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Novotel Melbourne On Collins

144 US$

/nat

Gennemsnit for september

Novotel Melbourne On Collins - Image 1

Novotel Melbourne On Collins - Værelse

Novotel Melbourne On Collins - Værelse

Novotel Melbourne On Collins - Reception

Novotel Melbourne On Collins - Pool

Priser på Novotel Melbourne On Collins

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144 US$

/nat

Gennemsnit for september

Gennemsnitlige månedlige priser

På Novotel Melbourne On Collins ligger prisen pr. nat i gennemsnit på 131 US$ i den billigste måned (juni) og 194 US$ i den dyreste måned (januar), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Novotel Melbourne On Collins pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	194 US$
februar	166 US$
marts	193 US$
april	140 US$
maj	137 US$
juni	131 US$
juli	140 US$
august	144 US$
september	144 US$
oktober	172 US$
november	184 US$
december	179 US$

Dyrest: januar (ca. 194 US$)

Billigst: juni (ca. 131 US$)

Om dette overnatningssted

Drag fordel af de rekreative tilbud, inklusive en indendørs pool og et fitnesscenter. Dette hotel tilbyder desuden gratis trådløs internetadgang, concierge-tjenester og gavebutik/aviskiosk.

Parkering
Restaurant
Swimmingpool
Roomservice
Overvåget parkering
Renseri

Lokation

270 Collins Street, Melbourne, Victoria, Australien

Collins Street (0.1 mil)

Flinders Lane (0.1 mil)

Melbourne Rådhus (0.2 mil)

Regent Theatre (0.2 mil)

Bourke Street indkøbscenter (0.3 mil)

Fed Square (0.3 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

6

Deluxe-dobbeltværelse - 2 dobbeltsenge

Værelsesoplysninger

2 Dobbeltsenge

Sover 4

301 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

5

Junior-suite - 1 kingsize-seng

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 3

431 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

6

Deluxe-værelse - 1 kingsize-seng

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

301 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

6

Standardværelse - 1 queensize-seng

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 2

269 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

7

Værelse - 1 kingsize-seng - handicapvenligt

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

280 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

5

Standardværelse - 2 enkeltsenge

Værelsesoplysninger

2 Enkeltsenge

Sover 2

269 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

9

Familiesuite - flere senge

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

2 Enkeltsenge

Sover 4

527 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

4

Deluxe-værelse - 1 kingsize-seng med sovesofa (Spa Room)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

Gæsteanmeldelser af Novotel Melbourne On Collins

8.1

Meget god

Baseret på 1.956 verificerede anmeldelser

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Novotel Melbourne On Collins får konsekvent ros for sin uovertrufne centrale beliggenhed i CBD’en, generelt rummelige værelser og mange venlige medarbejdere, men anmeldelser fremhæver også tilbagevendende operationelle problemer med elevatorer, vedligeholdelse og lejlighedsvise mangler i rengøringen, der påvirker komfort og bekvemmelighed.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

Novotel Melbourne On Collins får konsekvent ros for sin uovertrufne centrale beliggenhed i CBD’en, generelt rummelige værelser og mange venlige medarbejdere, men anmeldelser fremhæver også tilbagevendende operationelle problemer med elevatorer, vedligeholdelse og lejlighedsvise mangler i rengøringen, der påvirker komfort og bekvemmelighed.

Flere gæster oplevede meget langsomt Wi-Fi, lejlighedsvise fejl i airconditionen under varmt vejr og værelser, der føles forældede eller mangler udsigt. Tilbagemeldingen om faciliteterne er blandet, med perioder med lukning eller renovering af pool eller spa, en lille pool, når den er åben, og besværlig eller langsom adgang til parkering og tjenester. Hvis du prioriterer en base, hvorfra du kan gå til alt, over polerede faciliteter og fejlfri drift, kan dette hotel fungere godt.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Faciliteterne er blandede: gæster kan lide poolen, spaen og fitnesscenteret, når de er åbne, men gentagne rapporter om elevatorstop og perioder med lukning eller renovering af pool eller spa har forårsaget forsinkelser og ulempe. Parkering og tjenester er trange, svære at få adgang til og kan være langsomme eller dyre.

Relaterede gæsteanmeldelser

6

Gary

24. aug. 2025

·

Overnattede 1 nat

We didn’t plan on using the pool and spa but being told they were under construction after paying for the room and not refundable on the wotif site was false advertising. Issues with the lifts are annoying and the views aren’t great. But is in a very convenient location

We didn’t plan on using the pool and spa but being told they were under construction after paying for the room and not refundable on the wotif site was false advertising. Issues with the lifts are annoying and the views aren’t great. But is in a very convenient location

6

Nicole

31. okt. 2025

·

Overnattede 2 nætter

The hotel is in a great location so no complaint there. However if you decide to add parking to your stay, DONT. Hotel parking is down a narrow pedestrian laneway and then down a winding one way entry.

The hotel is in a great location so no complaint there. However if you decide to add parking to your stay, DONT. Hotel parking is down a narrow pedestrian laneway and then down a winding one way entry.

2

Jayden

3. sep. 2025

·

Overnattede 2 nætter

Lifts and pool were broken

Lifts and pool were broken

6

Kate

18. jun. 2025

·

Overnattede 2 nætter

Incredibly loud lifts all night. Pool closed with no notice.

Incredibly loud lifts all night. Pool closed with no notice.

8

steven

24. feb. 2024

·

Overnattede 1 nat

This place is in a very convenient location in the heart of Melbourne. The staff are very attentive and friendly and the Happy Hour at the hotel bar is definitely worth checking out as is the buffet breakfast. It is an older building though and the facilities feels tired at times, although the lifts work very quickly. The pool is adequately heated but is very small so fills up quickly.

This place is in a very convenient location in the heart of Melbourne. The staff are very attentive and friendly and the Happy Hour at the hotel bar is definitely worth checking out as is the buffet breakfast. It is an older building though and the facilities feels tired at times, although the lifts work very quickly. The pool is adequately heated but is very small so fills up quickly.

6

Vijay

12. aug. 2025

·

Overnattede 5 nætter

Lifts Service cant be this bad! I understand there are plans of renovating it, but this is way too hard to put up with - waiting for a long time everytime!

Lifts Service cant be this bad! I understand there are plans of renovating it, but this is way too hard to put up with - waiting for a long time everytime!

10

Stacey

29. apr. 2025

·

Overnattede 2 nætter

Nice stay overall. The indoor pool and spa were nice and warm. Concierge and restaurant staff service were friendly. There was clearly some construction work happening, but it wasn’t a bother. Don’t expect great view, we just saw buildings across from us. TV was a little fiddly to get to work, so we didn’t use it much. Would be nice if there was a bigger play room for kids.

Nice stay overall. The indoor pool and spa were nice and warm. Concierge and restaurant staff service were friendly. There was clearly some construction work happening, but it wasn’t a bother. Don’t expect great view, we just saw buildings across from us. TV was a little fiddly to get to work, so we didn’t use it much. Would be nice if there was a bigger play room for kids.

8

Jacqueline L W

3. feb. 2026

·

Overnattede 2 nætter

Brilliant location. Massive room. Clean and new room. Really good gym and pool. All good so far! However, I was welcomed as Mr (even though I’m a Ms), the milk in fridge did not get replaced for my second day and there was only one out of 3 lifts working which meant a long wait . I often resorted to using the fire stairs - but got stuck on one occasion. Also noticed no hand cream (which is provided at Novotel Central)

Brilliant location. Massive room. Clean and new room. Really good gym and pool. All good so far! However, I was welcomed as Mr (even though I’m a Ms), the milk in fridge did not get replaced for my second day and there was only one out of 3 lifts working which meant a long wait . I often resorted to using the fire stairs - but got stuck on one occasion. Also noticed no hand cream (which is provided at Novotel Central)

6

Kathrina

15. jan. 2025

·

Overnattede 3 nætter

Pool needs repair. Reception rude on the phone. Rooms outdated and tv has limited channels. Limited space for parking even using valet

Pool needs repair. Reception rude on the phone. Rooms outdated and tv has limited channels. Limited space for parking even using valet

6

Karen

4. aug. 2025

·

Overnattede 4 nætter

Location great but lifts were broken

Location great but lifts were broken

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Rengøring

Tilbagemeldingen om rengøringen er blandet: mange bemærker rene værelser, men tilbagevendende problemer omfatter ikke-støvsugede gange, vedvarende lugte, plettede tæpper eller lagner og udeblevet eller forsinket service af værelser og bakker.

Relaterede gæsteanmeldelser

6

David

30. aug. 2025

·

Overnattede 2 nætter

Staff great, but hotel looking tired and outdated. Carpets lifting and corridors dirty. Room service trays left outside overnight. Wallpaper also starting to come away. Not up to scratch for this location or price. Unfortunately, won’t be staying here again, better available.

Staff great, but hotel looking tired and outdated. Carpets lifting and corridors dirty. Room service trays left outside overnight. Wallpaper also starting to come away. Not up to scratch for this location or price. Unfortunately, won’t be staying here again, better available.

4

Umit

21. apr. 2025

·

Overnattede 3 nætter

Ony good thing about this hotel location and housekeepers was really nice. But hotel was not clean at all

Ony good thing about this hotel location and housekeepers was really nice. But hotel was not clean at all

6

Stephen

7. jan. 2026

·

Overnattede 1 nat

Cleanliness of room, particularly the bathroom wasn’t to a satisfactory standard. Hairs were left in the shower

Cleanliness of room, particularly the bathroom wasn’t to a satisfactory standard. Hairs were left in the shower

6

Dave

23. nov. 2025

·

Overnattede 2 nætter

We were given a free upgrade which was much appreciated but the lifts had a serious bad smell for all our stay which made going in and put very unpleasant.

We were given a free upgrade which was much appreciated but the lifts had a serious bad smell for all our stay which made going in and put very unpleasant.

10

Darrelle Pauline

20. okt. 2023

·

Overnattede 2 nætter

Liked the location and staff. Corners of the room needed cleaning, and roof in bathroom had spots that needed attending to

Liked the location and staff. Corners of the room needed cleaning, and roof in bathroom had spots that needed attending to

8

Catharina Fernandes A.

28. dec. 2025

·

Overnattede 3 nætter

Litt slitt hotell, og heien luktet toalett. Veldig bråkete i restauranten og lobby området, men god frokost. Ligger veldig sentralt til

Litt slitt hotell, og heien luktet toalett. Veldig bråkete i restauranten og lobby området, men god frokost. Ligger veldig sentralt til

4

Kendi

8. jan. 2023

·

Overnattede 19.364 nætter

Housekeeping was terrible. Room wasn’t serviced until very late and a day was missed. Shopping bags were thrown away that had receipts in them. Room was not equal to the hotel star rating. Room was also not ready at 2 when we arrived. Was nearly 4:30 before we were given a room. Had to change rooms as the first room had massive stains all over carpet. Was an overall very disappointing stay.

Housekeeping was terrible. Room wasn’t serviced until very late and a day was missed. Shopping bags were thrown away that had receipts in them. Room was not equal to the hotel star rating. Room was also not ready at 2 when we arrived. Was nearly 4:30 before we were given a room. Had to change rooms as the first room had massive stains all over carpet. Was an overall very disappointing stay.

8

Paul

16. dec. 2025

·

Overnattede 2 nætter

The room Was very clean

The room Was very clean

8

Mario

28. apr. 2024

·

Overnattede 1 nat

The room was clean, only disappointment the tv was not a smart tv and there were no bathroom amenities.The corridors need a vacuum quite dirty. Staff was very friendly and helpfull. Breakfast was nice lot's of different variety.

The room was clean, only disappointment the tv was not a smart tv and there were no bathroom amenities.The corridors need a vacuum quite dirty. Staff was very friendly and helpfull. Breakfast was nice lot's of different variety.

10

Nicholas

22. feb. 2026

·

Overnattede 1 nat

A large room which was very clean made was perfect for my overnight business trip.

A large room which was very clean made was perfect for my overnight business trip.

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Værelser

Værelserne er generelt rummelige og komfortable, men mange føler sig forældede, nogle mangler udsigt, og støj fra elevatorer, rør eller aircondition rapporteres. Wi-Fi er ofte langsomt, og flere ophold nævner fejl i airconditionen og ældre fjernsyn.

Relaterede gæsteanmeldelser

2

J R

8. dec. 2024

·

Overnattede 3 nætter

During this business trip stay, we encountered extremely hot weather, and the air conditioning in all three booked rooms failed. Despite the front desk offering a full refund for one night for each room, they stated they couldn't process it because the booking was made through Expedia. After following up with Novotel through Expedia, the best they could offer was a disappointing 25% discount. The conditions in the rooms were uninhabitable, making it impossible for anyone to sleep due to the intense heat and humidity. We were penalised for using Expedia

During this business trip stay, we encountered extremely hot weather, and the air conditioning in all three booked rooms failed. Despite the front desk offering a full refund for one night for each room, they stated they couldn't process it because the booking was made through Expedia. After following up with Novotel through Expedia, the best they could offer was a disappointing 25% discount. The conditions in the rooms were uninhabitable, making it impossible for anyone to sleep due to the intense heat and humidity. We were penalised for using Expedia

6

Alan

9. okt. 2025

·

Overnattede 2 nætter

The hotel is convenient however for the price a little outdated. Rooms very dark and no proper view. Couldn’t see sky or street. Only looked out window to the roof covered section and the metal bars holding up roof. Room very quiet until early in the morning. Sounded like generators or something similar in the walls. The lobby was great though. Good bar and restaurant. Friendly staff.

The hotel is convenient however for the price a little outdated. Rooms very dark and no proper view. Couldn’t see sky or street. Only looked out window to the roof covered section and the metal bars holding up roof. Room very quiet until early in the morning. Sounded like generators or something similar in the walls. The lobby was great though. Good bar and restaurant. Friendly staff.

2

Ruth

14. nov. 2025

·

Overnattede 1 nat

We were so sad. We booked a supposedly nice room. It was average and the noise from the air conditioner on the roof was so noisy all night I couldn’t sleep.

We were so sad. We booked a supposedly nice room. It was average and the noise from the air conditioner on the roof was so noisy all night I couldn’t sleep.

6

James

10. okt. 2025

·

Overnattede 3 nætter

I recently stayed at the Novotel Melbourne on Collins and found the experience fairly average overall. The rooms are quite tired and dated, with the TV and air conditioning not working particularly well. The reception staff were not especially friendly or welcoming, which didn’t make for a great first impression. The layout of the hotel is also inconvenient, you have to wait for lifts that only go to level 3 (reception), then walk to the other end of the building and wait again for another set of lifts to reach your room. On the positive side, my room was quiet and had a pleasant view over the city. The large workspace/desk was also a nice feature for getting some work done. There are definitely better hotels in Melbourne for the price, and I’d probably choose to stay elsewhere next time.

I recently stayed at the Novotel Melbourne on Collins and found the experience fairly average overall. The rooms are quite tired and dated, with the TV and air conditioning not working particularly well. The reception staff were not especially friendly or welcoming, which didn’t make for a great first impression. The layout of the hotel is also inconvenient, you have to wait for lifts that only go to level 3 (reception), then walk to the other end of the building and wait again for another set of lifts to reach your room. On the positive side, my room was quiet and had a pleasant view over the city. The large workspace/desk was also a nice feature for getting some work done. There are definitely better hotels in Melbourne for the price, and I’d probably choose to stay elsewhere next time.

8

Margot

14. nov. 2025

·

Overnattede 1 nat

Lovely, clean, spacious room but no views and I was looking at other buildings/windows and some sort of industrial metal pipes so good for an overnight only for me.

Lovely, clean, spacious room but no views and I was looking at other buildings/windows and some sort of industrial metal pipes so good for an overnight only for me.

6

Roberto

2. feb. 2024

·

Overnattede 2 nætter

Mostly good but the pitiful performance of the hotel’s wi-fi tainted our stay. Certainly not strong enough for streaming. Sub 1Mbps for the entirety of our stay. Tested speed on lvl11 and lvl7 - same poor performance. Such a shame as the rest of our experience was fine.

Mostly good but the pitiful performance of the hotel’s wi-fi tainted our stay. Certainly not strong enough for streaming. Sub 1Mbps for the entirety of our stay. Tested speed on lvl11 and lvl7 - same poor performance. Such a shame as the rest of our experience was fine.

2

J R

24. nov. 2024

·

Overnattede 2 nætter

I booked three rooms for a business trip and in all three rooms, the air-conditioning did not function, making for impossible and very uncomfortable sleeping conditions. Not good enough

I booked three rooms for a business trip and in all three rooms, the air-conditioning did not function, making for impossible and very uncomfortable sleeping conditions. Not good enough

8

SHINICHI

3. mar. 2025

·

Overnattede 4 nætter

メルボルンを観光するにはベストな立地でした。ホテルの窓から景色は望めません。周りが建物なのでカーテンも開けられず部屋が明るくなく、それだけが残念でした。日本語が分かるフロントの方がいて非常に助かりました。モーニングは美味しいかったけど、四日間メニューは同じだったので　四日目には少し◯きてきました。総合的に、観光するのに立地がよく、疲れたら、ホテルに戻り休んだりできたので良かったです。

メルボルンを観光するにはベストな立地でした。ホテルの窓から景色は望めません。周りが建物なのでカーテンも開けられず部屋が明るくなく、それだけが残念でした。日本語が分かるフロントの方がいて非常に助かりました。モーニングは美味しいかったけど、四日間メニューは同じだったので　四日目には少し◯きてきました。総合的に、観光するのに立地がよく、疲れたら、ホテルに戻り休んだりできたので良かったです。

8

Jo

12. okt. 2025

·

Overnattede 1 nat

The bed was not comfy, and the water pipes are ridiculously loud. Can’t help people showering in the early hours of the morning but the noise was so loud it woke our whole room up

The bed was not comfy, and the water pipes are ridiculously loud. Can’t help people showering in the early hours of the morning but the noise was so loud it woke our whole room up

8

ANDREW

6. nov. 2024

·

Overnattede 5 nætter

Friendly staff, decent size room, well equipped gym. The hotel decor is quite tired. The most frustrating element was the WiFi. It was barely over a 1mb speed for the whole duration of my stay, which is laughably slow.

Friendly staff, decent size room, well equipped gym. The hotel decor is quite tired. The most frustrating element was the WiFi. It was barely over a 1mb speed for the whole duration of my stay, which is laughably slow.

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Service

Mange gæster fremhæver venlige, hjælpsomme medarbejdere – især concierge og morgenmadsteamet – men der er tilbagevendende klager over langsomme eller unresponsive telefoner og room service, lange ventetider i check-in og ujævn håndtering af problemer i travle perioder.

Relaterede gæsteanmeldelser

8

Angelo

20. jun. 2025

·

Overnattede 1 nat

We have stayed here a couple of times now and really can’t fault it. Location is fantastic, central to all and easy walking to theatres, shopping and eating. If catching train to Flinders Street a short 5 minute walk. Staff are helpful, amenities great, breakfast magnificent and bar a great place to wind down.

We have stayed here a couple of times now and really can’t fault it. Location is fantastic, central to all and easy walking to theatres, shopping and eating. If catching train to Flinders Street a short 5 minute walk. Staff are helpful, amenities great, breakfast magnificent and bar a great place to wind down.

2

Adi

18. feb. 2026

·

Overnattede 3 nætter

Extremely Disappointing Stay ❌ Not Worth even 1 Star ❌ My experience at Novotel Melbourne on Collins, was terrible. Reception rarely answers calls, and when they do, room service requests (towels, water, etc.) are delayed for over an hour — if delivered at all. Only 1 out of 3 lifts was working, causing long queues. Floors smelled unpleasant and felt poorly maintained. No assistance with luggage. Staff show zero urgency or accountability. The Wi-Fi is painfully slow, and better access is not provided. Dirty glasses were not removed at water dispencer. If you look at the couches or seats kept on reception, absolutely dirty and not cleaned. Overall, poor management and extremely disappointing service. I would strongly advise others to reconsider before booking.

Extremely Disappointing Stay ❌ Not Worth even 1 Star ❌ My experience at Novotel Melbourne on Collins, was terrible. Reception rarely answers calls, and when they do, room service requests (towels, water, etc.) are delayed for over an hour — if delivered at all. Only 1 out of 3 lifts was working, causing long queues. Floors smelled unpleasant and felt poorly maintained. No assistance with luggage. Staff show zero urgency or accountability. The Wi-Fi is painfully slow, and better access is not provided. Dirty glasses were not removed at water dispencer. If you look at the couches or seats kept on reception, absolutely dirty and not cleaned. Overall, poor management and extremely disappointing service. I would strongly advise others to reconsider before booking.

8

John

26. dec. 2023

·

Overnattede 5 nætter

Hotel and facilities as expected, only issue was room not being available when checking in early evening and having to wait, although we were provided with a drinks voucher. Attitude of the reception staff was disappointing as they seemed to think it was funny a room that was booked from 2pm was still not ready by 6pm but other than that all staff were friendly and helpful.

Hotel and facilities as expected, only issue was room not being available when checking in early evening and having to wait, although we were provided with a drinks voucher. Attitude of the reception staff was disappointing as they seemed to think it was funny a room that was booked from 2pm was still not ready by 6pm but other than that all staff were friendly and helpful.

10

Shirley

5. nov. 2025

·

Overnattede 1 nat

Room was spotless and staff were very couteous.The breakfast staff were very helpful and efficient.

Room was spotless and staff were very couteous.The breakfast staff were very helpful and efficient.

4

Laura

17. jun. 2023

·

Overnattede 1 nat

The room and stay itself were fine, excellent CBD location and access to transport. Our stay was soured by the poor check in experience. Check in was listed from 2pm so we arrived at reception shortly after this time. We didn’t get to our room until 4pm! Again, fine if you’re a couple or travelling with older children but we were trying to check in with a 3 month old baby and 7 year old. I politely explained our situation to the front desk twice however it was only when my husband went to the desk did the staff take appropriate action. Housekeeping were promptly called and instructed to attend to our room immediately. I suggest if your housekeeping aren’t able to get the rooms cleaned by 2pm, don’t offer check in at this time. It was a disappointing start to our weekend away.

The room and stay itself were fine, excellent CBD location and access to transport. Our stay was soured by the poor check in experience. Check in was listed from 2pm so we arrived at reception shortly after this time. We didn’t get to our room until 4pm! Again, fine if you’re a couple or travelling with older children but we were trying to check in with a 3 month old baby and 7 year old. I politely explained our situation to the front desk twice however it was only when my husband went to the desk did the staff take appropriate action. Housekeeping were promptly called and instructed to attend to our room immediately. I suggest if your housekeeping aren’t able to get the rooms cleaned by 2pm, don’t offer check in at this time. It was a disappointing start to our weekend away.

6

Louella

6. maj 2025

·

Overnattede 3 nætter

The room was reasonable and suited our family of 3 well. It is older but still comfortable. The staff are the biggest let down, the front of house staff especially rude and just don't care. One of the lifts from ground to level 3 was broken during our stay, and then the only other lift also broke down; leaving no lift to ground floor. Elderly people and those with mobility issues or prams (us) had no way to get to the ground floor and the older lady on reception didn't care at all and they didn't even put a sign to let people know it was out of order, so reception staff were literally watching people wait their for the lift for ages and not saying a word. We eventually ended up going down in the service lift. Housekeeping also didn't happen until after 3pm most days and rubbish was left outside rooms for 24 hours - surely the night staff should do rounds and collect this? Overall, the hotel room was comfortable and the location perfect, but it's let down by some of the staff and poor management of hotel facilities.

The room was reasonable and suited our family of 3 well. It is older but still comfortable. The staff are the biggest let down, the front of house staff especially rude and just don't care. One of the lifts from ground to level 3 was broken during our stay, and then the only other lift also broke down; leaving no lift to ground floor. Elderly people and those with mobility issues or prams (us) had no way to get to the ground floor and the older lady on reception didn't care at all and they didn't even put a sign to let people know it was out of order, so reception staff were literally watching people wait their for the lift for ages and not saying a word. We eventually ended up going down in the service lift. Housekeeping also didn't happen until after 3pm most days and rubbish was left outside rooms for 24 hours - surely the night staff should do rounds and collect this? Overall, the hotel room was comfortable and the location perfect, but it's let down by some of the staff and poor management of hotel facilities.

4

John

22. jan. 2024

·

Overnattede 3 nætter

All services was extremely slow. Reception, room service and concierge…Very busy weekend but the hotel should have anticipated this and had additional staff.

All services was extremely slow. Reception, room service and concierge…Very busy weekend but the hotel should have anticipated this and had additional staff.

8

Deng

22. jun. 2025

·

Overnattede 6 nætter

The hotel location was good, the service so so, can improve, asked room service to bring me forks and was asked to pay $4 Aus. Was like wth.

The hotel location was good, the service so so, can improve, asked room service to bring me forks and was asked to pay $4 Aus. Was like wth.

10

Karen

12. aug. 2025

·

Overnattede 1 nat

Great location, lovely staff. The concierge was so helpful. I will book in again when I travel to Melbourne

Great location, lovely staff. The concierge was so helpful. I will book in again when I travel to Melbourne

10

SHELLEY

17. nov. 2025

·

Overnattede 2 nætter

Great hotel, amazing location, friendly staff. A definite go to when staying in Melbourne for any reason. Highly recommend for location and facilities and service!

Great hotel, amazing location, friendly staff. A definite go to when staying in Melbourne for any reason. Highly recommend for location and facilities and service!

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Lokation

Exceptionel central beliggenhed i CBD’en med nem adgang til sporvogne, shopping, teatre og stationer; ideel til at gå rundt. Nogle bemærker besværligheder med tilkørsel og parkering, men beliggenheden er konsekvent det bedste ved hotellet.

Relaterede gæsteanmeldelser

8

Scott

5. maj 2024

·

Overnattede 2 nætter

Easy access to trams on Swanston, Bourke and Collins Sts so makes it easy for tram travel. So close to everything, perfect location. We went to a game at the MCG and it was an easy walk….with a couple of bar stops along the way.

Easy access to trams on Swanston, Bourke and Collins Sts so makes it easy for tram travel. So close to everything, perfect location. We went to a game at the MCG and it was an easy walk….with a couple of bar stops along the way.

8

Angelo

20. jun. 2025

·

Overnattede 1 nat

We have stayed here a couple of times now and really can’t fault it. Location is fantastic, central to all and easy walking to theatres, shopping and eating. If catching train to Flinders Street a short 5 minute walk. Staff are helpful, amenities great, breakfast magnificent and bar a great place to wind down.

We have stayed here a couple of times now and really can’t fault it. Location is fantastic, central to all and easy walking to theatres, shopping and eating. If catching train to Flinders Street a short 5 minute walk. Staff are helpful, amenities great, breakfast magnificent and bar a great place to wind down.

10

Yvette Melissa

23. sep. 2025

·

Overnattede 3 nætter

Great location and friendly staff

Great location and friendly staff

10

Jie

25. apr. 2025

·

Overnattede 4 nætter

Good location

Good location

8

Paula

31. okt. 2024

·

Overnattede 3 nætter

Excellent location- close to everything

Excellent location- close to everything

10

Ebony

15. nov. 2025

·

Overnattede 1 nat

Great central spot.

Great central spot.

10

Bettina

11. apr. 2023

·

Overnattede 1 nat

Great location. Spacious room.

Great location. Spacious room.

10

Hannah

14. sep. 2025

·

Overnattede 1 nat

Great location

Great location

10

SHELLEY

17. nov. 2025

·

Overnattede 2 nætter

Great hotel, amazing location, friendly staff. A definite go to when staying in Melbourne for any reason. Highly recommend for location and facilities and service!

Great hotel, amazing location, friendly staff. A definite go to when staying in Melbourne for any reason. Highly recommend for location and facilities and service!

10

Leigh

8. jun. 2024

·

Overnattede 1 nat

Great location and easy public transport access

Great location and easy public transport access

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Spisning

Morgenmaden roses generelt for sit udvalg og sin værdi, men den kan være overfyldt, visse retter løber nogle gange ud, og en barista-kaffe kan koste ekstra. Restauranten på stedet og room service er blandet, med nogle gode måltider, men forsinkelser eller ujævn kvalitet rapporteres.

Relaterede gæsteanmeldelser

8

Angelo

20. jun. 2025

·

Overnattede 1 nat

We have stayed here a couple of times now and really can’t fault it. Location is fantastic, central to all and easy walking to theatres, shopping and eating. If catching train to Flinders Street a short 5 minute walk. Staff are helpful, amenities great, breakfast magnificent and bar a great place to wind down.

We have stayed here a couple of times now and really can’t fault it. Location is fantastic, central to all and easy walking to theatres, shopping and eating. If catching train to Flinders Street a short 5 minute walk. Staff are helpful, amenities great, breakfast magnificent and bar a great place to wind down.

10

Jade

27. apr. 2025

·

Overnattede 2 nætter

Breakfast was amazing

Breakfast was amazing

4

Lee

12. aug. 2024

·

Overnattede 2 nætter

A few little issues. No bags in bins, tv remote didn’t work. Phone in the room didn’t work. Restaurant was overcrowded at breakfast and the food was either cold or there wasn’t enough. No cups for coffee or juice.

A few little issues. No bags in bins, tv remote didn’t work. Phone in the room didn’t work. Restaurant was overcrowded at breakfast and the food was either cold or there wasn’t enough. No cups for coffee or juice.

4

Imran

29. sep. 2023

·

Overnattede 5 nætter

This was my Sons first trip to Australia, he chose the Novotel chain. such a small thing but important spoiled his entire trip. Chocolate Croissants for breakfast!!!!! how silly of a hotel chain that every day of a 5 day trip if you do not have breakfast before 8am they run out of croissants!!!!! coming from a country that prides itself on hospitality, tourism its beyond dissapointing to learn that F&B Managers are this poor in their operational management. Last time he will be visiting this Hotel.

This was my Sons first trip to Australia, he chose the Novotel chain. such a small thing but important spoiled his entire trip. Chocolate Croissants for breakfast!!!!! how silly of a hotel chain that every day of a 5 day trip if you do not have breakfast before 8am they run out of croissants!!!!! coming from a country that prides itself on hospitality, tourism its beyond dissapointing to learn that F&B Managers are this poor in their operational management. Last time he will be visiting this Hotel.

10

Karen Maree

23. nov. 2025

·

Overnattede 1 nat

Short walk to the Bourke Street Mall. Helpful staff. Clean room. Great buffet breakfast, and if you don't want a buffet breakfast, they have a smaller menu with a great variety of breakfast options.

Short walk to the Bourke Street Mall. Helpful staff. Clean room. Great buffet breakfast, and if you don't want a buffet breakfast, they have a smaller menu with a great variety of breakfast options.

8

Andrea

29. jan. 2023

·

Overnattede 1 nat

Clean and reliable, front desk was slow on check-in with only one person at desk at 2pm on a Saturday of AO finals in January. Valet parking a breeze and worth it. Not sure about eco-credentials and soap in bathroom was quite harsh. Room dining was easy, presented well and very good. Location is perfect for city experience.

Clean and reliable, front desk was slow on check-in with only one person at desk at 2pm on a Saturday of AO finals in January. Valet parking a breeze and worth it. Not sure about eco-credentials and soap in bathroom was quite harsh. Room dining was easy, presented well and very good. Location is perfect for city experience.

8

Bernadette

5. jul. 2024

·

Overnattede 1 nat

Customer service and check in excellent Rooms and eco bathroom products good Breakfast fresh omelette made by chef excellent Unfortunately dinner was inedible Ordered pizza as we often do Vegetarian capsicum and zucchini tomato on top weren’t cooked just sat on top like a salad base barely cooked disappointed as we gave eaten here many times Kids meals were fine

Customer service and check in excellent Rooms and eco bathroom products good Breakfast fresh omelette made by chef excellent Unfortunately dinner was inedible Ordered pizza as we often do Vegetarian capsicum and zucchini tomato on top weren’t cooked just sat on top like a salad base barely cooked disappointed as we gave eaten here many times Kids meals were fine

8

philip

31. dec. 2025

·

Overnattede 5 nætter

Room was reg cleaned. All staff friendly and helpful. Great breakfast, $10 less if booked during check in. Wld def stay there again

Room was reg cleaned. All staff friendly and helpful. Great breakfast, $10 less if booked during check in. Wld def stay there again

8

Marsha

5. nov. 2025

·

Overnattede 1 nat

Its a great spot to come in from SC station and straight down on the tram! Its perfect for a shopping day as its so close to all my fav shops and restaurants! Negatives, the hallways need an update they were dirty and not clean, it took a long time to check in, and the breakfast was average..however worth the money we paid! Overall a 6/10

Its a great spot to come in from SC station and straight down on the tram! Its perfect for a shopping day as its so close to all my fav shops and restaurants! Negatives, the hallways need an update they were dirty and not clean, it took a long time to check in, and the breakfast was average..however worth the money we paid! Overall a 6/10

10

Francine

18. jun. 2023

·

Overnattede 2 nætter

Great location, staff were lovely, friendly & very helpful, however it was disappointing that the Hotel Bar closed at 10.30pm even though we were told they we’re expecting a rush from the Footy Crowd, which made no sense as this crowd arrived at 10.35pm & they were all knocked back.

Great location, staff were lovely, friendly & very helpful, however it was disappointing that the Hotel Bar closed at 10.30pm even though we were told they we’re expecting a rush from the Footy Crowd, which made no sense as this crowd arrived at 10.35pm & they were all knocked back.

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8

Lim

for 3 uger siden

·

Overnattede 2 nætter

Helpful and good location

Helpful and good location

8

Edwin

for 4 uger siden

·

Overnattede 9 nætter

De renovatie van de liften is echt iets wat al even loopt. Door de week is het oké, maar in het weekend is dit echt supervervelend, vandaar mijn 3 sterren voor het onderhoud.

De renovatie van de liften is echt iets wat al even loopt. Door de week is het oké, maar in het weekend is dit echt supervervelend, vandaar mijn 3 sterren voor het onderhoud.

10

Mary

21. aug. 2026

·

Overnattede 1 nat

Great spot easy to get to and close to cafes and bookshop.

Great spot easy to get to and close to cafes and bookshop.

8

Bassam

21. aug. 2026

·

Overnattede 4 nætter

I stayed in the hotel for 20 nights and changed rooms for 3 times 1st room was not very clean The second one was noisy and smaller than expected the third one even the price was a lot higher than the standard room, not expected a premium room just high floor with London view.

I stayed in the hotel for 20 nights and changed rooms for 3 times 1st room was not very clean The second one was noisy and smaller than expected the third one even the price was a lot higher than the standard room, not expected a premium room just high floor with London view.

6

Amy

17. aug. 2026

·

Overnattede 1 nat

Was good however both bookings were with breakfast but one day was charged and both days when attending breakfast they told me we werent on the liist.

Was good however both bookings were with breakfast but one day was charged and both days when attending breakfast they told me we werent on the liist.

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

Alt hvad du behøver at vide for et problemfrit check-in.

Indtjekning

Udtjekning

Fra 14:00 til 23:59

Før 11:00

Sikkerhedsdepositum

Du skal betale det fuldt refunderbare depositum for denne ejendom.

Godt at vide

Yderligere politikker og oplysninger om denne ejendom.

Valgfrie tilvalg

Yderligere betalte tjenesteydelser du kan anmode om.

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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet

Priser for kommende datoer

september 2026

sø.	ma.	ti.	on.	to.	fr.	lø.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $179	23 $156	24 $269	25	26 $589
27 $129	28 $123	29 $148	30 $156

oktober 2026

Billigere

Dyrere

Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.

Priser i USD for 2 gæster opdateres dagligt.

2026-09-22: 178.61311425895693USD
2026-09-23: 156.0904143486023USD
2026-09-24: 269.29499627616883USD
2026-09-25: NO DATA
2026-09-26: 588.65538USD
2026-09-27: 128.68394765979767USD
2026-09-28: 123.29818037792207USD
2026-09-29: 148.0781983971405USD
2026-09-30: 156.30274862884522USD
2026-10-01: 172.94219794898987USD
2026-10-02: 244.64071990913394USD
2026-10-03: 242.45897560562136USD
2026-10-04: 141.23994835762025USD
2026-10-05: 135.36162403411865USD
2026-10-06: 147.51794435470583USD
2026-10-07: 154.08027123664857USD
2026-10-08: 162.88197800186157USD
2026-10-09: 288.25422981147767USD
2026-10-10: 1335.5446748077393USD
2026-10-11: 166.65979790428162USD
2026-10-12: 156.30274862884522USD
2026-10-13: 175.13748513412477USD
2026-10-14: 181.41548113121033USD
2026-10-15: 156.30274862884522USD
2026-10-16: 219.4824324951935USD
2026-10-17: 242.122161702652USD
2026-10-18: 135.2110160498047USD
2026-10-19: 150.0247352244568USD
2026-10-20: 156.59221466804505USD
2026-10-21: 172.94219794898987USD
2026-10-22: 166.3519497532654USD
2026-10-23: 185.18668625854494USD
2026-10-24: 213.43659769630435USD
2026-10-25: 135.36162403411865USD
2026-10-26: 156.30274862884522USD
2026-10-27: 169.35980983573916USD
2026-10-28: 178.90134437965395USD
2026-10-29: 166.3519497532654USD
2026-10-30: 192.02526703681946USD
2026-10-31: 231.63360025413513USD
2026-11-01: 153.79595775909425USD
2026-11-02: 175.13748513412477USD
2026-11-03: 204.61873695404054USD
2026-11-04: 172.94219794898987USD
2026-11-05: 172.62334838256837USD
2026-11-06: 175.13748513412477USD
2026-11-07: 197.73608088493347USD
2026-11-08: 143.92315353816986USD
2026-11-09: 173.13468790397644USD
2026-11-10: 181.41548113121033USD
2026-11-11: 244.18960965560913USD
2026-11-12: 216.970489063797USD
2026-11-13: 188.24964045455934USD
2026-11-14: 223.50856757286073USD
2026-11-15: 144.2220891501236USD
2026-11-16: 168.85947172973633USD
2026-11-17: 173.13468790397644USD
2026-11-18: 192.02526703681946USD
2026-11-19: 185.73550370300293USD
2026-11-20: 188.040996522522USD
2026-11-21: 192.79604500000002USD
2026-11-22: 138.86377318485262USD

Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.

Indtjekning skal udføres af en person, på mindst 18 år.

Du skal betale følgende fuldt refunderbare depositum.

Deposit: AUD 100 per night

Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Dette overnatningssted accepterer kreditkort, debetkort og kontanter
Betaling uden kontanter er tilgængelig
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, røgalarm, sikkerhedsalarm og førstehjælpskasse
Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til ALLSAFE (Accor Hotels)
Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet

Det er en politik på hotellet at nægte visse typer af reservationer, som grupper kunne tænkes at foretage, herunder polterabend eller lignende arrangementer.
Poolen er tilgængelig fra kl. 06.00 til kl. 22.00.
Børn i alderen 15 år eller derunder kan overnatte gratis på deres forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
Byggearbejde er i gang ved en nabobygning, og der kan forekomme støj fra dette byggeriarbejde.
Gratis Wi-Fi på værelset har en begrænsning på 5 pr. enhed. Wi-Fi på offentlige områder er gratis op til 5 pr. enhed.
Der er mulighed for kontaktløs betaling for alle transaktioner.
Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt).

Gebyr for morgenmadsbuffet: Mellem 25 og 39 AUD pr. person (cirkapriser)
Tillægsgebyr for parkeringsservice: AUD 64 pr. dag
Gebyr for nærliggende parkering: 42 AUD pr. dag (900 meter væk)
Tidlig indtjekning er mulig mod et gebyr (afhænger af tilgængelighed)
Sen udtjekning er mulig for et gebyr (afhænger af tilgængelighed)
Gebyr for ekstra seng: 60 AUD pr. dag
Betaling med kreditkort er underlagt et tillægsgebyr på 1.4%

Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.