, to lobby, hallways, restaurants, spa, pool, and magnificent gardens! The rooms are exquisitely appointed, terraces sizable and perfect for breakfast or an evening tea or cocktail. The staff is impeccable, from head to toe, and in manner and knowledge. Loved our stay!
6
Danielle
18 mars 2024
·
A séjourné 3 nuits
While the hotel was beautiful and the spa treatments amazing, which we enjoyed, thr service and room issue wasn't up to par for this type of hotel. There were many staff who were kind and helpful. The laundry service was quick too. HOWEVER, upon check in we didn’t receive clear information about the hotel, showm around, etc like many nice hotels and thr concierge was not clear how cloae in walking distance the nice area of Guelliz or the Koutobia was to the hotel and we had wasted a lot of extra time taxi around. We even asked if it was just across the way and they said no but upon leaving for the airport we saw due to the route thr driver took that it was all right there. As guests that should have been shown on the map or made clear especially when we asked. The bigger issue though was plumbing problems upon check in. Coming off an international flight and having issues with both bath and then shower so maintenance came twice to fix within first 24hrs was highly inconvenient and poor treatment as a guest in such a grand hotel. No compensation was offered until i mentioned it and they sent up an apology note and bottle of wine i cant drink (he never checked first or offered to just comp a meal or some cocktails we put to the room). The worst part was that the head of guest relations, didn’t comprehend the issue fully since it was fixed. He instead gave a bag with. heavy diffuser when we're heading to the airport. Ridiculous & cheap response for this hotel.
While the hotel was beautiful and the spa treatments amazing, which we enjoyed, thr service and room issue wasn't up to par for this type of hotel. There were many staff who were kind and helpful. The laundry service was quick too. HOWEVER, upon check in we didn’t receive clear information about the hotel, showm around, etc like many nice hotels and thr concierge was not clear how cloae in walking distance the nice area of Guelliz or the Koutobia was to the hotel and we had wasted a lot of extra time taxi around. We even asked if it was just across the way and they said no but upon leaving for the airport we saw due to the route thr driver took that it was all right there. As guests that should have been shown on the map or made clear especially when we asked. The bigger issue though was plumbing problems upon check in. Coming off an international flight and having issues with both bath and then shower so maintenance came twice to fix within first 24hrs was highly inconvenient and poor treatment as a guest in such a grand hotel. No compensation was offered until i mentioned it and they sent up an apology note and bottle of wine i cant drink (he never checked first or offered to just comp a meal or some cocktails we put to the room). The worst part was that the head of guest relations, didn’t comprehend the issue fully since it was fixed. He instead gave a bag with. heavy diffuser when we're heading to the airport. Ridiculous & cheap response for this hotel.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
L'établissement est idéalement situé pour se rendre à pied à Jemaa el-Fnaa, à la Koutoubia et aux souks, tout en étant une oasis de calme une fois à l'intérieur. Les jardins attirent les non-clients, de sorte que certains endroits peuvent être fréquentés et le personnel peut vérifier si vous êtes un client de l'hôtel.
Avis de voyageur à ce sujet
6
Jennifer
12 janv. 2026
·
A séjourné 2 nuits
The rooms are dark and small. It is hard to book a spa or dinner reservation. Food is ok. The hotel itself is huge and a great location. I just wish it were more accommodating and the service were better.
The rooms are dark and small. It is hard to book a spa or dinner reservation. Food is ok. The hotel itself is huge and a great location. I just wish it were more accommodating and the service were better.
10
Diane
28 janv. 2023
·
A séjourné 5 nuits
This hotel was simply amazing. The customer service was excellent, the decor was elegant and the grounds were beautiful. Very convenient location within walking distance of Jemaa el-Fnaa marketplace. We stayed in a room facing the Koutoubia Mosque and loved it! Expensive, but worth every penny!
This hotel was simply amazing. The customer service was excellent, the decor was elegant and the grounds were beautiful. Very convenient location within walking distance of Jemaa el-Fnaa marketplace. We stayed in a room facing the Koutoubia Mosque and loved it! Expensive, but worth every penny!
10
Michael
6 avr. 2025
·
A séjourné 5 nuits
Superb courteous service. Wonderful location. Fabulous pool. The scent of the blossoming orange trees pervaded the 7 acres (2.8 hectares) of gardens.
Superb courteous service. Wonderful location. Fabulous pool. The scent of the blossoming orange trees pervaded the 7 acres (2.8 hectares) of gardens.
10
Stacey
8 juil. 2025
·
A séjourné 3 nuits
Our stay at La Mamounia was exceptional, the architecture was so beautiful. The staff are very friendly and helpful. It was walking distance to Jemaa el-Fnaa and the souks. Our room was beautiful, very clean and comfortable, the food was amazing as was the hammam and pool. Only negative was the view from the Hivernage suite, there isn’t one, only the hotel roof. But will definitely return.
Our stay at La Mamounia was exceptional, the architecture was so beautiful. The staff are very friendly and helpful. It was walking distance to Jemaa el-Fnaa and the souks. Our room was beautiful, very clean and comfortable, the food was amazing as was the hammam and pool. Only negative was the view from the Hivernage suite, there isn’t one, only the hotel roof. But will definitely return.
8
Pablo
24 mars 2025
·
A séjourné 4 nuits
The hotel itself is absolutely beautiful. As was our room, including the patio area. Service was quite good (generally excellent but occasionally inconsistent). The garden is gorgeous, but also a tourist attraction in itself so gets busy with tourists not staying at the hotel. This means you are constantly asked by staff if you’re a guest. The restaurants are good but relatively pricey for what they offer. One major detractor for us was that people smoke indoors, everywhere. We had our dinner at the Marjorelle cafe ruined twice by a guy smoking a cigar. This is a Marrakech issue more than a hotel issue, but it really bothered us. Oh, and the diffuser they use is incredible (we bought some in the boutique).
The hotel itself is absolutely beautiful. As was our room, including the patio area. Service was quite good (generally excellent but occasionally inconsistent). The garden is gorgeous, but also a tourist attraction in itself so gets busy with tourists not staying at the hotel. This means you are constantly asked by staff if you’re a guest. The restaurants are good but relatively pricey for what they offer. One major detractor for us was that people smoke indoors, everywhere. We had our dinner at the Marjorelle cafe ruined twice by a guy smoking a cigar. This is a Marrakech issue more than a hotel issue, but it really bothered us. Oh, and the diffuser they use is incredible (we bought some in the boutique).
10
George
7 juil. 2025
·
A séjourné 1 nuit
Hotel public rooms are breathtaking. Service top drawer and location well situated.
Hotel public rooms are breathtaking. Service top drawer and location well situated.
10
STEPHANIE
20 juil. 2024
·
A séjourné 1 nuit
Beautiful and sophisticated while peaceful in a very busy and exciting city area
Beautiful and sophisticated while peaceful in a very busy and exciting city area
10
Margarita
1 févr. 2026
·
A séjourné 1 nuit
Only spent one night there but it was so worth it! The attention to detail, the garden, the staff, the pool, the spa, the location, everything was amazing!
Only spent one night there but it was so worth it! The attention to detail, the garden, the staff, the pool, the spa, the location, everything was amazing!
10
Alistair
1 nov. 2023
·
A séjourné 5 nuits
Amazing place. Lovely attentive staff and real attention to detail. The hotel and gardens are beautiful and only a short walk to the main square/Medina.
Amazing place. Lovely attentive staff and real attention to detail. The hotel and gardens are beautiful and only a short walk to the main square/Medina.
8
Adrian
21 oct. 2024
·
A séjourné 3 nuits
Lovely hotel and oasis in the hustle and bustle of Marrakesh. Was very busy, staff were pleasant, rooms spacious and the gardens are beautiful- would recommend.
Lovely hotel and oasis in the hustle and bustle of Marrakesh. Was very busy, staff were pleasant, rooms spacious and the gardens are beautiful- would recommend.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les restaurants sur place proposent une cuisine variée et souvent excellente, mais les prix sont élevés et le petit-déjeuner peut être en supplément. Certains clients signalent des lacunes dans le service, le tabagisme à l'intérieur des restaurants, une qualité variable au restaurant marocain et des politiques strictes concernant les allergies alimentaires ou les boissons extérieures.
Avis de voyageur à ce sujet
10
Alexandra
20 mars 2025
·
A séjourné 2 nuits
1001 Nacht pur. Der Ort ist magisch, der Garten ein Traum. Mann fühlt sich rundum Wohl. Wer kein Frühstücken bucht, Vorsicht. 49€ pro Person. Verhältnismässig zu teuer !
1001 Nacht pur. Der Ort ist magisch, der Garten ein Traum. Mann fühlt sich rundum Wohl. Wer kein Frühstücken bucht, Vorsicht. 49€ pro Person. Verhältnismässig zu teuer !
10
kermarec
29 sept. 2023
·
A séjourné 1 nuit
Restauration parfaite au restaurant asiatique. Service aussi très bon que cela soit a la réception ou dans les bars et boutiques. Breakfast tres bien et meme avec jambon et bacon Quelques travaux en cours quand nous y sommes allés genre gênant ( piscine outdoor et jardin ) mais pour eviter la frustration nous avons bénéficié d'un upgrade.
Restauration parfaite au restaurant asiatique. Service aussi très bon que cela soit a la réception ou dans les bars et boutiques. Breakfast tres bien et meme avec jambon et bacon Quelques travaux en cours quand nous y sommes allés genre gênant ( piscine outdoor et jardin ) mais pour eviter la frustration nous avons bénéficié d'un upgrade.
8
Hui
2 avr. 2025
·
A séjourné 1 nuit
The history, the beautiful gardens. The standard rooms are unfortunately small and in keeping with the original design, can be arranged awkwardly. I loved the facilities though and think that is worth the room rates, and the food here was amazing. The Italian restaurant we went to for dinner served a most delicious prawn spaghettini and the lunch buffet was a great mix of choice (without being overwhelming) and deliciousness.
The history, the beautiful gardens. The standard rooms are unfortunately small and in keeping with the original design, can be arranged awkwardly. I loved the facilities though and think that is worth the room rates, and the food here was amazing. The Italian restaurant we went to for dinner served a most delicious prawn spaghettini and the lunch buffet was a great mix of choice (without being overwhelming) and deliciousness.
6
Rafael
22 mai 2025
·
A séjourné 1 nuit
Ninguna queja en cuanto al edificio, las instalaciones y el personal. En ese sentido, todo perfecto, pero tengo una amplia experiencia en hoteles de lujo y esta ha sido decepcionante si la comparo con la vivida en otros establecimientos del mismo nivel, en los que el detalle en la atención al cliente es muy superior al de La Mamounia y a mucho mejor precio. Me explico: - Me cobraron por adelantado al hacer la reserva y la tarifa dejaba de ser reembolsable tres semanas antes de la estancia. Ello es muy injusto cuanto unos días antes de llegar, mi reserva había bajado su precio en 250 euros. Podrían haberlo compensado con un upgrade, como me ha sucedido otros hoteles similares, pero no fue así. - No solo eso, sino que nos metieron en una habitación que venía a estar en un sótano, sin ascensor para acceder a ella, y situada en lo más lejano de recepción. La habitación era perfecta por lo demás, pero su ubicación parecía un castigo. - Que pagando 1479 euros por una noche haya que sumarle 100 euros por el desayuno es, simplemente, una vergüenza. - El colofón fue que, tras hacer el check out, pedimos que nos guardaran el equipaje hasta dejar la ciudad, y lo depositaron en la calle, dentro del recinto del hotel, pero a descubierto, lo que da una imagen bastante negativa para acabar la estancia. En definitiva, que por bueno que sea el hotel, la relación calidad-precio falla estrepitosamente.
Ninguna queja en cuanto al edificio, las instalaciones y el personal. En ese sentido, todo perfecto, pero tengo una amplia experiencia en hoteles de lujo y esta ha sido decepcionante si la comparo con la vivida en otros establecimientos del mismo nivel, en los que el detalle en la atención al cliente es muy superior al de La Mamounia y a mucho mejor precio. Me explico: - Me cobraron por adelantado al hacer la reserva y la tarifa dejaba de ser reembolsable tres semanas antes de la estancia. Ello es muy injusto cuanto unos días antes de llegar, mi reserva había bajado su precio en 250 euros. Podrían haberlo compensado con un upgrade, como me ha sucedido otros hoteles similares, pero no fue así. - No solo eso, sino que nos metieron en una habitación que venía a estar en un sótano, sin ascensor para acceder a ella, y situada en lo más lejano de recepción. La habitación era perfecta por lo demás, pero su ubicación parecía un castigo. - Que pagando 1479 euros por una noche haya que sumarle 100 euros por el desayuno es, simplemente, una vergüenza. - El colofón fue que, tras hacer el check out, pedimos que nos guardaran el equipaje hasta dejar la ciudad, y lo depositaron en la calle, dentro del recinto del hotel, pero a descubierto, lo que da una imagen bastante negativa para acabar la estancia. En definitiva, que por bueno que sea el hotel, la relación calidad-precio falla estrepitosamente.
8
Pablo
24 mars 2025
·
A séjourné 4 nuits
The hotel itself is absolutely beautiful. As was our room, including the patio area. Service was quite good (generally excellent but occasionally inconsistent). The garden is gorgeous, but also a tourist attraction in itself so gets busy with tourists not staying at the hotel. This means you are constantly asked by staff if you’re a guest. The restaurants are good but relatively pricey for what they offer. One major detractor for us was that people smoke indoors, everywhere. We had our dinner at the Marjorelle cafe ruined twice by a guy smoking a cigar. This is a Marrakech issue more than a hotel issue, but it really bothered us. Oh, and the diffuser they use is incredible (we bought some in the boutique).
The hotel itself is absolutely beautiful. As was our room, including the patio area. Service was quite good (generally excellent but occasionally inconsistent). The garden is gorgeous, but also a tourist attraction in itself so gets busy with tourists not staying at the hotel. This means you are constantly asked by staff if you’re a guest. The restaurants are good but relatively pricey for what they offer. One major detractor for us was that people smoke indoors, everywhere. We had our dinner at the Marjorelle cafe ruined twice by a guy smoking a cigar. This is a Marrakech issue more than a hotel issue, but it really bothered us. Oh, and the diffuser they use is incredible (we bought some in the boutique).
10
Agustín Gerardo
10 nov. 2025
·
A séjourné 1 nuit
Todo excelente como cabía esperar de un hotel de esta categoría. Mi comentario sería que la cena en el restaurante de cocina tradicional Marroquí es excesivamente cara y, a menos que seas fan de esa cocina en específico, la verdad no es muy buena para lo que pagas. Si regreso definitivo optaría por el restaurante italiano o el ansiático, pero en definitiva NO recomiendo cenar en el marroquí.
Todo excelente como cabía esperar de un hotel de esta categoría. Mi comentario sería que la cena en el restaurante de cocina tradicional Marroquí es excesivamente cara y, a menos que seas fan de esa cocina en específico, la verdad no es muy buena para lo que pagas. Si regreso definitivo optaría por el restaurante italiano o el ansiático, pero en definitiva NO recomiendo cenar en el marroquí.
4
timothy
19 juin 2025
·
A séjourné 2 nuits
Poor service, beautiful grounds. For $1000 a night you can do much better. Stay elsewhere and come over for a drink. Most of the staff is smiling and friendly but just inefficient or don’t care. Always several people standing around but never actually helping. The concierge is just rude. And if you are walking around town in the heat and try to return with a Peligrino you picked up from a vendor — they will confiscate it so you have to buy it inside! Absurd! If you’re thinking of a luxury resort where you are treated like a pampered guest, this is not it.
Poor service, beautiful grounds. For $1000 a night you can do much better. Stay elsewhere and come over for a drink. Most of the staff is smiling and friendly but just inefficient or don’t care. Always several people standing around but never actually helping. The concierge is just rude. And if you are walking around town in the heat and try to return with a Peligrino you picked up from a vendor — they will confiscate it so you have to buy it inside! Absurd! If you’re thinking of a luxury resort where you are treated like a pampered guest, this is not it.
10
Rainer
24 janv. 2025
·
A séjourné 2 nuits
We had a wonderful stay at LA MAMOUNIA. So beautiful and almost perfect !! One thing was not perfect: the staff at the breakfast buffet was a bit neglecting .
We had a wonderful stay at LA MAMOUNIA. So beautiful and almost perfect !! One thing was not perfect: the staff at the breakfast buffet was a bit neglecting .
6
Nanzi
14 févr. 2026
·
A séjourné 1 nuit
Room and service were both nice. The main drawback was that for a room that costed 1,200 per night, breakfast was not even included.
Room and service were both nice. The main drawback was that for a room that costed 1,200 per night, breakfast was not even included.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Patrice
20 sept. 2026
·
A séjourné 3 nuits
Un rêve. Service et nourriture excellents. Patrice de Viviès
Un rêve. Service et nourriture excellents. Patrice de Viviès
4
Samira
19 juil. 2026
·
A séjourné 1 nuit
Vraiment loin de ce que l’on pensait et attendait de « La Mamounia » Suite hivernage 1300€ la nuit sans petit dej. arrivée à 22h30 à la réception, entrée dans la suite à 00h30 après changement car ce n’était celle que l’on avait réservé ( un pseudo « surclassement » en suite Park plus petite sans balcon que celle réservée) arrivée dans la suite hivernage, vue sur les chaufferies, fenêtre non isolé donc très bruyant. Travaux dans les parties communes à 01h00, Aucun geste commercial. Personnel qui parlent de vous en votre présence pensant que vous ne comprenez pas … Aucune considérations !! Nous sommes partie sans prendre le petit déjeuné, dans une indifférence totale du personnel. Une expérience EXTRAORDINAREMENT NUL !!! pour finir en beauté avec une rayure sur la voiture de location !!! Mon avis en tant que marocaine … Allez au ROYAL MANSOUR pour le même prix, Riad individuel, service et petit dej ROYAL compris !!!!! Ne représente en aucun cas l’accueil marocain et le savoir faire !
Vraiment loin de ce que l’on pensait et attendait de « La Mamounia » Suite hivernage 1300€ la nuit sans petit dej. arrivée à 22h30 à la réception, entrée dans la suite à 00h30 après changement car ce n’était celle que l’on avait réservé ( un pseudo « surclassement » en suite Park plus petite sans balcon que celle réservée) arrivée dans la suite hivernage, vue sur les chaufferies, fenêtre non isolé donc très bruyant. Travaux dans les parties communes à 01h00, Aucun geste commercial. Personnel qui parlent de vous en votre présence pensant que vous ne comprenez pas … Aucune considérations !! Nous sommes partie sans prendre le petit déjeuné, dans une indifférence totale du personnel. Une expérience EXTRAORDINAREMENT NUL !!! pour finir en beauté avec une rayure sur la voiture de location !!! Mon avis en tant que marocaine … Allez au ROYAL MANSOUR pour le même prix, Riad individuel, service et petit dej ROYAL compris !!!!! Ne représente en aucun cas l’accueil marocain et le savoir faire !
10
Jane
12 juil. 2026
·
A séjourné 4 nuits
Sublime!
Sublime!
10
Celia
5 juil. 2026
·
A séjourné 2 nuits
Une parenthèse enchantée. Tout est parfait.
Une parenthèse enchantée. Tout est parfait.
10
fabien
15 juin 2026
·
A séjourné 1 nuit
Un palace : restaurant, chambre, service, piscine … tout est parfait. Merci pour cette parenthèse
Un palace : restaurant, chambre, service, piscine … tout est parfait. Merci pour cette parenthèse
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Vous envisagez cet hôtel pour votre voyage à Marrakech ?
Quel est le tarif habituel des chambres à La Mamounia à Marrakech ?
Au cours des 60 à 90 prochains jours, le tarif des chambres à La Mamounia à Marrakech se situe généralement autour de 746 $US par nuit pour deux personnes, allant de 623 $US à 1 814 $US aux périodes de forte affluence.
Quel est le meilleur moment pour visiter La Mamounia à Marrakech afin d’éviter les foules ?
Juin est le mois le plus calme pour visiter La Mamounia à Marrakech, la demande diminuant fortement après mai et restant plus basse tout au long de juillet. Octobre est le mois le plus fréquenté.
Quel mois propose les tarifs les plus bas pour les chambres à La Mamounia à Marrakech ?
Août est le mois le moins cher pour séjourner à La Mamounia à Marrakech, avec une moyenne de 678 $US par nuit ; avril est le plus cher, à 1 509 $US. Août offre les prix les plus bas, même si juin est le mois le moins fréquenté.
Quelles sont les attractions et les types de voyageurs qui conviennent le mieux à La Mamounia à Marrakech ?
La Mamounia à Marrakech est située à quelques pas de la place Jemaa el-Fnaa, de la mosquée Koutoubia et du centre artisanal de Marrakech, ce qui en fait un endroit idéal pour les clients souhaitant explorer les sites historiques et les souks de la ville. L’hôtel attire généralement des couples et des groupes et met l’accent sur le luxe, le spa et la détente.
Comment les tarifs de La Mamounia se comparent-ils à ceux d'autres hôtels à proximité ?
La Mamounia est moins cher que 5 des 14 hôtels comparables à proximité, avec une médiane typique de 891 $US par nuit contre environ 480 $US pour des établissements similaires à Marrakech.
Comment le prix par nuit à La Mamounia Marrakech, à Marrakech se situe-t-il par rapport aux dernières semaines ?
Le prix actuel de La Mamounia Marrakech, à Marrakech est de 903 $US par nuit pour 2 voyageurs, ce qui est habituel pour cet hôtel : il se situe à moins de 10 % de sa moyenne de 982 $US enregistrée au cours des 60 derniers jours. La plupart des nuits pendant cette période se situaient entre 769 $US et 1 773 $US.
Prix pour les dates à venir
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
décembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-11-04: NO DATA
- 2026-11-05: 901.7497175654296USD
- 2026-11-06: 903.2584521423339USD
- 2026-11-07: 962.7652746771239USD
- 2026-11-08: 882.6475930704345USD
- 2026-11-09: 928.7120657277832USD
- 2026-11-10: 863.647014067749USD
- 2026-11-11: 821.4791356995848USD
- 2026-11-12: 2086.7216590151365USD
- 2026-11-13: 960.9765539113769USD
- 2026-11-14: 2135.8101057634276USD
- 2026-11-15: 2514.39073659375USD
- 2026-11-16: 834.7959745268554USD
- 2026-11-17: 818.5088444582519USD
- 2026-11-18: NO DATA
- 2026-11-19: 844.7112790173339USD
- 2026-11-20: 2437.0707257387694USD
- 2026-11-21: 2138.568199108154USD
- 2026-11-22: 1701.4058847495116USD
- 2026-11-23: 2188.7219491398923USD
- 2026-11-24: 1469.5532178837889USD
- 2026-11-25: 1829.3089714870605USD
- 2026-11-26: 2131.8452438708496USD
- 2026-11-27: 2131.45850823999USD
- 2026-11-28: 876.4526333093261USD
- 2026-11-29: 914.945769981079USD
- 2026-11-30: 888.7252585440673USD
- 2026-12-01: 889.4297089991454USD
- 2026-12-02: 859.0870531369628USD
- 2026-12-03: 772.0831081343994USD
- 2026-12-04: 759.0029805457763USD
- 2026-12-05: 757.8850899810791USD
- 2026-12-06: 730.3616053996582USD
- 2026-12-07: 758.1063947896728USD
- 2026-12-08: 759.0029805457763USD
- 2026-12-09: 757.2547958093261USD
- 2026-12-10: 746.331636901245USD
- 2026-12-11: 728.0201703966064USD
- 2026-12-12: 759.0029805457763USD
- 2026-12-13: 752.472160609497USD
- 2026-12-14: 659.161233981079USD
- 2026-12-15: 664.2628165195312USD
- 2026-12-16: 757.6583758037109USD
- 2026-12-17: 718.5596637213134USD
- 2026-12-18: 763.497070428955USD
- 2026-12-19: 757.6583758037109USD
- 2026-12-20: 1318.3588956101073USD
- 2026-12-21: 757.6583758037109USD
- 2026-12-22: 1813.1737145822754USD
- 2026-12-23: 759.0029805457763USD
- 2026-12-24: 1814.5183877973632USD
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
- 2027-01-03: 796.6519133236084USD
- 2027-01-04: 754.96916631958USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Cet hébergement impose un code vestimentaire strict dans les parties communes. Les shorts ne sont pas autorisés dans les parties communes, les bars et les restaurants après 18 h 00. Il est interdit d’apporter de la nourriture ou des boissons de l’extérieur. Si vous êtes soumis à un régime spécial ou souffrez d’allergies alimentaires, veuillez contacter l’hébergement à l’avance.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée, un système de sécurité, une trousse de secours et des barrières de fenêtre
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Si vous souhaitez amener votre animal de compagnie, veuillez contacter directement l'hébergement au moyen des coordonnées fournies dans la confirmation de réservation.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Le petit déjeuner complet coûte environ 490 MAD par adulte et environ 245 MAD par enfant.
- Navette aéroport : 600 MAD par véhicule, aller simple
- Lit d'appoint : 950.0 MAD par jour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Sauna
Ascenseur
Centre d'affaires
Service de voiturier
Personnel multilingue
Coffre-fort
Général
Sauna
Salon
Hammam
Childcare/Babysitting (surcharge)
Breakfast Available (surcharge)
Coffee/Tea in Common Areas
Food and Water Bowls
Snack Bar/Deli
Supervised Childcare (surcharge)
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Wheelchair-Accessible Spa
Parking (Van) (Wheelchair Accessible)
Activités
Jardin
Parcours de golf (à proximité)
Billard
Courts de tennis (extérieurs)
Équipements sportifs
Piscine pour enfants
Arcade/Game Room
Foosball
Fitness Center (nearby) (free)
Full-Service Spa
Games
Bibliothèque
Mountain Bike (nearby)
Newspapers in Lobby (surcharge)
Pool Sun Loungers
Pool Umbrellas
Spa Services (on site)
Spa Treatment Room (s)
Tennis Courts (on site)
Terrasse
Turkish Bath/Hammam
Services
Centre d'affaires
Ascenseur
Personnel multilingue
Coffre-fort
Salles de réunion
Blanchisserie
Location de vélos
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
24-Hour Front Desk
ATM/Banking
Concierge Services
Conference Center
Conference Space
Fireplace in Lobby
Gift Shops or Newsstand
Laundry Facilities
Porter/Bellhop
Shopping (on site)
Tours/Ticket Assistance
Wedding Services
Well-Lit Path to Entrance
Parking
Service de voiturier
Location de scooters/Mobylettes
Airport Transportation (surcharge)
Parking (Self) (free)
Connexion Internet
Wi-fi gratuit