Name: AC Hotel by Marriott Old Montreal
Address: 445 Rue Saint-Jean-Baptiste, Montreal, Provincia de Quebec, CA
Price range: 175 US$–587 US$ per night
Rating: 8.28

Opiniones de los huéspedes

En las recientes reseñas del AC Hotel by Marriott Old Montreal, los huéspedes elogian su ubicación céntrica y su fácil acceso a pie, así como al personal amable. Sin embargo, las opiniones sobre la comodidad, la limpieza y el mantenimiento de las habitaciones varían, con quejas recurrentes sobre el ruido del sistema de calefacción, ventilación y aire acondicionado (HVAC) y características pequeñas o anticuadas.

Muchos huéspedes describen las habitaciones como limpias y espaciosas, con distribuciones que se adaptan a familias. Hay aparcamiento en el establecimiento, pero es limitado y caro, y la pequeña piscina cubierta o las renovaciones ocasionales limitaron las comodidades en algunas estadías. El desayuno está disponible y es conveniente, aunque las opiniones varían desde una excelente variedad hasta un servicio concurrido y escasez de algunos artículos. Es una base práctica si lo que más valora es la cercanía a pie y puede tolerar algunos inconvenientes.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Hay aparcamiento en el establecimiento, pero las plazas son limitadas y a menudo se consideran caras; la pequeña piscina cubierta y las renovaciones u obras de mantenimiento ocasionales limitaron las comodidades en algunas estadías.

Reseñas de huéspedes relacionadas

8

Daniel

13 oct 2024

·

Se alojó 5 noches

central to everything, was informed about pool not open 1 day before arrival. would have changed hotels if giving earlier notice as to this was our relaxing holidays.

10

Lindsay

2 ago 2023

·

Se alojó 1 noche

The hotel itself was decent (clean, in an excellent location). However, the underground parking for those who have a vehicle to park was awful. The way that vehicles are allowed to park in the space is problematic. In a very narrow lot, cars are parked along the side of the ramps (these are not official parking spots) making an already narrow two lane section only one way with vehicles trying to drive in and out around tight corners. We were unable to safely manoeuvre in the tight space and our vehicle sustained damage. The hotel is negligent in the way it allows its underground parking to be utilized.

8

Katherine

6 sept 2024

·

Se alojó 1 noche

Pool is very small. Breakfast was very limited. Staff was not that friendly. Great location.

10

Henry

2 may 2024

·

Se alojó 2 noches

Excellent location to anyplace in Old Montreal. Parking was good but too expensive

10

Edward

13 oct 2025

·

Se alojó 2 noches

Clean and spacious room. AC and fridge are a little noisy at night, wish I could unplug the fridge. But everything else was great. Perfect location, friendly staff. Paid parking garage on site.

6

Kristen

18 jul 2024

·

Se alojó 3 noches

Parking was terrible. Pool and gym were disappointing. Front deak was not helpful. Spa wasnt great ao went to another one. Location was good and room woth balcony was spaciois

10

Philip

17 oct 2023

·

Se alojó 1 noche

Parking was difficult.

10

Morris

10 nov 2024

·

Se alojó 2 noches

Check-in was easy, the parking garage is tight, be prepared. But thats expected. Room was perfect, but was cold on arrival as was the window. Nothing that raising the heat cant make it better. Great experience for a 1st time in Montreal. Close and walking is the way to go

6

Mathew

16 oct 2024

·

Se alojó 3 noches

Enjoyed the area of old Montreal however the hotel was average at best . Rooms were okay however both sinks drained extremely slowly. Entrance to hotel very tight as it’s off a one way alley. Parking extra and also very tight for larger vehicles.

4

Fred

29 oct 2025

·

Se alojó 3 noches

Terrible experience- and the parking is what truly ruined the entire experience

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Limpieza

Muchas reseñas mencionan habitaciones limpias, pero hay informes recurrentes de olores a humedad, áreas polvorientas o mal limpias y, en ocasiones, moho en el baño o fallos en el servicio de limpieza.

Reseñas de huéspedes relacionadas

2

surbjeet

22 oct 2023

·

My son ended up with bed bugs. Very smelly musty and dirty hotel. His arms were covered and they denied it but I have pictures. DO NOT RECOMMEND!!!!

4

Natalia

24 jun 2024

·

The hotel lobby has a distinct musty smell, like there is standing water present. The room we got, despite having booked a few months in advance, was right on the corner by the elevators and faced a narrow alleyway where there were all kinds of loud sounds - motors, people, etc., On top of that, the beds were stiff like cement and the pillows thin and deformed. We couldn't sleep our entire stay. The room and furniture are outdated. They have a strange rule that housekeeping will do a "light" clean-up (new towels, making beds, trash, and vacuuming) daily and a "full" clean up every two days. During our stay, we were provided clean towels and beds were made daily, but that was it! Dirty towels were not picked up off the floor, room wasn't vacuumed, trash wasn't emptied daily. Finally, the staff isn't the most courteous. The only plus for this hotel is its location-right in the middle of Old Montreal.

8

Tara

30 dic 2025

·

Se alojó 4 noches

Room was spotless and very well kept.

10

Alexander

21 ago 2025

·

Se alojó 1 noche

Great place, very clean and organized

6

Daniel

14 jul 2024

·

Se alojó 2 noches

Bathroom area by sink full of toothpaste splater,place felt dirty!

2

Benjamin

2 ene 2026

·

Se alojó 5 noches

Notre séjour a été extrêmement décevant. Le système de chauffage était à la fois inefficace et excessivement bruyant, rendant le sommeil très difficile. Il n’y avait aucun chauffage dans la salle de bain. Lorsque nous avons signalé ce problème à la réception et demandé s’il était possible de proposer une solution alternative, il nous a simplement été conseillé d’utiliser des bouchons d’oreilles — une réponse totalement inacceptable et désinvolte. De plus, le choix proposé au petit-déjeuner était très limité et ne correspondait pas aux attentes pour un établissement de cette catégorie. Le ménage était également en dessous des standards : les sols n’étaient pas correctement nettoyés, avec de la saleté provenant de l’extérieur encore visible pendant le séjour. Dans l’ensemble, cette expérience est très loin de ce que l’on est en droit d’attendre d’un hôtel Marriott 4 étoiles. L’écart entre la réputation de la marque et la réalité de notre séjour est frappant et profondément décevant.

6

Jamie

10 jun 2024

·

Se alojó 1 noche

Not very clean. Hairs in the bathtub and it could use a good dusting and vacuum.We did not get two queen beds in either of the two rooms booked. That would have been fine because the rooms both had pull out sofa beds. The condition of the mattress on the pull out was pretty gross and the bed was not made up nor did it have any kind of protective mattress cover. We made it work for one night. The location is ideal.

10

Maria Luisa

22 feb 2026

·

Se alojó 2 noches

Clean and spacious room. Great layout. Walking distance to all old Montreal activities.

6

Ricardo

8 ene 2026

·

Se alojó 2 noches

La habitacion estaba muy sucia desde el check in de polvo y residuos de alimentos en el piso. Al siguie te dia se hizp la limpieza pero todo siguo igual pareceria que solo hacen cambio de toallas.

6

Timothy

24 ago 2023

·

Se alojó 3 noches

Convenient location. Cramped room. Bathroom smelled and had mold in the shower. Breakfast was adequate.

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Habitaciones

Las habitaciones suelen ser espaciosas y cómodas para familias, pero varios huéspedes señalaron un aire acondicionado o calefacción ruidosos, vistas oscuras o a callejón, espacio de almacenamiento u enchufes limitados y puertas correderas de baño que reducen la privacidad.

Reseñas de huéspedes relacionadas

6

Ming

2 ago 2025

·

Se alojó 1 noche

Clean and newly renovated. Staff is very nice. In the centre of the Old Montreal, very convenient. However AC in the room is too noisy.

10

Elizabeth

26 nov 2025

·

Se alojó 1 noche

Wonderful front desk staff- so helpful! Room/suite was spacious and comfortable. This was our third time staying here bc it’s great for families and in a perfect location.

8

Shannon

13 oct 2025

·

Se alojó 3 noches

Friendly staff, clean and spacious room. The only complaints were the lack of electrical outlets and the bathroom door that does not close all the way so little privacy when sharing the room with others.

10

Jill

7 nov 2025

·

Se alojó 4 noches

Excellent location, very comfortable beds and clean hotel. I was disappointed we had no view of anything out of Room 106. The staff was excellent. We enjoyed our stay.

6

Emily

8 nov 2025

·

Se alojó 1 noche

Overlooked the alley and garbage trucks were going late into night

8

Abdul

15 dic 2025

·

Se alojó 2 noches

Heating system too loud

8

shawn

8 sept 2025

·

Se alojó 3 noches

Very nice hotel located on a quiet side street in old montreal. Very walkable to old town, port, Notee Dame. Hotel has been newly renovated - very nice but some finishes need adjusting - our bathroom door didn’t close completely and there were limited storage options for clothes. Overall I’d consider staying here again.

8

SAMUEL

17 feb 2026

·

Se alojó 3 noches

Clean spacious room. Beautiful hotel. Too cold inside the room with a noisy window heater.

10

Maria Luisa

22 feb 2026

·

Se alojó 2 noches

Clean and spacious room. Great layout. Walking distance to all old Montreal activities.

8

Jason

18 ago 2025

·

Se alojó 2 noches

Great location. The air conditioners were super loud so we unplugged them and opened the windows instead. Other than that, great for a few nights in Montreal

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal se describe con frecuencia como amable y servicial, con un registro de entrada ágil y asistencia, aunque algunos huéspedes informaron de respuestas lentas, omisiones en el servicio de limpieza o una gestión poco útil de los problemas y los cargos.

Reseñas de huéspedes relacionadas

10

Marissa

29 sept 2024

·

Se alojó 1 noche

Wonderful staff. We were immediately greeted with a warm smile. Check in process was smooth and efficient. Our room was comfortable and the location was perfect for easy access to shopping and dinning.

4

Vishal

25 may 2025

·

Se alojó 2 noches

This property is not as advertised There is no restaurant or bar on property no place for breakfast…. We asked on our second day for house keeping left the room at 9 am and returned at 6:30 pm to find house keeping was not done even though we specifically requested it. The room it self was renovated but poorly designed if your going to mount a tv which can’t be seen from the bed then spring and extra $25 for the wall mount that can swing the tv screen over….the best thing about this hotel is the location… it is right in old Montreal and great to walk to places if you don’t mind bare bones minimum standards then it’s a good place

8

Romina

3 nov 2025

·

Se alojó 1 noche

Check your credit card After checking out. I was billed for “tax”. I had to call the hotel several times and the reveresed the charges.

10

david

4 nov 2025

·

Se alojó 2 noches

Un succès complet. La localisation est parfaite et le service excellent

8

terrance

12 sept 2025

·

Se alojó 3 noches

Location was good, close to restaurants, hop on and hop off bus if interested. Staff were friendly , helpful , quiet. We would stay again.

10

Francine

18 nov 2024

·

Se alojó 2 noches

From check in to check out all the staff were lovely, helpful and very friendly. The breakfast is great and the staff were excellent.

2

Benjamin

2 ene 2026

·

Se alojó 5 noches

Notre séjour a été extrêmement décevant. Le système de chauffage était à la fois inefficace et excessivement bruyant, rendant le sommeil très difficile. Il n’y avait aucun chauffage dans la salle de bain. Lorsque nous avons signalé ce problème à la réception et demandé s’il était possible de proposer une solution alternative, il nous a simplement été conseillé d’utiliser des bouchons d’oreilles — une réponse totalement inacceptable et désinvolte. De plus, le choix proposé au petit-déjeuner était très limité et ne correspondait pas aux attentes pour un établissement de cette catégorie. Le ménage était également en dessous des standards : les sols n’étaient pas correctement nettoyés, avec de la saleté provenant de l’extérieur encore visible pendant le séjour. Dans l’ensemble, cette expérience est très loin de ce que l’on est en droit d’attendre d’un hôtel Marriott 4 étoiles. L’écart entre la réputation de la marque et la réalité de notre séjour est frappant et profondément décevant.

10

David

17 oct 2025

·

Se alojó 1 noche

Great location for old town. Staff very helpful and friendly👍

2

Mahdi

1 sept 2025

·

Se alojó 2 noches

We had an extremely disappointing experience at this hotel. Despite raising our concerns multiple times with the staff and managers, nothing meaningful was done to address the issues. On August 30, 2025, the room directly across from ours was given to wedding guests who treated it like a party space. They constantly made noise, shouted in the halls, let children play loudly, and slammed doors at all hours as people came and went. We first reported this in the afternoon because we could not rest, but the disturbance continued. That night around midnight, we were woken up again by shouting, kids running around, and non-stop door slamming. Even after we complained again, nothing was resolved for over an hour. The next morning, after our third complaint, we discovered the disruptive guests had propped their door wide open with a bin, shouting and speaking loudly as if the hallway was theirs. When we raised our frustration yet again, the supervising staff told us the guests “had the right to keep their door open.” This response was shocking and showed complete disregard for other paying guests. This was one of the worst hotel experiences we’ve ever had. The management failed to ensure even the most basic standards of peace, respect, and hospitality. I would strongly caution anyone considering staying here.

10

Richard

22 sept 2025

·

Se alojó 1 noche

Great staff

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Ubicación

Ubicación excepcionalmente céntrica en el Old Montreal con fácil acceso a pie a Notre-Dame, el Old Port, restaurantes y transporte; algunas obras o habitaciones con vistas a callejón pueden generar ruido o desorden en los alrededores.

Reseñas de huéspedes relacionadas

10

David

12 ago 2024

·

Se alojó 5 noches

Enjoyed our stay in the heart of Old Montreal. Located on a quiet side street but safe and close to all the attractions. Shower walk to metro line. Thanks!

10

Brad

18 sept 2025

·

Se alojó 2 noches

Great location in old Montreal.

10

Barbara

11 ago 2024

·

Se alojó 2 noches

great location, and parking available

10

Kimberly

10 jul 2025

·

Se alojó 4 noches

The hotel was recently renovated and is very nice. Rooms are large and comfortable. It is close to everything in Old Montreal. You won’t need a car and can walk everywhere. Parking is right next door and they had a handicap spot for my mom which really worked out.

10

Roberto

21 may 2024

·

Se alojó 3 noches

Excellent location

8

Jolene

8 oct 2024

·

Se alojó 2 noches

The property was clean, staff friendly and very helpful. Liked that it was a short walk to find a restaurant.

10

jacqueline

15 oct 2024

·

Se alojó 3 noches

We absolutely loved our stay in Montreal. The location was perfect, right in the heart of old Montreal.

10

Maria Luisa

22 feb 2026

·

Se alojó 2 noches

Clean and spacious room. Great layout. Walking distance to all old Montreal activities.

10

Maria

29 sept 2025

·

Se alojó 3 noches

Very comfortable clean room. Right in the heart of old Montreal. Could walk everywhere.

10

Francis

24 ago 2025

·

Se alojó 2 noches

Perfect location right at St Paul and the Old Port of Montreal.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno está disponible en el hotel y es conveniente; muchos elogian la selección y la relación calidad-precio, mientras que otros lo encontraron limitado, concurrido o con platos calientes que se acababan o se servían fríos.

Reseñas de huéspedes relacionadas

10

Karen

13 ago 2024

·

Se alojó 4 noches

This hotel was located in a great location, room was nice and big, quiet, and the breakfast is really good

8

Mohammad

17 mar 2024

·

Se alojó 2 noches

parking was a hassle. Not a lot of spots in the garage. Also the breakfast area had way too much rush and they run out of bacon yogurt milk etc. and it was not replenished soon enough. Like we found out they had items once we were done because they had run out when we were in line to get it. Apart from that it was good. Great location etc.

6

Rochelle

13 nov 2024

·

Se alojó 2 noches

Ran out of food options during free breakfast. Great location.

6

Natalie

5 feb 2024

·

Se alojó 1 noche

Was a pleasant enough stay, Room design is nicely done . Quiet night on floor chosen . I had another hotel booked but switched to this upon discovering this one had breakfast included . My experience was lowering review as a result of terrible breakfast. Arrived at opening 7am, how were the pancakes already cold? Why were the sausages mushy and felt undercooked ? No white/brown bread for toasting , only bagels. Hard croissants. Minimal fruit . Finding garnishes was challenging , maple syrup was empty , no butter or margarine out . Breakfast was unappealing and a letdown. We needed up eating a kashi bar in the car when we left. My bed was painfully uncomfortable, and when turning down the sheets to sleep there was unknown material on the sheet like it hadn’t been changed. I’d been awake for 18 hours at this point so slept on top of the sheets instead. Parking is stressful as there’s not enough spaces for the number of guests they can expect and the one ways around there can make it challenging finding the parking opening.

10

Carol Ann

27 nov 2023

·

Se alojó 2 noches

Great continental breakfast

10

Elizabeth

18 nov 2024

·

Se alojó 7 noches

Breakfast was awesome and very close to many attractions in Old Montreal. The staff were extremely friendly. They are currently doing renovations but the hotel was very clean. We would definitely return here.

6

leila

21 jun 2024

·

Se alojó 1 noche

breakfast was not good .

10

Francine

18 nov 2024

·

Se alojó 2 noches

From check in to check out all the staff were lovely, helpful and very friendly. The breakfast is great and the staff were excellent.

10

Michelle

28 dic 2023

·

Se alojó 1 noche

I was charged a $100.00 deposit at check in. My credit card is showing a pending charge of $75.31. The breakfast eggs and sausage was cold.

8

Jennifer

26 ago 2024

·

Se alojó 1 noche

Great location great breakfast

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Mes	Precio medio
enero	137 US$
febrero	133 US$
marzo	135 US$
abril	191 US$
mayo	288 US$
junio	288 US$
julio	323 US$
agosto	301 US$
septiembre	338 US$
octubre	233 US$
noviembre	196 US$
diciembre	177 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $315	20	21	22	23 $400	24 $275
25 $256	26 $279	27 $280	28 $280	29 $268	30 $239	31 $239

DO	LU	MA	MI	JU	VI	SA
1 $175	2 $176	3 $175	4 $587	5 $587	6 $181	7 $181
8 $177	9 $177	10 $322	11 $298	12 $298	13 $282	14 $282
15 $177	16 $177	17 $177	18 $177	19 $176	20 $177	21 $177
22 $177	23 $177	24 $176	25 $227	26 $585	27 $234	28 $234
29 $176	30 $176

AC Hotel by Marriott Old Montreal

Precios para AC Hotel by Marriott Old Montreal

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Suite, 1 cama de matrimonio grande con sofá cama

Habitación, 2 camas de matrimonio

Habitación, 2 camas de matrimonio, ducha con asiento

Suite, 1 habitación

Habitación, 2 camas de matrimonio, notificación por teléfono o timbre (Transfer Shower)

Habitación, 1 cama de matrimonio grande (Shared Terrace)

Suite, 1 cama de matrimonio grande con sofá cama, balcón

Habitación, 1 cama de matrimonio grande, ducha con asiento

Habitación, 1 cama de matrimonio grande

Suite, 1 habitación, balcón

Habitación, 1 cama de matrimonio grande, notificación por teléfono o timbre (Transfer Shower)

Reseñas de los huéspedes sobre AC Hotel by Marriott Old Montreal

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas

Datos del negocio