DoubleTree by Hilton Montreal

Rommet var dårlig isolert mot støy. Støy fra heisene var plagsom. Enda verre var støyen fra andre gjester som festet, snakket høyt og slo med dører til langt på natt. Dusjen var umoderne og renholdet av rommet fant sted sent på ettermiddagen. Hotellets beliggenhet var perfekt, men resepsjon i 6.etasje litt upraktisk og lange heiskøer tidvis plagsom.

Le déjeuner était très bon . Pour le prix, nous aurions aimé avoir la chambre plus tôt. Difficulté à régler la température de l’eau. L’eau de la douche ne s’écoule pas facilement. Excellente localisation.

Clean room

Nice breakfast! Convenient location!

We asked for a towel change and Keurig pods refill at the reception around 11 AM when leaving for a walk. They asked us some clarifying questions, we specified exactly what we wanted, and left. We came back 3 hours later - no towels changed, no pods refilled. Ok, we think, they'll come later, no issue. We'll let them in before going out for a dinner. Again, nothing happen. We go out for a dinner, we come back - still no towels. To make it short - it never happened. No towels, no pods, and our bed was never made. I want to believe this was an exception, omission, and an oversight, but still... Also, the room could use some decoration on the walls, it looks like a medieval Franciscan monastery cell - empty and bare. Other than that, everything was fine.